Job description

Job responsibilities

Reception Tasks include:

• Processing requests for appointments, visits and consultations clearly, politely and efficiently.
• Signposting patients to appropriate healthcare professionals and services.
• Assisting patients who lack digital access to complete e-triage.
• Dealing with all telephone queries from patients and acting as liaison with doctors and other staff as necessary.
• Allocating appointments sensibly, using initiative where appropriate.
• Processing repeat prescriptions.
• Updating the patient record system
• Ensuring the reception area and waiting areas are tidy and clean during surgery hours.

General Administration includes:

• The scanning, coding and filing of all correspondence into patient records.
• Collation of information and reports for GPs
• Dealing with email requests from agencies, other healthcare providers and patients
• The administration of e-triage questionnaires
• Tasks from GPs and senior management
• Registrations and transfers of patients
• General photocopying, stock ordering, petty cash purchases, filing
• Ensuring consultation rooms are equipped adequately for surgery, e.g. with stationery and printer cartridges

Person Specification

Experience

Essential

• Experience in a front-facing patient/customer service role

Desirable

• Healthcare sector experience
• Previous Primary Care Administration Experience

Skills and Abilities

Essential

• Excellent communication skills, face-to-face, over the telephone and in writing
• Good IT skills, adept in use of Microsoft Office suite of programmes
• The ability to remain calm under pressure
• Attention to detail thorough and able to maintain an high standard of accuracy and quality

Desirable

• Experience of the EMIS Web Clinical System
• Audio-typing

Qualifications

Essential

• Good standard of general education (O-Level or GCSE in English Language)
• IT Literate

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Alyn Family Doctors

Address

Wrexham - Llay Health Centre

School Road

Llay

Wrexham

LL12 0TR

United Kingdom

Employer's website

https://www.alynfamilydoctors.co.uk (Opens in a new tab)

Job description

Job responsibilities

Clinical Practice

To ensure that all statutory requirements outlined in the IntraHealth personnel procedures and policies are personally adhered to.

To be familiar with and conform to responsibilities under the Data Protection Act as identified by IntraHealth.

To undertake duties as necessary, in line with the changing needs of the company. To participate in the annual appraisal and knowledge and skills framework profiling process. Any necessary training will be provided.

Acts in a way that acknowledge individuals rights to make their own decision and recognise their responsibilities.

Facilitates others to identify their current level of knowledge and skills, their learning needs and best practice.

To support others in the development and application of knowledge and skills in practice

Identify resource issues which affect learning, development and performance and alerts the appropriate managers.

Communication

Delivering a quality service

The post-holder will strive to maintain quality within the Practice, and will:

· Alert other team members to issues of quality and risk

· Assess own performance and take accountability for own actions, either directly or under supervision

· Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the team’s performance

· Work effectively with individuals in other agencies to meet patient’s needs

· Effectively manage own time, workload and resources

Overview

• Opening/closing premises.
• Preparing /organising rooms i.e. stock replenishment and ensuring an adequate supply of stationery is at hand for clinicians.
• Ensuring the reception area is tidy, safe and welcoming.
• Making appointments for health care professionals using the surgery premises.
• Dealing with External agencies – e.g. District Nurses, Health Visitors, secondary care, 3rd sector organisation and Primary Care Bodies.
• Greeting and directing patients on arrival and checking patients them into their appointments.
• Dealing with patient’s general/routine enquiries and requests.
• Answering telephones – receiving and forwarding messages.
• Making patient appointments and giving appointment cards.
• Registering new patients, temporary residents, emergency patients and those requiring immediate necessary treatment.
• Arranging appointments for medicals and other non-routine appointments.
• Ordering emergency ambulances and distribution of correct telephone number for routine ambulance bookings.
• Dealing with requests for home visits, taking accurate information and entering the information onto the medical system.
• Making and dealing telephone calls as required.
• Dealing with requests and handing out repeat medication prescriptions.
• Open and distribute internal & external Mail.
• Posting of letters and parcels.
• Taking specimen samples to collection point.
• Receive and action messages for internal and external members of staff
• Ensure information regarding any urgent or unresolved matters are passed to the appropriate person/line manager at the end of your working hours.
• Emptying pathology lab results bag.
• Date stamping results and appropriate filing of information.
• Filing of medical records, letters and test results.
• Ordering and sorting of the medical records and their maintenance (replacing worn out covers etc.) where necessary.
• Keeping all data on the medical system up-to-date.
• Recording and checking answering machine throughout the day.
• Entering patient information onto the computer in a timely and accurate manner.
• The handing out of letters, completed forms, completed passport applications, specimen bottles, self-certifications forms.
• Accepting requests for the completion of forms, e.g. hospital pre-admission drug check lists, private health insurance claim forms, passports, etc. (checking if there is a fee payable, informing the patient of the charge).
• Taking and receiving payments for services, e.g., insurance claims.
• Ensuring petty cash items are recorded on patient notes and entered correctly in the income or expenditure columns.
• Summarization of patient’s medical records on the medical system.
• Scanning documentation into the patients medical records.
• Utilising clerical and secretarial skills to ensure that letters/referrals/medical reports are undertaken in a timely manner (if required/applicable).
• Utilising Choose and Book (if required/applicable).
• Utilising ICE or other systems (if required/applicable).
• To assist with target led areas: QOF, KPI’s, DES, LES and NES etc.
• The handling of complaints in line with company procedure.

Person Specification

Experience

Essential

• Experience working in an receptionist/administrative role

Desirable

• Experience working on Clinical Computer systems

Skills and Abilities

Essential

• Effective communicator, with the ability to liaise appropriately at all levels
• Proficient in the use of computerised systems (Microsoft Word and Excel) to a level to enable the production of high standard of work
• Demonstrable team working skills
• Very good interpersonal skills

Desirable

• Process management
• Demonstrate an understanding of the data protection act and patient confidentiality, clinical and information governance and Caldicott requirements.

Attitudes

Essential

• Capacity to work calmly under pressure and to deadlines
• Conscientious
• Attention to detail
• Self-starter
• Flexible and proactive attitude
• Enthusiasm for the role
• Flexible approach to work, in line with the needs of the service such as evening or weekend working as necessary
• Able to work as part of a team

Qualifications

Essential

• Good level of general education or experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Intrahealth Ltd

Address

West Cornforth Medical Centre

Reading Street

West Cornforth

Ferryhill

County Durham

DL17 9LH

United Kingdom

Employer's website

https://www.intrahealth.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Main Duties

1. General Reception Duties

Respond promptly and politely to all requests for assistance from patients and visitors.

Explain practice services to new patients, temporary residents and people requiring emergency necessary treatment. Register patients recording all relevant details accurately and comprehensively on the EMIS computer system.

Receive specimens from patients and carry out relevant administrative duties

Advise patients of relevant charges for private medical services. Accept payment and issue receipts.

Log requests for home visits on to the computer appointment system, include all relevant information.

Accept and record requests for prescriptions from patients. Process requests for repeat prescriptions ordered through the practice email and paper requests.

Manage the practice email.

When required contact ambulance department to request urgent ambulances

Scan incoming correspondence on to EMIS computer system in line with practice guidelines.

Answer patient enquiries for test results following the practice protocol.

Inviting patients to book for reviews etc.

2. Appointments System

Maintain total familiarity with all appointment systems operating within the Practice including requests for regular, urgent and extended access appointments, nurse appointments and appointments with associated staff.

Triage appointment requests to appropriate clinician.

Maintain efficient operation of appointments system, monitor flow of patients into consulting rooms and treatment rooms. Inform patients of any delays, relevant of any changes to the appointment situation.

Monitor effectiveness of appointments system and ensure all variations or problems are reported and resolved immediately.

Adjust surgeries and rearrange patient appointments as required.

3. Medical Records

Maintain accurate registration information on patient computer.

Scan documents onto computer records.

4. Operation of Telephone System

Receive and make telephone calls as required.

Take and forward messages.

Contact patients either verbally, sms or in writing. to feedback information from GP.

Liaise with hospitals and other organisations as required

Enter relevant data on patient computer records, update templates and patient summaries.

7. Data Entry

Update medical record templates to record information such as smoking status etc.

Record receipt of insurance forms and solicitors reports.

8. Start and End of Day Procedures

Lock and unlock, activate/deactivate the alarm system at the start and end of each day to maintain maximum security levels.

Prepare Reception in readiness for the Surgery being open for patients.

9. Any other delegated duties considered appropriate to the post.

Specific duties carried out by individual/named Receptionists i.e. FP34 prescriptions, summarising, deductions, insurance forms, cervical smear prior notifications, baby imms etc

Person Specification

Experience

Essential

• Excellent communication and interpersonal skills, both face to face and by telephone.
• A friendly, approachable and professional manner.
• Ability to remain calm and polite under pressure.
• Good organisation skills and the ability to manage a busy workload.
• Good IT skills.
• Reliable, flexible and willing to support colleagues when required.

Desirable

• Previous experience working in primary care.
• A background in patient care would be beneficial but not mandatory.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Beacon View Medical Centre

Address

6 Beacon Lough Road

Gateshead

Tyne And Wear

NE9 6YS

United Kingdom

Employer's website

https://www.beaconviewmedicalcentre.co.uk (Opens in a new tab)

Job description

Job responsibilities

• Primarily this role involves dealing with patient enquiries over the telephone and face-to-face. Booking appointments for all clinics and ensuring the smooth day-to-day running of all clinics.
• Managing the day-to-day running of the busy services by ensuring that all referrals are actioned and booked into available clinics.
• Liaising with a variety of clinicians and solving any issues they face to ensure the best possible patient experience throughout the day.
• Managing the appointment screen and filling any empty/cancellation slots wherever possible.
• Preparing the clinic rooms each morning for clinicians, ensuring they have the necessary paperwork to carry out their clinic on the day.
• To send reports to external practices following clinics to ensure the patients registered GP is informed of the appointment outcome in a timely manner.
• To assist patients with tubing and maintenance of hearing aids where possible.
• Making sure the theatre and clinic rooms are clean and tidy following the departure of the clinician.
• Retrieving information from the E-Referral booking system, booking appointments for a number of clinics and downloading referral letters.
• Taking delivery of various items of stock and storing in the fridges or appropriate secure environment.
• Managing any patient related tasks forwarded to the clinical services reception team by clinicians.
• Working with various clinical IT databases.
• Monitoring the clinical services team email inbox to ensure that any incoming referrals to in-house clinics are actioned promptly.
• Acting on ad-hoc tasks and helping with projects set by the Clinical Services Manager / Deputy Clinical Services Manager to meet the needs of the ever-changing NHS initiatives.
• Pulling and filing notes for patients seen within our cataract service over the weekend.
• Moving equipment to facilitate clinics.
• Collecting the post each morning and afternoon.
• Be familiar with Whitstable Medical Practice protocols and take part in their regular updating.
• Other duties as per doctors instructions as dictated by changes in the nature of the Whitstable Medical Practice.

Person Specification

Qualifications

Essential

• Good general education including minimum Grade C GCSE or equivalent in English Language and Maths or equivalent qualification.

Desirable

• Administration qualification

Experience

Essential

• Previous experience of working in a primary care setting or NHS.
• Previous experience of reception and administration work.
• Experience of working in a customer service environment.
• Experience of working as part of a team.

Desirable

• Knowledge of EMIS or other clinical systems.

Skills and Abilities

Essential

• Accurate, thorough attention to detail.
• Ability to communicate effectively with people at all levels by telephone, email and face to face.
• Excellent organisation skills with the ability to work to tight deadlines.
• Proven IT skills including the use of Microsoft office, and other software packages.
• Ability to keep calm under pressure.
• Tact, diplomacy and sensitivity.
• Ability to deal with sensitive issues and maintain strict confidentiality.
• Ability to problem solve and use initiative.
• Reliability and flexibility.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Whitstable Medical Practice

Address

Estuary View Medical Centre

Boorman Way

Whitstable

Kent

CT5 3SE

United Kingdom

Employer's website

https://www.whitstablemedicalpractice.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

General Administration and Secretarial

• Liaise with managers to support in the drafting and checking of Rotas for the GPs, Nurses and Acute Care Team, making sure they include all relevant dates for annual leave, meetings, training, and educational half days.
• Maintain an accurate and up to date library of EMIS forms, including referral form templates and ensure all clinicians have access.
• Monitor DOCMAN workflow, ensuring all documents received are recorded and filed correctly, passing to the GPs, Nurses or coding team for query or action where necessary.
• Process all flu questionnaires completed by patients during the winter flu clinics, ensuring that their details match those on their medical record and coding smoking status and alcohol intake as appropriate.
• Process all outgoing post created by the practice in a timely manner
• Photocopying, scanning, filing and proof reading in a timely and accurate manner
• Accurately complete and file any required forms including Education Evaluations and Benefit Forms.
• Attend and take minutes at meetings when requested. This includes Safeguarding, Palliative and Pediatric meetings.
• Check all patient letters and documents that have been collected as arranged, record any non-collections on the system and destroy as confidential waste.
• Process request for Smart Cards within the practice.
• Liaise with DART to issue, upgrade or reset accounts for practice staff.
• Ensure daily back up of the practice server.
• Monitor stock levels of practice supplies ensuring low stock items are ordered replenished in a timely manner.
• Liaise with third party companies for the collection or delivery of stock items, including battery recycling.

Registrations, Appointments and Referrals

• Process registrations both regular and temporary as required, using the EMIS system and ensuring complete information and appropriate ID.
• Ensure all GP2GP transfers are recorded correctly with all necessary information from patient files extracted and added to EMIS accurately and in a timely manner.
• Update patients personal details and preferences including change of name, address, next of kin and consent.
• Process FP69s, sending occupier letters where necessary.
• Ensure that all palliative patients are added onto IBIS accurately ensuring third party services can view relevant information around their diagnoses, clinical history and DNAR status.
• Updating the appointment book on EMIS to reflect finalised rotas, allowing for effective time management, and helping to avoid duplicate bookings.
• Adjusting the appointments screen on EMIS when required, for example for embargoed appointments, GP supervision slots any on the day sickness.
• Adding all Covid Vaccination Clinic and Flu Clinic appointments onto EMIS in a timely manner and amending as and when required.
• Check Smear invites on EMIS, ensuring eligibility, correct coding and completing deferral forms where necessary.
• Assign clinical rooms to internal and third-party clinicians, ensuring sufficient space for all planned clinics including audiology, physiotherapy, counselling, Dermascope and Dermatology.
• Process audiology, dermascope, minor ops and physiotherapy referrals. This includes forwarding to the correct healthcare professional, sending appointment confirmation, dealing with general queries and preparing clinics. Gather and send results to patients and other surgeries where necessary and update any relevant trackers/spreadsheets.
• Process deductions on a weekly basis, ensuring relevant information is gathered, processed and sent to Primary Care Support England (PCSE) in a timely manner.
• Ensure that all reported deaths are correctly logged and reported, including coding on patient and next of kin files and communicating appropriately with the necessary healthcare professionals and third party as required.
• Proactively manage any results that come in via lab reports, forwarding them to the appropriate healthcare professional where required and ensuring safe and timely filing.

Communication

• Monitor the practice administration and blood pressure email accounts, actioning any tasks and requests within your remit, redirecting to the appropriate department/professional where necessary and raising any urgent enquiries to management.
• Deal with general queries via phone, e-mail and post, directing to others where appropriate and in a timely manner
• Monitor E-consult requests and directing appropriately in a timely manner

Reporting

• Run EMIS reports to identify patient registration numbers and update the Registrations record.
• Run EMIS reports to identify all DNAR patients and ensure signed confirmation is held on their record and passed to SECAMB.
• Complete the Close of Quarter Notification on EMIS as sent through via PCSE and seek sign off from the Assistant Practice Manager
• To support subject access requests (SAR) and third-party access requests (TPSAR) on the IGPR system in a timely manner when requested.

Safeguarding

• Safeguarding Administration for the site for a minimum of 10 hours per week, to liaise with Social Services as required and maintain the practice Safeguarding list ahead of regularly scheduled meetings

Person Specification

Personal Attributes

Essential

• Willingness to learn and adapt to change
• Highly customer focused
• Understanding and approachable
• Strives for excellence
• Honest and fair
• Leads by example
• Positive can do attitude

Experience

Essential

• Understand the importance of maintaining patient and data confidentiality.
• Able to use judgement and experience in helping to determine the relevant urgency of requests for information received from patients and other external organisations.
• Experience of setting up and maintaining effective administrative filling systems
• Experience of work involving regular and accurate data inputting

Desirable

• Knowledge of office management systems and procedures
• Experience of working with Microsoft packages including, word, excel and power point
• Experience of working with EMIS and DOCMAN
• Previous administration experience within a medical environment
• Knowledge and understanding of the National Health Service

Key Skills

Essential

• Able to communicate effectively and collaboratively across varied disciplines.
• Able to work in a well-organised and professional manner, maintaining concentration and accuracy
• Able to manage conflicting priorities
• Possess an aptitude for dealing with potentially difficult or demanding situations.
• Good telephone manner

Qualifications

Essential

• Good level of education including competent levels of numeracy and literacy

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Invicta Health CIC

Address

East Cliff Medical Practice

Dumpton Park Drive

Ramsgate

Kent

CT11 8AD

United Kingdom

Employer's website

https://invictahealth.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Educational Lead GP

Clinical sessions

The Educational Lead GP role is a hybrid of Lead GP clinical sessions with protected time to oversee the management and development of the Training Hub.

Lead GPs take a key role in being a visible lead to the clinical team to enable the provision of high quality and patient-centred clinical care within the surgeries. The appointment template varies at the different surgeries, but all GPs are expected to provide care for urgent and routine consultations through a mix of face to face consultations, telephone consultations, visits and sharing in the work of the duty team. Clinical sessions should take place at the surgery unless there are exceptional circumstances. Lead GPs will be responsible for a fair share distribution of admin (be this related to their list or where it is distributed equally amongst those present) and will carry a patient list size pro rata for the number of sessions they are working.

Clinical leadership/quality improvement session

Lead GPs provide senior clinical leadership to their practice team in addition to the provision of clinical sessions. We recognise that developing expertise in clinical and non-clinical areas brings benefit to patients, the practices and NCPC as well as providing job satisfaction.

The Educational Lead GP will play a central role in delivering high-quality patient care whilst helping to train and inspire the next generation of General Practitioners as part of their leadership speciality.

We will work with you to identify realistic goals for the Training Hub, identify the resources needed and provide the support required to implement them.

Whatever the area our Lead GPs lead in, the emphasis will be on improving patient care and contributing to the development of efficient and effective teams, including our established clinical and student teams.

Who are we looking for?

We are looking for someone who shares our vision to provide excellent standards of clinical care and leadership in a way which is compassionate, empowering and effective. You will be passionate about bringing out the best in your team and enabling team members to flourish. Delivering high quality holistic patient care will be your priority. You will be excited by the prospect of contributing to the development of the future GP workforce.

Duties and Responsibilities

Clinical Responsibilities

In accordance with the agreed job plan, the Educational Lead GP will make him/her-self available to undertake a variety of duties including:

Surgery consultations, telephone consultations, telephone triage, visiting patients

Participate in the duty doctor rota

Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation

Screening patients for disease risk factors and early signs of illness

Cover all the clinical management of the patients in surgery as appropriate including initiating investigations, reviewing results, making referrals to secondary care or to other providers as appropriate

Developing care and treatment plans in consultation with patients and in line with current Practice disease management protocols as well wider guidance such as that from NICE

Ensuring appropriate follow up of patients

Recording clear and contemporaneous computerised consultation notes to agreed standards

Prescribing generically whenever appropriately and in accordance with the CCG and Practice prescribing formulary, NICE guidance and Good Prescribing Practice (as defined by British National Formulary guidance)

Manage clinical administration in a timely fashion. This will include dealing with tasks, laboratory results, dealing with medication queries, processing clinical documentation, paperwork and correspondence in a timely fashion.

Provide clinical supervision to GP Registrars/F2/Medical Students

Provide clinical supervision to other members of the clinical team eg ANPs/ACPs)/practice nurses. Comply with all the objectives of the QOF targets, CCG initiatives, nationally or locally commissioned enhanced services.

Completion of reports for solicitors, insurance companies and other third parties

Working with and supporting other members of the primary health care team in delivering high quality primary care

Take an active role in delivering clinical governance

Promote preventative health care and advice where appropriate

Training Hub Responsibilities

Support and oversee the operational and educational development of the GP Training

Support and supervise trainee doctors working within the practice environment

Manage time efficiently to provide support for all student clinical sessions

Contribute to a unique and evolving training model for the Training Hub

Work collaboratively with experienced clinicians to create an exceptional educational experience

Contribute to innovation in primary care education within West Cumbria

Other responsibilities within the Practice

Work in accordance with NCPC agreed clinical procedures and protocols.

Commitment and contribution to achievement of the highest possible quality standards in clinical care.

Role model commitment to life-long learning and audit to ensure evidence-based best practice.

Contribute to evaluation/audit and clinical standard setting within the organisation

Attend training and events organised by the practice or other agencies, where appropriate. This includes clinical and non-clinical training and events.

Lead practice clinical meetings

Provide information when reasonably requested to ensure that all personnel and other records are accurate

Participate in the GP revalidation and appraisal scheme. Maintain portfolio of continuing professional development activities, attending training as required

Health and Safety

You will be passionate about promoting and maintaining your own and others health, safety and security:

Assist in the promoting and maintaining of their own and others health, safety and security as defined in the NCPC Health and Safety Policy

Using personal security systems within the workplace according to Practice guidelines

Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks

Making effective use of training to update knowledge and skills

Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards

Reporting potential risks identified and significant events promptly

Confidentiality

As a GP you will have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. You may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential.

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately

Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Equality and Diversity

At NCPC, we support the equality, diversity and rights of patients, carers and colleagues:

Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation

Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues

Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/Professional Development

As a GP you will maintain continued education through attendance at any courses and/or study days necessary to ensure that professional development requirements for appraisal and revalidation are met. This may include training needed for areas of Practice Development

Quality

We strive to maintain the highest standards of quality.

Alert other team members to issues of quality and risk

Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance

Assess own performance and take accountability for own actions, either directly or under supervision

Work effectively with individuals in other agencies to meet patients need

Effectively manage own time, workload and resources

Additional

Should have full GMC registration, be included in GP performers list and have a license to practice.

Person Specification

Qualifications

Essential

• Core Values:
• Strong commitment to the vision and values of NCPC
• Genuine interest in and commitment to the needs of the local community
• Commitment to the development of people and services, as required by NCPC
• Qualifications and Training:
• GMC registered with license to practice as a GP
• Evidence of CPD and revaluation
• Knowledge and Experience:
• Working within a multi disciplinary primary care team
• Experience of health promotion
• Experience of undertaking clinical audit and implementing change
• Awareness of current primary care initiatives
• Experience of training GPs and medical students
• Leadership experience
• Skills and Aptitudes:
• Excellent patient manner and interpersonal skills
• Excellent written and verbal communication skills
• Good computer skills and the ability to adapt to various GP clinical systems
• Highly effective communication/presentation skills able to engage and communicate effectively with a range of audiences including patients, service users, carers and staff
• Effective report writing skills
• Resilient, able to challenge as well as deal with challenge
• Effective leadership skills including engaging staff in change
• Ability to influence others
• Personal qualities:
• Passionate about contributing to the training and development of trainee GPs and medical students
• Genuine commitment to improve quality in healthcare provision
• Personal integrity and commitment
• Self-belief, self-awareness and the ability to self-manage
• Politically astute
• Flexible working attitude
• A willingness to travel between NCPC sites

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Fellview Healthcare - NCPC

Address

Beech House Surgery

St Bridgets Lane

Egremont

Cumbria

CA22 2BD

United Kingdom

Employer's website

https://www.fellviewhealthcare.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job Purpose

To provide an efficient and professional medical secretarial service to clinicians, supporting the processing of referrals, clinical correspondence, medical reports and other administrative work.

Main Responsibilities

• Process clinical correspondence, referrals, medical reports and other administrative requests accurately and within appropriate timescales.
• Prepare and process referrals following clinician instructions and practice procedures.
• Process medical reports, information requests and other non-NHS work in accordance with practice procedures.
• Maintain accurate patient records and manage electronic and paper documentation.
• Communicate professionally with patients, clinicians, hospitals and other healthcare organisations.
• Use practice systems including SystmOne, ICE, NHS Mail and other relevant systems.
• Manage and prioritise a varied workload, monitoring outstanding work and escalating urgent or complex requests where necessary.
• Maintain strict confidentiality and comply with information governance and safeguarding requirements.
• Work collaboratively with clinicians and colleagues across the practice.

Full induction and training will be provided, including training on practice systems and procedures.

Person Specification

Qualifications

Essential

• Good standard of general education, including English and Maths, or equivalent experience

Desirable

• Qualification in administration, medical secretarial studies, business administration, healthcare or a related subject

Knowledge, skills and abilities

Essential

• Clear and professional written communication skills
• Excellent attention to detail and accuracy
• Ability to organise and prioritise workload and work to deadlines
• Ability to work independently and as part of a team

Desirable

• Knowledge of medical terminology
• Knowledge of NHS referral processes
• Experience of using SystmOne or other healthcare systems

Experience

Essential

• Experience of working in an administrative or secretarial role
• Experience of using computer systems to accurately process and manage information
• Experience of handling confidential or sensitive information

Desirable

• Experience of working in the NHS or another healthcare setting
• Experience of working in General Practice
• Experience of processing clinical correspondence, referrals or medical reports

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Tramways Medical Centre

Address

54 Holme Lane

Hillsborough

Sheffield

S6 4JQ

United Kingdom

Employer's website

https://www.tramwaysmedicalcentre.com (Opens in a new tab)

Job description

Job responsibilities

As a Salaried GP you will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care. You will be responsible for face to face and telephone consultations with patients presenting with a wide range of minor illness, urgent and same day requests for treatment and chronic disease management. You will provide care for the presenting patient from initial history taking, clinical assessment, diagnosis, treatment and evaluation of care. You may also be required to complete home visits.

You will need to demonstrate safe, clinical decision-making and expert care, including assessment and diagnostic skills. You will need to prioritise and triage the needs of the patients accordingly making any necessary referrals for investigations in the appropriate manner.

*Please see link for full job description

Person Specification

Qualifications

Essential

• MRCGP preferred for those completing their GP training before August 2007

Knowledge and skills

Essential

• Knowledge of the NHS and understanding of clinical governance
• Able to work under pressure and within an ever-changing environment
• The ability to communicate effectively with patients and carers
• Good interpersonal skills and a willingness to work flexibly as part of a team
• Good organisational skills
• Confident and effective communication skills, both verbally and in writing
• Understand and have a commitment to the principles of equal opportunity and diversity
• Manage and prioritise multiple tasks
• Work confidently and accurately with data and information to present an accurate picture of analysis
• Use a methodical working approach and meet deadlines
• Be able to work under pressure and have clear systems/strategies in order to prioritise workload

Desirable

• Knowledge of EMIS

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Hastings & Rother Healthcare

Address

Hastings Old Town Surgery

Rock-a-nore Road

Hastings

East Sussex

TN34 3DW

United Kingdom

Employer's website

https://hastingsandrother.healthcare/ (Opens in a new tab)

Job description

Job responsibilities

To be responsible for assessing, triaging, planning, implementing, evaluating care which may be complex, sensitive and unpredictable with the support of senior nurse / nurse specialist/caseload holder To support the team and delivery of care, application of clinical judgement in day-to-day changes in patients' needs and circumstances external to the individual, determining when to seek advice from senior clinical or management staff. This includes response to immediate crisis. To undertake and to develop all nursing skills and competencies, updating as required for their role to enhance the skill mix of the nursing team ensuring that the ever-changing health needs of patients are met. To maintain accurate records, which are confidential, contemporaneous, legible, and all care given to be documented. These records may be paper or IT based system and must be maintained as specified in the LWSW Policies, the relevant professional body guidelines and Government directives. To provide clinical supervision to other staff and students. Promoting and supporting people in their care and treatment to help them manage their own health and wellbeing, maximising independence and facilitating health promotion. Depending on role you will be required to work within a defined geographical area undertaking specific clinical nursing duties to patients in a variety of settings such as their own homes, care homes.

To work within the scope of the NMC professional code of practice. Moving across the organisation should the need arise, for example, in a pandemic situation. To work within Livewell Southwest policies Promoting and supporting people in their care and treatment to help them manage their own health and wellbeing, maximising independence and facilitating health promotion. To undertake and to develop all nursing skills and competencies, updating as required for the role to enhance the skill mix of the nursing team, ensuring that the ever-changing health needs of the patients are met Share knowledge and skills and empower others. Some services you may require additional training to deliver intravenous medication or additional specialist nursing skills for your role. To work collaboratively and maintain key working relationships with managers and service / practice leads. Provide holistic evidence based / best practice care to patients in accordance with national and organisational approved policies / procedures and individual care plans. To act as a clinical advisor on health promotions within their areas of expertise and act as a Link Nurse. To undertake all required training to develop competencies required for the role.

To be responsible in the absence of the senior clinical Nurse Manager to manage own workload and delegate nursing care to appropriately skilled staff and ensure that these are supported. To assume responsibility as delegated by a senior member of staff. To act as a role model for all staff and students demonstrating specialist clinical skills and high standards of practice and professional conduct. To share knowledge and information to promote a cohesive team. To take responsibility for your own personal and professional development, maintain competence, knowledge and skills commensurate with the role. To assess, teach, support, and supervise colleagues including Pre-registration students and medical students. To participate in team activities to develop and consolidate a cohesive and supportive team ensuring openness within the team. To facilitate and participate in the development of team members, competencies, clinical supervision and staff performance as directed by the Service Lead. To participate in the recruitment and selection of new staff. To participate in coordinator/duty rota as required.

To exercise a duty of care in relation to the use of the organisations equipment and resources in a cost-effective manner. To use Livewell Southwest resources responsibly. To work in collaboration with the budget holder, you may be required to be an authorised signatory for ordering stores, equipment, and stationery. To ensure that all loans of equipment are monitored and maintained in good working order as per operational policy. To monitor stock levels and ensure the supply levels are sufficient to meet the demands of the service.

To maintain accurate records, which are confidential, contemporaneous, legible, and all care given to be documented. These records may be paper or IT based system and must be maintained as specified in the LWSW Policies, the relevant professional body guidelines and Government directives. To oversee the standard of patients records by audit or peer review and have a regular open discussion with team members. To complete on time and submit all necessary forms, documentation, including IT data and forward as required by the manager/organisation. To support in the triage process accepting appropriate referrals directly from other disciplines, patients, carers and members of the public and/or refer to other agencies where appropriate. To be responsible for organising own time management on a daily basis in line with caseload demands balancing patient needs with the administrative aspect of the role. To be involved in all aspects of clinical governance including audits and research. To preserve confidentiality and be aware of GDPR, Access to Health Records and consent to treatment. Responsibility for people who use our services Be responsible for contributing to the holistic assessment, planning delivery and evaluation of care to patients within their own homes. Implement, monitor and maintain high standards of care delivery at all times. To act as a patient advocate as required ensuring individual needs, preferences and choices are delivered by the service. Support CHC assessment and case management as part of the MDT for people at home where the community nurse is identified as the most appropriate community team member. To be involved in all steps of a patient's journey from referral to discharge. To undertake health promotion as requested to all age groups and contribute to planned health promotion activities e.g. NSFs, smoking cessation and long-term conditions. To act as a resource in providing advice and support for patients, relatives, carers, and other agencies. To have a flexible approach to the working day in order to meet the needs of the patient/service. To support the monitoring of patient satisfaction and promote appropriate service developments. To signpost to appropriate services, statutory and voluntary bodies. To have good communication skills which enable you to effectively communicate with patients, their relatives and carers about sensitive and accurate information about their condition. To support the prevention of hospital admissions. To undertake comprehensive risk assessments of all situations associated with the care of patients in order to ensure nurses and the carers safety. This might include the assessment and provision of equipment ensuring it is used safely. To provide holistic evidence based / best practice care to patients in accordance with National and LWSW approved policies/procedures and individual care plans. Responsibility for implementation of policy and/or service developments To be aware of and abide by Livewell Southwest approved policies, patient group directives, standards and quality assurance initiatives. To support development and review of policies, protocols, clinical guidelines, documentation systems and education materials to direct own and others practice in line with best practice, professional forums, ensuring the clinical practice reflects national and local drivers. To Preserve confidentiality and be aware of the GDPR, Data Protection Act, Access to Health Records and Consent for Treatment. To report and record all incidents and near misses relating to health, safety, security, fire, physical violence, aggression, and verbal abuse. To monitor and maintain the health, safety and security of self, others in the team and patients. To integrate theory into practice by bringing new knowledge a from training into the practice environment. Evaluate the impact of these training programmes, for patients and carers, to ensure that they provide the necessary knowledge and skills to gain independence, safely manage changing circumstances and plan for unavoidable progression of conditions.

To act as a change agent, Organisation wide, initiating, facilitating, and supporting change initiatives, across professional boundaries.

To work within the scope of the NMC professional code of practice. Ability to use a computer, being responsible for timely recording of patient activities for IT, data collection, dealing with e-mail queries, stock and equipment ordering. To have an up-to-date personal development plan and professional portfolio. To participate in an annual appraisal of their work in line with the Knowledge and Skills Framework (KSF) where the job description will be reviewed and objectives set. In line with the annual development plan the postholder will be expected to undertake any training or development required to fulfill their role. To monitor own performance against agreed objectives through personal development plans, NMC regulations and maintain professional expertise by arranging and attending meetings, study days and in service training to support their own role and that of others. To complete specific clinical competencies relevant to role and ensure these are updated. Problem-solve and liaise as soon as possible with the Clinical Nurse / Caseload Holder issues that may arise. Continually re-prioritising workload due to the unpredictability and demands for urgent visits.

Person Specification

Qualifications

Essential

• 1st Level Nurse Registration (degree or diploma) NMC Registration
• Willingness to undertake further education around management of longterm conditions.
• Evidence of continuing professional development

Desirable

• Previous community nursing experience.

Experience

Essential

• Experience of a variety of healthcare settings
• Knowledge of recent developments within health and social care
• Keeps up to date with evidence - based practice and research related to nursing and health care in the community
• Ability to operate community equipment
• Ability to identify and pass on urgent client information to the senior staff

Desirable

• Experience of working in field as described in job purpose.

Additional requirements

Essential

• Ability to frequently travel independently and in a timely manner between Livewell Southwest sites and community locations including areas not served by public transport.
• The role may require a variety of shift patterns and ability to work flexibly.
• Creates and fosters a culture of openness, honesty, integrity and inclusiveness.
• Demonstrate commitment to and focus on quality, promotes high standards to consistently improve patient outcomes.
• Dexterity to enable clinical skills to be performed, i.e., removal of sutures, venepuncture & IV therapy

Skills

Essential

• Ability to use initiative and work autonomously.
• Ability to decision make and problem solve.
• Good time management and delegation skills.
• Ability to assess patients and make appropriate referrals and recommendations using evidence-based practice.
• Strong analytical and judgement skills, with the ability to interpret complex situations and make appropriate decisions.
• Excellent interpersonal skills and ability to build and maintain relationships with other health and social care professionals, patients, carers and the public.
• Ability to meet deadlines and work under pressure.
• Ability to adapt to the demands of a constantly changing environment
• Ability to undertake nursing skills and to prioritise visits in accordance with patient need.
• Ability to organise own workload without direct supervision.
• Ability to input data manually and electronically according to organisational policies.
• Work within agreed Policies and procedures.
• Effective communication and interactive skills including oral, written and IT
• Ability to act as a champion for patients/carers and their interests, ensuring the patients voice has an impact on service developments.

Desirable

• Advanced knowledge and competence in Tissue Viability
• Advanced knowledge and competence Bladder & Bowel
• Advanced knowledge and competence End Of Life
• Advanced knowledge and competence IV drug administration
• Advanced knowledge and competence Diagnostic skills
• Experience of managing a caseload.

Knowledge

Essential

• Team worker and ability to work alone
• Ability to listen to and communicate with patients and carers in a compassionate and caring manner
• Presentation skills or teaching to individuals e.g., patients and to small groups for example students
• Up to date knowledge of current practice within the area specified in job purpose.
• Understanding of Clinical Supervision and continued professional development.

Desirable

• Relevant post registration courses/knowledge base relevant to post.
• Evidence of up to date mandatory training and completion of competency frameworks.
• Understanding of Community Nursing service and local issue

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Livewell Southwest

Address

Beauchamp Centre

Mount Gould

Plymouth

Devon

PL4 7QD

United Kingdom

Employer's website

https://www.livewellsouthwest.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please download a copy of the job description (see documents to download section below) for full details of the main responsibilities for this role.

At CWP, our recruitment selection processes are based on both competence (see person specification for details) and values.

CWP recruits people that can demonstrate the Trusts Values in their everyday life and we use a values-based approach in our interviews, which explores not only what you do but how and why you do it.

Before applying, we encourage you to review the Trusts Values and think about how these align with your own personal values. The supporting information section in your application should reflect your understanding of the Trusts Values and associated behaviours and you should provide examples from your work experience and/or personal life which demonstrate these values through your behaviours.

An applicant guide to help and support you through your recruitment journey can be accessed at the bottom of this page. Further help and support for completing your application can be accessed via our website. If you need any further guidance to help you complete your application, contact our recruitment team via email at: [email protected] or by calling 01244 393100.

If you have a disability that meets the definition set out in the Equality Act 2010, and you can show that you meet the essential criteria described in the person specification for an available position, please answer YES to the question: Do you wish to be considered under the Guaranteed Interview Scheme?

Please inform the team if you have any special support needs to be considered as part of the interview and selection processes.

The trust offers a Guaranteed Interview Scheme to any armed forces community applicants who meet the essential criteria for the post and encourages applications from armed forces reservists or cadet force adult volunteers.

Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. You are encouraged to enrol for the DBS Update Service. A small annual fee of £16 per year applies.

New entrants to the NHS will commence on the minimum of the scale stated above.

Applicants are advised to apply early as if a large number of applications are received for this post we reserve the right to close the vacancy prior to the advertised date.

Good luck with your application. We hope to welcome you to Team CWP very soon!

Person Specification

Qualifications

Essential

• First level registered general adult nurse
• Evidence of teaching and assessing
• SPC qualification in District Nursing or equivalent; demonstrating robust evidence of caseload management, community profiling and application of health needs assessment

Knowledge and Expertise

Essential

• Proficiency in delivering high quality evidenced based care
• To be able to demonstrate continuing professional development
• Ability to work and communicate effectively within a MDT setting

Experience

Essential

• Significant experience of working within a community healthcare setting
• Experience of making autonomous decisions

Trust Values

Essential

• Demonstrate alignment with Trust Values (6 C's: Commitment, Communication, Care, Courage, Compassion, Competency)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Cheshire and Wirral Partnership NHS Foundation Trust

Address

Chester South Care Community Team

The Lache Health Center, Hawthorn Road

Chester

CH4 8HX

United Kingdom

Employer's website

https://www.cwp.nhs.uk/about-us/working-for-us/ (Opens in a new tab)

Job description

Job responsibilities

1. JOB SUMMARY

To provide specialist pharmaceutical support to the 4 Practices of Severnvale Primary Care Network (PCN).

To liaise with patients, clinical and non-clinical staff, practice, hospital and community pharmacists and patient's carers to improve the pharmaceutical care of patients.

To consult with patients.

To support the Clinical Pharmacist Management Team and fellow Clinical Pharmacists role to maximise support to all clinical and non-clinical practice staff to improve patient care in relation to all aspects of medicines and their impact.

To provide clinical leadership on medicines optimisation and quality improvement and be responsible for supporting the GPs in implementing effective medicines management within the practices, including undertaking searches and audits identifying areas for improvement, initiating and managing change, and monitoring budgets.

To support in the day to day management of the PCN Prescription Hub.

To help provide leadership to PCN pharmacy technician and Prescription Hub Prescription Clerk Care Co-ordinators.

2. MAJOR DUTIES AND RESPONSIBILITIES

To carry out medication reviews and structured medication reviews (SMRs) for patients both in the surgery, in care homes or for housebound patients - with single or multiple medical problems where medicines optimisation is required; reviewing the need for each medicine and providing recommendations for other clinicians on prescribing.

To consult with patients, by telephone and face to face according to competency. This may include patients with long term conditions, e.g. hypertension, CVD, diabetes as well as medication reviews.

To reconcile medicines following discharge from hospitals or intermediate care and working with patients and community pharmacists to ensure patients receive the medicines they need post-discharge.

To support in the management of the repeat prescribing process, helping to manage repeat prescription requests, resolving queries where possible and producing prescriptions for clinical review and signature. To ensure patients have appropriate monitoring tests in place when required.

To undertake clinical and medication audits in priority areas, such as QOF, IIF (within PCN DES), NICE guidance, CQC searches and other agreed target areas, feeding your findings back to the network teams and implementing actions as appropriate

Provide independent information to patients regarding medicines and prescribing changes, initiating further support from other healthcare professionals where appropriate

To participate in the review of policies relating to medicines management and prescribing

To support in identifying areas of clinical risk at network level and make recommendations to support the introduction of new working practices that will optimise the quality of prescribing and make more efficient use of network resources

To help support the Practice Clinical, Management and Administrative Teams to implement procedural and service changes relating to prescribing to ensure best practice is adopted in accordance with local guidelines, legislation, directives and safety updates e.g. NICE, MRA etc.

To support in the provision of education and training to primary healthcare teams on therapeutics and medicines optimisation

To participate in multidisciplinary clinical meetings within the network

To maintain own clinical and professional competence and be responsible for own continuous professional development

This job description is not intended to be a complete list of duties and responsibilities but is a guide for information to the role. The job description will be periodically reviewed in light of the developing work requirements. The postholder will be expected to contribute towards that revision.

3. SUPERVISION RECEIVED

The postholder will be line managed by the Lead Clinical Pharmacist with clinical supervision provided by a GP from the practice whose patients the post holder is dealing with and the Senior Clinical Pharmacist.

4. SUPERVISION EXERCISED

The post holder will provide clinical supervision to staff involved with the prescribing process where appropriate.

5. KEY WORKING RELATIONSHIPS

Develop and maintain key working relationships with:

PCN Clinical director

PCN Clinical Pharmacist Management Team

Other Clinical Pharmacists

Care Coordinator Prescription Clerk Team

Other PCN staff members, e.g. PCN Manager, Frailty lead

Practice GPs, Practice Nurses and Healthcare Assistants

Patients and Carers where appropriate

Practice Management, Reception and other Administrative staff

Secondary Care and interface Pharmacists

ICB Head of Medicines Management & Medicines Management Team

Community Nurses and other allied health professionals

Community Pharmacists and support staff

Person Specification

Skills & Knowledge

Essential

• Good clinical knowledge
• Excellent verbal and written communication skills
• Good interpersonal skills
• Self-motivated and able to work on own initiative with the ability to prioritise workload and exercise good time management skills
• Proven track record of team-working
• IT skills with established clinical system of EMISWeb

Desirable

• Good influencing and negotiating skills
• Good presentation skills
• Aware of current issues in medicines optimisation

Qualifications

Essential

• Pharmacy degree
• Registration with General Pharmaceutical Council (GPhC)
• Evidence of commitment to continuing professional development.
• Centre for Pharmacy Postgraduate Education (CPPE) primary care Pharmacy Education Pathway (completed or exempted)

Desirable

• Independent Prescribing Qualification (non-medical prescriber)

Other

Essential

• An understanding, acceptance and adherence to the need for strict confidentiality
• Able to work under pressure.
• Hard working, adaptable, reliable, honest, pleasant and approachable
• Able to work autonomously with minimal supervision
• Clean driving licence

Experience

Essential

• Minimum 2 years post-registration experience
• Previous primary care experience

Desirable

• Previous experience of using prescribing data
• Previous work in a multi-disciplinary team

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Severnvale PCN

Address

Eastland Road

Thornbury

Bristol

BS35 1DP

United Kingdom

Job description

Job responsibilities

*Working hours are Monday to Friday 9am-5pm (the odd weekend work may be required). Are you a Registered Nurse looking for a new opportunity to work in an organisation that will help you to develop and achieve your goals to become the best you can be? If so, you're in luck! Join the team at Castleholme Lodge.

Elysium Healthcare brings together a unique approach to the delivery of care where the patient is embedded in the heart of all aspects of hospital life. Our inclusive way of working has the patient as a true partner in their care. We recognise that each and every member of staff has an important role to play in the success of Elysium. It is with their dedication, passion and hard work that we can deliver excellent care programs that truly benefit the patients.

As a qualified Physical Health Nurse with experience, you will lead and coordinate all aspects of the physical health needs of service users, while also supporting your colleagues and promoting good teamwork with the multidisciplinary team, such as GPs and SALTs.

Where you will be working:

Location: Castleholme Lodge, 4 Bryan Road, Edgerton, Huddersfield, HD2 2AH.

Castleholme Lodge is situated in Huddersfield with excellent transport links to the surrounding areas. It is undergoing a complete refurbishment to ensure best environment for service users and staff to thrive in.

Castleholme Lodge will be a 20 bed Care Home with nursing, providing a range of mental health services for adults with severe and enduring mental health difficulties. It will form part of a cluster of Elysium services across the Yorkshire and Midlands region that work closely together in support of each other.

• Facilitating physical healthcare plans/ treatments to patient’s, in order to maintain their optimum level of physical well-being.
• To facilitate/support staff to ensure that routine and ad hoc tests e.g. blood screening for Clozapine/Lithium are carried out as prescribed and the results recorded appropriately within Care notes.
• To facilitate/support that routine testing for long term conditions e.g. asthma, diabetes, are carried out as prescribed and that the results are recorded appropriately in Care notes and in line with latest national guidance
• To lead the development and review of all care plans for physical health, to ensure that patient’s physical health needs have clear interventions, which are being met
• You will be supporting the clinical team on the ward and covering staff when required .
• To ensure that all patients have their ECG’s as prescribed by the Consultant and evidence is documented on Care notes.
• To be the lead for educating staff in relation to the use of Naso-gastric tube feeding, ensuring that staff are adhering to the requirements outlined in their prescriptions from the dietitian and that care plans are updated to reflect the current prescription.
• To attend each ICR meeting on a weekly basis, to contribute to the development and review of physical healthcare plans
• To chair the Hospitals healthy living group, promoting physical well-being topics on a monthly basis example-Obesity, Smoking cessation, Exercise
• To be the named lead for infection control within the hospital, providing professional advice, education, and support to staff in all clinical and non-clinical areas.
• To undertake clinical Audits, and support with emergency Drills
• Facilitating educational workshop/teaching sessions on aspects of physical care healthcare best practice treatments.
• Support immunisation within the hospital eg. flu vaccine, routine childhood vaccinations, ensuring this is done within a timely manner
• Offer healthcare/health promotion across a range of conditions for staff
• Work alongside families and professionals to develop a positive approach to healthy living

To be successful as a RGN Physical Healthcare Nurse, you’ll need:

• Hold a full and valid NMC registration – evidence required.
• A minimum of 2 or 3 years post registration experience
• Experience in NG Feeding & Phlebotomy
• Experience of training others
• An understanding of eating disorders and mental health.
• Experience of working with young people is desirable.

What You’ll Get:

At Elysium Healthcare, we believe in taking care of the people who care for others, you’ll enjoy a comprehensive benefits package designed to support your wellbeing, growth, and future:

• Annual Salary of £39,281
• The equivalent of 33 days annual leave (including bank holidays) – plus your birthday off and the option to buy additional annual leave, in our annual selection window.
• Career development and training to help you achieve your professional goals
• Access to our Rewards & Benefits platform Ely-Vate; Your one-stop destination for everyday savings, exclusive benefits, and wellbeing hub!
• Wellbeing support and activities to help you maintain a healthy work-life balance
• Access to Blue Light Card, which provides a range of exclusive offers and discounts
• Life Assurance, for added peace of mind
• Stream – instant access to earned wages when you need it, plus access to save, directly from your wages, alongside financial wellbeing support.
• 24/7 GP service and second medical opinion, to ensure you are the best you can be
• Enhanced Maternity Package, so you can truly enjoy this special time
• Pension contribution, to help secure your future
• Free/subsidised meals and onsite/local free parking

About your next employer:

Elysium Health care has over 8,000 employees and a unique approach to the delivery of care. With a network of over 80 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move.

Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally.

Elysium Healthcare follows safer recruitment of staff for all appointments and is a Disability Confident employer, committed to inclusive and accessible recruitment. It is a requirement that all staff understand it is each person’s individual responsibility to promote and safeguard the welfare of service users. All candidates will be subject to a DBS disclosure.

Person Specification

Qualifications

Essential

• Hold a full and valid NMC registration. A minimum of 2 or 3 years post-registration experience. Experience in NG Feeding & Phlebotomy. Experience of training others.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Elysium Healthcare

Address

Elysium Healthcare

Huddersfield

HD2 2AH

United Kingdom

Employer's website

https://www.elysiumhealthcare.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

*Working hours are Monday to Friday 9am-5pm (the odd weekend work may be required). This role is a maternity cover post until May/June 2027. Are you a Registered Nurse looking for a new opportunity to work in an organisation that will help you to develop and achieve your goals to become the best you can be? If so, you're in luck! Join the team at Brighton & Hove Clinic.

Elysium Healthcare brings together a unique approach to the delivery of care where the patient is embedded in the heart of all aspects of hospital life. Our inclusive way of working has the patient as a true partner in their care. We recognise that each and every member of staff has an important role to play in the success of Elysium. It is with their dedication, passion and hard work that we can deliver excellent care programs that truly benefit the patients.

As a qualified Physical Health Nurse with experience, you will lead and coordinate all aspects of the physical health needs of service users, while also supporting your colleagues and promoting good teamwork with the multidisciplinary team, such as GPs and SALTs.

Where you will be working:

Location: New Church Road Hove BN3 4FH

Brighton & Hove Clinic provides a CAMHS Tier 4 eating disorder service for young people aged 12 up to 18 years with a primary diagnosis of eating disorder; or an eating difficulty with a co-morbid presentation for example Mental Health or psychological issues, such as depression, OCD or anxiety or self-harm.

• Facilitating physical healthcare plans/ treatments to patient’s, in order to maintain their optimum level of physical well-being.
• To facilitate/support staff to ensure that routine and ad hoc tests e.g. blood screening for Clozapine/Lithium are carried out as prescribed and the results recorded appropriately within Care notes.
• To facilitate/support that routine testing for long term conditions e.g. asthma, diabetes, are carried out as prescribed and that the results are recorded appropriately in Care notes and in line with latest national guidance
• To lead the development and review of all care plans for physical health, to ensure that patient’s physical health needs have clear interventions, which are being met
• You will be supporting the clinical team on the ward and covering staff when required .
• To ensure that all patients have their ECG’s as prescribed by the Consultant and evidence is documented on Care notes.
• To be the lead for educating staff in relation to the use of Naso-gastric tube feeding, ensuring that staff are adhering to the requirements outlined in their prescriptions from the dietitian and that care plans are updated to reflect the current prescription.
• To attend each ICR meeting on a weekly basis, to contribute to the development and review of physical healthcare plans
• To chair the Hospitals healthy living group, promoting physical well-being topics on a monthly basis example-Obesity, Smoking cessation, Exercise
• To be the named lead for infection control within the hospital, providing professional advice, education, and support to staff in all clinical and non-clinical areas.
• To undertake clinical Audits, and support with emergency Drills
• Facilitating educational workshop/teaching sessions on aspects of physical care healthcare best practice treatments.
• Support immunisation within the hospital eg. flu vaccine, routine childhood vaccinations, ensuring this is done within a timely manner
• Offer healthcare/health promotion across a range of conditions for staff
• Work alongside families and professionals to develop a positive approach to healthy living

To be successful as a RGN Physical Healthcare Nurse, you’ll need:

• Hold a full and valid NMC registration – evidence required.
• A minimum of 2 or 3 years post registration experience
• Experience in NG Feeding & Phlebotomy
• Experience of training others
• An understanding of eating disorders and mental health.
• Experience of working with young people is desirable.

What You’ll Get:

At Elysium Healthcare, we believe in taking care of the people who care for others, you’ll enjoy a comprehensive benefits package designed to support your wellbeing, growth, and future:

• Annual Salary of up to £41,000 DoE
• The equivalent of 33 days annual leave (including bank holidays) – plus your birthday off and the option to buy additional annual leave, in our annual selection window.
• Career development and training to help you achieve your professional goals
• Access to our Rewards & Benefits platform Ely-Vate; Your one-stop destination for everyday savings, exclusive benefits, and wellbeing hub!
• Wellbeing support and activities to help you maintain a healthy work-life balance
• Access to Blue Light Card, which provides a range of exclusive offers and discounts
• Life Assurance, for added peace of mind
• Stream – instant access to earned wages when you need it, plus access to save, directly from your wages, alongside financial wellbeing support.
• 24/7 GP service and second medical opinion, to ensure you are the best you can be
• Enhanced Maternity Package, so you can truly enjoy this special time
• Pension contribution, to help secure your future
• Free/subsidised meals and onsite/local free parking

About your next employer:

Elysium Health care has over 8,000 employees and a unique approach to the delivery of care. With a network of over 80 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move.

Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally.

Elysium Healthcare follows safer recruitment of staff for all appointments and is a Disability Confident employer, committed to inclusive and accessible recruitment. It is a requirement that all staff understand it is each person’s individual responsibility to promote and safeguard the welfare of service users. All candidates will be subject to a DBS disclosure.

Person Specification

Qualifications

Essential

• Hold a full and valid NMC registration, a minimum of 2 or 3 years post registration experience, experience in NG Feeding & Phlebotomy, experience of training others, an understanding of eating disorders and mental health, experience of working with young people is desirable.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Elysium Healthcare

Address

Elysium Healthcare

Brighton

BN3 4FH

United Kingdom

Employer's website

https://www.elysiumhealthcare.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Divisional Medical Director (Psychiatry)

Join Elysium Healthcare, where clinical expertise, compassionate leadership and collaboration come together to help service users achieve meaningful recovery and positive outcomes. As Divisional Medical Director, you'll play a pivotal role in shaping the quality, safety and future direction of care across a diverse portfolio of services.

Reporting to the Chief Medical Officer, you'll be one of Elysium's most senior medical leaders, providing strategic, professional and clinical leadership across the division. As the senior medical voice, you'll influence organisational strategy, shape future models of care and drive the highest standards of clinical excellence, governance and patient safety.

This is a rare opportunity for an accomplished medical leader to influence clinical strategy, service quality, workforce development and organisational performance across a complex and diverse healthcare portfolio. You'll work in partnership with operational, nursing and multidisciplinary leaders to drive innovation, improve outcomes and support the continued development of high-quality services that change lives.

Alongside your contribution to strategic decision-making, you'll lead and develop a highly engaged and future-focused medical workforce. Through workforce planning, talent development and succession management, you'll create the conditions for doctors to thrive, grow and deliver exceptional care.

We're looking for a credible and influential senior clinician with experience operating at executive or near-executive level. You'll bring a track record of leading complex healthcare services, improving quality and performance, delivering transformation and building high-performing multidisciplinary teams. Most importantly, you'll share our commitment to delivering great healthcare and helping service users on their recovery journey achieve their fullest potential.

What You’ll Lead:

Executive, Strategic and Clinical Leadership

Provide visible and influential medical leadership across the division, shaping strategy, advising senior leaders and ensuring clinical excellence remains at the heart of decision-making. You'll champion innovative models of care, drive strategic priorities and influence the future direction of services.

Quality, Safety and Clinical Governance

Lead a culture of quality, safety and continuous improvement across the division. You'll provide oversight of clinical governance, regulatory compliance and patient safety, ensuring services consistently deliver outstanding standards of care and achieve positive outcomes for service users.

Medical Workforce and Professional Leadership

Lead the development of a high-performing, engaged and future-focused medical workforce. You'll drive workforce planning, recruitment, succession planning and professional development, while fostering a culture of clinical excellence, collaboration and leadership.

Operational Performance and Resource Management

Work in partnership with operational and clinical leaders to deliver safe, effective and sustainable services. You'll use clinical insight and performance data to improve outcomes, optimise resources and support the effective delivery of divisional objectives.

Service Development, Transformation and Innovation

Shape the future of services through innovation, transformation and service redesign. You'll ensure clinical evidence, emerging best practice and national priorities are translated into meaningful improvements that enhance quality, experience and outcomes.

Research, Education and External Partnerships

Promote innovation, education and continuous learning across the division. You'll build strong partnerships with healthcare, academic and professional organisations, represent Elysium externally and help advance clinical practice and leadership development.

About You

You'll be an accomplished and influential medical leader with the credibility, experience and strategic vision to shape healthcare at scale. You'll combine strong clinical leadership with the ability to drive transformation, develop high-performing teams and deliver exceptional outcomes for service users.

Essential

• Qualified medical doctor (MBBS, MB ChB or equivalent) with full GMC registration and a licence to practise.
• MRCPsych (or equivalent postgraduate qualification) and Specialist Registration, ideally in Psychiatry.
• Senior clinical leadership credentials, with a proven track record of overseeing complex healthcare services and multidisciplinary teams at executive or near-executive level.
• Strong understanding of clinical governance, patient safety, quality improvement and healthcare regulation.
• Successfully shaping and delivering clinical strategy, service improvement and organisational transformation.
• Expertise in workforce planning, recruitment, retention and developing medical talent.
• Outstanding communication, influencing and stakeholder engagement skills, with the ability to build effective relationships at all levels.
• Strong commercial and operational acumen, including oversight of resources and budgets.
• A strategic, collaborative and values-led approach, underpinned by a commitment to delivering outstanding care and outcomes for service users.

Desirable

• Postgraduate qualification in Healthcare Management, Leadership or a related discipline.
• A track record of delivering large-scale transformation, innovation or service redesign initiatives.
• Coaching, mentoring, talent development or reflective practice expertise.
• Involvement in research, education, academic collaboration or advancing clinical excellence.

Other Requirements: This role requires flexibility to work across multiple locations and attend meetings as needed, including occasional commitments outside normal working hours, with regular travel between sites and, where applicable, a valid UK driving licence.

What You’ll Get:

At Elysium Healthcare, we recognise that exceptional care starts with exceptional people. That's why we offer a comprehensive reward and benefits package designed to support your wellbeing, professional growth and future aspirations.

• We offer a highly competitive executive-level remuneration package, reflecting the strategic importance, scope and impact of this role.
• Career development and training to help you achieve your professional goals
• Access to our Rewards & Benefits platform Ely-Vate; Your one-stop destination for everyday savings, exclusive benefits, and wellbeing hub!
• Wellbeing support and activities to help you maintain a healthy work-life balance
• Access to Blue Light Card, which provides a range of exclusive offers and discounts
• Life Assurance, for added peace of mind
• Stream – instant access to earned wages when you need it, plus access to save, directly from your wages, alongside financial wellbeing support.
• 24/7 GP service and second medical opinion, to ensure you are the best you can be
• Enhanced Maternity Package, so you can truly enjoy this special time
• Pension contribution, to help secure your future

Where you will be working: This role is remote, but includes frequent travel to North or South sites dependant on role applied for.

About your next employer:

With more than 8,000 colleagues and over 80 services across England and Wales, Elysium Healthcare is one of the UK's leading independent providers of mental health, neurological, learning disability, autism, children and education services. As part of Ramsay Health Care, you'll join a global healthcare organisation with more than 86,000 employees across 10 countries, providing opportunities for collaboration, development and career growth.

Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally.

Elysium Healthcare follows safer recruitment of staff for all appointments and is a Disability Confident employer, committed to inclusive and accessible recruitment. It is a requirement that all staff understand it is each person’s individual responsibility to promote and safeguard the welfare of service users. All candidates will be subject to a DBS disclosure.

Person Specification

Qualifications

Essential

• Qualified medical doctor (MBBS, MB ChB or equivalent) with full GMC registration and a licence to practise. MRCPsych (or equivalent postgraduate qualification) and Specialist Registration, ideally in Psychiatry.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Elysium Healthcare

Address

Elysium Healthcare

Borehamwood

WD6 1JN

United Kingdom

Employer's website

https://www.elysiumhealthcare.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

If you have an eye for detail and enjoy creating a safe and clean environment for some of the most vulnerable people in society, then join the team at The Bridge as a Housekeeper.

You will be an integral part of the housekeeping team at a service for The Bridge where you will be responsible for cleaning all areas of the service, including wards, office spaces, bedrooms and visitors area.

Working closely with the maintenance team you’ll ensure all areas of the service are spotless and be able to confidently deliver high standard cleaning services.

You’ll receive all necessary training to get you started and join the dedicated team, where you can make a positive difference and be part of changing lives for the better. There’s also a huge range of courses on offer to help grow and develop your career. If you have the aspiration, capability and dedication, Elysium Healthcare can give you the support and opportunities to help you achieve your career goals.

As a Housekeeper you will be:

• Maintaining required security standards of the hospital by following relevant policies and procedures as defined by the Hospital.
• An active member of the team with a range of responsibility over the day-to-day operation.
• Maintaining excellent telephone etiquette and ability to meet and greeting visitors in a professional manner.
• Establishing and maintaining good working relationships with all staff, visitors and service users.
• Helping create a positive culture.
• Undertaking any other tasks requested that are appropriate for the post.
• Attending mandatory and statutory training on an annual basis as required by Elysium Healthcare.

To be successful in this role, you will:

• Have previous experience of cleaning within a similar environment
• Enjoy cleaning and get satisfaction from a job well done
• Prioritise duties and responsibilities effectively
• Be a good communicator
• Have good attention to detail and high standards of cleanliness
• Ability to spot and resolve problems efficiently.

Where you will be working:

Lower East Street, Middlehaven, Middlesbrough, TS2 1SW

You will be working at The Bridge, a specialist inpatient neurological rehabilitation and complex care service. Working as part of a multidisciplinary team you will provide care and support for people with neurological illnesses, acquired brain and spinal cord injuries.

As a care centre, this service is a home from home offering en-suite accommodation and spacious communal areas with dedicated therapy spaces, where truly person-centred care is delivered and where each individual is at the heart of everything.

What You’ll Get

At Elysium Healthcare, we believe in taking care of the people who care for others, you’ll enjoy a comprehensive benefits package designed to support your wellbeing, growth, and future:

• Annual base salary of £25,564.50
• The equivalent of 33 days annual leave (including bank holidays) – plus your birthday off and the option to buy additional annual leave, in our annual selection window.
• Career development and training to help you achieve your professional goals
• Access to our Rewards & Benefits platform Ely-Vate; Your one-stop destination for everyday savings, exclusive benefits, and wellbeing hub!
• Wellbeing support and activities to help you maintain a healthy work-life balance
• Access to Blue Light Card, which provides a range of exclusive offers and discounts
• Life Assurance, for added peace of mind
• Stream – instant access to earned wages when you need it, plus access to save, directly from your wages, alongside financial wellbeing support.
• 24/7 GP service and second medical opinion, to ensure you are the best you can be
• Enhanced Maternity Package, so you can truly enjoy this special time
• Pension contribution, to help secure your future
• Free meals and onsite parking

About your next employer:

Elysium Health care has over 8,000 employees and a unique approach to the delivery of care. With a network of over 80 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move.

Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally.

Elysium Healthcare follows safer recruitment of staff for all appointments and is a Disability Confident employer, committed to inclusive and accessible recruitment. It is a requirement that all staff understand it is each person’s individual responsibility to promote and safeguard the welfare of service users. All candidates will be subject to a DBS disclosure

Person Specification

Qualifications

Essential

• Previous experience of cleaning within a similar environment is required. Good communication skills and attention to detail are essential.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Elysium Healthcare

Address

Elysium Healthcare

Middlesbrough

TS2 1SW

United Kingdom

Employer's website

https://www.elysiumhealthcare.co.uk/ (Opens in a new tab)