Job description

Job responsibilities

The main responsibilities of the General Practice Assistant role will include:

Arranging appointments, referrals, tests and follow-up appointments for patients

Preparing patients before seeing the GP, taking a brief history and basic readings in readiness for the GP appointment.

Dipping urine and taking blood pressure, ECGs and phlebotomy. Enhanced training can be provided for the right applicant and we would train them to also administer patient injections under PSD's.

Completing basic (non-opinion) forms and core elements of some forms for the GP to approve and sign e.g mortgage or insurance forms

Explaining treatment procedures to patients, including arranging follow up appointments if required.

Helping the GP liaise with outside agencies, e.g., getting an on-call doctor on the phone to ask advice or arrange admission while the GP can continue with their consultation(s).

Person Specification

GCSE C or above English and Maths or equiavalent

Essential

• At least Grade C GCSE or equivalent
• Ability to be flexible and have excellent interpersonal skills and communication skills and be good at record keeping

Desirable

• Desirable
• If you are a well organised person who thrives on a busy working environment where no two days are the same, we'd love to hear from you.
• We would particularly welcome applications from individuals who are:
• Experienced medical administrators, with excellent IT and typing skills
• Adaptable and friendly with strong administration, time management and organisational skills.
• Excellent communicators who work in a confidential and discreet manner and are able to think on their feet in a busy working environment.
• Able to multi-task, work hard and maintain high level of attention to detail when under pressure.
• Able to work as part of a multi-disciplinary team, as well as comfortable working independently.
• Some flexibility is required as you will sometimes need to work additional/alternative hours to cover for colleagues.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Greengates Medical Group

Address

King Street Medical Centre

168 King Street

Cottingham

HU16 5QJ

United Kingdom

Employer's website

https://greengatesmedicalgroup.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

To provide nursing care by assisting the clinical team in all tasks as trained at the direction of the Clinical Practitioner

To allow effective communication between patients, carers, doctors and other primary care staff

To adhere to the strictest confidentiality when handling medical records and other information pertaining to patients and staff

To undertake some administrative duties when required, such as ordering of stocks when directed/indicated to do so

KEY DUTIES AND RESPONSIBILITIES

Duties may vary under the direction of the Senior Practice Nurse and Practice Manager depending on workload and staffing levels and may include the following:

Primary Nursing Duties

Conducting annual health checks

Administering travel vaccinations and promoting travel health

Administering child vaccinations after sufficient training

Long Term Condition checks and monitoring

Performing health checks for patients using hormonal contraception

Undertaking screening and diagnostic tests for sexually transmitted infections after sufficient training

Undertaking cervical cytology sampling after sufficient training

Providing wound and ulcer care

Undertaking suture and clip removal

Performing ECGs

Measuring blood pressure, temperature and pulse

Measuring height, weight, BMI and blood sugar levels

Ascertaining smoking status and advising on cessation, after sufficient training

Providing venepuncture and phlebotomy services

Taking peak flow readings

Undertaking urine testing

Conducting routine immunisations

Providing treatment during hypo/hyperglycaemic emergencies

Assisting in providing emergency treatment for asthma attacks

DUTIES WITHIN THE CLINICAL TEAM

Ensuring that specimens are passed on to the pathology service

Recognising changes in patient observations and taking appropriate action

Advising patients with regards to healthy lifestyle choices

Providing dietary advice for healthy eating and the recommended limits for alcohol consumption

Providing support and advice for smoking cessation and increasing exercise

Offering travel health advice and ensuring patients are referred to the appropriate member of staff

Administering medications on prescription if required and according to Practice protocol

Formulating specific wound management plans for patients

Acting as patient chaperone when needed

Being responsible for sterilising, cleaning and equipment maintenance when required

Applying infection control measures including safe disposal of waste materials, handling laboratory specimens, decontamination of instruments, dealing with body fluid spillages and reporting needlestick and other injuries

Attending regular anaphylaxis and resuscitation training and demonstrating sufficient competency in other emergencies such as stroke, haemorrhage or infarction

Assisting in seasonal clinics such as the covid and flu campaign and monitoring vaccine storage

Maintaining awareness of child health procedures and points of referral

Recognising indicators of child abuse and family violence, referring appropriately

Recognising indicators of substance abuse and addictive behaviour, referring appropriately

Recognising the needs of patients with depression or at risk of suicide, referring appropriately

Maintaining knowledge of contraceptive choices, emergency contraception and pregnancy

Offering advice on the causes and avoidance of sexually transmitted infections

Advising patients on cervical cytology and mammography screening programmes

Promoting breast cancer awareness, self-examination and providing accompanying literature

Promoting mens health including testicular self-examination

Assisting in the treatment of patients with newly diagnosed diabetes, supporting them in their management of the condition, after sufficient training

Maintaining awareness of COPD, contributing to the care of patients, demonstrating the use of inhalers and referring appropriately, after sufficient training

Managing patients with asthma, reviewing inhaler technique and advising on changes to treatment, after sufficient training

Maintaining awareness of CHD and prevention strategies, contributing to the care of patients, offering advice on management of the condition and referring appropriately, after sufficient training

Working with patients with CHD to minimise the risk of hypertension, angina, myocardial infarction and cerebrovascular accident, after sufficient training

Obtaining and documenting informed consent where appropriate

Clearing and re-stocking consultation rooms and couches when required

Ensuring stock replenishment and rotation

Undertaking home visits if required

OTHER DUTIES

Contributing to the Development Plan of the Practice,

Supporting the Practice clinical governance agenda and implementing changes to clinical practice according to guidelines

Communicating effectively with a wide range of people, whether face-to-face, over the telephone or via email

Maintaining high standards of cleanliness and keeping the working environment free from hazards

Attending and participating in regular Nursing team Practice meetings with the Lead GP and at least one Patient Participation Group meeting per year

Facilitating an effective learning environment and offer innovative ideas for improvement

Attend annual appraisal with Nurse Practitioner and plan Continuing Professional Development and training needs

Maintaining knowledge of developments in the NHS and keeping up-to-date with public health news

Maintaining familiarity with the appointment and repeat prescription system, including ensuring sufficient patient information is recorded

Offering administrative support, including ensuring the computer system is up-to-date with all consultations

Organising own work schedule and taking responsibility for prioritising workload in discussion with colleagues if indicated

Participating in educational activities and in-house training by sharing skills and knowledge with colleagues

Maintaining professional development as well as personal objectives, by taking part in organised study days and self-directed learning

Maintaining knowledge of and adhering to the NMC Code

Contribute towards maintaining health promotion information in waiting rooms, TV's and notice boards

Person Specification

Qualifications

Essential

• Evidence of training and development within nursing, including membership of a professional body
• Effective communication with a wide range of people
• Good standard of education; including Maths and English qualification
• High standard of written and verbal communication
• Strong interpersonal skills
• Willingness to partake in training and ongoing development
• Understand the necessity of respecting confidentiality and diversity
• Experience in working effectively as part of a team
• Maintaining accuracy with regards to patient records and other correspondence
• Motivated, polite, adaptable and enthusiastic
• Ability to work under pressure
• To understand the needs of patient accessibility and alternative methods of communication and to react sensitively to requests of this nature
• Confidence to engage with children and elderly patients
• Understanding specific patient groups and community issues
• Experience in a front line, public-facing role within the NHS
• Demonstrable understanding of Primary Care

Desirable

• Good level of computer literacy, including experience in database usage
• Previous knowledge of Systmone

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Greengates Medical Group

Address

Minstergate Surgery

Lincoln Way

Beverley

HU17 8RH

United Kingdom

Employer's website

https://greengatesmedicalgroup.co.uk/ (Opens in a new tab)