Job description

Job responsibilities

Duties and Responsibilities:

The duties and responsibilities to be undertaken by members of the administration team may include any or all of the items in the following list. Duties may be varied from time to time under the direction of the General Manager, dependent on current and evolving workload and staffing levels:

• Opening up/locking-up of Practice premises and maintaining security in accordance with Practice protocols.
• Maintaining and monitoring the Practice appointments system.
• Processing personal requests for appointments, visits and telephone consultations and ensuring patients are directed to the appropriate healthcare professional.
• Answer internal and external telephone calls when required.
• Participate in evening and Saturday morning working as per the standard rota.
• Processing and distributing incoming (and outgoing) mail.
• Taking messages and passing on information.
• Filing and retrieving paperwork.
• Processing repeat prescriptions in accordance with Practice guidelines.
• Assist the Team Leader with routine site maintenance and Health and Safety.
• Computer data entry/data allocation and collation; processing and recording information in accordance with Practice procedures.
• Initiating contact with and responding to requests from patients, other team members and associated healthcare agencies and providers.
• Clear and re-stock consulting rooms as required.
• Dealing with samples.
• Providing clerical assistance to Practice and Trust staff as required from time to time, including word/data processing, filing, photocopying and scanning.
• Ordering, re-ordering and monitoring of stationery and other supplies.
• Dealing with clinical waste.
• Provision of refreshments for staff and visitors as required; loading and emptying the dishwasher and keeping the kitchen area clean and tidy.
• Keeping the reception area, notice-boards and leaflet dispensers tidy and free from obstructions and clutter.
• Helping to maintain hygiene control measures.
• Dealing with the front-desk administration and cash handling required for non-NHS work such as patients private insurance and medical reports.

Person Specification

Other

Essential

• Able to work at the desired times
• Flexibility of hours for cover
• Good sickness record
• Non-smoker

Desirable

• Car driver/clean licence

Physical Requirements

Essential

• Able to undertake the requirements of the post.

Desirable

• Reliable. Flexible. Excellent attendance record.

Knowledge/Qualifications/Skills

Essential

• Excellent customer service skills.
• Good administrative and organisational skills.
• IT literate with good keyboard skills.
• Excellent telephony skills.
• Understand and observe strict confidentiality.

Desirable

• Customer service qualification.
• Skilled in office machinery use.

Competencies/Qualities/Attributes

Essential

• An interest in primary care
• Good communication (written and verbal)
• Work well under pressure
• Able to work as a team member
• Able to work unsupervised
• Able to use own initiative
• Be self motivated
• Able to listen and empathise
• Hard working and willing
• Flexible and adaptable
• Able to work according to changing need
• Enthusiastic
• Commitment to personal development

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Haxby Group

Address

Haxby & Wigginton Health Centre

2 The Village

York

YO32 2LL

United Kingdom

Employer's website

https://www.haxbygroup.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Key Responsibilities

Governance, Quality and Compliance

• Lead the coordination of governance and compliance activities across the practice.
• Develop, implement, review and maintain practice policies, procedures and standard operating procedures in line with NHS guidance, employment legislation, CQC requirements and best practice.
• Ensure the practice maintains ongoing compliance with CQC Standards and contractual obligations and ensures CQC inspection readiness.
• Support quality assurance programmes, audits and quality improvement initiatives.
• Maintain governance systems including policy registers, audit schedules, action plans and compliance dashboards.
• Monitor compliance against internal and external standards and escalate risks where required.
• Support the management of complaints, significant events, patient feedback and learning outcomes.
• Coordinate and monitor risk assessments, business continuity plans and governance actions.

Workforce and HR Support

• Provide HR and workforce administration support to the management team.
• Support recruitment processes including advertising vacancies, arranging interviews, preparing recruitment documentation and pre-employment checks.
• Coordinate induction programmes for all new starters.
• Support the management of staff records ensuring compliance with employment legislation and NHS requirements.
• Maintain workforce databases including training, appraisal, immunisation, registration and DBS records.
• Monitor annual appraisals and mandatory training completion.
• Produce workforce compliance reports for senior management.
• Support sickness absence monitoring, return-to-work processes and wellbeing initiatives.
• Assist managers in implementing HR policies and practices.

Training, Education and Medical Placements

• Coordinate and deliver practice induction programmes for new employees.
• Organise and support educational placements for medical students, GP registrars, nursing students and other healthcare professionals.
• Develop and maintain induction resources and training materials.
• Monitor completion of mandatory and role-specific training requirements.
• Support the delivery of internal training sessions and workforce development programmes.
• Maintain training records and provide regular compliance reports.
• Promote a culture of learning, continuous professional development and staff engagement.

Business Support and Administration

• Provide comprehensive administrative support to the Director of Business and Deputy Director of Business.
• Support delivery of strategic and operational priorities.
• Prepare reports, presentations, business cases and meeting papers.
• Coordinate governance meetings, workforce meetings and quality review meetings, maintaining accurate records, minutes and action logs.
• Support contract monitoring, performance reporting and service development activities.
• Contribute to business continuity planning and organisational resilience arrangements.

Service Improvement, Innovation and Projects

• Identify opportunities to improve processes, patient services and staff experience.
• Lead or support projects designed to improve operational efficiency and quality of care.
• Support achievement of practice objectives and priorities within the business plan.

Person Specification

Experience

Essential

• Experience supporting CQC compliance and inspection preparation.
• Experience developing and reviewing policies and procedures.
• Experience providing workforce or HR administration support.
• Experience organising training, inductions or educational placements.
• Experience supporting senior managers and organisational projects
• Excellent organisational and project management skills.
• Strong attention to detail.
• Ability to interpret guidance and regulatory requirements.
• Excellent written and verbal communication skills.
• Ability to prioritise a varied workload and meet deadlines.
• Strong IT skills including Microsoft Office applications.
• Ability to build positive working relationships across multidisciplinary teams.
• Ability to handle confidential and sensitive information appropriately.

Desirable

• Experience of working in primary care

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Park Medical Practice

Address

Cottam Lane Surgery

Cottam Lane

Preston

Lancashire

PR2 1JR

United Kingdom

Employer's website

https://parkmedicalpractice.com/ (Opens in a new tab)

Job description

Job responsibilities

Provide specialist medical assessment, diagnosis and formulation of patients with gender dysphoria.

Formulate, deliver and/or coordinate patient-centered management plans.

Work with the multidisciplinary team to provide safe, effective care to service users.

Advise on diagnosis and treatment both within the team and to external providers.

Coordinate and/or provide (or ensure referral to the appropriate service) up to date evidence-based interventions to service users.

Provide advice on cross-sex hormone therapy and liaise with primary care to ensure its delivery and effective monitoring.

Provide specialist assessment of readiness and eligibility for surgical intervention and refer appropriately.

Collaborate with GPs, hospital doctors and primary care physicians regarding the physical health care of patients.

Liaise with colleagues in other communities and specialist teams.

Contribute to the on-going training and development programme within the team.

Hold weekly outpatient clinics.

Communicate and liaise with GPs, psychologists, and other disciplines and agencies as appropriate.

Communicate with relatives, significant others and partners, in limited circumstances.

Complete administrative tasks necessary for the fulfilment of the clinical role.

Person Specification

Qualifications and Experience

Essential

• oMBChB, MBBS or equivalent MRCPsych or FRCPsych
• oMembership of Royal College of Psychiatrist
• oFull registration with General Medical Council.
• oCompleted (or about to complete) specialist higher training, general practice training or further training at level equivalent to CCT in a field relevant to gender dysphoria
• oExperience of multidisciplinary team working.
• oInclusion on or eligible for inclusion on the Specialist Register or General Practitioner Register of the General Medical Council with a license to practice or within 6 months of the CCT date at date of interview.
• oExperience of multi-agency work
• oEvidence of audit competence.
• oExperience in management roles, both clinical and non-clinical.

Desirable

• oInterest in gender and health care and gender diverse care needs
• oQualifications in specific psychological/ psychosexual treatment modalities.
• oRegistered as a specialist with the Gender Recognition Panel or willing to apply for registration, when eligible.
• oManagement training course or other management qualification.
• oHigher training or qualification in Intellectual Disability, neurodivergence, trauma informed care or forensic psychiatry.
• oExperience in a community setting serving a diverse multi-cultural, multi-ethnic population.
• oExperience of working in a Gender Service.
• oExperience in working with people with complex psychosocial and medical needs.
• oExperience in the prescriptions of medicines and/ or hormones as medicine.

Personal Attributes

Essential

• oService user / person centered values.
• oHigh standards of professionalism
• oWelcoming of diversity within gender identity and expression
• oNon-judgmental, tolerant attitude
• oCommitment to ongoing education, training and development of practice through audit.
• oCommitment to working with users, carers and voluntary organisations and PPI
• oCommitment to innovative models of care to service gender diverse people.
• oAbility and manage and adapt to change

Desirable

• oPPI projects
• oCommunity and advocacy projects
• oUnderstanding of PERCF framework and minority health

Knowledge

Essential

• oAwareness of current issues in NHS service provision, policy and legislation.
• oMental Health assessments, complex case management, experience of outpatients, and ICD11
• oAwareness of the biopsychosocial needs of people with gender dysphoria.
• oKnowledge and understanding of NHS clinical governance, safe guarding and risk management

Desirable

• o Interest / knowledge in the field of gender dysphoria, including awareness of diagnostic issues, treatment options, and an evidenced led approach to clinical practice
• oCompetence in management of basic medical care as per the GMC guidelines
• oSkills in critical analysis

Skills

Essential

• oHigh level of general clinical skills
• oExcellent communication skills. written, oral and interpersonal
• oAbility to engage effectively and communicate with extremely challenging or emotive circumstances.
• oAbility to provide medical leadership to multidisciplinary team.
• oAbility to work with non-clinical colleagues, including service users and voluntary organisations in service development.

Desirable

• oExpertise in the assessment, management and treatment of people with gender diversity.
• oEstablished ability as clinical teacher.
• oClinical risk management

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

North London NHS Foundation Trust

Address

The Tavistock Centre

120 Belsize Lane

London

NW3 5BA

United Kingdom

Employer's website

https://www.northlondonmentalhealth.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Are you looking for a new role that lets you work flexibly from home doing remote consultations? At Practice Plus Group, we believe in delivering exceptional care thats accessible, efficient, and patient-focused. In Surrey our Clinical Assessment Service plays a vital role in supporting patients across the regionproviding timely, expert clinical advice and directing them to the most appropriate care pathway. As a General Practitioner, youll be part of a dynamic, multidisciplinary team working within a telephone and digital triage environment. Youll help ensure patients receive the right care, in the right place, at the right timereducing unnecessary hospital visits and improving outcomes across the system. Practice Plus Group is one of the UKs leading independent healthcare providers, and were proud to support the NHS with innovative services that put patients first. We can offer a range of sessions to allow you to flexibly choose the right shift pattern for you. Please contact us directly for all contract options.

Person Specification

Qualifications

Essential

• For more information please contact us directly

Desirable

• For more information please contact us directly

Experience

Essential

• For more information please contact us directly

Desirable

• For more information please contact us directly

Additional Criteria

Essential

• For more information please contact us directly

Desirable

• For more information please contact us directly

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Practice Plus Group

Address

Glassworks 4,

The Dorking Business Park,

Dorking

Surrey

RH41HJ

United Kingdom

Employer's website

https://practiceplusgroup.com/our-jobs/join-our-team/ (Opens in a new tab)

Job description

Job responsibilities

Main tasks/overview of responsibilities:

• In accordance with the PCN rota, as agreed, the post-holder will make him/her-self available to undertake a variety of duties including surgery consultations, telephone consultations and queries, visiting patients at home, checking and signing/authorising repeat prescriptions and dealing with queries, paperwork and correspondence in a timely fashion.
• Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation.
• Assessing the health care needs of patients with undifferentiated and undiagnosed problems.
• Screening patients for disease risk factors and early signs of illness.
• In consultation with patients and in line with current practice disease management protocols, developing care plans for health.
• Providing counselling and health education.
• Admitting or discharging patients to and from the caseload and referring to other care providers as appropriate.
• Recording clear and contemporaneous consultation notes to agreed standards.
• Collecting data for audit purposes.
• Compiling and issuing computer-generated acute and repeat prescriptions.
• Prescribing in accordance with the practice prescribing formulary (or generically) whenever this is clinically appropriate.
• The post holder will be required to visit patients during surgery time in an emergency if clinically indicated.
• The post holder will undertake a fair percentage of On Call sessions per week as allocated on the practice rota as required and participate in the PCN Enhanced Service hours (Monday to Friday 6:30pm to 8pm and Saturday 9am to 5pm).
• The post holder will undertake fair share of home visiting sessions per week as allocated.

Training/Meetings

• Attending training and events organised by the practice or other agencies, where appropriate.
• Participate positively and actively in clinical and practice meetings.
• The PCN and Practices have a strong ethos around training and development of others, therefore the successful candidate will be willing and able to support medical students, and other training roles.
• Patient Management.
• Create opportunities to address patients care needs in the most expedient way, taking into account that continuity of care and access to services are often in direct conflict.
• Encourage patients to be aware of the service pressures within primary care and to manage their expectations of what we can realistically deliver in a manner that is fair and proportionate for all care priorities.
• Make improved use of the telephone and other technologies. Encourage patients to rely on face- to-face consultation only where there is a clinical need to do so.
• Communicate and reassure patients of the need to offer alternative care options where appropriate and safe to do so.
• To immediately highlight any concerns you may have in respect of safety or quality of patient care to the Clinical Director/Practice Partners/PCN Manager.

Confidentiality

• In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
• In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential.
• Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Health & Safety

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Practice Health & Safety Policy, to include:

• Using personal security systems within the workplace according to Practice guidelines.
• Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks.
• Making effective use of training to update knowledge and skills.
• Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards.
• Reporting potential risks identified.

Equality and Diversity

• Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation.
• Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.
• Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.
• Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation.
• Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.
• Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/Professional Development

• Develops and maintains up to date personal development plan and professional portfolio for purposes of annual individual performance review, appraisal and revalidation.
• Is able to develop own knowledge and clinical practice to meet objectives and changes in service.
• Manage own time, workload and resources effectively.
• To provide education and training to other staff and Registrars as appropriate.
• Operate a high standard of probity.
• A commitment to life-long learning and audit to ensure evidence-based best practice.
• Awareness of and compliance with all relevant practice policies/guidelines, e.g. prescribing, confidentiality, data protection, health and safety.

Quality

The post-holder will strive to maintain quality within the Practice, and will:

• Alert other team members to issues of quality and risk.
• Work to practice protocols.
• Assess own performance and take accountability for own actions, either directly or under supervision.
• Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance.
• Work effectively with individuals in other agencies to meet patients needs.
• Effectively manage own time, workload and resources.

Communication

The post-holder should recognise the importance of effective communication within the team and will strive to:

• Communicate effectively with other team members.
• Be familiar in all mediums of communications such as email, tasks, telephone etc.
• Communicate effectively with patients and carers.
• Recognise peoples needs for alternative methods of communication and respond accordingly.
• Communicate effectively to outside agencies.
• Communicate clearly with their lead GP.

Contribution to the Implementation of Services

The post holder will:

• Apply Practice policies, standards and guidance.
• Discuss with other members of the team how the policies, standards and guidelines will affect own work.
• Participate in audit where appropriate.

General

This job description reflects the current situation. It is subject to review and updating in the light of changing service needs. Details may be changed in consultation with the role holder and/or reviewed at their annual appraisal. Job descriptions are not designed to be all-inclusive although they will, as far as practicable, be a reasonably accurate and understandable specification of duties. The nature of our organisation demands a flexible approach in order to provide efficient and modern services to our patients. This job description may be amended by North Staffordshire GP Federation and you may be required to carry out additional or other duties as may be reasonably required.

Person Specification

Experience

Essential

• Knowledge and understanding of triage.
• Appropriate level of primary care experience.
• Newly Qualified General Practitioner with under 2 years from qualification.
• Experience of ICB initiatives.
• Knowledge of clinical governance.
• Knowledge of Quality and Outcomes Framework.
• A good understanding of Patient Choice.
• Experience of medicines management.
• Potential to cope with stressful situations.

Desirable

• An understanding of GP commissioning.

Personal qualities and attributes

Essential

• Adaptable and open to new situations and changes. Understanding and relating to patients' feelings and concerns.
• Respectful and polite in interactions.
• Showing kindness and care towards patients. Confident in decision-making and actions.
• Effective at planning and structuring tasks.
• Able to perform well under pressure and meet deadline.
• Committed and reliable in teamwork.
• Taking initiative to identify and tackle tasks independently.
• Self-motivated to achieve personal and professional goals.
• Maintaining confidentiality with sensitive information.

Other Requirements

Essential

• Meets DBS reference standards and has a clear criminal record, in line with the law on spent convictions.
• Willingness to work flexible hours when required to meet work demands.
• Champion of equality and valuing diversity.
• Always operates in line with Confidentiality and Data Protection Act.
• Working flexibly and prioritising competing demands on time to ensure agreed deadlines are met and organisational effectiveness within limited hours available.
• PCN as a whole within the constraints of limited resources and different ways of working.
• Eligible to work in the UK.

Skills and Abilities

Essential

• Ability to work autonomously.
• Ability to work as a be part of a multi-disciplinary team.
• Problem solving and analytical skills.
• IT skills MS Office, Internet etc able to competently use all basic IT software.
• Flexible and a good timekeeper.
• Good telephone skills.
• Excellent interpersonal skills.
• Detail-Oriented.
• Excellent written and verbal communication skills.

Desirable

• Knowledge of General Practice Clinical Systems such as EMIS and SystemOne

Qualifications

Essential

• Qualified General Practitioner.
• Full GMC Registration to practice as a GP.
• Inclusion on Performers List as a GP Performer.
• Eligibility for Medical Indemnity Membership.

Desirable

• Commitment to professional development.
• MRCGP

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

North Staffordshire GP Federation

Address

Newcastle South PCN

Newcastle-under-Lyme and surrounding areas

Newcastle-under-Lyme

ST5 2BQ

United Kingdom

Employer's website

https://www.northstaffordshiregpfederation.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

1. Clinical Practice

The post-holder will ensure that all areas of practice adhere to all current NMC guidance.

• Establish standards of nursing assessment and care and ensure these are delivered at all times by regularly monitoring and evaluating patient outcomes.
• Ensures that clinical competencies within assessment are developed and evidence of ongoing clinical competency is adhered to.
• Ensure that nursing care is patient focused and that patient dignity and privacy are maintained at all times.
• Ensure due regard is given to the customs, values and spiritual beliefs of patients and colleagues and that equal opportunities are practiced.
• Support the Diabetes team in maintaining effective communication both written and verbal with all disciplines, patients and relatives.
• Be responsible for the holistic assessment of individual patient care.
• Initiate planned evidence based assessment and care, including health promotion and education.
• Ensures that all clinical and legal nursing documents are completed accurately and legibly, and that junior staff understands their relevance.
• Represents and supports patients, relatives or carers within a multidisciplinary forum, ensuring that their needs are represented and that appropriate care packages are developed.
• Liaises and works in collaboration with nursing and other healthcare professions to support the patient pathway and flow through the assessment process.
• Will use reflective practice as a method of ensuring that appropriate effective nursing care is delivered to each patient.
• Ensure that prescribed medications are safely administered and to monitor, report and investigate all medication errors.
• Ensure competency in use and safe maintenance of all medical devices within the sphere of responsibility.
• Reports all incidents and near misses promptly and appropriately, investigates and implements remedial action to reduce the risk in the future
• Ensures that all complaints are listened to and that issues identified are addressed, with the aim of resolving all complaints locally. The focus on prevention and local resolution of complaints must be part of the diabetes team philosophy.
• Adheres to the infection control policy and promotes the policy with the assessment setting with all professional who are interacting in patient care.
• Promote a professional image at all times and be accountable for own clinical practice.
• Responsible for Quality Improvement strategy, planning and implementation within their clinical area in conjunction with the Lead Diabetes Specialist Nurse

1. Clinical Skills

• To hold relevant post registration course.
• Undertake diabetes specialist nursing duties without direct supervision, but liaising with the Lead Diabetes Specialist Nurse and Consultants should the need arise.
• Deliver a diabetes nursing service to patients and their carers in nurse led diabetes clinics, providing specialist care to patients in order to improve day to day quality of life and minimise risk of future complications.
• Clinical supervision of Practice Nurses and GPs to help develop their skills in diabetes service provision.
• To instigate and order haematological and biochemical blood investigations, and recognise abnormal results.
• To be able to administer medications as a non-medical prescriber or under Patient Group directives
• To undertake comprehensive assessment and complex analysis of all aspects of the patients clinical condition and lifestyle, to enable formulation of an individualised treatment plan using a problem solving approach to optimise outcome.
• To initiate treatment with oral hypoglycaemic agents according to agreed team protocols. This will involve extensive knowledge of all types of oral hypoglycaemic agents and regimes; their action, side effects and suitability according to the patients lifestyle.
• To give specialist advice on alteration and titration of insulin and oral hypoglycaemic agents, and to educate the patient to adjust their own treatment in order to manage their diabetes control.
• To act as specialist resource on diabetes and related issues for community and hospital based health professionals.
• To provide ongoing psychological support and reassurance for patients with newly diagnosed and existing diabetes, and refer to psychology services where appropriate.
• Be responsible for a patient caseload, implementing programmes of care, and evaluating and scheduling the need for future visits.
• To act as a clinical expert in the care of their patient cohort
• To communicate with health care professionals and patients by personal, written, telephone or electronic contact to ensure treatment plans lead to agreed outcomes.
• To deliver and further develop the range of NICE accredited patient education programmes for different client groups

1. Professional Leadership and Managemen

• Responsible for the management, supervision and support of all members of the diabetes nursing team, always acting as a professional role model.
• Report all serious untoward clinical incidents in the appropriate manner to the Lead Diabetes Specialist Nurse or General Manager (or other appropriate Trust manager). Facilitate or lead any investigation and implement remedial action in the clinical area
• Ensure staff have a clear understanding of the assessment pathway during meetings.
• Responsible for the most effective management of team resources, this includes all pay and non-pay expenditure, ensuring that accountability can be demonstrated for all financial actions.
• Demonstrates the ability to support the needs of the service by allocating resources effectively.
• Ensure that when clinical practice or patient pathways are changed that the financial implications are monitored and reported.
• As an active member of the multidisciplinary team, develop specialist clinical protocols for use by the diabetes nursing team as required.
• To act as a specialist resource in relation to the development and implementation of guidelines / policy pertaining to diabetes and diabetes management.
• To participate in and encourage team involvement in Clinical Governance and Risk Management initiatives.
• Ensure all staff to have an appraisal
• Ensure confidentiality of all patient and staff information at all times.
• Act in a professional manner and ensure self and other staff adhere to the work wear policy at all times.
• Deputise as appropriate for the Lead Diabetes Specialist Nurse
• To ensure the effective and efficient organisation of rotas using the E-roster system where available. Ensuring the appropriate deployment and use of all grades of staff within the post holders span of control and be accountable for the level of temporary staffing usage and the associate expenditure.
• To manage the adherence to the Trust policy for booking and taking annual leave/time owing/training to enable adequate levels of cover within the team at all times.
• Be responsible for the deployment of HR policies within your sphere of responsibility including the proactive management of sickness and unauthorised absence.
• To undertake the recruitment and selection of staff to the team, assessing the skill

1. Education, Research Training and Development

• Maintain own statutory and mandatory training requirements, and monitor those of their team.
• Provide a positive learning environment for all staff.
• Act as a mentor and assessor for pre-registration, post registration and unqualified staff
• Maintain own professional and personal development as agreed in appraisal.
• Ensure that performance feedback is provided for all staff, and that professional and personal development plans are agreed for the mentor team.
• Participate in Student Nurse Education and assessment in accordance with the university requirements.
• Act responsibly in respect of colleagues health, safety and welfare following safe work practices and complying with the Trusts Health and Safety Policies
• To ensure student learners on clinical placement are appropriately supervised and assessed and have an effective learning experience
• Liaise with the Deputy Head of Nursing on the preparation of annual Education plans (NMET bids)
• Use all opportunities to advocate Health Promotion.
• Advise Participation in Clinical Supervision.
• Maintain personal records of continuing professional development in order to meet revalidation requirements.
• Continually monitor standards of clinical care and lead and facilitate improvements of care, through benchmarking, audit and research.
• Responsible for identifying ongoing training and updating needs, and for maintaining own and others up to date evidence based skills, knowledge and competence for the role requirements.
• Provide teaching and lecturing to medical, nursing and allied staff on diabetes, both in primary and secondary care

Person Specification

Qualifications

Essential

• oRegistered General Nurse
• oMentorship or equivalent qualification
• oEducated to Degree/Masters level or equivalent level of education
• oPost-registration qualification in Diabetes e.g. ENB 928,Warwick Diabetes Care or equivalent.
• oEvidence of further professional qualification

Desirable

• oNon-Medical prescribing course
• oType 1 structured education qualification

Experience

Essential

• oRelevant experience at Band 6 or above or Relevant recent experience
• oMultidisciplinary team working
• oPrevious diabetes nursing experience
• oIn depth knowledge of current practice
• oProfessional issues in nursing and healthcare
• oHolistic patient assessment

Desirable

• oDiabetes Technologies experience
• oPrimary Care IT systems Knowledge

Skills

Essential

• oAbility to manage own workload
• oAble to recognise own boundaries of practice
• oAble to articulate highly complex and sensitive clinical topics
• oAble to communicate efficiently and effectively with other departments and healthcare professionals

Desirable

• oNegotiating skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Epsom and St Helier University Hospitals NHS Trust

Address

Leatherhead Community Hospital

Poplar Road

Leatherhead

KT22 8SD

United Kingdom

Employer's website

https://www.epsom-sthelier.nhs.uk/work-for-us (Opens in a new tab)

Job description

Job responsibilities

Helping others improve and turn their lives around theres no better feeling. Its what we do for thousands of people at more than 150 sites across the UK. Be a part of it.

• Job Title: Consultant Neuropsychiatrist

• Service line: Male Neuropsychiatry

• Professionally Accountable to: Medical Director

• Managerially Responsible to: Hospital Manager

We are seeking an experienced full-time Consultant Neuropsychiatrist who will work at Cygnet Brunel and provide senior medical cover on Clipper Ward, our 10 bed male service for patients with brain injury and neurodegenerative conditions and Ketch Ward, our 6 bed male neuropsychiatric service focusing on Optimisation and Consolidation.

The post holder will be the Responsible Clinician and will oversee and maintain the care of all ward inpatients as required and will also have responsibility for auditing the medical services rendered at the ward and ensuring their good quality in accordance to GMC standards of good medical practice and other relevant professional guidelines.

Cygnet Brunel is our 32 bed male Neuropsychiatric hospital offering care and treatment for those affected by an Acquired Brain Injury (ABI) or Traumatic Brain Injury (TBI).

The hospital with Triangle of Care Accredited CQC Good soon to be outstanding, supports the Level 1 Neuropsychiatric Rehabilitation pathway for the South West and as such accommodates Level 1 & 2a patients across all of the w ards; focusing on the service users individual needs in order to prioritize the ward location.

Our specialist neuropsychiatric care and treatment service in Bristol is also rated Outstanding by Headway, the Brain Injury Association.

In this role, your expertise will be the driving force for life-changing treatment fully supported by a Specialty Doctor and first-class multidisciplinary team including qualified nurses, psychologist and occupational therapist.

At Cygnet, our perks go way beyond pension schemes and excellent professional development.

Youll also enjoy shopping, travel and leisure discounts as well as a range of healthcare and financial benefits to support you to be happy both in and out of work.

Apply now to enjoy excellent career prospects whilereaping the rewards of making a difference to others every day.

Main duties and Responsibilities

• Lead on the provision of high quality care to the service users admitted to Clipper and Ketch Wards

• Act as a positive role model, maintaining and demonstrating a positive attitude towards patients, their families, visitors and other staff.

• Take overall responsibility for patient treatment plans in conjunction with the multi-disciplinary team

• Assess referrals & undertake mental state examinations of service users

• Undertake appropriate investigations, diagnosis & treatment

• Conduct ward rounds, patient reviews & clinical audits

• Lead the implementation of risk assessment, risk management & embed clinical governance within the service

• Supervise reports for Mental Health Act tribunals & managers hearings & attend hearings

• Liaise with the Ministry of Justice for transfer of patients and approval of leave as required

• Good maintenance of patient records

• To ensure and maintain regular com munications with the Site Medical Director and Hospital Manager

• To communicate effectively through regular contact with patients, relatives, staff, directors, and any other concerned bodies; maintaining appropriate reports.

• Attend and contribute to academic meetings and adhere to the professional standards for CPD as set out by the GMC, the Department of Health and the Royal College of Psychiatrists.

• Contribute to the On call rota

Why Cygnet? Well offer you

• Salary up to £175,000 per year

• Generous annual leave entitlement that increases with length of service

• 5 days study leave, study budget and in-house CPD/ peer group programme

• Company paid Life Assurance scheme covering 3x salary

• Contributory pension scheme

• Research opportunities to include publishing in The Cygnet Journal (Cygnets co-produced peer review journal) and joining the Cygnet Research & Development Group

• Teaching opportunities including teaching medical students, teaching on the Cygnet Portfolio Pathway programme and Cygnet MRCPsych programme

• Opportunity to lead and participate in QI & Audit initiatives

• Company Funded Cash plan with the ability to claim up to £1000 per annum worth of benefits including free Physiotherapy, Osteopaths, Optical, dental, consultations, scans and free prescriptions

• Gym Discounts across the UK as well as free online fitness classes with ClassPass, Nutritional Programmes and Fitness Consultations

• Discount schemes including Perkbox, NHS Discount and Blue Lights Card

• Free meals, on-site parking and EAP support

• Smart Health Toolkit, including 24 hour GP service with the option of prescription delivery to your local pharmacy

• Electric Car Scheme

We are looking for someone who is...

• Fully GMC re gistered & MBBS (or equivalent) qualified

• Registered on the specialist register (CCT/CESR), Section 12 and AC Status

• Experienced & knowledgeable in Neuropsychiatry

• Knowledgeable of the Mental Health Act and Code of Practice, along with the Mental Capacity Act 2005 and Code of Capacity

• A first-rate communicator who can interview, assess & treat patients & write clear, comprehensive medical notes

• Committed to continued professional development

• Able to work as part of a multi-disciplinary team

• A member of the Royal College of Psychiatrists (MRCPsych) or equivalent

Cygnethave been providing a national network of high-quality specialist mental health services for more than 30 years. We have built a reputation for delivering pioneering services and outstanding outcomes. Our expert care enables thousands of individuals to consistently make a positive difference to their lives.

We maintain a good relationship with our quality regulators and undergo regular inspections, with 85% of our services rated Good or Outstanding. We also operate an internal system of quality care, treatment and positive outcomes.

Requirements

The successful candidate will be required to undergo an enhanced DBS and reference check and an offer of employment will be subject to successful clearance.

What next?If you care about making a difference we want to talk to you.Click the link to apply or contact [email protected] to arrange an informal chat or site visit.

What next?

If you care about making a difference we want to talk to you.

Click the button to apply

Person Specification

General Requirements

Essential

• Please refer to job description above

Desirable

• Please refer to job description above

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Cygnet Health Care

Address

Bristol

BS10 7DP

United Kingdom

Employer's website

https://www.cygnethealth.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Do you want to have a job that helps people, and work with great colleagues? Then come and be our receptionist. Our receptionists help our patients to feel welcome, understood, and valued, and help our doctors, nurses, and other healthcare staff to provide an outstanding service.

The ideal candidate will have a positive and calm manner, be compassionate, patient and understanding, be well organised and able to work systematically and be able to follow procedures and protocols closely. They will have good IT skills and be brilliant with people. They will need to be able to work in a busy environment, being helpful and efficient when communicating with other staff and patients. Experience in a similar role is preferred.

Person Specification

Experience

Desirable

• Experience of working in primary care
• Experience of working in a GP practice

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Hope Citadel Healthcare CIC

Address

Hill Top Surgery

Fircroft Road

Oldham

OL8 2QD

United Kingdom

Employer's website

http://www.hopecitadel.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

Do you want to have a job that helps people, and work with great colleagues? Then come and be our receptionist. Our receptionists help our patients to feel welcome, understood, and valued, and help our doctors, nurses, and other healthcare staff to provide an outstanding service.

The ideal candidate will have a positive and calm manner, be compassionate, patient and understanding, be well organised and able to work systematically and be able to follow procedures and protocols closely. They will have good IT skills and be brilliant with people. They will need to be able to work in a busy environment, being helpful and efficient when communicating with other staff and patients. Experience in a similar role is preferred.

Person Specification

Qualifications

Desirable

• Experience of working in primary care
• Experience of working in a GP practice

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Hope Citadel Healthcare CIC

Address

Hill Top Surgery

Fircroft Road

Oldham

OL8 2QD

United Kingdom

Employer's website

http://www.hopecitadel.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

For further information on this Consultant post, please refer to the attached job description and person specification.

Person Specification

Education & Qualifications

Essential

• Meets all essential

Desirable

• Meets all desirable

Experience/Knowledge

Essential

• o Clinical training and experience to that required for gaining a CCT or equivalent in acute medicine o Thorough and detailed knowledge of medical audit, medical education, current clinical and medical best practice o Understanding of the Clinical Governance Process o Competent in basic information technology o Clinical and sub-specialty experience/qualifications

Desirable

• o Further skills in information technology

Management and Administrative

Essential

• o Ability to lead, communicate, liaise and negotiate with others o Ability to advise on efficient and smooth running of specialist service o Ability to motivate, innovate and support staff of all disciplines o Ability to manage and lead clinical team o Ability to supervise, appraise, coach and mentor trainee and other doctors o Awareness of health service reforms and issues across all healthcare economy

Desirable

• o Participation in service development

Teaching & Training

Essential

• o Commitment to continuing medical education o Ability to organise and participate in and evidence of teaching and training undergraduate and postgraduate students o Experience in demonstrating clinical procedures and techniques to other health care professionals

Desirable

• o Formal teaching or instructing qualification

Research, Audit & Clinical Governance

Essential

• o To be able to undertake complete audit cycle o Ability to undertake multi-disciplinary audit o Participated in completed clinical research projects o Knowledge of clinical governance issues o Interest and awareness of research methodology

Desirable

• o Undertaken recent research activity o Published articles in peer review journals

Communication Skills & Abilities

Essential

• o Caring attitude to patients o Enquiring, critical approach to work o Excellent inter-personal qualities o Credible and persuasive presence both amongst clinical and management colleagues o Ability to communicate effectively (written, public, speaking and presentational) at all levels o Ability to work within a multidisciplinary team

Continued Professional/Personal Development

Essential

• Meets all desirable

Commitment to Trust Values and Behaviours

Essential

• o Must be able to demonstrate behaviours consistent with the Trust's values. o (As detailed in UHCW's behaviour framework - attached).

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

University Hospitals Coventry and Warwickshire NHS Trust

Address

University Hospitals Coventry and Warwickshire NHS Trust

Clifford Bridge Road

Coventry

CV2 2DX

United Kingdom

Employer's website

https://www.jobsatuhcw.co.uk (Opens in a new tab)

Job description

Job responsibilities

The following are the core responsibilities of the Digital, IT & Data Assistant. There may be, on occasion, a requirement to carry out other duties depending on workload and staffing levels.

The Digital, IT & Data Assistant is responsible for:

a. Providing basic support to staff and patients using Anima and escalating more complex queries where appropriate.

b. Supporting staff with routine IT queries and escalating issues where necessary.

c. Support the practice's online presence by assisting with social media posts, updating content, and promoting practice services, campaigns, and patient information.

d. Supporting patient digital engagement initiatives, including promoting the NHS App, Anima, and other online services.

e. Assist with maintaining and updating the practice website, ensuring information is accurate, accessible, and up to date.

f. Support the promotion of Friends & Family Test feedback and assist with the collation of responses.

g. Undertaking routine checks to ensure clinical rooms have the required IT equipment and reporting any faults or shortages.

h. Assisting with the organisation of medical equipment calibration and maintaining accurate records.

i. Assisting with administrative tasks relating to practice projects as directed by the IT & Data Manager or Management Team.

j. Monitoring stocks of IT consumables, including toners and drums, and reporting low stock levels.

k. Helping maintain communication rooms in a tidy, organised, and safe condition.

l. Logging IT faults with external suppliers and monitoring progress of support requests.

m. Maintaining PAT testing records and assisting with the scheduling of annual testing.

n. Updating and maintaining the practice asset register.

o. Assisting with the deployment and setup of IT equipment, including PCs, laptops, phones, and printers.

p. Assisting with the organisation of maintenance visits and contractor access.

Person Specification

Qualifications

Essential

• Good standard of general education, including GCSE English and Maths (or equivalent).

Experience

Desirable

• Experience working in an NHS or healthcare setting.
• Experience using clinical systems such as SystmOne.
• Experience supporting IT equipment or digital systems.
• Knowledge of the NHS App, Anima, or other patient-facing digital systems.
• Understanding of Information Governance and GDPR principles.

Skills

Essential

• Good IT skills, including Microsoft Office applications.
• Excellent communication and customer service skills.
• Good organisational skills and attention to detail.
• Ability to work as part of a team.
• Ability to prioritise and manage routine tasks.
• Understanding of the importance of confidentiality.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Island City Practice

Address

Lake Road Practice

Nuffield Place

Portsmouth

Hampshire

PO1 4JT

United Kingdom

Employer's website

http://www.islandcitypractice.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Role Overview

This document outlines the core activities and responsibilities expected of you while working at Woodside Medical Practice. You will be required to undertake the full range of reasonable duties expected of a General Practitioner, including surgeries, home visits, medical examinations, and other day-to-day clinical tasks. You will not be expected to engage in practice administration such as financial planning or business management.

Key Responsibilities

You will provide healthcare and medical services to all registered patients.

You will participate in the Duty GP rota as scheduled.

You may be required to undertake home visits within the practice area when clinically appropriate.

You will manage clinical correspondence, test results, and patient-related documentation.

You will offer patients informed choices when referring to Secondary Care.

You are expected to maintain accurate electronic records in line with Practice protocols and Quality & Outcomes Framework requirements.

You will engage with clinical governance systems approved by the Partnership and Shropshire, Telford & Wrekin ICB.

You will respond to medication queries, prescribe appropriately, and refer to internal or external clinicians as needed.

You will review and action tasks delegated by clinical or administrative colleagues that relate to patient care.

You will follow up on results, imaging, and correspondence generated during your consultations.

You will liaise with members of the Primary Care Health Team and external agencies to maintain positive, professional relationships with patients, colleagues, and services such as Pharmacy First.

You may be asked to undertake private work considered outside the NHS, including medical examinations, certificates, and reports.

You will participate in continuing professional development, both during protected learning time and at external events.

You are expected to contribute to clinical meetings and Practice development sessions to maintain high standards of care.

You will attend monthly Clinical Meetings to review and reflect on patient care.

Additional Information

Further details are available on request.

Person Specification

Qualifications

Essential

• Previous GP experience is desirable

Desirable

• You must be a fully qualified GP on the GP Performers List

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Woodside Medical Practice

Address

Wensley Green

Woodside

Telford

Shropshire

TF7 5NR

United Kingdom

Employer's website

https://www.woodside-medical-practice.org.uk (Opens in a new tab)

Job description

Job responsibilities

Job Summary

The Advance Care Planning Practitioner (ACPP) will be part of the Quality Improvement project to support general practices and care homes across Primary Care Networks to identify individuals who may be at the end of their life utilising the EARLY clinical search tool and support the clinical validation process.

They will lead the coordination of the palliative care register and subsequent advance care planning with the individual and those close to them regardless of the setting in which they live. The GP will still have input into the care of the individual as needed.

Evaluation of the ACPP role and producing an end of Quality Improvement project report will be integral to the role.

Primary Duties and Areas of Responsibility

Liaise with GP's regarding the practice palliative care register, promoting the use of the EARLY clinical search tool to proactively identify those who may be in the last 12 months of their life but not on the palliative care register.

Support with the clinical validation process and where clinically appropriate review those who may benefit from having an advance care planning discussion

Ensure correct documentation and coding is recorded via EMIS to allow information sharing via EPACCS and other modes of information sharing

Act as a core member of the wider PCN MDT liaising with other providers of palliative and end of life care to refer and/or signpost to other services to meet the needs of the person and those important to that individual.

Coordinate palliative care register meetings, ensuring individuals have access to equitable care whilst ensuring those with complex needs, including symptom management, have a GP review

Utilising advance communication skills undertake a holistic assessment of the individuals physical, psychosocial, emotional and spiritual needs to elicit their preferences and wishes.

With regards to the above, formulate the individuals advance care plan ensuring they, and those close to them, are central to the future care shared decision-making process.

Recognising inequalities in palliative and end of life care, to lead on the collection of quantitative and qualitative data, the development of a quality improvement plan and reporting to monitor progress

Auditing and reporting on the key deliverables and progress of the quality improvement pilot to the Pennine Lancashire Palliative and End of Life Care Steering Group, sharing best practice across Lancashire & South Cumbria primary care organisations

Feed into the management and development of the ACPP role

Feed into the National Palliative Care Agenda and program of work

Education, Training and Development

Demonstrates self-development through continuous professional development activity; working alongside clinical pharmacist to identifying areas to develop

Participates in the delivery of formal education programmes

Demonstrates an understanding of current educational policies relevant to working areas of practice and keeps up to date with relevant clinical practice.

To participate/undertake staff surveys and routine audits as and when required

Review and agrees new ways of working to ensure best use of systems

Participate within team competencies to ensure quality of service.

Health and Safety/Risk Management

The post-holder must comply at all times with the organisations Health and Safety policies, in particular by following agreed safe working procedures and reporting incidents using the organisations Incident Reporting System.

The post-holder will comply with the Data Protection Act (1984) and the Access to Health Records Act (1990).

Infection Control

All staff must comply with Prevention and Control of Infection Policies and complete any related mandatory training.

Equality and Diversity

The post-holder must co-operate with all policies and procedures designed to ensure equality of employment. Co-workers, patients and visitors must be treated equally irrespective of gender, ethnic origin, age, disability, sexual orientation, religion etc.

Respect for Patient Confidentiality

All members of staff are bound by the requirements of the Data Protection Act 1998. Information relating to patients, carers, colleagues, other healthcare workers or the business of the organisation may only be divulged to authorised persons in accordance with policies and procedures, IG regulations and Data Protection Act relating to confidentiality and the protection of personal and sensitive data

Special Working Conditions

The post-holder is required to travel independently between sites (where applicable), and to attend meetings etc. hosted by other agencies.

The post-holder may have contact with body fluids i.e. wound exudates, urine etc. while in clinical practice.

Development Review

Key performance objectives, development needs and completion of a Personal Development Plan will be discussed and agreed at Annual Appraisal Reviews.

Job Description Agreement

This job description is intended to provide an outline of the key tasks and responsibilities only. There may be other duties required of the post-holder commensurate with the position. This description will be open to regular review and may be amended to take into account development within primary care. All members of staff should be prepared to take on additional duties or relinquish existing duties in order to maintain the efficient running of primary care.

Person Specification

Experience

Essential

• Extensive clinical experience in a palliative and end of life care role within the last 2 years
• Relevant face to face interaction within the last 2 years
• Experience of leading on relevant audit process including interpretation and reporting of the data
• Experience in feeding into meetings across neighbourhoods
• Experience of liaising with external agencies/organisations and services to refer on/signpost

Desirable

• Ability to present verbal and written reports

Other

Essential

• Ability to prioritise workload, balancing clinical and non-clinical activities
• Reflective practitioner
• Ability to travel within the Blackburn Primary Care Neighbourhoods
• Excellent general communication skills, both written and verbal, with a personable nature
• Ability to work autonomously but also feed into a team dynamic

Qualifications

Essential

• Registered General Nurse
• Advanced Communication Skills (ACST) training completed or equivalent
• 1st degree in related field
• Recent evidence of related study

Desirable

• MSc Palliative and End of Life Care

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Local Primary Care GP Federation

Address

Suite 5, Blackburn Enterprise Centre

Furthergate

Blackburn

Lancashire

BB1 3HQ

United Kingdom

Employer's website

https://lpcfederate.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

You will be able to find a full job description and person specification attached within the supporting documents.

The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.

The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.

Interviews will be held on 30/09/2026

Person Specification

Qualifications and Knowledge

Essential

• HCPC Registered Biomedical Scientist
• BSc or equivalent qualification in Biomedical Science
• IBMS Specialist Diploma or equivalent experience
• MSc or equivalent experience and specialist knowledge in a broad range of areas within the discipline
• In-depth knowledge of external quality assurance schemes and quality control procedures
• In-depth knowledge of complex instrumentation / laboratory techniques
• Knowledge of the importance of data integrity and confidentiality
• Knowledge of audit procedures
• Evidence of ongoing CPD

Desirable

• Management / supervisory qualification
• Higher Specialist Diploma
• Training qualification
• Knowledge of ISO standards and requirements

Experience

Essential

• Post registration clinical and technical experience at Specialist Biomedical Scientist level
• Experience of basic office IT packages for example spreadsheets, text documents
• Experience and knowledge of meeting ISO15189:2022 requirements

Desirable

• Experience of protocol or procedure development
• Experience of a wide variety of analysers/techniques
• Experience in incident investigation and root cause analysis

Other

Essential

• Ability to travel between sites in a timely manner
• Flexible approach to needs of the service

Desirable

• Welsh Speaker (Level 1)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Hywel Dda University Health Board

Address

Glangwili General Hospital

Dolgwili Road

Carmarthen

SA312AF

United Kingdom

Employer's website

https://hduhb.nhs.wales/ (Opens in a new tab)

Job description

Job responsibilities

Groves Health is a successful and trusted provider of NHS services across England. Over the past five years, we have grown from a single practice in New Malden to a team of more than 100 people, providing high-quality care to patients and communities across our four sites in New Malden, Richmond, Wimbledon and Hinchley Wood.

As Groves Health continues to grow and expand the services we provide, we are looking for an enthusiastic and reliable Receptionist & Administrator to join our team at Groves Vineyard Surgery in Wimbledon.

We are looking for someone who enjoys working with people, is well organised and can manage a varied workload in a busy environment. Previous experience in a GP practice, healthcare or administrative setting would be beneficial, but we are also keen to hear from candidates with transferable skills and a strong commitment to providing excellent customer service.

Our Reception teams play a vital role in the day-to-day running of our practices. As one of the first points of contact for patients, you will help ensure that patients receive a friendly, professional and efficient service.

This is a varied role, providing the opportunity to develop your knowledge and experience across different areas of reception and administration within a busy GP surgery.

Your duties will include, but are not limited to:

• Booking and managing telephone appointments for patients.
• Managing the practice email inbox and responding to patient requests.
• Responding to patient queries through the practice website and online services.
• Welcoming patients to the practice and dealing with their queries in a professional and helpful manner.
• Contacting patients on behalf of GPs and other members of the clinical team to arrange appointments or relay information.
• Receiving, sorting, scanning and distributing incoming post and correspondence.
• Registering new patients and ensuring their information is accurately recorded.
• Liaising with external organisations, including pharmacies, care homes and other healthcare services, where appropriate to support patient care.
• Using practice and administrative systems, including EMIS, Docman and Microsoft Office. Full training will be provided where required.
• Supporting colleagues with general administrative duties and contributing to the smooth running of the practice.
• Assisting with the opening and closing of the practice when required.

We are looking for someone who:

• Has excellent communication and interpersonal skills.
• Is friendly, approachable and professional.
• Has a strong commitment to providing excellent patient service.
• Is organised and able to prioritise competing demands.
• Can remain calm and professional when working in a busy environment.
• Has good attention to detail and is confident using computer systems.
• Is able to work effectively both independently and as part of a team.
• Is adaptable and willing to learn new systems and processes.
• Understands the importance of confidentiality and handling patient information appropriately.
• Previous experience within a GP practice, NHS or healthcare environment would be advantageous, but is not essential.

This is an excellent opportunity to join a growing organisation where you will be part of a supportive team and have the opportunity to develop your skills and experience within primary care.

If you are enthusiastic, organised and passionate about providing a high-quality service to patients, we would love to hear from you.

Person Specification

Experience

Essential

• The candidate we are looking for:-
• Confident and personable individual with the skill set to liaise with a diverse range of patients and colleagues,
• Good written and verbal skills,
• Ability to work as part of a team,
• Ability to work within a busy environment with varying business need,
• Skilled in workload management,
• Excellent customer service skills with the patience to listen and find resolution and
• Conscientious of the work we do and the community we serve

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Groves Medical Group

Address

Vineyard Hill Road Surgery

67 Vineyard Hill Road

Wimbledon

London

SW19 7JL

United Kingdom

Employer's website

https://www.thegrovesnhs.org/ (Opens in a new tab)