Job summary

Why Work for Riverside Medical Centre?

At Riverside Medical Centre, we are committed to providing a welcoming, supportive and patient-focused environment for both our patients and our staff. You will be joining a friendly and dedicated team where your contribution is valued and where there are opportunities to develop your skills and experience.

We believe in teamwork, good communication and supporting each other to provide the best possible service to our patients. Full training and support will be provided, making this an excellent opportunity for someone looking to develop their career within primary care.

Main duties of the job

• Providing a professional and welcoming reception service to patients.

• Answering and managing telephone calls in a polite and efficient manner.

• Booking, cancelling and rearranging appointments in accordance with practice procedures.

• Ensuring patients are directed to the appropriate service or clinician.

• Dealing with patient queries and escalating issues appropriately.

• Processing administrative tasks and requests accurately.

• Maintaining patient confidentiality and following information governance requirements.

• Handling patient information and documentation securely.

• Supporting clinicians and the wider practice team with administrative duties.

• Liaising effectively with colleagues and external healthcare organisations where appropriate.

• Maintaining an organised and professional reception environment.

• Supporting the practice during busy periods and helping to ensure patients receive a high standard of service.

• Following practice policies, procedures and health and safety requirements.

About us

Organisation Overview

Riverside Medical Centre is a busy General Practice providing a range of primary care services to the local community in Preston.

Our multidisciplinary team works together to provide safe, effective and patient-centred care. We are committed to delivering a high-quality service while ensuring patients are treated with dignity, respect and compassion.

Our practice environment is fast-paced and varied, and our reception team plays an important role in ensuring patients receive a positive experience from their first point of contact.

We value teamwork, professionalism, good communication and continuous improvement. We are committed to supporting our staff through appropriate training, development and ongoing support.

Job summary

INTERVIEW DATE THURSDAY 22ND OCTOBER 2026

This is an exciting opportunity for the right candidate to join our existing team of Pharmacists and Pharmacy Technicians, working within the GP Surgeries that form Wakefield North Primary Care Network (PCN). The current team, led by our Lead Pharmacist and Lead Pharmacy Technician, have built strong and valued working relationships amongst themselves, other roles within the PCN and our GP practices as well as colleagues from a neighbouring PCN.

Main duties of the job

Manage repeat prescription processes, including resolving queries, maintaining accurate medication records, and working from prescribing ledgers in a timely manner.

Undertake medicines reconciliation following discharge or correspondence from secondary care, community services, and clinics.

Maintain and optimise repeat medication lists, including synchronisation, review date management, electronic repeat dispensing, and appropriate amendments under agreed protocols.

Support care home and nursing home patients through medicines optimisation, prescription changes, and liaison with clinicians and community pharmacies.

Deliver patient-facing clinics where appropriate, including medicines optimisation, secondary prevention, cardiovascular disease (CVD) support, and frailty reviews.

Undertake clinical support activities including observations (e.g. blood pressure), urine dip testing and, if required, phlebotomy (training provided).

Support antimicrobial stewardship, opioid de-prescribing, safety alerts, and the implementation of national and local prescribing guidance.

Contribute to prescribing safety through audits, quality improvement activity, monitoring of recalls, blood tests, and medication reviews.

Support effective stock management, prescribing data analysis, cost-effective prescribing, and waste reduction initiatives.

Promote safe use of medicines, report and prevent medicines-related incidents, and escalate safeguarding concerns appropriately.

About us

Wakefield North Primary Care Network (PCN) is seeking to recruit an additional Pharmacy Technician to join its expanding and well-established pharmacy team. The current team have built excellent working relationships between themselves, with colleagues across the PCN practices and neighbouring PCN, fostering strong professional relationships and a supportive working environment. We provide clear pharmacy leadership, regular training, and actively support ongoing professional development by responding to the needs of the team.

Our PCN consists of six GP practices across the eastern area of Wakefield District (Henry Moore Clinic, Riverside Medical Centre, Tieve Tara Medical Centre, Station Lane Medical Centre, St Thomas Road Surgery, and Newland Surgery). where we all believe our patients should have the same opportunities of a happy and healthy life. We are committed to improving patient care, reducing health inequalities, and raising standards across primary care.