Job description

Job responsibilities

Communicates clearly, sensitively and effectively with patients, family members and other professionals

Takes a proactive, problem-solving approach in helping support people to connect and access services

Demonstrates a positive, solution-focused approach to promote independence and well-being

Conduct calls in a polite, warm and professional manner

Receive and make telephone calls as required. Divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery

Identify people at risk and potentially vulnerable, using appropriate methods (as determined by local arrangements)

Understand local referral arrangements/pathways for holistic support from a wide range of sectors

Effective signposting to local services

Provide timely feedback to colleagues around issues relating to access to services

Apply skills and techniques (verbal and non-verbal) to resolve conflict, reduce distress and anger

Other Tasks:

Share relevant information, decisions and discussions made by health and social care teams, with the patient (and carer if appropriate)

Show initiative to re-refer a person if known to services when appropriate contact has not occurred with agreement and supervision of multidisciplinary team lead clinician

Person Specification

Skills

Essential

• Warm and empathetic communicator
• Good telephone manner and keyboard skills
• The ability to listen and follow instruction
• Problem solving
• Interpersonal skills
• Medical Terminology
• Ability to be flexible, use your own initiative and manage your own time effectively to ensure that all tasks are completed within the required timescales
• Used to working under pressure and to tight deadlines with multiple stakeholders
• Confident, organised and able to make decisions quickly

Experience

Essential

• Practical experience of working as part of a team
• Experience of General Practice
• Experience using the ANIMA platform
• Excellent IT skills
• Experience of IT within a medical environment

Desirable

• Knowledge of how to collate and analyse data

Employer details

Employer name

Homewell Practice

Address

Havant Health Centre

Havant Health Centre

Civic Centre Road

Havant

Hampshire

PO9 2AQ

United Kingdom

Employer's website

https://www.homewellpractice.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job Description:

Receptionist / Admin

Main Purpose of Job:

Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way. Provide general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone. To provide efficient, helpful, informative and supportive reception and administration services to patients and members of the primary health care team.

Responsible to:

The Practice Manager/Partners.

Person Specification

Qualifications

Essential

• GCSE grade A to C in English and Maths

Experience

Essential

• Experience of working in primary care
• Experience of working in a GP practice

Desirable

• Experience in working with Emis system

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Central Park Surgery

Address

Harold Hill Health Centre

Gooshays Drive

Romford

RM3 9SU

United Kingdom

Employer's website

https://www.drkakad-bhattandtanna.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Pharmacy Technicians play an important role alongside Clinical Pharmacists, Community Pharmacists and other members of the PCN/Practice and MDT.

Purpose of the role is to lead improvements to maximise safe, cost-effective best practice in prescribing to improve the quality of patient care. You will help patients get the best from their medications by switching medications to agreed and approved protocols, improving repeat prescribing in general practice and minimising the risk and aiming to reduce wasted medicines.

You will also encourage the development of better understanding of the principles of medicines. This will involve assisting the PCN in achieving national requirements, NICE implementation and utilisation of medicines optimisation initiatives.

Person Specification

Other

Essential

• Able to work under pressure
• Has attention to detail
• Hard working, flexible and reliable as part of the team
• Ability to work as part of an integrated multi-skilled team
• Excellent Time management and Communication skills
• Excellent verbal and written communication skills coupled with the understanding of data protection and confidentiality issues
• Ability to adapt to specific clinical systems with the surgery
• Ability to use and understand Microsoft Office Package

Experience

Essential

• An appreciation of the NHS agenda and Government targets
• Awareness of the systems to support management of patients in a primary care setting, delivering pharmaceutical input and support
• Good clinical pharmacy knowledge and terminology
• Knowledge and understanding of pharmacy law and ethics and current legislation

Desirable

• Awareness of GP management systems
• An appreciation of the nature of primary care prescribing, concepts of rational prescribing and strategies for the improvement of prescribing
• Understands the aims of the current healthcare policy within the PCN

Qualifications

Essential

• Professional registration with GPhC
• BTEC/NVQ Level 3 or equivalent in Pharmaceutical Sciences
• Evidence of Continued Professional Development

Desirable

• Experience of working as a qualified, registered pharmacy technician in primary care, community or hospital pharmacy
• Ability to demonstrate how to influence and persuade partners of the respective merits of different options, innovations, new opportunities and challenges

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Three Valleys Health PCN

Address

Elm Hayes Surgery

Clandown Road

Paulton

Bristol

BS39 7SF

United Kingdom

Employer's website

https://www.threevalleyshealthpcn.co.uk (Opens in a new tab)

Job description

Job responsibilities

Key Responsibilities:

You will be required to:

• Act upon most alerts e.g, QOF and reminders during a routine consultation i.e. 10 minutes.

• Provide all GP services required as part of the PMS contract held between the practices and the commissioning primary care agency, including all core services such as Child Health Surveillance

• Undertake Duty Doctor and Paperwork Doctor duties on a rota basis.

• Undertake surgeries during extended hours in accordance with the access needs of the practice population and the contractual obligation of the practice

• Provide cross cover, where necessary and practical, at the other practices

• Respond to medical problems presented by patients, including history taking, examination, investigation, diagnosis, treatment, and referral where appropriate.

• Provide appropriate preventative health care and advice.

• Provide medical support as required to patients referred by nursing staff

• Provide free certification in line with Schedule 9 of NHS GMS Regulations (1992).

• Adhere to any practice prescribing formulary, local and national guidelines.

• Make professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation;

• Record clear and contemporaneous I.T. based consultation notes to agreed standards;

• Collect data for audit purposes;

• Compile and issue computer-generated acute and repeat prescriptions (avoiding hand-written prescriptions whenever possible);

• In general, the post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care.

• Other responsibilities with the Practice:

• Engaging in appropriate lifelong educational and audit activity to maintain clinical competence and performance, including the completion of objectives agreed by you and the practice, in an annual Personal Development Plan. Your Personal Development Plan must be in line with the Practice Development Plan.

• Actively participating in the training and development of nurses, medical students, and GP trainees in the practice.

• Supporting the practice staff and responding to requests for advice and assistance from the practice reception, secretarial and nursing staff.

• Attend prescribing, palliative care, clinical and practice meetings.

• You will be expected to take part in clinical meetings, be prepared to chair these and present clinical topics as required for the maintenance of educational standards and high-quality care. You will receive feedback from the partners via peer review and to act upon recommendations and demonstrate change

• Provide additional enhanced services to the practices that meet the needs of the practices patient population and maximise the income streams to the practice

• Undertake additional training where necessary to provide these enhanced services

• You are required to actively participate in Practice Based Commissioning - this will include reducing first outpatient attendances, demand management, monitoring of activity including peer review and data validation

• Awareness of and compliance with all relevant practice policies/guidelines, e.g., prescribing, confidentiality, data protection, health and safety, annual QOF Assessment of the Practice.

• Meet all tight timescales/deadlines for audits and written returns to ensure that the Practice meets quality standards and receives the designated funding (e.g., Locally Commissioned Services returns, annual QOF audit etc.)

This list is not exhaustive, and all team members should be prepared to accept additional, or surrender existing duties, to enable the efficient running of the organisation.

Key Relationships:

Internal:

• Members of the Senior Management team

• Members of the Partnership Board

• Colleagues within The Bourne Partnership

External:

• Suppliers of services

• Other GP practices and practice groups

• Other external organisations

The following statement forms part of all job descriptions:

Confidentiality / Data Protection / Freedom of Information

Post holders must maintain the confidentiality of information about patients, staff, and other health service business in accordance with the Data Protection Act of 1998. Post holders must not, without prior permission, disclose any information regarding patients or staff. If any member of staff has communicated any such information to an unauthorised person, those staff will be liable to disciplinary action up to and including dismissal. Moreover, the Data Protection Act 1998 also renders an individual liable for prosecution in the event of unauthorised disclosure of information. Following the Freedom of Information Act (FOI) 2005, post holders must apply the organisations FOI procedure if they receive a written request for information.

Information Governance

All staff must comply with information governance requirements. These includes statutory responsibilities (such as compliance with the Data Protection Act), following national guidance (such as the NHS Confidentiality Code of Practice) and compliance with local policies and procedures (such as the Trust's Confidentiality policy). Staff are responsible for any personal information (belonging to staff or patients) that they access and must ensure it is stored, processed, and forwarded in a secure and appropriate manner

Equal Opportunities

Post holders must at all times fulfil their responsibilities with regard to The Bourne Partnerships Equal Opportunities Policy and equality laws.

Health and Safety

All post holders have a responsibility, under the Health and Safety at Work Act (1974) and subsequently published regulations, to ensure that The Bourne Partnerships health and safety policies and procedures are complied with to maintain a safe working environment for patients, visitors, and employees.

Infection Control

All post holders have a personal obligation to act to reduce healthcare-associated infections (HCAIs). They must attend mandatory training in Infection Control and be compliant with all measures required to reduce HCAIs. All post holders must comply with the Partnerships Infection Control Policies, including those that apply to their duties, such as Hand Decontamination Policy and Personal Protective Equipment Policy. Risk Management All post holders have a responsibility to report risks such as clinical and non-clinical accidents or incidents promptly. They are expected to be familiar with The Bourne Partnerships use of risk assessments to predict and control risk, as well as the incident reporting system for learning from mistakes and near misses in order to improve services. Post holders must also attend training identified by their manager or stated to be mandatory.

Flexible Working

As an organisation we are committed to developing our services in ways that best suit the needs of our patients. This means that some staff groups will increasingly be asked to work a more flexible shift pattern and multiple sites so that we can offer services in the evenings or at weekends.

Safeguarding children and vulnerable adults

Post holders have a general responsibility for safeguarding children and vulnerable adults in the course of their daily duties and for ensuring that they are aware of the specific duties relating to their role.

Sustainability

It is the responsibility of all staff to minimise the environmental impact by recycling wherever possible, switching off lights, computers, monitors and equipment when not in use, minimising water usage and reporting faults promptly.

Smoking Policy

The Bourne Partnership is committed to providing a healthy and safe environment for staff, patients, and visitors. Staff are therefore not permitted to smoke on organisational property.

Person Specification

Qualifications

Essential

• Polite and confident Flexible and co-operative Excellent people skills Motivated and proactive Ability to use initiative and judgement High levels of integrity and loyalty Sensitive and empathetic in distressing situations Ability to work under pressure Confident, assertive, and resilient

Desirable

• GP trainer or trainer in training Extended access 07:30 start on some days Women's health, coils

Essential criteria

Essential

• Flexibility to work outside of core office hours Disclosure Barring Service (DBS) check Maintain confidentiality at all times Enjoy working within a large clinical team Interest in a chronic disease.

Experience

Essential

• Experience of using EMIS. Working on video/telephone consultations. Experience of working within a GP practice. Post graduate qualification in General Practice e.g. MRCGP/MRCP Completion of GP vocational training

Desirable

• Minimum 2 years of General Practice experience

Essential criteria

Essential

• Full registration with GMC Medical Degree GP registrar training

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Portland Medical

Address

Portland Medical Centre

184 Portland Road

South Norwood

London

SE25 4QB

United Kingdom

Employer's website

https://www.portlandmedicalcentre.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

To collaborate and work to maintain Ophthalmology services in line with strategic requirements.

To provide a consultation and advisory service to medical colleagues in other specialties in the Trust.

To develop a special interest to complement those of the existing Consultants in the specialty and in accordance with the priorities of the Trust.

To develop appropriate services and techniques required to fulfil clinical needs, within available resources.

To take responsibility for the professional supervision and appraisal of junior medical staff, in conjunction with colleagues.

To participate in the education and training of junior doctors, medical students, nurses, Orthoptists, Optometrists, and general practitioners.

To participate in the training and assessment of specialist registrars rotating through the department.

To liaise with medical staff in other specialties and participate in clinical meetings and postgraduate activities in the Trust.

To maintain and develop good communications with general practitioners.

To participate in research in accordance with priorities agreed within the Division and the Trust within available resources.

To contribute to the development of Ophthalmology services, treatment guidelines and the promotion of greater knowledge of the management of Ophthalmology conditions in primary care.

To demonstrate a firm commitment to the principles of clinical governance, including:

Developing and maintaining appropriate systems and practice to ensure effective clinical audit in Ophthalmology.

Person Specification

Qualifications

Essential

• Full GMC registraiton
• FRCOphth, MRCOphth or equivalent

Experience

Essential

• Ability to carry out Medical Retina Clinics
• Ability to carry out laser clinics

Aptitude & Abilities

Essential

• Ability to lead and work with a multidisciplinary team
• Excellent communication skills, verbal and written
• Evidence of enthusiasm and experience teaching undergrad, postgrad and other healthcare professional s

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

University Hospitals Plymouth NHS Trust

Address

Royal Eye Infirmary

Derriford

Plymouth

PL6 5ZF

United Kingdom

Employer's website

https://www.plymouthhospitals.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Are you a hardworking, wellorganised individual who thrives on delivering excellent customer service? If so, join Thornford Park as a part time Hospital Shop Assistant to support the smooth daily running of our hospital shop.

In this important role, you will ensure the shop operates efficiently, safely and in line with our standards. You will be responsible for replenishing and reordering stock, unpacking deliveries, assisting with stocktaking, and maintaining accurate records. You’ll make sure items are stored correctly, monitor usage, rotate stock and help deliver goods to wards and departments when needed. Keeping the shop and storage areas clean, wellorganised and compliant with Occupational Health & Safety requirements is also a key part of the role.

You will use basic IT skills to communicate with suppliers, place orders via online procurement systems, and ensure pricing and labelling is accurate. Strong communication skills and a friendly, serviceuserfocused approach are essential, as you’ll be interacting with staff, service users and external contacts regularly. Previous experience in administration, stock management or a similar retail environment will be an advantage.

To be successful for this role, you will have:

• Relevant experience in Admin and Stock management
• IT skill to manage supplies and communication

What You’ll Get:

At Elysium Healthcare, we believe in taking care of the people who care for others, you’ll enjoy a comprehensive benefits package designed to support your wellbeing, growth, and future:

• Annual base salary of £15,034 (22.5 hours per week)
• The equivalent of 33 days annual leave (including bank holidays) – plus your birthday off and the option to buy additional annual leave, in our annual selection window
• Career development and training to help you achieve your professional goals
• Access to our Rewards & Benefits platform Ely-Vate; Your one-stop destination for everyday savings, exclusive benefits, and wellbeing hub!
• Wellbeing support and activities to help you maintain a healthy work-life balance
• Access to Blue Light Card, which provides a range of exclusive offers and discounts
• Life Assurance, for added peace of mind
• Stream – instant access to earned wages when you need it, plus access to save, directly from your wages, alongside financial wellbeing support
• 24/7 GP service and second medical opinion, to ensure you are the best you can be
• Enhanced Maternity Package, so you can truly enjoy this special time
• Pension contribution, to help secure your future

About your next employer:

Elysium Health care has over 8,000 employees and a unique approach to the delivery of care. With a network of over 80 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move.

Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally.

Elysium Healthcare follows safer recruitment of staff for all appointments and is a Disability Confident employer, committed to inclusive and accessible recruitment. It is a requirement that all staff understand it is each person’s individual responsibility to promote and safeguard the welfare of service users. All candidates will be subject to a DBS disclosure.

Person Specification

Qualifications

Essential

• Relevant experience in Admin and Stock management. IT skill to manage supplies and communication.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Elysium Healthcare

Address

Elysium Healthcare

Thatcham

RG19 8ET

United Kingdom

Employer's website

https://www.elysiumhealthcare.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

UNLOCK YOUR BEST WORK LIFE

+ MAKE A DIFFERENCE TO EVERY LIFE

We have an exciting opportunity for an Administrator to join the team at HMP Millsike in Yorkshire. HMP Millsike is a new state of the art Category C prison, with capacity of 1500 males.

Practice Plus Group provides healthcare services across the wings, clinic areas, inpatient facilities, and reception services.

Bespoke induction, including our Introducing Health in Justice training course

Competency framework

Regional and national career development opportunities

Our bespoke Learning Management System to address your learning needs

Support from the wider team

Candidates are required to have a Legal right to work in the UK and due to the nature of the role, offers of employment will be subject to additional vetting and security checks

Person Specification

Qualifications

Essential

• Please click apply to view the job description and person specification

Desirable

• Please click apply to view the job description and person specification

Experience

Essential

• Please click apply to view the job description and person specification

Desirable

• Please click apply to view the job description and person specification

Additional Criteria

Essential

• Please click apply to view the job description and person specification

Desirable

• Please click apply to view the job description and person specification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Practice Plus Group - Health in Justice

Address

Moor Lane

Full Sutton

York

Yorkshire

YO41 1FZ

United Kingdom

Employer's website

https://practiceplushij.com/ (Opens in a new tab)

Job description

Job responsibilities

Job Purpose:

The Advanced Nurse Practitioner (ANP)/Advanced Clinical Practitioner (ACP) has been assessed as competent in practice using their advanced clinical knowledge and skills. They work autonomously and part of a team to provide decisions in the assessment, diagnosis and treatment of patients.

ANPs/ACPs in primary care can develop close, long-term relationships with their patients and work in partnership with them to achieve optimum health. They are autonomous in making decisions based on assessment, diagnosis and interpretation of test results. They can independently prescribe appropriate medication, evaluate or refer to other specialists if necessary.

ANPs/ACPs are registered nurses with advanced education and clinical training including non- medical prescribing. They must meet the NMC requirements for advanced practice, which includes the 4 pillars clinical practice, leadership, education and research.

Key Responsibilities:

The following are the core responsibilities of the Advanced Nurse Practitioner/Advanced Clinical Practitioner. There may be, on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:

• Develop, implement and embed health promotion and wellbeing programmes
• Provide high-quality and advanced care for patients of all ages with a range of conditions, including acute and chronic illnesses. They perform physical exams, take medical histories, and order diagnostic tests. They also develop and implement care plans, prescribe medications, and manage ongoing care via face to face, video or telephone consultations.
• Make clinical decisions based on diagnostic results and adjust treatment plans as needed. They must demonstrate safe clinical decision-making and expert care. And work within own scope of practice.
• Work with physicians, specialists, and other healthcare professionals to provide patient-centered care. Provide clinical triage of patients to appropriate services and healthcare professionals.
• Educate patients and their families about healthy lifestyle choices, disease prevention and self-management techniques.
• Stay up to date with the latest evidence and standards of care through ongoing education and research.
• Mentor less experienced nurses and staff.
• Support the Practices future development and share the Practices values.
• Manage patients presenting with a range of acute and chronic medical conditions, providing subject matter expert advice
• Identify, manage and support patients at risk of developing long-term conditions, preventing adverse effects to the patients health
• Provide wound care where appropriate
• Provide specialist clinics such as contraception where appropriate
• Undertake the collection of pathological specimens
• Request pathology services as necessary
• Process and interpret pathology and other test results as required
• Maintain accurate clinical records in conjunction with extant legislation
• Ensure SNOMED CT codes are used effectively
• Be responsible for the implementation of an effective immunisation programme
• Chaperone patients where necessary
• Prioritise health issues and intervene appropriately
• Support the team in dealing with clinical emergencies
• Recognise, assess and refer patients presenting with mental health needs
• Be an extended and supplementary prescriber, adhering to extant guidance
• Support patients in the use of their prescribed medicines or over the counter medicines (within own scope of practice), reviewing annually as required
• Contribute to practice targets (QOF, etc.), complying with local and regional guidance
• Liaise with external services/agencies to ensure the patient is supported appropriately (vulnerable patients, etc.)
• Delegate clinical responsibilities appropriately (ensuring safe practice and that the task is within the scope of practice of the individual)
• Support the clinical team with all safeguarding matters in accordance with local and national policies
• Understand practice and local policies for substance abuse and addictive behaviour, referring patients appropriatelyProvide chronic disease clinics, delivering patient care as necessary, referring patients to secondary/specialist care as required
• Deliver opportunistic health promotion where appropriate

Secondary Key Responsibilities:

In addition to the primary responsibilities, the Advanced Nurse Practitioner/Advanced Clinical Practitioner may be requested to:

• Act as the audit lead, effectively utilising the audit cycle
• Act as the IPC lead for the practice, ensuring compliance, undertaking audit as necessary
• Monitor and ensure the safe storage, rotation and disposal of medicaments
• Participate in local initiatives to enhance service delivery and patient care
• Support and participate in shared learning within the organisation
• Continually review clinical practices, responding to national policies and initiatives where appropriate
• Participate in the review of significant and near-miss events applying a structured approach i.e., root cause analysis (RCA)
• Develop practice administrative and clinical protocols in line with the needs of the patient and current legislation

Note: The responsibilities of this role will normally include all duties described in this job description and any additional or different duties, which the employer may require from time to time.

Person Specification

Experience

Essential

• Experience of practice within the four pillars
• Job plan that demonstrates advanced nursing practice and has equity with peers working at this level
• Experience of prescribing and undertaking medication reviews
• Experience of working in a primary care environment
• Wound care/removal of sutures and staples
• Travel medicine
• Understand the importance of evidence-based practice
• Broad knowledge of clinical governance
• Knowledge of health promotion strategies
• Understand the requirement for PGDs and associated policy
• Evidence of continuing professional development (CPD) commensurate with the role of an ANP
• Clinical knowledge and skills including:
• ECGs
• Venepuncture
• New patient medicals
• Chaperone procedure
• Requesting and processing pathology tests
• Advising patients accordingly
• Diabetes
• Hypertension
• Asthma
• Spirometry
• CHD
• Immunisations (routine and childhood)
• Womens health (cervical cytology, contraception, etc.)

Desirable

• Experience of working as a practice nurse or community nurse
• Knowledge of public health issues in the local area
• Awareness of issues within the wider health arena

Qualifications

Essential

• Registered Nurse with Nursing and Midwifery Council
• Masters degree required for qualification post December 2020 refer to RCN Credentialing for Advanced Level of Nursing Practice or Post graduate diploma or degree for Advanced Practice Qualification up to December 2020
• Qualified Independent Nurse Prescriber on the NMC register
• Meets NMC revalidation requirements in accordance with the NMC Revalidation booklet
• Meets the standards for registered ANP working at advanced level
• Minor illness qualification

Desirable

• Qualified triage nurse
• Teaching qualification
• ALS and PALS

Skills and Abilities

Essential

• Ability to record accurate clinical notes
• Ability to work within own scope of practice and understand when to refer to GPs
• Polite and confident, flexible and cooperative
• Motivated, forward thinker
• Problem solver with the ability to process information accurately and effectively, interpreting data as required
• High levels of integrity and loyalty
• Sensitive and empathetic in distressing situations as well as ability to work under pressure/in stressful situations

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Norfolk Primary Care C.I.C.

Address

Millwood Surgery

Mill Lane

Bradwell

Great Yarmouth

Norfolk

NR31 8HS

United Kingdom

Employer's website

https://norfolkprimarycare.com/ (Opens in a new tab)

Job description

Job responsibilities

Patient Access and Care Navigation

Process and effectively signpost patients to the most appropriate healthcare professional or service in accordance with practice protocols.

Receive and manage patient enquiries by telephone, in person, online consultation platforms and other digital communication channels.

Book, amend and cancel appointments in accordance with practice procedures.

Support patients in accessing services through the NHS App and other approved digital platforms.

Process requests received through online consultation systems such as Patchs or other approved systems.

Provide information regarding available healthcare services and community resources.

Assist patients in navigating health and care services appropriately.

Identify urgent requests and escalate appropriately in line with practice protocols.

Reception and Customer Service

Welcome patients and visitors in a courteous, professional and confidential manner.

Answer incoming telephone calls promptly and deal with enquiries effectively.

Manage difficult conversations and support patients who may be distressed, vulnerable or dissatisfied.

Resolve routine patient queries and escalate concerns where necessary.

Promote a positive patient experience at all times.

Administrative Duties

• Process repeat prescription requests in accordance with practice procedures.
• Register new and temporary patients accurately.
• Enter and update patient demographic information.
• Accurately input information into patient healthcare records.
• Enter and maintain read codes/SNOMED CT codes in line with practice protocols.
• Process incoming and outgoing correspondence.
• Scan and attach patient documentation to electronic medical records.
• Manage practice email inboxes and workflow systems as directed.
• Undertake system searches and reports as requested.
• Photocopy, file and distribute documentation as required.
• Direct requests for Subject Access Requests SARs, insurance reports, solicitor requests, DVLA enquiries and other non-routine correspondence to the appropriate team member.

Workflow Management

• Monitor and action allocated tasks within agreed timescales.
• Support the management of clinical and administrative workflows.
• Prioritise workload effectively while maintaining accuracy.
• Work flexibly to support service delivery during periods of high demand.

Team Working

• Work collaboratively with GPs, nurses, healthcare assistants, administrative staff, Primary Care Network - PCN staff and external healthcare providers.
• Support colleagues and provide cover during periods of absence where required.
• Communicate effectively with patients, carers, colleagues and external agencies.

Secondary Responsibilities

The post holder may also be required to:

Support quality improvement initiatives and practice audits.

Assist with data collection for contractual and quality requirements, including QOF and enhanced services.

Support public health campaigns through patient communication, appointment coordination and administration.

Participate in practice meetings and team development activities.

Assist with opening and closing procedures in accordance with practice rotas.

Undertake any other reasonable duties consistent with the role and grade as requested by management.

Safeguarding Responsibilities

All staff have a responsibility to safeguard and promote the welfare of children and adults at risk.

The post holder will:

• Undertake safeguarding training appropriate to the role.
• Recognise potential safeguarding concerns.
• Report concerns in line with practice safeguarding policies and procedures.
• Maintain awareness of safeguarding responsibilities within General Practice.

Information Governance and Confidentiality

The post holder will:

• Maintain strict confidentiality regarding patient, staff and practice information.
• Comply with UK GDPR, Data Protection Act 2018, NHS Confidentiality Code of Practice and all practice Information Governance policies.
• Ensure personal confidential data is handled securely and appropriately at all times.
• Report any actual or suspected data breaches immediately in accordance with practice procedures.
• Complete mandatory Information Governance training.

Health and Safety

The post holder will:

• Comply with the Health and Safety at Work Act and all practice policies.
• Maintain a safe working environment for patients, visitors and colleagues.
• Report accidents, incidents, hazards and near misses in accordance with practice procedures.
• Maintain clean, tidy and safe reception, office and waiting areas.

Equality, Diversity and Inclusion

The Practice is committed to promoting equality, diversity and inclusion and expects all staff to:

• Treat patients, colleagues and visitors with dignity and respect.
• Challenge discrimination where appropriate.
• Promote equality of access to services for all patients.

Training and Development

The post holder will:

• Complete all mandatory training requirements.
• Participate in annual appraisal and personal development reviews.
• Undertake additional training relevant to the role.
• Maintain competence in care navigation principles, digital systems and customer service skills.

Person Specification

Qualifications

Essential

• GCSE grade A to C in English and Maths or equivalent.
• Experience of working in an office environment.
• An interest in improving peoples lives and wellbeing.

Desirable

• Excellent verbal and written communication skills.
• Ability to communicate clearly and sensitively.
• Ability to manage challenging conversations professionally.
• Customer Service.
• Commitment to providing excellent patient care and service.
• Ability to remain calm under pressure.
• Strong problem-solving skills.
• Organisational skills.
• Ability to manage competing priorities.
• Good attention to detail.
• Ability to work accurately in a fast-paced environment.
• IT Skills.
• Competence in Microsoft Office applications.
• Ability to use GP clinical systems such as EMIS, Docman and
• Patchs.
• Confidence using digital communication platforms and online consultation systems.
• Personal Attributes:
• Professional and compassionate approach.
• Ability to work independently and as part of a team.
• Reliable, flexible and adaptable.
• Commitment to confidentiality and professional standards.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

One Wirral CIC

Address

Leasowe Medical Practice

Hudson Road

Leasowe

Merseyside

CH46 2QQ

United Kingdom

Employer's website

https://www.onewirral.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Patient Access and Care Navigation

Process and effectively signpost patients to the most appropriate healthcare professional or service in accordance with practice protocols.

Receive and manage patient enquiries by telephone, in person, online consultation platforms and other digital communication channels.

Book, amend and cancel appointments in accordance with practice procedures.

Support patients in accessing services through the NHS App and other approved digital platforms.

Process requests received through online consultation systems such as Patchs or other approved systems.

Provide information regarding available healthcare services and community resources.

Assist patients in navigating health and care services appropriately.

Identify urgent requests and escalate appropriately in line with practice protocols.

Reception and Customer Service

Welcome patients and visitors in a courteous, professional and confidential manner.

Answer incoming telephone calls promptly and deal with enquiries effectively.

Manage difficult conversations and support patients who may be distressed, vulnerable or dissatisfied.

Resolve routine patient queries and escalate concerns where necessary.

Promote a positive patient experience at all times.

Administrative Duties

• Process repeat prescription requests in accordance with practice procedures.
• Register new and temporary patients accurately.
• Enter and update patient demographic information.
• Accurately input information into patient healthcare records.
• Enter and maintain read codes/SNOMED CT codes in line with practice protocols.
• Process incoming and outgoing correspondence.
• Scan and attach patient documentation to electronic medical records.
• Manage practice email inboxes and workflow systems as directed.
• Undertake system searches and reports as requested.
• Photocopy, file and distribute documentation as required.
• Direct requests for Subject Access Requests SARs, insurance reports, solicitor requests, DVLA enquiries and other non-routine correspondence to the appropriate team member.

Workflow Management

• Monitor and action allocated tasks within agreed timescales.
• Support the management of clinical and administrative workflows.
• Prioritise workload effectively while maintaining accuracy.
• Work flexibly to support service delivery during periods of high demand.

Team Working

• Work collaboratively with GPs, nurses, healthcare assistants, administrative staff, Primary Care Network - PCN staff and external healthcare providers.
• Support colleagues and provide cover during periods of absence where required.
• Communicate effectively with patients, carers, colleagues and external agencies.

Secondary Responsibilities

The post holder may also be required to:

Support quality improvement initiatives and practice audits.

Assist with data collection for contractual and quality requirements, including QOF and enhanced services.

Support public health campaigns through patient communication, appointment coordination and administration.

Participate in practice meetings and team development activities.

Assist with opening and closing procedures in accordance with practice rotas.

Undertake any other reasonable duties consistent with the role and grade as requested by management.

Safeguarding Responsibilities

All staff have a responsibility to safeguard and promote the welfare of children and adults at risk.

The post holder will:

• Undertake safeguarding training appropriate to the role.
• Recognise potential safeguarding concerns.
• Report concerns in line with practice safeguarding policies and procedures.
• Maintain awareness of safeguarding responsibilities within General Practice.

Information Governance and Confidentiality

The post holder will:

• Maintain strict confidentiality regarding patient, staff and practice information.
• Comply with UK GDPR, Data Protection Act 2018, NHS Confidentiality Code of Practice and all practice Information Governance policies.
• Ensure personal confidential data is handled securely and appropriately at all times.
• Report any actual or suspected data breaches immediately in accordance with practice procedures.
• Complete mandatory Information Governance training.

Health and Safety

The post holder will:

• Comply with the Health and Safety at Work Act and all practice policies.
• Maintain a safe working environment for patients, visitors and colleagues.
• Report accidents, incidents, hazards and near misses in accordance with practice procedures.
• Maintain clean, tidy and safe reception, office and waiting areas.

Equality, Diversity and Inclusion

The Practice is committed to promoting equality, diversity and inclusion and expects all staff to:

• Treat patients, colleagues and visitors with dignity and respect.
• Challenge discrimination where appropriate.
• Promote equality of access to services for all patients.

Training and Development

The post holder will:

• Complete all mandatory training requirements.
• Participate in annual appraisal and personal development reviews.
• Undertake additional training relevant to the role.
• Maintain competence in care navigation principles, digital systems and customer service skills.

Person Specification

Qualifications

Essential

• GCSE grade A to C in English and Maths or equivalent.
• Experience of working in an office environment.
• An interest in improving peoples lives and wellbeing.

Desirable

• Excellent verbal and written communication skills.
• Ability to communicate clearly and sensitively.
• Ability to manage challenging conversations professionally.
• Customer Service.
• Commitment to providing excellent patient care and service.
• Ability to remain calm under pressure.
• Strong problem-solving skills.
• Organisational skills.
• Ability to manage competing priorities.
• Good attention to detail.
• Ability to work accurately in a fast-paced environment.
• IT Skills.
• Competence in Microsoft Office applications.
• Ability to use GP clinical systems such as EMIS, Docman and
• Patchs.
• Confidence using digital communication platforms and online consultation systems.
• Personal Attributes:
• Professional and compassionate approach.
• Ability to work independently and as part of a team.
• Reliable, flexible and adaptable.
• Commitment to confidentiality and professional standards.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

One Wirral CIC

Address

Leasowe Medical Practice

Hudson Road

Leasowe

Merseyside

CH46 2QQ

United Kingdom

Employer's website

https://www.onewirral.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please see supporting documents for the full Job Description, list of responsibility and person specification.

Person Specification

Knowledge, Understanding and Attributes

Essential

• Excellent understanding of role-specific responsibilities (where relevant to JD)
• Good working knowledge of computer systems and applications, including MS Office, clinical results and request systems and EMIS.
• Good understanding of GP practice and Quality Outcome Framework and the Network DES Impact and Investment Fund processes.
• Data gathering and interpretation
• Committed to multi-professional team working.
• Demonstrates a willingness to develop.
• Clear understanding of Primary Care Services, operations and procedures.
• Demonstrates an understanding and insight into current professional issues and developments within the NHS
• Understanding of clinical governance and quality issues
• Ability to travel - car driver with valid licence and business insurance
• Reliable and flexible; willing and able to work on a rota, visit patients and flexible to working hours to meet the needs of the practice clinical commitment.
• Problems solving and a solution focused approached
• Ability to work well in stressful situations and remain calm.
• Innovative and adaptable, able to embrace, champion and adapt to new ways of delivering primary healthcare
• Assertive
• Commitment to attend forums or training as learning needs are identified

Experience

Essential

• Experience of initiating or participating in clinical audit

Desirable

• Experience as a GP Trainer
• Experience of teaching, assessing and supporting learners in practice
• Experience of leading, motivating and developing others.
• Experience of driving quality improvement.

Qualifications

Essential

• Medical Degree
• GMC Fully Registered
• Medical Indemnity
• Active on Performers list
• Evidence of professional development
• Good Communication (Oral / Written) Skills
• Working knowledge of MS Office Applications
• MRCGP (May not be required for qualification before 2007)
• Postgraduate Certificate in Medical Education for Healthcare Professionals (role-specific requirement)

Desirable

• Active GP Trainer status

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Surrey Heath Community Providers Ltd

Address

37 Upper Gordon Road

Camberley

Surrey

GU152HJ

United Kingdom

Employer's website

https://www.surreyheathcommunityproviders.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Scope of the Clinical Role

1. First point of contact for expert clinical assessment and diagnosis of patients presenting with MSK conditions in primary care. This will include patients who present with a range of complex musculoskeletal conditions and/or multiple pathologies and/or mental health and/or pain management needs and underlying pathologies/other primary conditions.

2. Use advanced clinical practice skills and clinical reasoning to provide comprehensive treatment and management support to patients who present with complex musculoskeletal conditions.

3. Work independently, without in-person day to day supervision, to assess, diagnose, triage, and manage patients, taking responsibility for prioritising and managing a caseload of the PCNs Registered Patients whilst liaising with the Professional Lead where appropriate.

a. effective shared decision-making with a range of first line management options (appropriate for a patients level of activation).

b. assessing levels of Patient Activation to support a patients own level of knowledge, skills and confidence to self-manage their conditions, ensuring they are able to evaluate and improve the effectiveness of self-management interventions, particularly for those at low levels of activation.

c. agreeing with patients appropriate support for self-management through referral to rehabilitation focussed services and wider social prescribing as appropriate.

d. designing and implementing plans that facilitate behavioural change, optimise patients physical activity and mobility, support fulfilment of personal goals and independence, and reduce the need for pharmacological interventions.

e. utilisation of an exercise program platform for patients treatment programs with supportive SMS/emails.

5. Independently recognise where diagnostic tests including routine and specialist x-rays, MRI imaging, ultrasound scans and blood and other pathology tests are required. Interpret the results alongside traditional physiotherapeutic assessment techniques and non-clinical information to aid clinical diagnosis and decisions on potential treatment options/clinical interventions.

6. Be able to clinically justify referral into appropriate MSK pathways or community care spinal treatment service, rehabilitation services or secondary care services such as rheumatology, orthopaedics and neurology.

7. Use professional judgement and advanced clinical reasoning skills to make decisions about safe and effective patient care in unpredictable situations, including when there is incomplete/contradictory information.

8. Demonstrate understanding of the impact of physiotherapeutic interventions on existing conditions and treatment programmes e.g. podiatric treatment, drug therapies, etc. ensuring that physiotherapy interventions are integrated and supportive of the whole treatment aims promoting a holistic approach to condition management

9. Recognise potential underlying non-MSK related disease and conditions that present as MSK symptoms and to refer appropriately.

10. Work in partnership with the patient at all times to attain maximum participation in treatment programmes. This will include working with patients from diverse social background and cultures and understanding how this will affect treatment proposals and models.

11. Be accountable for decisions and actions via Health and Care Professions Council (HCPC) registration, supported by a professional culture of peer networking/review and engagement in evidence-based practice.

Service/Professional Leadership/Consultancy

12. Integrate the FCP role into the wider primary care team, proactively working with the primary care team to build robust relationships and practices where practicable by providing expert advice and source of expertise in the management of musculoskeletal conditions to specialist healthcare professionals and members of the primary care team, including advising GPs on management of MSK conditions.

13. Contribute to the development of referral guidelines for MSK and MSK related conditions from primary care to other NHS services that will direct referrals to other primary care services, community, secondary and tertiary [specialist] services through feedback to the MSK Professional Lead.

14. Work with the PCN team to support preventative strategies for local populations, patient groups and individuals.

15. Active engagement in annual development review processes and peer review, embracing evidence-based practice.

16. Contribute to monitoring and review of service standards for MSK primary care services through feedback back on the service of peers to MSK professional Lead if best practice has not been followed.

17. Participate in/support investigations into complaints and clinical errors/incidents when appropriate.

Education/Workforce & Self Development

18. Participate in developing education and training of specialist physiotherapists up-to post-graduate level to support the development of advanced clinical practice skills and knowledge within the wider physiotherapy workforce if mutually agreeable.

19. Provide ad hoc training and supervision, some of which maybe to postgraduate level, for specialist primary care professionals, including GPs in order for them to develop specialist MSK patient referral and management skills.

21. Provide and receive clinical supervision through supportive WhatsApp groups for the FCP service.

22. Maintain a professional portfolio of advanced clinical practice knowledge and skills through participation in internal and external development opportunities.

Research and Evaluation

23. Promote and lead the integration of evidence-based practice and national guidelines into own and local FCP MSK service practice.

24. Use expert knowledge of evidence-based guidelines and national frameworks to influence the development of FCP services within the primary care team.

25. Lead or participate in research and MDT research projects as appropriate. This may include participation in cross organisational research and audit programmes.

26. Present and disseminate research and clinical audit findings to the primary care team as required.

27. Use audit and research to develop and improve service guidelines, care protocols, delivery of triage services and referral pathways.

Communication/Building Networks

28. When opportunities present, take the lead in communicating and influencing across the PCN the benefits of the FCP role in primary care.

29. Promote and explain the FCP role and what it can deliver to a range of audiences including patient groups, individual patients and other primary care team members, including GPs and care navigation teams.

30. Communicate effectively and appropriately with patients and their carers. This will include explaining the diagnosis, prognosis and treatment choices available to manage multi-pathology and complex conditions. It will also involve communicating limitations on treatment outcomes and managing expectations.

This job description is not exhaustive. It describes the main duties and responsibilities of the post. It may be subject to change in the light of developing organisational and service needs and wherever possible change will follow consultation with the post holder.

Person Specification

Qualifications

Essential

• BSc/MSc degree in Physiotherapy
• Health & Care Professions Council (HCPC) registration
• Can demonstrate working at Level 7 [within the ACP framework] capability in MSK related areas of practice or equivalent (such as advanced assessment diagnosis and treatment)
• Completion of recognised FCP qualification either signed off portfolio or HEI course.

Desirable

• Non-medical prescribing qualification
• Joint and Soft Tissue Injections
• Further MSc modules in MSK Conditions

Experience

Essential

• Experience of unsupervised independent diagnosis and management of varied MSK conditions
• Experience in applying the physiotherapy process to include MSK assessment, interpretation, individual care planning, motivation, monitoring and evaluation of highly specialized MSK treatment
• Working knowledge of Microsoft and GP IT systems, Systm1 and EMIS, alongside prescribing data monitoring systems
• Experience of contributing to and service delivery/evolving evidence led practice and delivery in a changing environment

Desirable

• Experience of working within the primary care environment of MSK
• Working towards advanced clinical practitioner status
• Previous supervisory experience
• Experience of working with a diverse range of stakeholders
• Cognitive behavioural and motivational interviewing approaches / skills

Analytical/Personal and Communication Skills

Essential

• Able to understand and analyse complex issues and balance competing priorities in order to make difficult clinical decisions.
• Support individual patient care by an ability to analyse and interpret complex clinical/ often incomplete information, pre-empt and evaluate issues, and recommend and appropriate course of action to address the issues
• Excellent interpersonal and organisational skills
• Ability to evidence a sound understanding of the NHS principles and values
• Excellent interpersonal and communication skills, able to influence and persuade others articulating a balanced view and able to constructively question information
• Ability to communicate over the telephone and face to face as a physiotherapy professional
• Ability to co-ordinate and prioritise workloads able to multi-task as well as be self-disciplined and highly motivated
• Demonstrates a flexible approach in order to ensure patient care is delivered

Desirable

• Experience of working within a primary care setting
• Evidence of working across organisational boundaries within health and social care
• Independent thinker with demonstrated good judgement, problem-solving and analytical skills
• Evidence of inspiring and motivating teams with the ability to communicate passionately, effectively.
• Ability to negotiate effectively within the MDT or across a range of services/providers.
• High degree of personal credibility, emotional intelligence, patience and flexibility
• Ability to cope with unpredictable situations
• Confident in facilitating and challenging others

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

The Street Lane Practice

Address

12 Devonshire Avenue

Leeds

LS8 1AY

United Kingdom

Employer's website

https://www.streetlanepractice.com/ (Opens in a new tab)

Job description

Job responsibilities

Clinical Responsibilities

• Conduct home visits and community-based reviews for housebound and frail patients.
• Deliver long-term condition management (e.g. CHF, COPD, diabetes, hypertension).
• Lead or support anticipatory / future care planning and end-of-life discussions where appropriate.
• Undertake Dementia and Severe Mental Illness (SMI) annual health checks in line with QOF and PCN specifications.
• Support delivery of Learning Disability (LD) health assessments.
• Provide clinical leadership and support to the wider Integrated Neighbourhood Team (including nurses, AHPs, care coordinators and social prescribers).
• Work collaboratively with community and secondary care services to ensure continuity of care.
• Maintain accurate and timely clinical documentation in the relevant IT systems.

Professional Responsibilities

• Participate in clinical meetings, MDTs and case discussions.
• Engage in quality improvement initiatives related to frailty and proactive care.
• Commit to ongoing professional development and reflective practice.
• Adhere to GMC, CQC and safeguarding standards at all times.

Person Specification

Experience

Essential

• Experience in primary care / community care
• Working with vulnerable or complex patients

Desirable

• Experience delivering LD or SMI health checks
• Anticipatory care / palliative care work

Qualifications

Essential

• GMC registered GP
• Eligible under ARRS within 2 years of CCT

Desirable

• Additional frailty or geriatrics training

Personal Attributes

Essential

• Compassionate and patient-centred
• Reliable and well-organised
• Valid UK Driving licence and access to own vehicle for visits

Desirable

• Interest in service development

Knowledge and Skills

Essential

• Strong clinical assessment and decision-making skills
• Excellent communication and empathy
• Ability to work independently and within a team

Desirable

• Familiarity with NHS Long-Term Plan priorities (frailty, population health)
• Experience in MDT / integrated team settings
• Quality improvement or audit involvement

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

East Shore Partnership

Address

BRUNEL HEALTH NETWORK PCN LTD

Carlisle Road

Portsmouth

Hants

PO5 1AT

United Kingdom

Employer's website

http://www.eastshorepartnership.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

• Providing accurate and efficient consultations to patients
• Support in the long-term condition management within the surgery (QoF)
• Applying dressings and treating wounds
• Providing health advice to their patients regarding their health conditions, as well as advice about fitness or diet according to government guidelines;
• Support public health and screening programmes including immunisations, vaccinations and cervical screening
• Review travel forms and administer travel vaccines and give travel advice to patients
• Keeping patient records up to date;
• Undertake all mandotaory training
• Working alongside and communicating regularly with practice GPs, nurses, pharmacists and other healthcare professionals.

Person Specification

Experience

Essential

• Experienced in working in General Practice
• Experience of working within a nursing team
• Experience in working with vulnerable patients
• Experience in: chronic disease management, child immunisations, travel vaccines, cervical screening
• Highly organised, flexible and able to prioritise effectively
• You'll also be highly observant, able to assess patients and take responsibility for determining the best course of action.
• As with all nursing roles, communication skills, problem solving and good judgement are crucial.

Desirable

• Experienced in working in primary care
• Experienced in working in GP Practice

Qualifications

Essential

• You must have completed your School of Nursing training in becoming a Registered General Nurse level 1 & 2.

Desirable

• Qualified in Phlebotomy
• Travel information and advice
• Cervical screening

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Alderwood Medical Practice

Address

Longford Road

Cannock

Staffordshire

WS11 1QN

United Kingdom

Employer's website

https://www.alderwoodmedicalpractice.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Key Responsibilities:

You will be required to:

• Act upon most alerts e.g, QOF and reminders during a routine consultation i.e. 10 minutes.

• Provide all GP services required as part of the PMS contract held between the practices and the commissioning primary care agency, including all core services such as Child Health Surveillance

• Undertake Duty Doctor and Paperwork Doctor duties on a rota basis.

• Undertake surgeries during extended hours in accordance with the access needs of the practice population and the contractual obligation of the practice

• Provide cross cover, where necessary and practical, at the other practices

• Respond to medical problems presented by patients, including history taking, examination, investigation, diagnosis, treatment, and referral where appropriate.

• Provide appropriate preventative health care and advice.

• Provide medical support as required to patients referred by nursing staff

• Provide free certification in line with Schedule 9 of NHS GMS Regulations (1992).

• Adhere to any practice prescribing formulary, local and national guidelines.

• Make professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation;

• Record clear and contemporaneous I.T. based consultation notes to agreed standards;

• Collect data for audit purposes;

• Compile and issue computer-generated acute and repeat prescriptions (avoiding hand-written prescriptions whenever possible);

• In general, the post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care.

• Other responsibilities with the Practice:

• Engaging in appropriate lifelong educational and audit activity to maintain clinical competence and performance, including the completion of objectives agreed by you and the practice, in an annual Personal Development Plan. Your Personal Development Plan must be in line with the Practice Development Plan.

• Actively participating in the training and development of nurses, medical students, and GP trainees in the practice.

• Supporting the practice staff and responding to requests for advice and assistance from the practice reception, secretarial and nursing staff.

• Attend prescribing, palliative care, clinical and practice meetings.

• You will be expected to take part in clinical meetings, be prepared to chair these and present clinical topics as required for the maintenance of educational standards and high-quality care. You will receive feedback from the partners via peer review and to act upon recommendations and demonstrate change

• Provide additional enhanced services to the practices that meet the needs of the practices patient population and maximise the income streams to the practice

• Undertake additional training where necessary to provide these enhanced services

• You are required to actively participate in Practice Based Commissioning - this will include reducing first outpatient attendances, demand management, monitoring of activity including peer review and data validation

• Awareness of and compliance with all relevant practice policies/guidelines, e.g., prescribing, confidentiality, data protection, health and safety, annual QOF Assessment of the Practice.

• Meet all tight timescales/deadlines for audits and written returns to ensure that the Practice meets quality standards and receives the designated funding (e.g., Locally Commissioned Services returns, annual QOF audit etc.)

This list is not exhaustive, and all team members should be prepared to accept additional, or surrender existing duties, to enable the efficient running of the organisation.

Key Relationships:

Internal:

• Members of the Senior Management team

• Members of the Partnership Board

• Colleagues within The Bourne Partnership

External:

• Suppliers of services

• Other GP practices and practice groups

• Other external organisations

The following statement forms part of all job descriptions:

Confidentiality / Data Protection / Freedom of Information

Post holders must maintain the confidentiality of information about patients, staff, and other health service business in accordance with the Data Protection Act of 1998. Post holders must not, without prior permission, disclose any information regarding patients or staff. If any member of staff has communicated any such information to an unauthorised person, those staff will be liable to disciplinary action up to and including dismissal. Moreover, the Data Protection Act 1998 also renders an individual liable for prosecution in the event of unauthorised disclosure of information. Following the Freedom of Information Act (FOI) 2005, post holders must apply the organisations FOI procedure if they receive a written request for information.

Information Governance

All staff must comply with information governance requirements. These includes statutory responsibilities (such as compliance with the Data Protection Act), following national guidance (such as the NHS Confidentiality Code of Practice) and compliance with local policies and procedures (such as the Trust's Confidentiality policy). Staff are responsible for any personal information (belonging to staff or patients) that they access and must ensure it is stored, processed, and forwarded in a secure and appropriate manner

Equal Opportunities

Post holders must at all times fulfil their responsibilities with regard to The Bourne Partnerships Equal Opportunities Policy and equality laws.

Health and Safety

All post holders have a responsibility, under the Health and Safety at Work Act (1974) and subsequently published regulations, to ensure that The Bourne Partnerships health and safety policies and procedures are complied with to maintain a safe working environment for patients, visitors, and employees.

Infection Control

All post holders have a personal obligation to act to reduce healthcare-associated infections (HCAIs). They must attend mandatory training in Infection Control and be compliant with all measures required to reduce HCAIs. All post holders must comply with the Partnerships Infection Control Policies, including those that apply to their duties, such as Hand Decontamination Policy and Personal Protective Equipment Policy. Risk Management All post holders have a responsibility to report risks such as clinical and non-clinical accidents or incidents promptly. They are expected to be familiar with The Bourne Partnerships use of risk assessments to predict and control risk, as well as the incident reporting system for learning from mistakes and near misses in order to improve services. Post holders must also attend training identified by their manager or stated to be mandatory.

Flexible Working

As an organisation we are committed to developing our services in ways that best suit the needs of our patients. This means that some staff groups will increasingly be asked to work a more flexible shift pattern and multiple sites so that we can offer services in the evenings or at weekends.

Safeguarding children and vulnerable adults

Post holders have a general responsibility for safeguarding children and vulnerable adults in the course of their daily duties and for ensuring that they are aware of the specific duties relating to their role.

Sustainability

It is the responsibility of all staff to minimise the environmental impact by recycling wherever possible, switching off lights, computers, monitors and equipment when not in use, minimising water usage and reporting faults promptly.

Smoking Policy

The Bourne Partnership is committed to providing a healthy and safe environment for staff, patients, and visitors. Staff are therefore not permitted to smoke on organisational property.

Person Specification

Qualifications

Essential

• Full registration with GMC Medical Degree GP registrar training

Desirable

• Minimum 2 years of General Practice experience

Experience

Essential

• Experience of using EMIS. Working on video/telephone consultations. Experience of working within a GP practice. Post graduate qualification in General Practice e.g. MRCGP/MRCP Completion of GP vocational training

Desirable

• GP trainer or trainer in training Extended access 07:30 start on some days Women's health, coils

Other skills

Essential

• Flexibility to work outside of core office hours Disclosure Barring Service (DBS) check Maintain confidentiality at all times Enjoy working within a large clinical team Interest in a chronic disease.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

New Addington Group Practice

Address

15A Danebury

New Addington

Croydon

Surrey

CR0 9EU

United Kingdom

Employer's website

https://www.newaddingtongp.co.uk/ (Opens in a new tab)