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Showing 100 results
Advanced Clinical Practitioner
East Suffolk and North Essex NHS Foundation Trust
North East England
GBP 57,528 - 64,750 per year
GP/General Practitioner
Job summary An exciting opportunity has arisen for a Advanced Clinical Practitioner (ACP) to join our Specialist Frailty Services based in the community acro...
27 day(s) ago
Advanced Clinical Practitioner
East Suffolk and North Essex NHS Foundation Trust
North East England
GBP 57,528 - 64,750 per year
GP/General Practitioner
Job summary An exciting opportunity has arisen for a Advanced Clinical Practitioner (ACP) to join our Specialist Frailty Services based in the community acro...
27 day(s) ago
Salaried GP
Primary Care Careers
North East England
GP/General Practitioner
Job summary A fantastic opportunity for a salaried GP to join our friendly team for 4-6 sessions per week.
28 day(s) ago
Salaried GP
Primary Care Careers
North East England
GP/General Practitioner
Job summary A fantastic opportunity for a salaried GP to join our friendly team for 4-6 sessions per week.
28 day(s) ago
Business Support Administrator
North East & North Cumbria ICB
Inner London, Greater London
GBP 28,392 - 31,157 per year
GP/General Practitioner
Job summary Are you passionate about health and social care and looking for a flexible role with room to grow?
22 hour(s) ago
Business Support Administrator
North East & North Cumbria ICB
Inner London, Greater London
GBP 28,392 - 31,157 per year
GP/General Practitioner
Job summary Are you passionate about health and social care and looking for a flexible role with room to grow?
22 hour(s) ago
Bank Driver
Cygnet Health Care
Inner London, Greater London
GBP 23,400 per year
GP/General Practitioner
Job summary We are looking for an outstanding Bank Driver who lives locally, within a 3 mile radius to Cygnet Hospital Hexham ( NE46 4JR), with a passion for m…
22 hour(s) ago
Bank Driver
Cygnet Health Care
Inner London, Greater London
GBP 23,400 per year
GP/General Practitioner
Job summary We are looking for an outstanding Bank Driver who lives locally, within a 3 mile radius to Cygnet Hospital Hexham ( NE46 4JR), with a passion for m…
22 hour(s) ago
Experienced Healthcare Assistant
Elysium Healthcare
Inner London, Greater London
GBP 13 per year
GP/General Practitioner
Job summary Are you a naturally caring experienced Healthcare Assistant in the UK, looking for your career to be fulfilling, where youre valued, recognised and…
22 hour(s) ago
Experienced Healthcare Assistant
Elysium Healthcare
Inner London, Greater London
GBP 13 per year
GP/General Practitioner
Job summary Are you a naturally caring experienced Healthcare Assistant in the UK, looking for your career to be fulfilling, where youre valued, recognised and…
22 hour(s) ago
Experienced Specialist Speech and Language Therapist
Derbyshire Community Health Services NHSFT
Inner London, Greater London
GBP 39,959 - 48,117 per year
GP/General Practitioner
Job summary Join our fantastic Early Supported Stroke Discharge (ESSD) Team.
22 hour(s) ago
Experienced Specialist Speech and Language Therapist
Derbyshire Community Health Services NHSFT
Inner London, Greater London
GBP 39,959 - 48,117 per year
GP/General Practitioner
Job summary Join our fantastic Early Supported Stroke Discharge (ESSD) Team.
22 hour(s) ago
General Practitioner - William Brown Centre
Intrahealth Ltd
Inner London, Greater London
GP/General Practitioner
Job summary IntraHealth are currently recruiting for a Salaried General Medical Practitioner to help deliver our vision of high-quality medical services at our…
22 hour(s) ago
General Practitioner - William Brown Centre
Intrahealth Ltd
Inner London, Greater London
GP/General Practitioner
Job summary IntraHealth are currently recruiting for a Salaried General Medical Practitioner to help deliver our vision of high-quality medical services at our…
22 hour(s) ago
General Practitioner - Parkgate Medical Practice
Intrahealth Ltd
Inner London, Greater London
GP/General Practitioner
Job summary IntraHealth are currently recruiting for a Salaried General Medical Practitioner to help deliver our vision of high-quality medical services at our…
22 hour(s) ago
General Practitioner - Parkgate Medical Practice
Intrahealth Ltd
Inner London, Greater London
GP/General Practitioner
Job summary IntraHealth are currently recruiting for a Salaried General Medical Practitioner to help deliver our vision of high-quality medical services at our…
22 hour(s) ago
Practice Nurse
Betts Avenue Medical Centre
Inner London, Greater London
GP/General Practitioner
Job summary The Practice Nurse will work delivering person-centred long-term condition management to our patients.
1 day(s) ago
Practice Nurse
Betts Avenue Medical Centre
Inner London, Greater London
GP/General Practitioner
Job summary The Practice Nurse will work delivering person-centred long-term condition management to our patients.
1 day(s) ago
Care Navigator (Receptionist)
Dunsville Medical Centre
Inner London, Greater London
GBP 13 per year
GP/General Practitioner
Job summary We have an exciting opportunity for the right person to join our amazing reception / care navigation team at Dunsville Medical Centre.
1 day(s) ago
Care Navigator (Receptionist)
Dunsville Medical Centre
Inner London, Greater London
GBP 13 per year
GP/General Practitioner
Job summary We have an exciting opportunity for the right person to join our amazing reception / care navigation team at Dunsville Medical Centre.
1 day(s) ago
Business Support Administrator
North East & North Cumbria ICB
Inner London, Greater London
GBP 28,392 - 31,157 per year
GP/General Practitioner
Job summary Did you know that physical inactivity remains one of the biggest contributors to poor health, with around 1 in 4 adults doing less than 30 minutes…
1 day(s) ago
Business Support Administrator
North East & North Cumbria ICB
Inner London, Greater London
GBP 28,392 - 31,157 per year
GP/General Practitioner
Job summary Did you know that physical inactivity remains one of the biggest contributors to poor health, with around 1 in 4 adults doing less than 30 minutes…
1 day(s) ago
Nurse Assessor/Case Officer
North East & North Cumbria ICB
Inner London, Greater London
GBP 39,959 - 48,117 per year
GP/General Practitioner
Job summary We are seeking an experienced, motivated and compassionate Band 6 All Age Continuing Care Nurse to join our All Age Continuing Care service.
1 day(s) ago
Nurse Assessor/Case Officer
North East & North Cumbria ICB
Inner London, Greater London
GBP 39,959 - 48,117 per year
GP/General Practitioner
Job summary We are seeking an experienced, motivated and compassionate Band 6 All Age Continuing Care Nurse to join our All Age Continuing Care service.
1 day(s) ago
Clinical Pharmacist
Addison Road Medical Practice
Inner London, Greater London
GBP 50,000 - 70,000 per year
GP/General Practitioner
Job summary Job summary Job description:OverviewWe are seeking a dedicated Clinical Pharmacist Prescriber to join our GP surgery at Addison Road Medical Practi…
1 day(s) ago
Clinical Pharmacist
Addison Road Medical Practice
Inner London, Greater London
GBP 50,000 - 70,000 per year
GP/General Practitioner
Job summary Job summary Job description:OverviewWe are seeking a dedicated Clinical Pharmacist Prescriber to join our GP surgery at Addison Road Medical Practi…
1 day(s) ago
Commissioning Support Officer
North East & North Cumbria ICB
Inner London, Greater London
GBP 32,073 - 39,043 per year
GP/General Practitioner
Job summary We are seeking an enthusiastic, highly organised and proactive team player who can manage competing priorities in a fast-paced environment.
1 day(s) ago
Commissioning Support Officer
North East & North Cumbria ICB
Inner London, Greater London
GBP 32,073 - 39,043 per year
GP/General Practitioner
Job summary We are seeking an enthusiastic, highly organised and proactive team player who can manage competing priorities in a fast-paced environment.
1 day(s) ago
Salaried GP
Lathom Road Medical Centre
Inner London, Greater London
GP/General Practitioner
Job summary We are a well-established training practice located within the North East London Primary Care Network, serving 9,700 patients, and maintaining stro…
1 day(s) ago
Salaried GP
Lathom Road Medical Centre
Inner London, Greater London
GP/General Practitioner
Job summary We are a well-established training practice located within the North East London Primary Care Network, serving 9,700 patients, and maintaining stro…
1 day(s) ago
Commissioning Officer
North East & North Cumbria ICB
Inner London, Greater London
GBP 39,959 - 48,117 per year
GP/General Practitioner
Job summary We are seeking a motivated and experienced Band 6 Commissioning Officer to join the Neighbourhood Health South team within the North East and North…
1 day(s) ago
Commissioning Officer
North East & North Cumbria ICB
Inner London, Greater London
GBP 39,959 - 48,117 per year
GP/General Practitioner
Job summary We are seeking a motivated and experienced Band 6 Commissioning Officer to join the Neighbourhood Health South team within the North East and North…
1 day(s) ago
Receptionist / Administrative Support - West Cornforth Medical Centre
Intrahealth Ltd
Inner London, Greater London
GBP 12 - 13 per year
GP/General Practitioner
Job summary IntraHealth are recruiting for a Medical Receptionist / Administrative Support for our West Cornforth Medical Centre.
2 day(s) ago
Receptionist / Administrative Support - West Cornforth Medical Centre
Intrahealth Ltd
Inner London, Greater London
GBP 12 - 13 per year
GP/General Practitioner
Job summary IntraHealth are recruiting for a Medical Receptionist / Administrative Support for our West Cornforth Medical Centre.
2 day(s) ago
Patient Services Administrator - Palliative Care Team
Epsom and St Helier University Hospitals NHS Trust
Inner London, Greater London
GBP 30,630 - 32,346 per year
GP/General Practitioner
Job summary Come and join our Sutton Health and Care Community Services administrative team as a Patient Services Administrator for the Palliative Care Team.
2 day(s) ago
Patient Services Administrator - Palliative Care Team
Epsom and St Helier University Hospitals NHS Trust
Inner London, Greater London
GBP 30,630 - 32,346 per year
GP/General Practitioner
Job summary Come and join our Sutton Health and Care Community Services administrative team as a Patient Services Administrator for the Palliative Care Team.
2 day(s) ago
Receptionist / Administrative Support - BBS
Intrahealth Ltd
Tees Valley and Durham, North East England
GBP 12 per year
GP/General Practitioner
Job summary IntraHealth are recruiting for a Medical Receptionist / Administrative Supports for our Belmont, Bowburn and Sherburn Medical Practices.
2 day(s) ago
Receptionist / Administrative Support - BBS
Intrahealth Ltd
Tees Valley and Durham, North East England
GBP 12 per year
GP/General Practitioner
Job summary IntraHealth are recruiting for a Medical Receptionist / Administrative Supports for our Belmont, Bowburn and Sherburn Medical Practices.
2 day(s) ago
Nurse Assessor/Case Officer
North East & North Cumbria ICB
Inner London, Greater London
GBP 39,959 - 48,117 per year
GP/General Practitioner
Job summary We are seeking an experienced, motivated and compassionate Band 6 All Age Continuing Care Nurse to join our All Age Continuing Care service.
2 day(s) ago
Nurse Assessor/Case Officer
North East & North Cumbria ICB
Inner London, Greater London
GBP 39,959 - 48,117 per year
GP/General Practitioner
Job summary We are seeking an experienced, motivated and compassionate Band 6 All Age Continuing Care Nurse to join our All Age Continuing Care service.
2 day(s) ago
Pharmacy Technician - Primary Care
Three Valleys Health PCN
Gloucestershire, Wiltshire and Bristol/Bath area, South West England
GP/General Practitioner
Job summary 3 Valleys Health Primary Care Network would like to expand our Pharmacy team and have a vacancy in the Midsomer Norton/Radstock area.
6 day(s) ago
Pharmacy Technician - Primary Care
Three Valleys Health PCN
Gloucestershire, Wiltshire and Bristol/Bath area, South West England
GP/General Practitioner
Job summary 3 Valleys Health Primary Care Network would like to expand our Pharmacy team and have a vacancy in the Midsomer Norton/Radstock area.
6 day(s) ago
Salaried GP
SLC Medical Group
Inner London, Greater London
GP/General Practitioner
Job summary We are seeking an enthusiastic GP to join our established team at SLC Medical Group.
6 day(s) ago
Salaried GP
SLC Medical Group
Inner London, Greater London
GP/General Practitioner
Job summary We are seeking an enthusiastic GP to join our established team at SLC Medical Group.
6 day(s) ago
Nursing Associate, Dementia & Frailty
Sunderland GP Alliance
Inner London, Greater London
GBP 30,470 per year
GP/General Practitioner
Job summary Make a Real Difference to Older People in Sunderland Are you a compassionate and motivated Registered Nursing Associate looking for a rewarding rol…
8 day(s) ago
Nursing Associate, Dementia & Frailty
Sunderland GP Alliance
Inner London, Greater London
GBP 30,470 per year
GP/General Practitioner
Job summary Make a Real Difference to Older People in Sunderland Are you a compassionate and motivated Registered Nursing Associate looking for a rewarding rol…
8 day(s) ago
Social Prescribing Link Worker
Sunderland GP Alliance
Inner London, Greater London
GBP 32,184 per year
GP/General Practitioner
Job summary Job title: Social Prescribing Link Worker Location: Sunderland Contract Type: Permanent Hours: 37.
8 day(s) ago
Social Prescribing Link Worker
Sunderland GP Alliance
Inner London, Greater London
GBP 32,184 per year
GP/General Practitioner
Job summary Job title: Social Prescribing Link Worker Location: Sunderland Contract Type: Permanent Hours: 37.
8 day(s) ago
Data Engineer
North East & North Cumbria ICB
Inner London, Greater London
GBP 39,959 - 48,117 per year
GP/General Practitioner
Job summary Are you passionate about health and social care and looking for a role that offers flexibility and growth?
8 day(s) ago
Data Engineer
North East & North Cumbria ICB
Inner London, Greater London
GBP 39,959 - 48,117 per year
GP/General Practitioner
Job summary Are you passionate about health and social care and looking for a role that offers flexibility and growth?
8 day(s) ago
Advanced Clinical Practitioner
East Suffolk and North Essex NHS Foundation Trust View all jobs
Posted 27 day(s) ago
Reference: 2307998
Job summary
An exciting opportunity has arisen for a Advanced Clinical Practitioner (ACP) to join our Specialist Frailty Services based in the community across North East Essex.
We are seeking a dynamic ACP to join our multidisciplinary frailty team working within our expanding Frailty Rapid Assessment Service
Bringing Frailty and Older persons expertise you will play a key role in delivering an admission avoidance service with a focus on preserving function and independence, and supporting proactive patient care.
You will also be required to support other frailty services, including the Frailty Hospital @ Home service (Virtual Ward).
Working 9.5 hour shifts covering 7 days. Weekend working will be expected.
Banding and Progression:
o Band 7 if working towards a full MSc in Advanced Clinical Practice.
o Band 8A upon completion of a full ACP MSc, with clear progression to 8A once achieved, in line with Trust policy
Working 9.5 hour shifts covering 7 days. Weekend working will be expected.
Please note interview date 14th September 2026
Main duties of the job
Uses specialist knowledge and specific training to act autonomously in assessing, planning, and implementinga comprehensive management plan for undifferentiated presentations within their defined scope of practice.
Elicit a patient history appropriate to the clinical situation, which will demonstrate a holistic review of thepatient's physical and emotional wellbeing and needs.
Undertake physical examinations as indicated by the patient's condition; autonomously analysing complexclinical signs and investigation of results to consider differential diagnoses and diagnose conditions, initiatingtreatment as required.
Performs clinical procedures appropriate to the history and physical examination of the patient, includingfurther invasive testing and treatments requiring highly developed skills and precision, including (but not limited to catheterisation, cannulation, venepuncture, Prescribing and de-prescribing appropriately
About us
We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients' own homes
We are one of the largest NHS organisations in England, employing more than 12,000 staff
We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options
Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services
Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients
We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what's widely regarded as the world's best EPR system to ESNEFT, transforming life in hospital for staff and patients
If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you
Find out about living and working here - www.youtube.com/watch?v=GkPu7HphU8A
Details
Date posted
28 August 2026
Pay scheme
Agenda for change
Band
Band 8a
Salary
£57,528 to £64,750 a year
per annum
Contract
Permanent
Working pattern
Full-time
Reference number
432-HR742-26
Job locations
Colchester/Clacton
Colchester
CO4 9YQ
United Kingdom
Job description
Job responsibilities
For full details of the responsibilities and duties of this role please see the attached job description.
Job description
Job responsibilities
For full details of the responsibilities and duties of this role please see the attached job description.
Person Specification
Qualifications
Essential
- Professional Registration with either NMC, GPhC or HCPC.
- Possession of 1st degree in a clinical field e.g., Nursing, physiotherapy at a minimum 2:2 classification
- Non-Medical Prescribing (v300) if appropriate to registered profession /role
- Leadership/management course
Desirable
- Continuing education
- Working towards an MSc in Advanced Practice or recognised equivalent by HEE Centre Advancing Practice
Experience
Essential
- Completed portfolio of supervised practice in advanced clinical practice.
- Continued professional development following MSc completion.
- Recent teaching, mentorship, and supervision of staff
- Multi - professional working
- Frailty or older persons understanding
Desirable
- Evidence of clinical work in an autonomous role
- Evidence of quality improvement methodology and audit experience
- Evidence of involvement in change management
- Working towards a full MSc in Advanced clinical practice
- Frailty or Older persons Qualification
Person Specification
Qualifications
Essential
- Professional Registration with either NMC, GPhC or HCPC.
- Possession of 1st degree in a clinical field e.g., Nursing, physiotherapy at a minimum 2:2 classification
- Non-Medical Prescribing (v300) if appropriate to registered profession /role
- Leadership/management course
Desirable
- Continuing education
- Working towards an MSc in Advanced Practice or recognised equivalent by HEE Centre Advancing Practice
Experience
Essential
- Completed portfolio of supervised practice in advanced clinical practice.
- Continued professional development following MSc completion.
- Recent teaching, mentorship, and supervision of staff
- Multi - professional working
- Frailty or older persons understanding
Desirable
- Evidence of clinical work in an autonomous role
- Evidence of quality improvement methodology and audit experience
- Evidence of involvement in change management
- Working towards a full MSc in Advanced clinical practice
- Frailty or Older persons Qualification
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Employer details
Employer name
East Suffolk and North Essex NHS Foundation Trust
Address
Colchester/Clacton
Colchester
CO4 9YQ
United Kingdom
Employer's website
https://www.esneft.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
East Suffolk and North Essex NHS Foundation Trust
Address
Colchester/Clacton
Colchester
CO4 9YQ
United Kingdom
Employer's website
https://www.esneft.nhs.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 28 day(s) ago
Reference: 2305416
Job summary
A fantastic opportunity for a salaried GP to join our friendly team for 4-6 sessions per week.
The role is based in our Walton-on-the-Naze practice, which has been recognised in patient surveys as one of the best practices in the area. Walton is a family seaside resort with sandy beaches, seafront gardens, quaint narrow streets and the second longest pier in England.
Main duties of the job
You will be part of the GP team managing a busy, interesting clinical caseload spread over the populations covered by Walton Medical Centre and ensuring the highest standard of care for all registered and temporary patients. You will carry out all the duties reasonably expected of an NHS general practitioner using the standards expected by the GMC and RCGP in line with appropriate national and/or local guidelines.
In accordance with the practice rota, as agreed, you will make yourself available to undertake a variety of duties including surgery, telephone and electronic consultations and queries, visiting patients homes, checking and signing repeat prescriptions and dealing with queries, paperwork and correspondence in a timely fashion.
You will be making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other care workers within the organisation.
About us
Walton Medical is based in the seaside town of Walton-on-the-Naze in north-east Essex.
There is a wide socio-economic and demographic served within our area which will provide an interesting and varied case mix.
You will be joining an enthusiastic team of clinicians and administrators. The clinical team consists of 2 partners, 2 salaried GPs, ANPs, practice nurses and GPAs.
You will be well supported with on-going professional development (training support, CPD and peer support). The role will contribute to the improving quality of care of our patients of the practice.
Details
Date posted
27 August 2026
Pay scheme
Other
Salary
Depending on experience - depending on experience
Contract
Permanent
Working pattern
Part-time
Reference number
29931
Job locations
Vicarage Lane
Walton on the Naze
Essex
CO14 8PA
United Kingdom
Job description
Job responsibilities
If you would like to find out more information about this role, please do not hesitate to get in contact with us.
Job description
Job responsibilities
If you would like to find out more information about this role, please do not hesitate to get in contact with us.
Person Specification
Qualifications
Essential
- Fully qualified GP with GMC registration
- Annual appraisal and revalidation (when appropriate)
- Be on the NHSE medical performers list
All applicants should have skills including:
Essential
- Good understanding and experience of chronic disease management, and primary prevention and screening services;
- Ability to take responsibility for your own career development, learning and performance and are responsible for ensuring that all your mandatory training is in date;
- Awareness of and compliance with all relevant practice policies and guidelines, e.g. prescribing, confidentiality, data protection, health and safety;
- Commitment to life-long learning and audit to ensure evidence-based best practice;
- Excellent interpersonal and communication skills in a confidential manner.
Person Specification
Qualifications
Essential
- Fully qualified GP with GMC registration
- Annual appraisal and revalidation (when appropriate)
- Be on the NHSE medical performers list
All applicants should have skills including:
Essential
- Good understanding and experience of chronic disease management, and primary prevention and screening services;
- Ability to take responsibility for your own career development, learning and performance and are responsible for ensuring that all your mandatory training is in date;
- Awareness of and compliance with all relevant practice policies and guidelines, e.g. prescribing, confidentiality, data protection, health and safety;
- Commitment to life-long learning and audit to ensure evidence-based best practice;
- Excellent interpersonal and communication skills in a confidential manner.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Primary Care Careers
Address
Vicarage Lane
Walton on the Naze
Essex
CO14 8PA
United Kingdom
Employer's website
https://www.eoeprimarycarecareers.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Primary Care Careers
Address
Vicarage Lane
Walton on the Naze
Essex
CO14 8PA
United Kingdom
Employer's website
https://www.eoeprimarycarecareers.nhs.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Business Support Administrator
North East & North Cumbria ICB View all jobs
Posted 22 hour(s) ago
Reference: 134-8309525KD
Job summary
Are you passionate about health and social care and looking for a flexible role with room to grow? Join our dedicated team at NENC ICB and help make a real difference in our communities.
We are looking for enthusiastic and motivated people with and administrative background to support our All Age Continuing Care Service. These roles are key to delivering our statutory responsibilities for NHS Continuing Healthcare (CHC) and Funded Nursing Care (FNC).
We welcome applications from candidates seeking flexible working arrangements, including part-time hours and job share opportunities. Depending on the outcome of the recruitment process and the preferred working patterns of successful candidates, more than one appointment may be made. Please indicate your preferred working hours within your application.
Please note this post is only accepting applications from current staff of North East and North Cumbria Integrated Care Board and staff members of North of England Commissioning Support (NECS)
Main duties of the job
What You'll Do:
Provide line management to our Business Support Assistants
Provide administrative support for CHC/FNC referrals and processes
Communicate with patients, families, and external partners (by phone and face-to-face)
Handle enquiries and direct them appropriately
Maintain accurate records and provide cross-cover across admin functions as needed
About us
Our Integrated Care Board (ICB) is the largest in the country.
The ICB is responsible for ensuring that high quality and safe health services are accessible to all of our communities. It has a wide range of functions, including; promoting integration of health and care services, improving peoples health and well-being, reducing health inequalities.
With a £6.6 billion budget and a workforce of 170,000 people across the North East and North Cumbria. As well as strategic functions, ICB staff also work at place level with local health and wellbeing boards in each of our 14 local authority areas. These teams also work alongside our 67 primary care networks which are groups of local GP practices, social care teams and other community- based area providers.
The ICB works with our Provider Collaborative too, this includes the 11 NHS Foundation Trusts in the region, to deliver our shared priorities.
Details
Date posted
24 September 2026
Pay scheme
Agenda for change
Band
Band 4
Salary
£28,392 to £31,157 a year Pro rata, per annum
Contract
Permanent
Working pattern
Full-time, Part-time, Job share, Flexible working
Reference number
134-8309525KD
Job locations
Pemberton House
Colima Avenue
Sunderland
SR5 3XB
United Kingdom
Job description
Job responsibilities
What Were Looking For:
Strong communication and organisational skills
Ability to work in a busy, supportive team environment
Previous admin experience (CHC/FNC knowledge is a bonus but not essential)
Job description
Job responsibilities
What Were Looking For:
Strong communication and organisational skills
Ability to work in a busy, supportive team environment
Previous admin experience (CHC/FNC knowledge is a bonus but not essential)
Person Specification
Qualifications
Essential
- RSA/NVQ level 3 or equivalent relevant experience
- Significant business support level experience and acquired knowledge of relevant process or procedures.
- Significant experience of providing project/business level support
- Demonstrable level of experience of Microsoft Office package including Word, PowerPoint, Excel and One Note.
Desirable
- Project based software packages.
- Experience of working in a fast-paced healthcare environment.
- Oracle procurement experience
- Microsoft Project
Physical Skills
Essential
- Advanced keyboard skills.
- Ability to Independently travel as required to meet the requirements of the role.
Responsibilities
Essential
- Identify significant experience of using MS Office packages to ensure efficient and effective business support.
Desirable
- Previous experience of supervising / managing staff.
Person Specification
Qualifications
Essential
- RSA/NVQ level 3 or equivalent relevant experience
- Significant business support level experience and acquired knowledge of relevant process or procedures.
- Significant experience of providing project/business level support
- Demonstrable level of experience of Microsoft Office package including Word, PowerPoint, Excel and One Note.
Desirable
- Project based software packages.
- Experience of working in a fast-paced healthcare environment.
- Oracle procurement experience
- Microsoft Project
Physical Skills
Essential
- Advanced keyboard skills.
- Ability to Independently travel as required to meet the requirements of the role.
Responsibilities
Essential
- Identify significant experience of using MS Office packages to ensure efficient and effective business support.
Desirable
- Previous experience of supervising / managing staff.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
North East & North Cumbria ICB
Address
Pemberton House
Colima Avenue
Sunderland
SR5 3XB
United Kingdom
Employer's website
Employer details
Employer name
North East & North Cumbria ICB
Address
Pemberton House
Colima Avenue
Sunderland
SR5 3XB
United Kingdom
Employer's website
Apply Now
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Posted 22 hour(s) ago
Reference: VPFBCC59E2
Job summary
We are looking for an outstanding Bank Driver who lives locally, within a 3 mile radius to Cygnet Hospital Hexham ( NE46 4JR), with a passion for making a difference to others. Youll be working Bank Hours at our site in Hexham helping maintain a safe and healthy environment for the people travelling in our care. Cygnet Hospital Hexham is our 27 bed mental health facility for women with complex mental health needs. The hospital is built to meet the latest national specifications for improving mental health within a therapeutic environment.
Main duties of the job
At Cygnet, we support our people to grow their careers, gain new skills and keep stepping up. Apply now to enjoy excellent career prospects while reaping the rewards of making a difference to others every day.
About us
Cygnet Health Care was established in 1988. Since then we have developed a wide range of services for individuals with mental health needs, autism and learning disabilities within the UK. We have built a reputation for delivering pioneering services and outstanding outcomes for the people in our care. Our expert and highly dedicated care team of 10 000 employees empower 2864 individuals across 150 services to consistently make a positive difference to their lives, through service-user focused care and rehabilitation.
Details
Date posted
24 September 2026
Pay scheme
Other
Salary
£23,400 to £23,400 a year
Contract
Permanent
Working pattern
Part-time
Reference number
VPFBCC59E2
Job locations
Hexham
NE46 4JR
United Kingdom
Job description
Job responsibilities
Helping others improve and turn their lives around theres no better feeling. Its what we do for thousands of people at more than 150 sites across the UK. Be a part of it.
We are looking for an outstandingBank Driver who lives locally, within a3 mile radius to Cygnet Hospital Hexham ( NE46 4JR),with a passion for making a difference to others.
Youll be working Bank Hours at our site in Hexham helping maintain a safe and healthy environment for the people travelling in our care.
Cygnet Hospital Hexham is our 27 bed mental health facility for women with complex mental health needs. The hospital is built to meet the latest national specifications for improving mental health within a therapeutic environment.
Situated amongst the soft fields and meadows of the Tyne valley, which is known for its abbey, leafy parks, and mix of independent shops, the hospital will provide an important and much-needed service for service users within the North East of England.
With us, youll have the chance to progress your career in a vibrant, supportive culture tailored to help you thrive.
Apply now to enjoy excellent career prospects while being part of an organisation that cares about helping people.
Your day-to-day
Weare looking fora Driver to provide transport for escort visits for both service users andstaff.Thorough vehicle checks to ensure Safety ChecksReporting of any problems and compliance with Health & Safety and company protocols.Bubbly personality and great comm unication skillsValid, clean driving license (Essential)
Why Cygnet? Well offer you£13.00 per/hour plus 12.1% holiday allowance.
An opening to undertake further learning with our excellent apprenticeship schemeExpert supervision & supportEmployee referral schemeEnhanced maternityFree Health Cash plan24 hours free GP support lineFree life assurance coverFree eye testsCar lease discountsDiscounted gym membershipFree mortgage broker and Insurance coverPension schemeEmployee NHS - discount savings (Blue light Card)Cycle to Work schemeSmart Health Toolkit- Providing you with Fitness Programmes, Nutrition consultation and Health checks
Successful candidates will be required to undergo an enhanced DBS check.
Cygnet has been providing a national network of high-quality specialist mental health services for more than 30 years. We have built a reputation for delivering pioneering services and outstanding outcomes.
What next?
If you care about making a difference we want to talk to you.
Click the button to apply
Job description
Job responsibilities
Helping others improve and turn their lives around theres no better feeling. Its what we do for thousands of people at more than 150 sites across the UK. Be a part of it.
We are looking for an outstandingBank Driver who lives locally, within a3 mile radius to Cygnet Hospital Hexham ( NE46 4JR),with a passion for making a difference to others.
Youll be working Bank Hours at our site in Hexham helping maintain a safe and healthy environment for the people travelling in our care.
Cygnet Hospital Hexham is our 27 bed mental health facility for women with complex mental health needs. The hospital is built to meet the latest national specifications for improving mental health within a therapeutic environment.
Situated amongst the soft fields and meadows of the Tyne valley, which is known for its abbey, leafy parks, and mix of independent shops, the hospital will provide an important and much-needed service for service users within the North East of England.
With us, youll have the chance to progress your career in a vibrant, supportive culture tailored to help you thrive.
Apply now to enjoy excellent career prospects while being part of an organisation that cares about helping people.
Your day-to-day
Weare looking fora Driver to provide transport for escort visits for both service users andstaff.Thorough vehicle checks to ensure Safety ChecksReporting of any problems and compliance with Health & Safety and company protocols.Bubbly personality and great comm unication skillsValid, clean driving license (Essential)
Why Cygnet? Well offer you£13.00 per/hour plus 12.1% holiday allowance.
An opening to undertake further learning with our excellent apprenticeship schemeExpert supervision & supportEmployee referral schemeEnhanced maternityFree Health Cash plan24 hours free GP support lineFree life assurance coverFree eye testsCar lease discountsDiscounted gym membershipFree mortgage broker and Insurance coverPension schemeEmployee NHS - discount savings (Blue light Card)Cycle to Work schemeSmart Health Toolkit- Providing you with Fitness Programmes, Nutrition consultation and Health checks
Successful candidates will be required to undergo an enhanced DBS check.
Cygnet has been providing a national network of high-quality specialist mental health services for more than 30 years. We have built a reputation for delivering pioneering services and outstanding outcomes.
What next?
If you care about making a difference we want to talk to you.
Click the button to apply
Person Specification
General Requirements
Essential
- Please refer to job description above
Desirable
- Please refer to job description above
Person Specification
General Requirements
Essential
- Please refer to job description above
Desirable
- Please refer to job description above
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Cygnet Health Care
Address
Hexham
NE46 4JR
United Kingdom
Employer's website
Employer details
Employer name
Cygnet Health Care
Address
Hexham
NE46 4JR
United Kingdom
Employer's website
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 22 hour(s) ago
Reference: 1554788813
Job summary
Are you a naturally caring experienced Healthcare Assistant in the UK, looking for your career to be fulfilling, where youre valued, recognised and supported? If you want to make a positive difference to the lives of others and change lives for the better, then join the team at Bradley Complex Care in Grimsby as a Healthcare Assistant and experience what delivering great healthcare should feel like. Youll have access to a range of training and development options to help you achieve your career aspirations, while working as part of a supportive and friendly team in a culture built on kindness and teamwork. We are seeking Healthcare Assistants with a minimum of 6 months UK experience, specifically in the field of Mental Health and Learning Disabilities. What you will be doing: You will join an inclusive and supportive team that works well together to provide care to people with a range of Mental Health conditions, using your knowledge and skills to help people along their recover pathway towards lea
Main duties of the job
This temporary Healthcare Assistant position at Elysium Healthcare in Grimsby offers an opportunity to make a significant impact on individuals' lives. You'll work at Bradley Complex Care, providing care for those with Learning Disabilities and Mental Health issues. A minimum of 6 months of relevant UK experience is required. Your responsibilities will include ward rounds, behavior analysis, and personal care assistance. Shift patterns are 11.42 hours per day, up to 40 hours per week, including days, nights, and weekends on a rotational basis. A positive attitude and resilience are crucial, as the role can be challenging yet rewarding.
About us
Elysium Healthcare, part of Ramsay Health Care, operates over 80 services across England and Wales, focusing on Mental Health, Neurological, Learning Disabilities & Autism, and other healthcare areas. With a global presence extending to 10 countries and over 86,000 employees worldwide, Elysium Healthcare is committed to inclusive recruitment and safeguarding service users' welfare. Working with them provides substantial career growth opportunities in a supportive environment that values employee wellbeing and professional development.
Details
Date posted
24 September 2026
Pay scheme
Other
Salary
£13.11 an hour
Contract
Permanent
Working pattern
Full-time
Reference number
1554788813
Job locations
Elysium Healthcare
Grimsby
DN37 0AA
United Kingdom
Job description
Job responsibilities
Are you a naturally caring experienced Healthcare Assistant in the UK, looking for your career to be fulfilling, where you’re valued, recognised and supported?
If you want to make a positive difference to the lives of others and change lives for the better, then join the team at Bradley Complex Care in Grimsby as a Healthcare Assistant and experience what delivering great healthcare should feel like.
You’ll have access to a range of training and development options to help you achieve your career aspirations, while working as part of a supportive and friendly team in a culture built on kindness and teamwork.
We are seeking Healthcare Assistants with a minimum of 6 months UK experience, specifically in the field of Mental Health and Learning Disabilities.
What you will be doing:
You will join an inclusive and supportive team that works well together to provide care to people with a range of Mental Health conditions, using your knowledge and skills to help people along their recover pathway towards leading a valued and fulfilled life.
Your day-to-day will include ward rounds, analysing behaviours and adapting care accordingly with colleagues, updating patient records, and providing overall care and support, which may include assisting with personal hygiene.
It can be quite a challenging environment at times, so a positive attitude, compassion, resilience and vigilance are important. But it is hugely rewarding to see people improve because of your involvement, knowing that you’ve made someone’s life better.
The shift pattern is 11.42 hours a day, 3-4 days a week including days, nights and weekends on rota basis, 40 hours per week.
Where you will be working:
Location: Bradley Road, Grimsby, Lincolnshire, DN37 0AA
You will work at a specialist service for men and women living with complex needs who may have a primary diagnosis of Learning Disability, Mental Health issue or Personality Disorder.
You will work as part of the multidisciplinary team to support people who display behaviours of concern and pose challenges for services, including those with highly complex and severe challenging behaviour.
Bradley Complex Care is located in Bradley, Grimsby, and North East Lincolnshire. The location provides a more relaxed local environment than a busy inner-city setting, which supports service users engaging in their therapeutic programme, thus increasing the pace of recovery and speeding up discharge
What You’ll Get:
At Elysium Healthcare, we believe in taking care of the people who care for others, you’ll enjoy a comprehensive benefits package designed to support your wellbeing, growth, and future:
- Hourly rate of £13.11
- The equivalent of 33 days annual leave (including bank holidays) – plus your birthday off and the option to buy additional annual leave, in our annual selection window.
- Career development and training to help you achieve your professional goals
- Access to our Rewards & Benefits platform Ely-Vate; Your one-stop destination for everyday savings, exclusive benefits, and wellbeing hub!
- Wellbeing support and activities to help you maintain a healthy work-life balance
- Access to Blue Light Card, which provides a range of exclusive offers and discounts
- Life Assurance, for added peace of mind
- Stream – instant access to earned wages when you need it, plus access to save, directly from your wages, alongside financial wellbeing support.
- 24/7 GP service and second medical opinion, to ensure you are the best you can be
- Enhanced Maternity Package, so you can truly enjoy this special time
- Pension contribution, to help secure your future
- Free onsite parking
About your next employer:
Elysium Health care has over 8,000 employees and a unique approach to the delivery of care. With a network of over 80 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move.
Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally.
Elysium Healthcare follows safer recruitment of staff for all appointments and is a Disability Confident employer, committed to inclusive and accessible recruitment. It is a requirement that all staff understand it is each person’s individual responsibility to promote and safeguard the welfare of service users. All candidates will be subject to a DBS disclosure.
Job description
Job responsibilities
Are you a naturally caring experienced Healthcare Assistant in the UK, looking for your career to be fulfilling, where you’re valued, recognised and supported?
If you want to make a positive difference to the lives of others and change lives for the better, then join the team at Bradley Complex Care in Grimsby as a Healthcare Assistant and experience what delivering great healthcare should feel like.
You’ll have access to a range of training and development options to help you achieve your career aspirations, while working as part of a supportive and friendly team in a culture built on kindness and teamwork.
We are seeking Healthcare Assistants with a minimum of 6 months UK experience, specifically in the field of Mental Health and Learning Disabilities.
What you will be doing:
You will join an inclusive and supportive team that works well together to provide care to people with a range of Mental Health conditions, using your knowledge and skills to help people along their recover pathway towards leading a valued and fulfilled life.
Your day-to-day will include ward rounds, analysing behaviours and adapting care accordingly with colleagues, updating patient records, and providing overall care and support, which may include assisting with personal hygiene.
It can be quite a challenging environment at times, so a positive attitude, compassion, resilience and vigilance are important. But it is hugely rewarding to see people improve because of your involvement, knowing that you’ve made someone’s life better.
The shift pattern is 11.42 hours a day, 3-4 days a week including days, nights and weekends on rota basis, 40 hours per week.
Where you will be working:
Location: Bradley Road, Grimsby, Lincolnshire, DN37 0AA
You will work at a specialist service for men and women living with complex needs who may have a primary diagnosis of Learning Disability, Mental Health issue or Personality Disorder.
You will work as part of the multidisciplinary team to support people who display behaviours of concern and pose challenges for services, including those with highly complex and severe challenging behaviour.
Bradley Complex Care is located in Bradley, Grimsby, and North East Lincolnshire. The location provides a more relaxed local environment than a busy inner-city setting, which supports service users engaging in their therapeutic programme, thus increasing the pace of recovery and speeding up discharge
What You’ll Get:
At Elysium Healthcare, we believe in taking care of the people who care for others, you’ll enjoy a comprehensive benefits package designed to support your wellbeing, growth, and future:
- Hourly rate of £13.11
- The equivalent of 33 days annual leave (including bank holidays) – plus your birthday off and the option to buy additional annual leave, in our annual selection window.
- Career development and training to help you achieve your professional goals
- Access to our Rewards & Benefits platform Ely-Vate; Your one-stop destination for everyday savings, exclusive benefits, and wellbeing hub!
- Wellbeing support and activities to help you maintain a healthy work-life balance
- Access to Blue Light Card, which provides a range of exclusive offers and discounts
- Life Assurance, for added peace of mind
- Stream – instant access to earned wages when you need it, plus access to save, directly from your wages, alongside financial wellbeing support.
- 24/7 GP service and second medical opinion, to ensure you are the best you can be
- Enhanced Maternity Package, so you can truly enjoy this special time
- Pension contribution, to help secure your future
- Free onsite parking
About your next employer:
Elysium Health care has over 8,000 employees and a unique approach to the delivery of care. With a network of over 80 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move.
Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally.
Elysium Healthcare follows safer recruitment of staff for all appointments and is a Disability Confident employer, committed to inclusive and accessible recruitment. It is a requirement that all staff understand it is each person’s individual responsibility to promote and safeguard the welfare of service users. All candidates will be subject to a DBS disclosure.
Person Specification
Qualifications
Essential
- We require Healthcare Assistants with a minimum of 6 months UK experience specifically in Mental Health and Learning Disabilities.
Person Specification
Qualifications
Essential
- We require Healthcare Assistants with a minimum of 6 months UK experience specifically in Mental Health and Learning Disabilities.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Elysium Healthcare
Address
Elysium Healthcare
Grimsby
DN37 0AA
United Kingdom
Employer's website
https://www.elysiumhealthcare.co.uk/ (Opens in a new tab)
Employer details
Employer name
Elysium Healthcare
Address
Elysium Healthcare
Grimsby
DN37 0AA
United Kingdom
Employer's website
https://www.elysiumhealthcare.co.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Experienced Specialist Speech and Language Therapist
Derbyshire Community Health Services NHSFT View all jobs
Posted 22 hour(s) ago
Reference: 842-SCS-7835-26
Job summary
Join our fantastic Early Supported Stroke Discharge (ESSD) Team.
Chesterfield and North East Derbyshire ESSD - 0.8wte
About the role
We are looking for an enthusiastic, skilled and motivated Speech & Language Therapistto join our Early Supported Stroke Discharge (ESSD) team, delivering care across Chesterfield and North East Derbyshire.
This is a great opportunity to be part of our well established and highly regarded ESSD model used across Derbyshire. You will play a key role in enabling people to leave hospital earlier and recover safely and effectively in their own homes, delivering high-quality, evidence-based stroke rehabilitation.
What you'll be part of
- A supportive, friendly and progressive ESSD service
- The widerStroke and Neurology Service and Speech & Language Therapy Service within DCHS
- A multidisciplinary team with a strong commitment topatient-centred, evidence-based care
- A service that placestraining, development and staff wellbeingat its heart
Main duties of the job
We are looking for a HCPC and RCSLT registered Speech and Language Therapist, with developed skills, working with communication impairments and dysphagia after stroke, as well as experience working with a community caseload including people with dementia and acquired neurological conditions. You will be able to demonstrate leadership skills in developing service provision and clinical pathways relating to these specialisms. You will have a commitment to providing a high standard of patient focussed care and be a strong team player, with the ability to lead and influence others.
You will be employed by Derbyshire Community Health Services NHS FT as part of their SLT service and as such have access to a team of colleagues with a range of skills and commitment to providing high standards of evidence based approaches, you will be supported by a SLT team leader.
We are a large and dynamic Speech and Language Therapy service of over 100 staff, working across all service areas in Derbyshire.
About us
Our purpose is to provide community health services to a patient population of over one million people in Derbyshire and Derby, as part of Joined Up Care Derbyshire.
We employ around 4,200 substantive staff, caring for patients in 11 community hospitals and more than 30 health centres, as well as in clinics, GP practices, schools, care homes and, increasingly, in people's own homes and via virtual consultations.
Details
Date posted
24 September 2026
Pay scheme
Agenda for change
Band
Band 6
Salary
£39,959 to £48,117 a year pa, pro rata
Contract
Permanent
Working pattern
Part-time
Reference number
842-SCS-7835-26
Job locations
Walton Hospital
Whitecotes Lane
Chesterfield
S40 3HW
United Kingdom
Job description
Job responsibilities
Please see attached Job Description and Person Specification. To apply, please click APPLY FOR THIS JOB - this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account
Job description
Job responsibilities
Please see attached Job Description and Person Specification. To apply, please click APPLY FOR THIS JOB - this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account
Person Specification
Experience
Essential
- Recognised Speech and Language Therapy Degree Qualification
- Registered Member of Royal College of Speech & Language Therapists
- Relevant experience post registration, including dysphagia, stroke and long term conditions
Desirable
- Membership of relevant Clinical Education Networks
- Experience of supervising students and assistants. Feeding back to training establishments on performance
Skills
Essential
- Ability to understand and apply capacity/demand issues in service area to prioritise caseload according to levels of need and explain rationale for decision making to others
- Post graduate dysphagia experience
- Demonstrates ability to be a good team member providing mentorship, clinical supervision and second opinions
- Ability to move between community locations in the working day
Desirable
- Experience in delivering training
Person Specification
Experience
Essential
- Recognised Speech and Language Therapy Degree Qualification
- Registered Member of Royal College of Speech & Language Therapists
- Relevant experience post registration, including dysphagia, stroke and long term conditions
Desirable
- Membership of relevant Clinical Education Networks
- Experience of supervising students and assistants. Feeding back to training establishments on performance
Skills
Essential
- Ability to understand and apply capacity/demand issues in service area to prioritise caseload according to levels of need and explain rationale for decision making to others
- Post graduate dysphagia experience
- Demonstrates ability to be a good team member providing mentorship, clinical supervision and second opinions
- Ability to move between community locations in the working day
Desirable
- Experience in delivering training
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Derbyshire Community Health Services NHSFT
Address
Walton Hospital
Whitecotes Lane
Chesterfield
S40 3HW
United Kingdom
Employer's website
Employer details
Employer name
Derbyshire Community Health Services NHSFT
Address
Walton Hospital
Whitecotes Lane
Chesterfield
S40 3HW
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 22 hour(s) ago
Reference: U0025-26-0161
Job summary
IntraHealth are currently recruiting for a Salaried General Medical Practitioner to help deliver our vision of high-quality medical services at our well-established, progressive, friendly practice team at our St George Medical Practice.
We offer a flexible approach to division of roles and responsibilities within our small friendly and experienced practice team. The clinical teams are also well supported by an excellent administration and management team; this allows our GPs to concentrate on clinical work.
We are looking for an enthusiastic experienced GP looking to take a leading role in improving patients outcomes and contributing towards redesigning services locally by representing the practice at PCN and CCG level.
We provide an excellent opportunity for General practitioners wishing to join our highly respected and friendly teams. We offer:
- Excellent salary and employment benefits, including BMA contract and NHS pension
- Role progression and personal development to medical director level opportunities
- We actively encourage participation in practice decisions and service developments
- We support flexible working patterns and part-time working therefore would encourage applicants who wish to combine a clinical role with other professional or personal commitments.
- We provide peer support, educational opportunities and help towards mandatory training and appraisal.
Main duties of the job
- Provide a range of medical services as defined in the core PMS/APMS contract, additional and enhanced services where appropriate.
- Make professional, autonomous decisions in relation to presenting problems whether self-referred or referred from other healthcare works within the organisation.
- Assess the healthcare needs of patients with undifferentiated and undiagnosed problems
- Screen patients for disease risk factors and early signs of illness.
- Develop care plans for health in consultation with patients and in line with current practice; disease management protocols, provide counselling and health education
- Work within current CCG policy for prescribing
- Be available and accessible to patients
- Maximise effective use of current clinical computer systems. Record clear and contemporaneous consultation notes to agreed standards
- Compile and issue computer generated acute and repeat prescriptions (avoiding hand-written prescriptions whenever possible).
- To take part in/lead on areas including health research, clinical auditing and data collection
- Support the development of the practice to become a GP registrars training practice
- Provide Free certification in line with Schedule 9 of the GMS regulations (1992)
- Provide emergency cover if needed
About us
IntraHealth is one of the UKs leading provider of NHS Primary and Community Care services. We serve a range of patients across our three divisions of Primary Care (general practice), Pharmacy and Clinical Services which includes anticoagulation monitoring, patient medication reviews and childhood immunisation programmes.
We also provide management and clinical support to other GP practices and NHS bodies. We are a well-established organisation having provided NHS services since 1999. Our team is made up of GPs, Advanced Nurse Practitioners (ANPs), Nurses, Pharmacists, Pharmacy Technicians, Health Care Assistants (HCAs) and local administration teams supported by a centralised back office function; providing finance, HR, administration and data analysis support.
We operate NHS services across the North East, North West and Yorkshire.
Details
Date posted
24 September 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Part-time, Flexible working
Reference number
U0025-26-0161
Job locations
William Brown Medical Centre
Manor Way
Peterlee
County Durham
SR8 5TW
United Kingdom
Job description
Job responsibilities
Service Development
- Be involved in developing primary care services to meet the needs of the practice population.
- Working in close collaboration with the practice team to ensure that access targets are reached.
- Work with the practice team to ensure that immunisation and health inequalities targets as defined within the PMS contract are reached.
- Support health development and ensure health promotion work is undertaken to allow the practice population to make informed choices.
- Ensure the practice is represented at appropriate meetings, e.g. Practice Based Commissioning Groups.
Managerial
- Awareness of, and compliance with, all relevant organisation policies and procedures, e.g. prescribing, confidentiality, data protection, health and safety and infection control. Apply these to all aspects of one’s own work.
- Committed to life-long learning and audit to ensure evidence-based practice.
- Contribute to evaluated audit and clinical standards setting within the organisation.
- Contribute to the development of computer-based records.
- Contribute to summarising of patient records and read-coding patient data.
Quality
Adhere to GMC Good Medical practice.
Maintain accurate and timely medical records
Adhere to National and local guidelines (e.g. NICE)
Engage with local quality Frameworks – e.g. QoF and QiP
Reflect on personal practice through SEA, NHS appraisal, patient complaints
Confidentiality
- All patients have the right to expect that all practice staff will respect their privacy and act appropriate at all times.
- In the performance of duties, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as business organisations. All such information from any source is to be regarded as strictly confidential.
- Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may be divulged to authorised persons in accordance with the organisations policies and procedures relating to confidentiality and the protection of personal and sensitive data.
Communication
- The post-holder must recognise the importance of effective communication within the team and will strive to communicate effectively with other team members, patients, carers and recognise people’s needs to alternative methods of communication and respond accordingly.
Equality and Diversity
The Salaried General Medical Practitioner will uphold their equality and diversity commitments and statutory obligations under current equality legislation including the Disability Discrimination Act 2005, the Equality Act 2006 and the Race Relations (Amendment) Act 2000 and:
· Act in ways that support equality and diversity and recognises the importance of people’s rights in accordance with legislation, policies, procedures and good practice.
· Value people as individuals and treating everyone with dignity and respect, consideration and without prejudice, respecting diversity and recognising peoples expressed beliefs, preferences and choices in working with others and delivering appropriate services.
· Recognise and report behaviour that undermines equality under company policy.
· Be consciously aware of own behaviour and encourage the same levels of behaviour in colleagues.
· Acknowledge others’ different perspectives and recognise the diverse needs and experiences of everyone they come into contact with.
· With the support of managers develop an equality and diversity objective through the personal development review process
Health and Safety
The Salaried General Medical Practitioner has a duty to take reasonable care to avoid injury to themselves or to others and to co-operate with the company in meeting its statutory requirements, by:
- Assisting in promoting and maintaining their own and others health, safety and security as defined in the organisations Health & Safety Policy.
- Use of personal security systems within the workplace according to practice guidelines.
- Identifying the risks involved in work activities and undertaken such activities in a way that manages those risks.
- as far as is reasonably practicable, you minimising the risk of infection to themselves and others and in doing so must:-
- be familiar with and adhere to, the organisations policies and guidance on infection prevention and control
- attend statutory education programmes in infection, prevention and control.
- Include infection prevention and control as an integral part of your continuous personal and professional development.
- Take responsibility, so far as is reasonably practicable, in helping ensure that effective prevention and control of healthcare acquired infections is embedded into everyday practice and applied consistently by themselves and their colleagues.
- Report potential risks identified.
Personal and Professional Development
- Maintain continued education through attendance at courses and/or study days as necessary and as identified within clinical and organisation appraisals (Personal Development Plan).
- Ensure appropriate professional registration and licensing are met through continued professional development.
- Participate in all training programmes implemented by the practice/organisation as part of this employment. This training would include:
- Participation in an annual performance review. Maintaining a log of all personal and/or professional development.
- take responsibilities for own development, learning and performance.
- demonstrate skills and activities to others who are undertaking similar work.
- Active involvement in the Annual NHS Appraisal process
- Active involvement in the GMC Revalidation and Licensing procedures
Job description
Job responsibilities
Service Development
- Be involved in developing primary care services to meet the needs of the practice population.
- Working in close collaboration with the practice team to ensure that access targets are reached.
- Work with the practice team to ensure that immunisation and health inequalities targets as defined within the PMS contract are reached.
- Support health development and ensure health promotion work is undertaken to allow the practice population to make informed choices.
- Ensure the practice is represented at appropriate meetings, e.g. Practice Based Commissioning Groups.
Managerial
- Awareness of, and compliance with, all relevant organisation policies and procedures, e.g. prescribing, confidentiality, data protection, health and safety and infection control. Apply these to all aspects of one’s own work.
- Committed to life-long learning and audit to ensure evidence-based practice.
- Contribute to evaluated audit and clinical standards setting within the organisation.
- Contribute to the development of computer-based records.
- Contribute to summarising of patient records and read-coding patient data.
Quality
Adhere to GMC Good Medical practice.
Maintain accurate and timely medical records
Adhere to National and local guidelines (e.g. NICE)
Engage with local quality Frameworks – e.g. QoF and QiP
Reflect on personal practice through SEA, NHS appraisal, patient complaints
Confidentiality
- All patients have the right to expect that all practice staff will respect their privacy and act appropriate at all times.
- In the performance of duties, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as business organisations. All such information from any source is to be regarded as strictly confidential.
- Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may be divulged to authorised persons in accordance with the organisations policies and procedures relating to confidentiality and the protection of personal and sensitive data.
Communication
- The post-holder must recognise the importance of effective communication within the team and will strive to communicate effectively with other team members, patients, carers and recognise people’s needs to alternative methods of communication and respond accordingly.
Equality and Diversity
The Salaried General Medical Practitioner will uphold their equality and diversity commitments and statutory obligations under current equality legislation including the Disability Discrimination Act 2005, the Equality Act 2006 and the Race Relations (Amendment) Act 2000 and:
· Act in ways that support equality and diversity and recognises the importance of people’s rights in accordance with legislation, policies, procedures and good practice.
· Value people as individuals and treating everyone with dignity and respect, consideration and without prejudice, respecting diversity and recognising peoples expressed beliefs, preferences and choices in working with others and delivering appropriate services.
· Recognise and report behaviour that undermines equality under company policy.
· Be consciously aware of own behaviour and encourage the same levels of behaviour in colleagues.
· Acknowledge others’ different perspectives and recognise the diverse needs and experiences of everyone they come into contact with.
· With the support of managers develop an equality and diversity objective through the personal development review process
Health and Safety
The Salaried General Medical Practitioner has a duty to take reasonable care to avoid injury to themselves or to others and to co-operate with the company in meeting its statutory requirements, by:
- Assisting in promoting and maintaining their own and others health, safety and security as defined in the organisations Health & Safety Policy.
- Use of personal security systems within the workplace according to practice guidelines.
- Identifying the risks involved in work activities and undertaken such activities in a way that manages those risks.
- as far as is reasonably practicable, you minimising the risk of infection to themselves and others and in doing so must:-
- be familiar with and adhere to, the organisations policies and guidance on infection prevention and control
- attend statutory education programmes in infection, prevention and control.
- Include infection prevention and control as an integral part of your continuous personal and professional development.
- Take responsibility, so far as is reasonably practicable, in helping ensure that effective prevention and control of healthcare acquired infections is embedded into everyday practice and applied consistently by themselves and their colleagues.
- Report potential risks identified.
Personal and Professional Development
- Maintain continued education through attendance at courses and/or study days as necessary and as identified within clinical and organisation appraisals (Personal Development Plan).
- Ensure appropriate professional registration and licensing are met through continued professional development.
- Participate in all training programmes implemented by the practice/organisation as part of this employment. This training would include:
- Participation in an annual performance review. Maintaining a log of all personal and/or professional development.
- take responsibilities for own development, learning and performance.
- demonstrate skills and activities to others who are undertaking similar work.
- Active involvement in the Annual NHS Appraisal process
- Active involvement in the GMC Revalidation and Licensing procedures
Person Specification
Attitudes
Essential
- Positive attitude; self-motivated and able to motivate others
- Credibility with clinicians and managers
- Ability to build trust, respect and co-operation quickly
- Professional courage, integrity and diplomacy
- Self awareness
- Commit to empower and develop staff to optimise individual and team potential
- Ability to work independently as well as part of a team
- Enthusiastic and self-motivated
Skills and Abilities
Essential
- Good leadership skills
- Able to work both individually and as part of a team
- Clinical skills required to manage acute presentations and chronic disease within primary care
- Able to analyse complex facts and situations using a high level of sensitivity and judgement to determine and implement an appropriate course of action
- Good communication skills with a high level of fluency in spoken and written English
- Performance management skills
- Effective delegating skills.
- Working knowledge of GP clinical systems.
- Highly motivated.
- Able to demonstrate innovation and flexibility
- Able to persuade and negotiate.
- Participation in scheme of extended opening times.
- Commitment to High Standards.
- Ability to complete days work on time as well as associated administration
- Must be able to work to deadlines and maintain standardsAwareness of Equality and Diversity principles
- Understanding of confidentiality and the Data Protection Act
- Knowledge of area
- Confident computer user including office applications and email
- Demonstrable leadership in specialist area of practice/projectApplication /interview
Desirable
- Awareness of Equality and Diversity principles
- Understanding of confidentiality and the Data Protection Act
- Confident computer user including office applications and email
- Demonstrable leadership in specialist area of practice/project
Qualifications
Essential
- Registered with the GMC listed on the GMC GP Register with evidence of revalidation
- Accepted Medical Degree
- Evidence of continued personal and professional development
- Appropriate Medical indemnity cover with either MDU/MPS MDDUS
- Management qualification or equivalent relevant experience
- Appropriate safeguarding training
- Registered on the National Medical Performers list
Desirable
- Interest in Diabetes Care
- GP Trainer/willing to train
- Evidence of continuing education
Experience
Essential
- Completed GP Vocational Training Scheme
- One-year experience working as a GP in the UK
Desirable
- Working in UK General Practice Environment.
- Commitment to local area.
Person Specification
Attitudes
Essential
- Positive attitude; self-motivated and able to motivate others
- Credibility with clinicians and managers
- Ability to build trust, respect and co-operation quickly
- Professional courage, integrity and diplomacy
- Self awareness
- Commit to empower and develop staff to optimise individual and team potential
- Ability to work independently as well as part of a team
- Enthusiastic and self-motivated
Skills and Abilities
Essential
- Good leadership skills
- Able to work both individually and as part of a team
- Clinical skills required to manage acute presentations and chronic disease within primary care
- Able to analyse complex facts and situations using a high level of sensitivity and judgement to determine and implement an appropriate course of action
- Good communication skills with a high level of fluency in spoken and written English
- Performance management skills
- Effective delegating skills.
- Working knowledge of GP clinical systems.
- Highly motivated.
- Able to demonstrate innovation and flexibility
- Able to persuade and negotiate.
- Participation in scheme of extended opening times.
- Commitment to High Standards.
- Ability to complete days work on time as well as associated administration
- Must be able to work to deadlines and maintain standardsAwareness of Equality and Diversity principles
- Understanding of confidentiality and the Data Protection Act
- Knowledge of area
- Confident computer user including office applications and email
- Demonstrable leadership in specialist area of practice/projectApplication /interview
Desirable
- Awareness of Equality and Diversity principles
- Understanding of confidentiality and the Data Protection Act
- Confident computer user including office applications and email
- Demonstrable leadership in specialist area of practice/project
Qualifications
Essential
- Registered with the GMC listed on the GMC GP Register with evidence of revalidation
- Accepted Medical Degree
- Evidence of continued personal and professional development
- Appropriate Medical indemnity cover with either MDU/MPS MDDUS
- Management qualification or equivalent relevant experience
- Appropriate safeguarding training
- Registered on the National Medical Performers list
Desirable
- Interest in Diabetes Care
- GP Trainer/willing to train
- Evidence of continuing education
Experience
Essential
- Completed GP Vocational Training Scheme
- One-year experience working as a GP in the UK
Desirable
- Working in UK General Practice Environment.
- Commitment to local area.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Intrahealth Ltd
Address
William Brown Medical Centre
Manor Way
Peterlee
County Durham
SR8 5TW
United Kingdom
Employer's website
Employer details
Employer name
Intrahealth Ltd
Address
William Brown Medical Centre
Manor Way
Peterlee
County Durham
SR8 5TW
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 22 hour(s) ago
Reference: U0025-26-0162
Job summary
IntraHealth are currently recruiting for a Salaried General Medical Practitioner to help deliver our vision of high-quality medical services at our well-established, progressive, friendly practice team.
We offer a flexible approach to division of roles and responsibilities within our small friendly and experienced practice team. The clinical teams are also well supported by an excellent administration and management team; this allows our GPs to concentrate on clinical work.
We are looking for an enthusiastic experienced GP looking to take a leading role in improving patients outcomes and contributing towards redesigning services locally by representing the practice at PCN and CCG level.
We provide an excellent opportunity for General practitioners wishing to join our highly respected and friendly teams. We offer:
- Excellent salary and employment benefits, including BMA contract and NHS pension
- Role progression and personal development to medical director level opportunities
- We actively encourage participation in practice decisions and service developments
- We support flexible working patterns and part-time working therefore would encourage applicants who wish to combine a clinical role with other professional or personal commitments.
- We provide peer support, educational opportunities and help towards mandatory training and appraisal.
Main duties of the job
- Provide a range of medical services as defined in the core PMS/APMS contract, additional and enhanced services where appropriate.
- Make professional, autonomous decisions in relation to presenting problems whether self-referred or referred from other healthcare works within the organisation.
- Assess the healthcare needs of patients with undifferentiated and undiagnosed problems
- Screen patients for disease risk factors and early signs of illness.
- Develop care plans for health in consultation with patients and in line with current practice; disease management protocols, provide counselling and health education
- Work within current CCG policy for prescribing
- Be available and accessible to patients
- Maximise effective use of current clinical computer systems. Record clear and contemporaneous consultation notes to agreed standards
- Compile and issue computer generated acute and repeat prescriptions (avoiding hand-written prescriptions whenever possible).
- To take part in/lead on areas including health research, clinical auditing and data collection
- Support the development of the practice to become a GP registrars training practice
- Provide Free certification in line with Schedule 9 of the GMS regulations (1992)
- Provide emergency cover if needed
About us
IntraHealth is one of the UKs leading provider of NHS Primary and Community Care services. We serve a range of patients across our three divisions of Primary Care (general practice), Pharmacy and Clinical Services which includes anticoagulation monitoring, patient medication reviews and childhood immunisation programmes.
We also provide management and clinical support to other GP practices and NHS bodies. We are a well-established organisation having provided NHS services for over 20 years. Our team is made up of GPs, Advanced Nurse Practitioners (ANPs), Nurses, Pharmacists, Pharmacy Technicians, Health Care Assistants (HCAs) and local administration teams supported by a centralised back office function; providing finance, HR, administration and data analysis support.
We operate NHS services across the North East, North West and Yorkshire.
Details
Date posted
24 September 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Part-time, Flexible working
Reference number
U0025-26-0162
Job locations
Parkgate Medical Practice
Park Place
Darlington
DL1 5LW
United Kingdom
Job description
Job responsibilities
Service Development
- Be involved in developing primary care services to meet the needs of the practice population.
- Working in close collaboration with the practice team to ensure that access targets are reached.
- Work with the practice team to ensure that immunisation and health inequalities targets as defined within the PMS contract are reached.
- Support health development and ensure health promotion work is undertaken to allow the practice population to make informed choices.
- Ensure the practice is represented at appropriate meetings, e.g. Practice Based Commissioning Groups.
Managerial
- Awareness of, and compliance with, all relevant organisation policies and procedures, e.g. prescribing, confidentiality, data protection, health and safety and infection control. Apply these to all aspects of one’s own work.
- Committed to life-long learning and audit to ensure evidence-based practice.
- Contribute to evaluated audit and clinical standards setting within the organisation.
- Contribute to the development of computer-based records.
- Contribute to summarising of patient records and read-coding patient data.
Quality
Adhere to GMC Good Medical practice.
Maintain accurate and timely medical records
Adhere to National and local guidelines (e.g. NICE)
Engage with local quality Frameworks – e.g. QoF and QiP
Reflect on personal practice through SEA, NHS appraisal, patient complaints
Confidentiality
- All patients have the right to expect that all practice staff will respect their privacy and act appropriate at all times.
- In the performance of duties, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as business organisations. All such information from any source is to be regarded as strictly confidential.
- Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may be divulged to authorised persons in accordance with the organisations policies and procedures relating to confidentiality and the protection of personal and sensitive data.
Communication
- The post-holder must recognise the importance of effective communication within the team and will strive to communicate effectively with other team members, patients, carers and recognise people’s needs to alternative methods of communication and respond accordingly.
Equality and Diversity
The Salaried General Medical Practitioner will uphold their equality and diversity commitments and statutory obligations under current equality legislation including the Disability Discrimination Act 2005, the Equality Act 2006 and the Race Relations (Amendment) Act 2000 and:
· Act in ways that support equality and diversity and recognises the importance of people’s rights in accordance with legislation, policies, procedures and good practice.
· Value people as individuals and treating everyone with dignity and respect, consideration and without prejudice, respecting diversity and recognising peoples expressed beliefs, preferences and choices in working with others and delivering appropriate services.
· Recognise and report behaviour that undermines equality under company policy.
· Be consciously aware of own behaviour and encourage the same levels of behaviour in colleagues.
· Acknowledge others’ different perspectives and recognise the diverse needs and experiences of everyone they come into contact with.
· With the support of managers develop an equality and diversity objective through the personal development review process
Health and Safety
The Salaried General Medical Practitioner has a duty to take reasonable care to avoid injury to themselves or to others and to co-operate with the company in meeting its statutory requirements, by:
- Assisting in promoting and maintaining their own and others health, safety and security as defined in the organisations Health & Safety Policy.
- Use of personal security systems within the workplace according to practice guidelines.
- Identifying the risks involved in work activities and undertaken such activities in a way that manages those risks.
- as far as is reasonably practicable, you minimising the risk of infection to themselves and others and in doing so must:-
- be familiar with and adhere to, the organisations policies and guidance on infection prevention and control
- attend statutory education programmes in infection, prevention and control.
- Include infection prevention and control as an integral part of your continuous personal and professional development.
- Take responsibility, so far as is reasonably practicable, in helping ensure that effective prevention and control of healthcare acquired infections is embedded into everyday practice and applied consistently by themselves and their colleagues.
- Report potential risks identified.
Personal and Professional Development
- Maintain continued education through attendance at courses and/or study days as necessary and as identified within clinical and organisation appraisals (Personal Development Plan).
- Ensure appropriate professional registration and licensing are met through continued professional development.
- Participate in all training programmes implemented by the practice/organisation as part of this employment. This training would include:
- Participation in an annual performance review. Maintaining a log of all personal and/or professional development.
- take responsibilities for own development, learning and performance.
- demonstrate skills and activities to others who are undertaking similar work.
- Active involvement in the Annual NHS Appraisal process
- Active involvement in the GMC Revalidation and Licensing procedures
Job description
Job responsibilities
Service Development
- Be involved in developing primary care services to meet the needs of the practice population.
- Working in close collaboration with the practice team to ensure that access targets are reached.
- Work with the practice team to ensure that immunisation and health inequalities targets as defined within the PMS contract are reached.
- Support health development and ensure health promotion work is undertaken to allow the practice population to make informed choices.
- Ensure the practice is represented at appropriate meetings, e.g. Practice Based Commissioning Groups.
Managerial
- Awareness of, and compliance with, all relevant organisation policies and procedures, e.g. prescribing, confidentiality, data protection, health and safety and infection control. Apply these to all aspects of one’s own work.
- Committed to life-long learning and audit to ensure evidence-based practice.
- Contribute to evaluated audit and clinical standards setting within the organisation.
- Contribute to the development of computer-based records.
- Contribute to summarising of patient records and read-coding patient data.
Quality
Adhere to GMC Good Medical practice.
Maintain accurate and timely medical records
Adhere to National and local guidelines (e.g. NICE)
Engage with local quality Frameworks – e.g. QoF and QiP
Reflect on personal practice through SEA, NHS appraisal, patient complaints
Confidentiality
- All patients have the right to expect that all practice staff will respect their privacy and act appropriate at all times.
- In the performance of duties, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as business organisations. All such information from any source is to be regarded as strictly confidential.
- Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may be divulged to authorised persons in accordance with the organisations policies and procedures relating to confidentiality and the protection of personal and sensitive data.
Communication
- The post-holder must recognise the importance of effective communication within the team and will strive to communicate effectively with other team members, patients, carers and recognise people’s needs to alternative methods of communication and respond accordingly.
Equality and Diversity
The Salaried General Medical Practitioner will uphold their equality and diversity commitments and statutory obligations under current equality legislation including the Disability Discrimination Act 2005, the Equality Act 2006 and the Race Relations (Amendment) Act 2000 and:
· Act in ways that support equality and diversity and recognises the importance of people’s rights in accordance with legislation, policies, procedures and good practice.
· Value people as individuals and treating everyone with dignity and respect, consideration and without prejudice, respecting diversity and recognising peoples expressed beliefs, preferences and choices in working with others and delivering appropriate services.
· Recognise and report behaviour that undermines equality under company policy.
· Be consciously aware of own behaviour and encourage the same levels of behaviour in colleagues.
· Acknowledge others’ different perspectives and recognise the diverse needs and experiences of everyone they come into contact with.
· With the support of managers develop an equality and diversity objective through the personal development review process
Health and Safety
The Salaried General Medical Practitioner has a duty to take reasonable care to avoid injury to themselves or to others and to co-operate with the company in meeting its statutory requirements, by:
- Assisting in promoting and maintaining their own and others health, safety and security as defined in the organisations Health & Safety Policy.
- Use of personal security systems within the workplace according to practice guidelines.
- Identifying the risks involved in work activities and undertaken such activities in a way that manages those risks.
- as far as is reasonably practicable, you minimising the risk of infection to themselves and others and in doing so must:-
- be familiar with and adhere to, the organisations policies and guidance on infection prevention and control
- attend statutory education programmes in infection, prevention and control.
- Include infection prevention and control as an integral part of your continuous personal and professional development.
- Take responsibility, so far as is reasonably practicable, in helping ensure that effective prevention and control of healthcare acquired infections is embedded into everyday practice and applied consistently by themselves and their colleagues.
- Report potential risks identified.
Personal and Professional Development
- Maintain continued education through attendance at courses and/or study days as necessary and as identified within clinical and organisation appraisals (Personal Development Plan).
- Ensure appropriate professional registration and licensing are met through continued professional development.
- Participate in all training programmes implemented by the practice/organisation as part of this employment. This training would include:
- Participation in an annual performance review. Maintaining a log of all personal and/or professional development.
- take responsibilities for own development, learning and performance.
- demonstrate skills and activities to others who are undertaking similar work.
- Active involvement in the Annual NHS Appraisal process
- Active involvement in the GMC Revalidation and Licensing procedures
Person Specification
Attitudes
Essential
- Positive attitude; self-motivated and able to motivate others
- Credibility with clinicians and managers
- Ability to build trust, respect and co-operation quickly
- Professional courage, integrity and diplomacy
- Self awareness
- Commit to empower and develop staff to optimise individual and team potential
- Ability to work independently as well as part of a team
- Enthusiastic and self-motivated
Skills and Abilities
Essential
- Good leadership skills
- Able to work both individually and as part of a team
- Clinical skills required to manage acute presentations and chronic disease within primary care
- Able to analyse complex facts and situations using a high level of sensitivity and judgement to determine and implement an appropriate course of action
- Good communication skills with a high level of fluency in spoken and written English
- Performance management skills
- Effective delegating skills.
- Working knowledge of GP clinical systems.
- Highly motivated.
- Able to demonstrate innovation and flexibility
- Able to persuade and negotiate.
- Participation in scheme of extended opening times.
- Commitment to High Standards.
- Ability to complete days work on time as well as associated administration
- Must be able to work to deadlines and maintain standardsAwareness of Equality and Diversity principles
- Understanding of confidentiality and the Data Protection Act
- Knowledge of area
- Confident computer user including office applications and email
- Demonstrable leadership in specialist area of practice/projectApplication /interview
Desirable
- Awareness of Equality and Diversity principles
- Understanding of confidentiality and the Data Protection Act
- Confident computer user including office applications and email
- Demonstrable leadership in specialist area of practice/project
Qualifications
Essential
- Registered with the GMC listed on the GMC GP Register with evidence of revalidation
- Accepted Medical Degree
- Evidence of continued personal and professional development
- Appropriate Medical indemnity cover with either MDU/MPS MDDUS
- Management qualification or equivalent relevant experience
- Appropriate safeguarding training
- Registered on the National Medical Performers list
Desirable
- Interest in Diabetes Care
- GP Trainer/willing to train
- Evidence of continuing education
Experience
Essential
- Completed GP Vocational Training Scheme
- One-year experience working as a GP in the UK
Desirable
- Working in UK General Practice Environment.
- Commitment to local area.
Person Specification
Attitudes
Essential
- Positive attitude; self-motivated and able to motivate others
- Credibility with clinicians and managers
- Ability to build trust, respect and co-operation quickly
- Professional courage, integrity and diplomacy
- Self awareness
- Commit to empower and develop staff to optimise individual and team potential
- Ability to work independently as well as part of a team
- Enthusiastic and self-motivated
Skills and Abilities
Essential
- Good leadership skills
- Able to work both individually and as part of a team
- Clinical skills required to manage acute presentations and chronic disease within primary care
- Able to analyse complex facts and situations using a high level of sensitivity and judgement to determine and implement an appropriate course of action
- Good communication skills with a high level of fluency in spoken and written English
- Performance management skills
- Effective delegating skills.
- Working knowledge of GP clinical systems.
- Highly motivated.
- Able to demonstrate innovation and flexibility
- Able to persuade and negotiate.
- Participation in scheme of extended opening times.
- Commitment to High Standards.
- Ability to complete days work on time as well as associated administration
- Must be able to work to deadlines and maintain standardsAwareness of Equality and Diversity principles
- Understanding of confidentiality and the Data Protection Act
- Knowledge of area
- Confident computer user including office applications and email
- Demonstrable leadership in specialist area of practice/projectApplication /interview
Desirable
- Awareness of Equality and Diversity principles
- Understanding of confidentiality and the Data Protection Act
- Confident computer user including office applications and email
- Demonstrable leadership in specialist area of practice/project
Qualifications
Essential
- Registered with the GMC listed on the GMC GP Register with evidence of revalidation
- Accepted Medical Degree
- Evidence of continued personal and professional development
- Appropriate Medical indemnity cover with either MDU/MPS MDDUS
- Management qualification or equivalent relevant experience
- Appropriate safeguarding training
- Registered on the National Medical Performers list
Desirable
- Interest in Diabetes Care
- GP Trainer/willing to train
- Evidence of continuing education
Experience
Essential
- Completed GP Vocational Training Scheme
- One-year experience working as a GP in the UK
Desirable
- Working in UK General Practice Environment.
- Commitment to local area.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Intrahealth Ltd
Address
Parkgate Medical Practice
Park Place
Darlington
DL1 5LW
United Kingdom
Employer's website
Employer details
Employer name
Intrahealth Ltd
Address
Parkgate Medical Practice
Park Place
Darlington
DL1 5LW
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 1 day(s) ago
Reference: A0814-26-0009
Job summary
The Practice Nurse will work delivering person-centred long-term condition management to our patients. You will work both independently and as part of a multi-disciplinary team, using expert clinical judgement and decision making to ensure safe and effective care.
The practice nurse will work as part of the primary healthcare team providing General Medical Services to the practice patients.
To provide a high quality, professional Health Care service to the patient and staff team at the surgery. To be trained and competent to meet the duties set out below.
Main duties of the job
The Practice Nurse will work autonomously and as part of the wider team to deliver high-quality care, including:
- Management of long-term conditions, including diabetes, asthma, COPD and Ischaemic Heart Disease
- Providing follow-up and continuity of care for patients
- Delivering health promotion, preventative care, and self-management support
- Supporting the practice in achieving QOF targets and enhanced services
- Contributing to service development and quality improvement initiatives
- Health screening, cervical cytology and childhood/adult immunizations
- Supporting the practice's commitment to personalised care planning, particularly for patients with long-term conditions.
About us
Betts Avenue Medical Centre has an exciting opportunity for an enthusiastic, experienced Practice Nurse to join our friendly and committed nursing team. The position is for up to 37 hours per week (full time) working across both of our sites in Benwell and Kenton.
You will be joining a great team led by an experienced ANP, 1 ACP, 2 Practice Nurses and 1 HCA.
Details
Date posted
23 September 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
A0814-26-0009
Job locations
2 Betts Avenue
Newcastle Upon Tyne
NE15 6TQ
United Kingdom
Job description
Job responsibilities
Main duties of the job
The Practice Nurse will work autonomously and as part of the wider team to deliver high-quality care, including:
- Management of long-term conditions, including diabetes, asthma, COPD and Ischaemic Heart Disease
- Providing follow-up and continuity of care for patients
- Delivering health promotion, preventative care, and self-management support
- Supporting the practice in achieving QOF targets and enhanced services
- Contributing to service development and quality improvement initiatives
- Health screening, cervical cytology and childhood/adult immunizations
- Supporting the practice's commitment to personalised care planning, particularly for patients with long-term conditions.
About the Practice
Betts Avenue is a long-established GP Practice operating over two sites (Kenton and Benwell) in Newcastle upon Tyne.
We are a team of 2 GP Partners supported by 3 salaried GPs, 2 long-term Locum GPs, a Lead practice Nurse/Advanced Nurse Practitioner, 1 Advanced Care Practitioner, 2 Practice Nurses, 1 HCA as well as an experienced managerial and admin team.
We deliver a range of GMS services to a population of approximately 10,500 patients. We also have support from Care-Coordinators, Workflow Team, Pharmacy Hub, PCN pharmacists and Technicians, House Visiting team, our 2 own Practice Clinical Pharmacists, a Physiotherapist, 2 Mental Health co-ordinators for adults and a team of Social Link Workers.
We use SystmOne, Accurx and AnalyzeRx.
The GPs are also delivering weekly Ward Rounds in two large local Care Homes. We currently teach Year 5 Medical Students and Nursing Students.
Our practice is a member of the Inner West Primary Care Network, LMC, NGPS and North East North Cumbria ICB.
Job Purpose
To provide a high quality, professional Health Care service to the patient and staff team at the surgery. To be trained and competent to meet the duties set out below.
Job Summary
The practice nurse will work as part of the primary healthcare team providing General Medical Services to the practice patients.
Job Responsibilities:
- Assist in and perform routine tasks related to patient care as directed by senior nursing staff and GPs.
- Management of Chronic Diseases including COPD/Asthma/Diabetes/CVD and hold a recognised qualification in one or more of these areas and be willing to work towards a graduate certificate.
- Experience in Diabetes or Coronary Heart Disease.
- Cytology.
- Wound Care.
- Doppler.
- Travel Health.
- Removal of Sutures.
- ECGs.
- Routine immunisations/Childhood immunisations/Seasonal Immunizations.
- Chaperoning and assisting patients where appropriate who are being examined by another clinician.
- Requesting Pathology tests on ICE, for example blood tests, urine culture, swabs etc.
- Following agreed clinical protocols with referral to senior nurses or GPs as appropriate.
- Supporting junior nursing staff.
Other Tasks will include:
o Supporting junior nursing staff.
o House Calls for the delivery of Annual Reviews to the Frail Housebound patients.
o Maintain general tidiness and cleanliness of nurses and treatment rooms, including stocking and rotating items as required.
o Maintain and cleaning equipment used by the nurses and GPs.
o Participation in administrative systems in the Practice.
o Maintain accurate and contemporaneous records.
o Attend and participate in Practice meetings when required.
o Any other delegated duties appropriate to the post.
RESPONSIBILITIES EXPECTED OF ALL MEMBERS OF THE PRACTICE TEAM:
Confidentiality:
- In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
- In the performance of the duties outlined in this job description, the post-holder will have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential.
- Information relating to patients, carers, colleagues, other healthcare workers of the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.
Health & Safety:
The post holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, the practice Health & Safety Handbook and the practice Infection Control policy and published procedures.
This will include:
- Using personal security systems within the workplace according to practice guidelines
- Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
- Making effective use of training to update knowledge and skills
- Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
- Actively reporting of health & safety hazards and infection hazards immediately when recognised
- Keeping own work areas and general / patient areas clean, assisting the maintenance of general standards of cleanliness consistent with the scope of the post holders role.
- Undertaking periodic infection control training (minimum annually)
- Reporting potential risks identified
- Waste management, including collection, handling, segregation, container management, storage and collection
Equality and Diversity:
The post holder will support the equality, diversity and rights of patients, carers and colleagues, to include:-
o Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures, policies and current legislation
o Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.
o Behaving in a manner which is welcoming to and of the individual, is non-judgemental and respects their circumstances, feelings, priorities and rights.
Personal / Professional Development
The post holder will participate in any training programme implemented by the practice as part of this employment, such training to include
o Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
o Training responsibility for own development, learning, performance and demonstrating skills and activities to others who are undertaking similar work.
Quality:
The post holder will strive to maintain quality within the practice, and will
- Alert other team members to issues of quality and risk
- Assess own performance and take accountability for own actions, either directly or under supervision
- Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance.
- Work effectively with individuals in other agencies to meet patients needs
- Effectively manage own time, workload and resources
Communication:
The post holder should recognise the importance of effective communication within the team and will strive to
- Communicate effectively with other team members
- Communicate effectively with patients and carers
- Recognise peoples needs for alternative methods of communication and respond accordingly
Contribution to the implementation of services:
The post holder will
- Apply practice policies, standards and guidance, agreed clinical software and protocols
- Discuss with other members of the team how the policies, standards and guidelines will affect own work
- Participate in audit where appropriate
Job description
Job responsibilities
Main duties of the job
The Practice Nurse will work autonomously and as part of the wider team to deliver high-quality care, including:
- Management of long-term conditions, including diabetes, asthma, COPD and Ischaemic Heart Disease
- Providing follow-up and continuity of care for patients
- Delivering health promotion, preventative care, and self-management support
- Supporting the practice in achieving QOF targets and enhanced services
- Contributing to service development and quality improvement initiatives
- Health screening, cervical cytology and childhood/adult immunizations
- Supporting the practice's commitment to personalised care planning, particularly for patients with long-term conditions.
About the Practice
Betts Avenue is a long-established GP Practice operating over two sites (Kenton and Benwell) in Newcastle upon Tyne.
We are a team of 2 GP Partners supported by 3 salaried GPs, 2 long-term Locum GPs, a Lead practice Nurse/Advanced Nurse Practitioner, 1 Advanced Care Practitioner, 2 Practice Nurses, 1 HCA as well as an experienced managerial and admin team.
We deliver a range of GMS services to a population of approximately 10,500 patients. We also have support from Care-Coordinators, Workflow Team, Pharmacy Hub, PCN pharmacists and Technicians, House Visiting team, our 2 own Practice Clinical Pharmacists, a Physiotherapist, 2 Mental Health co-ordinators for adults and a team of Social Link Workers.
We use SystmOne, Accurx and AnalyzeRx.
The GPs are also delivering weekly Ward Rounds in two large local Care Homes. We currently teach Year 5 Medical Students and Nursing Students.
Our practice is a member of the Inner West Primary Care Network, LMC, NGPS and North East North Cumbria ICB.
Job Purpose
To provide a high quality, professional Health Care service to the patient and staff team at the surgery. To be trained and competent to meet the duties set out below.
Job Summary
The practice nurse will work as part of the primary healthcare team providing General Medical Services to the practice patients.
Job Responsibilities:
- Assist in and perform routine tasks related to patient care as directed by senior nursing staff and GPs.
- Management of Chronic Diseases including COPD/Asthma/Diabetes/CVD and hold a recognised qualification in one or more of these areas and be willing to work towards a graduate certificate.
- Experience in Diabetes or Coronary Heart Disease.
- Cytology.
- Wound Care.
- Doppler.
- Travel Health.
- Removal of Sutures.
- ECGs.
- Routine immunisations/Childhood immunisations/Seasonal Immunizations.
- Chaperoning and assisting patients where appropriate who are being examined by another clinician.
- Requesting Pathology tests on ICE, for example blood tests, urine culture, swabs etc.
- Following agreed clinical protocols with referral to senior nurses or GPs as appropriate.
- Supporting junior nursing staff.
Other Tasks will include:
o Supporting junior nursing staff.
o House Calls for the delivery of Annual Reviews to the Frail Housebound patients.
o Maintain general tidiness and cleanliness of nurses and treatment rooms, including stocking and rotating items as required.
o Maintain and cleaning equipment used by the nurses and GPs.
o Participation in administrative systems in the Practice.
o Maintain accurate and contemporaneous records.
o Attend and participate in Practice meetings when required.
o Any other delegated duties appropriate to the post.
RESPONSIBILITIES EXPECTED OF ALL MEMBERS OF THE PRACTICE TEAM:
Confidentiality:
- In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
- In the performance of the duties outlined in this job description, the post-holder will have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential.
- Information relating to patients, carers, colleagues, other healthcare workers of the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.
Health & Safety:
The post holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, the practice Health & Safety Handbook and the practice Infection Control policy and published procedures.
This will include:
- Using personal security systems within the workplace according to practice guidelines
- Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
- Making effective use of training to update knowledge and skills
- Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
- Actively reporting of health & safety hazards and infection hazards immediately when recognised
- Keeping own work areas and general / patient areas clean, assisting the maintenance of general standards of cleanliness consistent with the scope of the post holders role.
- Undertaking periodic infection control training (minimum annually)
- Reporting potential risks identified
- Waste management, including collection, handling, segregation, container management, storage and collection
Equality and Diversity:
The post holder will support the equality, diversity and rights of patients, carers and colleagues, to include:-
o Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures, policies and current legislation
o Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.
o Behaving in a manner which is welcoming to and of the individual, is non-judgemental and respects their circumstances, feelings, priorities and rights.
Personal / Professional Development
The post holder will participate in any training programme implemented by the practice as part of this employment, such training to include
o Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
o Training responsibility for own development, learning, performance and demonstrating skills and activities to others who are undertaking similar work.
Quality:
The post holder will strive to maintain quality within the practice, and will
- Alert other team members to issues of quality and risk
- Assess own performance and take accountability for own actions, either directly or under supervision
- Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance.
- Work effectively with individuals in other agencies to meet patients needs
- Effectively manage own time, workload and resources
Communication:
The post holder should recognise the importance of effective communication within the team and will strive to
- Communicate effectively with other team members
- Communicate effectively with patients and carers
- Recognise peoples needs for alternative methods of communication and respond accordingly
Contribution to the implementation of services:
The post holder will
- Apply practice policies, standards and guidance, agreed clinical software and protocols
- Discuss with other members of the team how the policies, standards and guidelines will affect own work
- Participate in audit where appropriate
Person Specification
Knowledge
Essential
- - Needs of patients with long-term conditions
- - Health promotion strategies
- - Aware of accountability of own role and other roles in a nurse-led service
- - Awareness of clinical governance issues in primary care
- -Patient group directives and associated policy
Desirable
- - Public health issues in the local area
- - Awareness of local and national health policy
- - Awareness of issues within the wider health economy
Skills
Essential
- - Clinical skills including immunisation and vaccination
- - Management of long-term conditions with support from lead nurses
- - Excellent interpersonal and teamworking skills
- - Ability to communicate complex messages to patients and families
- - Excellent time management skills/ability to prioritise and manage own time
- - Negotiation and conflict resolution/management skills
- - IT Skills
Desirable
- - Doppler
- - Contraceptive advice, sexual health screening and advice
- - Cervical Cytology
- - ECG'S
Qualifications
Essential
- - Registered Nurse (NMC)
- - UK Registration: Applicants must have current UK Professional registration. For further information please see NHS Careers Website.
- - Disclosure and Barring Service Check
- - Significant Primary care of relevant experience
- - Management and education of patients with chronic disease/long term conditions
- - Evidence of ongoing CPD and revalidation
- - Certified in immunisations and vaccinations
- - Cervical Smear Taker
Desirable
- - Relevant Nursing/Health Degree
- - Experience in managing diabetes in primary care
- - Mentor/Teaching
- - Independent and Supplementary Prescribing qualification or be willing to work towards this in the future should the Practice's needs require this.
Experience
Essential
- - Minimum 2 years post- registration experience
- - Management of Long-term conditions
- - Involvement in implementing and using protocols and clinical guidelines
- - Experience of audit
Desirable
- - At least 1 year recent primary or community nursing experience
- - Experience of working with the SystmOne clinical system
- - Knowledge of QOF, NICE guidance and national screening programmes
Person Specification
Knowledge
Essential
- - Needs of patients with long-term conditions
- - Health promotion strategies
- - Aware of accountability of own role and other roles in a nurse-led service
- - Awareness of clinical governance issues in primary care
- -Patient group directives and associated policy
Desirable
- - Public health issues in the local area
- - Awareness of local and national health policy
- - Awareness of issues within the wider health economy
Skills
Essential
- - Clinical skills including immunisation and vaccination
- - Management of long-term conditions with support from lead nurses
- - Excellent interpersonal and teamworking skills
- - Ability to communicate complex messages to patients and families
- - Excellent time management skills/ability to prioritise and manage own time
- - Negotiation and conflict resolution/management skills
- - IT Skills
Desirable
- - Doppler
- - Contraceptive advice, sexual health screening and advice
- - Cervical Cytology
- - ECG'S
Qualifications
Essential
- - Registered Nurse (NMC)
- - UK Registration: Applicants must have current UK Professional registration. For further information please see NHS Careers Website.
- - Disclosure and Barring Service Check
- - Significant Primary care of relevant experience
- - Management and education of patients with chronic disease/long term conditions
- - Evidence of ongoing CPD and revalidation
- - Certified in immunisations and vaccinations
- - Cervical Smear Taker
Desirable
- - Relevant Nursing/Health Degree
- - Experience in managing diabetes in primary care
- - Mentor/Teaching
- - Independent and Supplementary Prescribing qualification or be willing to work towards this in the future should the Practice's needs require this.
Experience
Essential
- - Minimum 2 years post- registration experience
- - Management of Long-term conditions
- - Involvement in implementing and using protocols and clinical guidelines
- - Experience of audit
Desirable
- - At least 1 year recent primary or community nursing experience
- - Experience of working with the SystmOne clinical system
- - Knowledge of QOF, NICE guidance and national screening programmes
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Betts Avenue Medical Centre
Address
2 Betts Avenue
Newcastle Upon Tyne
NE15 6TQ
United Kingdom
Employer's website
https://www.bettsavenue.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Betts Avenue Medical Centre
Address
2 Betts Avenue
Newcastle Upon Tyne
NE15 6TQ
United Kingdom
Employer's website
https://www.bettsavenue.nhs.uk/ (Opens in a new tab)
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Posted 1 day(s) ago
Reference: A5620-26-0006
Job summary
We have an exciting opportunity for the right person to join our amazing reception / care navigation team at Dunsville Medical Centre. This is a permanent contract subject to a mutual probation period. We have 36 hours (full time) but would be happy to separate these between 2 candidates, please ensure your preference (36 or 18 hours) is noted in your application. We are ideally looking for a receptionist who would like to learn and cover other admin roles within the practice which may allow the candidate the opportunity to diversify and expand their knowledge.
Main duties of the job
Our reception / care navigators take calls and online requests from patients. The patients are then directed to the most appropriate clinician or alternative service. They also deal with prescription requests and and other enquiries, both on the telephone and over the counter. We are looking for a staff member who has exceptional inter personal skills and is able to deal with challenging circumstances calmly and efficiently. We would like the successful candidate to learn and support other administration tasks within the practice.
About us
Dunsville Medical centre is a well established GP practice in North East Doncaster. We have a stable patient base of around 7000. We have a very good relationship with our patients and the wider health community. We are open Monday to Friday and provide extended access to patients across our area on Saturdays.
Details
Date posted
23 September 2026
Pay scheme
Other
Salary
£13.27 an hour Potential for some Saturdays at higher rate.
Contract
Permanent
Working pattern
Full-time, Part-time, Job share
Reference number
A5620-26-0006
Job locations
Dunsville Health Centre
High Street
Dunsville
Doncaster
South Yorkshire
DN7 4BY
United Kingdom
Job description
Job responsibilities
Job Summary (Receptionist / Care Navigator)
An exciting opportunity has arisen to join the reception and care navigation team at Dunsville Medical Centre, Doncaster.
You will provide face-to-face and telephone support to our patients, working alongside our friendly reception, administrative and clinical teams to ensure patients receive the best possible experience. The ideal candidate will have a wider knowledge (or happy to learn) of general practice and the associated administrative roles.
We would like applicants to use NHS jobs to apply however you maycontact the practice for an informal conversation if you require more information.
Main Duties of the Job
The primary responsibilities of this role include:
- Providing care navigation, including assisting patients to access the most appropriate service.
- Booking appointments, managing triage requests and guiding patients through practice processes.
- Processing repeat prescription requests and handling general patient enquiries.
- Carrying out general office and administrative duties, including filing, photocopying, scanning and dealing with incoming correspondence.
- Supporting the wider reception and clinical team to ensure smooth day-to-day running of the practice.
About the Organisation
Dunsville Medical Centre is a long established, busy GP practice providing high quality care to our local community. Our team works hard to maintain excellent patient service, whilst supporting one another in a positive, friendly, and collaborative working environment.
We place strong emphasis on staff wellbeing, teamwork and professional support, ensuring every team member feels valued and able to contribute to the smooth running of the practice.
Interested?
We welcome applications from individuals with strong communication skills, excellent customer service experience, and the ability to remain organised in a busy environment. Prior GP experience would be beneficial.
For an informal discussion or to find out more about the role, please contact the surgery https://dunsvillemedicalcentre.nhs.uk/
Job description
Job responsibilities
Job Summary (Receptionist / Care Navigator)
An exciting opportunity has arisen to join the reception and care navigation team at Dunsville Medical Centre, Doncaster.
You will provide face-to-face and telephone support to our patients, working alongside our friendly reception, administrative and clinical teams to ensure patients receive the best possible experience. The ideal candidate will have a wider knowledge (or happy to learn) of general practice and the associated administrative roles.
We would like applicants to use NHS jobs to apply however you maycontact the practice for an informal conversation if you require more information.
Main Duties of the Job
The primary responsibilities of this role include:
- Providing care navigation, including assisting patients to access the most appropriate service.
- Booking appointments, managing triage requests and guiding patients through practice processes.
- Processing repeat prescription requests and handling general patient enquiries.
- Carrying out general office and administrative duties, including filing, photocopying, scanning and dealing with incoming correspondence.
- Supporting the wider reception and clinical team to ensure smooth day-to-day running of the practice.
About the Organisation
Dunsville Medical Centre is a long established, busy GP practice providing high quality care to our local community. Our team works hard to maintain excellent patient service, whilst supporting one another in a positive, friendly, and collaborative working environment.
We place strong emphasis on staff wellbeing, teamwork and professional support, ensuring every team member feels valued and able to contribute to the smooth running of the practice.
Interested?
We welcome applications from individuals with strong communication skills, excellent customer service experience, and the ability to remain organised in a busy environment. Prior GP experience would be beneficial.
For an informal discussion or to find out more about the role, please contact the surgery https://dunsvillemedicalcentre.nhs.uk/
Person Specification
Experience
Essential
- Good IT literacy including email, data entry and use of computer systems
- Experience working in a customer-facing role
- Experience working in a busy environment with competing demands
- Ability to communicate clearly and professionally by telephone and face-to-face
Desirable
- Experience in a healthcare reception role
- Experience of SystmOne or similar clinical system
- Experience handling confidential or sensitive information
- Experience dealing with challenging, upset or distressed members of the public
- Experience communicating with vulnerable individuals in a professional and compassionate manner
- Experience resolving difficult situations whilst remaining calm, courteous and professional
- Experience prioritising multiple tasks whilst maintaining accuracy and attention to detail
Qualifications
Essential
- Good general standard of education
- Good standard of IT literacy
Desirable
- GCSE English and Maths (Grade C/4 or above) or equivalent
Person Specification
Experience
Essential
- Good IT literacy including email, data entry and use of computer systems
- Experience working in a customer-facing role
- Experience working in a busy environment with competing demands
- Ability to communicate clearly and professionally by telephone and face-to-face
Desirable
- Experience in a healthcare reception role
- Experience of SystmOne or similar clinical system
- Experience handling confidential or sensitive information
- Experience dealing with challenging, upset or distressed members of the public
- Experience communicating with vulnerable individuals in a professional and compassionate manner
- Experience resolving difficult situations whilst remaining calm, courteous and professional
- Experience prioritising multiple tasks whilst maintaining accuracy and attention to detail
Qualifications
Essential
- Good general standard of education
- Good standard of IT literacy
Desirable
- GCSE English and Maths (Grade C/4 or above) or equivalent
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Dunsville Medical Centre
Address
Dunsville Health Centre
High Street
Dunsville
Doncaster
South Yorkshire
DN7 4BY
United Kingdom
Employer's website
Employer details
Employer name
Dunsville Medical Centre
Address
Dunsville Health Centre
High Street
Dunsville
Doncaster
South Yorkshire
DN7 4BY
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Business Support Administrator
North East & North Cumbria ICB View all jobs
Posted 1 day(s) ago
Reference: 134-8315548KD
Job summary
Did you know that physical inactivity remains one of the biggest contributors to poor health, with around 1 in 4 adults doing less than 30 minutes of physical activity each week?
Movement 26.2 is a new national movement designed to help people build more activity into everyday life, starting with walking. It supports the prevention ambitions set out in the NHS 10 Year Health Plan by making physical activity feel simple and achievable.
Main duties of the job
You will support the planning and coordination of a communications and engagement approach that mobilises NHS organisations across the country to support the Movement 26.2 programme. This will include developing plans, core messaging, materials and toolkits, ensuring they complement existing prevention, personalised care, neighbourhood health and workforce wellbeing activity.
About us
Our Integrated Care Board (ICB) is the largest in the country.
The ICB is responsible for ensuring that high quality and safe health services are accessible to all of our communities. It has a wide range of functions, including; promoting integration of health and care services, improving peoples health and well-being, reducing health inequalities.
With a £6.6 billion budget and a workforce of 170,000 people across the North East and North Cumbria. As well as strategic functions, ICB staff also work at place level with local health and wellbeing boards in each of our 14 local authority areas. These teams also work alongside our 67 primary care networks which are groups of local GP practices, social care teams and other community- based area providers.
The ICB works with our Provider Collaborative too, this includes the 11 NHS Foundation Trusts in the region, to deliver our shared priorities.
Details
Date posted
23 September 2026
Pay scheme
Agenda for change
Band
Band 4
Salary
£28,392 to £31,157 a year Per annum
Contract
Fixed term
Duration
12 months
Working pattern
Full-time, Flexible working
Reference number
134-8315548KD
Job locations
Pemberton House
Colima Avenue
Sunderland
SR5 3XB
United Kingdom
Job description
Job responsibilities
We are looking for a passionate and enthusiastic Business Support Administrator (Special Projects Marketing and Communications) to support communications, engagement and marketing activities for the Movement 26.2 programme.
This is an exciting role for someone who is looking to pursue a career in communications, engagement and marketing, working on a prominent national programme.
For further information, please contact Simon Clayton, communications and engagement manager on [email protected].
Job description
Job responsibilities
We are looking for a passionate and enthusiastic Business Support Administrator (Special Projects Marketing and Communications) to support communications, engagement and marketing activities for the Movement 26.2 programme.
This is an exciting role for someone who is looking to pursue a career in communications, engagement and marketing, working on a prominent national programme.
For further information, please contact Simon Clayton, communications and engagement manager on [email protected].
Person Specification
Qualifications
Essential
- RSA/NVQ level 3 or equivalent relevant experience
- Significant business support level experience and acquired knowledge of relevant process or procedures.
- Significant experience of providing project/business level support
- Demonstrable level of experience of Microsoft Office package including Word, PowerPoint, Excel and One Note.
Desirable
- Project based software packages.
- Experience of working in a fast-paced healthcare environment.
- Oracle procurement experience
- Microsoft Project
Physical Skills
Essential
- Advanced keyboard skills.
- Ability to Independently travel as required to meet the requirements of the role.
Person Specification
Qualifications
Essential
- RSA/NVQ level 3 or equivalent relevant experience
- Significant business support level experience and acquired knowledge of relevant process or procedures.
- Significant experience of providing project/business level support
- Demonstrable level of experience of Microsoft Office package including Word, PowerPoint, Excel and One Note.
Desirable
- Project based software packages.
- Experience of working in a fast-paced healthcare environment.
- Oracle procurement experience
- Microsoft Project
Physical Skills
Essential
- Advanced keyboard skills.
- Ability to Independently travel as required to meet the requirements of the role.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
North East & North Cumbria ICB
Address
Pemberton House
Colima Avenue
Sunderland
SR5 3XB
United Kingdom
Employer's website
Employer details
Employer name
North East & North Cumbria ICB
Address
Pemberton House
Colima Avenue
Sunderland
SR5 3XB
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Nurse Assessor/Case Officer
North East & North Cumbria ICB View all jobs
Posted 1 day(s) ago
Reference: 134-7984230PM-B
Job summary
We are seeking an experienced, motivated and compassionate Band 6 All Age Continuing Care Nurse to join our All Age Continuing Care service. This is an exciting opportunity to play a key role in supporting patients with complex health needs, ensuring they receive safe, effective and appropriate packages of care in line with the National Framework for NHS Continuing Healthcare and Complex Care Pathways.
There are several full-time and part-time posts available within the service, based in County Durham and Middlesbrough.
Please note we reserve the right to close this vacancy prior to the closing date once the required number of suitable applications have been received.
Main duties of the job
As a All Age Continuing Care Nurse, you will work autonomously as a Nurse Assessor / Case Officer, managing a defined caseload. You will be responsible for coordinating holistic assessments, contributing to eligibility decision making, and supporting the planning, review and monitoring of care packages and complex care pathways in partnership with providers and multi disciplinary colleagues.
You will ensure that care is person centred, outcome focused and represents best value, while maintaining quality, equity and consistency across the system. The role requires strong clinical judgement, effective communication skills and the confidence to work across organisational boundaries.
About us
Our Integrated Care Board (ICB) is the largest in the country.
The ICB is responsible for ensuring that high quality and safe health services are accessible to all of our communities. It has a wide range of functions, including; promoting integration of health and care services, improving peoples health and well-being, reducing health inequalities.
With a £6.6 billion budget and a workforce of 170,000 people across the North East and North Cumbria. As well as strategic functions, ICB staff also work at place level with local health and wellbeing boards in each of our 14 local authority areas. These teams also work alongside our 67 primary care networks which are groups of local GP practices, social care teams and other community- based area providers.
The ICB works with our Provider Collaborative too, this includes the 11 NHS Foundation Trusts in the region, to deliver our shared priorities.
Details
Date posted
23 September 2026
Pay scheme
Agenda for change
Band
Band 6
Salary
£39,959 to £48,117 a year pro rata per annum
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
134-7984230PM-B
Job locations
North Ormesby Health Village
Trinity Mews
Middlesbrough
TS3 6AL
United Kingdom
Job description
Job responsibilities
Key Responsibilities
- Undertake comprehensive health and needs assessments in line with the National Framework
- Provide case management and oversight
- Contribute to eligibility recommendations and provide professional clinical advice
- Coordinate and review complex care packages, ensuring quality and value for money
- Work closely with colleagues across health and social care
- Support individuals and families, providing clear information and managing sensitive discussions
- Maintain accurate, timely and legally compliant records
- Contribute to service development, quality improvement and audit activity
Job description
Job responsibilities
Key Responsibilities
- Undertake comprehensive health and needs assessments in line with the National Framework
- Provide case management and oversight
- Contribute to eligibility recommendations and provide professional clinical advice
- Coordinate and review complex care packages, ensuring quality and value for money
- Work closely with colleagues across health and social care
- Support individuals and families, providing clear information and managing sensitive discussions
- Maintain accurate, timely and legally compliant records
- Contribute to service development, quality improvement and audit activity
Person Specification
Qualifications
Essential
- Professional qualification and current registration with the NMC or SWE
- Qualified to post graduate level or equivalent level demonstrable experience.
- Valid UK driving licence.
Experience
Essential
- Extensive experience of working with adults and children in a social care or health care setting.
- Significant experience of working in partnership with service users, carers, service providers and other professionals.
- Significant experience of developing Self Directed Support Plans to meet individual need.
- Significant experience and expertise of assessing, planning and implementing care packages and liaising with providers.
- Experience of interpreting national and local policies related to All Age Continuing Care and case management.
- Experience of reviewing costs associated with care packages and making recommendations.
- Experience of line management, appraisal, mentorship and coaching, etc... working withing relative organisational policies.
- Experience of ensuring compliance with documentation and accuracy of collation of information.
- Experience of participating in audit and service improvement.
- Experience of working autonomously within national policy and organisational policies.
Person Specification
Qualifications
Essential
- Professional qualification and current registration with the NMC or SWE
- Qualified to post graduate level or equivalent level demonstrable experience.
- Valid UK driving licence.
Experience
Essential
- Extensive experience of working with adults and children in a social care or health care setting.
- Significant experience of working in partnership with service users, carers, service providers and other professionals.
- Significant experience of developing Self Directed Support Plans to meet individual need.
- Significant experience and expertise of assessing, planning and implementing care packages and liaising with providers.
- Experience of interpreting national and local policies related to All Age Continuing Care and case management.
- Experience of reviewing costs associated with care packages and making recommendations.
- Experience of line management, appraisal, mentorship and coaching, etc... working withing relative organisational policies.
- Experience of ensuring compliance with documentation and accuracy of collation of information.
- Experience of participating in audit and service improvement.
- Experience of working autonomously within national policy and organisational policies.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
North East & North Cumbria ICB
Address
North Ormesby Health Village
Trinity Mews
Middlesbrough
TS3 6AL
United Kingdom
Employer's website
Employer details
Employer name
North East & North Cumbria ICB
Address
North Ormesby Health Village
Trinity Mews
Middlesbrough
TS3 6AL
United Kingdom
Employer's website
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
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Posted 1 day(s) ago
Reference: A3335-26-0013
Job summary
Job summary
Job description:OverviewWe are seeking a dedicated Clinical Pharmacist Prescriber to join our GP surgery at Addison Road Medical Practice. The ideal candidate will play a crucial role in ensuring optimal patient care through the safe and effective use of medications. This position requires the ability to work collaboratively within a multidisciplinary team to enhance patient outcomes. Main ResponsibilitiesKey duties will include:
Prescribing, online, F2F and telephone clinical triage, management of minor illness and LTC advice.
- Prescribing, online, F2F and telephone clinical triage, management of minor illness and LTC advice.
- Delivering safe, clinical decisions and expert care as well as working collaboratively with all team members of a multi professional team and driving innovation, modernisation and high levels of staff and patient satisfaction.
Main duties of the job
Main duties of the job
Same-Day Demand Management
Work within our Triage Hub to assess and manage same-day patient requests, ensuring safe and effective prescribing
Use clinical expertise to support and streamline workload
Providing administrative support in managing administrative related demand
Structured Medication Reviews
Conduct comprehensive medication reviews
Attend and refer patients to multidisciplinary case conferences
Long-Term Condition Management
Manage own case load, running long-term condition clinics, within professional scope which could include but is not limited to hypertension, diabetes, asthma, and COPD. Optimising medication in line with guidance and ensuring appropriate follow up
Collaborate with the wider clinical team to provide proactive, patient-centred care
Risk Stratification
Responsibility for management of risk stratification tools on behalf of the practice using Eclipse Live where necessary as well as other digital tools such as Ardens and Primary Care IT
Repeat prescribing
Manage the repeat prescribing reauthorisation process
Support the practices vision of working towards a fully managed pharmacist service delivery for repeat prescribing
Signing prescriptions within professional scope
About us
Addison Road Medical Practice (ARMP) is a large teaching practice based in a purpose-built building in Walthamstow, North East London (NEL). The practice serves 18 000 patients and is part of a wider group of 7 GP Practices spread across NEL and SEL serving 75000 residents. The practice employs GPs, Salaried Doctors, 1 Lead Nurse, 2 part time nurses and 2 HCAs as well as a host of other Allied Health Professionals as part of a diverse multidisciplinary workforce skills mix. The organisation is an at scale primary care provider leveraging scale, technology and high performing teams to deliver high quality and accessible primary care for local residents. ARMPs core values arecompassion, quality, integrity, respect, trust, accountabilityandfun.
The organisation prioritises career devolvement and staff wellbeing for its 150+ staff members and is committed to supporting the education, training and development of its clinical workforce to ensure sustainability. Having a dedicated approach to always improving the service we offer and to lead in best practice is a key priority for ARMP. The successful candidate can be involved in shaping this future vision with the opportunity to grow in your interests and passions as the organisation continues to grow.
Details
Date posted
23 September 2026
Pay scheme
Other
Salary
£50,000 to £70,000 a year Depending on experience
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
A3335-26-0013
Job locations
Comely Bank Clinic
46 Ravenswood Rd
Walthamstow
London
E17 9LY
United Kingdom
Job description
Job responsibilities
We are seeking a dedicated Clinical Pharmacist Prescriber to join our GP surgery at Addison Road Medical Practice. The ideal candidate will play a crucial role in ensuring optimal patient care through the safe and effective use of medications. This position requires the ability to work collaboratively within a multidisciplinary team to enhance patient outcomes. Main Responsibilities
Key duties will include:
- Prescribing, online, F2F and telephone clinical triage, management of minor illness and LTC advice.
- Delivering safe, clinical decisions and expert care as well as working collaboratively with all team members of a multi professional team and driving innovation, modernisation and high levels of staff and patient satisfaction.
The Ideal Candidate:
- Undergraduate degree in pharmacy and registration with the General Pharmaceutical Council.
- Independent prescribing qualification desirable
- Ability to apply effective clinical judgement in the prioritisation and decision-making aspects of the role.
- Previous general practice experience is a requirement
- Previous experience in Triage is desirable
This role offers an exciting opportunity for professional growth within a supportive team dedicated to delivering high-quality healthcare services.What we can offer you as a Pharmacist:
- Annual salary of up to £70,000 depending on qualifications and experience.
- 25 days annual leave plus bank holidays pro rata.
- in house CPD training sessions tailored to meet your needs.
- A dedicated Lead Pharmacist to support your journey of learning and supervision
- a Supportive Team of Doctors to support your learning and supervision
if you have any specific questions feel free to email the Leads, [email protected] or [email protected]
Schedule:
- Monday to Friday
Job Types: Full-time, Permanent
Benefits:
- Company pension
- On-site parking
Willingness to travel:
- 100% (required)
Work Location: In person
Ability to commute/relocate:
- London E17 9LY: reliably commute or plan to relocate before starting work (required)
Experience:
- GP surgery: 1 year (required)
Willingness to travel:
- 100% (required)
Work Location: In person
Job description
Job responsibilities
We are seeking a dedicated Clinical Pharmacist Prescriber to join our GP surgery at Addison Road Medical Practice. The ideal candidate will play a crucial role in ensuring optimal patient care through the safe and effective use of medications. This position requires the ability to work collaboratively within a multidisciplinary team to enhance patient outcomes. Main Responsibilities
Key duties will include:
- Prescribing, online, F2F and telephone clinical triage, management of minor illness and LTC advice.
- Delivering safe, clinical decisions and expert care as well as working collaboratively with all team members of a multi professional team and driving innovation, modernisation and high levels of staff and patient satisfaction.
The Ideal Candidate:
- Undergraduate degree in pharmacy and registration with the General Pharmaceutical Council.
- Independent prescribing qualification desirable
- Ability to apply effective clinical judgement in the prioritisation and decision-making aspects of the role.
- Previous general practice experience is a requirement
- Previous experience in Triage is desirable
This role offers an exciting opportunity for professional growth within a supportive team dedicated to delivering high-quality healthcare services.What we can offer you as a Pharmacist:
- Annual salary of up to £70,000 depending on qualifications and experience.
- 25 days annual leave plus bank holidays pro rata.
- in house CPD training sessions tailored to meet your needs.
- A dedicated Lead Pharmacist to support your journey of learning and supervision
- a Supportive Team of Doctors to support your learning and supervision
if you have any specific questions feel free to email the Leads, [email protected] or [email protected]
Schedule:
- Monday to Friday
Job Types: Full-time, Permanent
Benefits:
- Company pension
- On-site parking
Willingness to travel:
- 100% (required)
Work Location: In person
Ability to commute/relocate:
- London E17 9LY: reliably commute or plan to relocate before starting work (required)
Experience:
- GP surgery: 1 year (required)
Willingness to travel:
- 100% (required)
Work Location: In person
Person Specification
Qualifications
Essential
- Previous general practice experience is a requirement Previous experience in Triage is desirable
Desirable
- Essential criteria
- Undergraduate degree in pharmacy and registration with the General Pharmaceutical Council.
- Desirable criteria
- Independent prescribing qualification desirable Ability to apply effective clinical judgement in the prioritisation and decision-making aspects of the role.
Person Specification
Qualifications
Essential
- Previous general practice experience is a requirement Previous experience in Triage is desirable
Desirable
- Essential criteria
- Undergraduate degree in pharmacy and registration with the General Pharmaceutical Council.
- Desirable criteria
- Independent prescribing qualification desirable Ability to apply effective clinical judgement in the prioritisation and decision-making aspects of the role.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Addison Road Medical Practice
Address
Comely Bank Clinic
46 Ravenswood Rd
Walthamstow
London
E17 9LY
United Kingdom
Employer's website
https://www.addisonroadmedicalpractice.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Addison Road Medical Practice
Address
Comely Bank Clinic
46 Ravenswood Rd
Walthamstow
London
E17 9LY
United Kingdom
Employer's website
https://www.addisonroadmedicalpractice.nhs.uk/ (Opens in a new tab)
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Commissioning Support Officer
North East & North Cumbria ICB View all jobs
Posted 1 day(s) ago
Reference: 134-8222607PM-A
Job summary
We are seeking an enthusiastic, highly organised and proactive team player who can manage competing priorities in a fast-paced environment. The successful candidate will join the General Practice, and Pharmacy and Optometry teams to support the delivery and development of services that make a positive difference to patient care.
The post is 22.5 hours per week and will support both the General Practice and Pharmacy and Optometry teams. The base location is Stella House, although we are open to reconsider this on successful appointment. However, attendance at Stella House on Tuesdays is required where this falls within the postholder's working pattern, with remaining hours able to be worked in line with the hybrid policy, including remote and flexible working options. The GPOD team works across the ICB, therefore there will be a requirement to travel to different locations as needed.
We reserve the right to close this vacancy prior to the closing date once the required number of suitable applications have been received.
Main duties of the job
- The role will be critical in ensuring that the ICB effectively commissions and contracts all services it is responsible for, ensuring ongoing service evaluation and re-design as appropriate in line with the critical functions of an Integrated Care Board.
- The role will work as part of a multi-professional team to drive forward the vision of the ICB through the three identified groups, working closely with Nursing, Medical and Finance colleagues to support teams to work collaboratively and effectively towardsshared goals.
- The role will provide a key supporting function to others in the team via contributing their knowledge and skills in respect commissioning and contract management.
- The role will provide project support to the sector across all areas of focus.
- The role will support the ICB's priorities for service reform; ensuring they are effectively delivered to time and budget with outcomes which improve patient care and ensure clinical effectiveness and value for money.
- The role will support the sharing of best practice and evidence-based practice that is at the heart of the service redesign process.
About us
Our Integrated Care Board (ICB) is the largest in the country.
The ICB is responsible for ensuring that high quality and safe health services are accessible to all of our communities. It has a wide range of functions, including; promoting integration of health and care services, improving peoples health and well-being, reducing health inequalities.
With a £6.6 billion budget and a workforce of 170,000 people across the North East and North Cumbria. As well as strategic functions, ICB staff also work at place level with local health and wellbeing boards in each of our 14 local authority areas. These teams also work alongside our 67 primary care networks which are groups of local GP practices, social care teams and other community- based area providers.
The ICB works with our Provider Collaborative too, this includes the 11 NHS Foundation Trusts in the region, to deliver our shared priorities.
Details
Date posted
23 September 2026
Pay scheme
Agenda for change
Band
Band 5
Salary
£32,073 to £39,043 a year pro rata per annum
Contract
Permanent
Working pattern
Part-time
Reference number
134-8222607PM-A
Job locations
Stella House
Goldcrest Way
Newburn
NE15 8NY
United Kingdom
Job description
Job responsibilities
- To support the sector team in the delivery or a range of work associated with contracting and commissioning.
- To support the planning, delivery, and monitoring of a programme of work linking with colleagues across the sector team and wider groups as required.
- To support a wider portfolio of work across the sector which may include leading some contracts with providers
- To provide written reports and presentations to relevant groups, which can include staff at all levels as well as external partners
- To manage a portfolio of contracts within the allocated area.
- To operate within the policies set by the ICB
Job description
Job responsibilities
- To support the sector team in the delivery or a range of work associated with contracting and commissioning.
- To support the planning, delivery, and monitoring of a programme of work linking with colleagues across the sector team and wider groups as required.
- To support a wider portfolio of work across the sector which may include leading some contracts with providers
- To provide written reports and presentations to relevant groups, which can include staff at all levels as well as external partners
- To manage a portfolio of contracts within the allocated area.
- To operate within the policies set by the ICB
Person Specification
Qualifications
Essential
- First degree of professional qualification or equivalent and relevant experience
Desirable
- Project management qualification or equivalent proven experience
Person Specification
Qualifications
Essential
- First degree of professional qualification or equivalent and relevant experience
Desirable
- Project management qualification or equivalent proven experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
North East & North Cumbria ICB
Address
Stella House
Goldcrest Way
Newburn
NE15 8NY
United Kingdom
Employer's website
Employer details
Employer name
North East & North Cumbria ICB
Address
Stella House
Goldcrest Way
Newburn
NE15 8NY
United Kingdom
Employer's website
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 1 day(s) ago
Reference: A0279-26-0005
Job summary
We are a well-established training practice located within the North East London Primary Care Network, serving 9,700 patients, and maintaining strong links with Newham Hospital.
We are seeking a dedicated Salaried GP to join our team for 6 to 8 sessions per week. The successful candidate will manage a varied caseload, addressing a wide range of health needs in a primary care setting, and will be committed to delivering the highest standards of care to both registered and temporary patients. If you are passionate about providing exceptional healthcare and wish to contribute to our vibrant community, we encourage you to apply.
Main duties of the job
In accordance with the Practice as agreed, the post-holder will make him/herself available to undertake a variety of duties including surgery consultations, telephone consultations and queries, triage calls, triage visits, checking and signing of repeat prescriptions and dealing with queries, paperwork and correspondence in a timely fashion.
Screening patients for disease risk factors and early signs of illness. In consultation with patients and in line with current Practice disease management protocols, developing care plans for health.
To assist in the establishment of appropriate systems to manage common chronic medical conditions.
Completion of clinically related administrative and non clinical duties needed for the delivery of the service.
Refer patients for further opinions and interventions according to Practice protocols. Recording clear and contemporaneous consultation notes to agreed standards.Compiling and issuing computer-generated acute and repeat prescriptions
In general the post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care.
About us
We at Lathom Road Medical Centre aim to provide the best possible standards of clinical care and service to all patients of the community, irrespective of gender, race, creed or colour by a process of continual of its working practices and procedures and by taking into account and embracing developments and changes within primary health care.
Lathom Road Medical Centre is a busy GP surgery in Newham with a list of 9,700 patients. We have a friendly team of 2 GP Partners, 2 salaried GPs, 2 Pharmacists, 1 nurse, 2 Healthcare assistants, 1 social prescriber, a Practice Manager, an Assistant Practice Manager, Compliance Manager and 10 Recetionist/Administrators.
Details
Date posted
23 September 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
A0279-26-0005
Job locations
Lathom Road
London
E6 2DU
United Kingdom
Job description
Job responsibilities
• Responding to medical problems presented by patients, including history taking, examination, investigation, diagnosis, treatment and referral where appropriate.
• Providing appropriate preventative health care and advice.
• Adhering to the practice prescribing formulary.
• Participating in clinical governance activity and contributing to the improvement in quality of health outcomes through the practice’s audit programme.
• Clinically related administrative and non-clinical duties necessary for the delivery of the GMS contract.
• Engaging in appropriate educational activity in order to maintain clinical competence and performance, including the completion of objectives agreed by yourself and your appraiser.
• Participating in the training and development of nurses and non-clinical staff.
• To undertake daily tasks such as results, letters, reports, repeat prescribing etc. for own workflow and for other teams as required.
• At all times to behave in a professional way that encourages quality practice and the development of team spirit.
Job description
Job responsibilities
• Responding to medical problems presented by patients, including history taking, examination, investigation, diagnosis, treatment and referral where appropriate.
• Providing appropriate preventative health care and advice.
• Adhering to the practice prescribing formulary.
• Participating in clinical governance activity and contributing to the improvement in quality of health outcomes through the practice’s audit programme.
• Clinically related administrative and non-clinical duties necessary for the delivery of the GMS contract.
• Engaging in appropriate educational activity in order to maintain clinical competence and performance, including the completion of objectives agreed by yourself and your appraiser.
• Participating in the training and development of nurses and non-clinical staff.
• To undertake daily tasks such as results, letters, reports, repeat prescribing etc. for own workflow and for other teams as required.
• At all times to behave in a professional way that encourages quality practice and the development of team spirit.
Person Specification
Qualifications
Essential
- Medical Degree
- Qualified as GP
- Registration with GMC
- MRCGP
Experience
Essential
- Communication skills
- Skills to research evidence to improve quality
- Able to access national guidance including NICE NSFs and apply to practice as required
Person Specification
Qualifications
Essential
- Medical Degree
- Qualified as GP
- Registration with GMC
- MRCGP
Experience
Essential
- Communication skills
- Skills to research evidence to improve quality
- Able to access national guidance including NICE NSFs and apply to practice as required
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Lathom Road Medical Centre
Address
Lathom Road
London
E6 2DU
United Kingdom
Employer's website
https://www.lathomroadmedicalcentre.co.uk/ (Opens in a new tab)
Employer details
Employer name
Lathom Road Medical Centre
Address
Lathom Road
London
E6 2DU
United Kingdom
Employer's website
https://www.lathomroadmedicalcentre.co.uk/ (Opens in a new tab)
Apply Now
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Success!
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Posted 1 day(s) ago
Reference: 134-8315813KD
Job summary
We are seeking a motivated and experienced Band 6 Commissioning Officer to join the Neighbourhood Health South team within the North East and North Cumbria Integrated Care Board.
As a Commissioning Officer, you will support the planning, commissioning, contracting and continuous improvement of services across women's, children's and young people's health services, working closely with commissioners, providers and key stakeholders.
This vacancy is open to employees of NHS North East and North Cumbria Integrated Care Board (NENC ICB) and North of England Commissioning Support Unit (NECS) only.
Main duties of the job
o Manage a portfolio of contracts, projects and commissioning workstreams relating to services for women, children and young people.
o Support the planning, development, commissioning and transformation of services, ensuring they reflect local needs, national priorities and the ICB's strategic objectives.
o Develop and review service specifications, quality standards, outcomes and performance measures, supporting contract negotiation and management.
o Monitor and analyse provider performance, activity, quality, expenditure and delivery, investigating areas of variation and overseeing agreed improvement actions.
o Prepare clear reports, briefings and recommendations to support collaborative commissioning and informed decision-making.
o Build effective relationships with providers and system partners, including acute and community providers, local authorities and voluntary organisations
About us
Our Integrated Care Board (ICB) is the largest in the country.
The ICB is responsible for ensuring that high quality and safe health services are accessible to all of our communities. It has a wide range of functions, including; promoting integration of health and care services, improving peoples health and well-being, reducing health inequalities.
With a £6.6 billion budget and a workforce of 170,000 people across the North East and North Cumbria. As well as strategic functions, ICB staff also work at place level with local health and wellbeing boards in each of our 14 local authority areas. These teams also work alongside our 67 primary care networks which are groups of local GP practices, social care teams and other community- based area providers.
The ICB works with our Provider Collaborative too, this includes the 11 NHS Foundation Trusts in the region, to deliver our shared priorities.
Details
Date posted
23 September 2026
Pay scheme
Agenda for change
Band
Band 6
Salary
£39,959 to £48,117 a year Per annum
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
134-8315813KD
Job locations
North Ormesby Health Village
11 Trinity Mews
Middlesbrough
TS3 6AL
United Kingdom
Job description
Job responsibilities
You will manage an allocated portfolio of contracts and projects, supporting contract negotiation, performance monitoring, service evaluation and service redesign across Hartlepool, Stockton-on-Tees, Darlington, Middlesbrough and Redcar and Cleveland.
Job description
Job responsibilities
You will manage an allocated portfolio of contracts and projects, supporting contract negotiation, performance monitoring, service evaluation and service redesign across Hartlepool, Stockton-on-Tees, Darlington, Middlesbrough and Redcar and Cleveland.
Person Specification
Qualifications
Essential
- Word processing and Excel qualifications (intermediate level), or equivalent experience.
- Further training / post-graduate or significant experience in project management, financial management or supporting change management processes
- Previous experience in similar role in public sector
- Educated to degree level or equivalent
Communication and Relationship Skills
Essential
- Evidence of success in efficient and effective project and programme management
Planning and Organisational Skills
Desirable
- Previous experience in project management and planning
Person Specification
Qualifications
Essential
- Word processing and Excel qualifications (intermediate level), or equivalent experience.
- Further training / post-graduate or significant experience in project management, financial management or supporting change management processes
- Previous experience in similar role in public sector
- Educated to degree level or equivalent
Communication and Relationship Skills
Essential
- Evidence of success in efficient and effective project and programme management
Planning and Organisational Skills
Desirable
- Previous experience in project management and planning
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
North East & North Cumbria ICB
Address
North Ormesby Health Village
11 Trinity Mews
Middlesbrough
TS3 6AL
United Kingdom
Employer's website
Employer details
Employer name
North East & North Cumbria ICB
Address
North Ormesby Health Village
11 Trinity Mews
Middlesbrough
TS3 6AL
United Kingdom
Employer's website
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Receptionist / Administrative Support - West Cornforth Medical Centre
Intrahealth Ltd View all jobs
Posted 2 day(s) ago
Reference: U0025-26-0160
Job summary
IntraHealth are recruiting for a Medical Receptionist / Administrative Support for our West Cornforth Medical Centre.
Our ideal candidate will have experience of primary care and secretarial work but training will be given and there must be a willingness to play a leading role in the development of patient centred services. You will be an enthusiastic, committed individual who will be expected to work as part of the practice team with good communication and interpersonal skills.
The successful applicant for this post will be joining us at a particularly exciting time and in return you will enjoy excellent NHS terms and conditions, competitive salary and opportunities for personal and professional development both locally and nationally.
Main duties of the job
- To provide a high standard of patient service.
- To have thorough knowledge of practice procedures and to work in accordance of written protocols.
- Provide general assistance to the practice team to both clinical and non clinical.
- Project a positive and friendly image to patients and other visitors, either in person or via the telephone.
- Receive, assist and direct patients in accessing the appropriate service or healthcare they require.
- Resolve queries/problems from patients, clinicians and associated staff.
- Deal with external agencies such as other practices, secondary care and 3rd party organisations.
- To ensure the provision of a high quality patient service within a safe, efficient working environment by providing effective support to clinicians and staff.
- Undertake all clerical, reception and administration duties applicable to the medical practice.
About us
IntraHealth is one of the UKs leading provider of NHS Primary and Community Care services. We serve a range of patients across our three divisions of Primary Care (general practice), Pharmacy and Clinical Services which includes anticoagulation monitoring, patient medication reviews and childhood immunisation programmes.
We also provide management and clinical support to other GP practices and NHS bodies. We are a well-established organisation having provided NHS services since the company was founded in 1999. Our team is made up of GPs, Advanced Nurse Practitioners (ANPs), Nurses, Pharmacists, Pharmacy Technicians, Health Care Assistants (HCAs) and local administration teams supported by a centralised back office function; providing finance, HR, administration and data analysis support.
We operate NHS services across the North East, North West and Yorkshire.
Details
Date posted
22 September 2026
Pay scheme
Other
Salary
£12.81 to £13.07 an hour
Contract
Permanent
Working pattern
Part-time, Flexible working
Reference number
U0025-26-0160
Job locations
West Cornforth Medical Centre
Reading Street
West Cornforth
Ferryhill
County Durham
DL17 9LH
United Kingdom
Job description
Job responsibilities
Clinical Practice
To ensure that all statutory requirements outlined in the IntraHealth personnel procedures and policies are personally adhered to.
To be familiar with and conform to responsibilities under the Data Protection Act as identified by IntraHealth.
To undertake duties as necessary, in line with the changing needs of the company. To participate in the annual appraisal and knowledge and skills framework profiling process. Any necessary training will be provided.
Acts in a way that acknowledge individuals rights to make their own decision and recognise their responsibilities.
Facilitates others to identify their current level of knowledge and skills, their learning needs and best practice.
To support others in the development and application of knowledge and skills in practice
Identify resource issues which affect learning, development and performance and alerts the appropriate managers.
Communication
Delivering a quality service
The post-holder will strive to maintain quality within the Practice, and will:
· Alert other team members to issues of quality and risk
· Assess own performance and take accountability for own actions, either directly or under supervision
· Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the team’s performance
· Work effectively with individuals in other agencies to meet patient’s needs
· Effectively manage own time, workload and resources
Overview
- Opening/closing premises.
- Preparing /organising rooms i.e. stock replenishment and ensuring an adequate supply of stationery is at hand for clinicians.
- Ensuring the reception area is tidy, safe and welcoming.
- Making appointments for health care professionals using the surgery premises.
- Dealing with External agencies – e.g. District Nurses, Health Visitors, secondary care, 3rd sector organisation and Primary Care Bodies.
- Greeting and directing patients on arrival and checking patients them into their appointments.
- Dealing with patient’s general/routine enquiries and requests.
- Answering telephones – receiving and forwarding messages.
- Making patient appointments and giving appointment cards.
- Registering new patients, temporary residents, emergency patients and those requiring immediate necessary treatment.
- Arranging appointments for medicals and other non-routine appointments.
- Ordering emergency ambulances and distribution of correct telephone number for routine ambulance bookings.
- Dealing with requests for home visits, taking accurate information and entering the information onto the medical system.
- Making and dealing telephone calls as required.
- Dealing with requests and handing out repeat medication prescriptions.
- Open and distribute internal & external Mail.
- Posting of letters and parcels.
- Taking specimen samples to collection point.
- Receive and action messages for internal and external members of staff
- Ensure information regarding any urgent or unresolved matters are passed to the appropriate person/line manager at the end of your working hours.
- Emptying pathology lab results bag.
- Date stamping results and appropriate filing of information.
- Filing of medical records, letters and test results.
- Ordering and sorting of the medical records and their maintenance (replacing worn out covers etc.) where necessary.
- Keeping all data on the medical system up-to-date.
- Recording and checking answering machine throughout the day.
- Entering patient information onto the computer in a timely and accurate manner.
- The handing out of letters, completed forms, completed passport applications, specimen bottles, self-certifications forms.
- Accepting requests for the completion of forms, e.g. hospital pre-admission drug check lists, private health insurance claim forms, passports, etc. (checking if there is a fee payable, informing the patient of the charge).
- Taking and receiving payments for services, e.g., insurance claims.
- Ensuring petty cash items are recorded on patient notes and entered correctly in the income or expenditure columns.
- Summarization of patient’s medical records on the medical system.
- Scanning documentation into the patients medical records.
- Utilising clerical and secretarial skills to ensure that letters/referrals/medical reports are undertaken in a timely manner (if required/applicable).
- Utilising Choose and Book (if required/applicable).
- Utilising ICE or other systems (if required/applicable).
- To assist with target led areas: QOF, KPI’s, DES, LES and NES etc.
- The handling of complaints in line with company procedure.
Job description
Job responsibilities
Clinical Practice
To ensure that all statutory requirements outlined in the IntraHealth personnel procedures and policies are personally adhered to.
To be familiar with and conform to responsibilities under the Data Protection Act as identified by IntraHealth.
To undertake duties as necessary, in line with the changing needs of the company. To participate in the annual appraisal and knowledge and skills framework profiling process. Any necessary training will be provided.
Acts in a way that acknowledge individuals rights to make their own decision and recognise their responsibilities.
Facilitates others to identify their current level of knowledge and skills, their learning needs and best practice.
To support others in the development and application of knowledge and skills in practice
Identify resource issues which affect learning, development and performance and alerts the appropriate managers.
Communication
Delivering a quality service
The post-holder will strive to maintain quality within the Practice, and will:
· Alert other team members to issues of quality and risk
· Assess own performance and take accountability for own actions, either directly or under supervision
· Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the team’s performance
· Work effectively with individuals in other agencies to meet patient’s needs
· Effectively manage own time, workload and resources
Overview
- Opening/closing premises.
- Preparing /organising rooms i.e. stock replenishment and ensuring an adequate supply of stationery is at hand for clinicians.
- Ensuring the reception area is tidy, safe and welcoming.
- Making appointments for health care professionals using the surgery premises.
- Dealing with External agencies – e.g. District Nurses, Health Visitors, secondary care, 3rd sector organisation and Primary Care Bodies.
- Greeting and directing patients on arrival and checking patients them into their appointments.
- Dealing with patient’s general/routine enquiries and requests.
- Answering telephones – receiving and forwarding messages.
- Making patient appointments and giving appointment cards.
- Registering new patients, temporary residents, emergency patients and those requiring immediate necessary treatment.
- Arranging appointments for medicals and other non-routine appointments.
- Ordering emergency ambulances and distribution of correct telephone number for routine ambulance bookings.
- Dealing with requests for home visits, taking accurate information and entering the information onto the medical system.
- Making and dealing telephone calls as required.
- Dealing with requests and handing out repeat medication prescriptions.
- Open and distribute internal & external Mail.
- Posting of letters and parcels.
- Taking specimen samples to collection point.
- Receive and action messages for internal and external members of staff
- Ensure information regarding any urgent or unresolved matters are passed to the appropriate person/line manager at the end of your working hours.
- Emptying pathology lab results bag.
- Date stamping results and appropriate filing of information.
- Filing of medical records, letters and test results.
- Ordering and sorting of the medical records and their maintenance (replacing worn out covers etc.) where necessary.
- Keeping all data on the medical system up-to-date.
- Recording and checking answering machine throughout the day.
- Entering patient information onto the computer in a timely and accurate manner.
- The handing out of letters, completed forms, completed passport applications, specimen bottles, self-certifications forms.
- Accepting requests for the completion of forms, e.g. hospital pre-admission drug check lists, private health insurance claim forms, passports, etc. (checking if there is a fee payable, informing the patient of the charge).
- Taking and receiving payments for services, e.g., insurance claims.
- Ensuring petty cash items are recorded on patient notes and entered correctly in the income or expenditure columns.
- Summarization of patient’s medical records on the medical system.
- Scanning documentation into the patients medical records.
- Utilising clerical and secretarial skills to ensure that letters/referrals/medical reports are undertaken in a timely manner (if required/applicable).
- Utilising Choose and Book (if required/applicable).
- Utilising ICE or other systems (if required/applicable).
- To assist with target led areas: QOF, KPI’s, DES, LES and NES etc.
- The handling of complaints in line with company procedure.
Person Specification
Experience
Essential
- Experience working in an receptionist/administrative role
Desirable
- Experience working on Clinical Computer systems
Skills and Abilities
Essential
- Effective communicator, with the ability to liaise appropriately at all levels
- Proficient in the use of computerised systems (Microsoft Word and Excel) to a level to enable the production of high standard of work
- Demonstrable team working skills
- Very good interpersonal skills
Desirable
- Process management
- Demonstrate an understanding of the data protection act and patient confidentiality, clinical and information governance and Caldicott requirements.
Attitudes
Essential
- Capacity to work calmly under pressure and to deadlines
- Conscientious
- Attention to detail
- Self-starter
- Flexible and proactive attitude
- Enthusiasm for the role
- Flexible approach to work, in line with the needs of the service such as evening or weekend working as necessary
- Able to work as part of a team
Qualifications
Essential
- Good level of general education or experience
Person Specification
Experience
Essential
- Experience working in an receptionist/administrative role
Desirable
- Experience working on Clinical Computer systems
Skills and Abilities
Essential
- Effective communicator, with the ability to liaise appropriately at all levels
- Proficient in the use of computerised systems (Microsoft Word and Excel) to a level to enable the production of high standard of work
- Demonstrable team working skills
- Very good interpersonal skills
Desirable
- Process management
- Demonstrate an understanding of the data protection act and patient confidentiality, clinical and information governance and Caldicott requirements.
Attitudes
Essential
- Capacity to work calmly under pressure and to deadlines
- Conscientious
- Attention to detail
- Self-starter
- Flexible and proactive attitude
- Enthusiasm for the role
- Flexible approach to work, in line with the needs of the service such as evening or weekend working as necessary
- Able to work as part of a team
Qualifications
Essential
- Good level of general education or experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Intrahealth Ltd
Address
West Cornforth Medical Centre
Reading Street
West Cornforth
Ferryhill
County Durham
DL17 9LH
United Kingdom
Employer's website
Employer details
Employer name
Intrahealth Ltd
Address
West Cornforth Medical Centre
Reading Street
West Cornforth
Ferryhill
County Durham
DL17 9LH
United Kingdom
Employer's website
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
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Patient Services Administrator - Palliative Care Team
Epsom and St Helier University Hospitals NHS Trust View all jobs
Posted 2 day(s) ago
Reference: 343-8260823-AG
Job summary
Come and join our Sutton Health and Care Community Services administrative team as a Patient Services Administrator for the Palliative Care Team.
Working as part of a multidisciplinary team, you will be responsible for ensuring an efficient and cost effective and patient focused administrative service.
You will be liaising with a variety of colleagues including clinicians, administrative staff, colleagues in primary care, patients, operational managers and patient liaison services to ensure the smooth running of the service.
Main duties of the job
The post holder will work within the SHC Palliative Care Team to provide an efficient, effective and professional administrative service.
The post holder will provide a patient focused service by responding to queries from patients, referrers and staff in a timely, professional and courteous manner. The post holder will act as a point of contact between the service and other support services including estates, IT and GPs.
About us
St George's, Epsom and St Helier University Hospitals and Health Group cares for a population of four million people in South West London and North East Surrey.
After years of collaboration, our two Trusts became a hospitals group in 2021. While remaining as two separate Trusts, being a hospitals group will help us to collaborate more closely on research, and the development, education, and training of our 17,000-strong workforce.
Sutton Health and Care (SHC), hosted by Epsom and St. Helier University Hospitals NHS Trust, is a commitment by partners to work differently in Sutton. We work to remove organisational boundaries in order to accomplish more for the people we care for. The alliance is made up of various partner organisations; Sutton GP Services, London Borough of Sutton, Epsom and St Helier University Hospitals NHS Trust, South West London and St George's Mental Health NHS Trust as well as voluntary sector partners such as AgeUK. Each organisation is open and trusting of each other to take positive action to improve people's lives, tackle the causes of ill-health and promote health and well-being.
At gesh we are committed to supporting flexible working arrangements. Applicants are encouraged to discuss any flexibility they may need during the recruitment process.
Details
Date posted
22 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£30,630 to £32,346 a year pa pro rata inc. HCAS outer
Contract
Permanent
Working pattern
Full-time
Reference number
343-8260823-AG
Job locations
Green Wrythe Lane Health Clinic
Green Wrythe Lane
Carshalton
SM5 1JF
United Kingdom
Job description
Job responsibilities
Administration
- Answer patient queries in a polite, courteous and professional manner and appropriately transfer calls or queries when required
- Ensure all emails are actioned appropriately and information is distributed to the relevant team members in a timely manner
- Upload required information to patient records on EMIS, including scanning and uploading information received via email
- Ensure all patients on the caseload have appropriate future appointments scheduled
- Book patient appointments, send text message reminders where required, and ensure appointments are accurately recorded on EMIS diaries
- Maintain accurate and up to date patient information on EMIS, including contact details and other relevant information
- Ensure all patients are appropriately outcome coded at the end of each working day
- Prepare reports for GP, MDT and general MDT meetings as required
- Undertake audits and surveys as requested
- Use relevant computer software and systems, including MS Office and EMIS
- Ensure equipment is maintained appropriately and that relevant equipment logs are kept up to date
- Order equipment and supplies as required
- Undertake laminating, photocopying, filing and other general administrative duties as required
- Log and follow up IT and Estates issues on behalf of the team
- Ensure Trust confidentiality requirements are always adhered to
- Take notes/minutes at meetings in the absence of the Senior Administrator, type and circulate minutes and prepare and circulate agendas as required.
Communication
- Act as a first point of contact for patients, referrers. community teams and other professionals contacting the service
- Respond to patient queries in a polite, courteous and professional manner, appropriately transferring or escalating queries that cannot be resolved
- Communicate clearly and effectively with clinical colleagues to support the timely and accurate processing of referrals and patient information
- Work with colleagues to ensure that information provided to referrers and patients is accurate, consistent and up to date
- Appropriately escalate patient or referrer complaints and incidents received by the team, ensuring these are handled in a courteous, effective and timely manner and in accordance with confidentiality requirements
- Liaise with the estates service desk, the IT service desk and domestic services manager regarding clinic maintenance, IT issues and cleaning/infection control matters.
Personal Attributes
- Work flexibly to meet the needs of the system
- Take responsibility for ensuring deadlines are met and workload is appropriately prioritised and reallocated where necessary to meet service requirements
- Participate in team development activities as required
- Support the development of the administrative service alongside the Senior Administrator and Team Leader
- Take initiative in identifying and suggesting improvements to administrative processes to ensure the service remains efficient, effective and cost conscious.
Other Responsibilities
- Process and pass on requests for patient records as required
- Ensure divisional service needs are met through the delivery of a cohesive and effective administrative service
- Participate in team meetings, including taking and distributing minutes, booking rooms and arranging refreshments as required
- Ensure the team's work area is clean, tidy and appropriately maintained and that confidential information is securely stored and not left unattended
- Undertake such other duties, across Trust sites, as may be required from time to time, consistent with the responsibilities of the grade.
Base of Work
The post will be based at Green Wrythe Lane Health Clinic in Carshalton. However, the post holder may be required to work at other locations across the service and Trust sites, in line with service requirements.
Job description
Job responsibilities
Administration
- Answer patient queries in a polite, courteous and professional manner and appropriately transfer calls or queries when required
- Ensure all emails are actioned appropriately and information is distributed to the relevant team members in a timely manner
- Upload required information to patient records on EMIS, including scanning and uploading information received via email
- Ensure all patients on the caseload have appropriate future appointments scheduled
- Book patient appointments, send text message reminders where required, and ensure appointments are accurately recorded on EMIS diaries
- Maintain accurate and up to date patient information on EMIS, including contact details and other relevant information
- Ensure all patients are appropriately outcome coded at the end of each working day
- Prepare reports for GP, MDT and general MDT meetings as required
- Undertake audits and surveys as requested
- Use relevant computer software and systems, including MS Office and EMIS
- Ensure equipment is maintained appropriately and that relevant equipment logs are kept up to date
- Order equipment and supplies as required
- Undertake laminating, photocopying, filing and other general administrative duties as required
- Log and follow up IT and Estates issues on behalf of the team
- Ensure Trust confidentiality requirements are always adhered to
- Take notes/minutes at meetings in the absence of the Senior Administrator, type and circulate minutes and prepare and circulate agendas as required.
Communication
- Act as a first point of contact for patients, referrers. community teams and other professionals contacting the service
- Respond to patient queries in a polite, courteous and professional manner, appropriately transferring or escalating queries that cannot be resolved
- Communicate clearly and effectively with clinical colleagues to support the timely and accurate processing of referrals and patient information
- Work with colleagues to ensure that information provided to referrers and patients is accurate, consistent and up to date
- Appropriately escalate patient or referrer complaints and incidents received by the team, ensuring these are handled in a courteous, effective and timely manner and in accordance with confidentiality requirements
- Liaise with the estates service desk, the IT service desk and domestic services manager regarding clinic maintenance, IT issues and cleaning/infection control matters.
Personal Attributes
- Work flexibly to meet the needs of the system
- Take responsibility for ensuring deadlines are met and workload is appropriately prioritised and reallocated where necessary to meet service requirements
- Participate in team development activities as required
- Support the development of the administrative service alongside the Senior Administrator and Team Leader
- Take initiative in identifying and suggesting improvements to administrative processes to ensure the service remains efficient, effective and cost conscious.
Other Responsibilities
- Process and pass on requests for patient records as required
- Ensure divisional service needs are met through the delivery of a cohesive and effective administrative service
- Participate in team meetings, including taking and distributing minutes, booking rooms and arranging refreshments as required
- Ensure the team's work area is clean, tidy and appropriately maintained and that confidential information is securely stored and not left unattended
- Undertake such other duties, across Trust sites, as may be required from time to time, consistent with the responsibilities of the grade.
Base of Work
The post will be based at Green Wrythe Lane Health Clinic in Carshalton. However, the post holder may be required to work at other locations across the service and Trust sites, in line with service requirements.
Person Specification
Qualifications
Essential
- GCSE Grade C or above in English and Maths or equivalent
Desirable
- Appropriate NVQ Level 3 qualification
Experience
Essential
- Demonstrable experience of working in an administrative role or office environment
- Significant previous experience in working in a customer service role
Desirable
- Previous experience of referral management
- Previous experience working with database software
- Experience of processing volumes of data
- Working knowledge of NHS procedures
Skills and Abilities
Essential
- Ability to communicate appropriately and professionally to patients/staff/people at different levels both written and verbal
- Ability to resolve customer/patient complaints
- Accuracy and attention to detail
- Able to work autonomously and as part of a team
- Ability to meet exacting deadlines
- Ability to prioritise, use own initiative and make decisions
- Experience of working with MS Office
Desirable
- Knowledge of EMIS patient data system
Personal Attributes
Essential
- A team player
- A professional and friendly manner
- Reliable, trustworthy and conscientious
- Able to perform under pressure
- Adaptable and flexible to meet the needs of the department/working practices
- Demonstrable commitment to expand knowledge and personal development with willingness to share new ideas
Other Requirements
Essential
- Able to work flexibly travelling to all Community Services bases as required
Person Specification
Qualifications
Essential
- GCSE Grade C or above in English and Maths or equivalent
Desirable
- Appropriate NVQ Level 3 qualification
Experience
Essential
- Demonstrable experience of working in an administrative role or office environment
- Significant previous experience in working in a customer service role
Desirable
- Previous experience of referral management
- Previous experience working with database software
- Experience of processing volumes of data
- Working knowledge of NHS procedures
Skills and Abilities
Essential
- Ability to communicate appropriately and professionally to patients/staff/people at different levels both written and verbal
- Ability to resolve customer/patient complaints
- Accuracy and attention to detail
- Able to work autonomously and as part of a team
- Ability to meet exacting deadlines
- Ability to prioritise, use own initiative and make decisions
- Experience of working with MS Office
Desirable
- Knowledge of EMIS patient data system
Personal Attributes
Essential
- A team player
- A professional and friendly manner
- Reliable, trustworthy and conscientious
- Able to perform under pressure
- Adaptable and flexible to meet the needs of the department/working practices
- Demonstrable commitment to expand knowledge and personal development with willingness to share new ideas
Other Requirements
Essential
- Able to work flexibly travelling to all Community Services bases as required
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Epsom and St Helier University Hospitals NHS Trust
Address
Green Wrythe Lane Health Clinic
Green Wrythe Lane
Carshalton
SM5 1JF
United Kingdom
Employer's website
https://www.epsom-sthelier.nhs.uk/work-for-us (Opens in a new tab)
Employer details
Employer name
Epsom and St Helier University Hospitals NHS Trust
Address
Green Wrythe Lane Health Clinic
Green Wrythe Lane
Carshalton
SM5 1JF
United Kingdom
Employer's website
https://www.epsom-sthelier.nhs.uk/work-for-us (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 2 day(s) ago
Reference: U0025-26-0159
Job summary
IntraHealth are recruiting for a Medical Receptionist / Administrative Supports for our Belmont, Bowburn and Sherburn Medical Practices.
Our ideal candidates will have experience of primary care and secretarial work but training will be given and there must be a willingness to play a leading role in the development of patient centred services. You will be an enthusiastic, committed individual who will be expected to work as part of the practice team with good communication and interpersonal skills.
The successful applicants for this post will be joining us at a particularly exciting time and in return you will enjoy excellent NHS terms and conditions, competitive salary and opportunities for personal and professional development both locally and nationally.
Main duties of the job
- To provide a high standard of patient service.
- To have thorough knowledge of practice procedures and to work in accordance of written protocols.
- Provide general assistance to the practice team to both clinical and non clinical.
- Project a positive and friendly image to patients and other visitors, either in person or via the telephone.
- Receive, assist and direct patients in accessing the appropriate service or healthcare they require.
- Resolve queries/problems from patients, clinicians and associated staff.
- Deal with external agencies such as other practices, secondary care and 3rd party organisations.
- To ensure the provision of a high quality patient service within a safe, efficient working environment by providing effective support to clinicians and staff.
- Undertake all clerical, reception and administration duties applicable to the medical practice.
About us
IntraHealth is one of the UKs leading provider of NHS Primary and Community Care services. We serve a range of patients across our three divisions of Primary Care (general practice), Pharmacy and Clinical Services which includes anticoagulation monitoring, patient medication reviews and childhood immunisation programmes.
We also provide management and clinical support to other GP practices and NHS bodies. We are a well-established organisation having provided NHS services since the company was founded in 1999. Our team is made up of GPs, Advanced Nurse Practitioners (ANPs), Nurses, Pharmacists, Pharmacy Technicians, Health Care Assistants (HCAs) and local administration teams supported by a centralised back office function; providing finance, HR, administration and data analysis support.
We operate NHS services across the North East, North West and Yorkshire.
Details
Date posted
22 September 2026
Pay scheme
Other
Salary
£12.81 an hour
Contract
Permanent
Working pattern
Part-time, Flexible working
Reference number
U0025-26-0159
Job locations
Belmont Surgery
Broomside Lane
Durham
DH1 2QW
United Kingdom
Job description
Job responsibilities
Clinical Practice
To ensure that all statutory requirements outlined in the IntraHealth personnel procedures and policies are personally adhered to.
To be familiar with and conform to responsibilities under the Data Protection Act as identified by IntraHealth.
To undertake duties as necessary, in line with the changing needs of the company. To participate in the annual appraisal and knowledge and skills framework profiling process. Any necessary training will be provided.
Acts in a way that acknowledge individuals rights to make their own decision and recognise their responsibilities.
Facilitates others to identify their current level of knowledge and skills, their learning needs and best practice.
To support others in the development and application of knowledge and skills in practice
Identify resource issues which affect learning, development and performance and alerts the appropriate managers.
Communication
Delivering a quality service
The post-holder will strive to maintain quality within the Practice, and will:
· Alert other team members to issues of quality and risk
· Assess own performance and take accountability for own actions, either directly or under supervision
· Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the team’s performance
· Work effectively with individuals in other agencies to meet patient’s needs
· Effectively manage own time, workload and resources
Overview
- Opening/closing premises.
- Preparing /organising rooms i.e. stock replenishment and ensuring an adequate supply of stationery is at hand for clinicians.
- Ensuring the reception area is tidy, safe and welcoming.
- Making appointments for health care professionals using the surgery premises.
- Dealing with External agencies – e.g. District Nurses, Health Visitors, secondary care, 3rd sector organisation and Primary Care Bodies.
- Greeting and directing patients on arrival and checking patients them into their appointments.
- Dealing with patient’s general/routine enquiries and requests.
- Answering telephones – receiving and forwarding messages.
- Making patient appointments and giving appointment cards.
- Registering new patients, temporary residents, emergency patients and those requiring immediate necessary treatment.
- Arranging appointments for medicals and other non-routine appointments.
- Ordering emergency ambulances and distribution of correct telephone number for routine ambulance bookings.
- Dealing with requests for home visits, taking accurate information and entering the information onto the medical system.
- Making and dealing telephone calls as required.
- Dealing with requests and handing out repeat medication prescriptions.
- Open and distribute internal & external Mail.
- Posting of letters and parcels.
- Taking specimen samples to collection point.
- Receive and action messages for internal and external members of staff
- Ensure information regarding any urgent or unresolved matters are passed to the appropriate person/line manager at the end of your working hours.
- Emptying pathology lab results bag.
- Date stamping results and appropriate filing of information.
- Filing of medical records, letters and test results.
- Ordering and sorting of the medical records and their maintenance (replacing worn out covers etc.) where necessary.
- Keeping all data on the medical system up-to-date.
- Recording and checking answering machine throughout the day.
- Entering patient information onto the computer in a timely and accurate manner.
- The handing out of letters, completed forms, completed passport applications, specimen bottles, self-certifications forms.
- Accepting requests for the completion of forms, e.g. hospital pre-admission drug check lists, private health insurance claim forms, passports, etc. (checking if there is a fee payable, informing the patient of the charge).
- Taking and receiving payments for services, e.g., insurance claims.
- Ensuring petty cash items are recorded on patient notes and entered correctly in the income or expenditure columns.
- Summarization of patient’s medical records on the medical system.
- Scanning documentation into the patients medical records.
- Utilising clerical and secretarial skills to ensure that letters/referrals/medical reports are undertaken in a timely manner (if required/applicable).
- Utilising Choose and Book (if required/applicable).
- Utilising ICE or other systems (if required/applicable).
- To assist with target led areas: QOF, KPI’s, DES, LES and NES etc.
- The handling of complaints in line with company procedure.
Job description
Job responsibilities
Clinical Practice
To ensure that all statutory requirements outlined in the IntraHealth personnel procedures and policies are personally adhered to.
To be familiar with and conform to responsibilities under the Data Protection Act as identified by IntraHealth.
To undertake duties as necessary, in line with the changing needs of the company. To participate in the annual appraisal and knowledge and skills framework profiling process. Any necessary training will be provided.
Acts in a way that acknowledge individuals rights to make their own decision and recognise their responsibilities.
Facilitates others to identify their current level of knowledge and skills, their learning needs and best practice.
To support others in the development and application of knowledge and skills in practice
Identify resource issues which affect learning, development and performance and alerts the appropriate managers.
Communication
Delivering a quality service
The post-holder will strive to maintain quality within the Practice, and will:
· Alert other team members to issues of quality and risk
· Assess own performance and take accountability for own actions, either directly or under supervision
· Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the team’s performance
· Work effectively with individuals in other agencies to meet patient’s needs
· Effectively manage own time, workload and resources
Overview
- Opening/closing premises.
- Preparing /organising rooms i.e. stock replenishment and ensuring an adequate supply of stationery is at hand for clinicians.
- Ensuring the reception area is tidy, safe and welcoming.
- Making appointments for health care professionals using the surgery premises.
- Dealing with External agencies – e.g. District Nurses, Health Visitors, secondary care, 3rd sector organisation and Primary Care Bodies.
- Greeting and directing patients on arrival and checking patients them into their appointments.
- Dealing with patient’s general/routine enquiries and requests.
- Answering telephones – receiving and forwarding messages.
- Making patient appointments and giving appointment cards.
- Registering new patients, temporary residents, emergency patients and those requiring immediate necessary treatment.
- Arranging appointments for medicals and other non-routine appointments.
- Ordering emergency ambulances and distribution of correct telephone number for routine ambulance bookings.
- Dealing with requests for home visits, taking accurate information and entering the information onto the medical system.
- Making and dealing telephone calls as required.
- Dealing with requests and handing out repeat medication prescriptions.
- Open and distribute internal & external Mail.
- Posting of letters and parcels.
- Taking specimen samples to collection point.
- Receive and action messages for internal and external members of staff
- Ensure information regarding any urgent or unresolved matters are passed to the appropriate person/line manager at the end of your working hours.
- Emptying pathology lab results bag.
- Date stamping results and appropriate filing of information.
- Filing of medical records, letters and test results.
- Ordering and sorting of the medical records and their maintenance (replacing worn out covers etc.) where necessary.
- Keeping all data on the medical system up-to-date.
- Recording and checking answering machine throughout the day.
- Entering patient information onto the computer in a timely and accurate manner.
- The handing out of letters, completed forms, completed passport applications, specimen bottles, self-certifications forms.
- Accepting requests for the completion of forms, e.g. hospital pre-admission drug check lists, private health insurance claim forms, passports, etc. (checking if there is a fee payable, informing the patient of the charge).
- Taking and receiving payments for services, e.g., insurance claims.
- Ensuring petty cash items are recorded on patient notes and entered correctly in the income or expenditure columns.
- Summarization of patient’s medical records on the medical system.
- Scanning documentation into the patients medical records.
- Utilising clerical and secretarial skills to ensure that letters/referrals/medical reports are undertaken in a timely manner (if required/applicable).
- Utilising Choose and Book (if required/applicable).
- Utilising ICE or other systems (if required/applicable).
- To assist with target led areas: QOF, KPI’s, DES, LES and NES etc.
- The handling of complaints in line with company procedure.
Person Specification
Experience
Essential
- Experience working in an receptionist/administrative role
Desirable
- Experience working on Clinical Computer systems
Skills and Abilities
Essential
- Effective communicator, with the ability to liaise appropriately at all levels
- Proficient in the use of computerised systems (Microsoft Word and Excel) to a level to enable the production of high standard of work
- Demonstrable team working skills
- Very good interpersonal skills
Desirable
- Process management
- Demonstrate an understanding of the data protection act and patient confidentiality, clinical and information governance and Caldicott requirements.
Attitudes
Essential
- Capacity to work calmly under pressure and to deadlines
- Conscientious
- Attention to detail
- Self-starter
- Flexible and proactive attitude
- Enthusiasm for the role
- Flexible approach to work, in line with the needs of the service such as evening or weekend working as necessary
- Able to work as part of a team
Qualifications
Essential
- Good level of general education or experience
Person Specification
Experience
Essential
- Experience working in an receptionist/administrative role
Desirable
- Experience working on Clinical Computer systems
Skills and Abilities
Essential
- Effective communicator, with the ability to liaise appropriately at all levels
- Proficient in the use of computerised systems (Microsoft Word and Excel) to a level to enable the production of high standard of work
- Demonstrable team working skills
- Very good interpersonal skills
Desirable
- Process management
- Demonstrate an understanding of the data protection act and patient confidentiality, clinical and information governance and Caldicott requirements.
Attitudes
Essential
- Capacity to work calmly under pressure and to deadlines
- Conscientious
- Attention to detail
- Self-starter
- Flexible and proactive attitude
- Enthusiasm for the role
- Flexible approach to work, in line with the needs of the service such as evening or weekend working as necessary
- Able to work as part of a team
Qualifications
Essential
- Good level of general education or experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Intrahealth Ltd
Address
Belmont Surgery
Broomside Lane
Durham
DH1 2QW
United Kingdom
Employer's website
Employer details
Employer name
Intrahealth Ltd
Address
Belmont Surgery
Broomside Lane
Durham
DH1 2QW
United Kingdom
Employer's website
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Nurse Assessor/Case Officer
North East & North Cumbria ICB View all jobs
Posted 2 day(s) ago
Reference: 134-7983869PM-B
Job summary
We are seeking an experienced, motivated and compassionate Band 6 All Age Continuing Care Nurse to join our All Age Continuing Care service. This is an exciting opportunity to play a key role in supporting patients with complex health needs, ensuring they receive safe, effective and appropriate packages of care in line with the National Framework for NHS Continuing Healthcare and Complex Care Pathways.
If you are looking for a challenging and rewarding role where your clinical expertise and values can make a genuine impact, we would love to hear from you. For an informal discussion about this role please contact Catherine Poxon (Clinical Lead Nurse) on Te: 01642746848. Alternatively please e-mail [email protected]
Please note we reserve the right to close this vacancy prior to the closing date once the required number of suitable applications have been received.
Main duties of the job
As a All Age Continuing Care Nurse, you will work autonomously as a Nurse Assessor / Case Officer, managing a defined caseload. You will be responsible for coordinating holistic assessments, contributing to eligibility decision-making, and supporting the planning, review and monitoring of care packages and complex care pathways in partnership with providers and multi-disciplinary colleagues.
You will ensure that care is person-centred, outcome-focused and represents best value, while maintaining quality, equity and consistency across the system. The role requires strong clinical judgement, effective communication skills and the confidence to work across organisational boundaries.
About us
Our Integrated Care Board (ICB) is the largest in the country.
The ICB is responsible for ensuring that high quality and safe health services are accessible to all of our communities. It has a wide range of functions, including; promoting integration of health and care services, improving peoples health and well-being, reducing health inequalities.
With a £6.6 billion budget and a workforce of 170,000 people across the North East and North Cumbria. As well as strategic functions, ICB staff also work at place level with local health and wellbeing boards in each of our 14 local authority areas. These teams also work alongside our 67 primary care networks which are groups of local GP practices, social care teams and other community- based area providers.
The ICB works with our Provider Collaborative too, this includes the 11 NHS Foundation Trusts in the region, to deliver our shared priorities.
Details
Date posted
22 September 2026
Pay scheme
Agenda for change
Band
Band 6
Salary
£39,959 to £48,117 a year pro rata per annum
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
134-7983869PM-B
Job locations
Parkhouse Building
Baron Way
Carlisle
CA6 4SJ
United Kingdom
Job description
Job responsibilities
Key Responsibilities
Undertake comprehensive health and needs assessments in line with the National Framework. Provide case management and oversight. Contribute to eligibility recommendations and provide professional clinical advice. Coordinate and review complex care packages, ensuring quality and value for money. Work closely with colleagues across health and social care. Support individuals and families, providing clear information and managing sensitive discussions. Maintain accurate, timely and legally compliant records. Contribute to service development, quality improvement and audit activity.
Job description
Job responsibilities
Key Responsibilities
Undertake comprehensive health and needs assessments in line with the National Framework. Provide case management and oversight. Contribute to eligibility recommendations and provide professional clinical advice. Coordinate and review complex care packages, ensuring quality and value for money. Work closely with colleagues across health and social care. Support individuals and families, providing clear information and managing sensitive discussions. Maintain accurate, timely and legally compliant records. Contribute to service development, quality improvement and audit activity.
Person Specification
Qualifications
Essential
- Professional qualification and current registration with the NMC or SWE
- Qualified to post graduate level or equivalent level demonstrable experience.
- Valid UK driving licence.
Experience
Essential
- Extensive experience of working with adults and children in a social care or health care setting.
- Significant experience of working in partnership with service users, carers, service providers and other professionals.
- Significant experience of developing Self Directed Support Plans to meet individual need.
- Significant experience and expertise of assessing, planning and implementing care packages and liaising with providers.
- Experience of interpreting national and local policies related to All Age Continuing Care and case management.
- Experience of reviewing costs associated with care packages and making recommendations.
- Experience of line management, appraisal, mentorship and coaching, etc... working withing relative organisational policies.
- Experience of ensuring compliance with documentation and accuracy of collation of information.
- Experience of participating in audit and service improvement.
- Experience of working autonomously within national policy and organisational policies.
Person Specification
Qualifications
Essential
- Professional qualification and current registration with the NMC or SWE
- Qualified to post graduate level or equivalent level demonstrable experience.
- Valid UK driving licence.
Experience
Essential
- Extensive experience of working with adults and children in a social care or health care setting.
- Significant experience of working in partnership with service users, carers, service providers and other professionals.
- Significant experience of developing Self Directed Support Plans to meet individual need.
- Significant experience and expertise of assessing, planning and implementing care packages and liaising with providers.
- Experience of interpreting national and local policies related to All Age Continuing Care and case management.
- Experience of reviewing costs associated with care packages and making recommendations.
- Experience of line management, appraisal, mentorship and coaching, etc... working withing relative organisational policies.
- Experience of ensuring compliance with documentation and accuracy of collation of information.
- Experience of participating in audit and service improvement.
- Experience of working autonomously within national policy and organisational policies.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
North East & North Cumbria ICB
Address
Parkhouse Building
Baron Way
Carlisle
CA6 4SJ
United Kingdom
Employer's website
Employer details
Employer name
North East & North Cumbria ICB
Address
Parkhouse Building
Baron Way
Carlisle
CA6 4SJ
United Kingdom
Employer's website
Apply Now
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Posted 6 day(s) ago
Reference: E0391-26-0002
Job summary
3 Valleys Health Primary Care Network would like to expand our Pharmacy team and have a vacancy in the Midsomer Norton/Radstock area.
Successful candidates will be enrolled on the PCPEP Primary Care Pharmacy Education Pathway (if not already qualified) and be mentored by a Clinical Pharmacist.
Main duties of the job
Main Duties/Skills
Qualified to BTEC or NVQ level 3 qualification in pharmaceutical sciences, with at least two years post-qualification experience.
An appreciation of the nature of primary care prescribing and the ability to review and improve prescribing practice with particular emphasis on safety and cost savings.
Excellent communication, interpersonal and leadership skills to work with Pharmacists, GPs and administrative staff.
Self-motivated and able to work on your own initiative with the ability to prioritise workload and have good time management skills.
To improve care for our patients by developing and implementing safe, effective and efficient systems for repeat prescribing, medicines optimisation, reducing medicines waste and other prescribing practices under the supervision of our Clinical Pharmacist Team.
About us
3 Valleys Health Primary Care Network - Traditional Values, Modern Thinking
We are a group of 8 general practices covering circa 68k patients living in rural and semi-rural North-East Somerset and within easy commuting distance of Bath, Bristol and Wells.
Currently we have a well-established and experienced team of 10 Clinical Pharmacists and 7 Pharmacy Technicians working within the PCN. Each colleague is embedded in one or two practices only and at the same time they are part of a bigger PCN supportive peer group which meets regularly. There are opportunities to develop areas of special interest and participate in PCN projects within the role
Details
Date posted
18 September 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Part-time
Reference number
E0391-26-0002
Job locations
Elm Hayes Surgery
Clandown Road
Paulton
Bristol
BS39 7SF
United Kingdom
Job description
Job responsibilities
Pharmacy Technicians play an important role alongside Clinical Pharmacists, Community Pharmacists and other members of the PCN/Practice and MDT.
Purpose of the role is to lead improvements to maximise safe, cost-effective best practice in prescribing to improve the quality of patient care. You will help patients get the best from their medications by switching medications to agreed and approved protocols, improving repeat prescribing in general practice and minimising the risk and aiming to reduce wasted medicines.
You will also encourage the development of better understanding of the principles of medicines. This will involve assisting the PCN in achieving national requirements, NICE implementation and utilisation of medicines optimisation initiatives.
Job description
Job responsibilities
Pharmacy Technicians play an important role alongside Clinical Pharmacists, Community Pharmacists and other members of the PCN/Practice and MDT.
Purpose of the role is to lead improvements to maximise safe, cost-effective best practice in prescribing to improve the quality of patient care. You will help patients get the best from their medications by switching medications to agreed and approved protocols, improving repeat prescribing in general practice and minimising the risk and aiming to reduce wasted medicines.
You will also encourage the development of better understanding of the principles of medicines. This will involve assisting the PCN in achieving national requirements, NICE implementation and utilisation of medicines optimisation initiatives.
Person Specification
Other
Essential
- Able to work under pressure
- Has attention to detail
- Hard working, flexible and reliable as part of the team
- Ability to work as part of an integrated multi-skilled team
- Excellent Time management and Communication skills
- Excellent verbal and written communication skills coupled with the understanding of data protection and confidentiality issues
- Ability to adapt to specific clinical systems with the surgery
- Ability to use and understand Microsoft Office Package
Experience
Essential
- An appreciation of the NHS agenda and Government targets
- Awareness of the systems to support management of patients in a primary care setting, delivering pharmaceutical input and support
- Good clinical pharmacy knowledge and terminology
- Knowledge and understanding of pharmacy law and ethics and current legislation
Desirable
- Awareness of GP management systems
- An appreciation of the nature of primary care prescribing, concepts of rational prescribing and strategies for the improvement of prescribing
- Understands the aims of the current healthcare policy within the PCN
Qualifications
Essential
- Professional registration with GPhC
- BTEC/NVQ Level 3 or equivalent in Pharmaceutical Sciences
- Evidence of Continued Professional Development
Desirable
- Experience of working as a qualified, registered pharmacy technician in primary care, community or hospital pharmacy
- Ability to demonstrate how to influence and persuade partners of the respective merits of different options, innovations, new opportunities and challenges
Person Specification
Other
Essential
- Able to work under pressure
- Has attention to detail
- Hard working, flexible and reliable as part of the team
- Ability to work as part of an integrated multi-skilled team
- Excellent Time management and Communication skills
- Excellent verbal and written communication skills coupled with the understanding of data protection and confidentiality issues
- Ability to adapt to specific clinical systems with the surgery
- Ability to use and understand Microsoft Office Package
Experience
Essential
- An appreciation of the NHS agenda and Government targets
- Awareness of the systems to support management of patients in a primary care setting, delivering pharmaceutical input and support
- Good clinical pharmacy knowledge and terminology
- Knowledge and understanding of pharmacy law and ethics and current legislation
Desirable
- Awareness of GP management systems
- An appreciation of the nature of primary care prescribing, concepts of rational prescribing and strategies for the improvement of prescribing
- Understands the aims of the current healthcare policy within the PCN
Qualifications
Essential
- Professional registration with GPhC
- BTEC/NVQ Level 3 or equivalent in Pharmaceutical Sciences
- Evidence of Continued Professional Development
Desirable
- Experience of working as a qualified, registered pharmacy technician in primary care, community or hospital pharmacy
- Ability to demonstrate how to influence and persuade partners of the respective merits of different options, innovations, new opportunities and challenges
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Three Valleys Health PCN
Address
Elm Hayes Surgery
Clandown Road
Paulton
Bristol
BS39 7SF
United Kingdom
Employer's website
https://www.threevalleyshealthpcn.co.uk (Opens in a new tab)
Employer details
Employer name
Three Valleys Health PCN
Address
Elm Hayes Surgery
Clandown Road
Paulton
Bristol
BS39 7SF
United Kingdom
Employer's website
https://www.threevalleyshealthpcn.co.uk (Opens in a new tab)
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Posted 6 day(s) ago
Reference: A0687-26-0007
Job summary
We are seeking an enthusiastic GP to join our established team at SLC Medical Group. This is a great opportunity to join a supportive and patient committed team, with weekly clinical and practice meetings, a flexible approach to work patterns, manageable realistic workloads and clinical progression opportunities.
Our practices are based in Grimsby and Cleethorpes, North East Lincolnshire. The area has many attractions as a place to both work and live. The area is located on the edge of the Lincolnshire Wolds. As well as the larger towns the region has thriving market towns, picturesque villages, beaches, rolling hills, hidden valleys, and towns and villages that are not only steeped in history but offer affordable housing, outstanding schools and excellent transport links. The Lincolnshire Wolds is an area of outstanding natural beauty and is within easy reach of historic counties such as Derbyshire and Yorkshire. We have excellent road and rail links and some of the UKs most diverse and vibrant cities are easily accessible including Sheffield, Leeds and York.
To apply for this role or to have an informal discussion/arrange practice visits please contact Dr Sudhakar Allamsetty, PCN Clinical Director Email: [email protected] or Dr Ajaz Samad, GP Partner: Email [email protected]
Main duties of the job
The post-holder will undertake a variety of duties including surgery consultations, telephone consultations and queries, visiting patients at home, checking and signing off repeat prescriptions and dealing with queries, paperwork and correspondence in an appropriate timescale.
About us
We are successful, high achieving, PMS practices with a list size of 25,500 patients. Our 3 practice sites are located in purpose built Primary Care buildings. Our priority is to provide high quality patient-centred care, where personal development and special interests are encouraged. There are opportunities to be involved in areas such as GPST training, FY2 training, a wide range of enhanced services, palliative care or the local ICB.
Details
Date posted
18 September 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Full-time, Part-time, Job share
Reference number
A0687-26-0007
Job locations
Springfield Road
Grimsby
DN33 3JF
United Kingdom
Church View Health Centre
Cartergate
Grimsby
DN31 1QZ
United Kingdom
Taylors Avenue Medical Centre
146 Taylors Avenue
Cleethorpes
DN35 0LN
United Kingdom
Job description
Job responsibilities
Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation.
Assessing the health care needs of patients with undifferentiated and undiagnosed problems.
Screening patients for disease risk factors and early signs of illness.
In consultation with patients and in line with current practice disease management protocols, developing care plans for health.
Providing counselling and health education.
Admitting or discharging patients to and from the caseload and referring to other care providers as appropriate.
Recording clear and contemporaneous consultation notes to agreed standards.
Collecting data for audit purposes.
Compiling and issuing computer-generated acute and repeat prescriptions.
Prescribing in accordance with the Northern Lincolnshire Area Prescribing Formulary.
In general the post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care.
Job description
Job responsibilities
Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation.
Assessing the health care needs of patients with undifferentiated and undiagnosed problems.
Screening patients for disease risk factors and early signs of illness.
In consultation with patients and in line with current practice disease management protocols, developing care plans for health.
Providing counselling and health education.
Admitting or discharging patients to and from the caseload and referring to other care providers as appropriate.
Recording clear and contemporaneous consultation notes to agreed standards.
Collecting data for audit purposes.
Compiling and issuing computer-generated acute and repeat prescriptions.
Prescribing in accordance with the Northern Lincolnshire Area Prescribing Formulary.
In general the post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care.
Person Specification
Qualifications
Essential
- Full GMC Registration Performers List Registration
Desirable
- MRCGP Qualification
Person Specification
Qualifications
Essential
- Full GMC Registration Performers List Registration
Desirable
- MRCGP Qualification
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
SLC Medical Group
Address
Springfield Road
Grimsby
DN33 3JF
United Kingdom
Employer's website
Employer details
Employer name
SLC Medical Group
Address
Springfield Road
Grimsby
DN33 3JF
United Kingdom
Employer's website
Apply Now
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Success!
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Posted 8 day(s) ago
Reference: U0012-26-0038
Job summary
Make a Real Difference to Older People in Sunderland
Are you a compassionate and motivated Registered Nursing Associate looking for a rewarding role where you can make a genuine impact on the lives of older people living with frailty and dementia?
Sunderland GP Alliance is seeking a dedicated Nursing Associate to join our Frailty Team, delivering holistic health checks and supporting some of the most vulnerable patients in our communities.
This is an exciting opportunity to work within an innovative multidisciplinary team, helping to identify health concerns early, improve patient outcomes, support carers and enable people to remain independent for longer.
Please note that if we receive a high volume of applications, we reserve the right to close this vacancy earlier than the advertised closing date.
Main duties of the job
As a Nursing Associate within our Dementia & Frailty Service, you will provide structured, person-centred health checks for patients living with frailty and dementia. Working closely with Advanced Nurse Practitioners, GPs, pharmacists and wider community services, you will play a key role in supporting proactive care and preventing avoidable deterioration.
You will manage a caseload of lower-risk frailty patients and undertake community-based assessments covering physical health, wellbeing, falls risk, nutrition, continence, medication adherence and overall quality of life.
This role provides the opportunity to build strong relationships with patients and carers whilst working as part of a supportive and experienced multidisciplinary team.
About us
Join an award-winning organisation. For the third consecutive year, Sunderland GP Alliance has been named in The Sunday Times Best Places to Work and holds the Better Health at Work Gold Award with Continuing Excellence status. In addition, we offer 33 days' annual leave and a comprehensive range of employee benefits.
Sunderland GP Alliance is a not-for-profit collaboration of GP practices in Sunderland.
All GP Practices in Sunderland are members of the organisation, covering approximately 285,000 patients.
The Alliance also runs three practices: Monument Surgeries, South Hylton and New Silksworth.
Details
Date posted
16 September 2026
Pay scheme
Other
Salary
£30,470.40 a year Pro-rata for part-time
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
U0012-26-0038
Job locations
North East BIC
Wearfield
Sunderland
Tyne and Wear
SR5 2TA
United Kingdom
Job description
Job responsibilities
Clinical assessment and care delivery
Deliver dementia holistic health checks using agreed clinical templates within EMIS.
Undertake physical health assessments including blood pressure, pulse, body mass index (BMI), falls risk, Malnutrition Universal Screening Tool (MUST) nutrition screening, pain and continence.
Carry out Clinical Frailty Scale (CFS) reviews and accurately record findings.
Undertake blood pressure, weight, urinalysis, non-urgent ECG and other agreed investigations, and venepuncture where trained and assessed as competent.
Monitor and document mental health status, including mood, behaviour and signs of delirium, escalating concerns promptly.
Identify risks related to medication, adherence and side effects and escalate appropriately.
Undertake falls and continence assessments and contribute to risk stratification, prevention interventions and management plans.
Caseload management and care coordination
Manage a caseload of lower-risk frailty patients previously assessed by the PCN frailty team, with diary and appointment support provided by that team.
Provide follow-up visits for lower-risk frail patients as directed by the frailty team, supporting care planning, treatment compliance and review.
Support medication reviews by checking compliance, adherence and the patient's understanding of medication changes.
Chase and follow up clinical results, investigations, outstanding tasks and care plans.
Monitor and follow up equipment requests and orders to ensure timely provision, and confirm that recommended equipment or adaptations are in place.
Support patients to access services and interventions, helping to ensure appointments are attended and not missed.
Make appropriate onward referrals and connect patients to appropriate services, including social prescribing and Age UK.
Safeguarding, consent and mental capacity
Recognise and respond to safeguarding concerns for adults at risk, escalating and reporting in line with local safeguarding policy and the postholder's level of safeguarding training.
Apply the principles of the Mental Capacity Act 2005, obtaining and recording valid consent and, where a patient lacks capacity, supporting best interests decision making and recognising when Deprivation of Liberty Safeguards may apply.
Undertake carer wellbeing conversations, provide signposting, and remain alert to carer strain and safeguarding indicators.
Communication and relationships
Document personalised care discussions ('what matters to me') and support advance and anticipatory care planning within scope in conjunction with the Frailty Practitioner team.
Communicate sensitively and effectively with vulnerable adults, families and carers, adjusting communication to individual needs.
Participate in multidisciplinary team (MDT) discussions and contribute to care planning.
Cope with occasional exposure to distressing and emotional situations while maintaining professionalism, compassion and resilience.
Information, recording and reporting
Ensure accurate, contemporaneous and timely data recording and reporting in line with EMIS templates and information governance requirements.
Maintain confidentiality and handle personal data in accordance with data protection legislation and local policy.
Professional responsibilities
Practise in accordance with the NMC Code and within the NMC standards of proficiency for nursing associates, which form the ceiling of the role.
Maintain NMC registration, complete revalidation, and undertake preceptorship where newly qualified.
Escalate clinical concerns to the GP, pharmacist or frailty clinician without delay.
Undertake mandatory and role-specific training and participate in clinical supervision and appraisal.
Scope of Practice
Work within clearly defined protocols, competencies and delegated tasks agreed with the supervising registered clinician.
Do not diagnose conditions or prescribe medication.
Identify and escalate clinical concerns appropriately.
Work at all times within the NMC standards of proficiency for nursing associates and the NMC Code.
Practice Responsibilities Contributes to the evaluation/audit and clinical standard setting with colleagues.Records data in patient records systems promptly and accurately and to agreed standards.
Ensures appropriate use of read codes.
Participates in the auditing of practice activity as required.
Responsible for health and safety of themselves and others and actively co-operates with Health and Safety Policies and procedures.
Processes and actions incoming patient and hospital correspondence.
Attends in-house meetings, significant event audit meetings and other meetings as deemed necessary.
Ensures that the practice complaints system is adhered to at all times.
Awareness and compliance with all relevant guidelines e.g. data protection, confidentiality and health and safety.
Maintain current CPR and anaphylaxis certification and child/adult safeguarding training in line with local policies.
Measures of Success
The following measures support appraisal and service monitoring. Individual objectives will be agreed through appraisal.
Completion of assigned health checks.
Compliance with EMIS documentation templates.
Frailty scoring completion.
Carer wellbeing assessments documented.
Timely escalation of clinical risks.
Training & Development
Fully participates in training and development
Engages in a programme of ongoing support and feedback to maximise the benefit of the training and development plan.
Travel
Ability and willingness to travel across multiple sites is essential for this role
Confidentiality
In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Alliance policies and procedures relating to confidentiality, and the protection of personal and sensitive data.
Health & Safety
The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Practice Health & Safety Policy to include:
Identifying the risk involved in work activities and undertaking such activities in a way that manages those risks.
Using appropriate infection control procedures particularly those relating to needlestick injuries, maintaining work areas in a tidy and safe way and free from hazards.
Ensuring that all accidents or dangerous accidents are reported and investigated, and follow up action taken where necessary.
Maintain training in line with local policies.
Equality and Diversity
The post-holder will support the quality, diversity and rights of patients, carers and colleagues to include:
Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with current legislation.
Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.
Behaving in a manner which is welcoming to and of the individual, is non-judgemental and respects their circumstances, feelings, priorities and rights.
Quality
The post-holder will strive to maintain quality within the Practice, and will:
Assess own performance and take accountability for own actions, either directly or under supervision.
Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhanced the teams performance.
Work effectively with individuals in other agencies to meet patients needs.
Effectively manage own time, workload and resources.
Communication
The post-holder should recognise the importance of effective communication within the team and will strive to:
Communicate effectively with other team members.
Communicate effectively with patients and carers.
Recognise peoples needs for alternative methods of communication and respond accordingly.
The employer is Sunderland GP Alliance and the post-holder is expected to comply with the Alliances employment policies and procedures.
Job description
Job responsibilities
Clinical assessment and care delivery
Deliver dementia holistic health checks using agreed clinical templates within EMIS.
Undertake physical health assessments including blood pressure, pulse, body mass index (BMI), falls risk, Malnutrition Universal Screening Tool (MUST) nutrition screening, pain and continence.
Carry out Clinical Frailty Scale (CFS) reviews and accurately record findings.
Undertake blood pressure, weight, urinalysis, non-urgent ECG and other agreed investigations, and venepuncture where trained and assessed as competent.
Monitor and document mental health status, including mood, behaviour and signs of delirium, escalating concerns promptly.
Identify risks related to medication, adherence and side effects and escalate appropriately.
Undertake falls and continence assessments and contribute to risk stratification, prevention interventions and management plans.
Caseload management and care coordination
Manage a caseload of lower-risk frailty patients previously assessed by the PCN frailty team, with diary and appointment support provided by that team.
Provide follow-up visits for lower-risk frail patients as directed by the frailty team, supporting care planning, treatment compliance and review.
Support medication reviews by checking compliance, adherence and the patient's understanding of medication changes.
Chase and follow up clinical results, investigations, outstanding tasks and care plans.
Monitor and follow up equipment requests and orders to ensure timely provision, and confirm that recommended equipment or adaptations are in place.
Support patients to access services and interventions, helping to ensure appointments are attended and not missed.
Make appropriate onward referrals and connect patients to appropriate services, including social prescribing and Age UK.
Safeguarding, consent and mental capacity
Recognise and respond to safeguarding concerns for adults at risk, escalating and reporting in line with local safeguarding policy and the postholder's level of safeguarding training.
Apply the principles of the Mental Capacity Act 2005, obtaining and recording valid consent and, where a patient lacks capacity, supporting best interests decision making and recognising when Deprivation of Liberty Safeguards may apply.
Undertake carer wellbeing conversations, provide signposting, and remain alert to carer strain and safeguarding indicators.
Communication and relationships
Document personalised care discussions ('what matters to me') and support advance and anticipatory care planning within scope in conjunction with the Frailty Practitioner team.
Communicate sensitively and effectively with vulnerable adults, families and carers, adjusting communication to individual needs.
Participate in multidisciplinary team (MDT) discussions and contribute to care planning.
Cope with occasional exposure to distressing and emotional situations while maintaining professionalism, compassion and resilience.
Information, recording and reporting
Ensure accurate, contemporaneous and timely data recording and reporting in line with EMIS templates and information governance requirements.
Maintain confidentiality and handle personal data in accordance with data protection legislation and local policy.
Professional responsibilities
Practise in accordance with the NMC Code and within the NMC standards of proficiency for nursing associates, which form the ceiling of the role.
Maintain NMC registration, complete revalidation, and undertake preceptorship where newly qualified.
Escalate clinical concerns to the GP, pharmacist or frailty clinician without delay.
Undertake mandatory and role-specific training and participate in clinical supervision and appraisal.
Scope of Practice
Work within clearly defined protocols, competencies and delegated tasks agreed with the supervising registered clinician.
Do not diagnose conditions or prescribe medication.
Identify and escalate clinical concerns appropriately.
Work at all times within the NMC standards of proficiency for nursing associates and the NMC Code.
Practice Responsibilities Contributes to the evaluation/audit and clinical standard setting with colleagues.Records data in patient records systems promptly and accurately and to agreed standards.
Ensures appropriate use of read codes.
Participates in the auditing of practice activity as required.
Responsible for health and safety of themselves and others and actively co-operates with Health and Safety Policies and procedures.
Processes and actions incoming patient and hospital correspondence.
Attends in-house meetings, significant event audit meetings and other meetings as deemed necessary.
Ensures that the practice complaints system is adhered to at all times.
Awareness and compliance with all relevant guidelines e.g. data protection, confidentiality and health and safety.
Maintain current CPR and anaphylaxis certification and child/adult safeguarding training in line with local policies.
Measures of Success
The following measures support appraisal and service monitoring. Individual objectives will be agreed through appraisal.
Completion of assigned health checks.
Compliance with EMIS documentation templates.
Frailty scoring completion.
Carer wellbeing assessments documented.
Timely escalation of clinical risks.
Training & Development
Fully participates in training and development
Engages in a programme of ongoing support and feedback to maximise the benefit of the training and development plan.
Travel
Ability and willingness to travel across multiple sites is essential for this role
Confidentiality
In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Alliance policies and procedures relating to confidentiality, and the protection of personal and sensitive data.
Health & Safety
The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Practice Health & Safety Policy to include:
Identifying the risk involved in work activities and undertaking such activities in a way that manages those risks.
Using appropriate infection control procedures particularly those relating to needlestick injuries, maintaining work areas in a tidy and safe way and free from hazards.
Ensuring that all accidents or dangerous accidents are reported and investigated, and follow up action taken where necessary.
Maintain training in line with local policies.
Equality and Diversity
The post-holder will support the quality, diversity and rights of patients, carers and colleagues to include:
Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with current legislation.
Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.
Behaving in a manner which is welcoming to and of the individual, is non-judgemental and respects their circumstances, feelings, priorities and rights.
Quality
The post-holder will strive to maintain quality within the Practice, and will:
Assess own performance and take accountability for own actions, either directly or under supervision.
Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhanced the teams performance.
Work effectively with individuals in other agencies to meet patients needs.
Effectively manage own time, workload and resources.
Communication
The post-holder should recognise the importance of effective communication within the team and will strive to:
Communicate effectively with other team members.
Communicate effectively with patients and carers.
Recognise peoples needs for alternative methods of communication and respond accordingly.
The employer is Sunderland GP Alliance and the post-holder is expected to comply with the Alliances employment policies and procedures.
Person Specification
Other
Essential
- Appointment to this role will be subject to a satisfactory Standard/Enhanced DBS check
- The postholder must be able to travel reliably and independently between multiple sites
Motivation and Skills
Essential
- Compassionate, person-centred and resilient
- Effective team worker within an MDT
Qualifications
Essential
- Nursing Associate Foundation Degree or equivalent
- Current NMC registration as a Nursing Associate
- Completion of, or willingness to complete, training in dementia care and frailty assessment.
- Safeguarding adults training to the level required for the role.
Desirable
- Recognised training in dementia care
- Recognised training in frailty assessment
Experience
Essential
- Experience of delivering clinical observations and health checks
- Experience of working with older or vulnerable adults
- Understanding of dementia and frailty and their impact on patients and carers.
- Competence in clinical observations and health checks.
- Communication skills for working with vulnerable adults and carers.
- Ability to recognise deterioration and escalate concerns.
- Working knowledge of safeguarding adults and the Mental Capacity Act 2005.
- IT skills, including EMIS or similar clinical systems.
Desirable
- Experience in primary care, community or frailty settings
- Experience of caseload or follow-up working
Person Specification
Other
Essential
- Appointment to this role will be subject to a satisfactory Standard/Enhanced DBS check
- The postholder must be able to travel reliably and independently between multiple sites
Motivation and Skills
Essential
- Compassionate, person-centred and resilient
- Effective team worker within an MDT
Qualifications
Essential
- Nursing Associate Foundation Degree or equivalent
- Current NMC registration as a Nursing Associate
- Completion of, or willingness to complete, training in dementia care and frailty assessment.
- Safeguarding adults training to the level required for the role.
Desirable
- Recognised training in dementia care
- Recognised training in frailty assessment
Experience
Essential
- Experience of delivering clinical observations and health checks
- Experience of working with older or vulnerable adults
- Understanding of dementia and frailty and their impact on patients and carers.
- Competence in clinical observations and health checks.
- Communication skills for working with vulnerable adults and carers.
- Ability to recognise deterioration and escalate concerns.
- Working knowledge of safeguarding adults and the Mental Capacity Act 2005.
- IT skills, including EMIS or similar clinical systems.
Desirable
- Experience in primary care, community or frailty settings
- Experience of caseload or follow-up working
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Sunderland GP Alliance
Address
North East BIC
Wearfield
Sunderland
Tyne and Wear
SR5 2TA
United Kingdom
Employer's website
https://www.sunderlandgpalliance.co.uk/ (Opens in a new tab)
Employer details
Employer name
Sunderland GP Alliance
Address
North East BIC
Wearfield
Sunderland
Tyne and Wear
SR5 2TA
United Kingdom
Employer's website
https://www.sunderlandgpalliance.co.uk/ (Opens in a new tab)
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Posted 8 day(s) ago
Reference: U0012-26-0039
Job summary
Job title:Social Prescribing Link Worker
Location:Sunderland
Contract Type: Permanent
Hours: 37.5 Hours
Salary: £32,184.87
Main duties of the job
You will play a vital role in supporting people take greater control of their health and wellbeing. Provide time, space and personalised support, focusing on 'what matters to me' and work with individuals to understand their strengths, needs and priorities, helping to build confidence, independence and resilience.
About us
Join an award-winning organisation. For the third consecutive year, Sunderland GP Alliance has been named in The Sunday Times Best Places to Work and holds the Better Health at Work Gold Award with Continuing Excellence status. In addition, we offer 33 days' annual leave and a comprehensive range of employee benefits.
Sunderland GP Alliance is a not-for-profit collaboration of GP practices in Sunderland.
All GP Practices in Sunderland are members of the organisation, covering approximately 285,000 patients.
The Alliance also runs three practices: Monument Surgeries, South Hylton and New Silksworth.
Details
Date posted
16 September 2026
Pay scheme
Other
Salary
£32,184.87 a year
Contract
Permanent
Working pattern
Full-time
Reference number
U0012-26-0039
Job locations
North East BIC
Wearfield
Sunderland
Tyne and Wear
SR5 2TA
United Kingdom
Job description
Job responsibilities
MAIN DUTIES AND RESPONSIBILITIES
- Working under the guidance of the referring GP, take referrals from a wide range of agencies, including PCNs, GP practices and multi-disciplinary teams as well as the wider system and occasionally via self-referral.
- Provide personalised support to individuals, their families and carers to empower people to take control of their lives, support low level mental health and promote self-care. Encourage people to live independently and improve their health access and outcomes, as a key member of the PCN multi-disciplinary team.
- Engage and develop trusting relationships by giving people time and focus on what matters to me and taking a holistic approach, based on the persons priorities and the wider determinants of health.
- Co-produce a simple personalised care and support plan to improve health and wellbeing, including introducing or reconnecting people to appropriate community groups and statutory services.
- Manage and prioritise own caseload in accordance with the needs and priorities of individuals on the caseload.
- Maintain a strong awareness and understanding of when it is appropriate or necessary to refer people back to other health professionals/agencies.
- Work with a diverse range of people and their communities, to draw on and increase the strengths and capacity of local community groups, enabling local VCSE organisations to receive social prescribing referrals.
- Work collaboratively with all local partners to contribute towards supporting the local VCSE organisations and community groups to become sustainable.
- Ensure that community assets are nurtured, through sharing intelligence regarding any gaps or problems identified in local provision with commissioners and local authorities.
- Educate non-clinical and clinical staff within their PCN multi-disciplinary teams on what services are available within the community and how to access them.
Role Specific Key Tasks
Education
- Promote all aspects of social prescribing across the PCN, Health & Social Care professionals and the wider system, including its role in self-management, addressing health inequalities and the wider determinants of health.
- Work in partnership with all local agencies to raise awareness of social prescribing and how partnership working can reduce pressure on statutory services, improve health access and outcomes and enable a holistic approach to care.
- Provide referral agencies with regular updates about social prescribing, including training for their staff and how to access information to encourage appropriate referrals.
- Promote low level mental health guidance, signpost to self-help and the most appropriate service.
Referrals
- Receive and action referrals for social prescriptions via agreed systems.
- Manage and prioritise referrals appropriately.
- Redirect referrals, using the agreed protocols, to more appropriate Social Prescribing Link Workers or agencies.
- Be proactive in developing strong links with all local agencies to encourage referrals.
- Support referral agencies to provide appropriate information about the person they are referring.
- Provide appropriate feedback to referral agencies about the people they referred.
- Work closely within the MDT and with GP practices within the PCN to ensure that the social prescribing referral codes are inputted into clinical systems.
- Adhere to data protection legislation and data sharing agreements.
Personalised Support
- Listen to and talk with people and their families about what matters to me by giving people time to tell their stories.
- Be proactive in encouraging equality and inclusion, through connecting with diverse local communities, particularly those communities that statutory agencies may find hard to reach.
- Meet people on a one-to-one basis, making home visits where appropriate within SGPA policies and procedures.
- Build trust and respect with the person, providing non-judgemental and non-discriminatory support, respecting diversity and lifestyle choices. Work from a strength-based approach focusing on a persons assets.
- Be a friendly and engaging source of information about health, wellbeing and prevention approaches.
- Help people identify the wider issues that impact on their health and wellbeing, such as debt, poor housing, being unemployed, loneliness and caring responsibilities.
- Help people maintain or regain independence through living skills, adaptations, enablement approaches and simple safeguards.
- Work with individuals to co-produce a simple personalised support plan to address the persons health and wellbeing needs, based on the persons priorities, interests, values, cultural and religious/faith needs and motivations.
- Identify what individuals expect from the groups, activities and services they are being connected to and what the person can do for themselves to improve their health and wellbeing.
- Where appropriate, physically introduce people to culturally appropriate community groups, activities and statutory services, ensuring they are comfortable, feel valued and respected. Follow up to ensure they are happy, able to engage, included and receiving good support.
- Where people may be eligible for a personal health budget, help them to explore this option as a way of providing funded, personalised support to be independent, including helping people to gain skills for meaningful employment, where appropriate.
Community Asset Development
- Provide a regular confidence survey to community groups receiving referrals, to ensure that they are strong, sustained and have the support they need to be part of social prescribing.
- Support community groups and VCSE organisations to receive referrals.
- Forge strong links with a wide range of local VCSE organisations, community and neighbourhood level groups, utilising their networks and building on whats already available to create a menu of diverse community groups and assets, who promote diversity and inclusion.
- Develop supportive relationships with local VCSE organisations, culturally appropriate community groups and statutory services, to make timely, appropriate and supported referrals for the person being introduced.
- Work collectively with all local partners to ensure community groups are strong and sustainable.
- Work with commissioners and local partners to identify unmet diverse needs within the community and gaps in community provision.
- Encourage people who have been connected to community support through social prescribing to volunteer and give their time freely to others, building their skills and confidence and strengthening community resilience.
- Develop a team of volunteers within your service to provide buddying support for people, starting new groups and finding creative community solutions to local issues.
- Encourage people, their families and carers to provide peer support and to do things together, such as setting up new community groups or volunteering.
Collaborative working
- As part of the PCN multi-disciplinary team, build close working relationships with staff in GP practices within the local PCN, attending relevant MDT meetings, giving information and feedback on social prescribing.
- Seek advice and support from the GP teams and/or identified individual(s) to discuss related concerns (e.g. abuse, domestic violence and support with mental health), referring the patient back to the GP or other suitable health professional if required.
- Work with established VCSE organisations and existing Social Prescribing Link Workers to provide a robust and consistent approach to our Sunderland people.
- Explore ways of working and share good practice and learning across all social prescribing roles within the system.
Data Collection
- Encourage people, their families and carers to provide feedback and to share their stories about the impact of social prescribing on their lives.
Professional Development
- Work with the GP teams and/or line manager to undertake continual personal and professional development, taking an active part in reviewing and developing the roles and responsibilities.
- Adhere to organisational policies and procedures, including confidentiality, safeguarding, lone working, information governance, equality, diversity and inclusion training and health and safety.
- Work with the GP teams to access regular clinical supervision, where appropriate, to enable you to deal effectively with the difficult issues that people present.
Service Development
- Seek regular feedback about the quality of the service and impact of social prescribing on referral agencies.
- Work as part of the healthcare team to seek feedback, continually improve the service and contribute to business planning.
- Contribute to the development of policies and plans relating to equality, diversity and health inequalities.
Leadership
- Be a system leader in the development, delivery and education of social prescribing, ensuring involvement where value can be added.
- Provide role coaching and mentoring for all staff where appropriate.
Other
- Undertake any tasks consistent with the level of the post and the scope of the role, ensuring that work is delivered in a timely and effective manner.
- Duties may vary from time to time, without changing the general character of the post or the level of responsibility.
Job description
Job responsibilities
MAIN DUTIES AND RESPONSIBILITIES
- Working under the guidance of the referring GP, take referrals from a wide range of agencies, including PCNs, GP practices and multi-disciplinary teams as well as the wider system and occasionally via self-referral.
- Provide personalised support to individuals, their families and carers to empower people to take control of their lives, support low level mental health and promote self-care. Encourage people to live independently and improve their health access and outcomes, as a key member of the PCN multi-disciplinary team.
- Engage and develop trusting relationships by giving people time and focus on what matters to me and taking a holistic approach, based on the persons priorities and the wider determinants of health.
- Co-produce a simple personalised care and support plan to improve health and wellbeing, including introducing or reconnecting people to appropriate community groups and statutory services.
- Manage and prioritise own caseload in accordance with the needs and priorities of individuals on the caseload.
- Maintain a strong awareness and understanding of when it is appropriate or necessary to refer people back to other health professionals/agencies.
- Work with a diverse range of people and their communities, to draw on and increase the strengths and capacity of local community groups, enabling local VCSE organisations to receive social prescribing referrals.
- Work collaboratively with all local partners to contribute towards supporting the local VCSE organisations and community groups to become sustainable.
- Ensure that community assets are nurtured, through sharing intelligence regarding any gaps or problems identified in local provision with commissioners and local authorities.
- Educate non-clinical and clinical staff within their PCN multi-disciplinary teams on what services are available within the community and how to access them.
Role Specific Key Tasks
Education
- Promote all aspects of social prescribing across the PCN, Health & Social Care professionals and the wider system, including its role in self-management, addressing health inequalities and the wider determinants of health.
- Work in partnership with all local agencies to raise awareness of social prescribing and how partnership working can reduce pressure on statutory services, improve health access and outcomes and enable a holistic approach to care.
- Provide referral agencies with regular updates about social prescribing, including training for their staff and how to access information to encourage appropriate referrals.
- Promote low level mental health guidance, signpost to self-help and the most appropriate service.
Referrals
- Receive and action referrals for social prescriptions via agreed systems.
- Manage and prioritise referrals appropriately.
- Redirect referrals, using the agreed protocols, to more appropriate Social Prescribing Link Workers or agencies.
- Be proactive in developing strong links with all local agencies to encourage referrals.
- Support referral agencies to provide appropriate information about the person they are referring.
- Provide appropriate feedback to referral agencies about the people they referred.
- Work closely within the MDT and with GP practices within the PCN to ensure that the social prescribing referral codes are inputted into clinical systems.
- Adhere to data protection legislation and data sharing agreements.
Personalised Support
- Listen to and talk with people and their families about what matters to me by giving people time to tell their stories.
- Be proactive in encouraging equality and inclusion, through connecting with diverse local communities, particularly those communities that statutory agencies may find hard to reach.
- Meet people on a one-to-one basis, making home visits where appropriate within SGPA policies and procedures.
- Build trust and respect with the person, providing non-judgemental and non-discriminatory support, respecting diversity and lifestyle choices. Work from a strength-based approach focusing on a persons assets.
- Be a friendly and engaging source of information about health, wellbeing and prevention approaches.
- Help people identify the wider issues that impact on their health and wellbeing, such as debt, poor housing, being unemployed, loneliness and caring responsibilities.
- Help people maintain or regain independence through living skills, adaptations, enablement approaches and simple safeguards.
- Work with individuals to co-produce a simple personalised support plan to address the persons health and wellbeing needs, based on the persons priorities, interests, values, cultural and religious/faith needs and motivations.
- Identify what individuals expect from the groups, activities and services they are being connected to and what the person can do for themselves to improve their health and wellbeing.
- Where appropriate, physically introduce people to culturally appropriate community groups, activities and statutory services, ensuring they are comfortable, feel valued and respected. Follow up to ensure they are happy, able to engage, included and receiving good support.
- Where people may be eligible for a personal health budget, help them to explore this option as a way of providing funded, personalised support to be independent, including helping people to gain skills for meaningful employment, where appropriate.
Community Asset Development
- Provide a regular confidence survey to community groups receiving referrals, to ensure that they are strong, sustained and have the support they need to be part of social prescribing.
- Support community groups and VCSE organisations to receive referrals.
- Forge strong links with a wide range of local VCSE organisations, community and neighbourhood level groups, utilising their networks and building on whats already available to create a menu of diverse community groups and assets, who promote diversity and inclusion.
- Develop supportive relationships with local VCSE organisations, culturally appropriate community groups and statutory services, to make timely, appropriate and supported referrals for the person being introduced.
- Work collectively with all local partners to ensure community groups are strong and sustainable.
- Work with commissioners and local partners to identify unmet diverse needs within the community and gaps in community provision.
- Encourage people who have been connected to community support through social prescribing to volunteer and give their time freely to others, building their skills and confidence and strengthening community resilience.
- Develop a team of volunteers within your service to provide buddying support for people, starting new groups and finding creative community solutions to local issues.
- Encourage people, their families and carers to provide peer support and to do things together, such as setting up new community groups or volunteering.
Collaborative working
- As part of the PCN multi-disciplinary team, build close working relationships with staff in GP practices within the local PCN, attending relevant MDT meetings, giving information and feedback on social prescribing.
- Seek advice and support from the GP teams and/or identified individual(s) to discuss related concerns (e.g. abuse, domestic violence and support with mental health), referring the patient back to the GP or other suitable health professional if required.
- Work with established VCSE organisations and existing Social Prescribing Link Workers to provide a robust and consistent approach to our Sunderland people.
- Explore ways of working and share good practice and learning across all social prescribing roles within the system.
Data Collection
- Encourage people, their families and carers to provide feedback and to share their stories about the impact of social prescribing on their lives.
Professional Development
- Work with the GP teams and/or line manager to undertake continual personal and professional development, taking an active part in reviewing and developing the roles and responsibilities.
- Adhere to organisational policies and procedures, including confidentiality, safeguarding, lone working, information governance, equality, diversity and inclusion training and health and safety.
- Work with the GP teams to access regular clinical supervision, where appropriate, to enable you to deal effectively with the difficult issues that people present.
Service Development
- Seek regular feedback about the quality of the service and impact of social prescribing on referral agencies.
- Work as part of the healthcare team to seek feedback, continually improve the service and contribute to business planning.
- Contribute to the development of policies and plans relating to equality, diversity and health inequalities.
Leadership
- Be a system leader in the development, delivery and education of social prescribing, ensuring involvement where value can be added.
- Provide role coaching and mentoring for all staff where appropriate.
Other
- Undertake any tasks consistent with the level of the post and the scope of the role, ensuring that work is delivered in a timely and effective manner.
- Duties may vary from time to time, without changing the general character of the post or the level of responsibility.
Person Specification
Motivation and Skills
Essential
- Ability to identify risk to self and others, Identifying and reporting safeguarding incidents
- Outstanding organisational skills
- Work effectively and collaboratively as part of a team but also autonomously.
- High level and adaptable communication skills across a range of individuals of all ages, backgrounds and cultures with varying social and emotional needs
- Able to respond to challenges with resilience and manage situations calmly and professionally.
- Promote and maintain good working relationships with a variety of external partners.
- Experience of accurately collecting, recording information and data whilst maintaining confidentiality
- Work on own initiative but within constraints of the role
- Provide motivational coaching with the ability to inspire trust and confidence
- Able to work under pressure and emotionally resilient
Desirable
- Understanding the impact of economic and environmental factors on people's health and wellbeing
- Mental Health First Aid
Qualifications
Essential
- Demonstrable commitment to personal and professional development
- Proficient in the use of Microsoft Office applications.
- Qualification or training in motivational coaching, or equivalent experience
Desirable
- PCI Accredited
- qualification in Social Prescribing
Experience
Essential
- Ability to competently use technology and IT systems including word processing, email and the internet to create simple personalised plans with individuals
- Experience of supporting people, their families and carers in a paid or unpaid capacity
- Experience of working in a community setting
- Experience of handling confidential information.
- Experience of collecting and recording information and data
- Experience of supporting people, their families and carers in a paid or unpaid capacity
- Experience of supporting people, their families and carers with low level mental health issues
- Experience of working in a community setting
- Ability to identify risk to self and others, Identifying and reporting safeguarding incidents
Desirable
- Experience of working in or with voluntary organisations or groups in a paid or unpaid capacity
- Experience of working collaboratively with different organisations, building trust, confidence and partnerships
- Extensive knowledge of local services within a Sunderland locality through either living or working within one of the wider Sunderland settings.
- Experience of working with GPs and/or other Health or Social Care providers or knowledge of how systems work Experience of working collaboratively with different organisations, building trust, confidence and partnerships
Other
Essential
- Understands the principles of equality and diversity.
- A firm commitment to CPD
- Full UK driving licence with use of own car
- Ability to travel across Sunderland if required
- Meet DBS standards and Criminal Record checks
Person Specification
Motivation and Skills
Essential
- Ability to identify risk to self and others, Identifying and reporting safeguarding incidents
- Outstanding organisational skills
- Work effectively and collaboratively as part of a team but also autonomously.
- High level and adaptable communication skills across a range of individuals of all ages, backgrounds and cultures with varying social and emotional needs
- Able to respond to challenges with resilience and manage situations calmly and professionally.
- Promote and maintain good working relationships with a variety of external partners.
- Experience of accurately collecting, recording information and data whilst maintaining confidentiality
- Work on own initiative but within constraints of the role
- Provide motivational coaching with the ability to inspire trust and confidence
- Able to work under pressure and emotionally resilient
Desirable
- Understanding the impact of economic and environmental factors on people's health and wellbeing
- Mental Health First Aid
Qualifications
Essential
- Demonstrable commitment to personal and professional development
- Proficient in the use of Microsoft Office applications.
- Qualification or training in motivational coaching, or equivalent experience
Desirable
- PCI Accredited
- qualification in Social Prescribing
Experience
Essential
- Ability to competently use technology and IT systems including word processing, email and the internet to create simple personalised plans with individuals
- Experience of supporting people, their families and carers in a paid or unpaid capacity
- Experience of working in a community setting
- Experience of handling confidential information.
- Experience of collecting and recording information and data
- Experience of supporting people, their families and carers in a paid or unpaid capacity
- Experience of supporting people, their families and carers with low level mental health issues
- Experience of working in a community setting
- Ability to identify risk to self and others, Identifying and reporting safeguarding incidents
Desirable
- Experience of working in or with voluntary organisations or groups in a paid or unpaid capacity
- Experience of working collaboratively with different organisations, building trust, confidence and partnerships
- Extensive knowledge of local services within a Sunderland locality through either living or working within one of the wider Sunderland settings.
- Experience of working with GPs and/or other Health or Social Care providers or knowledge of how systems work Experience of working collaboratively with different organisations, building trust, confidence and partnerships
Other
Essential
- Understands the principles of equality and diversity.
- A firm commitment to CPD
- Full UK driving licence with use of own car
- Ability to travel across Sunderland if required
- Meet DBS standards and Criminal Record checks
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Sunderland GP Alliance
Address
North East BIC
Wearfield
Sunderland
Tyne and Wear
SR5 2TA
United Kingdom
Employer's website
https://www.sunderlandgpalliance.co.uk/ (Opens in a new tab)
Employer details
Employer name
Sunderland GP Alliance
Address
North East BIC
Wearfield
Sunderland
Tyne and Wear
SR5 2TA
United Kingdom
Employer's website
https://www.sunderlandgpalliance.co.uk/ (Opens in a new tab)
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Posted 8 day(s) ago
Reference: 134-8298932KD
Job summary
Are you passionate about health and social care and looking for a role that offers flexibility and growth? At North East and North Cumbria Integrated Care Board, we value work-life balance and offer a range of flexible working options, including hybrid working. Enjoy a supportive team environment, competitive salary, and opportunities for professional development. Apply now to make a difference in our community!
We are seeking a dedicated and experienced Data Engineer to join our Insights team. At North East and North Cumbria Integrated Care Board, we are committed to providing high-quality care and support to our community.
Please note this post is only accepting applications from current staff of North East and North Cumbria Integrated Care Board and staff members of North of England Commissioning Support (NECS) .
Main duties of the job
As a Data Engineer, you will play a key role in developing, maintaining and supporting data pipelines and data processing solutions that enable the ICB and its partners to make effective use of complex health and care data.
You will support the extraction, transformation, loading, validation and testing of data from a range of sources, working to agreed specifications, standards and change control processes. The role will involve using SQL and scripting or analytical languages such as Python or R to automate data processes, improve reliability and support the production of high-quality analytical outputs.
The postholder will help diagnose and resolve issues within data pipelines, identify data quality problems, maintain technical documentation and support the deployment of data solutions into live operational environments. You will work closely with colleagues across insight, analytics, digital and IT teams, translating requirements into technical solutions and explaining data processes and issues clearly to both technical and non-technical audiences.
This is a hands-on technical role suited to someone who is methodical, analytical and keen to improve the way data is processed, managed and made available for insight.
About us
Our Integrated Care Board (ICB) is the largest in the country.
The ICB is responsible for ensuring that high quality and safe health services are accessible to all of our communities. It has a wide range of functions, including; promoting integration of health and care services, improving peoples health and well-being, reducing health inequalities.
With a £6.6 billion budget and a workforce of 170,000 people across the North East and North Cumbria. As well as strategic functions, ICB staff also work at place level with local health and wellbeing boards in each of our 14 local authority areas. These teams also work alongside our 67 primary care networks which are groups of local GP practices, social care teams and other community- based area providers.
The ICB works with our Provider Collaborative too, this includes the 11 NHS Foundation Trusts in the region, to deliver our shared priorities.
Details
Date posted
16 September 2026
Pay scheme
Agenda for change
Band
Band 6
Salary
£39,959 to £48,117 a year Per annum
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
134-8298932KD
Job locations
Pemberton House
Colima Avenue
Sunderland
SR5 3XB
United Kingdom
Job description
Job responsibilities
Developing extraction, transformation, loading, validation and testing processes for complex data, working to agreed specifications and standards.
Implementing and maintaining automated data processes, including scripting in Python or R and workflow automation, ensuring solutions are robust and reliable.
Developing, modifying and supporting data pipelines or data processing solutions in production or operational environments.
Diagnosing and resolving data pipeline, data quality or processing issues, identifying root causes and taking corrective action within agreed parameters.
Supporting the deployment of data solutions into live operational environments in line with change and release management processes.
Identifying opportunities to improve data quality, efficiency, reliability and automation through agreed governance routes.
Supporting testing and evaluation of new tools, processes or approaches to data engineering.
Assisting with the training, support and development of junior colleagues where appropriate.
Ensuring all work complies with information governance, data protection, confidentiality, IT security and organisational policies.
Job description
Job responsibilities
Developing extraction, transformation, loading, validation and testing processes for complex data, working to agreed specifications and standards.
Implementing and maintaining automated data processes, including scripting in Python or R and workflow automation, ensuring solutions are robust and reliable.
Developing, modifying and supporting data pipelines or data processing solutions in production or operational environments.
Diagnosing and resolving data pipeline, data quality or processing issues, identifying root causes and taking corrective action within agreed parameters.
Supporting the deployment of data solutions into live operational environments in line with change and release management processes.
Identifying opportunities to improve data quality, efficiency, reliability and automation through agreed governance routes.
Supporting testing and evaluation of new tools, processes or approaches to data engineering.
Assisting with the training, support and development of junior colleagues where appropriate.
Ensuring all work complies with information governance, data protection, confidentiality, IT security and organisational policies.
Person Specification
Qualifications
Essential
- Educated to degree level or equivalent experience.
- Evidence of relevant training or learning in data, analytics, or digital systems.
Experience
Essential
- Experience of extracting, transforming, validating, and loading data from multiple sources using structured approaches.
- Practical experience using SQL and at least one scripting or analytical language (e.g. Python or R) to manipulate, validate, or analyse data.
- Experience of working to defined standards, procedures, and change control processes in a data, digital, or analytics environment.
- Experience of working collaboratively with data, analytics, digital, or IT colleagues to deliver agreed outputs.
- Experience of maintaining technical documentation for data processes or systems.
- Experience of working in a regulated or information-governed environment (e.g. healthcare, public sector).
Desirable
- Experience of designing or enhancing data pipelines or automated processes, rather than solely operating existing ones.
- Experience of supporting or contributing to data platform migrations, upgrades, or new implementations.
- Experience of performance tuning or optimisation of data processes within agreed technical frameworks.
- Experience of contributing to overall team design.
Knowledge
Essential
- Knowledge of data engineering and data processing principles, including extraction, transformation, validation, and loading of data.
- Knowledge of relational databases and data structures, and how data is stored, queried, and maintained.
- Knowledge of data quality management, including common data issues and methods for validation and cleansing.
Desirable
- Knowledge of cloud-based or enterprise data platforms and associated tooling.
- Knowledge of basic data architecture concepts, such as staging layers, data flows, and integration patterns.
- Understanding of monitoring, logging, and alerting for data processes.
- Knowledge of version control and collaborative development practices.
- Knowledge of working in a regulated or public-sector environment, such as healthcare.
Person Specification
Qualifications
Essential
- Educated to degree level or equivalent experience.
- Evidence of relevant training or learning in data, analytics, or digital systems.
Experience
Essential
- Experience of extracting, transforming, validating, and loading data from multiple sources using structured approaches.
- Practical experience using SQL and at least one scripting or analytical language (e.g. Python or R) to manipulate, validate, or analyse data.
- Experience of working to defined standards, procedures, and change control processes in a data, digital, or analytics environment.
- Experience of working collaboratively with data, analytics, digital, or IT colleagues to deliver agreed outputs.
- Experience of maintaining technical documentation for data processes or systems.
- Experience of working in a regulated or information-governed environment (e.g. healthcare, public sector).
Desirable
- Experience of designing or enhancing data pipelines or automated processes, rather than solely operating existing ones.
- Experience of supporting or contributing to data platform migrations, upgrades, or new implementations.
- Experience of performance tuning or optimisation of data processes within agreed technical frameworks.
- Experience of contributing to overall team design.
Knowledge
Essential
- Knowledge of data engineering and data processing principles, including extraction, transformation, validation, and loading of data.
- Knowledge of relational databases and data structures, and how data is stored, queried, and maintained.
- Knowledge of data quality management, including common data issues and methods for validation and cleansing.
Desirable
- Knowledge of cloud-based or enterprise data platforms and associated tooling.
- Knowledge of basic data architecture concepts, such as staging layers, data flows, and integration patterns.
- Understanding of monitoring, logging, and alerting for data processes.
- Knowledge of version control and collaborative development practices.
- Knowledge of working in a regulated or public-sector environment, such as healthcare.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
North East & North Cumbria ICB
Address
Pemberton House
Colima Avenue
Sunderland
SR5 3XB
United Kingdom
Employer's website
Employer details
Employer name
North East & North Cumbria ICB
Address
Pemberton House
Colima Avenue
Sunderland
SR5 3XB
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
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