Job description

Job responsibilities

Develop and manage a medicines management plan and deliver patient services as determined by practice/PCN policy and local and national guidance.

Develop and manage the medicines management team, including delivery of training, to maximise cost-effective prescribing and improve the quality of patient care.

Work within their clinical competencies as part of a multi-disciplinary team to provide expertise in clinical medicines management, provide face to face structured medication reviews, manage long term conditions, management of medicines on transfer of care and systems for safer prescribing, manage repeat prescription authorisations and reauthorisation, acute prescription request, while addressing both the public health and social care needs of patients in the GP practice(s) that make up the PCN

Undertake medication review of patients with polypharmacy especially for older people, people in residential care homes and those with multiple co-morbidities.

Provide leadership on quality improvement and clinical audit and well as managing some aspects of the Quality and Outcomes Framework (QOF)

Provide medication review services to patients via clinics in the practice, domiciliary visits and in residential and nursing homes, and to deliver pharmaceutical care plans that maximise cost-effective prescribing and improve the quality of patient care.

Present at patient group meetings or other appropriate events to give advice on the appropriate use of medicines.

Produce patient information leaflets and posters and run medicine awareness projects throughout the year.

Assist partners with the appropriate monitoring and management of their prescribing budgets.

Prepare evidence-based resources and information to support the medicine management team and all other relevant health professionals in the implementation of rational cost-effective prescribing.

Help plan, develop and support the introduction of new working processes within the practice to optimise the quality of prescribing

See (where appropriate) patients with single or multiple medical problems where medicine optimisation is required (e.g., Respiratory, Cardiovascular and Diabetes)

Review the on-going need for each medicine, a review of monitoring needs and an opportunity to support patients with their medicines taking ensuring they get the best use of their medicines (i.e., medicines optimisation)

Make appropriate recommendations to Senior Pharmacists or GPs for medicine improvement.

Undertake clinical medication reviews with patients and produce recommendations for senior clinical pharmacist, nurses and/or GP on prescribing and monitoring.

Work with care home staff to improve safety of medicines ordering and administration

Person Specification

Experience

Essential

• An understanding of general practice and how it works
• Excellent interpersonal skills
• Excellent written and verbal communication skills
• Good IT skills including the ability to analyse and interpret data
• Attention to detail
• Ability to follow procedures and work to deadlines
• Self-motivated
• Ability to work flexibly and effectively
• Able to travel across the PCN
• Able to set priorities and meet deadlines

Desirable

• Experience of working in Primary Care / GP Practice
• Knowledge of GP clinical systems S1 within Primary Care
• Experience of prescription processes and prescribing systems
• Experience in implementing clinical audits

Qualifications

Essential

• Masters degree in Pharmacy (MPharm)
• Registered Pharmacist with General Pharmaceutical Council
• Preferably 2-3 years post registration experience

Desirable

• Specialist knowledge acquired through postgraduate diploma level or equivalent training/experience
• Primary care pharmacy education pathway qualification including independent prescribing or working towards qualification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Meadowgreen Health Centre

Address

Jordanthorpe Health Centre

1 Dyche Close

Sheffield

S8 8DJ

United Kingdom

Employer's website

https://meadowgreenhealthcentre.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

HOURS PER WEEK 37 hours per week, flexibility is requested to help cover sickness and annual leave

WORK PATTERN- Monday 9 . 5 Tuesday 9 . 5 Wednesday 8.30 5 Thursday 9.30 4.30 & Friday 9.30 . 5.30

RATE OF PAY dependant on experience

REPORTS TO Nurse Manager/Practice Manager

To assist medical personnel in the care of Practice patients to include treatment, preventative care, screening and patient education. The post will also include some administrative duties.

A uniform must be worn at all times, which will be supplied by the Practice.

To act as a focal point of communication between patients, doctors, nurses and other members of the primary health care team

Duties and Responsibilities

• New patient registration checks, including completing any necessary paperwork and making any necessary claims to the Health Authority and referrals within the Practice
• NHS Health Checks
• BP monitoring
• Urinalysis
• Phlebotomy
• Assisting with Flu and Pneumococcal vaccination programme
• Provide lifestyle advice to patients making any necessary referrals within the Practice
• Weight monitoring
• Performing spirometry
• Ensure clinical waste collection runs smoothly, reporting any problems to the Nurse Manager
• Ensure sharps bins are ready for collection
• Restocking/maintenance of equipment
• Restocking of clinical areas and consulting rooms
• Administration and professional responsibilities
• Participate in the administrative and professional responsibilities of the Practice team
• Ensure the clinical computer system is kept up to date with accurate details recorded
• Ensure accurate completion of all necessary documentation associated with patient health care and registration with the Practice
• Ensure collection and maintenance of statistical information required for regular and ad hoc reports
• Attend and participate in Practice meetings as required
• Assist in formulation of Practice philosophy, strategy and policy
• Restocking and maintenance of clinical areas and consulting rooms
• To create and send recall letters for clinics
• To assist in seasonal and special projects as requested e.g. flu campaign
• Ordering and display of Health Promotion materials

Management of medical records

Ensure that phlebotomy requests are accurate in advance of each consulting session

Ensure all patient details are recorded in the correct format and in the correct patient record

Management of appointment system

Ensure total familiarity with all appointment systems including regular and incidental variations

Book appointments and recalls ensuring sufficient information is recorded

Monitor flow of patients into the waiting room ensuring the appointment system accurately reflects the arrival of patients

Monitor effectiveness of the system and report any problems or variations to the Senior Receptionist

Any other delegated duties considered appropriate to the post

• Driving will be required in this post to enable the HCA to carry out home visits as requested by the practice at either site.
• The employee must hold a full, clean driving licence

SPECIAL REQUIREMENTS FOR THE POST

• An understanding, acceptance and adherence to the need for strict confidentiality
• An ability to use own judgement, resourcefulness, common sense and local knowledge, to respond to patients enquiries and requests while adhering to Practice limitations
• An understanding and acceptance of ones capabilities and awareness of own limitations
• Ability to work without direct supervision and determine own workload priorities
• Basic keyboard and computer skills
• Flexibility of working hours
• Excellent communication skills

Confidentiality:

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately

In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential

Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Health & Safety:

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, to include:

Using personal security systems within the workplace according to practice guidelines

Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks

Making effective use of training to update knowledge and skills

Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards

Reporting potential risks identified.

Equality and Diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation

Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues

Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/Professional Development:

The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:

Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development

Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.

Quality:

The post-holder will strive to maintain quality within the practice, and will:

Alert other team members to issues of quality and risk

Assess own performance and take accountability for own actions, either directly or under supervision

Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance

Work effectively with individuals in other agencies to meet patients needs

Effectively manage own time, workload and resources.

Communication:

The post-holder should recognise the importance of effective communication within the team and

will strive to:

Communicate effectively with other team members

Communicate effectively with patients and carers

Contribution to the Implementation of Services:

The post-holder will:

Apply practice policies, standards and guidance

Discuss with other members of the team how the policies, standards and guidelines will affect own work

Participate in audit where appropriate.

Person Specification

Qualifications

Essential

• Phlebotomy Certificate
• GCSE or equivalent Grade C or above including Maths English and a Science subject
• The Care Certificate or to complete within 6 months of joining

Desirable

• Preferably educated to NVQ level 3
• Foundation Degree Spirometry Certificate
• Influenza Pneumonia and B12 Certificate

Experience

Essential

• Experience in a clinical environment ideally within primary care
• Basic health care assessment experience e.g. Blood tests Blood Pressure and ECG
• Good standard of general education
• Healthcare qualification
• Experience of working as a HCA in general practice
• Excellent communication skills (written and oral)
• IT skills
• Time management and the ability to work towards deadlines
• Interpersonal skills

Desirable

• Familiar with primary care setting
• Familiar with SystmOne
• Full clean driving licence
• Disclosure and Barring Service Check
• This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Sloan Medical Centre

Address

Sloan Medical Centre

2 Little London Road

Sheffield

S8 0YH

United Kingdom

Employer's website

https://www.sloanmedicalcentre.co.uk/ (Opens in a new tab)