Job responsibilities

Key Tasks and Responsibilities of the Post

Utilise professional skills to assess, plan and implement and deliver care to patients who are in an acute phase of their illness.

Organise the provision of care and act as named professional within a care team for a specified group of patients.

To function as a member of a multidisciplinary team taking appropriate responsibility for the implementation of the decisions made by the team.

Ensure planned nursing care is implemented and evaluated.

Participate in training programmes for both trained and untrained staff.

In conjunction with the university and senior staff nurses ensure training programmes/objectives for student nurses are implemented.

To be responsible for implementing drug administration procedures according to policy.

Maintain standards of care to highest level within available resources.

To actively participate in line management and appraisals with senior and junior members of staff.

To liaise effectively with other wards and services. To develop and maintain relationships with providers statutory and non-statutory

To maintain confidentiality in respect of the patient/client at all times.

Communicate clearly with patients, their families and all other mental health professional groups about their health problems and care plan.

Play an active role in CPA multi disciplinary reviews and ward rounds, reporting on the assessment of the patients progress and participating further in MDT Care Planning.

Ensure that patients are encouraged to play a part in the Care Plan they receive to promote person centred planning.

Attend and participate in meetings ie. Case Conference, Mental Health review tribunals and Best Interests meetings.

To actively participate and provide clinical supervision

To have a working knowledge of Livewell Southwests Policies and Guidance.

To undertake Physical Intervention training as provided by the Trust.

To ensure compliance with the Trusts clinical record keeping policy

To have a competent and robust knowledge of legislation including Mental Health Act, Mental Capacity Act and Deprivation of Liberty safeguards.

To support the Induction and Preceptorship program.

To ensure mandatory training is up to date and be able to undertake in their own workplace.

To be able to assess and manage risk for their personal safety and the safety of their colleagues within the relevant policies

To work in accordance with the NMC guidelines around CPD.

To at all times work within the NMC Code of Conduct

To participate in new service developments.

The post holder is required to comply with all infection control, policies and guidance, attend relevant updates and report issues of concern to their immediate line manager (if no action or explanation received, then it is the individuals responsibility to escalate to Director of Operations / Chief Executive office).

Qualifications

Essential

• RMN/ RGN
• Current registration with NMC
• Degee/Diploma qualified

Knowledge

Essential

• Mental Health Act /Mental Capacity Act / Deprivation of Liberty
• Dementia and cognitive impairment
• Assessment of risk
• Policies and procedures
• Mental Health and physical health care
• Record keeping
• MDT working
• IT skills

Desirable

• Networking with other agencies
• Ethical issues in relation to Mental Health
• Audit

Experience

Essential

• Experience in a variety of settings (including during a pre-registration programme)
• Medication Administration

Desirable

• Mentorship experience

Skills

Essential

• Assessment Skills
• Communications Skills
• Leadership Skills
• Teamwork Skills
• Ability to undertake breakaway / physical intervention

Desirable

• Supervision of Junior Staff
• Ability to support learning

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Job responsibilities

Are you a Speech and Language Therapist with mental health experience, looking for an opportunity where you'll be supported to develop your skills and achieve your career goals? If so, join Wellesley Hospital in Wellington, Somerset, and become part of a team dedicated to helping people achieve meaningful recovery.

Wellesley Hospital is a purpose-built 101-bed hospital providing care and treatment for men and women with complex mental health needs.

As a Speech and Language Therapist, you will play a key role in supporting service users to develop and enhance their communication skills. You will lead therapeutic group sessions, build strong one-to-one relationships, encourage engagement, and empower individuals on their recovery journey.

You will manage a designated caseload, using your theoretical knowledge and clinical experience to complete assessments, develop and implement interventions, and evaluate outcomes in line with individual care plans.

Working within a multidisciplinary team, you will benefit from support from a regional network of healthcare professionals, alongside access to a wide range of training and development opportunities to help you progress in your career.

As a Speech and Language Therapist, you will:

• Deliver specialist assessments and interventions for service users with communication and/or swallowing difficulties.
• Manage a designated caseload, planning and evaluating interventions to support positive outcomes.
• Demonstrate specialist skills in managing complex cases, including those involving cultural and linguistic differences.
• Develop and implement appropriate strategies for effective caseload management.
• Lead therapeutic group sessions and provide individual interventions where required.
• Undertake audits and contribute to service development and research initiatives.
• Provide specialist knowledge in areas such as acquired communication disorders, swallowing disorders, and mental health-related communication needs.
• Work collaboratively with the wider multidisciplinary team to support recovery-focused care.

Where you will be working

Location: Westpark 26, Chelston, Wellington, Somerset, TA21 9FF

You will be based at Wellesley Hospital, a purpose-built 101 bed hospital providing specialist care for men and women with mental health conditions.

Opened in 2017, Wellesley Hospital works in partnership with Devon Partnership NHS Trust, Avon and Wiltshire Mental Health Partnership NHS Trust, Cornwall Partnership NHS Foundation Trust, Gloucestershire Health and Care NHS Foundation Trust, Cygnet Health Care, and Livewell Southwest, helping to provide outstanding care and positive outcomes for service users.

The hospital offers a modern, therapeutic environment designed to support recovery, wellbeing, and independence, with a strong focus on delivering person-centred care.

To be successful in this role, you'll need:

• HCPC registration
• Experience of managing a caseload involving assessment and treatment of dysphagia
• Experience of working with families
• Evidence of continuing Professional Development

What You’ll Get

At Elysium Healthcare, we believe in taking care of the people who care for others, you’ll enjoy a comprehensive benefits package designed to support your wellbeing, growth, and future:

• Annual base salary of £42,000
• The equivalent of 33 days annual leave (including bank holidays) – plus your birthday off and the option to buy additional annual leave, in our annual selection window.
• Career development and training to help you achieve your professional goals
• Access to our Rewards & Benefits platform Ely-Vate; Your one-stop destination for everyday savings, exclusive benefits, and wellbeing hub!
• Wellbeing support and activities to help you maintain a healthy work-life balance
• Access to Blue Light Card, which provides a range of exclusive offers and discounts
• Life Assurance, for added peace of mind
• Stream – instant access to earned wages when you need it, plus access to save, directly from your wages, alongside financial wellbeing support.
• 24/7 GP service and second medical opinion, to ensure you are the best you can be
• Enhanced Maternity Package, so you can truly enjoy this special time
• Pension contribution, to help secure your future

About your next employer:

Elysium Health care has over 8,000 employees and a unique approach to the delivery of care. With a network of over 80 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move.

Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally.

Elysium Healthcare follows safer recruitment of staff for all appointments and is a Disability Confident employer, committed to inclusive and accessible recruitment. It is a requirement that all staff understand it is each person’s individual responsibility to promote and safeguard the welfare of service users. All candidates will be subject to a DBS disclosure

Qualifications

Essential

• HCPC registration; Experience in managing caseloads involving dysphagia assessment and treatment; Experience working with families; Evidence of continuing professional development.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Job responsibilities

The post holder will be expected to be able to make clear clinical decisions based on the analysis of often complex presenting difficulties; this can include being the decision maker in terms of the onward care plan for patients experiencing crisis mental health needs.

To receive and triage referrals for the teams.

Undertake holistic and comprehensive bio-psychosocial assessment of patients referred to the service.

Utilise a range of highly specialised clinical skills appropriate to the needs of individual patients and the clinical/ home setting in which they are seen

Ability to match patient need with available skills and resources.

Work closely with peer support workers and volunteers to enhance patient experience.

Provide a consultation-liaison service to clinicians and clinical teams referring to the teams. This will include giving specialist advice on care, treatment and patients management issues.

To be part of a multi-disciplinary team approach responding to individuals requiring a same day response or signposting due to a mental health crisis

To provide skilled telephone advice to referrers, patients, and carers

To provide skilled telephone-based support to help contain a crisis and avoid further escalation of an issue

To offer an urgent mental health assessments and appointments in a location most convenient/appropriate for the patient; this may be in their home, GP surgery or Emergency Department.

To provide MH assessment to patients deemed to be at risk of inpatient psychiatric admission, presenting with acute mental health disturbance of a functional nature.

Identify the most appropriate intervention required for patient, with an emphasis on positive risk management, and refer, as necessary.

Following assessments provide high quality assessment reports/letters to the relevant professionals. Monitor reports by junior staff to ensure they are of the same standards.

Maintain high standards of integrity when communicating with patients and others.

Demonstrate ability to use IT systems effectively including email and clinical systems used by the team.

Possess a good working knowledge of mental health legislation including Mental Health Act, Mental Capacity Act and Deprivation of Liberty safeguards and use this in relation to advising and planning care, independently or with other professionals.

The post holder will provide nursing care and other interventions in the setting most appropriate to meet the patients needs.

Emergency judgments and clinical decision-making.

Maintain high standards of clinical care to patients.

Formulate care plans, implement, and evaluate them alongside patients and carers ensuring informed consent is obtained.

Demonstrates safe clinical skills when providing care for patients receiving specialist treatments e.g., commencement of Clozaril in the community or supporting a patient through ECT treatment.

To work within their professional registration (NMC, HCPC, BCAP) only.

5.1 Responsibility for People Management

Provide clinical supervision and line management supervision for junior members of staff.

Have the ability to challenge staff where the standard falls below expectations.

Have the ability to foster capability and support staff to develop.

Assist in education programmes provided for junior staff.

Provide mentorship for students both formally and informally.

Participate regularly in recruitment and selection of staff.

The post holder will actively participate in line management supervision with the Team Manager of the Team.

Provide line management for junior staff.

The post holder will actively participate in clinical supervision in accordance with Livewell SW policy.

The post holder will actively participate in the Livewell SW appraisal system and provide appraisals for junior staff.

Support the Team Practice Leads in the effective running of the team and monitoring of standards through effective clinical supervision of junior staff.

To take a clinical lead in absence of managers/ Practice leads.

5.2 Responsibility for financial and/or physical resources

To comply with Livewell Southwest financial policies and procedures.

Exercise a duty of care in relation to use of the organisations equipment and resources in a cost-effective manner.

To maintain equipment as issued to them by Livewell Southwest for the job role - Lone working devise, mobile phone and IT equipment.

The post holder would be responsible for the safe storage and stock control levels of medication (NMC registered).

The post holder would be expected to be an authorised signatory for the ordering and authorisation of medication. (NMC registered).

5.3 Responsibility for administration

Maintain all records used by the team securely in line with the organisations policy and local practice.

The post holder will be responsible for updating their own practice, knowledge, and skills within their sphere of practice including Livewell SW mandatory training.

Knowledge of Mental Health and Mental Health service delivery.

To take a lead role in the co-ordination of shift ensuring appropriate allocation of work with the available skill mix utilising, prioritising, negotiation, and delegation skills.

Regularly take a lead in clinical meetings ensuring all patients are reviewed and decisions and plans are put into action and represent the patients views.

Liaise with other services to arrange appointments that both meet patient and service demands.

Responsible for electronic contacts and monitor the standard of work of junior staff.

Maintain confidentiality of the patients as per policy whilst sharing information when appropriate to do so.

Keep accurate and contemporaneous electronic/written patient records and comply with professional and organisational record keeping policies.

Comply with local and national policies in relation to confidentiality and information sharing protocols.

5.4 Responsibility for people who use our services

Advise referrers/family/patients, medical and other professional staff on the management of patients and contribute to care planning to meet identified needs.

Conduct risk assessments on all patients presenting to the service in line with up-to-date guidance and Livewell Southwest policy. The post holder will have highly developed risk assessment skills to manage complex presentations.

Evaluate effectiveness of care interventions with all disciplines of staff, adjusting care plans where necessary.

To provide skilled telephone advice to referrers, patients, and carers

Refer and signpost people to appropriate mental health services as required both within and outside of the organisations area. Assist people to complete self-referrals when this is in their best interests.

Involve carers and families of people with mental health needs, providing support and advice as needed.

Provide education to patients and carers to enhance their knowledge therefore improving longer-term concordance.

Promote RECOVERY

Provide education to patients and carers in line with current policy and good practice guidelines.

Demonstrate the ability to analyse often large amounts of complex information from a range of other services, assimilate these and their relevance to a persons mental health needs.

Formulate a clinical opinion including an assessment of risk and advise on an appropriate care plan.

Take a lead role in the collaboration and the planning of individual care with patient, carer, other Teams and Services. Including maintaining the safety of patients, staff, and the public in challenging, potentially violent situations.

Adhere to the Policy for the Safe, Secure and Handling of Medicines and local Home Treatment protocols ensuring patients receive medication in a safe and timely fashion.

Assess and monitor the effect of medication and report observations to medical staff.

5.5 Responsibility for implementation of policy and/or service developments

Expected to take an active role in the development of the teams including the formulation of protocols.

Provide a positive role in clinical audit and evaluation of teams to ensure high levels of clinical effectiveness.

Demonstrate a commitment to the improvement of patient care in relation to development of the service provided for all adults with mental health problems.

5.6 Other Responsibilities

Be required to have ability to travel to other clinical sites for attendance at meetings.

Ability to plan the safest most cost-effective route for community visits.

The post holder will be required to work over a 7 day period.

Act as a role model for all staff.

The post holder will behave in a manner that does not bring the team or Livewell SW into disrepute.

Demonstrate the ability to manage conflicting demands on time and the ability to prioritise clinical work effectively.

Demonstrate the ability to organise work schedules as well as re-prioritising work in light of changing demand.

The post holder will be individually accountable for their practice in accordance with the NMC professional Code of Conduct or Health and Care Professions Council.

Adhere to Policy and Legislation relating to Mental Health e.g., Mental Health Act 1983, Mental capacity act 2005, Equal Opportunity Law, Disability Discrimination Act, Human Rights Act, person centred framework (PCF).

Please see attached full Job Description and Person Specification for full details

Experience

Essential

• Significant post-registration experience of working with people with complex mental ill health within the community, including those who may abuse drugs and/or alcohol.
• Significant experience as a Key Worker/ or Home Treatment/Crisis worker.
• Experience of working collaboratively with patients and their families/carers.
• Previous experience of working at a level relevant to the role, post registration experience in acute mental health.
• Completing complex mental health assessments in a variety of different settings in the community and signposting to relevant services.
• Relapse prevention and Recovery Principles.
• Experience of working with people in high levels of distress.
• Extensive post-qualifying experience of practicing low intensity CBT interventions with people with a range of mental health problems in a community mental health setting.

Desirable

• Experience of providing clinical supervision, mentoring, and teaching to students and other health professionals.
• Experience of working in an acute inpatient unit.
• Experience of working with older adults .
• Experience of working with people with an offending background.
• Experience of conducting basic physical health screening.
• Previous experience of working in a community mental health setting.
• Evidence of developing and contributing to service development.
• Experience of change in health care.
• Collaborative working with peer support organisations
• Further post graduate training in relevant areas of professional psychology, mental health practice and/or research design and analysis.
• Experience working with a psychologist or MH professional.
• Experience of managing or supervising junior staff.
• Managing a caseload of clients with a range of mental health presentation.

Qualifications

Essential

• One of the following:
• RMN/Dip HE/BSc Mental Health Nursing NMC Registration.
• RGN/Dip HE/BSc Registered Nurse NMC Registration.
• Occupational Therapy Degree HCPC Registration.
• Social Work Degree HCPC Registration.
• Paramedic Science Degree/BSc/Dip HE HCPC Registration Registered.

Desirable

• Post qualification experience/training in mental health and related issues.
• Clinical Supervision training.
• Evidence of completion of statutory and mandatory training.
• Mentorship qualification or equivalent experience.
• Non-medical prescriber or willingness to work towards this where appropriate.
• Leadership qualifications (Occupational Therapist, Social Worker, Mental health nurse, psychological wellbeing practitioner).

Specific skills

Essential

• IT skills.
• Ability to prioritise workload.
• Risk assessment and formulation skills, including safety planning.
• Robust and positive approach towards risk assessment.
• Ability to work effectively under pressure.
• Ability to prioritise and reprioritise work to meet clinical demand.
• Ability to identify and refer on for unmet need. Working effectively with patients who may have a variety of communication difficulties.
• Triaging referrals based on clinical urgency.
• Ability to manage environmental stress.
• Ability to work in a changing team.
• Articulate with a high level of communication skills.
• Ability to deal with high levels of emotional stress.
• Ability to sustain high levels of concentration.

Desirable

• Staff appraisal skills.
• Committed to developing new ideas and improving patient care.
• Physical healthcare skills.

Additional Requirements & Behavioural Attributes

Essential

• To participate in on- call structure. Ability to work flexible hours.
• Able to work alone and unsupervised following induction period.
• Reflective, curious and creative in approach to patient care.
• Responsible and self-motivated, tact, diplomacy and self-confident.
• Able to manage difficult and distressing situations effectively.
• Flexible and adaptable, ability to learn new skills and develop role.
• Display values of being kind, respectful, inclusive, ambitious, responsible and collaborative. commitment to the aims and values of the NHS combined with high personal integrity.
• Committed to developing and improving mental health services.
• Ability to frequently travel independently and in a timely manner between Livewell Southwest sites and community locations including areas not served by public transport.

Knowledge

Essential

• Evidence of post registration development.
• Clinical Risk Assessment.
• Safeguarding Adults and Children.
• Clinical Governance.
• Care program approach & person-centered framework.
• Psychological models of care and treatment.
• Sound working knowledge of Mental Health Act (1983), Mental Capacity Act and Deprivation of Liberty Safeguards (2005).
• Understanding of National guidelines and initiatives related to provision of mental health services.
• Understanding of the provision of mental health care and recovery services in the community.
• Specialist knowledge of mental disorders and their impact on physical health.

Desirable

• CBT skills.
• Problem solving skills.
• Solution focused therapy skills.
• Physical healthcare skills.
• Motivational interviewing skills.
• DBT skills.
• Cognitive assessment skills.
• Microsoft Outlook.
• Culturally competent assessment and intervention skills
• SystmOne, Care First or other electronic records system also eCPA

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Job responsibilities

JOB PURPOSE

Providing a site assistant, courier service and cleaning service for Mount Gould Hospital, Cumberland Centre, Glenbourne Unit & other LSW premises. Maintaining a high standard of cleanliness, tidiness and general appearance within all LSW premises. Carry out all cleaning duties as directed by Facilities Services Management Team within all LSW premises.

SCOPE AND RANGE

Facilities Services Management Team

Ward & Unit Managers

Estates Department

Catering Department

Domestic Services

Site Assistants are responsible for providing porter services to facilitate the movement of patients and goods around the organisation that enable all clinical and non-clinical staff to fulfil their function in a safe and effective way so far is reasonably practical.

There may be an occasional requirement for the facilitation of patient movement, via beds, trolleys and wheelchairs to x-ray and other wards.

The removal of all waste materials from Livewell wards, units & sites.

The movement of sundry items that include but not limited to medical gas, patient notes, beds, hospital equipment and office equipment which is required to be secure in order for safe transportation to minimise risk.

To receive delivery of medical gas cylinders and store securely in accordance with HTM O2-O1. Handled with care by those who have received appropriate training and understand the hazards involved.

Staff will be trained in the potential hazards and dangers of medical gas cylinders, safe handling of gas cylinders, emergency procedures and the use of fire fighting appliances.

Collect soiled linen to collection point.

Clean linen to store cupboards.

Internal postal delivery and collection services, including sending external post via Royal Mail, delivery of parcels etc.

External courier service delivering and collecting mail from all Livewell sites.

Delivery of catering from Mount Gould Hospital CPU to wards, external sites (i.e. buffets).

Support the induction of new starters.

MAIN DUTIES/RESPONSIBILITIES

Mount Gould, Cumberland & Glenbourne Site Assistant Duties

To deliver catering supplies to all departments.

Remove all waste and safely dispose in allocated bin areas ensuring bin area is clean and tidy. Bins must be locked at all time. To safely move full bins to storage area when required and replace with empty bins. To empty and dispose of contents of external bin receptacles and replace with new bin bag daily.

To collect and deliver clean and soiled laundry bags and linen and store in correct facilities.

To store C.S.S.D. bags and laboratory specimens in appropriate area to await collection.

Report faults in equipment and the fabric of the building, record and log fault and monitor to ensure work is completed.

Assist in the moving of equipment.

Assist with moving patients to X-ray, Minor Injuries Unit, Physio Department and other services as and when required.

Deliver and connect medical gases to departments when required (as per policy).

Deliver, collect and sort all mail & parcels from departments & units and frank external post.

Collect and deliver patient medical notes directly to individual departments.

Responsible for receiving all stores & goods including stationery and distributing to all departments & units on a weekly basis or as and when delivered.

Ensure the safe delivery from Pharmacy of all medication to a person in charge in the correct department or unit.

Ensure the safe collection of all specimens by Pharmacy.

To maintain cleanliness and carry out routine checks on site assistant vehicles as per instructions from Transport Department.

Replenish all domestic store cupboards with stock for cleaning. Replenish all dispensers with paper products, soap and cleaning solutions.

To work flexibly to meet service needs.

To provide annual leave & sickness absence cover to the Site Assistant - Courier Driver at Cumberland Centre, Glenbourne, Mount Gould Hospital and Postal Worker at Mount Gould Hospital

All Site Assistant Duties:

The cleaning of:-

Corridors, stairs, floors and lift

Clinical areas

X-Ray Department

Minor Injuries Unit

Minor Operations Theatre

Toilets

Waiting Rooms

Reception Areas

Empty and clean refuse bins and cigarette stub holders

Clean spillages etc. following Infection Control guidelines

Changing curtains as and when requested

Deep cleaning of floors using floor cleaning equipment as requested, i.e. buffing machine

Deep cleaning of ceilings, light diffusers, extractor fans, ventilation grills, cooker hoods and walls

Removal of radiator covers, cleaning of radiators and refitting radiator covers

Grounds and Gardens:

Responsible for the maintenance of the grounds to include:-

Ensure all entrances are clear of leaves and litter at all times.

Grit & salt paths and steps during cold weather.

Empty outside waste receptacles.

Cleaning of all signs internal and external.

Cleaning of porches and canopies. Cleaning of PVC window frames, external window sills, main entrances and external covered ways.

Health & Safety

Responsible for locking and alarming buildings, ensuring all units are properly secured at nights and weekends. Responsible for unlocking and deactivating alarms in buildings.

Respond to emergency alarms including fire & ambulance.

To escort Funeral Directors to ward areas.

Reporting of untoward incidents.

Testing fire alarms on weekly basis at Cumberland Centre or as directed by Facilities Services Management Team.

Testing panic alarms on weekly basis.

Aid visitors to the site and adhere to Health & Safety.

Responsible for the safe keeping of all keys to units & departments. Out of hours to collect keys or codes from Mount Gould Switchboard Room.

To respond to all requests made by Night Co-ordinator on the Mount Gould site.

General

Assist any contractors who attend site.

Responsible for giving access to restricted areas or departments to all authorised personnel.

Any other duties requested by the Hotel Services Management Team.

Other Responsibilities

To attend all training sessions including mandatory training and role specific training as necessary in line with organisation policy.

Work strictly in accordance with the current Livewell Southwest policies and procedures and with due regard to the health safety and welfare of yourself and others that may be affected by your work/actions.

Ensure that tools and equipment used in the workplace are fit for purpose, used in the correct environment and well maintained.

Work will be allocated via an App and the post holder will be required to use this to book on and off work.

Post holder will be required to input into all existing administration systems and those introduced in the future.

COMMUNICATION & PATIENT INVOLVEMENT

To maintain effective communication with staff within the department and with other staff groups

To communicate with multidisciplinary staff including Matrons, Ward Managers in regards to porter tasks, medical gases, postal services, equipment & office moves.

Observe the dignity and privacy of patients and give consideration to their medical condition when planning and undertaking work.

Physical Skills

A good level of physical skill is required for the safe and effective use of hand tools, and maintenance equipment. The role requires coordination, manual dexterity and the ability to undertake a range of general maintenance tasks safely. The post holder must be able to work in confined or potentially hazardous environments and demonstrate competent driving skills when travelling between sites on a daily basis.

Take special precaution with tools and equipment in buildings designated for mental health to ensure that a patient cannot come into contact with anything that has the potential to cause harm.

Physical Effort

There is a frequent requirement to within the daily role to exert moderate physical effort when manual handling of loads including furniture, waste, medical gas cylinders.

Transporting patients across the site via wheelchair or bed where there is a requirement for to ensure there is safety for patients at all times.

Manoeuvre patient from transport, i.e. wheelchair or bed using slide sheets.

There may be an occasional exposure to emotional circumstances where there is a requirement to move patients and escort grieving relatives.

Mental Effort

Frequent concentration is required when undertaking a range of planned tasks, including basic fault identification.

Work is carried out within live healthcare environments, including clinical and mental health settings, requiring attention to safety, awareness of surroundings, and adherence to procedures.

Emotional Effort

Occasional exposure to challenging environments, including working within operational healthcare settings and mental health wards where activities may need to be adjusted or paused depending on clinical situations and patient needs.

Working Conditions

Frequent exposure to unpleasant working conditions, including soiled laundry and varying indoor and outdoor temperatures. Work may involve exposure to waste materials

Occasional exposure to more unpleasant conditions work is undertaken in a range of environments including clinical areas, requiring adherence to health and safety procedures and the use of personal protective equipment (PPE).

Experience

Essential

• Full and valid driving licence. Reasonable adjustments under the Equality Act will be taken into account for the successful applicant.
• Able to communicate with staff, service users and visitors to LSW sites.
• Able to work alone without supervision.
• Able to use own initiative.
• Able to understand directives and follow work schedules

Desirable

• Manual handling experience.

Qualifications

Essential

• Vocational qualification Level II or able to demonstrate the skills, knowledge and ability to work to this level.

Knowledge

Essential

• Knowledge of the Highway Code and Road Traffic Law.
• Awareness of Health & Safety & COSHH Regulations.

Desirable

• Able to use floor cleaning equipment

Specific skills

Essential

• Able to work as part of a team, approachable calm personality.
• Able to respond to written and verbal communication.

Desirable

• Flexible to adapt to service needs.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Job responsibilities

Responsibility for People Management

To be involved in the continued development of the Senior Health Care Assistant role and other Health Care Assistants

To provide guidance and support to junior staff or students

To provide supervision/mentorship to Health Care Assistants as required.

To receive line management support

Responsibility for financial and/or physical resources

The post holder will have no direct responsibility for finances; however, they will adhere to the relevant trust policies on financial issues.

The post holder will use Livewell Southwest resources responsibly.

Responsibility for administration

To ensure competencies in record keeping.

Report any changes in the patients condition or care needs to the supervising trained nurse and / or relevant therapist and document accordingly.

Maintain accurate and complete patient records in accordance with organisational guidelines.

Maintain confidentiality of information being aware of Livewells policies and local protocols and keeping up-to-date with changes.

To access email and other information through Livewell Southwest intranet.

Responsibility for people who use our services.

Support peoples care through provision of key skills including emotional and spiritual care, positioning, communication, tissue viability, oral and personal hygiene, and nutritional awareness.

Assist people to achieve their optimal level in their physical health care maintaining their comfort and dignity at all times.

To support patients to identify and overcome fears within a relationship of empathy and trust.

To monitor mental health of service users and report changes to qualified staff so that the care plan can be kept fully up to date. Be aware of fluctuations in mental health. To work with patients and carers to work towards recovery.

The post holder will promote better mental health by acting as a suitable role model.

The post holder is required to comply with all infection prevention and control policies and guidance, attend relevant updates and report issues of concern to their immediate line manager (if no action or explanation received, then it is the individuals responsibility to escalate to Director of Operations/Chief Executive Office.

Be able to respond effectively to any concerns of abuse and know procedures they need to follow to escalate their concerns.

To participate in, support and maintain positive interventions and planned activity programmes to improve the persons quality of life. To record contacts, interventions and observations on the electronic record systems.

Contribute to the assessment, planning, implementing, and evaluating care to patients. This to include participation in case review and assessment for admission / discharge process.

Escort patients to other wards / departments or other areas designated by trained staff, which may include the community settings.

Record and manage patients property.

Responsibility for implementation of policy and/or service developments

To comply with Livewell southwest policies and procedures relevant to the role.

This will include adherence to Uniform & Dress Code Policy when worn.

To report any observed incident of unprofessional behaviour, accidents/incidents, untoward occurrences, or faulty equipment.

To participate professionally in service development and proposed service changes

Comply with universal infection control precautions and procedures.

To behave in a manner which does not bring Livewell Southwest into disrepute.

To complete all Mandatory training and other training pertinent to the role, as agreed by line manager.

Other Responsibilities

The post holder will be aware of and work within their own limits, and competencies.

Be punctual for work and conduct themselves in a professional manner in accordance with Livewell southwest policies.

To participate in induction and support programmes in relation to new staff and volunteers as directed by the nurse.

To actively engage in clinical supervision both as a supervisor and supervisee if appropriate. In line with local guidelines review, reflect and develop own practice and performance through effective use of professional and operational supervision and appraisal.

To demonstrate ongoing personal and professional development through participation in internal and external development opportunities, reflecting and recording learning outcomes in a professional portfolio. This would include support groups and induction opportunities.

To know how to report accidents and untoward incidents and to do so promptly.

COMMUNICATIONS AND RELATIONSHIPS

To act as an ambassador for Livewell with external agencies and partner organisations.

Always address staff, patients and members of the public in a polite and respectful manner either in person or on the telephone.

Be conversant with and comply with all relevant organisational protocols and policies and have valid organisational IT access.

Compassionate, caring and kind in their practice.

De-escalation skills

To support the team in promoting a recovery orientated environment by identifying recovery focused activities and imparting information and education as required.

PHYSICAL DEMANDS OF THE JOB

The post holder will be competent in computer skills

The post holder may be exposed to some working conditions including exposure to vomit, sputum and body fluids.

Ability to frequently travel independently and in a timely manner between Livewell Southwest sites and community locations including areas not served by public transport.

To undertake and be competent in physical intervention and breakaway training

Shift work including night shifts if working in a ward-based scenario.

The post holder will be exposed to a working environment that is challenging because of systems and procedures that are in place to protect patients and staff. The post holder may be exposed to the risk of physical assault and injury and will have to carry an alarm with them at all times and work within the constraints of the safety procedures in the unit or community-based area (clients homes).

The post holder may be exposed to emotionally distressing situations on a frequent basis as some people with mental illness have physical disabilities and complex health needs. These include challenging and unpredictable behaviour and learning disability issues. Also there is a need to develop rapport and effective therapeutic working in a pressured environment with a high turnover of patients whose needs are many and varied.

Emotional and mental resilience

Qualifications

Essential

• NVQ level 3, QCF level 3 in Health and Social care or equivalent experience or qualification.
• Care certificate
• Other evidence of training or development relevant to working within mental health settings.
• Ability to participate in activities with patients
• Ability to contribute to the process of and the delivery of high standard of care as planned in care programme

Desirable

• Vocational Qualification Level II or able to demonstrate the skills, knowledge and ability to work to that level
• Other evidence of training or development relevant to working within mental health settings

Experience

Essential

• Experience in a Mental Health setting
• Band 2 level or equivalent or
• Band 3 level or equivalent
• Awareness of vulnerable adult / protection issues and guidance
• Recent experience of working in a care setting
• Team working
• Clinical governance
• Ability to work with minimum of supervision
• To undertake baseline physical observations
• Evidence of continuing professional development

Desirable

• Experience of variety of Mental Health settings
• Previous experience working in a multidisciplinary team.
• Working within an NHS setting
• Experience of actively supporting individuals to identify and work towards achieving personal goals in a related social care or health setting

Knowledge

Essential

• Knowledge of mental health Knowledge of a range of therapeutic approaches and application to people with a learning disability/mental health problems
• Awareness of safeguarding principles
• Basic IT skills
• A basic understanding of physical health presentation
• Good communication and listening skills
• Continual assessment of patient
• Organisational skills
• Problem solving skills
• An awareness to maintain professional Boundaries
• Awareness of own limits and boundaries in relation to own job role
• Good written communication
• Sensitive understanding of diversity issues and ability to promote anti-discriminatory practice/ equal opportunities
• Resilience
• Willingness to positively share your own life experiences, personal experiences of your own ill health with service users and carers.
• Ability to problem solve and create innovative solutions to help empower patients and carers
• .
• Demonstrates an empathy of people

Desirable

• Has the ability to provide supervision / mentoring to junior staff
• Knowledge of government initiatives that shape mental health practice
• Willingness to undertake training in relation to required skills
• Knowledge of the triangle of care
• Knowledge of CPA

Skills

Essential

• Demonstrate effective communication skills with a range of people in various situations where there may be barriers in understanding for clients/carers
• Ability to engage patients in activities off the Unit
• Ability to manage time and plan work.
• To complete clinical records
• To take leadership and direction from qualified staff
• To participate in unsupervised tasks and provide accurate feedback to relevant parties.
• Ability to work in a team effectively
• Ability to travel across the Livewell footprint. Reasonable adjustments will be considered as per the Equality Act.
• Should have ability to demonstrate basic IT skills
• Awareness of personal safety
• Able to work in challenging and unpredictable environmental conditions alone and with others effectively managing dynamic risks of our individual patient group.
• Physical Intervention in a ward environment
• Care plans and risk assessments
• Confidentiality
• De-escalation skills
• Motivated
• Compassionate
• Empathetic
• Reliable
• Confidence in dealing with patients
• Ability to work in stressful conditions
• Ability to work as part of a team

Desirable

• Flexible approach to working arrangements

Other requirements

Essential

• Friendly and caring manner
• Approachable
• An appreciation of working with a wide age group of clients
• Flexible approach
• To work rotational shift pattern over 24 hours

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Job responsibilities

MAIN DUTIES/RESPONSIBILITIES

Responsibility for People Management

To be involved in the continued development of the Health Care Assistant role and other Health Care Assistants

To provide guidance and support to junior staff or students

To provide supervision/mentorship to Health Care Assistants as required

To receive line management support

Responsibility for financial and/or physical resources

The post holder will have no direct responsibility for finances; however they will adhere to the relevant trust policies on financial issues

The post holder will use Livewell Southwest resources responsibly

Responsibility for administration

To ensure competencies in record keeping

Report any changes in the patients condition or care needs to the supervising trained nurse and / or relevant therapist and document accordingly.

Maintain accurate and complete patient records in accordance with organisational guidelines.

Maintain confidentiality of information being aware of Livewells policies and local protocols and keeping up-to-date with changes

To access email and other information through Livewell Southwest intranet

Responsibility for people who use our services

Support peoples care through provision of key skills including emotional and spiritual care, positioning, communication, tissue viability, oral and personal hygiene, and nutritional awareness.

Assist people to achieve there optimal level in their physical health care maintaining their comfort and dignity at all times.

To support patients to identify and overcome fears within a relationship of empathy and trust.

To monitor mental health of service users and report changes to qualified staff so that the care plan can be kept fully up to date. Be aware of fluctuations in mental health.

To work with patients and carers to work towards recovery

The post holder will promote better mental health by acting as a suitable role model

The post holder is required to comply with all infection prevention and control policies and guidance, attend relevant updates and report issues of concern to their immediate line manager (if no action or explanation received, then it is the individuals responsibility to escalate to Director of Operations/Chief Executive Office.

Be able to respond effectively to any concerns of abuse and know procedures they need to follow to escalate their concerns.

To participate in, support and maintain positive interventions and planned activity programmes to improve the persons quality of life. To record contacts, interventions and observations on the electronic record systems.

Contribute to the assessment, planning, implementing, and evaluating care to patients. This to include participation in case review and assessment for admission / discharge process

Escort patients to other wards / departments or other areas designated by trained staff, which may include the community settings.

Record and manage patients property.

Responsibility for implementation of policy and/or service developments

To comply with Livewell southwest policies and procedures relevant to the role.

This will include adherence to Uniform & Dress Code Policy when worn.

To report any observed incident of unprofessional behaviour, accidents/incidents, untoward occurrences, or faulty equipment.

To participate professionally in service development and proposed service changes

Comply with universal infection control precautions and procedures.

To behave in a manner which does not bring Livewell Southwest into disrepute

To complete all Mandatory training and other training pertinent to the role, as agreed by line manager.

Other Responsibilities

The post holder will be aware of and work within their own limits, and competencies

Be punctual for work and conduct themselves in a professional manner in accordance with Livewell southwest policies

To participate in induction and support programmes in relation to new staff and volunteers as directed by the nurse

To actively engage in clinical supervision both as a supervisor and supervisee if appropriate. In line with local guidelines review, reflect and develop own practice and performance through effective use of professional and operational supervision and appraisal.

To demonstrate ongoing personal and professional development through participation in internal and external development opportunities, reflecting and recording learning outcomes in a professional portfolio. This would include support groups and induction opportunities.

To know how to report accidents and untoward incidents and to do so promptly.

COMMUNICATIONS AND RELATIONSHIPS

To act as an ambassador for Livewell with external agencies and partner organisations.

Always address staff, patients and members of the public in a polite and respectful manner either in person or on the telephone.

Be conversant with and comply with all relevant organisational protocols and policies and have valid organisational IT access.

Compassionate, caring and kind in their practice.

De-escalation skills

To support the team in promoting a recovery orientated environment by identifying recovery focused activities and imparting information and education as required.

PHYSICAL DEMANDS OF THE JOB

The post holder will be competent in computer skills

The post holder may be exposed to some working conditions including exposure to vomit, sputum and body fluids.

The post holder will be expected to travel around Plymouth in the course of their duties as appropriate whether working ward or community based.

To undertake and be competent in physical intervention and breakaway training

Shift work including night shifts if working in a ward-based scenario

The post holder will be exposed to a working environment that is challenging because of systems and procedures that are in place to protect patients and staff. The post holder may be exposed to the risk of physical assault and injury and will have to carry an alarm with them at all times and work within the constraints of the safety procedures in the unit or community-based area (clients homes).

The post holder may be exposed to emotionally distressing situations on a frequent basis as some people with mental illness have physical disabilities and complex health needs. These include challenging and unpredictable behaviour and learning disability issues. Also there is a need to develop rapport and effective therapeutic working in a pressured environment with a high turnover of patients whose needs are many and varied.

Emotional and mental resilience

Specific Skills

Essential

• Demonstrate effective communication skills with a range of people in various situations where there may be barriers in understanding for clients/carers
• Ability to engage patients in activities off the Unit
• Ability to manage time and plan work.
• To complete clinical records
• To take leadership and direction from qualified staff
• To participate in unsupervised tasks and provide accurate feedback to relevant parties.
• Ability to work in a team effectively
• Should have ability to demonstrate basic IT skills
• Awareness of personal safety
• Able to work in challenging and unpredictable environmental conditions alone and with others effectively managing dynamic risks of our individual patient group.
• Physical Intervention in a ward environment
• Care plans and risk assessments
• Confidentiality
• De-escalation skills
• Motivated
• Compassionate
• Empathetic
• Reliable
• Confidence in dealing with patients
• Ability to work in stressful conditions
• Ability to work as part of a team

Desirable

• Ability to frequently travel independently and in a timely manner between Livewell Southwest sites and community locations including areas not served by public transport.
• Flexible approach to working arrangements

Experience

Essential

• Experience of working within in a Mental Health setting
• Band 2 level or equivalent or
• Band 3 level or equivalent
• Awareness of vulnerable adult / protection issues and guidance
• Recent experience of working in a care setting
• Team working
• Clinical governance
• Ability to work with minimum of supervision
• To undertake baseline physical observations
• Evidence of continuing professional development

Desirable

• Experience of variety of Mental Health settings
• Previous experience working in a multidisciplinary team.
• Working
• within an NHS setting
• Experience of actively supporting individuals to identify and work towards achieving personal goals in a related social care or health setting

Knowledge

Essential

• Knowledge of mental health Knowledge of a range of therapeutic approaches and application to people with a learning disability/mental health problems
• Awareness of safeguarding principles
• Basic IT skills
• A basic understanding of physical health presentation
• Good communication and listening skills
• Continual assessment of patient
• Organisational skills
• Problem solving skills
• An awareness to maintain professional Boundaries
• Awareness of own limits and boundaries in relation to own job role
• Good written communication
• Sensitive understanding of diversity issues and ability to promote anti-discriminatory practice/ equal opportunities
• Resilience
• Willingness to positively share your own life experiences, personal experiences of your own ill health with service users and carers.
• Ability to problem solve and create innovative solutions to help empower patients and carers
• .
• Demonstrates an empathy of people

Desirable

• Has the ability to provide supervision / mentoring to junior staff
• Knowledge of government initiatives that shape mental health practice
• Willingness to undertake training in relation to required skills
• Knowledge of the triangle of care
• Knowledge of CPA

Additional Requirements

Essential

• Friendly and caring manner
• Approachable
• An appreciation of working with a wide age group of clients
• Flexible approach
• To work rotational shift pattern over 24 hours

Qualifications

Essential

• NVQ level 3, QCF level 3 in Health and Social care or equivalent experience or qualification.
• Care certificate
• Other evidence of training or development relevant to working within mental health settings.
• Ability to participate in activities with patients
• Ability to contribute to the process of and the delivery of high standard of care as planned in care programme

Desirable

• Vocational Qualification Level II or able to demonstrate the skills, knowledge and ability to work to that level
• Other evidence of training or development relevant to working within mental health settings.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Job responsibilities

Employee Relations/People Management

Advise and support managers in managing absence, discipline and grievance, capability issues and management of change. This may include participation in meetings and on occasions advising managers at hearings where complex and sensitive information is communicated.

Work in partnership with managers to develop effective solutions to HR management issues through the effective use of questioning, listening, persuasion and negotiating skills.

Support the development of managers people management skills through advice, coaching and training.

Line management responsibilities may be required for junior members of the team.

Policies and Procedures

Interprets and reviews changes to employment legislation and uses this knowledge to contribute to the development and implementation of HR policies.

Training and Development

Preparing and delivering training and development activities including identifying appropriate training solutions to a variety of audiences e.g. conduct, capability, induction, maternity.

Equality and Diversity

To promote and provide advice and guidance on Equality and Diversity issues as they relate to people management and in the context of the services supported.

Other Responsibilities

Use HR data to proactively provide HR advice and guidance to support improvements within service areas e.g. tackling areas of high absence, recruitment and retention, workforce planning.

Undertake project work as required which may include carrying out research and producing reports and statistical information and working with colleagues to implement the project e.g. reward and benefits.

Participate in continuous professional development.

Undertake other duties commensurate to the role and banding of the post.

Communications and Relationships

Maintain effective working relationships with managers, employees, team members, trade unions, professional associations and external organisations.

Please see full job description and person specification within supporting documents section.

Specific skills

Essential

• Ability to interpret policies, terms and conditions and analyse situations.
• Good IT skills, including Microsoft Office (Outlook, Word, Excel, PowerPoint) and ability to use other systems as required.
• Research and analytical skills to interpret complex information.
• Developed interpersonal and communication (written and verbal) skills required to exchange sensitive / complex information to a variety of audiences.
• Persuasion and negotiating skills.
• Ability to present information using a variety of methods to different audiences.
• Ability to plan, prioritise, manage and organise own workload to meet conflicting and competing service needs.
• Judgement and problem-solving skills to be able to provide options/solutions on people management issues.
• Ability to access a variety of Livewell Southwest sites.

Desirable

• Ability to frequently travel independently and in a timely manner between Livewell Southwest sites and community locations including areas not served by public transport.

Qualifications

Essential

• Degree in HRM or related field or equivalent level of experience.
• Associate member of the CIPD.

Desirable

• Chartered Member status with the CIPD.

Knowledge

Essential

• Proven knowledge of current people management practice.
• Understanding of the principles of job evaluation.
• Proven knowledge of Equality and Diversity including associated legislation.
• Broad knowledge and experience of interpreting employment legislation e.g. TUPE legislation.
• Recent and relevant continuing professional development (e.g. Employment Law courses and regular employment up-dates).

Desirable

• Knowledge of public sector terms and conditions.

Experience

Essential

• Significant demonstrable experience of Human Resources issues in a large complex organisation including sickness absence management, change management, employment law and performance and case management issues.
• Experience of providing HR advice and support in an HR environment on terms and conditions e.g. policies & procedures, maternity, paternity, adoption.
• Experience of preparing and delivering training and development activities on a range of HR topics.
• Experience of using an employee records database.

Desirable

• Experience of reward & benefits.
• Experience of advising on TUPE transfers either into or out of the organisation.
• Broad experience of supporting on organisational change processes.
• Experience of working in a Trade Union environment.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Job responsibilities

Clinical Responsibilities

• Participating in the undertaking of health needs reviews and health assessments to identify needs and plan care accordingly.
• To identify, plan and manage risk of an individuals care needs, relating to physical health, behavioural and or mental health.
• To be responsible for assessing, planning and making recommendations for future care in partnership with patient, carer and multi-professional agencies including case conferences for reviewing the packages of care and care co-coordinating as appropriate.
• To liaise with Primary and Secondary care agencies to ensure better health outcomes for individuals.
• To work within the Mental Capacity Act and evidence best interest decision making.
• To maintain effective and appropriate communication networks with members of the multi-disciplinary team, the independent sector homes and all stakeholder agencies and organisations to ensure that the individual care needs can be met.
• To contribute to multi-disciplinary team specialist assessments.
• Ability to work as an autonomous practitioner, planning, prioritising and organising workload according to the needs of the service.
• To provide any relevant information and explanation to clients and carers at a level commensurate with their ability to understand using total communication.
• To provide evidence-based advice and guidance to care staff on the management of health needs to patients and signpost to other services.
• To act as a supervisor and/or assessor for students demonstrating high standards of practice and professional conduct.
• To undertake health promotion/education whenever possible to all adults with LD and also to contribute to planned health promotion activities.
• To work with all other agencies with regards to the safeguarding process.

Managerial Responsibilities

• To be responsible for coordinating reviews as per guidelines
• Prioritise caseload to meet competing demands
• To be aware of and abide by the LWSW policies, standards and Clinical Governance initiatives.
• Present confidentiality and be aware of the Data Protection Act, access to health records and consent for assessment process.
• Involvement in continual audit and review of services to determine quality.
• Maintain safe record-keeping and confidential practice, in line with LWSW and professional guidance and be aware of the Data Protection Act, access to health records and consent for assessment process.
• To ensure electronic record keeping policy is adhered to.

Professional Responsibilities

• To maintain a high professional standard of conduct at all times in accordance with NMC/ professional bodies code of professional conduct. Maintain an active status on NMC/ professional bodies register.
• To maintain own re-validation portfolio.
• Assume responsibility for own professional development and personal knowledge. Undertake and contribute to research where appropriate.
• Monitor own performance against agreed objectives through the process of appraisal and personal development plans and professional body regulations.
• Maintain professional expertise by arranging and attending meetings, study days and mandatory training and service training.
• Plan and participate in the supervision and provision of experience for all nurse learners and other personnel as appropriate.
• Participate in regular line management, caseload management and clinical supervision.
• To deliver appropriate training and subsequent support to other staff, students and outside agencies when required.

COMMUNICATIONS AND RELATIONSHIPS

• The post holder will be required to work within the MDT function of the CLDT and may need to be part of wider MDT groups relating to client need.
• The post holder will liaise between other health, social and educational services in assessing, planning and reviewing client care needs/service provision.
• The post holder will also work with other voluntary and secondary care providers.

PHYSICAL DEMANDS OF THE JOB

• Ability to frequently travel independently and in a timely manner between Livewell Southwest sites and community locations including areas not served by public transport.
• Use of keyboard and computer screen for assessments and record keeping daily.

Please see attached full Job Description and Person Specification

Experience

Essential

• Working in multidisciplinary teams and across health and social care.
• Managing a complex caseload of individuals who pose a risk to themselves and society.
• Experience of working across organisational and inter-agency boundaries.
• Experience of working with people with learning disabilities / mental health issues whose behaviour poses a risk.

Desirable

• Experience in mentoring students.
• Working in close contact with ICB and local commissioners.

Knowledge

Essential

• Able to demonstrate understanding and competency in assessment, care planning and review.
• Good knowledge and understanding of the, Mental Capacity Act, Deprivation of Liberty and reasonable adjustments.
• A good understanding of the safeguarding adult and childrens processes and relevant issues.
• A knowledge of the Mental Health Act.
• Able to problem solve and be creative in care planning
• Knowledge of Continuing Healthcare Processs

Desirable

• Knowledge and understanding of Ministry of Justice restrictions/Forensic Mental Health.

Specific Skills

Essential

• Able to engage effectively in dialogue with individuals at all abilities effectively managing barriers to communication
• Ability to take positive risk and work proactively with clients who display behaviours of concern
• Excellent interpersonal skills
• Ability to prioritise against tight deadlines.
• Good negotiation skills
• Excellent organisational skills and team working.
• Able to present relevant information in a concise format.
• Able to write in plain, easy and understandable style
• Capacity to work with clinicians and staff at all levels to develop a shared vision of outcomes for individuals.

Qualifications

Essential

• Registered Nurse RNLD/RMN
• Relevant post registration experience.
• Evidence of continuing professional development.
• Evidence of managing a caseload of complex individuals.

Desirable

• Mentorship Certificate.
• Leadership qualification/knowledge.

Additional Requirements

Essential

• Ability to frequently travel independently and in a timely manner between Livewell Southwest sites and community locations including areas not served by public transport.
• The ability to be away from home overnight is an integral part of the role.
• Able to problem solve and be creative in care planning.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Job responsibilities

To plan and undertake home visits to deliver an episode of care, as delegated and assessed by the Health Visitor or School Nurse in response to identified need.

The Family Health Worker will work in partnership with families, health professionals and other agencies as required.

The Family Health Worker will have the ability to communicate and liaise clearly and effectively with clients, colleagues and a variety of agencies within community settings and base.

Be competent to undertake delegated activities within the Healthy Child Programme, utilising appropriate tools when assessed as competent to do so for universal families.

To identify deviations in normal child development and refer to the Health Visitor responsible for delegation and plan of care.

In response to identified Public Health need (local and national directives) delivering and evaluating individual, clinic and group activities. Utilising evidence based approaches to target individuals and groups.

Within own competencies and knowledge, implement identified packages of care that empower and meet client need and address service requirement, reviewing effectiveness of specific activities as they proceed and modify appropriately.

To have knowledge of and act in accordance with local child protection policies and procedures.

To practice in accordance with the standards, protocols and policies which have been agreed by Livewell Southwest, demonstrating knowledge of them and how to access them.

The post holder is required to comply with all infection control policies.

Qualifications

Essential

• Vocational Qualification Level III in childcare or health related area.
• Maths & English GCSE Grades 4 and above or equivalent.
• Additional qualifications in child and family related areas.

Desirable

• IT skills.

Knowledge

Essential

• Working with children and/or families in partnership.
• Knowledge of normal child development.
• Awareness of Public Health
• Basic Child care
• Life skills
• Health and safety
• In depth knowledge of normal child development and able to apply with assessment tools.
• Has knowledge of how to communicate effectively in a range of settings and with a variety of people.
• Able to identify and know when to liaise and communicate effectively with other professionals.

Desirable

• First aid training.
• Knowledge of community initiatives.
• Knowledge of child protection.

Skills

Essential

• Able to communicate effectively.
• Able to work alone within a supervised framework.
• Decision maker.
• Enthusiasm for working with children and families.
• Good listening and observational skills.
• Ability to frequently travel independently and in a timely manner between Livewell Southwest sites and community locations including areas not served by public transport.
• Be available to work outside normal working hours, occasional evening and Saturdays for specific health promotion activities.

Desirable

• Works on an individual basis with children and families, supervised by the SCPHN (Health Visitor or School Nurse), for time limited, outcome based episodes of care.
• Is able to recognise areas of concern within families and follow agreed procedures.

Experience

Essential

• Working with children and/or families in partnership.
• Able to prioritise own work.
• Runs group activities in a variety of settings.
• Up-to-date working knowledge of a range of areas related to normal child development, for example, nutrition.

Desirable

• Knowledge and/or experience of developmental language delay.
• Experience with group work.
• Experience working with other services/agencies

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Job responsibilities

• To work with individuals, families, schools and the community.
• To work in multi-agency partnerships, for example, Social care and other agencies.
• The wider SCPHN 0-19 team and Livewell Southwest, e.g. Public Health, Children and Families, Performance Management.
• The Primary Health Care Team.
• University Hospitals Plymouth departments, e.g. Paediatric Department; Neonatal Outreach, Emergency Department, Safeguarding Children's Office.
• Child and Adolescent Mental Health Services.
• Midwifery
• Education departments, e.g. Plymouth University and Professional Training & Development Department
• Schools, Nurseries and Children Centres.

Professional Duties & Responsibilities:

• To practice the principles of Community Public Health Nursing as reflected in the wider definition described in the NMC competencies.
• Search for Health needs including surveillance and assessment.
• Stimulation of awareness of health needs including strategic leadership, promoting and protecting health.
• Influence on policies affecting health including developing quality and risk management, policy and strategic development.
• Facilitation of health enhancing activities including developing services and programs working with and for communities and Schools.

• There are frequent requirements for concentration and the work pattern is unpredictable.
• Occasionally within the course of employment attendance to court may be required to give evidence.
• There is constant change management/process affecting community service delivery.
• There is exposure to highly distressing or highly emotional situations, some potentially dangerous situations in the community, e.g. Drug & Alcohol Misuse, Violence and clients displaying mental health symptoms.
• Specialist Community Public Health Nurses deal with highly emotionally charged clients to safeguard children. The frequency of exposure is variable.
• Specialist Community Public Health Nurses are expected to be flexible and adaptable working in different bases to cover colleagues and service provision during sickness and study leave and utilising the resources available to them.
• They are easily accessible to the public, receive and cope with frequent interruptions throughout the day.
• During visits they may be required to work in unpleasant home environments, e.g. dirty, excrement, aggression.
• Likelihood of movement of base due to changing practice.
• To have specialist knowledge across the range of work procedures and practice underpinned by theoretical knowledge or relevant practical experience.
• To encourage the uptake of immunisations.
• To act as an advocate for clients, liaising with agencies within and outside the health service.
• To participate in and initiate multi-agency, activities and meetings as required.
• To work in partnership with children, young people and families to identify health needs that promotes and supports a healthy lifestyle. To take appropriate action in response to any deviation from the normal which may include referral to team members or other agencies?
• To identify children in need and respond in line with national and local requirements.

• To be the lead practitioner for families here there are identified child welfare concerns.
• To be responsible for managing, organising and promoting the needs of the caseload and neighbourhood public health.
• To take an innovative approach to practice in response to a changing service.
• To actively participate in Clinical and Professional Governance, team meetings by regular attendance, contributing to the content and agenda and provide evidence of participation.
• To be actively involved in the delivery of the NHS Public Health agenda as identified in the citywide Public Health Development Plan.
• To actively seek and promote client participation in planning delivery and evaluation of services.
• To be responsible for seeking to influence policy and strategic planning affecting service delivery.
• To take a leadership role as service delivery requires, e.g. specialist interest group, working parties.
• To ensure that equipment used during delivery of a School Nursing service is maintained appropriately.
• To participate in regular Clinical Supervision, Line Management, Appraisals and Caseload Supervision, as per Policies.
• To participate in the recruitment and selection process of prospective employees, e.g. SCPHN, Student SCPHN, Skill mix team members.
• To be a Line Manager to Band 2, 3, 4 and 5 as identified by the Team Manager
• To provide staff with appraisals as per Livewell Southwest Policy.
• To be responsible for management of annual leave, study leave and sick leave of staff.
• To manage disciplinary issues and complaints following Livewell Southwest Protocols and procedures.
• To supervise and facilitate student placements as required.
• To contribute to Livewell Southwest requirements for data collection and sharing of information.
• To access annual appraisals, identify training needs and develop a continuing professional development plan.
• To facilitate and provide practice based teaching and training to colleagues and identify opportunities for knowledge sharing within other organisations.
• To have a professional responsibility to ensure that staff access the training as identified in their appraisal.
• To provide mentorship/ preceptorship to newly qualified or appointed staff.
• To utilize the framework of Clinical Governance to learn from critical incidents and apply to practice.
• To ensure that skills in audit and research are maintained.
• To assist in Livewell Southwest research and audit, as required.
• To maintain a personal professional portfolio of continuing professional development as required by the NMC.
• Responsible for participating in audit and data entry thus demonstrating contribution to Livewell Southwest targets.
• To work within the clinical effectiveness framework using available evidence, research and audit to plan, implement and evaluate care.
• To attend in service training required by the needs of the service and organisation.

Qualifications

Essential

• Specialist Community Public Health Nurse Certificate, Diploma or Degree.
• NMC Registration.
• Relevant post registration course.

Desirable

• Registered Nurse Prescriber with current NMC registration.

Experience

Essential

• Experience of working with children, young people and families.
• Working with complex families.
• Demonstrate experience of working with child protection concerns.
• Able to work effectively in a multi agency arena.

Knowledge

Essential

• Demonstrate knowledge current health issues relating to children and families.
• Demonstrate knowledge in:
• Children Act,
• Healthy Child Programme.
• Framework for Assessment.
• Child Protection.
• Evidence of research based practice.
• Evidence of continuing professional development.
• To have understanding of current Government Policies affecting living, culture/racism/disability.
• Knowledge of requirements of those children and families with complex needs.

Skills

Essential

• Ability to work effectively with a multi-disciplinary team.
• Self-manage time.
• Reliable, empathetic, approachable, understanding, non-judgmental and tolerant.
• Adaptable.
• Diplomatic and flexible.
• Team Player.
• Leadership.

Desirable

• Able to lead and line manage a team of skill mix in delivering a service.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Job responsibilities

Duties:

To maintain accurate records, which are confidential, contemporaneous, and legible, with all care given documented at the time.. The post holder will be expected to participate in standard of patients records by audit or peer review and have a regular open discussion with team members.

Make appropriate records in the multi-disciplinary patient file, which will then be counter-signed by a registered nurse.

To report and record incidents and near misses relating to health, safety, security, fire, physical violence, aggression and verbal abuse.

To have a working knowledge and be responsible for ensuring nurses and patients equipment is in safe working order, disposed of or returned when no longer required as per Policy and to inform Line Manager if any problems occur.

To provide holistic evidence-based/best practice care to patients in accordance with National and organisation approved policies/procedures and individual care plans.

To undertake specific clinical tasks as delegated by members of the Nursing team having once undertaken relevant training and deemed competent .Working in line with the Livewell SouthWest Delegation to band 3 and 4 support workers guidance.

To provide appropriate support and advice to family and carers, demonstrating tact and sensitivity in dealing with complex and sensitive information and negotiating a positive outcome.

To recognise and respond to any changes in patient care situations, which might include risks to self and others including adult and child protection concerns. The post holder must inform the most appropriate professional at the earliest opportunity. Be conversant with the safeguarding adult and child protection procedures and policies.

To ensure privacy, dignity and human rights are respected for patients and Carers.

To be willing to participate actively in appropriate in-service training programmes which the manager believes to be of benefit to the individual. To assume co-responsibility for maintaining skills and knowledge levels.

The post holder is required to comply with all infection control policies and guidance, attend relevant updates and report issues of concern to their immediate line manager (if no action or explanation received, then it is the individuals responsibility to escalate)

To contribute to the development, implementation and monitoring of standards.

To work within challenging and unpredictable environments e.g. patients homes which may have constraints and require adaptability.

To provide basic education and continuing support to patients, family and carers.

To identify areas of concern regarding practice and communicate to the Caseload Holder.

Management & Leadership:

To undertake designated duties as required in line with the Delegation to band 3 and 4 support worker guidance.

Only undertake work which is within own competence and to identify any work required to be undertaken by more senior staff

To identify and take responsibility in the maintaining of clinical competencies in line with the job role. Ensuring these are adequately support by clinical sign off. Identifying areas where this may be required.

To be responsible for organizing own time management on a daily basis in line with caseload demands, using own initiative and be flexible when organising own workload on a day to day basis, which is often unpredictable in order to respond to the needs of the service.

To maintain and Preserve confidentiality at all times, and be aware of the Data Protection Act, Access to Health Records and Consent for Treatment.

Complete on time and submit all necessary forms, documentation, including IT data and forward as required by the manager/organisation.

To complete and submit any necessary documentation as required by the District Nurse/Caseload Holder and District Nursing Manager.

Monitoring and ordering of stock levels and to utilise resources economically and effectively and promote cost consciousness throughout the service.

To share knowledge and information to promote a cohesive team.

To act as a role model for all staff and students demonstrating clinical skills and high standards of practice and professional conduct.

To participate in team activities so as to develop and consolidate a cohesive and supportive team ensuring openness within the team.

The post holder will be required to use a computer, being responsible for timely recording patient activities for IT data collection, dealing with e-mail queries, stock/equipment ordering.

Communication:

To demonstrate effective communication with patients, staff and other members of the multi-disciplinary team. When communicating with patients it should be at the appropriate level for patients to understand such as patients suffering from terminal illness, dementia, disability, visually impairment and/or hearing impairment.

Able to communicate the role and eligibility criteria of the District Nursing Service.

Maintain accurate and up to date patient records and inform other professionals about changes in patients condition.

Act as a patient advocate as required ensuring individual needs, preferences and choices are delivered by the Service.

The Post Holder to be supplied with mobile telephones and lone working devices for work purposes and be expected to abide by Livewell Southwest Lone working policy including the Operational procedure for lone working devices.

Education & Training:

Maintain own clinical expertise by attending meetings, study days and in-service training and learn new specialist skills required for service development. To maintain an up to date personal competency portfolio.

To attend and participate in meetings as negotiated within the team and to provide relevant timely feedback.

To participate in Reflective Practice, Practice Supervision and Appraisals and line management supervision as per policy .

Participate in the provision of community experience for all nurse learners and other professionals as appropriate.

To be encouraged to organise informal training sessions on behalf of the team using a variety of resources.

Travelling in all weather in heavy traffic to unknown areas on a daily basis, in the dark and adverse weather conditions.

Emotional Effort:

At every patient contact the post holder deals with emotional issues of patients and relatives.

At each visit staff may need to care for Patients with degenerative terminal conditions and their carers who may be children or adults within their home.

Need to deal with highly distressing and difficult family situations frequently such as grief, crisis care management with unpredictable care conditions.

Mental Effort:

Continuously interrupted, multi-tasking e.g. writing notes, answering mobile telephone call. Staff to carry a mobile telephone and are expected to be available to other staff and professionals and can be interrupted at any time.

Driving in all weather in heavy traffic to unknown areas on a daily basis, in the dark and adverse weather conditions.

Physical Effort:

Use of hoists and other lifting equipment often in a confined space in the patients home on difficult floor surfaces e.g. carpet.

At each visit staff risk assess the need to move light furniture in patients home to allow nursing procedures to be carried out often within a confined space.

Regularly carry and transport District Nurse equipment e.g. Nursing bag, documentation Laptop, phlebotomy equipment, sphygmomamometers and blood sugar machines.

Driving for periods of time between patients homes and requiring lifting nursing bags and equipment from the car boot on each visit.

The job involves several times in a day exposure and contact to highly unpleasant working condition such as secondary smoking, bodily fluids, including sputum, vomit, blood, urine and faeces, soiled linen, fleas, lice, scabies poor hygiene standards and communicable diseases.

Occasional exposure to verbal and physical aggression and dangerous pets.

Daily working in cramped conditions within patients own homes.

Frequently exposure to heat and cold in patients homes.

Mobile phones may not work in areas where there is poor network reception. Staff will utilise lone working devices.

Qualifications

Essential

• Maths and English GCSE grade 4 or above (A-C)
• NVQ III in Care (or evidence of working towards) or able to demonstrate the skills knowledge & ability to work to this level.

Desirable

• Care
• certificate

Knowledge & Experience

Essential

• Understanding of physical health, mental health and learning disabilities.
• Understanding of the role of Clinical support worker / Heath care assistant and boundaries
• Experience of formulating
• therapeutic relationships
• Previous experience of working within a health care setting.
• (employment, work experience
• volunteering)

Desirable

• Willingness to learn Evidence of previous professional development Evidence of recent study

Behavioural Attributes & Competencies:

Essential

• Familiar with and committed to the principles and values of the NHS.
• Demonstrate commitment to and focus on quality, promotes high standards to consistently improve patient outcomes.
• Consistently put clinicians at the heart of decision making.
• Creates and fosters a culture of openness, honesty, integrity and inclusiveness.
• Values diversity and difference.
• Uses evidence to make improvements and seeks out innovation.
• Demonstrates commitment to partnership working.
• Flexible approach to working.
• Attention to detail.
• Highly motivated with ability to influence and inspire others.
• Outcomes focused.
• Ability to act as a champion for patients/carers and their interests, ensuring the patients voice has an impact on service developments.

Experience

Essential

• Experience of formulating
• therapeutic relationships
• Previous experience of working within a health care setting.
• (employment, work experience
• volunteering)

Skills

Essential

• Ability to frequently travel independently and in a timely manner between Livewell Southwest sites and community locations including areas not served by public transport.
• Effective communication and interactive skills including oral, written and IT
• Ability to use initiative and work independently
• Good time management

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Job responsibilities

Responsibility for People Management

Provide clinical supervision and line management for specified members of staff within the MDT and ensure all other line management is completed within the team.

To manage the overall team on a day-day basis ensuring that the skill-mix is appropriate to the needs of the patients.

Have the ability to challenge staff where the standards fall below expectation. This will include poor performance issues.

Assist in education programmes for junior staff.

Participate regularly in interview panels.

The post holder will behave in a manner that does not bring the team or Livewell into disrepute.

Responsibility as appointing officer for recruitment of junior staff.

In collaboration with other leads, review workforce development plan which will include skill mix.

To manage and deliver learning from incidents, complaints and PSIRF.

Responsibility for information resources:

Responsible for recording Personalised Care Framework (PCF) and monitoring the quality of data provided by junior staff.

Responsible for SystmOne contacts and monitor the standard of work of junior staff.

Maintain accurate, timely paper and electronic records. Ensure they are kept safely in accordance with Livewell policy.

Maintain electronic diary as Livewell healthcare protocol.

Monitor junior staff ensuring they complete electronic diaries.

Assist Perinatal Team service to improve data quality ensuring records meet National Mental Health Minimum Data Set requirements.

Responsibility for financial and/or physical resources

Responsible for the team budget, meeting with management accountant when required to ensure allocated money is spent effectively and within budget.

Authorised signatory for the team budget.

Responsible for the checking and authorisation of eroster and travel claims and forwarding on for payment. This includes nursing and admin if required.

Ensure physical assets are monitored and re-ordered on a regular basis keep a watchful eye on expenditure ensuring costs remain with allocated budget.

The post-holder will be an authorised to make procurements using the ePROC/Oracle system.

Responsible for the use of individual corporate credit card if required and log completed and sent off in time.

Responsibility for administration

Responsible for recording PCF and monitoring the quality of data provided by junior staff.

Responsible for SystmOne contacts and monitor the standard of work of junior staff.

Maintain accurate, timely paper and electronic records. Ensure they are kept safely in accordance with Livewell policy.

Maintain electronic diary as Livewell healthcare protocol.

Monitor junior staff ensuring they complete electronic diaries.

Assist Perinatal Team to improve data quality ensuring records meet National Mental Health Minimum Data Set requirements.

Ensuring that line management, supervision and appraisal documentation is in keeping with LSW standards.

There is overall accountability to ensure there is evidence of high-quality care standards within the team in line with CQC key lines of enquiry.

Be able to use a keyboard to enter client data and access information, and use the LSW website, email system and electronic notes system.

Clinically and professional responsible for maintaining client records (paper based or electronic).

Responsibility for people who use our services

The post holder will also be required to complete an assessment of the patients physical presentation during these appointments.

The post holder will be required to monitor progress and assess risk during these appointments and ultimately use these appointments to assess need, and contribute to the care planning and treatment for the patient. The appointments are hoped to provide support and psychoeducation which the post holder will be responsible for providing.

The post holder will be required to respond efficiently and appropriately should the patient require immediate medical intervention.

The post holder will need to work alongside other services involved in the persons care. Ensuring continuity of care, excellent communication and support with care planning and risk management. This could be SEDCAS, CMHS, GPs and other services.

The person will support with signposting where necessary.

Ability to manage and communicate about issues, which can be complex and distressing.

Must be able to maintain professionalism when dealing with occasional aggressive, abusive, or distressed patients and families.

Obtain and record informed consent from clients at each contact in accordance with Livewell SW policy.

Negotiate with clients and carers to identify and formulate client-centred goals and demonstrate ongoing evaluation of client progress using agreed outcome measures, where necessary.

Use appropriate verbal and non-verbal communication tools e.g., instructions, motivation, diagrams, and pictures.

To be able to adapt style of communication if the patient has communication, cognitive or other problems that may create a barrier to communication affecting ultimate treatment outcomes eg using appropriate verbal and non-verbal communication tools e.g. instructions, motivation, diagrams, and pictures.

Have direct face to face responsibility for client contact when assessing or treating.

Dealing with clients daily who may be verbally or physically aggressive. To treat clients who are upset and distressed e.g., when clients and families are coming to terms with a complex mental health condition.

Provide specialist advice via written or verbal instruction to clients, carers and relatives. This may be exercise programmes, health education, preventative or condition- specific advice.

Responsibility for implementation of policy and/or service developments

To plan and develop a robust and multidisciplinary approach to managing patients with physical and mental health needs, within the footprint of Livewell Southwest.

The postholder would also be responsible for the development of future initiatives and will be involved in setting up new processes, and the writing of policies for Livewell.

Identify and manage clinical and other risks. Record near misses and actual events through the incident reporting process.

Undertake measurement, evaluation, and audit of the service to improve quality, standards and contribute to the evidence base. Promptly act on feedback from clients to improve their experience.

The post holder will have responsibility for the development of Perinatal Team service as well as working in collaboration with management colleagues to develop frictionless care pathways.

The post holder will work with other senior staff within the recovery pathway, such as CMHT and other stakeholders to develop initiatives and improve care.

Continuously develop depth of knowledge in own field and support others to do so.

Proactively promote services and seek opportunities for service development or business opportunities.

To contribute to the development and implementation of local/team/departmental policies and standards with support from senior staff and to educate other team members in their implementation.

Work within the multi-disciplinary to team to ensure consistent and equitable application of all Livewell SW policies.

Provide timely data about team performance and client outcome measures related to activity and contract monitoring regularly or as required.

Carry out audit to improve service and compliance with local and national standards, to facilitate best practice and enhance service delivery e.g., audit of the completion of nutrition screening tools on all wards.

To be responsible for producing and updating patient resources in line with current research.

To be responsible for disseminating and implementing local national guidelines and policies.

To attend and contribute to relevant team/service meetings.

To co-ordinate, monitor and maintain up-to-date standards of practice.

Please see attached full job description and person specification

Knowledge

Essential

• Perinatal subtypes of diagnosis, knowledge of perinatal care pathway, knowledge of evidence based recommended treatments, knowledge of initiatives within perinatal community, knowledge of assessment of physical risk and evidence base
• Acute Mental Health
• Mental Health Act and Mental Capacity Act
• Physical health needs Knowledge of Livewell Southwest
• policies to support management of service
• Computer literacy skills, including quick and accurate use of keyboard, presentation of data, word processing, electronic delivery of presentations report writing and internet use to inform practice.

Skills

Essential

• An ability to be able to use highly developed interpersonal
• and communication skills to impact on the behaviour and views of clients with severely challenging, sometimes life threatening behaviours on a frequent basis
• Ability to undertake a full set of physical observations and respond accordingly.
• Demonstrate a high level of empathy, self-awareness and emotional resilience having to cope with emotionally demanding situations on a frequent basis
• Able to use advanced analytical skills and to concentrate for prolonged periods during emotive and stressful situations.
• Ability to demonstrate a high level of time management and organisational skills
• Able to work within codes of practice of NMC policies and procedures
• Highly specialist skills demonstrating varied comprehensive clinical experience in order to deliver best practice for a range of complex conditions.
• Current valid UK driving licence or an ability to access various sites/ patient
• homes across the locality within an efficient time frame.
• Aneffectiveteamworkerwho is empathetic and approachable
• Proactive, with an ability to set up new initiatives.
• Flexible regarding duties and ability to cope with change
• Ability to take ownership and leadership of new projects, national initiatives and service development.
• Ability to work under pressure and to manage crisis and risk management.
• Ability to work within a structured care pathway across two different services.

Qualifications

Essential

• RMN/Dip HE/BSc Mental Health Nursing with relevant experience
• RGN/Dip HE/BSc General Nurse with relevant experience
• NMC registration
• Significant relevant experience and/ or evidence of post grad level study in a relevant area
• Evidence of on-going professional development. There is a requirement to ensure that training is undertaken to ensure sufficient knowledge in both physical and mental health needs

Desirable

• Working towards or hold a certificate in
• counselling skills or have extensive counselling experience.
• European Computer Driving Licence
• Clinical Supervisory Skills Course

Experience

Essential

• Experience of line managing other staff
• Proven relevant experience in working with those who have acute mental health problems.
• Proven experience in assessing the physical/mental health of a patient and associated risk management.
• Proven experience in quality improvement and development of projects.
• Provenexperienceofassessment skills.
• Proven experience of teaching
• Experience of working in/with internal and external agencies including primary care.
• Competence with clients with complex needs, communication issues and/or challenging behaviour
• Varied and comprehensive post-graduate clinical experience across a range of clinical areas.
• Senior level experience of working in a multi-disciplinary team
• Evidence of active participation in audit activities
• Experience of dealing with distressed clients, carers or colleagues
• Experience and competence in negotiating and recording aims of treatment and agreeing a plan of action with; client/relatives/carers/medical staff

Desirable

• Experience of leading and developing new initiatives/ services
• Competence andexperience in
• advancedcommunication skillsincludingnegotiation, motivationalinterviewingand evoking behavioural change in complex cases.
• Experienceofworkingina mental health unit/ ward
• Experience and evidence of developing evidence based literature, guidelines and protocols for a range of more complex needs for a wide range of people e.g. clients with Mental Illness or neurological impairment, carers, general public and healthcare workers

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).