Job description

Job responsibilities

Are you a proactive, detail-oriented Quality Improvement Lead looking to take the step in your career? If so, join our compassionate team at the Lakefield Neurological Centre, a specialist service supporting people with neurological conditions.

This is a unique opportunity for you to lead with purpose and help shape a culture of clinical excellence across our specialist services. As our Quality Improvement Lead, you’ll bring a collaborative mindset, confident communication, and a passion for continuous improvement that inspires those around you.

You’ll thrive in a dynamic environment—flexible, reliable, and deeply committed to inclusion, confidentiality, and professional growth. With a strong grasp of governance, safeguarding, and contractual reporting, and proficiency in Microsoft Office tools, you’ll be equipped to lead initiatives that not only meet standards but raise them. Your ability to analyse data with clarity, influence change with integrity, and embed best practice will help ensure our care remains safe, effective, and person-centred.

What you will be doing:

Quality Improvement Lead, you’ll work closely with clinical teams and senior leaders:

• To monitor completion of clinical quality audits and associated action plans.
• To oversee clinical competencies and ensure compliance throughout the unit.
• Oversee cascading of lessons learned and ensure changes are embedded.
• Provide assurances within the governance framework with regards to clinical quality compliance
• To lead quality improvement initiatives within the unit.
• Work closely with the training department with maintaining high compliance.
• To ensure that both internal and external compliance measures are achieved and maintained and enabled to be evidenced.
• Monitor, report and escalate any clinical risks or concerns associated with audit processes.
• Support with trend analysis from audits and clinical information and escalate accordingly.
• Support the compilation of reports for governance and communicate findings and content within the meeting.
• To lead on service improvements initiatives based on internal and external repots and action plans.

You’ll be a key driver of quality assurance, helping us to acheive a "good" our CQC rating and build on our commitment to safe, responsive care.

What You’ll Bring

• Experience in a neurological setting would be beneficial
• A solid understanding of governance, safeguarding, and contractual reporting
• Strong written and verbal communication skills, with confidence engaging professionals at all levels
• Proficiency in Microsoft Office (Word, Excel, Outlook, Publisher)
• Ability to manage your workload independently, meet deadlines, and adapt under pressure
• A flexible, reliable, and team-focused approach
• Commitment to confidentiality, equal opportunities, and ongoing personal development

Where you will be working:

Lakefield’s Neurological Centre, Lambourne Road, Chigwell, IG7 6HH

Lakefields Neurological Centre will be a 22-bed service that delivers specialist 24-hour nursing and therapy services for people with complex long-term neurological conditions who require ongoing support and assistance to maximise their functional ability and improve their quality of life. The Centre specialises in neuro-rehabilitation, tracheostomy and ventilator care. Bedrooms are adapted to individual requirements, fitted with high dependency equipment including ceiling track hoists, wall mounted suction and oxygen equipment. There are also well-equipped therapy facilities, spacious lounge areas and wheelchair access to beautiful gardens.

What You’ll Get

At Elysium Healthcare, we believe in taking care of the people who care for others, you’ll enjoy a comprehensive benefits package designed to support your wellbeing, growth, and future:

• Annual base salary of £32,000
• The equivalent of 33 days annual leave (including bank holidays) – plus your birthday off and the option to buy additional annual leave, in our annual selection window.
• Career development and training to help you achieve your professional goals
• Access to our Rewards & Benefits platform Ely-Vate; Your one-stop destination for everyday savings, exclusive benefits, and wellbeing hub!
• Wellbeing support and activities to help you maintain a healthy work-life balance
• Access to Blue Light Card, which provides a range of exclusive offers and discounts
• Life Assurance, for added peace of mind
• Stream – instant access to earned wages when you need it, plus access to save, directly from your wages, alongside financial wellbeing support.
• 24/7 GP service and second medical opinion, to ensure you are the best you can be
• Enhanced Maternity Package, so you can truly enjoy this special time
• Pension contribution, to help secure your future
• Free meals and onsite free parking

About us:

Elysium Health care has over 8,000 employees and a unique approach to the delivery of care. With a network of over 80 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move.

Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally.

Elysium Healthcare follows safer recruitment of staff for all appointments and is a Disability Confident employer, committed to inclusive and accessible recruitment. It is a requirement that all staff understand it is each person’s individual responsibility to promote and safeguard the welfare of service users. All candidates will be subject to a DBS disclosure

Person Specification

Qualifications

Essential

• Experience in a neurological setting; strong governance understanding; proficiency in Microsoft Office; excellent communication skills.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Elysium Healthcare

Address

Elysium Healthcare

Chigwell

IG7 6HH

United Kingdom

Employer's website

https://www.elysiumhealthcare.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

The primary goal of this role is to collaborate closely with the Quality Improvement Team (QIT) to evaluate, enhance, and continuously monitor the Practice's systems. This is aimed at optimising revenue generation and improving patient outcomes. By leveraging both Practice and patient data, the role seeks to boost overall performance, enabling the Practice to achieve its objectives and enhance healthcare delivery to its patient base. Additionally, the role entails conducting specialised clinics focused on the management of Long-Term Conditions (LTCs), emphasising comprehensive and effective patient care.

Please see attached for full job description

Person Specification

Qualifications

Essential

• Care Certificate
• Minimum requirement of GCSEs A-D including a C in English or equivalent.

Knowledge and Skills

Essential

• Knowledge of general office procedures
• The ability to respond to appropriate requests for assistance, maintaining confidentiality whenever necessary
• Be able to work under pressure and have clear systems or strategies in order to prioritise workload
• The ability to be patient, caring, calm and empathetic

Desirable

• Knowledge of EMIS
• Working knowledge of chronic disease or conditions such as heart disease, COPD, diabetes and their management
• Awareness of co-morbidities in Long Term Conditions

Experience

Essential

• Previous experience of working in general practice
• Experience of working in a busy office environment IT literacy including excellent proficiency in word processing, excel and data entry
• Experience of managing and prioritising multiple tasks
• Experience in working as a member of a team

Desirable

• Experience/competence in: dementia screening, blood pressure checks and venepuncture

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Hastings & Rother Healthcare

Address

Marlborough House 19-21

Warrior Square

St. Leonards-on-sea

East Sussex

TN37 6BG

United Kingdom

Employer's website

https://hastingsandrother.healthcare/ (Opens in a new tab)

Job description

Job responsibilities

Role is full time however happy to discuss part time or doing the role over 4 days rather than 5 if full time.

Person Specification

Qualifications

Essential

• RMC registered
• Experience working in a multidisciplinary team within a fast-paced environment
• Can do attitue

Desirable

• Experience working as a GP Practice Nurse

Experience

Essential

• RMC registered
• Experience working in a multidisciplinary team within a fast-paced environment
• Can do attitue

Desirable

• Experience working as a GP Practice Nurse

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Fairhill Medical Practice

Address

14 Fairfield South

Kingston Upon Thames

Surrey

KT1 2UJ

United Kingdom

Employer's website

https://fairhill.gpsurgery.net/ (Opens in a new tab)

Job description

Job responsibilities

Job description and person specification

Job title

Recently Qualified GP or GP

Line manager

Clinical Director/Director of Operations

Accountable to

Clinical Director

Hours per week

4 sessions

Job summary

The post holder is a GP who acts within their professional boundaries, working within a general practice setting.

A GP is required to work as an autonomous practitioner, responsible for the provision of medical services to the practice population, delivering an excellent standard of clinical care whilst complying with the contract. Furthermore, the post holder will adhere to the GMC standards for good medical practice, contributing to the effective management of the practice, leading by example, maintaining a positive, collaborative working relationship with the multidisciplinary team.

Mission statement

Our aim is, as a Network, to work with our population and community to

ensure care is responsive, accessible and which involves them at its core.

We will be bold and innovative in our outlook to tackle inequalities in a

way which is sustainable, supports our member practices and provides

our workforce with the sense of purpose and pride they deserve.

Generic responsibilities

All staff have a duty to conform to the following:

Equality, Diversity and Inclusion (ED&I)

A good attitude and positive action towards Equality Diversity & Inclusion (ED&I) creates an environment where all individuals can achieve their full potential. Creating such an environment is important for three reasons it improves operational effectiveness, it is morally the right thing to do and it is required by law.

Patients and their families have the right to be treated fairly and be routinely involved in decisions about their treatment and care. They can expect to be treated with dignity and respect and will not be discriminated against on any grounds including age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. Patients have a responsibility to treat other patients and our staff with dignity and respect.

Staff have the right to be treated fairly in recruitment and career progression. Staff can expect to work in an environment where diversity is valued, and equality of opportunity is promoted. Staff will not be discriminated against on any grounds including age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.

Staff have a responsibility to ensure that they treat our patients and their colleagues with dignity and respect.

Safety, Health, Environment and Fire (SHEF)

This organisation is committed to supporting and promoting opportunities for staff to maintain their health, wellbeing and safety.

The post holder is to manage and assess risk within the areas of responsibility, ensuring adequate measures are in place to protect staff and patients and monitor work areas and practices to ensure they are safe and free from hazards and conform to health, safety and security legislation, policies, procedures and guidelines.

All personnel are to comply with the:

Health and Safety at Work Act 1974

Environmental Protection Act 1990

Environment Act 1995

Fire Precautions (workplace) Regulations 1999

Other statutory legislation which may be brought to the post holders attention.

Confidentiality

This organisation is committed to maintaining an outstanding confidential service. Patients entrust and permit us to collect and retain sensitive information relating to their health and other matters, pertaining to their care. They do so in confidence and have a right to expect all staff will respect their privacy and maintain confidentiality at all times.

It is essential that if, the legal requirements are to be met and the trust of our patients is to be retained that all staff protect patient information and provide a confidential service.

Quality and Continuous Improvement (CI)

To preserve and improve the quality of our output, all personnel are required to think not only of what they do, but how they achieve it. By continually re-examining our processes, we will be able to develop and improve the overall effectiveness of the way we work. The responsibility for this rests with everyone working within the organisation to look for opportunities to improve quality and share good practice.

At this organisation, we continually strive to improve work processes that deliver healthcare with improved results across all areas of our service provision. We promote a culture of continuous improvement where everyone counts, and staff are permitted to make suggestions and contributions to improve our service delivery and enhance patient care.

Staff should interpret national strategies and policies into local implementation strategies that are aligned to the values and culture of general practice.

All staff are to contribute to investigations and root cause analyses whilst participating in serious incident investigations and multidisciplinary case reviews.

Induction

We will provide an induction programme and management will support you throughout the process.

Learning and development

The effective use of training and development is fundamental in ensuring that all staff are equipped with the appropriate skills, knowledge, attitude and competences to perform their role. All staff will be required to partake in and complete mandatory training as directed. It is an expectation for this post holder to assess their own learning needs and undertake learning as appropriate

The post holder will undertake mentorship for team members and disseminate learning and information gained to other team members to share good practice and inform others about current and future developments (e.g., courses and conferences).

The post holder will provide an educational role to patients, carers, families and colleagues in an environment that facilitates learning.

Collaborative working

All staff are to recognise the significance of collaborative working and understand their own role and scope and identify how this may develop over time. Staff are to prioritise their own workload and ensure effective time-management strategies are embedded within the culture of the team.

Teamwork is essential in multidisciplinary environments and the post holder is to work as an effective and responsible team member, supporting others and exploring the mechanisms to develop new ways of working and to work effectively with others to clearly define values, direction and policies impacting upon care delivery.

Effective communication is essential, and all staff must ensure they communicate in a manner which enables the sharing of information in an appropriate manner.

All staff should delegate clearly and appropriately, adopting the principles of safe practice and assessment of competence.

Plans and outcomes by which to measure success should be agreed.

Managing information

All staff should use technology and appropriate software as an aid to management in the planning, implementation and monitoring of care and presenting and communicating information.

Data should be reviewed and processed using accurate SNOMED/read codes in order to ensure easy and accurate information retrieval for monitoring and audit processes.

Service delivery

Staff will be given detailed information during the induction process regarding policy and procedure.

The post holder must adhere to the information contained within the organisations policies and regional directives, ensuring protocols are always adhered to.

Person Specification

Experience

Essential

• Experience of working in a primary care environment
• Experience of continued professional development
• Experience of QOF and clinical audit
• General understanding of the primary care contract

Desirable

• Experience of medicines management
• Experience of ICB initiatives

Qualifications

Essential

• Qualified GP
• Vocational Training Certificate or equivalent JCPTGP
• General Practitioner Certificate of Completion of Training CCT

Desirable

• MRCGP

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Epsom Primary Care Network

Address

Derby Medical Centre

8 Derby Square

Epsom

Surrey

KT19 8AG

United Kingdom

Employer's website

https://epsompcn.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job Purpose/Summary

To support the production of accurate financial information for Hinckley & Bosworth Medical Alliance Ltd (the Federation), 4Fed Healthcare Ltd, The Centre Surgery and the three Primary Care Networks (PCNs) Bosworth, Fosseway and Hinckley Central.

To manage payroll and pension services for the Federation and member practices / non-member organisations signed up to this service.

To analyse and present financial information to the Federation Managing Director, the Federation Board / Shareholders and PCNs.

To analyse, review, monitor and present monthly reports to member practices and quarterly reports to the Board.

Ensure internal control checks are adhered to and maintain accurate accounting records to support the production of statutory reporting, the preparation of the annual accounts and to support decision making.

To work closely with and support the Payroll & Finance Administrator.

Be an integral member of the Federation team.

The Centre Surgery:

Support the Practice Manager with all practice financial matters.

Produce monthly budget and cash flow reports.

Manage payroll and pension processing on a monthly basis.

Federation Administration:

Manage all Record-keeping on Sage and Sage Payroll. Manage all financial transactions, processing and record keeping:

• Cash-flow monitoring and forecasting
• Management of bank accounts
• Bank reconciliations
• Payment reconciliations
• Purchase and sales ledger processing
• PAYE
• Expense forms
• Pensions management
• Management of all Additional Roles Reimbursement Scheme (ARRS) claims.
• Process all payments to practices on a monthly / quarterly basis.
• Process all supplier payments on a monthly basis.

Maintenance of general financial controls to ensure the integrity and accuracy of accounts and balance sheet.

Manage all payroll services ensuring prompt and accurate processing and payment of salaries to all employees for whom payment is due, in accordance with relevant policies, procedures, terms and conditions and statutory regulations.

Liaise with the Integrated Care Board (ICB) finance team and the Federations external accountant.

Ensure all annual leave and bank holiday entitlements are recorded appropriately for payment and audit purposes.

Liaise with suppliers and manage account queries.

To formulate letters and spreadsheets using Microsoft Word and Excel either as an original document or using a standard format template to ensure accurate information is documented, calculated, and communicated.

To undertake any other duties the Federation Managing Director may allocate.

General Requirements:

To undertake surveys and/or audits as and when required.

Carry out project and analysis work as required, to support the finance function, deliver efficiencies, strengthen financial controls and enhance reporting.

To contribute to and implement financial policies and procedures as and when required.

To be responsible for the secure and confidential treatment of all payments records and personal information, ensuring correct authorisation is obtained before the release of sensitive and confidential information.

Confidentiality:

• In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential and should be managed in line with GDPR and Data Protection legislation and guidance.
• Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

Health & safety:

The post-holder will implement and lead on the full range of promotion and management of their own and others health, safety and security as defined in the practice Health & Safety policy, the practice Health & Safety manual, and the practice Infection Control policy and published procedures. This will include (but will not be limited to):

• Ensuring job holders across the practice adhere to their individual responsibilities for infection control and health and safety, using a system of observation, audit and check, hazard identification, questioning, reporting and risk management.
• Maintaining an up-to-date knowledge of health and safety and infection control statutory and best practice guidelines, and ensure implementation of these across the business
• Using personal security systems within the workplace according to practice guidelines
• Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks across the business
• Making effective use of training to update knowledge and skills, and initiate and manage the training of others
• Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards, and initiation of remedial / corrective action where needed
• Actively identifying, reporting, and correction of health and safety hazards and infection hazards immediately when recognised
• Keeping own work areas and general / patient areas generally clean, identifying issues and hazards / risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation (where appropriate) with other sector managers
• Undertaking periodic infection control training (minimum annually)
• Routine management of own team / team areas, and maintenance of work space standards
• Demonstrate due regard for safeguarding and promoting the welfare of children.

Equality and diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

• Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
• Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
• Behaving in a manner that is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/Professional development:

The post-holder will participate in any training programme implemented by the Federation as part of this employment, with such training to include:

• Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
• Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work

Quality:

The post-holder will strive to maintain quality within the practice, and will:

• Alert other team members to issues of quality and risk
• Assess own performance and take accountability for own actions, either directly or under supervision
• Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
• Work effectively with individuals in other agencies to meet patients needs
• Effectively manage own time, workload and resources

Communication:

The post-holder should recognize the importance of effective communication within the team and will strive to:

• Communicate effectively with other team members
• Communicate effectively with patients and carers
• Recognise peoples needs for alternative methods of communication and respond accordingly

Contribution to the implementation of services:

The post-holder will:

• Apply practice and Federation policies, standards and guidance
• Discuss with other members of the team how the policies, standards and guidelines will affect own work.

Participate in audits where appropriate.

Person Specification

Qualifications

Essential

• AAT Accounting Qualification or 3 years accounting experience
• Chartered Accountant qualification, or equilavent (or working towards)

Experience

Essential

• Experience of payroll and pension administrative duties
• Experience of using Sage Payroll
• Experience of using Sage Accounts
• Experience of managing accounts
• Experience of maintaining financial information systems
• Experience of financial planning and forecasting

Desirable

• Experience of NHS payroll and pensions administrative duties

Skills

Essential

• Ability to multitask
• Effective time management (Planning & Organising)
• Excellent communication skills (written and oral)
• Strong attention to detail
• Clear, polite telephone manner
• Ability to work as a team member and autonomously
• Good interpersonal skills
• Problem solving & analytical skills
• Strong prioritisation and organisational skills
• Ability to handle confidential information
• Strong record keeping skills
• Ability to follow policy and procedure

Desirable

• Strong IT skills
• Competent in the use of Microsoft Office and Outlook

Personal Qualities

Essential

• Polite and confident
• Flexible and cooperative
• Motivated
• Forward thinker
• Ability to work under pressure

Other Requirements

Essential

• Flexibility to work outside of core office hours
• Full driving licence and access to a vehicle

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Hinckley And Bosworth Medical Alliance Ltd

Address

The Standings, Fields Farm Business Centre

Hinckley Road,

Sapcote

LE9 4LH

United Kingdom

Employer's website

http://hbma-gpfederation.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. For both documents, please view the attachment/s below.

Person Specification

Qualifications

Essential

• The Fellowship of the Royal College of Radiologists (FRCR) or equivalent.
• Possession of CCT in Radiology or within 6 months of acquiring the CCT
• On CESR/ portfolio pathway

Desirable

• MRCP/MRCS
• Inclusion on the GMC Specialist Register for Radiology

Knowledge & Experience

Essential

• Extensive experience in diagnostic radiology
• Experience in quality improvement
• Experience of management of clinical governance within an NHS setting

Desirable

• Previous experience in Managing MDT activities

Skills

Essential

• Presentation skills
• PreTeaching for undergraduates and postgraduates
• Demonstrates honesty, integrity, and appreciation of ethical dilemmas
• Ability to develop effective working relationships on an individual and multi-professional basis with all levels of staff both within and across divisions

Desirable

• Interventional Radiology skills
• Good general and special ultrasound skills

Others

Essential

• Evidence of involvement in audit and research
• Participation in continuing professional development (CPD) scheme and, where relevant, evidence of participation.
• Self-motivated
• Ability to work under pressure
• Able to work as part of a team
• Reliable work records.
• Flexible approach to work and problem-solving attitude

Desirable

• Higher degree in Medicine or allied medical disciplines
• First author publications in peer reviewed journals
• Research grants

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Barts Health NHS Trust

Address

Newham University Hospital

Glen Road

London

E13 8SL

United Kingdom

Employer's website

https://www.bartshealth.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

Key ResponsibilitiesClinical Responsibilities

• Act as a first point of contact clinician for patients with MSK presentations.
• Undertake advanced clinical assessments, diagnosis, and management planning.
• Provide expert advice, reassurance, and self-management strategies to patients.
• Identify red flags and refer appropriately to secondary care or other services.
• Order and interpret relevant investigations within scope of practice.
• Make onward referrals to community, secondary care, or specialist MSK services as required.
• Maintain accurate, contemporaneous clinical records on the GP clinical system.
• Participate in clinical audit, quality improvement, and service development.

Multidisciplinary Working

• Work closely with GPs, nurses, pharmacists, social prescribers, and other ARRS staff.
• Contribute to MDT discussions and care planning.
• Support education of practice staff on MSK conditions and pathways.

Governance and Professional Practice

• Practice in line with HCPC, CSP, and local clinical governance frameworks.
• Adhere to all practice and PCN policies, including safeguarding and infection control.
• Maintain CPD and professional revalidation requirements.
• Participate in appraisal, supervision, and training as required.

Typical Workload

• Independent MSK clinics within the GP practice.
• Same-day or rapid-access appointments for MSK presentations.
• Appointment lengths typically 2030 minutes (subject to local model).
• Mix of acute, chronic, and complex MSK cases.
• Minimal administrative burden compared with traditional physiotherapy roles.

No canvassers or recruitment agencies, please.

Person Specification

Experience

Essential

• HCPC-registered Physiotherapist.
• Degree or equivalent qualification in Physiotherapy.
• Significant post-registration MSK experience.
• Experience working autonomously and managing a clinical caseload.
• Strong clinical reasoning and diagnostic skills.
• Excellent communication and interpersonal skills.
• Experience working in, or closely with, primary care or community services.
• Understanding of primary care pathways and referral systems.

Desirable

• Independent Prescribing qualification (or working towards).
• Previous experience as a First Contact Physiotherapist in GP primary care.
• Experience working within PCN or ARRS-funded roles.
• Postgraduate MSK qualification or advanced practice training.
• Experience in service development or quality improvement initiatives.

Additional Information

Essential

• This is an on-site role based within the GP practice.
• The post supports delivery of PCN objectives and improved access to MSK care.
• Employment terms to align with PCN / ARRS guidance.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Primary Care Management Solutions Ltd

Address

Law Medical Group Practice

Wrottesley Road

London

NW10 5UY

United Kingdom

Employer's website

https://www.pcmsolutions.co.uk (Opens in a new tab)

Job description

Job responsibilities

Community Partnerships & Inclusion Lead Full or Part Time Salary £40,000 to £50,000 depending on experience Location: Central Bedfordshire, Bedford, Luton, Milton Keynes Help shape services with communities, not just for them. At Cora Health, we believe the best services are designed alongside the people who use them. We're looking for a passionate and proactive Community Partnerships & Inclusion Lead to help build stronger relationships with local communities, amplify patient voice, and ensure inclusion is at the heart of everything we do. This is a unique opportunity to work across Bedfordshire, Luton and Milton Keynes, bringing together residents, community organisations, healthcare partners and colleagues to improve services, tackle health inequalities and create meaningful change. About the role As our Community Partnerships & Inclusion Lead, you'll be responsible for developing trusted relationships with communities, voluntary organisations, faith groups and system partners, ensuring local insight and lived experience inform service design and improvement. You'll lead engagement and co-production activities, support neighbourhood-based working, and help us better understand the needs of local populations through engagement, insight gathering and population health approaches. This role combines strategic thinking with hands-on community engagement. One day you may be presenting at a partnership forum, and the next you could be attending a local community event, gathering feedback from residents, or helping shape a service improvement initiative. What you'll be doing Building strong relationships with community, voluntary, faith and advocacy organisations. Working alongside NHS partners, local authorities and neighbourhood teams to support joined-up engagement approaches. Leading meaningful patient and public involvement (PPI) and co-production activities. Reaching underserved and seldom-heard communities through targeted outreach. Gathering and analysing community insight to identify barriers, opportunities and priorities. Helping reduce health inequalities by ensuring services reflect the needs of local populations. Supporting community campaigns and initiatives, including programmes such as Flippin' Pain. Developing engagement plans and providing regular reports on activity, outcomes and impact. Contributing to population health assessment work by bringing together community insight and data to inform decision-making. What we're looking for You'll be an excellent relationship builder, adept at making connections and earning the trust of people from all backgrounds and communities, and passionate about inclusion, engagement and improving health inequalities. Experience of building partnerships across Bedfordshire, Luton and Milton Keynes, or a similar complex health, care or community system, would be advantageous Essential experience and skills Experience working with community groups, VCSE organisations, faith organisations or public sector partners. Experience delivering engagement, outreach or involvement activities that have led to positive change. Experience using feedback and insight to inform service improvement. Strong stakeholder engagement and relationship-building skills, with experience influencing across multiple organisations or sectors Excellent communication skills and the ability to adapt your approach for different audiences. Ability to organise and deliver projects independently while managing multiple priorities. Experience producing clear reports, updates and briefings. Understanding of community engagement, co-production and health inequalities. Desirable Experience working within the NHS, healthcare or integrated care systems. Experience engaging with underserved or seldom-heard communities. Knowledge of the Bedfordshire, Luton and Milton Keynes health and care system and its VCSE landscape. Experience interpreting community insight, population health information or engagement data. Why join Cora Health? At Cora Health, you'll be part of an organisation committed to improving lives through partnership, innovation and compassionate care. You'll have the opportunity to influence how services are developed, strengthen connections with local communities, and make a genuine difference to people's health and wellbeing. Additional information Regular travel across Bedfordshire, Luton and Milton Keynes is required. Some evening and weekend engagement activity may be required with notice. This role is subject to an Enhanced DBS check. Ready to make a difference? If you're passionate about community engagement, inclusion, co-production and reducing health inequalities, we'd love to hear from you. Join us and help ensure local people have a real voice in shaping the services they use. Up to 30 days' holiday (plus public holidays) and an extra day for your Birthday Save pennies through accessing excellent discounts via our 'Boost' Benefits, access to health service discounts and a Blue Light Card Access our employee assistance program, including virtual GP appointments, Mental Health First Aid and Wellbeing Support Sustainable Electric Car Scheme and Cycle to Work

Person Specification

Qualifications

Desirable

• N/A

Experience

Desirable

• Experience working within the NHS, healthcare or integrated care systems.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Cora Health Group Limited

Address

Cora Health Group

Milton Keynes

Buckinghamshire

MK6 4NG

United Kingdom

Employer's website

http://www.corahealth.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about University Hospitals of Morecambe Bay visiting our website https://www.uhmb.nhs.uk/

Person Specification

Qualifications

Essential

• Registered Nurse (on the relevant part of the register for the post)
• Mentoring and assessing qualification or working towards or equivalent

Desirable

• Post registration clinical course appropriate to area or willingness to undertake further training relevant to the post - and to use and maintain these skills in the delivery of care
• Community experience
• Wound experience
• Palliative care experience
• Clinical skills

Experience

Essential

• Evidence of recent professional development
• Experience of establishing effective communication
• Working within a multidisciplinary team and Experience of implementing change

Desirable

• Previous experience within designated area
• Experience of mentoring and assessing members of the team
• Experience as shift team leader

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

University Hospitals of Morecambe Bay NHS Trust

Address

Kendal District Nurses

Beck House, Murley Moss

Kendal

LA9 7RL

United Kingdom

Employer's website

https://www.uhmb.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

Please see attached job descriptionfor further details in regards to the main responsibilities of the role.

Person Specification

Qualifications

Essential

• Level 2 qualification in relevant field or equivalent level of Experience. (e.g. GCSE A-C or NVQ Level 2)*

Desirable

• NVQ Level 2 in Business and Admin

Experience

Desirable

• Working experience/knowledge of computers, data input and word processing.
• Previous reception and administrative experience in an administrative setting

Skills

Desirable

• Reception duties
• Customer Care

Knowledge

Essential

• Understanding of Information Governance and Confidentiality

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Bradford Teaching Hospitals NHS Foundation Trust

Address

Bradford Royal Infirmary

Duckworth Lane

Bradford

BD9 6RJ

United Kingdom

Employer's website

https://www.bradfordhospitals.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

Havering Health GP Federation is a working collaboration of 38 General Practices with a combined patient population of over 274,901 patients, Havering Primary Care Networks (PCNs) are groups of GP practices that have come together to work more closely together to improve the quality of care for patients in Havering. There are five PCNs in Havering: Crest PCN, North PCN, South PCN, Liberty PCN and Marshalls PCN, providing development and progression opportunities for its workforce.

Due to the changes in the ARRS Scheme to introduce General Practitioners we are looking to expand our team by seeking to employ a newly qualified and experienced General Practitioner to work alongside our practices and PCN staff. Our PCN staff currently includes Clinical Pharmacists, Physicians Associates, Social Prescribers, Paramedics, Physiotherapists, Care Coordinators, Nurse Associates and Pharmacist Technicians.

To perform as an autonomous general practitioner working independently and with other health care professionals to assess, diagnose and treat the conditions of patients attending within a primary care setting. Provide expert professional advice to patients, carers and colleagues and ensure the maintenance of clinical excellence. To be involved in the provision of education and training to GP Registrars and other staff. To be professionally accountable and responsible for all elements of clinical practice in accordance with the GMC code of conduct ensuring the safety of patients and quality of their care is primary.

Primary Responsibilities:

Clinical Practice:

In accordance with the practice rota, as agreed, the post-holder will make him/her-self available to undertake a variety of duties including GP Face to Face consultations, telephone consultations and queries, visiting may include nursing home as well as patients home, checking and signing/authorising repeat prescriptions and dealing with queries, paperwork, correspondence and investigation results in a timely fashion.

Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation

Assessing the health care needs of patients with undifferentiated and undiagnosed problems

Screening patients for disease risk factors and early signs of illness

In consultation with patients and in line with current practice disease management protocols, developing care plans for health

Providing counselling and health education

Referring to other care providers as appropriate

Recording clear and contemporaneous consultation notes to agreed standards

Collecting data for audit purposes

Compiling and issuing computer-generated (or paper where necessary) acute and repeat prescriptions Prescribing in accordance with the practice prescribing formulary (or generically) whenever this is clinically appropriate

The post-holder will be required to visit patients during surgery time in an emergency if clinically indicated.

The post-holder will undertake fair share of home visiting sessions per week as allocated.

Communication:

• Utilise and demonstrate sensitive communication styles, to ensure patients are fully informed and consent to treatment
• Communicate with and support patients who are receiving bad news
• Communicate effectively with patients and carers, recognising the need for alternative methods of communication to overcome different levels of understanding, cultural background and preferred ways of communicating

Delivering a quality service:

• Recognise and work within own competence and professional code of conduct as regulated by the GMC
• Produce accurate, contemporaneous, and complete records of patient consultation, consistent with legislation, policies, and procedures
• Assess effectiveness of care delivery through self and peer review, benchmarking, and formal evaluation
• Evaluate patients response to health care provision and the effectiveness of care
• Support and participate in shared learning across the practice and wider organisation
• Use a structured framework (e.g. root-cause analysis) to manage, review and identify learning from patient complaints, clinical incidents, and near-miss events

Leadership personal and people development:

• Act as a GP leader in the delivery of GP services ensuring that the needs of the patient are a priority
• Take responsibility for own learning and performance including participating in clinical supervision and acting as a positive role model
• Support staff development in order to maximise potential
• Work with practice management to support development of sufficient staff of appropriate ability, quality and skill-mix to meet current and future service delivery.
• Contribute to the development of local guidelines, protocols and standards

Team working:

• Understand own role and scope and identify how this may develop over time
• Work as an effective and responsible team member, supporting others and exploring the mechanisms to develop new ways of working
• Delegate clearly and appropriately, adopting the principles of safe practice and assessment of competence
• Create clear referral mechanisms to meet patient need

Management of Risk:

• Manage and assess risk within the areas of responsibility, ensuring adequate measures are in place to protect staff and patients
• Support the team to ensure work areas and practices are safe and free from hazards and conform to health, safety and security legislation, policies, procedures and guidelines
• Support the team to ensure- appropriate supervision of safe storage, rotation and disposal of vaccines and drugs and documentation of controlled drug usage according to legal requirements where appropriate

Managing Information:

• Use technology and appropriate software as an aid to management in planning, implementation and monitoring of care, presenting and communicating information
• Review and process data using accurate Read codes in order to ensure easy and accurate information retrieval for monitoring and audit processes
• Understand responsibility of self and others to the practice and primary care trust regarding the Freedom of Information Act

Equity and Diversity:

• Identify patterns of discrimination and take action to overcome this and promote diversity and equality of opportunity
• Enable others to promote equality and diversity in a non-discriminatory culture
• Support people who need assistance in exercising their rights
• Adhere to local chaperoning policies
• Act as a role model in the observance of equality and diversity good practice
• Accept the rights of individuals to choose their care providers, participate in care and refuse care
• Assist patients from marginalised groups to access quality care

Person Specification

Eligibility

Essential

• Full GMC registration
• National Performers List registration (England), noting that confirmation on this list is adequate for DBS confirmation
• Appropriate defence indemnity (MPS/MDU)
• Evidence of current validation
• Evidence of last appraisal
• Eligibility to practice in the UK independently

Desirable

• Working with community development initiatives

General Skill

Essential

• Excellent communication skills (written and oral)
• Strong IT skills
• Clear, polite telephone manner
• Competent in the use of Office and Outlook
• EMIS user skills
• Effective time management (planning and organising)
• Ability to work as a team member and autonomously
• Excellent interpersonal skills
• Problem solving and analytical skills
• Ability to follow clinical policy and procedure

Desirable

• Arden user skill
• Experience with audit and able to lead audit programmes
• Experience with clinical risk management

Experience

Essential

• Experience of working in a primary care environment
• Experience of continued professional development
• Experience of QOF and clinical audit
• Newly Qualified and Experiences General Practitioner

Desirable

• Experience of medicines management
• Experience of teaching undergraduate students

Personal Qualities

Essential

• Polite and confident
• Flexible and cooperative
• Motivated, forward thinker
• Problem solver with the ability to process information accurately and effectively, interpreting data as required
• High levels of integrity and loyalty
• Sensitive and empathetic in distressing situations
• Ability to work under pressure / in stressful situations
• Effectively able to communicate and understand the needs of the patient
• Commitment to ongoing professional development
• Effectively utilises resources
• Punctual and committed to supporting the team effort

Qualifications

Essential

• Qualified GP
• MRCGP
• Vocational Training Certificate or equivalent JCPTGP
• General Practitioner (Certificate of Completion of Training CCT)
• Understands the importance of evidence-based practice
• Understanding of Extended brief interventions (NICE guidelines)

Desirable

• Knowledge of public health issues in the local area
• Able to identify determinants on health in the area
• Awareness of issues within the wider health arena

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Havering Health Ltd

Address

170 Rush Green Road

Rush Green

Romford

Essex

RM7 0JU

United Kingdom

Employer's website

http://haveringhealth.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

JOB TITLE: SALARIED GENERAL PRACTITIONER

REPORTS TO: PRACTICE MANAGER

RESPONSIBLE TO:GP PARTNERS

Job Summary:

To work as an autonomous practitioner, responsible for the provision of medical services to the practice population, delivering an excellent standard of clinical care whilst complying with the GMS contract. Furthermore, the post-holder will adhere to the GMC standards for good medical practice, contributing to the effective management of the practice, leading by example, maintaining a positive, collaborative working relationship with the multidisciplinary team.

Job Responsibilities:

The following are the core responsibilities of the salaried GP. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:

a. The delivery of highly effective medical care to the entitled population

b. The provision of services commensurate with the GMS contract

c. Generic prescribing adhering to local and national guidance

d. Effective management of long-term conditions

e. Processing of administration in a timely manner, including referrals, repeat prescription requests and other associated administrative tasks

f. On a rotational basis, undertake telephone triage and duty doctor roles

g. To undertake home visits where appropriate

h. Maintain accurate clinical records in conjunction with good practice, policy and guidance

i. Working collaboratively, accepting an equal share of the practice workload

j. Adhere to best practice recommended through clinical guidelines and the audit process

k. Contribute to the successful implementation of continuous improvement and quality initiatives within the practice

l. Accept delegated responsibility for a specific area (or areas) or the QOF

m. Attend and contribute effectively to practice meetings as required

n. Contribute effective to the development and maintenance of the practice including clinical governance, training, financial management and HR

o. Ensure compliance with the appraisal process

p. Prepare and complete the revalidation process

q. Commit to self-learning and instil an ethos of continuing professional development across the practice team

r. Support the partners in achieving the strategic aims of the practice, making recommendations to enhance income and reduce expenditure

s. Review and adhere to practice protocols and policies at all times

t. Encourage collaborative working, liaising with all staff regularly, promoting a culture of continuous improvement at all times

Secondary Responsibilities

In addition to the primary responsibilities, the salaried GP may be requested to:

a. Participate in practice audits as requested

b. Participate in local initiatives to enhance service delivery and patient care

c. Participate in the review of significant and near-miss events applying a structured approach i.e. root cause analysis (RCA)

Confidentiality:

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately

In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential

Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

All patients diagnosis and treatments must be held in the STRICTEST CONFIDENCE at all times

Health & Safety:

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, to include:

Using personal security systems within the workplace according to practice guidelines

Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks

Making effective use of training to update knowledge and skills

Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards

Reporting potential risks identified.

Equality and Diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation

Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues

Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/Professional Development:

The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:

Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development

Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.

Quality:

The post-holder will strive to maintain quality within the practice, and will:

Alert other team members to issues of quality and risk

Assess own performance and take accountability for own actions, either directly or under supervision

Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance

Work effectively with individuals in other agencies to meet patients needs

Effectively manage own time, workload and resources.

Communication:

The post-holder should recognise the importance of effective communication within the team and will strive to:

Communicate effectively with other team members

Communicate effectively with patients and carers

Recognise peoples needs for alternative methods of communication and respond accordingly.

Contribution to the Implementation of Services:

The post-holder will:

Apply practice policies, standards and guidance

Discuss with other members of the team how the policies, standards and guidelines will affect own work

ANY OTHER DELEGATED DUTIES APPROPRIATE TO THE POST.

Person Specification

Qualifications

Essential

• Qualified GP
• MRCGP
• Vocational Training Certificate or equivalent JCPTGP
• General Practitioner (Certificate of Completion of Training CCT)

Experience

Essential

• Experience of continued professional development
• General understanding of the GMS contract

Desirable

• Experience of medicines management
• Experience of ICB initiatives
• Experience of QOF and clinical audit
• Experience of working in a primary care environment

Skills

Essential

• Excellent communication skills (written and oral)
• Strong IT skills
• Clear, polite telephone manner
• Competent in the use of Office and Outlook
• Effective time management (Planning & Organising)
• Ability to work as a team member and autonomously
• Excellent interpersonal skills
• Problem solving & analytical skills
• Ability to follow clinical policy and procedure
• Experience with audit and able to lead audit programmes
• Experience with clinical risk management

Desirable

• EMIS user skills

Personal Qualities

Essential

• Polite and confident
• Flexible and cooperative
• Motivated, forward thinker
• Problem solver with the ability to process information accurately and effectively, interpreting data as required
• High levels of integrity and loyalty
• Sensitive and empathetic in distressing situations
• Ability to work under pressure / in stressful situations
• Effectively able to communicate and understand the needs of the patient
• Commitment to ongoing professional development
• Effectively utilises resources
• Punctual and committed to supporting the team effort

Other Requirements

Essential

• Flexibility to work outside of core office hours
• Full GMC Registration
• National Performers List registration
• Eligibility to practice in the UK independently

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Cleveleys Group Practice

Address

Kelso Avenue

Thornton-cleveleys

Lancashire

FY5 3LF

United Kingdom

Employer's website

https://www.cleveleysgrouppractice.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

• Complying with all legislation applicable to practising medicine
• Conducting physical examinations, tests or procedures to diagnose patients
• Maintaining accurate medical records for all patients
• Making recommendations for lifestyle changes to improve the patients quality of life
• Prescribing medication, treatment or therapy to patients
• Explaining test results and medical procedures to patients
• Consulting with other Doctors about the specialised needs of some patients
• Participation in Practice meetings
• Conduct Practice audits

Please see the job description document for full details.

Person Specification

Qualifications

Essential

• Qualified GP

Experience

Essential

• Previous experience in a GP Practice

Desirable

• It would be beneficial to the Practice for the applicant to have interests in specialisation areas

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Dockham Surgery

Address

Cinderford Medical Centre

Valley Road

Cinderford

Gloucestershire

GL14 2NX

United Kingdom

Employer's website

https://dockhamsurgery.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

As Executive Assistant, you will provide high-quality, proactive and confidential support to the Wigan & Leigh Hospice Executive Team and Board. You will play an important role in ensuring our senior leaders are well organised and effectively supported, managing complex diaries, coordinating meetings and handling sensitive information with professionalism and discretion.

Working closely with the Company Secretary, you will support the Board and its committees, including:

• Arranging and coordinating Board and committee meetings.
• Preparing, coordinating and circulating agendas and meeting papers.
• Taking accurate minutes and maintaining clear and up-to-date action logs.
• Supporting compliance with meeting terms of reference and good governance practices.
• Acting as a key point of contact for the Executive Team and Board, responding to requests appropriately and maintaining confidentiality.
• Managing complex diaries and screening and prioritising correspondence.
• Using Microsoft Office and other IT applications to compile, analyse and present information effectively.
• Providing administrative and organisational support to Executive Team-led projects.
• Supporting good governance and helping the hospice meet its statutory, regulatory and legal obligations.
• Working collaboratively with the wider hospice administrative team and providing cross-cover when required.

You will build effective working relationships with colleagues across the organisation and contribute to a professional, supportive and values-led working environment.

The role may occasionally require some out-of-hours working.

Please note that job descriptions cannot be exhaustive, and all employees may be required to undertake other duties that are broadly in line with the above key responsibilities.

Person Specification

Experience

Essential

• Experience of providing support to meetings, including complex minute taking
• Experience of working within strong governance, regulatory and legal frameworks

Desirable

• Experience of working in the healthcare or charity sector
• Experience of working with volunteers

Qualifications

Desirable

• Educated to Level 3 in business administration

Skills & Abilities

Essential

• Proficient in Microsoft Word, Excel, Outlook, and Teams, with strong general IT skills.
• Excellent verbal and written communication skills
• Highly organised, with strong time management, planning, and prioritisation skills.
• Solutions-focused, creative, and able to resolve problems effectively.
• Able to handle sensitive and confidential information with discretion and professionalism

Personal Qualities & Attributes

Essential

• Positive, professional, and collaborative team player.
• Approachable and able to build trust and rapport with colleagues.
• Confident, assertive, and effective in communication.
• Empathetic, understanding, and sensitive to others needs.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Wigan and Leigh Hospice

Address

Wigan & Leigh Hospice

Kildare Street

Hindley

Wigan

Greater Manchester

WN2 3HZ

United Kingdom

Employer's website

https://www.wlh.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job Summary

As a UTC ECP you will be considered a key person in day-to-day clinical leadership and expertise within the department.

You will be working autonomously within your sphere of competency as a clinician in a diverse, multi-skilled team that includes GPs, Advanced Practitioners, Physician Associates, Paediatric ANPs, Emergency Practitioners and Live Well Coaches.

On each shift, you will provide expert advice and second opinions for patients seen and treated by junior members of staff.

With links to both VTS and Greenwich University, you will have access to a range of CPD courses. We work closely with the ICS, ICB, Local Trust and various other local shareholders to provide opportunities to learn, innovate and contribute new ideas.

This is a genuine opportunity to be a part of something new and exciting in South-East London, with real opportunity for personal growth and to influence Urgent Care in your area. We are looking for full and part time practitioners on a permanent salaried basis.The service is 365 days per year, 7 days a week. This shift will be a night shift.

Communication and Relationship Skills

- Demonstrate excellent communication skills when working with the internal team as well as external, particularly our practices and the hospital trust.

- Be able to identify and take into consideration barriers to understanding and employ appropriate methods to ensure effective communication particularly where barriers are clinical in nature.

- Provide emotional support to patients and carers

- Be aware of the procedures to follow if concerned regarding the protection of children.

- Ensure compliance with policies, procedures and clinical guidelines for self and others.

- Hold good relationship building skills to develop strong relationships with key individuals within practices and the local healthcare system

- Have the ability to successfully make appropriate in hospital specialty referrals.

Analytical and Judgmental Skills

- Perform specialist assessment of patients needs, diagnose where appropriate, plan, implement and evaluate clinical treatment and care using advanced clinical knowledge and skills.

- Be able to discuss with patients and carers the range of possible treatment/ management options and their implications before treatment decisions are made.

- Be responsible for monitoring health, safety and security of self, the team and others and promote best practice in the clinical area.

- Identify clinical issues and incidents within the service that reduce the quality of care within the specialist service bringing any issues to the attention of the management team.

- Take part in activities to counter these to ensure the delivery of safe and effective care.

- Ensure that high standards of care are given and maintained and act when standards are not being met.

Planning and Organisational Skills

- Plan, organise and prioritise own daily workload.

- Recognise, prevent, and diffuse potential areas of conflict and where required take a key role in the management of the outcome.

- To exercise good personal time management, punctuality, and consistent reliable attendance.

Physical Skills

- Demonstrate competence in the use of all clinical equipment used in the overall care of patients within the scope of service.

- Demonstrate competence in physical examination assessment skills applicable to scope of service.

- Have competent computer / keyboard skills including ability to utilise software programmes required to provide the service.

- Ability to travel to all sites of service delivery in a timely manner.

Patient/Client Care

- Perform assessment of patients needs, diagnose where appropriate, plan, implement and evaluate clinical treatment and care using advanced clinical knowledge and skills.

- Establish effective communication with patients and carers / relatives.

- Deliver specialised, evidence-based advice suitable for the individuals medical, social, psychological, religious, and cultural requirements.

- Ensure that appropriate action is taken to protect vulnerable patients and that they can access/receive the appropriate care.

- Ensure compliance with policies, procedures and clinical guidelines for self and others.

- Promote peoples equality, diversity, and rights.

- Identify clinical issues and incidents within the service that reduce the quality of care bringing any issues to the attention of the Clinical Lead.

- Take part in activities to counter these to ensure the delivery of safe and effective care.

- The post holder is responsible for always ensuring the safety of patients and promoting a safety culture through the effective management of risk.

Responsibilities for Policy and Service Development

- Contribute and influence policy making and clinical guidelines internally and externally, necessary to support the service.

- Contribute and influence policy making and clinical guidelines internally and externally, necessary to support their specific service.

- Act as an ambassador and role model for Greenwich Health.

Responsibilities for Finance

- Ensure the effective and efficient use of physical and financial resources.

- Ensure all clinical equipment used are well maintained and cleansed as required.

Responsibilities for HR

- Maintain active status on relevant professional registers.

- Act always in accordance with professional code of conduct and guiding documents, Health Care Standards.

- Maintain a professional portfolio.

- To take responsibility for own continuous self-development, undertaking any education and training opportunities identified as necessary for role to remain eligible for professional registration including mandatory training.

- Adhere to Company Policy & Procedure.

- Assist managers in the development of strategies for professional development in keeping with staff competence appraisal, service developments and professional requirements.

- Attend all mandatory training relevant for the post.

- Attend and actively participate in an annual personal development review and undertake relevant activities to meet the training and development objectives as identified in the performance review.

Responsibility for Information Resources

- Maintain confidential and comprehensive patient records in accordance with your professional body.

- Continually monitor standards of care through bench marking and using the tools provided.

- Participate in collection of patient satisfaction surveys for the service as required.

Research and Development

- Takes responsibility for own continuing professional development and performance, including identifying own development needs and maintain own portfolio in accordance with re-registration requirements.

- Support the clinical lead in ensuring the clinical environment is conducive to effective learning.

- Maintain a high level of awareness of relevant research issues and trends within the scope of practice and professional area.

- Take responsibility for personal development and education and Personal Development Plan objectives.

- Participate in Clinical Supervision for self and others and utilise reflective practice techniques.

The above indicates the main duties of the post which may be reviewed in the light of experience and development within the service. Any review will be undertaken in conjunction with the post holder.

Person Specification

Qualifications

Essential

• Qualified Emergency Care Practitioner (Minor Injuries and Minor illnesses Level 6 or above)

Experience

Essential

• Minimum 2 year experience of Primary, Urgent or Emergency Care within the last 5 years.

Skills and Knowledge

Essential

• Knowledge of clinical systems (EMIS/Cerner/Adastra/CLEO)
• Good interpersonal and patient care skills
• Good written presentation skills
• Ability to communicate effectively with a wide range of stakeholders
• Ability to work as part of a team and autonomously
• Ability to work under pressure and to prioritise workload
• Ability to maintain confidentiality
• Support and develop the implementation of change processes

Other

Essential

• Active Professional Registration e.g. GMC or NMC
• Not subject to suspension under section 41A of the Medical Act 1983
• Have had an annual NHS appraisal

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Greenwich Health Ltd

Address

Queen Elizabeth Hospital Nhs Trust

Stadium Road

London

SE18 4QH

United Kingdom

Employer's website

https://www.greenwich-health.com/ (Opens in a new tab)