Job summary

Are you an experienced administrator with a passion for delivering excellent customer service and supporting people throughout their employment journey?

We are looking for an organised and proactive HR Administrator to join our friendly and supportive HR Team. This is an exciting opportunity to play a key role in delivering a high-quality HR administration service across the organisation.

As an HR Administrator, you will provide administrative support across a wide range of HR activities, including recruitment and onboarding, contractual changes, absence administration, mandatory training, HR systems administration and workforce reporting.

You will work closely with managers, employees and colleagues across the organisation, providing a professional and responsive service while ensuring HR processes are completed accurately, efficiently and in line with organisational policies and procedures.

This role would suit someone who enjoys working in a fast-paced environment, has excellent attention to detail and takes pride in delivering a high standard of customer service. You will be joining a team where collaboration, knowledge sharing and continuous improvement are actively encouraged.

Please note that we are unable to offer visa sponsorship for this position. Applicants will be required to demonstrate their right to work in the UK at interview.

Please note this is a part time role offering 30 hours per week.

Main duties of the job

• You will support the delivery of an efficient and effective HR administration service, acting as a first point of contact for routine HR enquiries and helping managers and employees navigate HR processes.
• You will support recruitment and onboarding activities, including advertising vacancies, undertaking pre-employment checks, preparing offer documentation and coordinating new starter processes.
• You will maintain accurate employee records and electronic personnel files, ensuring information is recorded securely and maintained in accordance with data protection requirements. You will also support the administration of key HR systems, including Bluestream, PCSA, Radar and RotaMaster.
• You will support sickness absence administration, maintaining accurate records, highlighting absence triggers and ensuring information is reported within required timescales.
• You will assist with mandatory training administration, professional registration monitoring and the production of HR reports and workforce data.
• Working closely with the wider HR Team, you will contribute to continuous improvement initiatives, support HR projects and help ensure a consistent, customer-focused service is delivered across the organisation.

About us

Lakeside Healthcare is a large GP partnership that provides NHS care for around 170,000 patients across Cambridgeshire, Peterborough, Northamptonshire and Lincolnshire. We are made of eight GP practices across 14 sites that are part of their local communities.

We work together as practices to provide resilience, sharing learning and professional back-office support services.

Being part of the Human Resources team based at Exchange Court, Corby, the post holder will be working as part of a talented group of professionals who all have the same goal in mindthat is to provide a quality and dynamic, solutions-based offering to our internal customers across our partnership.

Our most important asset is our people, who provide care for our patients and help run our surgeries smoothly. We employ over 500 clinical and non-clinical staff, and we invest in training and developing to ensure that we retain and attract good quality staff who want to stay with us and be part of our team.We are proud of what we do and strive to demonstrate our values of Caring, Respect, Quality and Teamwork in everything we do.

What we offer you

• Generous holidays (additional long service entitlements)
• NHS pension and long service recognition
• NHS Discounts (Blue Light Card)
• Career opportunities
• Role specific training and ongoing development
• Great team environment

Job summary

This is a pivotal leadership role for a motivated, collaborative individual passionate about delivering quality patient care, driving continuous improvement, and fostering a culture of excellence, safety, and learning.

Reporting to the Medical Director and working with our GP Clinical Leads and Head of Nursing, the post holder will shape the strategic direction of quality and governance across Lakeside Healthcare. Acting as the organisation's subject matter expert and primary point of contact for clinical quality and governance matters, you will provide strategic oversight and leadership to ensure high standards of clinical practice and patient safety are maintained.

This is an opportunity to develop, implement, and enhance governance and quality frameworks across one of the UK's largest GP partnerships. You will lead quality improvement initiatives, clinical audits, risk management, and regulatory compliance activities, supporting teams to embed best practice and achieve outstanding patient outcomes.

The successful candidate will champion a culture of openness, transparency, and learning, providing leadership, guidance, coaching, and support to multidisciplinary teams across the organisation.

This role is ideally suited to someone with significant leadership experience in primary care looking to apply their expertise on a larger scale, influence decision-making, and drive improvements in quality, governance, and patient safety across a complex, evolving healthcare environment.

Main duties of the job

• Clinical Governance and Quality Assurance
• Regulatory Compliance
• Patient Safety and Incident Management
• Policy, regulation and risk management
• Audit monitoring and data analysis

For more information please refer to the job description attached.

Please note that we are unable to offer visa sponsorship for this position. Applicants will be required to demonstrate their right to work in the UK at interview.

About us

Lakeside Healthcare is a large GP partnership providing NHS care to around 170,000 patients across Cambridgeshire, Peterborough, Northamptonshire and Lincolnshire. We comprise eight GP practices across 14 sites, working together to share learning, build resilience, and provide professional support services.

Our people are our greatest asset. More than 500 clinical and non-clinical colleagues provide care for our patients and support our surgeries. We invest in training and development to attract, retain, and support high-quality staff.

Join us our Clinical Quality & Governance Manager

Are you passionate about improving patient care and driving quality across healthcare services? If so, we'd love to hear from you.

We're seeking an experienced Clinical Quality & Governance Manager to lead governance, quality improvement, and compliance programmes across our sites. This is an excellent opportunity to work with senior leaders and frontline teams to ensure we continue delivering safe, effective, and compassionate care.

Based in Corby, you'll work closely with the Executive Team and colleagues across the organisation to strengthen our quality and governance framework while supporting a culture of learning and improvement.

In return, you'll join a supportive, forward-thinking organisation where collaboration, innovation, and patient-centred care are at the heart of everything we do. You'll have the opportunity to make an impact while developing in a growing healthcare organisation.

Job summary

Lakeside Healthcare Corby has a great opportunity for an enthusiastic, patient focused GP to join our friendly, hardworking team. If you share our values of Caring, Teamwork, Respect and Quality we would love to hear from you.

• NHS Pension, 30 days annual leave plus statutory bank holidays per-annum pro-rated
• Option to progress to Partnership
• Tier 2 visa/sponsorship costs paid
• Mentoring and support available for newly qualified GPs

Main duties of the job

In general, the post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care including but not limited to:-

• In accordance with the practice timetable, as agreed, the post-holder will make themselves available to undertake a variety of duties including surgery consultations, telephone consultations and queries, visiting patients at home, checking and signing repeat prescriptions and dealing with queries, paperwork, referrals and correspondence in a timely manner.
• Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation.
• Assessing the health care needs of patients with undifferentiated and undiagnosed problems.
• Screening patients for disease risk factors and early signs of illness.
• In consultation with patients and in line with current practice disease management protocols, developing care plans for health.
• Providing counselling and health education.
• Admitting or discharging patients to and from the caseload and referring to other care providers as appropriate.
• Recording clear and contemporaneous consultation notes to agreed standards.

About us

Here is what you can expect working at Lakeside Healthcare Corby;

• Dedicated visiting team, reducing pressure on GPs
• Large Nursing and HCA team supporting and delivering chronic disease and treatment room services
• Friendly team of Partners and Salaried GPs, meaning support is always available
• Long established training practice, providing opportunities for career development
• Pharmacist team supporting medication reviews, chronic disease and clinical correspondence
• Large multi-disciplinary team including Social Prescribers Link Workers, Care

• Co-ordinators and Safeguarding specialists

Job summary

This is a position working within the reception team answering incoming calls to the surgery and dealing with reception related administration work. It will also involve working on the reception desk and receiving patients and other visitors to the surgery and dealing with their queries. You will be trained on all the relevant procedures for the department.

Working hours will be 12:30-18:60 Monday, Thursday and Friday. 18 hours per week

Please note that we are unable to offer visa sponsorship for this position. Applicants will be required to demonstrate their right to work in the UK at interview.

Main duties of the job

Key Responsibilities will be

• answering the phones
• working on the front desk
• issuing prescriptions
• completing reception related administration work

About us

LAKESIDE HEALTHCARE is changing the face of primary care provision in England. We are bold, adventurous and ambitious and determined to thrive in uncertain times. We are the largest true partnership in the NHS and operate from various sites across the East Midlands. We serve the healthcare needs of over 170,000 patients across Northamptonshire, Lincolnshire & Cambridgeshire. Joining our team presents an opportunity to be part of a large organisation that is changing the way primary care is delivered today.

About the Practice/Department/Team

The Patient Services teams are made up of reception/prescription/secretary and administration. All of which are an integral part of the running of the surgery.

Job summary

This role involves using an in depth knowledge of research protocols and their application in practice, alongside a working knowledge and compliance with the local, national and international research regulations. The Research Nurse is an independent practitioner who is supported by other clinical experts, relevant to specific research studies, and who reports and is responsible to the Director of Research and Chief Nursing Officer respectively.

Main duties of the job

The post holder will be responsible for the management, co-ordination and facilitation for a defined group of concurrent research studies, from set up to archiving, ensuring that agreed patient recruitment targets are safely achieved. This will involve direct patient contact in the recruitment, education and monitoring of patients taking part in research studies and the collection and documentation of accurate data and will include clinical procedures.

About us

LAKESIDE HEALTHCARE Group is at the forefront of Primary Care based Clinical Research Trials. We are a National leader in the delivery of cutting edge Research Trials such as two Covid-19 Vaccination Trials where we were in the top 5 for recruitment for both studies. We are a large multi-site General Practice Organisation and strive to provide the opportunity for all of our patients to have access to Innovative Clinical Research Trials.

We have a dedicated Clinical Trials Research Unit based at our Corby Site Headquarters with a complement of Research Physicians, Research Nurses, a Research Coordinator and Research Administrators. We are expanding our team due to the rapid increase in the number of Clinical Trials we are working on.

Job summary

As part of the Reception Team you will be the first point of contact for patients contacting the surgery, either by telephone, face to face or digitally. The team are extremely busy, dealing with over 500 patient contacts per day and therefore an ability to be able to work at pace, whilst maintaining professionalism, is essential.

Please note that we are unable to offer visa sponsorship for this position. Applicants will be required to demonstrate their right to work in the UK at interview.

Please note this is a part time role offering 25 hours per week.

Main duties of the job

You will be assisting and directing patients toward the appropriate service or healthcare professional in a courteous, efficient and effective way. Duties include:

• Working as part of the Patient Services Team to ensure patients and other service users queries are dealt with in a timely manner
• Answer calls from patients requesting a doctor consultation and take appropriate information recording it on the relevant system
• Process and action online consultation requests, forwarding them to the appropriate clinician
• Process repeat prescription requests in accordance with practice procedures
• Process patient registrations, deductions and other administrative tasks
• Provide administrative support to the clinical administration team as required. Including scanning, incoming/outgoing post, coding and summarising.

About us

LAKESIDE HEALTHCARE is changing the face of primary care provision in England. We are bold, adventurous and ambitious and determined to thrive in uncertain times. We are the largest true partnership in the NHS and operate from various sites across the East Midlands. We serve the healthcare needs of over 170,000 patients across Northamptonshire, Lincolnshire & Cambridgeshire. Joining our team presents an opportunity to be part of a large organisation that is changing the way primary care is delivered today.

Living and breathing our values at Lakeside Healthcare

Caring & Respect: Simply put we genuinely care about people: working together for our patients and our teams, our patients come first in everything we do. We strive to ensure we connect and respond to all needs with compassion, care and respect to improve the lives and wellbeing of the communities we serve.

Teamwork & Quality: In all areas of our business we network, collaborate and learn from our Patients, Stakeholders and each another to ensure we are always striving to improve, making the right and best decisions to provide the best service.

We are a well-established semi-rural practice with a growing list size of over 20,000. We usually achieve full QOF points and have been awarded the RCGP Quality Practice Award twice.