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Showing 24 results
Patient Services Assistant - AWC Division
Modality Partnership
Inner London, Greater London
GBP 12 - 24,852 per year
GP/General Practitioner
Job summary Ready to make an impact? Why not consider j oining us as a Patient Services Assistant within AWC Division of Modality Partnership! If you love help…
1 day(s) ago
Patient Services Assistant - AWC Division
Modality Partnership
Inner London, Greater London
GBP 12 - 24,852 per year
GP/General Practitioner
Job summary Ready to make an impact? Why not consider j oining us as a Patient Services Assistant within AWC Division of Modality Partnership! If you love help…
1 day(s) ago
Clinical Pharmacist - Lewisham Division
Modality Partnership
Inner London, Greater London
GP/General Practitioner
Job summary Ready to make an impact? Seeking a fresh challenge? This could be the role for you! We are looking for a skilled, enthusiastic, and experienced Cli…
1 day(s) ago
Clinical Pharmacist - Lewisham Division
Modality Partnership
Inner London, Greater London
GP/General Practitioner
Job summary Ready to make an impact? Seeking a fresh challenge? This could be the role for you! We are looking for a skilled, enthusiastic, and experienced Cli…
1 day(s) ago
Practice Nurse - Park View Health Partnership
Modality Partnership
Inner London, Greater London
GP/General Practitioner
Job summary Ready to make an impact? We are seeking a skilled, compassionate, and experienced Qualified Practice Nurse to join the Mid Sussex Division of Modal…
1 day(s) ago
Practice Nurse - Park View Health Partnership
Modality Partnership
Inner London, Greater London
GP/General Practitioner
Job summary Ready to make an impact? We are seeking a skilled, compassionate, and experienced Qualified Practice Nurse to join the Mid Sussex Division of Modal…
1 day(s) ago
Patient Services Assistant - Mid Sussex Division
Modality Partnership
Inner London, Greater London
GBP 13 - 25,419 per year
GP/General Practitioner
Job summary Ready to make an impact? Why not consider j oining us as a Patient Services Assistant within Mid Sussex Division of Modality Partnership! If you lo…
1 day(s) ago
Patient Services Assistant - Mid Sussex Division
Modality Partnership
Inner London, Greater London
GBP 13 - 25,419 per year
GP/General Practitioner
Job summary Ready to make an impact? Why not consider j oining us as a Patient Services Assistant within Mid Sussex Division of Modality Partnership! If you lo…
1 day(s) ago
Salaried GP - Birmingham Division
Modality Partnership
Inner London, Greater London
GP/General Practitioner
Job summary Ready to make an impact? Smethwick Medical Centre is seeking a committed Salaried GP to join our friendly and supportive multidisciplinary team and…
2 day(s) ago
Salaried GP - Birmingham Division
Modality Partnership
Inner London, Greater London
GP/General Practitioner
Job summary Ready to make an impact? Smethwick Medical Centre is seeking a committed Salaried GP to join our friendly and supportive multidisciplinary team and…
2 day(s) ago
Patient Services Assistant - Wokingham Division
Modality Partnership
Inner London, Greater London
GBP 12 - 24,852 per year
GP/General Practitioner
Job summary Ready to make an impact? Why not consider j oining us as a Patient Services Assistant within Wokingham Division of Modality Partnership! If you lov…
2 day(s) ago
Patient Services Assistant - Wokingham Division
Modality Partnership
Inner London, Greater London
GBP 12 - 24,852 per year
GP/General Practitioner
Job summary Ready to make an impact? Why not consider j oining us as a Patient Services Assistant within Wokingham Division of Modality Partnership! If you lov…
2 day(s) ago
Practice Manager - St Helens Division
Modality Partnership
Inner London, Greater London
GBP 45,000 - 48,000 per year
GP/General Practitioner
Job summary Ready to make an impact? Why not consider joining us as a Practice Manager within the St Helens Division of Modality Partnership! If you are an exp…
2 day(s) ago
Practice Manager - St Helens Division
Modality Partnership
Inner London, Greater London
GBP 45,000 - 48,000 per year
GP/General Practitioner
Job summary Ready to make an impact? Why not consider joining us as a Practice Manager within the St Helens Division of Modality Partnership! If you are an exp…
2 day(s) ago
Salaried GP - Walsall Division
Modality Partnership
Inner London, Greater London
GP/General Practitioner
Job summary Ready to make an impact? Join us as a General Practitioner within Walsall Division, Modality Partnership, and help shape the future of Primary Care…
2 day(s) ago
Salaried GP - Walsall Division
Modality Partnership
Inner London, Greater London
GP/General Practitioner
Job summary Ready to make an impact? Join us as a General Practitioner within Walsall Division, Modality Partnership, and help shape the future of Primary Care…
2 day(s) ago
Salaried GP - St Johns Medical Centre
Modality Partnership
Inner London, Greater London
GBP 10,765 per year
GP/General Practitioner
Job summary We are seeking a compassionate and motivated GP to join St Johns Medical Centre, on a part-time basis for 5 sessions per week.
2 day(s) ago
Salaried GP - St Johns Medical Centre
Modality Partnership
Inner London, Greater London
GBP 10,765 per year
GP/General Practitioner
Job summary We are seeking a compassionate and motivated GP to join St Johns Medical Centre, on a part-time basis for 5 sessions per week.
2 day(s) ago
Healthcare Assistant - Birchwood Medical Practice
Modality Partnership
Inner London, Greater London
GBP 14 - 16 per year
GP/General Practitioner
Job summary Ready to make an impact in Primary Care? Why not consider joining us as a Healthcare Assistant within the East Surrey Division of Modality Partners…
21 day(s) ago
Healthcare Assistant - Birchwood Medical Practice
Modality Partnership
Inner London, Greater London
GBP 14 - 16 per year
GP/General Practitioner
Job summary Ready to make an impact in Primary Care? Why not consider joining us as a Healthcare Assistant within the East Surrey Division of Modality Partners…
21 day(s) ago
Administrator/Receptionist - East Surrey Division
Modality Partnership
Inner London, Greater London
GBP 12 - 25,126 per year
GP/General Practitioner
Job summary Ready to make an impact? Why not consider j oining us as a Patient Services Assistant within East Surrey Division of Modality Partnership! If you l…
21 day(s) ago
Administrator/Receptionist - East Surrey Division
Modality Partnership
Inner London, Greater London
GBP 12 - 25,126 per year
GP/General Practitioner
Job summary Ready to make an impact? Why not consider j oining us as a Patient Services Assistant within East Surrey Division of Modality Partnership! If you l…
21 day(s) ago
Head of Operations - East Surrey Division
Modality Partnership
Inner London, Greater London
GBP 65,000 per year
GP/General Practitioner
Job summary Ready to make an impact? Why not consider joining us as Head of Operations within Modality East Surrey Division an award-winning f orward-thinking…
21 day(s) ago
Head of Operations - East Surrey Division
Modality Partnership
Inner London, Greater London
GBP 65,000 per year
GP/General Practitioner
Job summary Ready to make an impact? Why not consider joining us as Head of Operations within Modality East Surrey Division an award-winning f orward-thinking…
21 day(s) ago
Healthcare Assistant - Hull Division
Modality Partnership
Inner London, Greater London
GBP 24,852 - 28,020 per year
GP/General Practitioner
Job summary Ready to make an impact in Primary Care? Why not consider joining us as a Health Care Assistant within the Hull Division of Modality Partnership. I…
21 day(s) ago
Healthcare Assistant - Hull Division
Modality Partnership
Inner London, Greater London
GBP 24,852 - 28,020 per year
GP/General Practitioner
Job summary Ready to make an impact in Primary Care? Why not consider joining us as a Health Care Assistant within the Hull Division of Modality Partnership. I…
21 day(s) ago
Referral Coordinator - Birmingham Division
Modality Partnership
Inner London, Greater London
GBP 12 - 24,852 per year
GP/General Practitioner
Job summary Ready to make an impact? Why not consider joining us as a Referral Coordinator within the Birmingham Division of Modality Partnership. We have an e…
21 day(s) ago
Referral Coordinator - Birmingham Division
Modality Partnership
Inner London, Greater London
GBP 12 - 24,852 per year
GP/General Practitioner
Job summary Ready to make an impact? Why not consider joining us as a Referral Coordinator within the Birmingham Division of Modality Partnership. We have an e…
21 day(s) ago
Diabetes Specialist Nurse Primary and Community Care
Modality Partnership
Inner London, Greater London
GBP 5 - 6 per year
GP/General Practitioner
Job summary This is an exciting opportunity for an experienced and compassionate Diabetes Specialist Nurse to join Modality East Surrey Medical Practice and he…
21 day(s) ago
Diabetes Specialist Nurse Primary and Community Care
Modality Partnership
Inner London, Greater London
GBP 5 - 6 per year
GP/General Practitioner
Job summary This is an exciting opportunity for an experienced and compassionate Diabetes Specialist Nurse to join Modality East Surrey Medical Practice and he…
21 day(s) ago
Senior Patient Services Assistant - Birmingham Division
Modality Partnership
Inner London, Greater London
GBP 14 - 27,668 per year
GP/General Practitioner
Job summary Ready to take the next step in your career? Join us as a Senior Patient Services Assistant within the Birmingham Division of Modality Partnership.…
29 day(s) ago
Senior Patient Services Assistant - Birmingham Division
Modality Partnership
Inner London, Greater London
GBP 14 - 27,668 per year
GP/General Practitioner
Job summary Ready to take the next step in your career? Join us as a Senior Patient Services Assistant within the Birmingham Division of Modality Partnership.…
29 day(s) ago
Patient Services Assistant - Wellspring Surgery
Modality Partnership
Derbyshire and Nottinghamshire, East Midlands
GBP 12 per year
GP/General Practitioner
Job summary Ready to make an impact? Why not consider j oining us as a Patient Services Assistant within Nottingham Division of Modality Partnership! If you lo…
29 day(s) ago
Patient Services Assistant - Wellspring Surgery
Modality Partnership
Derbyshire and Nottinghamshire, East Midlands
GBP 12 per year
GP/General Practitioner
Job summary Ready to make an impact? Why not consider j oining us as a Patient Services Assistant within Nottingham Division of Modality Partnership! If you lo…
29 day(s) ago
Healthcare Assistant - St Helen's Division
Modality Partnership
Inner London, Greater London
GBP 13 - 26,710 per year
GP/General Practitioner
Job summary Ready to make an impact in Primary Care? Why not consider joining us as a Health Care Assistant within the St Helens Division of Modality Partnersh…
1 month(s) ago
Healthcare Assistant - St Helen's Division
Modality Partnership
Inner London, Greater London
GBP 13 - 26,710 per year
GP/General Practitioner
Job summary Ready to make an impact in Primary Care? Why not consider joining us as a Health Care Assistant within the St Helens Division of Modality Partnersh…
1 month(s) ago
Patient Services Assistant - Birmingham Division
Modality Partnership
Inner London, Greater London
GBP 12 - 24,852 per year
GP/General Practitioner
Job summary Ready to make an impact? Why not consider j oining us as a Patient Services Assistant within Birmingham Division of Modality Partnership! If you lo…
1 month(s) ago
Patient Services Assistant - Birmingham Division
Modality Partnership
Inner London, Greater London
GBP 12 - 24,852 per year
GP/General Practitioner
Job summary Ready to make an impact? Why not consider j oining us as a Patient Services Assistant within Birmingham Division of Modality Partnership! If you lo…
1 month(s) ago
Medical Secretary - Walsall Division
Modality Partnership
Inner London, Greater London
GBP 12 - 25,302 per year
GP/General Practitioner
Job summary Medical Secretary Walsall Division, Modality Partnership Ready to make a real impact in Primary Care?
1 month(s) ago
Medical Secretary - Walsall Division
Modality Partnership
Inner London, Greater London
GBP 12 - 25,302 per year
GP/General Practitioner
Job summary Medical Secretary Walsall Division, Modality Partnership Ready to make a real impact in Primary Care?
1 month(s) ago
Clinical Pharmacist - Wellspring Surgery
Modality Partnership
Derbyshire and Nottinghamshire, East Midlands
GBP 60,752 per year
GP/General Practitioner
Job summary Ready to make an impact? Seeking a fresh challenge? This could be the role for you! We are looking for a skilled, enthusiastic, and experienced Cli…
1 month(s) ago
Clinical Pharmacist - Wellspring Surgery
Modality Partnership
Derbyshire and Nottinghamshire, East Midlands
GBP 60,752 per year
GP/General Practitioner
Job summary Ready to make an impact? Seeking a fresh challenge? This could be the role for you! We are looking for a skilled, enthusiastic, and experienced Cli…
1 month(s) ago
Salaried GP - St Helen's Division
Modality Partnership
Inner London, Greater London
GP/General Practitioner
Job summary Join us as a General Practitioner within St Helens Division, Modality Partnership and help shape the future of Primary Care.
1 month(s) ago
Salaried GP - St Helen's Division
Modality Partnership
Inner London, Greater London
GP/General Practitioner
Job summary Join us as a General Practitioner within St Helens Division, Modality Partnership and help shape the future of Primary Care.
1 month(s) ago
Referral Coordinator - Long Lee Surgery
Modality Partnership
Inner London, Greater London
GBP 24,852 per year
GP/General Practitioner
Job summary Ready to make an impact? Why not consider joining us as a Referral Coordinator within the AWC Division of Modality Partnership. We have an exciting…
1 month(s) ago
Referral Coordinator - Long Lee Surgery
Modality Partnership
Inner London, Greater London
GBP 24,852 per year
GP/General Practitioner
Job summary Ready to make an impact? Why not consider joining us as a Referral Coordinator within the AWC Division of Modality Partnership. We have an exciting…
1 month(s) ago
Administrator - Ship Street Surgery
Modality Partnership
Inner London, Greater London
GBP 13 per year
GP/General Practitioner
Job summary Ready to make an impact? Why not consider joining us as an Administration Assistant within the Mid Sussex Division of Modality Partnership. We have…
1 month(s) ago
Administrator - Ship Street Surgery
Modality Partnership
Inner London, Greater London
GBP 13 per year
GP/General Practitioner
Job summary Ready to make an impact? Why not consider joining us as an Administration Assistant within the Mid Sussex Division of Modality Partnership. We have…
1 month(s) ago
Posted 1 day(s) ago
Reference: E0281-26-0163
Job summary
Ready to make an impact? Why not consider joining us as a Patient Services Assistant within AWC Division of Modality Partnership!
If you love helping people, enjoy variety, you want to acquire skills which embrace new technologies, and you want a role where everyday matters, we want to hear from you!
Apply now and join a team that values commitment, accountability, respect, and excellence (CARE).
We are looking for Patient Services Assistant (Receptionist) to join our team at Silsden and Steeton Medical Practice on a full- time basis. This is so much more than a traditional reception role as you will be a vital part of a team embracing technology and automation to support online, patient-facing services, and back-office administration.
Your acquired skills will maximise the use of technology to manage patient appointments and enquiries efficiently, helping ensure our practices run smoothly while delivering an outstanding patient experience.
If you are a problem-solver who enjoys interacting with people and want to make a real difference every day, this could be the role for you.
Why join us?
- NHS pension scheme
- Minimum 27 days annual leave + 8 bank holidays (pro rata)
- Employee discounts and benefits
- Employee Assistance Programme (EAP)
- Career development and education pathways
- Enhanced family-friendly policies
- Flexible working options
- Wellbeing support initiatives
Main duties of the job
This is a dynamic, patient-facing, back-office, and digitally advanced customer service role that maximises the use of digital tools and automation to maximise patient care and the overall patient experience. You will provide compassionate support, answer patient queries, and signpost to the right team member.
You will work in innovative ways, embracing new technologies such as digital patient triage and automation to support the delivery of high-quality patient care.
Key responsibilities include:
- Managing appointments and patient enquiries using the provision of digital patient triage which may be initiated through online, in person, or via telephone requests
- Handling administrative tasks efficiently embracing IT and innovative automation
- Supporting the practice with flexibility, innovation, and problem-solving
- Contributing as a confident and caring member of the team
You will need adaptability, initiative, and the drive to make a difference every day and in return you will be rewarded with meaningful work, genuine job satisfaction, and the fulfilment of seeing the positive impact you make as part of a supportive, values-driven team.
About us
Our AWC practices are part of Modality Partnership, one of the UKs largest GP super-partnerships, serving over 500,000 patients with a workforce of more than 1,800 staff. We continuously innovate to improve patient care and staff experience, embracing digital tools and automation to enhance how services are delivered.
In this role, you will develop key skills while helping to improve systems, processes, and ways of working across the organisation. Youll work in alignment with our CARE values of Commitment, Accountability, Respect and Excellence, bringing them to life in every patient interaction and administrative task. Youll gain a strong mix of digital, front-line, and back-office skills, playing an active role in enhancing both patient and staff experience.
All employees have access to our benefits scheme, NHS pension, and clear career development pathways. We value diversity and are proud to be an Equal Opportunities Employer, committed to fair treatment in line with the Equality Act 2010.
If you are looking for a rewarding role where your commitment and compassion truly count, apply now and grow your career with us in AWC Division, Modality Partnership.
Details
Date posted
23 September 2026
Pay scheme
Other
Salary
£12.71 an hour £24,852.56 per annum WTE
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
E0281-26-0163
Job locations
Silsden & Steeton Medical Practice
Elliott Street
Silsden
KEIGHLEY
West Yorkshire
BD20 0DG
United Kingdom
Job description
Job responsibilities
You should refer to the supporting documents for a full JD outlining core responsibilities.
You will thrive if you enjoy a challenge of learning new skills, embracing new technologies including automation, helping patients, managing information efficiently, and enhancing IT skills with MS Word, Outlook, Excel, clinical systems and other systems.
If you are seeking a challenging, rewarding role in a growing, supportive team, wed love to hear from you.
We reserve the right to close this vacancy at any time during the advertising period.
Pre-employment Requirements:
- Vaccinations: Mandatory for certain roles and there may be a delay to start dates where they are not provided; we provide guidance and support to manage individual and environmental risks.
- Right to work: Proof of UK working eligibility required at interview.
- References: Two references required, one of which must be your current/most recent employer and reference checks must cover at least the past three years of employment or training.
- Employment history: Please notify us of any employment gaps of 6 weeks or more.
Job description
Job responsibilities
You should refer to the supporting documents for a full JD outlining core responsibilities.
You will thrive if you enjoy a challenge of learning new skills, embracing new technologies including automation, helping patients, managing information efficiently, and enhancing IT skills with MS Word, Outlook, Excel, clinical systems and other systems.
If you are seeking a challenging, rewarding role in a growing, supportive team, wed love to hear from you.
We reserve the right to close this vacancy at any time during the advertising period.
Pre-employment Requirements:
- Vaccinations: Mandatory for certain roles and there may be a delay to start dates where they are not provided; we provide guidance and support to manage individual and environmental risks.
- Right to work: Proof of UK working eligibility required at interview.
- References: Two references required, one of which must be your current/most recent employer and reference checks must cover at least the past three years of employment or training.
- Employment history: Please notify us of any employment gaps of 6 weeks or more.
Person Specification
Skills
Essential
- Customer service orientation.
- Excellent communication and interpersonal skills.
- Problem-solving and organisational ability.
- Tolerance to fast pace working retaining professionalism to be able to support patients appropriately.
- Computer literate and adaptable in line with new ways of working.
- Problem-analysis and problem-solving.
- Administrative and organisational skills.
- Ability to follow policies, practices and protocols.
Personal Qualities
Essential
- Confident, welcoming, professional, and empathetic in approach to all interactions.
- Team player with a professional manner and appearance.
- Tactful, discreet, and proactive.
- Adaptable to taking on new skills and challenges.
- Flexible and responsive to new practices and working hours.
Knowledge
Essential
- Customer service principles and practices.
- Basic medical terminology.
- Reception protocols and call handling preferred but not essential.
- NHS / Clinical systems / MS Office applications.
- Previous experience in NHS/general practice preferred but not essential.
- Previous call-handling experience preferred but not essential.
Person Specification
Skills
Essential
- Customer service orientation.
- Excellent communication and interpersonal skills.
- Problem-solving and organisational ability.
- Tolerance to fast pace working retaining professionalism to be able to support patients appropriately.
- Computer literate and adaptable in line with new ways of working.
- Problem-analysis and problem-solving.
- Administrative and organisational skills.
- Ability to follow policies, practices and protocols.
Personal Qualities
Essential
- Confident, welcoming, professional, and empathetic in approach to all interactions.
- Team player with a professional manner and appearance.
- Tactful, discreet, and proactive.
- Adaptable to taking on new skills and challenges.
- Flexible and responsive to new practices and working hours.
Knowledge
Essential
- Customer service principles and practices.
- Basic medical terminology.
- Reception protocols and call handling preferred but not essential.
- NHS / Clinical systems / MS Office applications.
- Previous experience in NHS/general practice preferred but not essential.
- Previous call-handling experience preferred but not essential.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Modality Partnership
Address
Silsden & Steeton Medical Practice
Elliott Street
Silsden
KEIGHLEY
West Yorkshire
BD20 0DG
United Kingdom
Employer's website
https://www.modalitypartnership.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Modality Partnership
Address
Silsden & Steeton Medical Practice
Elliott Street
Silsden
KEIGHLEY
West Yorkshire
BD20 0DG
United Kingdom
Employer's website
https://www.modalitypartnership.nhs.uk/ (Opens in a new tab)
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Posted 1 day(s) ago
Reference: E0281-26-0164
Job summary
Ready to make an impact? Seeking a fresh challenge? This could be the role for you!
We are looking for a skilled, enthusiastic, and experienced Clinical Pharmacist to join the Lewisham Division of Modality Partnership on a fixed term contract for 12 months maternity cover. In this role, you will be instrumental in delivering high-quality, patient-centred pharmaceutical care, optimising medicines safely and effectively, and driving innovation in Primary Care.
At Modality Partnership, our CARE values, Commitment, Accountability, Respect, and Excellence, guide everything we do. Join a team that embodies these values in every patient interaction and across the wider organisation.
Why Join Us?
We offer a supportive, rewarding environment with benefits that help you thrive both professionally and personally:
NHS pension scheme
Minimum 27 days annual leave + 8 bank holidays (pro rata)
Employee discounts and benefits scheme
Employee Assistance Programme (EAP)
Education and career development pathways
Enhanced family-friendly policies
Flexible working options and wellbeing initiatives
Main duties of the job
This is a dynamic, patient-facing Clinical Pharmacist role, focused on delivering evidence-based pharmaceutical care in Primary Care. You will use your expert knowledge of medicines to support patients with specific disease areas and long-term conditions.
Key responsibilities include:
- Clinically assessing, diagnosing, and prescribing (where qualified)
- Optimising medicines and improving prescribing safety
- Collaborating with a multidisciplinary team to enhance patient outcomes
- Supporting medication reviews and structured medicines optimisation
- Contributing to service development and innovative working practices
- Working with Divisional Boards and the National Modality Business Support Team to deliver strategic priorities
This role requires innovation, flexibility, and commitment, offering the opportunity to work resourcefully within a team to meet organisational priorities while maintaining the highest standards of patient care.
About us
Our Lewisham practices form part of Modality Partnership, one of the UKs largest GP super-partnerships, serving over 500,000 patients with a workforce of more than 1,800 staff. We are committed to continuous improvement and the implementation of scalable, innovative solutions that enhance both patient care and staff satisfaction.
This role provides a strong portfolio of clinical and leadership experience, enabling you to make sustainable improvements in Primary Care.
We are proud to be an Equal Opportunities Employer, committed to equality, diversity, and inclusion in line with the Equality Act 2010.
Application Process
If you are passionate about delivering high-quality care, supporting patients in self-care and adherence, and contributing to service improvement, this role offers a career-advancing opportunity where your expertise is valued.
Join a growing team of like-minded professionals at Modality Partnership and make a real difference every day while developing your career.
Details
Date posted
23 September 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Fixed term
Duration
12 months
Working pattern
Full-time, Flexible working
Reference number
E0281-26-0164
Job locations
The Jenner Health Centre
201 Stanstead Road
LONDON
SE23 1HU
United Kingdom
Job description
Job responsibilities
Please refer to the supporting documents for a full job description outlining the core responsibilities of this role.
You will thrive if you are driven to implement solutions, improve prescribing practices, and influence service development while working closely with leadership teams.
Please note: Modality Partnership reserves the right to close this vacancy at any time during the advertising period.
Pre-employment Requirements
Vaccinations: Mandatory vaccination evidence required (Hepatitis B, MMR, Varicella)
Right to work: Proof of eligibility to work in the UK required at interview stage
References: One reference from your current or most recent employer is mandatory
Employment history: Any gaps of six weeks or more must be declared
Job description
Job responsibilities
Please refer to the supporting documents for a full job description outlining the core responsibilities of this role.
You will thrive if you are driven to implement solutions, improve prescribing practices, and influence service development while working closely with leadership teams.
Please note: Modality Partnership reserves the right to close this vacancy at any time during the advertising period.
Pre-employment Requirements
Vaccinations: Mandatory vaccination evidence required (Hepatitis B, MMR, Varicella)
Right to work: Proof of eligibility to work in the UK required at interview stage
References: One reference from your current or most recent employer is mandatory
Employment history: Any gaps of six weeks or more must be declared
Person Specification
Qualifications
Essential
- Masters degree in pharmacy (MPharm) or equivalent recognised pharmacy qualification.
- Registered as a Pharmacist with the General Pharmaceutical Council (GPhC), with no restrictions on practice.
- Independent Prescriber qualification, or willingness to work towards obtaining the qualification if not already held (subject to service requirements).
- Evidence of continuing professional development (CPD) relevant to clinical pharmacy practice.
Desirable
- Postgraduate clinical pharmacy qualification (e.g. Clinical Diploma or equivalent).
- Membership or Fellowship of the Royal Pharmaceutical Society (RPS).
- Primary Care Pharmacy Education Pathway (PCPEP) qualification or evidence of working towards completion.
- Qualification or training in long-term condition management, medicines optimisation or prescribing.
Personal Qualities
Essential
- Commitment to Continuous Professional Development
- Flexible and adaptable approach to work
- Excellent time management and organisation skills
- Professional, accountable, and proactive
- Strong team player
- Dedicated to delivering excellence in patient care
Skills
Essential
- Excellent communication and interpersonal skills
- Strong patient-facing consultation ability
- Exceptional attention to detail
- Strong numerical and analytical skills
- Effective team working in a multidisciplinary setting
- High-level customer service skills
- Competent in IT and specialist clinical systems
- Strong problem-solving and leadership capability
- Diplomacy and discretion in sensitive situations
Knowledge
Essential
- Strong understanding of medicines optimisation
- Excellent mathematical and scientific knowledge
- Knowledge of prescription drug legislation and regulations
- Understanding of long-term condition management
- Awareness of clinical governance in Primary Care
- Knowledge of local and national healthcare priorities
Person Specification
Qualifications
Essential
- Masters degree in pharmacy (MPharm) or equivalent recognised pharmacy qualification.
- Registered as a Pharmacist with the General Pharmaceutical Council (GPhC), with no restrictions on practice.
- Independent Prescriber qualification, or willingness to work towards obtaining the qualification if not already held (subject to service requirements).
- Evidence of continuing professional development (CPD) relevant to clinical pharmacy practice.
Desirable
- Postgraduate clinical pharmacy qualification (e.g. Clinical Diploma or equivalent).
- Membership or Fellowship of the Royal Pharmaceutical Society (RPS).
- Primary Care Pharmacy Education Pathway (PCPEP) qualification or evidence of working towards completion.
- Qualification or training in long-term condition management, medicines optimisation or prescribing.
Personal Qualities
Essential
- Commitment to Continuous Professional Development
- Flexible and adaptable approach to work
- Excellent time management and organisation skills
- Professional, accountable, and proactive
- Strong team player
- Dedicated to delivering excellence in patient care
Skills
Essential
- Excellent communication and interpersonal skills
- Strong patient-facing consultation ability
- Exceptional attention to detail
- Strong numerical and analytical skills
- Effective team working in a multidisciplinary setting
- High-level customer service skills
- Competent in IT and specialist clinical systems
- Strong problem-solving and leadership capability
- Diplomacy and discretion in sensitive situations
Knowledge
Essential
- Strong understanding of medicines optimisation
- Excellent mathematical and scientific knowledge
- Knowledge of prescription drug legislation and regulations
- Understanding of long-term condition management
- Awareness of clinical governance in Primary Care
- Knowledge of local and national healthcare priorities
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Modality Partnership
Address
The Jenner Health Centre
201 Stanstead Road
LONDON
SE23 1HU
United Kingdom
Employer's website
https://www.modalitypartnership.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Modality Partnership
Address
The Jenner Health Centre
201 Stanstead Road
LONDON
SE23 1HU
United Kingdom
Employer's website
https://www.modalitypartnership.nhs.uk/ (Opens in a new tab)
Apply Now
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Practice Nurse - Park View Health Partnership
Modality Partnership View all jobs
Posted 1 day(s) ago
Reference: E0281-26-0166
Job summary
Ready to make an impact?
We are seeking a skilled, compassionate, and experienced Qualified Practice Nurse to join the Mid Sussex Division of Modality Partnership on a part-time basis between 24 and 30 hours per week, based at Park View Health Partnership. This is far more than a traditional nursing role you will play a vital part in delivering high-quality, evidence-based care, preventative health services, and supporting innovation in primary care.
At Modality Partnership, our CARE values Commitment, Accountability, Respect, and Excellence guide everything we do, and youll be joining a team that brings these values to life in every patient interaction and across the wider organisation.
Why Join Us?
NHS pension scheme
Minimum 27 days annual leave + 8 bank holidays (pro rata)
Employee discounts and benefits scheme
Employee Assistance Programme (EAP)
Education and career development pathways
Enhanced family-friendly policies, flexible working options, and wellbeing initiatives
Main duties of the job
This role focuses on the delivery of high-quality, evidence-based nursing care to patients with chronic conditions, alongside the provision of preventative healthcare to the wider practice population. You will use your clinical expertise and professional judgement to assess, plan, implement, and evaluate patient care, demonstrating critical thinking, accountability, and excellence in every interaction. Working innovatively and flexibly, you will contribute to service improvement and support the effective delivery of care across the practice. The role requires commitment, adaptability, and the ability to work resourcefully as part of a multidisciplinary team, ensuring safe, effective, and timely care in line with our CARE values.
About us
Our Mid Sussex practices are part of Modality Partnership, one of the UKs largest GP super-partnerships, serving over 500,000 patients with a workforce of more than 1,800 staff. We are committed to continuous improvement, equality, diversity, and inclusion, and offer clear career progression and development opportunities.
Application Process
If you are passionate about delivering high-quality care, supporting patients to adopt self-care strategies, and contributing to service improvement within primary care, and are looking for a career-advancing opportunity where your expertise is valued, we encourage you to apply. Join a growing team of like-minded professionals at Modality Partnership and make a real difference every day while developing your career.
Details
Date posted
23 September 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Part-time, Flexible working
Reference number
E0281-26-0166
Job locations
Park View Health Partnership
Sidney West Primary Care Centre
Burgess Hill
West Sussex
RH15 8HS
United Kingdom
Job description
Job responsibilities
Please refer to the supporting documents for a full Job Description outlining the core responsibilities of this role.
You will thrive in this position if you have a passion for health promotion, supporting patients to adopt self-care strategies, and influencing positive change within primary care. You will develop professionally by working closely with leadership teams and contributing to service improvement initiatives.
If you feel ready to rise to the challenge and join a growing team of like-minded professionals, we welcome your application.
Please note: Modality Partnership reserves the right to close this vacancy at any time during the advertising period.
Pre-employment Requirements Vaccinations: Mandatory vaccination evidence is required for this role, including Hepatitis B, MMR, and Varicella.
Right to work: Proof of eligibility to work in the UK is required at interview stage.
References: References must be obtained prior to employment, including one from your current or most recent employer.
Employment history: Any employment gaps of six weeks or more must be declared.
Job description
Job responsibilities
Please refer to the supporting documents for a full Job Description outlining the core responsibilities of this role.
You will thrive in this position if you have a passion for health promotion, supporting patients to adopt self-care strategies, and influencing positive change within primary care. You will develop professionally by working closely with leadership teams and contributing to service improvement initiatives.
If you feel ready to rise to the challenge and join a growing team of like-minded professionals, we welcome your application.
Please note: Modality Partnership reserves the right to close this vacancy at any time during the advertising period.
Pre-employment Requirements Vaccinations: Mandatory vaccination evidence is required for this role, including Hepatitis B, MMR, and Varicella.
Right to work: Proof of eligibility to work in the UK is required at interview stage.
References: References must be obtained prior to employment, including one from your current or most recent employer.
Employment history: Any employment gaps of six weeks or more must be declared.
Person Specification
Qualifications
Essential
- Registered Nurse qualification with a minimum of two years post-registration experience
Knowledge
Essential
- Knowledge of managing patients with long-term and chronic conditions.
- Understanding of accountability within your own role and the roles of others in Primary Care.
- Knowledge of effective health promotion and preventative care strategies.
- Awareness of local and national health policies and priorities.
- Understanding of the wider health and care system.
- Knowledge of clinical governance principles within Primary Care.
- Understanding of patient group directions and related policies.
- Knowledge of public health principles and population health.
- Ability to recognise factors affecting health within the local community.
- Knowledge of local public health issues and challenges.
Personal Qualities
Essential
- Professional and responsible approach to work.
- Polite, confident, and effective telephone manner.
- Strong team player who works well with others.
- Smart, professional appearance at all times.
- Exercises tact and discretion in all situations.
- Demonstrates initiative and the ability to respond effectively to unforeseen events during a shift.
- Demonstrates flexibility towards new working practices and varying working hours.
Experience
Essential
- At least one year of experience in General Practice or community nursing.
- Experience in nurse-led management of chronic conditions.
- Experience implementing clinical guidelines and protocols.
- Experience in audit activity and quality improvement initiatives.
- Clinical supervision training and experience.
Skills
Essential
- Clinical leadership skills with the ability to support and guide others.
- Clinical skills including cervical cytology, immunisation and vaccination, ear care, and minor surgery.
- Change-management skills with the ability to support patients in making lifestyle changes.
- Strong communication skills, both written and verbal.
- Ability to communicate sensitive or difficult information to patients and their families.
- Negotiation and conflict management skills.
- Ability to provide teaching, supervision, and mentorship in a clinical setting.
- Competent IT skills and confidence using digital systems.
Person Specification
Qualifications
Essential
- Registered Nurse qualification with a minimum of two years post-registration experience
Knowledge
Essential
- Knowledge of managing patients with long-term and chronic conditions.
- Understanding of accountability within your own role and the roles of others in Primary Care.
- Knowledge of effective health promotion and preventative care strategies.
- Awareness of local and national health policies and priorities.
- Understanding of the wider health and care system.
- Knowledge of clinical governance principles within Primary Care.
- Understanding of patient group directions and related policies.
- Knowledge of public health principles and population health.
- Ability to recognise factors affecting health within the local community.
- Knowledge of local public health issues and challenges.
Personal Qualities
Essential
- Professional and responsible approach to work.
- Polite, confident, and effective telephone manner.
- Strong team player who works well with others.
- Smart, professional appearance at all times.
- Exercises tact and discretion in all situations.
- Demonstrates initiative and the ability to respond effectively to unforeseen events during a shift.
- Demonstrates flexibility towards new working practices and varying working hours.
Experience
Essential
- At least one year of experience in General Practice or community nursing.
- Experience in nurse-led management of chronic conditions.
- Experience implementing clinical guidelines and protocols.
- Experience in audit activity and quality improvement initiatives.
- Clinical supervision training and experience.
Skills
Essential
- Clinical leadership skills with the ability to support and guide others.
- Clinical skills including cervical cytology, immunisation and vaccination, ear care, and minor surgery.
- Change-management skills with the ability to support patients in making lifestyle changes.
- Strong communication skills, both written and verbal.
- Ability to communicate sensitive or difficult information to patients and their families.
- Negotiation and conflict management skills.
- Ability to provide teaching, supervision, and mentorship in a clinical setting.
- Competent IT skills and confidence using digital systems.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Modality Partnership
Address
Park View Health Partnership
Sidney West Primary Care Centre
Burgess Hill
West Sussex
RH15 8HS
United Kingdom
Employer's website
https://www.modalitypartnership.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Modality Partnership
Address
Park View Health Partnership
Sidney West Primary Care Centre
Burgess Hill
West Sussex
RH15 8HS
United Kingdom
Employer's website
https://www.modalitypartnership.nhs.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Patient Services Assistant - Mid Sussex Division
Modality Partnership View all jobs
Posted 1 day(s) ago
Reference: E0281-26-0165
Job summary
Ready to make an impact? Why not consider joining us as a Patient Services Assistant within Mid Sussex Division of Modality Partnership!
If you love helping people, enjoy variety, you want to acquire skills which embrace new technologies, and you want a role where everyday matters, we want to hear from you!
Apply now and join a team that values commitment, accountability, respect, and excellence (CARE).
We are looking for Patient Services Assistants (Receptionists) to join our team at Ship Street and Judges Close surgeries, full time 37.5 hours per week. This is so much more than a traditional reception role as you will be a vital part of a team embracing technology and automation to support online, patient-facing services, and back-office administration.
Your acquired skills will maximise the use of technology to manage patient appointments and enquiries efficiently, helping ensure our practices run smoothly while delivering an outstanding patient experience.
If you are a problem-solver who enjoys interacting with people and want to make a real difference every day, this could be the role for you.
Why join us?
NHS pension scheme
Minimum 27 days annual leave + 8 bank holidays (pro rata)
Employee discounts and benefits
Employee Assistance Programme (EAP)
Career development and education pathways
Enhanced family-friendly policies
Flexible working options
Wellbeing support initiatives
Main duties of the job
This is a dynamic, patient-facing, back-office, and digitally advanced customer service role that maximises the use of digital tools and automation to maximise patient care and the overall patient experience. You will provide compassionate support, answer patient queries, and signpost to the right team member.
You will work in innovative ways, embracing new technologies such as digital patient triage and automation to support the delivery of high-quality patient care.
Key responsibilities include:
Managing appointments and patient enquiries using the provision of digital patient triage which may be initiated through online, in person, or via telephone requests
Handling administrative tasks efficiently embracing IT and innovative automation
Supporting the practice with flexibility, innovation, and problem-solving
Contributing as a confident and caring member of the team
You will need adaptability, initiative, and the drive to make a difference every day and in return you will be rewarded with meaningful work, genuine job satisfaction, and the fulfilment of seeing the positive impact you make as part of a supportive, values-driven team.
About us
Our Mid Sussex practices are part of Modality Partnership, one of the UKs largest GP super-partnerships, serving over 500,000 patients with a workforce of more than 1,800 staff. We continuously innovate to improve patient care and staff experience, embracing digital tools and automation to enhance how services are delivered.
In this role, you will develop key skills while helping to improve systems, processes, and ways of working across the organisation. Youll work in alignment with our CARE values of Commitment, Accountability, Respect and Excellence, bringing them to life in every patient interaction and administrative task. Youll gain a strong mix of digital, front-line, and back-office skills, playing an active role in enhancing both patient and staff experience.
All employees have access to our benefits scheme, NHS pension, and clear career development pathways. We value diversity and are proud to be an Equal Opportunities Employer, committed to fair treatment in line with the Equality Act 2010.
If you are looking for a rewarding role where your commitment and compassion truly count, apply now and grow your career with us in Mid Sussex Division, Modality Partnership.
Details
Date posted
23 September 2026
Pay scheme
Other
Salary
£13 an hour £25,419.62 per annum WTE
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
E0281-26-0165
Job locations
The Ship Street Surgery
Ship Street
EAST GRINSTEAD
West Sussex
RH19 4EE
United Kingdom
Modality Partnership
Judges Close Surgery
High Street
EAST GRINSTEAD
West Sussex
RH19 3AA
United Kingdom
Job description
Job responsibilities
You should refer to the supporting documents for a full JD outlining core responsibilities.
You will thrive if you enjoy a challenge of learning new skills, embracing new technologies including automation, helping patients, managing information efficiently, and enhancing IT skills with MS Word, Outlook, Excel, clinical systems and other systems.
If you are seeking a challenging, rewarding role in a growing, supportive team, wed love to hear from you.
We reserve the right to close this vacancy at any time during the advertising period.
Pre-employment Requirements:
Vaccinations: Mandatory for certain roles and there may be a delay to start dates where they are not provided; we provide guidance and support to manage individual and environmental risks.
Right to work: Proof of UK working eligibility required at interview.
References: Two references required, one of which must be your current/most recent employer and reference checks must cover at least the past three years of employment or training.
Employment history: Please notify us of any employment gaps of 6 weeks or more.
Job description
Job responsibilities
You should refer to the supporting documents for a full JD outlining core responsibilities.
You will thrive if you enjoy a challenge of learning new skills, embracing new technologies including automation, helping patients, managing information efficiently, and enhancing IT skills with MS Word, Outlook, Excel, clinical systems and other systems.
If you are seeking a challenging, rewarding role in a growing, supportive team, wed love to hear from you.
We reserve the right to close this vacancy at any time during the advertising period.
Pre-employment Requirements:
Vaccinations: Mandatory for certain roles and there may be a delay to start dates where they are not provided; we provide guidance and support to manage individual and environmental risks.
Right to work: Proof of UK working eligibility required at interview.
References: Two references required, one of which must be your current/most recent employer and reference checks must cover at least the past three years of employment or training.
Employment history: Please notify us of any employment gaps of 6 weeks or more.
Person Specification
Knowledge
Essential
- Customer service principles and practices
- Basic medical terminology
- Reception protocols and call handling preferred but not essential
- NHS / Clinical systems / MS Office applications
- Previous experience in NHS/general practice preferred but not essential
- Previous call-handling experience preferred but not essential
Personal Qualities
Essential
- Confident, welcoming, professional, and empathetic in approach to all interactions
- Team player with a professional manner and appearance
- Tactful, discreet, and proactive
- Adaptable to taking on new skills and challenges
- Flexible and responsive to new practices and working hours
Skills
Essential
- Customer service orientation
- Excellent communication and interpersonal skills
- Problem-solving and organisational ability
- Tolerance to fast pace working retaining professionalism to be able to support patients appropriately
- Computer literate and adaptable in line with new ways of working Problem-analysis and problem-solving
- Administrative and organisational skills
- Ability to follow policies, practices and protocols
Person Specification
Knowledge
Essential
- Customer service principles and practices
- Basic medical terminology
- Reception protocols and call handling preferred but not essential
- NHS / Clinical systems / MS Office applications
- Previous experience in NHS/general practice preferred but not essential
- Previous call-handling experience preferred but not essential
Personal Qualities
Essential
- Confident, welcoming, professional, and empathetic in approach to all interactions
- Team player with a professional manner and appearance
- Tactful, discreet, and proactive
- Adaptable to taking on new skills and challenges
- Flexible and responsive to new practices and working hours
Skills
Essential
- Customer service orientation
- Excellent communication and interpersonal skills
- Problem-solving and organisational ability
- Tolerance to fast pace working retaining professionalism to be able to support patients appropriately
- Computer literate and adaptable in line with new ways of working Problem-analysis and problem-solving
- Administrative and organisational skills
- Ability to follow policies, practices and protocols
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Modality Partnership
Address
The Ship Street Surgery
Ship Street
EAST GRINSTEAD
West Sussex
RH19 4EE
United Kingdom
Employer's website
https://www.modalitypartnership.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Modality Partnership
Address
The Ship Street Surgery
Ship Street
EAST GRINSTEAD
West Sussex
RH19 4EE
United Kingdom
Employer's website
https://www.modalitypartnership.nhs.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 2 day(s) ago
Reference: E0281-26-0158
Job summary
Ready to make an impact?
Smethwick Medical Centre is seeking a committed Salaried GP to join our friendly and supportive multidisciplinary team and help shape the future of Primary Care.
Located on Regent Street, Smethwick, we serve a diverse population of approximately 8,500 patients. Smethwick is a vibrant, multicultural area with excellent transport links to Birmingham city centre, the wider West Midlands and the motorway network. We are also proud to be a teaching and training practice, supporting the next generation of doctors and healthcare professionals.
This is an excellent opportunity to join a supportive practice, care for varied patient population and develop your career in an established teaching and training environment.
If you are passionate about delivering high-quality, patient-centred care, value collaboration, and are seeking flexibility within a forward-thinking organisation, we would love to hear from you. This is an opportunity to influence service delivery, develop professionally and make a meaningful difference every day.
Why join us?
- NHS pension scheme
- Minimum 6 weeks annual leave + 8 bank holidays (pro rata)
- Employee discounts and benefits scheme
- 24-hour Employee Assistance Programme (EAP)
- Partnership-led wellbeing support
- Individualised development plan with GP Lead
- Mentorship from GP Partners
- Supported pathway to Partnership
- 24-hour CPD access
- GPwSI development opportunities
- Teaching and training opportunities
Main duties of the job
This is a patient-centred General Practitioner role, delivered from your nominated practice site and supported by a multidisciplinary team.
You will deliver comprehensive medical care to patients of all ages, focusing on prevention, diagnosis, treatment, and long-term condition management. You will work collaboratively with colleagues, including ARRS roles, to ensure high-quality, efficient, and safe patient care.
Key responsibilities include:
- Providing face-to-face, telephone, and digital consultations
- Managing acute and chronic health conditions
- Undertaking home visits where required
- Supporting preventative healthcare and health promotion
- Completing associated clinical administration
- Working collaboratively within the practice and wider partnership
- Empowering patients to manage their own health and wellbeing
You will need excellent communication skills, strong clinical judgement, adaptability, and a commitment to continuous improvement.
About us
Our Birmingham practices are part of Modality Partnership, one of the UKs largest GP super-partnerships, serving over 500,000 patients with a workforce of more than 1,800 staff. We continuously innovate to improve patient care and staff experience, embracing digital tools and automation to enhance how services are delivered.
As part of Modality Partnership, we combine the benefits and resources of a large, innovative organisation with strong clinical governance and modern ways of working with locally led, patient-centred care. The practice is rate Good overall by CQC, with positive ratings across all key domains.
We are proud to be innovative, forward-thinking, and values driven. We continually explore new solutions to improve service delivery, including digital transformation, automation, and redesigned workflows that reduce administrative burden and improve patient safety.
You will be part of a resilient national partnership, supported by experienced local GP Partners who work collaboratively to shape the future of General Practice.
We are an Equal Opportunities Employer and are committed to diversity, inclusion, and fair treatment in line with the Equality Act 2010. Apply now and become part of a partnership that truly lives its values of Commitment, Accountability, Respect and Excellence (CARE).
Details
Date posted
22 September 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Part-time, Flexible working
Reference number
E0281-26-0158
Job locations
Smethwick Medical Centre
Regent Street
SMETHWICK
West Midlands
B66 3BQ
United Kingdom
Job description
Job responsibilities
Please refer to the supporting documents for the full Job Description outlining core responsibilities.
You will thrive in this role if you:
- Are passionate about excellent patient care
- Enjoy innovation and problem-solving
- Are open to new ways of working in Primary Care
- Want to influence and improve service delivery
- Value teamwork, mentorship, and professional growth
If you are seeking a rewarding and career-advancing opportunity within a supportive, forward-thinking partnership, we would love to hear from you.
We reserve the right to close this vacancy at any time during the advertising period.
Pre-employment Requirements
- Vaccinations: Full Hep B history, titre levels/boosters, MMR and Varicella status required
- Right to work: Proof of UK eligibility required at interview
- References: Two references required, one from your current or most recent employer
- Employment history: Please declare any employment gaps of 6 weeks or more.
- Performers List: Applicants must be eligible for inclusion.
Job description
Job responsibilities
Please refer to the supporting documents for the full Job Description outlining core responsibilities.
You will thrive in this role if you:
- Are passionate about excellent patient care
- Enjoy innovation and problem-solving
- Are open to new ways of working in Primary Care
- Want to influence and improve service delivery
- Value teamwork, mentorship, and professional growth
If you are seeking a rewarding and career-advancing opportunity within a supportive, forward-thinking partnership, we would love to hear from you.
We reserve the right to close this vacancy at any time during the advertising period.
Pre-employment Requirements
- Vaccinations: Full Hep B history, titre levels/boosters, MMR and Varicella status required
- Right to work: Proof of UK eligibility required at interview
- References: Two references required, one from your current or most recent employer
- Employment history: Please declare any employment gaps of 6 weeks or more.
- Performers List: Applicants must be eligible for inclusion.
Person Specification
Personal Qualities
Essential
- Pleasant and supportive personality.
- Ability to perform well under pressure.
- Smart appearance.
- Resourceful.
- Flexible & Adaptable approach to work including being available to provide cover as required.
Knowledge
Essential
- Eligible to practise independently as a GP in the UK.
- Understanding of the GMS contract and QOF.
- Awareness of GP commissioning and patient choice.
- Understanding of multidisciplinary teams and ARRS roles.
- Interest in medical education and/or GP training (desirable).
Skills
Essential
- IT skills (MS Office, Internet etc) able to competently use all basic IT software.
- IT skills (Use of Clinical Systems) experienced in use of a primary care clinical software system, preferably SystmOne and other remote consultation technology.
- IT skills (systems and software) able to independently problem solve to enable effective remote working and minimise disruption to working day.
- Excellent written and verbal communication skills.
- Time Management.
Qualifications
Essential
- Full GMC registration.
- CCST in Primary Care (UK).
- Eligible to work in the UK.
- On the UK GP Performers List.
- MRCGP (desirable).
- Full UK driving licence / access to a vehicle.
Person Specification
Personal Qualities
Essential
- Pleasant and supportive personality.
- Ability to perform well under pressure.
- Smart appearance.
- Resourceful.
- Flexible & Adaptable approach to work including being available to provide cover as required.
Knowledge
Essential
- Eligible to practise independently as a GP in the UK.
- Understanding of the GMS contract and QOF.
- Awareness of GP commissioning and patient choice.
- Understanding of multidisciplinary teams and ARRS roles.
- Interest in medical education and/or GP training (desirable).
Skills
Essential
- IT skills (MS Office, Internet etc) able to competently use all basic IT software.
- IT skills (Use of Clinical Systems) experienced in use of a primary care clinical software system, preferably SystmOne and other remote consultation technology.
- IT skills (systems and software) able to independently problem solve to enable effective remote working and minimise disruption to working day.
- Excellent written and verbal communication skills.
- Time Management.
Qualifications
Essential
- Full GMC registration.
- CCST in Primary Care (UK).
- Eligible to work in the UK.
- On the UK GP Performers List.
- MRCGP (desirable).
- Full UK driving licence / access to a vehicle.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Modality Partnership
Address
Smethwick Medical Centre
Regent Street
SMETHWICK
West Midlands
B66 3BQ
United Kingdom
Employer's website
https://www.modalitypartnership.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Modality Partnership
Address
Smethwick Medical Centre
Regent Street
SMETHWICK
West Midlands
B66 3BQ
United Kingdom
Employer's website
https://www.modalitypartnership.nhs.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Patient Services Assistant - Wokingham Division
Modality Partnership View all jobs
Posted 2 day(s) ago
Reference: E0281-26-0157
Job summary
Ready to make an impact? Why not consider joining us as a Patient Services Assistant within Wokingham Division of Modality Partnership!
If you love helping people, enjoy variety, you want to acquire skills which embrace new technologies, and you want a role where everyday matters, we want to hear from you!
Apply now and join a team that values commitment, accountability, respect, and excellence (CARE).
We are looking for Patient Services Assistant (Receptionist) to join our team at Wokingham Medical Centre on part-time basis (25.5 - 27.5 hours per week). This is so much more than a traditional reception role as you will be a vital part of a team embracing technology and automation to support online, patient-facing services, and back-office administration.
Your acquired skills will maximise the use of technology to manage patient appointments and enquiries efficiently, helping ensure our practices run smoothly while delivering an outstanding patient experience.
If you are a problem-solver who enjoys interacting with people and want to make a real difference every day, this could be the role for you.
Why join us?
- NHS pension scheme
- Minimum 27 days annual leave + 8 bank holidays (pro rata)
- Employee discounts and benefits
- Employee Assistance Programme (EAP)
- Career development and education pathways
- Enhanced family-friendly policies
- Flexible working options
- Wellbeing support initiatives
Main duties of the job
This is a dynamic, patient-facing, back-office, and digitally advanced customer service role that maximises the use of digital tools and automation to maximise patient care and the overall patient experience. You will provide compassionate support, answer patient queries, and signpost to the right team member.
You will work in innovative ways, embracing new technologies such as digital patient triage and automation to support the delivery of high-quality patient care.
Key responsibilities include:
- Managing appointments and patient enquiries using the provision of digital patient triage which may be initiated through online, in person, or via telephone requests
- Handling administrative tasks efficiently embracing IT and innovative automation
- Supporting the practice with flexibility, innovation, and problem-solving
- Contributing as a confident and caring member of the team
You will need adaptability, initiative, and the drive to make a difference every day and in return you will be rewarded with meaningful work, genuine job satisfaction, and the fulfilment of seeing the positive impact you make as part of a supportive, values-driven team.
About us
Our Wokingham practices are part of Modality Partnership, one of the UKs largest GP super-partnerships, serving over 500,000 patients with a workforce of more than 1,800 staff. We continuously innovate to improve patient care and staff experience, embracing digital tools and automation to enhance how services are delivered.
In this role, you will develop key skills while helping to improve systems, processes, and ways of working across the organisation. Youll work in alignment with our CARE values of Commitment, Accountability, Respect and Excellence, bringing them to life in every patient interaction and administrative task. Youll gain a strong mix of digital, front-line, and back-office skills, playing an active role in enhancing both patient and staff experience.
All employees have access to our benefits scheme, NHS pension, and clear career development pathways. We value diversity and are proud to be an Equal Opportunities Employer, committed to fair treatment in line with the Equality Act 2010.
If you are looking for a rewarding role where your commitment and compassion truly count, apply now and grow your career with us in Wokingham Division, Modality Partnership.
Details
Date posted
22 September 2026
Pay scheme
Other
Salary
£12.71 an hour £24,852.56 per annum WTE
Contract
Permanent
Working pattern
Part-time, Flexible working
Reference number
E0281-26-0157
Job locations
Wokingham Medical Centre
23 Rose Street
WOKINGHAM
Berkshire
RG40 1XS
United Kingdom
Job description
Job responsibilities
You should refer to the supporting documents for a full JD outlining core responsibilities.
You will thrive if you enjoy a challenge of learning new skills, embracing new technologies including automation, helping patients, managing information efficiently, and enhancing IT skills with MS Word, Outlook, Excel, clinical systems and other systems.
If you are seeking a challenging, rewarding role in a growing, supportive team, wed love to hear from you.
We reserve the right to close this vacancy at any time during the advertising period.
Pre-employment Requirements:
- Vaccinations: Mandatory for certain roles and there may be a delay to start dates where they are not provided; we provide guidance and support to manage individual and environmental risks.
- Right to work: Proof of UK working eligibility required at interview.
- References: Two references required, one of which must be your current/most recent employer and reference checks must cover at least the past three years of employment or training.
- Employment history: Please notify us of any employment gaps of 6 weeks or more.
Job description
Job responsibilities
You should refer to the supporting documents for a full JD outlining core responsibilities.
You will thrive if you enjoy a challenge of learning new skills, embracing new technologies including automation, helping patients, managing information efficiently, and enhancing IT skills with MS Word, Outlook, Excel, clinical systems and other systems.
If you are seeking a challenging, rewarding role in a growing, supportive team, wed love to hear from you.
We reserve the right to close this vacancy at any time during the advertising period.
Pre-employment Requirements:
- Vaccinations: Mandatory for certain roles and there may be a delay to start dates where they are not provided; we provide guidance and support to manage individual and environmental risks.
- Right to work: Proof of UK working eligibility required at interview.
- References: Two references required, one of which must be your current/most recent employer and reference checks must cover at least the past three years of employment or training.
- Employment history: Please notify us of any employment gaps of 6 weeks or more.
Person Specification
Skills
Essential
- Customer service orientation.
- Excellent communication and interpersonal skills.
- Problem-solving and organisational ability.
- Tolerance to fast pace working retaining professionalism to be able to support patients appropriately.
- Computer literate and adaptable in line with new ways of working.
- Problem-analysis and problem-solving.
- Administrative and organisational skills.
- Ability to follow policies, practices and protocols.
Personal Qualities
Essential
- Confident, welcoming, professional, and empathetic in approach to all interactions.
- Team player with a professional manner and appearance.
- Tactful, discreet, and proactive.
- Adaptable to taking on new skills and challenges.
- Flexible and responsive to new practices and working hours.
Knowledge
Essential
- Customer service principles and practices.
- Basic medical terminology.
- Reception protocols and call handling preferred but not essential.
- NHS / Clinical systems / MS Office applications.
- Previous experience in NHS/general practice preferred but not essential.
- Previous call-handling experience preferred but not essential.
Person Specification
Skills
Essential
- Customer service orientation.
- Excellent communication and interpersonal skills.
- Problem-solving and organisational ability.
- Tolerance to fast pace working retaining professionalism to be able to support patients appropriately.
- Computer literate and adaptable in line with new ways of working.
- Problem-analysis and problem-solving.
- Administrative and organisational skills.
- Ability to follow policies, practices and protocols.
Personal Qualities
Essential
- Confident, welcoming, professional, and empathetic in approach to all interactions.
- Team player with a professional manner and appearance.
- Tactful, discreet, and proactive.
- Adaptable to taking on new skills and challenges.
- Flexible and responsive to new practices and working hours.
Knowledge
Essential
- Customer service principles and practices.
- Basic medical terminology.
- Reception protocols and call handling preferred but not essential.
- NHS / Clinical systems / MS Office applications.
- Previous experience in NHS/general practice preferred but not essential.
- Previous call-handling experience preferred but not essential.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Modality Partnership
Address
Wokingham Medical Centre
23 Rose Street
WOKINGHAM
Berkshire
RG40 1XS
United Kingdom
Employer's website
https://www.modalitypartnership.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Modality Partnership
Address
Wokingham Medical Centre
23 Rose Street
WOKINGHAM
Berkshire
RG40 1XS
United Kingdom
Employer's website
https://www.modalitypartnership.nhs.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 2 day(s) ago
Reference: E0281-26-0159
Job summary
Ready to make an impact? Why not consider joining us as a Practice Manager within the St Helens Division of Modality Partnership!
If you are an experienced leader who enjoys driving change, developing high-performing teams, solving complex operational challenges, and improving patient services, we want to hear from you!
Apply now and join a team that values Commitment, Accountability, Respect, and Excellence (CARE).
We are looking for a Practice Manager to join our team at Haydock Medical Centre on a full-time basis. This is far more than a traditional management role. You will be a key member of the Senior Leadership Team, providing strategic and operational leadership while supporting the delivery of high-quality, safe, and effective primary care services.
You will lead practice operations, support staff development, oversee performance and compliance, and work collaboratively with partners and stakeholders to deliver innovative solutions that improve patient and staff experience.
If you are a proactive leader who enjoys influencing positive change and making a meaningful difference to healthcare services, this could be the role for you.
Why join us?
NHS pension scheme Minimum 27 days annual leave + 8 bank holidays (pro rata)
Employee discounts and benefits
Employee Assistance Programme (EAP)
Career development and education pathways Enhanced family-friendly policies
Flexible working options
Wellbeing support initiatives
Main duties of the job
This is a dynamic leadership, operational, and people management role requiring excellent organisational, communication, and stakeholder management skills. You will be responsible for the day-to-day management of the practice, ensuring services are delivered efficiently, safely, and in line with organisational objectives.
Key responsibilities include:
Providing strategic and operational leadership across the practice
Managing and developing practice teams, team leaders, and administrative staff
Supporting workforce planning, recruitment, performance management, and staff development
Leading the implementation of organisational projects, service improvements, and operational initiatives
Working with partners and stakeholders to achieve national and local quality, performance, and contractual standards
Supporting compliance with Care Quality Commission (CQC), Integrated Care Board (ICB), and NHS England requirements
Acting as the first point of contact for premises-related issues and ensuring appropriate escalation and resolution
Overseeing health and safety compliance and risk management within the practice
Supporting financial management, resource planning, and efficient use of practice resources
Building effective relationships with internal and external stakeholders to improve services and patient outcomes
About us
Haydock Medical Centre is part of Modality Partnership, one of the UKs largest GP super-partnerships, serving over 500,000 patients with a workforce of more than 1,800 staff. We continuously innovate to improve patient care and staff experience, embracing digital tools and automation to enhance how services are delivered.
In this role, you will play a pivotal part in shaping and improving operational performance, supporting service transformation, and helping to deliver strategic objectives across the organisation. You will work in alignment with our CARE values of Commitment, Accountability, Respect and Excellence, bringing them to life through your leadership and decision-making.
Unlike many traditional management positions, this role offers a unique opportunity to combine leadership, operational management, service improvement, people development, and strategic planning. You will develop a broad portfolio of skills while helping to create sustainable improvements within Primary Care.
All employees have access to our benefits scheme, NHS pension, and clear career development pathways. We value diversity and are proud to be an Equal Opportunities Employer, committed to fair treatment in line with the Equality Act 2010.
If you are looking for a rewarding leadership role where your expertise, innovation, and commitment can make a genuine difference, apply now and grow your career with us in St Helens Division, Modality Partnership.
Details
Date posted
22 September 2026
Pay scheme
Other
Salary
Depending on experience £45,000 - £48,000 per annum WTE depending on experience
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
E0281-26-0159
Job locations
Haydock Medical Centre
Woodside Road
Haydock
St Helens
WA11 0NA
United Kingdom
Job description
Job responsibilities
You should refer to the supporting documents for a full Job Description outlining the core responsibilities of the role.
You will need strong leadership skills, resilience, and the ability to manage competing priorities in a fast-paced environment. In return, you will be rewarded with a highly influential role, opportunities for professional growth, and the satisfaction of making a lasting impact on patient care and service delivery.
You will thrive if you enjoy leading people, implementing innovative solutions, analysing performance, improving operational effectiveness, and influencing positive change across healthcare services. This role offers the opportunity to work closely with partners, senior leaders, clinicians and operational teams to implement improvements, manage performance and support the delivery of high-quality patient care, while helping shape the future delivery of primary care services.
If you are seeking a challenging and rewarding leadership role within a growing and supportive organisation, we'd love to hear from you.
We reserve the right to close this vacancy at any time during the advertising period.
Pre-employment Requirements
Vaccinations: Mandatory for certain roles and there may be a delay to start dates where they are not provided; we provide guidance and support to manage individual and environmental risks.
Right to work: Proof of UK working eligibility required at interview.
References: Two references required, one of which must be your current/most recent employer and reference checks must cover at least the past three years of employment or training.
Employment history: Please notify us of any employment gaps of 6 weeks or more.
Job description
Job responsibilities
You should refer to the supporting documents for a full Job Description outlining the core responsibilities of the role.
You will need strong leadership skills, resilience, and the ability to manage competing priorities in a fast-paced environment. In return, you will be rewarded with a highly influential role, opportunities for professional growth, and the satisfaction of making a lasting impact on patient care and service delivery.
You will thrive if you enjoy leading people, implementing innovative solutions, analysing performance, improving operational effectiveness, and influencing positive change across healthcare services. This role offers the opportunity to work closely with partners, senior leaders, clinicians and operational teams to implement improvements, manage performance and support the delivery of high-quality patient care, while helping shape the future delivery of primary care services.
If you are seeking a challenging and rewarding leadership role within a growing and supportive organisation, we'd love to hear from you.
We reserve the right to close this vacancy at any time during the advertising period.
Pre-employment Requirements
Vaccinations: Mandatory for certain roles and there may be a delay to start dates where they are not provided; we provide guidance and support to manage individual and environmental risks.
Right to work: Proof of UK working eligibility required at interview.
References: Two references required, one of which must be your current/most recent employer and reference checks must cover at least the past three years of employment or training.
Employment history: Please notify us of any employment gaps of 6 weeks or more.
Person Specification
Skills
Essential
- Strong leadership and people management skills
- Excellent communication skills, both written and verbal
- Ability to motivate, develop, and manage high-performing teams
- Strong stakeholder management and relationship-building skills
- Excellent organisational and project management skills
- Ability to manage multiple priorities and deliver outcomes to deadlines
- Good financial awareness and resource management skills
- Analytical and problem-solving skills with a focus on continuous improvement
- Commitment to innovation and service transformation within healthcare
Knowledge
Essential
- Understanding of how the role contributes to the wider healthcare system and multidisciplinary teams
- Knowledge of performance management, recruitment, employee relations, and sickness absence management
- Understanding of key managerial policies, procedures, and employment legislation
- Knowledge of General Data Protection Regulations (GDPR) and information governance requirements
- Proficiency in Microsoft Office applications including Word, Excel, Outlook, and PowerPoint
- Proficiency in the use of clinical systems and healthcare technologies
- Understanding of CQC, ICB, NHS England, and wider healthcare regulatory requirements
Qualifications
Essential
- NVQ Level 4/5 qualification or equivalent management experience within General Practice or a healthcare setting
Personal Qualities
Essential
- Professional, proactive, and self-motivated
- Resilient and able to work effectively under pressure
- Strong commitment to patient-centred care and service excellence
- Ability to manage difficult situations and challenging conversations professionally
- Collaborative leadership style with a focus on team development
- Flexible and adaptable to changing priorities and organisational needs
- Positive attitude towards learning, development, and continuous improvement
- Strong interpersonal skills with the ability to influence and engage others effectively
Person Specification
Skills
Essential
- Strong leadership and people management skills
- Excellent communication skills, both written and verbal
- Ability to motivate, develop, and manage high-performing teams
- Strong stakeholder management and relationship-building skills
- Excellent organisational and project management skills
- Ability to manage multiple priorities and deliver outcomes to deadlines
- Good financial awareness and resource management skills
- Analytical and problem-solving skills with a focus on continuous improvement
- Commitment to innovation and service transformation within healthcare
Knowledge
Essential
- Understanding of how the role contributes to the wider healthcare system and multidisciplinary teams
- Knowledge of performance management, recruitment, employee relations, and sickness absence management
- Understanding of key managerial policies, procedures, and employment legislation
- Knowledge of General Data Protection Regulations (GDPR) and information governance requirements
- Proficiency in Microsoft Office applications including Word, Excel, Outlook, and PowerPoint
- Proficiency in the use of clinical systems and healthcare technologies
- Understanding of CQC, ICB, NHS England, and wider healthcare regulatory requirements
Qualifications
Essential
- NVQ Level 4/5 qualification or equivalent management experience within General Practice or a healthcare setting
Personal Qualities
Essential
- Professional, proactive, and self-motivated
- Resilient and able to work effectively under pressure
- Strong commitment to patient-centred care and service excellence
- Ability to manage difficult situations and challenging conversations professionally
- Collaborative leadership style with a focus on team development
- Flexible and adaptable to changing priorities and organisational needs
- Positive attitude towards learning, development, and continuous improvement
- Strong interpersonal skills with the ability to influence and engage others effectively
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Modality Partnership
Address
Haydock Medical Centre
Woodside Road
Haydock
St Helens
WA11 0NA
United Kingdom
Employer's website
https://www.modalitypartnership.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Modality Partnership
Address
Haydock Medical Centre
Woodside Road
Haydock
St Helens
WA11 0NA
United Kingdom
Employer's website
https://www.modalitypartnership.nhs.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 2 day(s) ago
Reference: E0281-26-0160
Job summary
Ready to make an impact?
Join us as a General Practitioner within Walsall Division, Modality Partnership, and help shape the future of Primary Care.
If you are passionate about delivering high-quality, patient-centred care, value collaboration, and are seeking flexibility within a forward-thinking organisation, we would love to hear from you.
We are seeking a compassionate and motivated GP to join Kingfisher Berkley Practice for 6-8 sessions per week, on a fixed term contract for one year, to cover maternity leave. This role offers more than traditional General Practice, combining innovation, strong clinical governance, and modern ways of working. Recent developments include robotic processing of blood results and prescriptions, alongside early adoption of digital and AI solutions that streamline day-to-day practice.
You will work within a large, supportive multidisciplinary team, delivering safe and effective care while maintaining a healthy worklife balance. This is an opportunity to influence service delivery, develop professionally, and make a meaningful difference every day.
Why join us?
NHS pension scheme
Minimum 6 weeks annual leave + 8 bank holidays (pro rata)
Employee discounts and benefits scheme 24-hour
Employee Assistance Programme (EAP)
Partnership-led wellbeing support
Individualised development plan with GP
Lead Mentorship from GP Partners
Supported pathway to Partnership
24-hour CPD access
GPwSI development opportunities
Teaching and training opportunities
Main duties of the job
This is a patient-centred General Practitioner role, delivered from your nominated practice site and supported by a multidisciplinary team.
You will deliver comprehensive medical care to patients of all ages, focusing on prevention, diagnosis, treatment, and long-term condition management. You will work collaboratively with colleagues, including ARRS roles, to ensure high-quality, efficient, and safe patient care.
Key responsibilities include:
Providing face-to-face, telephone, and digital consultations
Managing acute and chronic health conditions
Undertaking home visits where required
Supporting preventative healthcare and health promotion
Completing associated clinical administration
Working collaboratively within the practice and wider partnership
Empowering patients to manage their own health and wellbeing
You will need excellent communication skills, strong clinical judgement, adaptability, and a commitment to continuous improvement.
Apply now and become part of a partnership that truly lives its values of Commitment, Accountability, Respect and Excellence (CARE).
About us
Our Walsall practices are part of Modality Partnership, one of the UKs largest GP super-partnerships, serving over 500,000 patients with a workforce of more than 1,800 staff. We continuously innovate to improve patient care and staff experience, embracing digital tools and automation to enhance how services are delivered.
You will be part of a resilient national partnership, supported by experienced local GP Partners who work collaboratively to shape the future of General Practice.
We are an Equal Opportunities Employer and are committed to diversity, inclusion, and fair treatment in line with the Equality Act 2010.
Details
Date posted
22 September 2026
Pay scheme
Other
Salary
Depending on experience Dependent on experience
Contract
Fixed term
Duration
1 years
Working pattern
Part-time, Flexible working
Reference number
E0281-26-0160
Job locations
Kingfisher Berkley Practice
Churchill Road
Walsall
WS2 0BA
United Kingdom
Job description
Job responsibilities
Please refer to the supporting documents for the full Job Description outlining core responsibilities.
You will thrive in this role if you:
Are passionate about excellent patient care
Enjoy innovation and problem-solving
Are open to new ways of working in Primary Care
Want to influence and improve service delivery
Value teamwork, mentorship, and professional growth
If you are seeking a rewarding and career-advancing opportunity within a supportive, forward-thinking partnership, we would love to hear from you.
We reserve the right to close this vacancy at any time during the advertising period.
Pre-employment Requirements
Vaccinations: Full Hep B history, titre levels/boosters, MMR and Varicella status required
Right to work: Proof of UK eligibility required at interview
References: Two references required, one from your current or most recent employer
Employment history: Please declare any employment gaps of 6 weeks or more
Performers List: Applicants must be eligible for inclusion
Job description
Job responsibilities
Please refer to the supporting documents for the full Job Description outlining core responsibilities.
You will thrive in this role if you:
Are passionate about excellent patient care
Enjoy innovation and problem-solving
Are open to new ways of working in Primary Care
Want to influence and improve service delivery
Value teamwork, mentorship, and professional growth
If you are seeking a rewarding and career-advancing opportunity within a supportive, forward-thinking partnership, we would love to hear from you.
We reserve the right to close this vacancy at any time during the advertising period.
Pre-employment Requirements
Vaccinations: Full Hep B history, titre levels/boosters, MMR and Varicella status required
Right to work: Proof of UK eligibility required at interview
References: Two references required, one from your current or most recent employer
Employment history: Please declare any employment gaps of 6 weeks or more
Performers List: Applicants must be eligible for inclusion
Person Specification
Knowledge
Essential
- Eligible to practise independently as a GP in the UK
- Understanding of the GMS contract and QOF
- Awareness of GP commissioning and patient choice
- Understanding of multidisciplinary teams and ARRS roles
Desirable
- Interest in medical education and/or GP training
Skills
Essential
- IT skills (MS Office, Internet etc) able to competently use all basic IT software
- IT skills (Use of Clinical Systems) experienced in use of a primary care clinical software system, preferably SystmOne and other remote consultation technology
- IT skills (systems and software) able to independently problem solve to enable effective remote working and minimise disruption to working day
- Excellent written and verbal communication skills
- Time Management
Qualifications and Registration
Essential
- Full GMC registration
- CCST in Primary Care (UK)
- Eligible to work in the UK
- On the UK GP Performers List
- Full UK driving licence / access to a vehicle
Desirable
- MRCGP (desirable)
Personal Qualities
Essential
- Pleasant and supportive personality
- Ability to perform well under pressure
- Smart appearance
- Resourceful
- Flexible & Adaptable approach to work including being available to provide cover as required
Person Specification
Knowledge
Essential
- Eligible to practise independently as a GP in the UK
- Understanding of the GMS contract and QOF
- Awareness of GP commissioning and patient choice
- Understanding of multidisciplinary teams and ARRS roles
Desirable
- Interest in medical education and/or GP training
Skills
Essential
- IT skills (MS Office, Internet etc) able to competently use all basic IT software
- IT skills (Use of Clinical Systems) experienced in use of a primary care clinical software system, preferably SystmOne and other remote consultation technology
- IT skills (systems and software) able to independently problem solve to enable effective remote working and minimise disruption to working day
- Excellent written and verbal communication skills
- Time Management
Qualifications and Registration
Essential
- Full GMC registration
- CCST in Primary Care (UK)
- Eligible to work in the UK
- On the UK GP Performers List
- Full UK driving licence / access to a vehicle
Desirable
- MRCGP (desirable)
Personal Qualities
Essential
- Pleasant and supportive personality
- Ability to perform well under pressure
- Smart appearance
- Resourceful
- Flexible & Adaptable approach to work including being available to provide cover as required
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Modality Partnership
Address
Kingfisher Berkley Practice
Churchill Road
Walsall
WS2 0BA
United Kingdom
Employer's website
https://www.modalitypartnership.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Modality Partnership
Address
Kingfisher Berkley Practice
Churchill Road
Walsall
WS2 0BA
United Kingdom
Employer's website
https://www.modalitypartnership.nhs.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 2 day(s) ago
Reference: E0281-26-0162
Job summary
We are seeking a compassionate and motivated GP to join St Johns Medical Centre, on a part-time basis for 5 sessions per week. This role offers more than traditional General Practice, combining innovation, strong clinical governance, and modern ways of working. Recent developments include robotic processing of blood results and prescriptions, alongside early adoption of digital and AI solutions that streamline day-to-day practice.
If you are passionate about delivering high-quality, patient-centred care, value collaboration, and are seeking flexibility within a forward-thinking organisation, we would love to hear from you. Apply now and become part of a partnership that truly lives its values of Commitment, Accountability, Respect and Excellence (CARE).
You will work within a large, supportive multidisciplinary team, delivering safe and effective care while maintaining a healthy worklife balance.
Why join us?
NHS pension scheme
Minimum 6 weeks annual leave + 8 bank holidays (pro rata)
Employee discounts and benefits scheme
24-hour Employee Assistance Programme (EAP)
Partnership-led wellbeing support
Individualised development plan with GP Lead
Mentorship from GP Partners
Supported pathway to Partnership
24-hour CPD access
GPwSI development opportunities
Teaching and training opportunities
Main duties of the job
This is a patient-centred General Practitioner role, delivered from your nominated practice site and supported by a multidisciplinary team.
You will deliver comprehensive medical care to patients of all ages, focusing on prevention, diagnosis, treatment, and long-term condition management. You will work collaboratively with colleagues, including ARRS roles, to ensure high-quality, efficient, and safe patient care.
Key responsibilities include:
Providing face-to-face, telephone, and digital consultations Managing acute and chronic health conditions Undertaking home visits where required Supporting preventative healthcare and health promotion Completing associated clinical administration Working collaboratively within the practice and wider partnership Empowering patients to manage their own health and wellbeing
You will need excellent communication skills, strong clinical judgement, adaptability, and a commitment to continuous improvement.
About us
Our Walsall practices are part of Modality Partnership, one of the UKs largest GP super-partnerships, serving over 500,000 patients with a workforce of more than 1,800 staff.
We are proud to be innovative, forward-thinking, and values driven. We continually explore new solutions to improve service delivery, including digital transformation, automation, and redesigned workflows that reduce administrative burden and improve patient safety.
You will be part of a resilient national partnership, supported by experienced local GP Partners who work collaboratively to shape the future of General Practice.
We are an Equal Opportunities Employer and are committed to diversity, inclusion, and fair treatment in line with the Equality Act 2010.
Details
Date posted
22 September 2026
Pay scheme
Other
Salary
£10,765 a session
Contract
Permanent
Working pattern
Part-time, Flexible working
Reference number
E0281-26-0162
Job locations
St. Johns Medical Centre
High Street
Walsall Wood
WALSALL
WS9 9LP
United Kingdom
Job description
Job responsibilities
Please refer to the supporting documents for the full Job Description outlining core responsibilities.
You will thrive in this role if you:
Are passionate about excellent patient care
Enjoy innovation and problem-solving
Are open to new ways of working in Primary Care
Want to influence and improve service delivery
Value teamwork, mentorship, and professional growth
If you are seeking a rewarding and career-advancing opportunity within a supportive, forward-thinking partnership, we would love to hear from you.
We reserve the right to close this vacancy at any time during the advertising period.
Pre-employment Requirements
Vaccinations: Full Hep B history, titre levels/boosters, MMR and Varicella status required
Right to work: Proof of UK eligibility required at interview
References: Two references required, one from your current or most recent employer
Employment history: Please declare any employment gaps of 6 weeks or more
Performers List: Applicants must be eligible for inclusion
Job description
Job responsibilities
Please refer to the supporting documents for the full Job Description outlining core responsibilities.
You will thrive in this role if you:
Are passionate about excellent patient care
Enjoy innovation and problem-solving
Are open to new ways of working in Primary Care
Want to influence and improve service delivery
Value teamwork, mentorship, and professional growth
If you are seeking a rewarding and career-advancing opportunity within a supportive, forward-thinking partnership, we would love to hear from you.
We reserve the right to close this vacancy at any time during the advertising period.
Pre-employment Requirements
Vaccinations: Full Hep B history, titre levels/boosters, MMR and Varicella status required
Right to work: Proof of UK eligibility required at interview
References: Two references required, one from your current or most recent employer
Employment history: Please declare any employment gaps of 6 weeks or more
Performers List: Applicants must be eligible for inclusion
Person Specification
Personal Qualities
Essential
- Pleasant and supportive personality
- Ability to perform well under pressure
- Smart appearance
- Resourceful
- Flexible & Adaptable approach to work including being available to provide cover as required
Qualifications and Registration
Essential
- Full GMC registration
- CCST in Primary Care (UK)
- Eligible to work in the UK
- On the UK GP Performers List
- MRCGP (desirable)
- Full UK driving licence / access to a vehicle
Knowledge
Essential
- Eligible to practise independently as a GP in the UK
- Understanding of the GMS contract and QOF
- Awareness of GP commissioning and patient choice
- Understanding of multidisciplinary teams and ARRS roles
- Interest in medical education and/or GP training (desirable)
- An understanding of GP commissioning
- A good understanding of Patient Choice
Skills
Essential
- IT skills (MS Office, Internet etc) able to competently use all basic IT software.
- IT skills (Use of Clinical Systems) experienced in use of a primary care clinical software system, preferably SystmOne and other remote consultation technology.
- IT skills (systems and software) able to independently problem solve to enable effective remote working and minimise disruption to working day.
- Excellent written and verbal communication skills
- Time Management
Person Specification
Personal Qualities
Essential
- Pleasant and supportive personality
- Ability to perform well under pressure
- Smart appearance
- Resourceful
- Flexible & Adaptable approach to work including being available to provide cover as required
Qualifications and Registration
Essential
- Full GMC registration
- CCST in Primary Care (UK)
- Eligible to work in the UK
- On the UK GP Performers List
- MRCGP (desirable)
- Full UK driving licence / access to a vehicle
Knowledge
Essential
- Eligible to practise independently as a GP in the UK
- Understanding of the GMS contract and QOF
- Awareness of GP commissioning and patient choice
- Understanding of multidisciplinary teams and ARRS roles
- Interest in medical education and/or GP training (desirable)
- An understanding of GP commissioning
- A good understanding of Patient Choice
Skills
Essential
- IT skills (MS Office, Internet etc) able to competently use all basic IT software.
- IT skills (Use of Clinical Systems) experienced in use of a primary care clinical software system, preferably SystmOne and other remote consultation technology.
- IT skills (systems and software) able to independently problem solve to enable effective remote working and minimise disruption to working day.
- Excellent written and verbal communication skills
- Time Management
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Modality Partnership
Address
St. Johns Medical Centre
High Street
Walsall Wood
WALSALL
WS9 9LP
United Kingdom
Employer's website
https://www.modalitypartnership.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Modality Partnership
Address
St. Johns Medical Centre
High Street
Walsall Wood
WALSALL
WS9 9LP
United Kingdom
Employer's website
https://www.modalitypartnership.nhs.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
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Healthcare Assistant - Birchwood Medical Practice
Modality Partnership View all jobs
Posted 21 day(s) ago
Reference: E0281-26-0148
Job summary
Ready to make an impact in Primary Care? Why not consider joining us as a Healthcare Assistant within the East Surrey Division of Modality Partnership.
If you are passionate about delivering high-quality patient care, enjoy working as part of a supportive multidisciplinary team, and want a role where you can positively influence health and wellbeing within your community, we would love to hear from you. This is an excellent opportunity to develop your clinical skills in a progressive Primary Care environment while making a meaningful difference to patients every day.
Apply now and join a team where our organisational CARE values Commitment, Accountability, Respect and Excellence shape the way we work every day.
We are seeking a Healthcare Assistant to join our team on a full-time/part-time basis. This is far more than a traditional support role you will be a vital member of the nursing and practice team, contributing directly to the delivery of safe, effective, and compassionate patient care while supporting service efficiency and quality improvement.
Why join us?
NHS pension scheme
Minimum 27 days annual leave plus 8 bank holidays (pro rata)
Employee discounts and benefits scheme
Employee Assistance Programme (EAP)
Education and career development pathways
Enhanced family-friendly policies
Flexible working options
Wellbeing support initiatives
Main duties of the job
This is a hands-on, patient-facing clinical support role working closely with the nursing and wider multidisciplinary team to promote health, prevent illness, and support the ongoing management of patients across the practice.
You will carry out a range of clinical tasks including patient health checks, observations, phlebotomy, urine testing, and ECG recording where trained, supporting both routine and long-term condition monitoring. The role also involves assisting with vaccination programmes, wound care, suture and staple removal where appropriate, and providing patients with health promotion advice to support self-care and wellbeing.
You will maintain accurate and timely clinical records, respond to patient queries, and work collaboratively across the practice to ensure smooth, safe, and effective care delivery. Flexibility, professionalism, and a compassionate approach are essential as you support both patients and colleagues in a fast-paced Primary Care environment.
Strong communication skills, good IT knowledge, and a genuine commitment to patient-centred care are key to success in this role. In return, you will be supported to develop your clinical skills and progress your career within a forward-thinking organisation.
If you are ready to make a real difference to patients lives, develop your clinical skills, and grow your career within a supportive Primary Care environment, we want to hear from you.
About us
Our East Surrey practices are part of Modality Partnership, one of the UKs largest GP super-partnerships, serving over 500,000 patients with a workforce of more than 1,800 staff. We continuously innovate to improve patient care and staff experience, embracing digital tools and automation to enhance how services are delivered.
We continuously innovate to improve patient care and staff experience. In this role, you will work closely with the healthcare team to support consistent ways of working and improve patient satisfaction. You will also gain a wide portfolio of Primary Care clinical skills and career development opportunities.
Modality Partnership is proud to be an Equal Opportunities Employer, committed to ensuring fair and inclusive recruitment in line with the Equality Act 2010.
Details
Date posted
03 September 2026
Pay scheme
Other
Salary
£14 to £16.05 an hour Depending on experience
Contract
Permanent
Working pattern
Full-time, Part-time, Flexible working
Reference number
E0281-26-0148
Job locations
Modality Partnership
Birchwood Medical Practice
Kings Road
Horley
RH6 7DG
United Kingdom
Job description
Job responsibilities
Please refer to the supporting documents for the full Job Description outlining the core responsibilities of the Healthcare Assistant role.
You will thrive in this role if you are looking to develop your clinical career, have a passion for promoting health and wellbeing, and enjoy supporting patients with long-term conditions and preventative healthcare.
We reserve the right to close this vacancy at any time during the advertising period.
Pre-employment requirements
- Vaccinations: Evidence of Hepatitis B (x3), titre level and/or booster this is mandatory for this role, and MMR and Varicella status required.
- Right to work: Proof of eligibility to work in the UK required at interview, we are not able to offer sponsorship for this role
- References: Two references required, one of which must be your current or most recent employer.
- Employment history: Any employment gaps of 6 weeks or more must be declared.
Job description
Job responsibilities
Please refer to the supporting documents for the full Job Description outlining the core responsibilities of the Healthcare Assistant role.
You will thrive in this role if you are looking to develop your clinical career, have a passion for promoting health and wellbeing, and enjoy supporting patients with long-term conditions and preventative healthcare.
We reserve the right to close this vacancy at any time during the advertising period.
Pre-employment requirements
- Vaccinations: Evidence of Hepatitis B (x3), titre level and/or booster this is mandatory for this role, and MMR and Varicella status required.
- Right to work: Proof of eligibility to work in the UK required at interview, we are not able to offer sponsorship for this role
- References: Two references required, one of which must be your current or most recent employer.
- Employment history: Any employment gaps of 6 weeks or more must be declared.
Person Specification
Knowledge
Essential
- Experience working within Primary or Secondary Care
- Experienced and qualified HCA - level 3 in health and support worker / equivalent
- Experience of data input, information gathering, and maintaining confidentiality
- Basic IT knowledge and skills
- Demonstrates understanding of person-centred care
- Willing to develop clinical skills and competency relevant to the role
Vaccination history
Essential
- Full hep b vaccination history including titre levels/and or booster evidence, you will not be able to start until you are able to provide this.
Skills
Essential
- Recent experience delivering direct patient care
- Phlebotomy skills
- Blood pressure monitoring
- Urine testing
- Excellent communication skills
- Ability to follow clinical guidelines and protocols
Desirable
- ECG recording
- EMIS or System1 experience
- Wound care
- Suture or staple removal
- Diabetes foot checks
- LTC
Personal Qualities
Essential
- Caring, compassionate, and professional approach
- Strong team player with excellent interpersonal skills
- Organised and able to prioritise workload
- Adaptable and motivated to learn new skills
- Confident supporting patients and colleagues
Person Specification
Knowledge
Essential
- Experience working within Primary or Secondary Care
- Experienced and qualified HCA - level 3 in health and support worker / equivalent
- Experience of data input, information gathering, and maintaining confidentiality
- Basic IT knowledge and skills
- Demonstrates understanding of person-centred care
- Willing to develop clinical skills and competency relevant to the role
Vaccination history
Essential
- Full hep b vaccination history including titre levels/and or booster evidence, you will not be able to start until you are able to provide this.
Skills
Essential
- Recent experience delivering direct patient care
- Phlebotomy skills
- Blood pressure monitoring
- Urine testing
- Excellent communication skills
- Ability to follow clinical guidelines and protocols
Desirable
- ECG recording
- EMIS or System1 experience
- Wound care
- Suture or staple removal
- Diabetes foot checks
- LTC
Personal Qualities
Essential
- Caring, compassionate, and professional approach
- Strong team player with excellent interpersonal skills
- Organised and able to prioritise workload
- Adaptable and motivated to learn new skills
- Confident supporting patients and colleagues
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Modality Partnership
Address
Modality Partnership
Birchwood Medical Practice
Kings Road
Horley
RH6 7DG
United Kingdom
Employer's website
https://www.modalitypartnership.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Modality Partnership
Address
Modality Partnership
Birchwood Medical Practice
Kings Road
Horley
RH6 7DG
United Kingdom
Employer's website
https://www.modalitypartnership.nhs.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Administrator/Receptionist - East Surrey Division
Modality Partnership View all jobs
Posted 21 day(s) ago
Reference: E0281-26-0150
Job summary
Ready to make an impact? Why not consider joining us as a Patient Services Assistant within East Surrey Division of Modality Partnership!
If you love helping people, enjoy variety, you want to acquire skills which embrace new technologies, and you want a role where everyday matters, we want to hear from you!
Apply now and join a team that values commitment, accountability, respect, and excellence (CARE).
We are looking for Administrator/Receptionist to join our teams at Smallfield Surgery (Smallfield), Townhill Medical Practice (Caterham) and Birchwood/Wayside Medical Practice (Horley) on full time basis. This is so much more than a traditional reception role as you will be a vital part of a team embracing technology and automation to support online, patient-facing services, and back-office administration.
Your acquired skills will maximise the use of technology to manage patient appointments and enquiries efficiently, helping ensure our practices run smoothly while delivering an outstanding patient experience.
If you are a problem-solver who enjoys interacting with people and want to make a real difference every day, this could be the role for you.
Why join us?
NHS pension scheme
Minimum 27 days annual leave + 8 bank holidays (pro rata)
Employee discounts and benefits
Employee Assistance Programme (EAP)
Career development and education pathways
Enhanced family-friendly policies
Flexible working options
Wellbeing support initiatives
Main duties of the job
This is a dynamic, patient-facing, back-office, and digitally advanced customer service role that maximises the use of digital tools and automation to maximise patient care and the overall patient experience. You will provide compassionate support, answer patient queries, and signpost to the right team member.
You will work in innovative ways, embracing new technologies such as digital patient triage and automation to support the delivery of high-quality patient care.
Key responsibilities include:
Managing appointments and patient enquiries using the provision of digital patient triage which may be initiated through online, in person, or via telephone requests
Handling administrative tasks efficiently embracing IT and innovative automation
Supporting the practice with flexibility, innovation, and problem-solving
Contributing as a confident and caring member of the team
You will need adaptability, initiative, and the drive to make a difference every day and in return you will be rewarded with meaningful work, genuine job satisfaction, and the fulfilment of seeing the positive impact you make as part of a supportive, values-driven team.
About us
Our East Surrey practices are part of Modality Partnership, one of the UKs largest GP super-partnerships, serving over 500,000 patients with a workforce of more than 1,800 staff. We continuously innovate to improve patient care and staff experience, embracing digital tools and automation to enhance how services are delivered.
In this role, you will develop key skills while helping to improve systems, processes, and ways of working across the organisation. Youll work in alignment with our CARE values of Commitment, Accountability, Respect and Excellence, bringing them to life in every patient interaction and administrative task. Youll gain a strong mix of digital, front-line, and back-office skills, playing an active role in enhancing both patient and staff experience.
All employees have access to our benefits scheme, NHS pension, and clear career development pathways. We value diversity and are proud to be an Equal Opportunities Employer, committed to fair treatment in line with the Equality Act 2010.
If you are looking for a rewarding role where your commitment and compassion truly count, apply now and grow your career with us in East Surrey Division, Modality Partnership.
Details
Date posted
03 September 2026
Pay scheme
Other
Salary
£12.85 an hour £25,126.31 per annum WTE
Contract
Permanent
Working pattern
Full-time, Part-time, Flexible working
Reference number
E0281-26-0150
Job locations
Smallfield Surgery
Wheelers Lane
Smallfield
HORLEY
Surrey
RH6 9PT
United Kingdom
Job description
Job responsibilities
You should refer to the supporting documents for a full JD outlining core responsibilities.
You will thrive if you enjoy a challenge of learning new skills, embracing new technologies including automation, helping patients, managing information efficiently, and enhancing IT skills with MS Word, Outlook, Excel, clinical systems and other systems.
If you are seeking a challenging, rewarding role in a growing, supportive team, wed love to hear from you.
We reserve the right to close this vacancy at any time during the advertising period.
Pre-employment Requirements:
Vaccinations: Mandatory for certain roles and there may be a delay to start dates where they are not provided; we provide guidance and support to manage individual and environmental risks.
Right to work: Proof of UK working eligibility required at interview.
References: Two references required, one of which must be your current/most recent employer and reference checks must cover at least the past three years of employment or training.
Employment history: Please notify us of any employment gaps of 6 weeks or more.
Job description
Job responsibilities
You should refer to the supporting documents for a full JD outlining core responsibilities.
You will thrive if you enjoy a challenge of learning new skills, embracing new technologies including automation, helping patients, managing information efficiently, and enhancing IT skills with MS Word, Outlook, Excel, clinical systems and other systems.
If you are seeking a challenging, rewarding role in a growing, supportive team, wed love to hear from you.
We reserve the right to close this vacancy at any time during the advertising period.
Pre-employment Requirements:
Vaccinations: Mandatory for certain roles and there may be a delay to start dates where they are not provided; we provide guidance and support to manage individual and environmental risks.
Right to work: Proof of UK working eligibility required at interview.
References: Two references required, one of which must be your current/most recent employer and reference checks must cover at least the past three years of employment or training.
Employment history: Please notify us of any employment gaps of 6 weeks or more.
Person Specification
Personal Qualities
Essential
- Confident, welcoming, professional, and empathetic in approach to all interactions.
- Team player with a professional manner and appearance.
- Tactful, discreet, and proactive.
- Adaptable to taking on new skills and challenges.
- Flexible and responsive to new practices and working hours.
Skills
Essential
- Customer service orientation.
- Excellent communication and interpersonal skills.
- Problem-solving and organisational ability.
- Tolerance to fast pace working retaining professionalism to be able to support patients appropriately.
- Computer literate and adaptable in line with new ways of working.
- Problem-analysis and problem-solving.
- Administrative and organisational skills.
- Ability to follow policies, practices and protocols.
Knowledge
Essential
- Customer service principles and practices.
- Basic medical terminology.
- Reception protocols and call handling preferred but not essential.
- NHS / Clinical systems / MS Office applications.
- Previous experience in NHS/general practice preferred but not essential.
- Previous call-handling experience preferred but not essential.
Person Specification
Personal Qualities
Essential
- Confident, welcoming, professional, and empathetic in approach to all interactions.
- Team player with a professional manner and appearance.
- Tactful, discreet, and proactive.
- Adaptable to taking on new skills and challenges.
- Flexible and responsive to new practices and working hours.
Skills
Essential
- Customer service orientation.
- Excellent communication and interpersonal skills.
- Problem-solving and organisational ability.
- Tolerance to fast pace working retaining professionalism to be able to support patients appropriately.
- Computer literate and adaptable in line with new ways of working.
- Problem-analysis and problem-solving.
- Administrative and organisational skills.
- Ability to follow policies, practices and protocols.
Knowledge
Essential
- Customer service principles and practices.
- Basic medical terminology.
- Reception protocols and call handling preferred but not essential.
- NHS / Clinical systems / MS Office applications.
- Previous experience in NHS/general practice preferred but not essential.
- Previous call-handling experience preferred but not essential.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Modality Partnership
Address
Smallfield Surgery
Wheelers Lane
Smallfield
HORLEY
Surrey
RH6 9PT
United Kingdom
Employer's website
https://www.modalitypartnership.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Modality Partnership
Address
Smallfield Surgery
Wheelers Lane
Smallfield
HORLEY
Surrey
RH6 9PT
United Kingdom
Employer's website
https://www.modalitypartnership.nhs.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 21 day(s) ago
Reference: E0281-26-0152
Job summary
Ready to make an impact? Why not consider joining us as Head of Operations within Modality East Surrey Division an award-winning forward-thinking GP Partnership of Modality Partnership
65k per annum WTE negotiable for the right candidate
We are seeking an experienced, dynamic and exceptional Head of Operations to join the East Surrey Division of Modality Partnership working closely with the executive partner and divisional leadership team. This full-time, senior leadership role offers the opportunity to shape, strengthen, and optimise operational services across a forward-thinking GP super-partnership.
You will play a pivotal role in shaping and delivering operational excellence across a multi-site GP service, ensuring high-quality care, strong governance and sustainable performance. If you are a compassionate, patient-focused leader with a passion for primary care, workforce wellbeing, and service improvement, we want to hear from you.We would consider operational managers from NHS background and wider secondary care. Apply now and join a partnership that embodies our organisational values of Commitment, Accountability, Respect, and Excellence (CARE).
Why join us?
- NHS pension scheme
- Minimum 27 days annual leave + 8 bank holidays (pro rata)
- Employee discounts and benefits scheme
- Employee Assistance Programme (EAP)
- Career development and education pathways
- Enhanced family-friendly policies
- Flexible working options
- Wellbeing support initiatives
Main duties of the job
As Head of Operations, you will be a pivotal member of the Divisional Board, driving operational excellence across the East Surrey Division. You will:
- Lead strategic operations, workforce management, and organisational development across the division
- Oversee governance, compliance, HR processes, risk management, and operational performance
- Provide financial oversight, budget management, and optimise resource utilisation
- Lead digital transformation and IT infrastructure initiatives to future-proof operational delivery
- Shape service delivery models to enhance both patient care and staff satisfaction
- Support the Executive Partner and Divisional Board in planning, implementing, and evaluating organisational priorities
- Work collaboratively across multidisciplinary teams and external partners to ensure high-quality, efficient, and innovative services
You will thrive in this role if you enjoy balancing strategic planning with hands-on delivery, driving meaningful change, and optimising systems, processes, and operational performance.
All employees have access to our employee benefits scheme and NHS pension. We are proud to be an Equal Opportunities Employer, committed to fair and equitable recruitment in line with the Equality Act 2010.
About us
Modality East Surrey Division is part of Modality Partnership, one of the UKs largest GP super-partnerships, serving over 500,000 patients with a multidisciplinary workforce of more than 1,800 staff. We are proud to be a Pulse GP Team of the Year 2025 award-winning practice, delivering high-quality, patient-centred care across a dynamic and evolving primary care landscape. We are committed to continuous improvement, innovation, and scalable operational solutions, including digital transformation, automation of administrative processes, and robust governance frameworks to ensure patient safety and quality assurance.
In this role, you will help shape innovative, scalable operational models that improve both patient outcomes and staff experience while supporting a culture of excellence, collaboration, and continuous improvement.
If you are ready to take on a challenging and rewarding senior leadership role, where your expertise, strategic thinking, and operational insight will make a tangible difference to patient care and service delivery, we want to hear from you. Apply now to join Modality East Surrey Division and help shape the future of primary care.
Details
Date posted
03 September 2026
Pay scheme
Other
Salary
Depending on experience £65,000 per annum WTE
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
E0281-26-0152
Job locations
Townhill Medical Practice
Guards Avenue
Caterham
Surrey
CR3 5XL
United Kingdom
Job description
Job responsibilities
Please refer to the supporting documents for the full Job Description outlining the core responsibilities of this role.
You will thrive in this position if you:
Have a passion for operational leadership within primary care
Enjoy balancing strategic planning with hands-on delivery
Are driven to optimise systems, processes and performance
Value governance, quality and patient safety
Want to lead meaningful, large-scale change
If you are seeking a challenging and rewarding senior leadership role within a growing and innovative healthcare partnership, we would welcome your application.
We reserve the right to close this vacancy at any time during the advertising period.
Pre-employment Requirements
- Vaccinations: Mandatory for certain roles; guidance provided for managing risks
- Right to work: Proof of UK eligibility required at interview
- References: Two references required, covering at least the past three years
- Employment history: Notify us of any gaps of 6 weeks or more
Job description
Job responsibilities
Please refer to the supporting documents for the full Job Description outlining the core responsibilities of this role.
You will thrive in this position if you:
Have a passion for operational leadership within primary care
Enjoy balancing strategic planning with hands-on delivery
Are driven to optimise systems, processes and performance
Value governance, quality and patient safety
Want to lead meaningful, large-scale change
If you are seeking a challenging and rewarding senior leadership role within a growing and innovative healthcare partnership, we would welcome your application.
We reserve the right to close this vacancy at any time during the advertising period.
Pre-employment Requirements
- Vaccinations: Mandatory for certain roles; guidance provided for managing risks
- Right to work: Proof of UK eligibility required at interview
- References: Two references required, covering at least the past three years
- Employment history: Notify us of any gaps of 6 weeks or more
Person Specification
Knowledge
Essential
- Strong understanding of NHS guidelines, primary care operations, and service delivery models.
- Experience working within a multi-site GP environment (desirable).
- Project and change management expertise (PRINCE2, LEAN, or equivalent (desirable).
- Significant experience as a Practice Manager, Senior Practice Manager, or equivalent NHS leadership role (essential).
Skills
Essential
- Proven senior leadership experience in healthcare operations, business management, HR, governance, IT, or related fields.
- Experience managing complex teams and delivering change within large organisations.
- Financial and commercial acumen, including budget management and risk assessment.
- Excellent stakeholder management and influencing skills at Board level.
- Competent in MS Office applications (Outlook, Excel, Word) and other relevant systems.
- Workforce leadership and a focus on quality improvement.
- A collaborative and values-driven leadership style.
Personal Qualities
Essential
- Strategic thinker with the ability to balance long-term vision and operational delivery.
- Visionary, proactive, and innovative leader.
- Strong communicator and collaborative relationship builder.
- Committed to staff development, empowerment, and wellbeing.
- Adaptable and resilient in a fast-paced healthcare environment.
- Confident operating at both strategic and operational levels.
- Comfortable leading through change and ambiguity.
- Passionate about people, culture and patient care.
Person Specification
Knowledge
Essential
- Strong understanding of NHS guidelines, primary care operations, and service delivery models.
- Experience working within a multi-site GP environment (desirable).
- Project and change management expertise (PRINCE2, LEAN, or equivalent (desirable).
- Significant experience as a Practice Manager, Senior Practice Manager, or equivalent NHS leadership role (essential).
Skills
Essential
- Proven senior leadership experience in healthcare operations, business management, HR, governance, IT, or related fields.
- Experience managing complex teams and delivering change within large organisations.
- Financial and commercial acumen, including budget management and risk assessment.
- Excellent stakeholder management and influencing skills at Board level.
- Competent in MS Office applications (Outlook, Excel, Word) and other relevant systems.
- Workforce leadership and a focus on quality improvement.
- A collaborative and values-driven leadership style.
Personal Qualities
Essential
- Strategic thinker with the ability to balance long-term vision and operational delivery.
- Visionary, proactive, and innovative leader.
- Strong communicator and collaborative relationship builder.
- Committed to staff development, empowerment, and wellbeing.
- Adaptable and resilient in a fast-paced healthcare environment.
- Confident operating at both strategic and operational levels.
- Comfortable leading through change and ambiguity.
- Passionate about people, culture and patient care.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Modality Partnership
Address
Townhill Medical Practice
Guards Avenue
Caterham
Surrey
CR3 5XL
United Kingdom
Employer's website
https://www.modalitypartnership.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Modality Partnership
Address
Townhill Medical Practice
Guards Avenue
Caterham
Surrey
CR3 5XL
United Kingdom
Employer's website
https://www.modalitypartnership.nhs.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 21 day(s) ago
Reference: E0281-26-0151
Job summary
Ready to make an impact in Primary Care? Why not consider joining us as a Health Care Assistant within the Hull Division of Modality Partnership.
If you are passionate about delivering high-quality patient care, enjoy working as part of a supportive multidisciplinary team, and want a role where you can positively influence health and wellbeing within your community, we would love to hear from you. This is an excellent opportunity to develop your clinical skills in a progressive Primary Care environment while making a meaningful difference to patients every day.
We are seeking an experienced & qualified Health Care Assistant to join our team at West Hull Health Hub, Alexandra Road, Newhall Surgery & Diadem Medical Practice on a full-time or part-time basis. This is far more than a traditional support role you will be a vital member of the nursing and practice team, contributing directly to the delivery of safe, effective, and compassionate patient care while supporting service efficiency and quality improvement.
Why join us?
As part of Modality Partnership, you will benefit from:
- NHS pension scheme
- Minimum 27 days annual leave plus 8 bank holidays (pro rata)
- Employee discounts and benefits scheme
- Employee Assistance Programme (EAP)
- Education and career development pathways
- Enhanced family-friendly policies
- Flexible working options
- Wellbeing support initiatives
Main duties of the job
This is a hands-on, patient-facing clinical support role working closely with the nursing and wider multidisciplinary team to promote health, prevent illness, and support the ongoing management of patients across the practice.
You will carry out a range of clinical tasks including patient health checks, observations, phlebotomy, urine testing, and ECG recording where trained, supporting both routine and long-term condition monitoring. The role also involves assisting with vaccination programmes, wound care, suture and staple removal where appropriate, and providing patients with health promotion advice to support self-care and wellbeing.
You will maintain accurate and timely clinical records, respond to patient queries, and work collaboratively across the practice to ensure smooth, safe, and effective care delivery. Flexibility, professionalism, and a compassionate approach are essential as you support both patients and colleagues in a fast-paced Primary Care environment.
Strong communication skills, good IT knowledge, and a genuine commitment to patient-centred care are key to success in this role. In return, you will be supported to develop your clinical skills and progress your career within a forward-thinking organisation.
If you are ready to make a real difference to patients lives, develop your clinical skills, and grow your career within a supportive Primary Care environment, we want to hear from you.
About us
Our Hull practices are part of Modality Partnership, one of the UKs largest GP super-partnerships, serving over 500,000 patients with a workforce of more than 1,800 staff. We continuously innovate to improve patient care and staff experience, embracing digital tools and automation to enhance how services are delivered.
We continuously innovate to improve patient care and staff experience. In this role, you will work closely with the healthcare team to support consistent ways of working and improve patient satisfaction. You will also gain a wide portfolio of Primary Care clinical skills and career development opportunities.
Modality Partnership is proud to be an Equal Opportunities Employer, committed to ensuring fair and inclusive recruitment in line with the Equality Act 2010.
Apply now and join a team where our organisational CARE values Commitment, Accountability, Respect and Excellence shape the way we work every day andwhere your expertise, commitment, and initiative truly matter.
Details
Date posted
03 September 2026
Pay scheme
Other
Salary
£24,852 to £28,020 a year
Contract
Permanent
Working pattern
Full-time, Part-time, Flexible working
Reference number
E0281-26-0151
Job locations
West Hull Health Hub
Calvert Lane
Hull
HU4 6BN
United Kingdom
Alexandra Health Care Centre
61 Alexandra Road
Hull
HU5 2NT
United Kingdom
New Hall Surgery
Oakfield Court
HULL
HU6 8QF
United Kingdom
Diadem Medical Practice
2 Diadem Grove
HULL
HU9 4AL
United Kingdom
Job description
Job responsibilities
Please refer to the supporting documents for the full Job Description outlining the core responsibilities of the Health Care Assistant role.
You will thrive in this role if you are looking to develop your clinical career, have a passion for promoting health and wellbeing, and enjoy supporting patients with long-term conditions and preventative healthcare.
We reserve the right to close this vacancy at any time during the advertising period.
Pre-employment requirements
- Vaccinations: Evidence of Hepatitis B (x3), titre level and/or booster, and MMR and Varicella status required. Support is available for those who are undecided.
- Right to work: Proof of eligibility to work in the UK required at interview.
- References: Two references required, one of which must be your current or most recent employer.
- Employment history: Any employment gaps of 6 weeks or more must be declared.
Job description
Job responsibilities
Please refer to the supporting documents for the full Job Description outlining the core responsibilities of the Health Care Assistant role.
You will thrive in this role if you are looking to develop your clinical career, have a passion for promoting health and wellbeing, and enjoy supporting patients with long-term conditions and preventative healthcare.
We reserve the right to close this vacancy at any time during the advertising period.
Pre-employment requirements
- Vaccinations: Evidence of Hepatitis B (x3), titre level and/or booster, and MMR and Varicella status required. Support is available for those who are undecided.
- Right to work: Proof of eligibility to work in the UK required at interview.
- References: Two references required, one of which must be your current or most recent employer.
- Employment history: Any employment gaps of 6 weeks or more must be declared.
Person Specification
Experience
Essential
- Experience working within Primary or Secondary Care.
- Experience of data input, information gathering, and maintaining confidentiality.
- Recent experience delivering direct patient care.
Personal Qualities
Essential
- Caring, compassionate, and professional approach.
- Strong team player with excellent interpersonal skills.
- Organised and able to prioritise workload.
- Adaptable and motivated to learn new skills.
- Confident supporting patients and colleagues.
Knowledge
Essential
- Phlebotomy skills.
- Blood pressure monitoring.
- Urine testing.
- Excellent communication skills.
- Ability to follow clinical guidelines and protocols.
- ECG recording.
- EMIS or System1 experience.
- Wound care.
- Suture or staple removal.
Person Specification
Experience
Essential
- Experience working within Primary or Secondary Care.
- Experience of data input, information gathering, and maintaining confidentiality.
- Recent experience delivering direct patient care.
Personal Qualities
Essential
- Caring, compassionate, and professional approach.
- Strong team player with excellent interpersonal skills.
- Organised and able to prioritise workload.
- Adaptable and motivated to learn new skills.
- Confident supporting patients and colleagues.
Knowledge
Essential
- Phlebotomy skills.
- Blood pressure monitoring.
- Urine testing.
- Excellent communication skills.
- Ability to follow clinical guidelines and protocols.
- ECG recording.
- EMIS or System1 experience.
- Wound care.
- Suture or staple removal.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Modality Partnership
Address
West Hull Health Hub
Calvert Lane
Hull
HU4 6BN
United Kingdom
Employer's website
https://www.modalitypartnership.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Modality Partnership
Address
West Hull Health Hub
Calvert Lane
Hull
HU4 6BN
United Kingdom
Employer's website
https://www.modalitypartnership.nhs.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 21 day(s) ago
Reference: E0281-26-0153
Job summary
Ready to make an impact? Why not consider joining us as a Referral Coordinator within the Birmingham Division of Modality Partnership.
We have an exciting opportunity for a motivated individual at Enki Medical Practice on a part time basis (24 hours per week) to support the timely and accurate processing of patient referrals to secondary care and external providers. If you are organised, proactive, and passionate about supporting patient pathways, we would love to hear from you.
Apply now and join a team that values Commitment, Accountability, Respect and Excellence (CARE).
This role is ideal for individuals who are career-driven and enjoy working in a fast-paced environment with time-sensitive deadlines, playing a key role in improving patient care within Primary Care services.
As an employee with us, you can benefit from:
Enrolment in the NHS pension scheme Minimum 27 days annual leave plus 8 bank holidays (pro rata) Employee discounts and benefits scheme Employee Assistance Programme (EAP) Education and career development pathways Enhanced family-friendly policies Flexible working options Wellbeing support and initiatives
Main duties of the job
This is a varied, non-patient-facing administration role focused on managing referrals across the division. You will ensure referrals are processed accurately and within required timescales, based on clinical priority.
You will use referral systems and portals confidently, manage workloads effectively, and prioritise urgent requests. The role requires strong communication, diary management, IT, and organisational skills, along with the ability to work flexibly across sites when required.
This role requires a proactive, adaptable approach. You will work as part of a wider team to ensure referrals are completed efficiently and to a high standard.
About us
Our Birmingham practices are part of Modality Partnership, one of the UKs largest GP super-partnerships, serving over 500,000 patients with a workforce of more than 1,800 staff. We continuously innovate to improve patient care and staff experience, embracing digital tools and automation to enhance how services are delivered.
We are proud to be an Equal Opportunities Employer and offer clear career development pathways alongside our benefits package.
If you are looking for a rewarding role where your work directly supports patient journeys, we welcome your application.
Details
Date posted
03 September 2026
Pay scheme
Other
Salary
£12.71 an hour £24,852.56 per annum WTE
Contract
Permanent
Working pattern
Part-time, Flexible working
Reference number
E0281-26-0153
Job locations
Enki Medical Practice, Orsborn House
55 Terrace Road
Birmingham
B19 1BP
United Kingdom
Job description
Job responsibilities
Please refer to the supporting documents for the full job description outlining the core responsibilities of this role.
You will enjoy this role if you are organised, detail-focused, and passionate about supporting patients through their referral journey, ensuring timely access to care.
We reserve the right to close this vacancy at any time during the advertising period.
Pre-employment Requirements
Vaccinations: Vaccination status will be checked where required.
Right to work: Proof of eligibility to work in the UK is required at interview.
References: Must include your current or most recent employer.
Employment history: Any gaps of 6 weeks or more must be declared.
Job description
Job responsibilities
Please refer to the supporting documents for the full job description outlining the core responsibilities of this role.
You will enjoy this role if you are organised, detail-focused, and passionate about supporting patients through their referral journey, ensuring timely access to care.
We reserve the right to close this vacancy at any time during the advertising period.
Pre-employment Requirements
Vaccinations: Vaccination status will be checked where required.
Right to work: Proof of eligibility to work in the UK is required at interview.
References: Must include your current or most recent employer.
Employment history: Any gaps of 6 weeks or more must be declared.
Person Specification
Knowledge
Essential
- GP Practice protocols and procedures.
- NHS systems EMIS/S1.
- MS Word, Outlook, Excel and other relevant software packages.
- Medical terminology.
- Referral pathways.
Skills
Essential
- Customer service orientation.
- Good listening skills.
- Good administrative skills.
- Excellent communication skills.
- Interpersonal skills.
- Accurate typing and word processing.
- Ability to follow policies, practices and protocols.
Personal Qualities
Essential
- Professional approach to work.
- Good telephone manner.
- Strong team player.
- Smart appearance.
Person Specification
Knowledge
Essential
- GP Practice protocols and procedures.
- NHS systems EMIS/S1.
- MS Word, Outlook, Excel and other relevant software packages.
- Medical terminology.
- Referral pathways.
Skills
Essential
- Customer service orientation.
- Good listening skills.
- Good administrative skills.
- Excellent communication skills.
- Interpersonal skills.
- Accurate typing and word processing.
- Ability to follow policies, practices and protocols.
Personal Qualities
Essential
- Professional approach to work.
- Good telephone manner.
- Strong team player.
- Smart appearance.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Modality Partnership
Address
Enki Medical Practice, Orsborn House
55 Terrace Road
Birmingham
B19 1BP
United Kingdom
Employer's website
https://www.modalitypartnership.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Modality Partnership
Address
Enki Medical Practice, Orsborn House
55 Terrace Road
Birmingham
B19 1BP
United Kingdom
Employer's website
https://www.modalitypartnership.nhs.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Diabetes Specialist Nurse Primary and Community Care
Modality Partnership View all jobs
Posted 21 day(s) ago
Reference: E0281-26-0154
Job summary
This is an exciting opportunity for an experienced and compassionate Diabetes Specialist Nurse to join Modality East Surrey Medical Practice and help shape the continuing development of specialist diabetes care within primary and community care.
We support approximately 45,000 to 46,000 patients across our sites in Horley, Smallfield and Townhill in Caterham. You will join an established multidisciplinary team and work closely with GPs, nurses, healthcare practitioners, clinical pharmacists, healthcare assistants, community services and Consultant Endocrinologists.
Our existing Diabetes Specialist Nurse is moving on to pursue a different venture, creating an opportunity for someone new to build on the strong foundations already established while bringing their own expertise and ideas to the service.
The role combines autonomous specialist practice with clinical leadership, education and service improvement. You will support adults with Type 1, Type 2 and complex diabetes, including patients requiring treatment intensification, insulin management, diabetes technology or coordinated multidisciplinary care.
Previous general-practice experience would be advantageous but is not essential. We welcome applications from experienced diabetes nurses working in community, integrated or secondary-care diabetes services. Appropriate induction, supervision and development will be provided to support a successful transition into primary care.
Main duties of the job
The Diabetes Specialist Nurse will manage an appropriate specialist caseload and provide expert assessment, treatment, care planning and follow-up for patients whose needs extend beyond routine long-term-condition review.
You will:
- Assess and manage adults with Type 1, Type 2 and complex diabetes within your professional competence and agreed clinical pathways.
- Develop clear, personalised and evidence-based management plans, with appropriate monitoring, follow-up, safety-netting and escalation.
- Initiate, optimise and monitor diabetes treatments within your competence and prescribing arrangements.
- Support insulin initiation, dose adjustment and complex insulin management.
- Review and support the appropriate use of contemporary diabetes treatments, including GLP-1-based therapies and SGLT-2 inhibitors.
- Interpret capillary glucose profiles, flash glucose monitoring and Continuous Glucose Monitoring data.
- Run or contribute to specialist clinics involving CGM, complex insulin management and diabetic-foot assessment.
- Support patients using insulin-pump therapy within demonstrated competence and agreed shared-care pathways.
- Recognise and respond appropriately to hypoglycaemia, hyperglycaemia, sick-day risks and potential diabetic emergencies.
About us
Modality East Surrey Medical Practice is an award-winning training practice committed to delivering high-quality, compassionate and accessible care.
We are part of Modality Partnership, one of the largest GP partnerships in the country. This gives our teams the relationships and community focus of local general practice alongside the professional networks, shared learning and development opportunities available through a larger organisation.
We are proud of our multidisciplinary approach and our commitment to innovation, education and continuous improvement. Our clinical team includes GPs, nurses, healthcare practitioners, pharmacists, healthcare assistants, care coordinators and other primary care professionals, with established links to community and secondary-care services.
The wellbeing of our patients and staff is central to how we work. We want colleagues to feel valued, supported and able to speak openly, develop professionally and contribute ideas.
As an employee with us, you can benefit from:
Enrolment in the NHS pension scheme
Minimum 27 days annual leave plus 8 bank holidays (pro rata)
Employee discounts and benefits scheme
Employee Assistance Programme (EAP)
Education and career development pathways
Enhanced family-friendly policies
Flexible working options
Wellbeing support and initiatives
Details
Date posted
03 September 2026
Pay scheme
Other
Salary
Depending on experience Band 5 - 6 equivalent depending on experience
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
E0281-26-0154
Job locations
Townhill Medical Practice
Guards Avenue
Caterham
Surrey
CR3 5XL
United Kingdom
Job description
Job responsibilities
Application Process
Modality Partnership is committed to equality, diversity and inclusion. We welcome applications from candidates of all backgrounds and will make reasonable adjustments throughout the recruitment process
Who we are looking for
We are looking for a confident, experienced and compassionate nurse who is passionate about improving outcomes for people living with diabetes.
You will need:
- Current NMC registration as an Adult Nurse.
- A recognised post-registration diabetes qualification or demonstrable equivalent specialist diabetes expertise.
- Substantial experience of managing adults with diabetes, including complex Type 2 diabetes.
- Experience operating at Band 6 level or equivalent.
- Experience of insulin management, dose titration and contemporary diabetes treatments.
- Experience of interpreting glucose-monitoring information, including flash monitoring or CGM.
- Knowledge or experience of managing Type 1 diabetes within established specialist or shared-care pathways.
- The ability to undertake comprehensive clinical assessment and formulate clear and safe management plans.
- Strong multidisciplinary working, communication and patient-education skills.
- Experience of supporting, supervising, mentoring or developing colleagues.
- An understanding of clinical governance, patient safety, information governance and evidence-based practice.
- Current Basic Life Support certification.
- Identify diabetes complications and arrange timely investigation, treatment, referral or specialist escalation.
- Work closely with GPs, Consultant Endocrinologists, clinical pharmacists, community teams and other members of the multidisciplinary team.
- Support the management of hypertension and wider cardiovascular and renal risk in people living with diabetes.
- Provide specialist advice and clinical leadership to nurses, healthcare practitioners and the wider clinical team.
- Contribute to clinical supervision, mentoring, education and competency development.
- Help colleagues develop confidence in insulin management, CGM, diabetes technology, documentation and supported self-management.
- Educate patients, carers and families about diabetes, medicines, insulin administration, glucose monitoring, foot care, lifestyle and the safe use of diabetes technology.
- Use clinical data and audit to identify patients with poor glycaemic control, uncontrolled hypertension, recurrent hypoglycaemia, high cardiovascular or renal risk, or gaps in essential diabetes care.
- Contribute to the development of clinical pathways, policies, templates and service-improvement initiatives.
- Work with the Clinical Director, Medical Director, Head of Operations and wider leadership team to improve and develop the patient journey.
A V300 Independent Prescribing qualification would be desirable but is not essential. Candidates who do not already hold the qualification should be willing to work towards it within an agreed timeframe where required for the role.
Primary-care experience, community diabetes experience, insulin-pump knowledge, diabetic-foot expertise, teaching qualifications and experience of service redesign would also be advantageous.
If you are an experienced diabetes nurse who would value the opportunity to bring specialist care closer to patients, support the development of colleagues and help shape an ambitious primary care diabetes service, we would be delighted to hear from you.
Informal conversations and visits are warmly welcomed.
For an informal discussion or to arrange a visit, please contact: Clare Jardin, 01293 771200 or [email protected]
Pre-employment Requirements Vaccinations: Mandatory vaccination evidence is required for this role, including Hepatitis B, MMR, and Varicella.
Right to work: Proof of eligibility to work in the UK is required at interview stage.
References: References must be obtained prior to employment, including one from your current or most recent employer.
Employment history: Any employment gaps of six weeks or more must be declared.
Job description
Job responsibilities
Application Process
Modality Partnership is committed to equality, diversity and inclusion. We welcome applications from candidates of all backgrounds and will make reasonable adjustments throughout the recruitment process
Who we are looking for
We are looking for a confident, experienced and compassionate nurse who is passionate about improving outcomes for people living with diabetes.
You will need:
- Current NMC registration as an Adult Nurse.
- A recognised post-registration diabetes qualification or demonstrable equivalent specialist diabetes expertise.
- Substantial experience of managing adults with diabetes, including complex Type 2 diabetes.
- Experience operating at Band 6 level or equivalent.
- Experience of insulin management, dose titration and contemporary diabetes treatments.
- Experience of interpreting glucose-monitoring information, including flash monitoring or CGM.
- Knowledge or experience of managing Type 1 diabetes within established specialist or shared-care pathways.
- The ability to undertake comprehensive clinical assessment and formulate clear and safe management plans.
- Strong multidisciplinary working, communication and patient-education skills.
- Experience of supporting, supervising, mentoring or developing colleagues.
- An understanding of clinical governance, patient safety, information governance and evidence-based practice.
- Current Basic Life Support certification.
- Identify diabetes complications and arrange timely investigation, treatment, referral or specialist escalation.
- Work closely with GPs, Consultant Endocrinologists, clinical pharmacists, community teams and other members of the multidisciplinary team.
- Support the management of hypertension and wider cardiovascular and renal risk in people living with diabetes.
- Provide specialist advice and clinical leadership to nurses, healthcare practitioners and the wider clinical team.
- Contribute to clinical supervision, mentoring, education and competency development.
- Help colleagues develop confidence in insulin management, CGM, diabetes technology, documentation and supported self-management.
- Educate patients, carers and families about diabetes, medicines, insulin administration, glucose monitoring, foot care, lifestyle and the safe use of diabetes technology.
- Use clinical data and audit to identify patients with poor glycaemic control, uncontrolled hypertension, recurrent hypoglycaemia, high cardiovascular or renal risk, or gaps in essential diabetes care.
- Contribute to the development of clinical pathways, policies, templates and service-improvement initiatives.
- Work with the Clinical Director, Medical Director, Head of Operations and wider leadership team to improve and develop the patient journey.
A V300 Independent Prescribing qualification would be desirable but is not essential. Candidates who do not already hold the qualification should be willing to work towards it within an agreed timeframe where required for the role.
Primary-care experience, community diabetes experience, insulin-pump knowledge, diabetic-foot expertise, teaching qualifications and experience of service redesign would also be advantageous.
If you are an experienced diabetes nurse who would value the opportunity to bring specialist care closer to patients, support the development of colleagues and help shape an ambitious primary care diabetes service, we would be delighted to hear from you.
Informal conversations and visits are warmly welcomed.
For an informal discussion or to arrange a visit, please contact: Clare Jardin, 01293 771200 or [email protected]
Pre-employment Requirements Vaccinations: Mandatory vaccination evidence is required for this role, including Hepatitis B, MMR, and Varicella.
Right to work: Proof of eligibility to work in the UK is required at interview stage.
References: References must be obtained prior to employment, including one from your current or most recent employer.
Employment history: Any employment gaps of six weeks or more must be declared.
Person Specification
Skills
Essential
- Clinical leadership skills with the ability to support and guide others.
- Clinical skills including cervical cytology, immunisation and vaccination, ear care, and minor surgery.
- Change-management skills with the ability to support patients in making lifestyle changes.
- Strong communication skills, both written and verbal.
- Ability to communicate sensitive or difficult information to patients and their families.
- Negotiation and conflict management skills.
- Ability to provide teaching, supervision, and mentorship in a clinical setting.
- Competent IT skills and confidence using digital systems.
Personal Qualities
Essential
- Professional and responsible approach to work.
- Polite, confident, and effective telephone manner.
- Strong team player who works well with others.
- Smart, professional appearance at all times.
- Exercises tact and discretion in all situations.
- Demonstrates initiative and the ability to respond effectively to unforeseen events during a shift.
- Demonstrates flexibility towards new working practices and varying working hours.
Qualifications
Essential
- Registered Nurse qualification with a minimum of two years post-registration experience.
- At least one year of experience in General Practice or community nursing.
- Experience in nurse-led management of chronic conditions.
- Experience implementing clinical guidelines and protocols.
- Experience in audit activity and quality improvement initiatives.
- Clinical supervision training and experience.
Knowledge
Essential
- Knowledge of managing patients with long-term and chronic conditions.
- Understanding of accountability within your own role and the roles of others in Primary Care.
- Knowledge of effective health promotion and preventative care strategies.
- Awareness of local and national health policies and priorities.
- Understanding of the wider health and care system.
- Knowledge of clinical governance principles within Primary Care.
- Understanding of patient group directions and related policies.
- Knowledge of public health principles and population health.
- Ability to recognise factors affecting health within the local community.
- Knowledge of local public health issues and challenges.
Person Specification
Skills
Essential
- Clinical leadership skills with the ability to support and guide others.
- Clinical skills including cervical cytology, immunisation and vaccination, ear care, and minor surgery.
- Change-management skills with the ability to support patients in making lifestyle changes.
- Strong communication skills, both written and verbal.
- Ability to communicate sensitive or difficult information to patients and their families.
- Negotiation and conflict management skills.
- Ability to provide teaching, supervision, and mentorship in a clinical setting.
- Competent IT skills and confidence using digital systems.
Personal Qualities
Essential
- Professional and responsible approach to work.
- Polite, confident, and effective telephone manner.
- Strong team player who works well with others.
- Smart, professional appearance at all times.
- Exercises tact and discretion in all situations.
- Demonstrates initiative and the ability to respond effectively to unforeseen events during a shift.
- Demonstrates flexibility towards new working practices and varying working hours.
Qualifications
Essential
- Registered Nurse qualification with a minimum of two years post-registration experience.
- At least one year of experience in General Practice or community nursing.
- Experience in nurse-led management of chronic conditions.
- Experience implementing clinical guidelines and protocols.
- Experience in audit activity and quality improvement initiatives.
- Clinical supervision training and experience.
Knowledge
Essential
- Knowledge of managing patients with long-term and chronic conditions.
- Understanding of accountability within your own role and the roles of others in Primary Care.
- Knowledge of effective health promotion and preventative care strategies.
- Awareness of local and national health policies and priorities.
- Understanding of the wider health and care system.
- Knowledge of clinical governance principles within Primary Care.
- Understanding of patient group directions and related policies.
- Knowledge of public health principles and population health.
- Ability to recognise factors affecting health within the local community.
- Knowledge of local public health issues and challenges.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Modality Partnership
Address
Townhill Medical Practice
Guards Avenue
Caterham
Surrey
CR3 5XL
United Kingdom
Employer's website
https://www.modalitypartnership.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Modality Partnership
Address
Townhill Medical Practice
Guards Avenue
Caterham
Surrey
CR3 5XL
United Kingdom
Employer's website
https://www.modalitypartnership.nhs.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Senior Patient Services Assistant - Birmingham Division
Modality Partnership View all jobs
Posted 29 day(s) ago
Reference: E0281-26-0147
Job summary
Ready to take the next step in your career?
Join us as a Senior Patient Services Assistant within the Birmingham Division of Modality Partnership.
If you are passionate about leading teams, delivering excellent patient service, and embracing innovation and technology, we want to hear from you.
We are seeking a full-time Senior Patient Services Assistant to join Smethwick Medical Centre. This is more than a traditional reception role, you will be a high-performing team leader supporting both patient-facing and back-office functions while ensuring the smooth day-to-day running of the reception team.
Working closely with the Site Manager and Clinical Lead, you will line manage the Patient Services Assistant (PSA) team, support service improvements, and help create a positive patient experience. This role offers excellent development opportunities and will help build the leadership and operational skills needed for future progression, including Practice Manager roles.
At Modality Partnership, we live by our CARE values Commitment, Accountability, Respect and Excellence and we are looking for individuals who bring these values to life every day.
Why Join Us?
- NHS pension scheme
- Minimum 27 days annual leave + 8 bank holidays (pro rata)
- Employee discounts and benefits
- Employee Assistance Programme (EAP)
- Career development pathways
- Enhanced family-friendly policies
- Flexible working options
- Wellbeing support initiatives
Main duties of the job
This is a combined leadership and operational role. You will:
- Line manage and support the PSA team to deliver high-quality reception and administrative services
- Ensure the smooth running of patient-facing and back-office functions
- Confidently handle and support complex or escalated patient queries
- Proactively signpost patients to the appropriate clinician or service
- Promote consistent ways of working to improve patient and staff satisfaction
- Use digital systems and MS Office applications effectively
To thrive in this role, you will also have:
- Proven experience in administrative or operational roles within healthcare or primary care
- Strong organisational skills and the ability to prioritise and manage competing workloads
- Effective communication and leadership skills to support teams and stakeholders
- Ability to work flexibly, think innovatively, and deliver solutions to improve day-to-day processes
- Experience collaborating with multiple teams, divisions, or boards to achieve strategic objectives
You will need to remain calm under pressure, de-escalate conflict where required, and lead by example in delivering excellent customer service.
If you are looking for a rewarding opportunity where you can lead, innovate, and make a meaningful difference to both patients and colleagues, we want to hear from you. Apply now and take the next step in your leadership journey with Modality Partnership.
We reserve the right to close this vacancy early.
About us
Our Birmingham practices are part of Modality Partnership, one of the UKs largest GP super-partnerships, serving over 500,000 patients with a workforce of more than 1,800 staff.
We continuously innovate to improve patient care and staff experience, embracing digital tools and automation to enhance how services are delivered.
In this role, you will develop a strong mix of leadership, digital, and operational skills while contributing to service improvement across the division.
All employees have access to clear career development pathways. We value diversity and are proud to be an Equal Opportunities Employer, committed to fair treatment in line with the Equality Act 2010.
Details
Date posted
26 August 2026
Pay scheme
Other
Salary
£14.15 an hour Starting Salary is £27,668.27 per annum WTE
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
E0281-26-0147
Job locations
Smethwick Medical Centre
Regent Street
Smethwick
B66 3BQ
United Kingdom
Job description
Job responsibilities
Please refer to the supporting documents section to retrieve the JD detailing the core responsibilities of this role.
You will love this job if you have a passion for delivering high quality patient services, thinking outside the box, managing a small team of individuals and you are able to de-escalate conflict and manage stressful situations whilst supporting along with the team to deliver high quality customer service.
If you feel this is the ideal career advancing opportunity for you and you want to rise to the challenge, we welcome an application for you to join our growing team of likeminded people.
If you are looking for a rewarding opportunity where you can lead, innovate, and make a meaningful difference to both patients and colleagues, we want to hear from you. Apply now and take the next step in your leadership journey with Modality Partnership.
Pre-employment Requirements
- Vaccinations: Vaccination status will be reviewed for risk management purposes. Some vaccinations are mandatory where applicable.
- Right to Work: Proof of UK working eligibility required at interview stage. Sponsorship is not available for this role.
- References: Two references required prior to employment, including your current or most recent employer.
- Employment History: Any employment gaps of 6 weeks or more must be explained.
Job description
Job responsibilities
Please refer to the supporting documents section to retrieve the JD detailing the core responsibilities of this role.
You will love this job if you have a passion for delivering high quality patient services, thinking outside the box, managing a small team of individuals and you are able to de-escalate conflict and manage stressful situations whilst supporting along with the team to deliver high quality customer service.
If you feel this is the ideal career advancing opportunity for you and you want to rise to the challenge, we welcome an application for you to join our growing team of likeminded people.
If you are looking for a rewarding opportunity where you can lead, innovate, and make a meaningful difference to both patients and colleagues, we want to hear from you. Apply now and take the next step in your leadership journey with Modality Partnership.
Pre-employment Requirements
- Vaccinations: Vaccination status will be reviewed for risk management purposes. Some vaccinations are mandatory where applicable.
- Right to Work: Proof of UK working eligibility required at interview stage. Sponsorship is not available for this role.
- References: Two references required prior to employment, including your current or most recent employer.
- Employment History: Any employment gaps of 6 weeks or more must be explained.
Person Specification
Knowledge
Essential
- Customer service principles and practices
- Basic medical terminology
- Reception protocols
- Basic telephone call management, including taking and transferring calls
- MS Word, Outlook, Excel, and other relevant software packages
Desirable
- Knowledge of / experience from within NHS/General Practice
- Previous call-handling experience
- Basic HR knowledge
- NHS systems
Skills
Essential
- Customer service orientation
- Excellent listening, communication, and interpersonal skills
- Problem-analysis and problem-solving
- Administrative and organisational skills
- Ability to follow policies, practices, and protocols
- Stress tolerance
- Ability to handle patients (both on the telephone and in person) who may be angry, upset, or distressed
- Computer-literate and adaptable in using different software
Personal Qualities
Essential
- Confident and welcoming demeanour
- Professional approach to work
- Good telephone manner
- Strong team player
- Smart appearance
- Exercises tact and discretion at all times
- Demonstrates initiative to handle any unforeseen events during a shift.
- Demonstrates flexibility towards new working practices and towards working hours
Qualifications
Essential
- NVQ Level 2 or equivalent experience
Person Specification
Knowledge
Essential
- Customer service principles and practices
- Basic medical terminology
- Reception protocols
- Basic telephone call management, including taking and transferring calls
- MS Word, Outlook, Excel, and other relevant software packages
Desirable
- Knowledge of / experience from within NHS/General Practice
- Previous call-handling experience
- Basic HR knowledge
- NHS systems
Skills
Essential
- Customer service orientation
- Excellent listening, communication, and interpersonal skills
- Problem-analysis and problem-solving
- Administrative and organisational skills
- Ability to follow policies, practices, and protocols
- Stress tolerance
- Ability to handle patients (both on the telephone and in person) who may be angry, upset, or distressed
- Computer-literate and adaptable in using different software
Personal Qualities
Essential
- Confident and welcoming demeanour
- Professional approach to work
- Good telephone manner
- Strong team player
- Smart appearance
- Exercises tact and discretion at all times
- Demonstrates initiative to handle any unforeseen events during a shift.
- Demonstrates flexibility towards new working practices and towards working hours
Qualifications
Essential
- NVQ Level 2 or equivalent experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Modality Partnership
Address
Smethwick Medical Centre
Regent Street
Smethwick
B66 3BQ
United Kingdom
Employer's website
https://www.modalitypartnership.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Modality Partnership
Address
Smethwick Medical Centre
Regent Street
Smethwick
B66 3BQ
United Kingdom
Employer's website
https://www.modalitypartnership.nhs.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Patient Services Assistant - Wellspring Surgery
Modality Partnership View all jobs
Posted 29 day(s) ago
Reference: E0281-26-0149
Job summary
Ready to make an impact? Why not consider joining us as a Patient Services Assistant within Nottingham Division of Modality Partnership!
If you love helping people, enjoy variety, you want to acquire skills which embrace new technologies, and you want a role where everyday matters, we want to hear from you!
Apply now and join a team that values commitment, accountability, respect, and excellence (CARE).
We are looking for a Patient Services Assistant (Receptionist) to join our team at Wellspring Surgery part time for 25 hours per week Monday to Friday 1.30 until 6.30pm. This is so much more than a traditional reception role as you will be a vital part of a team embracing technology and automation to support online, patient-facing services, and back-office administration.
Your acquired skills will maximise the use of technology to manage patient appointments and enquiries efficiently, helping ensure our practices run smoothly while delivering an outstanding patient experience.
If you are a problem-solver who enjoys interacting with people and want to make a real difference every day, this could be the role for you.
Why join us?
NHS pension scheme
Minimum 27 days annual leave + 8 bank holidays (pro rata)
Employee discounts and benefits
Employee Assistance Programme (EAP)
Career development and education pathways
Enhanced family-friendly policies
Flexible working options
Wellbeing support initiatives
Main duties of the job
This is a dynamic, patient-facing, back-office, and digitally advanced customer service role that maximises the use of digital tools and automation to maximise patient care and the overall patient experience. You will provide compassionate support, answer patient queries, and signpost to the right team member.
You will work in innovative ways, embracing new technologies such as digital patient triage and automation to support the delivery of high-quality patient care.
Key responsibilities include:
Managing appointments and patient enquiries using the provision of digital patient triage which may be initiated through online, in person, or via telephone requests
Handling administrative tasks efficiently embracing IT and innovative automation
Supporting the practice with flexibility, innovation, and problem-solving
Contributing as a confident and caring member of the team
You will need adaptability, initiative, and the drive to make a difference every day and in return you will be rewarded with meaningful work, genuine job satisfaction, and the fulfilment of seeing the positive impact you make as part of a supportive, values-driven team.
About us
Our Nottingham practices are part of Modality Partnership, one of the UKs largest GP super-partnerships, serving over 500,000 patients with a workforce of more than 1,800 staff. We continuously innovate to improve patient care and staff experience, embracing digital tools and automation to enhance how services are delivered.
In this role, you will develop key skills while helping to improve systems, processes, and ways of working across the organisation. Youll work in alignment with our CARE values of Commitment, Accountability, Respect and Excellence, bringing them to life in every patient interaction and administrative task. Youll gain a strong mix of digital, front-line, and back-office skills, playing an active role in enhancing both patient and staff experience.
All employees have access to our benefits scheme, NHS pension, and clear career development pathways. We value diversity and are proud to be an Equal Opportunities Employer, committed to fair treatment in line with the Equality Act 2010.
If you are looking for a rewarding role where your commitment and compassion truly count, apply now and grow your career with us in Modality Partnership..
Details
Date posted
26 August 2026
Pay scheme
Other
Salary
£12.80 an hour
Contract
Permanent
Working pattern
Part-time, Flexible working
Reference number
E0281-26-0149
Job locations
Wellspring Surgery
St Anns Valley Centre
Nottingham
NG3 3GG
United Kingdom
Job description
Job responsibilities
You should refer to the supporting documents for a full JD outlining core responsibilities.
You will thrive if you enjoy a challenge of learning new skills, embracing new technologies including automation, helping patients, managing information efficiently, and enhancing IT skills with MS Word, Outlook, Excel, clinical systems and other systems.
If you are seeking a challenging, rewarding role in a growing, supportive team, wed love to hear from you.
We reserve the right to close this vacancy at any time during the advertising period.
Pre-employment Requirements:
Vaccinations: Mandatory for certain roles and there may be a delay to start dates where they are not provided; we provide guidance and support to manage individual and environmental risks.
Right to work: Proof of UK working eligibility required at interview.
References: Two references required, one of which must be your current/most recent employer and reference checks must cover at least the past three years of employment or training.
Employment history: Please notify us of any employment gaps of 6 weeks or more.
Job description
Job responsibilities
You should refer to the supporting documents for a full JD outlining core responsibilities.
You will thrive if you enjoy a challenge of learning new skills, embracing new technologies including automation, helping patients, managing information efficiently, and enhancing IT skills with MS Word, Outlook, Excel, clinical systems and other systems.
If you are seeking a challenging, rewarding role in a growing, supportive team, wed love to hear from you.
We reserve the right to close this vacancy at any time during the advertising period.
Pre-employment Requirements:
Vaccinations: Mandatory for certain roles and there may be a delay to start dates where they are not provided; we provide guidance and support to manage individual and environmental risks.
Right to work: Proof of UK working eligibility required at interview.
References: Two references required, one of which must be your current/most recent employer and reference checks must cover at least the past three years of employment or training.
Employment history: Please notify us of any employment gaps of 6 weeks or more.
Person Specification
Personal Qualities
Essential
- Confident, welcoming, professional, empathetic
- Team player with a professional manner and appearance
- Tactful, discreet, and proactive
- Adaptable to taking on new skills and challenges
- Flexible and responsive to new practices and working hours
Knowledge
Essential
- Knowledge of customer service principles
- Reception protocols and call handling preferred but not essential
- NHS / Clinical systems / MS Office applications
- Previous experience in NHS/general practice preferred but not essential
Skills
Essential
- Excellent communication and interpersonal skills
- Problem-solving and organisational ability
- Tolerance to fast pace working retaining professionalism to be able to support patients appropriately
- Computer literate and adaptable in line with new ways of working
Person Specification
Personal Qualities
Essential
- Confident, welcoming, professional, empathetic
- Team player with a professional manner and appearance
- Tactful, discreet, and proactive
- Adaptable to taking on new skills and challenges
- Flexible and responsive to new practices and working hours
Knowledge
Essential
- Knowledge of customer service principles
- Reception protocols and call handling preferred but not essential
- NHS / Clinical systems / MS Office applications
- Previous experience in NHS/general practice preferred but not essential
Skills
Essential
- Excellent communication and interpersonal skills
- Problem-solving and organisational ability
- Tolerance to fast pace working retaining professionalism to be able to support patients appropriately
- Computer literate and adaptable in line with new ways of working
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Modality Partnership
Address
Wellspring Surgery
St Anns Valley Centre
Nottingham
NG3 3GG
United Kingdom
Employer's website
https://www.modalitypartnership.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Modality Partnership
Address
Wellspring Surgery
St Anns Valley Centre
Nottingham
NG3 3GG
United Kingdom
Employer's website
https://www.modalitypartnership.nhs.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 1 month(s) ago
Reference: E0281-26-0144
Job summary
Ready to make an impact in Primary Care? Why not consider joining us as a Health Care Assistant within the St Helens Division of Modality Partnership.
If you are passionate about delivering high-quality patient care, enjoy working as part of a supportive multidisciplinary team, and want a role where you can positively influence health and wellbeing within your community, we would love to hear from you. This is an excellent opportunity to develop your clinical skills in a progressive Primary Care environment while making a meaningful difference to patients every day.
Apply now and join a team where our organisational CARE values Commitment, Accountability, Respect and Excellence shape the way we work every day.
We are seeking a Health Care Assistant to join our team at Haydock Medical Centre on a full-time basis. This is far more than a traditional support role you will be a vital member of the nursing and practice team, contributing directly to the delivery of safe, effective, and compassionate patient care while supporting service efficiency and quality improvement.
Why join us?
As part of Modality Partnership, you will benefit from:
- NHS pension scheme
- Minimum 27 days annual leave plus 8 bank holidays (pro rata)
- Employee discounts and benefits scheme
- Employee Assistance Programme (EAP)
- Education and career development pathways
- Enhanced family-friendly policies
- Flexible working options
- Wellbeing support initiatives
Main duties of the job
This is a hands-on, patient-facing clinical support role working closely with the nursing and wider multidisciplinary team to promote health, prevent illness, and support the ongoing management of patients across the practice.
You will carry out a range of clinical tasks including patient health checks, observations, phlebotomy, urine testing, and ECG recording where trained, supporting both routine and long-term condition monitoring. The role also involves assisting with vaccination programmes, wound care, suture and staple removal where appropriate and providing patients with health promotion advice to support self-care and wellbeing.
You will maintain accurate and timely clinical records, respond to patient queries, and work collaboratively across the practice to ensure smooth, safe, and effective care delivery. Flexibility, professionalism and a compassionate approach are essential as you support both patients and colleagues in a fast-paced Primary Care environment.
Strong communication skills, good IT knowledge and a genuine commitment to patient-centred care are key to success in this role. In return you will be supported to develop your clinical skills and progress your career within a forward-thinking organisation.
If you are ready to make a real difference to patients lives, develop your clinical skills, and grow your career within a supportive Primary Care environment, we want to hear from you.
About us
Our St Helen's practices are part of Modality Partnership, one of the UKs largest GP super-partnerships, serving over 500,000 patients with a workforce of more than 1,800 staff. We continuously innovate to improve patient care and staff experience, embracing digital tools and automation to enhance how services are delivered.
We continuously innovate to improve patient care and staff experience. In this role, you will work closely with the healthcare team to support consistent ways of working and improve patient satisfaction. You will also gain a wide portfolio of Primary Care clinical skills and career development opportunities.
Modality Partnership is proud to be an Equal Opportunities Employer, committed to ensuring fair and inclusive recruitment in line with the Equality Act 2010.
Details
Date posted
19 August 2026
Pay scheme
Other
Salary
£13.66 an hour £26,710.15 per annum WTE
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
E0281-26-0144
Job locations
Haydock Medical Centre
Woodside Road
Haydock
ST. HELENS
Merseyside
WA11 0NA
United Kingdom
Job description
Job responsibilities
Please refer to the supporting documents for the full Job Description outlining the core responsibilities of the Health Care Assistant role.
You will thrive in this role if you are looking to develop your clinical career, have a passion for promoting health and wellbeing, and enjoy supporting patients with long-term conditions and preventative healthcare.
We reserve the right to close this vacancy at any time during the advertising period.
Pre-employment requirements
- Vaccinations: Evidence of Hepatitis B (x3), titre level and/or booster, and MMR and Varicella status required. Support is available for those who are undecided.
- Right to work: Proof of eligibility to work in the UK required at interview.
- References: Two references required, one of which must be your current or most recent employer.
- Employment history: Any employment gaps of 6 weeks or more must be declared.
Job description
Job responsibilities
Please refer to the supporting documents for the full Job Description outlining the core responsibilities of the Health Care Assistant role.
You will thrive in this role if you are looking to develop your clinical career, have a passion for promoting health and wellbeing, and enjoy supporting patients with long-term conditions and preventative healthcare.
We reserve the right to close this vacancy at any time during the advertising period.
Pre-employment requirements
- Vaccinations: Evidence of Hepatitis B (x3), titre level and/or booster, and MMR and Varicella status required. Support is available for those who are undecided.
- Right to work: Proof of eligibility to work in the UK required at interview.
- References: Two references required, one of which must be your current or most recent employer.
- Employment history: Any employment gaps of 6 weeks or more must be declared.
Person Specification
Personal Qualities
Essential
- Caring, compassionate, and professional approach.
- Strong team player with excellent interpersonal skills.
- Organised and able to prioritise workload.
- Adaptable and motivated to learn new skills.
- Confident supporting patients and colleagues.
Personal Qualities
Essential
- Caring, compassionate, and professional approach.
- Strong team player with excellent interpersonal skills.
- Organised and able to prioritise workload.
- Adaptable and motivated to learn new skills.
- Confident supporting patients and colleagues.
Knowledge
Essential
- Phlebotomy skills.
- Blood pressure monitoring.
- Urine testing.
- Excellent communication skills.
- Ability to follow clinical guidelines and protocols.
- ECG recording.
- EMIS or System1 experience.
- Wound care.
- Suture or staple removal.
Experience
Essential
- Experience working within Primary or Secondary Care.
- Experience of data input, information gathering, and maintaining confidentiality.
- Recent experience delivering direct patient care.
Person Specification
Personal Qualities
Essential
- Caring, compassionate, and professional approach.
- Strong team player with excellent interpersonal skills.
- Organised and able to prioritise workload.
- Adaptable and motivated to learn new skills.
- Confident supporting patients and colleagues.
Personal Qualities
Essential
- Caring, compassionate, and professional approach.
- Strong team player with excellent interpersonal skills.
- Organised and able to prioritise workload.
- Adaptable and motivated to learn new skills.
- Confident supporting patients and colleagues.
Knowledge
Essential
- Phlebotomy skills.
- Blood pressure monitoring.
- Urine testing.
- Excellent communication skills.
- Ability to follow clinical guidelines and protocols.
- ECG recording.
- EMIS or System1 experience.
- Wound care.
- Suture or staple removal.
Experience
Essential
- Experience working within Primary or Secondary Care.
- Experience of data input, information gathering, and maintaining confidentiality.
- Recent experience delivering direct patient care.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Modality Partnership
Address
Haydock Medical Centre
Woodside Road
Haydock
ST. HELENS
Merseyside
WA11 0NA
United Kingdom
Employer's website
https://www.modalitypartnership.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Modality Partnership
Address
Haydock Medical Centre
Woodside Road
Haydock
ST. HELENS
Merseyside
WA11 0NA
United Kingdom
Employer's website
https://www.modalitypartnership.nhs.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Patient Services Assistant - Birmingham Division
Modality Partnership View all jobs
Posted 1 month(s) ago
Reference: E0281-26-0145
Job summary
Ready to make an impact? Why not consider joining us as a Patient Services Assistant within Birmingham Division of Modality Partnership!
If you love helping people, enjoy variety, you want to acquire skills which embrace new technologies, and you want a role where everyday matters, we want to hear from you!
Apply now and join a team that values commitment, accountability, respect, and excellence (CARE).
We are looking for Patient Services Assistant (Receptionists) to join our team at Smethwick Medical Centre on a full-time basis. This is so much more than a traditional reception role as you will be a vital part of a team embracing technology and automation to support online, patient-facing services, and back-office administration.
Your acquired skills will maximise the use of technology to manage patient appointments and enquiries efficiently, helping ensure our practices run smoothly while delivering an outstanding patient experience.
If you are a problem-solver who enjoys interacting with people and want to make a real difference every day, this could be the role for you.
Why join us?
- NHS pension scheme
- Minimum 27 days annual leave + 8 bank holidays (pro rata)
- Employee discounts and benefits
- Employee Assistance Programme (EAP)
- Career development and education pathways
- Enhanced family-friendly policies
- Flexible working options
- Wellbeing support initiatives
Main duties of the job
This is a dynamic, patient-facing, back-office, and digitally advanced customer service role that maximises the use of digital tools and automation to maximise patient care and the overall patient experience. You will provide compassionate support, answer patient queries, and signpost to the right team member.
You will work in innovative ways, embracing new technologies such as digital patient triage and automation to support the delivery of high-quality patient care.
Key responsibilities include:
- Managing appointments and patient enquiries using the provision of digital patient triage which may be initiated through online, in person, or via telephone requests
- Handling administrative tasks efficiently embracing IT and innovative automation
- Supporting the practice with flexibility, innovation, and problem-solving
- Contributing as a confident and caring member of the team
You will need adaptability, initiative, and the drive to make a difference every day and in return you will be rewarded with meaningful work, genuine job satisfaction, and the fulfilment of seeing the positive impact you make as part of a supportive, values-driven team.
About us
, Our Birmingham practices are part of Modality Partnership, one of the UKs largest GP super-partnerships, serving over 500,000 patients with a workforce of more than 1,800 staff. We continuously innovate to improve patient care and staff experience, embracing digital tools and automation to enhance how services are delivered.
In this role, you will develop key skills while helping to improve systems, processes, and ways of working across the organisation. Youll work in alignment with our CARE values of Commitment, Accountability, Respect and Excellence, bringing them to life in every patient interaction and administrative task. Youll gain a strong mix of digital, front-line, and back-office skills, playing an active role in enhancing both patient and staff experience.
All employees have access to our benefits scheme, NHS pension, and clear career development pathways. We value diversity and are proud to be an Equal Opportunities Employer, committed to fair treatment in line with the Equality Act 2010.
If you are looking for a rewarding role where your commitment and compassion truly count, apply now and grow your career with us in Birmingham Division, Modality Partnership.
Details
Date posted
19 August 2026
Pay scheme
Other
Salary
£12.71 an hour £24,852.56 per annum WTE
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
E0281-26-0145
Job locations
Smethwick Medical Centre
Regent Street
SMETHWICK
West Midlands
B66 3BQ
United Kingdom
Job description
Job responsibilities
You should refer to the supporting documents for a full JD outlining core responsibilities.
You will thrive if you enjoy a challenge of learning new skills, embracing new technologies including automation, helping patients, managing information efficiently, and enhancing IT skills with MS Word, Outlook, Excel, clinical systems and other systems.
If you are seeking a challenging, rewarding role in a growing, supportive team, wed love to hear from you.
We reserve the right to close this vacancy at any time during the advertising period.
Pre-employment Requirements:
- Vaccinations: Mandatory for certain roles and there may be a delay to start dates where they are not provided; we provide guidance and support to manage individual and environmental risks.
- Right to work: Proof of UK working eligibility required at interview.
- References: Two references required, one of which must be your current/most recent employer and reference checks must cover at least the past three years of employment or training.
- Employment history: Please notify us of any employment gaps of 6 weeks or more.
Job description
Job responsibilities
You should refer to the supporting documents for a full JD outlining core responsibilities.
You will thrive if you enjoy a challenge of learning new skills, embracing new technologies including automation, helping patients, managing information efficiently, and enhancing IT skills with MS Word, Outlook, Excel, clinical systems and other systems.
If you are seeking a challenging, rewarding role in a growing, supportive team, wed love to hear from you.
We reserve the right to close this vacancy at any time during the advertising period.
Pre-employment Requirements:
- Vaccinations: Mandatory for certain roles and there may be a delay to start dates where they are not provided; we provide guidance and support to manage individual and environmental risks.
- Right to work: Proof of UK working eligibility required at interview.
- References: Two references required, one of which must be your current/most recent employer and reference checks must cover at least the past three years of employment or training.
- Employment history: Please notify us of any employment gaps of 6 weeks or more.
Person Specification
Skills
Essential
- Customer service orientation.
- Excellent communication and interpersonal skills.
- Problem-solving and organisational ability.
- Tolerance to fast pace working retaining professionalism to be able to support patients appropriately.
- Computer literate and adaptable in line with new ways of working.
- Problem-analysis and problem-solving.
- Administrative and organisational skills.
- Ability to follow policies, practices and protocols.
Personal Qualities
Essential
- Confident, welcoming, professional, and empathetic in approach to all interactions.
- Team player with a professional manner and appearance.
- Tactful, discreet, and proactive.
- Adaptable to taking on new skills and challenges.
- Flexible and responsive to new practices and working hours.
Knowledge
Essential
- Customer service principles and practices.
- Basic medical terminology.
- Reception protocols and call handling preferred but not essential.
- NHS / Clinical systems / MS Office applications.
- Previous experience in NHS/general practice preferred but not essential.
- Previous call-handling experience preferred but not essential.
Person Specification
Skills
Essential
- Customer service orientation.
- Excellent communication and interpersonal skills.
- Problem-solving and organisational ability.
- Tolerance to fast pace working retaining professionalism to be able to support patients appropriately.
- Computer literate and adaptable in line with new ways of working.
- Problem-analysis and problem-solving.
- Administrative and organisational skills.
- Ability to follow policies, practices and protocols.
Personal Qualities
Essential
- Confident, welcoming, professional, and empathetic in approach to all interactions.
- Team player with a professional manner and appearance.
- Tactful, discreet, and proactive.
- Adaptable to taking on new skills and challenges.
- Flexible and responsive to new practices and working hours.
Knowledge
Essential
- Customer service principles and practices.
- Basic medical terminology.
- Reception protocols and call handling preferred but not essential.
- NHS / Clinical systems / MS Office applications.
- Previous experience in NHS/general practice preferred but not essential.
- Previous call-handling experience preferred but not essential.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Modality Partnership
Address
Smethwick Medical Centre
Regent Street
SMETHWICK
West Midlands
B66 3BQ
United Kingdom
Employer's website
https://www.modalitypartnership.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Modality Partnership
Address
Smethwick Medical Centre
Regent Street
SMETHWICK
West Midlands
B66 3BQ
United Kingdom
Employer's website
https://www.modalitypartnership.nhs.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 1 month(s) ago
Reference: E0281-26-0136
Job summary
Medical Secretary Walsall Division, Modality Partnership
Ready to make a real impact in Primary Care?
We are seeking a motivated and high-performing Medical Secretary to join Collingwood Family Practice on a part-time basis for 28 hours per week. This offers the opportunity to provide a high-quality referral and administrative service, supporting GPs and wider clinical teams to deliver timely, patient-centred care across Primary Care and secondary care pathways.
At Modality Partnership, our CARE values Commitment, Accountability, Respect and Excellence underpin everything we do. You will join a supportive and forward-thinking team that demonstrates these values daily while contributing to service efficiency, quality improvement, and innovative ways of working.
Why Join Us?
NHS pension scheme
Minimum 27 days annual leave plus 8 bank holidays (pro rata)
Employee discounts and benefits scheme
Employee Assistance Programme (EAP)
Education and career development pathways
Enhanced family-friendly policies, flexible working options, and wellbeing support
Main duties of the job
This role is a varied, hands-on referral administration position requiring excellent organisational skills, attention to detail, and the ability to prioritise work effectively. You will manage and process referrals in a timely manner, ensuring accuracy and adherence to practice and NHS protocols, while responding to varying levels of urgency across the Division.
Working collaboratively with local divisions, Divisional Boards, and the National Modality Business Support Team, you will contribute to efficient service delivery and support innovative approaches to referral management. This role requires flexibility, initiative, and adaptability are essential. You will be expected to work resourcefully within the team to ensure tasks are completed to a high standard while meeting time-limited deadlines.
About us
Our Walsall practices are part of Modality Partnership, one of the UKs largest GP super-partnerships, serving over 500,000 patients with a workforce of more than 1,800 staff. We continuously innovate to improve patient care and staff experience, embracing digital tools and automation to enhance how services are delivered.
In this role, you will build a broad portfolio of administrative and referral management skills, working closely with key stakeholders to harmonise processes, improve ways of working, and support sustainable change within Primary Care. All employees are encouraged to align with and uphold our CARE values.
Modality Partnership is proud to be an Equal Opportunities Employer, committed to fair and inclusive recruitment in line with the Equality Act 2010.
Application Process
If you are career driven, organised, and passionate about supporting improvements in patient care through effective administration, we encourage you to apply and join the Walsall Division of Modality Partnership.
Details
Date posted
11 August 2026
Pay scheme
Other
Salary
£12.94 an hour £25,302.29 per annum WTE
Contract
Permanent
Working pattern
Part-time, Flexible working
Reference number
E0281-26-0136
Job locations
Collingwood Family Practice
Collingwood Drive
BIRMINGHAM
B43 7NF
United Kingdom
Job description
Job responsibilities
Please refer to the supporting documents for the full job description outlining the core responsibilities of this role. You will enjoy this role if you are organised, proactive, and enjoy thinking creatively to improve day-to-day working practices while collaborating closely with leadership and operational teams.
We reserve the right to close this vacancy at any time during the advertising period.
Pre-employment Requirements
Vaccinations As part of recruitment to Modality Partnership, vaccination status will be reviewed to support the management of individual and environmental risks. Support will be provided where required, and evidence may be requested for roles where vaccinations are mandatory.
Right to work All applicants invited to interview will be required to provide proof of their right to work in the UK.
References References must be obtained prior to employment, including one from your current or most recent employer.
Employment history Any employment gaps of six weeks or more must be declared.
Job description
Job responsibilities
Please refer to the supporting documents for the full job description outlining the core responsibilities of this role. You will enjoy this role if you are organised, proactive, and enjoy thinking creatively to improve day-to-day working practices while collaborating closely with leadership and operational teams.
We reserve the right to close this vacancy at any time during the advertising period.
Pre-employment Requirements
Vaccinations As part of recruitment to Modality Partnership, vaccination status will be reviewed to support the management of individual and environmental risks. Support will be provided where required, and evidence may be requested for roles where vaccinations are mandatory.
Right to work All applicants invited to interview will be required to provide proof of their right to work in the UK.
References References must be obtained prior to employment, including one from your current or most recent employer.
Employment history Any employment gaps of six weeks or more must be declared.
Person Specification
Skills
Essential
- Highly accurate typing with advanced word-processing capability.
- Strong diary management skills with the ability to organise and balance workloads.
- Excellent prioritisation skills, ensuring deadlines are met in fast-paced environments.
Knowledge
Essential
- Knowledge of GP practice protocols and procedures.
- Competent in MS Word, Outlook, Excel and related software.
- Understanding of medical terminology and referral pathways.
Experience
Essential
- Experience working in a high-volume administrative or medical secretarial role.
- Experience using NHS systems.
Personal Qualities
Essential
- Professional and reliable approach to work.
- Excellent telephone manner.
- Strong communication skills and attention to detail.
Person Specification
Skills
Essential
- Highly accurate typing with advanced word-processing capability.
- Strong diary management skills with the ability to organise and balance workloads.
- Excellent prioritisation skills, ensuring deadlines are met in fast-paced environments.
Knowledge
Essential
- Knowledge of GP practice protocols and procedures.
- Competent in MS Word, Outlook, Excel and related software.
- Understanding of medical terminology and referral pathways.
Experience
Essential
- Experience working in a high-volume administrative or medical secretarial role.
- Experience using NHS systems.
Personal Qualities
Essential
- Professional and reliable approach to work.
- Excellent telephone manner.
- Strong communication skills and attention to detail.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Modality Partnership
Address
Collingwood Family Practice
Collingwood Drive
BIRMINGHAM
B43 7NF
United Kingdom
Employer's website
https://www.modalitypartnership.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Modality Partnership
Address
Collingwood Family Practice
Collingwood Drive
BIRMINGHAM
B43 7NF
United Kingdom
Employer's website
https://www.modalitypartnership.nhs.uk/ (Opens in a new tab)
Apply Now
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Posted 1 month(s) ago
Reference: E0281-26-0137
Job summary
Ready to make an impact? Seeking a fresh challenge? This could be the role for you!
We are looking for a skilled, enthusiastic, and experienced Clinical Pharmacist to join the Nottingham Division of Modality Partnership on a full-time basis for 37.5 hours, based at Wellspring Surgery. In this role, you will be instrumental in delivering high-quality, patient-centred pharmaceutical care, optimising medicines safely and effectively, and driving innovation in Primary Care.
At Modality Partnership, our CARE values, Commitment, Accountability, Respect, and Excellence, guide everything we do. Join a team that embodies these values in every patient interaction and across the wider organisation.
Why Join Us?
We offer a supportive, rewarding environment with benefits that help you thrive both professionally and personally:
- NHS pension scheme
- Minimum 27 days annual leave + 8 bank holidays (pro rata)
- Employee discounts and benefits scheme
- Employee Assistance Programme (EAP)
- Education and career development pathways
- Enhanced family-friendly policies
- Flexible working options and wellbeing initiatives
Main duties of the job
This is a dynamic, patient-facing Clinical Pharmacist role, focused on delivering evidence-based pharmaceutical care in Primary Care. You will use your expert knowledge of medicines to support patients with specific disease areas and long-term conditions.
Key responsibilities include:
- Clinically assessing, diagnosing, and prescribing (where qualified)
- Optimising medicines and improving prescribing safety
- Collaborating with a multidisciplinary team to enhance patient outcomes
- Supporting medication reviews and structured medicines optimisation
- Contributing to service development and innovative working practices
- Working with Divisional Boards and the National Modality Business Support Team to deliver strategic priorities
This role requires innovation, flexibility, and commitment, offering the opportunity to work resourcefully within a team to meet organisational priorities while maintaining the highest standards of patient care.
About us
Our Nottingham practices form part of Modality Partnership, one of the UKs largest GP super-partnerships, serving over 500,000 patients with a workforce of more than 1,800 staff. We are committed to continuous improvement and the implementation of scalable, innovative solutions that enhance both patient care and staff satisfaction.
This role provides a strong portfolio of clinical and leadership experience, enabling you to make sustainable improvements in Primary Care.
We are proud to be an Equal Opportunities Employer, committed to equality, diversity, and inclusion in line with the Equality Act 2010.
Application Process
If you are passionate about delivering high-quality care, supporting patients in self-care and adherence, and contributing to service improvement, this role offers a career-advancing opportunity where your expertise is valued.
Join a growing team of like-minded professionals at Modality Partnership and make a real difference every day while developing your career.
Details
Date posted
11 August 2026
Pay scheme
Other
Salary
£60,752.88 a year Salary is WTE
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
E0281-26-0137
Job locations
Wellspring Surgery
St Anns Valley Centre
Nottingham
NG3 3GG
United Kingdom
Job description
Job responsibilities
Please refer to the supporting documents for a full job description outlining the core responsibilities of this role.
You will thrive if you are driven to implement solutions, improve prescribing practices, and influence service development while working closely with leadership teams.
Please note: Modality Partnership reserves the right to close this vacancy at any time during the advertising period.
Pre-employment Requirements
Vaccinations: Mandatory vaccination evidence required (Hepatitis B, MMR, Varicella)
Right to work: Proof of eligibility to work in the UK required at interview stage
References: One reference from your current or most recent employer is mandatory
Employment history: Any gaps of six weeks or more must be declared
Job description
Job responsibilities
Please refer to the supporting documents for a full job description outlining the core responsibilities of this role.
You will thrive if you are driven to implement solutions, improve prescribing practices, and influence service development while working closely with leadership teams.
Please note: Modality Partnership reserves the right to close this vacancy at any time during the advertising period.
Pre-employment Requirements
Vaccinations: Mandatory vaccination evidence required (Hepatitis B, MMR, Varicella)
Right to work: Proof of eligibility to work in the UK required at interview stage
References: One reference from your current or most recent employer is mandatory
Employment history: Any gaps of six weeks or more must be declared
Person Specification
Personal Qualities
Essential
- Commitment to Continuous Professional Development
- Flexible and adaptable approach to work
- Excellent time management and organisation skills
- Professional, accountable, and proactive
- Strong team player
- Dedicated to delivering excellence in patient care
Knowledge
Essential
- Strong understanding of medicines optimisation
- Excellent mathematical and scientific knowledge
- Knowledge of prescription drug legislation and regulations
- Understanding of long-term condition management
- Awareness of clinical governance in Primary Care
- Knowledge of local and national healthcare priorities
Skills
Essential
- Excellent communication and interpersonal skills
- Strong patient-facing consultation ability
- Exceptional attention to detail
- Strong numerical and analytical skills
- Effective team working in a multidisciplinary setting
- High-level customer service skills
- Competent in IT and specialist clinical systems
- Strong problem-solving and leadership capability
- Diplomacy and discretion in sensitive situations
Qualifications
Essential
- Masters degree in pharmacy (MPharm) or equivalent recognised pharmacy qualification.
- Registered as a Pharmacist with the General Pharmaceutical Council (GPhC), with no restrictions on practice.
- Independent Prescriber qualification
- Evidence of continuing professional development (CPD) relevant to clinical pharmacy practice.
Desirable
- Postgraduate clinical pharmacy qualification (e.g. Clinical Diploma or equivalent).
- Membership or Fellowship of the Royal Pharmaceutical Society (RPS).
- Primary Care Pharmacy Education Pathway (PCPEP) qualification or evidence of working towards completion.
- Qualification or training in long-term condition management, medicines optimisation or prescribing.
Person Specification
Personal Qualities
Essential
- Commitment to Continuous Professional Development
- Flexible and adaptable approach to work
- Excellent time management and organisation skills
- Professional, accountable, and proactive
- Strong team player
- Dedicated to delivering excellence in patient care
Knowledge
Essential
- Strong understanding of medicines optimisation
- Excellent mathematical and scientific knowledge
- Knowledge of prescription drug legislation and regulations
- Understanding of long-term condition management
- Awareness of clinical governance in Primary Care
- Knowledge of local and national healthcare priorities
Skills
Essential
- Excellent communication and interpersonal skills
- Strong patient-facing consultation ability
- Exceptional attention to detail
- Strong numerical and analytical skills
- Effective team working in a multidisciplinary setting
- High-level customer service skills
- Competent in IT and specialist clinical systems
- Strong problem-solving and leadership capability
- Diplomacy and discretion in sensitive situations
Qualifications
Essential
- Masters degree in pharmacy (MPharm) or equivalent recognised pharmacy qualification.
- Registered as a Pharmacist with the General Pharmaceutical Council (GPhC), with no restrictions on practice.
- Independent Prescriber qualification
- Evidence of continuing professional development (CPD) relevant to clinical pharmacy practice.
Desirable
- Postgraduate clinical pharmacy qualification (e.g. Clinical Diploma or equivalent).
- Membership or Fellowship of the Royal Pharmaceutical Society (RPS).
- Primary Care Pharmacy Education Pathway (PCPEP) qualification or evidence of working towards completion.
- Qualification or training in long-term condition management, medicines optimisation or prescribing.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Modality Partnership
Address
Wellspring Surgery
St Anns Valley Centre
Nottingham
NG3 3GG
United Kingdom
Employer's website
https://www.modalitypartnership.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Modality Partnership
Address
Wellspring Surgery
St Anns Valley Centre
Nottingham
NG3 3GG
United Kingdom
Employer's website
https://www.modalitypartnership.nhs.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 1 month(s) ago
Reference: E0281-26-0130
Job summary
Join us as a General Practitioner within St Helens Division, Modality Partnership and help shape the future of Primary Care.
If you are passionate about delivering high-quality, patient-centred care, value collaboration, and are seeking flexibility within a forward-thinking organisation, we would love to hear from you.
We are seeking a compassionate and motivated GP to join Haydock Medical Centre with both full-time and part-time opportunities available (Minimum of 6 sessions per week preferably Tuesday, Thursday & Friday). This role offers more than traditional General Practice, combining innovation, strong clinical governance, and modern ways of working. Recent developments include robotic processing of blood results and prescriptions, alongside early adoption of digital and AI solutions that streamline day-to-day practice.
You will work within a large, supportive multidisciplinary team, delivering safe and effective care while maintaining a healthy work life balance. This is an opportunity to influence service delivery, develop professionally and make a meaningful difference every day.
Why join us
- NHS pension scheme
- Minimum 6 weeks annual leave + 8 bank holidays pro rata
- Employee discount and benefits scheme
- 24 hour Employee Assistance Programme EAP
- Partnership-led wellbeing support
- Individualised development plan with GP Lead
- Mentorship from GP Partners
- Supported pathway to Partnership
- 24 hour CPD access
- GPwSI development opportunities
- Teaching and training opportunities
Main duties of the job
This is a patient-centred General Practitioner role, delivered from your nominated practice site and supported by a multidisciplinary team.
You will deliver comprehensive medical care to patients of all ages, focusing on prevention, diagnosis, treatment, and long-term condition management. You will work collaboratively with colleagues, including ARRS roles, to ensure high-quality, efficient, and safe patient care.
Key responsibilities include:
- Providing face-to-face, telephone, and digital consultations
- Managing acute and chronic health conditions
- Undertaking home visits where required
- Supporting preventative healthcare and health promotion
- Completing associated clinical administration
- Working collaboratively within the practice and wider partnership
- Empowering patients to manage their own health and wellbeing
You will need excellent communication skills, strong clinical judgement, adaptability, and a commitment to continuous improvement.
About us
Our St Helen's practices are part of Modality Partnership, one of the UKs largest GP super-partnerships, serving over 500,000 patients with a workforce of more than 1,800 staff. We continuously innovate to improve patient care and staff experience, embracing digital tools and automation to enhance how services are delivered. Apply now and become part of a partnership that truly lives its values of Commitment, Accountability, Respect and Excellence (CARE).
We are proud to be innovative, forward-thinking, and values driven. We continually explore new solutions to improve service delivery, including digital transformation, automation, and redesigned workflows that reduce administrative burden and improve patient safety.
You will be part of a resilient national partnership, supported by experienced local GP Partners who work collaboratively to shape the future of General Practice.
We are an Equal Opportunities Employer and are committed to diversity, inclusion, and fair treatment in line with the Equality Act 2010.
Details
Date posted
11 August 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Full-time, Part-time, Flexible working
Reference number
E0281-26-0130
Job locations
Haydock Medical Centre
Woodside Healthcare Centre, Woodside Road
Haydock
ST. HELENS
Merseyside
WA11 0NA
United Kingdom
Job description
Job responsibilities
Please refer to the supporting documents for the full Job Description outlining core responsibilities.
You will thrive in this role if you: Are passionate about excellent patient care Enjoy innovation and problem-solving Are open to new ways of working in Primary Care Want to influence and improve service delivery Value teamwork, mentorship, and professional growth
If you are seeking a rewarding and career-advancing opportunity within a supportive, forward-thinking partnership, we would love to hear from you.
We reserve the right to close this vacancy at any time during the advertising period.
Pre-employment Requirements
Vaccinations: Full Hep B history, titre levels/boosters, MMR and Varicella status required
Right to work: Proof of UK eligibility required at interview
References: Two references required, one from your current or most recent employer
Employment history: Please declare any employment gaps of 6 weeks or more
Performers List: Applicants must be eligible for inclusion
Job description
Job responsibilities
Please refer to the supporting documents for the full Job Description outlining core responsibilities.
You will thrive in this role if you: Are passionate about excellent patient care Enjoy innovation and problem-solving Are open to new ways of working in Primary Care Want to influence and improve service delivery Value teamwork, mentorship, and professional growth
If you are seeking a rewarding and career-advancing opportunity within a supportive, forward-thinking partnership, we would love to hear from you.
We reserve the right to close this vacancy at any time during the advertising period.
Pre-employment Requirements
Vaccinations: Full Hep B history, titre levels/boosters, MMR and Varicella status required
Right to work: Proof of UK eligibility required at interview
References: Two references required, one from your current or most recent employer
Employment history: Please declare any employment gaps of 6 weeks or more
Performers List: Applicants must be eligible for inclusion
Person Specification
Personal Qualities
Essential
- Professional, supportive, and approachable.
- Resilient and able to work under pressure.
- Flexible and adaptable.
- Resourceful and innovative.
- Aligned with our CARE values.
Skills
Essential
- Excellent written and verbal communication.
- Strong time management and organisational skills.
- Confident use of clinical systems.
- Ability to use digital and remote consultation technology.
- Independent problem-solving skills.
Qualifications
Essential
- Full GMC registration.
- CCST in Primary Care (UK).
- Eligible to work in the UK.
- On the UK GP Performers List.
- MRCGP (desirable).
- Full UK driving licence / access to a vehicle.
Knowledge
Essential
- Eligible to practise independently as a GP in the UK.
- Understanding of the GMS contract and QOF.
- Awareness of GP commissioning and patient choice.
- Understanding of multidisciplinary teams and ARRS roles.
- Interest in medical education and/or GP training (desirable).
Person Specification
Personal Qualities
Essential
- Professional, supportive, and approachable.
- Resilient and able to work under pressure.
- Flexible and adaptable.
- Resourceful and innovative.
- Aligned with our CARE values.
Skills
Essential
- Excellent written and verbal communication.
- Strong time management and organisational skills.
- Confident use of clinical systems.
- Ability to use digital and remote consultation technology.
- Independent problem-solving skills.
Qualifications
Essential
- Full GMC registration.
- CCST in Primary Care (UK).
- Eligible to work in the UK.
- On the UK GP Performers List.
- MRCGP (desirable).
- Full UK driving licence / access to a vehicle.
Knowledge
Essential
- Eligible to practise independently as a GP in the UK.
- Understanding of the GMS contract and QOF.
- Awareness of GP commissioning and patient choice.
- Understanding of multidisciplinary teams and ARRS roles.
- Interest in medical education and/or GP training (desirable).
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Modality Partnership
Address
Haydock Medical Centre
Woodside Healthcare Centre, Woodside Road
Haydock
ST. HELENS
Merseyside
WA11 0NA
United Kingdom
Employer's website
https://www.modalitypartnership.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Modality Partnership
Address
Haydock Medical Centre
Woodside Healthcare Centre, Woodside Road
Haydock
ST. HELENS
Merseyside
WA11 0NA
United Kingdom
Employer's website
https://www.modalitypartnership.nhs.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 1 month(s) ago
Reference: E0281-26-0138
Job summary
Ready to make an impact? Why not consider joining us as a Referral Coordinator within the AWC Division of Modality Partnership.
We have an exciting opportunity for a motivated individual to support the timely and accurate processing of patient referrals to secondary care and external providers. If you are organised, proactive, and passionate about supporting patient pathways, we would love to hear from you.
Apply now and join a team that values Commitment, Accountability, Respect and Excellence (CARE).
This role is ideal for individuals who are career-driven and enjoy working in a fast-paced environment with time-sensitive deadlines, playing a key role in improving patient care within Primary Care services.
As an employee with us, you can benefit from:
Enrolment in the NHS pension scheme
Minimum 27 days annual leave plus 8 bank holidays (pro rata)
Employee discounts and benefits scheme
Employee Assistance Programme (EAP)
Education and career development pathways
Enhanced family-friendly policies
Flexible working options
Wellbeing support and initiatives
Main duties of the job
This is a varied administration role focused on managing referrals across the division. You will ensure referrals are processed accurately and within required timescales, based on clinical priority.
You will use referral systems and portals confidently, manage workloads effectively, and prioritise urgent requests. The role requires strong communication, diary management, IT, and organisational skills, along with the ability to work flexibly across sites when required.
This role requires a proactive, adaptable approach. You will work as part of a wider team to ensure referrals are completed efficiently and to a high standard.
About us
Our AWC practices are part of Modality Partnership, one of the UKs largest GP super-partnerships, serving over 500,000 patients with a workforce of more than 1800 staff. We are committed to innovation and continuously improving patient care and staff experience.
In this role, you will develop strong administrative skills and a detailed understanding of referral pathways, contributing to improved processes and patient outcomes across the organisation. You will work in line with our CARE values, supporting both patient and staff experience.
We are proud to be an Equal Opportunities Employer and offer clear career development pathways alongside our benefits package.
If you are looking for a rewarding role where your work directly supports patient journeys, we welcome your application.
Details
Date posted
11 August 2026
Pay scheme
Other
Salary
£24,852.56 a year Salary is WTE
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
E0281-26-0138
Job locations
Long Lee Surgery
Long Lee Lane
Keighley
BD21 4TT
United Kingdom
Job description
Job responsibilities
Please refer to the supporting documents for the full job description outlining the core responsibilities of this role, duties will include but not be limited to
- To provide efficient referral co-ordination for GPs and associated health professionals as required.
- To assist clinical staff by making appropriate telephone and electronic referrals.
- To assist clinical staff by obtaining information about the progress status of referrals when requested.
- To expedite appointments and tests as required.
- To respond to GP tasks and liaise with hospitals, outside agencies and laboratories as needed.
- To type and proof-read letters, provided by clinicians, for quality assurance purposes.
- To manage Practices e-referrals system and make appointments, bookings and admissions as required.
- To work collaboratively with clinicians to ensure referrals are dealt with in a timely manner.
- To receive incoming, and initiate outgoing, telephone calls in order to facilitate timely and appropriate communications with others, taking and passing on messages and dealing with queries.
- To arrange patient transport/ambulance where necessary.
- To liaise with patients, checking details, if necessary, explaining and helping them to understand what the clinician has asked of them.
You will enjoy this role if you are organised, detail-focused, and passionate about supporting patients through their referral journey, ensuring timely access to care.
We reserve the right to close this vacancy at any time during the advertising period.
Pre-employment Requirements
Vaccinations: Vaccination status will be checked where required.
Right to work: Proof of eligibility to work in the UK is required at interview.
References: Must include your current or most recent employer.
Employment history: Any gaps of 6 weeks or more must be declared.
Job description
Job responsibilities
Please refer to the supporting documents for the full job description outlining the core responsibilities of this role, duties will include but not be limited to
- To provide efficient referral co-ordination for GPs and associated health professionals as required.
- To assist clinical staff by making appropriate telephone and electronic referrals.
- To assist clinical staff by obtaining information about the progress status of referrals when requested.
- To expedite appointments and tests as required.
- To respond to GP tasks and liaise with hospitals, outside agencies and laboratories as needed.
- To type and proof-read letters, provided by clinicians, for quality assurance purposes.
- To manage Practices e-referrals system and make appointments, bookings and admissions as required.
- To work collaboratively with clinicians to ensure referrals are dealt with in a timely manner.
- To receive incoming, and initiate outgoing, telephone calls in order to facilitate timely and appropriate communications with others, taking and passing on messages and dealing with queries.
- To arrange patient transport/ambulance where necessary.
- To liaise with patients, checking details, if necessary, explaining and helping them to understand what the clinician has asked of them.
You will enjoy this role if you are organised, detail-focused, and passionate about supporting patients through their referral journey, ensuring timely access to care.
We reserve the right to close this vacancy at any time during the advertising period.
Pre-employment Requirements
Vaccinations: Vaccination status will be checked where required.
Right to work: Proof of eligibility to work in the UK is required at interview.
References: Must include your current or most recent employer.
Employment history: Any gaps of 6 weeks or more must be declared.
Person Specification
Personal Qualities
Essential
- Professional approach to work
- Good telephone manner
- Strong team player
- Smart appearance
Knowledge
Essential
- NHS systems SystmOne
- MS Word, Outlook, Excel, and other relevant software packages
- Medical terminology
- Referral pathways
Skills
Essential
- Customer service orientation
- Good listening skills
- Good administrative skills
- Excellent communication skills
- Interpersonal skills
- Accurate typing and word processing
- Ability to follow policies, practices and protocols
Person Specification
Personal Qualities
Essential
- Professional approach to work
- Good telephone manner
- Strong team player
- Smart appearance
Knowledge
Essential
- NHS systems SystmOne
- MS Word, Outlook, Excel, and other relevant software packages
- Medical terminology
- Referral pathways
Skills
Essential
- Customer service orientation
- Good listening skills
- Good administrative skills
- Excellent communication skills
- Interpersonal skills
- Accurate typing and word processing
- Ability to follow policies, practices and protocols
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Modality Partnership
Address
Long Lee Surgery
Long Lee Lane
Keighley
BD21 4TT
United Kingdom
Employer's website
https://www.modalitypartnership.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Modality Partnership
Address
Long Lee Surgery
Long Lee Lane
Keighley
BD21 4TT
United Kingdom
Employer's website
https://www.modalitypartnership.nhs.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 1 month(s) ago
Reference: E0281-26-0139
Job summary
Ready to make an impact? Why not consider joining us as an Administration Assistant within the Mid Sussex Division of Modality Partnership.
We have an exciting opportunity for a motivated individual to provide a flexible, comprehensive administrative service supporting service delivery across the division. If you enjoy variety, working collaboratively, and delivering high-quality support, we would love to hear from you.
Apply now and join a team that values Commitment, Accountability, Respect and Excellence (CARE).
This role is suited to individuals with a passion for working in an agile manner, delivering a high-quality administration service while supporting both clinical and non-clinical colleagues.
You will play a key role in supporting the smooth running of services, contributing to meaningful improvements in primary care and patient outcomes.
As an employee with us, you can benefit from:
Enrolment in the NHS pension scheme
Minimum 27 days annual leave plus 8 bank holidays (pro rata)
Employee discounts and benefits scheme
Employee Assistance Programme (EAP)
Education and career development pathways
Enhanced family-friendly policies
Flexible working options
Wellbeing support and initiatives
Main duties of the job
This is a varied, non-patient-facing administration role providing essential back-office support across the division and Modality Practices. You will deliver an efficient administrative service, managing workloads, processing documentation accurately within agreed timescales, and communicating professionally with clinical and non-clinical colleagues.
The role includes supporting meetings across Practices, preparing and managing medical and insurance reports, tracking progress and payments, and coordinating records and documentation. You will also support Practices with complaints administration, patient registrations including GP2GP workflows, and call and recall processes such as test results, long-term condition management, childhood immunisations, and cytology.
The role requires flexibility, initiative, and commitment. You will work resourcefully as part of a wider team to ensure tasks are completed to a high standard in line with procedures, protocols, and service requirements.
About us
Our Mid Sussex practices are part of Modality Partnership, one of the UKs largest GP super-partnerships, serving over 500,000 patients with a workforce of more than 1,800 staff. We continuously innovate to improve patient care and staff experience, embracing digital tools and automation to enhance how services are delivered.
In this role, you will develop key skills while helping to improve systems, processes, and ways of working across the organisation. Youll work in alignment with our CARE values of Commitment, Accountability, Respect and Excellence, bringing them to life in every patient interaction and administrative task. Youll gain a strong mix of digital, front-line, and back-office skills, playing an active role in enhancing both patient and staff experience.
All employees have access to our benefits scheme, NHS pension, and clear career development pathways. We value diversity and are proud to be an Equal Opportunities Employer, committed to fair treatment in line with the Equality Act 2010.
If you are looking for a rewarding role where your commitment and compassion truly count, apply now and grow your career with us in Mid Sussex Division, Modality Partnership.
Details
Date posted
11 August 2026
Pay scheme
Other
Salary
£13 an hour
Contract
Permanent
Working pattern
Full-time, Part-time, Flexible working
Reference number
E0281-26-0139
Job locations
Modality Partnership
Ship Street
EAST GRINSTEAD
West Sussex
RH19 4EE
United Kingdom
Job description
Job responsibilities
Please refer to the supporting documents for the full job description outlining the core responsibilities of this role.
You will enjoy this role if you are passionate about supporting services, processing information accurately, responding to enquiries, and developing your IT skills using MS Word, Outlook, Excel, and other relevant systems.
If you are looking for a rewarding role with daily challenges and opportunities to make a difference, we welcome your application to join our growing team.
We reserve the right to close this vacancy at any time during the advertising period.
Pre-employment Requirements Vaccinations: Vaccination status will be checked to manage individual and environmental risks. Support will be provided where required, and evidence must be supplied for roles with mandatory requirements.
Right to work: Proof of eligibility to work in the UK is required at interview.
References: References must be obtained prior to employment, including one from your current or most recent employer.
Employment history: Any gaps of 6 weeks or more must be declared.
Job description
Job responsibilities
Please refer to the supporting documents for the full job description outlining the core responsibilities of this role.
You will enjoy this role if you are passionate about supporting services, processing information accurately, responding to enquiries, and developing your IT skills using MS Word, Outlook, Excel, and other relevant systems.
If you are looking for a rewarding role with daily challenges and opportunities to make a difference, we welcome your application to join our growing team.
We reserve the right to close this vacancy at any time during the advertising period.
Pre-employment Requirements Vaccinations: Vaccination status will be checked to manage individual and environmental risks. Support will be provided where required, and evidence must be supplied for roles with mandatory requirements.
Right to work: Proof of eligibility to work in the UK is required at interview.
References: References must be obtained prior to employment, including one from your current or most recent employer.
Employment history: Any gaps of 6 weeks or more must be declared.
Person Specification
Knowledge
Essential
- MS Word, Outlook, Excel and other relevant software packages
- Medical terminology and NHS systems desirable
- Knowledge of or experience within NHS General Practice desirable
Personal Qualities
Essential
- Professional approach to work
- Confident and courteous telephone manner
- Strong team player
- Responsive with a positive outlook
Skills
Essential
- Strong customer service orientation
- Excellent listening, communication, and interpersonal skills
- Accurate typing and word processing abilities
- Effective administrative and organisational skills
- Ability to follow policies, practices, and protocols
- Computer literate and adaptable across multiple systems
Person Specification
Knowledge
Essential
- MS Word, Outlook, Excel and other relevant software packages
- Medical terminology and NHS systems desirable
- Knowledge of or experience within NHS General Practice desirable
Personal Qualities
Essential
- Professional approach to work
- Confident and courteous telephone manner
- Strong team player
- Responsive with a positive outlook
Skills
Essential
- Strong customer service orientation
- Excellent listening, communication, and interpersonal skills
- Accurate typing and word processing abilities
- Effective administrative and organisational skills
- Ability to follow policies, practices, and protocols
- Computer literate and adaptable across multiple systems
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Modality Partnership
Address
Modality Partnership
Ship Street
EAST GRINSTEAD
West Sussex
RH19 4EE
United Kingdom
Employer's website
https://www.modalitypartnership.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Modality Partnership
Address
Modality Partnership
Ship Street
EAST GRINSTEAD
West Sussex
RH19 4EE
United Kingdom
Employer's website
https://www.modalitypartnership.nhs.uk/ (Opens in a new tab)
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