Job description

Job responsibilities

• Holistically assess and clinically examine patients who fall within your scope of competence, through history taking, physical examination and appropriate use of tools to confirm diagnosis.
• Plan, implement and evaluate an effective management plan for the patient with support from senior colleagues.
• If you are a non medical prescriber (NMP) you will provide information and advice on prescribed or over-the-counter medication on medication regimens, side-effects and interactions.
• You will work towards your NMP qualification if you are not currently a NMP.
• Prioritise health problems and intervene appropriately to assist the patient in complex, urgent or emergency situations.
• Utilise and demonstrate sensitive communication styles, to ensure patients are fully informed and consent to treatment.
• Utilise and demonstrate sensitive communication styles, to ensure patients are fully informed and consent to treatment..
• Embrace the use of digital technology to support safe and effective patient care.
• Communicate effectively with patients and carers, recognising the need for alternative methods of communication to overcome different levels of understanding, cultural background and preferred ways of communicating.
• Anticipate barriers to communication and take action to improve communication.
• Maintain effective communication with senior clinical colleagues, the wider team, the organisation and with external stakeholders.
• Ensure awareness of sources of support and guidance and provide information in an acceptable format to all patients, recognising any difficulties and referring where appropriate.

Non-Medical Prescribing

• You must only prescribe within your scope of practice and comply with the gtd healthcare NMP governance registration processes.
• If you are not a NMP, you will work towards this qualification.
• You must maintain your knowledge and skills and prescribe within your clinical competencies.
• The non-medical prescriber is required to comply with organisational NMP governance processes and adhere to local and national prescribing guidance.

Delivering a Quality Service

• Recognise and work within own competence and professional code of conduct as regulated by the professional regulatory body. Understand own role and scope and identify how this may develop over time.
• Produce accurate, contemporaneous and complete records of patient consultation, consistent with legislation, policies and procedures.
• Prioritise, organise and manage own workload in a manner that maintains and promotes quality.
• Ensure professional revalidation requirements are met.
• Deliver care according to NSF, NICE guidelines and evidence-based care.
• Assess effectiveness of care delivery through self and peer review, benchmarking and formal evaluation.
• Initiate and participate in the maintenance of quality governance systems and processes across the organisation and its activities.
• In partnership with other clinical teams, collaborate on improving the quality of health care responding to local and national policies and initiatives as appropriate.
• Support and participate in shared learning across the organisation and wider organisation.
• Understand and apply guidance that supports the identification of vulnerable and abused children and adults, and be aware of statutory child/vulnerable patient health procedures and local guidance.

Leadership Personal and People Development

• Take responsibility for own learning and performance including participating in clinical supervision and acting as a positive role mode.
• Support staff development in order to maximise potential.
• Actively promote the workplace as a learning environment, encouraging everyone to learn from each other and from external good practice.
• Encourage others to make realistic self-assessment of their application of knowledge and skills, challenging any complacency or actions that are not in the interest of the public and/or users of services.
• Critically evaluate and review innovations and developments that are relevant areas of work.
• Contribute to the development of local guidelines, protocols and standards.
• Maintain effective communication with those responsible for the overall commissioning and procurement process.
• To attend and be proactively involved in professional meetings.
• Take the lead/ develop a special interest within certain areas to allow the sharing of clinical knowledge and expertise.

Other Duties

• Any other duties, as agreed with the line manager to meet the needs of the organisation. This may include travel to other sites within the organisation.

Person Specification

Qualifications

Essential

• Registered Allied Health Professional or Pharmacist.
• Recognised clinical exam skills course and relevant senior work experience.
• If not a non medical prescriber - willingness to undertake.

Desirable

• Non Medical Prescriber (V300 qualification).
• Ideally possess a degree qualification.

Experience

Essential

• Accountability of own role and other roles in a practitioner-led service. Clinical examination skills and experience of applying these skills.

Desirable

• Working in Primary Care/Urgent/Emergency Care.
• Clinical supervision training and experience.
• Experience of leading/managing quality improvement.

Skills and Attributes

Essential

• Ensure the organisations values are embedded within all core activity so that everyone meets our values within their day-to-day work. Autonomous Senior Clinical Practitioner.
• Practice management of patients with minor illnesses.
• Management of patients with complex needs.
• Excellent communication skills, written and verbal.
• Negotiation and conflict management skills.
• Ability to work proactively within a team.
• Dealing with complex and challenging clinical consultations. Understanding of responsibilities under CQC standards.
• Change Management.
• Resource Management.
• Highly motivated and enthusiastic in role.
• Ability to work flexibly.
• Flexibility to work within all gtd areas.

Desirable

• Teaching and mentorship in a clinical setting.
• Clinical leadership skills.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Gtd Healthcare

Address

Integrated Care Centre

New Radcliffe Street

Oldham

OL1 1NL

United Kingdom

Employer's website

https://www.gtdhealthcare.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Clinical Practice

• Assess and holistically clinically examine patients with both minor and complex needs through history taking, physical examination and appropriate use of investigations to confirm diagnosis.
• Plan, implement and evaluate an effective management plan for the patient, ensuring safe discharge/referral and/or transfer to an appropriate health care service.
• Provide information and advice on prescribed or over-the-counter medication on medication regimens, side-effects and interactions.
• Prioritise health problems and intervene appropriately to assist the patient in complex, urgent or emergency situations, including initiation of effective emergency care.
• Refer and discharge safely ensuring that safety-netting advice is offered.
• Triage telephone referrals, calls from external clinicians, patients and others into a range of services appropriately as required.

Communication

• Utilise and demonstrate sensitive communication styles, to ensure patients are fully informed and consent to treatment.
• Communicate effectively with patients and carers, recognising the need for alternative methods of communication to overcome different levels of understanding, cultural background and preferred ways of communicating.
• Anticipate barriers to communication and take action to improve communication.
• Maintain effective communication within the organisation and with external stakeholders.
• Ensure awareness of sources of support and guidance and provide information in an acceptable format to all patients, recognising any difficulties and referring where appropriate.

Non-Medical Prescribing

• If you are employed in a prescribing capacity, you must only prescribe within your scope of practice and comply with the gtd healthcare NMP governance registration processes.
• You must maintain your knowledge and skills and prescribe within your clinical competencies.
• The non-medical prescriber is required to comply with organisational NMP governance processes and adhere to local and national prescribing guidance.

Delivering a Quality Service

• Recognise and work within own competence and professional code of conduct as regulated by the NMC/HPC etc. Understand own role and scope and identify how this may develop over time.
• Produce accurate, contemporaneous and complete records of patient consultation, consistent with legislation, policies and procedures.
• Prioritise, organise and manage own workload in a manner that maintains and promotes quality.
• Ensure professional revalidation requirements are met.
• Deliver care according to NSF, NICE guidelines and evidence-based care.
• Assess effectiveness of care delivery through self and peer review, benchmarking and formal evaluation.
• Initiate and participate in the maintenance of quality governance systems and processes across the organisation and its activities.
• In partnership with other clinical teams, collaborate on improving the quality of health care responding to local and national policies and initiatives as appropriate.
• Support and participate in shared learning across the organisation and wider organisation.
• Understand and apply guidance that supports the identification of vulnerable and abused children and adults, and be aware of statutory child/vulnerable patient health procedures and local guidance.

Leadership Personal and People Development

• Take responsibility for own learning and performance including participating in clinical supervision and acting as a positive role mode.
• Support staff development in order to maximise potential.
• Actively promote the workplace as a learning environment, encouraging everyone to learn from each other and from external good practice.
• Encourage others to make realistic self-assessment of their application of knowledge and skills, challenging any complacency or actions that are not in the interest of the public and/or users of services.
• Critically evaluate and review innovations and developments that are relevant areas of work.
• Take a lead role in planning and implementing changes within the area of care and responsibility.
• Work with senior clinical and management teams to ensure sufficient staff of appropriate ability, quality and skill-mix is available to meet current and future service delivery, that selection and recruitment processes are effective and that equality of treatment of the team incorporates quality HR principles and processes.
• Contribute to the development of local guidelines, protocols and standards.
• Maintain effective communication with those responsible for the overall commissioning and procurement process.
• To attend and be proactively involved in professional meetings at base and corporately.
• Take the lead/ develop a special interest within certain areas to allow the sharing of clinical knowledge and expertise.

Person Specification

Qualifications

Essential

• Registered first level nurse, paramedic, pharmacist or other AHP with MSc Advanced Clinical Practice or credentialing qualification or equivalent. V300 Non-Medical Prescriber (gateway dependent) dependent on professional eligibility.

Desirable

• Mentor/Teaching qualification. Clinical supervision training and experience.

Skills and attributes

Essential

• Advanced clinical practice skills and competence. Management and treatment of patients with acute exacerbation of long-term conditions. Management of patients with complex needs. Clinical examination skills and competence. Clinical leadership skills and competence. Communication skills, both written and verbal. Negotiation and conflict management skills. Change management experience and evidence. Highly motivated. Flexibility. Enthusiasm. Team Player.

Desirable

• Teaching and mentorship in a clinical setting. Resource Management.

Experience

Essential

• Experience of working as senior clinician. Accountability of own role and other roles in a practitioner-led service. Experience of leading/managing quality improvement.

Desirable

• Experience in leading/managing a team of nurses. Experience of working in an unscheduled care service. Experience of having worked in Primary Care.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Gtd Healthcare

Address

New Bank Health Centre

339 Stockport Road

Manchester

M12 4JE

United Kingdom

Employer's website

https://www.gtdhealthcare.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Provision of care & service delivery

• Provide high quality and current evidence based medical care to the patients of the Medical Practice and, where necessary and relevant, patients from other gtd healthcare managed services.
• Provide all GP services required as part of the GMS Contract held between gtd healthcare and commissioners.
• Undertake all necessary and relevant paperwork associated with the provision of medical services.
• Operate as part of a wider networked clinical team with partner practices for peer development, peer support and provision of relevant services.
• Undertake surgeries during extended hours in accordance with the access needs of the practice population and the contractual obligation of the practice.
• Provide support to other clinical professionals within the practice, e.g. Advanced Nurse Practitioner, practice nurses.

Clinical and service development

• Support the achievement of QOF targets, taking a lead on a specific clinical area where appropriate.
• Actively participate in the development of services in the practices that meet the needs of the practices patient population and maximise the opportunities of new enhanced services.
• Work as an integral member of the practice team, contributing to the efficient and effective running of the practice.
• Support, where necessary, the implementation of change within the practice.
• Undertake clinical audits as required.
• Participate in individual and practice reviews as a part of incident or complaints management process.

Development and training

• Participate in an ongoing personal and professional development programme including annual appraisal and supervision.
• Ensure that mandatory training is completed within agreed timescales.
• Where appropriate, undertake the North West Deanery basic trainers course and work with the practice and management teams to either enable practice training status to be achieved or maintain training status.
• Support the development of gtd healthcare becoming a beacon training organisation.

Corporate responsibilities

• As an employee of gtd healthcare comply with all corporate and clinical policies and protocols.
• Ensure that mandatory training in complete and updated within the appropriate timescales.
• Where appropriate, engage in the management and resolution of complaints and incidents and significant events.

Person Specification

Qualifications

Essential

• A medical practitioner whose name is included in the General Practitioner Register under article 1 of the General and Specialist Medical Practice Order 2003.
• Not subject to suspension under section 41A of the Medical Act 1983
• Qualified General Practitioner (completed certificate of Completion of Training CCT).
• Currently on a performers list and not suspended from that list or from the medical register.
• Accredited as a member of the Royal College Of General Practitioners (MRCGP) or have 5 yrs experience as a full time GP with a demonstrable commitment to quality practice.

Desirable

• A GP trainer.

Experience

Essential

• In practice as a General Practitioner/ locum practitioner.
• Commitment to and experience of working as part of a multi-disciplinary and skill mixed team environment.
• Experience of working to achieve standards within the Quality and Outcome Framework (QOF).

Desirable

• Experience of supporting service change.
• Experience of team leadership.
• Experience of teaching and training.

Skills and Attributes

Essential

• Understand the health and social needs of a local practice patient
• population.
• Commitment to personal and professional development.
• Commitment to education and training.
• Excellent verbal and written communication skills.
• Strong interpersonal skills.
• Strong leadership skills.
• Excellent record keeping skills.
• Understanding of the current issues and challenges facing primary care.
• Imaginative approach to problem solving and provision of services.

Desirable

• Provision of enhanced services, e.g. minor surgery or family planning.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Gtd Healthcare

Address

Ashton Primary Care Centre

193 Old Street

Ashton-under-lyne

Lancashire

OL6 7SR

United Kingdom

Employer's website

https://www.gtdhealthcare.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

• Provide timely clinical care to gtd healthcare urgent care patients in the form of advice or face to face consultation whilst on shift.
• To ensure that where appropriate, the patient is referred for further management with the relevant service, e.g. secondary care specialties, community services.
• To proactively communicate with the Clinical Shift Leads and Senior Care Co-ordinators to ensure the smooth running of the shift.
• To be responsible for prioritization and timeliness of all consultations assigned to the shift.
• Work with colleagues to maximize effective and efficient delivery of care to patients.
• To work within the prescribing formulary, taking account of the minimum length of prescribed treatment.
• Provide clinical advice to both internal and external other staff as required (e.g. Clinical Shift Lead, Senior Care Co-ordinator, Triage Nurses, other GPs, District Nurses).
• Represent gtd healthcare in a professional manner when in contact with the general public and other professionals.
• Support locally developed urgent care pathways and community alternatives to admission, e.g. DVT service, alternative to transfer (ATT/PATS) scheme with NWAS.
• To support streaming of patients to or from co-located A&E services.
• On call shifts (optional): Doctors on call are expected to respond to phone requests within 5 minutes of call and to be able to attend at any of our centres within 1 hr.

Personal development

• Maintain appropriate professional registration and ensure working within professional competencies.
• To ensure all statutory and mandatory training relevant for post is completed.
• Identify own training needs, in consultation and attend agreed relevant courses / study days to enhance personal development.
• To be available for meetings and appraisals from time to time as required.
• Actively seek out learning opportunities via networking with peers in other organisations.
• Participate in the NHS Appraisal process and all activities required for revalidation.

Corporate responsibilities

• To have a good understanding and follow the organisations policies and procedures.
• Work as part of the gtd healthcare multidisciplinary team to ensure a positive and productive team environment is developed and maintained at all times.
• Work as part of a team to ensure targets are met and have primary responsibility for operational targets in real time.
• To contribute to any strategic developments arising from the urgent care agenda.
• Involvement in the teaching and training of other health professionals who may be attached to the service.
• Alert gtd management promptly to problems in service delivery or concerns about the competence of clinical and non-clinical colleagues.
• To provide relevant information and assurance regarding Working Time Directive and hours worked.
• To contribute and participate in the management of complaints and concerns where appropriate.
• Participate in audit of clinical and patient services.

Other duties:

• Any other duties, as agreed with the line manager to meet the needs of the organisation. This may include travel to other sites within the organisation.

Person Specification

Qualifications

Essential

• Hold full GMC Registration with a current license to practice and without any current restrictions/undertakings.

Skills and Attributes

Essential

• Computer literacy. An ability to use the clinical systems and online decision support combined with a reasonable typing speed.
• Skilled and experienced in telephone consultation with good telephone manner and clear diction.
• Able to demonstrate holistic patient care.
• Flexible and able to adapt to change.
• Good problem solving skills.
• Able to work within a team and take instruction as required.
• Able to quickly establish rapport and credibility with others in the team.
• Able to represent the organisation with internal and external stakeholders in a professional manner.
• Able to use own initiative, work autonomously and be self motivated.
• Empathetic and caring.
• Socially & ethically aware.
• Professional approach and a presentable appearance.
• Excellent communication and listening skills even in difficult situations.
• Good team player who is able to support, value and respect the contribution of all members.
• Good time management being able to function well under time and patient pressure.
• Flexible approach to working pattern across the entire OOH period.
• Able to work in treatment centres / Urgent Care.

Desirable

• Familiar with ADASTRA.

Experience

Essential

• An up to date understanding of modern primary care and its delivery in an OOH/urgent care setting.
• Experience of working in urgent primary care.
• Able to manage common medical, surgical and psychiatric emergencies.
• Ability to make appropriate referral for further management.
• Has an understanding of local services, pathways and OOH services and Integrated Urgent Care.
• Minimum of 3 years working in A&E (ED) as Specialty Doctor / Associate Specialist.

Desirable

• Understanding of National Quality Requirements in Out of Hours.
• Experience of GP Training.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Gtd Healthcare

Address

Royal Preston Hospital

Sharoe Green Lane

Fulwood

Preston

PR2 9HT

United Kingdom

Employer's website

https://www.gtdhealthcare.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Collaborative Working Relationships

• Recognises the roles of other colleagues within the organisation and their role to patient care.
• Demonstrates use of appropriate communication to gain the co-operation of relevant stakeholders (including patients, senior and peer colleagues, and other professionals, other NHS/private organisations e.g. ICBs and PCNs).
• Demonstrates ability to work as a member of a team.
• Is able to recognise personal limitations and refer to more appropriate colleague(s) when necessary.
• Actively work toward developing and maintaining effective working relationships both within and outside the practice and locality.
• Foster and maintain strong links with all services across locality.
• Explores the potential for collaborative working and takes opportunities to initiate and sustain such relationships.
• Demonstrates ability to integrate general practice with community and hospital pharmacy teams.
• Liaises with ICB colleagues including ICB/PCN Pharmacists on prescribing related matters to ensure consistency of patient care and benefit.
• Liaises with ICB/PCN pharmacists and Heads of Medicines Management / Optimisation to benefit from peer support.
• Liaises with other stakeholders as needed for the collective benefit of patients including but not limited to Patients, GP, nurses and other practice staff, other healthcare professionals including ICB pharmacists, pharmacy technicians, optometrists, dentists, health and social care teams and dieticians etc. Locality / GP prescribing lead, Locality managers, Community nurses and other allied health professionals, Community and hospital pharmacy teams and hospital staff with responsibilities for prescribing and medicines optimisation.

Leadership

• Demonstrate understanding of the pharmacy role in governance and is able to implement this appropriately within the workplace.
• Demonstrate understanding of, and contributes to, the workplace vision.
• Engages with Patient Participation Groups (PPGs) and involves PPGs in development of the role and practices where appropriate.
• Demonstrates ability to improve quality within limitations of service.
• Reviews yearly progress and develops clear plans to achieve results within priorities set by others.
• Demonstrate ability to motivate self to achieve goals.
• Promotes diversity and equality in people management techniques and leads by example.
• Undertake appropriate supervisor and assessor training, such as Greater Manchester Training Hub (GMTH) Standards for Supervision and Assessment (SSSA) or NHS Enabling Effective Learning Environments in order to act as a qualified assessor and supervisor for internal and external learners and trainees.

Management

• Demonstrate understanding of the implications of national priorities for the team and/or service.
• Demonstrate understanding of the process for effective resource utilisation.
• Demonstrate understanding of, and conforms to, relevant standards of practice.
• Demonstrates ability to identify and resolve medicines related risk management issues according to policy/protocol, whilst understanding the process of escalation where appropriate.
• Follows professional and organisational policies/procedures relating to their own performance management.
• Demonstrate ability to extend boundaries of service delivery within the team.

Research and Evaluation

• Demonstrates ability to critically evaluate and review literature to ensure evidence based medicines and best practice are followed.
• Demonstrates ability to identify where there is a gap in the evidence base to support practice.
• Demonstrates ability to generate evidence suitable for presentations at practice and local level.
• Demonstrates ability to apply research evidence base into working place.
• Demonstrates understanding of principles of research governance.

Other duties

• Any other duties, as agreed with the line manager to meet the needs of the organisation. This may include travel to other sites within the organisation.

Person Specification

Experience

Essential

• Experience of working within primary care and/or general practice as a clinical pharmacist, with an understanding of primary care prescribing, concepts of rational prescribing and strategies for improving prescribing.
• Demonstrate the ability to communicate complex and sensitive information in an understandable form to a variety of audiences (e.g. patients).
• Able to obtain and analyse complex technical information and utilise data to improve clinical outcomes, including the review of medicine related incidents.
• Recognises priorities when problem solving and identifies deviations from the normal pattern and is able to refer to seniors or GPs when appropriate.
• Produce timely and informative reports.
• Gain acceptance for recommendations and influence/motivate/persuade the audience to comply with the recommendations/agreed course of action where there may be significant barriers.

Desirable

• In depth therapeutic and clinical knowledge and understanding of the principles of evidence-based healthcare.
• Is able to plan, manage, monitor, advise and review general medicine optimisation issues in core areas for long term conditions.
• Able to undertake clinical audit and suggest changes of practice based on outcomes.

Skills and Attributes

Essential

• Excellent interpersonal, influencing and negotiating skills.
• Excellent written and verbal communication skills.
• Good IT skills.
• Demonstrates accountability for delivering professional expertise and direct service provision.
• Work effectively, independently and as a team member.
• Recognises priorities when problem solving and identifies deviations from the normal pattern and is able to refer to seniors or GPs when appropriate.
• Produce timely and informative reports.
• Gain acceptance for recommendations and influence/motivate/persuade the audience to comply with the recommendations/agreed course of action where there may be significant barriers.

Desirable

• Able to undertake clinical audit and suggest changes of practice based on outcomes.

Qualifications

Essential

• Mandatory registration with General Pharmaceutical Council.
• Masters degree in pharmacy (MPharm) (or equivalent).
• Specialist knowledge acquired through post-graduate diploma level or equivalent training/experience.
• Independent prescriber or working towards/intent of gaining independent prescribing qualification.

Desirable

• Membership of the Royal Pharmaceutical Society (or equivalent).
• A member of or working towards Faculty membership with the Royal Pharmaceutical Society (or equivalent).

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Gtd Healthcare

Address

Hattersley Group Practice

Hattersley Road East

Hyde

Greater Manchester

SK14 3EH

United Kingdom

Employer's website

https://www.gtdhealthcare.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Key duties and responsibilities include:

• Act as a subject matter expert for clinical placements, supporting the resolution of complex learner scenarios and providing specialist advice.
• Coordinate and oversee the end-to-end delivery of clinical education pathways, ensuring high-quality, safe and supportive learning environments and experiences across all programmes, including:

1. Student placements (pre- and post-registration).
2. Clinical apprenticeships and workforce development pathways.
3. GP Registrar placements.
4. Work experience and wider learner programmes.

• Be responsible for effective clinical supervision practices, including:

1. Coordination and oversight of others, including competency development, assessment, observation of practice and peer mentorship.
2. Provision of direct clinical supervision support guidance, including case discussion, reflection and feedback to support learners in achieving required competencies and professional standards.
3. Coordinate of supervision, assessment and mentoring training programmes (e.g. NMC Standards, clinical supervision programmes), maintaining an accurate register of practice educators.

• Lead and coordinate regular learner progress reviews (minimum 8-weekly), working with learners, line managers and education providers to monitor progress, address challenges and ensure high-quality learning experiences.
• Ensure placement environments are suitable, prepared and compliant, working collaboratively to maintain high-quality learning areas.
• Oversee and coordinate external audit processes relating to placement provision (e.g. NHSE Unified Learning Environment audits), ensuring compliance with required standards.
• Lead and coordinate internal placement base audits, ensuring learning environments are safe, effective and support high-quality learner experiences.
• Monitor and evaluate the quality and effectiveness of placements and programmes, using feedback and data to drive continuous improvement.
• Act as a central point of coordination for trainee data for the organisation, maintaining systems to monitor trainee activity, learner status and funding and ensuring effective communication with internal and external stakeholders and supporting audit, assurance and reporting processes.
• Support the development and ongoing review of policies and processes relating to clinical learning and placement provision.
• Maintain and refine clinical placement documentation (e.g. application forms and guidance), ensuring processes remain professional, accessible and streamlined for learners and partners.
• Design and deliver a range of clinical training, workshops and educational sessions for learners across pre- and post-registration pathways.
• Develop and maintain educational resources including learner timetables, induction booklets, competency frameworks and other materials.
• Identify and develop new learning opportunities and placement experiences to enhance learner provision across the organisation.
• Proactively promote and showcase the academys high-quality learner experience, including providing representation at external events, contributing to a positive culture of learning and positioning the academy as a provider of choice.
• Contribute to academy communication and marketing materials, leading on clinical content and showcasing the quality of clinical placements at gtd across different platforms.
• Build and maintain effective partnerships with HEIs, employers and external stakeholders, supporting collaborative learner development and ongoing engagement across placement settings.
• Work in close partnership with internal stakeholders such as the Clinical Education Lead for TrACP and SCP programmes to ensure alignment of standards, learner experience and workforce development approaches.
• Actively contribute to academy and learning related activities, meetings and forums, representing clinical learners.
• Maintain own clinical competence, professional registration and clinical supervision skills, and take responsibility for ongoing personal and professional development, including CPD, appraisal, revalidation and performance review.

Other duties:

• Any other duties, as agreed with the line manager to meet the needs of the organisation. This may include travel to other sites within the organisation.

Person Specification

Knowledge

Essential

• Understanding of clinical education frameworks (e.g. NMS Standards for Student Supervision & Assessment).
• Knowledge of clinical governance, patient safety and quality standards.
• Awareness of placement quality assurance processes (e.g. audits, ULE).

Desirable

• Knowledge of HEI requirements and pre-registration pathways.
• Understanding of apprenticeship or wider workforce development pathways.

Qualifications

Essential

• Registered healthcare professional educated to degree level (or equivalent), with a relevant clinical qualification.
• Professional Registration with the relevant professional body e.g. NMC.
• Relevant clinical supervision, assessment or mentorship qualification such as clinical supervision training (NHSE or equivalent).

Desirable

• Teaching / Assessing Qualification i.e. PGCE, Level 4 Education & Training qualification.

Skills and attributes

Essential

• Excellent communication skills.
• Approachable and responsive to learner needs.
• Highly organised and able to prioritise workload.
• Able to assess competence and level of understanding.
• Able to give constructive feedback.
• Able to build rapport and credibility with a range of peers, learners and external partners.
• Maintain a positive approach to learning and placement provision.
• Flexibility to meet service and learner needs.

Experience

Essential

• Significant experience working in a clinical environment, ideally primary and/or urgent care setting.
• Evidence of teaching and facilitating learners or trainees.
• Ability to manage complex trainee situations including performance related issues or giving difficult feedback, recognising when to escalate.
• Representing an organisation at external events, such as recruitment fairs or networking.
• Ability to design high-quality, structured timetables and learning programmes that balance clinical exposure with dedicated learning time.
• Acting as a central point of coordination across multiple sites and services.
• Ability to influence and support others without direct line management authority.
• Demonstrates leadership role modelling within clinical education environments.
• Experience using digital learning systems and data tracking tools (e.g. e-portfolio platforms, Microsoft systems) to monitor learner progress.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Gtd Healthcare

Address

New Century House

Progress Way Off Windmill Lane

Denton

Manchester

M34 2GP

United Kingdom

Employer's website

https://www.gtdhealthcare.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Reception Duties

• Welcome and receive all patients and visitors to the Practice.
• Assist and direct patients to the appropriate healthcare professional/service when they arrive at the Practice.
• Process all requests for appointments, visits and telephone consultation/triage ensuring all calls are directed to the appropriate healthcare professional and ensuring careful and accurate recording of details at all times.
• Project a positive and friendly image to patients and visitors either in person or on the telephone.
• Explain Practice arrangements and formal requirements to new patients wishing to register and those seeking temporary registration ensuring all registration procedures are completed.
• Complete new registration procedures and ensure accurate recording of details at all times.
• Receive and make telephone calls as required. Divert calls and take messages ensuring accuracy of detail and prompt appropriate delivery.
• Action repeat prescription requests and ensure they are ready for collection by the patient within 48 hours.
• Provide test results to patients on advice from the GP or Nurse.
• Accept payment and issue receipts for private (non general medical services) services.
• Facilitate effective communication between patients, members of the primary health care team, secondary care and other associated healthcare agencies.
• Act as a chaperone for general examinations if requested following appropriate training.
• Maintain a general overview of the reception area and take appropriate action to manage difficult/aggressive patient behaviour or those whose illness/condition worsens while waiting to be seen.
• Deal with general enquiries and explain procedures as requested.
• Offer general assistance to the Practice team.

Clerical/Administration

• To have a thorough knowledge of all Practice procedures and protocols and know where to access them for reference adhering to them at all times.
• Ensure adherence at all times to the requirements of the Data Protection Act.
• Maintain and monitor Practice appointment system.
• Process all incoming and outgoing mail.
• Action information received.
• Undertake Choose and Book appointments as requested.
• Action, retrieve and accurately re-file patient notes and records as required.
• Ensure correspondence, reports, results etc. are filed/scanned promptly in the correct patient record and are available when patients are seen.
• Action notes from GPs for individual patients using the Practice clinical system.
• Enter and code specific data from Consultant letters, and other correspondence.
• Summarise new and existing patient notes following appropriate training.

Premises

• Open up premises at the start of the day, if first to arrive, de-activate the alarm make all necessary preparations to receive patients for the opening time of the Practice.
• When last to leave premises at the end of the day, ensure that the building is totally secured, telephone diverted to Out of Hours number, internal lights are switched off and the alarm activated.
• Clear and re-stock consulting rooms as required.
• Ensure the reception area, notice boards and leaflet racks are tidy and free from clutter and obstructions.

Person Specification

Skills and attributes

Essential

• Excellent organisational skills.
• Excellent communication skills verbal and written.
• Excellent customer service skills.
• Polite, pleasant & professional interpersonal manner, both on the telephone and in person.
• Able to work effectively as part of a team.
• Able to work on own initiative & problem solve within own area of work.
• An understanding, acceptance & adherence to the need for strict confidentiality.
• Able to work without direct supervision and determine own work priorities.
• Able to work under pressure.
• Able to liaise effectively with a range of individuals/services within the Practice, within gtd Primary Care and externally.
• Good standard of IT/word processing skills.
• Able to maintain an accurate and thorough approach to work.
• Able to work to set standards, policies & procedures.
• Interest & aptitude for learning new skills.
• Willingness to actively engage in appraisal, personal development and training.
• Awareness of diversity issues & able to work in a non-discriminatory manner.
• Flexible approach to undertaking a wide variety of tasks.

Qualifications

Essential

• Good standard of secondary education.
• Demonstrable commitment to professional development.

Desirable

• IT/ Word processing qualification.

Experience

Essential

• Working in a busy public reception environment.
• Reception & clerical duties.
• Using Microsoft applications.
• Using a computerised booking in system.
• Dealing with the public/patients.
• Working in a busy telephone answering environment.
• Working as part of a team.

Desirable

• Working in an NHS service.
• Working with Clinical software, e.g. EMIS, Docman, accurx.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Gtd Healthcare

Address

City Health Centre

2nd Floor Boots, 32 Market Street

Manchester

M1 1PL

United Kingdom

Employer's website

https://www.gtdhealthcare.co.uk/ (Opens in a new tab)