Job description

Job responsibilities

Inpatients

The inpatient element of this role is based primarily within the Ashby Rehabilitation Unit, which provides 18 specialist rehabilitation beds (15 Level 2a and 3 Level 2b). The unit accepts referrals from major trauma centres and acute hospitals across the region for patients requiring specialist neurorehabilitation following conditions such as traumatic brain injury, brain tumour surgery and disorders of consciousness.

The post holder will review referrals presented through the weekly Specialised Rehabilitation Patient Categorisation (PCAT) meeting and undertake assessments of patients requiring specialist rehabilitation at Lincoln County Hospital, Pilgrim Hospital and Grantham Hospital. They will also contribute to the Rehabilitation Unit on-call rota.

The successful candidate will deliver specialist Neurorehabilitation, Brain Injury and Spasticity clinics across multiple hospital and community locations, including Louth, Gainsborough and Spalding.

The role also includes undertaking home visits where clinically appropriate, ensuring patients with complex needs or mobility challenges can access specialist rehabilitation support.

The post holder will be responsible for managing their clinical and non-clinical workload effectively, providing high-quality, patient-centred care and making informed clinical decisions within a multidisciplinary team environment.

They will maintain strong working relationships with colleagues across the Trust, General Practitioners, regional trauma centres and partner organisations to support coordinated patient care. The successful candidate will also contribute to service development, operational policy implementation and continuous improvement initiatives.

Key responsibilities include:

• Managing the clinical care of patients under their supervision.
• Undertaking associated administrative and service management duties.
• Participating in clinical governance, audit and quality improvement activities.
• Supporting service evaluation and the ongoing development of rehabilitation services.
• Attending departmental, multidisciplinary and organisational meetings.
• Contributing to the teaching, training and supervision of junior doctors and other healthcare professionals.

This varied and rewarding role offers the opportunity to work across inpatient, outpatient and community settings while helping to shape and develop specialist rehabilitation services across Lincolnshire.

Person Specification

Qualifications

Essential

• Current valid GMC registration
• MRCP or equivalent
• Entry on the General Medical Council (GMC) Specialist Register in General Internal Medicine and Geriatric medicine, Neurology or Stroke medicine via one of the following: a) Certificate of Completion of Training (The proposed CCT date must be within 6 months of the interview) b) Certificate of Eligibility for Specialist Registration (CESR) c) European Community Rights

Desirable

• Advanced Life Support certificate
• Higher research qualification

Clinical Experience and Management

Essential

• Broad clinical experience in Rehabilitation Medicine, including inpatient, outpatient and community rehabilitation services.
• Demonstrable ability to manage complex rehabilitation patients independently and provide senior clinical leadership within a multidisciplinary team
• Experience in the assessment and management of patients with acquired brain injury, neurological disabilities and spasticity, including the use of specialist rehabilitation interventions
• Evidence of understanding of the role of clinical management
• Ability to plan strategically and to exercise sound judgment when faced with conflicting pressures

Desirable

• Evidence of developing a high quality, high-performance service

Clinical Effectiveness

Essential

• Evidence of contribution to effective clinical audit and clinical risk management

Desirable

• A record of quality improvement or clinical audit relating to the care of older patients

Teaching, Traning and Research

Essential

• Experience of undergraduate teaching and post graduate training for doctors and other disciplines
• Understanding of the principles and applications of clinical research

Desirable

• Teaching qualification/ diploma
• Evidence of original research/ peer reviewed publications

Skills and Personal Attributes

Essential

• An enquiring and critical approach to work
• Ability to work within a multi-disciplinary team and be open to new ways of working to provide the highest possible standard of care to patients
• Basic keyboard skills/knowledge of Microsoft packages

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

United Lincolnshire Hospitals NHS Trust

Address

Lincoln County Hospital

Greetwell Road

Lincoln

LN2 5QY

United Kingdom

Employer's website

https://www.ulh.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

The post-holder will manage a caseload and deal with a wide range of health needs in a primary care setting. They must act within professional boundaries and provide the highest quality of holistic care for all patients. A successful candidate will be working alongside a friendly, hardworking team of general practitioners, nursing colleagues, admin and reception staff in the care of practice patients.

Job responsibilities

The post-holder will need to ensure they are readily available to work alongside the Practice timetable, undertaking a variety of duties including surgery consultations, telephone consultations and queries, visiting patients at home, checking and signing repeat prescriptions and dealing with queries.

Effectively manage paperwork and correspondence which need to be completed within a timely fashion.

Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within organisation.

Assessing the health care needs of patients with undifferentiated and undiagnosed problems.

Screening patients for disease risk factors and early signs of illness.

In consultation with patients and in line with current Practice disease management protocols, developing care plans for health.

Providing counselling and health education.

Admitting or discharging patients to and from the caseload and referring to other care providers as appropriate.

Recording clear and contemporaneous consultation notes to agreed standards.

Collecting data for audit purposes.

Compiling and issuing computer-generated acute and repeat prescriptions (avoiding hand-written prescriptions whenever possible).

Prescribing in accordance with the Practice prescribing formulary (or generically) whenever this is clinically appropriate.

In general the post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care.

File abnormal blood tests, as well as those for absent GPs include microbiology as these arent marked abnormal if positive

File blood test for absent GPs in next 2 working days

Deal with ALL DOCTORS tasks.

Complete scanned documents/workflow ALL DOCTORS group including necessary referrals/etc

Awareness of and compliance with all relevant Practice policies/guidelines, e.g. prescribing, confidentiality, data protection, health and safe

A commitment to life-long learning and audit to ensure evidence-based best practice.

Contributing to evaluation/ audit and clinical standard setting within the organisation

Computer data and patient records entry, allocation and collation, processing and recording information in accordance with practice procedures

Contributing to the development of computer-based patient records.

Contributing to the summarising of patient records and Read-Coding patient data.

Initiating contact with and responding to requests from patients, other team members and associated healthcare professionals and providers.

Attending training and events organised by the Practice or other agencies, where appropriate.

Helping to keep all practice areas tidy and free from obstructions and clutter.

Helping to maintain a positive, patient focussed culture.

Helping to maintain a positive, supportive culture across the whole of the practice team.

Filing pathology results and actioning related clinical work.

Filing of scanned documents/ workflow and the actioning of clinical work related to them.

Authorisation of acute and repeat prescriptions.

SystmOne Tasks and actioning related clinical work.

Completion of paper documents e.g. child protection forms and insurance documents.

Occasional home visits.

During busy periods including holidays & sickness you may be requested to see additional patients.

Attendance of clinical meetings at site and PCN level.

Duty Doctor Responsibilities

Urgent telephone appointments.

Urgent Tasks.

Limited pre-booked telephone appointments to increase telephone capacity and for continuity (limited on busiest days, Monday and Friday).

Supervise/support urgent/same day queries pharmacy team, NPs, nursing team, frailty team

Supervise FY2, NPs.

Assist with triage/allocation of home visits Paramedics triage from 8.30-5.30.

See face to face appointments if urgent and all other appointments taken, often after paramedic triaged patient.

Patient services

To provide medication review services to patients via clinics in the practice, domiciliary visits and in residential and nursing homes, and to deliver pharmaceutical care plans that maximise cost-effective prescribing and improve the quality of patient care.

To present at patient group meetings or other appropriate events to give advice on the appropriate use of medicines.

To produce patient information leaflets and posters and run medicine awareness projects throughout the year.

Assist Partners with the appropriate monitoring and management of their prescribing budgets.

To prepare evidence based resources and information to support the medicine management team and all other relevant health professionals in the implementation of rational cost-effective prescribing.

To help plan, develop and support the introduction of new working processes within the practice to optimise the quality of prescribing.

Communication

The post-holder should recognise the importance of effective communication within the team and will strive to:

Communicate effectively with other team members.

Communicate effectively with patients and carers.

Recognise peoples needs for alternative methods of communication and respond accordingly.

Confidentiality

• In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
• In the performance of the duties outlined in this Job Description, the post holder may have access to confidential information relating to patients and their carers, Surgery staff and other healthcare workers. They may also have access to information relating to the Surgery as a business organisation. All such information from any source is to be regarded as strictly confidential.
• Information relating to patients, carers, colleagues, other healthcare workers or the business of the Surgery may only be divulged to authorised persons in accordance with the Surgery policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Health & Safety

The post holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Surgery Health & Safety Policy, to include:

Using personal security systems within the workplace according to Surgery guidelines.

Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks.

Making effective use of training to update knowledge and skills.

Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards.

Reporting potential risks identified.

Equality and Diversity

The post holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with Surgery procedures and policies, Surgery Values and current legislation.

Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.

Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings, priorities and rights.

Personal/Professional Development

The post holder will participate in any training and development programme implemented by the Surgery as part of this employment, to include:

Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development.

Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.

Quality

The post holder will strive to maintain quality within the Surgery, and will:

Alert other team members to issues of quality and risk.

Assess own performance and take accountability for own actions, either directly or under supervision.

Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance.

Work effectively with individuals in other agencies to meet patients needs.

Effectively manage own time, workload and resources.

Contribution to the Implementation of Services

The post holder will:

Apply Surgery policies, standards and protocols.

Discuss with other members of the team how the policies, standards and guidelines will affect own work.

Participate in audit where appropriate.

Position may include other duties as determined by SCMG.

Person Specification

Skills Knowledge

Essential

• Good communication on all levels
• Ability to work on own initiative
• Ability to work as part of a team
• Patient sensitive
• Honest
• Ability to work in a highly confidential environment
• Sensitive to patient issues
• Ability to stay calm in a crisis
• Willingness to undertake continuing professional development
• Full UK driving licence and use of car
• Knowledge of current guidelines
• Knowledge of current General Practice environment
• Understanding of demographic characteristics that affect health in the local area

Qualifications

Essential

• GMC Registered
• MBBS or equivalent medical degree
• MRCGP
• Inclusion on the Performers List
• MPS/MDUS/MDDUS membership
• DBS Enhanced Check

Experience

Essential

• Worked within a GP Practice
• Working in Primary Care in an area with significant health problems
• EPS prescribing
• Clinical systems

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

South Coast Medical Group

Address

South Coast Medical Group GP Surgery

12-14 Walpole Rd

Bournemouth

Dorset

BH1 4HA

United Kingdom

Employer's website

https://southcoastmedicalgroup.co.uk (Opens in a new tab)

Job description

Job responsibilities

Your clinical responsibilities will include:

• Undertaking face-to-face and telephone consultations in accordance with the practice timetable.
• Assessing, diagnosing and managing patients presenting with undifferentiated and undiagnosed problems.
• Making professional and autonomous clinical decisions regarding patient care.
• Developing and reviewing individualised care plans in partnership with patients.
• Managing patients with acute and long-term conditions in accordance with evidence-based guidelines and practice protocols.
• Providing preventative care, health promotion, screening and health education.
• Prescribing safely and appropriately in accordance with current legislation, professional standards and relevant guidelines.
• Reviewing and authorising acute and repeat prescriptions.
• Making appropriate referrals and working collaboratively with other healthcare professionals and services.
• Undertaking home visits where clinically appropriate.
• Maintaining clear, accurate and contemporaneous clinical records.
• Completing referrals, correspondence and other clinical documentation in a timely manner.
• Contributing to QOF, clinical audit, quality improvement and other data collection requirements.
• Participating in clinical meetings and multidisciplinary team working.
• Contributing to non-patient-facing clinical management and service development activities.
• Supporting clinical leadership and development within an agreed area of responsibility, where appropriate.

The post-holder will be expected to undertake the normal duties and responsibilities associated with working as a GP within primary care and to work in accordance with GMC standards, Good Medical Practice and relevant NHS requirements.

Professional Development and Support

At North Lambeth PCN, we recognise the importance of providing GPs with the support and opportunities they need to develop their careers.

You will benefit from:

• A supportive and collaborative multidisciplinary team.
• Access to the wider NLPCN network and expertise across six practices.
• Support to attend mandatory and additional professional development training.
• Access to a dedicated training budget for continuing professional development.
• Opportunities to develop additional clinical and leadership skills.
• Opportunities to participate in audit, quality improvement and service development.
• Exposure to innovative projects involving primary care, hospital and mental health services.
• A strong learning and training culture within an accredited multidisciplinary environment.
• Opportunities to contribute to clinical leadership and develop areas of professional interest.

Package and Benefits

We offer:

• Competitive sessional rate
• 6 weeks' annual leave, pro rata
• NHS Pension enrolment
• Permanent contract
• Contract largely in line with the BMA model contract
• Employee Assistance Programme
• Training budget for continuing professional development
• Support from the wider North Lambeth Primary Care Network
• Opportunities for career development and progression
• A supportive, collaborative and learning-focused working environment

Governance, Quality and Professional Responsibilities

The successful candidate will be expected to contribute to the safe and effective running of the service and to comply with all relevant practice and PCN policies and procedures.

This includes:

• Maintaining patient confidentiality and complying with data protection and information governance requirements.
• Working within relevant clinical, professional and regulatory standards.
• Participating in clinical audit, quality improvement and service evaluation.
• Identifying and raising issues relating to clinical quality, patient safety and risk.
• Maintaining accurate and appropriate clinical records.
• Contributing to clinical governance and practice development.
• Maintaining professional competence through continuing professional development.
• Supporting equality, diversity and inclusion across the service.
• Complying with health and safety and infection prevention and control procedures.
• Communicating effectively with patients, carers, colleagues and other healthcare professionals.

Equality, Diversity and Inclusion

North Lambeth PCN is committed to developing and sustaining a diverse and inclusive workforce.

We value the contribution of individuals from different backgrounds and are committed to ensuring that our services and working environment are welcoming, respectful and inclusive.

The successful candidate will be expected to respect the privacy, dignity, needs, beliefs and individual circumstances of patients, carers and colleagues and to work in accordance with relevant equality, diversity and human rights legislation.

Package and Benefits

We offer:

• Competitive sessional rate
• 6 weeks' annual leave, pro rata
• NHS Pension enrolment
• Permanent contract
• Contract largely in line with the BMA model contract
• Employee Assistance Programme
• Training budget for continuing professional development
• Support from the wider North Lambeth Primary Care Network
• Opportunities for career development and progression
• A supportive, collaborative and learning-focused working environment

Governance, Quality and Professional Responsibilities

The successful candidate will be expected to contribute to the safe and effective running of the service and to comply with all relevant practice and PCN policies and procedures.

This includes:

• Maintaining patient confidentiality and complying with data protection and information governance requirements.
• Working within relevant clinical, professional and regulatory standards.
• Participating in clinical audit, quality improvement and service evaluation.
• Identifying and raising issues relating to clinical quality, patient safety and risk.
• Maintaining accurate and appropriate clinical records.
• Contributing to clinical governance and practice development.
• Maintaining professional competence through continuing professional development.
• Supporting equality, diversity and inclusion across the service.
• Complying with health and safety and infection prevention and control procedures.
• Communicating effectively with patients, carers, colleagues and other healthcare professionals.

Equality, Diversity and Inclusion

North Lambeth PCN is committed to developing and sustaining a diverse and inclusive workforce.

We value the contribution of individuals from different backgrounds and are committed to ensuring that our services and working environment are welcoming, respectful and inclusive.

The successful candidate will be expected to respect the privacy, dignity, needs, beliefs and individual circumstances of patients, carers and colleagues and to work in accordance with relevant equality, diversity and human rights legislation.

Person Specification

What We Are Looking For

Essential

• We are looking for a GP who is:
• A qualified and registered General Practitioner with the GMC.
• Included on the NHS Performers List.
• Eligible to work in the UK.
• Can be newly qualified or having completed GP training within the last two years.
• Caring, approachable and committed to delivering high-quality patient-centred care.
• Able to work effectively and collaboratively within a multidisciplinary team.
• Committed to professional development, lifelong learning and reflective practice.
• Able to demonstrate good clinical judgement and a commitment to safe and effective patient care.
• Interested in contributing to the wider development of primary care services.
• Committed to equality, diversity, inclusion and treating patients, carers and colleagues with dignity and respect.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Hurley Group

Address

North Lambeth Primary Care Network - Mawbey Group Practice

39 Wilcox Close

Vauxhall

London

SW8 2UD

United Kingdom

Employer's website

http://hurleygroup.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Generic responsibilities

All staff at this organisation have a duty to conform to the following:

Equality, Diversity and Inclusion

A good attitude and positive action towards Equality Diversity & Inclusion creates an environment where all individuals can achieve their full potential. Creating such an environment is important for three reasons it improves operational effectiveness, it is morally the right thing to do, and it is required by law.

Patients and their families have the right to be treated fairly and be routinely involved in decisions about their treatment and care. They can expect to be treated with dignity and respect and will not be discriminated against on any grounds including age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. Patients have a responsibility to treat other patients and our staff with dignity and respect.

Staff have the right to be treated fairly in recruitment and career progression. Staff can expect to work in an environment where diversity is valued, and equality of opportunity is promoted. Staff will not be discriminated against on any grounds including age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. Staff have a responsibility to ensure that they treat our patients and their colleagues with dignity and respect.

Safety, Health, Environment and Fire

The organisation is committed to supporting and promoting opportunities for staff to maintain their health, wellbeing and safety.

The post-holder is to manage and assess risk within the areas of responsibility, ensuring adequate measures are in place to protect staff and patients and monitor work areas and practices to ensure they are safe and free from hazards and conform to health, safety and security legislation, policies, procedures and guidelines.

All personnel have a duty to take reasonable care of health and safety at work for themselves, their team and others and to cooperate with employers to ensure compliance with health and safety requirements.

All personnel are to comply with the:

Health and Safety at Work Act 1974

Environmental Protection Act 1990

Environment Act 1995

Fire Precautions workplace Regulations 1999

Other statutory legislation which may be brought to the post holders attention

Confidentiality

The organisation is committed to maintaining an outstanding confidential service. Patients entrust and permit us to collect and retain sensitive information relating to their health and other matters pertaining to their care. They do so in confidence and have a right to expect all staff will respect their privacy and maintain confidentiality at all times.

It is essential that, if the legal requirements are to be met and the trust of our patients is to be retained, all staff must protect patient information and provide a confidential service.

Quality and Continuous Improvement

To preserve and improve the quality of this organisations outputs, all personnel are required to think not only of what they do but how they achieve it. By continually re-examining our processes, we will be able to develop and improve the overall effectiveness of the way we work.

The responsibility for this rests with everyone working within this practice to look for opportunities to improve quality and share good practice and to discuss, highlight and collaborate with the team to create opportunities to improve patient care.

This organisation continually strives to improve work processes which deliver healthcare with improved results across all areas of our service provision. We promote a culture of continuous improvement where everyone counts, and staff are permitted to make suggestions and contributions to improve our service delivery and enhance patient care.

Staff should interpret national strategies and policies into local implementation strategies that are aligned to the values and culture of general practice. All staff are to contribute to investigations and root cause analyses whilst participating in serious incident investigations and multidisciplinary case reviews.

Induction

We will provide a full induction programme, and management will support you throughout the process.

Learning and development

The effective use of training and development is fundamental in ensuring that all staff are equipped with the appropriate skills, knowledge, attitude and competences to perform their role. All staff will be required to partake in, and complete mandatory training as directed. It is an expectation for this post-holder to assess their own learning needs and undertake learning as appropriate.

The post-holder will undertake mentorship for team members and disseminate learning and information gained to other team members to share good practice and inform others about current and future developments e.g., courses and conferences. The post-holder will provide an educational role to patients, carers, families and colleagues in an environment that facilitates learning.

Collaborative working

All staff are to recognise the significance of collaborative working and understand their own role and scope and identify how this may develop over time. Staff are to prioritise their own workload and ensure effective time-management strategies are embedded within the culture of the team.

Teamwork is essential in multidisciplinary environments, and the post-holder is to work as an effective and responsible team member, supporting others and exploring the mechanisms to develop new ways of working and to work effectively with others to clearly define values, direction and policies impacting upon care delivery

Effective communication is essential, and all staff must ensure they communicate in a manner which enables the sharing of information in an appropriate manner. All staff should delegate clearly and appropriately, adopting the principles of safe practice and assessment of competence. Plans and outcomes by which to measure success should be agreed.

Managing information

All staff should use technology and appropriate software as an aid to management in the planning, implementation and monitoring of care and presenting and communicating information.

Data should be reviewed and processed using accurate SNOMED codes to ensure easy and accurate information retrieval for monitoring and audit processes.

Service delivery

Staff will be given detailed information during the induction process regarding policy and procedure.

The post holder must adhere to the information contained within the organisations policies and regional directives, ensuring protocols are always adhered to.

Primary key responsibilities

The following are the core responsibilities of the ANP in delivering health services:

• Independently assess, diagnose and manage patients presenting with acute illness, minor illness and undifferentiated conditions.
• Deliver face-to-face and telephone same-day access appointments.
• Undertake advanced history taking and physical examination.
• Formulate differential diagnoses and management plans.
• Prescribe medicines safely and effectively as an Independent Prescriber.
• Request, interpret and act upon diagnostic investigations.
• Manage acute presentations and exacerbations of chronic disease within scope of practice.
• Work collaboratively as part of the multidisciplinary Duty Team.
• Refer patients appropriately to secondary care and community services.
• Identify, assess and appropriately manage clinical risk.
• Deliver patient-centred care based upon current evidence and best practice.
• Maintain accurate and contemporaneous clinical records using appropriate clinical systems and SNOMED coding.
• Support safeguarding processes in accordance with local and national guidance.
• Participate in clinical audit, quality improvement and service development.
• Contribute towards achievement of QOF and enhanced service requirements.
• Participate in significant event reviews and patient safety activities.
• Support the team in managing clinical emergencies.
• Undertake mandatory training and maintain professional registration and competencies.
• Contribute to and embrace clinical governance.

There may be, on occasion, a requirement to carry out other tasks. This will be dependent upon factors such as workload and staffing levels.

Wider responsibilities

In addition to the primary responsibilities, the ANP has the following wider responsibilities:

Provide clinical leadership and support to the multidisciplinary team.

• Promote evidence-based practice and shared learning.
• Support service development and quality improvement initiatives.
• Contribute to the development of clinical protocols and pathways.
• Support workforce development and mentorship of colleagues where appropriate.
• Participate in local and PCN-wide initiatives to improve patient outcomes.

Person Specification

Qualifications

Essential

• Qualifications
• Qualified healthcare professional with current NMC registration.
• Educated to masters degree level in accordance with the NHS England. Multi-Professional Framework for Advanced Clinical Practice.
• Registered on the appropriate professional register.
• Independent Prescriber Qualification (V300).
• Evidence of ongoing Continuing Professional Development.

Desirable

• Teaching, mentoring or supervision qualification
• Minor illness or urgent care qualification

Clinical Knowledge and Skills

Essential

• Advanced clinical assessment skills.
• Ability to independently assess, diagnose and manage acute and minor illness.
• Strong clinical reasoning and decision-making skills.
• Competent Independent Prescriber.
• Ability to request, interpret and act upon investigations.
• Understanding of evidence-based practice.
• Good clinical system knowledge and accurate record keeping.
• Understanding of safeguarding adults and children.
• Understanding of clinical governance and risk management.
• Knowledge of QOF and enhanced services.

Desirable

• Minor injury assessment and management skills.
• Experience supporting service development initiatives.

Personal Qualities & Other Requirements

Essential

• Effective time management and organisational skills.
• Ability to work autonomously and within a team.
• Excellent communication and interpersonal skills.
• Demonstrates personal accountability and professionalism.
• Resilient and able to work under pressure.
• Compassionate and patient-focused approach.
• Flexible and adaptable.
• Commitment to ongoing professional development.
• Disclosure Barring Service (DBS) check.
• Occupational Health clearance.
• Meet the requirements and produce evidence for professional revalidation.
• Evidence of CPD commensurate with the role.
• Flexibility to work outside core office hours if required by service need.

Experience

Essential

• Minimum two years' experience as a Nurse Practitioner or Advanced Nurse Practitioner.
• Demonstrable evidence of autonomous clinical practice.
• Experience assessing, diagnosing and managing acute and minor illness.
• Experience managing undifferentiated presentations.
• Strong communication and interpersonal skills.
• Ability to work independently and within a multidisciplinary team.
• Commitment to delivering patient-centred care.
• Knowledge and experience of acute and chronic disease management.
• Knowledge of safeguarding, clinical governance and risk management.

Desirable

• Experience of Emergency Care, Urgent Treatment Centre or Minor Injury Unit settings.
• Experience of working in General Practice.
• Experience of same-day access or Duty Team working.
• Experience using Systmone.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Honiton Surgery

Address

Marlpits Lane

Honiton

Devon

EX14 2NY

United Kingdom

Employer's website

https://www.honitonsurgery.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

Accountable To: Director of Nursing & Quality

Reports To: Head of Hospice at Home

MAIN DUTIES

• Undertake a broad range of nursing support activities and duties relating to the care of patients with end of life care needs in their own homes.
• Provide care for named patients with end of life care needs usually in their own homes in accordance with the patients care plan as defined by the Hospice at Home senior nurse, with minimum direct supervision.
• Establishes and maintains effective communications with patients, carers and health professionals in a professional manner.
• Is alert to, and recognises changes in patients symptoms and conditions and notifies other health care professionals as necessary
• Assists patients with administration of regular oral medication where the patient is self-medicating
• In line with Hospice policy monitors the administration of medication via syringe drivers and undertakes first line troubleshooting in line with proven competence.
• In line with Hospice policies on patient documentation, updates patient records ensuring entries are accurate, relevant and contemporaneous and hand over care given appropriately
• Provides emotional and practical support to patients carers or family members
• Demonstrates safe and appropriate use of hoists and manual handling equipment.
• When appropriate cares for the patient after death and supports family members/ carers
• Undertakes delegated clinical tasks and procedures linked to the Hospice at Home Healthcare Assistant Competences
• Participates in audits, surveys or other clinical governance activities as requested
• Uses resources economically and efficiently.
• Maintains IT competency in order to make full use of electronic communications and to access appropriate hospice data sources and training opportunities.
• Contributes to the health, safety and well-being of patients, carers and self by being aware of and adhering to hospice policies and guidelines on Health and Safety at Work; Fire Precautions and Regulations; Security of Lone Worker; and Infection Control.
• Undertakes training and demonstrates competence in a range of nursing activities and tasks in support of patient care
• Maintains a portfolio of professional development and participates in the St Johns Hospice performance appraisal scheme, identifying personal achievements, objectives and development needs.
• Has an understanding of the philosophy and ethos behind the care provided at St Johns Hospice, and to assist the registered nurses in developing and maintaining a safe, caring and supportive environment for patients, relatives and staff.
• Shares the responsibility within the nursing teams for delivering high quality holistic nursing care for the patients and their families.
• Is part of the multi-disciplinary care of patients.
• Acts in a responsible, professional manner at all times whilst employed by and undertaking duties at St Johns Hospice. To be aware of the policies governing health, safety and fire prevention and reporting accidents/incidents.

General :In addition to the specific duties and responsibilities outlined in this job description, all employees should be aware of their specific responsibilities towards the following:

• St Johns Hospice operates a no-smoking policy. The post holder should either be a non-smoker or be prepared not to smoke in any Charity premises, grounds or vehicles or when on Hospice business outside the office.
• Adhere to all health, safety and fire regulations and to co-operate with the Hospice in maintaining good standards of health and safety.
• Adhere to Lone Worker working practices as set out in the relevant policy documents.
• Uphold ethical and professional standards and not behave in a manner that is likely to bring the Hospice into disrepute.
• Promote and sustain a responsible attitude towards equal opportunities and diversity within the Hospice.
• Demonstrate a commitment to ongoing registration requirements or any national, professional or occupational standards associated with the role.
• Demonstrate a commitment to ongoing learning and development and to participate in any training relevant to the role.
• This job description is not exhaustive. It merely acts as a guide and may be amended to meet the changing requirements of the charity at any time after discussion with the post holder.

The post-holder will be expected to participate in induction and on-going training and development and work in accordance with Hospice policies and procedures and to act at all times with due regard to the health and safety of self and others.

This role description is not intended to be definitive or restrictive and may be subject to review and amendment.

STANDARD/ENHANCED DISCLOSURE REQUIREMENT

Enhanced DBS disclosure + Adult Barring Check required for this post.

DUTIES AND RESPONSIBILITIES TO ST. JOHNS HOSPICE

Please refer to the uploaded Job description for full details of the points below

1. Confidentiality

2. Health and Safety

3. External Interests

4. Statutory Training

5. Flexibility

6. Safeguarding

7. Disclosure and Barring

8. Equality and Inclusion

9. Volunteers

Person Specification

Qualifications

Essential

• Willing to work towards satisfactory completion of Care Certificate & Hospice competency framework for HCAs
• Full UK Driving Licence

Desirable

• NVQ 3
• Completed the Care Certificate

Experience

Essential

• Recent experience of patient care at end of life
• Experience of working in the community setting
• Experience of working as part of a wider team

Desirable

• Experience of working in a specialist palliative care setting
• Experience of lone working

Knowledge and Skills

Essential

• Knowledge of holistic patient care for those at end of life
• Ability to respond to changes in patient conditions
• Good Communication & interpersonal skills
• Knowledge of prioritising a patients care needs
• Ability to work without direct supervision in a patients home
• Uses own initiative
• Good IT skills and able to use a range of software (e.g. Word, Outlook, Excel etc).
• Accurately document care given in patient documentation
• Communicates well with information about care to carers and families

Values and personal attributes

Essential

• Willingness to work flexibly, including unsocial hours
• Positive attitude
• Motivated
• Committed to self -development
• Mature and responsible attitude
• Empathy and understanding

Miscellaneous

Essential

• Full UK driving licence (manual transmission).
• Access to own vehicle during working hours (business use insurance required).

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

St John's Hospice

Address

Slyne Road

Lancaster

LA2 6ST

United Kingdom

Employer's website

https://www.sjhospice.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job Title

Medical Receptionist / Administrator

Line Manager

Office Manager

Accountable to

Practice Manager

Hours per week

37.5

Job Summary

To be responsible for undertaking a wide range of reception and administrative duties and the provision of general support to the multidisciplinary team. Duties can include but are not limited to, greeting and directing patients, patient registration, booking appointments, processing of information (electronic and hard copy) and assisting patients as required. To act as the central point of contact for patients, the distribution of information, messages and enquiries for the clinical team, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers.

Mission Statement

Our aim is the provision of high quality, evidence based, effective care for all of our patients delivered by a cohesive, happy team.

Generic Responsibilities

All staff at Fell Cottage Surgery have a duty to conform to the following:

Equality, Diversity & Inclusion

A good attitude and positive action towards Equality, Diversity and Inclusion creates and environment where all individuals are able to achieve their full potential. Creating such an environment is important for three reasons: it improves operational effectiveness, it is morally the right thing to do, and it is required by law.

Patients and their families have the right to be treated fairly and be routinely involved in decisions about their treatment and care. They can expect to be treated with dignity and respect and will not be discriminated against on any grounds including age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. Patients have a responsibility to treat other patients and our staff with dignity and respect.

Staff have the right to be treated fairly in recruitment and career progression. Staff can expect to work in an environment where diversity is valued and equality of opportunity is promoted. Staff will not be discriminated against on any grounds including age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. Staff have a responsibility to ensure that you treat our patients and their colleagues with dignity and respect.

Safety, Health, Environment and Fire (SHEF)

This practice is committed to supporting and promoting opportunities to for staff to maintain their health, well-being and safety. You have a duty to take reasonable care of health and safety at work for you, your team and others, and to cooperate with employers to ensure compliance with health and safety requirements. All personnel are to comply with the Health and Safety at Work Act 1974, Environmental Protection Act 1990, Environment Act 1995, Fire Precautions (workplace) Regulations 1999 and other statutory legislation.

Confidentiality

This practice is committed to maintaining an outstanding confidential service. Patients entrust and permit us to collect and retain sensitive information relating to their health and other matters, pertaining to their care. They do so in confidence and have a right to expect all staff will respect their privacy and maintain confidentiality at all times. It is essential that if, the legal requirements are to be met and the trust of our patients is to be retained that all staff protect patient information and provide a confidential service.

Quality & Continuous Improvement (CI)

To preserve and improve the quality of our output, all personnel are required to think not only of what they do, but how they achieve it. By continually re-examining our processes, we will be able to develop and improve the overall effectiveness of the way we work. The responsibility for this rests with everyone working within the practice to look for opportunities to improve quality and share good practice.

This practice continually strives to improve work processes which deliver health care with improved results across all areas of our service provision. We promote a culture of continuous improvement, where everyone counts and staff are permitted to make suggestions and contributions to improve our service delivery and enhance patient care.

Induction Training

On arrival at the practice all personnel are to complete a practice induction programme; this is managed by the Office Manager.

Learning and Development

The effective use of training and development is fundamental in ensuring that all staff are equipped with the appropriate skills, knowledge, attitude and competences to perform their role. All staff will be required to partake and complete mandatory training as directed by the training coordinator, as well as participating in the practice training programme. Staff will also be permitted (subject to approval) to undertake external training courses which will enhance their knowledge and skills, progress their career and ultimately, enable them to improve processes and service delivery.

Collaborative Working

All staff are to recognise the significance of collaborative working. Teamwork is essential in multidisciplinary environments. Effective communication is essential and all staff must ensure they communicate in a manner which enables the sharing of information in an appropriate manner.

Service Delivery

Staff at Fell Cottage Surgery must adhere to the information contained with practice policies and regional directives, ensuring protocols are adhered to at all times. Staff will be given detailed information during the induction process regarding policy and procedure.

Security

The security of the practice is the responsibility of all personnel. Staff must ensure they remain vigilant at all times and report any suspicious activity immediately to their line manager. Under no circumstances are staff to share the codes for the door locks to anyone and are to ensure that restricted areas remain effectively secured.

Professional Conduct

At Fell Cottage Surgery, staff are required to dress appropriately for their role. Administrative staff will be provided with a uniform whilst clinical staff must dress in accordance with their role.

Leave

All personnel are entitled to take leave. Line managers are to ensure all of their staff are afforded the opportunity to take all of their leave entitlement.

Primary Responsibilities

The following are the core responsibilities of the receptionist/administrator. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:

a. Maintaining and monitoring the practice appointment system

b. Process personal, telephone and e-requests for appointments

c. Answer incoming phone calls, transferring calls or dealing with the callers request appropriately

d. Signpost patients to the correct service

e. Process incoming and outgoing mail

f. Initiating contact with and responding to, requests from patients, team members and external agencies

g. Process referrals to external agencies such as secondary care using the electronic referral system (ERS)

h. Process letters are requested

i. Action GP2GP tasks

j. Read code data on Emis Web

k. Photocopy documentation as required

l. File and store records as required

m. Data entry of new and temporary registrations and relevant patient information as required

n. Input data into the patients healthcare records as necessary

o. Scanning of patient related documentation and attaching scanned documents to patients healthcare records

p. Process requests for information i.e. SAR, insurance / solicitors letters and DVLA forms to the administrative team

q. Manage all queries (including administrative queries) as necessary in an efficient manner

r. Carry out system searches as requested

s. Maintain a clean, tidy, effective working area at all times

t. Monitor and maintain the reception area and notice boards

u. Support all clinical staff with general tasks as requested

Secondary Responsibilities

In addition to the primary responsibilities, the medical administrator may be requested to:

a. Partake in audit as directed by the audit lead

b. Produce meeting agendas and record the minutes of meetings

c. Support administrative and reception staff, providing cover during staff absences

d. Complete opening and closing procedures in accordance with the duty rota

e. As required support in the management of repeat prescriptions, ensuring they are processed accurately and efficiently

f. Ordering and monitoring of stationery supplies

Person Specification

Skills

Essential

• Competent in the use of Microsoft Office applications
• Effective time management
• Ability to follow policies and procedures
• Ability to work in a changing environment

Desirable

• Ability to work in a changing environment
• Able to handle difficult situations

Qualities

Essential

• Ability to work as a team member
• Ability to work autonomously

Desirable

• Confident with problem solving

Experience

Essential

• Experience of working in a health care setting
• Experience of administrative / receptionist duties

Desirable

• Experience of working in a primary care setting

Qualifications

Essential

• Educated to GCSE level or equivalent

Desirable

• GCSE Mathematics & English C or above
• AMSPAR Receptionists Qualification
• NVQ Level 2 in Health and Social Care

Personality

Essential

• Polite and confident
• Flexible and cooperative
• Caring and supportive
• Sensitive and empathetic in distressing situations

Desirable

• Motivated

Skills

Essential

• Excellent communication skills (written and verbal)
• Strong IT skills
• Clear, polite telephone manner
• Good interpersonal skills

Desirable

• Ability to use EMIS web

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Fell Cottage Surgery

Address

123 Kells Lane

Gateshead

Tyne And Wear

NE9 5XY

United Kingdom

Employer's website

http://www.Fellcottagesurgery.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

Job summary:

The post-holder will manage a caseload and deal with a wide range of health needs in a primary care setting, ensuring the highest standards of care for all registered and temporary patients.

Clinical responsibilities:

• In accordance with the practice timetable, as agreed, the post-holder will make him/her-self available to undertake a variety of duties including surgery consultations, telephone consultations and queries, visiting patients at home, checking and signing repeat prescriptions and dealing with queries, paperwork and correspondence in a timely fashion

• Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation

• Assessing the health care needs of patients with undifferentiated and undiagnosed problems

• Screening patients for disease risk factors and early signs of illness

• In consultation with patients and in line with current practice disease management protocols, developing care plans for health

• Providing counselling and health education

• Admitting or discharging patients to and from the caseload and referring to other care providers as appropriate

• Recording clear and contemporaneous consultation notes to agreed standards

• Collecting data for audit purposes

• Compiling and issuing computer-generated acute and repeat prescriptions (avoiding hand-written prescriptions whenever possible)

• Prescribing in accordance with the practice prescribing formulary (or generically) whenever this is clinically appropriate

• Undertaking hot review with GP Trainee

• In general the post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care.

Other responsibilities within the organisation:

• Awareness of and compliance with all relevant practice policies/guidelines, e.g. prescribing, confidentiality, data protection, health and safety

• A commitment to life-long learning and audit to ensure evidence-based best practice

• Contributing to evaluation/audit and clinical standard setting within the organisation

• Contributing to the development of computer-based patient records

• Contributing to the summarising of patient records and read-coding patient data

• Attending training and events organised by the practice or other agencies, where appropriate.

Confidentiality:

• In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters.They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately

• In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers.They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential

• Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Health & safety:

The post-holder will implement a full range of promotion and management of their own and others health and safety and infection control as defined in the practice health & safety policy, the practice health & safety manual, and the practice infection control policy and published procedures

Equality and diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

• Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation

• Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues

• Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/professional development:

In addition to maintaining continued education through attendance at any courses and/or study days necessary to ensure that professional development requirements are met, the post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:

• Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development

• Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.

Quality:

The post-holder will strive to maintain quality within the practice, and will:

• Alert other team members to issues of quality and risk

• Assess own performance and take accountability for own actions, either directly or under supervision

• Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance

• Work effectively with individuals in other agencies to meet patients needs

• Effectively manage own time, workload and resources.

Communication:

The post-holder should recognize the importance of effective communication within the team and will strive to:

• Communicate effectively with other team members

• Communicate effectively with patients and carers

• Recognize peoples needs for alternative methods of communication and respond accordingly.

Contribution to the implementation of services:

The post-holder will:

• Apply practice policies, standards and guidance

• Discuss with other members of the team how the policies, standards and guidelines will affect own work

• Participate in audit where appropriate.

Person Specification

Experience

Essential

• We welcome applications from both experienced GPs and newly qualified GPs and offer a supportive environment for development.

Desirable

• Experience working in primary care

Qualifications

Essential

• GMC registered

Desirable

• Included on, or eligible for inclusion on, the NHS Wales Medical Performers List
• Experience Specifications

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

GP Practice in Wales

Address

Riversdale House

Merthyrmawr Road

Bridgend

CF31 3NL

United Kingdom

Employer's website

https://gpwales.co.uk (Opens in a new tab)

Job description

Job responsibilities

Governance and Risk Management

• Identify and escalate risks arising from complaints and feedback for inclusion in the organisational risk register, ensuring alignment with internal protocols and managerial oversight.
• Coordinate reports to the Integrated Governance Committee (IGC), write minutes for the meeting, share meeting papers in a timely manner and follow up on actions from the meeting.
• Prepare Risk meeting papers, share meeting papers in a timely manner and follow up on actions from the meeting.
• Maintain management of risk documentation and contribute to risk mitigation process.

Complaint and Feedback Management

• Oversee the end-to-end complaints and feedback process, including:
• Acknowledgement of complaints
• Gathering staff statements and relevant clinical records
• Updating complaint records in the Datix system
• Draft responses to simple complaints and coordinate response preparation for complex clinical cases in collaboration with relevant leads.
• Record outcomes of investigations, identify learning, and ensure that all resulting actions are logged and tracked to completion.
• Organise and take minutes for second-stage complaints meetings.
• Respond to Parliamentary and Health Service Ombudsman (PHSO) requests in coordination with the line manager and relevant operational leads.
• Manage the governance feedback inbox, ensuring effective triage and timely escalation of issues.
• Maintain a live tracking log of complaints, risks, and feedback actions to ensure resolution and learning are consistently implemented
• Key responsibilities include producing high-quality governance reports, managing complaint- second-stage complaints procedures, and ensuring the accurate and timely submission of documentation to internal and external as required

Incident and Investigation Management

• Prepare Incident review meeting papers, share meeting papers in a timely manner and follow up on actions from the meeting.
• Support immediate incident reviews and coordination of investigations in accordance with the Patient Safety Incident Response Framework (PSIRF) and duty of candour obligations.
• Collate and submit timely documentation for both internal and external investigations.
• Coordinate and support all meetings related to PSIRF methodologies
• Track and follow up on open improvement actions resulting from incidents, complaints, and claims, ensuring accountability and resolution.

Legal and Inquest Coordination

• Liaise with the Legal Services Team to facilitate staff involvement in inquests and legal proceedings.
• Ensure that all necessary documentation and statements are prepared to support litigation and inquest processes.
• Contribute to thorough investigations to support legal submissions in collaboration with corporate and clinical teams.

Reporting and Assurance

• Prepare governance papers for Quality and Safety Meetings and PSIRF Learning Panels.
• Support IGC meeting process by sending papers and taking minutes
• Coordinate the collation and analysis of reports related to audits, patient experience, complaints, and emerging themes.

• Support the implementation of quality improvement actions driven by complaints and governance data.

Safeguarding (Cover Duties)

• Provide cover for safeguarding governance responsibilities, including:
• Responding to CPIS alerts, missing persons, and safeguarding records requests
• Participating in safeguarding and risk compliance meetings
• Managing safeguarding inboxes and supporting internal safeguarding functions

Data Protection

PELC is registered under the Data Protection Act 1984. You must not at any time use the personal data held by PELC for a purpose not described in the Register entry or disclose such data to a third party. If you are in any doubt regarding what you should or should not do in connection with the Data Protection Act then you must contact the Senior ICT Lead/Manager.

Equal Opportunities

PELC is an Equal Opportunities employer and all employees are required to abide by and promote the policy and code of practice, as well as being aware of and operate within all relevant legislation.

Health & Safety

Employees must be aware of the responsibility placed on them under the Health and Safety at Work Act (1974) to maintain a healthy and safe working environment for both staff and visitors. Employees also have a duty to observe obligation under the PELC and departmental Health and Safety policies, and to maintain awareness of safe practices and assessment of risk.

Financial Regulations

All staff are responsible for security of the property of the PELC, avoiding loss or damage of property, and being economical and efficient in the use of resources. Staff should conform with the requirements of the standing Orders, Standing Financial Instructions and other financial procedures including the Code of Conduct and Accountability and the Fraud and Corruption Policy.

Person Specification

Qualifications

Essential

• Education: Degree level qualification.

Desirable

• PSIRF Training desirable.
• Masters level qualification desirable.

Skills

Essential

• Skills: Excellent communication, organisation, coordination and IT skills, ability to prioritise workload, analyse data and influence others.
• Personal Qualities: Flexible, adaptable, motivated, enthusiastic, able to work under pressure and both independently and as part of a team.

Experience

Essential

• Complaints management, incident management, NHS/primary care experience, risk management, safeguarding processes, claims and inquests, project/change management.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Partnership of East London Co-operatives (PELC) Ltd

Address

Unit 3, Bourne Court

Southend Road

Woodford

IG8 8HD

United Kingdom

Employer's website

https://pelc.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job summary:

The post-holder will manage a caseload and deal with a wide range of health needs in a primary care setting, ensuring the highest standards of care for all registered and temporary patients.

Clinical responsibilities:

• In accordance with the practice timetable, as agreed, the post-holder will make him/her-self available to undertake a variety of duties including surgery consultations, telephone consultations and queries, visiting patients at home, checking and signing repeat prescriptions and dealing with queries, paperwork and correspondence in a timely fashion
• Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation
• Assessing the health care needs of patients with undifferentiated and undiagnosed problems
• Screening patients for disease risk factors and early signs of illness
• In consultation with patients and in line with current practice disease management protocols, developing care plans for health
• Providing counselling and health education
• Admitting or discharging patients to and from the caseload and referring to other care providers as appropriate
• Recording clear and contemporaneous consultation notes to agreed standards
• Collecting data for audit purposes
• Compiling and issuing computer-generated acute and repeat prescriptions (avoiding hand-written prescriptions whenever possible)
• Prescribing in accordance with the practice prescribing formulary (or generically) whenever this is clinically appropriate
• In general the post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care.

Other responsibilities within the organisation:

• Awareness of and compliance with all relevant practice policies/guidelines, e.g. prescribing, confidentiality, data protection, health and safety
• A commitment to life-long learning and audit to ensure evidence-based best practice
• Contributing to evaluation/audit and clinical standard setting within the organisation
• Contributing to the development of computer-based patient records
• Contributing to the summarising of patient records and read-coding patient data
• Attending training and events organised by the practice or other agencies, where appropriate.

Confidentiality:

• In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
• In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
• Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Health & safety:

The post-holder will implement and lead on a full range of promotion and management their own and others health and safety and infection control as defined in the practice health & safety policy, the practice health & safety manual, and the practice infection control policy and published procedures. This will include (but will not be limited to):

• Using personal security systems within the workplace according to practice guidelines
• Awareness of national standards of infection control and cleanliness and regulatory / contractual / professional requirements, and good practice guidelines
• Providing advice on the correct and safe management of the specimens process including collection, labelling, handling, use of correct and clean containers, storage and transport arrangements
• Correct personal use of Personal Protective Equipment (PPE) and ensuring correct use of PPE by others, advising on appropriate circumstances for use by clinicians, staff and patients.
• Management of the full range of infection control procedures in both routine and extraordinary circumstances (e.g. pandemic or individual infectious circumstances)
• Hand hygiene standards for self and others
• Managing directly all incidents of accidental exposure
• Management and advice relating to infection control and clinically based patient care protocols, and implementation of those protocols across the practice
• Active observation of current working practices across the practice in relation to infection control, cleanliness and related activities, ensuring that procedures are followed and weaknesses / training needs are identified, escalating issues as appropriate to the responsible person
• Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks across clinical and patient process
• Making effective use of training to update knowledge and skills, and initiate and manage the training of others across the full range of infection control and patient processes
• Monitoring practice facilities and equipment in relation to infection control, ensuring that proper use is made of hand cleansing facilities, wipes etc, and that these are sufficient to ensure a good clinical working environment. Lack of facilities to be escalated as appropriate to the responsible manager
• Safe management of sharps use, storage and disposal
• Maintenance of own clean working environment
• Using appropriate infection control procedures, maintaining work areas in a tidy, clean and sterile, and safe way, free from hazards. Initiation of remedial / corrective action where needed or escalation to responsible management
• Actively identifying, reporting, and correction of health and safety hazards and infection hazards immediately when recognised
• Keeping own work areas and general / patient areas generally clean, sterile, identifying issues and hazards / risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation (where appropriate) with responsible managers
• Undertaking periodic infection control training (minimum twice annually)
• Correct waste and instrument management including handling, segregation, and container use
• Maintenance of sterile environments

Equality and diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

• Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
• Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
• Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/professional development:

In addition to maintaining continued education through attendance at any courses and/or study days necessary to ensure that professional development requirements for PREP are met, the post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include

• Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
• Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.

Quality:

The post-holder will strive to maintain quality within the practice, and will:

• Alert other team members to issues of quality and risk
• Assess own performance and take accountability for own actions, either directly or under supervision
• Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
• Work effectively with individuals in other agencies to meet patients needs
• Effectively manage own time, workload and resources.

Communication:

The post-holder should recognize the importance of effective communication within the team and will strive to:

• Communicate effectively with other team members
• Communicate effectively with patients and carers
• Recognize peoples needs for alternative methods of communication and respond accordingly.

Contribution to the implementation of services:

The post-holder will:

• Apply practice policies, standards and guidance
• Discuss with other members of the team how the policies, standards and guidelines will affect own work
• Participate in audit where appropriate
• Produce significant event analyses when appropriate
• Participate in regular clinical team meetings.

Person Specification

Personal Attributes

Essential

• Flexible, adaptable, and able to work collaboratively within a changing primary care environment.
• Strong organisational skills and the ability to prioritise effectively.
• A positive, proactive attitude toward teamwork, problemsolving, and service improvement.

Qualifications

Essential

• Qualifications & Registration
• Fully qualified General Practitioner with MRCGP (or equivalent qualification enabling entry to the UK GP Performers List).
• GMC full registration with a licence to practise.
• Inclusion on (or eligibility to join) the NHS GP Performers List.
• Evidence of ongoing CPD and compliance with appraisal and revalidation requirements.

Desirable

• Clinical Experience & Skills
• Strong, safe, and independent clinical decisionmaking skills across the breadth of primary care.
• Ability to manage acute and chronic conditions effectively.
• Competence in prescribing, managing referrals, and working within NHS primary care systems.
• Experience providing holistic, patientcentred care, including continuity of care.

Experience

Essential

• Experience
• Previous experience working in care homes, including frailty management, medication reviews, and multidisciplinary working.
• Experience working within a large, busy, multisite GP practice, ideally handling high patient demand and varied clinical pressures.
• Background in managing complex patients and coordinating with community services.

Desirable

• Additional Skills & Interests
• Interest in contributing to quality improvement, audits, or clinical leadership activities.
• Willingness to take on minor additional responsibilities such as supervising trainees, supporting enhanced services, or developing specialist clinic interests.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Stockport Medical Group

Address

1-3 Avondale Road

Edgeley

Stockport

SK3 9NX

United Kingdom

Employer's website

https://www.stockportmedicalgroup.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

JOB DESCRIPTION

Job title: General Practitioner

SUMMARY OF MAIN RESPONSIBILITIES

The post-holder will manage a caseload and deal with a wide range of health needs in a primary care setting, ensuring the highest standards of care for all registered and temporary patients.

SUPERVISORY RESPONSIBILITIES/POSITION IN STRUCTURE

Will report to the partners (Clinically) and to the Practice Manager (Administration)

SPECIFIC DUTIES/RESPONSIBILITIES

Clinical Responsibilities:-

In accordance with the Practice timetable, as agreed, the post-holder will make him/her-self available to undertake a variety of duties including surgery/telephone/video consultations, visiting patients at home, checking and signing repeat prescriptions and dealing with queries, paperwork, reports and correspondence in a timely fashion.

-Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation.

Assessing the health care needs of patients with undifferentiated and undiagnosed problems.

Screening patients for disease risk factors and early signs of illness.

In consultation with patients and in line with current Practice disease management protocols, developing care plans for health.

Providing counselling and health education.

Admitting or discharging patients to and from the caseload and referring to other care providers as appropriate.

Recording clear and contemporaneous consultation notes to agreed standards.

Collecting data for audit purposes and complying with QOF and local incentive scheme requirements.

Delivering enhanced services.

Compiling and issuing computer-generated acute and repeat prescriptions (avoiding hand-written prescriptions whenever possible).

-Prescribing in accordance with the Practice prescribing formulary (or generically) whenever this is clinically appropriate

In general the post-holder will be expected to undertake all the normal duties and responsibilitiesassociated with a GP working within primary care.

Other Responsibilities within the Organisation:-

Awareness of and compliance with all relevant Practice policies/guidelines, e.g. prescribing, confidentiality, data protection, health and safety.

A commitment to life-long learning and audit to ensure evidence-based best practice.

Contributing to evaluation/audit and clinical standard setting within the organisation.

Contributing to the development of computer-based patient records.

Contributing to the summarising of patient records and Read-Coding patient data.

- Attending training and events organised by the Practice or other agencies, where appropriate.

Confidentiality:-

- In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.

- In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential.

- Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Health and Safety:-

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Practice Health & Safety Policy, to include:

- Using personal security systems within the workplace according to Practice guidelines.

- Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks.

- Making effective use of training to update knowledge and skills.

- Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards.

- Reporting potential risks identified

Equality and Diversity:-

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

- Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation.

- Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.

- Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/Professional Development:-

In addition to maintaining continued education through attendance at any courses and/or study days necessary to ensure that professional development requirements for PREP are met, the post-holder will participate in any training programme implemented by the Practice as part of this employment, such training to include:

- Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development.

- Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.

Quality:-

The post-holder will strive to maintain quality within the Practice, and will:

- Alert other team members to issues of quality and risk.

- Assess own performance and take accountability for own actions, either directly or under supervision.

- Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance.

- Work effectively with individuals in other agencies to meet patients needs.

- Effectively manage own time, workload and resources.

Communication:-

The post-holder should recognise the importance of effective communication within the team and will strive to:

- Communicate effectively with other team members.

- Communicate effectively with patients and carers.

- Recognise peoples needs for alternative methods of communication and respond accordingly.

Contribution to the Implementation of Services:-

The post-holder will:

- Apply Practice policies, standards and guidance.

- Discuss with other members of the team how the policies, standards and guidelines will affect own work.

- Participate in audit where appropriate.

Commited to working as part of a multi-disciplinary, multi-agency primary care team

Openness to explore alternative working practices

Person Specification

Qualifications

Essential

• ----------------------------------
• Qualifications & Training
• ----------------------------------
• -MBBS or equivalent medical degree
• -Full registration with GMC
• -Certification of Completion of Training (at time of commencing post)
• -Inclusion on Performers List (at time of commencing post)
• -MRCGP (at time of commencing post)
• -Evidence of a commitment to on-going personal & professional development
• ----------------------------------
• Knowledge & Understanding
• ----------------------------------
• -Understanding the role of medical services in a wider public health agenda
• -Knowledge of the demographic characteristics that affect health and health care in the area
• -Understanding current NHS policies
• ----------------------------------
• Experience
• ----------------------------------
• -Experience of working in primary care in an area with significant health problems
• -Experience of providing primary care
• -Development of areas of clinical expertise
• -Experience of audit and improving care for patients
• ----------------------------------
• Personal Skills and Qualities
• ----------------------------------
• Ability to communicate clearly and effectively in English, both written and verbally.
• Good organisational skills
• Time management skills
• Able to work under pressure
• Working on own initiative
• IT skills (including word processing and database work) as relevant to General Practice
• Committed to quality and patient satisfaction
• Committed to equal opportunities
• ----------------------------------
• Team worker
• ----------------------------------
• Commited to working as part of a multi-disciplinary, multi-agency primary care team
• Openness to explore alternative working practices

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Claremont Clinic

Address

459-463 Romford Road

Forest Gate

London

E7 8AB

United Kingdom

Employer's website

https://www.claremontclinic.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Primary Responsibilities:

• Providing high-quality nursing care to the practice population.
• Undertaking Practice Nurse clinics.
• Long-term condition reviews and management within competence.
• Wound care, including removal of sutures/staples.
• Venepuncture.
• ECGs.
• Immunisations and vaccinations.
• Cervical screening, if qualified.
• Health promotion and preventative care.
• Requesting and interpreting investigations within scope of practice.
• Maintaining accurate clinical records.
• Recognising when patients require GP or other clinical input.
• Working within the NMC Code and own scope of practice.

Secondary Responsibilities:

• Clinical audit.
• Quality improvement.
• Significant events and learning.
• Supporting practice initiatives.
• Training and development.
• Supporting infection prevention and control.
• Safeguarding.
• Other duties appropriate to the role.

Generic Responsibilities:

• Equality, Diversity & Inclusion
• Confidentiality
• Health & Safety
• Infection Control
• Information Governance
• Safeguarding
• Professional development
• Clinical governance
• Practice policies and procedures

Person Specification

Clinical Knowledge and skills

Essential

• Experience of Practice Nurse skills including wound care, ECG, venepuncture, immunisations, new patient medicals and womans health (cervical cytology, contraception etc.)
• Request pathology tests and process the results, advising patients accordingly
• Understanding of the importance of evidence-based practice
• Ability to promote best practice regarding nursing matters
• Ability to work within own scope of practice and understand when to refer to GPs
• Good clinical system IT knowledge and an ability to record accurate clinical notes
• Ability to communicate complex and sensitive information effectively with people by telephone, email and face to face
• Understanding of safeguarding adults and children
• Understanding and knowledge of healthcare provision in GP surgeries, QOF and enhanced service
• Effectively able to communicate and understand the needs of the patient

Desirable

• Broad knowledge of clinical governance
• Knowledge of public health issues in the local area
• Awareness of issues within the wider health arena and knowledge of health promotion strategies
• Knowledge of national standards that inform general practice (NSF NICE guidelines)

Personal Qualities

Essential

• Effective time management (planning and organising)
• Ability to follow legal, ethical and professional policies/local policies/procedures and codes of conduct
• Understand the requirement for PGDs and associated policy
• Ability to use own initiative, discretion, and sensitivity
• Able to get along with people from all backgrounds and communities, respecting lifestyles and diversity
• Ability to identify risk and assess/manage risk when working with individuals
• Ability to work as a team member and autonomously
• Good interpersonal and organisational skills
• Sensitive and empathetic in distressing situations
• Commitment to ongoing professional development
• Clear, polite telephone manner

Desirable

• Demonstrate personal accountability, emotional resilience and work well under pressure
• Knowledge of IT systems including the ability to use word processing skills, emails and the internet

Other requirements/wider responsibilities

Essential

• Disclosure Barring Service (DBS) check
• Occupational Health clearance
• Meet the requirements and produce evidence for professional revalidation
• Evidence of CPD commensurate with the role
• Flexibility to work outside core office hours

Desirable

• Access to own transport and ability to travel across the locality

Experience

Essential

• Broad knowledge of general practice and experience of working as a Practice or Community Nurse
• Experience with chronic disease management
• Experience of working autonomously
• Experience of infection prevention and control measures
• Experience of managing elderly and housebound patients

Desirable

• Experience of quality initiatives, i.e., benchmarking
• An appreciation of the NHS landscape including the relationship between individual organisations, PCNs and the commissioners

Qualifications

Essential

• Registered Nurse

Desirable

• Mentor or teaching qualification
• Family Planning qualification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Hartwood Healthcare

Address

Hartcliffe Health Centre

Hareclive Road

Bristol

BS13 0JP

United Kingdom

Employer's website

https://www.hartwood.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Provide high quality, patient centred primary care by assessing, diagnosing, and managing a broad range of acute and chronic conditions. Deliver consultations via face to face, telephone, and digital platforms, and develop appropriate management plans. Prescribe medications, request and interpret investigations, and make referrals to secondary care where required. Promote health and wellbeing through preventative care and patient education. Maintain accurate clinical records and work collaboratively within a multidisciplinary team to ensure safe, effective, and efficient patient care

Person Specification

Qualifications

Essential

• Fully qualified GP with GMC registration and inclusion on the GP Register
• Licence to practice and evidence of ongoing CPD

Desirable

• Experience of working within the NHS
• Experience of working in primary care

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Ashington House Surgery

Address

Ashington Way

Swindon

Wiltshire

SN25 4XF

United Kingdom

Employer's website

https://www.ashingtonhouse.com/ (Opens in a new tab)

Job description

Job responsibilities

Equality, Diversity & Inclusion

A good attitude and positive action towards ED&I create an environment where all individuals are able to achieve their full potential. Creating such an environment is important for three reasons: it improves operational effectiveness, it is morally the right thing to do, and it is required by law.

Patients and their families have the right to be treated fairly and be routinely involved in decisions about their treatment and care. They can expect to be treated with dignity and respect and will not be discriminated against on any grounds including age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. Patients have a responsibility to treat other patients and our staff with dignity and respect.

Staff have the right to be treated fairly in recruitment and career progression. Staff can expect to work in an environment where diversity is valued, and equality of opportunity is promoted. Staff will not be discriminated against on any grounds including age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. Staff have a responsibility to ensure that you treat our patients and their colleagues with dignity and respect.

Safety, Health, Environment and Fire

The INT is committed to supporting and promoting opportunities for staff to maintain their health, well-being and safety. You have a duty to take reasonable care of health and safety at work for you, your team and others, and to cooperate with employers to ensure compliance with health and safety requirements. All personnel are to comply with the Health and Safety at Work Act 1974, Environmental Protection Act 1990, Environment Act 1995, Fire Precautions (workplace) Regulations 1999 and other statutory legislation.

Confidentiality

This INT is committed to maintaining an outstanding confidential service. Patients entrust and permit us to collect and retain sensitive information relating to their health and other matters, pertaining to their care. They do so in confidence and have a right to expect all staff will respect their privacy and maintain confidentiality at all times. It is essential that if, the legal requirements are to be met, and the trust of our patients is to be retained that all staff protect patient information and provide a confidential service.

Quality and Continuous Improvement

The INT will continually strive to improve work processes which deliver health care with improved results across all areas of our service provision. We will promote a culture of continuous improvement, where everyone counts and staff are permitted to make suggestions and contributions to improve our service delivery and enhance patient care.

Collaborative Working

All staff are to recognise the significance of collaborative working. Teamwork is essential in multidisciplinary environments. Effective communication is essential, and all staff must ensure they communicate in a manner which enables the sharing of information in an appropriate manner.

Delivery

The project will initially concentrate on those frail patients who have been admitted to hospital and will look at opportunities to review the patients care and consider how the INT frailty team and support a timely and safe discharge for the patient, looking at maximise resources within community so that patients can return to their preferred place of care. It is anticipated that this initial work stream will be established within 3 months of the being in post. Alongside this work will be undertaken to review hospital discharges of frail patients to ensure that the wrap around care and needs of the patient are met, in order to prevent a re-admission.

One this is an established process with daily MDT and mapped resource next steps will be to look at proactive care and disease monitoring to ensure that patients stay well and are able to manage their own health within our community.

Person Specification

Qualifications

Essential

• Qualified GP
• Vocational Training Certificate, or equivalent JCPTGP
• General Practitioner Certificate of Completion of Training

Desirable

• MRCGP
• Diploma in Geriatric Medicine a grant toward completing this qualification can be given
• Recognised qualifications for GP registrar training

Clinical Knowledge

Essential

• Outstanding level of clinical knowledge and skills commensurate with that of an experienced GP
• Understands the importance of evidence based practice and clinical effectiveness

Desirable

• Knowledge of the current issues facing primary care and the wider NHS

Personal Qualities

Essential

• Polite and confident
• Flexible and cooperative
• Motivated & forward thinker
• Problem solver with the ability to process information accurately and effectively, interpreting data as required
• High levels of integrity and loyalty
• Sensitive and empathetic in distressing situations
• Ability to work under pressure
• Effectively able to communicate and understand the needs of the patient
• Commitment to ongoing professional development
• Effectively utilises resources
• Punctual and committed to supporting the team effort
• A demonstrable commitment to professional development
• Evidence of recent self directed learning or development
• Ability to use own judgement, resourcefulness, and common sense
• Observance of strict confidentiality

Experience

Essential

• Experience of working in a primary care environment
• Experience of continued professional development
• Experience of effective multi-disciplinary team MDT working across sectors

Desirable

• Experience of GP QOF system and clinical audit
• Two years as a salaried GP or locum
• Experience of medicines management
• Experience of ICB, ICS initiatives
• General understanding of the GMS contract

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Helston Medical Centre & Porthleven Surgery

Address

Trelawney Road

Helston

Cornwall

TR13 8AU

United Kingdom

Employer's website

https://www.helstonmedicalcentre.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Clinical duties

Appointments you will have 15 appointments per session these will be a mixture of telephone and F2F appointments.

Duty doctor - you will be duty doctor one day per week and will cover the role of duty doctor on days when the regular duty doctor is absent, and you are working.When you are duty doctor 2 appointments will be reserved for administration during each session.This includes filing pathology reports for any absent GPs and signing and dealing with prescriptions enquires.You are responsible for completing any tasks sent to you directly and ensuring the duty box has been actioned.

Visits - you will undertake home visits as required by the practice or where you deem this necessary for the patient.When you are duty doctor you are responsible for dealing with all home visit requests that are made after 1pm.

dealing with telephone queries from patients or other health care professionals it will be your responsibility to deal with any telephone enquires in a timely manner in order to provide safe care for patients.

Administration

You will be responsible for administration whether arising directly from this caseload (referrals, investigations, results) and indirectly (reports, medicals, etc).

Meetings

You will be required to attend various primary care team meetings these may include the following meetings:

Formal or informal.

Essential to the delivery of team-based care.

Discussing clinical practice standards.

Developing practice protocols.

Mutual professional support for the individual practitioners.

Audit.

Significant event analysis.

Meetings with colleagues in the locality, care trust etc. Where these occur on an ad hoc basis, adjustments to clinical workload may be required.

Specific specialist roles in the practice

You have no specialist roles in the practice but will be allocated lead roles during the course of your employment, this will be following discussion and with the support of the partners.

CPD (continuing professional development) time.

This may include a mix of in-house meetings and events, time away from the practice, either in private study, attending educational events or time in lieu of attending educational events outside of normal working hours.

Person Specification

Experience

Essential

• Newly qualified GPs are welcome to apply.

Qualifications

Essential

• Fully qualified GP with GMC registration and inclusion on the Medical Performers List.

Knowledge and skills

Essential

• Commitment to providing high-quality, patient-centred care.
• Has good communication and consultation skills.
• Is organised, reliable and able to manage a varied general practice workload.
• Is committed to continuing professional development and reflective practice.
• Is supportive of colleagues and values a positive, collaborative working environment.
• Work well as part of a multidisciplinary team and contributes positively to practice life.

Desirable

• Has an interest in womens health is desirable.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

New Road Surgery

Address

104 - 106 New Road

Rubery

Birmingham

West Midlands

B45 9HY

United Kingdom

Employer's website

https://www.newroadsurgeryrubery.nhs.uk/ (Opens in a new tab)