Job description

Job responsibilities

Key Result Areas:

Processing of Birth notifications via the Batch processing and automatic email functionalities within the CHIS

Process data via the following systems / uploads:-

NHS Digital uploads

Demographic links facility within CHIS

Education Extracts via secure file from Local Authorities

Neonatal infant physical examination system (NIPE Smart)

Neonatal Hearing screening system (SMART4HEARING)

Newborn Bloodspot Failsafe system (NBBS Failsafe)

Hepatitis B Failsafe system (HepB Failsafe)

CarePlus electronic record transfer ( Facility within CHIS to transfer computerised copy of CHIS record nationally to other CHD)

National Spine Summary Care Record (SCR)

Health Intelligence Immunisation extracts / data Uploads

Fast Healthcare Interoperability Resource system (FHIR)

Provide a failsafe assurance role for the Hep B, Newborn bloodspot & Childhood Immunisation programmes. Escalating missed screens, late immunisations & noncompliance to Public Health England Screening & Immunisation Teams.

Produce and disseminate data quality reports from Child Health System to agreed departmental standards.

Liaise with Universal Nursing Teams, GP Practices and individuals to chase and correct data deficiencies highlighted in data quality reports on a daily basis.

Validate weekly reports concerning missing NHS numbers, duplicates, incomplete demographic details and other discrepancies.

Access the population registers of relevant NHS organisations and NHS strategic tracing services to check current patient demographic details.

Provide analysis support to Data Quality / Failsafe Team Leader by utilising appropriate query tools (e.g. Microsoft Excel, Access and other data sources for monitoring, forecasting and audit purposes.

Produce, distribute and follow up of following documentation to GP Practice, Health Visitors and other agencies.

Scheduling,

Queue lists,

Fail to Attend,

Out of circulation

Outstanding clinical session sheets.

Person Specification

Qualifications

Essential

• Educated to GCSE level or equivalent.
• NVQ Business and Administration 3 or RSA 3.
• GCSEs in Math's and English

Desirable

• ECDL / MOST.

Experience

Essential

• Relevant office / administrative experience.
• Customer care experience
• Relevant experience of collecting, collating data, and creating reports
• Previous experience of a job requiring numeracy.
• Previous experience of working within the NHS.
• Previous experience of NHS Patient Administration System or Child Health System
• Proven experience of MS Office, MS Outlook, MS Excel

Desirable

• Relevant experience of using National Strategic tracing Service (NSTS).
• Relevant experience of working within a busy environment

Skills

Essential

• Ability to demonstrate knowledge of recent NHS modernisation policies and strategies.
• Knowledge of NHS data standards.
• Knowledge of data analysis
• Excellent attention to detail.
• Evidence of excellent analytical and judgment skills
• Knowledge of Trust policies and procedures and understanding of Data Protection Act 1998 and patient confidentiality.

Personal Qualities

Essential

• Ability to work under pressure and deliver against short timescales
• Ability to prioritise and manage own workloads.
• Enthusiastic and motivated.
• Ability to work under own initiative, and work to tight deadlines
• Accurate and methodical
• Ability to project a professional, courteous image at all times.

Desirable

• Ability to work flexible hours if required.

Other Job Requirements

Essential

• Willingness to undertake training and develop within the role.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

South Warwickshire University NHS Foundation Trust

Address

Cygnet Court

56 Timothy's Bridge Road

Stratford Upon Avon

CV37 9NW

United Kingdom

Employer's website

https://www.swft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Professional Values

To act in a professional manner and ensure Trust standards are maintained and monitored to improve the quality of care to all who come into contact with the services provided by South Warwickshire NHS Foundation Trust

Uphold the Trust values and standards at all times.

Ensure records and documentation are maintained, kept confidential and meets Trust standards in line with the Data Protection Act

Demonstrates a positive and enthusiastic approach to their work in order to maintain high morale and motivation within the team. Promoting a professional and positive working environment

To report any accidents or incidents as described by the Trusts policy and procedures ensuring an open and transparent culture.

To take reasonable care of the health and safety of themselves and of other persons

To adhere to the Trusts dress code policy, maintaining a smart appearance at all times

To assist other wards, departments and teams within the Trust as and when required by service needs

To adhere to the Trusts IT policies regarding e-mail and internet usage

To ensure children and adults are protected from abuse and avoidable harm and report any safeguarding concerns in accordance with Trust policies and procedures.

Clinical Practice

To accurately and promptly carry out the instructions of the registered professional who is professionally accountable for the delivery of care.

To assist in the supervision of other healthcare and support staff as directed.

To carry out duties as specified within the Trusts approved core task list for Clinical Support Workers/Healthcare Assistant without direct supervision.

To report to the registered professional any patient who gives cause for concern or any observed changes in the client or patients condition.

Provide and deliver a high standard of individualised care under the direction but not direct supervision of the registered professional.

To report all care that has been given to patients within the team to a registered professional

To accurately document all care delivered to patients, countersigned by a registered professional, maintaining confidentiality at all times.

To assist in the preparation of patients for treatment, investigations or procedures as directed by the registered professional.

To keep the clinical area clean and tidy, maintaining a safe environment.

To adhere to Trust infection control procedures, demonstrating an understanding of cross infection.

To chaperone or escort patients as needed under the direction of the registered professional.

To support relatives demonstrating compassion and empathy under the guidance of a registered professional.

To assist with the discharge process for patients as directed by the registered professional.

Communications and Interpersonal Relationships

Welcome patients, relatives and visitors to the clinical area, providing assistance, support and information where required. Being aware of barriers to effective communication and the means to overcome them.

Always introduce yourself in line with the Trusts privacy and dignity promises and the principles of good customer service.

To answer the telephone when necessary in a polite, courteous manner and pass on enquiries to the registered professional.

Communicate effectively within the multi-disciplinary team and other departments to ensure that patient care is well planned and coordinated.

Contribute to the reporting, handover and documentation of patient care as delegated by a registered professional maintaining confidentiality at all times.

Report incidents, accidents and complaints as per Trust Policy and to the senior professional on duty, ensuring an open and transparent culture.

Use the Trust information support system and other computer systems as required by the clinical area.

Team Working

Take all reasonable steps to ensure the safe keeping of patients property in accordance with Trust policy.

Promote a professional, welcoming and uncluttered environment; keep all storage areas safe, clean and tidy.

To share responsibility in the care and maintenance of all equipment in the clinical area including all equipment cleaning.

Ensure all waste and soiled linen is disposed of in line with Trust policy.

Participate in audit under the direction of the registered professional

Clean and check of beds, bed spaces and lockers in the patient area following discharge and in preparation for admission (inpatient areas only).

Ensure deliveries are stored correctly and stock maintained to the required level.

Support the house keeper with general house keeping duties, reporting as necessary essential cleaning needs (inpatient areas only).

Education, Training and Personal Development

To ensure attendance at mandatory training sessions, i.e. infection control, resuscitation and manual handling training.

To complete the Trusts Clinical Support Worker/Healthcare Assistant Induction programme.

To participate in appraisals and personal reviews and work to achieve agreed set objectives.

To undertake training as necessary for the development of the post and the relevance of the department including IT and clinical skills.

To continue personal development in relation to identified objectives.

Maintain up to date knowledge of changes in policies and procedures relevant to the post.

Person Specification

Qualifications

Essential

• Obtained an educational level of GCSE level A - C English and Maths or equivalent
• Minimum NVQ/Diploma Level 2, willing to work to Level 3 or equivalent higher apprenticeship in healthcare

Desirable

• NVQ /Diploma level 3 or equivalent higher apprenticeship in healthcare

Experience

Essential

• Experience in delivering care in a healthcare or people centred environment
• Experience working as part of a team

Skills

Essential

• Evidence of competence in care skills
• Able to delegate work appropriately
• Good written, verbal and non-verbal communication skills
• Competent IT skills
• Able to present information, written and orally in an accurate clear and logical manner
• Ability to organise and prioritise workload
• Ability to write accurate and legibly in patient notes

Desirable

• Evidence of competence in relevant specialist skills / tasks

Personal Qualities

Essential

• Able to work as part of a team
• Compassionate and caring nature
• Empathetic
• Reliable

Other

Essential

• Passes pre employment checks
• Able to work flexibly over a 24 hour period
• Able to carry out moderate to intense physical effort throughout the working day and carry out concurrent activities
• Able, with appropriate support, to work in an emotionally demanding environment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

South Warwickshire University NHS Foundation Trust

Address

Nicol Unit

Stratford Hospital , Arden Street

Stratford-upon-Avon

CV37 6NX

United Kingdom

Employer's website

https://www.swft.nhs.uk/ (Opens in a new tab)