Job description

Job responsibilities

Clinical responsibilities:

• In accordance with the practice timetable, as agreed, the post-holder will make themselves available to undertake a variety of duties, including surgery consultations, telephone consultations and queries, visiting patients at home, checking and signing repeat prescriptions and dealing with queries, paperwork and correspondence in a timely fashion
• Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation
• Assessing the health care needs of patients with undifferentiated and undiagnosed problems
• Screening patients for disease risk factors and early signs of illness
• Developing care plans for health in consultation with patients and in line with current practice disease management protocols
• Providing counselling and health education
• Admitting or discharging patients to and from the caseload and referring to other care providers as appropriate
• Recording clear and contemporaneous consultation notes to agreed standards
• Collecting data for audit purposes
• Compiling and issuing electronic & computer-generated acute and repeat prescriptions
• Prescribing in accordance with the practice prescribing formulary (or generically) whenever this is clinically appropriate
• The post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care.

Other responsibilities within the organisation:

• Awareness of and compliance with all relevant practice policies
• A commitment to life-long learning and audit to ensure evidence-based best practice
• Contributing to evaluation/audit and clinical standard setting within the organisation
• Read-coding patient data
• Attending training and events organised by the practice or other agencies

Confidentiality:

• In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
• In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
• Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Health & safety:

The post-holder will implement and lead on a full range of promotion and management of their own and others’ health and safety and infection control as defined in the practice health & safety policy, the practice health & safety manual, and the practice infection control policy. This will include (but will not be limited to):

• Using personal security systems within the workplace according to practice guidelines
• Awareness of national standards of infection control and cleanliness and regulatory / contractual / professional requirements, and good practice guidelines
• Providing advice on the correct and safe management of the specimens process, including collection, labelling, handling, use of correct and clean containers, storage and transport arrangements
• Correct personal use of Personal Protective Equipment (PPE) and ensuring correct use of PPE by others, advising on appropriate circumstances for use by clinicians, staff and patients.
• Management of the full range of infection control procedures in both routine and extraordinary circumstances (e.g. pandemic or individual infectious circumstances)
• Hand hygiene standards for self and others
• Managing directly all incidents of accidental exposure
• Management and advice relating to infection control and clinically based patient care protocols, and implementation of those protocols across the practice
• Active observation of current working practices across the practice in relation to infection control, cleanliness and related activities, ensuring that procedures are followed and weaknesses/training needs are identified, escalating issues as appropriate to the responsible person
• Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks across clinical and patient process
• Making effective use of training to update knowledge and skills, and initiate and manage the training of others across the full range of infection control and patient processes
• Monitoring practice facilities and equipment in relation to infection control
• Safe management of sharps use, storage and disposal
• Using appropriate infection control procedures, maintaining work areas in a tidy, clean and sterile and safe way, free from hazards. Initiation of remedial / corrective action where needed or escalation to responsible management
• Actively identifying, reporting, and correcting health and safety hazards and infection hazards immediately
• Keeping own work areas and general/patient areas generally clean, sterile, identifying issues and hazards/risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation (where appropriate) with responsible managers
• Undertaking periodic infection control training (minimum twice annually)
• Correct waste and instrument management
• Demonstrate due regard for safeguarding and promoting the welfare of children.

Equality and diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

• Acting in a way that recognises the importance of people’s rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
• Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
• Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/professional development:

• Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development

Quality:

The post-holder will strive to maintain quality within the practice, and will:

• Alert other team members to issues of quality and risk
• Assess own performance and take accountability for own actions, either directly or under supervision
• Work effectively with individuals in other agencies to meet patients’ needs
• Effectively manage own time, workload and resources.

Communication:

The post-holder should recognize the importance of effective communication team and will strive to:

• Communicate effectively with patients, carers and team members

Recognise people’s needs for alternative methods of communication and respond accordingly.

Person Specification

Qualifications

Essential

• Medical practitioner whose name is included in the
• General MC Register
• Not subject to suspension under section 41A of the
• Medical Act 1983
• Qualified GP with Certificate of Completion of
• Training (CCT)
• Currently on National Performers List
• Has DBS clearance Has had an annual NHS appraisal where
• applicable
• Has been revalidated as required

Desirable

• Evidence of further postgraduate educational
• activities in relevant fields
• MRCGP
• DCH
• DRCOG
• RCGP
• Evidence of CPD activities

Experience

Essential

• Recent experience of working in general practice in
• the UK
• Commitment to and experience of working as part
• of a multi-disciplinary and skill mixed team
• environment
• Experience of working to achieve standards within
• the Quality and Outcomes Framework (QOF)

Desirable

• Evidence of independent working in General
• Practice
• Experience of supporting service change
• Evidence of participation in QOF
• Evidence in participation in Audit

Skills and Ability

Essential

• Understand the health and social needs of the local
• patient population
• Commitment to personal and professional
• development
• Commitment to education and training
• Excellent verbal and written communication
• Excellent record keeping skills
• Understanding the current issues and challenges
• facing primary care
• Confident in using IT (word/excel/outlook) & clinical
• systems
• Excellent time management
• Good analytical skills

Desirable

• National NHS guidance and structure
• Familiar with the clinical system , SystmOne

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

South Queen Street Medical Centre

Address

South Queen Street Medical Centre

South Queen Street

Leeds

West Yorkshire

LS27 9EW

United Kingdom

Employer's website

https://www.southqueenstreetmedical.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job Description

Job Title: Practice Nurse Part Time 3 days

Qualifications: RGN with experience in practice nursing.

Diplomas in Asthma, COPD and Diabetes care desirable

Salary: Dependent on qualifications and experience

Based at: West4GPs, Chiswick Health Centre Fishers Lane, Chiswick, W4 1RX

Accountable to: GP Partners

Responsible to: GP Partners (clinically)

Practice Manager (managerial)

Summary of Duties

To provide nursing services to the whole practice population, including treatment, screening and advice within the professional competence of the post holder. This will cover chronic disease management and preventative care within the nurse remit.

The post holder should demonstrate critical thinking and skills in decision making in the management of patients. The expectation is that you will work collaboratively within the practice team to ensure that the needs of the patients are met and that delivery of policy and procedure are adhered to.

The post holder will be expected to work in accordance with the Professional Code of Conduct of the NMC. As an autonomous practitioner, you will be responsible for the care delivered.

Key Responsibilities:

• Accountability for own clinical work.
• To provide nursing treatments to patients in participation with General Practitioners or independently, to agreed guidelines and protocols.
• Providing nursing care and clinical services for a full range of procedures, such as wound care, vaccinations, immunisations, child immunisation clinics, INR clinic, blood pressures, phlebotomy, Asthma and COPD reviews and smears alongside new enhanced service requirements such as CRM.
• Managing caseloads
• Developing and auditing standards of nursing care
• Providing family planning advice
• Assist doctors in examinations e.g. coil fittings/ removals
• To be aware of, and act in accordance with, NMC standards and national policies, procedures and legislation.
• To maintain the standards of professional behaviour of the Practice and other professional bodies

Preventative Health and Chronic Disease Management:

• Managing and evaluating screening and immunisation programmes
• Providing health screening, planned and ad hoc, to patients of all ages, and advising and taking action on the findings
• In conjunction with nursing colleagues, managing the nursing care of all those patients with chronic disease and maintaining an appointment and recall system
• To take an active role in nurse run clinics, e.g. asthma, diabetes, C.O.P.D, hypertension, and flu etc.
• Assisting with the implementation, review and maintenance of infection control measures in the practice
• Giving travel advice and vaccinations

Development, Teaching and Education

• Participating in the continuing identification and assessment of the care needs of the practice population
• In conjunction with the Personnel Manager, forming own personal development plan
• Initiating/ contributing to the development and review of practice nurse protocols
• To maintain professional development by attending courses and study days, as agreed with the general practitioners.
• Maintaining accurate patient records both electronically and paper version
• Maintaining equipment and supplies and ensuring correct storage of medical and surgical equipment, including vaccines
• Summarising of patient records onto the clinical computer system
• To participate in education and training of students of all disciplines, within the practice
• Providing regular feedback to the Practice Manager, on request

Liaison and Team Communications:

• Liaising with members of the wider primary care team and agencies outside the practice to ensure appropriate care is provided
• Participating as an active member of the team, and attend meetings as agreed by the doctors/Practice Manager
• All courses/training to be agreed by the doctors/practice manager prior to being booked

Care and Programme Management:

• Initiate and carry out programmes of health screening
• In line with practice policy, manage programmes of care for patients with acute and chronic diseases, by planning, providing and evaluating care
• All the above points in line with surgery policies

Clinical Practice Development:

• To enhance the nursing contribution and quality of care
• Implement strategies for quality assurance and quality audit
• Claim form administration
• To participate in research within the practice

Nursing Management and Administration:

• The team will be accountable for the nursing services. This includes equipment/ instruments/ disposables used in the practice nurses area, doctors rooms and in the surgery public areas, as well as vaccinations, drugs and all clinical stock used in the practice, including safe and appropriate storage.
• To attend to patients who involuntarily emit bodily fluids e.g. vomit, blood, within the surgery premises, using appropriate cleaning materials, in line with health and safety recommendations.
• To provide written reports on occasion, as requested.

All Practice Staff should be aware of their responsibilities under the Health and Safety at Work Act (1974).

Person Specification

Qualifications

Essential

• Registered general Nurse
• Current NMC Registration
• Cervical Cytology qualification
• Up to date training in childhood immunisations
• Clinical supervision training
• Relevant nursing/health degree

Desirable

• Independent or supplementary nurse prescribing qualifications
• Mentor/teaching qualification

Other

Essential

• Ability to work without direct supervision and determine own workload priorities
• Ability to work as part of an integrated multi-skilled team
• Demonstrate commitment to professional development
• Ability to be flexible and adaptable
• Effective team player

Skills

Essential

• Excellent communication skills with patients, families and colleagues.
• Negotiation and conflict management skills
• To be patient focused
• Excellent clinical judgement and decision making skills
• Able to work under pressure
• Able to work in a changing environment
• Ability to provide mentorship and teaching in a clinical setting

Desirable

• Ability to be motivated and forward thinking

Experience

Essential

• Minimum of 3 years post registration experience
• Experience of diagnosing and treating patients
• Evidence of knowledge base and competency in general practice
• At least 2 years recent experience of working in a general practice setting
• Current registration with NMC

Desirable

• Experience of SystmOne
• Experience of Microsoft office
• Experience of clinical audit

Knowledge

Essential

• Competency in basic nursing duties required for the post
• Knowledge of equal opportunities and its significance for health care
• An understanding of legal and ethical issues/responsibilities relating to nursing practice
• Knowledge of local and national health policy.
• Knowledge of patient group direction and associated policy

Desirable

• Knowledge of primary care issues affecting a diverse local population
• Knowledge of clinical governance issues and ability to establish systems in practice

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

WEST4 GPS

Address

Stamford Brook Centre

Stamford Brook Avenue

London

W6 0YD

United Kingdom

Employer's website

https://west4gps.co.uk (Opens in a new tab)

Job description

Job responsibilities

Please see JD and PS for full outline of role and proposed job plan.

1. Together with other colleagues, to provide a high-quality care service to patients. This includes all aspects of treatment and relevant management duties for the proper functioning of the Care Group.
2. Shared responsibility with other colleagues and Responsible also for covering colleagues periods of annual leave and short-term sickness as detailed in your contract.
3. Provide clinical supervision of junior medical/dental practitioners as a shared responsibility with other consultant colleagues.
4. Responsible for carrying out teaching, examination and accreditation duties as required and contributing to CPD and clinical governance initiatives
5. Responsible for outpatient clinic commitments in peripheral hospitals as agreed with the Care Groups management team where part of the service structure.
6. Contribute to the Care Groups research interests in accordance with the Trusts R&D framework.
7. Contribute to the audit programmes, Morbidity and Mortality, Clinical Governance programmes and Learning from Deaths
8. ake an active role in the formulation, implementation and monitoring of the Care Groups Business Plan. This may include assisting with discussions regarding service plans and developments with internal and external agencies.
9. Conduct all activities within the contracted level of service and operating plan for service(s).
10. Exercise professional leadership for all staff working in the specialty. This will include fostering and developing projects focused towards these ends and ensuring that the momentum of post- qualification professional education and other appropriate training is maintained.
11. Work in conjunction with clinical and other professional colleagues to ensure that the productivity of staff within the specialty is maintained and their job satisfaction is enhanced. This may include involvement in the appraisal process for peers and/or junior colleagues
12. Undertake Care Group management duties as agreed with the Care Group/Departmental Manager/Clinical Director.
13. Be aware of, and comply with, all Trust infection prevention and control policies, to include hand hygiene, personal hygiene, environmental and food hygiene.
14. Prepare for and undertake the protective interventions that you are responsible for in a manner that is consistent with evidence-based practice and maintaining patient safety.
15. Kings is committed to providing Consultant led 7-day services and in the event of future developments the post holder would be expected to contribute equally with other Consultant colleagues.

Person Specification

Teaching

Essential

• Experience of undergraduate and post-graduate teaching and exam preparation

Desirable

• Teaching skills course/qualification

Research and Publications

Essential

• Experience of clinical research
• Publication of relevant review articles or case reports.

Desirable

• Relevant research experience and publications in one or more aspects of Hepatology/ Hepatitis

Audit and Quality Improvement

Essential

• Thorough understanding of principles of medical audit
• Must have undertaken and completed audit projects

Desirable

• Audit Publications

Management and Leadership

Essential

• Able to demonstrate leadership capability within multi-disciplinary teams

Desirable

• Management course and/or qualification

Administration

Essential

• Experience in day-to-day organisation of Liver Services and the Hepatitis services in a busy Teaching Hospital
• Familiarity with information technology and general computer skills
• Familiar with current structure of UK National Health Service and conversant with recent initiatives and changes

Desirable

• Established working with multi-disciplinary stakeholders and ICS representatives

Training and Experience

Essential

• Wide experience in all aspects of Hepatology, culminating in award of Certificate of Completion of Training by GMC, or completed portfolio pathway application

Desirable

• Established experience in regional Hepatology/ Hepatitis and HCC at a senior level
• Experience working within viral hepatitis elimination initiatives and networks (ODNs)

Qualifications

Essential

• Registerable medical qualification
• Full MRCP

Desirable

• Other higher degree or diploma (e.g., MD or PhD)

Registration

Essential

• Full Registration with GMC
• Name on GMC Specialist Register on date of taking up appointment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

King's College Hospital NHS Foundation Trust

Address

King's College Hospital

Denmark Hill

London

SE5 9RS

United Kingdom

Employer's website

https://www.kch.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Role Purpose

The MDT Coordination, Clinical Care Coordination and Integrated Care Manager will support South One PCN to deliver high quality, proactive, and integrated care for patients with long-term conditions (LTCs).

The postholder will:

• Coordinate and optimise Multi-Disciplinary Team (MDT) working
• Provide clinical care coordination across pathways

The role ensures effective delivery of the LTC Proactive Care and Quality and Outcomes Framework (QOF) through jointed-up, person-centred, and data-informed care, improving outcomes and reducing health inequalities.

Key Duties and Responsibilities (LTC Proactive Care QOF Aligned)

MDT Coordination and Delivery

• Coordinate and support regular, structured MDT meetings for South One PCN, ensuring alignment with LTC Proactive Care QOF requirements.
• Organise MDTs at practice, neighbourhood, PCN, RPN or Borough levels as locally determined.
• Ensure MDT meetings are focused on high-need patients and result in clear actions, ownership, and follow-up.
• Maintain consistent MDT processes, agendas, case selection, documentation, and tracking outcomes.

Clinical Care Coordination

• Coordinate care for patients discussed within MDTs, ensuring timely follow-up of agreed actions and interventions.
• Act as a central point of coordination between primary care community services, social care, and voluntary sector partners.
• Support navigation of patients through complex care pathways, improving continuity and reducing fragmentation of care.
• Ensure personalised care plans or implemented, reviewed, and updated in collaboration with MDT members.
• Identify gaps in care and escalate concerns appropriately to clinical leads.
• Supports proactive management of patients at risk of deterioration, admission, or poor outcomes.

Identification and Proactive Management of LTC Patients

• Support identification and prioritisation of patients with multiple LTCs, frailty, or high risk.
• Ensure MDT discussions focus on high-risk and complex cohorts in line with QOF indicators.
• Facilitate development and review of proactive, personalised care plans

Person-Centred and Integrated Care

• Enable MDTs to deliver holistic, person-centred care planning covering physical, mental, and social needs.
• Promote shared decision making and continuity of care.
• Ensure MDT actions translate into coordinated and effective care delivery across South One PCN.

Effective MDT Working and Professional Collaboration

• Facilitate collaboration between primary care, community services, social care, and voluntary sector organisations.
• Ensure appropriate professional representation within MDTs .
• Promote Integrated ways of working to reduce duplication and improve patient experience.

Health Inequalities and Targeted Support

• Ensure MDT And care coordination activity targets patients with health inequalities or barriers to access.
• Support production of on warranted variation across the South one PCN population.
• Align work with prevention, early intervention, and neighbourhood priorities.

Quality, Outcomes and Continuous Improvement

• Monitor MDT activity and care coordination effectively against LTC proactive care quote indicators.
• Support collection of evidence demonstrating improvement in patient outcomes and service delivery.
• Use data, feedback column and learning to drive continuous improvement.

Governance, Reporting and Assurance

• Support delivery assurance for the LTC Proactive Care QOF within South One PCN.
• Provide reporting to PCN leadership, RPN, and ICB.
• Act as a key point of contact for MDT and care coordination-related performance matters.

Person Specification

Qualifications

Essential

• Educated to degree level or equivalent experience in relevant field (e.g. healthcare management, public health, nursing, allied health professional, or social care)
• Evidence of continuous professional development relevant to integrated care, care coordination, or service delivery
• Strong working knowledge of NHS systems, primary care, or community care environments

Desirable

• Professional modification in a health or social care discipline (e.g. nursing, AHP, social work)
• Training or certification and quality improvement methodologies (e.g QI, PD SA, Lean)
• knowledge or training related to long-term condition management, population health, or integrated care
• Understanding of LTC Proactive Care or similar NHS frameworks

Experience

Essential

• Experience working in a PCN setting.
• Knowledge of LTC Proactive Care QOF or similar frameworks.
• Experience in quality improvement methodologies.
• Understanding of population health approaches.

Desirable

• Effective and DTS delivering proactive, coordinated care.
• Strong clinical care coordination improvement patient pathways and experience.
• Improved outcomes for patients with long term conditions.
• Reduction in health inequalities across the PCN population.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Star Lane Medical Centre

Address

South One PCN

121 Star Lane

Canning Town

Newham

E16 4QH

United Kingdom

Employer's website

https://www.starlanemedicalcentre.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

As a phlebotomist you will work as part of the Healthcare Support team to provide a safe, effective and patient-focused phlebotomy service. The role will involve undertaking venepuncture, preparing and handling blood samples, maintaining accurate clinical records and supporting patients throughout the blood-taking process.

The postholder will also undertake routine health assessment measurements, including recording height, weight, Body Mass Index (BMI), smoking and alcohol status.

The role will involve working closely with the nursing team, GPs, GP Assistants, Healthcare Assistants and wider multidisciplinary team, maintaining high standards of infection prevention, confidentiality, patient dignity and safety. The postholder will work within their training, competence and agreed scope of practice and contribute to the smooth and effective delivery of clinical services.

A full Job Description and Person Specification is available as an attachment to this vacancy and provides further information about the duties, responsibilities and requirements of the post.

Working Hours

37.5 hours per week (full-time) preferred. We may also consider applications from candidates seeking a minimum of 30 hours per week.

Working hours will be scheduled within the Practice's opening hours, Monday to Friday 08.00 to18.30 and Saturday 09.00 to17.00

Person Specification

Personal Qualities

Essential

• Caring, compassionate and patient-focused.
• Reliable, punctual and professional.
• Friendly and approachable.
• Confident and competent in dealing with patients.
• Accurate and conscientious.
• Able to work efficiently in a busy environment.
• Flexible and adaptable.
• Committed to high standards of patient care and continuous improvement.

Qualifications

Essential

• English and Maths qualification at GCSE Grade C or 4 or equivalent, or demonstrable equivalent literacy and numeracy skills.

Desirable

• Recognised Phlebotomy/Venepuncture qualification or relevant competency-based training.
• NVQ Level 2 in Customer Service or equivalent relevant experience/qualification.
• NVQ Level 2 or Level 3 in Health and Social Care or equivalent.
• Additional relevant clinical or healthcare qualifications

Experience

Essential

• Experience of working with patients, service users or the general public.
• Experience of providing good customer service and communicating effectively and professionally with patients and colleagues.
• Ability to work independently and as part of a wider clinical team.
• Good attention to detail and a commitment to accurate record keeping and handling of clinical information.
• Understanding of patient confidentiality, privacy and dignity.
• Ability to remain calm, patient and reassuring when supporting patients who may be anxious or nervous about blood tests.
• Willingness to undertake relevant training and maintain clinical competence.

Desirable

• Previous experience of phlebotomy/venepuncture, preferably within a healthcare or General Practice setting.
• Experience of working within a clinical or patient-facing environment.
• Experience of undertaking routine health assessments or clinical observations.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Drs Reddy & Nunn

Address

The Medical Centre

Station Avenue

Bridlington

East Riding of Yorkshire

YO16 4LZ

United Kingdom

Employer's website

https://www.drsreddyandnunn.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

JOB TITLE - Care Co-ordinator / Admin Assistant

REPORTS TO - RECEPTION MANAGER / PRACTICE MANAGER

HOURS: 37.5 hours per week

Job summary -

Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, cheerful, efficient and effective way.

Provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.

Job responsibilities

Administration

To have a thorough knowledge of all practice procedures

To work in accordance of written protocols and policies

Pulling/filing of medical notes/deductions

photocopy as requested

scanning and handling workflows

complete all mandatory training

Action all Patchs requests including ghost list and Patchs Tasks

Action practice email

Cover Saturday and Sunday rotas

Action SystmOne tasks and notification

Support with new staff training including medical students

Daily log into Team Net for updates including policies/protocols. All policies/protocols to be read and acknowledged.

Attend and contribute to practice meetings

Provide support and liaise to the data manager and other admin staff

Reception

Providing good customer service skills at front desk toward all patients and visitors. Where necessary consulting with members of the practice team.

Providing good customer service skills over the telephone and helping with patients with their queries.

Handing completed repeat prescriptions to patient and checking names and address. Complete prescription requests coming through via electronically ie SystmOne online, email, hand written and from pharmacist.

Answer the telephone with helpful and cheerful tone of voice

Be able to cover all reception and all admin position as per management request

Action and complete tasks on daily bases

Action Practice and personal nhs emails on daily bases

Cover for staff sickness and annual leave as requested for care coordinators and admin team

Cover Saturday and Sunday rotas

Appointments

Process appointment requests for today/future appointments from patients by telephone, in person, and via Patchs.

Deal with visits/requests

Computer

Registrations of new patients computer data entry and medical records

Process patients changes of address computer data and medical records (have knowledge of practice area)

Process repeat prescription requests following practice guidelines

Correct use of read coding patients records

Regular updates on patients contact details

Register patients for SystmOne online

Telephone

Have working knowledge of telephone systems, during and after hours

Answering the telephone following practice protocol

Providing good customer service skills over the telephone and helping patients with their queries.

Taking messages from third party companies and/or transferring the calls appropriately

Other Tasks

Clear and clean your working area after every use.

Ensure building security have a thorough knowledge of doors/windows/alarm

Any other tasks allocated by managers are to be completed

Confidentiality

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately

In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential

Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

Health & safety

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice health & safety policy, the practice health & safety manual, and the practice infection control policy and published procedures. This will include-

Using personal security systems within the workplace according to practice guidelines

Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks

Making effective use of training to update knowledge and skills

Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards

Actively reporting of health and safety hazards and infection hazards immediately when recognised

Keeping own work areas and general/patient areas generally clean, assisting in the maintenance of general standards of cleanliness consistent with the scope of the job holders role

Undertaking periodic infection control training (minimum annually)

Reporting potential risks identified

Demonstrate due regard for safeguarding and promoting the welfare of children.

Equality and diversity-

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation

Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues

Behaving in a manner that is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/professional development-

The post-holder will participate in any training programme implemented by the practice as part of this employment, with such training to include:

Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development

Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.

Annual completion of all mandatory training.

Quality-

The post-holder will strive to maintain quality within the practice, and will:

Alert other team members to issues of quality and risk

Assess own performance and take accountability for own actions, either directly or under supervision

Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance

Work effectively with individuals in other agencies to meet patients needs

Effectively manage own time, workload and resources

Communication-

The post-holder should recognize the importance of effective communication within the team and will strive to:

Communicate effectively with other team members

Communicate effectively with patients and carers

Recognize peoples needs for alternative methods of communication and respond accordingly

Person Specification

Qualifications

Essential

• A Levels
• NVQ Level 3 and higher

Desirable

• NVQ level 3

Experience

Essential

• * Customer service experience
• * Being able to communicate effectively
• * Smile and greet the patient with eye contact
• * Experience responding to emails

Desirable

• * knowledge of software use
• * system one knowledge

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Lilyville @ Parsons Green

Address

5-7 Parsons Green

London

SW6 4UL

United Kingdom

Employer's website

https://lilyvilleatparsonsgreen.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job Responsibilities

1. Clinical Care & Patient Management

• Assess, plan, implement, and evaluate individualised nursing care programmes for patients across all age groups.

• Initiate diagnostic processes for patients suspected of having long-term conditions and support them toward self-management.

• Recognise clinical deterioration or complex presentations and refer appropriately to GPs or wider multidisciplinary colleagues.

• Provide travel health risk assessments, vaccinations, and preventative advice appropriate to scope of competence.

2. Medicines & Vaccine Safety

• Ensure safe storage, cold-chain maintenance, stock rotation, and disposal of vaccines and pharmaceutical stock.

• Administer medicines safely via PGDs or Patient Specific Directions (PSDs), recognizing and reporting any adverse events promptly.

3. Infection Control & Safeguarding

• Adhere to strict Infection Prevention and Control (IPC) measures, assisting the IPC Lead with regular clinical environment audits.

• Identify safeguarding concerns regarding vulnerable children or adults and follow practice escalation protocols immediately.

4. Clinical Governance & Team Working

• Participate in clinical audits, significant event analyses, and quality improvement activities to support CQC compliance and high standards of care.

• Engage in multidisciplinary team debriefs, clinical meetings, and daily peer-support sessions.

• Support and mentor nursing trainees, healthcare assistants, and learners attached to the practice.

Person Specification

Experience

Essential

• Demonstrated experience in direct, face-to-face clinical care within an NHS setting.
• Proven competence in administering adult and child immunisations and managing anaphylaxis/resuscitation.
• Experience in chronic disease monitoring and health promotion.
• Understanding of safeguarding standards, infection control, and confidentiality/UK GDPR regulations.

Desirable

• Previous experience working within NHS Primary Care / General Practice.
• Familiarity with EMIS Web and Docman clinical systems.
• Experience working with socio-economically diverse communities and addressing health inequalities.
• Working knowledge of QOF and local primary care enhanced services.

Qualifications

Essential

• Registered Nurse with current, active NMC registration.
• Evidence of ongoing Continuing Professional Development (CPD).

Desirable

• Recognised General Practice Nursing qualification.
• Certificates in Long-Term Condition Management (e.g., Asthma/COPD diplomas, Diabetes care).
• Accredited Cervical Screening qualification.
• Independent / Supplementary Prescribing qualification.

Skills & Attributes

Essential

• Strong communication and interpersonal skills, capable of adapting delivery to overcome cultural or language barriers.
• Excellent time-management and organisational skills to run efficient daily clinics.
• Patient-focused, compassionate, approachable, and non-judgemental manner.
• Ability to work autonomously while remaining an active, supportive team player.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Limelight Health and Well-being Hub

Address

1 St Brides Way

Old Trafford

Manchester

M16 9NW

United Kingdom

Employer's website

https://www.limelighthealthhub.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

The Health Care Coordinator contributes to the delivery of the Primary Care Network (PCN) Direct Enhanced Service (DES), supporting proactive, personalised care and population health management for individuals with complex needs, frailty, long-term conditions, and those at risk of unplanned admission.

The role supports the delivery of:

• Enhanced Health in Care Homes EHCH service specification
• Anticipatory care for high-risk cohorts
• Personalised Care and Support Planning PCSP
• Multidisciplinary team MDT working across primary, community, social care, and voluntary sectors

This role supports reducing health inequalities through proactive case management, care coordination, and structured clinical support within HCA/Nurse Associate competency and delegation frameworks.

The post holder works under the supervision of registered clinicians and is central to coordinating care across PCN multidisciplinary services, ensuring patients receive timely, coordinated, and person-centred care aligned to PCN DES and member practice requirements.

Clinical Governance & Delegation

The post holder undertakes delegated clinical activity in line with NHS England HCA/Nurse Associate competencies and PCN clinical governance arrangements, including:

• Basic clinical observations and structured monitoring
• Supporting long-term condition reviews under clinical protocols
• Supporting vaccination delivery programmes under direction
• Early identification of deterioration in frailty and LTC cohorts
• Escalation of clinical concerns to registered clinicians in line with agreed pathways

All clinical activity is undertaken within:

• Local PCN SOPs
• Clinical supervision arrangements
• Professional competency frameworks HCA / Care Certificate level or above

2. Core Responsibilities PCN DES Aligned

2.1 MDT Coordination EHCH & Anticipatory Care Delivery

In line with PCN DES requirements for MDT working, the post holder will:

• Coordinate and schedule regular MDT meetings for EHCH and high-risk cohorts
• Develop and maintain MDT case lists prioritised using risk stratification tools frailty, admission risk, care home residency, LTC complexity
• Collate and present relevant patient information including:
• Recent primary care interactions
• Secondary care admissions and discharges
• Community health input
• Medication changes
• Vaccination status and care gaps
• Relevant clinical observations where recorded by HCA/Nurse Associate or community teams
• Record MDT decisions, ensuring:
• Clear allocation of actions
• Named responsible professionals
• Agreed timescales
• Monitor completion of MDT actions and escalate delays or clinical risk to the PCN clinical lead

2.2 Personalised Care and Support Planning PCSP

In line with NHSE PCN DES personalised care requirements, the post holder will:

• Maintain and update Personalised Care and Support Plans PCSPs ensuring they are:
• Person-centred and outcome-focused
• Regularly reviewed following MDT discussions
• Updated post-discharge or following change in condition

PCSPs will include:

• Clinical summary GP-led input
• Functional, social, and wellbeing needs
• What matters to me statements
• Advance Care Planning ACP / Treatment Escalation Plans TEP
• Risk stratification frailty, falls risk, admission risk
• Preventative care status including immunisations
• Relevant HCA-contributed observations and monitoring data where applicable

2.3 Enhanced Health in Care Homes EHCH & Preventative Care

In alignment with EHCH DES requirements, the post holder will:

• Maintain oversight of care home and housebound cohorts
• Support proactive care planning for residents in care homes
• Maintain vaccination registers for priority groups:
• Flu
• COVID-19 boosters
• Pneumococcal
• Shingles
• RSV
• Support vaccination programmes through:
• Identification of eligible patients
• Pre-vaccination screening and consent processes within competence
• Coordination of vaccination delivery with PCN clinical teams and providers
• Administration of vaccines within competency
• Support outbreak prevention planning in care homes through timely data provision

2.4 Care Coordination and Navigation PCN DES Personalised Care Model

The post holder will:

• Act as a point of contact for patients requiring care co-ordination support
• Support navigation across health, social care, and voluntary sector services
• Facilitate access to:
• Social prescribing link workers
• Community and voluntary sector services
• Rehabilitation and support services
• Support patients and carers to understand:
• PCSPs
• Care pathways
• Follow-up actions from MDTs
• Escalate safeguarding or clinical concerns in line with PCN policies

2.5 Structured Clinical Support HCA/Nurse Associate Function within PCN DES Delivery

In support of PCN anticipatory care and long-term condition management, the post holder will within competency:

• Undertake and record baseline clinical observations, including:
• Blood pressure
• Pulse
• Oxygen saturation
• Temperature
• Weight / BMI
• Support long-term condition monitoring pathways, including:
• Diabetes
• Hypertension
• COPD and asthma
• Support identification of:
• Clinical deterioration
• Frailty escalation
• Increased risk of admission
• Escalate abnormal findings promptly to registered clinicians in accordance with PCN SOPs

2.6 Discharge and Transfer of Care Unplanned Admission Avoidance

In line with PCN DES admission avoidance objectives, the post holder will:

• Monitor discharge notifications from secondary care and community settings
• Ensure follow-up actions are coordinated within 7 days of discharge
• Support reconciliation of:
• Medication changes (with pharmacy/clinical teams)
• Care plans and PCSP updates
• Clinical monitoring requirements
• Liaise with:
• Hospital discharge teams
• Community services
• Care homes
• PCN clinical pharmacists and GPs

2.7 Population Health Management & Data Quality

In alignment with PCN DES population health requirements, the post holder will:

• Maintain accurate registers for:
• Frailty cohort
• Care home residents
• Long-term conditions
• Vaccination status
• End-of-life ACP registers
• Ensure accurate clinical coding in line with NHS standards:
• Frailty e.g. Rockwood CFS
• Care planning status
• Immunisation records
• TEP ACP documentation
• Support PCN reporting requirements including:
• EHCH service delivery metrics
• Vaccination uptake
• Admission avoidance indicators
• PCN DES contractual reporting

4. Key Interfaces

In line with PCN DES multidisciplinary working:

PCN Core Team

• GPs clinical leadership
• PCN pharmacists
• Social prescribing link workers
• First contact practitioners AHPs
• Mental health practitioners
• Nursing and HCA workforce

External Partners

• Care homes EHCH framework
• Community health services
• Acute hospital discharge teams
• Local authority social care
• Voluntary and community sector organisations

5. Key Performance Indicators PCN DES Aligned

Performance will be measured against PCN DES and EHCH outcomes:

• Percentage of eligible patients with up-to-date PCSPs
• Timeliness of MDT review and action completion
• Vaccination uptake rates in priority cohorts
• Timeliness of post-discharge follow-up within 7 days
• Reduction in avoidable emergency admissions in frailty cohort
• Coverage of care home residents within EHCH framework
• Patient and carer experience of coordinated care

6. Competency and Training Requirements NHSE Aligned

• HCA/Nurse Associate/Care Certificate or equivalent qualification
• Competence in clinical observations and escalation protocols
• Understanding of PCN DES, EHCH, and personalised care frameworks
• Knowledge of frailty and population health management principles
• Experience of MDT working in primary care or community settings
• Data quality, coding, and clinical system literacy
• Safeguarding adults and children level training
• Understanding of vaccination programmes and eligibility criteria
• Ability to work within clinical governance and delegated responsibility frameworks

• Flexibility Clause

  The duties of this role may evolve in line with PCN priorities, ARRS guidance, QOF, and DES requirements.

Governance Statement

This role operates within the PCN DES contractual framework and NHSE clinical governance requirements. This job description may is not exhaustive and may change in line with organisational contractual and service delivery requirements. All clinical activity is undertaken under appropriate delegation, supervision, and competency assurance. The post holder is required to escalate any clinical concerns outside their scope of practice in line with PCN escalation policies.

Person Specification

Qualifications

Essential

• Registered nursing associate and on the Nursing and Midwifery Council register - Meets the specific qualification and training requirements as specified in the Nursing Midwifery Standards of proficiency by having undertaken and completed the two-year Foundation Degree delivered by a Nursing and Midwifery Council (NMC) approved provider where applicable (Nurse Associate) OR Level 3 HCA qualification

Experience

Essential

• Experience of working within health, social care, community or voluntary sector services
• Understanding of proactive care, frailty, long term conditions and population health approach
• Experience of co-ordinating services and managing caseloads, with strong organisational skills
• Ability to work independently and also as part of a multidisciplinary team
• Excellent verbal communication skills with the ability to communicate effectively at all levels inc patients and carers, specialist services, GPs and colleagues.
• Listening skills displaying empathy.
• Good technical literacy of Microsoft Applications e.g. Word, Excel, and Outlook etc.

Desirable

• An understanding of the nature of general practice and Primary Care Networks
• Experience of partnership/collaborative working and of building relationships across a variety of organisations including the voluntary sector
• Experience of using GP clinical systems, such as SystmOne

Personal Qualities and Attributes

Essential

• Demonstrate personal accountability, emotional resilience and work well under pressure
• Ability to follow legal, ethical and clinical policy and procedure
• Knowledge of and ability to work to key policies and procedures
• Ability to use own initiative, discretion, and sensitivity
• Committed to holistic person centred care
• Ability to work within own limitations and refer to senior colleagues or GPs when appropriate
• Ability to work flexibly to meet PCN and practice demands
• Problem solver with the ability to process information accurately and effectively, interpreting data as required
• Able to get along with people from all backgrounds and communities, respecting lifestyles and diversity
• Ability to work as a team member and autonomously
• Excellent communication skills and effective in communicating and understanding patient needs
• Excellent organisational and time management skills with the ability to cope with a busy working environment, with periods of interruption throughout the day
• Demonstrate a willingness to participate in shaping the future of the organisation by taking on responsibilities and projects in addition to core workload

Other requirements

Essential

• Disclosure Barring Service (DBS) check
• Occupational Health clearance
• Access to own transport with ability to travel across the PCN as required

Knowledge and skills

Essential

• Ability to undertake patient reviews, including height, weight, BP, pulse and BMI etc.
• Ability to work within own scope of practice and understanding when to refer to colleagues
• Clinical IT system user skills and the ability to record accurate clinical notes
• Understanding of safeguarding adults and children
• Chaperone procedure

Desirable

• Broad knowledge of clinical governance
• Ability to perform Venepuncture
• Competency in delivery of vaccines

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Hartlepool Network

Address

West View Millenium Surgery

West

Hartlepool

TS24 9LJ

United Kingdom

Employer's website

https://www.seatonsurgery.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

If you would like to find out more information about this role, please see the attached job specification.

Person Specification

Experience

Essential

• Experience of working within the NHS to support vulnerable groups.
• Strong listening and communication skills.
• Familiar with local resources and services, including how to access them.
• Motivated by helping people, with care and empathy.
• Able to deliver person-centred support in a non-judgmental way.
• Excellent organisational skills with attention to detail.
• Working within a team environment.
• Respect patient confidentiality at all times.
• Experience of working in an administration role.
• Flexible and cooperative attitude to the needs of the practice and developing needs of primary care.
• Effective time management.
• Ability to use own initiative, discretion and sensitivity.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Primary Care Careers

Address

Northgate Business Park

Bury St Edmunds

Suffolk

IP33 1AE

United Kingdom

Employer's website

https://www.eoeprimarycarecareers.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

We are seeking a clinician registered with the NMC, HCPC or GPhC, with substantial post-registration experience in primary, urgent or community care environments. We will work alongside the successful candidate to ensure they feel safe, supported and sufficiently inducted into the role.

• You will have good knowledge of CQC Fundamental Standards and statutory healthcare regulations, with experience of maintaining inspection readiness.
• You will have a track record of delivering quality improvement projects, clinical audits, risk assessments and incident investigations, including day-to-day PSIRF processes.
• You will bring clinical supervision and multidisciplinary leadership experience, together with a values-led approach that promotes openness, psychological safety, continuous learning and a Just Culture.

Contract type: Permanent, full-time or substantial part-time

Location: Agile worker across the Suffolk

What we can offer you:

• Mentorship, career progression and development under the direct guidance of the Chief Nurse.
• Flexible, agile working arrangements across the Suffolk GP Federation footprint.
• A strong ethos of flexible working, to help us maintain (or reclaim) that work/life balance.
• Innovative teams who strive in forward thinking, with a voice that is heard.
• A visible and supportive management team, with operational support that get it
• Excellent IT teams & support giving us first class equipment and no wait responses
• A commitment to personal development, training, and leadership opportunities, with service-managed training budgets
• Cycle to work scheme
• Death in service cover
• Competitive salaries with annual benchmarking
• 27 days holiday (plus bank holidays) on starting, rising to 29 days (plus bank holidays) after 5 years service
• Blue light card employer Access to the discount service with thousands of discounts online and on the high street.

Person Specification

See Person Specification

Essential

• Clinical Registration

Desirable

• see person specification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Suffolk GP Federation CIC

Address

Agile working

Agile working

IP11 9QY

United Kingdom

Employer's website

https://suffolkfed.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

The following are the core responsibilities of the Receptionist. There may be, on occasion, a requirement to carry out other tasks. This will be dependent upon factors such as workload and staffing levels:

Maintain and monitor the practice appointment system

Process personal, telephone and e-requests for appointments

Answer incoming phone calls, transferring calls or dealing with the callers request appropriately

Signpost patients to the correct service

Initiating contact with and responding to, requests from patients, team members and external agencies

Clinically code data on the clinical system

Photocopy documentation as required

Data entry of new and temporary registrations and relevant patient information as required

Input data into patients healthcare records as necessary

Direct requests for information, i.e., SAR, insurance/solicitors letters and DVLA forms appropriately

Manage all queries as necessary in an efficient manner

Carry out system searches as requested

Maintain a clean, tidy, effective working area at all times

Monitor and maintain the reception area and notice boards

Support all clinical staff with general tasks as requested

Person Specification

Qualifications

Essential

• GCSE Maths and English grade 4 (C) or above

Experience

Essential

• Working with the general public
• Experience of administration duties

Desirable

• Working within General Practice

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Bunbury Medical Practice

Address

Vicarage Lane

Bunbury

Nr Tarporley

Cheshire

CW6 9PE

United Kingdom

Employer's website

https://bunburymedicalcentre.gpsurgery.net/# (Opens in a new tab)

Job description

Job responsibilities

To work as an autonomous practitioner, responsible for the provision of medical services to the practice population, delivering an excellent standard of clinical care whilst complying with the GMS contract.

Furthermore, the post holder will adhere to the GMC standards for good medical practice, contributing to the effective management of the practice, leading by example, maintaining a positive, collaborative working relationship with the multidisciplinary team.

Person Specification

Experience

Essential

• National Performers List registration,
• Appropriate defence indemnity (MPS/MDU),
• Eligibility to practice in the UK independently,
• General understanding of the GMS contract,
• Excellent communication skills (written and oral),
• Strong IT skills,
• Clear, polite telephone manner,
• Effective time management (planning and organising),
• Ability to work as a team member and autonomously,
• Excellent interpersonal skills,
• Problem solving and analytical skills,
• Ability to follow clinical policy and procedure,
• Polite and confident,
• Flexible and cooperative,
• Motivated, forward thinker,
• Problem solver with the ability to process information accurately and effectively, interpreting data as required,
• High levels of integrity and loyalty,
• Sensitive and empathetic in distressing situations,
• Ability to work under pressure/in stressful situations,
• Effectively able to communicate and understand the needs of the patient,
• Commitment to ongoing professional development,
• Punctual and committed to supporting the team effort,
• Disclosure Barring Service (DBS) check,
• Occupational Health clearance,

Desirable

• Experience of working in a primary care environment,
• Experience of continued professional development,
• Experience of QOF and clinical audit,
• Experience of medicines management,
• Competent in the use of Office and Outlook,
• EMIS user skills,
• Experience with clinical risk management,

Qualifications

Essential

• Qualified GP
• General Practitioner (Certificate of Completion of Training CCT)
• Full GMC registration
• MRCGP

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Westgate Surgery

Address

60 Westgate Bay Avenue

Westgate-on-sea

Kent

CT8 8SN

United Kingdom

Employer's website

https://www.westgatesurgery.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

• Following up changes with drug company representatives where necessary.
• Maintaining and updating the patient record, adding new drugs and monitoring patient repeats.
• Liaising with the ICB medicines management team
• Submitting all unsigned prescriptions to the partners.
• Generating nurses prescriptions.
• Sorting post-dated prescriptions.
• Attending meetings at the Surgery as necessary.
• Any other reasonable duties required to support the needs of the Surgery.
• Sign posting patients to appropriate services
• Dealing with queries and repeat prescription requests in person, by telephone and electronically
• Working with the wider pharmacy team to assist with queries, tasks, cost-effective prescribing, QOF compliance and medicines optimisation.
• Ensuring patients have the correct monitoring needed for their medication or conditions
• Helping with drug audits, alerts and reporting

All activities and duties to be carried out to the highest standard and in line with the Surgerys values, standards and procedures.

Person Specification

Qualifications

Essential

• GCSE grade 9 to 4 in English and Maths

Experience

Essential

• It is essential that applicants have at least a grade 4 or above in GCSE Maths & English

Desirable

• Previous experience working as a Prescriptions Clerk is not essential but is desirable.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Southend Coastal Surgeries

Address

99 Tyrone Road

Thorpe Bay

Southend-on-Sea

Essex

SS1 3HD

United Kingdom

Employer's website

https://www.southendcoastalsurgeries.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

If you would like to find out more information about this role, please see the attached job specification.

Person Specification

Experience

Essential

• Significant experience as a Practice Manager, Operations Manager or senior leader within primary care
• Proven experience managing large teams and complex healthcare operations
• A strong understanding of NHS Primary Care contracts, QOF and Enhanced Services
• Strong financial, business and budget management skills
• Experience of CQC inspections and regulatory compliance
• Excellent communication, leadership and people-management skills
• Experience managing services across multiple sites
• Strong digital skills and a genuine interest in technology and innovation

Desirable

• A recognised management qualification such as ILM, CMI, Diploma or Degree level.
• Experience working within a large GP practice, particularly one serving 15,000+ patients.
• Experience working within a Primary Care Network.
• Experience delivering digital transformation projects.
• Knowledge and experience of EMIS Web, Accurx, eConsult, Anima, Microsoft 365, Heidi AI

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Primary Care Careers

Address

163 London Road

Apsley

Hemel Hempstead

Hertfordshire

HP3 9SQ

United Kingdom

Employer's website

https://www.eoeprimarycarecareers.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

• Collaborating with the NHS to encourage our patients' independence, enabling them to enjoy a good quality of life at home
• Providing care and support for many chronically and critically ill patients needing parental nutrition, and occasionally intravenous (IV) or nutritional therapy through courses of IV antibiotics and IVIG's
• Monitoring and delivering nutritional support for patients in the comfort of their own homes
• Visiting many patients daily, connecting and disconnecting patients to a parenteral feeding system, allowing them to receive their essential nutrients
• Facilitating the safe discharge of parenteral nutrition patients in liaison with hospital accounts and providing ongoing support in the community for patients, carers and healthcare professionals
• Managing a patient caseload and fulfilling all nursing requirements in agreement with the Regional Nurse Manager
• Working within the NMC Code of Conduct and professional practice

Person Specification

Qualifications

Essential

• Registered Nurse with a current and valid NMC registration
• A minimum of 1 year post-registration clinical experience
• Driving licence
• Ability to work in a one-to-one patient environment and conduct interactions with confidence and professionalism
• Flexible and adaptable to the changing needs of the business
• Excellent time management skills and the ability to manage own workload
• Benefits
• Private healthcare (including GP appointments)
• Healthcare cashback scheme (including dental, optical & alternative therapies)
• Car/car allowance
• Contributory Pension Scheme (rises with service)
• Role specific tailored training and development plan
• Life Insurance (4 x salary, death in service)
• 25 days holiday (rises to 27 after 5 years service) and ability to buy/sell holidays
• Maternity, Paternity and Adoption Leave
• Professional fees paid
• Bike to work scheme
• Long Service Awards
• Employee Assistance Programme
• Free onsite parking and subsidised canteen
• Blue Light Card
• Company funded family days out
• We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).