Job summary

An exciting opportunityhas arisen to join us and work within a friendly, supportive and innovative team on the MAU at the Royal United Hospital Bath. We currently have vacancies for Band 5 nurses. Thiscomes with scope toprogression to senior Band 5, DevelopmentalBand 6 opportunities andprogressiontoa substantive Band 6 Sister/Charge nurse.

Our purpose is simple-"Putting Patients First". We are looking for exceptional colleagues who can help us achieve this. Our recent CQC inspection in July 2023rated our Caring Service as Outstanding. We are therefore committed to recruiting the best people to work with us to achieve our Vision, leading and supporting our teams to move forward and working in partnership to provide the best healthcare for our communities.

If you can help us to achieve thisand you believe in putting patients first we would love to hear from you!

Previous candidates for this recruitment event need not apply.

Main duties of the job

Our 25 bed unit admits patients 24/ 7 from the A&E department and also from GP practices to our 11 bed Direct Assessment Area. Patients stay on MAU for up to 72hours before being transferred to a continuing care ward / discharged directly home. Patients in DAA, are seen and assessed with an aim to be discharged on the same day.

The primary role of MAU/DAA is to provide initial assessment, investigation and treatment for medical conditions as well as providing on going care and facilitating safe transferto a ward or discharge home. We work in closecollaboration with A&E and Ambulatory Care in order to improve and maximise patientflowand reduce patient wait.

We are passionate about improving our service and the delivery of high quality, individualised care to our patients. Our staff are at the centre of everything we do. We engage with and invest in our nursing teams creating an environment where all staff feel valued.

We offer continued support through the Trust Preceptorship Programme, regular personal development reviews and individualised objectives to support professional and personal development within the department. We also offer in house training opportunities with our own clinical practice facilitators. You will be supported on every shift by a senior nurse who will help to develop your confidence, knowledge and skills.

If you believe you have what it takes to work in this fast paced exciting unit then we would love to hear from you.

About us

At the RUH we put people at the heart of what we do, working together as one team to make a difference for our patients, each other, and our community. No matter what your role is, we value everyone's contribution in supporting the exceptional, person-centred care we pride ourselves on.

We are proud to be in thetop 20 best hospitals to work for in the country.

We are committed to creating a compassionate and inclusive environment. This can be seen in our growing community of staff networks - celebrating successes and creating opportunities to listen and learn. We value our differences, champion kindness and civility, and truly believe that diversity makes us stronger.

A culture of learning, developing and innovating is the thread that runs throughout our whole organisation. We want to support you to thrive, taking your career to its full potential.

We value staff wellbeing, with a well-established programme of support. We believe in a holistic approach spanning all aspects of living a healthy life, including physical, emotional, spiritual and financial wellbeing. We've even got a pool!

We are committed to supporting you and hope you want to join our team. In the meantime, find out more about living and working the beautiful historic city of Bath, learn about our extensive package of staff benefits, and read about how we're providing healthcare fit for the future with the landmark Dyson Cancer Centre and our passion for research.

Job summary

Emergency Department Receptionist - Part Time 30 hours per week

This role is offered on a 6 month secondment or fixed term contract.

Are you looking for varied shift work in a fast-paced environment, with excellent learning opportunities and no two days the same? If so, we would love to hear from you.

We are looking for a motivated and reliable Receptionist to join our Emergency Department Reception Team. This is a busy, 24-hour service where you will play a vital role in supporting patients arriving via GP referral, ambulance, or self-presentation.

The Emergency Department operates 24 hours a day, 7 days a week, 365 days a year, including bank holidays. The role therefore requires flexibility to support a range of shift patterns across these service hours.

We are currently offering a part-time vacancy and provide a supportive and welcoming environment within an enthusiastic and committed team of receptionists and clinical staff. This is an excellent opportunity to develop your skills while working in a dynamic and rewarding setting.

Main duties of the job

• To provide an efficient and comprehensive administration and reception service, supporting the Emergency Departments clinical teams.
• To provide front of house services to patients and relatives in a professional and sensitive manner ensuring confidentiality at all times
• To deal with all Emergency Department telephone and email queries
• Book in and direct all patients who attend the Emergency Department, carrying out a basic triage of patients, taking into account the severity of the complaint, and ensure clinical staff are aware of their arrival as necessary.
• Provide empathy when dealing with highly sensitive areas, such as relations of very poorly or deceased patients, or with sensitive health conditions.
• To undertake any clerical duties as deemed necessary and reasonable, working autonomously and without direct supervision to prioritise and complete the workload, using established practices and procedures, seeking support if appropriate.

About us

At the RUH we're proud to put people at the heart of what we do, working together as one team to make a difference for our patients, each other, and our community. No matter what your role is, we value everyone's contribution in supporting the exceptional, person-centred care we pride ourselves on.

We are committed to creating a compassionate and inclusive environment. This can be seen in our growing community of staff networks - celebrating successes and creating opportunities to listen and learn. We value our differences, champion kindness and civility, and truly believe that diversity makes us stronger.

A culture of learning, developing and innovating is the thread that runs throughout our whole organisation. We want to support you to thrive, taking your career to its full potential.

We value staff wellbeing, with a well-established programme of support. We believe in a holistic approach spanning all aspects of living a healthy life, including physical, emotional, spiritual and financial wellbeing. We've even got a pool!

We are committed to supporting you and hope you want to join our team. In the meantime, find out more about living and working in the beautiful historic city of Bath, learn about our extensive package of staff benefits, and read about how we're providing healthcare fit for the future with the landmark Dyson Cancer Centre and our passion for research.