Job description

Job responsibilities

• Provide cover for the telephone results line, communicating test results to patients in line with practice protocols.
• Workflow within the clinical system
• Supporting recall systems
• Handling patient queries where appropriate
• Provide administrative support to cover for colleagues; scan, file, and accurately attach incoming documents to patient records, medical reports, scanning of documents, opening post.
• Work with colleagues to support with typing of referral letters

(training will be provided).

• Coding of letters on to patient records from hospitals, A&E attendances etc (training will be provided).
• Managing and actioning day-to-day tasks, including emails.
• Support general practice administrative tasks as required.
• Data entry of new and temporary registrations and relevant patient information.
• Answering incoming calls, transferring calls, responding to patients.
• Organising, implementing and liaising with patients for Patient Participation Group Meetings.

• To have knowledge of all practice procedures and to work in accordance to written protocols
• To provide administrative support and cover duties for other members of staff if required
• Welcoming patients upon arrival at the front desk of the surgery
• Making appointments for patients via telephone or face to face
• Handling queries from patients and diverting them to the right department
• Handing completed repeat prescriptions to patients and checking names and address
• Dealing with doctors visit requests and printing the relevant information for the doctor
• Maintaining the reception area to a professional standard

Person Specification

Qualifications

Essential

• Excellent attention to detail and accuracy.
• Good IT skills and ability to work with clinical systems.
• High attention to detail
• Strong organisational and time management skills.
• Ability to maintain strict patient confidentiality.
• Good communication skills and a professional, calm manner.
• Ability to work independently and as part of a team.
• Lovely telephone manner

Desirable

• Previous experience in a GP practice or healthcare setting.
• Familiarity with GP clinical systems
• Excellent communication skills both verbal and written
• Self-motivated
• Ability to prioritise workload in order to meet conflicting demands and deadlines
• Ability work as part of a team and individually

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Ripon Spa Surgery

Address

Ripon Spa Surgery

Park Street

Ripon

North Yorkshire

HG4 2BE

United Kingdom

Employer's website

https://www.thesurgeryparkstreet.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

The following are the core responsibilities of the Locum GP in delivering health services.

• Work as agreed in accordance with the practice timetable
• The delivery of highly effective medical care to the entitled population
• The provision of services commensurate with the primary care contract
• Clinically examine and assess patient needs from a physiological and psychological perspective and plan clinical care accordingly, referring patients to other services/agencies in a timely manner, utilising practice and any other local guidelines
• Generic prescribing adhering to local and national guidance
• Prioritise health problems and intervene appropriately to assist the patient in complex, urgent or emergency situations, including initiation of effective emergency care
• Effective management of long-term conditions
• Support patients to adopt strategies that promote healthy lifestyles and apply principles of self-care
• Processing of administration in a timely manner, including referrals, repeat prescription requests and other associated administrative tasks
• Review medications following the appropriate policies, NICE/local clinical guidelines and local care pathways
• Maintain accurate clinical records in conjunction with good practice, policy and guidance
• On a rotational basis, undertake telephone triage and duty doctor roles Work collaboratively, accepting an equal share of the practice workload
• Adhere to best practice recommended through clinical guidelines and the audit process
• Support the delivery of anticipatory care plans
• On an opportune basis, provide health promotion advice
• Contribute to the successful implementation of continuous improvement and quality initiatives within the practice
• Attend and contribute effectively to practice meetings as required
• Contribute effectively to the development and maintenance of the practice, including clinical governance and training
• Be aware of duties and responsibilities regarding current legislation and adhere to practice policies and procedures on Safeguarding Adults and Safeguarding Children
• Ensure compliance with the appraisal process
• Prepare and complete the revalidation process to remain fit to practice
• Commit to self-learning and instill an ethos of continuing professional development across the practice team
• Review and always adhere to practice protocols and policies
• Support the Partners in achieving the strategic aims of the practice
• Encourage collaborative working, liaising with all staff regularly, always promoting a culture of continuous improvement
• Conduct home visits as agreed
• Be an integral part of the general practice team as well as supporting the wider network and multi-disciplinary team
• There may be, on occasion, a requirement to carry out other tasks, this will be dependent upon factors such as workload and staffing levels
• Conduct out-of-hours duties as mutually agreed

Person Specification

Qualifications

Essential

• Qualified GP
• MRCGP
• JCPTGP or CCT
• National Performers List Registration
• Full GMC Registration

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Ripon Spa Surgery

Address

Ripon Spa Surgery

Park Street

Ripon

North Yorkshire

HG4 2BE

United Kingdom

Employer's website

https://www.thesurgeryparkstreet.co.uk/ (Opens in a new tab)