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Salaried GP
Hereford Medical Group
Herefordshire, Worcestershire and Warwickshire, West Midlands
GP/General Practitioner
Job summary Salaried GP Up to 8 Sessions £11,500 - £12,800 per session | 15-minute routine appointments | Fixed Acute Care workload | Excellent annual and stud…
1 month(s) ago
Salaried GP
Hereford Medical Group
Herefordshire, Worcestershire and Warwickshire, West Midlands
GP/General Practitioner
Job summary Salaried GP Up to 8 Sessions £11,500 - £12,800 per session | 15-minute routine appointments | Fixed Acute Care workload | Excellent annual and stud…
1 month(s) ago
Receptionist
Lambert Medical Centre
Inner London, Greater London
GBP 13 per year
GP/General Practitioner
Job summary The Lambert Medical Centre is seeking to recruit a dynamic, enthusiastic and hard-working Medical Receptionist to join our friendly and supportive…
1 month(s) ago
Receptionist
Lambert Medical Centre
Inner London, Greater London
GBP 13 per year
GP/General Practitioner
Job summary The Lambert Medical Centre is seeking to recruit a dynamic, enthusiastic and hard-working Medical Receptionist to join our friendly and supportive…
1 month(s) ago
Clinical Pharmacist (ARRS Role)
Cestria Health Centre
Inner London, Greater London
GP/General Practitioner
Job summary Cestria Health Centre is seeking a motivated and patient focused Pharmacist to join our friendly and supportive primary care team under an ARRS fun…
1 month(s) ago
Clinical Pharmacist (ARRS Role)
Cestria Health Centre
Inner London, Greater London
GP/General Practitioner
Job summary Cestria Health Centre is seeking a motivated and patient focused Pharmacist to join our friendly and supportive primary care team under an ARRS fun…
1 month(s) ago
Kings Lynn Primary Care Network - Lead Mental Health Practitioner
Norfolk & Suffolk Foundation NHS Trust
Inner London, Greater London
GBP 49,387 - 56,515 per year
GP/General Practitioner
Job summary We are recruiting a Primary Care Based Lead Mental Health Practitioner (MHP) working across GP practices within Kings Lynn PCN in West Norfolk.
1 month(s) ago
Kings Lynn Primary Care Network - Lead Mental Health Practitioner
Norfolk & Suffolk Foundation NHS Trust
Inner London, Greater London
GBP 49,387 - 56,515 per year
GP/General Practitioner
Job summary We are recruiting a Primary Care Based Lead Mental Health Practitioner (MHP) working across GP practices within Kings Lynn PCN in West Norfolk.
1 month(s) ago
Part-Time Medical Secretary
Washingborough Family Practice
East Yorkshire and Northern Lincolnshire, Yorkshire and the Humber
GP/General Practitioner
Job summary We are looking for a friendly, organised and motivated Medical Secretary to join our busy and supportive GP practice team.
1 month(s) ago
Part-Time Medical Secretary
Washingborough Family Practice
East Yorkshire and Northern Lincolnshire, Yorkshire and the Humber
GP/General Practitioner
Job summary We are looking for a friendly, organised and motivated Medical Secretary to join our busy and supportive GP practice team.
1 month(s) ago
Receptionist / Practice Administrator
The Panton Practice
Inner London, Greater London
GBP 12 per year
GP/General Practitioner
Job summary The Panton Practice is looking for a friendly, organised and reliable Receptionist / Administrator to join our busy and supportive GP practice team.
1 month(s) ago
Receptionist / Practice Administrator
The Panton Practice
Inner London, Greater London
GBP 12 per year
GP/General Practitioner
Job summary The Panton Practice is looking for a friendly, organised and reliable Receptionist / Administrator to join our busy and supportive GP practice team.
1 month(s) ago
Advanced Clinical Practitioner
Partnering Health Ltd
Inner London, Greater London
GBP 26 - 46 per year
GP/General Practitioner
Job summary Its an exciting time to join the PHL Group team.
1 month(s) ago
Advanced Clinical Practitioner
Partnering Health Ltd
Inner London, Greater London
GBP 26 - 46 per year
GP/General Practitioner
Job summary Its an exciting time to join the PHL Group team.
1 month(s) ago
Contact Centre Agent
Local Care Direct
West Yorkshire, Yorkshire and the Humber
GBP 13 - 14 per year
GP/General Practitioner
Job summary Contact Centre Agent DBS Level required: Enhanced Join our Bradley Contact Centre team and help patients access safe, timely care.
1 month(s) ago
Contact Centre Agent
Local Care Direct
West Yorkshire, Yorkshire and the Humber
GBP 13 - 14 per year
GP/General Practitioner
Job summary Contact Centre Agent DBS Level required: Enhanced Join our Bradley Contact Centre team and help patients access safe, timely care.
1 month(s) ago
Dispenser
Prince of Wales Surgery
Inner London, Greater London
GP/General Practitioner
Job summary We are looking for an enthusiastic, accurate and patient-focused Dispenser to join our friendly dispensary team at Prince of Wales Surgery, based a…
1 month(s) ago
Dispenser
Prince of Wales Surgery
Inner London, Greater London
GP/General Practitioner
Job summary We are looking for an enthusiastic, accurate and patient-focused Dispenser to join our friendly dispensary team at Prince of Wales Surgery, based a…
1 month(s) ago
Weekend Chef
Elysium Healthcare
Inner London, Greater London
GBP 27,820 per year
GP/General Practitioner
Job summary Are you looking for a Weekend chef role where you can be creative and work with a dedicated team?
1 month(s) ago
Weekend Chef
Elysium Healthcare
Inner London, Greater London
GBP 27,820 per year
GP/General Practitioner
Job summary Are you looking for a Weekend chef role where you can be creative and work with a dedicated team?
1 month(s) ago
ADHD Single Point of Access Pathway Navigator
Leeds GP Confederation
Inner London, Greater London
GBP 35,316 per year
GP/General Practitioner
Job summary Interviews for this position will be held face-to- face 3rd September 2026 at White Rose Office Park.
1 month(s) ago
ADHD Single Point of Access Pathway Navigator
Leeds GP Confederation
Inner London, Greater London
GBP 35,316 per year
GP/General Practitioner
Job summary Interviews for this position will be held face-to- face 3rd September 2026 at White Rose Office Park.
1 month(s) ago
Health and Wellbeing Coach
Diamond Health Group
Inner London, Greater London
GBP 13 per year
GP/General Practitioner
Job summary Diamond Health Group is seeking a motivated and compassionate Health and Wellbeing Coach to join our skilled and supportive multidisciplinary team.
1 month(s) ago
Health and Wellbeing Coach
Diamond Health Group
Inner London, Greater London
GBP 13 per year
GP/General Practitioner
Job summary Diamond Health Group is seeking a motivated and compassionate Health and Wellbeing Coach to join our skilled and supportive multidisciplinary team.
1 month(s) ago
Patient Services Advisor (Receptionist)
Haxby Group (Hull)
Inner London, Greater London
GBP 13 per year
GP/General Practitioner
Job summary --- PLEASE NOTE INTERVIEWS FOR THIS ROLE WILL BE HELD ON MONDAY 07 SEPTEMBER 2026 --- Are you looking for a more fulfilling career?
1 month(s) ago
Patient Services Advisor (Receptionist)
Haxby Group (Hull)
Inner London, Greater London
GBP 13 per year
GP/General Practitioner
Job summary --- PLEASE NOTE INTERVIEWS FOR THIS ROLE WILL BE HELD ON MONDAY 07 SEPTEMBER 2026 --- Are you looking for a more fulfilling career?
1 month(s) ago
Salaried GP
Golden Valley Practice
Herefordshire, Worcestershire and Warwickshire, West Midlands
GBP 12,627 per year
GP/General Practitioner
Job summary Do you still believe that one of the best things about general practice is getting to know your patients?
1 month(s) ago
Salaried GP
Golden Valley Practice
Herefordshire, Worcestershire and Warwickshire, West Midlands
GBP 12,627 per year
GP/General Practitioner
Job summary Do you still believe that one of the best things about general practice is getting to know your patients?
1 month(s) ago
Care Coordinator
Corbridge Medical Group
Inner London, Greater London
GP/General Practitioner
Job summary We are seeking a motivated and compassionate Care Coordinator to join West Northumberland Primary Care Network (PCN) on a fixed-term 12-month contr…
1 month(s) ago
Care Coordinator
Corbridge Medical Group
Inner London, Greater London
GP/General Practitioner
Job summary We are seeking a motivated and compassionate Care Coordinator to join West Northumberland Primary Care Network (PCN) on a fixed-term 12-month contr…
1 month(s) ago
Salaried GP
Whitby Health Partnership
Inner London, Greater London
GP/General Practitioner
Job summary Whitby Health Partnership has an exciting opportunity for an enthusiastic and motivated Salaried GP to join our dynamic, progressive, and supportiv…
1 month(s) ago
Salaried GP
Whitby Health Partnership
Inner London, Greater London
GP/General Practitioner
Job summary Whitby Health Partnership has an exciting opportunity for an enthusiastic and motivated Salaried GP to join our dynamic, progressive, and supportiv…
1 month(s) ago
CAMHS Consultant Psychiatrist & Medical/ Clinical Lead
Cygnet Health Care
Inner London, Greater London
GBP 10,000 - 190,000 per year
GP/General Practitioner
Job summary We are seeking an experienced full-time CAMHS Consultant Psychiatrist who will work at Cygnet Hospital Bury Forestwood and provide senior medical c…
1 month(s) ago
CAMHS Consultant Psychiatrist & Medical/ Clinical Lead
Cygnet Health Care
Inner London, Greater London
GBP 10,000 - 190,000 per year
GP/General Practitioner
Job summary We are seeking an experienced full-time CAMHS Consultant Psychiatrist who will work at Cygnet Hospital Bury Forestwood and provide senior medical c…
1 month(s) ago
Medical Secretary
Papworth Surgery
Inner London, Greater London
GP/General Practitioner
Job summary The Role As a Medical Secretary, you will provide comprehensive secretarial and administrative support to our GPs and clinical team, ensuring the s…
1 month(s) ago
Medical Secretary
Papworth Surgery
Inner London, Greater London
GP/General Practitioner
Job summary The Role As a Medical Secretary, you will provide comprehensive secretarial and administrative support to our GPs and clinical team, ensuring the s…
1 month(s) ago
Receptionist / Care Navigator
Bridge Surgery
Inner London, Greater London
GBP 12 per year
GP/General Practitioner
Job summary Bridge Surgery are looking for a reliable, organised and flexible receptionist/care navigator to join our friendly team to work 22.
1 month(s) ago
Receptionist / Care Navigator
Bridge Surgery
Inner London, Greater London
GBP 12 per year
GP/General Practitioner
Job summary Bridge Surgery are looking for a reliable, organised and flexible receptionist/care navigator to join our friendly team to work 22.
1 month(s) ago
Reception Supervisor
Kingstanding Circle Surgery
Inner London, Greater London
GBP 15 per year
GP/General Practitioner
Job summary Kingstanding Circle Surgery, B44 0UY , is looking for an experienced and enthusiastic Reception Supervisor to join our friendly General Practice te…
1 month(s) ago
Reception Supervisor
Kingstanding Circle Surgery
Inner London, Greater London
GBP 15 per year
GP/General Practitioner
Job summary Kingstanding Circle Surgery, B44 0UY , is looking for an experienced and enthusiastic Reception Supervisor to join our friendly General Practice te…
1 month(s) ago
Consultant Dermatologist
Hywel Dda University Health Board
Inner London, Greater London
GBP 114,099 - 166,585 per year
GP/General Practitioner
Job summary The Dermatology Service in West Wales provides specialist care across a large, geographically dispersed, and predominantly rural population.
1 month(s) ago
Consultant Dermatologist
Hywel Dda University Health Board
Inner London, Greater London
GBP 114,099 - 166,585 per year
GP/General Practitioner
Job summary The Dermatology Service in West Wales provides specialist care across a large, geographically dispersed, and predominantly rural population.
1 month(s) ago
Administration Assistant
Norfolk and Suffolk Integrated Care Board
Inner London, Greater London
GBP 25,760 - 27,476 per year
GP/General Practitioner
Job summary We are looking for a highly organised Administration Assistant to join the Continuing Healthcare Operations team at Norfolk and Suffolk ICB.
1 month(s) ago
Administration Assistant
Norfolk and Suffolk Integrated Care Board
Inner London, Greater London
GBP 25,760 - 27,476 per year
GP/General Practitioner
Job summary We are looking for a highly organised Administration Assistant to join the Continuing Healthcare Operations team at Norfolk and Suffolk ICB.
1 month(s) ago
Receptionist
Derby Lane Medical Centre
Inner London, Greater London
GP/General Practitioner
Job summary Anfield Group Practice is looking for a Receptionist/Administrator to work in our friendly, extremely busy GP surgery.
1 month(s) ago
Receptionist
Derby Lane Medical Centre
Inner London, Greater London
GP/General Practitioner
Job summary Anfield Group Practice is looking for a Receptionist/Administrator to work in our friendly, extremely busy GP surgery.
1 month(s) ago
Locum Breast Consultant Surgeon
Aneurin Bevan University Health Board
Inner London, Greater London
GBP 125,509 per year
GP/General Practitioner
Job summary Applications are invited for a locum Consultant Breast Surgeon for the duration of 1 year, based at the newly opened Specialist Breast Unit at Ysby…
1 month(s) ago
Locum Breast Consultant Surgeon
Aneurin Bevan University Health Board
Inner London, Greater London
GBP 125,509 per year
GP/General Practitioner
Job summary Applications are invited for a locum Consultant Breast Surgeon for the duration of 1 year, based at the newly opened Specialist Breast Unit at Ysby…
1 month(s) ago
Practice Nurse
Grove House Surgery
Inner London, Greater London
GP/General Practitioner
Job summary Grove House Surgery & Chickenley Medical Centre is looking to recruit an experienced and enthusiastic Practice nurse with a specialist interest in…
1 month(s) ago
Practice Nurse
Grove House Surgery
Inner London, Greater London
GP/General Practitioner
Job summary Grove House Surgery & Chickenley Medical Centre is looking to recruit an experienced and enthusiastic Practice nurse with a specialist interest in…
1 month(s) ago
Posted 1 month(s) ago
Reference: A0871-26-0034
Job summary
Salaried GP Up to 8 Sessions
£11,500 - £12,800 per session | 15-minute routine appointments | Fixed Acute Care workload | Excellent annual and study leave
Looking for a GP role that gives you time with patients and a team around you?
Hereford Medical Group is looking for a Salaried GP to join our established clinical team for up to 8 sessions per week.
We are a large general practice, but our model is designed to retain the things that matter in general practice: continuity with your patients, manageable clinical sessions, time for development and access to a wide multidisciplinary team for support.
What we offer
- £11,500 - £12,800 per session, depending on experience
- 15-minute routine GP appointments
- Fixed patient numbers within Acute Care sessions
- Up to 32 days' annual leave plus Bank Holidays, pro-rata
- Protected study/development time built into the weekly rota
- Up to a further 5 days' study leave each year, pro-rata
- Administrative support while you are on annual leave, helping you return without an inbox mountain waiting for you
- Opportunities to develop portfolio interests
- Support and mentorship from an experienced GP and multidisciplinary team
- NHS Pension Scheme
Interviews will be held on w/c 14th September.
Main duties of the job
A different approach to same-day care
Our dedicated Acute Care Team provides same-day care for patients with urgent problems.
As a Salaried GP you will undertake both routine and Acute Care work, giving you variety while maintaining a defined workload. Acute Care sessions have fixed patient numbers, rather than an open-ended list of patients continuing to arrive throughout the session.
Alongside this, you will have your own routine surgeries, allowing you to build continuity with patients and arrange your own follow-up where appropriate.
A team around you
One of the advantages of working in a practice of our size is the breadth of clinical support available.
Our team includes GPs alongside:
- Advanced Practitioners
- Paramedic Practitioners
- Physician Associates
- Practice Nurses and Nurse Associates
- Pharmacists and Pharmacy Technicians
- Biomedical Scientists
- Healthcare Assistants
- Safeguarding Officers
- a substantial administrative and operational team
This allows work to be shared with the most appropriate professional rather than everything defaulting to the GP.
About us
Hereford Medical Group is one of the largest general practices in the region, caring for approximately 46,500 patients across four sites in and around Hereford.
Our main site, Station Medical Centre, is a modern purpose-built primary care centre in the heart of Hereford.
We want HMG to be somewhere GPs can build a sustainable and enjoyable career. We support professional development, portfolio interests and opportunities to become involved in wider areas of practice life according to your interests.
Interested, but want to know more first?
You do not need to decide whether HMG is right for you from an advert.
We would be very happy to arrange an informal conversation or visit, giving you the opportunity to meet us, see how the practice works and talk to members of our GP team before applying.
Applications are welcomed from GPs at different stages of their career.
Come and see whether HMG could be the right next step for you.
This role must not be advertised or represented by third parties without written authorisation.
Details
Date posted
18 August 2026
Pay scheme
Other
Salary
Depending on experience Very competitive pay rates
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
A0871-26-0034
Job locations
Station Medical Centre
Station Approach
Hereford
HR1 1BB
United Kingdom
Job description
Job responsibilities
You will have an agreed job plan of work and will manage a caseload of patients and deal with a wide range of health needs in a primary care setting, ensuring the highest standards of care for all registered and temporary patients.
You will be expected to work across a couple of our sites.
For more information please find attached the HMG Salaried GP job description
Job description
Job responsibilities
You will have an agreed job plan of work and will manage a caseload of patients and deal with a wide range of health needs in a primary care setting, ensuring the highest standards of care for all registered and temporary patients.
You will be expected to work across a couple of our sites.
For more information please find attached the HMG Salaried GP job description
Person Specification
Qualifications
Essential
- Appropriate GP qualifications
Person Specification
Qualifications
Essential
- Appropriate GP qualifications
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Hereford Medical Group
Address
Station Medical Centre
Station Approach
Hereford
HR1 1BB
United Kingdom
Employer's website
https://www.herefordmedicalgroup.co.uk/ (Opens in a new tab)
Employer details
Employer name
Hereford Medical Group
Address
Station Medical Centre
Station Approach
Hereford
HR1 1BB
United Kingdom
Employer's website
https://www.herefordmedicalgroup.co.uk/ (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 1 month(s) ago
Reference: A2013-26-0004
Job summary
The Lambert Medical Centre is seeking to recruit a dynamic, enthusiastic and hard-working Medical Receptionist to join our friendly and supportive practice team.
The successful candidate will join the Reception Team and provide an exceptional standard of patient facing service to our patients.
Main duties of the job
Main Duties
- Receiving incoming calls ensuring all are answered promptly and courteously
- Booking patient appointments with various clinicians
- Patient facing and greeting patients as they come into the surgery and dealing with queries/requests.
- Performing care navigation to additional services supporting the practice
- Aiding patients and the practice team with a positive and friendly manner
- Contact patients when required and completing patient related tasks
- Working within the team to ensure smooth running of the reception
We are looking for individuals who:
- Possesses a good standard of general education
- Understands the role of a General Practice
- Has experience of working in a busy, fast paced environment.
- Is a team player but can also use own initiative.
- Is computer literate and confident in the use of IT.
- Has excellent communication and organisational skills, with the ability to work to a high standard, whilst under pressure
- Has a positive can do attitude and a desire to learn.
- Is flexible and able to work extra/alternate shifts for holiday and sickness cover.
Experience of working in General Practice is not essential as in house training is provided.
This position is a permanent appointment with working days being between Monday - Friday and shift patterns between the hours of 8am 6.30pm.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
About us
Lambert Medical Centre is a well-established practice offering patient services from its partnership owned premises in Thirsk town centre, a semi-rural market town. We offer services to those living in Thirsk and the surrounding villages. We have a stable patient list size of 8,600 and we dispense medication to approximately 40% of our list. There is an excellent range of housing and schools nearby with many local activities and the Yorkshire Moors and Dales on our doorstep.
We are a stable 5 partner GMS practice with an enthusiasm to develop our practice further. We are rated good by CQC (with an outstanding in 'caring'). We have a strong patient focus, with our ethos and values being rooted in delivering care for our community that we and our families would be happy to receive. We consider ourselves a forward-thinking practice and enjoy good links with other organisations. We work in collaboration with our PCN (Hambleton South), neighbouring practices, our GP Federation and our local community to ensure we deliver high quality healthcare services in a safe environment which is welcoming, caring and accessible to all. We are a training practice, and we also have good links with Hull York Medical School who we partner with to deliver medical student teaching. Some of our GP partners have additional outside interests which we feel adds further value and experience to our leadership team. These include: GP Appraiser, GP Mentor, PCN Clinical Director, LMC Chair.
Details
Date posted
18 August 2026
Pay scheme
Other
Salary
£13 to £13.45 an hour
Contract
Permanent
Working pattern
Part-time
Reference number
A2013-26-0004
Job locations
Chapel Street
Thirsk
North Yorkshire
YO7 1LU
United Kingdom
Job description
Job responsibilities
The Lambert Medical Centre is seeking to recruit a dynamic, enthusiastic and hard-working Medical Receptionist to join our friendly and supportive practice team.
The successful candidate will join the Reception Team and provide an exceptional standard of patient facing service to our patients.
Main Duties
- Receiving incoming calls ensuring all are answered promptly and courteously
- Booking patient appointments with various clinicians
- Patient facing and greeting patients as they come into the surgery and dealing with queries/requests.
- Performing care navigation to additional services supporting the practice
- Aiding patients and the practice team with a positive and friendly manner
- Contact patients when required and completing patient related tasks
- Working within the team to ensure smooth running of the reception
We are looking for individuals who:
- Possesses a good standard of general education
- Understands the role of a General Practice
- Has experience of working in a busy, fast paced environment.
- Is a team player but can also use own initiative.
- Is computer literate and confident in the use of IT.
- Has excellent communication and organisational skills, with the ability to work to a high standard, whilst under pressure
- Has a positive can do attitude and a desire to learn.
- Is flexible and able to work extra/alternate shifts for holiday and sickness cover.
Experience of working in General Practice is not essential as in house training is provided.
Potential opportunities to progress and do more within your role.
This position is a permanent appointment with working days being between Monday - Friday and shift patterns between the hours of 8am 6.30pm.
Closing date of 31st August 2026
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Job description
Job responsibilities
The Lambert Medical Centre is seeking to recruit a dynamic, enthusiastic and hard-working Medical Receptionist to join our friendly and supportive practice team.
The successful candidate will join the Reception Team and provide an exceptional standard of patient facing service to our patients.
Main Duties
- Receiving incoming calls ensuring all are answered promptly and courteously
- Booking patient appointments with various clinicians
- Patient facing and greeting patients as they come into the surgery and dealing with queries/requests.
- Performing care navigation to additional services supporting the practice
- Aiding patients and the practice team with a positive and friendly manner
- Contact patients when required and completing patient related tasks
- Working within the team to ensure smooth running of the reception
We are looking for individuals who:
- Possesses a good standard of general education
- Understands the role of a General Practice
- Has experience of working in a busy, fast paced environment.
- Is a team player but can also use own initiative.
- Is computer literate and confident in the use of IT.
- Has excellent communication and organisational skills, with the ability to work to a high standard, whilst under pressure
- Has a positive can do attitude and a desire to learn.
- Is flexible and able to work extra/alternate shifts for holiday and sickness cover.
Experience of working in General Practice is not essential as in house training is provided.
Potential opportunities to progress and do more within your role.
This position is a permanent appointment with working days being between Monday - Friday and shift patterns between the hours of 8am 6.30pm.
Closing date of 31st August 2026
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Person Specification
Experience
Essential
- Possesses a good standard of general education
- Understands the role of a General Practice
- Has experience of working in a busy, fast paced environment.
- Is a team player but can also use own initiative.
- Is computer literate and confident in the use of IT.
- Has excellent communication and organisational skills, with the ability to work to a high standard, whilst under pressure
- Has a positive can do attitude and a desire to learn.
- Is flexible and able to work extra/alternate shifts for holiday and sickness cover.
Desirable
- Experience of working in General Practice is not essential as in house training is provided.
Person Specification
Experience
Essential
- Possesses a good standard of general education
- Understands the role of a General Practice
- Has experience of working in a busy, fast paced environment.
- Is a team player but can also use own initiative.
- Is computer literate and confident in the use of IT.
- Has excellent communication and organisational skills, with the ability to work to a high standard, whilst under pressure
- Has a positive can do attitude and a desire to learn.
- Is flexible and able to work extra/alternate shifts for holiday and sickness cover.
Desirable
- Experience of working in General Practice is not essential as in house training is provided.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Lambert Medical Centre
Address
Chapel Street
Thirsk
North Yorkshire
YO7 1LU
United Kingdom
Employer's website
https://www.lambertmedicalcentre.co.uk (Opens in a new tab)
Employer details
Employer name
Lambert Medical Centre
Address
Chapel Street
Thirsk
North Yorkshire
YO7 1LU
United Kingdom
Employer's website
https://www.lambertmedicalcentre.co.uk (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 1 month(s) ago
Reference: A5383-26-0006
Job summary
Cestria Health Centre is seeking a motivated and patient focused Pharmacist to join our friendly and supportive primary care team under an ARRS funded role. This is an excellent opportunity for a pharmacist looking to play a key role in medicines optimisation and long-term condition management within general practice.
This role is offered as a fixed term contract with a minimum term of 12 months, the role will be reviewed and extended on an annual basis subject to continued ARRS funding.
The post holder will work closely with GPs and the wider multidisciplinary team to support safe, effective, and evidence-based prescribing. Innovative ideas are welcomed, and excellent communication skills, enthusiasm and motivation are essential skills for a successful candidate.
Main duties of the job
The role will primarily involve:
- Conducting structured medication reviews, including for patients with polypharmacy
- Undertaking clinical communication reviews to support safe prescribing and continuity of care
- Managing hypertension and lipid reviews in line with local and national guidelines
- Supporting medicines optimisation and improving patient outcomes
- Providing advice and support to patients and clinical staff regarding medicines use
In addition, the post holder will be responsible for encouraging the development of better understanding of the principles of medicines optimisation throughout the practice teams and promoting good practice in line with therapeutic developments. This will involve assisting the Practices in achieving national requirements, NICE implementation and utilisation of medicines optimisation initiatives.
About us
We are a long-established practice based in the small market town of Chester le Street. We have a growing patient population, currently at approx. 12,700 and we have a sister practice in Coxhoe with approx. 7,100 patients. There are 8 GP Partners, 1 non clinical Partner/Practice Manager, 6 Salaried GP's, 5 Nurse Practitioners, a large admin/reception team and a variety of ARRS funded staff. All staff are committed to delivering high-quality, patient centered care. We pride ourselves on our collaborative team culture and continuous learning. The practice works closely with the wider Primary Care Network and offers a supportive environment for all staff to develop and utilise their skills.
Details
Date posted
18 August 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Fixed term
Duration
12 months
Working pattern
Full-time
Reference number
A5383-26-0006
Job locations
Cestria Health Centre
Whitehill Way
Chester-le-Street
DH2 3DJ
United Kingdom
Coxhoe Medical Practice
1 Lansdowne Road
Coxhoe
DURHAM
DH6 4DH
United Kingdom
Job description
Job responsibilities
PRIMARY DUTIES AND AREAS OF RESPONSIBILITIES
Clinical Responsibilities
- Undertake structured medication reviews (SMRs), including for patients with complex needs and polypharmacy
- Conduct clinical communication reviews to ensure safe, effective, and appropriate prescribing
- Review and manage patients with hypertension and lipid disorders in line with local and national guidelines
- Independently prescribe where appropriate within scope of practice and competency
- Identify and manage medicines-related problems, including adverse drug reactions and non-adherence
- Provide medicines advice to patients, carers, and healthcare professionals Support safe prescribing and deprescribing initiatives
Medicines Optimisation
- Promote cost-effective, evidence-based prescribing
- Support repeat prescribing processes and medication queries
- Work collaboratively with the wider practice and PCN team to improve prescribing quality and safety
- Contribute to the implementation of prescribing policies and guidelines
Multidisciplinary Team Working
- Work closely with GPs, nurses, and allied health professionals to support patient care
- Participate in MDT meetings where appropriate
- Support continuity of care across the practice
Quality, Governance and Safety
- Maintain accurate and timely clinical records
- Contribute to clinical audit, quality improvement, and service development
- Ensure compliance with practice policies, NICE guidance, and professional standards
- Support the management of prescribing risks and medicines safety alerts
Professional Development
- Maintain registration with the General Pharmaceutical Council (GPhC)
- Engage in continuous professional development and appraisal
- Work within professional competencies and scope of practice
Confidentiality
The post holder must maintain confidentiality at all times in line with GDPR, Caldicott principles, and practice policies.
Job description
Job responsibilities
PRIMARY DUTIES AND AREAS OF RESPONSIBILITIES
Clinical Responsibilities
- Undertake structured medication reviews (SMRs), including for patients with complex needs and polypharmacy
- Conduct clinical communication reviews to ensure safe, effective, and appropriate prescribing
- Review and manage patients with hypertension and lipid disorders in line with local and national guidelines
- Independently prescribe where appropriate within scope of practice and competency
- Identify and manage medicines-related problems, including adverse drug reactions and non-adherence
- Provide medicines advice to patients, carers, and healthcare professionals Support safe prescribing and deprescribing initiatives
Medicines Optimisation
- Promote cost-effective, evidence-based prescribing
- Support repeat prescribing processes and medication queries
- Work collaboratively with the wider practice and PCN team to improve prescribing quality and safety
- Contribute to the implementation of prescribing policies and guidelines
Multidisciplinary Team Working
- Work closely with GPs, nurses, and allied health professionals to support patient care
- Participate in MDT meetings where appropriate
- Support continuity of care across the practice
Quality, Governance and Safety
- Maintain accurate and timely clinical records
- Contribute to clinical audit, quality improvement, and service development
- Ensure compliance with practice policies, NICE guidance, and professional standards
- Support the management of prescribing risks and medicines safety alerts
Professional Development
- Maintain registration with the General Pharmaceutical Council (GPhC)
- Engage in continuous professional development and appraisal
- Work within professional competencies and scope of practice
Confidentiality
The post holder must maintain confidentiality at all times in line with GDPR, Caldicott principles, and practice policies.
Person Specification
Qualifications
Essential
- Registered with the General Pharmaceutical Council GPhC
- Independent Prescriber qualification or working towards within an agreed timeframe
- Evidence of continued professional development (CPD)
- Experience of working as a qualified, registered pharmacist in primary care, community or hospital pharmacy
- Demonstrate ability to influence and persuade partners and stakeholders of the respective merits of different options, innovations, new opportunities and challenges
Desirable
- Primary Care Pharmacy Education Pathway PCPEP or equivalent
- Postgraduate qualifications of a relevant nature. e.g. FdSc in Medicines Management/Pharmacy Services; BTEC Therapeutics
Experience
Essential
- Experience of conducting medication reviews
- Experience of managing long-term conditions
- An appreciation of the NHS agenda and government targets
- Awareness of systems to support management of patients in a primary care setting, delivering pharmaceutical input and support in the context of pathways of care and the business of the Practice(s)
- Knowledge and understanding of pharmacy law and ethics and current legislation
- An excellent understanding of data protection and confidentiality issues
Desirable
- Experience working in general practice or primary care
- Experience undertaking structured medication reviews SMRs
- Experience managing hypertension and lipid disorders
Person Specification
Qualifications
Essential
- Registered with the General Pharmaceutical Council GPhC
- Independent Prescriber qualification or working towards within an agreed timeframe
- Evidence of continued professional development (CPD)
- Experience of working as a qualified, registered pharmacist in primary care, community or hospital pharmacy
- Demonstrate ability to influence and persuade partners and stakeholders of the respective merits of different options, innovations, new opportunities and challenges
Desirable
- Primary Care Pharmacy Education Pathway PCPEP or equivalent
- Postgraduate qualifications of a relevant nature. e.g. FdSc in Medicines Management/Pharmacy Services; BTEC Therapeutics
Experience
Essential
- Experience of conducting medication reviews
- Experience of managing long-term conditions
- An appreciation of the NHS agenda and government targets
- Awareness of systems to support management of patients in a primary care setting, delivering pharmaceutical input and support in the context of pathways of care and the business of the Practice(s)
- Knowledge and understanding of pharmacy law and ethics and current legislation
- An excellent understanding of data protection and confidentiality issues
Desirable
- Experience working in general practice or primary care
- Experience undertaking structured medication reviews SMRs
- Experience managing hypertension and lipid disorders
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Cestria Health Centre
Address
Cestria Health Centre
Whitehill Way
Chester-le-Street
DH2 3DJ
United Kingdom
Employer's website
https://www.cestriahealthcentre.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Cestria Health Centre
Address
Cestria Health Centre
Whitehill Way
Chester-le-Street
DH2 3DJ
United Kingdom
Employer's website
https://www.cestriahealthcentre.nhs.uk/ (Opens in a new tab)
Apply Now
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Kings Lynn Primary Care Network - Lead Mental Health Practitioner
Norfolk & Suffolk Foundation NHS Trust View all jobs
Posted 1 month(s) ago
Reference: 246-WSN7995219-A
Job summary
We are recruiting a Primary Care Based Lead Mental Health Practitioner (MHP) working across GP practices within Kings Lynn PCN in West Norfolk.
This is a jointly funded role through the Additional Roles Reimbursement Scheme (ARRS), supporting NSFT and Primary Care to deliver Place-Based Care. The post enables people to access timely mental health support in the familiar surroundings of their GP practice, helping ensure they receive the right support at the right time.
You will be embedded within GP practices and work as part of a multidisciplinary primary care team, delivering non-urgent mental health assessment and brief interventions for patients 16+ experiencing a range of mental health difficulties.
Main duties of the job
Expectations of the role:
- Provide assessments, brief interventions and short-term support for people aged 16+
- Support individuals with presentations including anxiety, depression, trauma-related distress, bipolar disorder, psychosis and other mental health needs
- Deliver psychoeducation, problem-solving approaches, safety planning and self-management strategies
- Work collaboratively with GP practice staff and local services to ensure people are directed to the most appropriate support
- Promote recovery, wellbeing and prevention of deterioration within local communities
About us
Every day is different and not without its challenges. We striveto ensure our staff have the support they need to tackle these challenges and time to embrace new opportunities.
Joining the Mental Health team at Norfolk andSuffolk Foundation Trust could be life-changing for you and the people you care for. Take the next step in your career, while supporting people to live their hopes, dreams and aspirations.
Why work for NSFT?
As an NHS employer, we have developed and put in place a range of policies to support our employees to enjoy a fair and healthy working environment.Flexible working options allow staff to request, review and agree changes in their working patterns at different stages of their careers, and as their personal circumstances change.
We are committed to creating a fair, inclusive and diverse workforce, and we have dedicated Employee Network Groups which champion staff mental health issues, BME, disability, spirituality and wellbeing,women's and neurodiversity,and LGBT issues.
Life changing for you:https://youtu.be/ygNy6BCpEvk?si=g9YFJZkEzLbEN6pc
About Kings Lynn Primary Care Network
Kings Lynn PCN is one of four Primary Care Networks across West Norfolk, working collaboratively to meet the needs of local populations.
Practices include:
- Southgates Medical Centre
- St James Medical Practice
- The Woottons Surgery
- Vida Healthcare
Details
Date posted
18 August 2026
Pay scheme
Agenda for change
Band
Band 7
Salary
£49,387 to £56,515 a year gross per annum
Contract
Permanent
Working pattern
Full-time, Part-time, Flexible working
Reference number
246-WSN7995219-A
Job locations
Kings Lynn Primary Care Network
King's Lynn
PE30 5FR
United Kingdom
Job description
Job responsibilities
Ready to make a difference?Please review the attached Job Description and Person Specification for full details of the role and key accountabilities.
If youre passionate about delivering safe, highquality care, working with kindness and compassion, and helping to create better outcomes for patients and communities, we would love to hear from you.Click APPLY and take the next step in your career with NSFT.
Find Out More
Primary Care Based Mental Health Practitioners make a real difference every day supporting patients at the right time, in the right place.Watch the short video here:https://youtu.be/9GvYKCJ3WGQ?si=6i5--3uaI21_GYmn
Job description
Job responsibilities
Ready to make a difference?Please review the attached Job Description and Person Specification for full details of the role and key accountabilities.
If youre passionate about delivering safe, highquality care, working with kindness and compassion, and helping to create better outcomes for patients and communities, we would love to hear from you.Click APPLY and take the next step in your career with NSFT.
Find Out More
Primary Care Based Mental Health Practitioners make a real difference every day supporting patients at the right time, in the right place.Watch the short video here:https://youtu.be/9GvYKCJ3WGQ?si=6i5--3uaI21_GYmn
Person Specification
Qualifications
Essential
- Registered Mental Health or Learning Disability Nurse, Occupational Therapist or Social Worker with the relevant professional registration.
- Practice Assessor and Practice Supervisor training (NMC Registrants) or Practice Educator (AHP Social Worker Registrants)
- Ongoing Professional Development working towards degree level (if professional registration is following a diploma level course)
Skills
Essential
- Competent assessment skills
- Computer skills and experience of using Electronic Patient Record System
- Effective analytical and decision-making skills
- Care planning and risk assessment knowledge and skills
Desirable
- Able to time manage and reflect on clinical practice.
- Prevention and Management of Suicide training
Knowledge
Essential
- Ensure care is values-based, nonjudgemental and equitable, and supports the principles of equality, diversity and inclusivity being met.
- Have the ability to discuss, identify and escalate safeguarding issues in a sensitive way to protect those who are vulnerable.
Experience
Essential
- Able to demonstrate an appropriate level of knowledge of mental health practice from previous experiencerom previous experience
- Experience of managing a caseload and the provision of Mental Health Care services to people with mental health care needs.
- Experience in the delivery of clinical interventions.
Desirable
- Experience in delivering group-based interventions.
Person Specification
Qualifications
Essential
- Registered Mental Health or Learning Disability Nurse, Occupational Therapist or Social Worker with the relevant professional registration.
- Practice Assessor and Practice Supervisor training (NMC Registrants) or Practice Educator (AHP Social Worker Registrants)
- Ongoing Professional Development working towards degree level (if professional registration is following a diploma level course)
Skills
Essential
- Competent assessment skills
- Computer skills and experience of using Electronic Patient Record System
- Effective analytical and decision-making skills
- Care planning and risk assessment knowledge and skills
Desirable
- Able to time manage and reflect on clinical practice.
- Prevention and Management of Suicide training
Knowledge
Essential
- Ensure care is values-based, nonjudgemental and equitable, and supports the principles of equality, diversity and inclusivity being met.
- Have the ability to discuss, identify and escalate safeguarding issues in a sensitive way to protect those who are vulnerable.
Experience
Essential
- Able to demonstrate an appropriate level of knowledge of mental health practice from previous experiencerom previous experience
- Experience of managing a caseload and the provision of Mental Health Care services to people with mental health care needs.
- Experience in the delivery of clinical interventions.
Desirable
- Experience in delivering group-based interventions.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Norfolk & Suffolk Foundation NHS Trust
Address
Kings Lynn Primary Care Network
King's Lynn
PE30 5FR
United Kingdom
Employer's website
https://www.nsft.nhs.uk/Pages/Home.aspx (Opens in a new tab)
Employer details
Employer name
Norfolk & Suffolk Foundation NHS Trust
Address
Kings Lynn Primary Care Network
King's Lynn
PE30 5FR
United Kingdom
Employer's website
https://www.nsft.nhs.uk/Pages/Home.aspx (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
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Part-Time Medical Secretary
Washingborough Family Practice View all jobs
Posted 1 month(s) ago
Reference: A5827-26-0000
Job summary
We are looking for a friendly, organised and motivated Medical Secretary to join our busy and supportive GP practice team. 20 hours per week (Tue 9-5 / Thu 1-5 / Fri 9-5) - you will be expected to cover for annual leave and sickness.
The successful candidate will provide a high-quality administrative and secretarial service to the GPs and wider clinical team. The role will include processing referrals, managing clinical correspondence, preparing and typing letters, liaising with hospitals and other healthcare professionals, and maintaining accurate and confidential patient records.
Previous medical secretarial or NHS experience is preferred but not essential, as full training will be provided. We are looking for someone with excellent organisational skills, attention to detail, good communication skills and the ability to work calmly and efficiently in a busy environment.
Confidentiality and a professional, compassionate approach are essential, as is the ability to work effectively as part of a team.
Main duties of the job
Duties will include:
- Processing and managing hospital and community referrals, ensuring they are completed accurately and within appropriate timescales.
- Preparing, typing and sending referral letters, clinical correspondence and other medical documentation.
- Liaising with hospitals, consultants, community services and other healthcare professionals regarding referrals, appointments and patient care.
- Dealing with patient queries relating to referrals and correspondence.
- Monitoring referral-related tasks.
- Supporting GPs with dictation, letters, reports and other administrative tasks.
- Maintaining accurate and up-to-date patient information whilst ensuring confidentiality and data protection at all times.
- Using the practice clinical system, including SystmOne, to access, update and record information appropriately.
- Working closely with reception, administration and clinical staff to ensure an efficient document and referral workflow.
- Dealing with sensitive and confidential information in a professional and discreet manner.
- Supporting the practice with general administrative duties as required.
- Working within practice policies, procedures and NHS information governance and confidentiality requirements.
- Contributing positively to the practice team and helping to maintain a high standard of patient-centred service.
About us
Washingborough Family Practice is a friendly and well-established GP practice situated in the village of Washingborough, just outside Lincoln, serving a growing patient population of over 9,600 patients.
We are a training practice with a strong commitment to education and development. Our clinical team currently comprises four GP Partners, three Salaried GPs and three GP Registrars, alongside an experienced and supportive nursing, administrative and reception team. We also support student placements and are committed to developing the next generation of healthcare professionals.
We pride ourselves on providing high-quality, patient-centred care and have a strong reputation within our local community. The practice is highly rated by patients in national patient surveys, reflecting the positive experience of our patients and our commitment to delivering a caring and responsive service.
The practice currently holds an overall Good CQC rating, with Good ratings across the key areas of safe, effective, caring, responsive and well-led care.
We are a busy but supportive practice where teamwork is highly valued. We are looking for someone who will become a valued member of our team and contribute to the efficient running of the practice and the delivery of excellent patient care.
Details
Date posted
18 August 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Part-time
Reference number
A5827-26-0000
Job locations
Washingborough Family Practice
School Lane
Washingborough
Lincoln
LN4 1BN
United Kingdom
Job description
Job responsibilities
Main Duties and Responsibilities
The Medical Secretary will provide comprehensive administrative and secretarial support to the GPs and wider clinical team. Duties will include:
- Processing and managing hospital and community referrals, ensuring they are completed accurately and within appropriate timescales.
- Preparing, typing and sending referral letters, clinical correspondence and other medical documentation.
- Processing incoming hospital letters, clinic correspondence, discharge summaries and other clinical documents.
- Ensuring correspondence is accurately scanned, coded and filed on the patient's electronic medical record.
- Liaising with hospitals, consultants, community services and other healthcare professionals regarding referrals, appointments and patient care.
- Dealing with patient queries relating to referrals and correspondence, escalating clinical queries to the appropriate clinician where necessary.
- Monitoring referral-related tasks and following up outstanding information or appointments where required.
- Supporting GPs with dictation, letters, reports and other administrative tasks.
- Maintaining accurate and up-to-date patient information whilst ensuring confidentiality and data protection at all times.
- Using the practice clinical system, including SystmOne, to access, update and record information appropriately.
- Prioritising workload effectively and ensuring urgent or time-sensitive correspondence is brought to the attention of the appropriate clinician.
- Working closely with reception, administration and clinical staff to ensure an efficient document and referral workflow.
- Assisting with private medical reports, forms and requests where appropriate.
- Dealing with sensitive and confidential information in a professional and discreet manner.
- Supporting the practice with general administrative duties as required.
- Working within practice policies, procedures and NHS information governance and confidentiality requirements.
- Contributing positively to the practice team and helping to maintain a high standard of patient-centred service.
Job description
Job responsibilities
Main Duties and Responsibilities
The Medical Secretary will provide comprehensive administrative and secretarial support to the GPs and wider clinical team. Duties will include:
- Processing and managing hospital and community referrals, ensuring they are completed accurately and within appropriate timescales.
- Preparing, typing and sending referral letters, clinical correspondence and other medical documentation.
- Processing incoming hospital letters, clinic correspondence, discharge summaries and other clinical documents.
- Ensuring correspondence is accurately scanned, coded and filed on the patient's electronic medical record.
- Liaising with hospitals, consultants, community services and other healthcare professionals regarding referrals, appointments and patient care.
- Dealing with patient queries relating to referrals and correspondence, escalating clinical queries to the appropriate clinician where necessary.
- Monitoring referral-related tasks and following up outstanding information or appointments where required.
- Supporting GPs with dictation, letters, reports and other administrative tasks.
- Maintaining accurate and up-to-date patient information whilst ensuring confidentiality and data protection at all times.
- Using the practice clinical system, including SystmOne, to access, update and record information appropriately.
- Prioritising workload effectively and ensuring urgent or time-sensitive correspondence is brought to the attention of the appropriate clinician.
- Working closely with reception, administration and clinical staff to ensure an efficient document and referral workflow.
- Assisting with private medical reports, forms and requests where appropriate.
- Dealing with sensitive and confidential information in a professional and discreet manner.
- Supporting the practice with general administrative duties as required.
- Working within practice policies, procedures and NHS information governance and confidentiality requirements.
- Contributing positively to the practice team and helping to maintain a high standard of patient-centred service.
Person Specification
Person Specification
Essential
- We are looking for someone who is:
- Highly organised with excellent attention to detail.
- Able to prioritise and manage their own workload.
- Confident using IT and willing to learn new systems.
- Able to communicate effectively with patients, clinicians and external healthcare professionals.
- Professional, approachable and able to maintain confidentiality.
- Reliable, flexible and able to work effectively as part of a team.
- Calm and methodical when working under pressure.
- Previous medical secretarial or NHS experience is preferred but not essential, as full training will be provided.
Person Specification
Person Specification
Essential
- We are looking for someone who is:
- Highly organised with excellent attention to detail.
- Able to prioritise and manage their own workload.
- Confident using IT and willing to learn new systems.
- Able to communicate effectively with patients, clinicians and external healthcare professionals.
- Professional, approachable and able to maintain confidentiality.
- Reliable, flexible and able to work effectively as part of a team.
- Calm and methodical when working under pressure.
- Previous medical secretarial or NHS experience is preferred but not essential, as full training will be provided.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Washingborough Family Practice
Address
Washingborough Family Practice
School Lane
Washingborough
Lincoln
LN4 1BN
United Kingdom
Employer's website
https://www.washingboroughfamilypractice.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Washingborough Family Practice
Address
Washingborough Family Practice
School Lane
Washingborough
Lincoln
LN4 1BN
United Kingdom
Employer's website
https://www.washingboroughfamilypractice.nhs.uk/ (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
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Posted 1 month(s) ago
Reference: A2314-26-0011
Job summary
The Panton Practice is looking for a friendly, organised and reliable Receptionist / Administrator to join our busy and supportive GP practice team.
This is a varied role at the heart of the practice, combining patient-facing reception work with a range of administrative duties. We are looking for someone who communicates well, enjoys working as part of a team and can remain calm and professional in a busy environment.
Previous experience within a GP surgery or NHS setting would be helpful, but it is not essential. We are happy to consider applicants with strong customer service or administrative experience who are keen to learn.
Main duties of the job
The successful candidate will be involved in a broad range of reception and administrative duties, including:
- Welcoming patients and dealing with enquiries at reception
- Answering telephone calls and helping patients access the most appropriate service
- Booking and managing appointments
- Processing patient requests and administrative queries
- Managing and processing eConsult and other online consultation requests
- Using SystmOne, our clinical system, to access and update patient records, book appointments, process tasks and support the clinical team
- Handling correspondence, documents and incoming information
- Processing clinical and administrative tasks in a timely and accurate manner
- Supporting the clinical team with day-to-day administrative work
- Maintaining accurate and confidential patient records
- Signposting patients to appropriate services
- Working closely with GPs, nurses and the wider practice team
- Providing cover and support to colleagues across the practice as required
The role requires good judgement and attention to detail, particularly when managing patient requests, online consultations and clinical administration. Full training will be provided to ensure the successful candidate is confident using our systems and practice processes.
About us
About Us: The Panton Practice is a large GP practice dedicated to serving a diverse population of 16,500 patients. Our team is comprised of experienced professionals, including 4 GP Partners, Salaried GPs, Nurse Practitioners, Paramedic Practitioners, Practice Nurses, and our invaluable Reception and Admin team.
Details
Date posted
18 August 2026
Pay scheme
Other
Salary
£12.71 an hour
Contract
Permanent
Working pattern
Full-time, Part-time, Flexible working
Reference number
A2314-26-0011
Job locations
14 Gervis Road
Bournemouth
BH1 3EG
United Kingdom
20 St. Leonards Road
BOURNEMOUTH
BH8 8QN
United Kingdom
Job description
Job responsibilities
The Panton Practice, Bournemouth
Job TitleGP Receptionist / Administrator
Responsible toPractice Manager & Reception Manager
Accountable toGP Partners
LocationThe Panton Practice, Bournemouth
Hours37.5 - flexible shift working
Salary£12.71 per hour
Job PurposeThe GP Receptionist / Administrator is an important member of the practice team and is often the first point of contact for patients.
The postholder will provide a professional, efficient and welcoming reception and administrative service to patients, carers, clinicians and external organisations.
The role includes face-to-face reception duties, telephone work, managing appointments, processing online requests including eConsult, using SystmOne, handling correspondence and supporting the wider clinical and administrative team.
The postholder must work accurately, maintain confidentiality and be able to recognise when information requires escalation to an appropriate clinician or senior member of staff.
Main Duties and ResponsibilitiesReception and Patient Services- Welcome patients, carers and visitors in a friendly, professional and courteous manner.
- Deal with face-to-face enquiries and provide information about practice services and procedures.
- Assist patients who may be anxious, distressed, frustrated or unwell.
- Signpost patients to the most appropriate service or member of the practice team in line with practice procedures.
- Maintain patient privacy and confidentiality at all times.
- Support patients who may have communication or accessibility needs.
- Help maintain a safe, organised and welcoming reception environment.
- Answer incoming calls promptly and professionally.
- Establish the nature of the patient's request and ensure it is handled appropriately.
- Book, amend and cancel appointments.
- Take accurate messages and forward them to the appropriate person.
- Recognise potentially urgent requests and escalate them in accordance with practice procedures.
- Provide appropriate information regarding appointments, prescriptions, referrals and other practice services.
- Remain calm and professional when dealing with difficult or sensitive conversations.
- Book appointments with GPs, nurses, healthcare assistants and other members of the multidisciplinary team.
- Ensure appointments are booked into the correct clinic and appointment type.
- Follow practice procedures for urgent, same-day and routine requests.
- Assist with changes to clinician appointment books and contact patients when appointments need to be rearranged.
- Support the effective use of appointments by directing patients to the most appropriate service.
- Monitor and process eConsult and other online consultation requests.
- Direct requests to the appropriate clinician or administrative team.
- Identify requests that may require prompt attention and escalate appropriately.
- Contact patients where further administrative information is required.
- Ensure requests are processed within practice timescales.
- Record relevant information accurately within the patient's clinical record.
- Support patients who require assistance using online services.
- Avoid making clinical decisions outside the scope of the role.
The postholder will use SystmOne as the practice's main clinical and administrative system.
Duties will include:
- Accessing patient records appropriately.
- Updating demographic and contact details.
- Booking and amending appointments.
- Recording accurate administrative information.
- Processing electronic tasks and messages.
- Creating and managing tasks for clinicians and colleagues.
- Uploading and filing documents and correspondence.
- Recording patient communication accurately.
- Maintaining high standards of data quality.
- Ensuring information is entered against the correct patient record.
- Following practice procedures for workflow and document management.
- Process administrative requests from patients, clinicians and external organisations.
- Deal with incoming and outgoing correspondence.
- Scan, upload, file and distribute documents appropriately.
- Process emails and electronic communications.
- Complete routine administrative tasks accurately and within required timescales.
- Maintain accurate records and filing systems.
- Assist with forms, letters and practice documentation.
- Support the administration of clinics and other practice services.
- Provide cover and assistance to colleagues during busy periods and staff absence.
Depending on training and allocation of duties, the postholder may:
- Process incoming hospital and community correspondence.
- Forward documents to the appropriate clinician.
- Complete administrative actions arising from correspondence.
- Process electronic tasks generated by clinicians.
- Ensure correspondence is attached to the correct patient record.
- Identify information requiring urgent clinical attention and escalate appropriately.
- Follow agreed practice document management procedures.
Within practice procedures, the postholder may:
- Receive repeat prescription requests.
- Explain prescription processes and expected timescales.
- Direct medication queries to the appropriate clinician or pharmacy team.
- Process administrative elements of prescription requests.
- Escalate urgent medication concerns appropriately.
The postholder must not provide clinical medication advice.
Test Results- Deal with patient enquiries regarding test results in accordance with practice procedures.
- Communicate only information authorised for release to the patient.
- Arrange follow-up appointments or actions where instructed by a clinician.
- Escalate any uncertainty regarding a result to an appropriate clinician.
- Maintain confidentiality when discussing results.
- Assist with administrative aspects of referrals.
- Respond to patient enquiries regarding referral progress.
- Direct queries to the appropriate team.
- Process information received from hospitals and community services.
- Escalate urgent referral-related correspondence promptly.
- Maintain accurate records of actions taken.
- Process new patient registrations.
- Check registration information for completeness and accuracy.
- Update patient demographic details.
- Process changes of address and contact information.
- Support patients with access to online services.
- Follow practice procedures regarding patient record access.
The postholder must:
- Maintain confidentiality at all times.
- Access patient records only where required for their role.
- Comply with UK GDPR, the Data Protection Act and NHS information governance requirements.
- Follow practice policies on confidentiality and information security.
- Take care when discussing sensitive information by telephone, email or in person.
- Report any suspected confidentiality or data breach immediately.
- Complete safeguarding training appropriate to the role.
- Be alert to potential safeguarding concerns.
- Escalate safeguarding concerns promptly to the appropriate clinician or safeguarding lead.
- Report patient safety concerns, errors and near misses.
- Follow practice procedures for significant events and incident reporting.
- Work closely with GPs, nurses, healthcare assistants, pharmacists, managers and administrative colleagues.
- Communicate professionally with hospitals, pharmacies and other external organisations.
- Attend meetings and training where required.
- Share relevant information appropriately.
- Support colleagues during periods of annual leave, sickness or high workload.
- Contribute to a positive and respectful working environment.
- Listen calmly and respectfully to patient concerns.
- Resolve straightforward service queries where appropriate.
- Escalate complaints to the appropriate manager.
- Follow the practice complaints procedure.
- Seek assistance where behaviour becomes abusive, threatening or unsafe.
The postholder will be expected to:
- Complete practice induction and mandatory training.
- Undertake training in SystmOne, eConsult and other relevant systems.
- Participate in appraisal and performance review.
- Keep knowledge and skills relevant to the role up to date.
- Undertake additional training as the role develops.
General practice continues to evolve and responsibilities may change over time. The postholder will be expected to undertake other reasonable duties appropriate to the nature and level of the role.
This job description is intended as a guide to the main responsibilities of the post and is not exhaustive.
Job description
Job responsibilities
The Panton Practice, Bournemouth
Job TitleGP Receptionist / Administrator
Responsible toPractice Manager & Reception Manager
Accountable toGP Partners
LocationThe Panton Practice, Bournemouth
Hours37.5 - flexible shift working
Salary£12.71 per hour
Job PurposeThe GP Receptionist / Administrator is an important member of the practice team and is often the first point of contact for patients.
The postholder will provide a professional, efficient and welcoming reception and administrative service to patients, carers, clinicians and external organisations.
The role includes face-to-face reception duties, telephone work, managing appointments, processing online requests including eConsult, using SystmOne, handling correspondence and supporting the wider clinical and administrative team.
The postholder must work accurately, maintain confidentiality and be able to recognise when information requires escalation to an appropriate clinician or senior member of staff.
Main Duties and ResponsibilitiesReception and Patient Services- Welcome patients, carers and visitors in a friendly, professional and courteous manner.
- Deal with face-to-face enquiries and provide information about practice services and procedures.
- Assist patients who may be anxious, distressed, frustrated or unwell.
- Signpost patients to the most appropriate service or member of the practice team in line with practice procedures.
- Maintain patient privacy and confidentiality at all times.
- Support patients who may have communication or accessibility needs.
- Help maintain a safe, organised and welcoming reception environment.
- Answer incoming calls promptly and professionally.
- Establish the nature of the patient's request and ensure it is handled appropriately.
- Book, amend and cancel appointments.
- Take accurate messages and forward them to the appropriate person.
- Recognise potentially urgent requests and escalate them in accordance with practice procedures.
- Provide appropriate information regarding appointments, prescriptions, referrals and other practice services.
- Remain calm and professional when dealing with difficult or sensitive conversations.
- Book appointments with GPs, nurses, healthcare assistants and other members of the multidisciplinary team.
- Ensure appointments are booked into the correct clinic and appointment type.
- Follow practice procedures for urgent, same-day and routine requests.
- Assist with changes to clinician appointment books and contact patients when appointments need to be rearranged.
- Support the effective use of appointments by directing patients to the most appropriate service.
- Monitor and process eConsult and other online consultation requests.
- Direct requests to the appropriate clinician or administrative team.
- Identify requests that may require prompt attention and escalate appropriately.
- Contact patients where further administrative information is required.
- Ensure requests are processed within practice timescales.
- Record relevant information accurately within the patient's clinical record.
- Support patients who require assistance using online services.
- Avoid making clinical decisions outside the scope of the role.
The postholder will use SystmOne as the practice's main clinical and administrative system.
Duties will include:
- Accessing patient records appropriately.
- Updating demographic and contact details.
- Booking and amending appointments.
- Recording accurate administrative information.
- Processing electronic tasks and messages.
- Creating and managing tasks for clinicians and colleagues.
- Uploading and filing documents and correspondence.
- Recording patient communication accurately.
- Maintaining high standards of data quality.
- Ensuring information is entered against the correct patient record.
- Following practice procedures for workflow and document management.
- Process administrative requests from patients, clinicians and external organisations.
- Deal with incoming and outgoing correspondence.
- Scan, upload, file and distribute documents appropriately.
- Process emails and electronic communications.
- Complete routine administrative tasks accurately and within required timescales.
- Maintain accurate records and filing systems.
- Assist with forms, letters and practice documentation.
- Support the administration of clinics and other practice services.
- Provide cover and assistance to colleagues during busy periods and staff absence.
Depending on training and allocation of duties, the postholder may:
- Process incoming hospital and community correspondence.
- Forward documents to the appropriate clinician.
- Complete administrative actions arising from correspondence.
- Process electronic tasks generated by clinicians.
- Ensure correspondence is attached to the correct patient record.
- Identify information requiring urgent clinical attention and escalate appropriately.
- Follow agreed practice document management procedures.
Within practice procedures, the postholder may:
- Receive repeat prescription requests.
- Explain prescription processes and expected timescales.
- Direct medication queries to the appropriate clinician or pharmacy team.
- Process administrative elements of prescription requests.
- Escalate urgent medication concerns appropriately.
The postholder must not provide clinical medication advice.
Test Results- Deal with patient enquiries regarding test results in accordance with practice procedures.
- Communicate only information authorised for release to the patient.
- Arrange follow-up appointments or actions where instructed by a clinician.
- Escalate any uncertainty regarding a result to an appropriate clinician.
- Maintain confidentiality when discussing results.
- Assist with administrative aspects of referrals.
- Respond to patient enquiries regarding referral progress.
- Direct queries to the appropriate team.
- Process information received from hospitals and community services.
- Escalate urgent referral-related correspondence promptly.
- Maintain accurate records of actions taken.
- Process new patient registrations.
- Check registration information for completeness and accuracy.
- Update patient demographic details.
- Process changes of address and contact information.
- Support patients with access to online services.
- Follow practice procedures regarding patient record access.
The postholder must:
- Maintain confidentiality at all times.
- Access patient records only where required for their role.
- Comply with UK GDPR, the Data Protection Act and NHS information governance requirements.
- Follow practice policies on confidentiality and information security.
- Take care when discussing sensitive information by telephone, email or in person.
- Report any suspected confidentiality or data breach immediately.
- Complete safeguarding training appropriate to the role.
- Be alert to potential safeguarding concerns.
- Escalate safeguarding concerns promptly to the appropriate clinician or safeguarding lead.
- Report patient safety concerns, errors and near misses.
- Follow practice procedures for significant events and incident reporting.
- Work closely with GPs, nurses, healthcare assistants, pharmacists, managers and administrative colleagues.
- Communicate professionally with hospitals, pharmacies and other external organisations.
- Attend meetings and training where required.
- Share relevant information appropriately.
- Support colleagues during periods of annual leave, sickness or high workload.
- Contribute to a positive and respectful working environment.
- Listen calmly and respectfully to patient concerns.
- Resolve straightforward service queries where appropriate.
- Escalate complaints to the appropriate manager.
- Follow the practice complaints procedure.
- Seek assistance where behaviour becomes abusive, threatening or unsafe.
The postholder will be expected to:
- Complete practice induction and mandatory training.
- Undertake training in SystmOne, eConsult and other relevant systems.
- Participate in appraisal and performance review.
- Keep knowledge and skills relevant to the role up to date.
- Undertake additional training as the role develops.
General practice continues to evolve and responsibilities may change over time. The postholder will be expected to undertake other reasonable duties appropriate to the nature and level of the role.
This job description is intended as a guide to the main responsibilities of the post and is not exhaustive.
Person Specification
Qualifications
Essential
- Person Specification Skills
- Essential Skills
- Excellent verbal and written communication skills.
- Clear, professional and confident telephone manner.
- Strong customer service and interpersonal skills.
- Ability to communicate sensitively and respectfully with patients, including those who may be anxious, distressed or frustrated.
- Good administrative and organisational skills.
- Strong attention to detail and accuracy.
- Ability to prioritise competing tasks and manage a varied workload.
- Ability to work effectively in a busy and sometimes pressured environment.
- Confident computer and keyboard skills.
- Ability to learn and use new IT systems.
- Ability to use email and standard Microsoft Office applications.
- Ability to enter and maintain accurate information on electronic systems.
- Ability to work effectively as part of a multidisciplinary team.
- Ability to use initiative whilst recognising the limits of the role.
- Ability to recognise when information or concerns require escalation.
- Ability to follow agreed policies, procedures and protocols.
- Understanding of the importance of confidentiality and data protection.
- Ability to handle sensitive and confidential information appropriately.
- Good problem-solving skills.
- Ability to remain calm and professional during difficult conversations.
- Friendly, approachable and patient-focused manner.
- Reliable, punctual and organised.
- Flexible and adaptable approach to work.
- Willingness to learn and undertake training.
- Ability to accept feedback and develop within the role.
- Commitment to providing a high standard of service to patients.
Desirable
- Desirable Skills
- Experience and confidence using SystmOne.
- Experience using eConsult or another online consultation system.
- Experience using NHS or other healthcare clinical systems.
- Experience processing electronic tasks and clinical workflow.
- Experience managing electronic documents and correspondence.
- Experience booking and managing appointments within a GP practice.
- Experience processing patient registrations and updating patient records.
- Experience dealing with prescription, referral and test result enquiries.
- Experience working within a busy GP reception or telephone environment.
- Knowledge of general practice and primary care services.
- Understanding of NHS terminology and processes.
- Knowledge of safeguarding procedures within a healthcare setting.
- Knowledge of NHS information governance requirements and UK GDPR.
- Experience using Microsoft Outlook, Word and Teams.
- Ability to support and guide patients in using online NHS and practice services.
Experience
Essential
- Essential Experience
- Previous experience in a reception, administration, customer service or public-facing role.
- Experience dealing with members of the public in person and by telephone.
- Experience working as part of a team.
- Experience using computerised systems and maintaining accurate records.
- Experience managing a varied workload and prioritising tasks.
- Experience handling confidential or sensitive information appropriately.
Desirable
- Desirable Experience
- Previous experience working in a GP practice, primary care or NHS setting.
- Previous healthcare reception or administration experience.
- Experience using SystmOne or another clinical system.
- Experience using eConsult or another online consultation platform.
- Experience booking and managing patient appointments.
- Experience processing clinical correspondence, electronic tasks or workflow.
- Experience dealing with prescription, referral and test result enquiries.
- Experience processing patient registrations and maintaining patient records.
- Experience working in a busy telephone-based environment.
- Experience liaising with clinicians, hospitals, pharmacies or other healthcare services.
Person Specification
Qualifications
Essential
- Person Specification Skills
- Essential Skills
- Excellent verbal and written communication skills.
- Clear, professional and confident telephone manner.
- Strong customer service and interpersonal skills.
- Ability to communicate sensitively and respectfully with patients, including those who may be anxious, distressed or frustrated.
- Good administrative and organisational skills.
- Strong attention to detail and accuracy.
- Ability to prioritise competing tasks and manage a varied workload.
- Ability to work effectively in a busy and sometimes pressured environment.
- Confident computer and keyboard skills.
- Ability to learn and use new IT systems.
- Ability to use email and standard Microsoft Office applications.
- Ability to enter and maintain accurate information on electronic systems.
- Ability to work effectively as part of a multidisciplinary team.
- Ability to use initiative whilst recognising the limits of the role.
- Ability to recognise when information or concerns require escalation.
- Ability to follow agreed policies, procedures and protocols.
- Understanding of the importance of confidentiality and data protection.
- Ability to handle sensitive and confidential information appropriately.
- Good problem-solving skills.
- Ability to remain calm and professional during difficult conversations.
- Friendly, approachable and patient-focused manner.
- Reliable, punctual and organised.
- Flexible and adaptable approach to work.
- Willingness to learn and undertake training.
- Ability to accept feedback and develop within the role.
- Commitment to providing a high standard of service to patients.
Desirable
- Desirable Skills
- Experience and confidence using SystmOne.
- Experience using eConsult or another online consultation system.
- Experience using NHS or other healthcare clinical systems.
- Experience processing electronic tasks and clinical workflow.
- Experience managing electronic documents and correspondence.
- Experience booking and managing appointments within a GP practice.
- Experience processing patient registrations and updating patient records.
- Experience dealing with prescription, referral and test result enquiries.
- Experience working within a busy GP reception or telephone environment.
- Knowledge of general practice and primary care services.
- Understanding of NHS terminology and processes.
- Knowledge of safeguarding procedures within a healthcare setting.
- Knowledge of NHS information governance requirements and UK GDPR.
- Experience using Microsoft Outlook, Word and Teams.
- Ability to support and guide patients in using online NHS and practice services.
Experience
Essential
- Essential Experience
- Previous experience in a reception, administration, customer service or public-facing role.
- Experience dealing with members of the public in person and by telephone.
- Experience working as part of a team.
- Experience using computerised systems and maintaining accurate records.
- Experience managing a varied workload and prioritising tasks.
- Experience handling confidential or sensitive information appropriately.
Desirable
- Desirable Experience
- Previous experience working in a GP practice, primary care or NHS setting.
- Previous healthcare reception or administration experience.
- Experience using SystmOne or another clinical system.
- Experience using eConsult or another online consultation platform.
- Experience booking and managing patient appointments.
- Experience processing clinical correspondence, electronic tasks or workflow.
- Experience dealing with prescription, referral and test result enquiries.
- Experience processing patient registrations and maintaining patient records.
- Experience working in a busy telephone-based environment.
- Experience liaising with clinicians, hospitals, pharmacies or other healthcare services.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
The Panton Practice
Address
14 Gervis Road
Bournemouth
BH1 3EG
United Kingdom
Employer's website
Employer details
Employer name
The Panton Practice
Address
14 Gervis Road
Bournemouth
BH1 3EG
United Kingdom
Employer's website
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Posted 1 month(s) ago
Reference: E0062-26-0098
Job summary
Its an exciting time to join the PHL Group team. Our teams are ambitious and committed to delivering excellent services to those within our care.Were recruiting Advanced Clinical Practitioners (ACP) and Advanced Nurse Practitioner (ANP) from a variety of professional backgrounds including nurses, pharmacists and paramedics if youre experienced, with a Masters level award or equivalent and keen to taken on an expanded role within Primary Care, we would welcome your application.
As an Advanced Clinical Practitioner, within our Urgent Treatment Centres, you will support existing clinical care to enhance the capacity and capability within our multi-professional teams.
You will be responsible for the assessment of health and clinical needs of our patients, undertaking consultations as an autonomous practitioner, using your advanced clinical practice skills, and own clinical judgement to diagnose, treat, refer or discharge patients. This role will be face to face supported by a variable rota covering weekdays, evenings, weekends and bank holidays.
- Carry out consultations with patients taking a comprehensive patient history; physical examinations and use of your expert knowledge and clinical judgement to identify potential diagnosis.
- Decide on and carry out treatment, including the prescribing of medicine or referring to primary or secondary care specialist services within local agreed pathways and protocols as appropriate,
- Provide clinical advice and mentorship to junior clinical staff.
Main duties of the job
Qualifications, Experience & Training
- Registered Nurse, Paramedic, Pharmacist,
- Masters Degree in Advanced Clinical Practice (equivalent or higher),
- Clinical skills qualification at degree level,
- Evidence of completion of study in minor illness,
- Independent prescriber,
- Evidence of study in minor injury or willingness to develop these skills,
- Evidence of completion of study in paediatric minor illness or willingness to develop these skills,
- Evidence of study in paediatric minor injury or willingness to develop these skills.
Competitive benefits package will be offered.
We are looking for ACPs across a number or our sites in Staffordshire and the North East.
For a full job description, further information about this role or to apply please contact the Recruitment team via email at [email protected].
As part of our ongoing commitment to support theArmed Forces community, PHL Group has been awarded the Defence Employers Recognition Scheme Silver Award and Veteran Aware accreditation. These prestigious accolades highlight our unwavering dedication to supporting ex-military personnel, recognising the value that serving personnel, both regular and reservists, veterans and military families contribute to our business and our country.
About us
PHL Group was founded in 2009 by a team of commercial partners and experienced General Practitioners with a clear vision of providing services that would contribute to and benefit the local healthcare economy. PHL (formerly known as Hampshire Doctors on Call) runs Integrated Urgent Care, which evolved from the former Out of Hours model, for localities in Hampshire and the Isle of Wight. All of the core services which look after patients with an urgent healthcare need are joined up together, and PHL work closely with system partners such as South Central Ambulance Service. The services we operate include call handling, telephone clinical assessment, out of hours home visiting services and some face-to-face Primary Care appointments services in Hampshire. In 2021 a newly formed Healthcare Division was created and incorporates PHLs Urgent Care, Primary Care and Youla Care Concierge Services. The new division combines PHL's healthcare operations into one team and utilises internal and external resources efficiently to achieve our organisations vision: to be an innovative healthcare enabler, known for providing a range of high-quality care.
PHL Group aims to assist candidates with their transition into a career in the thriving and fast-paced private healthcare industry. We are looking for talented individuals that want to join us on our journey to becoming the fastest growing, most trusted healthcare organisation.
Details
Date posted
18 August 2026
Pay scheme
Other
Salary
£26.65 to £46.59 an hour Depending on shift enhancements
Contract
Permanent
Working pattern
Full-time, Part-time, Home or remote working
Reference number
E0062-26-0098
Job locations
56 South Broadway Street
BURTON-ON-TRENT
Staffordshire
DE14 3NA
United Kingdom
All Saints Doctors Surgery
95 South Broadway Street
Burton-on-trent
Staffordshire
DE14 3NA
United Kingdom
Staffordshire House - UCC
Warren Street
Longton
Staffordshire
ST3 1QD
United Kingdom
Royal Stoke University Hospital
Newcastle Road
Stoke-on-trent
ST4 6QG
United Kingdom
Sir Robert Peel Hospital
Plantation Lane
Mile Oak
Tamworth
Staffordshire
B783NG
United Kingdom
Cannock Chase Hospital
Brunswick Road
Cannock
Staffordshire
WS11 5XY
United Kingdom
Leek Moorlands Hospital
Ashbourne Road
Leek
Staffordshire
ST13 5BQ
United Kingdom
Job description
Job responsibilities
The Advanced Nurse Practitioner will be responsible for the assessment of health and clinical needs of the patient. To undertake consultations with patients as an autonomous practitioner using advanced clinical practice skills, own clinical judgement to diagnose, treat, refer or discharge patients
Key Responsibilities:
Service delivery
Undertake consultations with patients taking a comprehensive patient history, carry out physical examination use their expert knowledge and clinical judgement to identify the potential diagnosis
Exercise a higher degree of personal and professional autonomy using advances clinical practice skills to include clinical interventions
Refer patients for investigations when necessary/appropriate
Make a final diagnosis, decide on and carry out treatment, including the prescribing of medicine or referring to primary or secondary care specialist services within local agreed pathways and protocols as appropriate
Ensure that all treatments and care provided are based on best practice/evidence based care
Use their extensive to plan and provide skilled competent care to meet the patients health and social care needs, involving other members of the healthcare team as appropriate
Work with multi-disciplinary and multi-agency teams in order to ensure patient needs are met
Asses and evaluate, with the patient, the effectiveness of the treatment and care provided and make changes as needed
Use independent/supplementary prescribing skills for benefits of patient care
Work independently and as part of a team
Provide support/leadership/training/education
Assist in clinical audit and setting and monitoring of service and unscheduled care
Identify and take appropriate actions to address risk to the patient, this will include:
Identification of emergency care needs requiring despatch of a 999 ambulance
Safeguarding children and protection of vulnerable adult issues which require referral on to other agencies in line with local policies
Work independently and at the same time contribute to the work of the whole team to ensure the delivery of a consistently high level of service, this will include;
Taking responsibility and being accountable for managing own workload, risk assessment and management, acting within professional codes and appropriately to the Clinical Lead for advice and support
Undertaking other duties when required, such as audits or administrative tasks
Identifying issues which may negatively impact upon service delivery and reporting these on to the Clinical Lead, Operational Team Leader/Shift Manager in a timely fashion
Acting as a clinical resource for non-clinical staff who may require advice and support
Maintain contemporaneous records of the consultation and action using the computer software and where necessary written records, in line with NMC guidance and local policies, guidelines and procedures
Remain focused on the delivery of an excellent service within an unpredictable, diverse and challenging workload
Communication
Work effectively as a team member, supporting and communicating with other professional colleagues and clinicians
Use critical thinking and effective communication skills to holistically assess patients needs and determine relevant culture, social, economic factors in a respectful and non-judgemental manner
Provide a professional, courteous and efficient service consistent with organisational standards for patients seeking assistance from the service, maintaining a professional and reassuring manner at all times
Utilise advanced listening, probing and facilitative skills across a diverse range of cases, some of which may be highly challenging due to emotive circumstances, communication difficulties and patient anxiety
Utilise complex communication skills to negotiate and provide support to patients who may be non-compliant with the recommended outcomes
Utilise interpreter services, communication aids and other resources, to address barriers to communication and understanding
Effectively use a range of communication methods (e.g. telephone, email, fax, letter and report writing) to facilitate communication at all levels within and external to the organisation
Education, Training and Development
Actively participate in the individual annual review process
Actively participate in individual and service performance reviews
In conjunction with line manager take responsibility for identifying and addressing personal/professional development needs in line with service requirements and to meet the requirements of professional registration and revalidation
Actively participate in clinical supervision to facilitate personal and professional development
Contribute to the development of a learning environment in which organisational and professional development can flourish
Contribute to the training of other staff where required
Support new staff in their development and participate in supervision, teaching and mentorship to help new staff develop and achieve competency to perform their role
Attend statutory, mandatory and any other relevant training courses/updates (e.g. IT and computer skills including specific decision support / clinical tool kits, Governance and Health and Safety)
Share and utilise professional knowledge, skills and expertise with colleagues to enhance the service delivered to patients
Information Management and Technology
Keep contemporaneous and accurate records during the patient consultation within the relevant software programme and maintain paper records as appropriate
Maintain confidentiality in relation to all information governance requirements, ensuring that data is only disclosed in compliance with such
Develop and maintain knowledge and competence in computer skills in order to access software applications, databases, documents, email and approved intranet / internet resources
Develop and maintain knowledge and competence is using telephony
Governance, Quality and Service Development
Contribute to the achievement of service standards and performance requirements by participating in regular quality monitoring and individual performance reviews
Attend and contribute to meetings, workshops, and other groups in order to support the on-going development of the service
Participate in audit, customer satisfaction programmes, research and other quality improvement activities
Participate in the investigation of incidents, complaints and other issues as required
Adhere to organisation policies, procedures and guidelines
Adhere to professional codes of conduct and guidelines
The post holder must, at all times, act honestly and open and comply with relevant corporate governance requirements, employment legislation, standards of business conduct, codes of openness and accountability
Other
At all times to act in a professional manner and to also act as a role subordinates and peers
Work flexibly to support the needs of the service
Undertake any other duties, role and responsibilities commensurate with the nature and grading of the post or as reasonably requested by the Clinical Lead.
Job description
Job responsibilities
The Advanced Nurse Practitioner will be responsible for the assessment of health and clinical needs of the patient. To undertake consultations with patients as an autonomous practitioner using advanced clinical practice skills, own clinical judgement to diagnose, treat, refer or discharge patients
Key Responsibilities:
Service delivery
Undertake consultations with patients taking a comprehensive patient history, carry out physical examination use their expert knowledge and clinical judgement to identify the potential diagnosis
Exercise a higher degree of personal and professional autonomy using advances clinical practice skills to include clinical interventions
Refer patients for investigations when necessary/appropriate
Make a final diagnosis, decide on and carry out treatment, including the prescribing of medicine or referring to primary or secondary care specialist services within local agreed pathways and protocols as appropriate
Ensure that all treatments and care provided are based on best practice/evidence based care
Use their extensive to plan and provide skilled competent care to meet the patients health and social care needs, involving other members of the healthcare team as appropriate
Work with multi-disciplinary and multi-agency teams in order to ensure patient needs are met
Asses and evaluate, with the patient, the effectiveness of the treatment and care provided and make changes as needed
Use independent/supplementary prescribing skills for benefits of patient care
Work independently and as part of a team
Provide support/leadership/training/education
Assist in clinical audit and setting and monitoring of service and unscheduled care
Identify and take appropriate actions to address risk to the patient, this will include:
Identification of emergency care needs requiring despatch of a 999 ambulance
Safeguarding children and protection of vulnerable adult issues which require referral on to other agencies in line with local policies
Work independently and at the same time contribute to the work of the whole team to ensure the delivery of a consistently high level of service, this will include;
Taking responsibility and being accountable for managing own workload, risk assessment and management, acting within professional codes and appropriately to the Clinical Lead for advice and support
Undertaking other duties when required, such as audits or administrative tasks
Identifying issues which may negatively impact upon service delivery and reporting these on to the Clinical Lead, Operational Team Leader/Shift Manager in a timely fashion
Acting as a clinical resource for non-clinical staff who may require advice and support
Maintain contemporaneous records of the consultation and action using the computer software and where necessary written records, in line with NMC guidance and local policies, guidelines and procedures
Remain focused on the delivery of an excellent service within an unpredictable, diverse and challenging workload
Communication
Work effectively as a team member, supporting and communicating with other professional colleagues and clinicians
Use critical thinking and effective communication skills to holistically assess patients needs and determine relevant culture, social, economic factors in a respectful and non-judgemental manner
Provide a professional, courteous and efficient service consistent with organisational standards for patients seeking assistance from the service, maintaining a professional and reassuring manner at all times
Utilise advanced listening, probing and facilitative skills across a diverse range of cases, some of which may be highly challenging due to emotive circumstances, communication difficulties and patient anxiety
Utilise complex communication skills to negotiate and provide support to patients who may be non-compliant with the recommended outcomes
Utilise interpreter services, communication aids and other resources, to address barriers to communication and understanding
Effectively use a range of communication methods (e.g. telephone, email, fax, letter and report writing) to facilitate communication at all levels within and external to the organisation
Education, Training and Development
Actively participate in the individual annual review process
Actively participate in individual and service performance reviews
In conjunction with line manager take responsibility for identifying and addressing personal/professional development needs in line with service requirements and to meet the requirements of professional registration and revalidation
Actively participate in clinical supervision to facilitate personal and professional development
Contribute to the development of a learning environment in which organisational and professional development can flourish
Contribute to the training of other staff where required
Support new staff in their development and participate in supervision, teaching and mentorship to help new staff develop and achieve competency to perform their role
Attend statutory, mandatory and any other relevant training courses/updates (e.g. IT and computer skills including specific decision support / clinical tool kits, Governance and Health and Safety)
Share and utilise professional knowledge, skills and expertise with colleagues to enhance the service delivered to patients
Information Management and Technology
Keep contemporaneous and accurate records during the patient consultation within the relevant software programme and maintain paper records as appropriate
Maintain confidentiality in relation to all information governance requirements, ensuring that data is only disclosed in compliance with such
Develop and maintain knowledge and competence in computer skills in order to access software applications, databases, documents, email and approved intranet / internet resources
Develop and maintain knowledge and competence is using telephony
Governance, Quality and Service Development
Contribute to the achievement of service standards and performance requirements by participating in regular quality monitoring and individual performance reviews
Attend and contribute to meetings, workshops, and other groups in order to support the on-going development of the service
Participate in audit, customer satisfaction programmes, research and other quality improvement activities
Participate in the investigation of incidents, complaints and other issues as required
Adhere to organisation policies, procedures and guidelines
Adhere to professional codes of conduct and guidelines
The post holder must, at all times, act honestly and open and comply with relevant corporate governance requirements, employment legislation, standards of business conduct, codes of openness and accountability
Other
At all times to act in a professional manner and to also act as a role subordinates and peers
Work flexibly to support the needs of the service
Undertake any other duties, role and responsibilities commensurate with the nature and grading of the post or as reasonably requested by the Clinical Lead.
Person Specification
Experience
Essential
- Minimum 5 year post registration experience
- 2 years experience of working as a practitioner in a primary care environment, Emergency Department, Urgent Care Centre, MAU/EAU or other first contact setting, evidence of excellent assessment skills
- Experience of having provided mentorship and/or coaching to other staff
- Experience of having participated in service improvement activates including audit and research
Qualifications
Essential
- Registered Nurse First Level Nurse or other healthcare professional qualification leading to registration
- Evidence of degree level study or equivalent
- Degree in advanced practice or equivalent (to include research an evidence to inform practice, clinical leadership, work-based learning, clinical history taking and examination skills, pathophysiology, investigations and immediate management, non-medical prescribing)
- Evidence of completion of study in minor illness
- Evidence of study in minor injury
- Evidence of completion of study in paediatric minor illness
- Evidence of study in paediatric minor injury
- Masters level study in advanced practice
- Independent/supplementary prescriber
Desirable
- Evidence of study to conduct paediatric clinical examination
- Teaching/training qualifications such as ENB998 or equivalent
Person Specification
Experience
Essential
- Minimum 5 year post registration experience
- 2 years experience of working as a practitioner in a primary care environment, Emergency Department, Urgent Care Centre, MAU/EAU or other first contact setting, evidence of excellent assessment skills
- Experience of having provided mentorship and/or coaching to other staff
- Experience of having participated in service improvement activates including audit and research
Qualifications
Essential
- Registered Nurse First Level Nurse or other healthcare professional qualification leading to registration
- Evidence of degree level study or equivalent
- Degree in advanced practice or equivalent (to include research an evidence to inform practice, clinical leadership, work-based learning, clinical history taking and examination skills, pathophysiology, investigations and immediate management, non-medical prescribing)
- Evidence of completion of study in minor illness
- Evidence of study in minor injury
- Evidence of completion of study in paediatric minor illness
- Evidence of study in paediatric minor injury
- Masters level study in advanced practice
- Independent/supplementary prescriber
Desirable
- Evidence of study to conduct paediatric clinical examination
- Teaching/training qualifications such as ENB998 or equivalent
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Partnering Health Ltd
Address
56 South Broadway Street
BURTON-ON-TRENT
Staffordshire
DE14 3NA
United Kingdom
Employer's website
https://www.phlgroup.co.uk/ (Opens in a new tab)
Employer details
Employer name
Partnering Health Ltd
Address
56 South Broadway Street
BURTON-ON-TRENT
Staffordshire
DE14 3NA
United Kingdom
Employer's website
https://www.phlgroup.co.uk/ (Opens in a new tab)
Apply Now
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Success!
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Posted 1 month(s) ago
Reference: 88
Job summary
Contact Centre Agent
DBS Level required: Enhanced
Join our Bradley Contact Centre team and help patients access safe, timely care.
What the Role Offers
You will handle calls, book appointments and support patients through busy periods.
Pay Rates
Rates:
- In Hours: 13.21 per hour, MonFri 08.0018.00
- Out of Hours: 14.21 per hour, evenings and weekends
Base Location
Local Care Direct, Unit 2, Longbow Close, Bradley, Huddersfield, HD2 1GQ.
Hybrid working may be available after training and probation.
Shifts Available
Various shifts available to suit full-time or part-time applicants.
Monday, Weeks 1, 3 & 4 - 13:00 - 18:29 Monday, Weeks 1-4, 1800-2159 Monday, Weeks 1-4, 1800-2359 Tuesday, Week 4, 1300-1829 Tuesday, Week 4, 1800-2159 Tuesday, Weeks 1-4, 1800-2359 Thursday, Weeks 1-4, 1800-2159 Thursday, Weeks 2 & 4, 1800-2359 Saturday, Weeks 1-4, 1000-2159 Saturday, Weeks 1-4, 1600-1959 Saturday, Week 2, 2000-2359 Sunday, Weeks 1-4, 1000-2159
Please note: our rota operates on a 4-week rolling basis to meet service demand.
Main Duties and Responsibilities
Main duties:
- Handle inbound calls professionally
- Book appointments using SystmOne
- Manage appointment diaries
- Reassure patients and provide clear information
- Support safe queue management
- Complete admin tasks
- Work flexibly to meet demand
- Follow policies and confidentiality rules
Main duties of the job
Qualifications
- Essential: Level 2 English & Maths (GCSE Grade C or equivalent)
- Desirable: None specified
- Essential: Working in a call centre environment or dealing with the public on the telephone
- Desirable:
- Working with core operational systems System One
- Working in a healthcare environment
- Essential:
- Highly developed communication skills verbal and written
- High levels of organisation
- Logical thinker
- High levels of empathy
- Strong IT skills inc. knowledge of MS Office
- Conflict resolution skills
- Able to develop good relationships with customers both internal and external
- Following processes
- Desirable: Negotiation and influencing skills
- Essential:
- Local Care Direct Services
- Fluent in English language
- Desirable:
- Knowledge of working in a Healthcare Environment
- NHS Services
- Health and safety principles
About us
At Local Care Direct, we are proud to be a values-led social enterprise providing essential health and support services across West Yorkshire. Since 2004, our teams have helped people access the right advice, care and support in the right place, at the right time and as close to home as possible.
With around 500 colleagues working across seventeen sites, we deliver services 24 hours a day, 365 days a year, including GP out-of-hours care, urgent treatment centres, walk-in services, a central contact centre, dental assessment and booking, and tailored support for NHS partners.
We are looking for people who share our commitment to honesty, integrity, fairness, consistency, kindness and respect. In return, you will be part of a supportive, inclusive organisation where colleagues are valued and encouraged to make a real difference for patients, partners and local communities.
As part of our team, you will have access to development opportunities, clear progression pathways and a range of employee benefits, including:
- NHS pension scheme
- Dedicated volunteer leave
- 25 days annual leave, plus bank holidays, increasing with service
- Employee Assistance Programme for confidential wellbeing support
- Hybrid and flexible working options, dependent on role
- Access to the Blue Light Card for national discounts
If you want to be part of an organisation that puts people first and supports you to develop, we would welcome your application.
Click here to access our website: Local Care Direct
Details
Date posted
17 August 2026
Pay scheme
Other
Salary
£13.21 an hour £14.21 for out of hours
Contract
Permanent
Working pattern
Part-time
Reference number
88
Job locations
Unit 2
Longbow Close
Bradley
West Yorkshire
HD2 1GQ
United Kingdom
Job description
Job responsibilities
To find out more about this exciting opportunity, please see the advert on our website. This can be viewed until the deadline.
Job description
Job responsibilities
To find out more about this exciting opportunity, please see the advert on our website. This can be viewed until the deadline.
Person Specification
Qualifications
Essential
- Please see job description
Desirable
- Please see job description
Experience
Essential
- Please see job description
Desirable
- Please see job description
Additional Criteria
Essential
- Please see job description
Desirable
- Please see job description
Person Specification
Qualifications
Essential
- Please see job description
Desirable
- Please see job description
Experience
Essential
- Please see job description
Desirable
- Please see job description
Additional Criteria
Essential
- Please see job description
Desirable
- Please see job description
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Local Care Direct
Address
Unit 2
Longbow Close
Bradley
West Yorkshire
HD2 1GQ
United Kingdom
Employer's website
https://www.localcaredirect.org/ (Opens in a new tab)
Employer details
Employer name
Local Care Direct
Address
Unit 2
Longbow Close
Bradley
West Yorkshire
HD2 1GQ
United Kingdom
Employer's website
https://www.localcaredirect.org/ (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 1 month(s) ago
Reference: A2890-26-0003
Job summary
We are looking for an enthusiastic, accurate and patient-focused Dispenser to join our friendly dispensary team at Prince of Wales Surgery, based at our Portesham branch.
This is an excellent opportunity for an experienced Dispenser, or someone with relevant pharmacy/healthcare experience who is keen to develop their skills within a GP dispensary.
You will play an important role in providing a safe, efficient and high-quality dispensing service to our patients. Working closely with our Dispensary Lead and wider practice team, you will be responsible for accurate dispensing, prescription management, stock control and supporting patients with medication-related enquiries.
We are looking for someone who takes pride in their work, has excellent attention to detail and enjoys working as part of a supportive team, while also being confident working independently. In return, you will join a practice that values its staff and is committed to delivering high standards of patient care.
Main duties of the job
As a Dispenser, your main responsibilities will include:
- Dispensing acute and repeat prescriptions accurately and safely in accordance with practice procedures, dispensing regulations and SOPs.
- Processing medication requests and preparing prescriptions and medication for collection, delivery and care home requirements.
- Undertaking final accuracy checks where appropriately trained and authorised.
- Supporting patients with routine medication-related enquiries and escalating more complex queries appropriately.
- Ensuring prescription charges are collected and recorded accurately.
- Supporting the ordering, receipt, storage and stock rotation of dispensary stock.
- Carrying out expiry date checks, stock takes and inventory control.
- Identifying and reporting dispensing errors, near misses, stock discrepancies and other risks.
- Supporting audits, quality improvement work and DSQS requirements.
- Maintaining accurate patient records and following confidentiality, information governance, health and safety and infection prevention requirements.
- Supporting the induction, training and day-to-day guidance of Dispensary Administrators and new team members.
- Contributing to a positive, supportive and collaborative dispensary team.
The successful candidate will need to be organised, reliable and calm under pressure, with excellent attention to detail and a strong commitment to patient safety and high-quality service.
About us
Prince of Wales Surgery is a GP practice serving approximately 10,000 patients across two sites in West Dorset, with our main surgery in Dorchester and our branch surgery in Portesham.
Our Portesham branch includes our dispensary, providing an important service to eligible patients within our rural community. The dispensary team works closely with our wider clinical and administrative teams to ensure patients receive their medication safely, accurately and in a timely manner.
We are a busy and forward-thinking practice with a strong focus on patient care, teamwork and continuous improvement. We are committed to supporting our staff to develop their skills and to maintaining a positive, professional and supportive working environment.
This is an opportunity to become part of a friendly team where your work has a direct and meaningful impact on the patients we serve.
Details
Date posted
17 August 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Part-time
Reference number
A2890-26-0003
Job locations
Prince Of Wales Surgery
The Surgery
Malthouse Meadows
Portesham
Dorset
DT3 4NS
United Kingdom
Job description
Job responsibilities
Job Summary
To provide a safe, efficient and patient-centred dispensing service, ensuring prescriptions are dispensed accurately and in accordance with practice procedures, dispensing regulations and Standard Operating Procedures (SOPs).
The role involves dispensing medications, supporting stock control processes, assisting patients with medication-related enquiries and contributing to the smooth day-to-day operation of the dispensary service.
The Dispenser will work closely with the Dispensary Lead and wider practice team to maintain high standards of patient care, safety, accuracy and service delivery. The post-holder will also support the training and development of Dispensary Administrators and contribute to continuous improvement within the dispensary.
Main Duties and ResponsibilitiesDispensing, Prescription Management and Patient Services- Dispense acute and repeat prescriptions accurately in accordance with SOPs and dispensing regulations.
- Ensure all dispensed items are prepared safely, accurately and within agreed timescales.
- Undertake final accuracy checks where appropriately trained and authorised.
- Support the safe processing, assembly and issuing of prescriptions.
- Resolve routine prescription queries and escalate complex issues to the Dispensary Lead, clinicians or management team as appropriate.
- Process medication requests in accordance with practice procedures and NHS regulations.
- Assist patients with medication-related enquiries in a professional and patient-focused manner.
- Promote appropriate medication ordering and support medication reconciliation where required.
- Prepare prescriptions and medication for collection, delivery services and care home requirements.
- Ensure prescription charges are collected and recorded accurately in accordance with practice procedures.
- Maintain accurate patient records and update information within the clinical system.
- Communicate effectively with patients, carers, healthcare professionals and colleagues.
- Support the ordering, receipt and storage of dispensary stock.
- Carry out stock rotation and expiry date checks to minimise waste and ensure patient safety.
- Report stock shortages, discrepancies and supply issues to the Dispensary Lead.
- Assist with stock takes and inventory control procedures.
- Ensure dispensary areas are maintained in a clean, safe and organised condition.
- Follow and comply with all dispensary SOPs, policies and procedures.
- Identify and report dispensing errors, near misses and risks in line with practice procedures.
- Assist with audits, quality improvement initiatives and DSQS requirements as requested.
- Support the induction, training and day-to-day guidance of Dispensary Administrators and new team members.
- Contribute to maintaining a positive, supportive and collaborative team environment.
- Undertake mandatory training and competency assessments as required.
- Participate in annual appraisal and performance reviews.
- Maintain professional knowledge and skills relevant to dispensing practice.
- Keep up to date with changes to dispensing procedures, medicines management guidance and NHS requirements.
- Uphold patient confidentiality and information governance standards at all times.
- Promote equality, diversity and inclusion in line with practice policies.
- Follow health and safety and infection prevention procedures.
- Undertake any other reasonable duties appropriate to the role and grade as requested by the Partners, Senior Management Team or Dispensary Lead.
Maintain strict confidentiality regarding patient, staff and practice information and ensure compliance with data protection and information governance policies.
Equality and DiversityPromote equality, diversity and inclusion and treat all patients, carers and colleagues with dignity and respect.
QualityMaintain high standards of safety and quality, identify risks and contribute to service improvement, while managing workload and resources effectively.
CommunicationCommunicate effectively with staff, patients, carers and external organisations and adapt communication methods to meet individual needs.
Personal and Professional DevelopmentParticipate in annual appraisal and ongoing training, take responsibility for own development and support the development of others.
This Job Description is not exhaustive and will be reviewed periodically. The post-holder is expected to carry out any reasonable duties requested by the Partners or Senior Management Team.
Job description
Job responsibilities
Job Summary
To provide a safe, efficient and patient-centred dispensing service, ensuring prescriptions are dispensed accurately and in accordance with practice procedures, dispensing regulations and Standard Operating Procedures (SOPs).
The role involves dispensing medications, supporting stock control processes, assisting patients with medication-related enquiries and contributing to the smooth day-to-day operation of the dispensary service.
The Dispenser will work closely with the Dispensary Lead and wider practice team to maintain high standards of patient care, safety, accuracy and service delivery. The post-holder will also support the training and development of Dispensary Administrators and contribute to continuous improvement within the dispensary.
Main Duties and ResponsibilitiesDispensing, Prescription Management and Patient Services- Dispense acute and repeat prescriptions accurately in accordance with SOPs and dispensing regulations.
- Ensure all dispensed items are prepared safely, accurately and within agreed timescales.
- Undertake final accuracy checks where appropriately trained and authorised.
- Support the safe processing, assembly and issuing of prescriptions.
- Resolve routine prescription queries and escalate complex issues to the Dispensary Lead, clinicians or management team as appropriate.
- Process medication requests in accordance with practice procedures and NHS regulations.
- Assist patients with medication-related enquiries in a professional and patient-focused manner.
- Promote appropriate medication ordering and support medication reconciliation where required.
- Prepare prescriptions and medication for collection, delivery services and care home requirements.
- Ensure prescription charges are collected and recorded accurately in accordance with practice procedures.
- Maintain accurate patient records and update information within the clinical system.
- Communicate effectively with patients, carers, healthcare professionals and colleagues.
- Support the ordering, receipt and storage of dispensary stock.
- Carry out stock rotation and expiry date checks to minimise waste and ensure patient safety.
- Report stock shortages, discrepancies and supply issues to the Dispensary Lead.
- Assist with stock takes and inventory control procedures.
- Ensure dispensary areas are maintained in a clean, safe and organised condition.
- Follow and comply with all dispensary SOPs, policies and procedures.
- Identify and report dispensing errors, near misses and risks in line with practice procedures.
- Assist with audits, quality improvement initiatives and DSQS requirements as requested.
- Support the induction, training and day-to-day guidance of Dispensary Administrators and new team members.
- Contribute to maintaining a positive, supportive and collaborative team environment.
- Undertake mandatory training and competency assessments as required.
- Participate in annual appraisal and performance reviews.
- Maintain professional knowledge and skills relevant to dispensing practice.
- Keep up to date with changes to dispensing procedures, medicines management guidance and NHS requirements.
- Uphold patient confidentiality and information governance standards at all times.
- Promote equality, diversity and inclusion in line with practice policies.
- Follow health and safety and infection prevention procedures.
- Undertake any other reasonable duties appropriate to the role and grade as requested by the Partners, Senior Management Team or Dispensary Lead.
Maintain strict confidentiality regarding patient, staff and practice information and ensure compliance with data protection and information governance policies.
Equality and DiversityPromote equality, diversity and inclusion and treat all patients, carers and colleagues with dignity and respect.
QualityMaintain high standards of safety and quality, identify risks and contribute to service improvement, while managing workload and resources effectively.
CommunicationCommunicate effectively with staff, patients, carers and external organisations and adapt communication methods to meet individual needs.
Personal and Professional DevelopmentParticipate in annual appraisal and ongoing training, take responsibility for own development and support the development of others.
This Job Description is not exhaustive and will be reviewed periodically. The post-holder is expected to carry out any reasonable duties requested by the Partners or Senior Management Team.
Person Specification
Qualifications
Essential
- GCSE English and Maths at Grade C/4 or above.
- NVQ Level 2 in Pharmacy Services (or equivalent), or willingness to work towards the qualification.
Desirable
- Accredited checking dispenser qualification.
- Additional dispensing or medicines management training.
Additional Skills and Attributes
Essential
- Strong attention to detail and a high level of accuracy.
- Good organisational and time management skills.
- Excellent communication and interpersonal skills.
- Ability to work effectively under pressure.
- Understanding of confidentiality and data protection requirements.
- Good IT skills, including Microsoft Office.
- Reliable, professional and trustworthy.
- Patient-focused approach.
- Ability to work effectively as part of a team and independently.
- Calm and effective under pressure.
- Flexible and adaptable approach.
Desirable
- Knowledge of NHS dispensing regulations and prescription processes.
- Understanding of DSQS requirements.
- Knowledge of stock control and medicines management procedures.
- Proactive and forward-thinking approach.
- Ability to act as a positive role model for colleagues.
- Commitment to continuous improvement.
Experience
Essential
- Experience working in a dispensary, pharmacy or healthcare environment.
- Experience handling confidential information.
- Experience dispensing prescriptions or supporting medicines management processes.
Desirable
- Experience working within a GP dispensary.
- Experience using SystmOne or a similar clinical system.
- Experience supporting or training colleagues.
Person Specification
Qualifications
Essential
- GCSE English and Maths at Grade C/4 or above.
- NVQ Level 2 in Pharmacy Services (or equivalent), or willingness to work towards the qualification.
Desirable
- Accredited checking dispenser qualification.
- Additional dispensing or medicines management training.
Additional Skills and Attributes
Essential
- Strong attention to detail and a high level of accuracy.
- Good organisational and time management skills.
- Excellent communication and interpersonal skills.
- Ability to work effectively under pressure.
- Understanding of confidentiality and data protection requirements.
- Good IT skills, including Microsoft Office.
- Reliable, professional and trustworthy.
- Patient-focused approach.
- Ability to work effectively as part of a team and independently.
- Calm and effective under pressure.
- Flexible and adaptable approach.
Desirable
- Knowledge of NHS dispensing regulations and prescription processes.
- Understanding of DSQS requirements.
- Knowledge of stock control and medicines management procedures.
- Proactive and forward-thinking approach.
- Ability to act as a positive role model for colleagues.
- Commitment to continuous improvement.
Experience
Essential
- Experience working in a dispensary, pharmacy or healthcare environment.
- Experience handling confidential information.
- Experience dispensing prescriptions or supporting medicines management processes.
Desirable
- Experience working within a GP dispensary.
- Experience using SystmOne or a similar clinical system.
- Experience supporting or training colleagues.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Prince of Wales Surgery
Address
Prince Of Wales Surgery
The Surgery
Malthouse Meadows
Portesham
Dorset
DT3 4NS
United Kingdom
Employer's website
Employer details
Employer name
Prince of Wales Surgery
Address
Prince Of Wales Surgery
The Surgery
Malthouse Meadows
Portesham
Dorset
DT3 4NS
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 1 month(s) ago
Reference: 1538509642
Job summary
Are you looking for a Weekend chef role where you can be creative and work with a dedicated team? Are you looking for a Weekend chef role where you can be creative and work with a dedicated team? If so, join Thornford Park. This position will ideally be working both Saturday and Sunday; however, we are open to the possibility of a job share. As a crucial part of the kitchen team, youll play a vital role in crafting daily meals for service users, staff and visitors. Dive into food preparation and elevate your role by providing guidance and training to your peers. There are regular activities, events and special occasions throughout the year which youll also cater for World Food day, Christmas, Easter, Family Day and many more. In other words, plenty of chance to be creative and do something different. Its a calm and pleasurable working environment, where youll be able to manage your workload and enjoy creating delicious meals. Theres a great social aspect to this role where you can interact with people outside the kitchen regularly.
Main duties of the job
The Weekend Chef position at Thornford Park, part of Elysium Healthcare, offers a creative role with a supportive kitchen team. This role mainly involves working Saturday and Sunday but could potentially be a job share. The chef will play a key part in preparing meals for service users, staff, and visitors while also offering guidance and training to colleagues. There are numerous opportunities to cater for events and occasions like World Food Day and Christmas, allowing for creativity and variety. The role involves maintaining food storage standards, adhering to hygiene regulations, and involves some administrative duties like cost control and menu planning.
About us
Elysium Healthcare, a part of the Ramsay Health Care network, is a renowned provider of specialized health services with over 8,000 employees. They operate more than 80 services across England and Wales, focusing on Mental Health, Neurological, Learning Disabilities, Autism, and more. With a commitment to delivering high-quality care in varied settings, Elysium emphasizes recovery and independence for its service users. Their facilities are well-equipped to handle complex cases, providing tailored interventions and support. As an inclusive employer, they are committed to safer recruitment practices and the welfare of everyone involved in their services.
Details
Date posted
17 August 2026
Pay scheme
Other
Salary
£27,820 a year
Contract
Permanent
Working pattern
Full-time
Reference number
1538509642
Job locations
Elysium Healthcare
Thatcham
RG19 8ET
United Kingdom
Job description
Job responsibilities
Are you looking for a Weekend chef role where you can be creative and work with a dedicated team?
Are you looking for a Weekend chef role where you can be creative and work with a dedicated team? If so, join Thornford Park. This position will ideally be working both Saturday and Sunday; however, we are open to the possibility of a job share.
As a crucial part of the kitchen team, you’ll play a vital role in crafting daily meals for service users, staff and visitors. Dive into food preparation and elevate your role by providing guidance and training to your peers.
There are regular activities, events and special occasions throughout the year which you’ll also cater for – World Food day, Christmas, Easter, Family Day and many more. In other words, plenty of chance to be creative and do something different.
It’s a calm and pleasurable working environment, where you’ll be able to manage your workload and enjoy creating delicious meals. There’s a great social aspect to this role where you can interact with people outside the kitchen regularly.
As a Weekend Chef you will be:
- Supporting the Head Chef for the day-to-day running of the kitchen
- Maintaining good food storage procedures and stock rotation according to established procedures
- Preparing, planning and cooking meals to a consistently high standard, taking account of any special requests or dietary requirements within the unit
- Serving service users, staff and visitors with food and beverage in a professional and courteous services manner
- Preparing and producing foods for conferences and banquets
- Participating in food costings through effective cost control procedures
- Adhering to the ‘Safer Food Better Business’ standards and record keeping
- Adhering strictly to Food Hygiene Regulations and other safety procedures at all times
- Taking full shift responsibility for the catering operation
- Assisting the Head Chef by researching and creating new menus ensuring meals are of a high quality and compliment healthy eating guidelines
- Correctly filling of all paperwork in relation to the Hazard Analysis and Critical Control Point system (HACCP) i.e. Fridge temperatures, food temperature logs and cleaning schedules
To be successful in this role, you'll need:
- To be 18 years or older
- GCSE or equivalent English
- City & Guilds 706/1 and 2 (or equivalent) Basic Food Preparation Cooking
- Basic Food Hygiene (essential)
- Intermediate Food hygiene (desirable)
- Previous experience in a similar environment
- Previous experience in delivering a service on mass
- Menu planning, costing, ordering, stock control and budget experience
Where you will be working:
Thornford Park is a 141 bed hospital set within 21 acres of Berkshire countryside, offering a seamless care pathway across medium and low secure services, psychiatric intensive care units (PICUs), and rehabilitation flats. The site supports men and women with complex Mental Health needs, Personality Disorders, Learning Disabilities, and Autism—often with histories of offending or previous placement challenges.
Services include:
- Medium & Low Secure Units for acute and long-term care
- PICUs for individuals in psychiatric crisis
- Older Adult Services with age-appropriate, holistic interventions
- Specialist Learning Disability & Autism Pathways with integrated secure settings and step-down flats
You’ll be part of a recovery-focused, multidisciplinary team helping people move safely toward greater independence. Thornford Park is easily accessible via Thatcham train station, with shuttle transport available.
Location: Crookham Hill, Thatcham, Berkshire, RG19 8ET
What You’ll Get
At Elysium Healthcare, we believe in taking care of the people who care for others, you’ll enjoy a comprehensive benefits package designed to support your wellbeing, growth, and future:
- Annual base salary of £27,820 (Pro Rata)
- The equivalent of 33 days annual leave (including bank holidays) – plus your birthday off and the option to buy (Pro Rata) additional annual leave, in our annual selection window
- Career development and training to help you achieve your professional goals
- Access to our Rewards & Benefits platform Ely-Vate; Your one-stop destination for everyday savings, exclusive benefits, and wellbeing hub!
- Wellbeing support and activities to help you maintain a healthy work-life balance
- Access to Blue Light Card, which provides a range of exclusive offers and discounts
- Life Assurance, for added peace of mind
- Stream – instant access to earned wages when you need it, plus access to save, directly from your wages, alongside financial wellbeing support
- 24/7 GP service and second medical opinion, to ensure you are the best you can be
- Enhanced Maternity Package, so you can truly enjoy this special time
- Pension contribution, to help secure your future
- Free meals and onsite free parking
About your next employer:
Elysium Health care has over 8,000 employees and a unique approach to the delivery of care. With a network of over 80 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move.
Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally.
Elysium Healthcare follows safer recruitment of staff for all appointments and is a Disability Confident employer, committed to inclusive and accessible recruitment. It is a requirement that all staff understand it is each person’s individual responsibility to promote and safeguard the welfare of service users. All candidates will be subject to a DBS disclosure.
Job description
Job responsibilities
Are you looking for a Weekend chef role where you can be creative and work with a dedicated team?
Are you looking for a Weekend chef role where you can be creative and work with a dedicated team? If so, join Thornford Park. This position will ideally be working both Saturday and Sunday; however, we are open to the possibility of a job share.
As a crucial part of the kitchen team, you’ll play a vital role in crafting daily meals for service users, staff and visitors. Dive into food preparation and elevate your role by providing guidance and training to your peers.
There are regular activities, events and special occasions throughout the year which you’ll also cater for – World Food day, Christmas, Easter, Family Day and many more. In other words, plenty of chance to be creative and do something different.
It’s a calm and pleasurable working environment, where you’ll be able to manage your workload and enjoy creating delicious meals. There’s a great social aspect to this role where you can interact with people outside the kitchen regularly.
As a Weekend Chef you will be:
- Supporting the Head Chef for the day-to-day running of the kitchen
- Maintaining good food storage procedures and stock rotation according to established procedures
- Preparing, planning and cooking meals to a consistently high standard, taking account of any special requests or dietary requirements within the unit
- Serving service users, staff and visitors with food and beverage in a professional and courteous services manner
- Preparing and producing foods for conferences and banquets
- Participating in food costings through effective cost control procedures
- Adhering to the ‘Safer Food Better Business’ standards and record keeping
- Adhering strictly to Food Hygiene Regulations and other safety procedures at all times
- Taking full shift responsibility for the catering operation
- Assisting the Head Chef by researching and creating new menus ensuring meals are of a high quality and compliment healthy eating guidelines
- Correctly filling of all paperwork in relation to the Hazard Analysis and Critical Control Point system (HACCP) i.e. Fridge temperatures, food temperature logs and cleaning schedules
To be successful in this role, you'll need:
- To be 18 years or older
- GCSE or equivalent English
- City & Guilds 706/1 and 2 (or equivalent) Basic Food Preparation Cooking
- Basic Food Hygiene (essential)
- Intermediate Food hygiene (desirable)
- Previous experience in a similar environment
- Previous experience in delivering a service on mass
- Menu planning, costing, ordering, stock control and budget experience
Where you will be working:
Thornford Park is a 141 bed hospital set within 21 acres of Berkshire countryside, offering a seamless care pathway across medium and low secure services, psychiatric intensive care units (PICUs), and rehabilitation flats. The site supports men and women with complex Mental Health needs, Personality Disorders, Learning Disabilities, and Autism—often with histories of offending or previous placement challenges.
Services include:
- Medium & Low Secure Units for acute and long-term care
- PICUs for individuals in psychiatric crisis
- Older Adult Services with age-appropriate, holistic interventions
- Specialist Learning Disability & Autism Pathways with integrated secure settings and step-down flats
You’ll be part of a recovery-focused, multidisciplinary team helping people move safely toward greater independence. Thornford Park is easily accessible via Thatcham train station, with shuttle transport available.
Location: Crookham Hill, Thatcham, Berkshire, RG19 8ET
What You’ll Get
At Elysium Healthcare, we believe in taking care of the people who care for others, you’ll enjoy a comprehensive benefits package designed to support your wellbeing, growth, and future:
- Annual base salary of £27,820 (Pro Rata)
- The equivalent of 33 days annual leave (including bank holidays) – plus your birthday off and the option to buy (Pro Rata) additional annual leave, in our annual selection window
- Career development and training to help you achieve your professional goals
- Access to our Rewards & Benefits platform Ely-Vate; Your one-stop destination for everyday savings, exclusive benefits, and wellbeing hub!
- Wellbeing support and activities to help you maintain a healthy work-life balance
- Access to Blue Light Card, which provides a range of exclusive offers and discounts
- Life Assurance, for added peace of mind
- Stream – instant access to earned wages when you need it, plus access to save, directly from your wages, alongside financial wellbeing support
- 24/7 GP service and second medical opinion, to ensure you are the best you can be
- Enhanced Maternity Package, so you can truly enjoy this special time
- Pension contribution, to help secure your future
- Free meals and onsite free parking
About your next employer:
Elysium Health care has over 8,000 employees and a unique approach to the delivery of care. With a network of over 80 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move.
Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally.
Elysium Healthcare follows safer recruitment of staff for all appointments and is a Disability Confident employer, committed to inclusive and accessible recruitment. It is a requirement that all staff understand it is each person’s individual responsibility to promote and safeguard the welfare of service users. All candidates will be subject to a DBS disclosure.
Person Specification
Qualifications
Essential
- To qualify for this Weekend Chef role, candidates must be 18 years or older and possess GCSE or equivalent in English. Relevant culinary qualifications like City & Guilds 706/1 and 2 in Basic Food Preparation Cooking are required. A Basic Food Hygiene certification is essential, while Intermediate Food Hygiene is desirable. Candidates should have previous experience in similar environments and in delivering services on a mass scale. Experience in menu planning, costing, ordering, stock control, and budget management is also required.
Person Specification
Qualifications
Essential
- To qualify for this Weekend Chef role, candidates must be 18 years or older and possess GCSE or equivalent in English. Relevant culinary qualifications like City & Guilds 706/1 and 2 in Basic Food Preparation Cooking are required. A Basic Food Hygiene certification is essential, while Intermediate Food Hygiene is desirable. Candidates should have previous experience in similar environments and in delivering services on a mass scale. Experience in menu planning, costing, ordering, stock control, and budget management is also required.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Elysium Healthcare
Address
Elysium Healthcare
Thatcham
RG19 8ET
United Kingdom
Employer's website
https://www.elysiumhealthcare.co.uk/ (Opens in a new tab)
Employer details
Employer name
Elysium Healthcare
Address
Elysium Healthcare
Thatcham
RG19 8ET
United Kingdom
Employer's website
https://www.elysiumhealthcare.co.uk/ (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
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ADHD Single Point of Access Pathway Navigator
Leeds GP Confederation View all jobs
Posted 1 month(s) ago
Reference: B0348-26-1111
Job summary
Interviews for this position will be held face-to- face 3rd September 2026 at White Rose Office Park.
Whilst this position is predominantly remote, there is an expectation that you are able to travel to the office as required.
Compressed hours and core working hour arrangements are available.
This is a fantastic opportunity within our ADHD Single Point of Access service within a close-knit and person-centred team. Following the success of the Single Point of Access pilot, the service has now been commissioned, commencing on 1st April 2026 for a one-year fixed-term contract. The service acts as a front door for all patients in Leeds primarily seeking an ADHD assessment; however, it also supports patients with Autism Spectrum Disorder (ASD) if this is identified during the screening process.
Main duties of the job
The Pathway Navigator will receive daily support from the Single Point of Access Pathway Lead and will report to the Service Delivery and Relationship Manager. They will work closely with the Clinical Lead for the Single Point of Access to ensure effective day-to-day performance and excellent patient care.
Pathway navigation includes exploring ADHD symptoms, supporting informed patient choice about formal assessment, and ensuring compliance with agreed processes, standard operating procedures, and the Single Point of Access clinical template.
About us
The Leeds GP Confederation has two purposes.
To be a voice for and represent General Practice in the Leeds Health and Care System:
A collective voice for General Practice that will be heard throughout the health and care system
Through representation and active participation in the health & care system to contribute to the setting of strategy and decision making
To hold contracts to enhance access to healthcare across Leeds and to provide a range of services to General Practices:
By providing services and holding contracts that directly support General practice
By having an infrastructure that enables, where appropriate, at scale working for the benefit of general practice and populations
Inclusive transparent governance
Not-for-profit
For further information, please go to www.leedsgpconfederation.org.uk
Details
Date posted
17 August 2026
Pay scheme
Other
Salary
£35,316 a year
Contract
Fixed term
Duration
7 months
Working pattern
Full-time, Home or remote working, Compressed hours
Reference number
B0348-26-1111
Job locations
Building 3,
White Rose Park, Millshaw Park Lane
Leeds
Yorkshire
LS11 0DL
United Kingdom
Job description
Job responsibilities
The Single Point of Access Pathway Navigator will:
Complete comprehensive and holistic assessments of need for patients with suspected ADHD who fit the criteria for the service within agreed timeframes.
Identify patient safety risks and escalate concerns when necessary to the appropriate person, following correct protocols and within a timely manner.
Develop collaborative wellbeing action plans with service users with ADHD symptoms which promote choice and accessibility.
Discuss all available providers of ADHD assessments enabling clinically appropriate and informed patient choice. In cases where it is agreed to refer, all necessary patient administration will be completed as per agreed protocols.
Identify any barriers to people accessing support for their ADHD symptoms and work with individuals to overcome these.
Use a range of techniques and interventions to support people with ADHD symptoms, to better understand themselves from a strengths and challenges perspective, to encourage a more positive mindset and ability for self-advocacy.
Monitor and record outcomes within agreed clinical templates, assessment tools and outcome measures.
Reflect on personal and team practice, participating openly and constructively in team meetings and huddles, peer supervision, and MDT meetings
Ensure that patient records and other information systems are completed accurately and within agreed timescales.
Responsible for reporting incidents accurately and completing all required training and learning within deadlines.
Ensure timely and comprehensive preparation for MDT meetings, with all required patient information collated, updated, and shared in advance (as per the MDT standard operating procedure).
Maintain high standards of patient care, evidenced through positive patient feedback and the timely, effective management of patients across service pathways.
Achieve agreed service activity, quality, and outcome targets in line with contractual KPIs and organisational standards.
Worked within agreed KPIs, escalating issues promptly when targets cannot be met.
Ensure that support undertaken is meaningful and respectful, promoting self-understanding and self-compassion, and is in line with the individual action plan.
Adhere to organisational policies and procedures relating to risk and patient safety.
Work with team members and colleagues to continually improve the quality of services within the overall organisational governance frameworks and service objectives.
Have good written and verbal communication skills and adapt their approach for people with ADHD as required.
Have awareness and experience of working with and respecting confidential material.
Job description
Job responsibilities
The Single Point of Access Pathway Navigator will:
Complete comprehensive and holistic assessments of need for patients with suspected ADHD who fit the criteria for the service within agreed timeframes.
Identify patient safety risks and escalate concerns when necessary to the appropriate person, following correct protocols and within a timely manner.
Develop collaborative wellbeing action plans with service users with ADHD symptoms which promote choice and accessibility.
Discuss all available providers of ADHD assessments enabling clinically appropriate and informed patient choice. In cases where it is agreed to refer, all necessary patient administration will be completed as per agreed protocols.
Identify any barriers to people accessing support for their ADHD symptoms and work with individuals to overcome these.
Use a range of techniques and interventions to support people with ADHD symptoms, to better understand themselves from a strengths and challenges perspective, to encourage a more positive mindset and ability for self-advocacy.
Monitor and record outcomes within agreed clinical templates, assessment tools and outcome measures.
Reflect on personal and team practice, participating openly and constructively in team meetings and huddles, peer supervision, and MDT meetings
Ensure that patient records and other information systems are completed accurately and within agreed timescales.
Responsible for reporting incidents accurately and completing all required training and learning within deadlines.
Ensure timely and comprehensive preparation for MDT meetings, with all required patient information collated, updated, and shared in advance (as per the MDT standard operating procedure).
Maintain high standards of patient care, evidenced through positive patient feedback and the timely, effective management of patients across service pathways.
Achieve agreed service activity, quality, and outcome targets in line with contractual KPIs and organisational standards.
Worked within agreed KPIs, escalating issues promptly when targets cannot be met.
Ensure that support undertaken is meaningful and respectful, promoting self-understanding and self-compassion, and is in line with the individual action plan.
Adhere to organisational policies and procedures relating to risk and patient safety.
Work with team members and colleagues to continually improve the quality of services within the overall organisational governance frameworks and service objectives.
Have good written and verbal communication skills and adapt their approach for people with ADHD as required.
Have awareness and experience of working with and respecting confidential material.
Person Specification
Experience
Essential
- Lived experience and/or experience of working in a service that directly supports neurodivergent individuals.
- Experience of directly working with members of the public in a busy environment.
- Experience of directly working in a service that supports improved health and wellbeing.
- Experience following Standard Operating Procedures, escalation processes, and service KPIs.
- Capable of managing own workloads and meeting tight deadlines agreed with line manager in line with contractual expectations.
- Ability to work effectively in a challenging environment whilst meeting deadlines and maintaining high quality standards.
- Proven ability and experience of prioritising and organising a large and busy workload and demonstrable experience of planning activities for self or as part of a team.
Desirable
- Demonstrable experience of working to reduce health inequalities and supporting underserved groups to access services and achieve positive health-based outcomes.
Systems and Compliance
Essential
- Proficient in the use of Microsoft Office packages including Outlook, Word, Excel, and PowerPoint.
- Knowledge of working with clinical systems such as SystmOne, AccuRx etc.
- Knowledge of the importance of information governance.
- Understands concepts of risk and incident management.
- Experience of managing highly confidential information in a professional and restricted manner.
- Working knowledge of administration processes and systems.
- Proven ability to effectively use recommended document management systems.
- Proven ability to maintain and implement methods and techniques for the organisation, storage and version control of information in accordance with regulations, policy and auditing requirements.
- Willingness to learn and develop advanced skills in relevant working area.
Personal Attributes
Essential
- Proven ability to work collaboratively in a dispersed team and encouraging team cohesiveness through sharing information and expertise, working together to solve problems, and putting team success first.
- Be interested and positive about what senior managers and the team are trying to achieve.
- Strong communication skills; written and verbal.
- Committed to adhering to organisational processes, policies, and compliance requirements.
- Contributes to creating a supportive and inclusive environment for peers and patients.
- Open to feedback and developing reflective practice skills to improve their work and contribute to service outcomes.
- Remain positive and focused on achieving outcomes despite setbacks.
- Take ownership of problems in own area of responsibility.
- Proven ability of being proactive, taking action independently whilst supporting the work area.
- Ability to communicate complex information within the scope of the roles responsibilities
Qualifications
Essential
- Degree or foundation degree in a relevant field
- (Psychology, Health & Social Care, Mental Health, Occupational Therapy, Social Work, Education, etc.)
Desirable
- Coaching, counselling, or motivational interviewing training
- Health coaching qualification
- Evidence of continued professional development, relevant to neurodevelopmental or mental health services
Person Specification
Experience
Essential
- Lived experience and/or experience of working in a service that directly supports neurodivergent individuals.
- Experience of directly working with members of the public in a busy environment.
- Experience of directly working in a service that supports improved health and wellbeing.
- Experience following Standard Operating Procedures, escalation processes, and service KPIs.
- Capable of managing own workloads and meeting tight deadlines agreed with line manager in line with contractual expectations.
- Ability to work effectively in a challenging environment whilst meeting deadlines and maintaining high quality standards.
- Proven ability and experience of prioritising and organising a large and busy workload and demonstrable experience of planning activities for self or as part of a team.
Desirable
- Demonstrable experience of working to reduce health inequalities and supporting underserved groups to access services and achieve positive health-based outcomes.
Systems and Compliance
Essential
- Proficient in the use of Microsoft Office packages including Outlook, Word, Excel, and PowerPoint.
- Knowledge of working with clinical systems such as SystmOne, AccuRx etc.
- Knowledge of the importance of information governance.
- Understands concepts of risk and incident management.
- Experience of managing highly confidential information in a professional and restricted manner.
- Working knowledge of administration processes and systems.
- Proven ability to effectively use recommended document management systems.
- Proven ability to maintain and implement methods and techniques for the organisation, storage and version control of information in accordance with regulations, policy and auditing requirements.
- Willingness to learn and develop advanced skills in relevant working area.
Personal Attributes
Essential
- Proven ability to work collaboratively in a dispersed team and encouraging team cohesiveness through sharing information and expertise, working together to solve problems, and putting team success first.
- Be interested and positive about what senior managers and the team are trying to achieve.
- Strong communication skills; written and verbal.
- Committed to adhering to organisational processes, policies, and compliance requirements.
- Contributes to creating a supportive and inclusive environment for peers and patients.
- Open to feedback and developing reflective practice skills to improve their work and contribute to service outcomes.
- Remain positive and focused on achieving outcomes despite setbacks.
- Take ownership of problems in own area of responsibility.
- Proven ability of being proactive, taking action independently whilst supporting the work area.
- Ability to communicate complex information within the scope of the roles responsibilities
Qualifications
Essential
- Degree or foundation degree in a relevant field
- (Psychology, Health & Social Care, Mental Health, Occupational Therapy, Social Work, Education, etc.)
Desirable
- Coaching, counselling, or motivational interviewing training
- Health coaching qualification
- Evidence of continued professional development, relevant to neurodevelopmental or mental health services
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Leeds GP Confederation
Address
Building 3,
White Rose Park, Millshaw Park Lane
Leeds
Yorkshire
LS11 0DL
United Kingdom
Employer's website
https://www.leedsgpconfederation.org.uk/ (Opens in a new tab)
Employer details
Employer name
Leeds GP Confederation
Address
Building 3,
White Rose Park, Millshaw Park Lane
Leeds
Yorkshire
LS11 0DL
United Kingdom
Employer's website
https://www.leedsgpconfederation.org.uk/ (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
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Posted 1 month(s) ago
Reference: A3449-26-0007
Job summary
Diamond Health Group is seeking a motivated and compassionate Health and Wellbeing Coach to join our skilled and supportive multidisciplinary team.
The successful candidate will work closely with patients to understand their individual health and wellbeing needs, providing personalised support and encouragement to help them make positive, sustainable changes to their health and lifestyle.
The role will involve supporting patients to identify their own goals, build confidence and motivation, and take proactive steps towards achieving the objectives outlined in their personalised health and care plans. You will work collaboratively with patients and the wider healthcare team to promote self-management, prevention and improved health outcomes.
This is a 15-hour-per-week position, ideally worked across three 5-hour days. The working pattern is flexible and can be discussed further at interview.
Main duties of the job
Working as part of our Health and Wellbeing Coaching team, you will:
- Provide one-to-one and group health coaching support by telephone, face to face at the surgery and, where appropriate, through home visits.
- Manage and prioritise an allocated caseload according to the individual needs, priorities and level of support required by patients.
- Support patients to identify personalised health and wellbeing goals and take proactive steps towards achieving sustainable lifestyle changes and improving their overall health and wellbeing.
- Provide timely, compassionate support to patients experiencing mental health concerns, offering a safe listening service, appropriate information and signposting to relevant services and interventions.
- Gather relevant information, identify any immediate concerns or risks to patient safety, and escalate concerns to an appropriate clinician where required.
- Support local health, social care and voluntary sector professionals to make appropriate referrals to the Health and Wellbeing Coaching service.
- Promote and raise awareness of the Health and Wellbeing Coaching service across the practice and wider community.
About us
This position is accountable to the Yeovil Primary Care Network, with the successful candidate based at Diamond Health Group.
Diamond Health Group is an established, forward-thinking GP practice located in central Yeovil, with a branch site at Abbey Manor Park. We care for approximately 14,100 patients and are supported by a diverse, multi-professional workforce committed to delivering high-quality, patient-centred care.
We are passionate about education, learning and professional development and have a strong track record of supporting the training of both clinical and non-clinical staff. Hendford Lodge Medical Centre is an accredited training practice, reflecting our commitment to developing our workforce and investing in the future of primary care.
In return, we offer:
- 27 days annual leave per year, plus bank holidays (pro rata)
- NHS Pension Scheme membership
- A supportive and collaborative multidisciplinary team environment
- Opportunities to work alongside Primary Care Network colleagues and a range of health, social care and voluntary sector professionals
Details
Date posted
17 August 2026
Pay scheme
Other
Salary
£13.43 an hour
Contract
Permanent
Working pattern
Part-time
Reference number
A3449-26-0007
Job locations
Hendford Lodge Medical Centre
74 Hendford
Yeovil
Somerset
BA20 1UJ
United Kingdom
Job description
Job responsibilities
The post holder will:
- Work sensitively with people, their families and carers to gather key information
- Coach individuals across a series of sessions to set personal goals and build the skills and confidence to then achieve them
- Work with the principles of self-management to actively support shared decision making, proactive engagement with social prescribing and support self-management education
- Promote health coaching and it's role in self-management as part of personalised care
- Be proactive in developing strong links with local organisations
Full job description attached.
Job description
Job responsibilities
The post holder will:
- Work sensitively with people, their families and carers to gather key information
- Coach individuals across a series of sessions to set personal goals and build the skills and confidence to then achieve them
- Work with the principles of self-management to actively support shared decision making, proactive engagement with social prescribing and support self-management education
- Promote health coaching and it's role in self-management as part of personalised care
- Be proactive in developing strong links with local organisations
Full job description attached.
Person Specification
Experience
Essential
- Experience of working in a Health and social care setting would be advantageous, but candidates must have a supportive and empathetic nature, have a sound knowledge of IT, be flexible and have the ability to travel across multiple sites.
Person Specification
Experience
Essential
- Experience of working in a Health and social care setting would be advantageous, but candidates must have a supportive and empathetic nature, have a sound knowledge of IT, be flexible and have the ability to travel across multiple sites.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Diamond Health Group
Address
Hendford Lodge Medical Centre
74 Hendford
Yeovil
Somerset
BA20 1UJ
United Kingdom
Employer's website
Employer details
Employer name
Diamond Health Group
Address
Hendford Lodge Medical Centre
74 Hendford
Yeovil
Somerset
BA20 1UJ
United Kingdom
Employer's website
Apply Now
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Posted 1 month(s) ago
Reference: A4103-26-0014
Job summary
--- PLEASE NOTE INTERVIEWS FOR THIS ROLE WILL BE HELD ON MONDAY 07 SEPTEMBER 2026 ---
Are you looking for a more fulfilling career? One that gives you a sense of achievement knowing that each day you are helping people access the healthcare that they need?
If this sounds like you, we have the perfect opportunity for you!
We are looking for individuals who to join our Patient Services Team who:
- Are enthusiastic and self-motivated
- Are able to use their initiative
- Excellent communicators, both written and verbal
- Are able to listen and empathise
- Are keen to learn and develop
- Demonstrate attention to detail
- Can be flexible and adaptable
- Are competent with IT
Main duties of the job
In the role of Patient Services Advisor you will receive, assist, and direct patients in accessing the appropriate services or healthcare professionals in a courteous, efficient, and effective way whether this be face to face or over the telephone. You will also undertake a variety of administrative tasks to assist with the smooth running of the practice.
In return you will receive:
- Full induction and training plan
- Named direct Line Manager
- Long service rewards
- Generous holiday entitlement
- Wellbeing health plan
- Staff wellbeing group
- Ride to work scheme
- Uniform/uniform allowance
- Refreshments
- Support to develop your skills and career
About us
We are a leading primary care organisation that delivers high quality care from GP practices in York, Hull and Scarborough. Innovative and committed, we are at the forefront of developments within our field. We are well organised and deliver high quality care with a range of friendly and supportive staff.
Selection for Interview process
If you are applying through NHS Jobs, you will notice you are asked if you would like a guaranteed interview as part of the Two Tick disability scheme. Whilst this is an admirable government initiative, please be aware we are not signed up to this scheme. This is a question on the NHS jobs application form which is outside of our own control. Our own process ensures we consider candidates on the merit of their application only and we do not ask any questions regarding a disability as part of our selection process.
Details
Date posted
17 August 2026
Pay scheme
Other
Salary
£13.45 an hour Pay progression dependent on annual appraisal.
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
A4103-26-0014
Job locations
Kingswood Medical Centre
10 School Lane
Kingswood
Hull
HU7 3JQ
United Kingdom
Burnbrae Medical Practice
445 Holderness Road
Hull
HU8 8JS
United Kingdom
Newington Health Care Centre
2 Plane Street
Hull
HU3 6BX
United Kingdom
Haxby Group
210 Orchard Park Road
Hull
HU6 9BX
United Kingdom
Job description
Job responsibilities
Duties and Responsibilities:
The duties and responsibilities to be undertaken by members of the administration team may include any or all of the items in the following list. Duties may be varied from time to time under the direction of the General Manager, dependent on current and evolving workload and staffing levels:
- Opening up/locking-up of Practice premises and maintaining security in accordance with Practice protocols.
- Maintaining and monitoring the Practice appointments system.
- Processing personal requests for appointments, visits and telephone consultations and ensuring patients are directed to the appropriate healthcare professional.
- Answer internal and external telephone calls when required.
- Participate in evening and Saturday morning working as per the standard rota.
- Processing and distributing incoming (and outgoing) mail.
- Taking messages and passing on information.
- Filing and retrieving paperwork.
- Processing repeat prescriptions in accordance with Practice guidelines.
- Assist the Team Leader with routine site maintenance and Health and Safety.
- Computer data entry/data allocation and collation; processing and recording information in accordance with Practice procedures.
- Initiating contact with and responding to requests from patients, other team members and associated healthcare agencies and providers.
- Clear and re-stock consulting rooms as required.
- Dealing with samples.
- Providing clerical assistance to Practice and Trust staff as required from time to time, including word/data processing, filing, photocopying and scanning.
- Ordering, re-ordering and monitoring of stationery and other supplies.
- Dealing with clinical waste.
- Provision of refreshments for staff and visitors as required; loading and emptying the dishwasher and keeping the kitchen area clean and tidy.
- Keeping the reception area, notice-boards and leaflet dispensers tidy and free from obstructions and clutter.
- Helping to maintain hygiene control measures.
- Dealing with the front-desk administration and cash handling required for non-NHS work such as patients private insurance and medical reports.
Job description
Job responsibilities
Duties and Responsibilities:
The duties and responsibilities to be undertaken by members of the administration team may include any or all of the items in the following list. Duties may be varied from time to time under the direction of the General Manager, dependent on current and evolving workload and staffing levels:
- Opening up/locking-up of Practice premises and maintaining security in accordance with Practice protocols.
- Maintaining and monitoring the Practice appointments system.
- Processing personal requests for appointments, visits and telephone consultations and ensuring patients are directed to the appropriate healthcare professional.
- Answer internal and external telephone calls when required.
- Participate in evening and Saturday morning working as per the standard rota.
- Processing and distributing incoming (and outgoing) mail.
- Taking messages and passing on information.
- Filing and retrieving paperwork.
- Processing repeat prescriptions in accordance with Practice guidelines.
- Assist the Team Leader with routine site maintenance and Health and Safety.
- Computer data entry/data allocation and collation; processing and recording information in accordance with Practice procedures.
- Initiating contact with and responding to requests from patients, other team members and associated healthcare agencies and providers.
- Clear and re-stock consulting rooms as required.
- Dealing with samples.
- Providing clerical assistance to Practice and Trust staff as required from time to time, including word/data processing, filing, photocopying and scanning.
- Ordering, re-ordering and monitoring of stationery and other supplies.
- Dealing with clinical waste.
- Provision of refreshments for staff and visitors as required; loading and emptying the dishwasher and keeping the kitchen area clean and tidy.
- Keeping the reception area, notice-boards and leaflet dispensers tidy and free from obstructions and clutter.
- Helping to maintain hygiene control measures.
- Dealing with the front-desk administration and cash handling required for non-NHS work such as patients private insurance and medical reports.
Person Specification
Other
Essential
- Able to work at the desired times. Flexibility of hours for cover. Good sickness record. Can drive/clean license
Desirable
- Non-smoker
Physical Requirements
Essential
- Able to undertake the requirements of the post.
Desirable
- Reliable.
- Flexible.
- Excellent attendance record.
Knowledge/Qualifications/Skills
Essential
- Excellent customer service skills.
- Good administrative and organisational skills.
- IT literate with good keyboard skills.
- Excellent telephony skills.
- Understand and observe strict confidentiality.
Desirable
- Level 2 or equivalent qualification in customer service qualification.
- Skilled in office machinery use
Competencies/Qualities/Attributes
Essential
- An interest in primary care.
- Good communication (written and verbal).
- Work well under pressure.
- Able to work as a team member.
- Able to work unsupervised.
- Able to use own initiative.
- Be self-motivated.
- Able to listen and empathise.
- Hard working and willing.
- Flexible and adaptable, able to work according to changing need.
- Enthusiastic.
- Commitment to personal development.
Person Specification
Other
Essential
- Able to work at the desired times. Flexibility of hours for cover. Good sickness record. Can drive/clean license
Desirable
- Non-smoker
Physical Requirements
Essential
- Able to undertake the requirements of the post.
Desirable
- Reliable.
- Flexible.
- Excellent attendance record.
Knowledge/Qualifications/Skills
Essential
- Excellent customer service skills.
- Good administrative and organisational skills.
- IT literate with good keyboard skills.
- Excellent telephony skills.
- Understand and observe strict confidentiality.
Desirable
- Level 2 or equivalent qualification in customer service qualification.
- Skilled in office machinery use
Competencies/Qualities/Attributes
Essential
- An interest in primary care.
- Good communication (written and verbal).
- Work well under pressure.
- Able to work as a team member.
- Able to work unsupervised.
- Able to use own initiative.
- Be self-motivated.
- Able to listen and empathise.
- Hard working and willing.
- Flexible and adaptable, able to work according to changing need.
- Enthusiastic.
- Commitment to personal development.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Haxby Group (Hull)
Address
Kingswood Medical Centre
10 School Lane
Kingswood
Hull
HU7 3JQ
United Kingdom
Employer's website
Employer details
Employer name
Haxby Group (Hull)
Address
Kingswood Medical Centre
10 School Lane
Kingswood
Hull
HU7 3JQ
United Kingdom
Employer's website
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 1 month(s) ago
Reference: A5263-26-0001
Job summary
Do you still believe that one of the best things about general practice is getting to know your patients?
We do.
Golden Valley Practice is a small, friendly, rural dispensing practice in beautiful south-west Herefordshire. We are looking for a salaried GP to join our team for 48 sessions per week.
We are proud to offer something increasingly unusual in modern general practice: the opportunity to practise relationship-based family medicine, with continuity of care and time to get to know your patients and, very often, their wider families.
That does not mean we are stuck in the past. We actively look for technology and new ways of working that make general practice safer, more efficient and more enjoyable. We use GP Automate and Abtrace, are exploring the use of AI scribes, and have developed our administrative team to remove unnecessary workload from clinicians.
We are looking for more than somebody to fill sessions. We would like to find a GP who genuinely values this way of working and wants to become part of a close-knit practice and the community it serves.
Main duties of the job
The post-holder will undertake the normal range of GP duties, including face-to-face and telephone consultations, home visits where required, prescribing, referrals, reviewing results and clinical correspondence, and appropriate patient-related administrative work.
Our routine appointments are 15 minutes, with clinical workload capped at 25 patient contacts per day. A separate triage clinician manages same-day demand and urgent presentations, also with a capped workload.
Our GP Assistant manages the majority of incoming Docman correspondence, leaving individual GPs with a low administrative burden. As a dispensing practice, we also have pharmacist and pharmacy technician support.
Home visits are part of rural general practice but are not onerous it would be unusual for an individual GP to undertake more than one a week.
There is scope to develop particular clinical interests. Skills such as minor surgery and joint injections would be welcomed but are not essential.
The post-holder will provide high-quality, patient-centred general medical services to registered and temporary patients, working autonomously within their professional competence and as part of the wider practice team. They will also contribute appropriately to multidisciplinary working, clinical governance, quality improvement and the continued development of the practice.
About us
Golden Valley Practice is a small, friendly rural dispensing practice caring for just under 6,000 patients across south-west Herefordshire. We are proud of being a traditional family practice: we know our patients, often care for several generations of the same family, and believe strongly in continuity and relationship-based care.
We are also forward-looking. We actively adopt technology and new ways of working where they improve patient care or reduce unnecessary workload. Our experienced administrative team, GP Assistant, pharmacist and pharmacy technician provide excellent clinical support.
We want people to enjoy working here and believe good patient care depends on a safe, sustainable working environment. We do not expect clinicians routinely to work beyond their contracted hours, and we value flexibility, mutual support and allowing people to develop their own interests.
The Golden Valley is a beautiful place to live and work, stretching towards the Black Mountains, with Hereford around 25 minutes away and relatively affordable housing.
We are a friendly, sociable team, with an annual summer sparkling afternoon tea at a partner's home and a Christmas dinner and party for the whole team.
Details
Date posted
17 August 2026
Pay scheme
Other
Salary
£12,627 a session
Contract
Permanent
Working pattern
Full-time
Reference number
A5263-26-0001
Job locations
The Surgery
Ewyas Harold
Hereford
Herefordshire
HR2 0EU
United Kingdom
Peterchurch Surgery
8-9 Closure Place
Peterchurch
HEREFORD
HR2 0RS
United Kingdom
Job description
Job responsibilities
The post-holder will manage a caseload and provide high-quality, patient-centred care to registered and temporary patients.
Clinical responsibilities will include:
- Assessing and managing patients presenting with undifferentiated and undiagnosed problems
- Making autonomous clinical decisions and arranging appropriate investigation, treatment, follow-up, or referral
- Providing routine, urgent, telephone, and face-to-face consultations in accordance with the agreed practice timetable
- Undertaking home visits where clinically appropriate
- Prescribing safely and in accordance with current guidance and local prescribing arrangements
- Reviewing investigation results and clinical correspondence relating to patients under their care
- Making appropriate referrals to secondary care and other healthcare professionals
- Providing health promotion, disease prevention, and appropriate chronic disease management
- Maintaining clear, accurate, and contemporaneous clinical records
- Working collaboratively with the wider practice and community healthcare teams
- Participating in multidisciplinary meetings where appropriate
- Contributing to clinical governance, audit, quality improvement, and the continued development of the practice
- Maintaining professional development, appraisal, and revalidation requirements
- Complying with relevant practice policies, including confidentiality, information governance, safeguarding, prescribing, and health and safety
We have also worked hard to reduce unnecessary administrative workload. Our GP Assistant manages the majority of incoming Docman correspondence, meaning an individual GP will commonly have only a very low level of Docman requiring their attention. As a dispensing practice, we also have pharmacist and pharmacy technician support.
Home visits are part of rural general practice but are not onerous it would be unusual for an individual GP to undertake more than one a week.
There is scope to develop particular clinical interests, and skills such as minor surgery and joint injections would be welcomed, although they are not essential.
About us
We care for just under 6,000 patients across the beautiful Golden Valley, with our main surgery in Ewyas Harold and a branch surgery in Peterchurch.
We are a genuinely small team. Our size means that we know our patients, and continuity is central to how we organise and deliver care. Many of our patients have been with the practice for generations, and it is common to know several members of the same family.
We are proud of the relationship we have with our patients and local community. Our 2026 GP Patient Survey found that 89% rated their overall experience of the practice as good, 99% had confidence and trust in the healthcare professional they saw, and 98% felt their needs were met during their appointment.
Being rural also brings particularly close relationships with our wider community healthcare colleagues. We have excellent working relationships with our district nursing and palliative care teams and meet regularly to discuss shared patients. We are also part of a supportive and collaborative Primary Care Network.
We constantly review how we work, adopting new technology where it genuinely improves patient care or reduces unnecessary workload. We want to provide excellent care while maintaining a safe, sustainable and enjoyable working environment for everyone in the practice. We do not believe sustainable general practice should depend upon clinicians routinely working beyond their contracted hours.
Who are we looking for?
Working in a small practice is different from working in a large organisation, and the right fit matters.
We are looking for a GP who values continuity and long-term relationships with patients, enjoys being part of a small team, takes responsibility for their own work and patients, and wants to contribute to the life and continued development of the practice.
In return, you will work alongside experienced, friendly colleagues who support one another and genuinely care about providing a good service. Our administrative and secretarial teams have exceptional local knowledge and are an invaluable part of how the practice works.
The post-holder will be expected to undertake the normal professional duties and responsibilities associated with working as a salaried GP in NHS general practice.
If the kind of general practice described here is what attracted you to becoming a GP in the first place, we would very much like to hear from you.
Please apply with a CV and covering letter telling us a little about yourself, why you would like to join Golden Valley Practice, and the number of sessions you are seeking.
Informal visits and conversations are warmly encouraged.
For further information, or to arrange an informal visit, please contact:
Dr Esther Scotland, Senior Partner [email protected]
or
Alex Price, Practice Manager [email protected]
Job description
Job responsibilities
The post-holder will manage a caseload and provide high-quality, patient-centred care to registered and temporary patients.
Clinical responsibilities will include:
- Assessing and managing patients presenting with undifferentiated and undiagnosed problems
- Making autonomous clinical decisions and arranging appropriate investigation, treatment, follow-up, or referral
- Providing routine, urgent, telephone, and face-to-face consultations in accordance with the agreed practice timetable
- Undertaking home visits where clinically appropriate
- Prescribing safely and in accordance with current guidance and local prescribing arrangements
- Reviewing investigation results and clinical correspondence relating to patients under their care
- Making appropriate referrals to secondary care and other healthcare professionals
- Providing health promotion, disease prevention, and appropriate chronic disease management
- Maintaining clear, accurate, and contemporaneous clinical records
- Working collaboratively with the wider practice and community healthcare teams
- Participating in multidisciplinary meetings where appropriate
- Contributing to clinical governance, audit, quality improvement, and the continued development of the practice
- Maintaining professional development, appraisal, and revalidation requirements
- Complying with relevant practice policies, including confidentiality, information governance, safeguarding, prescribing, and health and safety
We have also worked hard to reduce unnecessary administrative workload. Our GP Assistant manages the majority of incoming Docman correspondence, meaning an individual GP will commonly have only a very low level of Docman requiring their attention. As a dispensing practice, we also have pharmacist and pharmacy technician support.
Home visits are part of rural general practice but are not onerous it would be unusual for an individual GP to undertake more than one a week.
There is scope to develop particular clinical interests, and skills such as minor surgery and joint injections would be welcomed, although they are not essential.
About us
We care for just under 6,000 patients across the beautiful Golden Valley, with our main surgery in Ewyas Harold and a branch surgery in Peterchurch.
We are a genuinely small team. Our size means that we know our patients, and continuity is central to how we organise and deliver care. Many of our patients have been with the practice for generations, and it is common to know several members of the same family.
We are proud of the relationship we have with our patients and local community. Our 2026 GP Patient Survey found that 89% rated their overall experience of the practice as good, 99% had confidence and trust in the healthcare professional they saw, and 98% felt their needs were met during their appointment.
Being rural also brings particularly close relationships with our wider community healthcare colleagues. We have excellent working relationships with our district nursing and palliative care teams and meet regularly to discuss shared patients. We are also part of a supportive and collaborative Primary Care Network.
We constantly review how we work, adopting new technology where it genuinely improves patient care or reduces unnecessary workload. We want to provide excellent care while maintaining a safe, sustainable and enjoyable working environment for everyone in the practice. We do not believe sustainable general practice should depend upon clinicians routinely working beyond their contracted hours.
Who are we looking for?
Working in a small practice is different from working in a large organisation, and the right fit matters.
We are looking for a GP who values continuity and long-term relationships with patients, enjoys being part of a small team, takes responsibility for their own work and patients, and wants to contribute to the life and continued development of the practice.
In return, you will work alongside experienced, friendly colleagues who support one another and genuinely care about providing a good service. Our administrative and secretarial teams have exceptional local knowledge and are an invaluable part of how the practice works.
The post-holder will be expected to undertake the normal professional duties and responsibilities associated with working as a salaried GP in NHS general practice.
If the kind of general practice described here is what attracted you to becoming a GP in the first place, we would very much like to hear from you.
Please apply with a CV and covering letter telling us a little about yourself, why you would like to join Golden Valley Practice, and the number of sessions you are seeking.
Informal visits and conversations are warmly encouraged.
For further information, or to arrange an informal visit, please contact:
Dr Esther Scotland, Senior Partner [email protected]
or
Alex Price, Practice Manager [email protected]
Person Specification
Personal Qualities
Essential
- Values continuity and long-term relationships with patients
- Enjoys working as part of a small, close-knit team
- Friendly, approachable, and supportive of colleagues
- Takes responsibility for their own work and patients
- Adaptable and willing to contribute to the wider life of the practice
- Interested in helping us continue to develop and improve the way we provide care
Other Essential Requirements
Essential
- Appropriate medical indemnity
- Satisfactory pre-employment checks, including an enhanced Disclosure and Barring Service check
- Eligibility to work in the UK
- Ability to undertake home visits as required
Experience
Essential
- Good clinical knowledge and sound clinical judgement
- Excellent communication and interpersonal skills
- Ability to work effectively and collaboratively within a small practice team
- Commitment to high-quality, patient-centred care
- Commitment to continuity of care and taking appropriate responsibility for patients under your care
- Good organisational and time-management skills
- Appropriate IT skills for modern general practice
- Understanding of clinical governance, safeguarding, and professional responsibilities
Desirable
- Experience of EMIS Web
- Additional clinical skills or areas of special interest
- Skills such as minor surgery or joint injections
- Experience of audit or quality improvement
Qualifications
Essential
- Primary medical qualification
- Completion of GP specialty training or equivalent
- MRCGP or equivalent recognised qualification
- Full registration with the GMC with a licence to practise
- Inclusion on the NHS England Medical Performers List, or eligibility for inclusion prior to commencing employment
Person Specification
Personal Qualities
Essential
- Values continuity and long-term relationships with patients
- Enjoys working as part of a small, close-knit team
- Friendly, approachable, and supportive of colleagues
- Takes responsibility for their own work and patients
- Adaptable and willing to contribute to the wider life of the practice
- Interested in helping us continue to develop and improve the way we provide care
Other Essential Requirements
Essential
- Appropriate medical indemnity
- Satisfactory pre-employment checks, including an enhanced Disclosure and Barring Service check
- Eligibility to work in the UK
- Ability to undertake home visits as required
Experience
Essential
- Good clinical knowledge and sound clinical judgement
- Excellent communication and interpersonal skills
- Ability to work effectively and collaboratively within a small practice team
- Commitment to high-quality, patient-centred care
- Commitment to continuity of care and taking appropriate responsibility for patients under your care
- Good organisational and time-management skills
- Appropriate IT skills for modern general practice
- Understanding of clinical governance, safeguarding, and professional responsibilities
Desirable
- Experience of EMIS Web
- Additional clinical skills or areas of special interest
- Skills such as minor surgery or joint injections
- Experience of audit or quality improvement
Qualifications
Essential
- Primary medical qualification
- Completion of GP specialty training or equivalent
- MRCGP or equivalent recognised qualification
- Full registration with the GMC with a licence to practise
- Inclusion on the NHS England Medical Performers List, or eligibility for inclusion prior to commencing employment
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Golden Valley Practice
Address
The Surgery
Ewyas Harold
Hereford
Herefordshire
HR2 0EU
United Kingdom
Employer's website
https://www.goldenvalleypractice.co.uk/ (Opens in a new tab)
Employer details
Employer name
Golden Valley Practice
Address
The Surgery
Ewyas Harold
Hereford
Herefordshire
HR2 0EU
United Kingdom
Employer's website
https://www.goldenvalleypractice.co.uk/ (Opens in a new tab)
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Posted 1 month(s) ago
Reference: A3834-26-0004
Job summary
We are seeking a motivated and compassionate Care Coordinator to join West Northumberland Primary Care Network (PCN) on a fixed-term 12-month contract, working 28 hours per week.
This is a rewarding, patient-facing role focusing on improving patient experience, supporting individuals to access the right care at the right time, and helping people navigate health and care services.
Working as part of a well-established multidisciplinary team, you will contribute to delivering personalised care and improving outcomes for patients with a range of health and wellbeing needs. You will work closely with GP's, Social Prescribing Link Workers, Health and Wellbeing Coaches, and other healthcare professionals to ensure patients receive coordinated, person-centred support.
The successful candidate will be highly organised, an excellent communicator, and passionate about helping people take a more active role in managing their health and wellbeing while improving access to local services and support.
This is an exciting opportunity to join a supportive and forward-thinking Primary Care Network dedicated to improving the health and wellbeing of local communities.
Main duties of the job
As a Care Coordinator, you will work closely with patients, carers, GP practices, and healthcare professionals to ensure individuals receive coordinated, person-centred support.
Key responsibilities include:
- Coordinating care and support for patients with complex or long-term health needs.
- Supporting patients to access appropriate health, social care, and community services.
- Developing and maintaining personalised care and support plans.
- Managing appointments, referrals, and communication across services.
- Supporting multidisciplinary team (MDT) meetings and care planning activities.
- Contributing to the coordination of cancer care pathways, including supporting patients through screening, referral, and follow-up processes.
- Working collaboratively with Social Prescribing Link Workers, Health and Wellbeing Coaches, and Primary Care colleagues to improve patient outcomes.
- Identifying and supporting patients who may benefit from additional health and wellbeing interventions.
About us
West Northumberland Primary Care Network is a collaborative partnership of 12 GP practices working together to improve the health and wellbeing of approximately 67,000 patients across West Northumberland.
Our PCN brings together a wide range of healthcare professionals, including GPs, pharmacists, paramedics, care coordinators, social prescribing link workers, health and wellbeing coaches, and nursing teams, to deliver high-quality, patient-centred care closer to home.
We are committed to reducing health inequalities, improving access to services, and supporting our staff to develop and thrive in a collaborative and supportive working environment. As part of our team, you will have the opportunity to make a meaningful difference to local communities while contributing to innovative and integrated ways of working across primary care.
Details
Date posted
17 August 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Fixed term
Duration
12 months
Working pattern
Part-time
Reference number
A3834-26-0004
Job locations
Branch End Surgery
Newcastle Road
Main Road
Stocksfield
NE43 7LL
United Kingdom
Job description
Job responsibilities
As a Care Coordinator within West Northumberland Primary Care Network, you will play a key role in supporting patients to access appropriate health, care and community services, ensuring they receive coordinated and personalised support tailored to their individual needs.
Working closely with GP practices and members of the multidisciplinary team, you will proactively identify and support patients who may benefit from care coordination. You will act as a central point of contact, helping patients and carers navigate services, manage appointments, access relevant support, and develop personalised care and support plans.
The role involves building strong relationships with patients, healthcare professionals and partner organisations to promote joined-up care and improve patient outcomes. You will contribute to the coordination of multidisciplinary team meetings, support the management of patient caseloads, and ensure that care plans and relevant information are effectively communicated and recorded.
You will also support the delivery of key Primary Care Network priorities, including cancer care coordination and, where required, work associated with Enhanced Health in Care Homes. This may include supporting patients through screening and referral pathways, assisting with follow-up activity, and helping individuals and their families understand and access the support available to them.
The successful candidate will demonstrate excellent communication and organisational skills, be confident working both independently and as part of a team, and have a passion for delivering high-quality, person-centred care. A commitment to reducing health inequalities and supporting people to improve their health and wellbeing is essential.
Job description
Job responsibilities
As a Care Coordinator within West Northumberland Primary Care Network, you will play a key role in supporting patients to access appropriate health, care and community services, ensuring they receive coordinated and personalised support tailored to their individual needs.
Working closely with GP practices and members of the multidisciplinary team, you will proactively identify and support patients who may benefit from care coordination. You will act as a central point of contact, helping patients and carers navigate services, manage appointments, access relevant support, and develop personalised care and support plans.
The role involves building strong relationships with patients, healthcare professionals and partner organisations to promote joined-up care and improve patient outcomes. You will contribute to the coordination of multidisciplinary team meetings, support the management of patient caseloads, and ensure that care plans and relevant information are effectively communicated and recorded.
You will also support the delivery of key Primary Care Network priorities, including cancer care coordination and, where required, work associated with Enhanced Health in Care Homes. This may include supporting patients through screening and referral pathways, assisting with follow-up activity, and helping individuals and their families understand and access the support available to them.
The successful candidate will demonstrate excellent communication and organisational skills, be confident working both independently and as part of a team, and have a passion for delivering high-quality, person-centred care. A commitment to reducing health inequalities and supporting people to improve their health and wellbeing is essential.
Person Specification
Knowledge and Skills
Essential
- Excellent verbal and written communication skills.
- Ability to build positive relationships with patients, carers, colleagues, and partner organisations.
- Good organisational and time-management skills.
- Ability to work independently while also contributing effectively as part of a multidisciplinary team.
- Competent IT skills, including Microsoft Office applications.
- Understanding of the importance of confidentiality, safeguarding, information governance, and data protection.
- Ability to maintain accurate and timely records.
- Understanding of person-centred care and the importance of supporting individuals to make informed choices about their health and wellbeing.
- Commitment to equality, diversity, inclusion, and reducing health inequalities
Desirable
- Understanding of the NHS, Primary Care Networks, and local health and care services.
- Knowledge of community and voluntary sector services.
- Understanding of personalised care approaches and shared decision-making.
Qualifications
Essential
- Educated to GCSE level (or equivalent), including English and Mathematics.
- Willingness to undertake training and development relevant to the Care Coordinator role.
- Enrolled in, undertaking, or willing to undertake training in line with the Personalised Care Institute Workforce Development Framework for Care Coordinators
Desirable
- Relevant qualification in health, social care, administration, customer service, or a related field.
- Training in motivational interviewing, health coaching, care navigation, or personalised care.
Experience
Essential
- Experience of working in a customer-facing, patient-facing, or public-facing role.
- Experience of providing administrative or coordination support within a team environment.
- Experience of managing competing priorities and organising a varied workload.
- Experience of communicating effectively with a range of individuals and services.
Desirable
- Experience of working within a healthcare, primary care, NHS, social care, voluntary sector, or community-based setting.
- Experience of supporting individuals with long-term health conditions or complex needs.
- Experience of coordinating services, referrals, appointments, or care pathways.
- Experience of data entry, clinical systems, or medical coding.
Person Specification
Knowledge and Skills
Essential
- Excellent verbal and written communication skills.
- Ability to build positive relationships with patients, carers, colleagues, and partner organisations.
- Good organisational and time-management skills.
- Ability to work independently while also contributing effectively as part of a multidisciplinary team.
- Competent IT skills, including Microsoft Office applications.
- Understanding of the importance of confidentiality, safeguarding, information governance, and data protection.
- Ability to maintain accurate and timely records.
- Understanding of person-centred care and the importance of supporting individuals to make informed choices about their health and wellbeing.
- Commitment to equality, diversity, inclusion, and reducing health inequalities
Desirable
- Understanding of the NHS, Primary Care Networks, and local health and care services.
- Knowledge of community and voluntary sector services.
- Understanding of personalised care approaches and shared decision-making.
Qualifications
Essential
- Educated to GCSE level (or equivalent), including English and Mathematics.
- Willingness to undertake training and development relevant to the Care Coordinator role.
- Enrolled in, undertaking, or willing to undertake training in line with the Personalised Care Institute Workforce Development Framework for Care Coordinators
Desirable
- Relevant qualification in health, social care, administration, customer service, or a related field.
- Training in motivational interviewing, health coaching, care navigation, or personalised care.
Experience
Essential
- Experience of working in a customer-facing, patient-facing, or public-facing role.
- Experience of providing administrative or coordination support within a team environment.
- Experience of managing competing priorities and organising a varied workload.
- Experience of communicating effectively with a range of individuals and services.
Desirable
- Experience of working within a healthcare, primary care, NHS, social care, voluntary sector, or community-based setting.
- Experience of supporting individuals with long-term health conditions or complex needs.
- Experience of coordinating services, referrals, appointments, or care pathways.
- Experience of data entry, clinical systems, or medical coding.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Corbridge Medical Group
Address
Branch End Surgery
Newcastle Road
Main Road
Stocksfield
NE43 7LL
United Kingdom
Employer's website
Employer details
Employer name
Corbridge Medical Group
Address
Branch End Surgery
Newcastle Road
Main Road
Stocksfield
NE43 7LL
United Kingdom
Employer's website
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
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Posted 1 month(s) ago
Reference: A2864-26-0007
Job summary
Whitby Health Partnership has an exciting opportunity for an enthusiastic and motivated Salaried GP to join our dynamic, progressive, and supportive practice, working 5 sessions per week. The chosen candidates will assist in managing a busy and interesting clinical caseload for our patient population.
Main duties of the job
Our goal is to provide excellent clinical care to our community. The main responsibility of the GP will be to manage a caseload and deal with a wide range of health needs in a primary care setting, ensuring the highest standards of care for our entire patient population. We offer structed clinics, including 15-minute appointments which are a mixture of telephone and face-to-face consultations.
You will be supported by a knowledgeable admin team, and a highly skilled nursing team. We also have physiotherapy practitioners, first contact physiotherapists, mental health practitioners, social prescribers, wellbeing co-ordinators, and clinical pharmacists working in or associated with the practice.
About us
Whitby Health Partnership, in Ellesmere Port, is a supportive environment in which you can develop your special interests. We have around 16,000 patients and use EMIS web. We are part of the One Ellesmere Port PCN and work collaboratively with the other Ellesmere Port practices.
You will enjoy working with a diverse and skilled team, who are open to new ideas. The team includes 13 GPs, ANPs, practice nurses, GP assistants, a prescribing pharmacist, physios, social prescribing link workers and a mental health OT.
The practice is dedicated to providing the best possible care for patients, whilst fostering a vibrant and energetic working atmosphere.
Benefits of working at Whitby Health Partnership:
- Competitive package with indemnity costs reimbursed
- Supported by an experienced and highly skilled clinical team including 13 GPs, Nursing team consisting of 4 ANPs, 2 Practice Nurses, HCAs , GPA's along with Clinical Pharmacists and more.
- Experienced management and administrative team
- Structured clinics with 15-minute appointments and protected administrative time
- Full and supportive induction
- Monthly educational sessions
- In-house minor surgery and contraception clinics
- Supportive & proactive team
- Whole practice team building/social events
Details
Date posted
17 August 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Fixed term
Duration
12 months
Working pattern
Part-time
Reference number
A2864-26-0007
Job locations
114 Chester Road
Whitby
Ellesmere Port
CH65 6TG
United Kingdom
Job description
Job responsibilities
Job Responsibilities
The Salaried GP will work as part of the multidisciplinary primary care team to deliver safe, effective, and patient-centred care to the registered practice population.
Clinical ResponsibilitiesProvide high-quality medical care to patients registered with the practice.
Deliver services in accordance with the requirements of the GMS/PMS Contract, Enhanced Services and all relevant national and local standards.
Undertake a range of clinical duties including face-to-face consultations, telephone consultations, home visits, management of clinical correspondence, review of test results, and prescription authorisation.
Participate in the practice duty doctor/on-call rota.
Assess, diagnose, treat and manage patients presenting with a wide range of health conditions.
Make professional and autonomous clinical decisions in relation to patient care.
Refer patients appropriately in accordance with local and national referral pathways.
Provide health promotion, preventative healthcare advice and support to patients.
Effectively manage patients with long-term conditions and complex healthcare needs.
Prescribe safely, cost-effectively and in accordance with local and national prescribing guidance.
Maintain accurate, contemporaneous and appropriately coded clinical records in line with practice policies and professional standards.
Ensure high standards of clinical governance and patient safety are maintained at all times.
Undertake all duties in accordance with GMC guidance and Good Medical Practice standards.
Contribute to the achievement of Quality and Outcomes Framework (QOF), Investment and Impact Fund (IIF) and other contractual targets.
Accept delegated responsibility for specific clinical or quality improvement areas as agreed.
Participate in clinical audit, quality improvement activities and service evaluation programmes.
Support the Partners and Management Team in achieving the strategic objectives of the practice.
Identify opportunities to improve patient services, enhance efficiency and support practice sustainability.
Review and adhere to all practice policies, protocols and procedures.
Participate fully in the annual appraisal and revalidation processes.
Maintain continuing professional development and undertake mandatory training as required.
Support the education and training of medical students, GP trainees and other healthcare professionals.
Attend and actively contribute to practice meetings, educational events and multidisciplinary team discussions.
Provide clinical support and advice to reception, administration, secretarial and nursing teams when required.
Maintain awareness of and compliance with all relevant legislation, professional guidance and practice policies, including confidentiality, data protection, information governance and health and safety requirements.
Participate in practice audits and quality assurance activities as requested.
Support business continuity by providing reasonable flexibility to working patterns, including occasional cover for annual leave or sickness absence where operationally required.
This job description is intended as a guide to the principal duties and responsibilities of the post and is not exhaustive. The role may be amended from time to time to meet the changing needs of the Practice following consultation with the post holder.
Job description
Job responsibilities
Job Responsibilities
The Salaried GP will work as part of the multidisciplinary primary care team to deliver safe, effective, and patient-centred care to the registered practice population.
Clinical ResponsibilitiesProvide high-quality medical care to patients registered with the practice.
Deliver services in accordance with the requirements of the GMS/PMS Contract, Enhanced Services and all relevant national and local standards.
Undertake a range of clinical duties including face-to-face consultations, telephone consultations, home visits, management of clinical correspondence, review of test results, and prescription authorisation.
Participate in the practice duty doctor/on-call rota.
Assess, diagnose, treat and manage patients presenting with a wide range of health conditions.
Make professional and autonomous clinical decisions in relation to patient care.
Refer patients appropriately in accordance with local and national referral pathways.
Provide health promotion, preventative healthcare advice and support to patients.
Effectively manage patients with long-term conditions and complex healthcare needs.
Prescribe safely, cost-effectively and in accordance with local and national prescribing guidance.
Maintain accurate, contemporaneous and appropriately coded clinical records in line with practice policies and professional standards.
Ensure high standards of clinical governance and patient safety are maintained at all times.
Undertake all duties in accordance with GMC guidance and Good Medical Practice standards.
Contribute to the achievement of Quality and Outcomes Framework (QOF), Investment and Impact Fund (IIF) and other contractual targets.
Accept delegated responsibility for specific clinical or quality improvement areas as agreed.
Participate in clinical audit, quality improvement activities and service evaluation programmes.
Support the Partners and Management Team in achieving the strategic objectives of the practice.
Identify opportunities to improve patient services, enhance efficiency and support practice sustainability.
Review and adhere to all practice policies, protocols and procedures.
Participate fully in the annual appraisal and revalidation processes.
Maintain continuing professional development and undertake mandatory training as required.
Support the education and training of medical students, GP trainees and other healthcare professionals.
Attend and actively contribute to practice meetings, educational events and multidisciplinary team discussions.
Provide clinical support and advice to reception, administration, secretarial and nursing teams when required.
Maintain awareness of and compliance with all relevant legislation, professional guidance and practice policies, including confidentiality, data protection, information governance and health and safety requirements.
Participate in practice audits and quality assurance activities as requested.
Support business continuity by providing reasonable flexibility to working patterns, including occasional cover for annual leave or sickness absence where operationally required.
This job description is intended as a guide to the principal duties and responsibilities of the post and is not exhaustive. The role may be amended from time to time to meet the changing needs of the Practice following consultation with the post holder.
Person Specification
Knowledge
Essential
- *Can demonstrate a broad base of competencies and skills
- *Excellent knowledge of IT systems including Microsoft
- *Excellent communication and interpersonal skills
- *Understanding of the pressures faced by GPs and healthcare teams
- *Knowledge of own professional accountability and autonomous practice
- *Auditing and Research
- *Knowledge of the implementation of Care Quality Commission standards
Experience
Essential
- *A good knowledge of and interest in general practice and primary care.
- *Proven ability to handle a busy and varied primary care case load
- *Experience of working within Primary Care
- *Ability to draft cogent, error-free letters and reports in a timely manner
Desirable
- *Experience of conducting audits including the examination of clinical notes, interpreting data and feeding back results.
- *Experience working with EMIS
- *Proven ability to offer support within a clinical team and share learning points in Practice meetings
Personal Competencies
Essential
- *Excellent interpersonal and organisational skills, able to influence and persuade others articulating a balanced view and able to constructively question information
- *Able to take a consultative approach to their work, appropriately involving relevant people
- *A strong team spirit and feel comfortable in a strongly multidisciplinary team environment
- *Ability to co-ordinate and prioritise workloads able to multi-task as well as be self-disciplined and highly motivated
- *Clear communicator with excellent writing, report writing and presentation skills; capable of constructing and delivering clear ideas and concepts concisely and accurately for diverse audiences
Desirable
- *High degree of personal credibility, emotional intelligence, patience, and flexibility
- *Ability to cope with unpredictable situations
Qualifications
Essential
- *A vocationally trained and accredited GP, preferably with MRCGP
- *Current and full UK driving license
- *Up to date Level 3 Safeguarding (Children)
- *Current registration with the GMC and appropriate representation with a recognised medical defence organisation
Person Specification
Knowledge
Essential
- *Can demonstrate a broad base of competencies and skills
- *Excellent knowledge of IT systems including Microsoft
- *Excellent communication and interpersonal skills
- *Understanding of the pressures faced by GPs and healthcare teams
- *Knowledge of own professional accountability and autonomous practice
- *Auditing and Research
- *Knowledge of the implementation of Care Quality Commission standards
Experience
Essential
- *A good knowledge of and interest in general practice and primary care.
- *Proven ability to handle a busy and varied primary care case load
- *Experience of working within Primary Care
- *Ability to draft cogent, error-free letters and reports in a timely manner
Desirable
- *Experience of conducting audits including the examination of clinical notes, interpreting data and feeding back results.
- *Experience working with EMIS
- *Proven ability to offer support within a clinical team and share learning points in Practice meetings
Personal Competencies
Essential
- *Excellent interpersonal and organisational skills, able to influence and persuade others articulating a balanced view and able to constructively question information
- *Able to take a consultative approach to their work, appropriately involving relevant people
- *A strong team spirit and feel comfortable in a strongly multidisciplinary team environment
- *Ability to co-ordinate and prioritise workloads able to multi-task as well as be self-disciplined and highly motivated
- *Clear communicator with excellent writing, report writing and presentation skills; capable of constructing and delivering clear ideas and concepts concisely and accurately for diverse audiences
Desirable
- *High degree of personal credibility, emotional intelligence, patience, and flexibility
- *Ability to cope with unpredictable situations
Qualifications
Essential
- *A vocationally trained and accredited GP, preferably with MRCGP
- *Current and full UK driving license
- *Up to date Level 3 Safeguarding (Children)
- *Current registration with the GMC and appropriate representation with a recognised medical defence organisation
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Whitby Health Partnership
Address
114 Chester Road
Whitby
Ellesmere Port
CH65 6TG
United Kingdom
Employer's website
Employer details
Employer name
Whitby Health Partnership
Address
114 Chester Road
Whitby
Ellesmere Port
CH65 6TG
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
CAMHS Consultant Psychiatrist & Medical/ Clinical Lead
Cygnet Health Care View all jobs
Posted 1 month(s) ago
Reference: VPFB6A8160
Job summary
We are seeking an experienced full-time CAMHS Consultant Psychiatrist who will work at Cygnet Hospital Bury Forestwood and provide senior medical cover on Primrose Ward, our 12 bedded CAMHS PICU ward for young people aged between 12 and 18. The service provides for young people primarily referred from CAMHS acute services who, in the context of a severe mental illness, exhibit a high level of risk that cannot be safely managed in a CAMHS general adolescent unit, and where the level of risk is not of a persistent nature that would require longer term care in a secure environment.
The post holder will be the Responsible Clinician and will oversee and maintain the care of all ward inpatients as required and will also have responsibility for auditing the medical services rendered at the ward and ensuring their good quality in accordance to GMC standards of good medical practice and other relevant professional guidelines.
Apart from being the Responsible Clinician at Primrose Ward, you will also be the Clinical / Medical Lead for Cygnet CAMHS. You will be chairing the CAMHS Clinical Network and you will be responsible for driving best practice, supporting new and innovative ways of working and lead on changes to the Models of Care. This is a great role for those doctors who are passionate about evidence based practice and making a tangible difference to the young people and their families.
Main duties of the job
Job Description
Job Title: CAMHS Consultant Psychiatrist & Medical/Clinical Lead for CAMHS
Service & location: Cygnet Hospital Bury Forestwood, Bury
Professionally Accountable to: Regional Medical Director
Managerially Responsible to: Hospital Manager
Salary: Up to £180,000 per year + £10,000 per year for Medical / Clinical Lead for CAMHS
About us
Cygnet has been providing a national network of high-quality specialist mental health services for more than 30 years. We have built a reputation for delivering pioneering services and outstanding outcomes.
Our expert care enables thousands of individuals to consistently make a positive difference to their lives.
We maintain a good relationship with our quality regulators and undergo regular inspections, with 85% of our services rated Good or Outstanding. We also operate an internal system of quality care, treatment and positive outcomes.
Details
Date posted
17 August 2026
Pay scheme
Other
Salary
£190,000 a year (Inclusive of £10,000 p/a for Medical / Clinical Lead Option)
Contract
Permanent
Working pattern
Full-time
Reference number
VPFB6A8160
Job locations
Bury
BL8 2BS
United Kingdom
Job description
Job responsibilities
Helping others improve and turn their lives around theres no better feeling. Its what we do for thousands of people at more than 150 sites across the UK. Be a part of it.
Job Title: CAMHS Consultant Psychiatrist & Medical/Clinical Lead for CAMHS
Service & location: Cygnet Hospital Bury Forestwood, Bury
Professionally Accountable to: Regional Medical Director
Managerially Responsible to: Hospital Manager
Salary: Up to £180,000 per year + £10,000 per year for Medical / Clinical Lead for CAMHS
We are seeking an experienced full-time CAMHS Consultant Psychiatrist who will work at Cygnet Hospital Bury Forestwood and provide senior medical cover on Primrose Ward, our 12 bedded CAMHS PICU ward for young people aged between 12 and 18. The service provides for young people primarily referred from CAMHS acute services who, in the context of a severe mental illness, exhibit a high level of risk that cannot be safely managed in a CAMHS general adolescent unit, and where the level of risk is not of a persistent nature that would require longer term care in a secure environment.
The post holder will be the Responsible Clinician and will oversee and maintain the care of all ward inpatients as required and will also have responsibility for auditing the medical services rendered at the ward and ensuring their good quality in accordance to GMC standards of good medical practice and other relevant professional guidelines.
Apart from being the Responsible Clinician at Pri mrose Ward, you will also be the Clinical / Medical Lead for Cygnet CAMHS. You will be chairing the CAMHS Clinical Network and you will be responsible for driving best practice, supporting new and innovative ways of working and lead on changes to the Models of Care. This is a great role for those doctors who are passionate about evidence based practice and making a tangible difference to the young people and their families.
In this role, your expertise will be the driving force for life-changing treatment fully supported by a Specialty Doctor and first-class multidisciplinary team including qualified nurses, psychologist and occupational therapist.
At Cygnet, youll enjoy excellent professional development, shopping, travel and leisure discounts as well as a range of healthcare and financial benefits to support you to be happy both in and out of work.
Apply now to enjoy excellent career prospects while reaping the rewards of making a difference to others every day.
Main duties and Responsibilities
- Lead on the provision of high quality care to the service users admitted to Primrose Ward
- Act as a positive role model, maintaining and demonstrating a positive attitude towards patients, their families, visitors and other staff.
- Take overall responsibility for patient treatment plans in conjunction with the multi-disciplinary team
- Assess referrals & undertake mental state examinations of service users
- Undertake appropriate investigations, diagnosis & treatment
- Conduct ward rounds, patient reviews & clinical audits
- Lead the implementation of risk assessment, risk management & embed clinical governance within the service
- Supervise reports for Mental Health Act tribunals & managers hearings & attend hearings
- Liaise with the Ministry of Justice for transfer of patients and approval of leave as required
- Good maintenance of patien t records
- To ensure and maintain regular communications with the Site Medical Director and Hospital Manager
- To communicate effectively through regular contact with patients, relatives, staff, directors, and any other concerned bodies; maintaining appropriate reports.
- Attend and contribute to academic meetings and adhere to the professional standards for CPD as set out by the GMC, the Department of Health and the Royal College of Psychiatrists.
- Contribute to Telephone On call rota (Dependent on the needs of the region)
Why Cygnet? Well offer you
- Salary up to £180,000 per year for Consultant Psychiatrist (Depending on experience)
- Additional £10,000 per year for Clinical / Medical Lead option
- Generous annual leave entitlement that increases with length of service
- 5 days study leave, study budget and in-house CPD/ peer group programme
- Company paid Life Assurance scheme covering 3x salary
- Contributory pension scheme
- Research opportunities to include publishing in The Cygnet Journal (Cygnets co-produced peer review journal) and joining the Cygnet Research & Development Group
- Teaching opportunities including teaching medical students, teaching on the Cygnet Portfolio Pathway programme and Cygnet MRCPsych programme
- Opportunity to lead and participate in QI & Audit initiatives
- Company Funded Cash plan with the ability to claim up to £1000 per annum worth of benefits including free Physiotherapy, Osteopaths, Optical, dental, consultations, scans and free prescriptions
- Gym Discounts across the UK as well as free online fitness classes with ClassPass, Nutritional Programmes and Fitness Consultations
- Discount schemes including Reward Gateway, NHS Discount and Blue Lights Card
- Free meals, on-site parking and EAP support
- Smart Health Toolkit, including 24 hour GP service with the option of prescription delivery to your local pharmacy
- Elect ric Car Scheme
We are looking for someone who is...
- Fully GMC registered & MBBS (or equivalent) qualified
- Registered on the specialist register (CCT/CESR/Portfolio Pathway), Section 12 and AC Status
- Experienced & knowledgeable in Child and Adolescent Psychiatry
- Knowledgeable of the Mental Health Act and Code of Practice, along with the Mental Capacity Act 2005 and Code of Capacity
- A first-rate communicator who can interview, assess & treat patients & write clear, comprehensive medical notes
- Committed to continued professional development
- Able to work as part of a multi-disciplinary team
- A member of the Royal College of Psychiatrists (MRCPsych) or equivalent
Cygnet has been providing a national network of high-quality specialist mental health services for more than 30 years. We have built a reputation for delivering pioneering services and outstanding outcomes. Our expert care enables thousands of individuals to consistently make a positive difference to their lives.
Requirements
The successful candidate will be required to undergo an enhanced DBS and reference check and an offer of employment will be subject to successful clearance
.
What next?
If you care about making a difference we want to talk to you.Click the link to apply or email a copy of your CV to [email protected]
What next?
If you care about making a difference we want to talk to you.
Click the button to apply
Job description
Job responsibilities
Helping others improve and turn their lives around theres no better feeling. Its what we do for thousands of people at more than 150 sites across the UK. Be a part of it.
Job Title: CAMHS Consultant Psychiatrist & Medical/Clinical Lead for CAMHS
Service & location: Cygnet Hospital Bury Forestwood, Bury
Professionally Accountable to: Regional Medical Director
Managerially Responsible to: Hospital Manager
Salary: Up to £180,000 per year + £10,000 per year for Medical / Clinical Lead for CAMHS
We are seeking an experienced full-time CAMHS Consultant Psychiatrist who will work at Cygnet Hospital Bury Forestwood and provide senior medical cover on Primrose Ward, our 12 bedded CAMHS PICU ward for young people aged between 12 and 18. The service provides for young people primarily referred from CAMHS acute services who, in the context of a severe mental illness, exhibit a high level of risk that cannot be safely managed in a CAMHS general adolescent unit, and where the level of risk is not of a persistent nature that would require longer term care in a secure environment.
The post holder will be the Responsible Clinician and will oversee and maintain the care of all ward inpatients as required and will also have responsibility for auditing the medical services rendered at the ward and ensuring their good quality in accordance to GMC standards of good medical practice and other relevant professional guidelines.
Apart from being the Responsible Clinician at Pri mrose Ward, you will also be the Clinical / Medical Lead for Cygnet CAMHS. You will be chairing the CAMHS Clinical Network and you will be responsible for driving best practice, supporting new and innovative ways of working and lead on changes to the Models of Care. This is a great role for those doctors who are passionate about evidence based practice and making a tangible difference to the young people and their families.
In this role, your expertise will be the driving force for life-changing treatment fully supported by a Specialty Doctor and first-class multidisciplinary team including qualified nurses, psychologist and occupational therapist.
At Cygnet, youll enjoy excellent professional development, shopping, travel and leisure discounts as well as a range of healthcare and financial benefits to support you to be happy both in and out of work.
Apply now to enjoy excellent career prospects while reaping the rewards of making a difference to others every day.
Main duties and Responsibilities
- Lead on the provision of high quality care to the service users admitted to Primrose Ward
- Act as a positive role model, maintaining and demonstrating a positive attitude towards patients, their families, visitors and other staff.
- Take overall responsibility for patient treatment plans in conjunction with the multi-disciplinary team
- Assess referrals & undertake mental state examinations of service users
- Undertake appropriate investigations, diagnosis & treatment
- Conduct ward rounds, patient reviews & clinical audits
- Lead the implementation of risk assessment, risk management & embed clinical governance within the service
- Supervise reports for Mental Health Act tribunals & managers hearings & attend hearings
- Liaise with the Ministry of Justice for transfer of patients and approval of leave as required
- Good maintenance of patien t records
- To ensure and maintain regular communications with the Site Medical Director and Hospital Manager
- To communicate effectively through regular contact with patients, relatives, staff, directors, and any other concerned bodies; maintaining appropriate reports.
- Attend and contribute to academic meetings and adhere to the professional standards for CPD as set out by the GMC, the Department of Health and the Royal College of Psychiatrists.
- Contribute to Telephone On call rota (Dependent on the needs of the region)
Why Cygnet? Well offer you
- Salary up to £180,000 per year for Consultant Psychiatrist (Depending on experience)
- Additional £10,000 per year for Clinical / Medical Lead option
- Generous annual leave entitlement that increases with length of service
- 5 days study leave, study budget and in-house CPD/ peer group programme
- Company paid Life Assurance scheme covering 3x salary
- Contributory pension scheme
- Research opportunities to include publishing in The Cygnet Journal (Cygnets co-produced peer review journal) and joining the Cygnet Research & Development Group
- Teaching opportunities including teaching medical students, teaching on the Cygnet Portfolio Pathway programme and Cygnet MRCPsych programme
- Opportunity to lead and participate in QI & Audit initiatives
- Company Funded Cash plan with the ability to claim up to £1000 per annum worth of benefits including free Physiotherapy, Osteopaths, Optical, dental, consultations, scans and free prescriptions
- Gym Discounts across the UK as well as free online fitness classes with ClassPass, Nutritional Programmes and Fitness Consultations
- Discount schemes including Reward Gateway, NHS Discount and Blue Lights Card
- Free meals, on-site parking and EAP support
- Smart Health Toolkit, including 24 hour GP service with the option of prescription delivery to your local pharmacy
- Elect ric Car Scheme
We are looking for someone who is...
- Fully GMC registered & MBBS (or equivalent) qualified
- Registered on the specialist register (CCT/CESR/Portfolio Pathway), Section 12 and AC Status
- Experienced & knowledgeable in Child and Adolescent Psychiatry
- Knowledgeable of the Mental Health Act and Code of Practice, along with the Mental Capacity Act 2005 and Code of Capacity
- A first-rate communicator who can interview, assess & treat patients & write clear, comprehensive medical notes
- Committed to continued professional development
- Able to work as part of a multi-disciplinary team
- A member of the Royal College of Psychiatrists (MRCPsych) or equivalent
Cygnet has been providing a national network of high-quality specialist mental health services for more than 30 years. We have built a reputation for delivering pioneering services and outstanding outcomes. Our expert care enables thousands of individuals to consistently make a positive difference to their lives.
Requirements
The successful candidate will be required to undergo an enhanced DBS and reference check and an offer of employment will be subject to successful clearance
.
What next?
If you care about making a difference we want to talk to you.Click the link to apply or email a copy of your CV to [email protected]
What next?
If you care about making a difference we want to talk to you.
Click the button to apply
Person Specification
General Requirements
Essential
- Please refer to job description above
Desirable
- Please refer to job description above
Person Specification
General Requirements
Essential
- Please refer to job description above
Desirable
- Please refer to job description above
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Cygnet Health Care
Address
Bury
BL8 2BS
United Kingdom
Employer's website
Employer details
Employer name
Cygnet Health Care
Address
Bury
BL8 2BS
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 1 month(s) ago
Reference: A4346-26-0001
Job summary
The Role
As a Medical Secretary, you will provide comprehensive secretarial and administrative support to our GPs and clinical team, ensuring the smooth management of patient referrals, correspondence, and communications.
You will act as a key point of contact between the practice, patients, hospitals, and other healthcare providers.
Main duties of the job
Key Responsibilities
- Typing and processing referral letters, reports, and clinical correspondence.
- Managing referrals through the NHS e-Referral Service (e-RS).
- Tracking and monitoring patient referrals and appointments.
- Liaising with hospitals, community services, and other healthcare organisations.
- Processing incoming correspondence and actioning as appropriate.
- Maintaining accurate patient records and ensuring confidentiality is upheld at all times.
- Responding to telephone and email enquiries professionally and efficiently.
- Supporting clinicians and the wider practice team with administrative tasks.
- Assisting with clinical audits and reporting where required.
About us
About Us
Papworth Surgery is a friendly, patient-focused GP practice committed to delivering high-quality healthcare services to our local community. We are seeking an enthusiastic and organised Medical Secretary to join our busy administrative team.
This is an excellent opportunity for an experienced secretary or administrator who enjoys working in a fast-paced healthcare environment and takes pride in providing excellent support to clinicians and patients.
Details
Date posted
17 August 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Part-time
Reference number
A4346-26-0001
Job locations
Chequers Lane
Papworth Everard
Cambridgeshire
CB23 3QQ
United Kingdom
Job description
Job responsibilities
Job description Medical Secretary
Job responsibilities
MAIN DUTIES AND RESPONSIBILITIES
To perform all clerical and administrative duties as required.
To provide efficient typing and word processing service for GPs and Health Professionals as required. This includes the accurate typing of letters, reports, patient referrals, etc.
Managing all aspects of E-RS to make appointments and bookings as required including e-Referrals
To establish and maintain filing and administrative systems so that written or computer information is easily accessible and secure.
To retrieve medical records and assist with the completion of medical/insurance records.
To receive incoming, and initiate outgoing, telephone calls in order to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries.
Maintain stationary stocks. Ordering equipment and supplies as requested by clinicians and Practice Manager.
To provide cover for members of the secretarial team during periods of sickness and annual leave.
To ensure that strict confidentiality protocols are adhered to.
To attend training sessions on behalf of the Practice as required.
To comply with health & safety procedures and report any areas of concern to the Practice Manager.
To undertake any other duties as may be determined from time to time to ensure the efficient running of the practice.
CONFIDENTIALITY
In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential
Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data
PERFORMANCE STANDARDS
Confidentiality to be maintained at all times. The ability to communicate effectively at all levels, both internally and externally, thus displaying a competent and professional image of the Practice. Confident and polite manner.
EQUALITY AND DIVERSITY
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation
Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.
PERSONAL/PROFESSIONAL DEVELOPMENT:
The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:
Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work
QUALITY
The post-holder will strive to maintain quality within the practice, and will:
Alert other team members to issues of quality and risk
Assess own performance and take accountability for own actions, either directly or under supervision
Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
Work effectively with individuals in other agencies to meet patients needs
Effectively manage own time, workload and resources
COMMUNICATION
The post-holder should recognize the importance of effective communication within the team and will strive to:
Communicate effectively with other team members
Communicate effectively with patients and carers
Recognize peoples needs for alternative methods of communication and respond accordingly
Contribute to the implementation of services
THE POST HOLDER WILL
Apply Practice policies, standards and guidance
Discuss with other members of the team how the policies, standards and guidelines will affect own work
Participate in audit where appropriate
JOB DESCRIPTION AGREEMENT
This job description is intended to provide an outline of the key tasks and responsibilities only. There may be other duties required of the post-holder commensurate with the position. This description will be open to regular review and may be amended to take into account development within the Practice. All members of staff should be prepared to take on additional duties or relinquish existing duties in order to maintain the efficient running of the Practice.
Person Specification
Qualifications
Essential
- English Language GCE/GCSE or equivalent
Desirable
- Maths GCE/GCSE or equivalent
Personal Qualities
Essential
- Ability to work effectively in a team or by self
- Ability to think on own feet
- Diplomacy
- Commitment to patient care
- Polite and courteous manner
- Confidence and a positive outlook
Experience
Essential
- Typing qualification, Secretarial studies or business administration certification or equivalent experience. Good working knowledge of Microsoft Word/Excel
Desirable
- Previous medical secretarial experience, Knowledge of medical terminology. Knowledge of SystmOne
Job description
Job responsibilities
Job description Medical Secretary
Job responsibilities
MAIN DUTIES AND RESPONSIBILITIES
To perform all clerical and administrative duties as required.
To provide efficient typing and word processing service for GPs and Health Professionals as required. This includes the accurate typing of letters, reports, patient referrals, etc.
Managing all aspects of E-RS to make appointments and bookings as required including e-Referrals
To establish and maintain filing and administrative systems so that written or computer information is easily accessible and secure.
To retrieve medical records and assist with the completion of medical/insurance records.
To receive incoming, and initiate outgoing, telephone calls in order to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries.
Maintain stationary stocks. Ordering equipment and supplies as requested by clinicians and Practice Manager.
To provide cover for members of the secretarial team during periods of sickness and annual leave.
To ensure that strict confidentiality protocols are adhered to.
To attend training sessions on behalf of the Practice as required.
To comply with health & safety procedures and report any areas of concern to the Practice Manager.
To undertake any other duties as may be determined from time to time to ensure the efficient running of the practice.
CONFIDENTIALITY
In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential
Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data
PERFORMANCE STANDARDS
Confidentiality to be maintained at all times. The ability to communicate effectively at all levels, both internally and externally, thus displaying a competent and professional image of the Practice. Confident and polite manner.
EQUALITY AND DIVERSITY
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation
Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.
PERSONAL/PROFESSIONAL DEVELOPMENT:
The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:
Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work
QUALITY
The post-holder will strive to maintain quality within the practice, and will:
Alert other team members to issues of quality and risk
Assess own performance and take accountability for own actions, either directly or under supervision
Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
Work effectively with individuals in other agencies to meet patients needs
Effectively manage own time, workload and resources
COMMUNICATION
The post-holder should recognize the importance of effective communication within the team and will strive to:
Communicate effectively with other team members
Communicate effectively with patients and carers
Recognize peoples needs for alternative methods of communication and respond accordingly
Contribute to the implementation of services
THE POST HOLDER WILL
Apply Practice policies, standards and guidance
Discuss with other members of the team how the policies, standards and guidelines will affect own work
Participate in audit where appropriate
JOB DESCRIPTION AGREEMENT
This job description is intended to provide an outline of the key tasks and responsibilities only. There may be other duties required of the post-holder commensurate with the position. This description will be open to regular review and may be amended to take into account development within the Practice. All members of staff should be prepared to take on additional duties or relinquish existing duties in order to maintain the efficient running of the Practice.
Person Specification
Qualifications
Essential
- English Language GCE/GCSE or equivalent
Desirable
- Maths GCE/GCSE or equivalent
Personal Qualities
Essential
- Ability to work effectively in a team or by self
- Ability to think on own feet
- Diplomacy
- Commitment to patient care
- Polite and courteous manner
- Confidence and a positive outlook
Experience
Essential
- Typing qualification, Secretarial studies or business administration certification or equivalent experience. Good working knowledge of Microsoft Word/Excel
Desirable
- Previous medical secretarial experience, Knowledge of medical terminology. Knowledge of SystmOne
Person Specification
Experience
Essential
- Excellent organisational and administrative skills.
- Strong attention to detail and accuracy.
- Ability to work independently and prioritise workload effectively.
- Excellent communication and interpersonal skills.
- Proficient in Microsoft Office applications, including Word and Outlook.
- Ability to handle confidential information sensitively and professionally.
Desirable
- Previous experience as a Medical Secretary within General Practice or the NHS.
- Knowledge of medical terminology.
- Experience using clinical system Systmone.
- Experience working with NHS e-Referral Service (e-RS).
Person Specification
Experience
Essential
- Excellent organisational and administrative skills.
- Strong attention to detail and accuracy.
- Ability to work independently and prioritise workload effectively.
- Excellent communication and interpersonal skills.
- Proficient in Microsoft Office applications, including Word and Outlook.
- Ability to handle confidential information sensitively and professionally.
Desirable
- Previous experience as a Medical Secretary within General Practice or the NHS.
- Knowledge of medical terminology.
- Experience using clinical system Systmone.
- Experience working with NHS e-Referral Service (e-RS).
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Papworth Surgery
Address
Chequers Lane
Papworth Everard
Cambridgeshire
CB23 3QQ
United Kingdom
Employer's website
Employer details
Employer name
Papworth Surgery
Address
Chequers Lane
Papworth Everard
Cambridgeshire
CB23 3QQ
United Kingdom
Employer's website
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Posted 1 month(s) ago
Reference: A1408-26-0003
Job summary
Bridge Surgery are looking for a reliable, organised and flexible receptionist/care navigator to join our friendly team to work 22.00 hours a week plus additional hours as required to cover holiday, extended access and other leave.
Main duties of the job
Duties include greeting patients, booking appointments over the phone and face to face, generating repeat prescriptions, dealing with patient enquiries and general administrative tasks.
The hours of work are:
Monday: 07:45 - 13:15
Wednesday: 13:15 - 18:45
Thursday: 13:15 - 18:45
Friday: 13:15 - 18:45
About us
We are a team of friendly and supportive receptionists, working together with office administrators, management and GP's in a busy and caring surgery.
Details
Date posted
17 August 2026
Pay scheme
Other
Salary
£12.75 an hour
Contract
Permanent
Working pattern
Part-time, Job share
Reference number
A1408-26-0003
Job locations
St Peters Street
Stapenhill
Burton on Trent
Staffordshire
DE15 9AW
United Kingdom
Job description
Job responsibilities
Post: Receptionist / Care Navigator
Responsible to: The General Practitioners in Partnership
Under Supervision of:Reception Manager / Operations Manager
Job Summary:
Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.
Offer general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone
Duties may be varied from time to time dependent on current and evolving practice workload and staffing levels.
Job Responsibilities
- Ensure an effective and efficient reception service is provided to patients and any other visitors to the Practice.
- Deal with all general enquiries, explain procedures and make new and follow-up appointments asking patients to confirm their address when they make an appointment and take appropriate action when informed of any change of address.
- Using your own judgment and communication skills ensure that patients with no prior appointment but who need urgent consultation are seen in a logical and non-disruptive manner.
- Registration of new patients and temporary patients following practice policy.
- Receive and make telephone calls as required. Divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery.
- Enter requests for home visits onto the duty doctor telephone list and when necessary contact the duty doctor with any late requests.
- Action repeat prescription requests in accordance with Practice guidelines and ensure that they are ready for collection or sent electronically to the pharmacy within 48 hours.
- Advise patients of relevant charges for private services, accept payment and issue receipts for same. Keep adequate records of petty cash transactions.
- Enter patient information on to the computer as required. Update name, address and telephone number changes promptly.
- Sort and distribute mail as per protocol. Photocopy as requested.
- Retrieve and re-file paper medical records as required.
- Maintain supplies of stationery available in reception area, purchase stamps and post mail.
- Make drinks for the doctors and other staff and participate in washing up rota.
- Leave working area tidy and ready for incoming colleagues. Handover/leave information regarding unsolved or urgent problems. Log off the computer at the end of each shift.
- Open up the premises at the start of the day, de-activate the alarm and make all necessary preparations to receive patients including restoring the telephone service, as required.
- When last to leave at the end of the day, ensure that the building is totally secured, internal lights are off and the alarm is activated.
- Undertake any other additional duties appropriate to the post as requested by the Partners or the Reception Manager / Operations Manager.
Health & safety
The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, the practice Health & Safety Manual, and the practice Infection Control Policy and published procedures. This will include:
- Using personal security systems within the workplace according to practice guidelines.
- Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks.
- Making effective use of training to update knowledge and skills.
- Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and keeping them free from hazards.
- Actively reporting health and safety hazards and infection hazards immediately when recognised.
- Keeping own work areas and general/patient areas generally clean, assisting in the maintenance of general standards of cleanliness consistent with the scope of the job holders role.
- Reporting potential risks identified.
- Demonstrate due regard for safeguarding and promoting the welfare of children.
Production of performance and quality information
- To ensure that documentation (electronic and paper-based) exists to support performance standards across the full range of performance-based activity QOF, Enhanced Services etc.
- To assist in the production of information for clinical audit.
- To undertake ad-hoc work related to the performance of the practice under the guidance of the Practice Manager.
Equality and diversity
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
- Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation.
- Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.
- Behaving in a manner that is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.
Personal/Professional development
The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:
- Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development.
- Taking responsibility for own development, learning, and performance and demonstrating skills and activities to others.
Quality
The post-holder will strive to maintain quality within the practice, and will:
- Alert other team members to issues of quality and risk.
- Assess own performance and take accountability for own actions, either directly or under supervision.
- Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance.
- Work effectively with individuals in other agencies to meet patients needs.
- Effectively manage own time, workload and resources.
Communication
The post-holder should recognise the importance of effective communication within the team and will:
- Communicate effectively with other team members, patients and carers.
- Recognise peoples needs for alternative methods of communication and respond accordingly.
Contribution to the implementation of services
The post-holder will:
- Apply practice policies, standards and guidance.
- Discuss with other members of the team how the policies, standards and guidelines will affect own work.
- Participate in audit where appropriate.
Confidentiality
- In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
- In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients, their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential.
- Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.
Job description
Job responsibilities
Post: Receptionist / Care Navigator
Responsible to: The General Practitioners in Partnership
Under Supervision of:Reception Manager / Operations Manager
Job Summary:
Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.
Offer general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone
Duties may be varied from time to time dependent on current and evolving practice workload and staffing levels.
Job Responsibilities
- Ensure an effective and efficient reception service is provided to patients and any other visitors to the Practice.
- Deal with all general enquiries, explain procedures and make new and follow-up appointments asking patients to confirm their address when they make an appointment and take appropriate action when informed of any change of address.
- Using your own judgment and communication skills ensure that patients with no prior appointment but who need urgent consultation are seen in a logical and non-disruptive manner.
- Registration of new patients and temporary patients following practice policy.
- Receive and make telephone calls as required. Divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery.
- Enter requests for home visits onto the duty doctor telephone list and when necessary contact the duty doctor with any late requests.
- Action repeat prescription requests in accordance with Practice guidelines and ensure that they are ready for collection or sent electronically to the pharmacy within 48 hours.
- Advise patients of relevant charges for private services, accept payment and issue receipts for same. Keep adequate records of petty cash transactions.
- Enter patient information on to the computer as required. Update name, address and telephone number changes promptly.
- Sort and distribute mail as per protocol. Photocopy as requested.
- Retrieve and re-file paper medical records as required.
- Maintain supplies of stationery available in reception area, purchase stamps and post mail.
- Make drinks for the doctors and other staff and participate in washing up rota.
- Leave working area tidy and ready for incoming colleagues. Handover/leave information regarding unsolved or urgent problems. Log off the computer at the end of each shift.
- Open up the premises at the start of the day, de-activate the alarm and make all necessary preparations to receive patients including restoring the telephone service, as required.
- When last to leave at the end of the day, ensure that the building is totally secured, internal lights are off and the alarm is activated.
- Undertake any other additional duties appropriate to the post as requested by the Partners or the Reception Manager / Operations Manager.
Health & safety
The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, the practice Health & Safety Manual, and the practice Infection Control Policy and published procedures. This will include:
- Using personal security systems within the workplace according to practice guidelines.
- Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks.
- Making effective use of training to update knowledge and skills.
- Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and keeping them free from hazards.
- Actively reporting health and safety hazards and infection hazards immediately when recognised.
- Keeping own work areas and general/patient areas generally clean, assisting in the maintenance of general standards of cleanliness consistent with the scope of the job holders role.
- Reporting potential risks identified.
- Demonstrate due regard for safeguarding and promoting the welfare of children.
Production of performance and quality information
- To ensure that documentation (electronic and paper-based) exists to support performance standards across the full range of performance-based activity QOF, Enhanced Services etc.
- To assist in the production of information for clinical audit.
- To undertake ad-hoc work related to the performance of the practice under the guidance of the Practice Manager.
Equality and diversity
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
- Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation.
- Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.
- Behaving in a manner that is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.
Personal/Professional development
The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:
- Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development.
- Taking responsibility for own development, learning, and performance and demonstrating skills and activities to others.
Quality
The post-holder will strive to maintain quality within the practice, and will:
- Alert other team members to issues of quality and risk.
- Assess own performance and take accountability for own actions, either directly or under supervision.
- Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance.
- Work effectively with individuals in other agencies to meet patients needs.
- Effectively manage own time, workload and resources.
Communication
The post-holder should recognise the importance of effective communication within the team and will:
- Communicate effectively with other team members, patients and carers.
- Recognise peoples needs for alternative methods of communication and respond accordingly.
Contribution to the implementation of services
The post-holder will:
- Apply practice policies, standards and guidance.
- Discuss with other members of the team how the policies, standards and guidelines will affect own work.
- Participate in audit where appropriate.
Confidentiality
- In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
- In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients, their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential.
- Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.
Person Specification
Experience
Essential
- An understanding, acceptance and adherence to the need for strict confidentiality.
- Ability to self-motivate, organise and prioritise own workload without direct supervision.
- Ability to work under pressure and be able to cope with stressful situations.
- Ability to work within a team.
- Ability to work in a changing environment.
- Good keyboard and computer skills.
- Good standard of English and good numeracy skills.
- Excellent communication skills.
- Attention to detail.
- Experience of dealing with the public.
- A pleasant disposition with a sense of humour.
- To be reliable and have a flexible approach to working hours.
Desirable
- A willingness to undertake further training.
- Experience working in a hospital or Primary Care setting.
Person Specification
Experience
Essential
- An understanding, acceptance and adherence to the need for strict confidentiality.
- Ability to self-motivate, organise and prioritise own workload without direct supervision.
- Ability to work under pressure and be able to cope with stressful situations.
- Ability to work within a team.
- Ability to work in a changing environment.
- Good keyboard and computer skills.
- Good standard of English and good numeracy skills.
- Excellent communication skills.
- Attention to detail.
- Experience of dealing with the public.
- A pleasant disposition with a sense of humour.
- To be reliable and have a flexible approach to working hours.
Desirable
- A willingness to undertake further training.
- Experience working in a hospital or Primary Care setting.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Bridge Surgery
Address
St Peters Street
Stapenhill
Burton on Trent
Staffordshire
DE15 9AW
United Kingdom
Employer's website
Employer details
Employer name
Bridge Surgery
Address
St Peters Street
Stapenhill
Burton on Trent
Staffordshire
DE15 9AW
United Kingdom
Employer's website
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
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Posted 1 month(s) ago
Reference: A3663-26-0006
Job summary
Kingstanding Circle Surgery, B44 0UY, is looking for an experienced and enthusiastic Reception Supervisor to join our friendly General Practice team.
The successful candidate will have the opportunity to become an integral part of the practice team, working closely with GPs, nurses, administrative staff and other healthcare professionals. You will be responsible for supporting the smooth day-to-day running of the reception service, providing guidance to reception staff and helping to maintain a consistently high standard of patient care.
We are looking for someone who is reliable, organised, approachable and confident, with the ability to remain calm and professional in a busy General Practice environment. Previous experience in General Practice and confidence using the EMIS clinical system are essential for this role.
The role offers the opportunity to develop your leadership and supervisory skills while making a valuable contribution to the patient experience and the effective running of the surgery.
Main duties of the job
As Reception Supervisor, you will help oversee the day-to-day running of the practice reception service.
Your main duties will include:
- Supervising, supporting and coordinating the reception team.
- Ensuring the reception service operates smoothly and efficiently.
- Providing a welcoming, professional and patient-focused service.
- Supporting reception staff with queries and day-to-day challenges.
- Helping with staff training, induction and development.
- Using the EMIS clinical system to support patient administration and reception processes.
- Liaising with GPs, nurses, administrative staff and other members of the practice team.
- Dealing appropriately and professionally with patient queries and concerns.
- Maintaining patient confidentiality and following practice policies and procedures.
- Supporting the wider practice team with administrative duties when required.
About us
Kingstanding Circle Surgery is a well-established General Practice based in Kingstanding, Birmingham, providing high-quality primary healthcare services to our local community.
We are committed to delivering safe, effective and patient-centred care, and pride ourselves on offering a welcoming and supportive environment for both patients and staff. Our multidisciplinary team works closely together to provide a wide range of services and to ensure the best possible outcomes for our patients.
At Kingstanding Circle Surgery, we recognise that our staff are central to the success of the practice. We encourage teamwork, mutual respect and continuous development, creating a positive working environment where individuals are supported to grow and contribute to the ongoing improvement of our services.
We are looking for enthusiastic and dedicated individuals who share our values and are committed to providing excellent patient care and customer service.
Details
Date posted
17 August 2026
Pay scheme
Other
Salary
£15 an hour
Contract
Permanent
Working pattern
Full-time
Reference number
A3663-26-0006
Job locations
26 Rough Road
Kingstanding
Birmingham
B44 0UY
United Kingdom
Job description
Job responsibilities
Reception Team Supervision
- Provide day-to-day supervision, guidance and support to reception staff.
- Assist with the organisation and allocation of reception duties.
- Monitor workloads and help ensure adequate reception cover.
- Support the induction and training of new reception staff.
- Identify training and development needs within the team.
- Encourage good teamwork, communication and professional standards.
- Support the Practice Manager with staff performance and conduct matters where appropriate.
- Ensure patients receive a friendly, respectful and professional service.
- Deal appropriately with patient queries, concerns and complaints, escalating issues when necessary.
- Support the team in managing difficult or challenging situations professionally.
- Promote a patient-centred approach throughout the reception service.
- Ensure patients are treated with dignity, courtesy and respect.
- Use the EMIS clinical system confidently and effectively.
- Ensure reception and administrative procedures are followed correctly.
- Support accurate maintenance of patient records and information.
- Assist with appointment-related administration and other practice processes.
- Monitor and help improve reception workflows and procedures.
- Maintain accurate and confidential documentation.
- Liaise effectively with GPs, nurses, healthcare assistants, administrative staff and other members of the practice team.
- Communicate important information to the reception team in a clear and timely manner.
- Attend relevant practice meetings and contribute to discussions about reception services.
- Promote effective communication between reception and other departments.
- Maintain strict patient confidentiality at all times.
- Comply with practice policies, NHS requirements and information governance procedures.
- Ensure sensitive patient and practice information is handled appropriately.
- Follow GDPR and data protection requirements.
- Follow practice health and safety procedures.
- Report any hazards, incidents or concerns to the appropriate person.
- Ensure reception areas are maintained in a professional and safe condition.
- Comply with all relevant practice policies and procedures.
- Contribute ideas and suggestions to improve the patient experience and efficiency of reception services.
- Identify recurring issues and work with the Practice Manager to develop appropriate solutions.
- Support the implementation of new systems, procedures and changes within the practice.
Job description
Job responsibilities
Reception Team Supervision
- Provide day-to-day supervision, guidance and support to reception staff.
- Assist with the organisation and allocation of reception duties.
- Monitor workloads and help ensure adequate reception cover.
- Support the induction and training of new reception staff.
- Identify training and development needs within the team.
- Encourage good teamwork, communication and professional standards.
- Support the Practice Manager with staff performance and conduct matters where appropriate.
- Ensure patients receive a friendly, respectful and professional service.
- Deal appropriately with patient queries, concerns and complaints, escalating issues when necessary.
- Support the team in managing difficult or challenging situations professionally.
- Promote a patient-centred approach throughout the reception service.
- Ensure patients are treated with dignity, courtesy and respect.
- Use the EMIS clinical system confidently and effectively.
- Ensure reception and administrative procedures are followed correctly.
- Support accurate maintenance of patient records and information.
- Assist with appointment-related administration and other practice processes.
- Monitor and help improve reception workflows and procedures.
- Maintain accurate and confidential documentation.
- Liaise effectively with GPs, nurses, healthcare assistants, administrative staff and other members of the practice team.
- Communicate important information to the reception team in a clear and timely manner.
- Attend relevant practice meetings and contribute to discussions about reception services.
- Promote effective communication between reception and other departments.
- Maintain strict patient confidentiality at all times.
- Comply with practice policies, NHS requirements and information governance procedures.
- Ensure sensitive patient and practice information is handled appropriately.
- Follow GDPR and data protection requirements.
- Follow practice health and safety procedures.
- Report any hazards, incidents or concerns to the appropriate person.
- Ensure reception areas are maintained in a professional and safe condition.
- Comply with all relevant practice policies and procedures.
- Contribute ideas and suggestions to improve the patient experience and efficiency of reception services.
- Identify recurring issues and work with the Practice Manager to develop appropriate solutions.
- Support the implementation of new systems, procedures and changes within the practice.
Person Specification
Qualifications
Essential
- Level 3 Business Administration very relevant for supervising reception/admin staff.
- Level 3 Customer Service useful for patient-facing reception leadership.
- Level 3 Team Leader/Supervisor apprenticeship
- ILM Level 3 Award/Certificate in Leadership and Management
- Care Certificate
- Previous experience working in a General Practice/Primary Care environment
- Previous experience working in a GP reception or administrative role
- Practical experience using the EMIS clinical system
- Experience dealing directly with patients and members of the public
- Experience working in a busy environment and managing competing priorities
- Experience handling confidential and sensitive information
- Experience supporting, guiding or supervising colleagues
Desirable
- If you're already working as a GP Reception Supervisor
- You don't necessarily need to obtain a qualification before being considered a supervisor. Experience can be just as important, particularly if you're responsible for things such as:
- supervising reception staff
- organising rotas and annual leave
- training and inducting new receptionists
- dealing with patient complaints
- managing difficult situations
- monitoring reception performance
- supporting clinicians and the practice manager
- managing telephone/appointment systems
- handling confidentiality and information governance
- implementing practice procedures
Person Specification
Qualifications
Essential
- Level 3 Business Administration very relevant for supervising reception/admin staff.
- Level 3 Customer Service useful for patient-facing reception leadership.
- Level 3 Team Leader/Supervisor apprenticeship
- ILM Level 3 Award/Certificate in Leadership and Management
- Care Certificate
- Previous experience working in a General Practice/Primary Care environment
- Previous experience working in a GP reception or administrative role
- Practical experience using the EMIS clinical system
- Experience dealing directly with patients and members of the public
- Experience working in a busy environment and managing competing priorities
- Experience handling confidential and sensitive information
- Experience supporting, guiding or supervising colleagues
Desirable
- If you're already working as a GP Reception Supervisor
- You don't necessarily need to obtain a qualification before being considered a supervisor. Experience can be just as important, particularly if you're responsible for things such as:
- supervising reception staff
- organising rotas and annual leave
- training and inducting new receptionists
- dealing with patient complaints
- managing difficult situations
- monitoring reception performance
- supporting clinicians and the practice manager
- managing telephone/appointment systems
- handling confidentiality and information governance
- implementing practice procedures
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Kingstanding Circle Surgery
Address
26 Rough Road
Kingstanding
Birmingham
B44 0UY
United Kingdom
Employer's website
https://www.kingstandingcirclesurgery.co.uk/ (Opens in a new tab)
Employer details
Employer name
Kingstanding Circle Surgery
Address
26 Rough Road
Kingstanding
Birmingham
B44 0UY
United Kingdom
Employer's website
https://www.kingstandingcirclesurgery.co.uk/ (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Consultant Dermatologist
Hywel Dda University Health Board View all jobs
Posted 1 month(s) ago
Reference: 100-MED-PPH-143-A
Job summary
The Dermatology Service in West Wales provides specialist care across a large, geographically dispersed, and predominantly rural population. The service manages a broad range of dermatological conditions, including suspected and confirmed skin cancers, chronic inflammatory skin diseases, and complex dermatological cases that require assessment and treatment by experienced and highly skilled clinicians. Demand for dermatology services continues to increase, driven by rising skin cancer incidence, an ageing population, and the growing complexity of patients requiring specialist care.
This post is essential to support the continued delivery of safe, effective, and timely dermatology services across the region. The successful candidate will join a dedicated, experienced, and multidisciplinary team committed to providing high-quality patient-centred care for the population of West Wales. The role will contribute significantly to maintaining service capacity, reducing waiting times, improving patient access to specialist assessment, and supporting the delivery of national and local performance targets.
The appointment of this post will strengthen the sustainability and resilience of the Dermatology Service, ensuring continued delivery of high-quality care to patients across West Wales while supporting future service transformation and innovation within the specialty.
Main duties of the job
The post holder will undertake a diverse and rewarding clinical role across the full spectrum of dermatology services, with particular responsibility for the diagnosis, treatment, and ongoing management of patients with inflammatory skin diseases and skin cancer. Working as part of a highly skilled multidisciplinary team, post holder will provide expert clinical assessment and management for a wide range of dermatological conditions, ensuring patients receive high-quality, evidence-based care in a timely and compassionate manner.
The role will include the delivery of outpatient dermatology clinics for patients presenting with both routine and complex dermatological conditions. This will involve the assessment, diagnosis, treatment planning, and long-term management of chronic inflammatory disorders. The post holder will be expected to work collaboratively with primary care colleagues and other specialties to ensure coordinated and patient-centred care pathways.
A significant component of the role will focus on skin cancer services, including the assessment and management of patients referred through urgent suspected cancer pathways. Responsibilities will include the diagnosis of malignant and pre-malignant skin lesions, formulation of treatment plans, patient counselling, and participation in surveillance and follow-up clinics. Post holder will contribute to achieving national cancer targets by supporting timely access to specialist assessment, diagnosis, and treatment.
About us
Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.
We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.
We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.
Our services are provided in:
- Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest
- Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire
- Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings
- 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 97 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers
- Numerous mental health and learning disabilities services
Details
Date posted
17 August 2026
Pay scheme
Hospital medical and dental staff
Grade
Consultant
Salary
£114,099 to £166,585 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
100-MED-PPH-143-A
Job locations
Prince Philip Hospital
Bryngwyn Mawr
Llanelli
SA14 8QF
United Kingdom
Job description
Job responsibilities
Dedicated minor operative procedure sessions will form part of the job plan, enabling the post holder to undertake a range of dermatological procedures within their clinical competence. This may include diagnostic biopsies, excisions of skin lesions, curettage, and other minor surgical interventions. The role will support the delivery of efficient patient pathways by providing treatment closer to home and reducing the need for onward referral where appropriate.
The post holder will play an active role in clinical triage processes, reviewing referrals to ensure patients are directed to the most appropriate service and prioritised according to clinical urgency. This will contribute to effective demand management, improved patient flow, and optimal utilisation of available clinic capacity.
Participation in teledermatology and teledermoscopy services will be a key element of the role, supporting innovation in patient care and enabling earlier assessment of suspected skin cancers and other dermatological conditions. The post holder will provide specialist interpretation of clinical and dermoscopic images, facilitating timely diagnosis and reducing unnecessary patient travel across the rural geography of West Wales.
The successful candidate will be expected to contribute fully to multidisciplinary team (MDT) working, including regular attendance at Skin Cancer MDT meetings and collaboration with colleagues. MDT participation is essential to ensuring high-quality clinical decision-making, effective treatment planning, and the delivery of integrated care for patients with complex conditions.
In addition to clinical duties, the post holder will have opportunities to contribute to the ongoing development and transformation of dermatology services. This may include involvement in quality improvement initiatives, service redesign projects, pathway development, audit activity, and implementation of innovative models of care aimed at improving patient experience, clinical outcomes, and service efficiency.
The role will also include a commitment to clinical governance, continuing professional development, teaching, and supervision where appropriate. The post holder will contribute to maintaining high standards of clinical practice and support the development of medical, nursing, and allied health professional colleagues within the service.
Overall, this post provides an excellent opportunity to contribute to a progressive dermatology service that is committed to delivering safe, sustainable, and high-quality care for the population of West Wales.
You will be able to find a full job description and person specification attached within the supporting documents.
The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.
The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.
Please see the below links for useful videos relating to this vacancy:
Hywel Dda 3 Counties - https://youtu.be/RUMDpjtu1sY
Lifestyle in Wales - https://www.youtube.com/watch?v=Vgt03XPT6RQ
Medical Leadership in Hywel Dda - https://www.youtube.com/watch?v=jLioZyqIpwk&t=33s
Virtual Tour - https://youtu.be/Y4JGdD6EHjE
Job description
Job responsibilities
Dedicated minor operative procedure sessions will form part of the job plan, enabling the post holder to undertake a range of dermatological procedures within their clinical competence. This may include diagnostic biopsies, excisions of skin lesions, curettage, and other minor surgical interventions. The role will support the delivery of efficient patient pathways by providing treatment closer to home and reducing the need for onward referral where appropriate.
The post holder will play an active role in clinical triage processes, reviewing referrals to ensure patients are directed to the most appropriate service and prioritised according to clinical urgency. This will contribute to effective demand management, improved patient flow, and optimal utilisation of available clinic capacity.
Participation in teledermatology and teledermoscopy services will be a key element of the role, supporting innovation in patient care and enabling earlier assessment of suspected skin cancers and other dermatological conditions. The post holder will provide specialist interpretation of clinical and dermoscopic images, facilitating timely diagnosis and reducing unnecessary patient travel across the rural geography of West Wales.
The successful candidate will be expected to contribute fully to multidisciplinary team (MDT) working, including regular attendance at Skin Cancer MDT meetings and collaboration with colleagues. MDT participation is essential to ensuring high-quality clinical decision-making, effective treatment planning, and the delivery of integrated care for patients with complex conditions.
In addition to clinical duties, the post holder will have opportunities to contribute to the ongoing development and transformation of dermatology services. This may include involvement in quality improvement initiatives, service redesign projects, pathway development, audit activity, and implementation of innovative models of care aimed at improving patient experience, clinical outcomes, and service efficiency.
The role will also include a commitment to clinical governance, continuing professional development, teaching, and supervision where appropriate. The post holder will contribute to maintaining high standards of clinical practice and support the development of medical, nursing, and allied health professional colleagues within the service.
Overall, this post provides an excellent opportunity to contribute to a progressive dermatology service that is committed to delivering safe, sustainable, and high-quality care for the population of West Wales.
You will be able to find a full job description and person specification attached within the supporting documents.
The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.
The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.
Please see the below links for useful videos relating to this vacancy:
Hywel Dda 3 Counties - https://youtu.be/RUMDpjtu1sY
Lifestyle in Wales - https://www.youtube.com/watch?v=Vgt03XPT6RQ
Medical Leadership in Hywel Dda - https://www.youtube.com/watch?v=jLioZyqIpwk&t=33s
Virtual Tour - https://youtu.be/Y4JGdD6EHjE
Person Specification
Qualifications and Knowledge
Essential
- oFull registration and a License to Practice with the General Medical Council.
- oOn the GMC Specialist Register (including via Portfolio Pathway (CESR)/European Community Rights) or will have CCT due within six months of interview date.
- oValid Certified Advanced Life Support.
- oWhere a sub-specialty interest is required sub-specialty training should be to a level appropriate for UK consultant sub-specialist practice - fellowship or equivalent level experience.
Desirable
- oAdditional Higher qualification(s).
Clinical Experience
Essential
- oBroad based experience within the specialty area.
- oAble to demonstrate core competencies and clinical skills relevant to the post.
- oExperience of leading a team.
Desirable
- oPrevious experience working in the UK or NHS.
Teaching
Essential
- oAbility to critically assess learning requirements for self and others.
- oEvidence of organising programmes and teaching all staff groups.
- oWillingness to teach all grades of professional multidisciplinary staff.
Desirable
- oTeaching qualification.
Research and Scholarship
Essential
- oDemonstrates knowledge of current research and best practice in the specialty area.
- oEvidence of keeping up to date with current research and best practice.
- oEvidence of locating and using clinical guidelines appropriately.
- oEvidence of communicating and interpreting research evidence in a meaningful way.
Desirable
- oActive participation in research.
Clinical Governance
Essential
- oUnderstanding of the role of Clinical Governance.
- oParticipation in clinical audit (or quality improvement project) and understanding role of audit in improving medical practice.
- oKnowledge of annual job planning/appraisal review process.
Desirable
- oKnowledge of risk management.
Safeguarding
Essential
- oDemonstrates knowledge of safeguarding requirements and takes appropriate responsibility.
- oEvidence of applying appropriate equality and diversity legislation.
Other
Desirable
- Welsh Speaker (Level 1)
Person Specification
Qualifications and Knowledge
Essential
- oFull registration and a License to Practice with the General Medical Council.
- oOn the GMC Specialist Register (including via Portfolio Pathway (CESR)/European Community Rights) or will have CCT due within six months of interview date.
- oValid Certified Advanced Life Support.
- oWhere a sub-specialty interest is required sub-specialty training should be to a level appropriate for UK consultant sub-specialist practice - fellowship or equivalent level experience.
Desirable
- oAdditional Higher qualification(s).
Clinical Experience
Essential
- oBroad based experience within the specialty area.
- oAble to demonstrate core competencies and clinical skills relevant to the post.
- oExperience of leading a team.
Desirable
- oPrevious experience working in the UK or NHS.
Teaching
Essential
- oAbility to critically assess learning requirements for self and others.
- oEvidence of organising programmes and teaching all staff groups.
- oWillingness to teach all grades of professional multidisciplinary staff.
Desirable
- oTeaching qualification.
Research and Scholarship
Essential
- oDemonstrates knowledge of current research and best practice in the specialty area.
- oEvidence of keeping up to date with current research and best practice.
- oEvidence of locating and using clinical guidelines appropriately.
- oEvidence of communicating and interpreting research evidence in a meaningful way.
Desirable
- oActive participation in research.
Clinical Governance
Essential
- oUnderstanding of the role of Clinical Governance.
- oParticipation in clinical audit (or quality improvement project) and understanding role of audit in improving medical practice.
- oKnowledge of annual job planning/appraisal review process.
Desirable
- oKnowledge of risk management.
Safeguarding
Essential
- oDemonstrates knowledge of safeguarding requirements and takes appropriate responsibility.
- oEvidence of applying appropriate equality and diversity legislation.
Other
Desirable
- Welsh Speaker (Level 1)
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Hywel Dda University Health Board
Address
Prince Philip Hospital
Bryngwyn Mawr
Llanelli
SA14 8QF
United Kingdom
Employer's website
Employer details
Employer name
Hywel Dda University Health Board
Address
Prince Philip Hospital
Bryngwyn Mawr
Llanelli
SA14 8QF
United Kingdom
Employer's website
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
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Administration Assistant
Norfolk and Suffolk Integrated Care Board View all jobs
Posted 1 month(s) ago
Reference: D0003-ICB027
Job summary
We are looking for a highly organised Administration Assistant to join the Continuing Healthcare Operations team at Norfolk and Suffolk ICB. The Continuing Healthcare Operations team provides administrative and business support to a large team of skilled clinicians who provide Continuing Healthcare services to patients across Norfolk and Suffolk.
Continuing Healthcare (CHC) is a package of care, arranged and funded by the NHS, for patients who have been assessed as having a primary health need. The CHC process involves assessing individuals with ongoing health and care needs to determine whether they are eligible for NHS-funded support, either in their own home or in a residential or nursing home setting.
The Operations team is a busy administrative function, supporting with a wide range of duties, including dealing with enquiries from patients, their families and health and social care professionals. Excellent customer service skills, the ability to organise and prioritise tasks and work effectively as a team are key skills required for this role.
Main duties of the job
Main Duties
As an Administration Assistant in the CHC Operations team you will provide comprehensive administrative support to the wider CHC team. This will include managing correspondence, telephone enquiries and email communications from patients and their families, accurately updating electronic records and databases and coordinating meetings and appointments. You will prepare documentation and outcome letters and ensure that any queries relating to cases are dealt with in a timely and efficient manner.
You will work as part of a team that processes personal and sensitive information and as such will be expected to uphold high professional standards in your communication with patients, their families and health and care professionals. Working as part of a team, you will adopt a flexible approach to switching between tasks, providing cover when required across different administrative and business tasks.
About you
We are looking for someone who has excellent organisational and time-management skills and who can prioritise a varied workload to meet critical deadlines. You must be able to demonstrate strong communication skills and first-class customer service skills. You will be highly professional and able to work with sensitive and emotive information, observing the importance of confidentiality at all times. You will be able to work effectively, both independently and as part of a team, and have a positive, flexible and collaborative approach.
About us
We manage an annual budget of £4.9 billion to commission safe, high quality and accessible health services for 1.7million people living in Norfolk and Suffolk.
We work with hospitals, GP practices, dentists, pharmacies, community, mental health and ambulance services, alongside local councils and voluntary organisations, to improve care. We involve local communities in shaping decisions and use their insights to improve services. As a statutory NHS organisation, we are accountable to NHS England and the UK Government.
Our role is to ensure services meet current and future needs by setting local NHS strategy, allocating funding, maintaining quality and safety standards, improving access, reducing health inequalities and enabling joined up care.
Norfolk and Suffolk include rural, coastal and deprived communities, with an older than average population. Around half of residents live in rural or coastal areas, where access can be harder, and about 219,000 people live in the most deprived areas, where early deaths are significantly higher. These factors shape our planning and focus on reducing inequalities.
Our vision is for people to live longer, healthier lives with access to safe, joined up, patient centred care. We prioritise improving healthy life expectancy, reducing inequalities and ensuring consistent access to high quality services.
We work across five local Places and partner with NHS providers, councils, the VCFSE sector and communities to deliver locally responsive care.
Details
Date posted
17 August 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
D0003-ICB027
Job locations
Norfolk and Suffolk Integrated Care Board
County Hall
Martineau Lane
Norwich
Norfolk
NR1 2DH
United Kingdom
Job description
Job responsibilities
The job description and person specification are an outline of the tasks, responsibilities and outcomes required of the role. The job holder will carry out any other duties as may reasonably be required by their line manager.
The job description and person specification may be reviewed on an ongoing basis in accordance with the changing needs of the Department and the Organisation.
Job description
Job responsibilities
The job description and person specification are an outline of the tasks, responsibilities and outcomes required of the role. The job holder will carry out any other duties as may reasonably be required by their line manager.
The job description and person specification may be reviewed on an ongoing basis in accordance with the changing needs of the Department and the Organisation.
Person Specification
Knowledge, Training and Experience
Essential
- Educated to NVQ 3 level in a relevant subject or equivalent level of qualification or significant equivalent previous proven experience.
- Demonstrable experience of working in an administrative environment and working with computerised data systems.
- Working knowledge of Microsoft Office including Word and Excel.
Desirable
- Experience of working in a health care environment.
- Awareness of a range of Health Services provisions.
- Knowledge of NHS issues.
- Understanding of Data Protection legislation.
Communication
Essential
- Clear communicator with good writing, data entry and telephone skills.
- Ability to work effectively as part of a team.
- Problem solving skills.
Other
Essential
- An ability to maintain confidentiality and trust.
- Good time keeping.
- Flexible approach to work.
- May be required to travel to ICB Offices and other venues within the ICB area.
Autonomy
Essential
- Able to work on own initiative, organising and prioritising own workload to set deadlines.
Person Specification
Knowledge, Training and Experience
Essential
- Educated to NVQ 3 level in a relevant subject or equivalent level of qualification or significant equivalent previous proven experience.
- Demonstrable experience of working in an administrative environment and working with computerised data systems.
- Working knowledge of Microsoft Office including Word and Excel.
Desirable
- Experience of working in a health care environment.
- Awareness of a range of Health Services provisions.
- Knowledge of NHS issues.
- Understanding of Data Protection legislation.
Communication
Essential
- Clear communicator with good writing, data entry and telephone skills.
- Ability to work effectively as part of a team.
- Problem solving skills.
Other
Essential
- An ability to maintain confidentiality and trust.
- Good time keeping.
- Flexible approach to work.
- May be required to travel to ICB Offices and other venues within the ICB area.
Autonomy
Essential
- Able to work on own initiative, organising and prioritising own workload to set deadlines.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Norfolk and Suffolk Integrated Care Board
Address
Norfolk and Suffolk Integrated Care Board
County Hall
Martineau Lane
Norwich
Norfolk
NR1 2DH
United Kingdom
Employer's website
https://www.norfolkandsuffolk.icb.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Norfolk and Suffolk Integrated Care Board
Address
Norfolk and Suffolk Integrated Care Board
County Hall
Martineau Lane
Norwich
Norfolk
NR1 2DH
United Kingdom
Employer's website
https://www.norfolkandsuffolk.icb.nhs.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 1 month(s) ago
Reference: A5692-26-0000
Job summary
Anfield Group Practice is looking for a Receptionist/Administrator to work in our friendly, extremely busy GP surgery.
The contract is permanent
Hours of work would be within our practice opening hours being Monday 1.30pm to 6.30pm, Tuesday 1.30pm - 8.00pm, (minus 30 mins unpaid break) Wednesday 12.30pm - 6.30pm Thursday 2.00pm - 6.30pm and Friday 2.00pm - 6.30pm Occasional Saturday mornings (optional)
The successful candidate will be highly motivated, confident, enthusiastic, can answer telephones in a professional and courteous manner, with excellent communication, listening and administration skills. The candidate would also require excellent keyboard skills.
Main duties of the job
You will project a positive and friendly image to patients and other visitors, whether in person, via the telephone, emails or online.
Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.
Undertake a variety of administrative duties to assist in the smooth running of the practice.
Facilitate effective communication between patients, members of the primary health care team, secondary care and other associated healthcare agencies.
Process repeat prescription requests in accordance with practice guidelines
Process and recording information in accordance with practice procedures and scanning of clinical documents.
When dealing with patients, you must be polite, compassionate and discrete.
About us
Anfield Group Practice has a population of 9733 and is in one of the highest deprivation areas in Liverpool.
We are a training Practice.
We have multi-disciplinary team which includes:-
- 3 partners (3 GPs)
- 1 salaried GP
- 3 Registrars
- 1 ANP
- Pharmacy Team
- 3 Practice Nurses
- 1 Quality & Performance Manager
- 1 Office Manager
- Reception & Admin Staff
- PCN ARRS Roles ( Care-Coordinator, Link Worker, Pharmacy Technician and Pharmacists)
Details
Date posted
17 August 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Part-time
Reference number
A5692-26-0000
Job locations
Anfield Group Practice
98 Townsend Lane
Liverpool
L6 0BB
United Kingdom
Job description
Job responsibilities
The following are the core responsibilities of the Receptionist. There may be on occasion a requirement to carry out other tasks. This will be dependent upon factors such as workload and staffing levels. These duties include -
- Maintain and monitor the practice appointment system
- Process personal, telephone and e-requests for appointments
- Answer incoming phone calls, transferring calls or dealing with the patients' request appropriately
- Signpost patients to the correct service using our new care navigation tool
- Initiating contact with and responding to, requests from patients, team members and external agencies
- Photocopy documentation as required
- Data entry of new and temporary registrations and relevant patient information as required
- Input data onto healthcare records as necessary
- Direct requests for information, i.e., SAR, insurance/solicitors letters and DVLA forms to the administrative team
- Manage all queries as necessary in an efficient manner
- Maintain a clean, tidy, effective working area at all times
- Monitor and maintain the reception area and notice boards
- Support all clinical staff with general tasks as requested
- Monitor stationery supplies and advise restocking orders
- Ensure repeat prescriptions are processed accurately and efficiently
- Action incoming emails and correspondence as necessary
Job description
Job responsibilities
The following are the core responsibilities of the Receptionist. There may be on occasion a requirement to carry out other tasks. This will be dependent upon factors such as workload and staffing levels. These duties include -
- Maintain and monitor the practice appointment system
- Process personal, telephone and e-requests for appointments
- Answer incoming phone calls, transferring calls or dealing with the patients' request appropriately
- Signpost patients to the correct service using our new care navigation tool
- Initiating contact with and responding to, requests from patients, team members and external agencies
- Photocopy documentation as required
- Data entry of new and temporary registrations and relevant patient information as required
- Input data onto healthcare records as necessary
- Direct requests for information, i.e., SAR, insurance/solicitors letters and DVLA forms to the administrative team
- Manage all queries as necessary in an efficient manner
- Maintain a clean, tidy, effective working area at all times
- Monitor and maintain the reception area and notice boards
- Support all clinical staff with general tasks as requested
- Monitor stationery supplies and advise restocking orders
- Ensure repeat prescriptions are processed accurately and efficiently
- Action incoming emails and correspondence as necessary
Person Specification
Experience
Essential
- Experience of working with the general public
- - Experience of administrative duties
- - Experience of working in a healthcare setting
Qualifications
Essential
- Educated to GCSE level or equivalent
- Mathematics and English (C or above)
Desirable
- AMSPAR Receptionist Qualification
- NVQ Level 2 in Health and Social Care
Knowledge & Skills
Essential
- Excellent communication skills (written and oral)
- Strong IT skills
- Clear, polite telephone manner
- Competent in the use of Office and Outlook
- Effective time management (planning and organising)
- Ability to work as a team member and autonomously
- Good interpersonal skills
- Problem solving and analytical skills
- Ability to follow policy and procedure
Person Specification
Experience
Essential
- Experience of working with the general public
- - Experience of administrative duties
- - Experience of working in a healthcare setting
Qualifications
Essential
- Educated to GCSE level or equivalent
- Mathematics and English (C or above)
Desirable
- AMSPAR Receptionist Qualification
- NVQ Level 2 in Health and Social Care
Knowledge & Skills
Essential
- Excellent communication skills (written and oral)
- Strong IT skills
- Clear, polite telephone manner
- Competent in the use of Office and Outlook
- Effective time management (planning and organising)
- Ability to work as a team member and autonomously
- Good interpersonal skills
- Problem solving and analytical skills
- Ability to follow policy and procedure
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Derby Lane Medical Centre
Address
Anfield Group Practice
98 Townsend Lane
Liverpool
L6 0BB
United Kingdom
Employer's website
https://www.derbylanemc-liverpool.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Derby Lane Medical Centre
Address
Anfield Group Practice
98 Townsend Lane
Liverpool
L6 0BB
United Kingdom
Employer's website
https://www.derbylanemc-liverpool.nhs.uk/ (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
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Locum Breast Consultant Surgeon
Aneurin Bevan University Health Board View all jobs
Posted 1 month(s) ago
Reference: 040-LCON516
Job summary
Applications are invited for a locum Consultant Breast Surgeon for the duration of 1 year, based at the newly opened Specialist Breast Unit at Ysbyty Ystrad Fawr, Ystrad Mynach with occasional operating lists at the Royal Gwent Hospital, Newport. Secretarial support, junior staff and full IT facilities will be provided. The successful candidate will join an enthusiastic team of breast specialists within the division of General Surgery, but will not be required to be part of the General Surgery on-call rota. Training in the diagnosis and management of both symptomatic and screen detected breast cancers, and breast reconstruction is essential
The appointee will work with a multidisciplinary breast team delivering breast services and within the Health Board. There is an established multidisciplinary team including; surgery, radiology, histo/cytopathology, oncology, radiotherapy, with specialist nursing support. There are close links with plastic surgery
Main duties of the job
To maintain and develop subspecialty interests that compliments those of the department alongside the current team. Specific responsibilities of the post are listed in the next section .
As a senior employee of the Health Board the post holder will work in close co-operation with, and support other clinical, medical professional and managerial colleagues in providing high quality healthcare to the Health Board's patients.
Integral to the responsibilities of the post are the following requirements:-
- To ensure the provision of a first class clinical service
- To provide effective leadership to all staff engaged in the specialty
- To sustain and develop teaching and research wherever appropriate
- To undertake all work in accordance with the Health Board's procedures and operating policies
- To conduct clinical practice in accordance with contractual requirements and within the parameters of the Division's and Health Board's service plans
- To maintain the confidence of business plans and development strategies formulated for the specialty, the Medical Division or the Health Board
About us
Aneurin Bevan University Health Board (ABUHB) is a multi-award-winning NHS organisation serving the communities of Gwent. With more than 14,000 staff and volunteers, we provide safe, high-quality, and compassionate care across hospitals, GP practices, community services, and mental health settings. As a University Health Board, research, education, and innovation are central to our work, supporting evidence-based practice and continuous improvement.
Our work is guided by the Gwent Strategy 2025-2035, which sets out our long-term ambition to create a fairer and healthier future for our population. We focus on prevention, reducing health inequalities, and working in partnership with local authorities, voluntary organisations, and communities to improve health and wellbeing.
We are committed to creating an inclusive, supportive workplace where people feel valued, respected, and able to develop. Our values of Kindness, Integrity, and Respect shape how we care for patients and how we treat one another.
We offer a wide range of learning and development opportunities, flexible working where possible, and a comprehensive NHS benefits package. Working for ABUHB means being part of an organisation that values its people and offers the chance to build a meaningful and rewarding career while making a real difference to the lives of others.
Details
Date posted
17 August 2026
Pay scheme
Hospital medical and dental staff
Grade
Consultant
Salary
£125,509 a year per annum, pro rata
Contract
Fixed term
Duration
12 months
Working pattern
Full-time
Reference number
040-LCON516
Job locations
The Breast Unit, Ysbyty Ystrad Fawr Hospital
Ystrad Dawr Way
Ystrad Mynach
CF82 7GP
United Kingdom
Job description
Job responsibilities
Please see attached job description
This position involves Regulated Activity with children and adults as defined by the Safeguarding Vulnerable Groups Act (amended by the Protection of Freedoms Act 2012) and the following checks will be undertaken following any conditional offer:
Enhanced check with barred list information, includingan adults and childrens barred list check.
Applicants must hold full registration and a licence to practice with the GMC.
Candidates for Consultantposts must also be on the GMC Specialist Register (including via CESR/European Community Rights) or will have a CCT/CESR(CP)date within 6 months of interview.
Job description
Job responsibilities
Please see attached job description
This position involves Regulated Activity with children and adults as defined by the Safeguarding Vulnerable Groups Act (amended by the Protection of Freedoms Act 2012) and the following checks will be undertaken following any conditional offer:
Enhanced check with barred list information, includingan adults and childrens barred list check.
Applicants must hold full registration and a licence to practice with the GMC.
Candidates for Consultantposts must also be on the GMC Specialist Register (including via CESR/European Community Rights) or will have a CCT/CESR(CP)date within 6 months of interview.
Person Specification
Qualifications
Essential
- as per person spec
Desirable
- as per personal spec
Clinical Experience
Essential
- as per person spec
Desirable
- -Experience of NHS
Clinical Governance
Essential
- as per person spec
Desirable
- As person spec
Teaching
Essential
- -as per person spec
Desirable
- as per person spec
Management
Essential
- -as per person spec
Desirable
- as per person spec
Research
Essential
- -as per person spec
Desirable
- as per person spec
Other Requirements
Essential
- -as per person spec
Desirable
- as per person spec
Person Specification
Qualifications
Essential
- as per person spec
Desirable
- as per personal spec
Clinical Experience
Essential
- as per person spec
Desirable
- -Experience of NHS
Clinical Governance
Essential
- as per person spec
Desirable
- As person spec
Teaching
Essential
- -as per person spec
Desirable
- as per person spec
Management
Essential
- -as per person spec
Desirable
- as per person spec
Research
Essential
- -as per person spec
Desirable
- as per person spec
Other Requirements
Essential
- -as per person spec
Desirable
- as per person spec
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Aneurin Bevan University Health Board
Address
The Breast Unit, Ysbyty Ystrad Fawr Hospital
Ystrad Dawr Way
Ystrad Mynach
CF82 7GP
United Kingdom
Employer's website
Employer details
Employer name
Aneurin Bevan University Health Board
Address
The Breast Unit, Ysbyty Ystrad Fawr Hospital
Ystrad Dawr Way
Ystrad Mynach
CF82 7GP
United Kingdom
Employer's website
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Posted 1 month(s) ago
Reference: A1570-26-0001
Job summary
Grove House Surgery & Chickenley Medical Centre is looking to recruit an experienced and enthusiastic Practice nurse with a specialist interest in diabetes to join our friendly and supportive multidisciplinary team.
We are a well-established GP training practice located in the centre of Batley, providing high-quality primary care to over 9500 patients. This is an exciting opportunity for a motivated clinician who is passionate about delivering excellent diabetes care and supporting patients to achieve the best possible health outcomes.
The successful applicant will play a key role in the management of patients with diabetes and other long-term conditions, working closely with out GPs, Advanced Clinical Practitioners, practice nurses, healthcare assistants, pharmacists and the wider practice team.
Main duties of the job
The successful candidate will
- Deliver high-quality diabetes care in line with national and local guidelines.
- Undertake comprehensive diabetes reviews, including assessment, treatment optimisation and patient education.
- Support patients to self-manage their diabetes through lifestyle advice and shared decision-making.
- Optimise diabetes medication and initiate or adjust treatment within their scope of practice.
- Work collabaratively with GPs and the wider multidisciplinary team to deliver integrated care,
- Participate in the management of other long-term conditions where appropriate.
- Undertake routine practice nurse duties as required, including cervical screening, immunisations, wound care and health promotion, depending on skills and experience
About us
Grove House Surgery is a GP training practice providing care to more than 9,000 patients across our two sites in Batley and Dewsbury.
We pride ourselves on delivering high-quality, patient-centred care within a friendly, supportive, and collaborative environment. Our multidisciplinary clinical team includes three GP partners, salaried GPs, Advanced Clinical Practitioners, practice nurses, healthcare assistants, pharmacists, and an experienced administrative team.
As a training practice, education, innovation, and professional development are central to our ethos. We actively encourage collaborative working and provide ready access to clinical advice and peer discussion. Our GP partners maintain an open-door approach, ensuring that support and guidance are readily available to all members of the team.
We also play an active role within our Primary Care Network (PCN), working closely with neighbouring practices and healthcare partners to develop services, improve patient outcomes, and enhance access to care for our local population. This collaborative approach provides opportunities for multidisciplinary working, shared learning, and service development across the wider health system.
Details
Date posted
17 August 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Part-time, Flexible working
Reference number
A1570-26-0001
Job locations
Soothill Lane
Batley
West Yorkshire
WF17 5SS
United Kingdom
Job description
Job responsibilities
The Practice Nurse will provide high-quality, evidence-based nursing care to the practice population, with a specialist focus on the management of patients with diabetes. The post holder will work as part of the multidisciplinary team to deliver safe, effective and patient-centred care, promoting health, preventing disease and supporting patients to manage long-term conditions.
The successful candidate will take a lead role in the assessment, monitoring and management of diabetes, ensuring care is delivered in accordance with national guidance, local pathways and best practice. In addition, the post holder will undertake a range of general practice nursing duties appropriate to their competencies and support the delivery of enhanced services and quality improvement initiatives.
Key Responsibilities
Clinical Responsibilities
The post holder will:
- Lead the delivery of diabetes care within the practice, ensuring patients receive high-quality, evidence-based management.
- Undertake comprehensive annual diabetes reviews, including clinical assessment, monitoring, education and treatment optimisation.
- Interpret and act upon clinical investigations including HbA1c, renal function, lipid profiles and other relevant investigations.
- Optimise diabetes medication within their scope of practice, including initiating or adjusting treatment where appropriately qualified and competent.
- Identify patients requiring referral to secondary care or specialist diabetes services and coordinate ongoing care where appropriate.
- Provide structured education and support to enable patients to self-manage their diabetes effectively.
- Deliver lifestyle advice relating to diet, exercise, weight management, smoking cessation and cardiovascular risk reduction.
- Monitor patients for diabetes-related complications and ensure appropriate surveillance is undertaken.
- Maintain accurate disease registers and contribute to achieving Quality and Outcomes Framework (QOF) targets and other contractual requirements.
- Participate in the management of other long-term conditions including hypertension, cardiovascular disease, respiratory disease and chronic kidney disease, according to competency.
- Undertake routine practice nurse responsibilities including:
- Cervical cytology.
- Immunisations and vaccinations.
- Wound assessment and management.
- Dressings and removal of sutures/clips.
- Health promotion and NHS Health Checks.
- Contraceptive advice (where appropriately trained).
- Travel health advice and vaccinations (where appropriately trained).
Professional Responsibilities
The post holder will:
- Maintain current NMC registration and practise in accordance with the NMC Code.
- Work within their professional competence and maintain knowledge through continuing professional development.
- Participate in appraisal, mandatory training and revalidation.
- Contribute to clinical audit, quality improvement and the achievement of QOF and other contractual requirements.
Communication and Team Working
The post holder will:
- Work collaboratively with GPs, Advanced Clinical Practitioners, pharmacists, healthcare assistants and the wider multidisciplinary team.
- Liaise effectively with secondary care, community services and other healthcare professionals to ensure continuity of patient care.
- Support colleagues and contribute to the education of learners where appropriate.
Governance
The post holder will:
- Maintain patient confidentiality and comply with Information Governance and Data Protection legislation.
- Follow practice policies relating to safeguarding, infection prevention and control, health and safety, and equality and diversity.
- Participate in clinical governance activities, including significant event reviews and service improvement initiatives.
Other Duties
The post holder may be required to undertake other duties appropriate to the role, following discussion with the Partners or Practice Management Team, in line with the evolving needs of the practice.
This job description is intended as a guide to the principal duties and responsibilities of the post and may be amended following consultation to meet the changing needs of the practice.
Job description
Job responsibilities
The Practice Nurse will provide high-quality, evidence-based nursing care to the practice population, with a specialist focus on the management of patients with diabetes. The post holder will work as part of the multidisciplinary team to deliver safe, effective and patient-centred care, promoting health, preventing disease and supporting patients to manage long-term conditions.
The successful candidate will take a lead role in the assessment, monitoring and management of diabetes, ensuring care is delivered in accordance with national guidance, local pathways and best practice. In addition, the post holder will undertake a range of general practice nursing duties appropriate to their competencies and support the delivery of enhanced services and quality improvement initiatives.
Key Responsibilities
Clinical Responsibilities
The post holder will:
- Lead the delivery of diabetes care within the practice, ensuring patients receive high-quality, evidence-based management.
- Undertake comprehensive annual diabetes reviews, including clinical assessment, monitoring, education and treatment optimisation.
- Interpret and act upon clinical investigations including HbA1c, renal function, lipid profiles and other relevant investigations.
- Optimise diabetes medication within their scope of practice, including initiating or adjusting treatment where appropriately qualified and competent.
- Identify patients requiring referral to secondary care or specialist diabetes services and coordinate ongoing care where appropriate.
- Provide structured education and support to enable patients to self-manage their diabetes effectively.
- Deliver lifestyle advice relating to diet, exercise, weight management, smoking cessation and cardiovascular risk reduction.
- Monitor patients for diabetes-related complications and ensure appropriate surveillance is undertaken.
- Maintain accurate disease registers and contribute to achieving Quality and Outcomes Framework (QOF) targets and other contractual requirements.
- Participate in the management of other long-term conditions including hypertension, cardiovascular disease, respiratory disease and chronic kidney disease, according to competency.
- Undertake routine practice nurse responsibilities including:
- Cervical cytology.
- Immunisations and vaccinations.
- Wound assessment and management.
- Dressings and removal of sutures/clips.
- Health promotion and NHS Health Checks.
- Contraceptive advice (where appropriately trained).
- Travel health advice and vaccinations (where appropriately trained).
Professional Responsibilities
The post holder will:
- Maintain current NMC registration and practise in accordance with the NMC Code.
- Work within their professional competence and maintain knowledge through continuing professional development.
- Participate in appraisal, mandatory training and revalidation.
- Contribute to clinical audit, quality improvement and the achievement of QOF and other contractual requirements.
Communication and Team Working
The post holder will:
- Work collaboratively with GPs, Advanced Clinical Practitioners, pharmacists, healthcare assistants and the wider multidisciplinary team.
- Liaise effectively with secondary care, community services and other healthcare professionals to ensure continuity of patient care.
- Support colleagues and contribute to the education of learners where appropriate.
Governance
The post holder will:
- Maintain patient confidentiality and comply with Information Governance and Data Protection legislation.
- Follow practice policies relating to safeguarding, infection prevention and control, health and safety, and equality and diversity.
- Participate in clinical governance activities, including significant event reviews and service improvement initiatives.
Other Duties
The post holder may be required to undertake other duties appropriate to the role, following discussion with the Partners or Practice Management Team, in line with the evolving needs of the practice.
This job description is intended as a guide to the principal duties and responsibilities of the post and may be amended following consultation to meet the changing needs of the practice.
Person Specification
Experience
Essential
- - Significant experience managing patients with diabetes within primary care or community settings.
- - Experience delivering long-term condition management clinics.
- - Experience of SystmOne or other practice clinical system
- -Excellent communication skills (written and oral) and interpersonal skills
- -Strong IT skills and competent in the use of Office and Outlook -Effective time management (planning and organising)
- -Ability to work as a team member and autonomously
- -Problem-solving and analytical skills
- Ability to follow clinical policy and procedure
Desirable
- - Experience initiating and adjusting diabetes therapies, including injectable medications.
- - Experience within General Practice.
- - Experience with audit
- - Experience with clinical risk management
Qualifications
Essential
- - Registered Nurse (NMC).
- - Diploma (or equivalent recognised qualification) in Diabetes Care
Desirable
- - Independent Prescriber qualification.
- - Diploma in other chronic diseases e.g Asthma
Person Specification
Experience
Essential
- - Significant experience managing patients with diabetes within primary care or community settings.
- - Experience delivering long-term condition management clinics.
- - Experience of SystmOne or other practice clinical system
- -Excellent communication skills (written and oral) and interpersonal skills
- -Strong IT skills and competent in the use of Office and Outlook -Effective time management (planning and organising)
- -Ability to work as a team member and autonomously
- -Problem-solving and analytical skills
- Ability to follow clinical policy and procedure
Desirable
- - Experience initiating and adjusting diabetes therapies, including injectable medications.
- - Experience within General Practice.
- - Experience with audit
- - Experience with clinical risk management
Qualifications
Essential
- - Registered Nurse (NMC).
- - Diploma (or equivalent recognised qualification) in Diabetes Care
Desirable
- - Independent Prescriber qualification.
- - Diploma in other chronic diseases e.g Asthma
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Grove House Surgery
Address
Soothill Lane
Batley
West Yorkshire
WF17 5SS
United Kingdom
Employer's website
http://www.grovehousesurgerybatley.co.uk/ (Opens in a new tab)
Employer details
Employer name
Grove House Surgery
Address
Soothill Lane
Batley
West Yorkshire
WF17 5SS
United Kingdom
Employer's website
http://www.grovehousesurgerybatley.co.uk/ (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
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