Results | Medical Jobs UK

Refine your search

Occupation

Position

Specialty

Level

Location

Work Type

Keywords

Add specific, unique terms to your search

Salary

Min. Annual Salary

25,000

50,000

75,000

100,000

125,000

150,000

200,000

250,000

300,000

Max. Annual Salary

25,000

50,000

75,000

100,000

125,000

150,000

200,000

250,000

300,000+

Showing 1 result

Display results / page

Ridgacre Medical Centres

Mobile Receptionist/Care Navigator

Ridgacre Medical Centres

Inner London, Greater London

GP/General Practitioner

Job summary We are looking for a friendly, professional and compassionate Medical Receptionist to join our team.

1 month(s) ago

Ridgacre Medical Centres

Mobile Receptionist/Care Navigator

Ridgacre Medical Centres

Inner London, Greater London

GP/General Practitioner

Job summary We are looking for a friendly, professional and compassionate Medical Receptionist to join our team.

1 month(s) ago

Ridgacre Medical Centres

Mobile Receptionist/Care Navigator

Ridgacre Medical Centres View all jobs

Inner London, Greater London

Permanent

GP/General Practitioner

Posted 1 month(s) ago

Reference: A5266-26-0003

Job summary

We are looking for a friendly, professional and compassionate Medical Receptionist to join our team.

Working with us offers the opportunity to be part of a supportive team where you can make a real difference to patients experiences. We value teamwork, excellent communication, professionalism and a caring approach, while providing opportunities to develop your skills and grow within the healthcare environment.

Main duties of the job

Welcoming and assisting patients in a professional and friendly manner.
Answering telephone calls, emails and patient enquiries.
Booking, cancelling and managing patient appointments.
Registering patients and maintaining accurate and confidential records.
Processing prescriptions and other administrative requests.
Liaising with GPs, nurses, hospitals and other healthcare professionals.
Managing patient queries and directing them to the appropriate service.

Supporting patients to access the most appropriate healthcare service for their needs.
Assessing patient enquiries and signposting to GPs, nurses, pharmacies, community services and other providers.
Coordinating appointments, referrals and follow-up care.
Supporting patients with access to community and social care services.
Providing clear information and guidance while maintaining patient confidentiality.
Working closely with the wider healthcare team to ensure patients receive appropriate and timely support.

About us

We are a forward thinking, busy and friendly general practice with over 19,000 patients and around 50 staff across 3 sites and are looking to recruit an experienced Part Time Mobile Medical Receptionist to join our supportive, enthusiastic and friendly team. The successful applicant will need excellent communication and IT skills. They will need to be flexible as they may be asked to cover for sickness and holiday leave.

Contracted hours are 25 hours per week over 5 days on a rota basis. You may also be asked to cover on Saturdays at a premium rate.

Details

Date posted

19 August 2026

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

A5266-26-0003

Job locations

Ridgacre House Surgery

83 Ridgacre Road

Quinton

Birmingham

B32 2TJ

United Kingdom

The Nechells Practice

63 Rupert Street

BIRMINGHAM

B7 5DT

United Kingdom

Job description

Job responsibilities

Main duties of the job

Welcoming and assisting patients in a professional and friendly manner.
Answering telephone calls, emails and patient enquiries.
Booking, cancelling and managing patient appointments.
Registering patients and maintaining accurate and confidential records.
Processing prescriptions and other administrative requests.
Liaising with GPs, nurses, hospitals and other healthcare professionals.
Managing patient queries and directing them to the appropriate service.

Supporting patients to access the most appropriate healthcare service for their needs.
Assessing patient enquiries and signposting to GPs, nurses, pharmacies, community services and other providers.
Coordinating appointments, referrals and follow-up care.
Supporting patients with access to community and social care services.
Providing clear information and guidance while maintaining patient confidentiality.
Working closely with the wider healthcare team to ensure patients receive appropriate and timely support.

Job description

Job responsibilities

Main duties of the job

Welcoming and assisting patients in a professional and friendly manner.
Answering telephone calls, emails and patient enquiries.
Booking, cancelling and managing patient appointments.
Registering patients and maintaining accurate and confidential records.
Processing prescriptions and other administrative requests.
Liaising with GPs, nurses, hospitals and other healthcare professionals.
Managing patient queries and directing them to the appropriate service.

Supporting patients to access the most appropriate healthcare service for their needs.
Assessing patient enquiries and signposting to GPs, nurses, pharmacies, community services and other providers.
Coordinating appointments, referrals and follow-up care.
Supporting patients with access to community and social care services.
Providing clear information and guidance while maintaining patient confidentiality.
Working closely with the wider healthcare team to ensure patients receive appropriate and timely support.

Person Specification

Qualifications

Essential

Previous experience in a reception, administrative or customer service role, preferably within a healthcare setting.
Excellent communication and interpersonal skills.
Friendly, professional and compassionate approach to patients.
Good organisational skills with the ability to prioritise and manage a busy workload.
Good IT and computer skills, with the ability to learn new systems.
Ability to work effectively as part of a team and independently.
Understanding of confidentiality and the importance of protecting patient information.
Reliable, punctual and professional.
Ability to remain calm and professional when dealing with challenging or sensitive situations.
Must hold a full, valid UK driving licence and have access to a vehicle.

Desirable

Previous experience working within a GP practice, NHS or healthcare environment.
Experience using clinical system - SystmOne.
Knowledge of NHS services and healthcare pathways.
Experience in care navigation or signposting patients to appropriate services.
Good understanding of patient confidentiality and data protection.
Willingness to undertake training and develop professionally.
Ability to work flexibly and support the wider practice team.
A positive, proactive and solution-focused approach.

Person Specification

Qualifications

Essential

Previous experience in a reception, administrative or customer service role, preferably within a healthcare setting.
Excellent communication and interpersonal skills.
Friendly, professional and compassionate approach to patients.
Good organisational skills with the ability to prioritise and manage a busy workload.
Good IT and computer skills, with the ability to learn new systems.
Ability to work effectively as part of a team and independently.
Understanding of confidentiality and the importance of protecting patient information.
Reliable, punctual and professional.
Ability to remain calm and professional when dealing with challenging or sensitive situations.
Must hold a full, valid UK driving licence and have access to a vehicle.

Desirable

Previous experience working within a GP practice, NHS or healthcare environment.
Experience using clinical system - SystmOne.
Knowledge of NHS services and healthcare pathways.
Experience in care navigation or signposting patients to appropriate services.
Good understanding of patient confidentiality and data protection.
Willingness to undertake training and develop professionally.
Ability to work flexibly and support the wider practice team.
A positive, proactive and solution-focused approach.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.