Job description

Job responsibilities

The post holder will work within their competencies to provide a high standard of work whilst being professional.

The post holder will need to be proactive and manage some aspects of the Quality and Outcomes Framework and enhanced services offered by the practice.

Work with the practice team to ensure full compliance with Care Quality Commission standards for safe and effective care.

Answering internal and external phone calls.

Dealing with administration queries for the practice.

Ensuring all post delivered to the practice is uploaded to records and actioned daily.

Completing workflow documents folder daily.

Monitoring the generic email account daily and redirecting appropriately.

Scanning on all relevant documents to patient notes in a timely manner and disposing of old scanned documents.

Re-assigning unmatched documents on the system daily.

Keeping the practice DNACPR record up to date.

Stock monitoring and ordering stationery.

Tasks box for all coders monitored daily.

Coders will cover each others holidays in full. There should be a minimum of 1 coder per day Monday-Friday. Any extra hours worked will be paid as over time.

Any other administrative team duties deemed suitable by your Supervisor / Line manager

Person Specification

Qualifications

Desirable

• GCSE grade A to C in English and Maths (or equivalent).

Experience

Desirable

• Previous experience in an NHS or Primary Care setting.

Employer details

Employer name

Marsh House Medical Practice

Address

Abbey Health Centre

Finchale Avenue

Billingham

Cleveland

TS23 2DG

United Kingdom

Employer's website

http://www.marshhousemedicalpractice.co.uk/ (Opens in a new tab)