Job summary

A fantastic opportunity for a salaried GP to join our friendly team for 4-6 sessions per week.

The role is based in our Walton-on-the-Naze practice, which has been recognised in patient surveys as one of the best practices in the area. Walton is a family seaside resort with sandy beaches, seafront gardens, quaint narrow streets and the second longest pier in England.

Main duties of the job

You will be part of the GP team managing a busy, interesting clinical caseload spread over the populations covered by Walton Medical Centre and ensuring the highest standard of care for all registered and temporary patients. You will carry out all the duties reasonably expected of an NHS general practitioner using the standards expected by the GMC and RCGP in line with appropriate national and/or local guidelines.

In accordance with the practice rota, as agreed, you will make yourself available to undertake a variety of duties including surgery, telephone and electronic consultations and queries, visiting patients homes, checking and signing repeat prescriptions and dealing with queries, paperwork and correspondence in a timely fashion.

You will be making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other care workers within the organisation.

About us

Walton Medical is based in the seaside town of Walton-on-the-Naze in north-east Essex.

There is a wide socio-economic and demographic served within our area which will provide an interesting and varied case mix.

You will be joining an enthusiastic team of clinicians and administrators. The clinical team consists of 2 partners, 2 salaried GPs, ANPs, practice nurses and GPAs.

You will be well supported with on-going professional development (training support, CPD and peer support). The role will contribute to the improving quality of care of our patients of the practice.

Job summary

Brundall Medical Partnership is a friendly, supportive, rural dispensing practice, seeking to recruit a salaried GP to join our team for four sessions per week. For operational purposes, two of the four sessions would need to be worked on a Friday, with the remaining two sessions being negotiable and open to discussion with the successful candidate.

We are proud to provide high-quality, patient-centred care to our rural community and offer a welcoming working environment with strong team relationships and a focus on continuity of care. As a dispensing practice, we provide a comprehensive service to our patients and value clinicians who enjoy delivering personalised care within a close-knit community setting.

Key Details:

• Salaried GP position
• 4 sessions per week - Two sessions required on a Friday - Remaining two sessions negotiable
• Friendly and supportive rural dispensing practice
• Competitive salary discussion on request

Main duties of the job

Working as part of our multidisciplinary team, you will have the opportunity to support and care for a diverse patient group. The role will include all general duties & responsibilities associated with a GP working within primary care, as well as:

• Undertaking a variety of duties including surgery consultations, telephone consultations & queries, visiting patients at home, checking & signing repeat prescriptions & dealing with queries, paperwork, reports & correspondence in a timely fashion;
• Making professional, autonomous decisions in relation to presenting medical problems, whether self-referred or referred from other healthcare workers within the organisation;
• Assessing the healthcare needs of patients with undifferentiated & undiagnosed problems;
• Screening patients for disease risk factors & early signs of illness;
• Developing care plans for health in consultation with patients & in line with current practice disease management protocols;
• Providing health education;
• Recording clear consultation notes to agreed standards;
• Collecting data for audit purposes & complying with QOF requirements;
• Delivering enhanced services;
• Compiling and issuing computer-generated acute & repeat prescriptions.

This is an excellent opportunity for a GP seeking a rewarding role within a well-established practice that values teamwork, professional development & work-life balance.

For further information or an informal discussion, please get in touch.

About us

We are a friendly, well-established rural practice with a strong reputation for delivering high-quality, patient-centred care. Serving approximately 8,500 patients, we combine the benefits of modern general practice with the supportive atmosphere and continuity that come from being at the heart of our local community.

As a dispensing practice, we dispense medication to almost half of our patient population, allowing us to provide an enhanced, seamless service for many of our patients while offering our clinical team a varied and rewarding role.

Our experienced and collaborative team consists of: 1 GP partner, 1 ANP partner, 3 salaried GPs & 1 physician associate, supported by an exceptional reception, admin & management team. We believe that great patient care is built on strong teamwork, & every member of our practice is valued.

We are proud of the excellent feedback we receive from our patients & the strong reputation we have earned within our community. Our patients value the continuity of care, approachable clinicians and friendly atmosphere that make our practice a trusted part of local healthcare.

In addition to working within a supportive and welcoming team, we offer a range of staff benefits, including:

• NHS pension scheme
• Benenden Health Scheme
• Staff savings and discounts scheme, providing access to savings on shopping, leisure, travel and many everyday purchases.

Job summary

Due to retirement, Ivry Street Medical Centre are seeking two Administration Team Members to join the practice on a permanent basis working the following:

Role 1 Monday: 8am - 12pm Tuesday: 12pm - 4pm Wednesday: 1pm - 5pm Thursday: 8am - 12pm Friday: 8am - 12pm

Role 2 Monday: 1pm -5pm Wednesday: 8am - 12pm Thursday: 1pm - 5pm Friday: 1pm - 5pm

As part of the administration team, you will provide efficient and effective administrative support to the GP practice, ensuring the smooth operation of clinical and non-clinical services. The post holder will deliver excellent customer service to patients, process clinical and administrative information accurately, and utilise SystmOne (S1) to support patient care and practice operations.

Main duties of the job

• Manage incoming and outgoing correspondence, including letters, emails, and electronic communications.
• Process patient registrations, deductions, and demographic changes.
• Ensure patient records are accurate, complete, and up to date.
• Scan, code, and attach documents to electronic patient records in SystmOne.
• Process clinical reports, hospital correspondence, and other patient-related documentation.
• Use SystmOne effectively to maintain and update patient records.
• Workflow incoming correspondence according to practice protocols.
• Manage recalls, searches, and administrative reports as required.
• Greet patients and visitors in a professional and courteous manner.
• Answer telephone calls promptly and direct enquiries appropriately.
• Book, amend, and cancel appointments in accordance with practice procedures.
• Prepare documentation, reports, and correspondence as required.
• Support referral administration and tracking processes.
• Assist with repeat prescription administration in line with practice protocols.
• Maintain filing systems and electronic records.
• Support practice projects and service improvements.

About us

We are a four partner practice with over 13,500 patients. Alongside our partners we also have a further 4 salaried GPs, advanced nurse practitioner, paramedic, 6 practice nurses and 3 HCAs. We also have regular mental health team support, with a presence on site almost daily and medicine management team. Patient-centred care is at the heart of our organisation, with one of our key objectives being to provide a high-quality service to our patients. We have a high QOF achievement. Currently rated 'Good' by the CQC. We use SystmOne for our clinical system, and also utilise various digital platforms such as Accurx to support our processes. We are a popular and friendly practice with a supportive environment.

As an employee, you will receive the following;

• Genuine responsibility from day one
• Work with a strong social purpose
• A permanent employment contract
• A competitive salary
• Membership of the NHS pension
• Support to guide your personal and professional development
• Employee Assistance Programme (EAP)

Job summary

Two Rivers Medical Centrehas an opportunity for an enthusiastic and proactive receptionist to join our team on a part-time basis, for 18 to 25 hours, per week. Hours of work will be between 7am to 7pm, with 2 to 3 available shift patterns. The receptionist plays a pivotal role in the experience of patients at our practice,helping them to access the right services and dealing with their queries face-to-face, online and by telephone.

Main duties of the job

• Greeting and directing all patients.
• Making appointments.
• Answering queries and complaints from patients and outside agencies, signposting to the appropriate staff member as appropriate.
• Accepting, issuing and handing out prescriptions, letters, completed forms, specimen bottles, etc.
• Advising patients of practice procedures.
• Registering new patients.
• Accurately maintaining patient database and records, photocopying, filing and scanning.

About us

As an employee of Two Rivers Medical Centre, you will enjoy the following benefits:

• Genuine responsibility from day one;
• Work with a strong social purpose;
• A competitive salary, with increments based on professional development;
• Membership of the NHS pension;
• Support to guide your personal and professional development;
• Excellent training and development opportunities;
• Working in a purpose built facility;
• Working in the largest single-site GP surgery in Suffolk;
• 27 days annual leave plus 8 bank holidays (pro-rata), increasing with continual years of NHS service.

Job summary

The Holbrook and Shotley Practice, in Ipswich, is seeking an organised and professional receptionist to join our friendly team on a part-time basis. This role is to cover 2.5 days per week but we can consider two receptionists so please apply and we can discuss days and hours with you. Please add hours required on your CV or on the application form when applying.

Main duties of the job

• Greeting and directing all patients.
• Making appointments.
• Answering queries and complaints from patients and outside agencies, signposting to the appropriate staff member as appropriate.
• Accepting, issuing and handing out prescriptions, letters, completed forms, specimen bottles, etc.
• Advising patients of practice procedures.
• Registering new patients.
• Accurately maintaining patient database and records, photocopying, filing and scanning.

About us

The Holbrook and Shotley Practice is a GP Practice across two surgery sites. We pride ourselves on providing a high standard of care to our 8,000 patients. Our practice team is comprised of three GP partners, two salaried GPs, supported by a highly experienced team of nurses, dispensers, paramedics and reception team.

Job summary

Mount Farm Surgery is a dynamic, forward-thinking GP practice in Moreton Hall, Bury St Edmunds. Focused on delivering the best possible patient service: we are seeking an enthusiastic, flexible new team-member to join our reception team.

The role is for 16 hours per week working the following:

• Wednesday 7:45 - 14:00
• Friday 14:00 - 18:45

+ 5 flexible hours per week to be worked in reception (these hours will be confirmed at least 1 week in advance). You will also havethe availability to work occasional Saturday mornings on a rota basis and voluntary overtime will also be available.

Please be aware that there is no flexibility regarding the shift patterns above.

Main duties of the job

• Greeting and directing all patients.
• Making appointments.
• Answering queries and complaints from patients and outside agencies, signposting to the appropriate staff member as appropriate.
• Accepting, issuing and handing out prescriptions, letters, completed forms, specimen bottles, etc.
• Advising patients of practice procedures.

Interviews to be held on 21st October.

About us

Mount Farm Surgery is a dynamic, forward-thinking GP practice in Moreton Hall, Bury St Edmunds.

In return for your hard work, Mount Farm is delighted to offer:

• Generous annual leave entitlement
• Membership of the NHS contributory pension scheme
• Option of NHS discounts & Blue Light Card for retail/dining/holidays etc.
• A fully equipped kitchen and staff room
• Paid gym membership

Job summary

Rectory Road Surgery is seeking a proactive and organised Deputy Practice Manager to provide maternity cover from mid-December 2026.

The Deputy Practice Manager will support the Practice Manager and GP Partners in the day-to-day management and smooth running of the practice. The role will involve overseeing operational activities, managing complaints and claims, supporting staff and ensuring that the practice delivers safe, effective and patient-centred services in line with NHS requirements and contractual obligations.

Main duties of the job

• Practice Operations: Support the Practice Manager and GP Partners with daily operations, staffing, resources, policies, service development and problem-solving. Deputise for the Practice Manager when required.
• Complaints & Patient Experience: Oversee patient complaints, including investigations, responses, record-keeping, escalation and implementing learning and improvements.
• Claims & Contracts: Coordinate practice claims, monitor submissions and payments, support contractual requirements and identify opportunities to maximise practice income.
• Staff & HR: Support staff management, recruitment, induction, training, rotas, absence management, performance and employee relations.
• Governance & Compliance: Assist with CQC, NHS and contractual compliance, audits, incident reporting, significant events, risk management, health and safety and mandatory training.
• Quality Improvement: Support audits, service development, continuous improvement and the implementation of practice initiatives.
• Finance & Resources: Assist with budget monitoring, invoices, purchasing, suppliers and effective resource management.
• Communication & Stakeholder Management: Liaise with staff, clinicians, patients, PCN colleagues, ICB representatives and external organisations, ensuring effective communication.
• Additional Duties: Attend meetings, prepare reports, support business continuity and undertake other reasonable duties required to support the effective running of the practice.

About us

Rectory Road Surgery (formerly The Hollies) is currently on an exciting improvement and transformation journey under the leadership of Highlands Surgery. This includes strengthening clinical leadership, embedding robust governance processes, improving access for patients, and enhancing overall quality of care.Together, we are focused on strengthening clinical services, improving patient access, and delivering safe, effective, and responsive care to our local population. We are supported by a multidisciplinary team including GPs, nurses, pharmacists, and administrative staff, all working within a collaborative and forward-thinking environment. We are focused on building a resilient and sustainable service, supported by a strong multidisciplinary team and clear strategic direction. This role offers a unique opportunity to make a meaningful impact, shape the future of the practice, and be part of a positive and progressive change programme.

Job summary

The Holbrook and Shotley Practice are looking for an enthusiastic, organised and experienced Lead Receptionist to join our friendly and busy GP practice on a full-time basis. (37.5 hours per week)

This is an important role within the practice, providing day-to-day leadership and support to the reception team while ensuring that patients receive a welcoming, professional and efficient service.

As Lead Receptionist, you will be responsible for helping to coordinate the reception team and ensuring that the front-of-house function runs smoothly. You will act as a key point of contact for reception staff, supporting them with queries, managing workloads and helping to maintain high standards of patient service.

Main duties of the job

• Providing day-to-day leadership, guidance and support to the reception team.
• Coordinating reception duties and ensuring appropriate cover is maintained.
• Supporting the Practice Manager and wider management team with the smooth running of the practice.
• Helping to train and induct new reception staff.
• Monitoring and maintaining high standards of customer service and confidentiality.
• Dealing confidently and sensitively with patient queries, concerns and challenging situations.
• Supporting the team with appointment booking, telephone enquiries and other administrative duties.
• Ensuring practice procedures and protocols are followed consistently.
• Identifying areas where processes could be improved and helping to implement changes.
• Supporting staff with day-to-day problems and escalating issues appropriately.
• Helping to promote effective communication between reception, clinicians and the wider practice team.

About us

We are a friendly and supportive practice that values its staff and recognises the important role our reception team plays in providing high-quality patient care.

We can offer:

• A supportive working environment.
• Opportunities for training and development.
• A varied and rewarding role.
• The opportunity to make a real difference to the patient experience.
• A friendly and committed practice team.
• NHS pension

Job summary

Walton Medical Centre are currently looking to recruit a GP Assistant to join growing team offered on a part-time basis for 16 hours per week. This is a post developed to deliver better outcomes for patients by Supporting GPs within appointments and with necessary paperwork.

Main duties of the job

• Arranging appointments, referrals, tests and follow up appointments of patients
• Undertaking any urgent observations as requested by the clinical team
• Dipping urine, taking blood pressure, ECGs and phlebotomy
• Completing basic (non-opinion) forms and core elements of some forms for the GP to approve and sign such as insurance forms, mortgage, benefits agency forms etc
• Explaining treatment procedures to patients
• Support the GP with immunisations/wound care
• Home BP readings
• Practice supply ordering including Injections and Ring Pessaries
• Diabetes monitoring
• Child ADHD medication review observations
• Support IPC Lead
• Travel vaccines ordering stock, checking when it arrives and liaising with Rec for appointments

About us

Walton Medical Practice is situated in the traditional seaside resort of Walton on the Naze, on the Essex Coast. They have a list size of just over 8300 patients. As well as 2 Partners and 2 salaried GPs, the Practice team also includes a Pharmacy technician, paramedic, a Nursing team of 8 and an efficient and effective Reception and Administrative team of 10.

Job summary

The Elizabeth Courtauld Surgery in Halstead is looking to recruit a part-time patient navigator to join our reception on a part-time basis. Shifts will be scheduled between 8:00am and 6:30pm, Monday to Friday, and will be worked at both of our sites:Elizabeth Courtauld Surgery, Factory Lane West, andHalstead Heights Clinic, 78 Hedingham Road (our branch surgery). The successful candidate will join a team that takes pride in its can do approach. You will work within what can be a busy, often demanding, but highly rewarding environment.

Main duties of the job

• Answering telephone calls in a timely and appropriate manner.
• Working in conjunction with the duty team to provide reception administrative support with our online triage system.
• Ensuring all visitors sign in and receive a badge
• Delivering accurate and complete messages, transferring calls as appropriate to doctors, nurses and admin staff.
• Handling patient or other outside agency queries and assisting in finding solutions.
• Receiving prescription requests and directing these to the prescription team.
• Taking payments for private fees and processing credit card payments.
• Ensuring the smooth and efficient running of clinics.
• Receiving and recording requests for home visits.
• Ensuring that the clinicians are aware of patients who require immediate attention.
• Having a basic awareness / ability to deal with challenging behaviour.
• Making new and follow-up appointments.
• Carrying out any other administrative duties as deemed necessary by the management or senior navigators.
• Receiving new patient registration forms and photocopying ID where required.

About us

At Elizabeth Courtauld Surgery, we believe in providing excellent patient care while fostering a supportive and engaging environment for our team members. We are a semi-rural GMS practice dedicated to serving our 17,000 diverse patient population. We opened our branch surgery, Halstead Heights Clinic, on the Halstead Hospital site in mid-April 2026.

Our experienced multi-disciplinary clinical team includes 5 GP partners, 2 salaried GPs, 2 nurse practitioners, 2 paramedics, 5 practice nurses, 4 healthcare assistants, phlebotomist, a clinical pharmacist, and a large highly committed administrative staff fostering a truly collaborative approach to patient care. We also have a wide range of additional services and support, available through our wider NHS community and primary care network, including social prescribers, MSK practitioner, young persons' mental health practitioner, and cancer care coordinators, as well as 2 additional paramedics and pharmacists.

Halstead is a historic market town within Essex situated on the River Colne, which runs through its centre. It is home to a robust network of businesses supported by wider organisations, such as the Halstead & District Chamber of Trade & Commerce, which promote independent shops, pubs, restaurants, and other services. It is situated between between Chelmsford (19 miles) and Colchester (14 miles) with good transportation and road links.

Job summary

Vida Healthcare has an exciting opportunity for a reliable, hardworking individual to join our team as a GP receptionist, on a full or part time basis. This role will be covering shifts between 8:00-18:30, split by morning and afternoon shifts, hours/days to be discussed at interview. Full training will be provided.

The successful applicant will be assigned a main site; however, the position will be multi-site working and it is essential the candidate will be able to cover all locations:

• Gayton Road Health Centre
• St Augustines Surgery
• Hunstanton Medical Practice
• Carole Brown Health Centre

Main duties of the job

• Deal with patients in a calm and sympathetic manner, working continuously high pace under pressure to deliver high levels of accuracy.

• Listen, in order to be able to effectively signpost patients to the correct service.
• Maintain a high level of professionalism when dealing with confidential patient information.
• Provide telephone and face to face support for patients, allowing them to book, cancel and check appointments.
• Support patients who may have a problem or complaint.
• Partake in any training indicated by upper management as appropriate for personal and professional development.

Previous applicants need not apply, and we reserve the right to close the job advert as soon as sufficient applications have been received.

About us

Vida Healthcare is one of Norfolks largest and most successful general practices, working with colleagues in the NHS to provide the best possible patient care. Our practice has experienced impressive growth over recent years, by creating a work environment that encourages talented individuals to thrive and make a difference. We pride ourselves on impeccable standards of patient care, for us to maintain this, it is essential that we employ reliable team players with strong caring qualities, dedication, excellent attention to detail and commitment to delivering a quality service.

Job summary

Martlesham Heath Surgery has an opportunity for an additional care co-ordinator to join our team, in thisgreat opportunity to work with an innovative and expanding surgery alongside current members of staff. This role could be offered on either a full-time or a part-time basis.

All shifts would be within our opening hours of 08:00 to 18:30 and would cover morning, afternoon and evening requirements. Additional overtime, sickness and annual leave cover will also be available. Full discussion of availability and working hours will be had at interview. This is a dynamic and multifaceted role that supports the clinical and administrative functions of the healthcare practice. The successful candidate will play a vital role in coordinating patient care, managing reception-based tasks, undertaking medical secretary responsibilities, performing general administrative duties, and providing support within the clinical hub as needed. This position requires excellent organisational, interpersonal, and communication skills to ensure the smooth and efficient operation of the practice.

Main duties of the job

• Reception-based work: greeting patients, answering calls, scheduling appointments, and managing patient inquiries.
• Medical secretary duties: preparing correspondence, managing referrals, handling medical documentation, and maintaining accurate records.
• Administrative support: managing patient information, generating reports, maintaining filing systems, and supporting practice operations.
• Clinical hub support: providing cover in the clinical hub, assisting clinicians with patient management, and ensuring smooth communication between staff and patients.

About us

We are a small but passionate and close knit surgery located in Martlesham, surrounded by affluent and prosperous areas on the outskirts of Ipswich. Our staff and patients are held with the upmost importance and we strive daily to look after them to the highest possible standard. All staff from clinical to non-clinical are offered a well-balanced workload and have full access to a supportive team both in and out of their specialist area. Martlesham Heath Surgery itself is a practice using SystmOne clinical system. We are pleased to announce our connection with the new Wolsey PCN, this new collaboration is between a select number of GP practices within the local area.

Job summary

Newport Pagnell Medical Centre are looking for a Senior Nurse for their Community Health and Support Team. This position is offered on a part-time basis working 21 hours per week. This is an exciting role that would see you working alongside a forward thinking and supportive practice-employed integrated nursing team and dedicated administration team.

Main duties of the job

• Provide clinical leadership and operational oversight for the Integrated Community Support Team (ICST) and Community Matron functions
• Proactive, co-ordinated and holistic care for patients with complex health and social needs
• Aim to improve health and wellbeing, preventing unnecessary hospital admissions, reduce frequent GP attendances
• Supporting patients to remain living well at home
• Drive integration between ICST and Community Matron services
• Line management of the team consisting of a nurse, HCA and a Care Co-ordinator - conducting annual appraisals, mentorship and professional development
• Service development
• Collaboration - working closely with GPs, social care, frailty teams, district nurses and voluntary agencies
• Represent the service at MDT and external forums

About us

Newport Pagnell Medical Centre is a large GP training practice with three sites committed to providing excellent primary health care services with a strong emphasis on staff training and development. Based in excellent premises, our committed teams deliver a wide range of general medical services. We are a large training practice based in the town of Newport Pagnell with another surgery in the Willen area. Benefits include:

• NHS Pension Scheme
  • The NHS Pension Scheme is a defined benefits scheme
  • Life insurance
  • 20% employer contribution
• Electric Car Salary Sacrifice Scheme
• Health service discounts
• Access to an Employee Assistance Programme - Wisdom offering counselling support

Job summary

Bury St Edmunds PCN has an opportunity for a care coordinator to join our primary care network (PCN), to support one ofour five GP practices across the Bury area. The role is offered on a full-time basis of 37.5 hours over 5 days per week, primarily Monday to Friday, between the hours of 0830 and 1800hrs, with some weekend hours required subject to demand. We can consider part time hours for the right applicant.

The role involves working very closely with the practice and the multidisciplinary team (MDT) and also within the wider PCN. The role is pivotal in ensuring that all patients receive the best possible care and service, working on requirements for the PCN Direct Enhanced Service Contract (DES).

Our care coordinators play an important role within a PCN to proactively identify and work with people, including the frail/elderly and those with long-term conditions, to provide coordination and navigation of care and support across health and care services.

Main duties of the job

• Work with people, their families and carers to improve their understanding of the patient's condition, and support them to develop and review personalised care and support plans, to manage their needs and achieve better healthcare outcomes.
• Help people to manage their needs through answering queries, making and managing appointments, and ensuring that people have good quality written or verbal information, to help them make choices about their care.
• Work collaboratively with GPs, and other primary care professionals within the PCN, to proactively identify and manage a caseload.
• Support the coordination and delivery of multidisciplinary teams with the PCN.
• Raise awareness of how to identify patients who may benefit from shared decision-making, and support PCN staff and patients to be more prepared to have shared decision-making conversations.
• Support PCNs in developing communication channels between GPs, people, their families and carers, and other agencies.
• Maintain records of referrals and interventions to enable monitoring and evaluation of services.
• Support practices to keep care records up-to-date by identifying and updating missing or out-of-date information about the persons circumstances.
• Contribute to risk and impact assessments, monitoring and evaluations of the service.
• Work with commissioners, integrated locality teams and other agencies to support and further develop the role.

About us

Bury St Edmunds Primary Care Network consists of five surgeries and serves some 67,000 patients from the town and surrounding villages.

Our vision is to deliver the highest standards of care, with equality, dignity and respect, to our patient population. Our aim is to create a system where member practices work closely together in collaboration with health and social care, voluntary sector, community groups and local people, to deliver inclusive and personalised care.

Bury St Edmunds Primary Care Network is a growing PCN with already existing roles including, care coordinators, social prescriber, clinical pharmacists, paramedics, and pharmacist technicians that support GPs and other clinical teams to enhance patient services in the local community.

We can offer you:

• NHS pension scheme: The NHS pension scheme is a defined benefits scheme - 20% employer contribution
• Eye-care vouchers
• Health service discounts
• Contractual sick pay

Job summary

Lincoln House Surgery are looking to welcome a Practice Manager to their large, progressive and digitally advanced GP practice in Hemel Hempstead. You will be working across our two sites, Apsley and Highfield. The position is offered on a full-time basis, working Monday to Friday, 9:00am to 5:00pm.

As Practice Manager, you will provide strategic and operational leadership across both practice sites, working closely with the GP Partners to deliver the practice's vision, objectives and business plans.

You will have overall responsibility for ensuring the practice operates safely, efficiently and sustainably, while maintaining a strong focus on patient experience, staff experience, quality and regulatory compliance.

This is a hands-on senior management role requiring an individual who can confidently move between strategic planning and day-to-day operational management.

Main duties of the job

• Leadership and strategic development
• Operation management
• Ensure services are delivered efficiently, effectively and to a high standard
• Develop, implement and maintain robust policies, procedures and business continuity arrangements
• Oversee the day-to-day operation of both practice sites
• Provide visible, confident and effective leadership across the practice
• Lead the overall management and ongoing development of the organisation
• Work closely with the GP Partners to deliver strategic objectives and business plans
• Identify opportunities for service development, innovation, growth and continuous improvement
• Financial and business management
• Maximise income from NHS contracts, QOF, Enhanced Services and other appropriate funding streams
• Monitor expenditure and identify opportunities to improve efficiency and value
• Governance, quality and compliance duties
• Ensure the practice meets CQC requirements and all relevant regulatory standards

About us

We are a progressive, patient-focused GP practice serving approximately 24,500 patients across two sites in Hemel Hempstead.

We are committed to delivering high-quality primary care while embracing innovation, digital transformation and modern ways of working. Technology plays an important part in how we deliver services, improve patient access, streamline processes and support our teams.

Benefits include:

• 6 weeks annual leave plus Bank Holidays (pro rata)
• NHS Pension
• Free onsite parking
• Company events
• Employee Assistance Programme
• Supportive team environment

Job summary

Tiptree Medical Centre are looking for an organised, confident and proactive Operations Supervisor to take responsibility for the smooth day-to-day running of our reception and administrative functions.

This is a varied, hands-on supervisory role at the heart of the practice. You will lead our reception and administration teams, coordinate clinical and non-clinical rotas, support HR processes and ensure that important operational systems and workflows run effectively.

The role would suit someone who enjoys leading people, solving problems, improving processes and keeping a busy organisation running smoothly. Previous NHS or general practice experience would be helpful, but strong supervisory and operational experience from another sector would also be welcomed.

Main duties of the job

• Lead and support the reception and administration teams, including staff training and day-to-day supervision.
• Coordinate clinical and non-clinical rotas, ensuring appropriate staffing and cover.
• Oversee reception and administrative processes, including appointment booking and workflow management.
• Manage the practice telephone system and help ensure effective patient access.
• Authorise staff leave and undertake appraisals for appropriate non-clinical staff.
• Support day-to-day HR administration and staff management.
• Maintain and oversee key practice operational information, including the Practice Index and SystmOne home screen.
• Coordinate Significant Event Reviews, ensuring actions are recorded and followed through.
• Ensure relevant claims are actioned accurately and promptly.
• Oversee and improve administrative workflows, including discharge reviews, GPAD and BP filing.
• Coordinate the administrative aspects of the QOF recall process, ensuring systems are effective and deadlines are met.
• Work closely with the senior management and clinical teams to identify problems and continually improve the way the practice operates.

This is an opportunity to take on a genuinely influential operational role within a busy GP practice. Rather than simply administering established processes, we want someone who will take ownership, improve how things work and help develop our reception and administration teams.

About us

We are a friendly, busy, and innovative GMS practice caring for approximately 12,000 patients in north-east Essex, where work-life balance is more than just a buzzword. Our team includes two supportive GP partners, 7 salaried GPs, an excellent nursing team with specialist skills in diabetes, asthma and COPD, 4 advanced nurse practitioners (ANPs), practice nurses, HCAs, clinical pharmacists, and a dedicated administrative and reception team working together to provide high-quality patient care. We pride ourselves on being relaxed, family-friendly, and supportive, with flexible working patterns and a strong team ethos. As a training practice for medical and nursing students, we are committed to learning, development, and continuous improvement. We use ANIMA total triage and embrace new ways of working while maintaining the traditional values of family medicine and patient-centred care. What we offer:

• Competitive salary dependent on experience
• NHS Pension Scheme
• A family-friendly environment
• Professional development and training
• Supportive GP Partners
• A genuine opportunity to influence the future direction of a highly regarded practice

Job summary

Houghton Close Surgery is seeking an experienced and motivated Deputy Practice Manager to join our leadership team and support the continued delivery of high-quality patient care.This position is offered on a part-time basis for 30-33 hours over 4 days per week working Monday, Tuesday, Thursday and Friday. This role will require an 8am start and some 6pm finishes. In addition, flexibility is required for early morning and evening calls in the event of staff sickness or operational issues and some adhoc evening meetings.

This is an exciting opportunity for an experienced primary care Supervisor/Manager looking to take the next step in their career. Working closely with the Practice Manager and Partners, the successful candidate will play a key role in the operational and strategic management of the practice, while managing the Administration team, Clinical Admin team and QOF Administrators within the practice.

As Deputy Practice Manager, you will support the Practice Manager in the day-to-day operational leadership of the surgery and deputise in their absence. You will lead key areas of practice performance and service delivery, ensuring systems and processes remain efficient, patient-focused and compliant with NHS and regulatory requirements.

You will be responsible for overseeing the Clinical Administration Team, driving QOF achievement and supporting workforce development.

Main duties of the job

• Lead and manage the Administration Team and the Clinical Admin Team including recruitment, induction, training, appraisals and performance management.
• Take responsibility for the HR functions of the Practice.
• Take responsibility for the delivery, monitoring and optimisation of QOF performance.
• Work collaboratively with clinicians to identify and implement strategies to maximise achievement of quality indicators.
• Oversee clinical administration workflows to ensure safe, effective and timely processing of patient-related tasks.
• Provide leadership and operational oversight of patient access, triage and workflow systems.
• Monitor demand and appointment capacity, supporting service planning and improvement initiatives.
• Deputise for the Practice Manager when required.
• Manage Office Supervisor and oversee administrative rotas and appropriate staffing levels are maintained.
• Support the development, implementation and review of practice policies, procedures and protocols.
• Assist with CQC compliance, governance activities and quality improvement programmes.
• Handle patient enquiries, feedback and complaints in conjunction with the Practice Manager.
• Coordinate and support patient engagement activities, including the Patient Participation Group.
• Produce and analyse performance data and reports to support decision-making and contractual delivery.
• Support practice communications, publicity and health promotion activities.

About us

Houghton Close Surgery is a semi-rural, GMS dispensing practice in Mid Bedfordshire with approximately 11,700 patients. Housed in a large, modern, purpose-built surgery, we are a cohesive, hard-working and friendly team providing high-quality care to our patients and a supportive working environment for our staff.

We are a forward-thinking training practice, supporting both GP registrars and Cambridge medical students.

The practice consists of six partners, two salaried GPs, registrars, a Practice Manager, nursing, dispensary and administrative teams. We also benefit from a full complement of PCN staff including a clinical pharmacy team, Advanced Nurse Practitioner, GP Assistant and Physician Associate.

Our aim is to provide excellent clinical care that is available, accessible and efficient. We recognise the importance of teamwork in achieving this goal and are committed to supporting the wellbeing, development and job satisfaction of our staff.

Job summary

Humbleyard Practice's patient care team is made up of 15 friendly and dedicated patient care advisors, working across our Cringleford, Hethersett, and Mulbarton Surgeries. We are currently looking to recruit part- or full-time patient care advisors to join our team.

As a patient care advisor, you'll be at the heart of the practice, helping patients navigate their healthcare journey with confidence and ease. You'll be the first point of contact for patients, whether in person or over the phone, offering support, booking appointments, and signposting them to the right clinician or service at the right time.

Main duties of the job

No two days are the same. You'll be handling enquiries, updating records, and working closely with both clinical and administrative teams to keep everything running smoothly. If you're looking for a rewarding role where you can make a real difference in people's lives while being part of a supportive and friendly team, this could be the perfect fit for you!

About us

The Humbleyard Practice is a large, semi-rural, dispensing healthcare provider, offering exceptional care with compassion, professionalism, and integrity. Serving a fast-growing patient population of over 22,500 across three sites, we are dedicated to meeting the diverse needs of our patients and their families.

Our surgeries are located at:

• Cringleford Surgery, Cantley Lane, Cringleford, Norwich, NR4 6TA
• Hethersett Surgery, Great Melton Road, Hethersett, Norwich, NR9 3AB
• Mulbarton Surgery, The Common, Mulbarton, Norwich, NR14 8JG

As a research and GP training practice, we pride ourselves on continuous development and providing the best care possible to our patients. We are committed to fostering a culture of compassion, kindness, and professionalism within our team, and we actively support personal and professional growth.

Job summary

Little St Johns Surgery are looking for a Receptionist to join our busy team in Woodbridge. You will need to be flexible, highly motivated and friendly with an excellent eye for detail.

The post offers 22 hours per week as follows:

Monday 13:00 19:00

Tuesday 08:00 to 13:00

Thursday 13:00 to 19:00

Friday 08:00 to 13:00

*Plus occasional Saturday mornings and cover for holidays and sickness as required. Any employment offer will be subject to a full DBS check and references.

Main duties of the job

• Handle all telephone and general enquiries in a professional manner
• Make appointments for patients in accordance with practice protocols
• Ensure that messages and requests for visits are recorded and that the appropriate doctor or team members
• Ensure that any tasks requested by the clinical team are carried out
• Liaise with hospital and community staff
• Administrative duties

About us

Little St John's Surgery are a busy GP practice located in the heart of Woodbridge, Suffolk. We are a:

• A friendly and supportive team.
• Training and development opportunities.
• A rewarding role where you can make a real difference to patient care.

Job summary

Ongar Health Centre are looking to welcome an Administrator/Clinical Coder to their team for 22 hours per week, working on a Monday, Wednesday and Friday. Hours to be confirmed.

Main duties of the job

• Work methodically and accurately with the ability to self-motivate, organise and prioritise own workload
• Summarise and read code relevant information from patients clinical records into the practice computer system, working strictly in accordance with the practice notes summarising protocol. Process and manage all incoming correspondence including letters and electronic documents
• Sort the letters in preparation for scanning and workflow
• Differentiate between clinical documents that will need to be seen by a GP and those that can be scanned straight onto the patients record and sort into batches for scanning
• Pass all non-patient related letters to relevant department
• Ensure all incoming correspondence about patients from hospitals is scanned, coded and attached to the correct medical record
• Monitor incoming admin emails from patients, hospitals and other third party organisations
• Process requests for information i.e. SARs, insurance / solicitors letters and DVLA forms
• Deal with telephone enquiries from patients and insurance companies with discretion and confidentiality
• Liaise with various companies and health authorities regarding queries and financial matters
• Liaise with management regarding fees
• Contribute to keeping patient information up to date
• Adhere to strict guidelines for General Data Protection Regulations (GDPR)
• Process all other private work forms that require input from a GP
• Take payments from patients and third parties for all private work

About us

We are a large, busy training practice, serving a patient population of 12,000 and operating from purpose built premises.

We use Systmone clinical system and are rated Good with CQC.

Please note that should this vacancy attract sufficient interest it may be necessary to close the vacancy at an earlier date. We therefore suggest that you apply at an early stage to avoid disappointment.