Job description

Job responsibilities

As a Governance Manager you will be working as part of the Clinical & Quality team and your role is very important in providing assurance that our services are compliant, safe and delivering high quality care to our patients. You will lead and be responsible for clinical governance processes within PHL and as an experienced clinical leader ensuring your leadership style is always delivered in line with our values truly caring and team first approach.

You will work closely with the services leadership teams to ensure compliance with robust governance processes such as incident reporting, risk and complaints management that assures us of the responsiveness of our services. You will promote shared learning and quality initiatives, facilitate that these are embedded and sustained demonstrating a well led organisation. You will foster close working relationships to enable supporting a positive safety culture within the organisation, working collaboratively with our healthcare professionals and relevant external organisations to proactively manage governance, quality and safety. You will provide assistance, support and advice to our people, patients, and their families within our Governance framework in partnership with relevant operational and clinical managers.

Leadership and Management

To be a visible, accessible and approachable leader within the Clinical & Quality Team in order to support, motivate and inspire. Work collaboratively with operational and clinical teams and other directorates.

Provide support to clinical staff in tackling and resolving complex problems.

Ensure effective communication with all staff within PHL ensuring governance and patient safety culture is embedded within the organisation.

Line manage the Quality & Governance Facilitators

Clinical Governance, Compliance and Assurance

Ensure up to date knowledge is maintained for all areas of the clinical governance framework, including key legislative, regulatory and professional frameworks.

Assist the Director of Nursing and Quality in reviewing and monitoring the key strategic objectives and risk profile related to quality and safety, which are aligned to PHL priorities for quality improvement.

Ensure any safety alerts and national guidance is implemented in a timely and appropriate way, ie CQC standards, NHS England policies, CAS alerts and NICE guidelines.

Provide patient safety and governance reports for each service, relevant committees and forums, collating key quality indicators to support assurance mechanisms to demonstrate compliance with key standards and to escalate and action where improvements need to be made.

Working with the Patient Safety Specialist, service managers, clinical managers & leads, support with investigations into patient safety incidents and potential litigation claims, ensuring they are appropriately investigated and responded to in accordance with PHL policy, learning is cascaded and embedded.

Support delivery of local and national patient safety frameworks by ensuring that staff involved in incidents are supported, debriefed and offered individual feedback.

Support service managers, clinical managers and clinical leads when meeting with patients and their families and any external agencies affected by adverse incidents.

Actively support and promote a transparent learning culture just culture.

Provide feedback to staff, through various methods; newsletters, presentations and one to ones.

Working with the Service Managers and Senior Management Team ensure that the Risk Management Strategy is effectively conveyed to all staff and is translated into operational practice.

Support Senior Leadership Team and Services leaders to ensure the maintaining of the risk register accurately reflects risks and is up to date.

Provide leadership and expert advice regarding clinical risk management within PHL.

Develop appropriate action plans to minimise risks, including identifying resource implications, changes in clinical practice and administrative procedures required.

Support the Audit and Compliance team in ensuring that the programme of clinical audit reflects key areas of safety and quality identified from patient safety investigations, incident trends, NICE guidance and recommendations from compliance inspections.

Support the Patient Safety Specialist in the implementation and monitoring of key safety and quality initiatives such as Safety Thermometer, safety huddles etc.

Coordinate within PHL systems for receiving, monitoring and preparing responses for compliance with national guidance and policy received from for example: NHS England, the National Institute for Clinical Excellence, HSSIB and the CQC (not an exhaustive list).

Provide advice to clinicians and managers within PHL to ensure that compliance with key legislation and other regulations affecting healthcare are understood and embedded.

Support the complaints team and services leadership team to ensure that complaints are appropriately investigated, responded to and that learning is embedded using datix for recording and monitoring

Ensure that there is aggregate analysis undertaken of patient safety, effectiveness and patient experience data e.g. incidents, complaints, clinical audit, to ensure sharing of best practice and that issues are escalated for improvement appropriately.

Work closely with the Patient Experience team to ensure continuous improvement and learning from all forms of patient feedback including direct feedback, survey feedback and friends and family offering clinical oversight

• Research, write and embed all Clinical and Governance policies and procedures across the organisation
• Chair a delegated sub committee group
• Support the delivery of all governance meetings for each service

Ensure that the quality management system conforms to the requirements of ISO 9001

Ensure that the quality processes are delivering their intended outputs

Ensure reporting on the performance of the quality management system and on opportunities for improvement, in particular to the board

Ensure that the integrity of the quality management system is maintained when changes to the quality management system are planned and implemented.

Corporate Governance

To be fully aware of and committed to all policies, procedures and initiatives relating to Information Governance this will include, but is not limited to: data quality improvements, confidentiality and information security.

Person Specification

Experience

Essential

• Experience of working within clinical
• governance and compliance role in
• healthcare (ideally 3 years experience)
• An experienced (minimum 5 years)
• Nurse, Paramedic, Pharmacist or Allied
• Health Professional with current
• professional registration
• Experience of developing and
• implementing effective governance
• procedures and policies.
• Experience of coordinating risk
• management processes and risks
• reporting
• Experience and understanding of
• Information Governance (Data
• Protection)
• Demonstrated experience of
• developing and maintaining strong
• working relationships with senior
• managers.
• Proven track record of
• developing/implementing policies,
• procedures, and processes.
• Experience of successfully operating in
• a sensitive and confidential
• environment with diverse stakeholder
• input.
• Experience of drafting and presenting
• briefing papers for meetings,
• Significant experience of taking
• information from several sources in
• analysing and providing evidence to
• support governance, assurance and
• compliance and detailing robust recommendations to support
• improvement and development.
• Proven change management skills
• Knowledge and experience of serious
• incident investigations report writing
• and PSIRF
• Knowledge of dealing and responding
• to patient complaints

Desirable

• Educated to degree level or equivalent
• experience.
• Membership of Chartered Governance
• Institute (desirable)
• Evidence of leading and managing
• teams training to deliver work
• programmes and high performing
• teams
• Evidence of continuing professional
• development, with a particular focus on
• Clinical Governance, Compliance and
• Risk Management

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Partnering Health Ltd

Address

PHL Group Ltd

Onyx,

12 Little Park Farm Road

Fareham

Hampshire

PO15 5TD

United Kingdom

Employer's website

https://www.phlgroup.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

As a Healthcare Professional, you will be joining our team of clinicians who provide custody cover 24 hours a day, 365 days a year, to assess and address the health needs of detained people, as well as conduct forensic medical examinations gathering evidence for use in the criminal justice system. The role will involve conducting clinical assessments, medicines management, identifying and implementing appropriate interventions, collecting forensic samples, providing advice and guidance and maintaining detailed and accurate records to ensure the health, safety and welfare of detained people held in police custody.

The successful candidate will embody our core values in their day-to day work, prioritising a Team First approach by collaborating effectively and contributing to a positive, respectful environment, Truly Caring by showing commitment to the wellbeing of patients and colleagues, and driving Pioneering Innovation through a proactive focus on continuous improvement and adaptability

Key Responsibilities

• Provide a professional, responsive, and compassionate service to detained individuals in custody, supporting Custody Sergeants and Officers in assessing healthcare needs and ensuring an effective care pathway throughout detention.
• Carry out forensic sampling as required.
• Assess and determine an individuals fitness for detention, release, interview, and their capacity to understand processes and charges.
• Evaluate alcohol and drug intoxication and withdrawal, and obtain blood samples in accordance with the Road Traffic Act.
• Offer guidance and support to Custody Officers in identifying healthcare needs and prioritising care, seeking advice from the Lead Nurse or Consultant FME when necessary.
• Deliver forensic practitioner services in line with the Police and Criminal Evidence Act 1984 Codes of Practice and local protocols.
• Adhere to NMC/HCPC codes of conduct, maintain professional development through training and experience, and promote the role of nurses within the custody setting.
• Maintain accurate, complete, and contemporaneous records, including injury documentation, ensuring all activities are properly logged using relevant systems. Forensic Healthcare Professional v1.1 March 2026 Truly Care Team First Pioneering Innovation
• Stay up to date with current internal and external procedures and regulations.
• Collaborate with team members to consistently deliver a high quality service.
• Build and maintain positive working relationships with Consultant FMEs, doctors, custody staff, police officers, healthcare providers, drug referral workers, and partner organisations.
• Contribute to data collection for audits and continuous service improvement initiatives.
• Remain informed on current procedures and regulatory requirements.
• Act as a positive and committed team member, contributing to a supportive environment in what can be a challenging setting.
• Work collaboratively, sharing information openly and supporting colleagues to achieve team objectives.
• Support the training and development of new staff members.
• Assist with student nurse placements.
• Travel to other locations when required.
• Provide court statements in a timely manner.
• Promote a forward-thinking, solution-focused approach and share innovative ideas.
• Participate in clinical governance, supervision sessions, and team meetings to support learning and the sharing of best practice.

Experience & Knowledge Essential

Desirable

• Registered Nurse or Paramedic with minimum of 3 years service.
• Have been continuously resident in the UK for at least 3 years.
• A full UK driving license.
• Competent in oral and written English.
• Full membership of the NMC/HCPC
• Be accountable for decisions made based upon a strict interpretation of rules, regulations and procedures.

Person Specification

Qualifications

Essential

• Registered Nurse or paramedic with minimum of 3 years service.
• Full membership of the NMC or HCPC

Experience

Essential

• Competent in oral and written English.
• Have been continuously resident in the UK for at least 3 years.
• Right to Work in the UK
• Ability to be cleared through the Police Vetting system: Level 2 NPPV clearance.
• A DBS check is required for this post. PHL will undertake an initial check at the appropriate level on appointment.
• Must have a full UK driving license with access to your own vehicle for business use

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Partnering Health Ltd

Address

North Yorkshire Police

Fulford Road

York

YO10 4BY

United Kingdom

Employer's website

https://www.phlgroup.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job Description Job Title Forensic Healthcare Professional Reports to Contracts Manager Purpose.

As a Healthcare Professional, you will be joining our team of clinicians who provide custody cover 24 hours a day, 365 days a year, to assess and address the health needs of detained people, as well as conduct forensic medical examinations gathering evidence for use in the criminal justice system. The role will involve conducting clinical assessments, medicines management, identifying and implementing appropriate interventions, collecting forensic samples, providing advice and guidance and maintaining detailed and accurate records to ensure the health, safety and welfare of detained people held in police custody.

The successful candidate will embody our core values in their day-to day work, prioritising a Team First approach by collaborating effectively and contributing to a positive, respectful environment, Truly Caring by showing commitment to the wellbeing of patients and colleagues, and driving Pioneering Innovation through a proactive focus on continuous improvement and adaptability

Key Responsibilities

• Provide a professional, responsive, and compassionate service to detained individuals in custody, supporting Custody Sergeants and Officers in assessing healthcare needs and ensuring an effective care pathway throughout detention.
• Carry out forensic sampling as required.
• Assess and determine an individuals fitness for detention, release, interview, and their capacity to understand processes and charges.
• Evaluate alcohol and drug intoxication and withdrawal, and obtain blood samples in accordance with the Road Traffic Act.
• Offer guidance and support to Custody Officers in identifying healthcare needs and prioritising care, seeking advice from the Lead Nurse or Consultant FME when necessary.
• Deliver forensic practitioner services in line with the Police and Criminal Evidence Act 1984 Codes of Practice and local protocols.
• Adhere to NMC/HCPC codes of conduct, maintain professional development through training and experience, and promote the role of nurses within the custody setting.
• Maintain accurate, complete, and contemporaneous records, including injury documentation, ensuring all activities are properly logged using relevant systems. Forensic Healthcare Professional v1.1 March 2026 Truly Care Team First Pioneering Innovation
• Stay up to date with current internal and external procedures and regulations.
• Collaborate with team members to consistently deliver a high quality service.
• Build and maintain positive working relationships with Consultant FMEs, doctors, custody staff, police officers, healthcare providers, drug referral workers, and partner organisations.
• Contribute to data collection for audits and continuous service improvement initiatives.
• Remain informed on current procedures and regulatory requirements.
• Act as a positive and committed team member, contributing to a supportive environment in what can be a challenging setting.
• Work collaboratively, sharing information openly and supporting colleagues to achieve team objectives.
• Support the training and development of new staff members.
• Assist with student nurse placements.
• Travel to other locations when required.
• Provide court statements in a timely manner.
• Promote a forward-thinking, solution-focused approach and share innovative ideas.
• Participate in clinical governance, supervision sessions, and team meetings to support learning and the sharing of best practice.

Experience & Knowledge Essential

Desirable

• Registered Nurse or Paramedic with minimum of 3 years service.
• Have been continuously resident in the UK for at least 3 years.
• A full UK driving license.
• Competent in oral and written English.
• Full membership of the NMC/HCPC
• Be accountable for decisions made based upon a strict interpretation of rules, regulations and procedures.

Person Specification

Qualifications

Essential

• Registered Nurse or paramedic with minimum of 3 years service.
• Full membership of the NMC or HCPC

Experience

Essential

• Competent in oral and written English.
• Have been continuously resident in the UK for at least 3 years.
• Right to Work in the UK
• Ability to be cleared through the Police Vetting system: Level 2 NPPV clearance.
• A DBS check is required for this post. PHL will undertake an initial check at the appropriate level on appointment.
• Must have a full UK driving license with access to your own vehicle for business use

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Partnering Health Ltd

Address

Investigative Hub

Durham Gate

Spennymoor

DL16 6FS

United Kingdom

Employer's website

https://www.phlgroup.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

As a Healthcare Professional, you will be joining our team of clinicians who provide custody cover 24 hours a day, 365 days a year, to assess and address the health needs of detained people, as well as conduct forensic medical examinations gathering evidence for use in the criminal justice system. The role will involve conducting clinical assessments, medicines management, identifying and implementing appropriate interventions, collecting forensic samples, providing advice and guidance and maintaining detailed and accurate records to ensure the health, safety and welfare of detained people held in police custody.

The successful candidate will embody our core values in their day-to day work, prioritising a Team First approach by collaborating effectively and contributing to a positive, respectful environment, Truly Caring by showing commitment to the wellbeing of patients and colleagues, and driving Pioneering Innovation through a proactive focus on continuous improvement and adaptability

Key Responsibilities

• Provide a professional, responsive, and compassionate service to detained individuals in custody, supporting Custody Sergeants and Officers in assessing healthcare needs and ensuring an effective care pathway throughout detention.
• Carry out forensic sampling as required.
• Assess and determine an individuals fitness for detention, release, interview, and their capacity to understand processes and charges.
• Evaluate alcohol and drug intoxication and withdrawal, and obtain blood samples in accordance with the Road Traffic Act.
• Offer guidance and support to Custody Officers in identifying healthcare needs and prioritising care, seeking advice from the Lead Nurse or Consultant FME when necessary.
• Deliver forensic practitioner services in line with the Police and Criminal Evidence Act 1984 Codes of Practice and local protocols.
• Adhere to NMC/HCPC codes of conduct, maintain professional development through training and experience, and promote the role of nurses within the custody setting.
• Maintain accurate, complete, and contemporaneous records, including injury documentation, ensuring all activities are properly logged using relevant systems. Forensic Healthcare Professional v1.1 March 2026 Truly Care Team First Pioneering Innovation
• Stay up to date with current internal and external procedures and regulations.
• Collaborate with team members to consistently deliver a high quality service.
• Build and maintain positive working relationships with Consultant FMEs, doctors, custody staff, police officers, healthcare providers, drug referral workers, and partner organisations.
• Contribute to data collection for audits and continuous service improvement initiatives.
• Remain informed on current procedures and regulatory requirements.
• Act as a positive and committed team member, contributing to a supportive environment in what can be a challenging setting.
• Work collaboratively, sharing information openly and supporting colleagues to achieve team objectives.
• Support the training and development of new staff members.
• Assist with student nurse placements.
• Travel to other locations when required.
• Provide court statements in a timely manner.
• Promote a forward-thinking, solution-focused approach and share innovative ideas.
• Participate in clinical governance, supervision sessions, and team meetings to support learning and the sharing of best practice.

Experience & Knowledge Essential

Desirable

• Registered Nurse or Paramedic with minimum of 3 years service.
• Have been continuously resident in the UK for at least 3 years.
• A full UK driving license.
• Competent in oral and written English.
• Full membership of the NMC/HCPC
• Be accountable for decisions made based upon a strict interpretation of rules, regulations and procedures.

Person Specification

Qualifications

Essential

• Registered Nurse or paramedic with minimum of 3 years service.
• Full membership of the NMC or HCPC

Experience

Essential

• Competent in oral and written English.
• Have been continuously resident in the UK for at least 3 years.
• Right to Work in the UK
• Ability to be cleared through the Police Vetting system: Level 2 NPPV clearance.
• A DBS check is required for this post. PHL will undertake an initial check at the appropriate level on appointment.
• Must have a full UK driving license with access to your own vehicle for business use

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Partnering Health Ltd

Address

Cleveland Police Middlesbrough HQ

Bridge St W

Middlesbrough

TS2 1AB

United Kingdom

Employer's website

https://www.phlgroup.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

We are currently looking for clinical practitioners to join our friendly team at Lymington Urgent Treatment centre. This is an exciting opportunity to come and work in a busy, dynamic environment where the focus is on teamwork providing excellent and efficient care to our local community by offering an alternative health care choice and reducing pressures on local Emergency departments.

The Urgent Treatment Centre has approximately 20,000 attendances a year, both adults and children and we are proud of the service that we provide to our local community.

The successful applicant should have some experience working as an autonomous practitioner either in the Emergency Department or an urgent care setting, but other applicants may be considered on experience. Suggested previous roles could be Nurse Practitioner, Emergency Care Practitioner , Specialist Paramedic. The role will be ideal for gaining experience, knowledge and in assessing and treating patients with a wide variety of minor injuries and minor illnesses.

Partnering Health Group (PHL) are an established and expanding healthcare organisation responsible for providing a variety of urgent and primary health care services across Hampshire and are delighted to be providing the UTC in Lymington Hospital. The New Forest is a beautiful setting in which to provide high quality, safe services which improve the health, wellbeing and independence of the people we care for. We deliver these services to our community so you will feel a real sense of achievement and that your work makes a difference to local peoples lives.

Essential Criteria

• Registered with NMC or HCPC
• Experience working in primary care and/or urgent care setting
• Minimum 3 years post qualification experience
• Minor injury and illness qualification (ideally at level 7)
• At or working towards Masters qualification/or equivalent experience demonstrating advanced clinical practice
• You must be competent at taking a clinical history excluding red flags and undertake a physical examination of the patient for patients presenting with undifferentiated conditions
• You will be expected to ensure that mandatory education is kept updated as required by the policies of the organisation
• You will be expected to maintain a clinical portfolio that evidences advanced heath assessment skills and competencies.
• Excellent communication and interpersonal skills written, verbal (Particularly listening skills)
• Clear understanding of professional responsibility and accountability.
• Good organisational skills and ability to manage and prioritise own workload
• Good clinical skills in assessment, diagnosis and management of acute Primary care presentations of minor illness and injury
• Be able to clear an enhanced DBS check/ Must be authorised to work in the UK

Desirable

• A&E experience
• Interpretation of lab results training
• IRMER trained
• Teaching and/or Mentorship qualification
• Experience of working in a multi-disciplinary team
• Experience of Chronic Disease Management
• Familiar with Internet Healthcare resources

Person Specification

Qualifications

Essential

• Registered with NMC or HCPC
• Experience working in primary care and/or urgent care setting
• Minimum 3 years post qualification experience
• Minor injury and illness qualification (ideally at level 7)
• At or working towards Masters qualification/or equivalent experience demonstrating advanced clinical practice
• You must be competent at taking a clinical history excluding red flags and undertake a physical examination of the patient for patients presenting with undifferentiated conditions

Desirable

• A&E experience
• Interpretation of lab results training
• IRMER trained
• Teaching and/or Mentorship qualification

Experience

Essential

• You will be expected to ensure that mandatory education is kept updated as required by the policies of the organisation
• You will be expected to maintain a clinical portfolio that evidences advanced heath assessment skills and competencies.
• Excellent communication and interpersonal skills written, verbal (Particularly listening skills)
• Clear understanding of professional responsibility and accountability.
• Good organisational skills and ability to manage and prioritise own workload
• Good clinical skills in assessment, diagnosis and management of acute Primary care presentations of minor illness and injury
• Be able to clear an enhanced DBS check/ Must be authorised to work in the UK

Desirable

• Experience of working in a multi-disciplinary team
• Experience of Chronic Disease Management
• Familiar with Internet Healthcare resources

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Partnering Health Ltd

Address

Lymington Urgent Treatment Centre

Wellworthy Road

Lymington

SO41 8QD

United Kingdom

Employer's website

https://www.phlgroup.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

As Podiatrist (Senior) Offender Health, you will be required to undertake assessment and treatment of patients within HMP settings. This includes but is not limited to; determining a clinical diagnosis, agreeing with the patient the podiatric treatment plan, and maintaining records as an autonomous practitioner.

This contract is for 6.46Hrs per week

Your Day to Day

Key Responsibilities:

• To manage own clinical caseload including the management of any waiting lists in partnership with the HMP site
• To maintain professional standards
• To comply with all PPH standards, policies and procedures

Clinical:

• To be professionally and legally responsible and accountable for all aspects of your own work including the management of patients in your care. To ensure a high standard of clinical care for the patients under your management.
• To accept clinical responsibility for a designated caseload of patients, to organise this effectively and efficiently with regard to clinical priorities and use of time.
• To assess capacity, gain valid informed consent and have the ability to work within a legal framework with patients who lack capacity to consent to treatment
• To undertake the comprehensive assessment of patients, including those with a complex presentation, using investigative and analytical skills, and to formulate individualised management and treatment plans.
• To deliver a wide range of podiatric treatments including nail surgery, MSK/biomechanics, wound care, diabetes care and routine care based on the patients needs and agreed management plan.
• To provide advice and instruction to patients to facilitate and encourage appropriate self-care as appropriate
• To communicate effectively with patients and carers to ensure understanding of the condition.
• To provide specialist advice, teaching and training to other members of the MDT as required.

Professional:

• To maintain own clinical professional development (CPD) by keeping up to date with any new trends and developments, incorporating them as necessary into your work.
• To be an active member of the CPD training programme by the attendance and delivering presentations and training sessions and by attending external courses and practising reflective practice. Exclusion from the CPD programme will be determined in discussion with the Clinical Services Manager.
• To communicate effectively and work collaboratively with all colleagues to ensure delivery of a coordinated service.
• To participate in the staff appraisal scheme and Personal Development Plan (PDP).
• To undertake the measurement and evaluation of your work and current practices through the use of Evidence Based Practice projects, audit and / outcome measures.
• To demonstrate a sound understanding of Clinical Governance and Risk Management and apply to work situation.
• To represent PHL Group externally (locally, regionally and nationally) regarding the podiatry service provided to patients.
• To promote understanding of the aims of PHL Group to relatives and carers as appropriate.
• To undertake any other duties that might be considered appropriate by the Senior Operations Manager.

Organisational:

• To be responsible for your area of work, as agreed with the Senior Operations Manager and to plan and organise efficiently and effectively with regard to patients management and use of time.
• To decide priorities for patient management and ensure that these remain in accordance with best clinical practice.
• To be responsible for equipment used in carrying out podiatric duties, and to adhere to company policy, including competence to use equipment.
• To maintain accurate, comprehensive and up-to-date documentation, in line with legal and company requirements, and communicate assessment and treatment results to the appropriate bodies in the form of reports and letters.
• To be actively involved in the monthly collection of appropriate data and statistics including audits, and outcome measures
• To be aware of Health and Safety aspects of your work and implement any policies which may be required to improve the safety of your work area, including your prompt recording and reporting of accidents to senior staff, and ensuring that equipment use is safe.
• To comply with company policies and procedures and to be involved in the reviewing and updating as appropriate and to follow the general professional guidelines and standards from the Royal College of Podiatry, the Health and Care Professions Council and Department of Health.

Person Specification

Experience

Essential

• Work experience within the NHS Experience of lone working 3 years minimum post graduate experience

Experience

Essential

• Work experience within the NHS Experience of lone working 3 years minimum post graduate experience

Qualifications

Essential

• HCPC and SOCAP registered Evidence of relevant experience within podiatry Experience with more advanced podiatry such as nail surgery and biomechanics

Desirable

• Post graduate qualifications HMP clearance level relevant to post Experience of working with HMP or HMP related environment Management of junior members of staff

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Partnering Health Ltd

Address

H M Prison

North Lane

Haverigg

Millom

Cumbria

LA18 4NA

United Kingdom

Employer's website

https://www.phlgroup.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job Description

The SARC Clinical Lead will provide clinical leadership and governance across Sexual Offence Examiner services, ensuring the delivery of safe, high-quality and nationally compliant forensic care.

Acting as Medical Lead Doctor, the post holder will support service development, clinical oversight and governance activity in collaboration with the Clinical Service Manager, contributing to continuous improvement and the professional development of Sexual Offence Examiners and Crisis Support Workers.

The post holder will support the provision of clinical leadership to the SARC team and provide leadership and mentorship to Sexual Offence Examiners and Doctors. This includes delivering induction, training and supervision for trainee Sexual Offence Examiners, including shadowing, competency assessment, case reviews and final sign-off. The post holder will support Sexual Offence Examiners in preparation for Faculty of Forensic and Legal Medicine examinations and practice profile sign-off and will deliver regular peer review sessions.

The role includes peer review of statements written by Sexual Offence Examiners within contractual obligations and provision of telephone support and clinical advice to Sexual Offence Examiners. The post holder will investigate clinical incidents and complaints, undertake clinical audits and contribute to the review and development of clinical policies and procedures.

The post holder will contribute to the development of SARC clinical services, innovation and research and undertake liaison and partnership working with key stakeholders. They will work collaboratively with paediatric services to develop paediatric referral pathways and service provision and participate in case strategy meetings.

The role includes carrying out forensic examinations for adult and paediatric victims of rape and sexual assault in accordance with relevant professional guidelines, organisational policy and national guidance. The post holder will participate in rota cover for forensic examinations and complete all required documentation in line with local guidelines, ensuring secure storage of records.

The post holder will complete written police witness statements within contractual obligations, complete child protection reports and safeguarding referrals as required and attend court as a professional witness when requested.

Working collaboratively with Crisis Workers and Police Officers, the post holder will support the delivery of services tailored to client needs and ensure all clients are treated with courtesy, consideration, care and respect.

The post holder will attend local and national Clinical Governance meetings, commissioner meetings and Employee Development Reviews as required. They will participate in multi-agency partnership working and support the establishment of effective referral pathways.

The post holder will adhere to organisational policies and procedures and maintain confidentiality in compliance with data protection and Caldicott requirements. They will participate fully in health and safety and infection prevention and control requirements and support the promotion of inclusion, equality and diversity in accordance with organisational policy.

The post holder will carry out any reasonable request from the Line Manager. This job description outlines the key duties and responsibilities of the role and may be reviewed as service requirements develop.

Person Specification

Skills & Abilities

Essential

• - Effective communication skills.
• - Excellent documentation skills.
• - Professional and non-judgemental approach.
• - Leadership skills.
• - Ability to deliver training.
• - Flexible approach to work and workload.
• - Ability to support and work collaboratively with others.
• - Ability to deliver high standards of customer service.
• - Discretion, confidentiality and integrity.
• - Strong written and verbal communication skills.

Desirable

• - Educational supervision skills.
• - Appraisal skills.

Experience

Essential

• - Minimum five years' experience as a Sexual Offence Examiner.
• - Experience in forensic examination and medical aftercare of complainants of sexual assault.
• - Experience of clinical governance processes.
• - Leadership and management experience.
• - Teaching and presentation/training experience.
• - Excellent safeguarding knowledge and understanding.

Desirable

• - Paediatric Sexual Offence Medicine (SOM) experience.
• - Root cause analysis training.
• - Training and/or experience in the role of educational supervisor.

Qualifications

Essential

• - General Medical Council (GMC) registration with a licence to practise.
• - Hold or be working towards Membership of the Faculty of Forensic & Legal Medicine (MFFLM) or Licentiate of the Faculty of Forensic & Legal Medicine (LFFLM), Sexual Offence Medicine (Children) (SOMc), or Sexual Offence Medicine (Adults & Children) (SOM A&C).
• - Enhanced DBS disclosure.
• - Medical indemnity cover (minimum £10 million).
• - Level 3 safeguarding experience for adults and/or children.
• - Access to own transport and full driving licence.

Desirable

• - Membership of the Royal College of Paediatrics and Child Health (MRCPCH) or able to demonstrate significant paediatric experience outside the SARC.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Partnering Health Ltd

Address

SARC

The Shores

5 Madeira Road

BOURNEMOUTH

BH1 1QQ

United Kingdom

Employer's website

https://www.phlgroup.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Partnering Health Limited has a brand new, exciting opportunity for a General Practitioner to join the newly mobilised service based in Queen Elizabeth University Hospital. You will join us on a full time or part time, permanent basis and you will receive a highly competitive salary.

Contracts available : Part-time or Full-time (40 hrs p/w)

Positions available : 3+

Hours to be covered : 10am 10:30pm Mon to Sun

About the General Practitioner role:

As a member of the Multi-Disciplinary Team, the post holder will provide clinical assessment and diagnosis to patients requirements and make timely decisions regarding future management. They will also provide a highly specialist resource to other healthcare staff, patients and carers and have active involvement in Clinical Governance Effectiveness activities.

General Practitioner Skills & Experience:

Provide appropriate medical leadership

Provide appropriate care and services to patients in all age ranges and level of health care needs

Maintain clinical records either written or computer based in line with professional code and requirements utilising appropriate READ coding and other coding systems

Liaise with all relevant agencies and services to promote knowledge and awareness of the Service

Provide appropriate health education and advice to patients and carers to enable self-management and choice

Work collaboratively with the Clinical Lead and the entire team to ensure that effective clinical governance is incorporated in the day-to-day practice in the Medical Service

Develop and maintain high levels of communication with patients and carers ensuring effective care delivery

General Practitioner (GP) Skills & Experience:

• An experienced doctor with GP accreditation
• Current registration with GMC and NHS performers list (with no conditions preventing working or restrictions on practice)
• Experience if working in urgent care environment such as A&E, Walk in centres
• Record of on-going CPD and learning
• MRCGP examination or equivalent experience
• Sound knowledge of clinical governance

Evidence of ability to maintain and monitor high standards of care

Evidence of ability to direct and co-ordinate programmes of care working autonomously and collaboratively

Person Specification

Experience

Essential

• Sound knowledge of clinical governance
• Evidence of ability to maintain and monitor high standards of care
• Evidence of ability to direct and co-ordinate programmes of care working autonomously and collaboratively
• Experience of working in urgent care environment such as A&E, Walk in centres

Qualifications

Essential

• An experienced doctor with GP accreditation
• Current registration with GMC and NHS performers list (with no conditions preventing working or restrictions on practice)
• Record of on-going CPD and learning
• MRCGP examination or equivalent experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Partnering Health Ltd

Address

Queen Elizabeth University Hospital - Birmingham

Mindelsohn Way

Birmingham

B15 2GW

United Kingdom

Employer's website

https://www.phlgroup.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Leadership

Implement the strategic vision and business plans for urgent care and GP OOH services in line with organisational objectives and national urgent care policy.

Represent the organisation in local Integrated Care System (ICS), Urgent and Emergency Care Network, and system resilience meetings.

Lead service redesign and transformation initiatives to improve patient access, flow, and outcomes.

Identify opportunities for service development, income generation, and new contract opportunities.

Operational Management

Oversee the day-to-day operational delivery of urgent care and OOH services, including rostering, capacity planning, and demand management across multiple contracts.

Oversee workforce planning to ensure safe staffing levels of clinical and non-clinical staff across commissioned delivery times.

Manage service budgets, ensuring cost-effective use of resources and delivery within financial targets.

Monitor and report on key performance indicators (KPIs), national quality requirements (NQRs), and contractual key performance targets to commissioners and the Board.

Lead on business continuity and surge/escalation planning for periods of high demand (e.g. winter pressures, pandemics).

Clinical Governance and Quality

Ensure robust clinical governance frameworks are embedded across all services, including incident reporting, complaints management, and safeguarding processes.

Work with the Medical and Clinical Leads to ensure clinical staff are appropriately trained, supervised, and fit to practice.

Oversee clinical audit processes, quality improvement projects, and patient safety initiatives.

Ensure compliance with CQC standards and support inspection readiness and follow-up action planning.

Oversee incidents/complaints investigated under the Patient Safety Incident Response Framework (PSIRF) ensuring learning is embedded across the service.

Workforce Leadership

Provide visible, supportive leadership to multidisciplinary teams, fostering a culture of engagement, accountability, and continuous improvement.

Lead on recruitment, retention, and workforce development strategies to address rota gaps and staffing sustainability challenges.

Manage performance, conduct, and capability issues in line with HR policies.

Champion staff wellbeing and support initiatives across high-pressure environments.

Stakeholder and Partnership Management

Build and maintain effective relationships with commissioners (ICBs), NHS 111, ambulance trusts, acute providers, primary care networks, and other system partners.

Support Business Delivery Managers in contract review meetings and respond to commissioner queries as necessary.

Person Specification

Experience

Essential

• Educated to degree level or equivalent experience in a relevant healthcare management field.
• A minimum of 5 years' experience working in a regional or equivalent role within an NHS-commissioned service
• A minimum of 2 years working within an Urgent/Unscheduled Care or Out-of-Hours environment.
• Demonstrable experience of leading multidisciplinary teams across a 24/7 service.
• Strong understanding of NHS urgent and emergency care policy, GP OOH contractual requirements, and CQC regulatory standards.
• Prior experience as a CQC Registered Manager within a comparable service.
• Proven track record of managing budgets, workforce planning, and rota management in a high-volume, high-pressure environment.
• Experience of clinical governance, risk management, and quality improvement methodologies.

Desirable

• Educated to degree level or equivalent experience in a relevant healthcare management field.
• A minimum of 5 years' experience working in a regional or equivalent role within an NHS-commissioned service
• A minimum of 2 years working within an Urgent/Unscheduled Care or Out-of-Hours environment.
• Demonstrable experience of leading multidisciplinary teams across a 24/7 service.
• Strong understanding of NHS urgent and emergency care policy, GP OOH contractual requirements, and CQC regulatory standards.
• Prior experience as a CQC Registered Manager within a comparable service.
• Proven track record of managing budgets, workforce planning, and rota management in a high-volume, high-pressure environment.
• Experience of clinical governance, risk management, and quality improvement methodologies.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Partnering Health Ltd

Address

Ailsa House, 3 Turnberry House,

Parkway, Solent Business Park,

Whiteley

PO15 7FJ

United Kingdom

Employer's website

https://www.phlgroup.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

We are looking for an enthusiastic, motivated, and competent Clinical Manager (CM) to become part of our team at the Sunderland Royal urgent treatment centre (UTC). This is a fantastic opportunity for an experienced clinician to lead the clinical team and continue to deliver a consistent high standard of patient care within the department.

The successful applicant should be a registered nurse or paramedic with an excellent level of experience and knowledge of minor illness or injury presentations, from either an urgent care or emergency department background. The applicant should be an independent prescriber and have a good skill set that can contribute to the clinical expertise in the department. The role will involve working closely with the UTC leadership team to progress the department in developing new clinical pathways, agreed projects, and management tasks.

As the UTC continues to recruit roles for paramedics and nurses, the CM will also be responsible for leading in the training and mentoring of newer staff. The role will involve working clinical hours in the treatment room to not only support the team, but lead by example. There is an expectation this will also involve working some weekends and supporting the team during busy periods while on management shifts. The successful applicant should have a high degree of ability to work well as part of team, but also autonomously without regular supervision.

Partnering Health Group (PHL) are an established and expanding healthcare organisation responsible for providing a variety of urgent and primary health care services across the UK and are delighted to be providing the UTC in Sunderland. We provide high quality, safe services which improve the health, wellbeing, and independence of the people we care for. We deliver these services to our community so you will feel a real sense of achievement and that your work makes a difference to local peoples lives.

Role requirements

• Experienced nurse or paramedic with current professional registration and no restrictions to practice.

• Minimum post graduate certificate (PGc) level 7 in Advanced Clinical Practice and working towards post graduate diploma or MSc.
• At least six years of working full time post registration, ideally within a senior role
• At least 2 years working within a UTC or emergency department (ED) as an autonomous practitioner
• Independent prescribing qualification with at least 2 years post qualification
• Significant minor injury and illness experience

Desirable

• Leadership or management qualification
• Advanced life support (ALS) qualification
• Primary care experience

Person Specification

Experience

Essential

• Experience of working in a multi-disciplinary team
• Excellent communication and interpersonal skills written, verbal (particularly listening skills) and approachable
• Clear understanding of professional responsibility and accountability.
• Good organisational skills and ability to manage and prioritise own workload
• Be able to clear an enhanced DBS check/Must be authorised to work in the UK
• Must be authorised to work in the EEC

Qualifications

Essential

• Experienced nurse or paramedic with current professional registration and no restrictions to practice.
• Minimum post graduate certificate (PGc) level 7 in Advanced Clinical Practice and working towards post graduate diploma or MSc.
• At least six years of working full time post registration, ideally within a senior role
• At least 2 years working within a UTC or emergency department (ED) as an autonomous practitioner
• Independent prescribing qualification with at least 2 years post qualification
• Significant minor injury and illness experience
• Red dot/IRMER qualification and competence with x-ray interpretation.
• Mentoring qualification
• A demonstrable and good standard of continued professional development (CPD)

Desirable

• Leadership or management qualification
• Advanced life support (ALS) qualification
• Primary care experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Partnering Health Ltd

Address

Sunderland Royal UTC

Kayll Road

Sunderland

SR4 7TP

United Kingdom

Employer's website

https://www.phlgroup.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

PHL Group are commissioned by Staffordshire & Stoke-on-Trent Integrated Care Board to provide out-of-hours (OOH) clinical services across the county of Staffordshire. Our service offering includes telephone triage, home visiting and patients visiting one of our seven primary care centres. These services are delivered between 18:30 08:00 Monday to Friday and from 08:00 08:00 across weekends and bank holidays. Service operating times are variable based on patient demand and access to premises.

The post holder will support the three commissioned services, ensuring they are safe, efficient and patient-focused. They will work closely with the Medical Lead, Clinical Lead and Business Delivery Manager and ensure patients receive optimal care in the correct setting within the healthcare system.

The service is staffed by a team of GPs, Advanced Nurse/Clinical Practitioners, Nurses, Paramedics and a non-clinical workforce.

The successful candidate will embody our core values in their day-to-day work, prioritising a Team First approach by collaborating effectively and contributing to a positive, respectful environment; Truly Caring by showing commitment to the wellbeing of patients and colleagues; and driving Pioneering Innovation through a proactive focus on continuous improvement and adaptability.

Clinical Duties

The GP will work with a multi-disciplinary team to ensure appropriate care is delivered in the right place, at the right time. The post holder will be expected to:

Maintain the highest clinical standards for all patients accessing the service.

Elucidate the primary reason for the patients referral or attendance within the OOH service.

Assess and treat patients presenting with clinical needs which can be met by primary care.

Provide emergency care while waiting for emergency transfer of patient when appropriate

Provide advice and support to colleagues and the multi-disciplinary team.

Manage the flow of patients by balancing the clinical need of the patient with the capacity of the provider to deliver the necessary response.

Support both injury and illness pathways.

Maintain contemporaneous medical records for all patients consulted with.

Communication and Working Relationships

GP Team including Clinical Team of Nurses and Paramedics, Operational Manager and non-clinical team members

GPs within Primary Care

Secondary Care

Wider healthcare services

The post holder will be expected to contribute to and support the development of the service. It is expected that the post holder will:

Respond promptly to any requests for statements or reflections on clinical practice to support the investigation of complaints or coroner's requests

Communicate with the Governance Lead and support the delivery of a high-quality service and raise any governance issues that may arise.

Be responsible for the teaching and development of doctors, nurses, and professionals from other disciplines such as Emergency Care Practitioners, GP registrars in Primary Care Skills. This may involve practitioners sitting in and seeing patients where appropriate.

Work with the Medical Lead to ensure training, significant events, complaints, audits, surveys, and other professional service development activities are achieved to ensure the smooth running of the service.

Maintain continued education through attendance at courses and/or study days as necessary to ensure professional development requirements for on-going professional registration and licensing are met.

Participate in, encourage, and support professional development within the service.

Ensure that high clinical standards are maintained throughout the service.

Participate in annual appraisal and complete an annual personal development plan.

Comply with standard operational procedures and departmental and organisational policy.

Undertake necessary mandatory training.

Strategic Development, Planning and Organising

Actively participate in both departmental and organisational matters concerning clinical governance, care pathways, team meetings and audit.

Attend meetings as appropriate to meet the needs of the service and its development.

Person Specification

Experience

Essential

• Good leadership skills with the ability to influence and negotiate
• Excellent written, verbal, and interpersonal communication skills, particularly listening skills
• Good organisational skills with the ability to manage and prioritise workload effectively
• Good clinical skills in the assessment, diagnosis, and management of acute primary care presentations
• Clear understanding of professional responsibility and accountability

Qualifications

Essential

• An experienced doctor with GP accreditation
• Current registration with GMC and NHS performers list with no conditions preventing working or restrictions on practice
• A minimum of 3 years experience post CCT and experience if working in an urgent care environment such as A&E, Walk-in Centre or an Out-of-Hours service.
• Experience working with end-of-life/palliative care patients.
• Record of ongoing CPD and learning
• MRCGP examination or equivalent experience
• Sound knowledge of clinical governance

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Partnering Health Ltd

Address

Sir Robert peel Hospital

Mile Oak

Tamsworth

Staffordshire

B783NG

United Kingdom

Employer's website

https://www.phlgroup.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

The Advanced Nurse Practitioner will be responsible for the assessment of health and clinical needs of the patient. To undertake consultations with patients as an autonomous practitioner using advanced clinical practice skills, own clinical judgement to diagnose, treat, refer or discharge patients

Key Responsibilities:

Service delivery

Undertake consultations with patients taking a comprehensive patient history, carry out physical examination use their expert knowledge and clinical judgement to identify the potential diagnosis

Exercise a higher degree of personal and professional autonomy using advances clinical practice skills to include clinical interventions

Refer patients for investigations when necessary/appropriate

Make a final diagnosis, decide on and carry out treatment, including the prescribing of medicine or referring to primary or secondary care specialist services within local agreed pathways and protocols as appropriate

Ensure that all treatments and care provided are based on best practice/evidence based care

Use their extensive to plan and provide skilled competent care to meet the patients health and social care needs, involving other members of the healthcare team as appropriate

Work with multi-disciplinary and multi-agency teams in order to ensure patient needs are met

Asses and evaluate, with the patient, the effectiveness of the treatment and care provided and make changes as needed

Use independent/supplementary prescribing skills for benefits of patient care

Work independently and as part of a team

Provide support/leadership/training/education

Assist in clinical audit and setting and monitoring of service and unscheduled care

Identify and take appropriate actions to address risk to the patient, this will include:

Identification of emergency care needs requiring despatch of a 999 ambulance

Safeguarding children and protection of vulnerable adult issues which require referral on to other agencies in line with local policies

Work independently and at the same time contribute to the work of the whole team to ensure the delivery of a consistently high level of service, this will include;

Taking responsibility and being accountable for managing own workload, risk assessment and management, acting within professional codes and appropriately to the Clinical Lead for advice and support

Undertaking other duties when required, such as audits or administrative tasks

Identifying issues which may negatively impact upon service delivery and reporting these on to the Clinical Lead, Operational Team Leader/Shift Manager in a timely fashion

Acting as a clinical resource for non-clinical staff who may require advice and support

Maintain contemporaneous records of the consultation and action using the computer software and where necessary written records, in line with NMC guidance and local policies, guidelines and procedures

Remain focused on the delivery of an excellent service within an unpredictable, diverse and challenging workload

Communication

Work effectively as a team member, supporting and communicating with other professional colleagues and clinicians

Use critical thinking and effective communication skills to holistically assess patients needs and determine relevant culture, social, economic factors in a respectful and non-judgemental manner

Provide a professional, courteous and efficient service consistent with organisational standards for patients seeking assistance from the service, maintaining a professional and reassuring manner at all times

Utilise advanced listening, probing and facilitative skills across a diverse range of cases, some of which may be highly challenging due to emotive circumstances, communication difficulties and patient anxiety

Utilise complex communication skills to negotiate and provide support to patients who may be non-compliant with the recommended outcomes

Utilise interpreter services, communication aids and other resources, to address barriers to communication and understanding

Effectively use a range of communication methods (e.g. telephone, email, fax, letter and report writing) to facilitate communication at all levels within and external to the organisation

Education, Training and Development

Actively participate in the individual annual review process

Actively participate in individual and service performance reviews

In conjunction with line manager take responsibility for identifying and addressing personal/professional development needs in line with service requirements and to meet the requirements of professional registration and revalidation

Actively participate in clinical supervision to facilitate personal and professional development

Contribute to the development of a learning environment in which organisational and professional development can flourish

Contribute to the training of other staff where required

Support new staff in their development and participate in supervision, teaching and mentorship to help new staff develop and achieve competency to perform their role

Attend statutory, mandatory and any other relevant training courses/updates (e.g. IT and computer skills including specific decision support / clinical tool kits, Governance and Health and Safety)

Share and utilise professional knowledge, skills and expertise with colleagues to enhance the service delivered to patients

Information Management and Technology

Keep contemporaneous and accurate records during the patient consultation within the relevant software programme and maintain paper records as appropriate

Maintain confidentiality in relation to all information governance requirements, ensuring that data is only disclosed in compliance with such

Develop and maintain knowledge and competence in computer skills in order to access software applications, databases, documents, email and approved intranet / internet resources

Develop and maintain knowledge and competence is using telephony

Governance, Quality and Service Development

Contribute to the achievement of service standards and performance requirements by participating in regular quality monitoring and individual performance reviews

Attend and contribute to meetings, workshops, and other groups in order to support the on-going development of the service

Participate in audit, customer satisfaction programmes, research and other quality improvement activities

Participate in the investigation of incidents, complaints and other issues as required

Adhere to organisation policies, procedures and guidelines

Adhere to professional codes of conduct and guidelines

The post holder must, at all times, act honestly and open and comply with relevant corporate governance requirements, employment legislation, standards of business conduct, codes of openness and accountability

Other

At all times to act in a professional manner and to also act as a role subordinates and peers

Work flexibly to support the needs of the service

Undertake any other duties, role and responsibilities commensurate with the nature and grading of the post or as reasonably requested by the Clinical Lead.

Person Specification

Experience

Essential

• Minimum 5 year post registration experience
• 2 years experience of working as a practitioner in a primary care environment, Emergency Department, Urgent Care Centre, MAU/EAU or other first contact setting, evidence of excellent assessment skills
• Experience of having provided mentorship and/or coaching to other staff
• Experience of having participated in service improvement activates including audit and research

Qualifications

Essential

• Registered Nurse First Level Nurse or other healthcare professional qualification leading to registration
• Evidence of degree level study or equivalent
• Degree in advanced practice or equivalent (to include research an evidence to inform practice, clinical leadership, work-based learning, clinical history taking and examination skills, pathophysiology, investigations and immediate management, non-medical prescribing)
• Evidence of completion of study in minor illness
• Evidence of study in minor injury
• Evidence of completion of study in paediatric minor illness
• Evidence of study in paediatric minor injury
• Masters level study in advanced practice
• Independent/supplementary prescriber

Desirable

• Evidence of study to conduct paediatric clinical examination
• Teaching/training qualifications such as ENB998 or equivalent

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Partnering Health Ltd

Address

56 South Broadway Street

BURTON-ON-TRENT

Staffordshire

DE14 3NA

United Kingdom

Employer's website

https://www.phlgroup.co.uk/ (Opens in a new tab)