Job description

Job responsibilities

• Patient reception and navigation act as a central point of contact, respond to enquiries and guide patients through the Same Day Access Service.
• EMIS administration use EMIS to record patient arrivals, maintain accurate patient records, manage appointment information and support clinical workflows.
• Appointment and triage coordination book appropriate Same Day Access, practice and NHS 111 appointments and maintain triage and appointment lists.
• Clinical administrative support process tasks, messages and requests from GPs and other authorised clinical colleagues accurately and within agreed timescales.
• Referrals and communications process outgoing healthcare referrals and support effective communication between the service, member practices and other healthcare providers.
• Patient information and confidentiality ensure patient information is complete, accurate, contemporaneous and handled securely and confidentially.
• Performance monitoring and reporting record and collate activity data and contribute to dashboards, KPIs, audits, patient surveys and performance reports.
• Patient experience and service improvement gather feedback, respond appropriately to concerns and contribute to initiatives that improve patient access, experience and the overall effectiveness of the service.

Person Specification

Experience

Essential

• Experience in a reception, administrative, customer service or coordination role within a busy environment
• Experience of using EMIS in a Primary Care or healthcare setting

Skills and Abilities

Essential

• Excellent communication skills and patient/customer service skills
• Strong organisational, prioritisation and administrative skills

Knowledge

Essential

• Understanding of confidentiality, information governance and accurate record keeping

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Tower Hamlets GP Care Group

Address

GP Care Group

GP Practices across PCN 5 & 6

London

E14 3BQ

United Kingdom

Employer's website

https://www.gpcaregroup.org/section/387/Home (Opens in a new tab)

Job description

Job responsibilities

For a comprehensive list of responsibilities and duties, please kindly refer to the Job Description and Person Specification by downloading the JD and PS attachment in the advert.

If you are an internal applicant there is the option for secondment, all applicants must have the endorsement/support of their line manager prior to application.

If you have a disability that makes submitting this online application difficult and would like assistance, please contact us on [email protected] quoting the vacancy reference number.

Person Specification

EDUCATION, QUALIFICATIONS & TRAINING

Essential

• BSc Dietetics or equivalent
• HPC Registration

Desirable

• British Dietetic Association member
• Documentary evidence of CPD

EXPERIENCE

Essential

• Experience in Dietetic assessment, treatment and care planning
• Experience of oral and enteral nutrition support

Desirable

• Experience of working in a community or acute setting
• Experience of MDT working/communicating with partner health care professionals e.g. Nurses, GPs, pharmacist, SLT

SKILLS, ABILITIES & KNOWLEDGE

Essential

• Working knowledge of commonly used feeds and supplements
• Knowledge and application of anthropometric measures and biochemistry interpretation in dietetic assessment
• Awareness of regulatory bodies (HCPC) and professional bodies (BDA) code of practice and professional guidelines
• Commitment to engage in CPD and dept appraisal system
• Competent user of IT equipment and basic software (email, RIO)
• To be able to communicate clearly and concisely to both staff and patients
• Ability to work well independently and as part of a team
• Ability to prioritise and manage own caseload and time
• Ability to work well under pressure

Desirable

• Knowledge and understanding of clinical governance and evidence based practice
• Ability to plan and deliver training sessions to health care professionals
• Demonstrates initiative and the ability to develop professionally

SPECIAL CIRCUMSTANCES

Essential

• Ability to travel cross-site if required

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Buckinghamshire Healthcare NHS Trust

Address

stoke mandeville Hospital

mandeville road

Aylesbury

HP21 8BD

United Kingdom

Employer's website

https://careers.buckshealthcare.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

GP and Health Assessment Doctor Wessex Hospital | Fixed Term | Part Time | Up to £96,395 per annum pro rata dependant on experience (plus paid indemnity for your work with Nuffield Health) 16 hours per week If you are a GMC registered GP seeking to expand your career portfolio with more time to deliver quality care to your patients, this could be the opportunity for you. We are the largest Healthcare Charity in the UK, so join us as at our Fitness & wellbeing Centre / Hospital and play your part in building a healthier nation. Why become a GP at Nuffield Health? As a GP and Health Assessment Doctor at Nuffield Health, you will benefit from more time getting to know your patients as people whilst carrying out thorough health assessments and private GP consultations. You will have time to pay attention to the little things that really count, in a low-stress, patient-focused environment. We will maximise your time to focus on providing first class preventative and primary care to your patient, and underpin your precious time with protected administration time, along with a commitment to protected learning time. Whether you are seeking full time or part time hours, we make sure that everything is wrapped up between 9am - 6pm to help with a healthy work-life balance. Your role at Nuffield Health Working alongside our experienced Health and Wellbeing Physiologists, you will deliver a variety of face to face Health Assessments and GP consultations, with a focus on wellbeing. No quotas or unrealistic targets - just great care. You will utilise our user-friendly platforms and benefit from enhanced pathways whilst having access to our state-of-the-art clinics and a national network of hospitals. As a GP and Health Assessment Doctor, you will be

Person Specification

Qualifications

Essential

• On the GMC register, on the GP register and have a licence to practice

Experience

Essential

• After qualifying as a GP you must have completed 6 months GP experience of 6 sessions per week in the UK with knowledge of UK care pathways. The 6 months GP experience must be in a traditional GP setting (NHS GP surgery). Any other work including out of hours work will not be counted.
• In the last 6 months you must have been doing a minimum of 4 sessions per week as a GP
• Competent in a range of health screening services, such as smear tests, breast examinations and venepuncture, as well interpreting results and ECGs.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Nuffield Health

Address

Winchester Road

Eastleigh

SO53 2DW

United Kingdom

Employer's website

https://www.nuffieldhealthcareers.com (Opens in a new tab)

Job description

Job responsibilities

Duties and Responsibilities

Provide autonomous assessment, diagnosis and management of patients presenting with urgent, acute and undifferentiated health needs. Develop treatment plans, initiate appropriate interventions, manage clinical risk and ensure safe referral or escalation when required.

Home Visiting and Community-Based Care

Undertake home visits for patients unable to attend practice, delivering comprehensive clinical assessment and treatment in community settings. Support care closer to home and help prevent unnecessary hospital admissions where clinically appropriate.

Same-Day Access, Triage and Clinical Prioritisation

Provide timely same-day care through face-to-face, telephone and remote consultations. Assess urgency, prioritise patients according to clinical need and contribute to effective patient navigation across services.

Communication and Multidisciplinary Working

Work collaboratively with GPs, nurses, pharmacists, community teams and other healthcare professionals to deliver coordinated, patient-centred care. Communicate clearly with patients, carers and colleagues to support informed decision-making.

Delivering a Quality Service and Clinical Governance

Maintain high standards of clinical practice through accurate record keeping, evidence-based care, patient safety activities, audit and quality improvement initiatives. Contribute to the ongoing development of urgent care pathways and services.

Professional Practice and Development

Maintain professional registration and continuing professional development requirements. Participate in clinical supervision, reflective practice and learning activities to support the delivery of high-quality urgent care services.

Information Governance

Ensure accurate use of clinical systems and maintain confidentiality in line with information governance and data protection requirements, supporting safe and effective patient care.

Health, Safety, Infection Prevention and Equality

Work in accordance with organisational policies relating to health and safety, lone working, infection prevention and safeguarding. Promote equality, diversity and inclusion, ensuring equitable access to care for all patients.

Person Specification

Additional Criteria

Essential

• Clinical knowledge
• Strong knowledge of acute illness, clinical deterioration and urgent presentations.
• Knowledge of structured history taking, physical examination and differential diagnosis.
• Understanding of clinical risk, red flags, escalation and safety-netting.
• Understanding of professional accountability, scope of practice and the limits of competence.
• Knowledge of safeguarding adults and children, mental capacity and consent.
• Understanding of evidence-based practice and the use of current clinical guidance
• Clinical and professional skills
• Able to undertake autonomous clinical assessment and examination.
• Able to formulate differential diagnoses and appropriate management plans.
• Able to recognise deterioration and initiate appropriate emergency or urgent escalation.
• Able to work safely and confidently as a lone practitioner in patients' homes.
• Able to prioritise workload and manage competing clinical demands.
• Excellent verbal and written communication skills.
• Able to communicate risk, uncertainty and complex information clearly to patients, carers and colleagues.
• Able to work effectively within a multidisciplinary team while retaining professional autonomy.
• Accurate and timely clinical record keeping and effective use of digital clinical systems.
• Personal Attributes
• Self-directed, accountable and professionally curious.
• Calm and effective clinical decision-maker in situations of uncertainty or pressure.
• Able to recognise and communicate own limitations appropriately.
• Flexible and responsive to changing service and patient need.
• Commitment to compassionate, person-centred care.
• Positive team contributor with a commitment to shared learning and improvement.
• Other requirements
• Full UK driving licence and access to suitable transport for business use, subject to reasonable adjustments where applicable.
• Ability and willingness to work across practice sites and undertake home visits.

Desirable

• Clinical Knowledge
• Knowledge of general practice systems, pathways and the wider primary/community care environment.
• Knowledge of frailty, multimorbidity and complex community assessment.
• Knowledge of medicines optimisation and prescribing in primary care.
• Knowledge of clinical governance, patient safety and quality improvement in primary care.
• Clinical and professional skills
• Independent prescribing and medicines-management skills.
• Ability to provide clinical advice, case discussion or debrief to colleagues.
• Clinical supervision and competency-assessment skills.
• Audit, service evaluation or quality-improvement skills.
• Teaching and facilitation skills.
• Personal attributes
• Interest in developing urgent and community-based care within general practice.
• Ability to contribute to service redesign, clinical pathways or wider organisational learning.

Experience

Essential

• Substantial post-registration clinical experience.
• Demonstrable experience of autonomous assessment and clinical decision-making.
• Significant experience assessing acutely unwell, undifferentiated or deteriorating patients.
• Experience of working independently in community, ambulance, urgent, emergency or comparable clinical settings.
• Experience of making safe decisions about treatment, referral, escalation and disposition

Desirable

• Previous general practice or primary care experience.
• Urgent treatment centre, same-day emergency care, community urgent response or equivalent experience.
• Home-visiting experience within primary or community care.
• Experience working as an independent prescriber.
• Experience supporting or supervising other clinicians.
• Experience contributing to audit, quality improvement, clinical governance or pathway development.

Qualifications

Essential

• Registered Paramedic with the HCPC, Registered Nurse with the NMC, or another appropriately registered healthcare professional with directly relevant urgent-care experience.
• Evidence of continuing professional development relevant to acute and urgent clinical practice
• Clinical knowledge
• Strong knowledge of acute illness, clinical deterioration and urgent presentations.
• Knowledge of structured history taking, physical examination and differential diagnosis.
• Understanding of clinical risk, red flags, escalation and safety-netting.
• Understanding of professional accountability, scope of practice and the limits of competence.
• Knowledge of safeguarding adults and children, mental capacity and consent.
• Understanding of evidence-based practice and the use of current clinical guidance
• Clinical and professional skills
• Able to undertake autonomous clinical assessment and examination.
• Able to formulate differential diagnoses and appropriate management plans.
• Able to recognise deterioration and initiate appropriate emergency or urgent escalation.
• Able to work safely and confidently as a lone practitioner in patients' homes.
• Able to prioritise workload and manage competing clinical demands.
• Excellent verbal and written communication skills.
• Able to communicate risk, uncertainty and complex information clearly to patients, carers and colleagues.
• Able to work effectively within a multidisciplinary team while retaining professional autonomy.
• Accurate and timely clinical record keeping and effective use of digital clinical systems.
• Personal Attributes
• Self-directed, accountable and professionally curious.
• Calm and effective clinical decision-maker in situations of uncertainty or pressure.
• Able to recognise and communicate own limitations appropriately.
• Flexible and responsive to changing service and patient need.
• Commitment to compassionate, person-centred care.
• Positive team contributor with a commitment to shared learning and improvement.
• Other requirements
• Full UK driving licence and access to suitable transport for business use, subject to reasonable adjustments where applicable.
• Ability and willingness to work across practice sites and undertake home visits.

Desirable

• Independent / non-medical prescribing qualification.
• Postgraduate study at Level 7 in urgent care, minor illness, clinical assessment or a related field.
• MSc Advanced Clinical Practice or equivalent advanced-practice qualification.
• Clinical supervision, mentorship or teaching qualification.
• Previous general practice or primary care experience.
• Urgent treatment centre, same-day emergency care, community urgent response or equivalent experience.
• Home-visiting experience within primary or community care.
• Experience working as an independent prescriber.
• Experience supporting or supervising other clinicians.
• Experience contributing to audit, quality improvement, clinical governance or pathway development.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Holderness Health

Address

Church View Surgery

5 Market Hill House

Hedon

HU12 8JE

United Kingdom

Employer's website

https://www.holdernesshealth.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

ClinicalAssess, diagnose, plan, implement and evaluate treatment/interventions and care for patients presenting with an undifferentiated diagnosis, complex needs, acute and chronic conditions for both physical, mental health and psycho-social needs.Clinically examine and assess patient needs from a physiological and psychological perspective, and plan clinical care accordinglyDiagnose and manage patient presentations, integrating both drug and non-drug-based treatment methods into a management planWork with patients to support compliance with and adherence to prescribed treatmentsProvide information and advice medication regimens, side-effects, and interactionsPrioritise health problems and intervene appropriately to assist the patient in complex, urgent or emergency situations, including initiation of effective emergency careSupport patients to adopt health promotion strategies that promote healthy lifestyles, and apply principles of self-careTo provide face-to-face and remote clinical assessment/treatment and management plansTo provide clinical support to the range of other Health Care Professionals and operational colleagues within the teamTo undertake visits to patients homes as requiredCompose and ensure robust safety netting and risk management for patients presenting to the serviceMake effective referrals to system partners and other care providers to ensure a holistic provision of care for patients needsParticipate in team discussions to ensure and drive best practice, using the best available evidence to provide exemplary world class care to every patientPrescribers OnlyPrescribe and review medication for therapeutic effectiveness, appropriate to patient needs and in accordance with evidence-based practice and national and practice protocols, and within scope of practice.

CMDU OnlyThis is a service for North Somerset prescribing antivirals for Covid. This service is run during set hours and has one allocated clinician.Communication

Utilise and demonstrate sensitive communication styles, to ensure patients are fully informed and consent to treatment.Communicate with and support patients who are receiving bad newsCommunicate effectively with patients and carers, recognising the need for alternative methods of communication to overcome different levels of understanding, cultural background, languages, and preferred ways of communicatingAnticipate barriers to communication and take action to improve communicationMaintain effective communication with all multi-disciplinary team members, as well as with external stakeholdersAct as an advocate for patients and carersEnsure awareness of sources of support and guidance (e.g., PALS) and provide information in an acceptable format to all patients, recognising any difficulties and referring where appropriateTo be able to maintain accurate electronic written patient records for users of services providedTo be aware of responsibilities under the Data Protection Act.

Other responsibilitiesThe primary focus of this role is to provide clinical services to patients, however there are a wealth of opportunities to engage with and drive initiatives, take leadership development roles and contribute to service improvement.Ability to adhere to organisational policiesMaintain active NMC or HCPC registrationContinue to develop and expand own personal clinical expertise as autonomous/independent practitioner.Understand own role and scope and identify how this may develop over timeIn partnership with others, challenge and critically evaluate the boundaries of autonomous practice, such that patient access, choice and outcomes will improveHelp in the development and evaluation of clinical guidelines, policy, competency tools and continuous improvement opportunities to support in the expansion of Health care professional roles in the delivery of optimal careIdentify and perform audit relevant to clinical area in order understand current practice, review evidence-based research and drive improvementDevelop own areas of specific clinical expertise to link acute, primary, community and emergency care sectors in expanding nursing and AHP practice across BrisDocManage and assess risk within the areas of responsibility, ensuring adequate measures are in place to protect staff and patientsMonitor work areas and practices to ensure they are safe and free from hazards and conform to health, safety and security legislation, policies, procedures, and guidelinesSupervision and SupportClinical Practitioners working within SevernSide services will have access to and participate in service leading feedback from the Clinical Guardian solution. This provides regular peer to peer feedback on a random sample of notes for all BrisDoc clinicians which are reviewed against set criteria.All Clinical Practitioners will have access to and be expected to attend regular clinical forums and supervision both during shift and as a CPD offer which is multiple professional.The post holder will have access to Connecting Care, EMIS, CLEO, Nourish, NHS Remedy, AccuRx (Picture and Video Consultation software), MiDoS, Toxbase, PACCS and the BrisDoc Clinical Toolkit to support clinical practice.

Person Specification

Qualifications and training

Essential

• Current NMC or HCPC or GhPC registration
• Advanced Clinical Assessment, Reasoning and Clinical Decision Making or Physical Assessment and Clinical Reasoning qualification or equivalent experience and willing to work towards this qualification
• Ability to conduct remote consultation/assessment
• Post registration (excluding newly qualified) experience in at least one of the following areas: o General Practice o Minor illness o Walk-in-Centre o A&E o 999/111 o Minor Injury Unit o Community o Out of Hours

Desirable

• Independent prescribing (essential for prescribing rates)
• Experience in mental health assessment
• Working towards MSc in Advanced / Specialist Practice or evidence of accumulation of relevant experience / knowledge (essential for prescribing rates)

Knowledge and Experience

Essential

• Knowledge of equal opportunities and its significance for health care
• Understanding of legal and ethical issues / responsibilities relating to clinical practice and especially regarding autonomous practice and telephone assessment
• Experience of working autonomously diagnosing, treating, and discharging patients
• Experience of working in multi-professional and multi-disciplinary settings and contributing to effective team working
• Knowledge in the delivery of Health Care Advice and Health Promotion

Desirable

• Experience of treating patients of all ages (from neonatal to geriatric)
• Experience working with people with a forensic history
• Experience in working with people who don't have English as a first language
• Knowledge and understanding in meeting the needs of diverse groups
• Experience in working with people experiencing domestic violence.
• Familiarity with Adastra and/or EMIS

Skills, Abilities and Attributes

Essential

• Motivated by the provision of high-quality patient care
• Good clinical judgment and decision-making skills
• Ongoing commitment to personal development
• Able to use own initiative and achieve measurable improvement against stated objectives
• Able to work under pressure and to deal with emergency situations and/or difficult clients and stressful situations professionally
• Organised, systematic, and flexible. Good time management being able to prioritise work and work under pressure
• Excellent written, verbal, and interpersonal communication skills
• Able to work within a team and give and take instruction as required. Able to quickly establish rapport and credibility with others in the team
• Can reflect on own work and performance
• Positive attitude towards innovations and change
• Ability to recognise own limitations and act upon them appropriately
• Able to remain impartial and non-judgmental during times of sensitivity, stress, and potential conflict

Other

Essential

• Ability to work flexibly in relation to the operational times of all our services (this may include some unsocial hours)
• Ability to travel to other BrisDoc and external sites for meetings

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

BrisDoc Healthcare Services

Address

Unit 21 Osprey Court

Hawkfield Business Park

Bristol

BS14 0BB

United Kingdom

Employer's website

https://brisdoc.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

ClinicalAssess, diagnose, plan, implement and evaluate treatment/interventions and care for patients presenting with an undifferentiated diagnosis, complex needs, acute and chronic conditions for both physical, mental health and psycho-social needs.Clinically examine and assess patient needs from a physiological and psychological perspective, and plan clinical care accordinglyDiagnose and manage patient presentations, integrating both drug and non-drug-based treatment methods into a management planWork with patients to support compliance with and adherence to prescribed treatmentsProvide information and advice medication regimens, side-effects, and interactionsPrioritise health problems and intervene appropriately to assist the patient in complex, urgent or emergency situations, including initiation of effective emergency careSupport patients to adopt health promotion strategies that promote healthy lifestyles, and apply principles of self-careTo provide face-to-face and remote clinical assessment/treatment and management plans

To provide clinical support to the range of other Health Care Professionals and operational colleagues within the teamTo undertake visits to patients homes as requiredCompose and ensure robust safety netting and risk management for patients presenting to the serviceMake effective referrals to system partners and other care providers to ensure a holistic provision of care for patients needsParticipate in team discussions to ensure and drive best practice, using the best available evidence to provide exemplary world class care to every patientPrescribe and review medication for therapeutic effectiveness, appropriate to patient needs and in accordance with evidence-based practice and national and practice protocols, and within scope of practice

CMDU Only

This is a service for North Somerset prescribing antivirals for Covid. This service is run during set hours and has one allocated clinician.

Communication

Effective communication as part of the Nursing & AHP Leadership Team providing representation across IUC, ensuring partnership working and working with a variety of stakeholders.Utilise and demonstrate sensitive communication styles, to ensure patients are fully informed and consent to treatmentCommunicate with and support patients who are receiving bad newsCommunicate effectively with patients and carers, recognising the need for alternative methods of communication to overcome different levels of understanding, cultural background, languages, and preferred ways of communicatingAnticipate barriers to communication and take action to improve communicationMaintain effective communication with all multi-disciplinary team members, as well as with external stakeholdersAct as an advocate for patients and carersEnsure awareness of sources of support and guidance (e.g., PALS) and provide information in an acceptable format to all patients, recognising any difficulties and referring where appropriateTo be able to maintain accurate electronic written patient records for users of services providedTo be aware of responsibilities under the Data Protection Act

Other responsibilitiesThe primary focus of this role is to provide clinical services to patients, however there are a wealth of opportunities to engage with and drive initiatives, take leadership roles and contribute to service improvement.

Ability to adhere to organisational policiesMaintain active NMC or HCPC registrationContinue to develop and expand own personal clinical expertise as autonomous/independent practitioner.Understand own role and scope and identify how this may develop over timeIn partnership with others, challenge and critically evaluate the boundaries of autonomous practice, such that patient access, choice and outcomesdevelop and evaluate of clinical guidelines, policy, competency tools and continuous improvement opportunities to support in the expansion of Health care professional roles in the delivery of optimal careIdentify and perform audit relevant to clinical area in order understand current practice, review evidence-based research and drive improvementDevelop own areas of specific clinical expertise to link acute, primary, community and emergency care sectors in expanding nursing and AHP practice across BrisDocManage and assess risk within the areas of responsibility, ensuring adequate measures are in place to protect staff and patients safety and security legislation, policies, procedures, and guidelines

Supervision and SupportLead Clinical Practitioners working within SevernSide services will participate in service leading feedback from the Clinical Guardian solution. This provides regular peer to peer feedback on a random sample of notes for all BrisDoc clinicians which are reviewed against set criteria.All Lead Clinical Practitioners will be expected to participate regular clinical forums and supervision both during shift and as a CPD offerThe post holder will have access to Connecting Care, EMIS, CLEO, Nourish, NHS Remedy, AccuRx (Picture and Video Consultation software), MiDoS, Toxbase, PACCS and the BrisDoc Clinical Toolkit to support clinical practice.

Leadership and ManagementLead Clinical Practitioners will manage a team of Clinical Practitioners, providing regular one to ones, clinical supervision, feedback and support as part of the Nursing & AHP Leadership TeamLead Clinical Practitioners will be responsible for areas Quality Improvement to ensure service improvements and be part of driving change within the organisationLead, participate and provide representation in senior Lead meetings to ensure and drive best practice, using the best available evidence to provide exemplary world class care to every patient

Person Specification

Qualifications and training

Essential

• Current NMC or HCPC or GhPC registration
• BSc degree or equivalent with evidence of working at master's level with or towards ACP status
• Advanced Clinical Assessment, Reasoning and Clinical Decision Making or Physical Assessment and Clinical Reasoning qualification or equivalent experience
• Ability to conduct remote consultation/assessment
• Evidence of CPD within last 2 years
• Post registration experience in at least one of the following areas: o General Practice / Minor illness o Walk-in-Centre o A&E / Minor Injury Unit o 999 / NHS 111 o Community o GP Out of Hours
• Independent Prescribing Qualification

Desirable

• Experience in mental health assessment
• Working towards MSc in Advanced / Specialist Practice or evidence of accumulation of relevant experience / knowledge (essential for prescribing rates)

Knowledge and Experience

Essential

• Knowledge of equal opportunities and its significance for health care
• Understanding of legal and ethical issues / responsibilities relating to clinical practice and especially regarding autonomous practice and telephone assessment
• Experience of working autonomously diagnosing, treating, and discharging patients
• Experience of working in multi-professional and multi-disciplinary settings and contributing to effective team working
• Knowledge in the delivery of Health Care Advice and Health Promotion
• Listen, coach, and give feedback in a way that maintains personal integrity and helps others to improve
• Experience of treating patients of all ages (from neonatal to geriatric)

Desirable

• Experience working with people with a forensic history
• Experience in working with people who don't have English as a first language
• Knowledge and understanding in meeting the needs of diverse groups
• Experience in working with people experiencing domestic violence.
• Familiarity with Adastra and/or EMIS

Skills, Abilities and Attributes

Essential

• Motivated by the provision of high-quality patient care
• Good clinical judgment and decision-making skills
• Ongoing commitment to personal development
• Able to use own initiative and achieve measurable improvement against stated objectives
• Able to work under pressure and to deal with emergency situations and/or difficult clients and stressful situations professionally
• Organised, systematic, and flexible. Good time management being able to prioritise work and work under pressure
• Excellent written, verbal, and interpersonal communication skills
• Able to work within a team and give and take instruction as required. Able to quickly establish rapport and credibility with others in the team
• Can reflect on own work and performance
• Positive attitude towards innovations and change
• Ability to recognise own limitations and act upon them appropriately
• Able to remain impartial and non-judgmental during times of sensitivity, stress, and potential conflict
• Competent computer literacy and strong written and verbal communication skills

Leadership Skills

Essential

• Use your interpersonal and leadership skills to influence and build partnerships with a wide range of stakeholders in an organised and prioritised fashion.
• Provide leadership and tenacity to engage, inspire, and motivate others, valuing and respecting everyone's contribution and driving delivery of objectives
• Implement strategic policies through your good clinical judgment and strong decision-making skills.
• Use a positive attitude towards innovation and change alongside your change management skills to bring about significant service improvements
• Take personal responsibility for your own performance, demonstrating your willingness to learn from self-reflection and feedback from others
• Maintain professionalism and manage sensitive and emotive situations, remaining non-judgmental during times of sensitivity, stress, and potential conflict
• Handle difficult situations, including those involving diverse opinions, conflict, adverse clinical outcomes, and clinical performance (and related) issues
• Use your own initiative to work independently
• Ability to work flexibly in relation to the operational times of all our services (this may include some unsocial hours)
• Ability to travel to other BrisDoc and external sites for meetings

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

BrisDoc Healthcare Services

Address

Unit 21 Osprey Court

Hawkfield Business Park

Bristol

BS14 0BB

United Kingdom

Employer's website

https://brisdoc.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job Responsibilities

The post holder will be expected to:

Clinical Care

• Provide high-quality, evidence-based nursing care within their professional competence.
• Undertake chronic disease reviews and support patients in managing long-term health conditions.
• Undertake cervical screening in accordance with current national guidance and practice procedures.
• Administer childhood and adult immunisations and vaccinations in accordance with current guidelines and authorised protocols.
• Undertake wound assessment, wound care and dressings.
• Undertake venepuncture and other appropriate clinical procedures.
• Carry out NHS Health Checks and provide appropriate health promotion and lifestyle advice.
• Administer medications and injections safely and appropriately within the post holder's professional competence.
• Recognise situations requiring referral to, or advice from, a GP or other appropriate healthcare professional.

Patient Care

• Provide compassionate, respectful and patient-centered care at all times.
• Support patients in improving and maintaining their health and wellbeing.
• Provide appropriate health education and advice to patients and carers.
• Maintain patient dignity, privacy and confidentiality.

Clinical Governance

• Maintain accurate, contemporaneous and confidential patient records.
• Work in accordance with practice policies and procedures and relevant professional requirements.
• Follow infection prevention and control procedures.
• Participate in clinical governance, audits and quality improvement activities where appropriate.
• Maintain professional competence and undertake appropriate continuing professional development.

Team Working

• Work effectively as part of the multidisciplinary practice team.
• Communicate effectively with GPs, nursing colleagues, Healthcare Assistants, administrative staff and other healthcare professionals.
• Contribute positively towards a supportive and professional working environment.
• Attend appropriate clinical or practice meetings as required.

Person Specification

Experience

Essential

• * Previous experience working as a Practice Nurse within General Practice / Primary Care
• * Experience of delivering immunisations and vaccinations
• * Experience of cervical screening
• * Experience in the management of long-term conditions
• * Experience in wound care and general treatment-room nursing

Desirable

• * Experience using EMIS Web or another GP clinical system
• * Experience of NHS Health Checks
• * Experience in travel health

Additional Information

Essential

• Experienced Practice Nurse required for 10 hours per week
• Lanfranc Medical Centre is looking for an experienced and enthusiastic Practice Nurse to join our friendly and supportive team for 10 hours per week. The successful candidate will have previous General Practice experience and be competent in chronic disease management, cervical screening, immunisations and vaccinations, wound care and other core Practice Nurse duties.
• Salary depending on experience.

Skills and Knowledge

Essential

• Excellent clinical and patient-care skills
• * Good written and verbal communication skills
• * Ability to work independently within professional competence
• * Ability to work effectively as part of a multidisciplinary team
• * Good organisational and time-management skills
• * Ability to maintain accurate clinical records
• * Understanding of patient confidentiality and information governance
• * Commitment to maintaining and developing professional knowledge and clinical competence
• * Ability to adapt to changing priorities within a busy General Practice environment

Desirable

• * Basic IT skills

Qualifications

Essential

• * Registered Nurse
• * Current and valid NMC registration
• * Appropriate training / competency in cervical screening
• * Appropriate training / competency in immunisations and vaccinations

Desirable

• * Additional qualifications or training in chronic disease management
• * Independent / Supplementary Prescribing qualification
• * Travel health qualification or relevant experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Lanfranc Medical Centre

Address

Lanfranc Medical Centre

2 Lanfranc Court

Greenford Road

HARROW

Middlesex

HA1 3QE

United Kingdom

Employer's website

https://www.lanfrancmedicalcentre.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

To assist in and perform routine tasks related to patient care, as directed by senior nursing staff and GPs. Duties to include;

LTCs

Urinalysis

ECGs

Peak flow readings

24 hr BP

Venepuncture

Blood pressure measurements

Diabetic Foot checks

Chaperoning and assisting patients where appropriate who are being examined by another clinician

Requesting basic pathology tests, for example urine culture, swabs

Following agreed clinical protocols with referral to senior nurses or GPs as appropriate

Processing and management of laboratory samples requested by GPs/nurses

Vaccine/cold chain storage, monitoring and recording

Surgical equipment and vaccine re-stocking and stock rotation

Clearing and re-stocking consulting rooms

Preparing and maintaining environments and equipment before, during and after patient care interventions.

Assisting in the assessment and surveillance of patients health and well-being

Helping to raise awareness of health and well-being and how it can be promoted

Assisting with the collection and collation of data on needs related to health and well-being

Any other duties within skill set that may be required

Person Specification

Qualifications

Essential

• Maths & English GCSE grade 9-4

Experience

Essential

• HCA experience is essential
• Able to perform all duties in the job description is essential.

Desirable

• Experience of working in a GP practice

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Ferryhill & Chilton Medical Practice

Address

The Surgery

Durham Road

Ferryhill

County Durham

DL17 8JJ

United Kingdom

Employer's website

http://www.ferryhillandchilton.nhs.uk/welcome,38155.htm (Opens in a new tab)

Job description

Job responsibilities

Job Summary (Receptionist / Care Navigator)

An exciting opportunity has arisen to join the reception and care navigation team at Dunsville Medical Centre, Doncaster.

You will provide face-to-face and telephone support to our patients, working alongside our friendly reception, administrative and clinical teams to ensure patients receive the best possible experience. The ideal candidate will have a wider knowledge (or happy to learn) of general practice and the associated administrative roles.

We would like applicants to use NHS jobs to apply however you maycontact the practice for an informal conversation if you require more information.

Main Duties of the Job

The primary responsibilities of this role include:

• Providing care navigation, including assisting patients to access the most appropriate service.
• Booking appointments, managing triage requests and guiding patients through practice processes.
• Processing repeat prescription requests and handling general patient enquiries.
• Carrying out general office and administrative duties, including filing, photocopying, scanning and dealing with incoming correspondence.
• Supporting the wider reception and clinical team to ensure smooth day-to-day running of the practice.

About the Organisation

Dunsville Medical Centre is a long established, busy GP practice providing high quality care to our local community. Our team works hard to maintain excellent patient service, whilst supporting one another in a positive, friendly, and collaborative working environment.

We place strong emphasis on staff wellbeing, teamwork and professional support, ensuring every team member feels valued and able to contribute to the smooth running of the practice.

Interested?

We welcome applications from individuals with strong communication skills, excellent customer service experience, and the ability to remain organised in a busy environment. Prior GP experience would be beneficial.

For an informal discussion or to find out more about the role, please contact the surgery https://dunsvillemedicalcentre.nhs.uk/

Person Specification

Experience

Essential

• Good IT literacy including email, data entry and use of computer systems
• Experience working in a customer-facing role
• Experience working in a busy environment with competing demands
• Ability to communicate clearly and professionally by telephone and face-to-face

Desirable

• Experience in a healthcare reception role
• Experience of SystmOne or similar clinical system
• Experience handling confidential or sensitive information
• Experience dealing with challenging, upset or distressed members of the public
• Experience communicating with vulnerable individuals in a professional and compassionate manner
• Experience resolving difficult situations whilst remaining calm, courteous and professional
• Experience prioritising multiple tasks whilst maintaining accuracy and attention to detail

Qualifications

Essential

• Good general standard of education
• Good standard of IT literacy

Desirable

• GCSE English and Maths (Grade C/4 or above) or equivalent

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Dunsville Medical Centre

Address

Dunsville Health Centre

High Street

Dunsville

Doncaster

South Yorkshire

DN7 4BY

United Kingdom

Employer's website

https://dunsvillemedicalcentre.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

The following are the core responsibilities of the Healthcare Assistant in delivering health services. There may be, on occasion, a requirement to carry out other tasks. This will be dependent upon factors such as workload and staffing levels:

a. Consult with patients and their families to undertake assessments of patient need

b. Deliver and assist clinical staff in the provision of treatment, preventative care, health promotion, long-term condition management and patient education

c. Be an integral part of the general practice team

d. Provide clinical support to registered nurses and other healthcare professionals within the organisation

e. Deliver basic clinical care interventions under supervision, supporting continuity of care and patient safety initiatives

f. Act as a chaperone as required

g. Ensure specimens are recorded and ready for onward transportation

h. Provide support during minor operations as required

i. Ensure clinical waste is removed from clinical areas and sharps bins replaced in accordance with the organisations IPC Policy

j. Work within national and local protocols where these exist

k. Be aware of your duties and responsibilities regarding current legislation and adhere to practice policies and procedures on safeguarding adults and safeguarding children

l. Recognise the boundaries of your practice and know when and to whom patients should be referred

m. Support in the delivery of enhanced services and other service requirements

n. Support the administrative team on an as-required basis

o. Undertake all mandatory training and induction programmes

p. Contribute to and embrace the spectrum of clinical governance

q. Maintain a clean, tidy, effective working area at all times

Person Specification

Qualifications

Essential

• Has completed the Care Certificate or equivalent qualification
• There may need to be proof of any courses or training qualifications commensurate with the post
• Certificate of venepuncture
• GCSE grade A to C in English and Maths
• Qualified to NVQ level 2 in Health and Social Care

Desirable

• Has worked in a primary care environment
• Understanding of infection prevention and control measures

Experience

Essential

• Experience of working with the general public
• Experience of working in a healthcare setting

Desirable

• Has worked in a primary care environment
• Understanding of infection prevention and control measures

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Crondall New Surgery

Address

Redlands Lane

Crondall

Farnham

Surrey

GU10 5RF

United Kingdom

Employer's website

https://www.crondallnewsurgery.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

We are currently offering opportunities for both Salaried GPs and GP Partners, with the role tailored to the right applicant.

Up to 8GP sessions available

Flexible working patterns will be considered

Partnership opportunities available for the right candidate

For prospective Partners

We are looking for someone who wants to become anintegral part of our practice familyand help shape its future.

As a Partner, you will be expected to lead by example, combining:

High-quality clinical care

Sound clinical judgement

A collaborative approach to leadership

A business-minded perspective

A genuine commitment to the ethos and future of the practice

In return, the partnership offers strong financial rewards, together with the opportunity toinvest in our well-maintained premises and help shape the future of a thriving, forward-thinking practice.

Work-life balance that really matters

We believe time away from work should be protected.

Our generou holiday rota provides full entitlement to annual leave, study leave and bank holidays, with these commitments clearly protected within your time off.

We want our GPs to have the opportunity to enjoy their work and their lives outside it.

Person Specification

Qualifications

Essential

• Must be a fully qualified Doctor/GP

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

The Red & Green Practice

Address

The Waterside Health Centre

Beaulieu Road

Hythe

Southampton

SO45 5WX

United Kingdom

Employer's website

https://www.redandgreenpractice.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job Description

As Lead Practice Nurse, you will provide clinical and professional leadership to the nursing team, including Practice Nurses and HCAs, while continuing to deliver high-quality patient care. You will support the development of the nursing service, promote evidence-based practice and ensure appropriate clinical standards, governance and processes are maintained.

• Provide clinical leadership, supervision and support to the nursing team.

• Support staff development, competency assessment, appraisals, training and professional development.

• Coordinate the nursing team rota and clinical cover to support safe and effective service delivery.

• Deliver clinical care including long-term condition management, health promotion, preventative care, immunisations, screening and treatment room services.

• Support the management of patients with complex and long-term conditions, including older, frail and housebound patients.

• Act as a point of support for complex clinical queries, using professional judgement and escalating appropriately.

• Lead and support Infection Prevention and Control (IPC), including relevant audits, risk assessments and staff training.

• Develop, review and implement nursing protocols, policies and procedures in conjunction with the GP Partners and Practice Management Team.

• Support clinical audit, quality improvement and the review of significant and near-miss events, contributing to appropriate learning and service improvement.

• Monitor clinical practice and respond appropriately to national guidance, legislation and local priorities.

• Support the practice in maintaining appropriate CQC, NHS and professional standards.

• Work collaboratively with GPs, HCAs and the wider multidisciplinary team to provide coordinated patient care.

• Lead and support the implementation of changes within the nursing team to improve patient care and service delivery.

• Promote shared learning and act as a positive clinical role model within the practice.

In addition to the leadership responsibilities of the role, the Lead Practice Nurse will remain actively involved in the delivery of patient care. This will include clinical assessments, treatment, chronic disease management, preventative care and other general practice nursing duties appropriate to their scope of practice.

The successful candidate will be an experienced Practice Nurse who can work autonomously, demonstrate sound clinical judgement and confidently lead and support colleagues. They will contribute positively to the continued development of the nursing service and maintain a strong focus on safe, effective and patient-centred care.

This job description is not exhaustive. The post holder may be required to undertake other duties appropriate to the role and level of responsibility.

Person Specification

Qualifications

Essential

• Registered Nurse with current registration with the Nursing and Midwifery Council (NMC).
• Relevant experience and training in general practice nursing.
• Evidence of continuing professional development relevant to the role.
• Current training/competence in Infection Prevention and Control.

Desirable

• Independent Nurse Prescriber qualification.
• Family Planning/contraception qualification.
• Mentor, teaching or practice assessor qualification.
• Postgraduate qualification in a relevant area, such as Chronic Disease Management, Primary Care or Advanced Practice.
• Relevant leadership or management qualification.

Experience

Essential

• Significant experience working as a Practice Nurse within primary care.
• Experience of providing clinical leadership and supporting or leading a nursing team.
• Experience of working autonomously and managing a varied clinical workload.
• Experience of chronic disease management and preventative healthcare.
• Experience of Infection Prevention and Control within a healthcare setting.
• Experience of managing and coordinating care for older, frail and housebound patients.
• Experience of supporting staff development, training or competency assessment.
• Experience of clinical audit, quality improvement or service development.
• Experience of working collaboratively within a multidisciplinary team.

Desirable

• Experience of leading or implementing quality improvement initiatives.
• Experience of developing or reviewing clinical policies, protocols or procedures.
• Experience of clinical risk management and significant/near-miss event review.
• Experience of supporting CQC or other regulatory requirements.
• Experience of managing nursing rotas or clinical resources.

Clinical Knowledge and Skills

Essential

• Broad knowledge and experience of general practice nursing, including wound care, minor procedures, ECGs and routine clinical assessment.
• Competence in cervical screening, contraception/family planning and women's health appropriate to training and scope of practice.
• Competence in routine, childhood and travel immunisations.
• Experience in chronic disease management and health promotion.
• Understanding and experience of Infection Prevention and Control.
• Understanding of evidence-based practice and current primary care guidance.
• Understanding of Patient Group Directions (PGDs) and relevant clinical policies.
• Ability to maintain accurate, contemporaneous and confidential clinical records.
• Ability to work safely within own scope of practice and recognise when referral or escalation to a GP or other clinician is required.
• Ability to assess, manage and appropriately escalate clinical risk.
• Ability to prioritise and manage a busy clinical workload effectively.
• Excellent written and verbal communication skills.
• Ability to work effectively both autonomously and as part of a multidisciplinary team.
• Strong interpersonal, problem-solving and decision-making skills.
• Ability to support and guide colleagues and act as a clinical role model.
• Ability to follow, implement and contribute to the development of clinical policies and procedures.

Desirable

• Knowledge of local public health priorities and health inequalities.
• Knowledge of health promotion and preventative healthcare strategies.
• Experience of leading clinical audits and using findings to improve practice.
• Experience of clinical risk assessment and management.
• Understanding of QOF, enhanced services and other primary care contractual requirements.
• Experience of spirometry and respiratory assessment.
• Experience of developing or delivering staff training and shared learning.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Martlesham Heath Surgery

Address

Martlesham Heath Surgery

23 The Square

Martlesham Heath

Ipswich

IP5 3SL

United Kingdom

Employer's website

https://www.mhdoctors.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

The full job description and further information can be found on the right hand side of the page and is available for you to download and review.

Further Information

We may close this advert early if we receive a high number of suitable applications, although we aim to keep it open long enough to ensure a diverse and representative applicant pool.

If you have any questions about the role or require adjustments to support your application, please get in touch, we are happy to help.

Salary £39,959 - £46,656 per annum depending on skills and experience - pro rata for part time hours

Shift Pattern 22 hours per week

Monday - 09:30 to 15:30 | Tues - 08:30 to 16:30 | Weds - 08:00 to 17:00

Location BPAS Bournemouth - 23-25 Ophir Road, Bournemouth BH8 8LS

Apply now Interested in making a difference? Apply today to join our team.

Values & eligibility All applicants must be pro choice and support a woman's right to choose, in line with BPAS values and mission. Applicants must have the legal right to work in the UK at the time of application. Unfortunately, we are unable to offer visa sponsorship for this role.

Application outcome If you do not hear from us within two weeks of the closing date, unfortunately you have not been shortlisted on this occasion.

References & pre-employment checks All offers of employment are conditional on satisfactory pre-employment checks. Applicants must provide three years of employment references, including reasons for leaving and details of any gaps in employment.

Person Specification

Experience

Essential

• Clinical practice experience of at least 12 months.
• Experience of general nursing or midwifery.
• Experience completing client documentation and working within guidelines, policies and procedures.
• Knowledge of Health & Safety and COSHH requirements and infection control

Desirable

• Gynaecological nursing experience or relevant speciality i.e. sexual health, contraception

Qualifications

Essential

• Registered Adult Nurse level 1 / Registered Midwife (practising)
• Active NMC registration and valid PIN

Desirable

• Contraception skills
• Ultrasound scanning skills

General

Essential

• Do you support a woman's right to choose abortion?
• Are you the family or friend of a current BPAS employee? If yes, please state the name and nature of the relationship
• Are you aware we are unable to offer visa sponsorship for this role?
• Please state your Professional body and membership e.g. NMC Midwives (RM)
• Please state your Membership/Registration number along with your expiry/renewal date
• This role is working 22 hours per week over Monday to Wednesday at our Bournemouth unit. Can you commit to this working pattern?

Desirable

• Please list any further information you wish to add in support of your application for this role.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

British Pregnancy Advisory Service (BPAS)

Address

B P A S

23-25 Ophir Road

BOURNEMOUTH

BH8 8LS

United Kingdom

Employer's website

https://www.bpas.org (Opens in a new tab)

Job description

Job responsibilities

Key Responsibilities

Operational Management

• Oversee the smooth day-to-day operation of the practice.
• Ensure effective management of appointment systems and patient access arrangements.
• Develop and maintain efficient administrative processes.
• Monitor operational performance and identify opportunities for improvement.
• Support implementation of practice policies and procedures.
• Coordinate management and operational meetings as required.

Staff Management

• Provide day-to-day leadership to reception and administrative staff.
• Support recruitment, induction and onboarding activities.
• Manage staff rotas and annual leave arrangements.
• Monitor attendance and support absence management processes.
• Promote staff engagement, wellbeing and professional development.
• Support appraisal and performance review processes.

Patient Services

• Promote high standards of patient service and satisfaction.
• Respond to operational issues affecting patient access and experience.
• Support the management of patient feedback and complaints.
• Identify opportunities to improve service delivery and patient experience.
• Health and Safety
• Act as operational lead for health and safety matters.
• Ensure risk assessments are completed and reviewed.
• Monitor fire safety, COSHH, legionella and other compliance requirements.
• Coordinate emergency procedures and business continuity arrangements.
• Ensure completion of statutory inspections and checks.

Premises and Facilities Management

• Oversee maintenance and day-to-day management of the practice premises.
• Manage contractors, suppliers and service providers.
• Coordinate equipment servicing and maintenance schedules.
• Maintain premises compliance records.
• Manage security arrangements and access systems.
• Ensure a safe and welcoming environment for patients, visitors and staff.

Governance Support

• Assist with preparation for CQC inspections and compliance activities.
• Support policy review programmes.
• Maintain governance and compliance records.
• Coordinate audits and quality improvement initiatives.
• Assist with monitoring contractual and operational performance targets.

Communication

• Maintain effective communication across all staff groups.
• Support practice communication channels including the website and patient information.
• Liaise professionally with external organisations, contractors and stakeholders as required.

General Responsibilities

• Maintain confidentiality in accordance with GDPR and practice policies.
• Comply with all practice policies and procedures.
• Undertake mandatory training as required.
• Participate in meetings, training and development activities.
• Undertake other duties appropriate to the grade and responsibilities of the role as reasonably required by the Practice Business Manager or GP Partners.

Person Specification

Experience

Essential

• Experience in a management, supervisory or team leadership role.
• Experience of managing and supporting staff within a busy working environment.
• Experience of coordinating operational processes and administrative systems.
• Experience of managing competing priorities and meeting deadlines.
• Experience of handling confidential and sensitive information appropriately.
• Experience of resolving problems and implementing practical solutions.
• Experience of delivering high standards of customer or patient service.

Desirable

• Experience within General Practice, Primary Care or the NHS.
• Experience of managing reception, administration or patient-facing services.
• Experience of staff recruitment, induction and probation processes.
• Experience of premises, facilities or contractor management.
• Experience of supporting CQC compliance activities and quality improvement initiatives.
• Experience of rota management and workforce coordination.
• Experience of supporting complaints handling and patient feedback processes.

Qualifications

Essential

• Educated to A-Level standard or equivalent experience.
• Evidence of continuing professional development.
• A recognised management, administration or leadership qualification, or equivalent management experience.

Desirable

• ILM Level 3 or Level 5 in Leadership and Management.
• Qualification in Business Administration, Management or Healthcare Administration.
• Chartered Management Institute (CMI) qualification.
• Health and Safety qualification.
• Customer Service qualification.
• NHS Leadership Academy programme or equivalent leadership development programme.

Skills & attributes

Essential

• Strong people management and team leadership skills.
• Excellent organisational and time management abilities.
• Ability to manage competing priorities and work effectively under pressure.
• Strong problem-solving and decision-making skills.
• Excellent written and verbal communication skills.
• Ability to build positive working relationships with colleagues, patients and external stakeholders.
• Ability to work independently and use initiative.
• High level of integrity, professionalism and discretion.
• Proficient IT skills, including Microsoft Office applications.
• Commitment to delivering high standards of patient care and customer service.

Desirable

• Experience of clinical systems such as EMIS Web.
• Knowledge of appointment systems and patient access processes.
• Knowledge of NHS digital systems and reporting tools.
• Understanding of health and safety requirements within a healthcare setting.
• Experience of preparing reports, audits or performance information.
• Knowledge of CQC requirements and primary care regulatory standards.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Ford Medical Practice

Address

93 Gorsey Lane

Ford

Liverpool

L21 0DF

United Kingdom

Employer's website

http://www.fordmedicalpractice.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

In this role you will be responsible for:

• Providing high quality, holistic care to end of life patients in their own home in line with the care plan and risk assessment as defined by the Community Palliative Care Registered Nurse
• Working closely with the hospice team and the patients District Nurse and GP to support coordinated care
• Participating in the provision of care to facilitate patient / carer choice regarding palliative and / or end of life care
• Providing emotional support to patients, carers and family members
• Assisting patients with daily living activities in accordance with their individual plan of care i.e. eating and drinking, washing and dressing, nail and hair care, toileting, during day visits and night sits
• Supporting patients to take their medication as prescribed and in line with competency
• Assisting patients to maintain comfort and independence in line with planned care
• Contacting and assisting other professionals as required
• Undertaking delegated tasks from a Complementary Therapist i.e. hand massage, relaxation techniques as per competency
• Assisting with any after death care in agreement with the family/carer
• Establishing and maintaining effective professional communication with patients, carers and professional colleagues
• Being aware of the changing needs of patients and their carers throughout the illness trajectory and the need for frequent reassessment, alerting other professionals accordingly
• Maintaining effective verbal and written communications with members of health and social services external to the hospice team
• Maintaining accurate, legible patient records
• Acting in a manner that respects and empowers the patient, remaining non-judgemental in your approach
• Being aware of the importance of adhering to specific spiritual, cultural needs
• Maintaining patient confidentiality
• Handing over patient information appropriately to the hospice team and other health / social care professionals on a daily basis
• Reporting any concerns to the service manager
• Attending monthly meetings, supervision and educational updates to ensure own capability to practice
• Being committed to own Continuous Professional Development and maintaining your clinical competencies
• Being aware of the lone worker policy and adhering to the recommendations to maintain personal safety
• Being alert to the health, safety and wellbeing of self, colleagues, patients and carers and complying with the hospices Health & Safety Policy
• Using resources economically and effectively
• Maintaining and ensuring equipment is in good working order, enabling you to work efficiently
• Respecting the rights, privacy, dignity and property of the patient and their carers at all times
• Ensuring that you follow good infection control practice at all times and that you are familiar with infection control policies, procedures, and guidance relevant to your area of work
• Understanding your role in the safeguarding of adults and children by being able to identify risks, and recognise signs of harm, abuse or neglect including how to report concerns and take immediate action to protect a person at risk of harm or abuse

Person Specification

Experience

Essential

• Experience of working in a health or social care setting
• Experience of working directly with patients, families and carers
• Experience of delivering personal care and assisting with activities of daily living

Desirable

• Experience and knowledge of working in the community and with patients at end of life

Qualifications

Essential

• Level 3 Care or Lead Adult Care Worker qualification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

North Devon Hospice

Address

North Devon Hospice

Deer Park

Newport

Devon

EX32 0HU

United Kingdom

Employer's website

https://www.northdevonhospice.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

As a Care Coordinator, you will:

• Assisting patients by directing patients to the most appropriate clinician or service.
• Dealing with appointment, home visit and telephone requests. Booking, amending, and cancelling patient appointments.
• Contacting patients to arrange annual health and wellbeing reviews, particularly for those with long-term conditions and patients who are housebound.
• Providing day-to-day administrative support, including processing letters, updating patient records, responding to patient enquiries and helping out on Reception when required.
• Encouraging patients who have missed their cancer screening appointments to attend by contacting them and helping arrange appointments.
• Arranging referrals to hospitals and community services, keeping track of their progress and following up where necessary.
• Supporting our vaccination programmes, including coordinating COVID-19 vaccinations for housebound patients and assisting with vaccine clinics when needed.
• Keeping patient records accurate, up to date and confidential using the practice clinical system.
• Speaking with eligible patients about NHS Weight Management Programmes and helping them access the right support.
• Working closely with GPs, nurses, the wider practice team and external healthcare providers to deliver joined-up, patient-centred care.
• Chasing referral appointments, reports and outcomes to help ensure patients receive the care they need without unnecessary delays.
• Following all NHS guidance, practice policies and information governance requirements to ensure safe and effective working.

Additional Information:The post holder will be expected to carry out all duties in accordance with relevant legislation, NHS guidance, practice policies and professional codes of conduct.This job description provides an overview of the role and key responsibilities. The successful candidate may be required to undertake other duties, in line with the needs of the practice.

Person Specification

Experience

Essential

• We are looking for someone who has:
• Excellent communication and interpersonal skills.
• Strong organisational and time management skills.
• The ability to build positive relationships with patients and healthcare professionals.
• Confidence using IT systems and electronic patient records.
• The ability to remain calm and professional in a busy primary care environment.

Desirable

• Experience working within Primary Care, General Practice, the NHS, or another healthcare setting.
• Knowledge of NHS referral pathways and care coordination.
• EMIS Web experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Lyndhurst Surgery

Address

The Lyndhurst Surgery

53 Lyndhurst Drive

London

E10 6JB

United Kingdom

Employer's website

http://www.thelyndhurstsurgery.co.uk/ (Opens in a new tab)