Job description

Job responsibilities

Experience of working directly in a community development context, adult health and social care, learning support or public health/health improvement (including unpaid work)

Experience of supporting people, their families and carers in a related role (including unpaid work)

Experience of supporting people with their mental health, either in a paid, unpaid or informal capacity

Experience of working with the VCSE sector (in a paid or unpaid capacity), including with volunteers and small community groups

Experience of data collection and providing monitoring information to assess the impact of services

Experience of partnership/collaborative working and of building relationships across a variety of organisations

Knowledge of the personalised care approach

Understanding of the wider determinants of health, including social, economic and environmental factors and their impact on communities

Knowledge of community development approaches

Knowledge of IT systems, including ability to use word processing skills, emails and the internet to create simple plans and reports

Knowledge of VCSE and community services in the locality

Person Specification

Qualifications

Essential

• NVQ Level 3, Advanced level or equivalent qualifications or working towards
• Demonstrable commitment to professional and personal development

Desirable

• Training in motivational coaching and interviewing or equivalent experience

Experience

Essential

• Ability to listen, empathise with people and provide person-centred support in a non-judgemental way
• Able to get along with people from all backgrounds and communities, respecting lifestyles and diversity
• Commitment to reducing health inequalities and proactively working to reach people from all communities
• Able to support people in a way that inspires trust and confidence, motivating others to reach their potential
• Ability to communicate effectively, both verbally and in writing, with people, their families, carers, community groups, partner agencies and stakeholders
• Ability to identify risk and assess/manage risk when working with individuals
• Have a strong awareness and understanding of when it is appropriate or necessary to refer people back to other health professionals/agencies, when what the person needs is beyond the scope of the link worker role e.g. when there is a mental health need requiring a qualified practitioner
• Able to work from an asset based approach, building on existing community and personal assets
• Able to provide leadership and to finish work tasks
• Ability to maintain effective working relationships and to promote collaborative practice with all colleagues
• Demonstrates personal accountability, emotional resilience and works well under pressure
• Ability to organise, plan and prioritise on own initiative, including when under pressure and meeting deadlines
• High level of written and oral communication skills Ability to work flexibly and enthusiastically within a team or on own initiative
• Understanding of the needs of small volunteer-led community groups and ability to support their development
• Knowledge of and ability to work to policies and procedures, including confidentiality, safeguarding,
• lone working, information governance, and health and safety

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Healthbridge Direct

Address

53-63 Redbridge Lane East

Ilford

Redbridge

IG4 5EY

United Kingdom

Employer's website

https://www.healthbridgedirect.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

The post holder will work within their clinical competencies as part of a multi-disciplinary team to provide expertise in clinical medicines management, provide face to face structured medication reviews, manage long term conditions, management of medicines on transfer of care and systems for safer prescribing, manage repeat prescription authorisations and reauthorisation, acute prescription request, while addressing both the public health and social care needs of patients in the GP practice(s) that make up the PCN. The post holder will perform face to face medication review of patients with polypharmacy especially for older people, people in residential care homes and those with multiple co- morbidities. The post holder will provide leadership on quality improvement and clinical audit and well as managing some aspects of the Quality and Outcomes Framework. This role is pivotal to improving the quality of care and operational efficiencies so requires motivation and passion to deliver an excellent service within general practice. The post holder will be supported to develop their role to become a non-medical prescriber, if that qualification is not already held.

Person Specification

Qualifications

Essential

• Completion of an undergraduate degree in pharmacy and registration with the General Pharmaceutical Council.
• Demonstrates and understanding of, and conforms to, relevant standards of practice.
• Follows professional and organisational policies/procedures relating to performance management

Desirable

• Completion of an undergraduate degree in pharmacy and registration with the General Pharmaceutical Council.
• Clinical Diploma

Experience

Essential

• Minimum of two years experience as a pharmacist, demonstrated within a practice portfolio
• Experience and an awareness of the breadth of common acute and long-terms conditions that are likely to be seen in general practice
• Demonstrates ability to integrate general practice with community and hospital pharmacy teams community groups
• Experience of partnership/collaborative working and of building relationships across a variety of organisations

Knowledge and Skills

Essential

• Minimum of 2 years post qualifying experience
• Understanding of the wider determinants of health, including social, economic and environmental factors and their impact on communities
• An appreciation of the nature of primary care prescribing, concepts of rational prescribing and strategies for improving prescribing
• Knowledge of IT systems, including ability to use word processing skills, emails and the internet to create simple plans and reports
• Able to obtain and analyse complex technical information.
• Able to gain acceptance for recommendations and influence/motivate/persuade the audience to comply with the recommendations/agreed course of action where there may be significant barriers
• Able to identify and resolve risk management issues according to policy/protocol.
• Understand the principles of research governance

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Healthbridge Direct

Address

53-63 Redbridge Lane East

Ilford

Redbridge

IG4 5EY

United Kingdom

Employer's website

https://www.healthbridgedirect.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job Title: Pharmacy Technician

Responsible to: GPs and Practice Manager

Accountable to: Clinical Lead

Hours of Work: Full Time/ Part Time

Pay : depending on experience

• MAIN DUTIES To undertake medicines reconciliation in accordance with practice protocols and to update patients medical records / prescribing accordingly. To support the achievement of the prescribing Quality and Outcomes Framework targets and other clinical targets.

Work with the PCN multi-disciplinary team to ensure efficient medicines optimisation, including implementing efficient ordering and return processes, and reducing wastage.

Supervise practice reception teams in sorting and streaming general prescription requests, so as to allow GPs and clinical pharmacists to review the more clinically complex requests.

Provide leadership for medicines optimisation systems across PCNs, supporting practices with a range of services to get the best value from medicines by encouraging and implementing Electronic Prescriptions, safe repeat prescribing systems, and timely monitoring and management of high-risk medicines.

Provide training and support on the legal, safe and secure handling of medicines, including the implementation of the Electronic Prescription Service (EPS); and

Develop relationships with other pharmacy technicians, pharmacists and members of the multi-disciplinary team to support integration of the pharmacy team across health and social care including primary care, community pharmacy, secondary care, and mental health.

The post holder will:

Support the role of PCN Clinical Pharmacists in the delivery of clinical pharmacy services

Perform medicines improvement work to maximise safe, cost-effective best practice in prescribing under the supervision of the GP or Clinical Pharmacist

Assist with medication safety monitoring systems (e.g. high-risk drugs)

Liaise with clinicians and administrative staff to resolve medicine-related queries

Monitor practice prescribing and adherence to practice, local and national prescribing policies

Support patients managing long term conditions by providing health promotion and lifestyle advice

Improve service and quality through mechanisms such as audits.

Operational

Support the Clinical Pharmacists in Structured Medication Reviews e.g. organise necessary monitoring tests before SMR

Undertake patient-supporting roles to ensure effective medicines use through shared decision-making

Support medicine reconciliation of patients whose care is transferred back into primary care in a timely and effective manner liaising with patients and other providers to ensure patients receive appropriate medication

Carry out medicines optimisation tasks including effective medicine administration, supporting medication reviews and medicines reconciliation post-discharge and other transfers of care

Assist with the development and implementation of systems to ensure safe and effective monitoring of high-risk medication

Support initiatives for antimicrobial stewardship to reduce inappropriate antibiotic prescribing

Assist Clinical Pharmacists with any searches, data collection, medicine safety tasks

Work with pharmacy team to develop safe, effective and efficient systems for repeat prescribing Increase uptake of Electronic Repeat Dispensing

Support the PCN to deliver on QIPP agenda, QOF and locally commissioned enhanced services

Review and analyse prescribing data across the network using available tools producing reports and feedback for practices

Undertake, participate and share outcomes of clinical audits to facilitate improvement

Implement changes to medication that result from CAS/MHRA alerts, product withdrawal and other local/national guidance

Person Specification

Qualifications

Essential

• Academic/ Vocational qualifications
• Registered with the GPhC as a Pharmacy Technician Evidence of CPD

Desirable

• Medicines reconciliation Certificate or equivalent

Experience

Essential

• Experience of prescribing / clinical systems such as SystmOne, EMIS Web
• Excellent communication skills, both verbal and written
• Good IT skills
• Good organisational skills
• Ability to work under pressure in a busy environment
• Ability to work as part of a team
• Motivational & negotiation skills
• Time management skills.
• Ability to plan, prioritise and organise workload
• Continued commitment to improve skills and ability in new areas of work
• Self-motivated, able to work collaboratively and independently
• Understanding of clinical governance and risk management

Desirable

• Recent previous experience within comparable role in General Practice
• Previous experience working within a patient facing role
• People management
• Teaching skills
• Knowledge of General Practice
• Awareness of Medicines Management agenda
• Knowledge of audit and research

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Healthbridge Direct

Address

53-63 Redbridge Lane East

Ilford

Redbridge

IG4 5EY

United Kingdom

Employer's website

https://www.healthbridgedirect.co.uk/ (Opens in a new tab)