Job description

Job responsibilities

Provide consultation, advice and training to professionals working within the community and within the multi-disciplinary team.

Contribute to the development of CYPMHS through clinic and professional meetings.

Prepare and present reports/assessments.

To maintain knowledge of available resources, and of the roles of other agencies and to liaise on behalf of service users.

To maintain up to date knowledge of relevant legislation safeguarding policies and procedures.

To maintain up to date clinical and theoretical knowledge pertaining to child and adolescent mental health.

To ensure that accurate computer records of all work undertaken are kept up to date.

Please see the attached job description and person specification for further details.

Person Specification

Qualifications

Essential

• Registered Nurse Qualification OR Social Work Degree
• Registered with the NMC OR SWE

Desirable

• Training in children and young peoples mental health

Experience

Essential

• Knowledge of Mental Health Act 1983 (2007)
• Experience of partnership working with service users and care`rs, demonstrating dignity and respect
• Knowledge of risk assessment and management
• Knowledge of Safeguarding Children policy, practice and procedures
• Ability to identify and manage changes to clinical risks
• Demonstrate a positive value base to supporting young people with diverse and complex mental health needs

Desirable

• Knowledge of Child & Adolescent development
• Knowledge of Psycho-social approaches and/or methods or willingness to learn
• Knowledge of current legislation and guidance relevant to the post

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Hertfordshire Partnership University NHS Foundation Trust

Address

Rosanne House

Parkway

Welwyn Garden City

AL8 6HG

United Kingdom

Employer's website

https://www.hpft.nhs.uk/careers/ (Opens in a new tab)

Job description

Job responsibilities

If you would like to find out more information about this role, please do not hesitate to get in contact with us.

Person Specification

Qualifications

Essential

• Fully qualified GP with GMC registration
• Annual appraisal and revalidation (when appropriate)
• Be on the NHSE medical performers list

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Primary Care Careers

Address

The Dales

Norwich

Norfolk

NR13 5RP

United Kingdom

Employer's website

https://www.eoeprimarycarecareers.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please view the attached job description for full details of the role and use your supporting statement to confirm how you meet the essential and desirable criteria on the job specification.

Please note due to high volume of applications for some posts, this post may close before the displayed closing date. We recommend that you apply for this role as soon as possible

Person Specification

Qualifications

Essential

• Either a Institute of Biomedical Science Support Staff Certificate of Achievement Level 2 or Foundation degree in Biomedical Science (or Healthcare Science) or working towards. If working towards, the post holder will be expected to attain the qualification within a period specified by the department

Experience

Essential

• Able to make decisions on the suitability of samples for diagnostic testing, including making judgements relating to specimen reception, section cutting, embedding, processing and staining.
• Possess an in depth knowledge of histopathology techniques performed within this discipline.
• Possess IT skills, be able to use the laboratory information management system for data entry and queries relating to specimen progression. May also use spreadsheets to input data. Have knowledge of the Data Protection Act.

Skills

Essential

• Manual dexterity where attention to detail and accuracy is essential and able to demonstrate excellent hand/eye coordination. (Section cutting, embedding and specimen handling in cut-up). Basic keyboard skills.
• Time management skills, with the ability to use initiative and prioritise own work tasks to ensure efficient through put of work.

Attitude, aptitude

Essential

• Effective role model, demonstrating NNUH's PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence
• Demonstrates understanding and commitment to Equality, Diversity and Inclusion

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Norfolk and Norwich University Hospital

Address

The Cotman Centre

Norwich

NR4 7UB

United Kingdom

Employer's website

https://www.nnuh.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

The job description and person specification are an outline of the tasks, responsibilities and outcomes required of the role. The job holder will carry out any other duties as may reasonably be required by their line manager.

The job description and person specification may be reviewed on an ongoing basis in accordance with the changing needs of the Department and the Organisation.

Person Specification

Knowledge

Essential

• A competent CYP expert with excellent knowledge and experience working with complex needs and terminal illness.
• Experience undertaking complex assessment and evaluation of care
• needs to determine appropriate support packages that are
• personalized to need and outcomes identified.
• Ability to problem solve complex issues in a constructive and
• professional manner within team and other agencies.
• Demonstrates awareness of the importance of working as part of a
• multi-disciplinary team.
• Communicates effectively verbally, in writing and in electronic formats.
• Communicates with CYP and family/carers in a caring and empathetic manner.
• A high level of understanding and experience of CYP with complex
• needs, terminal illness and life changing situations in acute/community settings.
• An in-depth awareness of NHS Continuing Care and National
• Frameworks and NHS 5 Year Plan.

Desirable

• Experience of Band 6 role.
• Experience with working in the community.

Qualifications

Essential

• Educated to degree level in relevant subject or equivalent level of
• experience of working at a similar level in specialist area. LDN/RSCN/RN
• (Child).
• Accredited teaching course.

Analytical

Essential

• Ability to analyse and interpret information, pre-empt and evaluate
• issues, and recommend and appropriate course of action to address the issues.
• Problem solving skills and ability to respond to sudden unexpected
• demands.
• Strategic thinking ability to anticipate.
• Attention to detail combined with the ability to extract key messages
• from complex analysis.
• Independent thinker with demonstrated good judgement,
• problem-solving and analytical skills.
• Takes decisions on difficult and contentious issues where they may
• be a number of courses of action.

Autonomy

Essential

• Ability to work on own initiative and organise own workload without
• supervision working to tight and often changing timescales.
• Can work flexibly in a changing ICB environment.
• Ability to work at various locations and occasionally out of county, work remotely from laptop as needed and adapt working situation to undertake assessments/reviews.

Communication

Essential

• Clear communicator with excellent writing, report writing and
• presentation skills; capable of constructing and delivering clear
• ideas and concepts concisely and accurately for diverse audiences.
• Evidence of success in efficient and effective project and programme
• management.
• Skills for communication on complex matters and difficult situations,
• requiring persuasion and influence.
• Skills for nurturing key relationships and maintaining networks with all multiagency teams.

Other

Essential

• An ability to maintain confidentiality and trust.
• Used to working in a busy environment.
• Adaptability, flexibility and ability to cope with uncertainty and change.
• Commitment to continuing professional development.
• Professional calm and efficient manner.
• Effective organiser.
• Demonstrate a strong desire to improve performance and make a
• difference by focusing on goals.
• May be required to travel to ICB Offices and other venues within the
• ICB area as required.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Norfolk and Suffolk Integrated Care Board

Address

Norfolk and Suffolk Integrated Care Board

County Hall

Martineau Lane

Norwich

Norfolk

NR1 2DH

United Kingdom

Employer's website

https://www.norfolkandsuffolk.icb.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job summary:

To work together with the other palliative medicine consultants in the provision of medical services to patients of St Elizabeth Hospice, Ipswich Hospital, James Paget Hospital and East Coast Community Healthcare and to support the related multidisciplinary staff. To develop services and improve integrated working between local Palliative Care providers (Hospice, Hospital and in the wider community of the Integrated Care Systems). This post will predominantly support provision of community palliative care services.

General

This post is 0.9 WTE. Terms and Conditions will be based on the current NHS Consultant Contract (see Job Plan below) with the postholders contract held at the Hospice. There will be honorary contract with the relevant partner organisations as required.

The new post holder will join a growing medical team who work collaboratively and supportively to cover services across the two service areas, and rotation of area of responsibility is usual.

Current Medical consultant provision is 4.9 WTE of which 0.2 WTE supports Ipswich hospital alongside another 1.65 WTE consultant. There will be cover from the other consultants for leave and as need arises. There are also 3 full time Nurse Consultants embedded within the team, one of whom provides clinical and service development support for Great Yarmouth and Waveney services.

There are two Specialty Registrars on the East of England Palliative Medicine Specialty Training Scheme. There are also four middle grade doctors providing support to both the IPUs as well as the outpatient clinical areas. There are 6 GP vocational training scheme doctors on attachment rotating with other specialties and two foundation year doctors.

The team works closely alongside the full multidisciplinary team including nurses, Clinical Nurse Specialists, healthcare assistants, nurse associates, Physiotherapists, Occupational Therapists, counsellors, spiritual care workers and volunteers.

The On call commitment is currently approximately 1 in 8 second on call with 5% availability supplement. This provides telephonic medical and symptom control advice to St Elizabeth Hospice, Ipswich Hospital, West Suffolk Hospital and St Nicholas Hospice Care in Bury St Edmunds, James Paget Hospital (Gorleston), and community calls in Suffolk and the Great Yarmouth and Waveney area. This may involve taking calls from GPs, hospital doctors, nurses or allied healthcare professionals. There is no formal expectation of face to face reviews on call but should the consultant be on site during that time then this time will be deducted from their clinical PAs in the next week and remunerated accordingly. There may be the need to do occasional first on-call on an emergency basis and this will be compensated by a PA off in lieu for each PA done as first on-call (week night equals 1 PA and weekend equals 6 PAs).

Formal consultant appraisal is completed by the hospice appraisal team with St Elizabeth Hospice as the designated body and the Medical Director of the Hospice as Responsible Officer. The postholder will be supported through the appraisal and revalidation process.

All new consultants can be mentored by an established consultant within the organisation or by one of the consultants from the neighbouring Palliative Care service providers to enable them to settle into the post and to support them in their initial years as a consultant. Established consultants will also have access to mentoring or support as needed.

The postholder will have shared administrative support from a pool of administrators and will have a dedicated computer station in a shared office. Additional office facilities will be available if attending other sites of work. IT team support is available.

About our services

St Elizabeth Hospice serves the population of Ipswich, East Suffolk, Great Yarmouth and Waveney, and supported almost 4,000 patients and their families last year. It was established in 1989 and has an 18-bedded inpatient unit in Ipswich as well as a substantial community team, a virtual ward and a 24/7 telephone advice line called OneCall which is at the core of the Palliative and End of Life Care Co-ordination Hub.

The hospice delivers outpatient clinics, therapy, counselling and physiotherapy services, with a comprehensive bereavement programme called LivingGrief that supports families across East Suffolk. It also delivers an education programme collaboratively with St Helena Hospice in Colchester and Farleigh Hospice in Chelmsford, and works with the University of Suffolks Health and Wellbeing Institute.

The hospice is committed to encouraging Compassionate Communities as a public health approach to improving cultural confidence in supporting one another through the experience of dying, death and grief. Active research links are being established with University of Suffolk (UoS), University of East Anglia (UEA) and University of Cambridge. A research facilitator works as part of the team supported by NIHR funding.

Since 2019, the hospice has been sub-contracted by East Coast Community Healthcare (ECCH) to deliver specialist palliative care in Great Yarmouth and Waveney, six specialist palliative care beds within Beccles Hospital, a specialist community team and providing in-reach support to the James Paget University Hospital. Outpatient clinics operate out of Beccles Hospital, the Louise Hamilton Centre in Gorleston, Martham Health Centre and the Pear Tree centre in Halesworth. Our strategic partner ECCH hold the contract for Community Services for Great Yarmouth and Waveney, as part of the Norfolk and Waveney Integrated Care System.

St Elizabeth Hospice delivers a transition programme for young adults moving on from the care of the local childrens hospice (EACH). This transition programme is called Zest and offers exchange days, medical support, social activity days and nurse-led short break respite care. There are currently 50 young adults registered with Zest and is being gradually extended to a wider geographical footprint.

In East Suffolk, the hospice works closely with Ipswich Hospital and is a full member of the Ipswich and East Suffolk Alliance. In Great Yarmouth and Waveney the hospice has representation on the Place Board. It is anticipated that the hospice will be fully represented on both Suffolk and Norfolk Die Well programme boards following the outcome of the ICB restructure.

The Hospice has a Chief Executive and a Senior Leadership Team which includes the Medical Director, Director of Care, Director of Income Generation and Chief Operating Officer.

St Elizabeth Hospice has 400 employees and 1,500 volunteers, including 800 volunteers in our 36 retail stores and two Moments coffee shops. We also have a social enterprise domiciliary care agency called St Elizabeth Care Agency, whose profits contribute to the hospices charitable funds.

Key responsibilities:

Professional and Managerial

1. On call will be based on NHS terms and conditions, and will be at 5% based on a frequency of 1 in 8. Should the frequency reduce then the availability supplement will be reiewed. There is no formal expectation of face to face reviews on call but should the consultant be on site during that time then this time will be deducted from their clinical PAs in the next week. The job plan will then be reviewed to determine if a designated PA is needed for on call.

2. To assist in the supervision of junior medical and other staff in the hospice, ensuring that medical care and practice follow professional guidelines and St Elizabeth Hospice Policies and Procedures. This includes acting as named clinical supervisor for trainees on GP training scheme.

3. To support effective liaison and communication with relevant disciplines in respect of all aspects of palliative and end of life care.

4. To attend multidisciplinary team meetings at St Elizabeth Hospice or in the community (such as GSF meetings).

5. To establish and provide outpatient clinics and day services at St Elizabeth Hospice or at other community sites as required and to undertake domiciliary visits as necessary.

6. To be responsible with the other consultants for the admission, inpatient care and discharge of patients at hospice inpatient sites.

7. To develop and maintain knowledge and skills to a level appropriate to the responsibilities of the post.

8. To work with colleagues in the development and provision of education and training in palliative care at St Elizabeth Hospice inpatient sites, Ipswich Hospital, James Paget Hospital and the community.

9. To contribute to the initiation and conduct of research projects in Palliative Care. Any agreed research activity will be in discussion with the medical director with appropriate SPA allocated to support the research project from existing SPA allowance or additional SPA if part time employees. Sessions as researchers with local research units may require acting as principle investigator or chief investigator and to maintain good clinical practice (GCP) training.

10. To initiate and participate in audit and quality improvement activity regarding palliative and end of life care in the hospice, hospital and community, and participate in all aspects of the hospice governance programme such as incident review and responding to complaints and concerns.

11. To represent the Hospice on local and national bodies as appropriate.

12. Formal consultant appraisal for revalidation will be completed by the hospice appraisal team with St Elizabeth Hospice as the designated body with the Medical Director of the Hospice as Responsible Officer. The hospice supports the requirements for continuing professional development (CPD) as laid down by the Royal College of Physicians and is committed to providing time and financial support for these activities.

Person Specification

Personal Attributes

Essential

• Effective communicator.
• Able to work in a close-knit team and co-operate with all medical, nursing and other healthcare staff.
• Flexible, able to cover colleagues absence.
• Professional attitude towards work, reliability, good record of attendance and tidy personal appearance.
• Car driver with driving licence (driving will be an essential part of day to day work in this area).

Desirable

• Familiarity with information technology and general computer skills.

Management & Teaching

Essential

• Possession of basic management skills.
• Experience of postgraduate teaching.

Desirable

• Management course and /or qualification.
• Teaching skills course and /or qualification.

Qualifications

Essential

• Registered medical qualification MRCP, MRCGP or equivalent.
• Full registration with GMC and name on Specialist Register for Palliative Medicine on date of taking up appointment.

Desirable

• Other Higher Degree or Diploma (eg Diploma or MSc in Palliative Medicine or MD).

Experience

Essential

• Wide experience in all aspects of palliative care, culminating in entry onto the GMC specialist register via CCT, CESR or European community rights.
• Experience in medical procedures such as paracentesis.

Desirable

• Experience of general medicine and other specialties such as oncology, care of the elderly, general practice.
• Advanced Communication skills course or qualification.

Administration & Audit

Essential

• Experience in day-to-day organisation of specialist palliative care services.
• Thorough understanding of principles of medical audit and quality improvement.
• Experience in undertaking and completing audit projects.

Desirable

• Familiar with current structure of NHS and conversant with recent initiatives and changes.
• Presentation or Publication of Audit results.

Research and publications

Essential

• Knowledge of the principles of medical research and of the palliative care literature.

Desirable

• Research experience.
• Publication of research and /or review article(s).

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

St Elizabeth Hospice

Address

565 Foxhall Road

Ipswich

Suffolk

IP3 8LX

United Kingdom

Employer's website

https://www.stelizabethhospice.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

As a member of our Patient Services Team, you will be at the heart of the patient experience. You will work closely with patients, clinicians and colleagues to make sure enquiries are handled professionally, information is accurate and patients are supported to access the right care.

Patient Support & Communication

• Welcome patients and visitors in a friendly, professional and approachable manner, ensuring all enquiries are handled efficiently and confidentially.
• Answer incoming telephone calls promptly and professionally, introducing yourself by name and taking appropriate action to support the caller.
• Listen to patient needs and signpost them to the most appropriate service, seeking advice from colleagues or clinicians where needed.
• Accurately book appointments, take messages and process home visit requests using the appropriate practice systems.
• Relay test results to patients in line with practice procedures.
• Deal sensitively and professionally with both positive and negative patient feedback, helping to resolve concerns where possible and involving the Patient Services Lead or Practice Manager when appropriate.
• Ensure important information and outstanding actions are clearly handed over to colleagues at shift changes.

Online Triage & Patient Requests

• Regularly monitor Anima throughout the working day, ensuring requests are processed accurately and promptly.
• Process administrative requests received through Anima and respond to patients as appropriate.
• Action requests from GPs and NPs, including arranging appointments and following instructions or clinical comments.
• Support patients who contact us by telephone or face-to-face by creating an online triage request on their behalf where appropriate.
• Monitor task lists and waiting lists, contacting patients and booking appointments as required.
• Maintain accurate notes and update waiting lists where necessary.
• Monitor safeguarding DNA lists and follow the correct practice procedures for children and young people who do not attend appointments.

Patient Administration

• Process new patient registrations, including both paper and online registrations through HealthTech.
• Process patient requests for online access and consent documentation through the appropriate practice and NHS systems.
• Ensure patient forms and documentation are recorded, distributed and processed accurately and promptly.
• Generate referrals to District Nursing and other services as required.
• Prepare sample pots and accompanying documentation for patient collection.
• Follow practice procedures regarding sample collection and patient information.

Keeping Everything Running Smoothly

• Regularly check your individual and generic NHS email accounts, responding to and actioning messages promptly.
• Monitor TeamNet Clarity for practice updates, notifications, policy changes and outstanding or new training requirements.
• Ensure visitors are signed in correctly through TeamNet Clarity and provided with a visitor badge.
• Distribute documents, correspondence and incoming mail accurately and efficiently.
• Keep the patient waiting and reception areas welcoming, tidy, safe and appropriately staffed.
• Check and process NHS 111/CCAS requests throughout the working day.
• Attend and contribute to team, staff and other relevant meetings.

Payments & Daily Administration

• Take patient payments and ensure transactions are recorded and processed accurately.
• Complete daily card machine reconciliation and banking processes.
• Complete routine administrative checks and end-of-day tasks to help ensure the smooth running of the practice.

Safety & Practice Procedures

• Understand and follow practice confidentiality, safeguarding, health and safety procedures at all times.
• Be familiar with the practice panic alarm system and know how to respond appropriately when required.
• Understand and follow the practice fire evacuation procedure.
• Complete required fire alarm checks and ensure relevant evacuation lists can be produced when needed.
• Help maintain a safe, secure and welcoming environment for patients, visitors and colleagues.

Person Specification

Qualities

Essential

• Ability to communicate politely on various levels
• Ability to work under pressure
• Ability to drive and deliver change effectively
• Maintain confidentially at all times
• Team player Flexible and adaptability
• Self-motivation Calmness, reliability Integrity
• Clean driving license Car Owner
• Enhanced level DBS disclosure
• Right to work

Qualifications

Essential

• Sound educational background with excellent literacy and numeracy skills

Experience

Essential

• Excellent communication skills (written and verbal)
• Problem solving and analytical skills
• Confident IT user including Microsoft Office, including Word and Excel
• Excellent customer service skills
• Computer literate
• Excellent attention to detail
• Able to work on own initiative
• Good standard of verbal and written English
• Ability to solve problems in a logical way within the role remit
• Ability to react confidently to new situations, using own initiative and available resources to complete tasks effectively

Desirable

• Experience working in general practice
• Experience of online triage
• Experience of Systm1
• Experience of all aspects of day-to-day Patient Services operations.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Elmham Group of Surgeries

Address

59 Holt Road

North Elmham

Dereham

Norfolk

NR20 5JS

United Kingdom

Employer's website

https://www.elmhamsurgery.com/ (Opens in a new tab)

Job description

Job responsibilities

Job Summary:

We are seeking a dedicated and autonomous General Practitioner to join our friendly rural practice in Fleggburgh. On designated working days, you will act as the sole GP on site, providing comprehensive primary care services to our patient population.

Key Responsibilities:

• Deliver high-quality, patient-centred medical care across a full range of primary care presentations
• Conduct face-to-face and telephone consultations, including urgent and routine appointments
• Diagnose and manage acute and chronic conditions
• Prescribe medications and review ongoing treatments
• Make appropriate referrals to secondary care and other services
• Maintain accurate and up-to-date patient records
• Provide clinical leadership and decision-making as the sole GP on duty
• Collaborate effectively with nursing, administrative, and allied healthcare staff

Requirements:

• Fully qualified GP with current GMC registration and licence to practise
• Experience working independently in a primary care setting
• Strong clinical decision-making and organisational skills
• Excellent communication and interpersonal abilities
• Ability to manage workload efficiently as the sole clinician on site

Desirable:

• Experience in rural or community-based practice
• Interest in continuity of care and community health

Working Pattern:Sessions available on specified days, during which the GP will be the sole doctor on site.

What We Offer:

• Supportive and close-knit team environment
• Flexible working arrangements
• Opportunity to make a meaningful impact in a rural community
• Competitive remuneration

Person Specification

Experience

Essential

• Working independently as sole GP in a Practice

Qualifications

Essential

• Qualified GP on GMC Register

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Fleggburgh Surgery

Address

Fleggburgh Surgery

Mill Lane

Fleggburgh

Great Yarmouth

Norfolk

NR29 3AW

United Kingdom

Employer's website

https://www.fleggburghsurgery.co.uk (Opens in a new tab)

Job description

Job responsibilities

Job Description

Job Title: Diabetic Specialist Nurse

Main Purpose of Post: Triage and consultations. The role involves telephone triage, chronic disease management and medication monitoring. The focus of care evolves around our diabetic patients.

Reporting to: Advanced Nurse Practitioner Lead Nurse

Interface with: Patients

Doctors

Nurses

Practice Teams

Primary Care Network Partners

Patient Representative Group

ICB

Community Teams

Multi-Disciplinary Teams

Location: Postholder will be required to work at The Thorpewood Surgery or

Dussindale Branch Surgery as required.

Job Summary:

To act as an autonomous practitioner who is able to work independently and in conjunction with other members of the clinical team. The post holder will be an experienced caring nurse who can demonstrate developed clinical and diabetic skills and be able to demonstrate critical thinking whilst working within their professional boundaries. They will work the Surgery clinical team, consisting of GPs, ANPs, Practice Nurses and Health Care Assistants to deliver excellent primary care services within the practice.

This role will demonstrate safe, competent clinical decision-making and deliver expert care, including assessment, diagnostic skills, treatment and will communicate at all levels across boundaries.

The post holder will work collaboratively with the multidisciplinary team to meet the needs of patients, supporting the delivery of policy and procedures, and providing nurse leadership as required.

Main duties and responsibilities of the job:

A point of contact within the practice for diabetic patients who require review and management of their chronic disease, that require either telephone or Face to Face consultation.

Assessment, monitoring, diagnosis, treatment, prescribing, referral as appropriate and deliver key elements of Surgery initiatives.

Instigate invasive and non-invasive diagnostic tests or investigations, interpretation of findings and reports.

Directly admits patients to secondary care outlets in medical need.

Refer patients to other medical specialities for assessment where indicated.

To take responsibility for making autonomous decisions in relation to patient care.

Clinically examine and assess patient needs from a physiological and psychological perspective, and plan clinical care accordingly.

Assess, diagnose, plan, implement and evaluate interventions/treatments for patients with complex needs.

To collect data and participate in regular Practice audit and research projects

Work effectively with individuals in other agencies to meet patients and carers needs

Recognise and work within own competence and professional code of conduct as regulated by the NMC

Produce accurate, contemporaneous and complete records of patient consultation, consistent with legislation, policies and procedures on the Surgery clinical system

Deliver care according to local and national guidelines and evidence-based care

People Management:

Provide expert Diabetes and nursing advice to others working within the team.

To maintain own 3 yearly registration with the NMC

To maintain own continuous professional development and ensure PDP kept up-to-date in line with the requirements of the Practice

Strategic Management

Work with the clinical and management team to develop new services for patients

Contribute to practice incentive schemes, disease management registers and Surgery targets set locally and nationally for patient care.

Special Requirements of the Job:

An understanding, acceptance and adherence to the need for strict confidentiality.

Competence in the use of IT systems, i.e. coding work as completed, with the ability to learn new software.

General

This job description covers the main duties which the post holder is expected to undertake. These duties may be revised from time to time, in consultation with the post holder. The post holder may be required to undertake duties that are not recorded on this Job Description, that are commensurate with the role and grade.

Non medical prescribing qualification desirable but not essential.

Care Quality Commission

To ensure compliance with Surgery policies, reporting any deficiencies, potential hazards or dangerous occurrences to the Patient Services Manager or Practice Manager.

Participate and support Health & Safety statutory requirements and initiatives. Maintain records of incidents and undertake risk assessments.

Compliance with the Surgery confidentiality and Information Governance Policies.

Take responsibility for your own personal Development, including completing the annual appraisal and undertaking subsequent activity identified and agreed with the line manager.

Have a can do attitude

Person Specification

Qualifications

Essential

• Education and Qualifications
• RGN Qualification
• Current NMC registration
• A minimum of honours degree in advanced nursing
• Diabetes specialist qualification
• Prescribing qualification

Desirable

• Accredited training in chronic disease management

Experience

Essential

• Working autonomously in a nursing role
• Experience in triage
• Experience of working within a primary care or General Practice
• Experience of dealing with patients with undifferentiated and undiagnosed conditions
• Demonstrate Audit Composition
• Home Visiting

Desirable

• Nurse led triage
• Conducted On Line Consultation

Skills & Knowledge

Essential

• Clinical leadership skills
• Communication skills, written, listening and verbal
• Communication of difficult messages to patients and families
• Negotiation and conflict management skills
• Change management
• Health Management of vulnerable patients
• Team Player
• Management of patients with complex needs
• Accountability of own role
• Local and national health policy
• Wider health economy
• Clinical governance issues

Desirable

• SystemOne user
• Knowledge of public health issues
• Able to identify determinants on health in the area

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Thorpewood Medical Group

Address

Woodside Road

Norwich

Norfolk

NR7 9QL

United Kingdom

Employer's website

https://www.thorpewoodmedicalgroup.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

The role requires our staff to be confident, flexible and dynamic in their approach to their work with a positive outlook to working within a fast paced environment. You will be a good team player. In return for this you would be offered continued training, and an opportunity to contribute to service development whilst working within a friendly and supportive team.

To assist in the formulation, implementation and monitoring of recoverycare plans.

To assist in the provision of low intensity psychological interventions tosupport service users in achieving personal goals to resolve concernswith anxiety and low mood.

Under supervision, and by agreement with the service user, to providean effective link between those parties involved in the implementationof all elements of the service users recovery care plan.

To maintain an up-to-date knowledge of local community resources that can support service users in achieving their personal recovery goals.

In agreement with service users and reflecting the agreed recovery care plan, actively include family members and carers in the assessment, planning, treatment and review process with service users, where appropriate.

To work flexibly according to identified patient need. For example,advocacy for, and on behalf of, the client to ensure full access to socialamenities and benefits, supporting the client in pursuing these ends, aswell as accompanying the clients to facilities if necessary.

To provide an effective link between General Practitioners, housing, carers Centre, and other statutory and non-statutory agencies and secondary care, to act in an advisory capacity to professionals in other fields and to develop joint working relationships.

Supporting the recovery journey of those who are being discharged toprimary care from secondary care during the transitional phase

Car driver essential, with the exceptions of those covered by the disability act.

For a more detailed Job and Person Specification please read attached before applying

Person Specification

Experience

Essential

• Ability to proactively and independently manage a workload

Desirable

• Demonstrable experience of working with service users in the community or with people with mental health or complex needs
• Experience of mental health services (as a worker or service user / carer).

Training and Qualifications

Essential

• Completion of the Care Certificate or equivalent
• NVQ Level 3 in Mental Health with post qualifications of further study / additional training to diploma level or NVQ 4 in Mental Health or equivalent level of experience
• Relevant healthcare training in support of people with mental health problems
• Educated to GCSE level or equivalent (with a minimum of 5 A - E qualifications - which must include Maths and English)
• Relevant healthcare professional diploma/degree

Knowledge

Essential

• Knowledge of resources and working practices across health and social care

Desirable

• Knowledge of Mental Health Act 1983, (amendments 2007) and Mental Capacity Act 2005 knowledge of the care act.
• Knowledge of safeguarding children and adults

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Hertfordshire Partnership University NHS Foundation Trust

Address

St Pauls

Slippers Hill

Hemel Hempstead

HP2 5XY

United Kingdom

Employer's website

https://www.hpft.nhs.uk/careers/ (Opens in a new tab)

Job description

Job responsibilities

Job Purpose:

The Advanced Nurse Practitioner (ANP)/Advanced Clinical Practitioner (ACP) has been assessed as competent in practice using their advanced clinical knowledge and skills. They work autonomously and part of a team to provide decisions in the assessment, diagnosis and treatment of patients.

ANPs/ACPs in primary care can develop close, long-term relationships with their patients and work in partnership with them to achieve optimum health. They are autonomous in making decisions based on assessment, diagnosis and interpretation of test results. They can independently prescribe appropriate medication, evaluate or refer to other specialists if necessary.

ANPs/ACPs are registered nurses with advanced education and clinical training including non- medical prescribing. They must meet the NMC requirements for advanced practice, which includes the 4 pillars clinical practice, leadership, education and research.

Key Responsibilities:

The following are the core responsibilities of the Advanced Nurse Practitioner/Advanced Clinical Practitioner. There may be, on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:

• Develop, implement and embed health promotion and wellbeing programmes
• Provide high-quality and advanced care for patients of all ages with a range of conditions, including acute and chronic illnesses. They perform physical exams, take medical histories, and order diagnostic tests. They also develop and implement care plans, prescribe medications, and manage ongoing care via face to face, video or telephone consultations.
• Make clinical decisions based on diagnostic results and adjust treatment plans as needed. They must demonstrate safe clinical decision-making and expert care. And work within own scope of practice.
• Work with physicians, specialists, and other healthcare professionals to provide patient-centered care. Provide clinical triage of patients to appropriate services and healthcare professionals.
• Educate patients and their families about healthy lifestyle choices, disease prevention and self-management techniques.
• Stay up to date with the latest evidence and standards of care through ongoing education and research.
• Mentor less experienced nurses and staff.
• Support the Practices future development and share the Practices values.
• Manage patients presenting with a range of acute and chronic medical conditions, providing subject matter expert advice
• Identify, manage and support patients at risk of developing long-term conditions, preventing adverse effects to the patients health
• Provide wound care where appropriate
• Provide specialist clinics such as contraception where appropriate
• Undertake the collection of pathological specimens
• Request pathology services as necessary
• Process and interpret pathology and other test results as required
• Maintain accurate clinical records in conjunction with extant legislation
• Ensure SNOMED CT codes are used effectively
• Be responsible for the implementation of an effective immunisation programme
• Chaperone patients where necessary
• Prioritise health issues and intervene appropriately
• Support the team in dealing with clinical emergencies
• Recognise, assess and refer patients presenting with mental health needs
• Be an extended and supplementary prescriber, adhering to extant guidance
• Support patients in the use of their prescribed medicines or over the counter medicines (within own scope of practice), reviewing annually as required
• Contribute to practice targets (QOF, etc.), complying with local and regional guidance
• Liaise with external services/agencies to ensure the patient is supported appropriately (vulnerable patients, etc.)
• Delegate clinical responsibilities appropriately (ensuring safe practice and that the task is within the scope of practice of the individual)
• Support the clinical team with all safeguarding matters in accordance with local and national policies
• Understand practice and local policies for substance abuse and addictive behaviour, referring patients appropriatelyProvide chronic disease clinics, delivering patient care as necessary, referring patients to secondary/specialist care as required
• Deliver opportunistic health promotion where appropriate

Secondary Key Responsibilities:

In addition to the primary responsibilities, the Advanced Nurse Practitioner/Advanced Clinical Practitioner may be requested to:

• Act as the audit lead, effectively utilising the audit cycle
• Act as the IPC lead for the practice, ensuring compliance, undertaking audit as necessary
• Monitor and ensure the safe storage, rotation and disposal of medicaments
• Participate in local initiatives to enhance service delivery and patient care
• Support and participate in shared learning within the organisation
• Continually review clinical practices, responding to national policies and initiatives where appropriate
• Participate in the review of significant and near-miss events applying a structured approach i.e., root cause analysis (RCA)
• Develop practice administrative and clinical protocols in line with the needs of the patient and current legislation

Note: The responsibilities of this role will normally include all duties described in this job description and any additional or different duties, which the employer may require from time to time.

Person Specification

Experience

Essential

• Experience of practice within the four pillars
• Job plan that demonstrates advanced nursing practice and has equity with peers working at this level
• Experience of prescribing and undertaking medication reviews
• Experience of working in a primary care environment
• Wound care/removal of sutures and staples
• Travel medicine
• Understand the importance of evidence-based practice
• Broad knowledge of clinical governance
• Knowledge of health promotion strategies
• Understand the requirement for PGDs and associated policy
• Evidence of continuing professional development (CPD) commensurate with the role of an ANP
• Clinical knowledge and skills including:
• ECGs
• Venepuncture
• New patient medicals
• Chaperone procedure
• Requesting and processing pathology tests
• Advising patients accordingly
• Diabetes
• Hypertension
• Asthma
• Spirometry
• CHD
• Immunisations (routine and childhood)
• Womens health (cervical cytology, contraception, etc.)

Desirable

• Experience of working as a practice nurse or community nurse
• Knowledge of public health issues in the local area
• Awareness of issues within the wider health arena

Qualifications

Essential

• Registered Nurse with Nursing and Midwifery Council
• Masters degree required for qualification post December 2020 refer to RCN Credentialing for Advanced Level of Nursing Practice or Post graduate diploma or degree for Advanced Practice Qualification up to December 2020
• Qualified Independent Nurse Prescriber on the NMC register
• Meets NMC revalidation requirements in accordance with the NMC Revalidation booklet
• Meets the standards for registered ANP working at advanced level
• Minor illness qualification

Desirable

• Qualified triage nurse
• Teaching qualification
• ALS and PALS

Skills and Abilities

Essential

• Ability to record accurate clinical notes
• Ability to work within own scope of practice and understand when to refer to GPs
• Polite and confident, flexible and cooperative
• Motivated, forward thinker
• Problem solver with the ability to process information accurately and effectively, interpreting data as required
• High levels of integrity and loyalty
• Sensitive and empathetic in distressing situations as well as ability to work under pressure/in stressful situations

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Norfolk Primary Care C.I.C.

Address

Millwood Surgery

Mill Lane

Bradwell

Great Yarmouth

Norfolk

NR31 8HS

United Kingdom

Employer's website

https://norfolkprimarycare.com/ (Opens in a new tab)

Job description

Job responsibilities

An ambition for EEC is to create a culture that embraces flexibility in working within a 24/7 service wherever possible, and providing the tools to support this. Therefore if you are interested in a role though would need a flexible working pattern please don't let that put you off applying - we are really wanting to support all applicants and meet their needs taking into consider their work life balance.

Please see attached job description for full list of responsibilities.

Person Specification

Personal Attributes

Essential

• Able to identify with the Trust's commitment to safeguarding and promoting the welfare of children and young people/vulnerable adults
• Value and respect the privacy and dignity of patients
• Able to work collaboratively as part of a team
• Enthusiastic and able to work under pressure
• Flexible/positive approach to work to meet the needs of the service

Personal/People development

Essential

• Evidence of own personal development and experience
• Able to support the development of others through supervision and teaching
• Supporting patients in self-management through health coaching

Desirable

• Mentorship qualification will be essential but can be gained whilst in post
• Health Coaching training

Communication

Essential

• Excellent verbal, written and interpersonal skills appropriate to supporting team members
• Able to communicate effectively in written and verbal English Language

Skills and knowledge

Essential

• Ability to organise and prioritise workload independently, within a team and with wider integrated team
• Knowledge/experience of the audit process
• Knowledge of safeguarding issues relating to the care of older people
• Ability to work on own initiative
• Good computer skills and the ability to use information management systems

Desirable

• Experience of audit/research
• Relevant safeguarding training

Experience

Essential

• Experience working with multidisciplinary teams and partner organisations
• Experience of working with patients with multiple pathologies and managing holistic patient centred care

Desirable

• Appropriate extended skills e.g. male catheterisation, management of syringe drivers, venepuncture and ear irrigation
• Previous Community Experience
• Previous qualified nurse experience
• Previous palliative care experience

Qualifications

Essential

• Current NMC registration or awaiting PIN

Desirable

• Degree or working towards degree
• Teaching and assessing qualification

Other

Essential

• Must hold full and valid and driving licence and have access to a vehicle
• The post holder will be required to work seven days a week and cover between the hours of 08:00 and 18:00 hrs
• The post holder will need to be passed fit to perform full duties of the post through occupational health with any reasonable aids and adaptations if necessary

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

East of England Community Health and Care NHS Trust

Address

Aylsham Health Centre

St Michaels Ave

Aylsham

NR11 8PE

United Kingdom

Employer's website

https://www.eastofenglandcommunityhealthandcare.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

• To work with the GPs and other primary care professionals within the practice to identify and manage a caseload of patients.

• Identify, where required and as appropriate, patients that need to be referred back to other health professionals within the practice and wider community.

• Provide coordination and navigation for people and their carers across health and care services, working closely with social prescribing link workers and/or health wellbeing coaches and other primary care professionals with then practice and PCN.

• To support patients to utilise decision aids, help create single personalised care and support plans, in line with best practice.

• To assist the Reception Team when required.

• • To help people to manage their needs through answering queries, making, and managing appointments and ensuring that people have good quality written or verbal information to help them make choices about their care.

  • Assist people to access self-management education courses, peer support or interventions that support them in their health and wellbeing.

  • Raise awareness of how to identify patients who may benefit from shared decision making and support staff and patients to be more prepared to shared decision-making conversations.

  • Provide the interface between primary care and health services, helping patients with the transition between services.

  • Ensures awareness of statutory and local clinical protection procedures, including systems of referral.

  • Attend and participate in any practice meetings when required.

  • Any other delegated duties appropriate to the post.

  • Support uptake of National Screening Campaigns and Quality Outcomes Framework for long term conditions.

  This role includes a significant amount of communication, including with patients and their families and various medical professionals both within the practice and the wider community.

Person Specification

Qualifications

Essential

• Good written and verbal communication skills
• Computer Skills
• Ability to work as part of team
• Ability to think and work effectively
• Ability to work with the public

Desirable

• Experience of working in General Practice
• Knowledge of Emis

Experience

Essential

• Experience of working with members of the public
• Experience of working as part of a team
• Excellent understanding of confidentiality

Desirable

• Experience of working in primary care
• Experience of working in a GP practice
• Knowledge of Emis

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Acle Medical Partnership

Address

Bridewell Lane

Acle

Norwich

Norfolk

NR13 3RA

United Kingdom

Employer's website

https://aclemedicalcentre.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Norfolk and Suffolk Foundation NHS Trust looks forward to welcoming you. Please contact Medical Director Dr Dan Dalton for further details.

Full Job Description attached

Full and part time roles considered.

Person Specification

Qualifications

Essential

• MB BS or equivalent medical qualification

Desirable

• Qualification or higher degree in medical education, clinical research or management
• MRCPsych
• Additional clinical qualifications

Clinical Governance

Essential

• A clear understanding of Clinical Governance
• Demonstrate a commitment to open review of practice

Eligibility

Essential

• Fully registered with the GMC with a licence to practise at the time of appointment
• Included on the GMC Specialist Register OR within six months
• Approved clinician status OR able to achieve within 3 months of appointment
• Approved under S12 OR able to achieve with 3 months of appointment

Desirable

• In good standing with GMC with respect to warning and conditions on practice

Transport

Essential

• Holds and will use valid UK driving licence OR provides evidence of proposed alternative

Clinical Skills, Knowledge & Experience

Essential

• Excellent knowledge in specialty
• Excellent clinical skills using bio-psycho-social perspective and wide medical knowledge
• Excellent oral and written communication skills in English
• Able to manage clinical complexity and uncertainty
• Makes decisions based on evidence and experience including the contribution of others
• Able to meet duties under MHA and MCA

Desirable

• Wide range of specialist and sub-specialist experience relevant to post within NHS or comparable service
• Experience working with Eating Disorders
• Three years' supervised training in an appropriate training programme or equivalent
• Skills in psychological or social therapies
• Experience of implementing service change to enhance the quality of patient care Experience of leadership and management

Academic Skills & Lifelong Learning

Essential

• Able to deliver undergraduate or postgraduate teaching and training
• Ability to work in and lead team
• Demonstrate commitment to shared leadership & collaborative working to deliver improvement
• Participated in continuous professional development
• Participated in research or service evaluation
• Able to use and appraise clinical evidence
• Has actively participated in clinical audit and quality improvement programmes

Desirable

• Able to plan and deliver undergraduate and postgraduate teaching and training relevant to this post
• Reflected on purpose of CPD undertaken
• Experienced in clinical research and / or service evaluation
• Evidence of achievement in education, research, audit and service improvement: awards, prizes, presentations and publications
• Has led clinical audits leading to service change or improved outcomes to patients

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Norfolk & Suffolk Foundation NHS Trust

Address

The City Anchorage Julian Hospital

Bowthorpe Road

Norwich

NR2 3TD

United Kingdom

Employer's website

https://www.nsft.nhs.uk/Pages/Home.aspx (Opens in a new tab)

Job description

Job responsibilities

Key Areas of Responsibility

• To process referrals by evaluating the information received and allocating to the appropriate service indicating the priority response necessary.
• To document triage notes in order that the patients record is complete and for audit purposes.
• To use information technology to process the referrals for the 80% triaging role.
• To liaise and communicate with the general public, other health care professionals, and multi-agencies on a daily basis.
• To assess, prescribe and deliver care packages for patients, for example with long term conditions, palliative care and rehabilitation needs, to achieve quality of life and independence where possible.
• To undertake unplanned care in conjunction with community nursing teams.
• To support community nursing teams with provision of care in catheter clinics
• To work within the integrated team to facilitate early discharge from hospital.
• To work within the integrated team to prevent unnecessary admission to hospital.
• To work with all health care professionals, and statutory/non statutory agencies to provide a seamless, integrated service to our service users.

Please see attached job description / person spec for more information.

Person Specification

Other

Essential

• Must hold full and valid driving licence and have access to a vehicle
• Good IT and keyboard skills

Qualifications

Essential

• Current NMC Registration

Experience

Essential

• Experience of working in a multidisciplinary team
• Experience of working with patients with multiple pathologies and delivering care plans to meet their needs

Desirable

• Experience in working within a community setting

Skills and Knowledge

Essential

• Highly motivated
• Able to provide high standards of care
• Tact and Diplomacy
• Empathy and sensitivity
• Ability to use own initiative
• Good observational and reporting skills
• Ability to manage stressful situations
• Concentrate when undertaking patient care and inputting data / patient records
• Good time management skills
• Good interpersonal skills
• Team Player
• Work flexibly to accommodate patient / service needs

Desirable

• Knowledge of additional specialist areas through in-house training and short courses including palliative care, LTCs and diabetes management

Communication

Essential

• Able to communicate effectively in written and verbal English Language

Personal and People Development

Essential

• Evidence of relevant experience and development
• Support other staff

Desirable

• Willing to undertake appropriate training

Personal Attributes / Behaviours (linked to the Trust's Behaviour Framework)

Essential

• Able to identify with the Trust's commitment to safeguarding and promoting the welfare of children and young people/vulnerable adults.
• Self awareness
• Enthusiastic and able to work under pressure

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

East of England Community Health and Care NHS Trust

Address

St James' Clinic

Extons Road

King's Lynn

PE30 5NU

United Kingdom

Employer's website

https://www.eastofenglandcommunityhealthandcare.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

If you would like to find out more information about this role, please see the attached job specification.

Person Specification

Experience

Essential

• Must be computer literate and have previous experience.
• Ability to work efficiently alone or within a team environment.
• Ability to work with highly confidential information.
• Excellent organisational skills, time management and attention to detail.
• Excellent communication skills.
• Experience within a customer service environment.

Desirable

• Previous experience using SystmOne.
• Entry level knowledge of Microsoft products.
• Previous experience of working within the NHS or within a call-centre setting.

Qualifications

Essential

• Educated to GCSE level, with English being essential, or two years working experience.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Primary Care Careers

Address

St. Nicholas Court, Church Lane

Dersingham

King's Lynn

Norfolk

PE31 6GZ

United Kingdom

Employer's website

https://www.eoeprimarycarecareers.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

The job description and person specification may be reviewed on an ongoing basis in accordance with the changing needs of the Department and the Organisation.

The job description and person specification may be reviewed on an ongoing basis in accordance with the changing needs of the Department and the Organisation. This will be done in line with the Job evaluation Handbook guidelines.

Person Specification

Skills and Abilities

Essential

• Clear communicator with excellent writing, report writing and presentation skills; capable of constructing and delivering clear ideas and concepts concisely and accurately for diverse audiences
• Skills for communication on complex matters and difficult situations, requiring persuasion and influence.
• Skills for nurturing key relationships and maintaining networks.
• Ability to analyse and interpret information, pre-empt and evaluate issues, and recommend and appropriate course of action to address the issues
• Problem solving skills and ability to respond to sudden unexpected demands
• Strategic thinking ability to anticipate
• Attention to detail combined with the ability to extract key messages from complex analysis
• Independent thinker with demonstrated good judgement, problem-solving and analytical skills
• Takes decisions on difficult and contentious issues where they may be a number of courses of action.
• Ability to organise and prioritise an autonomous caseload and meet changing deadlines
• Ability to engender trust and confidence and demonstrate integrity in the provision of advice and support
• Ability to support learning, reflective practice and development of colleagues
• Intermediate keyboard skills
• Ability to work on own initiative and organise own workload without supervision working to tight and often changing timescales
• Understanding of and commitment to equality of opportunity and good working relationships

Desirable

• Ability to co-ordinate complex assessments, reviews and meetings across organisations

Other

Essential

• An ability to maintain confidentiality and trust
• Used to working in a busy environment
• Adaptability, flexibility and ability to cope with uncertainty and change
• Commitment to continuing professional development
• Professional calm and efficient manner
• Effective organiser
• Demonstrate a strong desire to improve performance and make a difference by focusing on goals.
• May be required to travel to ICB Offices and other venues within the ICB area as required
• Car driver

Experience

Essential

• Knowledge and practical understanding of the National Framework for NHS Continuing Healthcare and NHS-funded Nursing Care
• Knowledge of the Mental Capacity Act, safeguarding duties, consent, confidentiality and information sharing
• Experience of assessing people with complex health and care needs and producing evidence-based clinical reports
• Experience of multidisciplinary and multi-agency working across health and social care

Desirable

• Experience of care planning, review, risk management and person-centered practice
• Intermediate knowledge of IT systems and software programmes such as Outlook, Word, Excel, Powerpoint
• A good understanding of the health and social care environment and roles and responsibilities within it

Qualifications

Essential

• Educated to degree level in relevant subject or equivalent level of experience of working at a similar level in specialist area.
• Registered Nurse (Adult, Mental Health or Learning Disability)