Job description

Job responsibilities

Job Summary:

The main responsibilities of the Clinical Workforce Manager are to proactively plan for full-service delivery of the full complement of primary care services to patients.

To maintain control and have a full oversight of the clinical rotas for all clinical staff, including wider PCN colleagues to ensure there is always a safe level of staffing to ensure the practice can deliver safe, high standard quality care for patients.

Working with the requirements of NHS Digital appointment mapping and recording of clinical work, ensure that the work of all staff is captured and recorded appropriately. Following practice protocol to ensure all sites have adequate clinical cover to provide a safe working environment for all staff and our patients.

To liaise with clinical staff and keep them informed of any changes to their rota.

The post holder must be able to prioritise their workload and be able to deal with any acute changes accurately and appropriately.

Key Responsibilities

1. Clinical Workforce Planning

• Lead the day-to-day planning and coordination of the clinical workforce across the practice.
• Ensure appropriate clinical staffing levels are maintained to meet patient demand, contractual requirements and service priorities.
• Be the point of contact for the practice sickness absence line and delegate rota emergency rota amendments
• Review workforce capacity against anticipated and actual patient demand.
• Identify current and future workforce gaps and develop appropriate solutions in conjunction with the Practice Manager and partners.
• Maintain an overview of the clinical workforce establishment, including substantive staff, additional roles, trainees, locums and other temporary clinicians.
• Support longer-term workforce planning, succession planning and service development.
• Provide workforce information and recommendations to support management and partnership decision-making.

2. Clinical Rotas and Workforce Deployment

• Take overall responsibility for the preparation, maintenance and effective management of clinical rotas for a multi-site practice.
• Assist with the implementation of an electronic clinical rota management system, identifying suitable options for the practice, coordinating system setup and staff training, and embedding the system into day-to-day workforce planning to improve rota efficiency.
• Develop and support a resilient rota management team, ensuring appropriate cross-training, and shared system access are in place to provide continuity of rota management and eliminate single points of failure during periods of planned or unplanned staff absence.
• Ensure rotas provide appropriate clinical capacity while considering skill mix, clinician availability, patient demand and operational requirements.
• Coordinate annual leave, study leave, training, sickness absence and other planned or unplanned clinical workforce changes.
• Identify gaps in clinical cover promptly and arrange appropriate solutions.
• Work closely with reception, care navigation and operational teams to ensure appointment capacity reflects available clinical resources.
• Regularly review rota arrangements and recommend improvements to maximise efficiency and resilience.

3. Recruitment and Onboarding

• With the support of the HR Manager, coordinate recruitment activity for clinical vacancies in conjunction with the Practice Manager.
• Support the preparation of job descriptions, person specifications and recruitment advertisements.
• Coordinate shortlisting and interview arrangements and participate in recruitment panels where appropriate.
• Coordinate induction arrangements to ensure new clinicians are appropriately introduced to practice systems, policies and ways of working.
• Monitor vacancies and recruitment progress and escalate potential workforce risks.

4. Clinical Workforce Management

• Act as a key point of contact for clinical staff regarding workforce and operational matters.
• Build positive and effective working relationships across the clinical team.
• Support the management of attendance, absence, leave and other workforce matters in accordance with practice policies.
• Conduct or support return-to-work discussions and other routine workforce management processes where delegated.
• Promote effective communication between clinical staff, management and the wider practice team.
• Identify emerging workforce concerns and escalate appropriately to the Practice Manager and/or GP Partners.
• Support staff engagement, retention and wellbeing initiatives.

5. GP Trainee Management

• Take operational responsibility for the effective coordination, management and integration of GP trainees within the practice.
• Act as a key non-clinical point of contact for GP trainees throughout their placement, working closely with GP Trainers, Educational and Clinical Supervisors.
• Coordinate the arrival and onboarding of GP trainees, ensuring appropriate induction arrangements are in place before and at the start of each placement.
• Coordinate trainee rotas, taking account of educational requirements, protected teaching time, tutorials, supervision, study leave, annual leave and other training commitments.
• Ensure appropriate supervision arrangements are reflected within clinical rotas and escalate any gaps or operational concerns promptly.
• Coordinate trainee appointment templates and clinical session arrangements, ensuring workload and appointment structures are appropriate to the trainee's stage of training and agreed level of competence.
• Support the planned progression of trainee appointment length, workload and clinical exposure in conjunction with their GP Trainer or supervisor.
• Support effective communication between GP trainees, GP Trainers, supervisors, the management team and the wider practice workforce.
• Monitor trainee attendance, annual leave, study leave and other absences and ensure these are appropriately reflected within workforce planning and clinical rotas.
• Coordinate administrative requirements associated with trainee placements and maintain accurate records relating to each placement.
• Liaise with relevant training organisations and external stakeholders regarding placement arrangements and operational matters as required.
• Support the practice in preparing for new trainee placements and changes between training rotations.
• Identify and escalate any concerns relating to trainee wellbeing, integration, attendance or operational arrangements to the appropriate GP Trainer, supervisor or Practice Manager.
• Maintain appropriate boundaries between operational workforce management and clinical/educational supervision, recognising that responsibility for clinical competence, educational assessment and progression remains with the trainee's designated clinical and educational supervisors.
• Ensure GP trainees receive a well-organised, supportive and inclusive placement experience, with appropriate rotas, induction, supervision arrangements and integration into the wider practice team, while enabling the practice to benefit from trainees as valued members of the clinical workforce.

6. Workforce Performance and Development

• Support the coordination of appraisals, one-to-one meetings and development reviews for relevant clinical staff.
• Maintain oversight of mandatory training and identify outstanding requirements.
• Work with clinical leads to identify training and development needs.
• Support workforce development initiatives that improve skill mix, staff retention and career development.
• Maintain appropriate records relating to workforce development and training.
• Support the implementation of new clinical roles and changes to existing workforce models.

7. Workforce Data and Reporting

• Maintain accurate clinical workforce information and establishment records.
• Monitor and report on key workforce indicators including vacancies, sickness absence, turnover, leave, training compliance and use of temporary staffing.
• Analyse clinical capacity and workforce utilisation to identify trends and opportunities for improvement.
• Provide regular workforce reports to the Practice Manager, GP Partners and management team as required.
• Use workforce information to support evidence-based decisions regarding recruitment, capacity and service delivery.
• Monitor expenditure associated with locum and temporary clinical staffing and identify opportunities to improve value for money.

PLEASE SEE FULL JOB DESCRIPTION ATTACHED FOR MAIN DUTIES

Person Specification

Skills and Attributes

Essential

• Excellent organisational and planning skills
• Strong interpersonal and communication skills
• Ability to build effective working relationships with clinical and non-clinical colleagues
• Ability to work independently and use initiative
• Ability to prioritise effectively in a busy and changing environment
• Strong problem-solving and decision-making skills
• Ability to analyse workforce information and identify trends
• High level of accuracy and attention to detail
• Ability to handle sensitive or difficult conversations professionally
• Ability to maintain confidentiality and exercise appropriate judgement
• Calm and resilient approach when dealing with unexpected staffing pressures

Qualifications

Essential

• Qualifications and Knowledge
• Good standard of education, including English and Mathematics
• Knowledge and understanding of workforce management and HR processes
• Understanding of confidentiality and data protection requirements
• Good understanding of effective workforce planning and rota management
• Competent in the use of Microsoft Office and electronic workforce-rota systems
• Experience
• Previous experience within general practice or primary care
• Experience of managing or coordinating staff within a healthcare or similarly complex environment
• Experience of workforce or rota management
• Experience of managing competing staffing requirements and resolving operational problems
• Experience of communicating effectively with staff at different levels of an organisation

Desirable

• Previous management or supervisory experience
• Experience of recruiting healthcare professionals
• Experience of managing sickness absence, performance or other employee relations matters
• Knowledge of CQC requirements relating to staffing and workforce governance
• Knowledge of NHS primary care structures and Primary Care Networks
• Experience of clinical rota or workforce management software.
• Experience of workforce data analysis and reporting

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Riverside Health Partnership

Address

Riverside Walk

Retford

Nottinghamshire

DN22 6FB

United Kingdom

Employer's website

http://riversidehealth.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please refer to the supporting documents for a full Job Description outlining the core responsibilities of this role.

You will thrive in this position if you have a passion for health promotion, supporting patients to adopt self-care strategies, and influencing positive change within primary care. You will develop professionally by working closely with leadership teams and contributing to service improvement initiatives.

If you feel ready to rise to the challenge and join a growing team of like-minded professionals, we welcome your application.

Please note: Modality Partnership reserves the right to close this vacancy at any time during the advertising period.

Pre-employment Requirements Vaccinations: Mandatory vaccination evidence is required for this role, including Hepatitis B, MMR, and Varicella.

Right to work: Proof of eligibility to work in the UK is required at interview stage.

References: References must be obtained prior to employment, including one from your current or most recent employer.

Employment history: Any employment gaps of six weeks or more must be declared.

Person Specification

Qualifications

Essential

• Registered Nurse qualification with a minimum of two years post-registration experience

Knowledge

Essential

• Knowledge of managing patients with long-term and chronic conditions.
• Understanding of accountability within your own role and the roles of others in Primary Care.
• Knowledge of effective health promotion and preventative care strategies.
• Awareness of local and national health policies and priorities.
• Understanding of the wider health and care system.
• Knowledge of clinical governance principles within Primary Care.
• Understanding of patient group directions and related policies.
• Knowledge of public health principles and population health.
• Ability to recognise factors affecting health within the local community.
• Knowledge of local public health issues and challenges.

Personal Qualities

Essential

• Professional and responsible approach to work.
• Polite, confident, and effective telephone manner.
• Strong team player who works well with others.
• Smart, professional appearance at all times.
• Exercises tact and discretion in all situations.
• Demonstrates initiative and the ability to respond effectively to unforeseen events during a shift.
• Demonstrates flexibility towards new working practices and varying working hours.

Experience

Essential

• At least one year of experience in General Practice or community nursing.
• Experience in nurse-led management of chronic conditions.
• Experience implementing clinical guidelines and protocols.
• Experience in audit activity and quality improvement initiatives.
• Clinical supervision training and experience.

Skills

Essential

• Clinical leadership skills with the ability to support and guide others.
• Clinical skills including cervical cytology, immunisation and vaccination, ear care, and minor surgery.
• Change-management skills with the ability to support patients in making lifestyle changes.
• Strong communication skills, both written and verbal.
• Ability to communicate sensitive or difficult information to patients and their families.
• Negotiation and conflict management skills.
• Ability to provide teaching, supervision, and mentorship in a clinical setting.
• Competent IT skills and confidence using digital systems.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Modality Partnership

Address

Park View Health Partnership

Sidney West Primary Care Centre

Burgess Hill

West Sussex

RH15 8HS

United Kingdom

Employer's website

https://www.modalitypartnership.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Confidentiality

- In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately

- In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential

- Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

Patient Management

- Create opportunities to address patients care needs in the most expedient way, taking into

account that continuity of care and access to services are often in direct conflict.

- Encourage patients to be aware of the service pressures within primary care and to manage

their expectations of what we can realistically deliver in a manner that is fair and

proportionate for all care priorities.

- Make improved use of the telephone and other technologies. Encourage patients to rely on face to-face consultation only where there is a clinical need to do so.

- Communicate and reassure patients of the need to offer alternative care options where appropriate and safe to do so.

- To immediately highlight any concerns you may have in respect of safety or quality of patient care to the PCN Clinical Director/Practice Partners/PCN Manager.

Health & Safety

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Practice Health & Safety Policy, to include:

- Using personal security systems within the workplace according to Practice guidelines

- Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks

- Making effective use of training to update knowledge and skills

- Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards.

- Reporting potential risks identified

Equality & Diversity

- Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation

- Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues

- Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

- Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation

- Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues

- Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/Professional Development

- Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development

- Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work

- Attend all relevant annual updates

- Inform the lead GP of any concerns regarding the role and any professional development needed

- Be aware of own professional boundaries and what to do when you have reached them

- Awareness of and compliance with all relevant practice policies/guidelines, e.g. prescribing, confidentiality, data protection, health and safety

Quality

The post-holder will strive to maintain quality within the Practice, and will:

- Alert other team members to issues of quality and risk

- Work to practice protocols

- Assess own performance and take accountability for own actions, either directly or under supervision

- Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance

- Work effectively with individuals in other agencies to meet patients needs

- Effectively manage own time, workload and resources

Communication

The post-holder should recognise the importance of effective communication within the team and will strive to:

- Communicate effectively with other team members

- Be familiar in all mediums of communications such as email, tasks, telephone etc

- Communicate effectively with patients and carers

- Recognise peoples needs for alternative methods of communication and respond accordingly

- Communicate effectively to outside agencies

- Contribution to the Implementation of Services

Research and Development

- Is able to identify, critically appraise and present significant events related to own performance and discuss within the clinical team.

- Actively contributes to Practice/Service/Team audit/Research activity as required.

- Instigates audit activity as required e.g. new services.

- Contributing to evaluation/audit and clinical standard setting within the organisation.

The post-holder will:

- Apply Practice policies, standards and guidance

- Discuss with other members of the team how the policies, standards and guidelines will affect own work

- Participate in audit where appropriate

Important Information:

6 sessions per week

15 appointments per session

Share of visits when required (normally completed by Paramedic)

Mix of telephone, face-to-face appointments

Provide high-quality patient care

Ensure that each patient encounter is maximized to attain contractual target requirements

Work collaboratively & contribute to the management and completion of general clinical administration, including bloods, tasks, urgent enquiries, medical reports.

Person Specification

Skills

Essential

• Good interpersonal and customer service skills
• Good written presentation skills
• Ability to communicate effectively with a wide range of stakeholders
• Strong IT skills
• Clear, polite telephone manner
• Competent in the use of Office and Outlook
• EMIS skills
• Effective time management planning and organising
• Ability to work as a team member and autonomously
• Problem solving and analytical skills
• Ability to follow clinical policy and procedure
• Experience with audit and able to lead audit programmes
• Experience with clinical risk management

Desirable

• na

Qualifications

Essential

• Qualified GP
• MRCGP
• Vocational Training Certificate or equivalent JCPTGP
• General Practitioner (Certificate of Completion of Training CCT)
• Full GMC registration
• National Performers List registration (England)
• Appropriate defence indemnity (MPS/MDU)
• Evidence of current validation
• Evidence of last appraisal
• Eligibility to practice in the UK independently

Desirable

• na

Experience

Essential

• Experience of working in a primary care environment
• Experience of continued professional development
• Experience of QOF and clinical audit
• Not previously been substantively employed at a GP Practice
• Experience of medicines management
• Experience of ICB initiatives
• General understanding of the primary care contract
• Outstanding level of clinical knowledge and skills commensurate with that of an experienced GP
• Experience of providing primary care in and out of hours

Desirable

• Experience of working in a primary care environment
• Experience of continued professional development
• Experience of QOF and clinical audit
• Not previously been substantively employed at a GP Practice
• Experience of medicines management
• Experience of ICB initiatives
• General understanding of the primary care contract
• Outstanding level of clinical knowledge and skills commensurate with that of an experienced GP
• Experience in development of areas of clinical expertise
• Experience of audit and improving care for patients

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Greenwich Health Ltd

Address

25 John Wilson Street

London

SE18 6PZ

United Kingdom

Employer's website

https://www.greenwich-health.com/ (Opens in a new tab)

Job description

Job responsibilities

Job Summary

The successful GP will join our progressive clinical team at Thornton Road Surgery, a friendly and vibrant practice serving a diverse and supportive local community in Croydon. The role offers a balanced mix of face-to-face consultations and telephone appointments, ensuring excellent continuity of care while allowing flexible working styles. The GP will contribute to the management of blood test results and clinical documents, supported by an experienced administrative workflow team who process and streamline the majority of incoming tasks meaning GPs handle only a small, clinically focused number of actions each day. Our well-established network of clinical pharmacists provides further support with prescribing, medication queries, and repeat prescription management, allowing you to focus on high-quality patient care. The postholder will have the opportunity to lead on key disease areas (monitoring trends in the Quality and Outcomes Framework, treatment, staff training and prescribing) and assist in developing appropriate healthcare services for a diverse patient list, including practice-based commissioning, patient participation and health promotion.

Supported by the clinical and management teams, the postholder will work as one of the GPs within Thornton Road & Valley Park Surgery, while also contributing to the wider multidisciplinary team across the Bourne Health Partnership.

Main duties of the job

In accordance with the practice timetable, you will undertake clinical sessions consisting of face-to-face consultations, telephone consultations, clinical triage, queries, home visits, repeat prescription signing, test result actioning, and medical reports. Consultations are typically 10 minutes.

Key Responsibilities

You will be required to

• Act upon QOF alerts and prompts during routine consultations
• Provide GP services in line with PMS contract requirements
• Undertake Duty Doctor and Paperwork Doctor sessions on a rota basis
• Support extended hours access when required
• Provide cross-site cover across Thornton Road, Valley Park and other Bourne Health Partnership practices when needed
• Assess, diagnose, treat and refer patients appropriately
• Provide preventative health care and lifestyle advice
• Support patients referred by nursing staff
• Provide certification in line with NHS regulations
• Adhere to local and national prescribing guidelines
• Make autonomous clinical decisions regarding presenting problems
• Maintain clear and accurate electronic clinical records
• Participate in audits and quality improvement activities
• Generate computer-based prescriptions
• Undertake all routine duties associated with general practice

Additional Responsibilities

• Maintain a Personal Development Plan aligned with practice goals
• Participate in the training of nurses, GP trainees and medical students
• Support administrative and clinical colleagues
• Attend clinical, prescribing, palliative care and practice meetings
• Chair or present during clinical meetings when required
• Deliver enhanced services and undertake training to support them
• Participate in practice-based commissioning, demand management and peer review
• Ensure compliance with deadlines for QOF, LCS and audit returns
• Take on additional duties as required to support the organisation

This list is not exhaustive, and all team members should be prepared to accept additional, or surrender existing duties, to enable the efficient running of the organisation.

Key Relationships

Internal

Members of the Senior Management team

Members of the Partnership Board

Colleagues within The Bourne Partnership

External

Suppliers of services

Other GP practices and practice groups

Other external organisations

Confidentiality / Data Protection / Freedom of Information

Post holders must maintain the confidentiality of information about patients, staff, and other health service business in accordance with the Data Protection Act of 1998. Post holders must not, without prior permission, disclose any information regarding patients or staff. If any member of staff has communicated any such information to an unauthorised person, those staff will be liable to disciplinary action up to and including dismissal. Moreover, the Data Protection Act 1998 also renders an individual liable for prosecution in the event of unauthorised disclosure of information. Following the Freedom of Information Act (FOI) 2005, post holders must apply the organisations FOI procedure if they receive a written request for information.

Information Governance

All staff must comply with information governance requirements. These includes statutory responsibilities (such as compliance with the Data Protection Act), following national guidance (such as the NHS Confidentiality Code of Practice) and compliance with local policies and procedures (such as the Trust's Confidentiality policy). Staff are responsible for any personal information (belonging to staff or patients) that they access and must ensure it is stored, processed, and forwarded in a secure and appropriate manner

Equal Opportunities

Post holders must at all times fulfil their responsibilities with regard to The Bourne Partnerships Equal Opportunities Policy and equality laws.

Health and Safety

All post holders have a responsibility, under the Health and Safety at Work Act (1974) and subsequently published regulations, to ensure that The Bourne Partnerships health and safety policies and procedures are complied with to maintain a safe working environment for patients, visitors, and employees.

Infection Control

All post holders have a personal obligation to act to reduce healthcare-associated infections (HCAIs). They must attend mandatory training in Infection Control and be compliant with all measures required to reduce HCAIs. All post holders must comply with the Partnerships Infection Control Policies, including those that apply to their duties, such as Hand Decontamination Policy and Personal Protective Equipment Policy. Risk Management All post holders have a responsibility to report risks such as clinical and non-clinical accidents or incidents promptly. They are expected to be familiar with The Bourne Partnerships use of risk assessments to predict and control risk, as well as the incident reporting system for learning from mistakes and near misses in order to improve services. Post holders must also attend training identified by their manager or stated to be mandatory.

Flexible Working

As an organisation we are committed to developing our services in ways that best suit the needs of our patients. This means that some staff groups will increasingly be asked to work a more flexible shift pattern and multiple sites so that we can offer services in the evenings or at weekends.

Safeguarding children and vulnerable adults

Post holders have a general responsibility for safeguarding children and vulnerable adults in the course of their daily duties and for ensuring that they are aware of the specific duties relating to their role.

Sustainability

It is the responsibility of all staff to minimise the environmental impact by recycling wherever possible, switching off lights, computers, monitors and equipment when not in use, minimising water usage and reporting faults promptly.

Smoking Policy

The Bourne Partnership is committed to providing a healthy and safe environment for staff, patients, and visitors. Staff are therefore not permitted to smoke on organisational property.

Person Specification

Qualifications

Essential

• Full GMC registration
• Medical degree
• Completion of GP registrar training

Other Requirements

Essential

• DBS check
• Maintain confidentiality
• Comfortable working within a large MDT
• Interest in chronic disease management

Desirable

• Flexibility to work outside core hours

Experience

Essential

• EMIS experience
• Video/telephone consultation experience
• Experience working in general practice
• Completion of vocational GP training (e.g. MRCGP/MRCP)

Desirable

• Minimum 2 years post-qualification GP experience

Skills

Desirable

• GP trainer or trainer in training
• Ability to work early extended access sessions (e.g. 07:30 starts)
• Womens health (coils)

Personal Qualities

Essential

• Polite, confident and approachable
• Flexible and cooperative
• Excellent interpersonal skills
• Motivated and proactive
• Uses initiative and sound judgement
• High integrity and loyalty
• Empathetic in distressing situations
• Able to work under pressure
• Confident, assertive and resilient

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Thornton & Valley Park Surgery

Address

Thornton Road Surgery

299 Thornton Road

Croydon

CR0 3EW

United Kingdom

Employer's website

https://www.nhs.uk/services/gp-surgery/thornton-road-and-valley-park-surgery/H83051 (Opens in a new tab)

Job description

Job responsibilities

Job responsibilities

Key Responsibilities:

• Conducting chronic care reviews and assisting the practice with QOF
• Carrying out virtual medication reviews when reviewing repeat prescription requests from patients, care homes and pharmacies

• Reviewing and answering clinical medication related queries from GPs, practice nurses and other healthcare professionals

• Answering complex medication related queries from patients

• Liaise with secondary care teams when needed for medication related issues

• Reviewing hospital discharge letters and carrying out medication reconciliation. May also include additional patient consultations when needed after prolonged hospital admissions

• Managing complex medication queries from community pharmacies when these cannot be dealt with by the prescription clerks

• Audits for medication safety with a view to make recommendations to amend practice processes where necessary to improve safety

• Reviewing and processing shared care medication requests from secondary care specialists

• Face to face medication reviews where indicated

• Review and action MHRA medication safety alerts as and when these are received

• Prescribing repeat medications.

• Reviewing acute requests and switching over to repeat meds as appropriate.
• Reviewing and managing pathology results

This list is not exhaustive, and all team members should be prepared to accept additional, or surrender existing duties, to enable the efficient running of the organisation.

Key Relationships:

Internal:

• Members of the Senior Management team

• Members of the Partnership Board

• Colleagues within The Bourne Partnership

External:

• Suppliers of services

• Other GP practices and practice groups

• Other external organisations

Person Specification

Experience

Essential

• Willing or experience in supervising junior pharmacists and/or technicians
• Experience in chronic care conditions Asthma COPD reviews
• Hypertension and Type 2 Diabetes Previous Primary care experience

Desirable

• Experience in minor illness Pathology management

Personal Qualities

Essential

• Polite and confident Flexible and co-operative
• Excellent people skills Motivated and proactive
• Ability to use initiative and judgement
• High levels of integrity and loyalty
• Sensitive and empathetic in distressing situations
• Ability to work under pressure
• Confident, assertive, and resilient
• Excellent verbal communication skills, a proactive approach, and a desire to learn

Qualifications

Essential

• Pharmacy degree Registered with the General Pharmaceutical Council GPhc PCN CPPE completed
• Independent Prescriber

Desirable

• Minor illness competencies ACP qualification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Keston and Moorings Medical Practice

Address

Purley War Memorial Hospital

856 Brighton Road

Purley

Surrey

CR8 2YL

United Kingdom

Employer's website

https://www.kestonmedicalpractice.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

You will be involved in delivering high quality care clinical decision making and contributing to ongoing service development.

Please see attached the job description for a full overview on the role.

Person Specification

Qualifications

Essential

• Degree in medicine recognised by the General Medical Council
• Completion of foundation training
• Completion of training course in General Practice
• GMC registration

Desirable

• Registration on the GP Performers List

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Our Health Partnership

Address

Our Health Partnership

1856 Pershore Road

Kings Norton

Birmingham

B30 3AS

United Kingdom

Employer's website

https://ourhealthpartnership.com/ (Opens in a new tab)

Job description

Job responsibilities

• To provide a reception service for all patients and visitors reporting to the reception desk including appointment bookings, prescription requests and other queries such as explaining practice protocols where relevant e.g., home visit protocol.
• To receive and deal with incoming telephone calls into the Practice ensuring that patients are dealt with by the right person, in the right way at the right time.
• To be aware of the different services available to patients and ensure patients are being navigated to the right clinician or service, which may be face-to-face, over the telephone or using on-line systems following the processes set down in Practice protocols. To ensure that all communication with patients using all media is done safely, securely, and accurately.
• To give appropriate advice in cases of emergencies by following protocols e.g., chest pain protocol.
• To obtain all relevant information from service users, using the demographic protocol (name, date of birth, address) and input information into the patients healthcare records as necessary, in order to aid clinicians.
• To record relevant information on the appointment system e.g., the reason for the appointment, the reason for the home visit request, the reason why the patient needs more medication etc.
• To process any documentation and tasks in accordance with current protocols, ensuring any clinical tasks and messages are followed up as requested by other members of the team.
• To discuss electronic services with patients and enroll them onto the appropriate systems.
• To print out patient reports e.g., home visit reports and ensure that all clinical/non-clinical correspondence has been distributed to Practice members.
• To issue repeat prescriptions once trained, via all platforms.
• To chaperone clinicians when required to do so, following all protocols for appropriate documentation. Chaperones will be provided with appropriate training, and DBS clearance will be requested.
• To respond to patients in emergencies, including assisting with CPR if required, reacting to activated panic alarms in accordance with practice protocols.
• To liaise with the clinical/admin safeguarding leads for all safeguarding queries including looked after children, think family, reporting and actioning any tasks.
• To deal with informal complaints wherever possible.
• To share knowledge and have input in the development of office protocols and changes to processes.
• To ensure any external visitors to the practice sign in and out.
• To undertake general administrative duties including photocopying, franking.
• To secure and lock up the premises, where trained, following Practice protocols.

Person Specification

Qualifications

Essential

• Good standard of general education (5 or more GCSE grade 4 (C) or above)
• GCSE Maths grade 4 (C) or above or equivalent
• GCSE English grade 4 (C) or above

Experience

Essential

• 2 years experience of working in customer service based role and/or working as part of a team within a very busy and, at times pressurised, office environment

Desirable

• 2 years of reception work
• Experience of working within General Practice

Skills

Essential

• Excellent communication skills (written, oral, listening)
• IT Skills
• Clear, polite, telephone manner
• Interpersonal skills
• Problem Solving skills
• Confidential

Desirable

• Knowledge of SystmOne IT system

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Larwood Health Partnership

Address

56 Larwood Avenue

Worksop

Nottinghamshire

S81 0HH

United Kingdom

Employer's website

https://www.larwoodhealthpartnership.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

This role is focused on providing effective, evidence-based interventions to people with complex emotional needs and personality difficulties, enabling them to meet daily health, social care, and wellbeing needs in line with recovery goals.

Key responsibilities include:

• Conducting support conversationscovering mental state, risk, physical health, social care needs, safeguarding, and capacity under the Mental Capacity Act.

• Reviewing treatment programmes, incorporating psychological therapies (DBTi, MBTi), psychosocial interventions (Peer Support and Psych Education), considering people's motivation to change.

• Delivering interventions to improve carers ability to support service users.

• Building hope-inspiring relationships with service users, focusing on strengths and aspirations to create meaningful recovery plans.

• Leading and supporting colleagues in clinical practice, mentoring students, and contributing to professional development.

• Ensuring compliance with safeguarding, confidentiality, infection control, and health and safety policies.

• Promoting Sequoias ethos of community, resilience, and inclusion, inspired by the Sequoia trees symbolism of strength and growth.

• Supporting service development through co-production, service user participation, and feedback mechanisms

This post is open to newly qualified social workers. In line with trust policy, all newly qualified social workers will be recruited initially at Band 5 level, regardless of advertised role banding. All NQSWs are expected to successfully complete their ASYE within 2 years of employment, unless there are exceptional circumstances in which case it may be agreed to extend this for a further 2 years.

On successful completion of the ASYE, for which you will be given full support of an experienced Social Worker as well as Divisional Social Work Lead, and peer support from other ASYE candidates, you will then be eligible to progress to a Band 6 position.

If you have been appointed to an advertised Band 6 role this will be an automatic progression, following confirmation of your successful completion. If you have been appointed to a Band 5 you will then be eligible to apply for a subsequent Band 6 vacancy.

Person Specification

Qualifications and registration

Essential

• Diploma level/Degree in relevant health/social care profession, eg RMN, OT, Social Worker
• Current relevant registration with the NMC or HCPC and commitment to CPD.

Desirable

• Relevant post-registration qualifications, such as; DBT, MBT, Brief Interventions etc

Experience and Knowledge

Essential

• Demonstrates substantial post-registration experience gained working in a range of front-line adult mental health services, undertaking assessment and delivering interventions.
• Is able to deliver from a range of possible key therapeutic interventions, DBT, MBT SCM, CBT, Psychosocial interventions, Family Interventions.
• Experience of delivering group work in a mental health setting
• Demonstrates substantial experience of assessing risk and developing risk management strategies

Desirable

• Experience from a wide range of settings.
• Experience of co-production and service user participation

Skills and Abilities

Essential

• Highly developed verbal communication skills, able to engage effectively with people at all levels even when a more assertive approach is needed.
• Highly developed active listening skills, which allow for reframing and testing of understanding.
• Highly developed written communication skills, with experience of compiling and sorting notes and reports, establishing statistical data and analysing information.
• Substantially developed IT skills including competent use of Microsoft Office, and the use of electronic record keeping systems.
• Experience of delivering mental health interventions online, both 1-1 and groups
• Demonstrates a willingness to embrace new technology and processes.
• Mobile with the facility to move quickly across a geographically dispersed area with limited access to public transport.

Other Requirements

Essential

• Empathy for individuals who have experienced mental health problems and ability to cope with behaviour which may be challenging at times.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Avon & Wiltshire Mental Health Partnership NHS Trust

Address

Callington Road Hospital

Marmalade Lane

Bristol

BS4 5BJ

United Kingdom

Employer's website

http://www.awp.nhs.uk/about-us/working-for-us/ (Opens in a new tab)

Job description

Job responsibilities

Role Duties

Clinical Practice

Independently assess, examine, diagnose, and manage patients presenting with acute illness and acute exacerbations of chronic disease.

• Provide expert management of conditions including:
• COPD and asthma exacerbations
• Heart failure decompensation
• Diabetes complications
• Frailty and complex multimorbidity
• Acute infections in patients with chronic disease
• Chronic pain flare ups
• Hypertension and cardiovascular instability
• Request, interpret, and act upon diagnostic investigations.
• Prescribe medications independently within scope of practice.
• Develop and implement evidence based management plans.
• Identify deteriorating patients and escalate appropriately.
• Deliver same day urgent care clinics and home visit assessments where required.

Please see attached job description/person specification for full details.

Person Specification

Qualifications

Essential

• Registered healthcare professional (NMC/HCPC)
• MSc Advanced Clinical Practice (or working towards)
• Independent Prescriber qualification

Skills

Essential

• Strong clinical assessment and diagnostic skills
• Ability to work autonomously and manage clinical risk effectively
• Strong communication and multidisciplinary team-working skills
• Non-medical prescribing experience, including managing patients with complex co-morbidities
• Understanding of NHS frameworks and primary care pathways

Experience

Essential

• Significant experience in primary care, urgent care, emergency care or community services
• Demonstrable experience in managing acute and chronic conditions
• Strong clinical assessment and diagnostic skills
• Experience working in a GP practice or Primary Care Network
• Experience in frailty, respiratory, diabetes or cardiovascular care
• Experience in teaching, mentoring or leadership

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Our Health Partnership

Address

Our Health Partnership

1856 Pershore Road

Kings Norton

Birmingham

B30 3AS

United Kingdom

Employer's website

https://ourhealthpartnership.com/ (Opens in a new tab)

Job description

Job responsibilities

Reception

Ensure an effective and efficient reception service is provided to patients and any other visitors to the Practice.

Deal with all general enquiries, explain procedures and make new and follow-up appointments.

Using your own judgment and communication skills ensure that patients with no prior appointment but who need urgent consultation are seen in a logical and non-disruptive manner, signposting as appropriate.

Explain Practice arrangements and formal requirements to new patients and those seeking temporary cover and ensure procedures are completed.

Receive and make telephone calls as required. Divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery to intended recipient.

Advise patients of relevant charges for non-General Medical Services, accept payment and issue receipts for same.

Action e-consults and other online forms of communication received from patients daily

Assist with reviewing and processing information received via the Practice dashboard.

Hand out medication and collect prescription charges from patients, ensuring they are recorded.

Assist with checking prescriptions for signature/endorsements and sort for return to the Prescription Pricing Authority, as per standard operating procedure.

Dispensary:

Purchasing and Stock Control

Ordering stock from medication wholesalers.

Checking goods in from wholesaler deliveries and ensuring goods are stored appropriately.

Checking dispensary invoices against orders received, raise queries for any missing / damaged items.

Maintain adequate stocks at the surgeries, ensuring timely stock rotation.

Assist with 3 monthly expiry dates checks, removing out of date stock from shelves and refrigerators and flagging any drugs which are near their expiry date.

Checking and sending daily orders to each wholesaler, chasing up any medications on manufacture delay and returning incorrect goods to the wholesalers.

Annual stock takes in dispensaries.Assist with controlled drug checks.

To take prompt action in response to any drug alerts that may be received.

To ensure that fridge items are stored correctly, logging fridge temperatures daily.

Destruction of Drugs:

Recording and sorting returned medication from patients.

Dealing with uncollected medication.

Disposal of returned unused medications.

Dispensing:

Action repeat prescription requests and ensure that they are ready for collection by the patient within 4 working days.

Processing prescription repeats via the telephone or online. Liaise with pharmacist / clinician for any medication changes.

Dispensing repeat and acute prescriptions and ordering any medications needed.

Ensure controlled drugs are entered into the CD register, as appropriate.

Checking colleagues dispensing i.e. second signing.

Handing out medication and collecting prescription charges from patients, ensuring they are recorded.

Assist with checking prescriptions for signature/endorsements and sort for return to the Prescription Pricing Authority, as standard operating procedure.

DSQS and CQC compliance.

At all times working in accordance with defined Standard Operating Procedures.

Premises:

Open up premises at the start of the day when first to arrive, de-activate alarm and make all necessary preparations to receive patients.

When last to leave at the end of the day, ensure that the building is totally secured, internal lights are off and the alarm activated.

Undertake any other additional duties appropriate to the post as requested by the Partners or the Practice Manager.

Person Specification

Qualifications

Essential

• GCSEs (or equivalent) in English and Mathematics (Grade C/4 or above)
• Good standard of general education

Experience

Essential

• Previous experience in a customer-facing role
• IT skills and experience using computer systems
• Excellent communication and organisational skills

Desirable

• Previous dispensing experience
• Experience working within a GP dispensing practice
• Experience of working in a healthcare setting
• Experience using clinical systems such as SystmOne

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

North Rutland Health Partnership

Address

Market Overton Surgery

Thistleton Road

Market Overton

Rutland

LE15 7PP

United Kingdom

Employer's website

https://www.oakhammedicalpractice.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Principle duties

CLINICAL

Accept referrals via agreed protocols within the service.

Assess and supports people with a common mental health problem in theself-managementof their recovery.

Undertakepatient-centred interviews whichidentifyareas where the person wishes to see change and or recovery and makesan accurateassessment of risk to self and others.

Make decisions on suitability of new referrals, adhering to the departments referral protocols, refers unsuitable clients on to the relevant service or back to the referral agent as necessary or steps-up the persons treatment to high intensity psychological therapy.

Providea range of information and support for evidence based high-volume low-intensity psychological treatments. This may include guided self-help computerised CBT, information about pharmacological treatments. This work may be face to face, telephone or via other media.

To complete all mandated session by session outcome measures.

Educate and involve family members and others intreatmentas necessary.

Adhere to an agreed activity contract relating to the overall number of client contacts offered, and clinical sessions carried out per weekin order tominimise waiting times and ensure treatment deliveryremainsaccessible and convenient.

Attend multi-disciplinary meetings relating to referrals or clients in treatment, whereappropriate.

Complete all requirements relating to data collection within the service.

Keep coherent records of all clinical activity in line with service protocols and use these records and clinical outcome data in clinical decision making.

Work closely with other members of the team ensuringappropriate step-upand step-down arrangements are in place tomaintaina stepped care approach.

Assess and integrate issues surrounding work and employment into the overall therapy process.

Operate at all timesfrom an inclusive values base which promotes recovery and recognises and respects diversity.

Prepare and present clinical information for all patients on their caseload to clinical case management supervisors within the service on an agreed and scheduled basis,in order toensure safe practice and the clinical governance obligations of the worker, supervisor and service are delivered.

Respond to and implement supervision suggestions by supervisors in clinical practice.

Engage in and respond to personal development supervision to improve competences and clinical practice.

PROFESSIONAL

Ensure the maintenance of standards of practice according to the employer and anyregulating andkeep up to date on new recommendations/guidelines set by the department of health (e.g.,NHS plan, National Service Framework, National Institute for Clinical Excellence).

Ensure that client confidentiality isprotected at all times.

Be awareof andkeep up to date with advances in the spheres of treatment for common mental health problems.

Ensure clearobjectivesareidentified,discussedand reviewed with senior therapists on a regular basis as part of continuing professional development.

Participate in individual performance review and respond to agreedobjectives.

Keep up to date all records in relation to Continuing Professional Development and ensure personal development planmaintainsup to date specialist knowledge of latest theoretical and service deliverymodels/developments.

Attend relevant conferences / workshops in line withidentifiedprofessional objectives.

Ensure all mandatory training is up to date in line with service protocol

The post holder should be comfortable in the use of computer technology, have basic keyboard skills andhave the ability touse email. In addition to this the ability to conduct videoconferencing as a treatmentoption.

Participate in individual performance reviews and respond to agreed individualobjectivesaligned with meeting the serviceobjectivesof achieving all three NationalTalking Therapiesstandards on access, waiting times and recovery rates.

To ensure record keeping in line with SheffieldTalking TherapiesStandard Operating Procedures. This includes contemporaneous notes completed within 24 hours on the agreed patient record system, checking SHSC patient administration system prior to taking on new patients to check any risk or suitability issues and to send a discharge summary to GP practices once completed treatment.

Person Specification

Knowledge & Skills

Essential

• Ability to evaluate and put in place the effect of training
• To meet all of the National Talking Therapies standards.
• Ability to use session by session outcome measures to monitor practice
• Computer literate
• Excellent verbal and written communication skills, including telephone skills
• Able to develop good therapeutic relationships with clients
• Ability to carryout risk assessments within scope of practiceandmanagerisk
• Demonstrates an understanding of anxiety and depression and how it may present in Primary Care
• Demonstrates an understanding for the need to use evidence based psychological therapies and how it relates to this post
• Demonstrates a knowledge of the issues surrounding work and the impact it can have on mental health
• Knowledge of medication used in anxiety and depression and other common mental health problems

Desirable

• Skilled in adapting Talking Therapies PWP interventions for people where adjustments need to be made e.g. either because of language; hearing/sight impairment or other potential barriers

Training & Qualifications

Essential

• NHS Talking Therapies qualification as a psychological wellbeing practitioner AND registration as a Psychological Wellbeing Practitioner with either BABCP or BPS. This must be maintained throughout employment

Desirable

• Trainingin nursing, social work, occupational therapy, counselling or within a psychological therapy.
• Psychology or other health related undergraduate degree.
• Psychology or other health related postgraduate degree
• Talking Therapies supervisor qualification (or willingness to undertake)

Experienc

Essential

• Worked in a service where agreed targets in placedemonstrating clinical outcomes
• Abilityto manage own caseload and time

Desirable

• Evidence of working with people who have experienced a mental health problem
• Experience of delivering Talking Therapies PWP interventions in a 1:1 face to face clinic; and by telephone.
• Demonstrates high standards in written communication
• Able to write clear reports and letters.
• Experience of working in Primary Care Services Evidence of working in the local community
• Experience/Interest of delivering and facilitating Talking Therapies specific groups and psycho-educational sessions/courses
• Experience/Interest of delivering Computerised CBT packages e.g. SilverCloud

Other

Essential

• High level of enthusiasm andmotivation
• Advancedcommunicationskills
• Ability to work within a team and foster good working relationships
• Ability to use clinical supervision and personal development positively and effectively
• Ability to work under pressure
• Regard for others and respect for individual rights of autonomy and confidentiality
• Ability to be self-reflective, whilst working with service users, in own personal and professional development and in supervision
• Willingness and ability to work flexiblye.g.,some Talking Therapies groups and wellbeing sessions run at different locations during the daytime and some evenings.
• To meet patient needs by working across Sheffield according to demand. Working a minimum of 22.5 hours per week & working Thursday afternoon to support you in the role. Thursday afternoons are service wide non-clinical time which involves, meetings, forums and CPD opportunities.
• Ability to be flexible with appointment times to meet patient need
• To offer at least one early appointment and one late appointment per week, or one evening clinic and/ or Saturday working if required.

Desirable

• Car driver and/or an ability and willingness to travel within a geographical area in a timely and effective manner
• Fluent in languages other than English

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Sheffield Health Partnership University NHS Foundation Trust

Address

Citywide

Argyll House, 9 William Road

Sheffield

S12 3LD

United Kingdom

Employer's website

https://www.sheffieldpartnership.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Perform Phlebotomy duties including INRs

Perform and record biometric measurements ( BP readings, pulse rate and rhythm, temperature, height, weight)

Provide NHS Health Checks in accordance with the service specification

Perform ECGs

Administer Flu, Pneumococcal and B12 vaccines

Assist GP during Minor Surgery

Perform basic dressing changes

Undertake home visits as appropriate to competence

adhere to infection control guidelines

assist with womens health clinics and minor surgery as required

While seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.

In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential.

Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Person Specification

Qualifications

Essential

• Previous experience as a Healthcare Assistant, preferably within General Practice or Primary Care. Experience working within the NHS.
• Competent in phlebotomy, blood pressure monitoring, height/weight/BMI measurements, urinalysis and basic health checks. Experience undertaking NHS Health Checks.
• Experience in ECG recording, spirometry, peak flow measurement, wound care/dressings, suture/staple removal, assisting with minor surgery, vaccinations where appropriately trained and permitted, and long-term condition monitoring.
• Experience managing own clinical appointment lists/workload.

Desirable

• NVQ/QCF Level 2 or 3 in Health & Social Care, Healthcare Support or equivalent. Care Certificate.
• Knowledge of General Practice and Primary Care services. Understanding of QOF, chronic disease management, health promotion and disease prevention.
• Experience using GP clinical systems such as SystmOne or EMIS Web. Experience with NHS IT systems.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Riverside Health Partnership

Address

Riverside Walk

Retford

Nottinghamshire

DN22 6FB

United Kingdom

Employer's website

http://riversidehealth.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Are you a Speech and Language Therapist with mental health experience, looking for an opportunity where you'll be supported to develop your skills and achieve your career goals? If so, join Wellesley Hospital in Wellington, Somerset, and become part of a team dedicated to helping people achieve meaningful recovery.

Wellesley Hospital is a purpose-built 101-bed hospital providing care and treatment for men and women with complex mental health needs.

As a Speech and Language Therapist, you will play a key role in supporting service users to develop and enhance their communication skills. You will lead therapeutic group sessions, build strong one-to-one relationships, encourage engagement, and empower individuals on their recovery journey.

You will manage a designated caseload, using your theoretical knowledge and clinical experience to complete assessments, develop and implement interventions, and evaluate outcomes in line with individual care plans.

Working within a multidisciplinary team, you will benefit from support from a regional network of healthcare professionals, alongside access to a wide range of training and development opportunities to help you progress in your career.

As a Speech and Language Therapist, you will:

• Deliver specialist assessments and interventions for service users with communication and/or swallowing difficulties.
• Manage a designated caseload, planning and evaluating interventions to support positive outcomes.
• Demonstrate specialist skills in managing complex cases, including those involving cultural and linguistic differences.
• Develop and implement appropriate strategies for effective caseload management.
• Lead therapeutic group sessions and provide individual interventions where required.
• Undertake audits and contribute to service development and research initiatives.
• Provide specialist knowledge in areas such as acquired communication disorders, swallowing disorders, and mental health-related communication needs.
• Work collaboratively with the wider multidisciplinary team to support recovery-focused care.

Where you will be working

Location: Westpark 26, Chelston, Wellington, Somerset, TA21 9FF

You will be based at Wellesley Hospital, a purpose-built 101 bed hospital providing specialist care for men and women with mental health conditions.

Opened in 2017, Wellesley Hospital works in partnership with Devon Partnership NHS Trust, Avon and Wiltshire Mental Health Partnership NHS Trust, Cornwall Partnership NHS Foundation Trust, Gloucestershire Health and Care NHS Foundation Trust, Cygnet Health Care, and Livewell Southwest, helping to provide outstanding care and positive outcomes for service users.

The hospital offers a modern, therapeutic environment designed to support recovery, wellbeing, and independence, with a strong focus on delivering person-centred care.

To be successful in this role, you'll need:

• HCPC registration
• Experience of managing a caseload involving assessment and treatment of dysphagia
• Experience of working with families
• Evidence of continuing Professional Development

What You’ll Get

At Elysium Healthcare, we believe in taking care of the people who care for others, you’ll enjoy a comprehensive benefits package designed to support your wellbeing, growth, and future:

• Annual base salary of £42,000
• The equivalent of 33 days annual leave (including bank holidays) – plus your birthday off and the option to buy additional annual leave, in our annual selection window.
• Career development and training to help you achieve your professional goals
• Access to our Rewards & Benefits platform Ely-Vate; Your one-stop destination for everyday savings, exclusive benefits, and wellbeing hub!
• Wellbeing support and activities to help you maintain a healthy work-life balance
• Access to Blue Light Card, which provides a range of exclusive offers and discounts
• Life Assurance, for added peace of mind
• Stream – instant access to earned wages when you need it, plus access to save, directly from your wages, alongside financial wellbeing support.
• 24/7 GP service and second medical opinion, to ensure you are the best you can be
• Enhanced Maternity Package, so you can truly enjoy this special time
• Pension contribution, to help secure your future

About your next employer:

Elysium Health care has over 8,000 employees and a unique approach to the delivery of care. With a network of over 80 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move.

Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally.

Elysium Healthcare follows safer recruitment of staff for all appointments and is a Disability Confident employer, committed to inclusive and accessible recruitment. It is a requirement that all staff understand it is each person’s individual responsibility to promote and safeguard the welfare of service users. All candidates will be subject to a DBS disclosure

Person Specification

Qualifications

Essential

• HCPC registration; Experience in managing caseloads involving dysphagia assessment and treatment; Experience working with families; Evidence of continuing professional development.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Elysium Healthcare

Address

Elysium Healthcare

Wellington

TA21 9FF

United Kingdom

Employer's website

https://www.elysiumhealthcare.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Receive and collate information from health and social care colleagues including the voluntary sector plus out of hours calls to identify if further support is required.

Signpost or refer onward to relevant service as appropriate

Contribute to assessments to identify a specific need, to maintain independence in the place they call home (own home, residential home etc).

To ensure the IT requirements for recording activity are adhered to in collaboration with other team members

To support with the provision of agreed performance/activity data within the EHP data team.

Raise awareness of shared decision-making and decision support tools and assist people to be more prepared to have a shared decision making conversation.

Direct liaison with multi agencies to coordinate care for patients.

Person Specification

Qualifications

Essential

• GCSE English and Maths

Desirable

• European Computer Driving licence

Experience

Essential

• Use of SystmOne
• Experience of multi tasking under pressure
• Experience of Working in an office environment
• Experience of Working in a Primary Care/health/ social care setting
• Good communication skills
• Good interpersonal skills

Desirable

• Experience of clinical coding
• Experience of working in a multi-disciplinary setting
• Experience of supporting people

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Erewash Health Partnership

Address

Sawley Medical Centre

60 Draycott Road

Long Eaton

Nottinghamshire

NG10 3FR

United Kingdom

Employer's website

https://www.erewashhealth.co.uk (Opens in a new tab)

Job description

Job responsibilities

JOB TITLE: SENIOR PATIENT CO-ORDINATOR/RECEPTIONIST

ACCOUNTABLE TO: Practice Manager - Cath Turner, Operations Manager Shella Hollister

SUPERVISOR:

RESPONSIBLE FOR: The provision of an efficient and caring service to the patients of the Practice.

DUTIES GENERAL RECEPTION

To maintain strict confidentiality at all times. To open the premises if required, open shutters, check heating and ventilation and turn off the alarm. Ready the premises for work.

To lock up the premises if required, closing shutters and switching on intruder alarm and generally securing the building. A doctor should always be present on your departure.

To ensure that enquiries from patients are efficiently and courteously handled.

To ensure that the filing, record keeping and distribution of documents is undertaken efficiently and promptly.

To receive and route patients and visitors on their arrival.

Answer general enquiries, explain surgery procedures, make new and routine appointments.

File and extract records and any documents relating to these.

Implement actions as defined by the doctors and nurses in relation to Test Results.

Receive and record requests for home visits.

Ensure that adequate supplies of stationery, towels and couch rolls area available in the consulting rooms and reception area.

Take messages for all members of the Primary Care Team and record them accurately on the computer, ensuring that messages are passed on promptly.

Tidy reception area and check cleanliness of patients toilet.

Attend staff meetings and Away Days as requested.

Accept requests from patients for completion of forms, eg. medicals etc. by GPs and informing patients if a fee is payable.

Taking and entering fees for non NHS work in the petty cash book, giving change and verifying cheques. Giving patients receipts for monies received. Using and processing card machine.

Photocopy documents as and when required.

Shred confidential documents as and when required.

Issue computerised prescriptions.

Clear up spills, eg. vomit, blood, when necessary according to Practice protocol.

Maintain the items in the spills bucket.

Attend training courses as and when requested, to do so for the mutual benefit of the employee and employer, on the understanding that no expense will be incurred by the individual save for refreshments.

DUTIES SENIOR RECEPTIONIST

Manage reception team co-ordinate and create agendas for regular reception & GP/Reception meetings

Liaise with clinical, admin staff and management cascade information, protocols, procedures etc to reception team

Co-ordinate advertising/patient information and manage reception cover for annual Flu Clinics

Log reception sickness and overtime in reception diary

Manage reception email and support admin staff managing safeguarding email

Train and induct new team members

Regularly meet with Operations Manager discuss issues, information, staff support

Carry out any other duties as mutually agreed between employer and employee.

Person Specification

Qualifications

Essential

• Basic Education

Experience

Essential

• Experience of reception work
• Experience in supervisory role
• Experience of talking to people on the telephone and face to face

Desirable

• Worked in medical environment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Priory Road Medical Centre

Address

Priory Road

Swindon

SN3 2EZ

United Kingdom

Employer's website

https://www.prioryroadmedicalcentre.org.uk/ (Opens in a new tab)