Job description

Job responsibilities

Under the local supervision of a Registered Biomedical Scientist:

• Sample receipt and handing.
• Sample preparation and reagent preparation following protocols.
• Clerical duties, including use of computers, and data entry, telephone enquiries.
• Provide results service to wards, GPs and other hospitals
• Dealing with patients, visitors and deliveries.
• Monitor and maintain appropriate stock levels, receipt of deliveries and preparation of orders.
• Cleaning and disinfection of equipment and laboratory areas.
• Monitoring and routine maintenance of equipment.
• Perform basic manual and automated tests according to protocols.
• Disposal of tissue and patient samples in accordance with relevant guidelines
• Autoclaving of waste material and patient samples (involves moderate lifting).
• Work in a safe manner in accordance with Laboratory Health and Safety policies and procedures.
• Processing specimens, sub culturing of specimens, cleaning and maintenance of equipment, assisting BMS staff in analytical techniques, and use of automated equipment within Containment Level 3 laboratory.
• To participate in Quality Assurance and Quality Control activities and assist the department in maintaining UKAS Accreditation.
• To participate in audit processes, drug trials, research projects as required.
• Job Holder is expected to occasionally work under remote supervision of a Registered Biomedical Scientist following defined SOP/protocols and would be expected to refer non routine issues to their supervisor.
• Assistance with training of junior HSSW staff and trainee BMS staff.
• Preparation of samples prior to sending away to reference laboratories.

Essential Criteria

• GCSE grade C or above in Maths & English or equivalent experience working in a laboratory
• Experience of using computerised data systems
• Basic knowledge of Health & Safety
• Previous experience working in an administrative environment
• Previous experience of using computerised data systems
• Experience of manual handling task

Desirable Criteria

• Previous experience of working in a microbiology laboratory
• Previous experience of working in a health care environment
• Knowledge of laboratory consumables

Selection Process Details This vacancy is using Success Profiles and will assess your Behaviours, Strengths and Experience.

Stage 1: Application & Sift

Success Profiles - GOV.UK

You will be required to complete an application form. You will be assessed on the listed 7 essential criteria, and this will be in the form of a:

• Application form(Employer/ Activity history section on the application)
• 750 word supporting statement.

This should outline how you consider your skills, experience and knowledge provide evidence of your suitability for the role, with reference to the essential criteria.You will receive a joint score for your application form and statement. (The application form is the kind of information you would put into your C.V please be advised you will not be able to upload your CV. Please complete the application form in as much detail as possible). Please do not email us your CV.

Healthjobs UK has a word limit of 1500, but your supporting statement must be no more than 750 words. We will not consider any words over 750.

Longlisting:

In the event of a large number of applications we will longlist into 3 piles of:

1. Meets all essential criteria
2. Meets some essential criteria
3. Meets no essential criteria

If used, the pile(s) Meets all essential criteria will proceed to shortlisting.

Shortlisting:

In the event of a large number of applications we may conduct an initial sift, on the lead criteria of:

• GCSE grade C or above in Maths and English or equivalent experience working in a laboratory

Desirable criteria may be used in the event of a large number of applications or large amount of successful candidates.

If you are successful at this stage, you will progress to interview.

Feedback will not be provided at this stage.

Stage 2: Interview

Success Profiles - GOV.UK

You will be invited to a face to face interview at UK Health Security Agency Public Health Laboratory Birmingham, Heartlands Hospital, Bordesley Green East, Birmingham, B9 5ST.

If face to face interviews are planned, in exceptional circumstances, we may be able to offer a remote interview.

Behaviours and Strengths will be tested at interview.

The Behaviours tested during the interview stage will be:

• Seeing the big picture
• Communicating and influencing
• Working together (Lead behaviour)
• Delivering at pace

Strengths will be assessed via strength based questions.

Interviews dates are to be confirmed.

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Location

This role is being offered as laboratory based at our site in Birmingham.

You will be required to have a Counter Terrorism Check security vetting check as aminimum. For meaningful National Security Vetting checks to be carried out individuals need to have lived in the UK for a sufficient period of time. You should normally have been resident in the United Kingdom for the last 3 years as the role requires Counter Terrorism Check (CTC) clearance. In exceptional circumstances UK residency less than the outlined periods may not necessarily bar you from gaining national security vetting and applicants should contact the Vacancy Holder/Recruiting Manager listed in the advert for further advice.

Please note, there is no hybrid working available for this role.

Security Clearance Level Requirement Successful candidates must pass a basic disclosure and barring security check before they can be appointed. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is Counter-Terrorist Check.

Eligibility Criteria

External: Open to all external applicants (anyone) from outside the Civil Service (including internal applicants).

Salary Information

If you are successful at interview, and are moving from another governmentdepartment, NHS, or Local Authority, the relevant starting salary principles for level transfers or promotions will apply. Otherwise, roles are offered at the pay scale minimum for the grade, but in exceptional circumstances there may be flexibility if you are able to demonstrate you are already in receipt of an existing, higher salary. Pay increases are through the relevant annual pay award for the role and terms.

Person Specification

Application form and Supporting Statement

Essential

• Application form and Supporting Statement

Behaviours

Essential

• Seeing the big picture
• Communication and influencing
• Working together - Lead
• Delivering at pace

Strengths

Essential

• Strength based questions

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

UK Health Security Agency

Address

Laboratory

Birmingham

B9 5SS

United Kingdom

Employer's website

https://www.gov.uk/government/organisations/uk-health-security-agency (Opens in a new tab)

Job description

Job responsibilities

Main Duties of the Job

The successful candidate will

Undertake new patient health checks

Support the practice nurse with health promotion programmes

Carry out baseline observations such as pulse oximetry, blood pressure, temperature and pulse rate, recording findings accurately

Facilitate routine and 24-hour BP monitoring, advising patients accordingly

Carry out BMI checks as directed

Act as a chaperone as required

When trained, undertake venepuncture

When trained, administer flu vaccinations

Support infection prevention and control IPC standards

Maintain accurate clinical records using appropriate coding systems

Carry out ECGs as requested

When trained, to carry out ABPI

When trained, to carry our FENO testing

Ensure specimens are recorded and ready for onward transportation

Provide support during Coil and Minor Ops clinics as required

Ensure clinical rooms are adequately stocked and prepared for each session

Work collaboratively within the multidisciplinary team MDT and wider PCN

Recognise clinical boundaries and refer appropriately to GPs or other professionals

Support the delivery of QOF targets and enhanced services

Person Specification

Qualifications

Essential

• Completion of HCA Care Certificate
• Competence in core skills, venepuncture, blood pressure monitoring, ECG recording
• Ability to work within a team
• Strong communication and interpersonal skills

Desirable

• Experience working as a Health Care Assistant in Primary Care
• Understanding of safeguarding and clinical governance
• IT proficiency and ability to maintain accurate clinical records

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Putneymead Group Medical Practice

Address

266 Upper Richmond Road

Putney

London

SW15 6TQ

United Kingdom

Employer's website

https://www.putneymead.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Are you a naturally caring experienced Healthcare Assistant in the UK, looking for your career to be fulfilling, where you’re valued, recognised and supported?

If you want to make a positive difference to the lives of others and change lives for the better, then join the team at Arbury Courtin Warrington as a Healthcare Assistantand experience what delivering great healthcare should feel like.

You’ll have access to a range of training and development options to help you achieve your career aspirations, while working as part of a supportive and friendly team in a culture built on kindness and teamwork.

What you will be doing

You will join an inclusive and supportive team that works well together to provide care for women in medium, and low secure, and psychiatric intensive care PICU) environments, who have Personality Disorder and Mental Health conditions., using your knowledge and skills to help people along their recover pathway towards leading a valued and fulfilled life.

Your day-to-day will include ward rounds, analysing behaviours and adapting care accordingly with colleagues, updating patient records, and providing overall care and support, which may include assisting with personal hygiene.

It can be quite a challenging environment at times, so a positive attitude, compassion, resilience and vigilance are important. But it is hugely rewarding to see people improve because of your involvement, knowing that you’ve made someone’s life better

Where you will be working

Join the multidisciplinary team at Arbury Court and provide care and treatment for adult women in medium, and low secure, and psychiatric intensive care PICU) environments, who have Personality Disorder and Mental Health conditions.

Rehabilitation and recovery at Arbury Court focuses on care being ‘person-centred’ as opposed to ‘disease-centred’.

The service is located just off the M62 junction 9 in Winwick, which benefits from good transport links, making it easy to commute to from most local areas between Liverpool and Manchester.

What You’ll Get

At Elysium Healthcare, we believe in taking care of the people who care for others, you’ll enjoy a comprehensive benefits package designed to support your wellbeing, growth, and future:

• Hourly Rate £13.11
• The equivalent of 33 days annual leave (including bank holidays) – plus your birthday off and the option to buy additional annual leave, in our annual selection window.
• Career development and training to help you achieve your professional goals
• Access to our Rewards & Benefits platform Ely-Vate; Your one-stop destination for everyday savings, exclusive benefits, and wellbeing hub!
• Wellbeing support and activities to help you maintain a healthy work-life balance
• Access to Blue Light Card, which provides a range of exclusive offers and discounts
• Life Assurance, for added peace of mind
• Stream – instant access to earned wages when you need it, plus access to save, directly from your wages, alongside financial wellbeing support.
• 24/7 GP service and second medical opinion, to ensure you are the best you can be
• Enhanced Maternity Package, so you can truly enjoy this special time
• Pension contribution, to help secure your future
• Free/subsidised meals and onsite/local free parking

About your next employer:

Elysium Health care has over 8,000 employees and a unique approach to the delivery of care. With a network of over 80 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move.

Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally.

Elysium Healthcare follows safer recruitment of staff for all appointments and is a Disability Confident employer, committed to inclusive and accessible recruitment. It is a requirement that all staff understand it is each person’s individual responsibility to promote and safeguard the welfare of service users. All candidates will be subject to a DBS disclosure

Person Specification

Qualifications

Essential

• Candidates should have previous experience as a Healthcare Assistant, demonstrating a caring and supportive nature.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Elysium Healthcare

Address

Elysium Healthcare

Warrington

WA2 8TR

United Kingdom

Employer's website

https://www.elysiumhealthcare.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please see attached Job Description and Person Specification. To apply, please click APPLY FOR THIS JOB - this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account

Person Specification

Education, Qualifications and Training

Essential

• Health and Social Care Qualification or willing to work towards

Other requirements

Essential

• Able to work over a 7 day week
• Due to the nature of the role, the post holder must be able to travel across a wide geographical area, often with equipment, and have access to a suitable vehicle for business purposes

Experience

Essential

• Working in Health and Social Care setting
• Experience working independently and as part of a team

Desirable

• Experience caring for people at the end of their life
• Experience using IT systems and electronic care records
• Experience working in the NHS

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Derbyshire Community Health Services NHSFT

Address

Babington Hospital

Derby Road

Belper

DE56 1WH

United Kingdom

Employer's website

http://www.dchs.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Important Information:

• Please see the attached Job Description for a full list of duties and responsibilities before applying for this position.
• Please note, we cannot offer a Certificate of Sponsorship for this role.If you currently require a visa to work in the UK, there must be a minimum of 14 months remaining until the expiry date. If you do not disclose your expiry date within your application, it may not be considered. Please only provide the expiry date and not your share code within your application.
• If you refer to qualifications or employment within your supporting statement, that has not been included in your Qualifications, Training or Employment History, this information may be discounted.
• Interviews will aim to take place in person (reasonable adjustments considered)

Person Specification

Qualifications

Essential

• NVQ Level 3 in Health and Social Care (Adults) or equivalent experience

Experience, skills and knowledge

Essential

• Significant experience of direct patient care in a health or social care setting
• Ability to plan and prioritise effectively and efficiently individually and in a team environment
• Able to communicate clearly and effectively with a variety of service users with a range of communication needs and/ or cultural backgrounds.
• Able to carry out the core clinical competencies required of the post e.g. wound care, observations
• Able to record succinct and accurate information on the patient record both in writing and electronically

Desirable

• Experience in community and acute settings

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Sirona care & health CIC

Address

South Bristol Community Hospital

Hengrove Promenade

Bristol

BS14 0DE

United Kingdom

Employer's website

https://www.sirona-cic.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

Are you a naturally caring experienced Healthcare Assistant in the UK, able to communicate in British Sign Language and looking for a fulfilling career where you’re valued, recognised and supported?

If you want to make a positive difference to the lives of others and be culturally sensitive then join All Saints Hospital as a Healthcare Assistant.

As a Healthcare Assistant at Elysium you’ll have access to a range of training and development options to help you achieve your career aspirations, while working as part of a supportive and friendly team in a culture built on kindness and teamwork.

We are actively recruiting for those who have experience within a Mental Health setting and are able to communicate in British Sign Launuage.

What you will be doing:

Your day-to-day role will involve supporting individuals with daily living skills, actively engaging in activities meaningful to those you are supporting both in the service and within the community, updating resident records and feeding back relevant information to members of your team, and providing overall care and support, which may include assisting with personal care.

The shift pattern is 12 hours a day, 3-4 days a week including nights and weekends.

About you:

• You may be d/Deaf yourself
• Have experience working or living with d/Deaf people before
• You can sign in BSL
• Able to Sign BSL to a minimum of Level 2
• You have a strong work ethic and are a team player
• Want to work with d/Deaf people
• Have an interest in helping d/Deaf people with Mental Health problems

All Saints Hospital is a specialist Mental Health service for people who are d/Deaf or have complex communication needs. It is a culturally sensitive service which has been created to provide support and rehabilitation with care and intervention from both deaf and hearing members of staff. You will be working at a multidisciplinary team at All Saints Hospital which have self-contained flats for men over 18 years old, to help them move along their care pathway to more independent living.

What You’ll Get:

At Elysium Healthcare, we believe in taking care of the people who care for others, you’ll enjoy a comprehensive benefits package designed to support your wellbeing, growth, and future:

• Hourly rate of £13.11
• The equivalent of 33 days annual leave (including bank holidays) – plus your birthday off and the option to buy additional annual leave, in our annual selection window.
• Career development and training to help you achieve your professional goals
• Access to our Rewards & Benefits platform Ely-Vate; Your one-stop destination for everyday savings, exclusive benefits, and wellbeing hub!
• Wellbeing support and activities to help you maintain a healthy work-life balance
• Access to Blue Light Card, which provides a range of exclusive offers and discounts
• Life Assurance, for added peace of mind
• Stream – instant access to earned wages when you need it, plus access to save, directly from your wages, alongside financial wellbeing support
• 24/7 GP service and second medical opinion, to ensure you are the best you can be
• Enhanced Maternity Package, so you can truly enjoy this special time
• Pension contribution, to help secure your future
• Free meals and onsite/free parking

About your next employer:

Elysium Health care has over 8,000 employees and a unique approach to the delivery of care. With a network of over 80 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move.

Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally.

Elysium Healthcare follows safer recruitment of staff for all appointments and is a Disability Confident employer, committed to inclusive and accessible recruitment. It is a requirement that all staff understand it is each person’s individual responsibility to promote and safeguard the welfare of service users. All candidates will be subject to a DBS disclosure.

Person Specification

Qualifications

Essential

• Able to Sign BSL to a minimum of Level 2

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Elysium Healthcare

Address

Elysium Healthcare

Oldham

OL8 4EF

United Kingdom

Employer's website

https://www.elysiumhealthcare.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

As a Symphony HCA, your main duties and responsibilities will include:

• New patient health checks BMI
• Urinalysis ECG
• Recording INR
• Monitoring using Coagucheck and INR Star To undertake Doppler testing
• Blood Pressure Monitoring following practice hypertension guidelines, issue HBPM in accordance with practice policy
• Phlebotomy including perform annual blood tests, BP, BMI, ACR as requested for patients with chronic diseases
• Urinalysis MSU, ACR in accordance with practice policy.
• Wound Care suture removal in accordance with practice policy,
• Weight Management
• Chaperoning duties
• Processing and management of laboratory samples requested by GPs/Nurses
• Administer influenza vaccines according to PSD
• Administer B12 injections according to PSD
• Undertake Spirometry for GP to interpret results.
• Surgical equipment and vaccine re-stocking and stock rotation
• Clearing and re-stocking consulting rooms
• Preparing and maintaining environments and equipment before, during and after patient care interventions including assisting GPs during the performance of minor operations, coils and implants
• Assisting in the assessment and surveillance of patients health and well-being Help to raise awareness of health and well-being and how it can be promoted

Please read the full job description and person specification for this role in full, which is attached under 'Supporting Information' before applying.

Person Specification

Qualifications

Essential

• English & Maths GCSE (or equivalent)
• NVQ Level 2 in Health & Social Care
• Care Certificate

Desirable

• HCA Training

Knowledge and skills

Essential

• Ability to demonstrate excellent communication skills

Desirable

• Previous experience using EMIS web

Experience

Essential

• Previous experience of working as a HCA or equivalent

Desirable

• Previous experience of working in Primary Care/ or similar NHS setting

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Symphony Healthcare Services Limited

Address

Lister House Surgery

Croft Way

Wiveliscombe

Taunton

Somerset

TA4 2BF

United Kingdom

Employer's website

https://www.symphonyhealthcareservices.com/ (Opens in a new tab)

Job description

Job responsibilities

We are excited to announce an exciting opportunity for a Lead Practice Nurse to join our dynamic team. In this role, you will play a pivotal part in delivering high-quality patient care whilst leading and supporting our dedicated primary care nursing team.

We're looking for someone with a passion for healthcare, strong general practice experience, and the ability to inspire and guide the team to excellence.

It is a chance to make a real impact in a supportive and collaborative environment working across our four sites and clinical Hub. If you're looking for a role where you can thrive professionally, make a difference, and lead a team, we'd love to hear from you!

Contract

This is a full time role, 37.5 hours per week, Monday Friday based across the Unity sites: Haverhill, Long Melford, Lavenham and Glemsford. Travel between sites will be necessary.

What we can offer you:

Innovative teams who strive in forward thinking, with a voice that is heard

A visible and supportive management team, with operational support that get it

Excellent IT teams & support giving us first class equipment and no wait responses

A commitment to personal development, training and leadership opportunities, with service-managed training budgets

Cycle to work scheme

Death in service cover

Competitive salaries with annual benchmarking

Blue light card employer Access to the discount service with thousands of discounts online and on the high street

Person Specification

See attached documents

Essential

• See supporting information

Desirable

• See supporting information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Suffolk GP Federation CIC

Address

Across all Unity sites

Haverhill

CB9 8LU

United Kingdom

Employer's website

https://suffolkfed.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job Purpose

The Healthcare Assistant and GP Assistant will work as an important member of the practice team supporting the delivery of high quality patient care and the effective day to day running of the practice

The role combines clinical Healthcare Assistant responsibilities with GP Assistant reception and administrative duties The post holder will work under appropriate clinical supervision and within their level of training and competency They will be expected to work flexibly according to patient and practice needs

Clinical Responsibilities

The post holder will undertake appropriately delegated clinical duties which may include phlebotomy and preparation of samples blood pressure and pulse monitoring height weight and body mass index measurements electrocardiogram recording urinalysis health checks and basic health and lifestyle observations

The post holder may support long term condition monitoring including diabetes cardiovascular and respiratory reviews by undertaking appropriate observations and tests

Depending on experience training and competency the role may also include wound care dressings removal of sutures or clips and other appropriately delegated clinical procedures

The post holder will prepare patients and clinical rooms for examinations assist clinicians with procedures provide chaperoning when required recognise and escalate abnormal observations or concerns and accurately record clinical information in the patient record

GP Assistant Responsibilities

The post holder will support GPs and other clinicians with appropriately delegated tasks This may include preparing patients for review obtaining relevant observations supporting routine patient related administrative tasks processing appropriate correspondence and documentation arranging follow up appointments investigations or reviews as directed and communicating routine information to patients

The post holder will also support recall and monitoring systems help coordinate patient care and ensure agreed actions are completed

Reception and Administrative Responsibilities

As part of a small practice team the post holder will provide reception and administrative support This will include greeting and assisting patients answering telephone calls booking cancelling and amending appointments processing patient requests and directing patients to the appropriate service or member of the team

The role may also include processing administrative tasks and correspondence scanning filing accurately recording information supporting recall monitoring and follow up processes and providing general administrative support to ensure the smooth running of the practice

Clinical Rooms Equipment and Stock

The post holder will help maintain safe organised and effective clinical areas Responsibilities will include preparing and maintaining clinical rooms ensuring equipment and consumables are available monitoring stock levels and expiry dates requesting or ordering stock cleaning clinical equipment and reporting equipment faults or concerns promptly

Infection Prevention and Control

The post holder will follow practice infection prevention and control policies and procedures including appropriate hand hygiene use of protective equipment safe disposal of clinical waste and sharps cleaning of equipment and maintaining appropriate standards within clinical areas

Safeguarding

The post holder will complete appropriate safeguarding training remain alert to potential safeguarding concerns follow practice safeguarding procedures and escalate concerns promptly to the appropriate clinician or safeguarding lead

Patient Safety

The post holder will follow practice policies procedures and clinical protocols recognise the limits of their role and seek advice when required They will escalate abnormal clinical observations and urgent concerns appropriately maintain accurate and timely patient records and report incidents near misses and patient safety concerns

Communication and Teamwork

The post holder will communicate professionally and compassionately with patients carers and colleagues and work collaboratively with GPs healthcare professionals reception and administrative colleagues

They will contribute positively to the practice team attend relevant meetings and training communicate concerns promptly and treat patients colleagues and visitors with dignity and respect

Confidentiality and Information Governance

The post holder will maintain the confidentiality of patient staff and practice information Patient information must only be accessed where there is a legitimate work related reason and all information must be handled in accordance with relevant practice and information governance requirements

Health and Safety

The post holder will comply with practice health and safety policies and take reasonable care of their own safety and that of colleagues patients and visitors Hazards accidents incidents and faulty equipment must be reported promptly

Equality Diversity and Dignity

The post holder will support the practice's commitment to equality diversity and inclusion and treat all patients carers visitors and colleagues fairly and with dignity and respect

Training and Development

The post holder will participate in induction mandatory training competency assessments and ongoing development relevant to the role Training and support may be provided to develop additional Healthcare Assistant and GP Assistant skills according to practice needs and the experience of the successful candidate

The post holder must not undertake a clinical procedure independently until appropriately trained and assessed as competent where required

Quality Improvement

The post holder will contribute to maintaining and improving the quality of patient care This may include participating in audits monitoring programmes patient safety initiatives and service improvement activities

General Responsibilities

The post holder will work flexibly according to the needs of the practice maintain professional standards follow relevant practice policies and procedures maintain accurate records participate in appraisal and training and undertake other reasonable duties appropriate to the level and nature of the role

This job description provides an outline of the main responsibilities of the post and is not intended to be exhaustive Duties may change according to the needs of the practice developments within primary care and the skills and competencies of the post holder

All clinical duties must be undertaken within the post holder's training competence and scope of practice and under appropriate clinical supervision

Person Specification

Qualifications

Essential

• Good standard of general education including English and Maths or equivalent
• Relevant healthcare experience or a recognised Healthcare Assistant Healthcare Support Worker or equivalent qualification
• Willingness to undertake training and competency assessments relevant to the role
• Commitment to ongoing learning and professional development

Desirable

• Healthcare related qualification at Level Two or Level Three or equivalent
• Phlebotomy training and competency
• Training in electrocardiograms NHS Health Checks wound care or long term condition monitoring
• Care Certificate or equivalent healthcare training
• Previous training or qualification relevant to general practice or primary care

Qualifications

Essential

• Good standard of general education including English and Maths or equivalent
• Relevant healthcare experience or a recognised Healthcare Assistant Healthcare Support Worker or equivalent qualification
• Willingness to undertake training and competency assessments relevant to the role
• Commitment to ongoing learning and professional development

Desirable

• Healthcare related qualification at Level Two or Level Three or equivalent
• Phlebotomy training and competency
• Training in electrocardiograms NHS Health Checks wound care or long term condition monitoring
• Care Certificate or equivalent healthcare training
• Previous training or qualification relevant to general practice or primary care

Experience

Essential

• Previous experience working in a healthcare or patient facing environment
• Experience communicating effectively with patients and members of the public
• Experience working as part of a team
• Experience maintaining confidentiality and handling sensitive information
• Experience using computer systems and accurately recording information
• Ability to manage a varied workload and work effectively in a busy environment

Desirable

• Previous experience working as a Healthcare Assistant GP Assistant or Healthcare Support Worker
• Previous experience working within general practice or primary care
• Experience and competency in phlebotomy
• Experience undertaking blood pressure monitoring electrocardiograms NHS Health Checks and long term condition observations
• Experience of wound care and dressings
• Experience using EMIS Web or another clinical system
• Experience of reception or administrative work within a healthcare setting

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Yellow Practice

Address

Rodney Road

Walton-on-thames

Surrey

KT12 3LB

United Kingdom

Employer's website

https://yellowpracticewalton.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Working under the direct supervision of the practice nurse/ANP and strictly in accordance with specific practice guidelines and protocols, the healthcare assistant will assist the practice clinical team in the provision and delivery of prescribed programmes of patient care.

Duties and responsibilities:

New patient/NHS Health Checks

ECG recording

Phlebotomy

Spirometry

Chaperoning duties

Assisting with diabetic Annual Review clinics

Processing and management of laboratory samples requested by GPs/nurses

Cleansing and maintenance of clinical equipment

Vaccine/cold chain storage, monitoring and recording

Surgical equipment and vaccine re-stocking and stock rotation

Clearing and re-stocking consulting rooms

Preparing and maintaining environments and equipment before, during and after patient care interventions, including assisting GPs during the performance of minor operations

Assisting in the assessment and surveillance of patients health and well-being

Undertaking specific clinical activities for named patients that have been delegated and taught specifically in relation to that individual

Helping to raise awareness of health and well-being and how it can be promoted

Assisting with the collection and collation of data on needs related to health and well-being

Confidentiality

• In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
• In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
• Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

Health & Safety

The post-holder will implement and lead on a full range of promotion and management their own and others health and safety and infection control as defined in the practice Health & Safety policy, the practice Health & Safety manual, and the practice Infection Control policy and published procedures. This will include (but will not be limited to):

• Using personal security systems within the workplace according to practice guidelines
• Awareness of national standards of infection control and cleanliness and regulatory / contractual / professional requirements, and good practice guidelines
• Responsible for the correct and safe management of the specimens process, including collection, labelling, handling, use of correct and clean containers, storage and transport arrangements
• Management and maintenance of Personal Protective Equipment (PPE) for the practice, including provision, availability and ongoing correct usage by staff
• Responsible for hand hygiene across the practice
• Active observation of current working practices across the practice in relation to infection control, cleanliness and related activities, ensuring that procedures are followed and weaknesses / training needs are identified, escalating issues as appropriate
• Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks across clinical and patient process
• Making effective use of training to update knowledge and skills, and initiate and manage the training of others across the full range of infection control and patient processes
• Monitoring practice facilities and equipment in relation to infection control, ensuring that provision of hand cleansing facilities, wipes etc are sufficient to ensure a good clinical working environment. Lack of facilities to be escalated as appropriate.
• Safe management of sharps procedures including training, use, storage and disposal
• Using appropriate infection control procedures, maintaining work areas in a tidy, clean and sterile, and safe way, free from hazards. Initiation of remedial / corrective action where needed or escalation to responsible management
• Actively identifying, reporting, and correction of health and safety hazards and infection hazards immediately when recognised
• Keeping own work areas and general / patient areas generally clean, sterile, identifying issues and hazards / risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation (where appropriate) with other sector managers
• Undertaking periodic infection control training (minimum annually)
• Routine management of own team / team areas, and maintenance of work space standards
• Waste management including collection, handling, segregation, container management, storage and collection
• Spillage control procedures, management and training
• Decontamination control procedures, management and training, and equipment maintenance
• Maintenance of sterile environments
• Demonstrate due regard for safeguarding and promoting the welfare of children.

Equality and diversity

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

• Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
• Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
• Behaving in a manner that is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/Professional development

The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:

• Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
• Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work

Quality

The post-holder will strive to maintain quality within the practice, and will:

• Alert other team members to issues of quality and risk
• Assess own performance and take accountability for own actions, either directly or under supervision
• Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
• Work effectively with individuals in other agencies to meet patients needs
• Effectively manage own time, workload and resources

Communication:

The post-holder should recognize the importance of effective communication within the team and will strive to:

• Communicate effectively with other team members
• Communicate effectively with patients and carers
• Recognize peoples needs for alternative methods of communication and respond accordingly

Contribution to the Implementation of Services:

The post-holder will:

Apply practice policies, standards and guidance. Discuss with other members of the team how the policies, standards and guidelines will affect own work. Participate in audit where appropriate

Person Specification

Qualifications

Essential

• Experience working within a primary care environment
• Qualified in NVQ Level 2 in Health & Social care
• Good interpersonal and communication skills.

Desirable

• Qualified to Level 3 HSC
• Working in a GP practice

Experience

Essential

• Experience of working within a nursing/Clinical team

Desirable

• working in a GP practice setting
• experience of working in primary care.
• Experience of EMIS web clinical system

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Teldoc

Address

Limes Walk

Oakengates

Telford

Shropshire

TF2 6JJ

United Kingdom

Employer's website

https://www.teldoc.org/ (Opens in a new tab)

Job description

Job responsibilities

Please refer to the supporting documents for the full Job Description outlining the core responsibilities of the Healthcare Assistant role.

You will thrive in this role if you are looking to develop your clinical career, have a passion for promoting health and wellbeing, and enjoy supporting patients with long-term conditions and preventative healthcare.

We reserve the right to close this vacancy at any time during the advertising period.

Pre-employment requirements

• Vaccinations: Evidence of Hepatitis B (x3), titre level and/or booster this is mandatory for this role, and MMR and Varicella status required.
• Right to work: Proof of eligibility to work in the UK required at interview, we are not able to offer sponsorship for this role
• References: Two references required, one of which must be your current or most recent employer.
• Employment history: Any employment gaps of 6 weeks or more must be declared.

Person Specification

Knowledge

Essential

• Experience working within Primary or Secondary Care
• Experienced and qualified HCA - level 3 in health and support worker / equivalent
• Experience of data input, information gathering, and maintaining confidentiality
• Basic IT knowledge and skills
• Demonstrates understanding of person-centred care
• Willing to develop clinical skills and competency relevant to the role

Vaccination history

Essential

• Full hep b vaccination history including titre levels/and or booster evidence, you will not be able to start until you are able to provide this.

Skills

Essential

• Recent experience delivering direct patient care
• Phlebotomy skills
• Blood pressure monitoring
• Urine testing
• Excellent communication skills
• Ability to follow clinical guidelines and protocols

Desirable

• ECG recording
• EMIS or System1 experience
• Wound care
• Suture or staple removal
• Diabetes foot checks
• LTC

Personal Qualities

Essential

• Caring, compassionate, and professional approach
• Strong team player with excellent interpersonal skills
• Organised and able to prioritise workload
• Adaptable and motivated to learn new skills
• Confident supporting patients and colleagues

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Modality Partnership

Address

Modality Partnership

Birchwood Medical Practice

Kings Road

Horley

RH6 7DG

United Kingdom

Employer's website

https://www.modalitypartnership.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please refer to the supporting documents for the full Job Description outlining the core responsibilities of the Health Care Assistant role.

You will thrive in this role if you are looking to develop your clinical career, have a passion for promoting health and wellbeing, and enjoy supporting patients with long-term conditions and preventative healthcare.

We reserve the right to close this vacancy at any time during the advertising period.

Pre-employment requirements

• Vaccinations: Evidence of Hepatitis B (x3), titre level and/or booster, and MMR and Varicella status required. Support is available for those who are undecided.
• Right to work: Proof of eligibility to work in the UK required at interview.
• References: Two references required, one of which must be your current or most recent employer.
• Employment history: Any employment gaps of 6 weeks or more must be declared.

Person Specification

Experience

Essential

• Experience working within Primary or Secondary Care.
• Experience of data input, information gathering, and maintaining confidentiality.
• Recent experience delivering direct patient care.

Personal Qualities

Essential

• Caring, compassionate, and professional approach.
• Strong team player with excellent interpersonal skills.
• Organised and able to prioritise workload.
• Adaptable and motivated to learn new skills.
• Confident supporting patients and colleagues.

Knowledge

Essential

• Phlebotomy skills.
• Blood pressure monitoring.
• Urine testing.
• Excellent communication skills.
• Ability to follow clinical guidelines and protocols.
• ECG recording.
• EMIS or System1 experience.
• Wound care.
• Suture or staple removal.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Modality Partnership

Address

West Hull Health Hub

Calvert Lane

Hull

HU4 6BN

United Kingdom

Employer's website

https://www.modalitypartnership.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

• Job Title: Patient Health Care Navigator
• Location: East Dulwich
• Hours of work: Full Time
• Salary: Full Time Equivalent £26436.80, 40 hrs per week

We are seeking an enthusiastic Patient Health Care Navigator to join our established team and be a part of a company that really makes a difference.

You will be based in our GP surgery and you will be responsible for providing a high-quality and efficient administration service, with the responsibility for inbound and outbound patient calls. This is an important position within our business as you will be the first point of contact for all our patients, you will be expected to provide a friendly and supportive environment for patients and visitors at all times.

You will also be relied upon to provide an essential support function to the clinical and management teams, so that they can deliver the best care and provide the full range of NHS Primary Medical Services. You must work with autonomy and a high degree of confidentiality, sensitivity, discretion, empathy and tact.

This is a great opportunity for some one that really wants to have an impact on people's lives, to join a supportive and patient committed team.

Role Requirements

• Experience of clerical and administrative work
• Clear thinking and have an analytical approach
• Able to work as part of a team, to promote a good team spirit
• Able to be sensitive and assertive as appropriate
• Experience in a client facing/customer service position
• Be motivated and able to work independently

Who we are

Omnes Healthcare is a growing, forward-thinking organisation delivering NHS Primary and Secondary Care services since 2006. Supporting patients across multiple sites, we combine clinical excellence with innovation to improve lives.

As part of the Evergreen Group, we also lead on digital health and genomics projects, including the Evergreen Life app, which empowers people to take control of their health.

Our mission is to enhance healthy and happy life years through high-quality, personalised, and accessible care. Our vision is to be a trusted leader in healthcare, known for innovation, compassion, and real impact.

We live by four core values:

• Caring – Respect and compassion in everything we do
• Inclusive – Empowering diverse voices and teamwork
• Evolving – Driving continuous improvement and innovation
• Ambitious – Striving for high standards and real impact

Whether your role is clinical or corporate, it matters. We’re committed to creating a positive, inclusive, and supportive environment where all colleagues can thrive.

Omnes Healthcare are an inclusive employer. If you require any adjustments during the recruitment process, we will be more than happy to help.

Benefits

• 25 days holiday plus bank holidays, plus an extra day off for your birthday
• Excellent work-life balance
• Clinical progression and training cost support
• Full indemnity cover for all work undertaken
• NHS Discount & Support Schemes
• Employee Assistance Programme
• Sick pay, enhanced maternity/paternity leave
• Salary sacrifice schemes (electric car, cycle to work)
• Life insurance (3x salary), healthcare cash plan, charitable giving scheme

Apply today to join a patient-focused, innovative team and make a real difference in health care.

Person Specification

Qualifications

Essential

• Experience of clerical and administrative work

Desirable

• Experience of clerical and administrative work

Experience

Essential

• Clear thinking and have an analytical approach
• Able to work as part of a team, to promote a good team spirit
• Able to be sensitive and assertive as appropriate
• Experience in a client facing/customer service position
• Be motivated and able to work independently

Desirable

• Experience of clerical and administrative work

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Omnes Healthcare Limited

Address

Tessa Jowell Health Centre

72H E Dulwich Grove, London

East Dulwich

All UK

SE22 8EY

United Kingdom

Employer's website

http://omneshealthcare.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Healthcare Assistant (HCA)

Ratby Medical Centre 6,500-patient GP practice

About the role

Ratby Medical Centre is a friendly, forward-thinking GP practice caring for approximately 6,500 patients in the local community.

We are looking for an enthusiastic, compassionate and reliable Healthcare Assistant (HCA) to join our practice team and provide high-quality care to our patients.

The successful candidate will work closely with our GPs, Practice Nurses and wider clinical team, supporting the delivery of safe, effective and patient-centred care.

Main responsibilities

The role will include, but is not limited to:

• Undertaking routine clinical observations, including blood pressure, pulse, temperature, oxygen saturations and BMI.
• Carrying out phlebotomy/blood tests where appropriately trained.
• Performing ECGs.
• Completing NHS health checks and other preventative health assessments.
• Supporting chronic disease monitoring and reviews.
• Undertaking urinalysis and other routine investigations.
• Assisting with wound care and other clinical procedures within your competency.
• INR monitoring
• Vaccinations if trained
• Recording accurate clinical information and maintaining high-quality patient records.
• Supporting the practice with clinical administrative tasks where required.
• Working collaboratively with the wider practice team to provide excellent patient care.
• Maintaining high standards of infection prevention and control, confidentiality and patient safety.

About you

We are looking for someone who:

• Has experience working as a Healthcare Assistant within a GP practice
• Is confident undertaking clinical observations and routine clinical procedures.
• Has phlebotomy experience
• Has excellent communication and interpersonal skills.
• Is compassionate, approachable and able to put patients at ease.
• Works well both independently and as part of a multidisciplinary team.
• Has excellent attention to detail and understands the importance of accurate record keeping.
• Is organised, reliable and able to manage a varied workload.
• Is committed to maintaining professional standards and patient confidentiality.
• Is willing to learn and develop their skills within the role.

What we can offer

At Ratby Medical Centre, we value our staff and recognise the important role they play in providing excellent patient care.

You will have the opportunity to:

• Join a supportive and friendly practice team.
• Work within a well-established GP practice serving approximately 6,500 patients.
• Develop and expand your clinical skills.
• Access appropriate training and professional development opportunities.
• Work closely with experienced clinicians and the wider multidisciplinary team.
• Be part of a practice that is committed to delivering high-quality, patient-centred care.

How to apply

If you are enthusiastic, caring and committed to providing excellent patient care, we would love to hear from you. Please apply via indeed or email the Practice Manager Sarah Smith at [email protected]

We will close the advert sooner if we find a suitable candidate.

Ratby Medical Centre is committed to safeguarding and promoting the welfare of patients and staff. The successful applicant will be required to undertake appropriate pre-employment checks.

Person Specification

Qualifications

Essential

• Main responsibilities
• The role will include, but is not limited to
• Undertaking routine clinical observations, including blood pressure, pulse, temperature, oxygen saturations and BMI.
• Carrying out phlebotomy/blood tests where appropriately trained.
• Performing ECGs.
• Completing NHS health checks and other preventative health assessments.
• Supporting chronic disease monitoring and reviews.
• Undertaking urinalysis and other routine investigations.
• Assisting with wound care and other clinical procedures within your competency.
• INR monitoring
• Vaccinations if trained
• Recording accurate clinical information and maintaining high-quality patient records.
• Supporting the practice with clinical administrative tasks where required.
• Working collaboratively with the wider practice team to provide excellent patient care.
• Maintaining high standards of infection prevention and control, confidentiality and patient safety.

Desirable

• Main responsibilities
• The role will include, but is not limited to
• Undertaking routine clinical observations, including blood pressure, pulse, temperature, oxygen saturations and BMI.
• Carrying out phlebotomy/blood tests where appropriately trained.
• Performing ECGs.
• Completing NHS health checks and other preventative health assessments.
• Supporting chronic disease monitoring and reviews.
• Undertaking urinalysis and other routine investigations.
• Assisting with wound care and other clinical procedures within your competency.
• INR monitoring
• Vaccinations if trained
• Recording accurate clinical information and maintaining high-quality patient records.
• Supporting the practice with clinical administrative tasks where required.
• Working collaboratively with the wider practice team to provide excellent patient care.
• Maintaining high standards of infection prevention and control, confidentiality and patient safety.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Ratby Surgery

Address

Ratby Medical Centre

1a Desford Lane

Ratby

Leicester

LE6 0LE

United Kingdom

Employer's website

https://www.ratbysurgery.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

In this role you will be responsible for: Providing high quality, holistic care to end of life patients in their own home in line with the care plan and risk assessment as defined by the Community Palliative Care Registered Nurse

Working closely with the hospice team and the patients District Nurse and GP to support coordinated care

Participating in the provision of care to facilitate patient / carer choice regarding palliative and / or end of life care

Providing emotional support to patients, carers and family members

Assisting patients with daily living activities in accordance with their individual plan of care i.e. eating and drinking, washing and dressing, nail and hair care, toileting, during day visits and night sits

Supporting patients to take their medication as prescribed and in line with competency

Assisting patients to maintain comfort and independence in line with planned care

Contacting and assisting other professionals as required

Undertaking delegated tasks from a Complementary Therapist i.e. hand massage, relaxation techniques as per competency

Assisting with any after death care in agreement with the family/carer

Establishing and maintaining effective professional communication with patients, carers and professional colleagues

Being aware of the changing needs of patients and their carers throughout the illness trajectory and the need for frequent reassessment, alerting other professionals accordingly

Maintaining effective verbal and written communications with members of health and social services external to the hospice team Maintaining accurate, legible patient records

Acting in a manner that respects and empowers the patient, remaining non-judgemental in your approach

Being aware of the importance of adhering to specific spiritual, cultural needs

Maintaining patient confidentiality Handing over patient information appropriately to the hospice team and other health / social care professionals on a daily basis

Reporting any concerns to the service manager

Attending monthly meetings, supervision and educational updates to ensure own capability to practice

Being committed to own Continuous Professional Development and maintaining your clinical competencies

Being aware of the lone worker policy and adhering to the recommendations to maintain personal safety

Being alert to the health, safety and wellbeing of self, colleagues, patients and carers and complying with the hospices Health & Safety Policy Using resources economically and effectively

Maintaining and ensuring equipment is in good working order, enabling you to work efficiently

Respecting the rights, privacy, dignity and property of the patient and their carers at all times

Ensuring that you follow good infection control practice at all times and that you are familiar with infection control policies, procedures, and guidance relevant to your area of work

Understanding your role in the safeguarding of adults and children by being able to identify risks, and recognise signs of harm, abuse or neglect including how to report concerns and take immediate action to protect a person at risk of harm or abuse

Person Specification

Experience

Essential

• Experience of working in a health or social care setting
• Experience and knowledge of working in the community and with patients at end of life
• Experience of working directly with patients, families and carers
• Experience of delivering personal care and assisting with activities of daily living

Qualifications

Essential

• Level 3 qualification in adult health care

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

North Devon Hospice

Address

North Devon Hospice

Barnstaple

EX320HU

United Kingdom

Employer's website

https://www.northdevonhospice.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

Helping others improve and turn their lives around theres no better feeling. Its what we do for thousands of people at more than 150 sites across the UK. Be a part of it.

Make a difference in your local community

Helping others improve and turn their lives around is one of the most rewarding things you can do. At Cygnet, this is what we do every day for thousands of people across more than 150 services and sites throughout the UK.

We are looking for a confident, compassionate and committed Care & Support Worker to join our team at Cygnet Hospital Kewstoke, located on Beach Road in the coastal village of Kewstoke, near Weston-super-Mare.

This is more than just a care job. It is an opportunity to be part of a local team making a positive difference in peoples lives, supporting recovery, promoting independence and helping to build trust with the wider Kewstoke and Weston-super-Mare community.

If you are looking for a rewarding Care & Support Worker job in Kewstoke, a mental health support worker role near Weston-super-Mare, or a career in health and social care where you can genuinely make an impact, we would love to hear from you.

About Cygnet Hospital Kewstoke

Cygnet Hospital Kewstoke provides care and support for men and women with mental health needs, including emergency admissions, rehabilitation pathways and specialist support for individuals with complex mental health presentations.

Set within more than 16 acres of landscaped grounds and overlooking the Bristol Channel, our peaceful beachside location help s us provide a calm, therapeutic and recovery-focused environment. The hospital offers a broad range of therapies including CBT, Schema Therapy, EMDR and DBT, supporting service users to build confidence, develop coping strategies and work towards their personal goals.

As part of our team, you will play an important role in delivering safe, respectful and person-centred care every day.

A local role with real purpose

We know how important Cygnet Hospital Kewstoke is to the local area. We want to continue building strong, positive relationships with the community by being a responsible local employer, providing high-quality care and supporting people to recover in a safe and therapeutic environment.

By joining us as a Care & Support Worker in Kewstoke, you will help us:

• Deliver compassionate care that makes a real difference

• Support people through some of the most difficult times in their lives

• Promote dignity, independence and hope

• Contribute to a safer, more supportive therapeutic environment

• Be part of a team that local people can feel proud of

About the Role

This role involves working 12-hour shifts, with a mixture of day and night shifts.

Pat rate: £13.45 per hour.

As a Care & Support Worker, you will support service users with their day-to-day needs, emotional wellbeing and recovery journey. You will work closely with nurses, therapists and wider clinical teams to provide consistent, compassionate and safe support.

Your day-to-day responsibilities will include:

• Offering enhanced care using a flexible and person-centred approach

• Providing physical and emotional support to people in our care

• Building positive, professional and trusting relationships with service users

• Learning about each individuals needs and supporting them i n the most appropriate way

• Assisting with medical, welfare and personal support needs

• Reporting on medical and welfare needs as required

• Supporting safeguarding practices and maintaining professional boundaries

• Helping to maintain a safe, clean and therapeutic environment

• Encouraging independence, confidence and positive daily routines

• Working as part of a supportive multidisciplinary team

You are...

We are looking for people who care deeply about making a difference.

• Genuinely driven to improve peoples lives

• Compassionate, patient and respectful

• Confident working in a mental health care environment

• An excellent communicator

• A good team player

• Sensitive and intuitive in your approach

• Reliable, resilient and willing to learn

• Passionate about empowering people and supporting independence

Previous experience in care, mental health, support work or healthcare can be helpful, but your values, attitude and commitment to outstanding care are just as important.

Why Cygnet?

At Cygnet, we support our people to grow their careers, gain new skills and keep stepping up. You will be joining a team where your work matters and where you will be supported to develop.

• Excellent career prospects

• Opportunities for further learning through our apprenticeship scheme

• Expert supervision and support

• Employee referral scheme

• Free Health Cash Plan

• 24-hour free GP support line

• Free life assurance cover

• Free eye tests

• Car lease discounts

• Discounted gym membership

• Free mortgage broker and insurance support

• Pension scheme

• Employee NHS discount saving s

• Cycle to Work scheme

• Smart Health Toolkit, including fitness programmes, nutrition consultation and health checks

Frequently Asked Questions

Where is Cygnet Hospital Kewstoke located?

Cygnet Hospital Kewstoke is located on Beach Road in Kewstoke, just outside Weston-super-Mare in North Somerset, overlooking the Bristol Channel.

What type of role is this?

This is a Care & Support Worker role in a mental health hospital, supporting people with emotional, physical and welfare needs as part of their recovery journey.

What shifts will I work?

You will work 12-hour shifts, with a mixture of days and nights.

How much does the role pay?

The role pays £13.45 per hour.

Is this role suitable for someone local to Kewstoke or Weston-super-Mare?

Yes. This is a great opportunity for someone from Kewstoke, Sand Bay, Worle, Weston-super-Mare, North Somerset or the surrounding area who wants a meaningful local role in health and social care.

Is sponsorship available?

Due to limits on sponsorship allocations, we are not currently in a position to offer sponsorship to new candidates for this role.

Ready to make a positive difference?

If you care about making a difference, we want to talk to you.

Join Cygnet Hospital Kewstoke as a Care & Support Worker and help us provide safe, compassionate and recovery-focused care in the heart of the local community.

Apply now to start your career with Cygnet.

We reserve the right to close this vacancy early if we receive sufficient applications. If you are interested, please submit your application as early as possible.

What next?

If you care about making a difference we want to talk to you.

Click the button to apply

Person Specification

General Requirements

Essential

• Please refer to job description above

Desirable

• Please refer to job description above

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Cygnet Health Care

Address

weston super mare

BS22 9UZ

United Kingdom

Employer's website

https://www.cygnethealth.co.uk/ (Opens in a new tab)