Job description

Job responsibilities

To support the Bolton Urgent Care Teams in providing a comprehensive administrative service to the relevant administration teams.

The post holder will work within the Urgent Care Teams where extra admin support is required and will report to the relevant Administration Manager.

These duties may include (dependant on where the cover is required):

The post holder will undertake general administrative office duties including the typing of medical and other correspondence, actioning any requirements identified within the document. They will answer and manage calls from service uses and their carers / relatives and other health and social care professionals in a professional and courteous manner. Typing of clinic letters and reports, prepare agendas, minuting meetings along with any other administrative duties that are required which may include reception cover.

Person Specification

Education / Qualifications

Essential

• 2 years previous office experience or equal demonstrative experience
• GCSE Maths and English or equivalent

Desirable

• IT related qualification
• RSA/NVQ qualification
• ECDL Qualification

Experience

Essential

• Use of all Microsoft Packages
• Working in a confidential environment
• Good communication skills

Desirable

• Use of office equipment
• Knowledge of Medical terminology
• Contact with patients / service users
• A patient administrative background

Knowledge

Essential

• The data protection act / patient confidentiality
• Use of office equipment
• The importance of working as part of a team as well as using own initiative

Desirable

• Use of EPR systems
• Adaptable to new systems / processes

Skills and Abilities

Essential

• Effective time management skills / ability to prioritise and plan conflicting and complex work demands
• Minute taking
• Excellent telephone manner with outstanding communication skills
• Advanced keyboard skills, ability to navigate IT systems, incl Excel, Word etc
• Mature disposition, flexibility

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Greater Manchester Mental Health NHS Foundation Trust

Address

Royal Bolton Hospital

Minerva Road

Bolton

BL4 0JR

United Kingdom

Employer's website

https://www.gmmh.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please see attached job description and person specification

Staff benefits

• Pay Enhancements 30% additional for Evenings (8pm onwards) and Saturdays and 60% additional for Sundays and Bank holidays.
• 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
• Excellent pension
• Cycle to work scheme
• Salary sacrifice car scheme
• Wellbeing programme
• Blue Light Card Discounts

Person Specification

Qualifications

Essential

• Ability to use Microsoft packages to a high standard.
• Knowledge of word application essential
• GCSE in Maths and English

Desirable

• Ability to liaise with multidisciplinary team and differing levels of personnel.
• Needs to be able to decide importance of tasks and how to tackle them.
• Must be able to work with colleagues, sharing workload, particularly in times of colleague absence.
• Working within a confidential environment

Knowledge

Essential

• Clear understanding of The Data Protection Act.
• Training and developing according to the needs of service and self.
• Adherence to policies etc set out by the trust and service.

Desirable

• Use of EPR systems.
• Adaptable to new systems/ processes.

Skills

Essential

• Effective time management skills
• The ability to prioritise and plan conflicting and complex work demands
• An excellent telephone Manner and excellent communication skills
• Ability to be numerate and provide statistical data accurately.
• A caring and sensitive attitude when communicating with staff and patients

Desirable

• Minute taking
• Problem solving

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Greater Manchester Mental Health NHS Foundation Trust

Address

Breightmet Health Centre

Breightmet Fold Lane

Bolton

BL2 6NT

United Kingdom

Employer's website

https://www.gmmh.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please see attached job description and person specification

Staff benefits

• Pay Enhancements:

Band

Saturday (midnight to midnight) and any week day after 8pm and before 6am

All time on Sundays and Public Holidays (midnight to midnight)

1

Time plus 47%

Time plus 94%

2

Time plus 41%

Time plus 83%

3

Time plus 35%

Time plus 69%

4 9

Time plus 30%

Time plus 60%

• 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
• Excellent pension
• Cycle to work scheme
• Salary sacrifice car scheme
• Wellbeing programme
• Blue Light Card Discounts
• fuelGenie Fuel Cards (for applicable roles)

Person Specification

Experience

Essential

• Post-registration experience of working in a multi-disciplinary Community Mental Health Team, Home Treatment Team or other statutory mental health community services
• Evidence of post-registration specialist training and development.
• Knowledge of eligibility requirements to access statutory mental health services

Desirable

• Good knowledge of community assets, including VCFSE
• Previous experience in a clinical supervisory role
• NMP

Qualifications

Essential

• Professional qualification and current registration (Qualified RMN, OT or Social Worker)

Desirable

• Post registration training relevant to mental health/leadership/management

Other

Essential

• Able to travel around the Trust footprint
• Ability to work over a 7 day period, from 9am to 7pm

Skills and Abilities

Essential

• Understand all Trust Policies and Procedures in community settings
• Understand the need to safeguard children and vulnerable adults
• Carry out all duties and responsibilities of the post in accordance with Equal Opportunities, equality and Diversity and dignity in care and work policies and principles
• Maintain high standards of quality in corporate and clinical record keeping ensuring information is always recorded accurately, appropriately and kept up to date
• Evidence of completing mental health assessments
• Contribute to the control of risk and to report any incident, accident or near miss
• Evidence of risk and safety planning skills
• Evidence of continued learning through CPD or development

Desirable

• Take reasonable care of the health and safety of yourself and other persons
• Evidence of supporting a busy duty system
• Evidence of triaging referrals
• Evidence of Completing Biopsychosocial Assessments
• Evidence of working across multiple pathways

Knowledge

Essential

• Offer advice and consultation to members of the multi-disciplinary team based on solid clinical experience of mental health assessment
• Participate in and ensure provision of Clinical Supervision, both as Supervisee and Supervisor and an understanding of the Knowledge, Skills Framework under Agenda for Change
• Ensure compliance with policy, procedure, and protocol, in consultation with the Team Managers, other Senior Practitioners and Professional Leads
• Participate in multi-agency meetings e.g., Protection of Vulnerable Adults, Child Protection.
• Understand the Clinical Governance agenda and provide professional representation in local groups supporting consultation and implementation.
• Full understanding of the Care Programme Approach including the needs and rights of Carers.
• Understanding of current national policy and initiatives in relation to severe and enduring mental health issues.
• Good knowledge of assessment and triage of referrals
• Ability to formulate needs-led, recovery-focused care and pathway plans.
• Knowledge of risk assessment and risk management processes.
• Knowledge of relevant legislation including: Mental Health Act Mental Capacity Act Care Act Section 136 processes

Desirable

• Support the Team Managers and other Senior Practitioners / Professional Leads in the daily operation of the Teams.
• Promote a learning environment for students
• Detailed knowledge of local community, voluntary and third-sector services.

Communication

Essential

• Evidence of excellent verbal and written communication skills.
• Ability to build effective working relationships with service users, carers and partner agencies.
• Ability to communicate complex information and manage challenging or emotive situations.
• Experience of multidisciplinary team working.

Desirable

• Experience of working across organisational boundaries with health, social care and voluntary sector partners.

Governance

Essential

• Knowledge of safeguarding responsibilities.
• Understanding of information governance and confidentiality requirements.
• Commitment to maintaining accurate clinical records.
• Understanding of clinical governance and quality improvement principles.

Desirable

• Experience of participating in audits, service reviews or quality improvement initiatives
• Experience of implementing national guidance into practice.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Greater Manchester Mental Health NHS Foundation Trust

Address

Claire House

Phoenix Way

Wigan

WN3 4NW

United Kingdom

Employer's website

https://www.gmmh.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please see attached job description and person specification

Staff benefits

• Pay Enhancements:

Band

Saturday (midnight to midnight) and any week day after 8pm and before 6am

All time on Sundays and Public Holidays (midnight to midnight)

1

Time plus 47%

Time plus 94%

2

Time plus 41%

Time plus 83%

3

Time plus 35%

Time plus 69%

4 9

Time plus 30%

Time plus 60%

• 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
• Excellent pension
• Cycle to work scheme
• Salary sacrifice car scheme
• Wellbeing programme
• Blue Light Card Discounts
• fuelGenie Fuel Cards (for applicable roles)

Person Specification

Other requirements

Essential

• Able to travel around the Trust footprint
• Ability to work over 24 hour, 7 days a week team, to facilitate line management and support practitioners.
• Participate in bronze on call rota subject to agreement

Skills and abilities

Essential

• Understand all Trust Policies and Procedures
• Understand the Trusts Strategic Goals and how they can support them
• Understand the need to safeguard children and vulnerable adults
• Carry out all duties and responsibilities of the post in accordance with Equal Opportunities, equality and Diversity and dignity in care and work policies and principles
• Maintain high standards of quality in corporate and clinical record keeping ensuring information is always recorded accurately, appropriately and kept up to date
• Take reasonable care of the health and safety of yourself and other persons
• Contribute to the control of risk and to report any incident, accident or near miss
• Protect service users, visitors, and employees against the risk of acquiring health care associated infections
• Take responsibility for own learning and development

Desirable

• Evidence of ongoing professional development.
• A degree or equivalent in leadership and management.
• Experience of change projects / Managment

Knowledge

Essential

• Offer advice and consultation to members of the multi-disciplinary team based on solid clinical experience of mental health nursing.
• Support the Team Managers and other Senior Practitioners / Professional Leads in the daily operation of the Teams.
• Lead on the implementation of, the Trust-wide Strategies across the Directorate
• Facilitate a culture of lifelong learning, including involvement in the process of Individual Development and Personal Review (IDPR), and Personal Development Plans.
• Participate in and ensure provision of Clinical Supervision, both as Supervisee and Supervisor and an understanding of the Knowledge, Skills Framework under Agenda for Change
• Promote a learning environment for students
• Ensure compliance with policy, procedure, and protocol, in consultation with the Team Managers, other Senior Practitioners and Professional Leads
• Participate in multi-agency meetings e.g., Protection of Vulnerable Adults, Child Protection.
• Understand the Clinical Governance agenda and provide professional representation in local groups supporting consultation and implementation.
• Full understanding of the Care Programme Approach including the needs and rights of Carers.
• Understanding of current national policy and initiatives in relation to severe and enduring mental health issues.
• Good knowledge of assessment and triage of referrals

Experience

Essential

• Post registration experience of working in multi-disciplinary Home Treatment team or other mental health community services
• Evidence of post registration specialist training and development.
• Experience of participating in audit and an understanding of implementing Action plans relating to the outcome of audits
• Knowledge of requirements under the Care Programme Approach including the needs of carers and the mental health Minimum Data Set.

Desirable

• Previous experience in a clinical leadership role

Qualifications/experience

Essential

• Professional qualification and current registration (Qualified RMN, OT or Social Worker)

Desirable

• Post registration training relevant to mental health/leadership/management

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Greater Manchester Mental Health NHS Foundation Trust

Address

Salford Community

Salford - Community Bases

M30 0GT

United Kingdom

Employer's website

https://www.gmmh.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

See attached detailed job description and person specification:

Staff benefits

• Pay Enhancements 30% additional for Evenings (8pm onwards) and Saturdays and 60% additional for Sundays and Bank holidays.
• 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
• Excellent pension
• Cycle to work scheme
• Salary sacrifice car scheme
• Wellbeing programme
• Blue Light Card Discounts

Person Specification

Knowledge

Essential

• Knowledge of Microsoft Office

Desirable

• Knowledge of patient systems

Experience

Essential

• Strong communication and interpersonal skills, with the ability to work collaboratively across multidisciplinary teams

Desirable

• Office experience

Experience

Essential

• Experience of working in NHS

Desirable

• Experience of admin duties and skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Greater Manchester Mental Health NHS Foundation Trust

Address

Cromwell House CMHT

Cromwell House

Eccles

M30 0GT

United Kingdom

Employer's website

https://www.gmmh.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

See attached detailed job description and person specification:

Staff benefits

• Pay Enhancements 30% additional for Evenings (8pm onwards) and Saturdays and 60% additional for Sundays and Bank holidays.
• 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
• Excellent pension
• Cycle to work scheme
• Salary sacrifice car scheme
• Wellbeing programme
• Blue Light Card Discounts

Person Specification

Qualifications

Essential

• MB BS or equivalent medical qualification

Eligibility

Essential

• Fully registered with the GMC with a licence to practise at the time of appointment
• Approved under S12 OR able to achieve with 3 months of appointment
• Will have completed at least four years full time postgraduate training (or equivalent gained on a part time basis) at least 2 years of which will be in a core training programme in a relevant specialty, or will have equivalent experience and competencies

Skills

Essential

• Excellent clinical skills using bio-psycho-social perspective and wide medical knowledge

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Greater Manchester Mental Health NHS Foundation Trust

Address

Manchester

Manchester

M40 5BP

United Kingdom

Employer's website

https://www.gmmh.nhs.uk/ (Opens in a new tab)