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Showing 15 results
Salaried GP
Parish Fields Practice
North East England
GP/General Practitioner
Job summary Parish Fields Practice is a friendly, established GMS practice serving around 8,500 patients in rural Norfolk.
3 day(s) ago
Salaried GP
Parish Fields Practice
North East England
GP/General Practitioner
Job summary Parish Fields Practice is a friendly, established GMS practice serving around 8,500 patients in rural Norfolk.
3 day(s) ago
Senior Urgent Care Triage Practitioner
East of England Community Health and Care NHS Trust
North East England
GBP 39,959 - 48,117 per year
GP/General Practitioner
Job summary Do you have experience in urgent and emergency care?
5 day(s) ago
Senior Urgent Care Triage Practitioner
East of England Community Health and Care NHS Trust
North East England
GBP 39,959 - 48,117 per year
GP/General Practitioner
Job summary Do you have experience in urgent and emergency care?
5 day(s) ago
Rapid Assessment & Frailty Team Practitioner
East of England Community Health and Care NHS Trust
North East England
GBP 39,959 - 48,117 per year
GP/General Practitioner
Job summary An exciting opportunity has arisen for an experienced Band 6 Occupational Therapist, Physiotherapist, Nurse or Paramedic to join the Rapid Assess...
11 day(s) ago
Rapid Assessment & Frailty Team Practitioner
East of England Community Health and Care NHS Trust
North East England
GBP 39,959 - 48,117 per year
GP/General Practitioner
Job summary An exciting opportunity has arisen for an experienced Band 6 Occupational Therapist, Physiotherapist, Nurse or Paramedic to join the Rapid Assess...
11 day(s) ago
Senior Practitioner/Memory Assessor - Memory Assessment Team
Norfolk & Suffolk Foundation NHS Trust
North East England
GBP 39,959 - 48,117 per year
GP/General Practitioner
Job summary Memory Assessment and Treatment in Central Norfolk.
13 day(s) ago
Senior Practitioner/Memory Assessor - Memory Assessment Team
Norfolk & Suffolk Foundation NHS Trust
North East England
GBP 39,959 - 48,117 per year
GP/General Practitioner
Job summary Memory Assessment and Treatment in Central Norfolk.
13 day(s) ago
Salaried GP
Orchard Surgery
North East England
GP/General Practitioner
Job summary What we offer Full or part time working pattern Competitive salary, dependent on experience BMA standard salaried GP contract Indemnity cover pro...
13 day(s) ago
Salaried GP
Orchard Surgery
North East England
GP/General Practitioner
Job summary What we offer Full or part time working pattern Competitive salary, dependent on experience BMA standard salaried GP contract Indemnity cover pro...
13 day(s) ago
Salaried GP
Victoria Road Surgery
North East England
GP/General Practitioner
Job summary As a busy surgery of 10,300 patients we really want to ensure that patients' needs are met whilst enabling our staff team to have a good work/lif...
18 day(s) ago
Salaried GP
Victoria Road Surgery
North East England
GP/General Practitioner
Job summary As a busy surgery of 10,300 patients we really want to ensure that patients' needs are met whilst enabling our staff team to have a good work/lif...
18 day(s) ago
Advanced Clinical Practitioner
East of England Community Health and Care NHS Trust
North East England
GBP 57,528 - 64,750 per year
GP/General Practitioner
Job summary Are you wanting to develop your autonomy as an Advanced Clinical Practitioner?
24 day(s) ago
Advanced Clinical Practitioner
East of England Community Health and Care NHS Trust
North East England
GBP 57,528 - 64,750 per year
GP/General Practitioner
Job summary Are you wanting to develop your autonomy as an Advanced Clinical Practitioner?
24 day(s) ago
Care & Practice Coordinator
Coltishall Medical Practice
Inner London, Greater London
GP/General Practitioner
Job summary We are looking for an organised, proactive and patient-focused Care & Practice Coordinator to join our busy and supportive team.
1 month(s) ago
Care & Practice Coordinator
Coltishall Medical Practice
Inner London, Greater London
GP/General Practitioner
Job summary We are looking for an organised, proactive and patient-focused Care & Practice Coordinator to join our busy and supportive team.
1 month(s) ago
Patient Services Coordinator
The Coastal Partnership
Inner London, Greater London
GBP 12 per year
GP/General Practitioner
Job summary We are seeking a courteous and efficient individual to join our team as a Patient Services Coordinator.
1 month(s) ago
Patient Services Coordinator
The Coastal Partnership
Inner London, Greater London
GBP 12 per year
GP/General Practitioner
Job summary We are seeking a courteous and efficient individual to join our team as a Patient Services Coordinator.
1 month(s) ago
Receptionist
Southgates Medical Centre & The Woottons Surgery
Inner London, Greater London
GBP 12 - 13 per year
GP/General Practitioner
Job summary Southgates and The Woottons Surgeries are based in King's Lynn and we have a long and proud history of excellent patient care.
1 month(s) ago
Receptionist
Southgates Medical Centre & The Woottons Surgery
Inner London, Greater London
GBP 12 - 13 per year
GP/General Practitioner
Job summary Southgates and The Woottons Surgeries are based in King's Lynn and we have a long and proud history of excellent patient care.
1 month(s) ago
Community Triage and Allocation Support
East of England Community Health and Care NHS Trust
Inner London, Greater London
GBP 25,760 - 27,476 per year
GP/General Practitioner
Job summary Are you organised, people-focused, with excellent communication skills and ready to be part of a vital NHS service?
1 month(s) ago
Community Triage and Allocation Support
East of England Community Health and Care NHS Trust
Inner London, Greater London
GBP 25,760 - 27,476 per year
GP/General Practitioner
Job summary Are you organised, people-focused, with excellent communication skills and ready to be part of a vital NHS service?
1 month(s) ago
PCN Pharmacy Technician
Swaffham & Downham Primary Care Network
Inner London, Greater London
GP/General Practitioner
Job summary Swaffham and Downham Market PCN is seeking a motivated and enthusiastic Pharmacy Technician to join our friendly team.
1 month(s) ago
PCN Pharmacy Technician
Swaffham & Downham Primary Care Network
Inner London, Greater London
GP/General Practitioner
Job summary Swaffham and Downham Market PCN is seeking a motivated and enthusiastic Pharmacy Technician to join our friendly team.
1 month(s) ago
Consultant Haematologist
James Paget University Hospitals NHS Foundation Trust
Inner London, Greater London
GBP 113,565 - 150,569 per year
GP/General Practitioner
Job summary The James Paget University Hospitals NHS Foundation Trust (JPUH) is seeking to appoint a Consultant in Haematology.
1 month(s) ago
Consultant Haematologist
James Paget University Hospitals NHS Foundation Trust
Inner London, Greater London
GBP 113,565 - 150,569 per year
GP/General Practitioner
Job summary The James Paget University Hospitals NHS Foundation Trust (JPUH) is seeking to appoint a Consultant in Haematology.
1 month(s) ago
GP Practice Nurse - 22.5 hours per week
Winterton Medical Practice
Inner London, Greater London
GBP 19 - 22 per year
GP/General Practitioner
Job summary GP Practice Nurse 22.5 Hours per Week Monday to Friday on a rotational 4 week rota. Details below: Week 1 = 21 Hrs - Tuesday 9-6, Wednesday 9-12 &…
1 month(s) ago
GP Practice Nurse - 22.5 hours per week
Winterton Medical Practice
Inner London, Greater London
GBP 19 - 22 per year
GP/General Practitioner
Job summary GP Practice Nurse 22.5 Hours per Week Monday to Friday on a rotational 4 week rota. Details below: Week 1 = 21 Hrs - Tuesday 9-6, Wednesday 9-12 &…
1 month(s) ago
Pharmacy Technician
Primary Care Careers
Inner London, Greater London
GP/General Practitioner
Job summary Botesdale Health Centre are looking for a professional, conscientious and highly effective Pharmacy Technician to join our friendly team on a part-…
1 month(s) ago
Pharmacy Technician
Primary Care Careers
Inner London, Greater London
GP/General Practitioner
Job summary Botesdale Health Centre are looking for a professional, conscientious and highly effective Pharmacy Technician to join our friendly team on a part-…
1 month(s) ago
Posted 3 day(s) ago
Reference: 2474060
Job summary
Parish Fields Practice is a friendly, established GMS practice serving around 8,500 patients in rural Norfolk. We are looking for aforward-thinking, friendly and team-focused Salaried GPto join our supportive and welcoming practice.
We are proud of the strong sense of teamwork across our practice. We believe that providing excellent patient care is a shared responsibility, and that staff should feel supported, valued and able to enjoy their working environment.
We are looking for a GP who shares this ethos and who will provide a high standard of clinical care while working collaboratively with colleagues across the practice and our wider Primary Care Network.
Whether you are an experienced GP or looking for a supportive environment in which to develop your career, we would love to hear from you.
Main duties of the job
We are looking for a GP who:
- Provides a consistently high standard of patient-centred clinical care.
- Works collaboratively and positively with colleagues across the whole practice team.
- Has a flexible and approachable attitude and enjoys being part of a close-knit team.
- Contributes to clinical discussions, practice development and quality improvement.
- Is keen to work collaboratively with our wider Primary Care Network and the additional roles within it.
- Supports a positive culture where colleagues look out for one another and share responsibility for delivering high-quality care.
About us
Parish Fields Practice has a diverse and experienced multidisciplinary team, including a Nurse Practitioner, Clinical Pharmacist, Social Prescriber, Mental Health Practitioner & First Contact Physiotherapists, alongside our GP team, nursing, HCA, administration, reception and dispensary colleagues.
Teamwork is one of the things we are most proud of. Our clinical and non-clinical teams work closely together, with an emphasis on communication, mutual support and treating colleagues with the same respect that we aim to provide to our patients.
We also place a strong emphasis onstaff wellbeing. Our Practice Nurse leads a successful workplace wellbeing programme, which has included team days out, quiz nights, regular wellbeing lunches and other opportunities for colleagues to spend time together outside of the usual working environment.
Our GP Partners remain clinically involved and are approachable, supportive and valued members of the wider practice team. We believe that everyone has an important role to play, regardless of their position within the practice.
Our newly appointed Practice Manager is an experienced Advanced Nurse Practitioner, bringing a strong understanding of the clinical pressures faced by primary care professionals and the importance of creating a supportive environment in which clinicians can do their best work.
If you are looking for a practice whereteamwork, mutual support and staff wellbeing genuinely matter, we would be delighted to hear from you.
Details
Date posted
05 November 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Flexible working
Reference number
A2679-26-0007
Job locations
Parish Fields Practice
The Health Centre
Mount Street
Diss
Norfolk
IP22 4WG
United Kingdom
Job description
Job responsibilities
The post holder will work as part of the practice clinical team to provide safe, effective and patient-centred general medical services to the practice population.
The role will involve working collaboratively with GP colleagues, nursing staff, the wider multidisciplinary team and administrative colleagues to ensure patients receive high-quality, coordinated care.
The successful candidate will be expected to:
- Provide comprehensive general medical services to registered patients, including assessment, diagnosis, treatment, management and appropriate follow-up.
- Manage a varied clinical workload, including acute presentations, long-term conditions, preventative care and health promotion.
- Work within professional, ethical and legal standards and maintain accurate and appropriate clinical records.
- Prescribe safely and effectively in accordance with current guidance and practice policies.
- Make appropriate referrals and liaise with secondary care, community services and other healthcare professionals where required.
- Work collaboratively with the wider multidisciplinary team and our Primary Care Network to support joined-up patient care.
- Participate in clinical meetings, significant event reviews, audits, quality improvement initiatives and other practice development activities.
- Contribute to the development and implementation of practice policies, protocols and clinical governance arrangements.
- Support continuity of care and promote shared decision-making with patients wherever appropriate.
- Communicate clearly, respectfully and compassionately with patients, carers and colleagues.
- Maintain professional knowledge and competence through continuing professional development, appraisal and revalidation.
- Contribute positively to the practices supportive team culture, recognising the contribution of all members of the practice team.
- Work collaboratively with colleagues and contribute to a positive and respectful working environment.
- Undertake any other reasonable duties appropriate to the role and level of responsibility.
Working relationships
The post holder will be expected to develop and maintain positive working relationships with:
- GP Partners and GP colleagues
- Advanced Nurse Practitioner and nursing colleagues
- Healthcare Assistants
- Clinical Pharmacist
- Primary Care Network additional roles
- Practice Manager and administrative team
- Reception and dispensary teams
- Community and secondary care colleagues
- Patients and their carers
We believe that good patient care is built ongood teamwork. The successful candidate will therefore be someone who values open communication, mutual support and collaborative working, and who is willing to contribute to the wider life of the practice.
Clinical governance and professional responsibilities
The post holder will:
- Maintain appropriate professional registration and fulfil all requirements relating to appraisal and revalidation.
- Maintain appropriate continuing professional development and keep clinical knowledge and skills up to date.
- Participate in practice clinical governance processes, including significant event reviews, clinical audits and quality improvement work.
- Comply with practice policies, procedures and protocols.
- Maintain patient confidentiality and comply with information governance requirements.
- Work within relevant professional, statutory and regulatory frameworks.
- Promote equality, diversity and inclusion in all aspects of patient care and working relationships.
- Maintain a high standard of professional conduct at all times.
Job description
Job responsibilities
The post holder will work as part of the practice clinical team to provide safe, effective and patient-centred general medical services to the practice population.
The role will involve working collaboratively with GP colleagues, nursing staff, the wider multidisciplinary team and administrative colleagues to ensure patients receive high-quality, coordinated care.
The successful candidate will be expected to:
- Provide comprehensive general medical services to registered patients, including assessment, diagnosis, treatment, management and appropriate follow-up.
- Manage a varied clinical workload, including acute presentations, long-term conditions, preventative care and health promotion.
- Work within professional, ethical and legal standards and maintain accurate and appropriate clinical records.
- Prescribe safely and effectively in accordance with current guidance and practice policies.
- Make appropriate referrals and liaise with secondary care, community services and other healthcare professionals where required.
- Work collaboratively with the wider multidisciplinary team and our Primary Care Network to support joined-up patient care.
- Participate in clinical meetings, significant event reviews, audits, quality improvement initiatives and other practice development activities.
- Contribute to the development and implementation of practice policies, protocols and clinical governance arrangements.
- Support continuity of care and promote shared decision-making with patients wherever appropriate.
- Communicate clearly, respectfully and compassionately with patients, carers and colleagues.
- Maintain professional knowledge and competence through continuing professional development, appraisal and revalidation.
- Contribute positively to the practices supportive team culture, recognising the contribution of all members of the practice team.
- Work collaboratively with colleagues and contribute to a positive and respectful working environment.
- Undertake any other reasonable duties appropriate to the role and level of responsibility.
Working relationships
The post holder will be expected to develop and maintain positive working relationships with:
- GP Partners and GP colleagues
- Advanced Nurse Practitioner and nursing colleagues
- Healthcare Assistants
- Clinical Pharmacist
- Primary Care Network additional roles
- Practice Manager and administrative team
- Reception and dispensary teams
- Community and secondary care colleagues
- Patients and their carers
We believe that good patient care is built ongood teamwork. The successful candidate will therefore be someone who values open communication, mutual support and collaborative working, and who is willing to contribute to the wider life of the practice.
Clinical governance and professional responsibilities
The post holder will:
- Maintain appropriate professional registration and fulfil all requirements relating to appraisal and revalidation.
- Maintain appropriate continuing professional development and keep clinical knowledge and skills up to date.
- Participate in practice clinical governance processes, including significant event reviews, clinical audits and quality improvement work.
- Comply with practice policies, procedures and protocols.
- Maintain patient confidentiality and comply with information governance requirements.
- Work within relevant professional, statutory and regulatory frameworks.
- Promote equality, diversity and inclusion in all aspects of patient care and working relationships.
- Maintain a high standard of professional conduct at all times.
Person Specification
Qualifications
Essential
- Qualifications and professional registration
- - Registered with the General Medical Council (GMC).
- - Included on the NHS England Medical Performers List.
- - Qualified as a General Practitioner with a recognised UK GP qualification or equivalent.
- - Evidence of satisfactory completion of GP training.
- - Commitment to maintaining professional development, appraisal and revalidation requirements.
- - Clinical experience and skills
- - Experience working as a GP in a primary care setting.
- - Able to assess, diagnose and manage a broad range of clinical presentations.
- - Able to manage patients with both acute and chronic conditions.
- - Demonstrates safe and effective clinical decision-making.
- - Able to recognise and appropriately manage clinical risk.
- - Good understanding of clinical governance, safeguarding and patient confidentiality.
- - Able to work within professional, ethical and legal frameworks.
Person Specification
Qualifications
Essential
- Qualifications and professional registration
- - Registered with the General Medical Council (GMC).
- - Included on the NHS England Medical Performers List.
- - Qualified as a General Practitioner with a recognised UK GP qualification or equivalent.
- - Evidence of satisfactory completion of GP training.
- - Commitment to maintaining professional development, appraisal and revalidation requirements.
- - Clinical experience and skills
- - Experience working as a GP in a primary care setting.
- - Able to assess, diagnose and manage a broad range of clinical presentations.
- - Able to manage patients with both acute and chronic conditions.
- - Demonstrates safe and effective clinical decision-making.
- - Able to recognise and appropriately manage clinical risk.
- - Good understanding of clinical governance, safeguarding and patient confidentiality.
- - Able to work within professional, ethical and legal frameworks.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Parish Fields Practice
Address
Parish Fields Practice
The Health Centre
Mount Street
Diss
Norfolk
IP22 4WG
United Kingdom
Employer's website
Employer details
Employer name
Parish Fields Practice
Address
Parish Fields Practice
The Health Centre
Mount Street
Diss
Norfolk
IP22 4WG
United Kingdom
Employer's website
Apply Now
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Senior Urgent Care Triage Practitioner
East of England Community Health and Care NHS Trust View all jobs
Posted 5 day(s) ago
Reference: 2468367
Job summary
Do you have experience in urgent and emergency care? Are you passionate about patient care? Do you have a can-do attitude and want to support the health system and patients getting more efficient care? Then this opportunity is for you.
Join the Norfolk and Waveney Unscheduled Care Coordination Hub (N&W UCCH). The UCCH is an integrated service, which brings together all the system health providers, to enable patients to get care in the right place, at the right time, by the right professional(s).
Main duties of the job
You'll be working closely with members of our ambulance service, acute trusts, social care, and community care in an innovative integrated team; working across organisation boundaries, enabling a system-wide response that improves patients' care, experience and outcome.
About us
To triage incoming referrals assessing the patient's needs, determining the priority of care and processing the referrals accordingly. To contribute to the delivery of high standards of health care to patients by overseeing and responding to the remote monitoring systems supported by the senior clinical team.
To lead the triage team and contribute to the co-ordination within the Unscheduled Care Coordination Hub (UCCH), in the effective and timely triage of incoming referrals assessing the patient's needs, determining the priority of care and processing the referrals accordingly.
This is predominantly a non-patient facing role but with regular opportunities to maintain clinical competencies.
Please note, the selection processes at East of England Community Health and Care NHS Trust are in place to ensure we recruit candidates with the right values and skills, please be advised that the use of AI in applications are monitored. We remain watchful of candidates who misuse these tools to generate an application that doesn't accurately reflect their skills.
Details
Date posted
03 November 2026
Pay scheme
Agenda for change
Band
Band 6
Salary
£39,959 to £48,117 a year per annum
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
839-8405154-JH
Job locations
Reed house
Peachman way
Norwich
NR7 0WF
United Kingdom
Job description
Job responsibilities
To triage patients referred to UCCH as part of the multidisciplinary team.
To assess and prescribe care pathways for patients in a crisis situation with long term conditions, the frail & elderly, palliative and end of life care and/or rehabilitation needs, to achieve quality of life and independence where possible.
To work within the integrated team to support early discharge from hospital. To work within the integrated team to prevent unnecessary admission to hospital.
To work with all health care professionals, and statutory/non statutory agencies to provide a seamless, integrated service to our service users.
To support activity within UCR Hub (triage) and Community Virtual Ward.
To assess, prescribe and arrange care interventions and assessments for all patients referred to the Single Point of Access [UCCH, 2h-Urgent Community Response (UCR), Rapid Response and Virtual Ward (VW)].
Job description Job responsibilities To triage patients referred to UCCH as part of the multidisciplinary team. To assess and prescribe care pathways for patients in a crisis situation with long term conditions, the frail & elderly, palliative and end of life care and/or rehabilitation needs, to achieve quality of life and independence where possible. To work within the integrated team to support early discharge from hospital. To work within the integrated team to prevent unnecessary admission to hospital. To work with all health care professionals, and statutory/non statutory agencies to provide a seamless, integrated service to our service users. To support activity within UCR Hub (triage) and Community Virtual Ward. To assess, prescribe and arrange care interventions and assessments for all patients referred to the Single Point of Access [UCCH, 2h-Urgent Community Response (UCR), Rapid Response and Virtual Ward (VW)].
Person Specification
Qualifications
Essential
- Current NMC registration or Current HCPC registration
- Adult Nursing BSc or Paramedic Sciences BSc
- Evidence of continuing professional development
Desirable
- Experience in Advanced Consultation skills
- Assessor/mentorship preparation; ENB 998 or equivalent
Experience
Essential
- Evidence of working at band 5 level within the community or acute setting
- Knowledge of additional specialist areas through in-house training & short courses
- Triage experience
Desirable
- Admission Avoidance experience
- Knowledge of remote monitoring and available technology
Skills, Abilities and Knowledge
Essential
- Good communicator
- Highly motivated
- Able to provide high standards of care
- Tact & diplomacy
- Empathy & sensitivity
- Ability to use own initiative
- Good concentration for patient care and inputting data/patient records.
- A team player
- Work flexibly to accommodate patient/service needs.
Desirable
- Interest in learning new skills for remote clinical monitoring
Communication
Essential
- Good communication skills
- Good observational & reporting skills
- Good interpersonal skills
Personal and People Development
Essential
- oProfessional appearance
- oBe able to: Kneel, bend & stoop, and work in cramped environments
- oManoeuvre limbs of around 5-6 kg
- oManoeuvre patients using handling aids
- oBe reliable
Personal Attributes / Behaviours (linked to the Trust's Behaviour Framework
Essential
- oAble to identify with the Trust's commitment to safeguarding and promoting the welfare of children and young people/vulnerable adults.
Other
Essential
- oThe post holder will need to be passed fit to perform full duties of the post through occupational health with any reasonable aids and adaptations if necessary.
- oMust hold full and valid and driving licence and have access to a vehicle
- oAble to communicate effectively in written and verbal English Language
- oThis is a 7 day a week service and some weekend working will be expected. Hours of service delivery, 8am-8pm
Person Specification Qualifications Essential Current NMC registration or Current HCPC registration Adult Nursing BSc or Paramedic Sciences BSc Evidence of continuing professional development Desirable Experience in Advanced Consultation skills Assessor/mentorship preparation; ENB 998 or equivalent Experience Essential Evidence of working at band 5 level within the community or acute setting Knowledge of additional specialist areas through in-house training & short courses Triage experience Desirable Admission Avoidance experience Knowledge of remote monitoring and available technology Skills, Abilities and Knowledge Essential Good communicator Highly motivated Able to provide high standards of care Tact & diplomacy Empathy & sensitivity Ability to use own initiative Good concentration for patient care and inputting data/patient records. A team player Work flexibly to accommodate patient/service needs. Desirable Interest in learning new skills for remote clinical monitoring Communication Essential Good communication skills Good observational & reporting skills Good interpersonal skills Personal and People Development Essential oProfessional appearance oBe able to: Kneel, bend & stoop, and work in cramped environments oManoeuvre limbs of around 5-6 kg oManoeuvre patients using handling aids oBe reliable Personal Attributes / Behaviours (linked to the Trust's Behaviour Framework Essential oAble to identify with the Trust's commitment to safeguarding and promoting the welfare of children and young people/vulnerable adults. Other Essential oThe post holder will need to be passed fit to perform full duties of the post through occupational health with any reasonable aids and adaptations if necessary. oMust hold full and valid and driving licence and have access to a vehicle oAble to communicate effectively in written and verbal English Language oThis is a 7 day a week service and some weekend working will be expected. Hours of service delivery, 8am-8pm
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
East of England Community Health and Care NHS Trust
Address
Reed house
Peachman way
Norwich
NR7 0WF
United Kingdom
Employer's website
https://www.eastofenglandcommunityhealthandcare.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
East of England Community Health and Care NHS Trust
Address
Reed house
Peachman way
Norwich
NR7 0WF
United Kingdom
Employer's website
https://www.eastofenglandcommunityhealthandcare.nhs.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
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Rapid Assessment & Frailty Team Practitioner
East of England Community Health and Care NHS Trust View all jobs
Posted 11 day(s) ago
Reference: 2455377
Job summary
An exciting opportunity has arisen for an experienced Band 6 Occupational Therapist, Physiotherapist, Nurse or Paramedic to join the Rapid Assessment & Frailty Team (RAFT) working within the emergency care settings at the Queen Elizabeth Hospital, King's Lynn. This postis integral to supporting the delivery and development of RAFT, in providing urgent and unplanned discharge planning and admission avoidance assessments.
The post holder will work alongside an existing integrated multi-disciplinary team including a co-located Social Worker, using a fusion-skilled hybrid approach, focusing on high quality frailty care, promoting comprehensive assessments and supporting hospital teams in appropriate admission avoidances over a 7-day service. A willingness to work flexibly, undertake tasks traditionally allocated to specific disciplines and a sense of humour are all requirements of the role.
You will be supported by experienced leads employed by the 2 stakeholder organisations, giving insight into true integrated partnerships and the benefits this brings.
If you are looking for a development opportunity and can work well in a time pressured environment, have great interpersonal skills and are able to think innovatively, then we need you.
It is essential that applicants have UK NHS experience and preferred to have worked as a Professional within the Acute setting.
Main duties of the job
The key features of the role are to provide:
Comprehensive specialist assessment, diagnosis and discharge care planning for patients within the speciality with an emphasis on those with highly complex multi co-morbidities and/or chronic presentation.
A prompt and effective assessment within agreed standards to ensure the appropriate and safe, timely & effective discharge of patients to home or other suitable environment.
To assist in the planning, co-ordination and evaluation of clinical input from the team within all clinical areas covered by the Rapid Assessment & Frailty Team.
When required, they will seek guidance from a senior team member for more highly complex situations. They will provide specialist assessment, diagnosis and discharge planning for patients within their own caseload ensuring to further consolidate knowledge and skills gained. This work is carried out in hospital with referrals being made to external agencies as appropriate. The post holder will maintain records as an autonomous practitioner and assist and support in the service development within the specialities.
The post holder will be supervised on a regular basis by more senior members of the Rapid Assessment & Frailty Team. The supervision, either formal or informal, takes the form of evaluating and developing practice. Advice, training and support are available as required.
About us
Find out more about working for our organisation here:
https://heyzine.com/flip-book/2565ae62eb.html
Please note, the selection processes at Norfolk Community Health and Care NHS Trust are in place to ensure we recruit candidates with the right values and skills, please be advised that the use of AI in applications are monitored. We remain watchful of candidates who misuse these tools to generate an application that doesn't accurately reflect their skills.
With effect from the 1st April 2026 Norfolk Community Health & Care NHS Trust will be merging with Cambridgeshire Community Services NHS Trust to form a new organisation. The new Trust will provide a wide range of community health and social care services to over 4 million people, with a budget of circa £380 million and a workforce of over 7,000 people.
Details
Date posted
28 October 2026
Pay scheme
Agenda for change
Band
Band 6
Salary
£39,959 to £48,117 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
839-8383765-JH
Job locations
Queen Elizabeth Hospital
Gayton Road
King's Lynn
PE30 4ET
United Kingdom
Job description
Job responsibilities
Please see main job description & personal specification documents attached for further information.
Job description
Job responsibilities
Please see main job description & personal specification documents attached for further information.
Person Specification
Qualifications
Essential
- Degree in Nursing, Physiotherapy, Occupational Therapy, Paramedic Practice or Paramedic Science
- Registered General Nursing Registration, Health & Care Professions Council registration
Desirable
- Demonstration of a variety of post-graduate courses to increase levels of skill and knowledge
- Practice Educator course and ability to supervise under-graduate students from your profession
- Car driver
Experience
Essential
- Covered a variety of specialities as a post-graduate Nurse, Therapist or Paramedic
- Experience of working with older people
- Experience of multi-professional working
Desirable
- Broad range of NHS experience
- Experience of working in the emergency care environment
- Experience of community care
Skilla, Abilities & Knowledge
Essential
- Excellent clinical reasoning skills
- Ability to use a wide range of assessment skills
- Sound working knowledge of diagnoses and interpretation of disorders
- Ability to make sound clinical judgements & decisions in response to complex or crisis situations
- Ability to use initiative & to work as an autonomous practitioner
- Ability to work within a multi-agency team
- Ability to prioritise one's own workload and utilise the skill of delegation as appropriate
- Ability to problem solve and use initiative
- Organised approach to clinical & managerial work
- Excellent communication skills both written and verbal
- Understanding of clinical governance and evidence-based practice
- Committed to life-long learning and continued professional development through post graduate education
- Knowledge of the Comprehensive Geriatric Assessment process
- Understanding of the Frailty speciality
Desirable
- To have a very good understanding of the role and responsibilities of the post
- Knowledge of working with older people
- Experience of staff supervision and appraisal
- Experience of Mental Capacity Assessments & appropriate usage
- Computer skills using: Word, Excel, PowerPoint
- Positive approach to data collection and clinical audit
Aptitude
Essential
- Have a flexible/adaptable approach to work & the needs of the Acute Hospital Service including evening, weekend and bank holiday working
- Excellent communication and interpersonal skills with an ability to handle difficult conversations
- Ability to empathise, use tact and diplomacy when required
Desirable
- To have actively gained an understanding of the Rapid Assessment & Frailty Team and service provision at The Queen Elizabeth Hospital
- Honest, polite, punctual and professional in appearance and manner at all times
- Good multi-disciplinary team worker with evidence of leadership qualities
Physical Effort
Desirable
- Maintain one's own fitness to carry out the duties associated with the post which will require significant periods of standing, walking and physically supporting patients throughout each shift.
Mental Effort
Desirable
- Ability to deal with emotional and stressful situations in relation to patient care
- Ability to deal with and dispose safely of all bodily secretions encountered during the treatment of patients, including sputum, urine and faeces
Person Specification
Qualifications
Essential
- Degree in Nursing, Physiotherapy, Occupational Therapy, Paramedic Practice or Paramedic Science
- Registered General Nursing Registration, Health & Care Professions Council registration
Desirable
- Demonstration of a variety of post-graduate courses to increase levels of skill and knowledge
- Practice Educator course and ability to supervise under-graduate students from your profession
- Car driver
Experience
Essential
- Covered a variety of specialities as a post-graduate Nurse, Therapist or Paramedic
- Experience of working with older people
- Experience of multi-professional working
Desirable
- Broad range of NHS experience
- Experience of working in the emergency care environment
- Experience of community care
Skilla, Abilities & Knowledge
Essential
- Excellent clinical reasoning skills
- Ability to use a wide range of assessment skills
- Sound working knowledge of diagnoses and interpretation of disorders
- Ability to make sound clinical judgements & decisions in response to complex or crisis situations
- Ability to use initiative & to work as an autonomous practitioner
- Ability to work within a multi-agency team
- Ability to prioritise one's own workload and utilise the skill of delegation as appropriate
- Ability to problem solve and use initiative
- Organised approach to clinical & managerial work
- Excellent communication skills both written and verbal
- Understanding of clinical governance and evidence-based practice
- Committed to life-long learning and continued professional development through post graduate education
- Knowledge of the Comprehensive Geriatric Assessment process
- Understanding of the Frailty speciality
Desirable
- To have a very good understanding of the role and responsibilities of the post
- Knowledge of working with older people
- Experience of staff supervision and appraisal
- Experience of Mental Capacity Assessments & appropriate usage
- Computer skills using: Word, Excel, PowerPoint
- Positive approach to data collection and clinical audit
Aptitude
Essential
- Have a flexible/adaptable approach to work & the needs of the Acute Hospital Service including evening, weekend and bank holiday working
- Excellent communication and interpersonal skills with an ability to handle difficult conversations
- Ability to empathise, use tact and diplomacy when required
Desirable
- To have actively gained an understanding of the Rapid Assessment & Frailty Team and service provision at The Queen Elizabeth Hospital
- Honest, polite, punctual and professional in appearance and manner at all times
- Good multi-disciplinary team worker with evidence of leadership qualities
Physical Effort
Desirable
- Maintain one's own fitness to carry out the duties associated with the post which will require significant periods of standing, walking and physically supporting patients throughout each shift.
Mental Effort
Desirable
- Ability to deal with emotional and stressful situations in relation to patient care
- Ability to deal with and dispose safely of all bodily secretions encountered during the treatment of patients, including sputum, urine and faeces
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
East of England Community Health and Care NHS Trust
Address
Queen Elizabeth Hospital
Gayton Road
King's Lynn
PE30 4ET
United Kingdom
Employer's website
https://www.eastofenglandcommunityhealthandcare.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
East of England Community Health and Care NHS Trust
Address
Queen Elizabeth Hospital
Gayton Road
King's Lynn
PE30 4ET
United Kingdom
Employer's website
https://www.eastofenglandcommunityhealthandcare.nhs.uk/ (Opens in a new tab)
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Senior Practitioner/Memory Assessor - Memory Assessment Team
Norfolk & Suffolk Foundation NHS Trust View all jobs
Posted 13 day(s) ago
Reference: 2449857
Job summary
Memory Assessment and Treatment in Central Norfolk.
Working with people who have experienced changes in cognition and memory and may be developing dementia. The team provides a comprehensive memory assessment and treatment service and works with a variety of other services to connect people diagnosed with dementia to the support they need.
You will be based with the Central Norfolk Memory Assessment Team and assess people with cognitive and memory changes and have a risk of developing dementia. The team provides accurate diagnoses and formulates holistic, person-centred care and treatment. Much of the work you undertake will be in a clinic setting at the Sophie Centre, Julian Hospital, Norwich. You may be required to undertake assessments in a patients own home based on clinical need and you need to be wiling to travel across Central Norfolk which includes North Norfolk, Norwich City and South Norfolk.
Our Team aims to be accredited with the Memory Services National Accreditation Programme. We are committed to developing and improving the service. We value research and have received a Trust Excellence Award for our engagement in research.
Main duties of the job
The post holder will assess people with changes to memory and cognition and work towards a clinical diagnosis and appropriate treatment and care plan. They will have support from an experienced team that includes Consultant Psychiatrists, Clinical Psychologists, Senior Nurses and an Occupational Therapist.
NSFT's Community Services for Older People were rated Good in the most recent CQC inspection report and we are proud of our positive and caring approach to the patients and carers we are working with.
As a team we focus on Continuing Professional Development and have a drive for further developing our clinical knowledge and skills. The team have established links with Primary Care and other agencies, which enhance our work and ensure we are able to help and support our patients.
About us
Benefits included with this role are:-
- NHS pension
- a comprehensive in house & external training programmes
- career progression
- starting annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays)
- staff physio service
- NHS discounts and many more.
Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing their experiences and learning from each other.
Details
Date posted
26 October 2026
Pay scheme
Agenda for change
Band
Band 6
Salary
£39,959 to £48,117 a year gross per annum (pro rata)
Contract
Permanent
Working pattern
Full-time, Part-time, Job share, Flexible working
Reference number
246-CEN8367249
Job locations
The Sophie Centre (Norwich) and Gateway House (Wymondham)
Bowthorpe Road
Norwich
NR2 3TD
United Kingdom
Job description
Job responsibilities
- The post holder will undertake the planning and delivery of direct patient care with appropriate supervision, ensuring continuity of practice and working within a multi-disciplinary and multiagency environment.
- Support and advising to other health care professionals. To support aspects of service development.
- Provide an appropriate learning environment for relevant students.
Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!
Please visit our Facebook and Twitter page @NSFTjobs
Job description
Job responsibilities
- The post holder will undertake the planning and delivery of direct patient care with appropriate supervision, ensuring continuity of practice and working within a multi-disciplinary and multiagency environment.
- Support and advising to other health care professionals. To support aspects of service development.
- Provide an appropriate learning environment for relevant students.
Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!
Please visit our Facebook and Twitter page @NSFTjobs
Person Specification
Qualification
Essential
- Registered Nurse or Occupational Therapist with the relevant professional registration
- Practice Supervisor / Practice Assessor training (in line with NMC Standards for Student Supervision and Assessment 2018 or equivalence if an OT))
Desirable
- Higher degree or post graduate certificate in area of clinical / therapeutic practice
Experience
Essential
- Able to demonstrate an appropriate level of knowledge of mental health practice from previous experience
- Demonstrable experience in assessment of mental health in this sector
- Experience supervising others/students including preceptorship programme, student placements etc
Desirable
- Experience working in the specific area
Skills
Essential
- Able to travel independently
- Effective analytical and decision-making skills
Knowledge
Essential
- The ability to use clinical assessment tools and outcome measures effectively and collaboratively
Person Specification
Qualification
Essential
- Registered Nurse or Occupational Therapist with the relevant professional registration
- Practice Supervisor / Practice Assessor training (in line with NMC Standards for Student Supervision and Assessment 2018 or equivalence if an OT))
Desirable
- Higher degree or post graduate certificate in area of clinical / therapeutic practice
Experience
Essential
- Able to demonstrate an appropriate level of knowledge of mental health practice from previous experience
- Demonstrable experience in assessment of mental health in this sector
- Experience supervising others/students including preceptorship programme, student placements etc
Desirable
- Experience working in the specific area
Skills
Essential
- Able to travel independently
- Effective analytical and decision-making skills
Knowledge
Essential
- The ability to use clinical assessment tools and outcome measures effectively and collaboratively
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Norfolk & Suffolk Foundation NHS Trust
Address
The Sophie Centre (Norwich) and Gateway House (Wymondham)
Bowthorpe Road
Norwich
NR2 3TD
United Kingdom
Employer's website
https://www.nsft.nhs.uk/Pages/Home.aspx (Opens in a new tab)
Employer details
Employer name
Norfolk & Suffolk Foundation NHS Trust
Address
The Sophie Centre (Norwich) and Gateway House (Wymondham)
Bowthorpe Road
Norwich
NR2 3TD
United Kingdom
Employer's website
https://www.nsft.nhs.uk/Pages/Home.aspx (Opens in a new tab)
Apply Now
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Posted 13 day(s) ago
Reference: 2448854
Job summary
What we offer
- Full or part time working pattern
- Competitive salary, dependent on experience
- BMA standard salaried GP contract
- Indemnity cover provided
- Opportunities to develop specialist interests and portfolio careers
- Supportive and collaborative clinical environment
- Newly refurbished, modern premises in the heart of Dereham
Our current team includes:
- 2 GP Partners
- 3 Salaried GPs
- 3 Advanced Nurse Practitioners
- 2 Clinical Pharmacists
- 2 Pharmacy Technicians
- A highly skilled multidisciplinary clinical and administrative team
We place strong emphasis on teamworking, communication and staff wellbeing, with daily clinical catch ups and regular safeguarding, governance and educational meetings to encourage shared learning and continuous improvement.
Main duties of the job
The successful applicant will work as an autonomous practitioner, providing high-quality clinical care to the practice population in line with the GMS contract and GMC standards for Good Medical Practice. They will contribute positively to the ongoing development of the practice and work collaboratively within the wider multidisciplinary team.
This role also offers opportunities to develop additional services and clinical interests, including:
- Minor surgery
- Joint injections
- Spirometry
- Womens health
- Sexual health services
About us
Orchard Surgery
We are seeking an enthusiastic and committed Salaried GP to join our friendly, forward-thinking, and well-organised practice in Dereham, Norfolk. This is an exciting opportunity to become part of a supportive multidisciplinary team within a progressive practice that has undergone significant positive development in recent years, including achieving a Good CQC rating across all domains.
Located in a modern, purpose-built, recently refurbished premises, Orchard Surgery offers an excellent working environment with enhanced clinical facilities for both patients and staff. We are also an active research practice and are committed to innovation and continuous improvement in primary care delivery.
We welcome applications from both newly qualified and experienced GPs who are passionate about delivering high-quality, patient-centred care and who are looking to develop professionally within a supportive environment.
We are:
- Passionate about providing excellent care to our growing patient population of over 12,500 patients
- A welcoming, progressive practice where every member of staff plays a vital role in supporting our patients and community
- Based in a newly refurbished, purpose-built practice in the centre of Dereham
- Approximately 20 minutes from Norwich
- Proud members of the Mid Norfolk Primary Care Network
- Committed to staff wellbeing, development and collaborative working
Details
Date posted
26 October 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
A1513-26-0004
Job locations
Commercial Road
Dereham
Norfolk
NR19 1AE
United Kingdom
Job description
Job responsibilities
The core responsibilities of the Salaried GP include:
- Delivering safe, effective and patient-centred medical care to our patients
- Providing services in accordance with the GMS contract
- Managing chronic and acute conditions in line with current best practice and national guidance
- Prescribing safely and cost-effectively in accordance with local and national policies
- Undertaking clinical administration in a timely manner, including referrals, prescriptions, correspondence and results management
- Participating in triage, actioning online requests through Anima and duty doctor sessions on a rotational basis
- Maintaining accurate and contemporaneous clinical records
- Working collaboratively to support equitable workload distribution across the clinical team
- Contributing to quality improvement, clinical audit, QOF and governance activities
- Participating in practice meetings and wider service development initiatives
- Supporting teaching, training and mentoring activities where appropriate
- Maintaining compliance with appraisal, revalidation and continuing professional development requirements
- Promoting a culture of teamwork, learning and continuous improvement across the practice
Additional responsibilities may include:
- Participation in clinical audits and significant event reviews
- Supporting local and PCN-led service initiatives
- Contributing to service redesign and innovation projects
Job description
Job responsibilities
The core responsibilities of the Salaried GP include:
- Delivering safe, effective and patient-centred medical care to our patients
- Providing services in accordance with the GMS contract
- Managing chronic and acute conditions in line with current best practice and national guidance
- Prescribing safely and cost-effectively in accordance with local and national policies
- Undertaking clinical administration in a timely manner, including referrals, prescriptions, correspondence and results management
- Participating in triage, actioning online requests through Anima and duty doctor sessions on a rotational basis
- Maintaining accurate and contemporaneous clinical records
- Working collaboratively to support equitable workload distribution across the clinical team
- Contributing to quality improvement, clinical audit, QOF and governance activities
- Participating in practice meetings and wider service development initiatives
- Supporting teaching, training and mentoring activities where appropriate
- Maintaining compliance with appraisal, revalidation and continuing professional development requirements
- Promoting a culture of teamwork, learning and continuous improvement across the practice
Additional responsibilities may include:
- Participation in clinical audits and significant event reviews
- Supporting local and PCN-led service initiatives
- Contributing to service redesign and innovation projects
Person Specification
Qualifications
Essential
- GMC registered GP
- Certificate of Completion of Training (CCT) or equivalent
- Inclusion on the NHS Performers List
Desirable
- MRCGP
Experience
Essential
- Experience working within primary care/general practice
- Commitment to continuing professional development
- Understanding of QOF, clinical audit and the GMS contract
- Strong clinical, communication and organisational skills
Desirable
- Medicines management experience
- Involvement in ICB or PCN-led initiatives
- Experience in enhanced services or specialist clinics
- Experience with using SystmOne
Person Specification
Qualifications
Essential
- GMC registered GP
- Certificate of Completion of Training (CCT) or equivalent
- Inclusion on the NHS Performers List
Desirable
- MRCGP
Experience
Essential
- Experience working within primary care/general practice
- Commitment to continuing professional development
- Understanding of QOF, clinical audit and the GMS contract
- Strong clinical, communication and organisational skills
Desirable
- Medicines management experience
- Involvement in ICB or PCN-led initiatives
- Experience in enhanced services or specialist clinics
- Experience with using SystmOne
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Orchard Surgery
Address
Commercial Road
Dereham
Norfolk
NR19 1AE
United Kingdom
Employer's website
https://www.orchardsurgerydereham.co.uk/ (Opens in a new tab)
Employer details
Employer name
Orchard Surgery
Address
Commercial Road
Dereham
Norfolk
NR19 1AE
United Kingdom
Employer's website
https://www.orchardsurgerydereham.co.uk/ (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 18 day(s) ago
Reference: 2440725
Job summary
As a busy surgery of 10,300 patients we really want to ensure that patients' needs are met whilst enabling our staff team to have a good work/life balance. Hence the Partners have decided to invest in this additional senior clinical role of Salaried GP.
Main duties of the job
Managing your own patient list. Conducting patient consultations and managing clinical cases including making all necessary referrals to secondary care, ordering and considering the results of pathology tests and imaging to assist in the clinical management of patients, prescribing medication for acute and long-term presentations, visiting housebound patients at home and conducting 'ward rounds' in care homes as needed. Actioning all related tasks i.e. raising and authorising prescriptions, acting on directions in documentation from secondary care services, completing insurance reports and benefit application requests from your patients. Participating in clinical audit and internal practice meetings e.g. clinical governance and palliative care.
About us
Victoria Road Surgery in Lowestoft was founded in the 1940s and currently serves around 10,300 patients. There are six GP Partners who own the business which works under various NHS contracts. The Partners currently employ nurse practitioners, practice nurses, healthcare assistants and administrative staff including receptionists, secretaries and managers.
Victoria Road Surgery works in partnership with other Lowestoft practices as "Lowestoft Primary Care Network" and benefits from PCN staff including a pharmacy technician, health & wellbeing coach and a care-coordinator who are based at the surgery. We have a wonderful wellbeing garden/allotment close to the surgery for the benefit of patients and staff.
We train GP registrars (doctors who are training to be GPs), nurses, medical students and apprentices.
Our main objective is "To provide our patients with General Medical Services and care of the highest quality, within the resources available to the practice and the NHS generally."
We very much have a "team" ethos and enjoy social and leisure events throughout the year, many with an objective of raising money for charity.
Lowestoft is a town of c. 70,000 people and is Britain's most easterly settlement! Lowestoft had a fishing-based economy many years ago; now the main industries are tourism, hospitality and technology including off shore energy generation.Lowestoft boasts two award winning beaches, and some very picturesque villages lie within commuting distance.
Details
Date posted
21 October 2026
Pay scheme
Other
Salary
Depending on experience Competitive salary
Contract
Permanent
Working pattern
Part-time
Reference number
A4547-26-0001
Job locations
82 Victoria Road
Oulton Broad
Lowestoft
Suffolk
NR33 9LU
United Kingdom
Job description
Job responsibilities
Role summary: The post-holder will provide medical services managing a caseload and lead with a wide range of health needs in a primary care setting, ensuring the highest standards of care for all registered and temporary patients.
Main purpose of the role:To support the 6 GP partners managing a busy and interesting clinical caseload. The appointee may also take part or lead on key disease areas (monitoring trends in treatment, staff training and prescribing) and assist in developing appropriate healthcare services for a diverse, patient list including patient participation and health promotion. This is a GMS Practice.
Clinical responsibilities:
In accordance with the practice timetable, as agreed, the post-holder will make him/herself available to undertake a variety of duties including surgery consultations and emergencies, telephone consultations and queries, triaging, visiting patients at home, checking and signing repeat prescriptions and dealing with queries, patient test results, patient medical reports and examinations (e.g. Insurance Companies) on behalf of the Practice, referral letters NHS/private, paperwork and correspondence in a timely manner.
Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation.
Recording clear and accurate I.T. based consultation notes to agreed standards.
Collecting data for audit purposes and contributing to the Practice audit
Programme as required.
Compiling and issuing computer-generated acute and repeat prescriptions (avoiding hand-written prescriptions whenever possible).
Prescribing in accordance with locally agreed or national guidelines.
In general, the post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care.
Quality
The post-holder will strive to maintain quality within the practice, and will:
Alert other team members to issues of Clinical Governance issues, quality and risk; participate in Significant Event Analysis reviews.
Assess own performance and take accountability for own actions, either directly or under supervision.
Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance.
Work effectively with individuals in other agencies to meet patients needs.
Effectively manage own time, workload and resources. He/she will also contribute to the overall team-working of the Practice putting the needs of the Practice first.
Prescribe safe and effective medicines management which conforms to
NICE guidance and Department of Health and Social Care directives, Good Prescribing Practice as defined by British National Formulary (BNF) guidance from Royal Pharmaceutical Society of Great Britain on safe and secure handling of medicine, operate safe management and regular review for all patients receiving repeat prescriptions, Controlled Drugs legislation, Shared protocols agreed between the ICB (NHS Norfolk and Suffolk Integrated Care Board) and other NHS providers.
Work effectively so as not to exceed the Practice prescribing budget as
set annually by the ICB.
Comply with targets set within the Prescribing Incentive Scheme.
Contribute to the teams approach which ensures that referrals are made for patients to see other medical service providers, ensuring that adequate information is given to personnel to whom the patient has been referred for proper assessment to be made.
Be supportive of any complaints policy and procedure to ensure proper investigation and appropriate follow up action in the event of a complaining being made about any aspect of the service provided or any personal provider of the service.
Other responsibilities within the Practice:
Awareness of and compliance with all relevant practice policies/guidelines, e.g. prescribing, confidentiality, data protection, health and safety, annual QOF (Quality Outcomes Framework) Assessment of the Practice.
A commitment to life-long learning and audit to ensure evidence-based best practice.
Contributing to individual case discussions at clinical meetings and bring examples of cases for group discussion.
Contributing to the organisational development of the Practice by contributing to the development of ideas, strategies and policies which will promote efficiency and wellbeing of the practice.
Contributing to evaluation/audit and clinical standard setting within the organisation.
Contributing to the development of computer-based patient records.
Attending training, Practice & team Meetings and events organised by the practice or other agencies as may be necessary.
Meet all tight timescales/deadlines for audits and written returns to ensure that the Practice meets quality standards and receives the designated funding (e.g. Quarterly Enhanced Services returns, annual QOF audit etc.)
Confidentiality
While seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential.
Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.
Health & Safety
The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, to include:
Using personal security systems within the workplace according to practice guidelines.
Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks.
Making effective use of training to update knowledge and skills.
Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards.
Reporting potential risks identified.
Equality and Diversity
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation.
Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.
Behaving in a manner which is welcoming to and of the individual, is
non-judgmental and respects their circumstances, feelings, priorities and rights.
Personal/Professional Development
In addition to maintaining continued education through attendance at any courses and/or study days necessary to ensure that professional development requirements are met, the post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:
Participation in an annual individual performance review, annual GP Appraisal including taking responsibility for maintaining a record of own personal and/or professional development.
Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.
Communication
The post-holder should recognise the importance of effective communication within the team and will strive to:
Communicate effectively with other team members.
Communicate effectively with patients and carers.
Recognise peoples needs for alternative methods of communication and respond accordingly.
Contribution to the planning and implementation of services
The post-holder will:
Apply practice policies, standards and guidance.
Discuss with other members of the team how the policies, standards and guidelines will affect own work.
Participate in audit where appropriate.
Work with the Partners and Management Team to achieve standards of quality, performance standards, budgets and targets without compromising levels of patient healthcare.
Contribute towards the development and implementation of new standards, policies and procedures that are/will be required of GP Practices now and in the future (as directed by NHS/ Department of Health and Social Care/ICB, new legislation etc.)
The main duties and responsibilities shown above are not exhaustive but should merely be regarded as a guide. The post-holder will be expected to conduct any reasonable activities according to the business needs at that time. These will be subject to periodic review and may be amended to meet the challenging needs of the practice. The post-holder will be expected to participate in this process, and the practice would aim to reach agreement to changes.
Job description Job responsibilities Role summary: The post-holder will provide medical services managing a caseload and lead with a wide range of health needs in a primary care setting, ensuring the highest standards of care for all registered and temporary patients.Main purpose of the role:To support the 6 GP partners managing a busy and interesting clinical caseload. The appointee may also take part or lead on key disease areas (monitoring trends in treatment, staff training and prescribing) and assist in developing appropriate healthcare services for a diverse, patient list including patient participation and health promotion. This is a GMS Practice. Clinical responsibilities: In accordance with the practice timetable, as agreed, the post-holder will make him/herself available to undertake a variety of duties including surgery consultations and emergencies, telephone consultations and queries, triaging, visiting patients at home, checking and signing repeat prescriptions and dealing with queries, patient test results, patient medical reports and examinations (e.g. Insurance Companies) on behalf of the Practice, referral letters NHS/private, paperwork and correspondence in a timely manner. Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation. Recording clear and accurate I.T. based consultation notes to agreed standards. Collecting data for audit purposes and contributing to the Practice audit Programme as required. Compiling and issuing computer-generated acute and repeat prescriptions (avoiding hand-written prescriptions whenever possible). Prescribing in accordance with locally agreed or national guidelines. In general, the post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care. QualityThe post-holder will strive to maintain quality within the practice, and will: Alert other team members to issues of Clinical Governance issues, quality and risk; participate in Significant Event Analysis reviews. Assess own performance and take accountability for own actions, either directly or under supervision. Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance. Work effectively with individuals in other agencies to meet patients needs. Effectively manage own time, workload and resources. He/she will also contribute to the overall team-working of the Practice putting the needs of the Practice first. Prescribe safe and effective medicines management which conforms toNICE guidance and Department of Health and Social Care directives, Good Prescribing Practice as defined by British National Formulary (BNF) guidance from Royal Pharmaceutical Society of Great Britain on safe and secure handling of medicine, operate safe management and regular review for all patients receiving repeat prescriptions, Controlled Drugs legislation, Shared protocols agreed between the ICB (NHS Norfolk and Suffolk Integrated Care Board) and other NHS providers. Work effectively so as not to exceed the Practice prescribing budget as set annually by the ICB. Comply with targets set within the Prescribing Incentive Scheme. Contribute to the teams approach which ensures that referrals are made for patients to see other medical service providers, ensuring that adequate information is given to personnel to whom the patient has been referred for proper assessment to be made. Be supportive of any complaints policy and procedure to ensure proper investigation and appropriate follow up action in the event of a complaining being made about any aspect of the service provided or any personal provider of the service.Other responsibilities within the Practice: Awareness of and compliance with all relevant practice policies/guidelines, e.g. prescribing, confidentiality, data protection, health and safety, annual QOF (Quality Outcomes Framework) Assessment of the Practice. A commitment to life-long learning and audit to ensure evidence-based best practice. Contributing to individual case discussions at clinical meetings and bring examples of cases for group discussion. Contributing to the organisational development of the Practice by contributing to the development of ideas, strategies and policies which will promote efficiency and wellbeing of the practice. Contributing to evaluation/audit and clinical standard setting within the organisation. Contributing to the development of computer-based patient records. Attending training, Practice & team Meetings and events organised by the practice or other agencies as may be necessary. Meet all tight timescales/deadlines for audits and written returns to ensure that the Practice meets quality standards and receives the designated funding (e.g. Quarterly Enhanced Services returns, annual QOF audit etc.)Confidentiality While seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately. In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential. Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.Health & SafetyThe post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, to include: Using personal security systems within the workplace according to practice guidelines. Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks. Making effective use of training to update knowledge and skills. Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards. Reporting potential risks identified. Equality and DiversityThe post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include: Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation. Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues. Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings, priorities and rights.Personal/Professional DevelopmentIn addition to maintaining continued education through attendance at any courses and/or study days necessary to ensure that professional development requirements are met, the post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include: Participation in an annual individual performance review, annual GP Appraisal including taking responsibility for maintaining a record of own personal and/or professional development. Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.CommunicationThe post-holder should recognise the importance of effective communication within the team and will strive to: Communicate effectively with other team members. Communicate effectively with patients and carers. Recognise peoples needs for alternative methods of communication and respond accordingly.Contribution to the planning and implementation of servicesThe post-holder will: Apply practice policies, standards and guidance. Discuss with other members of the team how the policies, standards and guidelines will affect own work. Participate in audit where appropriate. Work with the Partners and Management Team to achieve standards of quality, performance standards, budgets and targets without compromising levels of patient healthcare. Contribute towards the development and implementation of new standards, policies and procedures that are/will be required of GP Practices now and in the future (as directed by NHS/ Department of Health and Social Care/ICB, new legislation etc.) The main duties and responsibilities shown above are not exhaustive but should merely be regarded as a guide. The post-holder will be expected to conduct any reasonable activities according to the business needs at that time. These will be subject to periodic review and may be amended to meet the challenging needs of the practice. The post-holder will be expected to participate in this process, and the practice would aim to reach agreement to changes.
Person Specification
Qualifications
Essential
- Bachelor of Medicine and Bachelor of Surgery (MBBS) or a Doctor of Medicine (MD)
- Certificate of Completion of Training (CCT)
- Membership of the Royal College of GPs (MRCGP)
- Fluent written and spoken English
- UK Full Driving Licence
Desirable
- Any additional medical specialist qualifications e.g. FSRH membership.
Experience
Essential
- Experience of working in a primary care environment
- Experience of continued professional development
- Experience of QOF and clinical audit
- Excellent communication skills (written and oral)
- Strong IT skills
- Effective time management (Planning & Organising)
- Ability to work as a team member and autonomously
- Problem solving & analytical skills
- Ability to follow clinical policy and procedure
- Experience with audit
- Experience with clinical risk management
- Ability to work under pressure / in stressful situations
- Effectively able to communicate and understand the
- needs of the patient
- Commitment to ongoing professional development
- Punctual and committed to supporting the team effort
Desirable
- Experience of working with SystmOne clinical system
- Competent user of Microsoft Office packages
Person Specification Qualifications Essential Bachelor of Medicine and Bachelor of Surgery (MBBS) or a Doctor of Medicine (MD) Certificate of Completion of Training (CCT) Membership of the Royal College of GPs (MRCGP) Fluent written and spoken English UK Full Driving Licence Desirable Any additional medical specialist qualifications e.g. FSRH membership. Experience Essential Experience of working in a primary care environment Experience of continued professional development Experience of QOF and clinical audit Excellent communication skills (written and oral) Strong IT skills Effective time management (Planning & Organising) Ability to work as a team member and autonomously Problem solving & analytical skills Ability to follow clinical policy and procedure Experience with audit Experience with clinical risk management Ability to work under pressure / in stressful situations Effectively able to communicate and understand the needs of the patient Commitment to ongoing professional development Punctual and committed to supporting the team effort Desirable Experience of working with SystmOne clinical system Competent user of Microsoft Office packages
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Victoria Road Surgery
Address
82 Victoria Road
Oulton Broad
Lowestoft
Suffolk
NR33 9LU
United Kingdom
Employer's website
https://www.victoriaroadsurgery.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Victoria Road Surgery
Address
82 Victoria Road
Oulton Broad
Lowestoft
Suffolk
NR33 9LU
United Kingdom
Employer's website
https://www.victoriaroadsurgery.nhs.uk/ (Opens in a new tab)
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Advanced Clinical Practitioner
East of England Community Health and Care NHS Trust View all jobs
Posted 24 day(s) ago
Reference: 2429178
Job summary
Are you wanting to develop your autonomy as an Advanced Clinical Practitioner?
We are a growing multidisciplinary service leading in the clinical management of patients within our Community Inpatient Units and Community Virtual Wards across Norfolk.
Our ACP workforce is from a variety of disciplines including nursing, paramedic and physiotherapy with backgrounds in primary, secondary and tertiary care covering a multitude of specialties.
This is an ACP led model which provides additional clinical and technology enabled support to a complex caseload of patients in their own homes and within a community inpatient setting who would otherwise be admitted to an acute hospital, or supporting patients being discharged.
You will make initial and follow up assessments of patients both in stable and unstable phases of their disease. Implementation of diagnostic skills including full history, appropriate clinical examination and request of investigations where required, as such this is a highly autonomous role.
This role involves travelling to various inpatient units and Virtual Ward bases / patient homes across the entirety of Norfolk, therefore a driving licence and access to a vehicle are essential.
We welcome applications from both established ACPs and those able to demonstrate significant potential to be successful in a developmental position.
Main duties of the job
Main Duties & Responsibilities
Clinical
In order to work at this level, professional requirements for advanced practice must be met.
1) The ACP will lead and maintain a culture which is open to change, new ideas, concepts and innovation.
2) Act as an advanced practitioner, demonstrating advanced clinical competence and a knowledge base beyond those associated with conventional healthcare role.
3) Undertake comprehensive clinical consultations with patients as an autonomous practitioner using their own clinical judgement to diagnose, treat, refer and/or discharge patients.
4) Make direct referrals to primary, secondary and social referrals within locally agreed pathways, guidance and protocols.
5) Ensure that patients receive high quality clinical care, delivered in a timely manner.
6) Prescribe, supply and administer medicines as indicated to address patient needs in accordance with own practice or within PGD's. Use handwritten or electronic prescribing as appropriate.
7) Ensure accurate and complete documentation of each and every patient contact.
8) Work as part of a multi-disciplinary and multi-agency team in order to ensure patients' needs are met.
9) Utilise critical thinking and problem-solving skills including critical reflection.
Apply now to join an organisation that has been awarded an Outstanding rating by the Care Quality Commission (CQC), the highest possible rating and the first stand-alone NHS community trust in the country to be awarded the title.
About us
East of England Community Health & Care NHS Trust (EEC) provide compassionate care from the start of life through to the end of life. Working in people's homes, local clinics, and community hospitals, our 5,500 colleagues serve a population of 3.5 million people across the East of England.
We believe that people are better looked after locally and this belief drives us to work hard to bring expert care to patients in our seven community hospitals, within GP surgeries and in patients' own homes. Working in the community will provide you with the opportunity to develop longer-term and more personal relationships with patients, carers, and other professionals.
We have brought together 2 outstanding community providers - Cambridgeshire Community Services NHS Trust (CCS) and Norfolk Community Health and Care NHS Trust (NCH&C).
We welcome applications from people who share our values and can help us deliver outstanding care in our local community.
Details
Date posted
15 October 2026
Pay scheme
Agenda for change
Band
Band 8a
Salary
£57,528 to £64,750 a year per annum pro rata
Contract
Permanent
Working pattern
Full-time, Part-time, Job share, Flexible working
Reference number
839-8370034-BM
Job locations
East of England Community Health and Care NHS trust
Bowthorpe Rd, Norwich
Norwich
NR2 3TU
United Kingdom
Job description
Job responsibilities
Clinical
1) Work within the Advanced Clinical Practitioner Team across the Community Inpatient Units and Community Virtual Ward across Norfolk you will provide a variety of step-down care and admission avoidance with the shared goal of providing high level care out of the acute hospital setting, wherever possible
2) Lead complex decision making, challenging conversations and balance risk management as part of your role. We work closely with service providers across the healthcare setting to prevent unnecessary admissions to acute hospitals.
3) Assess patients within the community and inpatient units providing both medical and supportive care.
4) We invite applications for full time or part time posts, flexible working and we consider trainee opportunities.
5) Trainee postswill be Band 7 and negotiated based upon learning needs. Post holder will need to complete a masters pathway and personalised training before attaining an 8a ACP position.
8) Rotations across both services are an expectation of the role
Professional
1) Combine theory and experience to operate as an expert practitioner. Your expertise will be clearly visible in clinical practice.
2) Work within your scope of practice, follow Trust policy and procedure. Conduct venepuncture / cannulation, catheterisation, ECG recording and interpretation, blood gases/ cultures and verification of expected death as well as interpreting pathology results including bloods & radiology.
3) Clerking of newly referred patients, some of which are acutely unwell and have had no prior workup, ensuring necessary investigations are requested and treatment plans commenced.
4) Provide specialist and advanced skills in patient assessment and scope of practice across a range of specialties such as history taking and physical examination.
5) Lead complex discussions with MDTs / patients / next of kins to identify appropriate locations of care, escalating where appropriate whilst advocating patient wishes
6) Where appropriate lead advanced care planning discussions, lead ReSPECT conversations and plan accordingly
7) Maintain accurate, contemporaneous, and timely care records.
8) Discharge of patients compiling discharge summaries and prescribing medications to take home.
9) Leading on discharge processes ensuring appropriate follow-up / communication
10) Prescribe, administer, and dispense appropriate medications for management and treatment of patients symptoms within Trust PGDs or own boundaries as a prescriber.
11) Respect and promote dignity, choice and autonomy of patients, families and carers.
12) Provide leadership and support during daily Red to Green and MDT meetings to support patient flow.
Clinical governance and service improvement
1)Work with clinical leads, ward managers, matron and medical staff to provide clinical leadership to other members of the team, investigate adverse clinical incidents and complaints.
2) Develop and implement clinical audits and research projects, identifying areas of best practice and areas for quality improvement.
3) Provide support and supervision to assist both internal and external learners to develop knowledge, skills and abilities.
4) Contribute to quality improvement within the service through the identification and indication of changes, which lead to evidence-based practice and improved standards of care.
5) Work with associate Directors of primary care to contribute to patient pathways in line with the EEC Clinical and Care Strategy
Human Resource Management
1) Participate in the recruitment and development of staff in the medical directorate ensuring patient care is high quality.
2) Comply with Trust policies and requirements, undertaking duties in accordance with relevant codes of professional conduct.
3) Creating a healthy working environment, focusing on health and safety policies and risk assessment.
Financial Management
1) Develop services combing high-quality patient care with effective resource allocation/utilisation.
2) Understand business planning and its utilisation in securing funding for service development.
Information Management
1) Manage information processes within the unit and use information to make timely and effective decisions.
2) Educate, understand and abide by the implications of relevant legislation and policy.
3) Provide accurate information to support and develop improvements in services. Contributing to the development of information systems, interpret and analyse data to support decision making.
4) Comply with the data protection act and Caldicott principles.
General Points
1) Carry out duties and conduct yourself in accordance with professional Codes of Conduct reflecting an attitude and appearance that promote the profession.
2) Show evidence of continual professional development using available resources, keeping up to date with current developments within the Health Service.
3) Provide cover across North, West, South and Central Norfolk. We endeavour to maximise efficiency, reducing travel where possible allocating individuals to work in geographically appropriate areas, however if needed, individuals will be required to cross-cover to ensure patient safety and service needs are met.
Care and compassion
Post holders must be able to actively demonstrate and proactively deliver effective and personal care which is safe for patients in a calm, caring and compassionate manner to every patient, every time. This should be at the core of all care planning which actively involves the patient and where appropriate their relatives/carers. With the ability to escalate areas of inter professional and multi-agency care concerns to the Ward Manager, Matron or Director of Nursing in a timely manner.
Equal Opportunities- We are an equal opportunities employer and welcome all applications irrespective of age, disability, gender, sexual orientation, race or religion. Additionally, people with disabilities that fall under the Disability Confident Scheme will be offered an interview providing they meet the minimum criteria for the post (outlined in the Person Specification). All sites are Smoke Free.
Immigration Status- Norfolk Community Health & Care NHS Trust is a diverse employer and welcomes all job applications. However, potential applicants should note that although the Trust is registered with the Home Office as a sponsor organisation for migrant workers, this is only against Tier 2 (General) visas. If you are a migrant worker from outside of the European Economic Area and do not already hold a self-gained right to work, we recommend you check the Home Office eligibility requirements before making an application.
Redeployment- Please note that in the first instance priority for this vacancy will be given to NCH&C staff who are on the Trusts Redeployment Register.
DBS- If this post is subject to a Disclosure and Barring Service (DBS) check and you are not a current employee of Norfolk Community Health and Care NHS Trust or being recruited as an Apprentice then the cost of the DBS check will be automatically removed from your first months salary. However if you are registered with the update service this may not be required.
Closing and Interview Dates-This vacancy may close early if sufficient applicants are received.
Data Protection-A privacy notice detailing how we will handle your data is attached to this advert as a document. Your application will be transferred to our recruitment management system (Trac) once the advert has closed and you will receive notification then detailing how Trac will handle your data.
Job description Job responsibilities Clinical 1) Work within the Advanced Clinical Practitioner Team across the Community Inpatient Units and Community Virtual Ward across Norfolk you will provide a variety of step-down care and admission avoidance with the shared goal of providing high level care out of the acute hospital setting, wherever possible 2) Lead complex decision making, challenging conversations and balance risk management as part of your role. We work closely with service providers across the healthcare setting to prevent unnecessary admissions to acute hospitals. 3) Assess patients within the community and inpatient units providing both medical and supportive care. 4) We invite applications for full time or part time posts, flexible working and we consider trainee opportunities. 5) Trainee postswill be Band 7 and negotiated based upon learning needs. Post holder will need to complete a masters pathway and personalised training before attaining an 8a ACP position. 8) Rotations across both services are an expectation of the role Professional 1) Combine theory and experience to operate as an expert practitioner. Your expertise will be clearly visible in clinical practice. 2) Work within your scope of practice, follow Trust policy and procedure. Conduct venepuncture / cannulation, catheterisation, ECG recording and interpretation, blood gases/ cultures and verification of expected death as well as interpreting pathology results including bloods & radiology. 3) Clerking of newly referred patients, some of which are acutely unwell and have had no prior workup, ensuring necessary investigations are requested and treatment plans commenced. 4) Provide specialist and advanced skills in patient assessment and scope of practice across a range of specialties such as history taking and physical examination. 5) Lead complex discussions with MDTs / patients / next of kins to identify appropriate locations of care, escalating where appropriate whilst advocating patient wishes 6) Where appropriate lead advanced care planning discussions, lead ReSPECT conversations and plan accordingly 7) Maintain accurate, contemporaneous, and timely care records. 8) Discharge of patients compiling discharge summaries and prescribing medications to take home. 9) Leading on discharge processes ensuring appropriate follow-up / communication 10) Prescribe, administer, and dispense appropriate medications for management and treatment of patients symptoms within Trust PGDs or own boundaries as a prescriber. 11) Respect and promote dignity, choice and autonomy of patients, families and carers. 12) Provide leadership and support during daily Red to Green and MDT meetings to support patient flow. Clinical governance and service improvement 1)Work with clinical leads, ward managers, matron and medical staff to provide clinical leadership to other members of the team, investigate adverse clinical incidents and complaints. 2) Develop and implement clinical audits and research projects, identifying areas of best practice and areas for quality improvement. 3) Provide support and supervision to assist both internal and external learners to develop knowledge, skills and abilities. 4) Contribute to quality improvement within the service through the identification and indication of changes, which lead to evidence-based practice and improved standards of care. 5) Work with associate Directors of primary care to contribute to patient pathways in line with the EEC Clinical and Care Strategy Human Resource Management 1) Participate in the recruitment and development of staff in the medical directorate ensuring patient care is high quality. 2) Comply with Trust policies and requirements, undertaking duties in accordance with relevant codes of professional conduct. 3) Creating a healthy working environment, focusing on health and safety policies and risk assessment. Financial Management 1) Develop services combing high-quality patient care with effective resource allocation/utilisation. 2) Understand business planning and its utilisation in securing funding for service development. Information Management 1) Manage information processes within the unit and use information to make timely and effective decisions. 2) Educate, understand and abide by the implications of relevant legislation and policy. 3) Provide accurate information to support and develop improvements in services. Contributing to the development of information systems, interpret and analyse data to support decision making. 4) Comply with the data protection act and Caldicott principles. General Points 1) Carry out duties and conduct yourself in accordance with professional Codes of Conduct reflecting an attitude and appearance that promote the profession. 2) Show evidence of continual professional development using available resources, keeping up to date with current developments within the Health Service. 3) Provide cover across North, West, South and Central Norfolk. We endeavour to maximise efficiency, reducing travel where possible allocating individuals to work in geographically appropriate areas, however if needed, individuals will be required to cross-cover to ensure patient safety and service needs are met. Care and compassion Post holders must be able to actively demonstrate and proactively deliver effective and personal care which is safe for patients in a calm, caring and compassionate manner to every patient, every time. This should be at the core of all care planning which actively involves the patient and where appropriate their relatives/carers. With the ability to escalate areas of inter professional and multi-agency care concerns to the Ward Manager, Matron or Director of Nursing in a timely manner. Equal Opportunities- We are an equal opportunities employer and welcome all applications irrespective of age, disability, gender, sexual orientation, race or religion. Additionally, people with disabilities that fall under the Disability Confident Scheme will be offered an interview providing they meet the minimum criteria for the post (outlined in the Person Specification). All sites are Smoke Free. Immigration Status- Norfolk Community Health & Care NHS Trust is a diverse employer and welcomes all job applications. However, potential applicants should note that although the Trust is registered with the Home Office as a sponsor organisation for migrant workers, this is only against Tier 2 (General) visas. If you are a migrant worker from outside of the European Economic Area and do not already hold a self-gained right to work, we recommend you check the Home Office eligibility requirements before making an application. Redeployment- Please note that in the first instance priority for this vacancy will be given to NCH&C staff who are on the Trusts Redeployment Register. DBS- If this post is subject to a Disclosure and Barring Service (DBS) check and you are not a current employee of Norfolk Community Health and Care NHS Trust or being recruited as an Apprentice then the cost of the DBS check will be automatically removed from your first months salary. However if you are registered with the update service this may not be required. Closing and Interview Dates-This vacancy may close early if sufficient applicants are received. Data Protection-A privacy notice detailing how we will handle your data is attached to this advert as a document. Your application will be transferred to our recruitment management system (Trac) once the advert has closed and you will receive notification then detailing how Trac will handle your data.
Person Specification
Qualifications
Essential
- Registered First Level Nurse/Therapist/Pharmacist/Paramedic
- Degree in Healthcare
- Master's in advanced practice (or working towards)
- Enhanced Clinical Assessment at L7 or working towards Independent prescriber (or working towards)
- Independent prescriber (or working towards)
Desirable
- Long term conditions qualification
- Mentoring/leadership qualification
Experience
Essential
- Significant years post Registration experience in a variety of settings
- Experience of working to protocols and guidelines
- Evidence of on-going personal and professional development
- Previous experience of developing clinical guidelines and clinical care pathways
- Experience of clinical audit
- Evidence of successful management of change
Desirable
- Previous experience in an ACP role
Skills, ability and knowledge
Essential
- Ability to work autonomously and manage own workload
- Management of patients with complex needs
- Clinical examination skills
- Accountability of own role and other roles in an ACP-led service
- Management and Leadership skills / effective change agent
- Evidence of advanced clinical practice
- Awareness of the need to focus on continuous quality improvement
- Able and willing to use Information Technology systems
Communication
Essential
- Excellent written and Verbal communication skills using the English language
- Ability to communicate with patients and families with regard to diagnosis, treatment and care planning
- Negotiation and conflict management skills
Personal and People Development
Essential
- Teaching and mentoring skills
Personal Attributes/Behaviours
Essential
- Awareness and understanding of the NHS issues relevant to advanced clinical practice
- Understanding of the Clinical Governance Framework
- Aware of the political and organisational drivers that impact on the service
Other
Essential
- Must hold full and valid driving license and have access to a vehicle
- Ability to be creative innovative and adaptable
- Organised and motivated
- Positive role model
- Flexibility to work evenings and weekends in order to meet service needs
- Required to rotate through Community Units, Admission Avoidance and Virtual Ward services
Person Specification Qualifications Essential Registered First Level Nurse/Therapist/Pharmacist/Paramedic Degree in Healthcare Master's in advanced practice (or working towards) Enhanced Clinical Assessment at L7 or working towards Independent prescriber (or working towards) Independent prescriber (or working towards) Desirable Long term conditions qualification Mentoring/leadership qualification Experience Essential Significant years post Registration experience in a variety of settings Experience of working to protocols and guidelines Evidence of on-going personal and professional development Previous experience of developing clinical guidelines and clinical care pathways Experience of clinical audit Evidence of successful management of change Desirable Previous experience in an ACP role Skills, ability and knowledge Essential Ability to work autonomously and manage own workload Management of patients with complex needs Clinical examination skills Accountability of own role and other roles in an ACP-led service Management and Leadership skills / effective change agent Evidence of advanced clinical practice Awareness of the need to focus on continuous quality improvement Able and willing to use Information Technology systems Communication Essential Excellent written and Verbal communication skills using the English language Ability to communicate with patients and families with regard to diagnosis, treatment and care planning Negotiation and conflict management skills Personal and People Development Essential Teaching and mentoring skills Personal Attributes/Behaviours Essential Awareness and understanding of the NHS issues relevant to advanced clinical practice Understanding of the Clinical Governance Framework Aware of the political and organisational drivers that impact on the service Other Essential Must hold full and valid driving license and have access to a vehicle Ability to be creative innovative and adaptable Organised and motivated Positive role model Flexibility to work evenings and weekends in order to meet service needs Required to rotate through Community Units, Admission Avoidance and Virtual Ward services
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
East of England Community Health and Care NHS Trust
Address
East of England Community Health and Care NHS trust
Bowthorpe Rd, Norwich
Norwich
NR2 3TU
United Kingdom
Employer's website
https://www.eastofenglandcommunityhealthandcare.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
East of England Community Health and Care NHS Trust
Address
East of England Community Health and Care NHS trust
Bowthorpe Rd, Norwich
Norwich
NR2 3TU
United Kingdom
Employer's website
https://www.eastofenglandcommunityhealthandcare.nhs.uk/ (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 1 month(s) ago
Reference: A2254-26-0008
Job summary
We are looking for an organised, proactive and patient-focused Care & Practice Coordinator to join our busy and supportive team. This role combines care coordination, patient support, clinical programme administration and practice administration to help ensure patients receive timely, joined-up care.
The successful candidate will work closely with GPs, nurses, practice teams, community services and, where appropriate, the Primary Care Network (PCN). They will oversee patient recalls, support long-term condition programmes, coordinate care pathways, maintain accurate clinical data, run reports and searches, support vaccination and enhanced service programmes, and provide first-line support with clinical systems.
This is an ideal opportunity for someone with strong administrative skills who enjoys helping patients, working with healthcare professionals and contributing to the smooth running of a modern GP practice.
Interviews are scheduled to take place on 4th and 5th November.
Main duties of the job
The Care & Practice Coordinator plays a key role in supporting patients, clinicians and the wider practice team to deliver safe, effective and coordinated care. The role combines care coordination, clinical programme administration, patient communication, data management and digital systems support.
Key responsibilities include managing patient recall and review programmes, coordinating appointments and follow-up care, supporting long-term condition management, and helping patients access appropriate healthcare and community services. The postholder will work closely with GPs, nurses, care homes and external providers to support proactive patient care.
The role also involves maintaining accurate patient records, running searches and reports using clinical systems, monitoring programme performance, supporting vaccination campaigns, and assisting with audits, governance activities and quality improvement initiatives.
In addition, the postholder will provide first-line support for practice IT and digital systems, helping staff with routine system issues, supporting new processes and system updates, and escalating technical problems when required.
About us
We are a busy, friendly, and patient-focused practice with a dedicated team comprising 2 Partners, 3 Salaried GPs, 1 Physician Assistant, 4 Practice Nurses, 2 Assistant Practitioners, and an experienced administrative support team. Situated in the heart of the Norfolk Broads, we operate from our purpose-built main surgery in Coltishall, alongside a branch surgery in Spixworth. We provide healthcare services to a predominantly rural patient population of almost 9,000 patients and are committed to delivering high-quality care within a welcoming and supportive environment.
Details
Date posted
02 October 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Full-time
Reference number
A2254-26-0008
Job locations
St Johns Close
Coltishall
Norwich
Norfolk
NR12 7HA
United Kingdom
Job description
Job responsibilities
Care Coordination and Patient Navigation
- Support patients, carers and families to access appropriate healthcare, community and social care services.
- Signpost patients to relevant services and ensure they receive timely support and intervention.
- Coordinate proactive care programmes and patient reviews.
- Arrange appointments, referrals and follow-up activities as directed by clinicians.
- Liaise with external agencies and healthcare professionals to ensure continuity of care.
- Support multidisciplinary team meetings by preparing patient information, coordinating attendance and recording actions.
- Assist with administration relating to care home residents and housebound patients.
- Help identify and address barriers to accessing healthcare services.
Recall Systems and Clinical Programmes
- Manage patient recall and invitation systems for long-term condition reviews and preventative healthcare programmes.
- Support recall processes for learning disability reviews, serious mental illness reviews, NHS Health Checks and other designated programmes.
- Monitor patient responses and ensure appropriate follow-up actions are completed.
- Generate invitations, reminders and correspondence using approved communication methods.
- Monitor programme participation and escalate concerns where appropriate.
- Support cervical screening administration and other approved clinical pathways.
- Assist with the organisation and administration of vaccination programmes.
Clinical Systems and Data Management
- Maintain accurate and up-to-date patient records in accordance with practice policies and NHS requirements.
- Run clinical system searches and produce reports to support clinical programmes and service delivery.
- Monitor performance against agreed targets and provide routine activity reports.
- Assist with data quality improvement projects and coding activities.
- Support audit work, quality improvement initiatives and patient safety programmes.
- Identify and report data discrepancies or gaps requiring further review.
- Maintain accurate records of completed tasks and administrative processes.
Patient Communications
- Contact patients by telephone, SMS, email or letter as part of agreed programmes and recall activities.
- Prepare patient communications relating to health campaigns, clinics and reviews.
- Support practice health promotion initiatives and awareness campaigns.
- Ensure confidentiality and data protection requirements are followed when communicating with patients.
- Respond professionally and sensitively to patient enquiries.
IT and Digital Systems Support
- Provide first-line support for routine issues relating to practice software, equipment and digital systems.
- Support staff in the effective use of clinical and administrative systems.
- Log, monitor and escalate technical issues where required.
- Assist with testing and implementation of system updates and new processes.
- Maintain records relating to practice equipment and digital assets.
- Support staff training in agreed systems and administrative workflows.
- Contribute to the development and improvement of digital processes across the practice.
Governance, Audit and Quality Improvement
- Support the maintenance of practice policies, procedures and standard operating processes.
- Assist with audit preparation, evidence gathering and action tracking.
- Contribute to quality improvement initiatives and service development projects.
- Support compliance with CQC requirements and other regulatory standards.
- Prepare reports, meeting papers and documentation as requested.
- Maintain accurate records and audit trails.
- Support monitoring of mandatory training and governance requirements.
Enhanced Services and Commissioned Programmes
- Support the delivery and administration of enhanced services and commissioned healthcare programmes.
- Prepare and monitor activity reports and supporting evidence.
- Assist with monitoring programme performance and identifying outstanding actions.
- Support vaccination campaigns and seasonal service delivery.
- Work collaboratively with practice and Primary Care Network colleagues to support agreed initiatives.
- Assist in meeting contractual and performance requirements.
Team Working and Cross-Cover
- Work collaboratively with colleagues to ensure continuity of services.
- Provide cover for agreed administrative functions during periods of leave or increased demand.
- Participate in team meetings, supervision sessions and appraisals.
- Share knowledge and support colleagues in maintaining effective systems and processes.
- Contribute to service improvements and the development of efficient working practices.
- Demonstrate flexibility in responding to changing service needs.
Job description
Job responsibilities
Care Coordination and Patient Navigation
- Support patients, carers and families to access appropriate healthcare, community and social care services.
- Signpost patients to relevant services and ensure they receive timely support and intervention.
- Coordinate proactive care programmes and patient reviews.
- Arrange appointments, referrals and follow-up activities as directed by clinicians.
- Liaise with external agencies and healthcare professionals to ensure continuity of care.
- Support multidisciplinary team meetings by preparing patient information, coordinating attendance and recording actions.
- Assist with administration relating to care home residents and housebound patients.
- Help identify and address barriers to accessing healthcare services.
Recall Systems and Clinical Programmes
- Manage patient recall and invitation systems for long-term condition reviews and preventative healthcare programmes.
- Support recall processes for learning disability reviews, serious mental illness reviews, NHS Health Checks and other designated programmes.
- Monitor patient responses and ensure appropriate follow-up actions are completed.
- Generate invitations, reminders and correspondence using approved communication methods.
- Monitor programme participation and escalate concerns where appropriate.
- Support cervical screening administration and other approved clinical pathways.
- Assist with the organisation and administration of vaccination programmes.
Clinical Systems and Data Management
- Maintain accurate and up-to-date patient records in accordance with practice policies and NHS requirements.
- Run clinical system searches and produce reports to support clinical programmes and service delivery.
- Monitor performance against agreed targets and provide routine activity reports.
- Assist with data quality improvement projects and coding activities.
- Support audit work, quality improvement initiatives and patient safety programmes.
- Identify and report data discrepancies or gaps requiring further review.
- Maintain accurate records of completed tasks and administrative processes.
Patient Communications
- Contact patients by telephone, SMS, email or letter as part of agreed programmes and recall activities.
- Prepare patient communications relating to health campaigns, clinics and reviews.
- Support practice health promotion initiatives and awareness campaigns.
- Ensure confidentiality and data protection requirements are followed when communicating with patients.
- Respond professionally and sensitively to patient enquiries.
IT and Digital Systems Support
- Provide first-line support for routine issues relating to practice software, equipment and digital systems.
- Support staff in the effective use of clinical and administrative systems.
- Log, monitor and escalate technical issues where required.
- Assist with testing and implementation of system updates and new processes.
- Maintain records relating to practice equipment and digital assets.
- Support staff training in agreed systems and administrative workflows.
- Contribute to the development and improvement of digital processes across the practice.
Governance, Audit and Quality Improvement
- Support the maintenance of practice policies, procedures and standard operating processes.
- Assist with audit preparation, evidence gathering and action tracking.
- Contribute to quality improvement initiatives and service development projects.
- Support compliance with CQC requirements and other regulatory standards.
- Prepare reports, meeting papers and documentation as requested.
- Maintain accurate records and audit trails.
- Support monitoring of mandatory training and governance requirements.
Enhanced Services and Commissioned Programmes
- Support the delivery and administration of enhanced services and commissioned healthcare programmes.
- Prepare and monitor activity reports and supporting evidence.
- Assist with monitoring programme performance and identifying outstanding actions.
- Support vaccination campaigns and seasonal service delivery.
- Work collaboratively with practice and Primary Care Network colleagues to support agreed initiatives.
- Assist in meeting contractual and performance requirements.
Team Working and Cross-Cover
- Work collaboratively with colleagues to ensure continuity of services.
- Provide cover for agreed administrative functions during periods of leave or increased demand.
- Participate in team meetings, supervision sessions and appraisals.
- Share knowledge and support colleagues in maintaining effective systems and processes.
- Contribute to service improvements and the development of efficient working practices.
- Demonstrate flexibility in responding to changing service needs.
Person Specification
Qualifications
Essential
- Good written English, numeracy and digital literacy skills, together with the ability to undertake role-specific training and maintain mandatory training requirements.
Desirable
- Relevant qualification, training or experience in health or social care, business administration, care coordination, or clinical systems.
Skills & Abilities
Essential
- Clear, sensitive and professional communication skills, with the ability to engage effectively with patients, carers, clinicians, colleagues and external organisations, both verbally and in writing.
- Excellent organisational skills, strong attention to detail and the ability to prioritise competing demands while maintaining accurate records and audit trails.
- Confident user of Microsoft Office and other digital systems, with the ability to learn new processes, undertake system searches and produce routine reports following training.
- Ability to follow Standard Operating Procedures (SOPs), understand the boundaries of the role, and promptly escalate clinical, safeguarding, information governance or operational concerns as appropriate.
Desirable
- Experience of data quality checks, patient recall administration, service reporting and/or first-line IT troubleshooting.
- Knowledge and experience of using EMIS Web clinical systems within a primary care setting.
Experience
Essential
- Experience of organising a varied administrative workload, maintaining accurate records, communicating with patients or service users, and handling confidential information.
- Understanding of the importance of safe escalation, professional boundaries and accurate documentation.
Desirable
- Experience in general practice, the NHS, social care or a PCN; familiarity with care coordination, patient recalls, QOF and enhanced services.
- Experience using EMIS Web, Ardens, Docman, NHS reporting systems or comparable clinical and administrative software.
Person Specification
Qualifications
Essential
- Good written English, numeracy and digital literacy skills, together with the ability to undertake role-specific training and maintain mandatory training requirements.
Desirable
- Relevant qualification, training or experience in health or social care, business administration, care coordination, or clinical systems.
Skills & Abilities
Essential
- Clear, sensitive and professional communication skills, with the ability to engage effectively with patients, carers, clinicians, colleagues and external organisations, both verbally and in writing.
- Excellent organisational skills, strong attention to detail and the ability to prioritise competing demands while maintaining accurate records and audit trails.
- Confident user of Microsoft Office and other digital systems, with the ability to learn new processes, undertake system searches and produce routine reports following training.
- Ability to follow Standard Operating Procedures (SOPs), understand the boundaries of the role, and promptly escalate clinical, safeguarding, information governance or operational concerns as appropriate.
Desirable
- Experience of data quality checks, patient recall administration, service reporting and/or first-line IT troubleshooting.
- Knowledge and experience of using EMIS Web clinical systems within a primary care setting.
Experience
Essential
- Experience of organising a varied administrative workload, maintaining accurate records, communicating with patients or service users, and handling confidential information.
- Understanding of the importance of safe escalation, professional boundaries and accurate documentation.
Desirable
- Experience in general practice, the NHS, social care or a PCN; familiarity with care coordination, patient recalls, QOF and enhanced services.
- Experience using EMIS Web, Ardens, Docman, NHS reporting systems or comparable clinical and administrative software.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Coltishall Medical Practice
Address
St Johns Close
Coltishall
Norwich
Norfolk
NR12 7HA
United Kingdom
Employer's website
Employer details
Employer name
Coltishall Medical Practice
Address
St Johns Close
Coltishall
Norwich
Norfolk
NR12 7HA
United Kingdom
Employer's website
Apply Now
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Posted 1 month(s) ago
Reference: A1699-26-0014-PSC-WM
Job summary
We are seeking a courteous and efficient individual to join our team as a Patient Services Coordinator. In this role, you will play a vital part in ensuring the smooth operation of our medical practice, providing excellent customer service to our patients, and supporting administrative tasks.
If you are enthusiastic about providing excellent customer service and supporting the smooth operation of a medical practice, we encourage you to apply for this position.
Join us in making a difference in the lives of our patients. Apply today!
Part Time 19.5 hours
Thursday 08:00 - 18:30 and Friday 08:00 - 18:00, each inclusive of a 30 minute unpaid break.
Main duties of the job
As the first point of contact for our patients, you will warmly welcome them to our practice, ensuring their needs are met promptly and professionally. Duties include answering calls, directing patients to the appropriate clinician, managing appointments, and aiding with general enquiries.
Your responsibilities will extend to various administrative tasks aimed at maintaining the efficiency of our practice. This includes managing electronic requests, updating patient records, handling document workflow, and managing email correspondence. You will also assist in registering new patients, distributing mail, and managing patient communication within our clinical system.
About us
At The Coastal Partnership, were committed to empowering you to achieve your full potential, instilling confidence in your patient care and pride in your outcomes. While we are proud of our CQC good rating, we are constantly evolving to better serve our community. We are seeking individuals who share our vision for delivering high-quality primary care, regardless of where they are in their career journey. Led by our Partners and supported by a strong management team, our partnership operates across seven locations spanning three PCNs. We cater to a diverse range of demographics, from villages to towns and cities. Join us in shaping the future of healthcare delivery.
NHS Pension Scheme
5 Weeks Annual Leave
Long Service Staff Recognition scheme.
Please note that the vacancy may be closed prior to the stated closing date should sufficient applications be received
Details
Date posted
01 October 2026
Pay scheme
Other
Salary
£12.71 an hour Increase of wage after successful completion of probation
Contract
Permanent
Working pattern
Part-time
Reference number
A1699-26-0014-PSC-WM
Job locations
Windmill Surgery
London Road
Wymondham
Norfolk
NR18 0AF
United Kingdom
Job description
Job responsibilities
A key aspect of this role is providing exceptional customer service. You will be expected to handle patient complaints with empathy and professionalism, ensuring that all concerns are addressed promptly and appropriately. Additionally, you will keep patients informed about waiting times, test results and any unexpected delays, ensuring they feel informed and valued throughout their interactions without practice.
Required skills and qualifications:
Previous experience in a customer service or administrative role is desirable.
Excellent communication skills, bother verbal and written.
Proficiency in computer systems and software.
Strong organisational skills and attention to detail.
Ability to multitask and prioritise tasks effectively in a fast-paced environment.
Empathic and patient-centred approach to customer service.
Job description
Job responsibilities
A key aspect of this role is providing exceptional customer service. You will be expected to handle patient complaints with empathy and professionalism, ensuring that all concerns are addressed promptly and appropriately. Additionally, you will keep patients informed about waiting times, test results and any unexpected delays, ensuring they feel informed and valued throughout their interactions without practice.
Required skills and qualifications:
Previous experience in a customer service or administrative role is desirable.
Excellent communication skills, bother verbal and written.
Proficiency in computer systems and software.
Strong organisational skills and attention to detail.
Ability to multitask and prioritise tasks effectively in a fast-paced environment.
Empathic and patient-centred approach to customer service.
Person Specification
Experience
Desirable
- Experience in a GP Practice or Health Care Organisation Previous reception experience Knowledge of clinical databases including SystmOne Ability to use Microsoft Office programs (Word & Excel)
Personal Qualities and Skills
Essential
- Good communication skills, in person and over the telephone Possessing sensitivity, tact, and diplomacy Self-motivated with a high degree of personal integrity An organised approach to work Computer literate Reliable Flexible with an adaptable approach Ability to work on own initiative Ability to maintain strict confidentiality Able to work under pressure Calm and patient manner Ability to work to deadlines and under pressure. Ability to multitask and prioritise own workload Time management skills
Qualifications
Essential
- Education to GCSE level, NVQ level 2 (or equivalent)
Person Specification
Experience
Desirable
- Experience in a GP Practice or Health Care Organisation Previous reception experience Knowledge of clinical databases including SystmOne Ability to use Microsoft Office programs (Word & Excel)
Personal Qualities and Skills
Essential
- Good communication skills, in person and over the telephone Possessing sensitivity, tact, and diplomacy Self-motivated with a high degree of personal integrity An organised approach to work Computer literate Reliable Flexible with an adaptable approach Ability to work on own initiative Ability to maintain strict confidentiality Able to work under pressure Calm and patient manner Ability to work to deadlines and under pressure. Ability to multitask and prioritise own workload Time management skills
Qualifications
Essential
- Education to GCSE level, NVQ level 2 (or equivalent)
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
The Coastal Partnership
Address
Windmill Surgery
London Road
Wymondham
Norfolk
NR18 0AF
United Kingdom
Employer's website
https://www.coastaldoctors.co.uk (Opens in a new tab)
Employer details
Employer name
The Coastal Partnership
Address
Windmill Surgery
London Road
Wymondham
Norfolk
NR18 0AF
United Kingdom
Employer's website
https://www.coastaldoctors.co.uk (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
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Receptionist
Southgates Medical Centre & The Woottons Surgery View all jobs
Posted 1 month(s) ago
Reference: A0977-011026
Job summary
Southgates and The Woottons Surgeries are based in King's Lynn and we have a long and proud history of excellent patient care.
We are looking for a Receptionist to join our friendly and professional team.
These are permanent hours of 27.50 hours per week.
The hours are:
Monday 08:00-18:30
Tuesday 08:00-13:00
Wednesday 08:00-13:00
Friday 08:00-17:00
Main duties of the job
The successful candidate will demonstrate excellent interpersonal and organisational skills as well as a level of competency in IT.
Ideally you will be a team player who is adaptable and can demonstrate outstanding communication skills, motivation, initiative and a willingness to learn.
We are seeking a candidate with ideally at least 3 GCSEs grade A-C, one of which to be English.
About us
You would be part of a large friendly & professional Receptionist team working in a busy environment.
Details
Date posted
01 October 2026
Pay scheme
Other
Salary
£12.85 to £13.25 an hour
Contract
Permanent
Working pattern
Part-time
Reference number
A0977-011026
Job locations
Southgates Medical Centre
41 Goodwins Road
King's Lynn
Norfolk
PE30 5QX
United Kingdom
Priory Lane
North Wootton
King's Lynn
Norfolk
PE30 3PT
United Kingdom
Job description
Job responsibilities
Job Summary:
Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.
Provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.
Job Responsibilities:
- Ensure an effective and efficient reception service is provided to patients and any other visitors to the practice.
- Deal with all general enquiries, explain procedures and make new and follow-up appointments.
- Using your own judgment and communication skills ensure that patients with no prior appointment but who need urgent consultation are seen in a logical and non-disruptive manner.
- Explain practice arrangements and formal requirements to new patients and those seeking temporary cover and ensure procedures are completed.
- Receive and make telephone calls as required. Divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery.
- When necessary, enter requests for home visits onto the computer, ensuring careful recording of all relevant details and where necessary refer to Duty Doctor.
- Advise patients of relevant charges for private (non NHS) services, accept payment and issue receipts for same.
- Enter patient information on to the computer as required.
- Monitor and complete clinical system tasks as required by the Reception Supervisor, Practice Manager and GPs.
- Premises:
Open up premises at the start of the day when first to arrive, de-activate alarm and make all necessary preparations to receive patients.
When last to leave at the end of the day, ensure that the building is totally secured, internal lights are off and the alarm activated.
- Undertake any other additional duties appropriate to the post as requested by the Reception Supervisor or the Practice Manager.
- Attend team and practice meetings.
Give results and/or information to the patient as directed by the doctors.
- Accept and ensure all specimens are clearly labelled and pass on to Healthcare staff for appropriate recording prior to collection by hospital transport.
Confidentiality:
- In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
- In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential.
- Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.
Health & Safety:
The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, to include:
- Using personal security systems within the workplace according to practice guidelines.
- Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks.
- Making effective use of training to update knowledge and skills.
- Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards.
- Reporting potential risks identified to the Health and Safety Team immediately.
Equality and Diversity:
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
- Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation.
- Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.
- Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.
Personal/Professional Development:
The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:
- Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
- Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.
- Attending all training courses and sessions deemed as mandatory by the Practice Manager.
Quality:
The post-holder will strive to maintain quality within the practice, and will:
- Alert other team members to issues of quality and risk.
- Assess own performance and take accountability for own actions, either directly or under supervision.
- Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance.
- Work effectively with individuals in other agencies to meet patients needs.
- Effectively manage own time, workload and resources.
Communication:
The post-holder should recognise the importance of effective communication within the team and will strive to:
- Communicate effectively with other team members.
- Communicate effectively with patients and carers.
- Recognise peoples needs for alternative methods of communication and respond accordingly.
Contribution to the Implementation of Services:
The post-holder will:
- Apply practice policies, standards and guidance.
- Discuss with other members of the team how the policies, standards and guidelines will affect own work.
- Participate in audit where appropriate.
Job description
Job responsibilities
Job Summary:
Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.
Provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.
Job Responsibilities:
- Ensure an effective and efficient reception service is provided to patients and any other visitors to the practice.
- Deal with all general enquiries, explain procedures and make new and follow-up appointments.
- Using your own judgment and communication skills ensure that patients with no prior appointment but who need urgent consultation are seen in a logical and non-disruptive manner.
- Explain practice arrangements and formal requirements to new patients and those seeking temporary cover and ensure procedures are completed.
- Receive and make telephone calls as required. Divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery.
- When necessary, enter requests for home visits onto the computer, ensuring careful recording of all relevant details and where necessary refer to Duty Doctor.
- Advise patients of relevant charges for private (non NHS) services, accept payment and issue receipts for same.
- Enter patient information on to the computer as required.
- Monitor and complete clinical system tasks as required by the Reception Supervisor, Practice Manager and GPs.
- Premises:
Open up premises at the start of the day when first to arrive, de-activate alarm and make all necessary preparations to receive patients.
When last to leave at the end of the day, ensure that the building is totally secured, internal lights are off and the alarm activated.
- Undertake any other additional duties appropriate to the post as requested by the Reception Supervisor or the Practice Manager.
- Attend team and practice meetings.
Give results and/or information to the patient as directed by the doctors.
- Accept and ensure all specimens are clearly labelled and pass on to Healthcare staff for appropriate recording prior to collection by hospital transport.
Confidentiality:
- In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
- In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential.
- Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.
Health & Safety:
The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, to include:
- Using personal security systems within the workplace according to practice guidelines.
- Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks.
- Making effective use of training to update knowledge and skills.
- Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards.
- Reporting potential risks identified to the Health and Safety Team immediately.
Equality and Diversity:
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
- Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation.
- Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.
- Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.
Personal/Professional Development:
The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:
- Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
- Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.
- Attending all training courses and sessions deemed as mandatory by the Practice Manager.
Quality:
The post-holder will strive to maintain quality within the practice, and will:
- Alert other team members to issues of quality and risk.
- Assess own performance and take accountability for own actions, either directly or under supervision.
- Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance.
- Work effectively with individuals in other agencies to meet patients needs.
- Effectively manage own time, workload and resources.
Communication:
The post-holder should recognise the importance of effective communication within the team and will strive to:
- Communicate effectively with other team members.
- Communicate effectively with patients and carers.
- Recognise peoples needs for alternative methods of communication and respond accordingly.
Contribution to the Implementation of Services:
The post-holder will:
- Apply practice policies, standards and guidance.
- Discuss with other members of the team how the policies, standards and guidelines will affect own work.
- Participate in audit where appropriate.
Person Specification
Qualifications
Essential
- 3 GCSE's grade A to C, one of which to be English
Experience
Desirable
- Experience of working in a GP Practice.
- Receptionist experience.
Person Specification
Qualifications
Essential
- 3 GCSE's grade A to C, one of which to be English
Experience
Desirable
- Experience of working in a GP Practice.
- Receptionist experience.
Employer details
Employer name
Southgates Medical Centre & The Woottons Surgery
Address
Southgates Medical Centre
41 Goodwins Road
King's Lynn
Norfolk
PE30 5QX
United Kingdom
Employer's website
https://southgatesandwoottonssurgeries.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Southgates Medical Centre & The Woottons Surgery
Address
Southgates Medical Centre
41 Goodwins Road
King's Lynn
Norfolk
PE30 5QX
United Kingdom
Employer's website
https://southgatesandwoottonssurgeries.nhs.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Community Triage and Allocation Support
East of England Community Health and Care NHS Trust View all jobs
Posted 1 month(s) ago
Reference: 839-8330175-PG
Job summary
Are you organised, people-focused, with excellent communication skills and ready to be part of a vital NHS service? We're looking for a dedicated Community Triage and Allocation Administrator to work within our Community Nursing and Phlebotomy Teams, ensuring patients receive timely and efficient care.
? About the Role:As an Allocator, you'll work under the guidance of a Senior Registered Nurse, providing crucial administrative support to frontline NHS staff. Your role will directly contribute to patient safety, service efficiency, and the quality of care we provide in the community.
? About You:We're looking for someone who is:
-
Organised and detail-oriented, with strong IT and data entry skills
-
A confident communicator, both over the phone and in writing
-
Compassionate and professional, with a commitment to delivering excellent patient care
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Experienced in a healthcare or administrative setting (desirable, but not essential)
-
A supportive, inclusive working environment as part of the NHS family
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Full training and induction to help you thrive in your role
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Opportunities for development and career progression through the NHS
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Access to NHS benefits including pension scheme, generous annual leave, and staff wellbeing initiatives
This is more than just a desk job - it's your chance to be part of a team that makes a real difference in people's lives, every single day.
Main duties of the job
- To receive and process referrals and data into the service, using the patient database, distributing information to other services / agencies as necessary
- The post holder will allocate visits to community nursing teams which have been triaged by an appropriately trained colleague within the triage team.
- The post holder will follow a clear process to triage phlebotomy referrals under the direction of a registered clinician. They will review the referral to determine the priority of care, escalating any queries or issues, and processing accordingly.
- The post holder will perform the safety check and data quality check processes on SystmOne.
- The post holder will support with the SystmOne task function, review and allocation.
- This role may require weekend working on a rota basis to support with operating a 7-day service, as required.
- The post holder will be confident to undertake phone calls to patients and staff members
About us
Find out more about working for our organisation here:
https://heyzine.com/flip-book/2565ae62eb.html
Please note, the selection processes at Norfolk Community Health and Care NHS Trust are in place to ensure we recruit candidates with the right values and skills, please be advised that the use of AI in applications are monitored. We remain watchful of candidates who misuse these tools to generate an application that doesn't accurately reflect their skills.
Details
Date posted
30 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
839-8330175-PG
Job locations
Norwich Community Hospital
Bowthorpe Road
Norwich
NR2 3TU
United Kingdom
Job description
Job responsibilities
- To undertake a safe and efficient allocation service in the hub. To allocate patient appointments for the Community Nursing and Therapy clinicians following the set process, from the monthly planner to the holding ledgers, and finally into the live ledgers, whilst utilising relevant data to include geography, skill mix and staffing levels. Scrutiny of appointment detail against care plans that require performing will be undertaken to ensure a correct match and therefore preventing unnecessary visits.
- Support with phlebotomy referrals for all community teams, under the director supervision of a clinician.
- Process urgent and routine referrals for all blood tests and routine observations by following a clear process and using the information received to determine what is required and the priority response necessary. The prioritisation will be supported by a registered member of staff when required.
- Ensure referrals are prioritised according to service targets and patient need.
- Add a phlebotomy care plan on SystmOne and apply them adding due dates and priority.
- Process the information given within the referral, and document using SystmOne triage notes, appropriately ensuring comprehensive detail, using good grammar and punctuation and adhering to NCHC record keeping policy.
- Ensure that the referral details are entered accurately and timely on to SystmOne and the patients record is complete for audit purposes.
- Contact the referrer (e.g. GP / Practice, hospital or patient) to obtain the relevant information. if the referral does not contain sufficient information in order to be accurately processed during the triage process, they will highlight and escalate any potential risk factors to a clinician and document this in the triage notes.
- Maintain patient confidentiality and adhere to the information governance policy.
- Work with all health care professionals, and statutory/non statutory agencies to provide a seamless, integrated service to our service users.
- Identify any improvements / developments which could be made to the service provided to improve the efficiency and / or processes within the Single Point of Contact.
- Adjust communication where there are barriers to understanding, such as hearing impairment, mental capacity impairment and other difficulties in comprehension, in order to gain understanding, consent and concordance.
- Support in the management of the referrers expectations if the service is unable to respond as urgently as requested; remain calm, apologetic and escalate to clinician if required.
- Support the lead clinician with allocation including forward planning of visits and aligning the appropriate clinician with the patient, contacting clinical colleagues when required if there is an urgent visit to allocate and supporting reallocation for short notice absence of team member which is a complex activity.
- Perform the safety check and data quality check processes on SystmOne.
- Support with the SystmOne task function review and allocation.
- This role requires weekend working on a rota basis to support with operating a 7-day service.
- Demonstrate the necessary IT and keyboard skills to use SystmOne and the Trusts computer systems.
- Contact patients daily to advise them that their visits cannot take place as planned,using an approved script. Escalate to clinicians as needed.
Job description
Job responsibilities
- To undertake a safe and efficient allocation service in the hub. To allocate patient appointments for the Community Nursing and Therapy clinicians following the set process, from the monthly planner to the holding ledgers, and finally into the live ledgers, whilst utilising relevant data to include geography, skill mix and staffing levels. Scrutiny of appointment detail against care plans that require performing will be undertaken to ensure a correct match and therefore preventing unnecessary visits.
- Support with phlebotomy referrals for all community teams, under the director supervision of a clinician.
- Process urgent and routine referrals for all blood tests and routine observations by following a clear process and using the information received to determine what is required and the priority response necessary. The prioritisation will be supported by a registered member of staff when required.
- Ensure referrals are prioritised according to service targets and patient need.
- Add a phlebotomy care plan on SystmOne and apply them adding due dates and priority.
- Process the information given within the referral, and document using SystmOne triage notes, appropriately ensuring comprehensive detail, using good grammar and punctuation and adhering to NCHC record keeping policy.
- Ensure that the referral details are entered accurately and timely on to SystmOne and the patients record is complete for audit purposes.
- Contact the referrer (e.g. GP / Practice, hospital or patient) to obtain the relevant information. if the referral does not contain sufficient information in order to be accurately processed during the triage process, they will highlight and escalate any potential risk factors to a clinician and document this in the triage notes.
- Maintain patient confidentiality and adhere to the information governance policy.
- Work with all health care professionals, and statutory/non statutory agencies to provide a seamless, integrated service to our service users.
- Identify any improvements / developments which could be made to the service provided to improve the efficiency and / or processes within the Single Point of Contact.
- Adjust communication where there are barriers to understanding, such as hearing impairment, mental capacity impairment and other difficulties in comprehension, in order to gain understanding, consent and concordance.
- Support in the management of the referrers expectations if the service is unable to respond as urgently as requested; remain calm, apologetic and escalate to clinician if required.
- Support the lead clinician with allocation including forward planning of visits and aligning the appropriate clinician with the patient, contacting clinical colleagues when required if there is an urgent visit to allocate and supporting reallocation for short notice absence of team member which is a complex activity.
- Perform the safety check and data quality check processes on SystmOne.
- Support with the SystmOne task function review and allocation.
- This role requires weekend working on a rota basis to support with operating a 7-day service.
- Demonstrate the necessary IT and keyboard skills to use SystmOne and the Trusts computer systems.
- Contact patients daily to advise them that their visits cannot take place as planned,using an approved script. Escalate to clinicians as needed.
Person Specification
Qualifications
Essential
- GCSE grade C or above in English and Maths
- NVQ level 3, Vocational Qualifications level or equivalent level of knowledge and experience
Experience
Essential
- Highly motivated
- Good interpersonal skills
- A team player
- Work flexibly to accommodate patient/service needs
Desirable
- Experience of working in a health or social care setting
- Experience of working within a community setting
- Knowledge of SystmOne
Skills, abilities and knowledge
Essential
- Good verbal communication skills
- Good written communication skills
- Good IT and keyboard skills
- Ability to concentrate when inputting data/patient records
- Good observational & reporting skills
- Good time management
- Has ability to prioritise
- Have a 'can-do' attitude
Personal Attributes / Behaviours (linked to the Trust's Behaviour Framework)
Essential
- Enthusiastic and able to work under pressure
- Able to work on own initiative
- Tact and diplomacy
- Able to identify with the Trust commitment to safeguard and promote the welfare of adults, children and young people
- Ability to work alone
- Assertiveness
- Good listening skills
- Be non judgemental
- Have patience
- Professional appearance
- Be reliable
Other
Essential
- Be able to make own travel arrangements to base and meetings as required
- This is a 7 day a week service and some weekend working will be expected
Communication
Essential
- Tact and diplomacy
- Empathy and sensitivity
- Ability to use own initiative
- Able to communicate effectively in written and verbal English language
Personal and People Development
Essential
- Ability to manage stressful situations
- Be a team player
- Awareness of own limitations
- Good organisational skills
- Open to change and development
Person Specification
Qualifications
Essential
- GCSE grade C or above in English and Maths
- NVQ level 3, Vocational Qualifications level or equivalent level of knowledge and experience
Experience
Essential
- Highly motivated
- Good interpersonal skills
- A team player
- Work flexibly to accommodate patient/service needs
Desirable
- Experience of working in a health or social care setting
- Experience of working within a community setting
- Knowledge of SystmOne
Skills, abilities and knowledge
Essential
- Good verbal communication skills
- Good written communication skills
- Good IT and keyboard skills
- Ability to concentrate when inputting data/patient records
- Good observational & reporting skills
- Good time management
- Has ability to prioritise
- Have a 'can-do' attitude
Personal Attributes / Behaviours (linked to the Trust's Behaviour Framework)
Essential
- Enthusiastic and able to work under pressure
- Able to work on own initiative
- Tact and diplomacy
- Able to identify with the Trust commitment to safeguard and promote the welfare of adults, children and young people
- Ability to work alone
- Assertiveness
- Good listening skills
- Be non judgemental
- Have patience
- Professional appearance
- Be reliable
Other
Essential
- Be able to make own travel arrangements to base and meetings as required
- This is a 7 day a week service and some weekend working will be expected
Communication
Essential
- Tact and diplomacy
- Empathy and sensitivity
- Ability to use own initiative
- Able to communicate effectively in written and verbal English language
Personal and People Development
Essential
- Ability to manage stressful situations
- Be a team player
- Awareness of own limitations
- Good organisational skills
- Open to change and development
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
East of England Community Health and Care NHS Trust
Address
Norwich Community Hospital
Bowthorpe Road
Norwich
NR2 3TU
United Kingdom
Employer's website
https://www.eastofenglandcommunityhealthandcare.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
East of England Community Health and Care NHS Trust
Address
Norwich Community Hospital
Bowthorpe Road
Norwich
NR2 3TU
United Kingdom
Employer's website
https://www.eastofenglandcommunityhealthandcare.nhs.uk/ (Opens in a new tab)
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PCN Pharmacy Technician
Swaffham & Downham Primary Care Network View all jobs
Posted 1 month(s) ago
Reference: A5629-26-0011
Job summary
Swaffham and Downham Market PCN is seeking a motivated and enthusiastic Pharmacy Technician to join our friendly team. This is an exciting opportunity to play a key role in supporting safe, effective and high-quality patient care within Plowright Medical Centre
Working alongside their GPs, Clinical Pharmacist, Nursing Team and Administrative Staff, you will support and help deliver excellent patient care.
Main duties of the job
The successful candidate will:
- Support medicines optimisation and medication safety initiatives.
- Process medication requests and undertake medication reconciliation following hospital discharge.
- Assist with prescription queries from patients, community pharmacies and other healthcare professionals.
- Conduct medication reviews within your scope of practice.
- Support the management of repeat prescribing systems.
- Carry out audits relating to prescribing and medicines management.
- Support with QOF
- Maintain accurate clinical records using the practice clinical system.
About us
Swaffham and Downham PCN is an innovative network that values its staff. We invest in wellbeing, training and development at every level, and we are proud to offer routes into healthcare careers for people at the very start of their journey, alongside opportunities for experienced practitioners to grow and specialise.
Details
Date posted
30 September 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Part-time
Reference number
A5629-26-0011
Job locations
Plowright Medical Centre
1 Jack Boddy Way
Swaffham
Norfolk
PE37 7HJ
United Kingdom
Job description
Job responsibilities
Job Title: Pharmacy Technician
Location: Plowright Medical Centre
Hours: Part time, the post will be for 2 days per week: Monday essential and second day can be a choice of Tues, Wed or Friday to suit candidate.
Post is predominately practice based but may encompass some remote working as part of the role at the request of the practice manager or lead pharmacist.
Reports To: Practice pharmacist & Lead PCN Pharmacist
Job Purpose
The Pharmacy Technician will work as part of the multidisciplinary team to support the safe, effective and efficient delivery of pharmaceutical services within the practice.
The role requires a proactive individual who can work independently while maintaining excellent communication with clinicians, patients and external healthcare providers.
Key Responsibilities
Medicines Management
- Process and manage repeat prescription requests in accordance with practice protocols.
- Undertake medication reconciliation following hospital discharge and outpatient appointments.
- Support medicines optimisation to improve prescribing quality and patient safety.
- Identify prescribing issues and refer complex clinical matters to the GP or Clinical Pharmacist.
- Assist with medication monitoring programmes and ensure patients receive appropriate reviews.
- Liaise with community pharmacies, hospitals and care homes regarding medication queries.
Prescription Management
- Resolve prescription queries from patients and community pharmacies.
- Support the management of acute and repeat prescribing systems.
- Monitor high-risk medicines in accordance with practice protocols.
- Assist in reducing medicines waste and promoting cost-effective prescribing.
Patient Care
- Communicate effectively with patients regarding medication-related queries within the scope of the role.
- Provide advice on medication use where appropriate and refer complex issues to a clinician.
- Support patients in understanding changes to their medication following hospital discharge or clinical review.
Clinical Administration
- Maintain accurate and up-to-date patient records using the clinical system.
- Code clinical information accurately.
- Support the implementation of prescribing alerts, recalls and medication safety initiatives.
Quality Improvement
- Participate in prescribing audits and quality improvement projects.
- Contribute to Significant Event Analysis (SEA) and learning activities where appropriate.
- Assist with achieving Quality and Outcomes Framework (QOF) and Enhanced Service targets where relevant.
Communication
- Develop effective working relationships with the PCN and practice staff.
- Attend team meetings as required.
- Escalate concerns regarding medication safety promptly to the appropriate clinician.
Information Governance
- Maintain patient confidentiality at all times.
- Comply with GDPR, NHS Information Governance requirements and practice policies.
- Ensure accurate documentation within the clinical record.
Professional Responsibilities
- Maintain registration with the General Pharmaceutical Council (GPhC).
- Undertake mandatory and role-specific training.
- Maintain Continuing Professional Development (CPD).
- Work within the scope of competence and seek advice where appropriate.
- Comply with all practice policies, procedures and professional standards.
General Responsibilities
The post holder will:
- Promote equality, diversity and inclusion.
- Maintain a professional and courteous manner at all times.
- Participate in appraisal and personal development.
- Comply with Health and Safety legislation and infection prevention policies.
- Undertake any other duties appropriate to the role and grade, as reasonably requested by the Partner GPs or Practice Manager.
Job description
Job responsibilities
Job Title: Pharmacy Technician
Location: Plowright Medical Centre
Hours: Part time, the post will be for 2 days per week: Monday essential and second day can be a choice of Tues, Wed or Friday to suit candidate.
Post is predominately practice based but may encompass some remote working as part of the role at the request of the practice manager or lead pharmacist.
Reports To: Practice pharmacist & Lead PCN Pharmacist
Job Purpose
The Pharmacy Technician will work as part of the multidisciplinary team to support the safe, effective and efficient delivery of pharmaceutical services within the practice.
The role requires a proactive individual who can work independently while maintaining excellent communication with clinicians, patients and external healthcare providers.
Key Responsibilities
Medicines Management
- Process and manage repeat prescription requests in accordance with practice protocols.
- Undertake medication reconciliation following hospital discharge and outpatient appointments.
- Support medicines optimisation to improve prescribing quality and patient safety.
- Identify prescribing issues and refer complex clinical matters to the GP or Clinical Pharmacist.
- Assist with medication monitoring programmes and ensure patients receive appropriate reviews.
- Liaise with community pharmacies, hospitals and care homes regarding medication queries.
Prescription Management
- Resolve prescription queries from patients and community pharmacies.
- Support the management of acute and repeat prescribing systems.
- Monitor high-risk medicines in accordance with practice protocols.
- Assist in reducing medicines waste and promoting cost-effective prescribing.
Patient Care
- Communicate effectively with patients regarding medication-related queries within the scope of the role.
- Provide advice on medication use where appropriate and refer complex issues to a clinician.
- Support patients in understanding changes to their medication following hospital discharge or clinical review.
Clinical Administration
- Maintain accurate and up-to-date patient records using the clinical system.
- Code clinical information accurately.
- Support the implementation of prescribing alerts, recalls and medication safety initiatives.
Quality Improvement
- Participate in prescribing audits and quality improvement projects.
- Contribute to Significant Event Analysis (SEA) and learning activities where appropriate.
- Assist with achieving Quality and Outcomes Framework (QOF) and Enhanced Service targets where relevant.
Communication
- Develop effective working relationships with the PCN and practice staff.
- Attend team meetings as required.
- Escalate concerns regarding medication safety promptly to the appropriate clinician.
Information Governance
- Maintain patient confidentiality at all times.
- Comply with GDPR, NHS Information Governance requirements and practice policies.
- Ensure accurate documentation within the clinical record.
Professional Responsibilities
- Maintain registration with the General Pharmaceutical Council (GPhC).
- Undertake mandatory and role-specific training.
- Maintain Continuing Professional Development (CPD).
- Work within the scope of competence and seek advice where appropriate.
- Comply with all practice policies, procedures and professional standards.
General Responsibilities
The post holder will:
- Promote equality, diversity and inclusion.
- Maintain a professional and courteous manner at all times.
- Participate in appraisal and personal development.
- Comply with Health and Safety legislation and infection prevention policies.
- Undertake any other duties appropriate to the role and grade, as reasonably requested by the Partner GPs or Practice Manager.
Person Specification
Qualifications
Essential
- Registered Pharmacy Technician with the General Pharmaceutical Council (GPhC).
- Recognised Pharmacy Technician qualification.
Knowledge and Skills
Essential
- Good understanding of medicines management.
- Excellent communication and interpersonal skills.
- Strong organisational skills and attention to detail.
- Good IT skills, including Microsoft Office.
- Ability to prioritise workload and work independently.
- Ability to work effectively within a multidisciplinary team.
Experience
Essential
- Previous experience working in General Practice or Primary Care
- Knowledge of SystmOne/TPP clinical software or other GP clinical systems.
Person Specification
Qualifications
Essential
- Registered Pharmacy Technician with the General Pharmaceutical Council (GPhC).
- Recognised Pharmacy Technician qualification.
Knowledge and Skills
Essential
- Good understanding of medicines management.
- Excellent communication and interpersonal skills.
- Strong organisational skills and attention to detail.
- Good IT skills, including Microsoft Office.
- Ability to prioritise workload and work independently.
- Ability to work effectively within a multidisciplinary team.
Experience
Essential
- Previous experience working in General Practice or Primary Care
- Knowledge of SystmOne/TPP clinical software or other GP clinical systems.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Swaffham & Downham Primary Care Network
Address
Plowright Medical Centre
1 Jack Boddy Way
Swaffham
Norfolk
PE37 7HJ
United Kingdom
Employer's website
Employer details
Employer name
Swaffham & Downham Primary Care Network
Address
Plowright Medical Centre
1 Jack Boddy Way
Swaffham
Norfolk
PE37 7HJ
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Consultant Haematologist
James Paget University Hospitals NHS Foundation Trust View all jobs
Posted 1 month(s) ago
Reference: 177-MDEMER-7362156-K
Job summary
The James Paget University Hospitals NHS Foundation Trust (JPUH) is seeking to appoint a Consultant in Haematology.
This is a permanent post 1.0 WTE covering 10 PA's based at the James Paget University Hospital covering 5 days per week Monday to Friday. On-call responsibility will be 1 in 5 with prospective cover for leave with the Consultant. The on-call period includes all hours outside Monday to Friday from 09.00 - 17.00hrs.
The final Job plan and detailed timetable will depend on both, experience and interests, of the candidate as well as the needs of the department, and, will be agreed with the Clinical Lead on behalf of the Divisional Medical Director, within three months of the commencement date of the appointee.The successful candidate will be offered a 10 PA contract in the first instance. Additional PAs may be available to interested applicants. The mix of clinical sessions in the final job plan and rota will be agreed after discussion with the Clinical Lead. The weekly timetable will include the following mix of programmed activities.
Direct Clinical Care
(Includes lab work, clinics, day ward, clinical admin): 8.5PAs on average per week
Supporting Professional Activities
CPD/Teaching/Research/Audit/Clinical Governance: 1.5SPAs on average per week
Please note the JD is on the review of RCP and a new one will be update d
Main duties of the job
Share workload, input to the Anticoagulant, Antenatal Haematology and Transfusion services. Work as part of a multidisciplinary team.
Attendance and discussion of all appropriate patients at MDT meetings for Haematological Oncology and any other MDTs that may be set up.
Provide support for the pathology laboratory which functions as part of the Eastern Pathology Alliance (EPA) including attendance and participation in local and EPA level forums.
Participation in clinical meetings, postgraduate & undergraduate activities of the Trust, and in particular offer teaching to UEA Medical Students in various modules.
Participation in the teaching & audit activities of the Department, including quality control in the laboratory.
Participation in clinical trials.
Provide a system of mutual out-of-hours cover for annual, study and professional leave. Short periods (up to 2 weeks) of sick leave will also be expected to be provided by the remaining consultants
Share a 1:5 on-call rota Band A with prospective cover. Junior and middle grade support from within haematology are first on call during the on call period.
Participate in Clinical Governance processes and in CPD.
Contribute to management of the service and, by agreement, take on the role of clinical lead in due course.
Comply Consultant work programme (under provisions of Circular HC90/16) and the weekly timetable of fixed commitments (i.e.: regular scheduled NHS activities in accordance with paragraph 30B of the TCS)
About us
James Paget University Hospitals NHS Foundation Trust is a rapidlygrowing Trust with a very bright future, and we take pride in finding the right 'Paget's People' to help deliver the best care for our patients on the east coast of Norfolk.
We want to attract the best and brightest people to work with us and that means we will look after you from the moment you apply for a role at the Trust and throughout your career with us. Our staff are central to everything we do, and we believe that investing in you is crucial if we want to enable you to reach your full potential.
Details
Date posted
28 September 2026
Pay scheme
Hospital medical and dental staff
Grade
Consultant
Salary
£113,565 to £150,569 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
177-MDEMER-7362156-K
Job locations
James Paget University Hospital
Lowestoft Road
Gorleston
NR31 6LA
United Kingdom
Job description
Job responsibilities
The department provides level 2b BCSH haematology services. The unit is very busy and contributes well to NCRN trials and has the support of the Clinical Trials Office and a nurse to assist in data collection and reporting. There is a MDT meeting twice a week with the Norfolk and Norwich Hospital on Tuesdays. Once a month, there is a teleconference MDT with Addenbrookes Hospital which is our allogeneic transplant centre, and a similar meeting with the NNUH where our autologous bone marrows are performed.
Whenever possible patients are treated as day cases and the day treatment centre (the Sandra Chapman Centre) is adjacent to the inpatient ward. The Day Centre has recently been extended and consists of single rooms and treatment chairs. The Day Centre is responsible for review of patients with a variety of malignant and non-malignant haematological patients including acute leukaemia and patients with lymphoproliferative disorders. This is an extremely busy unit with over 4000 consultations a year.
Inpatients are admitted to a ward of 17 single rooms, which is shared with oncology. There is no upper limit to the number of inpatients and haematology and oncology patients have priority for these beds. On average we have ten inpatients. Admission of Haemato-oncology patients is in line with the National Acute Oncology Service (AOS) guidelines. First on-call for inpatients are dedicated middle grade haematology/oncology trainees who do a 1:4 resident cover 8 am-8pm.
Haematology Consultant clinics take place on Monday, Wednesday, Thursday and Friday mornings. There are separate myeloproliferative, myeloma, haemochromatosis and lymphoma clinics.
The anticoagulant nurse specialists have new patient clinics on Tuesday and Friday mornings.
The post holder is expected to undertake both undergraduate and postgraduate teaching included teaching commitments regarding the training of specialist registrars.
Anticoagulant and Thromboprophylaxis Service
Some anticoagulant dosing locally is currently done via the hospital anticoagulant service based on laboratory INRs, although the majority of patients are bled in the community. Dosing is via computer dosing system (APEX). Manual dosing advice is given by the anticoagulant nurse specialists, when required. Inpatients on oral anticoagulants are also dosed by the anticoagulant nurse specialists. A fast track DVT service is run by the anticoagulant nurse specialists.
There are four anticoagulant nurse specialists.
There is active Thromboprophylaxis committee and regular audit of thromboprophylaxis. One of the Consultant posts will include oversight of these services.
Laboratory Haematology and Blood Transfusion
The Haematology and Blood Transfusion Laboratories at James Paget Hospital is managed by the Eastern Pathology Alliance (EPA), an alliance of three hospitals including Norfolk and Norwich University Hospital and the Queen Elizabeth Hospital, Kings Lynn.
Histopathology and Cytology services are based at the Cotman centre in Norwich. Haematology and Blood Transfusion is currently CPA accredited and MHRA compliant.
The Laboratory also operates a comprehensive anticoagulant dosing service to hospital and GP patients.
Haemato-pathology Services
Haemato-Oncology services are currently all provided at Addenbrookes Hospital in line with IOG directives which mandate the delivery of such services through an SIHMDS.
Service Aspects of Haematology
The department provides a 24 hour advice service for the hospital and local GPs including out of hours.
The successful candidate will have an office with their own desk, personal computer and secretarial support.
TYA
Addenbrookes Hospital (Cambridge) is designated the principal treatment centre for this group of patients. The Norfolk & Norwich, Peterborough and Ipswich hospitals are also TYA designated hospitals. Shared care arrangements exist with these and neighbouring trusts within the region.
Job description
Job responsibilities
The department provides level 2b BCSH haematology services. The unit is very busy and contributes well to NCRN trials and has the support of the Clinical Trials Office and a nurse to assist in data collection and reporting. There is a MDT meeting twice a week with the Norfolk and Norwich Hospital on Tuesdays. Once a month, there is a teleconference MDT with Addenbrookes Hospital which is our allogeneic transplant centre, and a similar meeting with the NNUH where our autologous bone marrows are performed.
Whenever possible patients are treated as day cases and the day treatment centre (the Sandra Chapman Centre) is adjacent to the inpatient ward. The Day Centre has recently been extended and consists of single rooms and treatment chairs. The Day Centre is responsible for review of patients with a variety of malignant and non-malignant haematological patients including acute leukaemia and patients with lymphoproliferative disorders. This is an extremely busy unit with over 4000 consultations a year.
Inpatients are admitted to a ward of 17 single rooms, which is shared with oncology. There is no upper limit to the number of inpatients and haematology and oncology patients have priority for these beds. On average we have ten inpatients. Admission of Haemato-oncology patients is in line with the National Acute Oncology Service (AOS) guidelines. First on-call for inpatients are dedicated middle grade haematology/oncology trainees who do a 1:4 resident cover 8 am-8pm.
Haematology Consultant clinics take place on Monday, Wednesday, Thursday and Friday mornings. There are separate myeloproliferative, myeloma, haemochromatosis and lymphoma clinics.
The anticoagulant nurse specialists have new patient clinics on Tuesday and Friday mornings.
The post holder is expected to undertake both undergraduate and postgraduate teaching included teaching commitments regarding the training of specialist registrars.
Anticoagulant and Thromboprophylaxis Service
Some anticoagulant dosing locally is currently done via the hospital anticoagulant service based on laboratory INRs, although the majority of patients are bled in the community. Dosing is via computer dosing system (APEX). Manual dosing advice is given by the anticoagulant nurse specialists, when required. Inpatients on oral anticoagulants are also dosed by the anticoagulant nurse specialists. A fast track DVT service is run by the anticoagulant nurse specialists.
There are four anticoagulant nurse specialists.
There is active Thromboprophylaxis committee and regular audit of thromboprophylaxis. One of the Consultant posts will include oversight of these services.
Laboratory Haematology and Blood Transfusion
The Haematology and Blood Transfusion Laboratories at James Paget Hospital is managed by the Eastern Pathology Alliance (EPA), an alliance of three hospitals including Norfolk and Norwich University Hospital and the Queen Elizabeth Hospital, Kings Lynn.
Histopathology and Cytology services are based at the Cotman centre in Norwich. Haematology and Blood Transfusion is currently CPA accredited and MHRA compliant.
The Laboratory also operates a comprehensive anticoagulant dosing service to hospital and GP patients.
Haemato-pathology Services
Haemato-Oncology services are currently all provided at Addenbrookes Hospital in line with IOG directives which mandate the delivery of such services through an SIHMDS.
Service Aspects of Haematology
The department provides a 24 hour advice service for the hospital and local GPs including out of hours.
The successful candidate will have an office with their own desk, personal computer and secretarial support.
TYA
Addenbrookes Hospital (Cambridge) is designated the principal treatment centre for this group of patients. The Norfolk & Norwich, Peterborough and Ipswich hospitals are also TYA designated hospitals. Shared care arrangements exist with these and neighbouring trusts within the region.
Person Specification
Qualifications
Essential
- MBBS or Basic Medical Degree
- Full GMC Registration
- MRCP or equivalent
- Being on or eligible for the UK Specialist Register within 6 months the date of interview.
Training, audit and research
Essential
- Ability to use research outcomes in clinical practice
- Knowledge of using evidence base medicine to support decision making
- Familiarity with conducting clinical audit
Desirable
- Involvement in research projects and published papers
Experience
Essential
- Wide experience in clinical and laboratory Haematology including benign and malignant disease.
- Ability to provide expert clinical opinion across a wide range of problems within Haematology
- Able to plan and develop a modern service in keeping with current trends
- Willingness to participate in and lead a multi-disciplinary team, balancing department and personal objectives
Desirable
- Experience of committee work/project management
- Experience and special interest in acute leukaemia and myeloid disorders
Management and Leadership
Essential
- Capable of organising and prioritising work effectively
- Motivation and ability to plan and develop the service
- Willingness to participate in clinical governance
- Energy and Enthusiasm and an ability work under pressure
- Experience in teaching junior medical staff
Desirable
- Experience of teaching medical students
- Forward thinking and not afraid of the challenges that change brings
Person Specification
Qualifications
Essential
- MBBS or Basic Medical Degree
- Full GMC Registration
- MRCP or equivalent
- Being on or eligible for the UK Specialist Register within 6 months the date of interview.
Training, audit and research
Essential
- Ability to use research outcomes in clinical practice
- Knowledge of using evidence base medicine to support decision making
- Familiarity with conducting clinical audit
Desirable
- Involvement in research projects and published papers
Experience
Essential
- Wide experience in clinical and laboratory Haematology including benign and malignant disease.
- Ability to provide expert clinical opinion across a wide range of problems within Haematology
- Able to plan and develop a modern service in keeping with current trends
- Willingness to participate in and lead a multi-disciplinary team, balancing department and personal objectives
Desirable
- Experience of committee work/project management
- Experience and special interest in acute leukaemia and myeloid disorders
Management and Leadership
Essential
- Capable of organising and prioritising work effectively
- Motivation and ability to plan and develop the service
- Willingness to participate in clinical governance
- Energy and Enthusiasm and an ability work under pressure
- Experience in teaching junior medical staff
Desirable
- Experience of teaching medical students
- Forward thinking and not afraid of the challenges that change brings
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
James Paget University Hospitals NHS Foundation Trust
Address
James Paget University Hospital
Lowestoft Road
Gorleston
NR31 6LA
United Kingdom
Employer's website
https://www.jpaget.nhs.uk/work-for-us/ (Opens in a new tab)
Employer details
Employer name
James Paget University Hospitals NHS Foundation Trust
Address
James Paget University Hospital
Lowestoft Road
Gorleston
NR31 6LA
United Kingdom
Employer's website
https://www.jpaget.nhs.uk/work-for-us/ (Opens in a new tab)
Apply Now
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GP Practice Nurse - 22.5 hours per week
Winterton Medical Practice View all jobs
Posted 1 month(s) ago
Reference: A0601-26-0013
Job summary
GP Practice Nurse 22.5 Hours per Week Monday to Friday on a rotational 4 week rota.
Details below:
Week 1 = 21 Hrs -
- Tuesday 9-6, Wednesday 9-12 & Thursday 9-6
Week 2 = 23 hrs -
- Monday 9-6, Thursday 9-6 & Friday 1-6
Week 3 = 27 hrs -
- Monday 9-6, Thursday 9-6 & Friday 9-6
Week 4 = 19 hrs -
- Monday 1-6, Thursday 9-4.30 & Friday 9-4.30
We are looking to appoint an enthusiastic, highly motivated nurse to join our nursing team. A nurse with a special interest in Chronic diseases / Dementia / Frailty or Womens Health would be preferable.
Duties to include immunisations, cervical cytology, ECGs, Phlebotomy, chronic disease management, travel advice and wound care, training will be provided if necessary.
The role also provides an exciting opportunity to work alongside another Practice Nurse within our research team.
You will be involved in:
- Reviewing research opportunities and assessing their suitability for the practice
- Supporting the practice in delivering research studies
- Consulting with patients who have been recruited to research studies
- Working collaboratively with the wider research team
Full training will be provided
Salary will be dependent on qualifications and experience with the opportunity to join the NHS Pension Scheme.
£19 - £22 per hour dependent on experience.
Main duties of the job
The post holder will be an RGN with current NMC registration.
An ability to work independently and autonomously is essential. Support will be provided by the Duty GP.
The practice will support the successful candidate in developing their skills as required.
About us
Winterton Medical Practice is a forward thinking GMS Dispensing Practice based in a small market town in North Lincolnshire over two sites. We are a Teaching practice and a Training practice with the Hull York Medical School. We reside in purpose built premises which includes a Minor Surgery Suite:
10,000 stable patient population
SystmOne Clinical System
High QOF Achiever
Nursing team, including Nurse Practitioners, Practice Nurses, Trainee Nursing Associates & Healthcare Assistants
- Friendly supportive practice team with a real commitment to high quality patient care
Good local Schools and Colleges
Details
Date posted
28 September 2026
Pay scheme
Other
Salary
£19 to £22 an hour Dependent on Experience
Contract
Permanent
Working pattern
Part-time
Reference number
A0601-26-0013
Job locations
Manlake Avenue
Winterton
Scunthorpe
DN15 9TA
United Kingdom
Norfolk Avenue
Burton-upon-stather
Scunthorpe
DN15 9EW
United Kingdom
Job description
Job responsibilities
Winterton Medical Practice
JOB DESCRIPTION
POSITION: Practice Nurse
ROLE:To provide effective nursing services for the practice population.
KEY TASKS
The post holder will be responsible for the day to day management of patients in the treatment room and will, when required:
1) Administer immunisation vaccinations and other injections to patients, as prescribed by the Doctors.
2) Carry out blood sugar and haemoglobin measurement, urine tests, ECGs and any other patient investigations as ordered by the Doctors.
3) Assist Doctors in performing gynaecological or other examination, as required.
4) Carry out cervical cytology.
5) Retain responsibility for patient continuing wound care, with referral to Doctors if necessary.
6) Provide a phlebotomy service for patients alongside the healthcare team
7) Carry out medication reviews as per practice protocols e.g. Hypertension, Pill checks, Hypothyroid
8) Operate a childhood vaccination clinic.
9) Carry out annual Asthma reviews and refer to GP if appropriate
10) Maintain adequate stocks of drugs and supplies, in the treatment room and examination room.
11) Ensure adequate cleaning and sterilising of equipment.
12) Promote healthy living and lifestyles for all patients.
13) Assist in the management of patients with chronic disease particularly patients with Asthma/COPD providing nursing support through face to face consultation and telephone reviews.
14) Assist in the induction and training of new staff along with trainee registrars and medical students.
15) Perform any other nursing tasks as required by the practice.
16) Identify vaccinations required for foreign travel and operate a travel clinic, giving relevant vaccinations/advice and discussing malaria prophylaxis.
17) Nurses holding the community nursing prescribing qualification will prescribe as appropriate from the formulary for dressings and wound management.
PROFESSIONALISM
Practice nurses will:
1) Keep accurate, contemporaneous electronic patient records for each patient in the appropriate manner.
2) Be aware of, and work in accordance with, all practice policies and protocols relevant to your role.
3) Identify their own training needs and actively participate in any training identified as being necessary by their manager or employer.
4) Participate in the training of new nursing staff.
5) Attend regular staff meetings, to maintain adequate communication.
6) Participate in staff development and performance review on which salary increments will be based.
7) Report to Practice/Assistant Manager any complaint, accidents, or any untoward incidents.
8) Work at all times in accordance with the NMCs code of professional conduct and the scope of professional practice.
9) Act as a resource for information and advice to other nurses in the team.
PERSONAL
Practice nurses will:
1) Be aware of and work in accordance with the Health and Safety at Work Act thereby working in a safe efficient manner.
2) Adhere to the uniform policy of the practice, always having a neat and tidy appearance.
3) Work contracted hours and holiday cover as per duty rota and extra hours by mutual agreement, to meet the demands of the practice.
4) Perform their duties in a calm, professional and competent manner.
Research
- Co-ordinate, manage and liaise between GP's, staff and research teams to maximise recruitment opportunities in the Practice
- The pro-active management of all research activity in the practice under guidance of the Practice lead for research.
- Update research tracker for all new research studies.
- Summarise all research studies and send summary to research GP partners for approval
- Submit Expression of Interests (EOI) even if its a Yes or No
- Invoice for each approved study (if required)
- Delegate as appropriate to the Business Support Administrator
- Attend Cluster Meetings/ Research Meetings
- Attend Bi-monthly meetings with Networks Engagement Officers.
- Attend six-month performance review meeting with the Research Delivery Manager and Engagement Officer
- Maintain paper and electronic copies of research information
- Maintain GCP accreditation
- Submission of sites monthly research activity reports to CRN Y&H.
- Participation in approved studies, running clinics, liaising with patients either face to face or by telephone while adhering to study specific guidelines.
This Job Description will be subject to development and review.
Job description
Job responsibilities
Winterton Medical Practice
JOB DESCRIPTION
POSITION: Practice Nurse
ROLE:To provide effective nursing services for the practice population.
KEY TASKS
The post holder will be responsible for the day to day management of patients in the treatment room and will, when required:
1) Administer immunisation vaccinations and other injections to patients, as prescribed by the Doctors.
2) Carry out blood sugar and haemoglobin measurement, urine tests, ECGs and any other patient investigations as ordered by the Doctors.
3) Assist Doctors in performing gynaecological or other examination, as required.
4) Carry out cervical cytology.
5) Retain responsibility for patient continuing wound care, with referral to Doctors if necessary.
6) Provide a phlebotomy service for patients alongside the healthcare team
7) Carry out medication reviews as per practice protocols e.g. Hypertension, Pill checks, Hypothyroid
8) Operate a childhood vaccination clinic.
9) Carry out annual Asthma reviews and refer to GP if appropriate
10) Maintain adequate stocks of drugs and supplies, in the treatment room and examination room.
11) Ensure adequate cleaning and sterilising of equipment.
12) Promote healthy living and lifestyles for all patients.
13) Assist in the management of patients with chronic disease particularly patients with Asthma/COPD providing nursing support through face to face consultation and telephone reviews.
14) Assist in the induction and training of new staff along with trainee registrars and medical students.
15) Perform any other nursing tasks as required by the practice.
16) Identify vaccinations required for foreign travel and operate a travel clinic, giving relevant vaccinations/advice and discussing malaria prophylaxis.
17) Nurses holding the community nursing prescribing qualification will prescribe as appropriate from the formulary for dressings and wound management.
PROFESSIONALISM
Practice nurses will:
1) Keep accurate, contemporaneous electronic patient records for each patient in the appropriate manner.
2) Be aware of, and work in accordance with, all practice policies and protocols relevant to your role.
3) Identify their own training needs and actively participate in any training identified as being necessary by their manager or employer.
4) Participate in the training of new nursing staff.
5) Attend regular staff meetings, to maintain adequate communication.
6) Participate in staff development and performance review on which salary increments will be based.
7) Report to Practice/Assistant Manager any complaint, accidents, or any untoward incidents.
8) Work at all times in accordance with the NMCs code of professional conduct and the scope of professional practice.
9) Act as a resource for information and advice to other nurses in the team.
PERSONAL
Practice nurses will:
1) Be aware of and work in accordance with the Health and Safety at Work Act thereby working in a safe efficient manner.
2) Adhere to the uniform policy of the practice, always having a neat and tidy appearance.
3) Work contracted hours and holiday cover as per duty rota and extra hours by mutual agreement, to meet the demands of the practice.
4) Perform their duties in a calm, professional and competent manner.
Research
- Co-ordinate, manage and liaise between GP's, staff and research teams to maximise recruitment opportunities in the Practice
- The pro-active management of all research activity in the practice under guidance of the Practice lead for research.
- Update research tracker for all new research studies.
- Summarise all research studies and send summary to research GP partners for approval
- Submit Expression of Interests (EOI) even if its a Yes or No
- Invoice for each approved study (if required)
- Delegate as appropriate to the Business Support Administrator
- Attend Cluster Meetings/ Research Meetings
- Attend Bi-monthly meetings with Networks Engagement Officers.
- Attend six-month performance review meeting with the Research Delivery Manager and Engagement Officer
- Maintain paper and electronic copies of research information
- Maintain GCP accreditation
- Submission of sites monthly research activity reports to CRN Y&H.
- Participation in approved studies, running clinics, liaising with patients either face to face or by telephone while adhering to study specific guidelines.
This Job Description will be subject to development and review.
Person Specification
English Language
Essential
- Fluency in written / spoken English
Experience
Essential
- At least 3 years past registration experience.
- Ability to work independently & autonomously.
- Experience of working in Primary Care as a practice nurse.
- Experience working with patients with Asthma or COPD.
Qualifications
Essential
- RGN with valid NMC registration
- Nursing Qualification
- Experience and Special Interest in Respiratory
Person Specification
English Language
Essential
- Fluency in written / spoken English
Experience
Essential
- At least 3 years past registration experience.
- Ability to work independently & autonomously.
- Experience of working in Primary Care as a practice nurse.
- Experience working with patients with Asthma or COPD.
Qualifications
Essential
- RGN with valid NMC registration
- Nursing Qualification
- Experience and Special Interest in Respiratory
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Winterton Medical Practice
Address
Manlake Avenue
Winterton
Scunthorpe
DN15 9TA
United Kingdom
Employer's website
https://www.wintertonmedicalpractice.nhs.uk (Opens in a new tab)
Employer details
Employer name
Winterton Medical Practice
Address
Manlake Avenue
Winterton
Scunthorpe
DN15 9TA
United Kingdom
Employer's website
https://www.wintertonmedicalpractice.nhs.uk (Opens in a new tab)
Apply Now
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Success!
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Posted 1 month(s) ago
Reference: 30039
Job summary
Botesdale Health Centre are looking for a professional, conscientious and highly effective Pharmacy Technician to join our friendly team on a part-time basis for 24 hours per week.
Working within their professional boundaries, the successful applicant will work alongside the clinical and dispensary team within the practice and the wider Blackbourne PCN. They will support the practice clinical teams with queries regarding medication from patients, complete audits regarding patient safety in the prescribing of medication and supports public health and screening programmes including immunisations and vaccination programmes whilst participating in quality improvement initiatives to enhance patient outcomes and reduce health inequalities.
Main duties of the job
- Support medication reviews and medicines reconciliation for new care home patients.
- Support initiatives for antimicrobial stewardship to reduce inappropriate antibiotic prescribing.
- Assist in conducting prescribing audits, responding to national safety alerts (e.g., MHRA), and implementing Quality Outcomes Framework (QOF) and prescribing incentive schemes.
- Support the implementation of national prescribing policies and guidance within GP practices, care homes and other primary care settings. This will be achieved through undertaking clinical audits (e.g., use of antibiotics), supporting quality improvement measures and contributing to the Quality and Outcomes Framework and enhanced services.
- Work with the multi-disciplinary team to ensure efficient medicines optimisation, including implementing efficient ordering and return processes, and reducing wastage.
- Support practice dispensary team in sorting and streaming general prescription requests, so as to allow GPs to review the more clinically complex requests.
- Support medicines optimisation systems with a range of services.
About us
We are a rural GMS 10,000 patient surgery with 4 Partners, 5 salaried GPs and a fantastic clinical and practice team with an on-site dispensary. We are located in a modern, recently extended surgery with community nurses located on site as well as an X-ray suite and glorious surrounding countryside.
Details
Date posted
28 September 2026
Pay scheme
Other
Salary
Depending on experience - depending on experience
Contract
Permanent
Working pattern
Part-time
Reference number
30039
Job locations
Botesdale
Diss
Norfolk
IP22 1DW
United Kingdom
Job description
Job responsibilities
To find out more information about this position, please see attached the job description and personal specification required.
Job description
Job responsibilities
To find out more information about this position, please see attached the job description and personal specification required.
Person Specification
Experience
Essential
- Strong experience in either a community pharmacy or a primary care setting
- Confident in analysing and presenting information to health professionals
Qualifications
Essential
- Registered pharmacy technician with the GPhC
- Diploma Level 3 in pharmacy services, or equivalent
Person Specification
Experience
Essential
- Strong experience in either a community pharmacy or a primary care setting
- Confident in analysing and presenting information to health professionals
Qualifications
Essential
- Registered pharmacy technician with the GPhC
- Diploma Level 3 in pharmacy services, or equivalent
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Primary Care Careers
Address
Botesdale
Diss
Norfolk
IP22 1DW
United Kingdom
Employer's website
https://www.eoeprimarycarecareers.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Primary Care Careers
Address
Botesdale
Diss
Norfolk
IP22 1DW
United Kingdom
Employer's website
https://www.eoeprimarycarecareers.nhs.uk/ (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
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