Job description

Job responsibilities

Detailed job description and main responsibilities

The post holder will work within the Essex Eating Disorders Team's ISP, providing specialist, intensive support to children and young people with eating disorders and their families across Essex, Southend, and Thurrock. The role is focused on preventing unnecessary hospital admissions where possible and supporting safe, timely discharge from inpatient and acute paediatric settings.

The successful candidate will provide practical, emotional, and therapeutic support to young people and their families, including meal support, monitoring physical health, and assisting with the implementation of treatment plans. They will work closely with therapists and other members of the multidisciplinary team to support the delivery of FBT and other evidence-based interventions.

A key aspect of the role involves supporting young people admitted to acute hospital settings for medical stabilisation and refeeding. This includes regular hospital visits, liaison with ward staff and medical teams, supporting families throughout admission, contributing to discharge planning, and ensuring continuity of care between hospital and community services.

The post holder will be responsible for monitoring risk, recognising changes in physical and mental health, and escalating concerns appropriately in line with local and Trust procedures. They will maintain accurate clinical records, contribute to care planning and reviews, and ensure that all interventions are delivered in accordance with professional standards, clinical governance requirements, and Trust policies.

The role requires close partnership working with families, carers, schools, GPs, paediatric services, mental health professionals, and other agencies involved in the young person's care. The post holder will provide specialist advice and support to colleagues and partner organisations, advocate on behalf of young people and families, and promote a collaborative approach to treatment and recovery.

The successful candidate will be expected to work autonomously while also contributing effectively as part of a multidisciplinary team. They will manage a varied caseload, prioritise competing demands, maintain effective communication with all stakeholders, and demonstrate flexibility in meeting the needs of the service. The role involves travel across Essex, Southend, and Thurrock and may include working across a range of community and hospital settings.

Working for Us Joining #TeamNELFT means you’ll become part of a welcoming and supportive working environment. We’re CQC rated Good, and we want you to join us on the journey towards an Outstanding rating. NELFT has sites across North East London and Essex. We provide community and mental healthcare services to adults and children within these areas.

The Trust has award-winning equality and diversity initiatives, along with staff health and wellbeing activities. We invest significantly in your development because when you feel valued and supported, we can deliver the highest quality care to our patients. We are a Level 3 Disability Confident Leader, have been recognised in the Working Families Top 10 Employers benchmark for five consecutive years, and hold a Carers UK Level 1 Accreditation. Through our staff networks and training opportunities, we strive to foster a just and compassionate culture at NELFT.

Our Values 2025 - 2030

Working with our colleagues, patients and carers we have co-produced three new values that we aim to embed within our culture here at NELFT. They are:

• We are kind.
• We are respectful.
• We work together with our communities.

These three values help us to strive to provide the best care by the best people.

Starting with NELFT (delete for internal only)

NELFT place a great deal of importance on new starters being properly welcomed and inducted into the Trust. All new starters will join the Trust on the first Monday of each month and will undertake a comprehensive induction of up to two weeks which will include mandatory training, systems training and the allocation of equipment. As part of the process new starters will have the opportunity to also meet the executive team, senior managers, and attend a number of drop-in sessions focusing on engagement, health and wellbeing and key processes. The induction will be held at our head office in Goodmayes Hospital.

Probationary Period This post will be subject to a probationary period.

Certificates of Sponsorship Although we are a registered sponsor organisation, we are unable to offer sponsorship for all job roles. Please check your eligibility under the UKVI points-based system. When calculating the basic salary for sponsorship, HCAS (High-Cost Area Supplement) is not included to ensure fairness and consistency within our Trust.

Use of AI

We value applications that genuinely reflect each candidate’s own skills, experience and motivations. We therefore strongly discourage the use of AI-generated content in applications.

Applications should be written in your own words and accurately represent your knowledge, skills and experience.

We reserve the right to reject an application where we reasonably believe AI has been used to generate or materially contribute to its content.

Please see the attached job description and person specification for more information about this role and working at North East London NHS Foundation Trust. We encourage you to refer to this when completing your application.

We welcome your application even if you do not meet all the criteria listed in the person specification. Please apply as soon as possible as some posts close early to limit the number of applications.

For an informal chat or to arrange a visit, please contact:

Name: Mebrak Ghebrehiwet

Job title: SET CAMHS Eating Disorder Manager

Contact Number: 07745 206682

Email: [email protected]

Person Specification

Qualifications

Essential

• Please refer to JD

Desirable

• Please refer to JD

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

NELFT North East London Foundation Trust

Address

Widford Hall

Chelmsford

Essex

CM2 8TD

United Kingdom

Employer's website

https://www.nelft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Detailed job description and main responsibilities

The Workflow Coordinator will work as an integral member of the Basildon and Wickford Integrated Community Team, providing comprehensive coordination and administrative support across a range of clinical and operational functions. The role is central to ensuring effective referral management, workflow and care coordination within adult community health services.

The post holder will coordinate and monitor referrals received by the service, ensuring they are appropriately managed, allocated and actioned in collaboration with clinical colleagues. They will work closely with Operational Leads, Clinical Leads, Community Teams and Complex Case Managers to support timely assessments, interventions and follow-up care, helping to optimise patient outcomes and reduce avoidable hospital admissions.

A key aspect of the role involves coordinating multidisciplinary team and case management meetings. Responsibilities include scheduling meetings across GP practices and partner organisations, preparing agendas, circulating information in advance, recording formal minutes, maintaining action logs and ensuring agreed actions are completed. The post holder will be responsible for maintaining accurate and contemporaneous records across relevant IT systems and databases.

The Workflow Coordinator will provide a central communication and liaison function for service users receiving coordinated care. This includes working collaboratively with primary care, secondary care, social care, ambulance services, voluntary sector providers, carers and other professionals involved in care delivery. The post holder will ensure that information is communicated effectively and confidentially, supporting integrated working across organisational boundaries.

The role requires advanced organisational and IT skills, including the use of Microsoft Office applications, patient record systems, workforce management systems and reporting tools. The post holder will contribute to service monitoring through data collection, report generation, audit support and the analysis of caseload and performance information to support service improvement initiatives.

The successful candidate will demonstrate professionalism, initiative and flexibility, maintaining high standards of administration and customer service while managing competing priorities within a busy and dynamic healthcare environment.

NELFT places a great deal of importance on ensuring all new starters receive a supportive and comprehensive introduction to the Trust. All new starters join the Trust on the first Monday of each month and undertake a structured induction programme of up to two weeks. This includes mandatory training, systems training and the provision of required equipment.

New colleagues will also have the opportunity to meet members of the Executive Team and senior leaders, while attending sessions focused on staff engagement, health and wellbeing, equality and diversity, and key organisational processes.

This post will be subject to a probationary period.

Internal applicants are exempt from the probationary period unless currently undertaking a probationary period or employed on the Trust bank.

This post attracts a High Cost Area Supplement (Fringe Zone), which covers areas just outside the M25, including parts of Essex, Kent, Hertfordshire and Surrey.

The Fringe Zone weighting is 5% of basic salary, subject to the nationally agreed minimum and maximum payments and applied on a pro-rata basis for part-time staff.

Joining #TeamNELFT means becoming part of a welcoming, inclusive and supportive organisation. We are proud to be CQC rated Good and are committed to delivering outstanding care experiences for our communities. NELFT provides a wide range of community and mental health services across North East London, Essex, Kent and Medway, supporting people to receive high-quality care closer to home.

We are recognised for our commitment to equality, diversity and inclusion and are proud of our staff wellbeing initiatives. NELFT is a Level 3 Disability Confident Leader, a Working Families Top Employer, and holds Carers UK accreditation in recognition of our support for working carers.

At NELFT, we are committed to creating a compassionate, inclusive and supportive culture where staff feel valued, respected and empowered to achieve their full potential. Through strong leadership, development opportunities and staff networks, we strive to ensure that when our staff thrive, our patients receive the very best care.

Person Specification

Qualifications

Essential

• Please see attached Job description

Experience

Essential

• Please see attached Job description

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

NELFT North East London Foundation Trust

Address

Craylands Clinic

Basildon

Essex

SS14 3RR

United Kingdom

Employer's website

https://www.nelft.nhs.uk/ (Opens in a new tab)