Job description

Job responsibilities

The post holder will act as a key worker for an identified caseload of patients with complex needs whilst balancing clinical leadership and quality of care within the service.

Demonstrates enhanced skills and knowledge to undertake comprehensive person-centered history taking, assessment and formulation, considering biological, psychological, social and spiritual perspectives.

Critically assess and determine a persons capacity to make choices and decisions.

Develops the expertise and decision-making skills to appraise complex, incomplete, ambiguous and conflicting information, synthesizing information from multiple sources to make appropriate, evidence-based judgements and/or diagnoses.

Critically applies care and treatment in line with national and local guidance; utilising evidence-based interventions within scope of practice, referring people to other professionals or services as the need requires.

Demonstrates and develops the ability to prioritise interventions in situations where there are multiple issues, changing priorities and/or safety concerns, especially in the presence of multi-morbidity, complexity and/or unpredictability.

Demonstrates and develops the critical use of evidence-based evaluation tools and/or outcome measures to assess the efficacy of interventions; collaboratively making appropriate care planning modifications with the person, carers and other relevant parties.

Develops an in-depth critical understanding of the principles of therapeutics, polypharmacy, de-prescribing, optimal prescribing, adverse and toxic medication effects and medication burden.

Identifies, in a timely manner, the condition and presentation of the person; in the presence of physical health acuity and/or mental health deterioration.

Keep accurate, contemporaneous documentation and care plans, in line with clinical governance and organisational policy.

Ensure appropriate and timely transfer of care between services.

Facilitate regular review of caseloads, providing guidance and support to ensure all care is of a high quality and is evidence based.

Responsible for developing and implementing strategies that promote an environment of involvement and recovery

Lead & motivate staff to provide a pro-active and responsive high-quality service, contributing to ongoing audit and evaluation.

Lead and be responsible for ensuring that they and all team members fulfil our duties regarding Safeguarding Adults.

Use of Artificial Intelligence (AI) in job applications

If you have used AI to support the preparation of your application, please briefly indicate how it was used within your supporting statement or application form.

Please remember, your application is your opportunity to tell us about your skills, experience and motivation for the role. We encourage applicants to complete their application and supporting statement in their own words wherever possible. We recognise that AI tools can be helpful in supporting accessibility, and for improving spelling, grammar and structure.

Applications that rely heavily on AI-generated content can become generic and fail to accurately reflect an applicant's individual experience. Applications that clearly demonstrate your own voice, reflections and experiences are often the most effective and help us better understand your suitability for the role.

Please be aware that information provided in your application and supporting statement may be explored further during the selection process. It is important that all applications accurately represent your own knowledge, skills and experience.

Person Specification

Training & Qualification

Essential

• To be a qualified Healthcare Professional (i.e. Nurse, Social Worker or Occupational Therapist
• To hold current professional registration with respective professional body
• To hold a health-based undergraduate degree
• Evidence of continuing professional development

Desirable

• Willingness to become an independent prescriber
• Evidence of education/training in specialist area (i.e. therapies, interventions, service specialism).
• To have held previous leadership or managerial roles within healthcare settings
• Postgraduate certificate in education or equivalent
• Evidence of CPD aligned to dementia care or care of the elderly

Experience & Knowledge

Essential

• Proven, extensive clinical experience, delivering care (intervention-based) for a diverse population
• Experience of working with older adults with mental health problems including dementia and their carers
• Experience working within healthcare services at an enhanced level of practice
• Enhanced level understanding of specialist-specific disorders and their corresponding evidence-based interventions
• Contemporary knowledge of relevant legislation and healthcare policies
• Applied understanding of issues relating to confidentiality and mental capacity
• Applied knowledge of safeguarding, inclusion and equality

Desirable

• Experience of leading research/quality improvement initiatives, developing and evaluating new ways of working

Skills & Ability

Essential

• Enhanced skills in undertaking clinical & risk assessments, specific to the area of practice
• Enhanced level written and verbal communication skills
• Effective self/time management skills
• Ability to manage own workload / work semi autonomously and determine / set own priorities
• Word processing and data inputting
• Skills in enhanced level problem solving skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

South West London and St Georges Mental Health NHS Trust

Address

Springfield Hospital, Elizabeth Newton Building

Elizabeth Newton Way

Tooting

SW17 0YG

United Kingdom

Employer's website

https://www.swlstg.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

The post holder will screen referrals into the Crisis Access Hub using agreed protocols, clinicalrecordsand information from referrers to support safe pathway decisions. You will contribute to the 1-hour screening target by managing your own referral workload, documenting decisions clearly and escalating delays,complexityor uncertainty to the Band 7 Senior Clinical Practitioner. You willidentifyrisk, safeguardingconcernsand immediate safety issues, apply the trusted assessor principle whereappropriate, and route referrals to the right onward service. The role requires sound clinical judgement, clear communication,accuratedocumentationand the ability to work calmly in a high-demand crisis access environment.

Use of Artificial Intelligence (AI) in job applications

If you have used AI to support the preparation of your application, please briefly indicate how it was used within your supporting statement or application form.

Please remember, your application is your opportunity to tell us about your skills, experience and motivation for the role. We encourage applicants to complete their application and supporting statement in their own words wherever possible. We recognise that AI tools can be helpful in supporting accessibility, and for improving spelling, grammar and structure.

Applications that rely heavily on AI-generated content can become generic and fail to accurately reflect an applicant's individual experience. Applications that clearly demonstrate your own voice, reflections and experiences are often the most effective and help us better understand your suitability for the role.

Please be aware that information provided in your application and supporting statement may be explored further during the selection process. It is important that all applications accurately represent your own knowledge, skills and experience.

Person Specification

Training & Qualifications

Essential

• RMN with current NMC registration or relevant professional registration.
• Evidence of continuing professional development. Training or experience relevant to risk assessment, safeguarding or crisis work.

Desirable

• Degree or diploma level qualifications.
• Training in telephone triage, crisis work, brief interventions, risk formulation, or quality improvement.

Experience

Essential

• Post-qualifying mental health experience.
• Experience working with people presenting in a mental health crisis.
• Experience of risk assessment and safety planning.
• Experience working within a multidisciplinary or multi-agency setting.

Desirable

• Experience of telephone-based clinical decision-making, duty work or referral screening.
• Experience in HTT, crisis, liaison psychiatry, SPA, urgent care or NHS 111 mental health pathways.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

South West London and St Georges Mental Health NHS Trust

Address

Springfield University Hospital

Springfield Drive

London, Tooting

SW17 0YF

United Kingdom

Employer's website

https://www.swlstg.nhs.uk/ (Opens in a new tab)