Job description

Job responsibilities

Your responsibilities will include:

• Undertaking face-to-face, telephone and online consultations

• Assessing, diagnosing and managing acute and chronic conditions

• Prescribing and reviewing medication appropriately

• Making referrals to secondary and community services where required

• Supporting disease prevention, health promotion and long-term condition management

• Maintaining accurate and timely clinical records using SystmOne

• Working collaboratively with our GP Partners, ANPs, Paramedic, Mental Health Practitioner and wider clinical team

• Participating in clinical meetings, audit and quality-improvement activities

• Contributing to the learning and development culture of our training practice

• Contributing to the safe, effective and continued development of practice services

  Working Pattern

  We are ideally seeking a GP for 8 sessions per week.

  However, we understand the importance of flexibility and work-life balance, and part-time applications will also be welcomed and considered.

  Specific working days and session arrangements can be discussed with the successful candidate.

  Why Join Horncastle Medical Group?

  We can offer:

  • 8 sessions per week, with part-time applications considered

  • An experienced and supportive multidisciplinary team

  • 4 GP Partners and 3 ANPs, supported by a Paramedic, Mental Health Practitioner and wider clinical team

  • An experienced and supportive administrative and dispensing team

  • A well-established training-practice environment

  • Current patient list of 10,366

  • CQC rating of Good

  • SystmOne clinical system

  • On-site dispensing

  • NHS Pension Scheme

  • Support for continuing professional development

  • Regular clinical meetings and collaborative multidisciplinary working

  • An attractive and distinctive surgery based in an Old Vicarage

  • New clinical rooms currently being developed as part of our practice expansion

  • The opportunity to contribute to the continued development and future of Horncastle Medical Group

  Come and Meet Us

  If you are looking for your next GP role and would like to work within an established, supportive multidisciplinary team, we would love to hear from you.

  Informal visits and conversations are warmly welcomed.Come and meet the team, have a look around our unique Old Vicarage surgery and find out more about the position and our plans for the practice.

Person Specification

Qualifications

Essential

• Essential
• Applicants should:
• Hold a recognised medical qualification
• Have full registration with the General Medical Council (GMC)
• Be included on the NHS England Medical Performers List, or be eligible for inclusion
• Have the appropriate experience and competence to work as a GP in UK general practice
• Demonstrate excellent clinical and communication skills
• Be committed to providing safe, compassionate and patient-centred care
• Work effectively as part of a multidisciplinary team
• Maintain appropriate continuing professional development and professional standards

Desirable

• Desirable
• Previous experience working within NHS general practice
• Experience using SystmOne
• An additional clinical interest or specialist skill that complements the existing practice team
• An interest in teaching and supporting learners within a training-practice environment
• Experience of clinical audit and quality improvement

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Horncastle Medical Group

Address

The Old Vicarage

Spilsby Road

Horncastle

Lincolnshire

LN9 6AL

United Kingdom

Employer's website

https://www.horncastlemedicalgroup.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

As a Salaried GP, you will provide high-quality, patient-centred primary care to our registered population, working collaboratively within our multidisciplinary team. Your responsibilities will include:

• Delivering face-to-face, telephone consultations.
• Assessing, diagnosing and managing acute and long-term conditions.
• Prescribing safely in line with local and national guidance.
• Managing referrals, results, prescriptions and clinical correspondence.
• Participating in the duty doctor/triage rota as required.
• Maintaining accurate and contemporaneous clinical records using EMIS Web.
• Working collaboratively with the wider practice and PCN teams to deliver high-quality care.
• Contributing to clinical governance, audit, quality improvement and significant event reviews.

Person Specification

Work status

Essential

• Eligible to work in the UK.

Qualifications

Essential

• MBBS, MBChB or equivalent primary medical qualification.
• Full registration with the General Medical Council (GMC) with a licence to practise.
• Included on the NHS England Medical Performers List (or eligible for inclusion).
• MRCGP (or equivalent qualification).

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Grove House Practice

Address

St Pauls Health Centre

High Street

Runcorn

Cheshire

WA7 1AB

United Kingdom

Employer's website

https://www.grovehouse.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Clinical responsibilities to include:

• Provide a full range of NHS general medical services to registered patients.
• Undertake face-to-face, telephone, and online consultations.
• Diagnose and manage acute and chronic illnesses.
• Prescribe safely and appropriately in accordance with national and local guidelines.
• Make appropriate referrals to secondary care and community services.
• Manage home visits where clinically appropriate.
• Maintain accurate and contemporaneous clinical records using the practice clinical system.
• Participate in safeguarding procedures for vulnerable adults and children.
• Support continuity of care and patient-centred decision making
• Work closely with the dispensary team to promote safe and cost-effective prescribing.
• Ensure compliance with dispensing regulations and prescribing governance.
• Assist with medication reviews and repeat prescribing processes.
• Support medicines optimisation initiatives within the practice.
• Contribute to the safe management of dispensary-related clinical queries.
• Work collaboratively with GP partners, nursing staff, pharmacists, administrative staff, and allied healthcare professionals.
• Participate in clinical meetings, significant event reviews, and practice audits.
• Contribute to quality improvement activities and achievement of QOF and enhanced services targets.
• Support training and mentoring of medical students, GP registrars, or other learners where appropriate.
• Contribute to the ongoing development of practice policies and procedures.

Admin responsibilities will include:

• Complete clinical correspondence, reports, and referrals in a timely manner.
• Process pathology and radiology results efficiently.
• Maintain compliance with GMC standards and NHS contractual requirements.
• Participate in practice meetings and mandatory training as required.

Person Specification

Qualifications

Essential

• Fully qualified GP with GMC registration and licence to practise.
• Inclusion on the NHS Performers List.
• MRCGP qualification (or equivalent).

Experience

Essential

• Excellent communication and interpersonal skills.
• Commitment to high-quality patient care.
• Ability to work effectively as part of a multidisciplinary team.
• Good organisational and IT skills.

Desirable

• Previous experience working in a dispensing practice.
• Interest in community healthcare.
• Experience in teaching, training, or clinical leadership.
• Special clinical interests that complement existing practice services.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

The Denmead Practice

Address

Hambledon Road

Denmead

Waterlooville

Hampshire

PO7 6NR

United Kingdom

Employer's website

https://www.denmeaddoctorssurgery.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

1. To be the administrative first point of contact for all PCNs involved in the Paediatric GP Liaison MDTs, ensuring that all matters are handled in a manner that enhances the reputation of the Trust.
2. To provide administrative support to the Paediatric Clinical Lead for the Paediatric GP Liaison MDTs.
3. To manage consultants diaries, making decisions on when MDTs will be held.
4. Develop a network of key relationships both within and outside of the Trust in order to facilitate the service.
5. Lead and coordinate specialist MDT meetings.
6. Co-chair the MDT meetings alongside the clinical leads and consultants.
7. Ensure all referrals are received prior to the MDT meetings and that all relevant parties are invited to the MDTs as required for the patient caseload of each MDT.
8. Coordinate with BHFT to ensure CAHMs involvement
9. Audit impact of MDTs, and identify areas for improvement.
10. Ensure that Standard Operating Procedures are adhered to by all involved in the MDTs referral process.

Person Specification

Education/qualifications

Essential

• Educated to alevel or nvq level 4 in business administration/ customer care/ equivalent experience
• GCSE or equivalent english and maths grades a-c

Desirable

• educated to degree level or equivalent experience
• Management qualification or business qualification or equivalent experience

Experience

Essential

• oSubstantial and appropriate experience of working in a busy administrative environment.
• oExperience of delivering continuous improvement
• oSome understanding of Primary care, GP and community services
• oSupervisory experience of administrative staff
• oKnowledge of CAT patient pathways
• oExperience of using full range of IT/patient data systems

Desirable

• oUnderstanding of patient priorities and performance targets
• oThorough knowledge of healthcare administrative systems and processes
• oExperience of implementing change

Skills

Essential

• oAccurate entry and retrieval of information on database systems
• oAdvanced use of EPR with the ability to interrogate the system
• oDemonstrates strong desire to improve performance and services

Desirable

• oChange management skills
• oExperience of handling complaints

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Royal Berkshire NHS Foundation Trust

Address

Royal Berkshire NHS Foundation Trust

Reading

RG1 5AN

United Kingdom

Employer's website

https://www.royalberkshire.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please download a copy of the job description (see documents to download section below) for full details of the main responsibilities for this role.

At CWP, our recruitment selection processes are based on both competence (see person specification for details) and values.

CWP recruits people that can demonstrate the Trusts Values in their everyday life and we use a values-based approach in our interviews, which explores not only what you do but how and why you do it.

Before applying, we encourage you to review the Trusts Values and think about how these align with your own personal values. The supporting information section in your application should reflect your understanding of the Trusts Values and associated behaviours and you should provide examples from your work experience and/or personal life which demonstrate these values through your behaviours.

An applicant guide to help and support you through your recruitment journey can be accessed at the bottom of this page. Further help and support for completing your application can be accessed via our website. If you need any further guidance to help you complete your application, contact our recruitment team via email at: [email protected] or by calling 01244 393100.

If you have a disability that meets the definition set out in the Equality Act 2010, and you can show that you meet the essential criteria described in the person specification for an available position, please answer YES to the question: Do you wish to be considered under the Guaranteed Interview Scheme?

Please inform the team if you have any special support needs to be considered as part of the interview and selection processes.

The trust offers a Guaranteed Interview Scheme to any armed forces community applicants who meet the essential criteria for the post and encourages applications from armed forces reservists or cadet force adult volunteers.

Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. You are encouraged to enrol for the DBS Update Service. A small annual fee of £16 per year applies.

New entrants to the NHS will commence on the minimum of the scale stated above.

Applicants are advised to apply early as if a large number of applications are received for this post we reserve the right to close the vacancy prior to the advertised date.

Good luck with your application. We hope to welcome you to Team CWP very soon!

Person Specification

Qualifications

Essential

• Degree in nutrition and dietetics or equivalent
• Membership of professional body
• Evidence of Eating-Disorder specific training, post registration

Desirable

• Post-Graduate Diploma in Dietetics

Knowledge and Expertise

Essential

• Very good knowledge of dietetics for Eating Disorders

Experience

Essential

• Experience of working in Eating Disorders Dietetics in the community
• Experience of working in an Eating Disorders ward environment

Desirable

• Experience of Community Eating Disorders Services

Trust Values

Essential

• Demonstrate alignment with Trust Values (6 C's: Commitment, Communication, Care, Courage, Compassion, Competency)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Cheshire and Wirral Partnership NHS Foundation Trust

Address

Ancora House

Countess of Chester Health Park Liverpool Road

Chester

CH2 1BQ

United Kingdom

Employer's website

https://www.cwp.nhs.uk/about-us/working-for-us/ (Opens in a new tab)

Job description

Job responsibilities

The post holder will act as a State Registered Radiographer and will participate in the provision of multi-modality imaging services to a diversity of patient presentations in a range of clinical environments.

The post holder will provide an excellent standard of radiographic imaging, technique, and patient positioning to deliver a high quality of patient care.

They will work to a consistently high standard and ensure radiation doses are kept to a minimum using the ALARP principle and dose reduction factors.

The post holder will assess and justify referrals under IRR17, IR(ME)R 2017, following practitioner guidelines. Includes the assessment of complex and/or acute cases.

They will make autonomous decisions regarding the appropriateness of examinations as an aid to clinical diagnosis.

They will follow established examination protocols and liaise, as required, with Consultant Radiologists regarding optimum technique.

The post holder will possess specialist knowledge and experience as appropriate to grade, and be able to function as a role model and will participate in the supervision, training and support of more junior staff.

They will exercise autonomy within professional and managerial boundaries and be responsible for the prioritisation and organisation of own work activities in response to clinical and service needs.

The post holder will use Electronic Patient Records (EPR) and the Radiology Information System (RIS) for patient registration, ordering and scheduling. They will be responsible for ensuring accurate patient records, including radiation dose and exposure factors.

They will use the Picture Archive & Communication System (PACS) to ensure optimum image quality.

They will participate in the Quality Assurance equipment testing programme.

The post is based primarily in the Radiology Department of the Royal Berkshire NHS Foundation Trust in Reading, with rotation to satellite units at West Berkshire Community Hospital in Thatcham, Townlands Memorial Hospital in Henley, and the Royal Berkshire Bracknell Healthspace in Bracknell.

The post holder will participate in the provision of 24/7 services; to include weekend and evening working.

Services are provided to hospital clinicians, general practitioners and other healthcare professionals including physiotherapists. The post holder will be required to liaise effectively with these referrers, patients, and their representatives.

Person Specification

Education, Qualifications

Essential

• Registration with the Health & Care Professions Council
• BSc Degree in Radiography, DCR(R), or equivalent radiographic qualification

Desirable

• Post Graduate Certificate or Diploma, or equivalent postgraduate experience
• Evidence of current Continuing Professional Development, excluding mandatory and statutory training

Experience

Essential

• Clinical experience in the NHS, either through NHS clinical placement training or previous NHS employment
• Minimum 18 months of clinical experience
• Staff and/or student supervision

Desirable

• Line management

Communication

Essential

• Excellent written communication skills

Skills and Knowledge

Essential

• Knowledge of radiographic anatomy and relevant pathology
• Excellent interpersonal, written, and oral communication skills
• Knowledge of Ionising Radiation (Medical Exposures) Regulations and justification of referrals

Desirable

• Demonstrates excellent attention to detail

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Royal Berkshire NHS Foundation Trust

Address

Royal Berkshire NHS Foundation Trust; Diagnostic - Radiology - Main X-ray

Royal Berkshire Hospital, London Road

Reading

RG1 5AN

United Kingdom

Employer's website

https://www.royalberkshire.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Provide high quality, patient centred primary care by assessing, diagnosing, and managing a broad range of acute and chronic conditions. Deliver consultations via face to face, telephone, and digital platforms, and develop appropriate management plans. Prescribe medications, request and interpret investigations, and make referrals to secondary care where required. Promote health and wellbeing through preventative care and patient education. Maintain accurate clinical records and work collaboratively within a multidisciplinary team to ensure safe, effective, and efficient patient care

Person Specification

Experience

Essential

• Experience of working in primary care/general practice
• Ability to assess, diagnose, and manage a wide range of medical conditions
• Excellent communication and interpersonal skills
• Commitment to high standards of patient care and safety
• Ability to work effectively within a multidisciplinary team
• Good organisational, time management, and IT skills
• Understanding of clinical governance and safeguarding responsibilities

Desirable

• Experience with SystmOne
• Teaching, training, or mentoring experience
• Involvement in quality improvement or audit

Qualifications

Essential

• Fully qualified GP with GMC registration and inclusion on the GP Register
• Licence to practise and evidence of ongoing CPD

Desirable

• Experience of working within the NHS
• Interest in a clinical specialism or service development

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

North Swindon Practice

Address

Home Ground Surgery

Thames Avenue

Swindon

SN25 1QQ

United Kingdom

Employer's website

https://www.northswindonpractice.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Key Clinical Responsibilities

The successful candidate will practice in accordance with GMC standards, accepted good medical practice, and the clinical policies and procedures of Elmwood Family Doctors.

Key responsibilities will include:

• Providing high-quality, patient-centred care through face-to-face and telephone.
• Working to an agreed timetable, including routine and urgent appointments, home visits where required, and the management of clinical correspondence, results and prescription requests.
• Assessing, diagnosing and managing patients presenting with both acute and long-term health conditions.
• Making professional and autonomous clinical decisions, including the management of undifferentiated and complex presentations.
• Undertaking health promotion and disease prevention activities, including identifying risk factors and supporting early intervention.
• Developing and reviewing personalised care plans in partnership with patients and in line with current clinical guidance and practice protocols.
• Maintaining accurate, contemporaneous and high-quality clinical records.
• Contributing to the achievement of Quality and Outcomes Framework (QOF) indicators and other quality improvement initiatives.
• Prescribing safely, effectively and in accordance with local and national prescribing guidance.
• Participating in clinical audit, quality improvement activities and service development projects.
• Supporting the delivery of enhanced services and contributing to clinical governance, education and the continual review of practice policies and protocols.
• Working collaboratively with colleagues across primary, secondary and community care to ensure patients receive appropriate and timely support and referrals.
• Contributing positively to the multidisciplinary team and participating in appraisal, revalidation and continuing professional development activities.

The post holder will be expected to undertake the full range of duties associated with a GP working in primary care and to comply with the requirements of the General Medical Council, Royal College of General Practitioners, NHS England and other relevant professional and regulatory bodies.

Additional Responsibilities

• Support the Practice complaints procedure, participating fully in the investigation and resolution of complaints where required and promoting a culture of learning and continuous improvement.
• Contribute to maintaining a safe, effective and responsive service by identifying and escalating issues relating to quality, patient safety and clinical risk.
• Demonstrate a commitment to equality, diversity and inclusion, treating patients, carers and colleagues with dignity, respect and compassion at all times.
• Work flexibly and collaboratively to support the ongoing needs and development of the Practice and the wider patient population.

Person Specification

Qualifications

Essential

• *Medical Degree
• *Current GMC registration with license to practice
• *Inclusion on the GP register
• *Experience of working in a Primary Care Environment

Desirable

• *Evidence of further qualifications and interests.

Experience

Essential

• Working in the primary care setting Evidence of working with undifferentiated patients Confidence in managing complex patients in a holistic manner

Desirable

• Evidence of quality improvement activity in primary care Evidence of being a valued team member

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Elmwood Family Doctors

Address

Huddersfield Road

Holmfirth

Huddersfield

West Yorkshire

HD9 3TR

United Kingdom

Employer's website

https://elmwoodfamilydoctors.co.uk (Opens in a new tab)

Job description

Job responsibilities

Job Description

Fixed Term Salaried General Practitioner

Contract: Fixed-Term until 31 March 2027 Hours: 3 Sessions per Week Location: Great Homer Street Medical Centre, Liverpool Accountable to: GP Partner and Practice Manager

Job Purpose

The Salaried GP will provide high-quality, patient-centred primary care services to the registered practice population, delivering care in accordance with the General Medical Services (GMS) Contract, professional standards and evidence-based practice.

The postholder will work as part of a multidisciplinary team to assess, diagnose, treat and manage patients across the full spectrum of primary care presentations. The role requires a commitment to delivering safe, effective and compassionate care whilst supporting the practice's focus on improving health outcomes and reducing health inequalities.

Key Responsibilities

Clinical Duties

• Provide a full range of primary medical services to registered patients.
• Undertake face-to-face, telephone and digital consultations as required.
• Assess, investigate, diagnose and treat patients presenting with acute and chronic conditions.
• Manage patients presenting with undifferentiated and undiagnosed illnesses.
• Develop and implement appropriate management plans.
• Manage patients with long-term conditions in line with local and national guidance.
• Provide preventative healthcare, screening, health promotion and lifestyle advice.
• Identify disease risk factors and support early intervention where appropriate.
• Prescribe in accordance with national and local prescribing guidance.
• Undertake home visits where clinically indicated.
• Provide appropriate palliative and end-of-life care in conjunction with community services.
• Maintain continuity of care where possible.
• Arrange appropriate referrals to secondary care and other services.

Care Planning and Patient Management

• Develop personalised care plans with patients and carers.
• Support self-management and patient engagement in their healthcare.
• Work collaboratively with patients to improve health outcomes.
• Recognise and respond appropriately to safeguarding concerns involving children and vulnerable adults.

Multidisciplinary Working

• Work closely with practice colleagues and members of the multidisciplinary team.
• Liaise effectively with community, secondary care and voluntary sector services.
• Participate in multidisciplinary meetings where appropriate.
• Support integrated care pathways and collaborative working.

Clinical Governance and Quality

• Maintain accurate and legally compliant patient records.
• Participate in clinical audit and quality improvement activity.
• Contribute to the achievement of contractual and quality targets.
• Participate in significant event reviews and patient safety initiatives.
• Work within GMC guidance and practice policies.

Professional Responsibilities

• Maintain full GMC registration and inclusion on the NHS England Performers List.
• Participate fully in appraisal and revalidation.
• Maintain mandatory training requirements.
• Participate in continuing professional development activities.
• Support the educational and training ethos of the practice.

Person Specification

Essential Qualifications

• MBBS or equivalent medical qualification.
• Full GMC Registration with Licence to Practise.
• Inclusion on the NHS England Performers List.
• MRCGP or equivalent.

Essential Experience

• Experience of working within UK General Practice.
• Experience in managing acute and chronic disease.
• Evidence of multidisciplinary team working.
• Understanding of clinical governance and quality improvement.

Essential Skills

• Excellent communication and consultation skills.
• Strong clinical decision-making abilities.
• Ability to prioritise workload effectively.
• Good IT and record-keeping skills.
• Commitment to patient-centred care.
• Ability to work independently and as part of a team.

Desirable

• Experience of working with socially and clinically complex populations.
• Experience of managing patients with multiple long-term conditions.
• Experience using EMIS Web.
• Knowledge of local healthcare pathways.

About the Practice

Great Homer Street Medical Centre is a GP training practice based in North Liverpool. The practice is led by one GP Partner and supported by three GPs, alongside an experienced multidisciplinary team.

The practice is committed to delivering high-quality primary care services, supporting professional development and providing compassionate, patient-centred care to its registered population.

Terms and Conditions

• Fixed-Term Contract ending 31 March 2027.
• Three clinical sessions per week.
• NHS Pension Scheme.
• Annual leave and study leave in accordance with NHS Terms and Conditions.

Person Specification

Qualifications

Essential

• MBBS, MBChB or equivalent medical qualification.
• MRCGP or equivalent qualification.

Desirable

• Additional qualification or accredited training in substance misuse.

Experience

Essential

• Assessing, diagnosing and managing acute and chronic medical conditions.
• Managing patients with complex healthcare needs and multiple long-term conditions.
• Working within a multidisciplinary team.
• Independent clinical decision-making.
• Delivering patient-centred care.
• Maintaining accurate and contemporaneous clinical records.
• Prescribing in accordance with national and local guidelines.
• Safeguarding children and vulnerable adults.
• Participating in clinical governance, audit or quality improvement activities.

Desirable

• Working with diverse patient populations.
• Working in an area of socioeconomic deprivation.
• Supporting vulnerable or marginalised patients.
• Working with patients affected by substance misuse.
• Managing patients with complex health, mental health and social needs.
• Working in a GP training practice.
• Using EMIS Web.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Great Homer Street Medical Centre

Address

First Floor, Mere Lane Health Centre

49-51 Mere Lane, Anfield

Liverpool

Merseyside

L5 0QW

United Kingdom

Employer's website

https://www.greathomerstreetsurgery.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Key Result Areas:

Processing of Birth notifications via the Batch processing and automatic email functionalities within the CHIS

Process data via the following systems / uploads:-

NHS Digital uploads

Demographic links facility within CHIS

Education Extracts via secure file from Local Authorities

Neonatal infant physical examination system (NIPE Smart)

Neonatal Hearing screening system (SMART4HEARING)

Newborn Bloodspot Failsafe system (NBBS Failsafe)

Hepatitis B Failsafe system (HepB Failsafe)

CarePlus electronic record transfer ( Facility within CHIS to transfer computerised copy of CHIS record nationally to other CHD)

National Spine Summary Care Record (SCR)

Health Intelligence Immunisation extracts / data Uploads

Fast Healthcare Interoperability Resource system (FHIR)

Provide a failsafe assurance role for the Hep B, Newborn bloodspot & Childhood Immunisation programmes. Escalating missed screens, late immunisations & noncompliance to Public Health England Screening & Immunisation Teams.

Produce and disseminate data quality reports from Child Health System to agreed departmental standards.

Liaise with Universal Nursing Teams, GP Practices and individuals to chase and correct data deficiencies highlighted in data quality reports on a daily basis.

Validate weekly reports concerning missing NHS numbers, duplicates, incomplete demographic details and other discrepancies.

Access the population registers of relevant NHS organisations and NHS strategic tracing services to check current patient demographic details.

Provide analysis support to Data Quality / Failsafe Team Leader by utilising appropriate query tools (e.g. Microsoft Excel, Access and other data sources for monitoring, forecasting and audit purposes.

Produce, distribute and follow up of following documentation to GP Practice, Health Visitors and other agencies.

Scheduling,

Queue lists,

Fail to Attend,

Out of circulation

Outstanding clinical session sheets.

Person Specification

Qualifications

Essential

• Educated to GCSE level or equivalent.
• NVQ Business and Administration 3 or RSA 3.
• GCSEs in Math's and English

Desirable

• ECDL / MOST.

Experience

Essential

• Relevant office / administrative experience.
• Customer care experience
• Relevant experience of collecting, collating data, and creating reports
• Previous experience of a job requiring numeracy.
• Previous experience of working within the NHS.
• Previous experience of NHS Patient Administration System or Child Health System
• Proven experience of MS Office, MS Outlook, MS Excel

Desirable

• Relevant experience of using National Strategic tracing Service (NSTS).
• Relevant experience of working within a busy environment

Skills

Essential

• Ability to demonstrate knowledge of recent NHS modernisation policies and strategies.
• Knowledge of NHS data standards.
• Knowledge of data analysis
• Excellent attention to detail.
• Evidence of excellent analytical and judgment skills
• Knowledge of Trust policies and procedures and understanding of Data Protection Act 1998 and patient confidentiality.

Personal Qualities

Essential

• Ability to work under pressure and deliver against short timescales
• Ability to prioritise and manage own workloads.
• Enthusiastic and motivated.
• Ability to work under own initiative, and work to tight deadlines
• Accurate and methodical
• Ability to project a professional, courteous image at all times.

Desirable

• Ability to work flexible hours if required.

Other Job Requirements

Essential

• Willingness to undertake training and develop within the role.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

South Warwickshire University NHS Foundation Trust

Address

Cygnet Court

56 Timothy's Bridge Road

Stratford Upon Avon

CV37 9NW

United Kingdom

Employer's website

https://www.swft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

• The delivery of highly effective medical care to the entitled population

• The provision of services commensurate with the GMS contract

• Generic prescribing adhering to local and national guidance

• Effective management of long-term conditions

• Processing of administration in a timely manner, including referrals, repeat prescription requests and other associated administrative tasks.

• On a rotational basis, undertake telephone triage and duty doctor roles.

• Maintain accurate clinical records in conjunction with good practice, policy, and guidance.

• Work collaboratively, accepting an equal share of the practice workload.

• Adhere to best practice recommended through clinical guidelines and the audit process.

• Contribute to the successful implementation of continuous improvement and quality initiatives within the practice.

• Accept delegated responsibility for a specific area (or areas) or the QOF.

• Ensure compliance with the appraisal process.

• Prepare and complete the revalidation process.

• Commit to self-learning and in still an ethos of continuing professional development across the practice team.

• Support the training of medical students from all clinical disciplines.

• Support the partners in achieving the strategic aims of the practice, making recommendations to enhance income and reduce expenditure.

• Encourage collaborative working, consulting with all staff regularly, always promoting a culture of continuous improvement.

Person Specification

Qualifications

Essential

• Applicants must hold a primary medical degree, full General Medical Council (GMC) registration with a licence to practise, a Certificate of Completion of Training (CCT) or equivalent in General Practice, and active inclusion on a UK National Performers List

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

GP Practice in Wales

Address

Doctors Surgery

Corwen House, Market Place

Penygroes

CAERNARFON

Gwynedd

LL54 6NN

United Kingdom

Employer's website

https://gpwales.co.uk (Opens in a new tab)

Job description

Job responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.

Please note: When calculating the basic salary for sponsorship, HCAS (High Cost Area Supplement) is not included for non-medical roles. This ensures fairness and consistency within our organisation, as some of our sites fall under inner HCAS, while others are classified as outer HCAS.

Person Specification

Qualifications

Essential

• BSc Clinical Physiology or equivalent BSc in Exercise Sciences / Physiology

Desirable

• Good clinical practice certificate.
• Recognised ARTP courses.
• Registered with, or working towards registration with the Academy for Healthcare Science (AHCS) and/or registration with the HCPC.

Experience

Essential

• Experience conducting spirometry testing
• Experience of working with patients/customers/clients
• Experience in Health and Well-being setting

Desirable

• Experience conducting ECG testing.

Knowledge

Essential

• Knowledge of the data protection act and an understanding of patient confidentiality
• Knowledge and understanding of Equal Opportunity and diversity issues

Desirable

• Knowledge of a Millennium (patient appointment system) or similar system

Skills

Essential

• Ability to work in and contribute in a team environment
• Effective verbal and written communication
• Ability to cope with a heavy workload
• Ability to organise and prioritise workload and show initiative
• Ability to work well under pressure
• Ability to use Microsoft (word and Excel) applications
• Knowledge of current professional issues

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Barts Health NHS Trust

Address

Mile end hospital + Cross site

London

E1 4DG

United Kingdom

Employer's website

https://www.bartshealth.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

Patient Care Advisor (PCA) Job Description

Responsible to: Patient Care Advisor Team Leader / Patient Care Advisor Manager Accountable to: Patient Care Advisor Manager / Practice Manager Hours: As agreed, with flexibility required to meet service needs.

The Patient Care Advisor (PCA) is the first point of contact for patients accessing the practice and plays a vital role in delivering an efficient, professional and compassionate service.

The post holder will provide high-quality reception and administrative support, ensuring patients are signposted to the most appropriate service while supporting the safe and effective operation of the practice. You will work collaboratively with the wider multidisciplinary team to provide an excellent patient experience and contribute to the smooth running of practice services.

Welcome patients and visitors in a courteous, professional and compassionate manner. Provide excellent customer service both face-to-face and over the telephone, dealing with enquiries sensitively and efficiently. Maintain patient confidentiality, manage difficult conversations calmly and professionally, and promote a positive image of the practice.

Answer incoming calls promptly and courteously, assess patient needs using agreed protocols and signpost appropriately. Book, amend and cancel appointments using SystmOne and manage appointment requests in accordance with practice policies and total triage processes. Take accurate messages and ensure timely communication with clinicians and colleagues.

Support patients who are unable to complete SystmConnect requests independently and complete requests on their behalf where appropriate. Promote and support the use of the NHS App, SystmConnect and other online services, ensuring sufficient information is obtained to enable appropriate clinical triage.

Book, amend and cancel appointments across clinical services, ensuring patients are booked into the most appropriate appointment type. Explain appointment processes clearly and escalate urgent clinical concerns in accordance with practice policy.

Help patients access the most appropriate NHS or community service. This includes Pharmacy First, community pharmacies, NHS 111, urgent treatment centres, community services, social prescribing, mental health services, local authority services and voluntary organisations.

Process new patient and temporary resident registrations, update demographic information, verify identity where required and maintain accurate patient records.

Provide administrative support to the clinical team, including raising pathology and diagnostic test requests where authorised, booking interpreters, processing post, scanning and workflowing clinical correspondence and supporting wider practice administrative processes.

Maintain accurate and timely information within SystmOne, follow document management procedures and comply with GDPR and Information Governance requirements. Confidentiality must be maintained at all times.

Work collaboratively with clinicians and the wider practice team, support colleagues during busy periods and provide cover across reception positions. Participate in team meetings and contribute to service development and improvement.

Follow practice policies and procedures, report incidents and patient safety concerns and participate in audits and continuous improvement. Comply with safeguarding, infection prevention and Health & Safety requirements and promote equality, diversity and inclusion.

Participate in annual appraisal, complete mandatory training and maintain ongoing professional development.

This job description is not exhaustive and may be amended to meet the changing needs of the practice.

Person Specification

Experience

Essential

• Previous experience in a customer service, reception, administrative or other public-facing role.
• Experience of dealing with people by telephone and/or face-to-face in a professional environment.
• Experience of using IT systems and accurately entering, retrieving and maintaining information.
• Experience of working effectively as part of a team.
• Experience of managing a varied workload and prioritising tasks in a busy environment.

Desirable

• Previous experience of working within General Practice or another NHS/healthcare setting.
• Previous experience in a busy GP reception or patient-facing environment.
• Experience of using SystmOne and/or SystmConnect.
• Experience of supporting patients to use the NHS App or other digital healthcare services.
• Knowledge or experience of patient navigation, signposting and NHS primary care pathways.

Qualifications

Essential

• Good standard of general education, including GCSE English and Maths (or equivalent).
• Good level of written and spoken English.
• Evidence of willingness to undertake training and continued learning relevant to the role.

Desirable

• Relevant qualification in customer service, business administration, healthcare or a related field.
• Previous training or recognised qualification relevant to working within a healthcare or patient-facing environment.
• Evidence of additional training in areas such as safeguarding, confidentiality, Information Governance or customer care.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

St Peter’s Medical Centre

Address

St Peter's Health Centre

30-36 Oxford Street

Brighton

BN1 4LA

United Kingdom

Employer's website

https://stpetersmedicalcentre.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

As a GP you will respond to medical problems presented by patients including diagnosis, investigation, treatment and referral as appropriate in line with guidelines and pathways. Including prescribing for patients, regularly review medications and monitor repeat prescriptions.

You will;

Provide medical leadership and expert advice, regarding medical and primary care issues to the wider healthcare team; engaging with the Practice Plus Group wellbeing approach

Deliver effective patient care developing high levels of communication with patients; identifying and utilising evidence based best practice through benchmarking and clinical guidelines. Undertaking appropriate clinical audit to improve clinical outcomes

Inspire and develop positive collaborative working relationships across the multidisciplinary team; working with the wider team to ensure effective clinical governance is incorporated into day to day practice

Promote multidisciplinary discussions around complex case management, ensuring systems and processes in place for managing results, letters, and tasks. Undertake clinical risk assessments and implement management strategies for risks

Share and disseminate acquired knowledge with all team members through development sessions and clinical governance meetings or clinical case reviews

Person Specification

Qualifications

Essential

• Please click the apply to view the Job Description and Person Specification

Desirable

• Please click the apply to view the Job Description and Person Specification

Experience

Essential

• Please click the apply to view the Job Description and Person Specification

Desirable

• Please click the apply to view the Job Description and Person Specification

Additional Criteria

Essential

• Please click the apply to view the Job Description and Person Specification

Desirable

• Please click the apply to view the Job Description and Person Specification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Practice Plus Group - Health in Justice

Address

HMP Doncaster

Marsh Gate

Doncaster

South Yorkshire

DN5 8UX

United Kingdom

Employer's website

https://practiceplushij.com/ (Opens in a new tab)

Job description

Job responsibilities

Job Description Salaried GPJob Summary

To work as an autonomous practitioner, responsible for the provision of medical services to the practice population, delivering an excellent standard of clinical care whilst complying with the GMS contract.

The post holder will adhere to GMC standards for good medical practice, contribute to the effective management of the practice, lead by example and maintain positive, collaborative working relationships with the multidisciplinary team.

We aim to offer a friendly, professional, patient-centred service to all our patients in a comfortable and safe environment.

All staff at Walnut Tree Health Centre have a duty to conform to the following:

A positive approach to Equality, Diversity & Inclusion (ED&I) creates an environment where everyone can achieve their full potential. It improves operational effectiveness, is morally right and is required by law.

Patients and their families have the right to be treated fairly and routinely involved in decisions about their treatment and care. They can expect dignity and respect and will not be discriminated against on the grounds of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. Patients are responsible for treating other patients and staff with dignity and respect.

Staff have the right to fair treatment in recruitment and career progression. They can expect an environment where diversity is valued and equality of opportunity promoted. Staff will not be discriminated against on the grounds of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. Staff are responsible for treating patients and colleagues with dignity and respect.

The organisation is committed to supporting staff health, wellbeing and safety.

The post holder must manage and assess risk within their areas of responsibility, ensuring adequate measures protect staff and patients. Work areas and practices must be monitored to ensure they are safe, free from hazards and comply with health, safety and security legislation, policies, procedures and guidelines.

All personnel must take reasonable care of health and safety at work for themselves, their team and others and cooperate with employers to ensure compliance.

All personnel must comply with:

• Health and Safety at Work Act 1974
• Environmental Protection Act 1990
• Environment Act 1995
• Fire Precautions (Workplace) Regulations 1999
• Coronavirus Act 2020
• Other statutory legislation brought to the post holders attention.

Walnut Tree Health Centre is committed to maintaining an outstanding confidential service. Patients entrust us with sensitive information relating to their health and care and have the right to expect staff to respect their privacy and maintain confidentiality.

All staff must protect patient information and provide a confidential service to meet legal requirements and retain patient trust.

All personnel are required to consider not only what they do but how they achieve it. By continually reviewing processes, we can improve the effectiveness of how we work.

Everyone is responsible for identifying opportunities to improve quality, sharing good practice and working with the team to improve patient care. Walnut Tree Health Centre promotes a culture of continuous improvement where everyone can contribute suggestions to improve service delivery and patient care.

Staff should interpret national strategies and policies into local implementation strategies aligned with the values and culture of general practice.

All staff must contribute to investigations and root cause analyses, including serious incident investigations and multidisciplinary case reviews.

A full induction programme is provided at Walnut Tree Health Centre. When attending any practice within the network, the post holder must also complete that practice's induction programme.

Training and development are fundamental to ensuring staff have the appropriate skills, knowledge, attitude and competence to perform their roles.

All staff must complete mandatory training as directed by the training co-ordinator. The post holder is expected to assess their own learning needs and undertake appropriate learning.

The post holder will undertake mentorship for team members and share learning and information to promote good practice and inform colleagues of current and future developments, including courses and conferences.

The post holder will provide an educational role to patients, carers, families and colleagues in an environment that facilitates learning.

All staff must recognise the importance of collaborative working, understand their own role and scope, and identify how this may develop over time. Staff must prioritise workloads and use effective time management.

Teamwork is essential in a multidisciplinary environment. The post holder must work as an effective and responsible team member, support others, explore new ways of working and work effectively with colleagues to define values, direction and policies affecting care delivery.

Effective communication is essential. Staff must communicate in a way that enables appropriate information sharing.

All staff should delegate clearly and appropriately, following safe practice and assessment of competence. Plans and outcomes by which to measure success should be agreed.

All staff should use technology and appropriate software to support the planning, implementation and monitoring of care and the presentation and communication of information.

Data should be reviewed and processed using accurate SNOMED/read codes to ensure easy and accurate information retrieval for monitoring and audit.

Staff will receive detailed information during induction regarding policies and procedures. The post holder must adhere to organisational policies and regional directives and ensure protocols are followed.

Security is the responsibility of all personnel. The post holder must remain vigilant and report suspicious activity immediately to their line manager.

Door lock codes must never be shared. Restricted areas must remain secured. Password controls must be maintained and passwords must not be shared.

All staff are required to dress appropriately for their role.

All personnel are entitled to take leave. Line managers must ensure staff are given the opportunity to take their allocated annual leave and should encourage staff to take their full entitlement.

Public holidays will be calculated on a pro-rata basis according to hours worked.

The following are the core responsibilities of the Salaried GP. There may occasionally be a requirement to carry out other tasks depending on workload and staffing levels:

1. Deliver highly effective medical care to the entitled population.
2. Provide services commensurate with the GMS contract.
3. Undertake generic prescribing in accordance with local and national guidance.
4. Effectively manage long-term conditions.
5. Process administration in a timely manner, including referrals, repeat prescription requests and associated administrative tasks.
6. Undertake telephone triage and duty doctor roles on a rotational basis.
7. Maintain accurate clinical records in accordance with good practice, policy and guidance.
8. Work collaboratively and accept an equal share of the practice workload.
9. Adhere to best practice recommended through clinical guidelines and the audit process.
10. Contribute to the successful implementation of continuous improvement and quality initiatives.
11. Accept delegated responsibility for a specific area or areas of QOF.
12. Attend and contribute effectively to practice meetings as required.
13. Contribute effectively to the development and maintenance of the practice, including clinical governance and training.
14. Ensure compliance with the appraisal process.
15. Prepare for and complete the revalidation process.
16. Commit to self-learning and promote an ethos of continuing professional development across the practice team.
17. Support the training of medical students from all clinical disciplines.
18. Support the Partners in achieving the strategic aims of the practice, making recommendations to enhance income and reduce expenditure.
19. Review and adhere to practice protocols and policies.
20. Encourage collaborative working, liaise regularly with all staff and promote a culture of continuous improvement.

In addition to the primary responsibilities, the Salaried GP may be requested to:

1. Participate in practice audits as requested by the audit lead.
2. Participate in local initiatives to enhance service delivery and patient care.
3. Participate in the review of significant and near-miss events, applying a structured approach such as root cause analysis (RCA).

Person Specification

Qualifications

Essential

• Qualifications Essential
• MBBS or equivalent medical qualification.
• Full GMC registration with a licence to practise.
• Inclusion on the GMC GP Register.
• CCT in General Practice or equivalent.
• MRCGP or equivalent.
• Evidence of ongoing CPD and professional development.
• Commitment to the requirements of appraisal and revalidation.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Walnut Tree Health Centre

Address

2 Blackberry Court

Walnut Tree

Milton Keynes

MK7 7PB

United Kingdom

Employer's website

https://www.walnuttreehealthcentre.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Clinical Responsibilities:

In accordance with the practice timetable, the GP will work autonomously, delivering care within their scope of practice to the patient population. Contributing towards clinical areas such as health promotion, chronic disease management, health prevention, well-women and well man clinics as well as supporting the management team in the reviewing of clinical policy and procedure.

• Manage patients presenting with a range of acute and chronic medical conditions, providing subject matter expert advice to patients
• Implement and evaluate individual specialised treatment plans for chronic disease patients
• Identify, manage and support patients as risk of developing long-term conditions, preventing adverse effects on the patients health
• Provide advanced, specialist nursing care to patients as required in accordance with clinical based evidence, NICE and the NSF
• Provide wound care (ulcer /Doppler etc.) to patients
• Provide specialist clinics such as ear syringing, contraception etc.
• Undertake the collection of pathological specimens
• Provide travel medicine services
• Request pathology services as necessary
• Process and interpret pathology and other test results as required
• Provide chronic disease clinics, delivering patient care as necessary, referring patients to secondary / specialist care as required
• Maintain accurate clinical records in conjunction with extant legislation
• Ensure read codes are used effectively
• Maintain chronic disease registers
• Prioritise health issues and intervene appropriately
• Support the team in dealing with clinical emergencies
• Recognise, assess and refer patients presenting with mental health needs
• Implement vaccination programmes for adults and children
• Delegate clinical responsibilities appropriately (ensuring safe practice and the task is within the scope of practice of the individual)
• Support the clinical team with all safeguarding matters, in accordance with local and national policies
• Understand practice and local policies for substance abuse and addictive behaviour, referring patients appropriately
• Deliver opportunistic health promotion where appropriate
• Extended and supplementary prescriber, adhering to extant guidance
• Support patients in the use of their prescribed medicines or over the counter medicines (within own scope of practice), reviewing annually as required
• Contribute to practice targets (QOF etc.), complying with local and regional guidance
• Liaise with external services / agencies to ensure the patient is supported appropriately (vulnerable patients etc.)

Other responsibilities within the organisation:

• Awareness of and compliance with all relevant practice policies/guidelines, e.g. prescribing, confidentiality, data protection, health and safety.
• A commitment to life-long learning and audit to ensure evidence-based best practice.
• Contributing to evaluation/audit and clinical standard setting within the organisation.
• Participate in local initiatives to enhance service deliver and patient care.
• Participate in the review of significant and near-miss events applying a structured approach i.e. root cause analysis (RCA).
• Drives the development of nursing services within the practice, liaising with external agencies and professional organisations are required
• Attending training and events organised by the practice or other agencies, where appropriate.

Confidentiality:

• In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
• In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They will also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential.
• Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Health & Safety:

The post-holder will adopt a full range of promotion and management of their own and others health and safety and infection control as defined in the practice health & safety policy, the practice health & safety manual, and the practice infection control policy and published procedures. This will include (but will not be limited to):

• Using personal security systems within the workplace according to practice guidelines.
• Awareness of national standards of infection control and cleanliness and regulatory / contractual / professional requirements, and good practice guidelines.
• Correct personal use of Personal Protective Equipment (PPE) and ensuring correct use of PPE by others.
• Hand hygiene standards for self.
• Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks across clinical and patient process.
• Making effective use of training to update knowledge and skills, and initiate and manage the training of others across the full range of infection control and patient processes.
• Safe management of sharps use, storage and disposal.
• Maintenance of own clean working environment.
• Using appropriate infection control procedures, maintaining work areas in a tidy, clean and sterile, and safe way, free from hazards. Initiation of remedial / corrective action where needed or escalation to responsible management.
• Actively identifying, reporting, and correction of health and safety hazards and infection hazards immediately when recognised.
• Keeping own work areas and general / patient areas generally clean, sterile, identifying issues and hazards / risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation (where appropriate) with responsible managers.
• Undertaking periodic infection control training.
• Correct waste and instrument management including handling, segregation, and container use.
• Maintenance of sterile environments.

Equality and Diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

• Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation.
• Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.
• Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/professional development:

In addition to maintaining continued education through attendance at any courses and/or study days necessary to ensure that professional development requirements CPD and revalidation are met, the post-holder will participate in any training programme implemented by the practice as part of this employment, such training may include:

• Participation in an annual individual performance review, including taking responsibility for maintaining a record of ones own personal and/or professional development.
• Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.

Quality:

The post-holder will strive to maintain quality within the practice, and will:

• Alert other team members to issues of quality and risk.
• Assess own performance and take accountability for own actions, either directly or under supervision.
• Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance.
• Work effectively with individuals in other agencies to meet patients needs.
• Effectively manage own time, workload and resources.

Communication:

The post-holder should recognise the importance of effective communication within the team and will:

• Communicate effectively with other team members.
• Communicate effectively with patients and carers.
• Recognise peoples needs for alternative methods of communication and respond accordingly.

Contribution to the implementation of services:

The post-holder will:

• Apply practice policies, standards and guidance.
• Discuss with other members of the team how the policies, standards and guidelines will affect own work.
• Participate in audit where appropriate.

Person Specification

Qualifications

Essential

• Full registration with the General Medical Council (GMC) with a license to practise
• Inclusion on the NHS England Medical Performers List
• MRCGP qualification (or equivalent)
• Right to work in the UK

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Primary Care Management Solutions Ltd

Address

The Mandeville Surgery

Hannon Road

Aylesbury

Buckinghamshire

HP21 8TR

United Kingdom

Employer's website

https://www.pcmsolutions.co.uk (Opens in a new tab)

Job description

Job responsibilities

Our purpose is to deliver the best possible care for all the people who visit our practices, either as patients, the public or as staff.

As one of the largest and busiest surgeries in Wellingborough, our vision is to move from where we are now to where we want to be, the journey from good to great.

In undertaking this role you are expected at all times to behave in accordance with our practice values which demonstrate your commitment to the delivery of high quality services to patients. This will be in accordance with agreed objectives, quality standards, and resource constraints.

Our values are:

We treat patients, service users, and each other with kindness, dignity and respect Services are always designed around the Patient. We deliver services that are well managed, efficient, convenient and accessible for patients We do what we say we are going to do We are one team and work best when we work together

Key responsibilities

• Manage, administer and deal with all enquiries and queries from patients, staff and general public
• Administrative duties
• Providing admin support to clinicians as required (including chaperoning)
• Communicating with patients
• Making, canceling and re-arranging appointments
• Other administrative duties
• Carry out other administrative duties as required to cover other staff absence and in times of increased activity
• Liase with external partners
• Treat EVERY patient, staff member and general public with respect and dignity
• Flexibility to amend working hours at short notice

Working Hours

Core working hours will be a 13:00 to 18:30 Monday and Friday (working 5.5 hours a day) - however the need to be be flexible at possible short notice to cover absences is essential

Equality, Diversity & Inclusion

A good attitude and positive action towards ED&I creates and environment where all individuals are able to achieve their full potential. Creating such an environment is important for three reasons: it improves operational effectiveness, it is morally the right thing to do, and it is required by law.

Patients and their families have the right to be treated fairly and be routinely involved in decisions about their treatment and care. They can expect to be treated with dignity and respect and will not be discriminated against on any grounds including age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. Patients have a responsibility to treat other patients and our staff with dignity and respect.

Staff have the right to be treated fairly in recruitment and career progression. Staff can expect to work in an environment where diversity is valued and equality of opportunity is promoted. Staff will not be discriminated against on any grounds including age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. Staff have a responsibility to ensure that you treat our patients and their colleagues with dignity and respect.

Safety, Health, Environment and Fire (SHEF)

This practice is committed to supporting and promoting opportunities to for staff to maintain their health, well-being and safety. You have a duty to take reasonable care of health and safety at work for you, your team and others, and to cooperate with employers to ensure compliance with health and safety requirements. All personnel are to comply with the Health and Safety at Work Act 1974, Environmental Protection Act 1990, Environment Act 1995, Fire Precautions (workplace) Regulations 1999 and other statutory legislation.

Confidentiality

This practice is committed to maintaining an outstanding confidential service. Patients entrust and permit us to collect and retain sensitive information relating to their health and other matters, pertaining to their care. They do so in confidence and have a right to expect all staff will respect their privacy and maintain confidentiality at all times. It is essential that if, the legal requirements are to be met and the trust of our patients is to be retained that all staff protect patient information and provide a confidential service.

Quality & Continuous Improvement (CI)

To preserve and improve the quality of our output, all personnel are required to think not only of what they do, but how they achieve it. By continually re-examining our processes, we will be able to develop and improve the overall effectiveness of the way we work. The responsibility for this rests with everyone working within the practice to look for opportunities to improve quality and share good practice.

This practice continually strives to improve work processes which deliver health care with improved results across all areas of our service provision. We promote a culture of continuous improvement, where everyone counts and staff are permitted to make suggestions and contributions to improve our service delivery and enhance patient care.

Induction Training

On arrival at the practice all personnel are to complete a practice induction programme; this is managed by the Operations Manager

Learning and Development

The effective use of training and development is fundamental in ensuring that all staff are equipped with the appropriate skills, knowledge, attitude and competences to perform their role. All staff will be required to partake and complete mandatory training as directed by the training coordinator, as well as participating in the practice training programme. Staff will also be permitted (subject to approval) to undertake external training courses which will enhance their knowledge and skills, progress their career and ultimately, enable them to improve processes and service delivery.

Collaborative Working

All staff are to recognise the significance of collaborative working. Teamwork is essential in multidisciplinary environments. Effective communication is essential and all staff must ensure they communicate in a manner which enables the sharing of information in an appropriate manner.

Person Specification

Experience

Essential

• Educated to GCSE level or equivalent
• GCSE Mathematics & English (C or above)
• Excellent communication skills (written and oral)
• Strong IT skills
• Customer Service experience
• Clear, polite telephone manner
• Effective time management (Planning & Organising)
• Ability to work as a team member and autonomously
• Good interpersonal skills
• Problem solving & analytical skills
• Ability to follow policy and procedure

Desirable

• Previous Experience of working within a healthcare environment
• Competent in the use of Office and Outlook
• SystmOne user skills
• Flexibility to work outside of core office hours

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Albany House Medical Centre

Address

3 Queen Street

Wellingborough

Northants

NN8 4RW

United Kingdom

Employer's website

https://www.albanyhousemedicalcentre.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

JOB PURPOSE

The GP Assistant will support GPs and the wider practice team with administrative work and agreed clinical support tasks. The role will help appointments run smoothly, improve the patient experience and allow clinicians to focus more of their time on patient care.

The postholder will work closely with clinical and administrative colleagues, following practice procedures and carrying out duties appropriate to their training and assessed competence.

MAIN DUTIES AND RESPONSIBILITIES

Administrative support

Prepare information ahead of consultations, ensuring relevant correspondence, results and other documents are available for the clinician to review. Review and organise incoming correspondence in line with practice procedures, identifying information that requires a clinicians attention. Enter and update information accurately on the clinical system, including coding where trained and authorised. Help prepare forms, letters and other documents for clinician review and authorisation. Support the administration of referrals, investigations and follow-up arrangements as directed by a clinician. Monitor allocated tasks and bring outstanding or urgent matters to the attention of the appropriate colleague. Request information from other services where needed to support patient care. Help maintain accurate and up-to-date patient records.

Patient support and communication

Welcome patients and help them prepare for their consultation or an agreed procedure. Explain the purpose of your role and obtain consent before carrying out any patient facing task. Communicate clearly and sensitively, taking account of individual needs, language barriers and accessibility requirements. Help patients understand practical next steps agreed by their clinician, such as booking an appointment or attending a test. Signpost patients to appropriate practice services and sources of support. Pass on messages or information as instructed, referring questions about symptoms, results or treatment to a qualified clinician. Arrange interpreting support in line with practice procedures when required. Treat patients, carers and colleagues with dignity, kindness and respect.

Clinical support

Clinical tasks will be agreed with the supervising clinician and undertaken only after appropriate training and assessment of competence. These may include:

Measuring and recording blood pressure, pulse, height and weight. Supporting routine health checks by collecting and recording agreed information. Undertaking venepuncture where trained, assessed as competent and authorised. Supporting specimen collection, labelling and handling in accordance with practice procedures. Preparing rooms and equipment for consultations and procedures. Assisting clinicians during agreed examinations or procedures. Acting as a chaperone following appropriate training and in line with practice policy.

The postholder must record observations accurately and promptly report abnormal readings, patient deterioration or any other concern to an appropriate clinician. The GP Assistant will not independently diagnose conditions, interpret test results, prescribe medication or make treatment decisions.

Teamworking and organisation

Work closely with GPs, nursing staff, reception, administration and practice management. Organise daily work and prioritise tasks with guidance from the appropriate colleague. Communicate promptly when a task cannot be completed or further advice is needed. Attend relevant team meetings and contribute ideas for improving patient care and practice processes. Provide appropriate support to colleagues within the scope of the role. Help maintain a welcoming, organised and professional working environment.

Confidentiality and record keeping

Maintain confidentiality when handling patient, staff and practice information. Access records only where necessary for authorised work duties. Follow practice policies on information governance, data protection and secure communication. Maintain clear, accurate and timely records of work undertaken. Report information security concerns or suspected breaches promptly through the practice reporting process.

Patient safety and safeguarding

Recognise the limits of the role and seek advice whenever unsure. Follow practice procedures for escalating urgent concerns and obtaining clinical assistance. Report safeguarding concerns promptly to the appropriate clinician or safeguarding lead. Complete safeguarding training appropriate to the role. Report incidents, errors and near misses, and contribute to learning and improvements. Follow patient identification and consent procedures before undertaking any task or intervention.

Infection prevention and health and safety

Follow infection prevention procedures, including hand hygiene and the appropriate use of personal protective equipment. Clean equipment and clinical areas associated with your work in accordance with practice procedures. Handle specimens, sharps and clinical waste safely where relevant to your duties. Report faulty equipment, hazards and concerns promptly. Follow practice health and safety procedures and take reasonable care of your own safety and that of others.

Equality, dignity and inclusion

Provide a respectful and inclusive service to patients and carers. Recognise that patients may need additional support to access services. Support reasonable adjustments and raise any barriers to care with the appropriate colleague. Work respectfully with colleagues and contribute to a workplace free from discrimination and harassment.

Training and development

Complete induction and mandatory training relevant to the post. Undertake training and competency assessments before accepting new clinical responsibilities. Participate in supervision, appraisal and ongoing development. Maintain a record of relevant training and competencies. Ask for support when a task falls outside your knowledge, training or experience.

Quality improvement

Support practice audits and quality improvement work appropriate to the role. Help collect accurate information to monitor services and identify areas for improvement. Contribute to discussions about patient feedback and ways to improve the patient experience. Follow agreed changes to practice processes and share any difficulties with the team.

SCOPE OF THE ROLE

The GP Assistant is a support role and does not replace assessment or decision-making by a registered clinician. Delegated tasks must be clearly understood, appropriate to the postholders competence and supported by suitable supervision.

The postholder must decline tasks they are not trained or competent to undertake and seek guidance from their supervisor.

GENERAL

This job description outlines the main responsibilities of the post and is not an exhaustive list. Other reasonable duties appropriate to the role, training and level of responsibility may be required.

The job description will be reviewed with the postholder as the needs of the practice and the role develop.

Person Specification

Qualifications

Essential

• GCSE English and Maths at grade C/4 or above, or equivalent qualifications or evidence of equivalent literacy and numeracy skills.
• Willingness to undertake training and competency assessments required for the role

Desirable

• A relevant qualification in health and social care, healthcare support or administration.
• Completion of a GP Assistant training programme.
• Relevant clinical skills training, such as blood pressure measurement or venepuncture.

Knowledge, skills and personal qualities

Essential

• Clear verbal and written communication skills.
• A kind, respectful and patient-focused approach.
• Good organisational skills and the ability to prioritise tasks.
• Attention to detail and accuracy when recording information.
• Understanding of confidentiality and the importance of protecting patient information.
• Ability to follow instructions and agreed procedures.
• Ability to recognise the limits of your role, seek guidance and report concerns appropriately.
• Ability to remain calm and professional in sensitive or difficult situations.
• Ability to work collaboratively and support colleagues.
• Willingness to undertake relevant training and competency assessments.
• Commitment to treating people fairly and respecting individual needs.

Desirable

• Understanding of the GP Assistant role and how a general practice team works.
• Awareness of safeguarding principles.
• Awareness of infection prevention procedures.
• Understanding of medical terminology.
• Ability to support patients with online services, such as the NHS App.

Experience

Essential

• Experience of working with patients, customers or members of the public.
• Experience of completing administrative tasks and maintaining accurate records.
• Experience of using computer systems to enter, retrieve and update information.
• Experience of working as part of a team.
• Experience of organising workload and managing competing tasks.
• Experience of handling confidential or sensitive information appropriately.

Desirable

• Experience of working in a GP practice or another healthcare setting.
• Experience of using EMIS Web or another electronic patient record system.
• Experience of processing clinical correspondence, referrals or patient-related administrative tasks.
• Experience of providing direct patient support or undertaking clinical observations.
• Experience of supporting people with language, communication or accessibility needs.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

SSP Health

Address

colne road surgery

36 Colne Road

Burnley

Lancashire

BB10 1LG

United Kingdom

Employer's website

https://www.ssphealth.com/ (Opens in a new tab)

Job description

Job responsibilities

Ensure Nottinghamshire Hospices commitment to equity, diversity and inclusion is embedded in all areas of business support practice. Act as a champion for equity, diversity and inclusion, challenging poor or inappropriate practice in all areas of Nottinghamshire Hospice delivery of service. This is not restricted to business support. Coordinate the production of timely clinical and operational reports, working closely with clinical leadership roles. Support hospice governance and compliance by providing operational assurance that data held by the hospice is accurate, staff have the correct access levels, records can be audited and data quality issues are identified and addressed. Ensure the clinical rostering system (RotaCloud) contains accurate data to ensure the efficient running of services, accurate workforce planning and collation of shift payments for payroll purposes. Involves liaison with data inputters and providing additional training and support where required. Develop dashboards, present management information and analysis/commentary to support senior leadership decision-making and their involvement in relevant committees and contracts. This includes the extraction and presentation of data from SystmOne the hospices system for recording patient data. Directly manage the Care Administration Team Leader and support them with the development of the Care Administration team in terms of skills and efficiencies within duties. Lead and support continuous improvement initiatives aimed at identifying systems inefficiencies, streamlining and standardising approaches, increasing efficiency and reducing manual processes. Support the Director of Finance with the monthly processing of in-house payroll. This includes data inputting, validating and checking of data, acting as an operational point of contact for the payroll, investigating payroll discrepancies and adhering to payroll processing deadlines. Design and deliver in-house staff training and support to ensure accuracy of data within various systems.

Person Specification

Experience

Essential

• Experience of managing or coordinating administrative functions.
• Strong IT skills including super user level of skill for multiple systems and software including Excel.
• Strong data analysis skills with the ability to spot errors and data trends.
• Experience producing and analysing management information.
• Experience with workforce/rostering systems.
• Experience with payroll systems / processes.
• Excellent organisational and project-management skills.
• Ability to work with clinical and non-clinical staff.
• Experience of carrying out duties that require careful consideration of confidentiality, information governance and data protection.
• Proven track record of analysing business processes, identifying inefficiencies, and delivering continuous improvements that streamline operations, enhance consistency, and improve service
• delivery.

Desirable

• Experience of PowerBI/Power Automate
• Experience with clinical information systems

Qualifications

Essential

• N/A

Desirable

• N/A

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Nottinghamshire Hospice Limited

Address

Nottinghamshire Hospice

384 Woodborough Road

Nottingham

NG3 4JF

United Kingdom

Employer's website

https://www.nottshospice.org/join-our-team/ (Opens in a new tab)

Job description

Job responsibilities

Purpose of the Role

To provide high-quality, patient-centered primary care services to the practice population, ensuring safe, effective and evidence-based clinical care while working collaboratively within the multidisciplinary team.

Key Responsibilities

• Undertake face-to-face, telephone and online consultations for patients presenting with a wide range of health needs.
• Assess, diagnose, treat and manage acute and chronic medical conditions.
• Prescribe medications and treatments in accordance with national and local guidelines.
• Promote health education, disease prevention and self-management where appropriate.
• Review and act upon pathology results, clinical correspondence and other patient-related documentation.
• Maintain accurate, comprehensive and contemporaneous patient records using the practice clinical system.
• Work collaboratively with practice nurses, pharmacists, healthcare assistants and other members of the multidisciplinary team.
• Participate in clinical meetings, significant event reviews, audits and quality improvement activities.
• Safeguard vulnerable adults and children in accordance with practice policies and statutory requirements.
• Contribute to the achievement of Quality and Outcomes Framework (QOF), enhanced services and other contractual requirements.
• Support continuity of care and contribute to the effective running and development of practice services.
• Maintain professional registration, appraisal and continuing professional development requirements in line with GMC and NHS standards.
• On a rotational basis, undertake duty doctor roles

General Responsibilities

• Adhere to all practice policies, procedures and clinical governance requirements.
• Comply with confidentiality, information governance, equality and diversity, and health and safety requirements.
• Maintain a professional, respectful and compassionate approach with patients, colleagues and external partners.
• Undertake any other duties appropriate to the role and grade as reasonably required by the Partners and Practice Management Team.

This role offers an opportunity to join a supportive and forward-thinking practice committed to delivering excellent patient care and fostering professional development.

Person Specification

Qualifications

Essential

• Fully qualified GP with GMC registration and inclusion on the performers list
• Excellent clinical, communication, and organisational skills.
• Commitment to high quality, patient centered care.
• Ability to work independently and as part of a multidisciplinary team.

Desirable

• Experience with primary care IT systems e.g. EMIS Web).
• Interest in teaching, quality improvement, or specialist clinical areas.
• Ability to contribute to practice development or service redesign.

Experience

Desirable

• Practical experience of working with others, Practical experience of computerised recording systems.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Selly Park Surgery

Address

Selly Park Surgery

2 Reaview Drive

Selly Park

Birmingham

B29 7NT

United Kingdom

Employer's website

https://sellyparksurgery.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

The following are the core responsibilities of the receptionist There may be, on occasion, a requirement to carry out other tasks; this will be dependent on factors such as workload and staffing levels:

a. Process and effectively signpost patients to the appropriate healthcare professional depending on the presenting condition

b. Answer incoming phone calls, transferring calls or dealing with the callers requests appropriately

c. Process patient requests for appointments

d. Provide an excellent standard of customer service on the reception desk

e. Process repeat prescription requests

f. Initiate contact with and respond to requests from patients, team members and external agencies

g. Enter read-code data on EMIS Web

h. Photocopy documentation as required

i. Data entry of new and temporary registrations and relevant patient information as required

j. Input data into the patients healthcare records as necessary

k. Direct requests for information, e.g. SAR, insurance/solicitors letters and DVLA forms, to the administrative team

l. Manage all queries as necessary in an efficient manner

m. Carry out system searches as requested

n. Maintain a clean, tidy, effective working area at all times

o. Monitor and maintain the reception area and noticeboards

p. Support all clinical staff with general tasks as requested

Secondary responsibilities

In addition to the primary responsibilities, the Receptionist may be requested to:

a. Participate in practice audit as directed by the audit lead

b. Support administrative staff, providing cover during staff absences

c. Scan patient-related documentation and attach scanned documents to patients healthcare records

d. Complete opening and closing procedures in accordance with the duty rota

e. As required, support the prescription clerks in the management of repeat prescriptions, ensuring that they are processed accurately and efficiently

f. Order and monitor stationery supplies

Person Specification

Skills

Essential

• Excellent communication skills (written and oral)
• Strong IT skills
• Clear, polite telephone manner
• Effective time management (planning & organising)
• Ability to work as a team member and autonomously
• Good interpersonal skills
• Ability to follow clinical policy and procedure

Desirable

• Competent in the use of Office and Outlook
• EMIS

Experience

Essential

• Experience of working with the general public
• Experience of working in a healthcare setting

Desirable

• Competent in the use of Office and Outlook
• Experience of working in primary care

Qualifications

Essential

• Educated to GCSE level or equivalent

Desirable

• Active signposting or Care Navigator training qualification
• Healthcare qualification (level 2) or working towards gaining equivalent level
• Customer service qualification (NVQ) or equivalent

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Five Oaks Family Practice

Address

47 Graham Street

Beswick

Manchester

M11 3BB

United Kingdom

Employer's website

https://fiveoaksfamilypractice.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Bordesley East PCN is a dynamic and innovative Primary Care Network located in East Birmingham, serving a population of almost 40,000 patients through a network of committed GP practices.

We are passionate about delivering accessible, high-quality healthcare and have embraced modern ways of working to support both patients and staff. Our practices utilise advanced clinical systems and digital technologies, including online services, electronic prescribing and remote consultation platforms.

Our multidisciplinary team approach ensures patients receive the right care from the right professional at the right time, improving both patient outcomes and staff satisfaction.

We are committed to fostering a positive working culture, supporting professional development and creating opportunities for clinicians to develop specialist interests and leadership skills within primary care.

The successful candidate will be expected to work across both practices within the PCN:

• Garratts Green Lane Surgery: 2 sessions per week
• Downsfield Medical Practice: 1 session per week

Person Specification

Qualifications

Essential

• Essential
• GMC registered medical practitioner with a licence to practise.
• MRCGP or equivalent qualification.
• Certificate of Completion of Training CCT or working towards CCT.
• Inclusion on the NHS England Performers List.
• Evidence of continued professional development.

Desirable

• Experience of working within a Primary Care Network.
• Additional clinical qualifications or specialist interests relevant to primary care.

Skills and Attributes

Essential

• Skills and Attributes
• Essential
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a multidisciplinary team.
• Strong organisational and time-management skills.
• Accurate clinical record keeping.
• Commitment to high standards of patient care and clinical governance.
• Ability to remain calm and effective under pressure.
• Flexible and adaptable approach to work.

Desirable

• Skills and Attributes
• Essential
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a multidisciplinary team.
• Strong organisational and time-management skills.
• Accurate clinical record keeping.
• Commitment to high standards of patient care and clinical governance.
• Ability to remain calm and effective under pressure.
• Flexible and adaptable approach to work.

Experience

Essential

• Understanding of General Practice services and NHS primary care.
• Ability to manage a varied clinical workload safely and effectively.
• Experience of working within multidisciplinary teams.

Desirable

• Experience of EMIS Web clinical system.
• Experience of Systm One clinical system.
• Knowledge of the role and function of Primary Care Networks.
• Understanding of local population health needs and health inequalities.
• Experience of service development, quality improvement or clinical audit.
• Knowledge of current NHS policies and primary care developments.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Garretts Green Lane Surgery

Address

Garretts Green Lane Surgery

172 Garretts Green Lane

Birmingham

B26 2SB

United Kingdom

Employer's website

https://www.garrettsgreen.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Professional Values

To act in a professional manner and ensure Trust standards are maintained and monitored to improve the quality of care to all who come into contact with the services provided by South Warwickshire NHS Foundation Trust

Uphold the Trust values and standards at all times.

Ensure records and documentation are maintained, kept confidential and meets Trust standards in line with the Data Protection Act

Demonstrates a positive and enthusiastic approach to their work in order to maintain high morale and motivation within the team. Promoting a professional and positive working environment

To report any accidents or incidents as described by the Trusts policy and procedures ensuring an open and transparent culture.

To take reasonable care of the health and safety of themselves and of other persons

To adhere to the Trusts dress code policy, maintaining a smart appearance at all times

To assist other wards, departments and teams within the Trust as and when required by service needs

To adhere to the Trusts IT policies regarding e-mail and internet usage

To ensure children and adults are protected from abuse and avoidable harm and report any safeguarding concerns in accordance with Trust policies and procedures.

Clinical Practice

To accurately and promptly carry out the instructions of the registered professional who is professionally accountable for the delivery of care.

To assist in the supervision of other healthcare and support staff as directed.

To carry out duties as specified within the Trusts approved core task list for Clinical Support Workers/Healthcare Assistant without direct supervision.

To report to the registered professional any patient who gives cause for concern or any observed changes in the client or patients condition.

Provide and deliver a high standard of individualised care under the direction but not direct supervision of the registered professional.

To report all care that has been given to patients within the team to a registered professional

To accurately document all care delivered to patients, countersigned by a registered professional, maintaining confidentiality at all times.

To assist in the preparation of patients for treatment, investigations or procedures as directed by the registered professional.

To keep the clinical area clean and tidy, maintaining a safe environment.

To adhere to Trust infection control procedures, demonstrating an understanding of cross infection.

To chaperone or escort patients as needed under the direction of the registered professional.

To support relatives demonstrating compassion and empathy under the guidance of a registered professional.

To assist with the discharge process for patients as directed by the registered professional.

Communications and Interpersonal Relationships

Welcome patients, relatives and visitors to the clinical area, providing assistance, support and information where required. Being aware of barriers to effective communication and the means to overcome them.

Always introduce yourself in line with the Trusts privacy and dignity promises and the principles of good customer service.

To answer the telephone when necessary in a polite, courteous manner and pass on enquiries to the registered professional.

Communicate effectively within the multi-disciplinary team and other departments to ensure that patient care is well planned and coordinated.

Contribute to the reporting, handover and documentation of patient care as delegated by a registered professional maintaining confidentiality at all times.

Report incidents, accidents and complaints as per Trust Policy and to the senior professional on duty, ensuring an open and transparent culture.

Use the Trust information support system and other computer systems as required by the clinical area.

Team Working

Take all reasonable steps to ensure the safe keeping of patients property in accordance with Trust policy.

Promote a professional, welcoming and uncluttered environment; keep all storage areas safe, clean and tidy.

To share responsibility in the care and maintenance of all equipment in the clinical area including all equipment cleaning.

Ensure all waste and soiled linen is disposed of in line with Trust policy.

Participate in audit under the direction of the registered professional

Clean and check of beds, bed spaces and lockers in the patient area following discharge and in preparation for admission (inpatient areas only).

Ensure deliveries are stored correctly and stock maintained to the required level.

Support the house keeper with general house keeping duties, reporting as necessary essential cleaning needs (inpatient areas only).

Education, Training and Personal Development

To ensure attendance at mandatory training sessions, i.e. infection control, resuscitation and manual handling training.

To complete the Trusts Clinical Support Worker/Healthcare Assistant Induction programme.

To participate in appraisals and personal reviews and work to achieve agreed set objectives.

To undertake training as necessary for the development of the post and the relevance of the department including IT and clinical skills.

To continue personal development in relation to identified objectives.

Maintain up to date knowledge of changes in policies and procedures relevant to the post.

Person Specification

Qualifications

Essential

• Obtained an educational level of GCSE level A - C English and Maths or equivalent
• Minimum NVQ/Diploma Level 2, willing to work to Level 3 or equivalent higher apprenticeship in healthcare

Desirable

• NVQ /Diploma level 3 or equivalent higher apprenticeship in healthcare

Experience

Essential

• Experience in delivering care in a healthcare or people centred environment
• Experience working as part of a team

Skills

Essential

• Evidence of competence in care skills
• Able to delegate work appropriately
• Good written, verbal and non-verbal communication skills
• Competent IT skills
• Able to present information, written and orally in an accurate clear and logical manner
• Ability to organise and prioritise workload
• Ability to write accurate and legibly in patient notes

Desirable

• Evidence of competence in relevant specialist skills / tasks

Personal Qualities

Essential

• Able to work as part of a team
• Compassionate and caring nature
• Empathetic
• Reliable

Other

Essential

• Passes pre employment checks
• Able to work flexibly over a 24 hour period
• Able to carry out moderate to intense physical effort throughout the working day and carry out concurrent activities
• Able, with appropriate support, to work in an emotionally demanding environment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

South Warwickshire University NHS Foundation Trust

Address

Nicol Unit

Stratford Hospital , Arden Street

Stratford-upon-Avon

CV37 6NX

United Kingdom

Employer's website

https://www.swft.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Key Responsibilities

Patient Services & Front Desk

• Provide a warm, courteous, and professional reception service to patients and visitors
• Manage patient enquiries in person, by telephone, and online
• Signpost patients to the most appropriate service (GP, nurse, pharmacist, or external services) in line with care navigation principles
• Handle difficult or sensitive situations with empathy and professionalism

Appointment & Workflow Management

• Book, amend, and cancel appointments using the clinical system (e.g. EMIS)
• Support effective triage by capturing accurate patient information
• Manage GP and clinician appointment templates to optimise access
• Process requests for home visits, urgent appointments, and routine care

Administrative Duties

• Maintain accurate and up-to-date patient records
• Process repeat prescription requests in line with practice protocols
• Scan, file, and distribute clinical correspondence
• Manage incoming and outgoing post
• Support general administrative tasks to ensure smooth practice operations

Team Working & Communication

• Work collaboratively with clinical and non-clinical staff
• Support colleagues during busy periods and provide cover when required
• Communicate effectively with the wider primary care team and external services

Confidentiality & Compliance

• Maintain strict patient confidentiality at all times in line with GDPR and NHS standards
• Adhere to practice policies, including safeguarding, health & safety, and infection control
• Ensure the reception environment is tidy, safe, and welcoming

• This list is not exhaustive

Additional Information

• Training and ongoing development will be provided
• The role may involve occasional extended hours during busy periods
• Wilbraham Surgery is committed to equality, diversity, and inclusion in the workplace

Person Specification

Skills & Knowledge

Essential

• Excellent communication and interpersonal skills
• Strong organisational and time management skills
• Good IT skills, including Microsoft Office
• Ability to work accurately with attention to detail
• Ability to remain calm and professional under pressure
• Understanding of the importance of confidentiality

Desirable

• Knowledge of NHS services and primary care processes
• Understanding of patient confidentiality and GDPR

Qualifications

Essential

• Good standard of general education (GCSEs or equivalent, including English and Maths)