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Mental Health Link Worker / Navigator
Gloucestershire Health and Care NHS Foundation Trust
Inner London, Greater London
GBP 28,392 - 31,157 per year
GP/General Practitioner
Job summary This role is offered on a fixed term/secondment basis for 6 months.
21 day(s) ago
Mental Health Link Worker / Navigator
Gloucestershire Health and Care NHS Foundation Trust
Inner London, Greater London
GBP 28,392 - 31,157 per year
GP/General Practitioner
Job summary This role is offered on a fixed term/secondment basis for 6 months.
21 day(s) ago
Speech and Language Therapist
Elysium Healthcare
Inner London, Greater London
GBP 42,000 per year
GP/General Practitioner
Job summary Are you a Speech and Language Therapist with mental health experience, looking for an opportunity where you'll be supported to develop your skills…
22 day(s) ago
Speech and Language Therapist
Elysium Healthcare
Inner London, Greater London
GBP 42,000 per year
GP/General Practitioner
Job summary Are you a Speech and Language Therapist with mental health experience, looking for an opportunity where you'll be supported to develop your skills…
22 day(s) ago
Medical Secretary
Gloucestershire Health and Care NHS Foundation Trust
Inner London, Greater London
GBP 28,392 - 31,157 per year
GP/General Practitioner
Job summary We have a vacancy for a full-time Medical Secretary to work between Charlton Lane and Wotton Lawn Hospitals within an established team.
1 month(s) ago
Medical Secretary
Gloucestershire Health and Care NHS Foundation Trust
Inner London, Greater London
GBP 28,392 - 31,157 per year
GP/General Practitioner
Job summary We have a vacancy for a full-time Medical Secretary to work between Charlton Lane and Wotton Lawn Hospitals within an established team.
1 month(s) ago
Mental Health Link Worker / Navigator
Gloucestershire Health and Care NHS Foundation Trust View all jobs
Posted 21 day(s) ago
Reference: 327-26-537-A
Job summary
This role is offered on a fixed term/secondment basis for 6 months. .
*Internal applicants who wish to be considered for a secondment opportunity should discuss with their line manager the suitability of a possible secondment*
This is an exciting opportunity to offer a Mental Health Navigator / Link Worker post within Community Mental Health Teams (CMHT).
- Will you enjoy working within a team of dedicated, friendly people who believe in helping people by addressing wider determinants of health, such as debt, poor housing and physical inactivity?
- Are you passionate about providing support to people who have a serious mental illness (SMI) to enable them to connect with their communities, addressing barriers such as social isolation?
- Can you effectively engage with a diverse range of VCSE organisations, NHS Teams including Primary Care?
- Can you work with individuals to co-produce goals based on the persons priorities, interests, values and motivations
- If that sounds like you - then we want to hear from you!
You will be based at Weavers Croft, alongside the clinical lead. This is a base for mental health community teams. The post would mainly involve working in and around Gloucestershire with an expectation of some out of county visits.
Main duties of the job
You will work collaboratively with VCSE organisations, and primary care working with individuals who have a SMI or at serious risk of developing one. You will be a key role in the Locality Community Partnership meeting held in each locality, bringing together key partners to plan and deliver collaborative care for people with mental health complexities.
- Proactively spending time with specified VCSE organisations including attending meetings and forums, and attending activities which include clients of the VCSE services
- Build capability, confidence and resilience in the VCSE to identify and support individuals in emotional distress; and recognise and respond to suicide risk.
- Increase VCSE awareness of, and access to mental health services and available training to enable them to signpost/refer effectively.
- Support earlier identification (on the part of both the VCSE and Mental Health Services) of people in crisis by enabling concerns to be communicated quickly.
- Help Improve connectivity between mental health and third sector services.
- Support the personalisation agenda.
- Supporting GP practices to connect with GHC mental health services.
- Carrying a limited caseload only to support people referrals across services and broker access to services
The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification.
About us
We have a skilled and dedicated workforce of over 5000 colleagues working in a diverse range of services over 55 sites and within people's homes. We strive to enable a welcoming workplace culture that builds and celebrates civility, inclusivity and diversity, while providing a sense of belonging and trust.
Annual staff surveys, regular Pulse surveys and other engagement opportunities provide our people with lots of opportunity to tell us about their experiences of working with us. In the latest staff survey, 61% of colleagues gave us their views. It was great to hear that:
- 72% of colleagues would recommend the Trust as a place to work, ranking us 1st for Provider Trusts in the South West region on this question.
- 76% would recommend the standard of care provided in our services if a friend or relative needed treatment, also ranking us 1st in the South West region.
- 81% said that care of patients and service users is the Trust's priority, compared with an average in comparable NHS Trusts in England of 64%.
This high-level overview shows we are in a healthy position, with higher scores than average for comparable organisations, alongside a great response rate, indicating good staff engagement. However, we also know we have plenty of room for improvement in many areas. To that end, we continue to prioritise and invest in our commitment to genuinely becoming a Great Place to Work with consistent top-quartile performance in the annual staff survey and Pulse surveys.
Details
Date posted
03 September 2026
Pay scheme
Agenda for change
Band
Band 4
Salary
£28,392 to £31,157 a year per annum (pro rata)
Contract
Fixed term
Duration
6 months
Working pattern
Full-time, Part-time, Job share
Reference number
327-26-537-A
Job locations
Cirencester Memorial Centre
Sheep Street
Cirencester
GL7 1RQ
United Kingdom
Job description
Job responsibilities
Gloucestershire Health and Care is committed to embedding and providing personalised care through all of its services as part of our high-quality care strategy. The purpose of personalised care is to empower people to lead the lives they want to live. Personalised care starts with a conversation with people about what matters to them. It builds on what people can do, as well as addressing their health needs. Including new ways of working and delivering care, emphasising that we need to make effective use of the full range of our peoples skills and experience to deliver the best possible patient care. So we want to know What Matters to You and that you will share our values and join us on this very important journey.
Please refer to the Additional Information attachment before submitting your application.
The Trust is required to work in line with the Governments UK Visa and Immigration Rules and Regulations. For more information about sponsorship for certain roles, please visit - https://www.gov.uk/browse/visas-immigration/work-visas
Job description
Job responsibilities
Gloucestershire Health and Care is committed to embedding and providing personalised care through all of its services as part of our high-quality care strategy. The purpose of personalised care is to empower people to lead the lives they want to live. Personalised care starts with a conversation with people about what matters to them. It builds on what people can do, as well as addressing their health needs. Including new ways of working and delivering care, emphasising that we need to make effective use of the full range of our peoples skills and experience to deliver the best possible patient care. So we want to know What Matters to You and that you will share our values and join us on this very important journey.
Please refer to the Additional Information attachment before submitting your application.
The Trust is required to work in line with the Governments UK Visa and Immigration Rules and Regulations. For more information about sponsorship for certain roles, please visit - https://www.gov.uk/browse/visas-immigration/work-visas
Person Specification
QUALIFICATIONS
Essential
- NVQ level 3 or equivalent level of competency-based training in a relevant health or social care area PLUS theoretical and practical knowledge to diploma level equivalent, obtained through formal competency training, short courses and experience OR successful completion of approved associate practitioner training or relevant foundation degree or commitment to obtain within 2 years.
- IT Skills
LENGTH AND / OR NATURE OF EXPERIENCE
Essential
- Knowledge of relevant legislation e.g. Mental Health Act, Child Protection, Homelessness Reduction Act 2017
- Experience in mental health or social care services at Bands 2, 3 or 4, ideally in a community setting.
- Knowledge of the CPA process
- Knowledge and understanding of care planning and risk assessment (completed an Approved course in relation to Risk Assessment).
- Knowledge and understanding of using a Recovery based approach to care.
- Knowledge and understanding of social inclusion approach
- Clinical skills training (awareness of physical health and wellbeing).
- Awareness of issues of diversity
Desirable
- Knowledge and understanding of Voluntary Care Sector and partnership working
Person Specification
QUALIFICATIONS
Essential
- NVQ level 3 or equivalent level of competency-based training in a relevant health or social care area PLUS theoretical and practical knowledge to diploma level equivalent, obtained through formal competency training, short courses and experience OR successful completion of approved associate practitioner training or relevant foundation degree or commitment to obtain within 2 years.
- IT Skills
LENGTH AND / OR NATURE OF EXPERIENCE
Essential
- Knowledge of relevant legislation e.g. Mental Health Act, Child Protection, Homelessness Reduction Act 2017
- Experience in mental health or social care services at Bands 2, 3 or 4, ideally in a community setting.
- Knowledge of the CPA process
- Knowledge and understanding of care planning and risk assessment (completed an Approved course in relation to Risk Assessment).
- Knowledge and understanding of using a Recovery based approach to care.
- Knowledge and understanding of social inclusion approach
- Clinical skills training (awareness of physical health and wellbeing).
- Awareness of issues of diversity
Desirable
- Knowledge and understanding of Voluntary Care Sector and partnership working
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Gloucestershire Health and Care NHS Foundation Trust
Address
Cirencester Memorial Centre
Sheep Street
Cirencester
GL7 1RQ
United Kingdom
Employer's website
https://www.ghc.nhs.uk/who-we-are/jobs/ (Opens in a new tab)
Employer details
Employer name
Gloucestershire Health and Care NHS Foundation Trust
Address
Cirencester Memorial Centre
Sheep Street
Cirencester
GL7 1RQ
United Kingdom
Employer's website
https://www.ghc.nhs.uk/who-we-are/jobs/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 22 day(s) ago
Reference: 1545649222
Job summary
Are you a Speech and Language Therapist with mental health experience, looking for an opportunity where you'll be supported to develop your skills and achieve your career goals? If so, join Wellesley Hospital in Wellington, Somerset, and become part of a team dedicated to helping people achieve meaningful recovery. Wellesley Hospital is a purpose-built 101-bed hospital providing care and treatment for men and women with complex mental health needs. As a Speech and Language Therapist, you will play a key role in supporting service users to develop and enhance their communication skills. You will lead therapeutic group sessions, build strong one-to-one relationships, encourage engagement, and empower individuals on their recovery journey. You will manage a designated caseload, using your theoretical knowledge and clinical experience to complete assessments, develop and implement interventions, and evaluate outcomes in line with individual care plans. Working within a multidisciplinary team,
Main duties of the job
This role involves supporting service users at Wellesley Hospital to enhance communication skills, leading group sessions and encouraging individual engagement. The therapist will manage a caseload, evaluate interventions, and work within a supportive multidisciplinary team in a modern therapeutic environment.
About us
Elysium Healthcare is a large company with over 8,000 employees, operating across England and Wales with a focus on mental health, neurological, learning disabilities, and more. As part of Ramsay Health Care, they uphold high standards in delivering care and positive outcomes for service users, with multiple partnerships in place.
Details
Date posted
03 September 2026
Pay scheme
Other
Salary
£42,000 a year
Contract
Permanent
Working pattern
Full-time
Reference number
1545649222
Job locations
Elysium Healthcare
Wellington
TA21 9FF
United Kingdom
Job description
Job responsibilities
Are you a Speech and Language Therapist with mental health experience, looking for an opportunity where you'll be supported to develop your skills and achieve your career goals? If so, join Wellesley Hospital in Wellington, Somerset, and become part of a team dedicated to helping people achieve meaningful recovery.
Wellesley Hospital is a purpose-built 101-bed hospital providing care and treatment for men and women with complex mental health needs.
As a Speech and Language Therapist, you will play a key role in supporting service users to develop and enhance their communication skills. You will lead therapeutic group sessions, build strong one-to-one relationships, encourage engagement, and empower individuals on their recovery journey.
You will manage a designated caseload, using your theoretical knowledge and clinical experience to complete assessments, develop and implement interventions, and evaluate outcomes in line with individual care plans.
Working within a multidisciplinary team, you will benefit from support from a regional network of healthcare professionals, alongside access to a wide range of training and development opportunities to help you progress in your career.
As a Speech and Language Therapist, you will:
- Deliver specialist assessments and interventions for service users with communication and/or swallowing difficulties.
- Manage a designated caseload, planning and evaluating interventions to support positive outcomes.
- Demonstrate specialist skills in managing complex cases, including those involving cultural and linguistic differences.
- Develop and implement appropriate strategies for effective caseload management.
- Lead therapeutic group sessions and provide individual interventions where required.
- Undertake audits and contribute to service development and research initiatives.
- Provide specialist knowledge in areas such as acquired communication disorders, swallowing disorders, and mental health-related communication needs.
- Work collaboratively with the wider multidisciplinary team to support recovery-focused care.
Where you will be working
Location: Westpark 26, Chelston, Wellington, Somerset, TA21 9FF
You will be based at Wellesley Hospital, a purpose-built 101 bed hospital providing specialist care for men and women with mental health conditions.
Opened in 2017, Wellesley Hospital works in partnership with Devon Partnership NHS Trust, Avon and Wiltshire Mental Health Partnership NHS Trust, Cornwall Partnership NHS Foundation Trust, Gloucestershire Health and Care NHS Foundation Trust, Cygnet Health Care, and Livewell Southwest, helping to provide outstanding care and positive outcomes for service users.
The hospital offers a modern, therapeutic environment designed to support recovery, wellbeing, and independence, with a strong focus on delivering person-centred care.
To be successful in this role, you'll need:
- HCPC registration
- Experience of managing a caseload involving assessment and treatment of dysphagia
- Experience of working with families
- Evidence of continuing Professional Development
What You’ll Get
At Elysium Healthcare, we believe in taking care of the people who care for others, you’ll enjoy a comprehensive benefits package designed to support your wellbeing, growth, and future:
- Annual base salary of £42,000
- The equivalent of 33 days annual leave (including bank holidays) – plus your birthday off and the option to buy additional annual leave, in our annual selection window.
- Career development and training to help you achieve your professional goals
- Access to our Rewards & Benefits platform Ely-Vate; Your one-stop destination for everyday savings, exclusive benefits, and wellbeing hub!
- Wellbeing support and activities to help you maintain a healthy work-life balance
- Access to Blue Light Card, which provides a range of exclusive offers and discounts
- Life Assurance, for added peace of mind
- Stream – instant access to earned wages when you need it, plus access to save, directly from your wages, alongside financial wellbeing support.
- 24/7 GP service and second medical opinion, to ensure you are the best you can be
- Enhanced Maternity Package, so you can truly enjoy this special time
- Pension contribution, to help secure your future
About your next employer:
Elysium Health care has over 8,000 employees and a unique approach to the delivery of care. With a network of over 80 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move.
Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally.
Elysium Healthcare follows safer recruitment of staff for all appointments and is a Disability Confident employer, committed to inclusive and accessible recruitment. It is a requirement that all staff understand it is each person’s individual responsibility to promote and safeguard the welfare of service users. All candidates will be subject to a DBS disclosure
Job description
Job responsibilities
Are you a Speech and Language Therapist with mental health experience, looking for an opportunity where you'll be supported to develop your skills and achieve your career goals? If so, join Wellesley Hospital in Wellington, Somerset, and become part of a team dedicated to helping people achieve meaningful recovery.
Wellesley Hospital is a purpose-built 101-bed hospital providing care and treatment for men and women with complex mental health needs.
As a Speech and Language Therapist, you will play a key role in supporting service users to develop and enhance their communication skills. You will lead therapeutic group sessions, build strong one-to-one relationships, encourage engagement, and empower individuals on their recovery journey.
You will manage a designated caseload, using your theoretical knowledge and clinical experience to complete assessments, develop and implement interventions, and evaluate outcomes in line with individual care plans.
Working within a multidisciplinary team, you will benefit from support from a regional network of healthcare professionals, alongside access to a wide range of training and development opportunities to help you progress in your career.
As a Speech and Language Therapist, you will:
- Deliver specialist assessments and interventions for service users with communication and/or swallowing difficulties.
- Manage a designated caseload, planning and evaluating interventions to support positive outcomes.
- Demonstrate specialist skills in managing complex cases, including those involving cultural and linguistic differences.
- Develop and implement appropriate strategies for effective caseload management.
- Lead therapeutic group sessions and provide individual interventions where required.
- Undertake audits and contribute to service development and research initiatives.
- Provide specialist knowledge in areas such as acquired communication disorders, swallowing disorders, and mental health-related communication needs.
- Work collaboratively with the wider multidisciplinary team to support recovery-focused care.
Where you will be working
Location: Westpark 26, Chelston, Wellington, Somerset, TA21 9FF
You will be based at Wellesley Hospital, a purpose-built 101 bed hospital providing specialist care for men and women with mental health conditions.
Opened in 2017, Wellesley Hospital works in partnership with Devon Partnership NHS Trust, Avon and Wiltshire Mental Health Partnership NHS Trust, Cornwall Partnership NHS Foundation Trust, Gloucestershire Health and Care NHS Foundation Trust, Cygnet Health Care, and Livewell Southwest, helping to provide outstanding care and positive outcomes for service users.
The hospital offers a modern, therapeutic environment designed to support recovery, wellbeing, and independence, with a strong focus on delivering person-centred care.
To be successful in this role, you'll need:
- HCPC registration
- Experience of managing a caseload involving assessment and treatment of dysphagia
- Experience of working with families
- Evidence of continuing Professional Development
What You’ll Get
At Elysium Healthcare, we believe in taking care of the people who care for others, you’ll enjoy a comprehensive benefits package designed to support your wellbeing, growth, and future:
- Annual base salary of £42,000
- The equivalent of 33 days annual leave (including bank holidays) – plus your birthday off and the option to buy additional annual leave, in our annual selection window.
- Career development and training to help you achieve your professional goals
- Access to our Rewards & Benefits platform Ely-Vate; Your one-stop destination for everyday savings, exclusive benefits, and wellbeing hub!
- Wellbeing support and activities to help you maintain a healthy work-life balance
- Access to Blue Light Card, which provides a range of exclusive offers and discounts
- Life Assurance, for added peace of mind
- Stream – instant access to earned wages when you need it, plus access to save, directly from your wages, alongside financial wellbeing support.
- 24/7 GP service and second medical opinion, to ensure you are the best you can be
- Enhanced Maternity Package, so you can truly enjoy this special time
- Pension contribution, to help secure your future
About your next employer:
Elysium Health care has over 8,000 employees and a unique approach to the delivery of care. With a network of over 80 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move.
Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally.
Elysium Healthcare follows safer recruitment of staff for all appointments and is a Disability Confident employer, committed to inclusive and accessible recruitment. It is a requirement that all staff understand it is each person’s individual responsibility to promote and safeguard the welfare of service users. All candidates will be subject to a DBS disclosure
Person Specification
Qualifications
Essential
- HCPC registration; Experience in managing caseloads involving dysphagia assessment and treatment; Experience working with families; Evidence of continuing professional development.
Person Specification
Qualifications
Essential
- HCPC registration; Experience in managing caseloads involving dysphagia assessment and treatment; Experience working with families; Evidence of continuing professional development.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Elysium Healthcare
Address
Elysium Healthcare
Wellington
TA21 9FF
United Kingdom
Employer's website
https://www.elysiumhealthcare.co.uk/ (Opens in a new tab)
Employer details
Employer name
Elysium Healthcare
Address
Elysium Healthcare
Wellington
TA21 9FF
United Kingdom
Employer's website
https://www.elysiumhealthcare.co.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Medical Secretary
Gloucestershire Health and Care NHS Foundation Trust View all jobs
Posted 1 month(s) ago
Reference: 327-26-533-A
Job summary
We have a vacancy for a full-time Medical Secretary to work between Charlton Lane and Wotton Lawn Hospitals within an established team. The post is fixed term for a period of 12 months, working Monday to Friday 37.5 hours each week.
Relevant secretarial experience is essential as the environment is fast-paced requiring a broad knowledge of medical terminology, RSA II/OCR II Word Processing/Typing and audio typing experience. You will work as part of a committed supportive team and be able to deal confidently and professionally with colleagues, GP surgeries and patients, maintaining confidentiality at all times.
You should have a friendly, positive, problem solving approach, be self-motivated, willing to learn and enjoy using your own initiative, within the remit of the post. You will need to be an excellent team player with the ability to adapt to various tasks according to service needs. As well as good verbal, written and numerical skills, you must be able to prioritise and organise your own workload well, and be able to work effectively and efficiently.
You will be skilled in IT applications; including, Microsoft Outlook, Word and Excel and have excellent interpersonal and strong communications skills. You should be able to adapt to a busy changing environment and be able to work with people under pressure.
Main duties of the job
- To provide a full confidential, administrative and PA/Secretarial service to Consultants and their Specialist Registrar / Senior House Officer / Hospital Practitioner
- To work as a member of the secretarial team ensuring deadlines are met and adequate secretarial cover is provided
- To project the professional image of the business through demonstrating excellent customer care in all activities.
About us
We have a skilled and dedicated workforce of over 5000 colleagues working in a diverse range of services over 55 sites and within people's homes. We strive to enable a welcoming workplace culture that builds and celebrates civility, inclusivity and diversity, while providing a sense of belonging and trust.
Annual staff surveys, regular Pulse surveys and other engagement opportunities provide our people with lots of opportunity to tell us about their experiences of working with us. In the latest staff survey, 61% of colleagues gave us their views. It was great to hear that:
- 72% of colleagues would recommend the Trust as a place to work, ranking us 1st for Provider Trusts in the South West region on this question.
- 76% would recommend the standard of care provided in our services if a friend or relative needed treatment, also ranking us 1st in the South West region.
- 81% said that care of patients and service users is the Trust's priority, compared with an average in comparable NHS Trusts in England of 64%.
This high-level overview shows we are in a healthy position, with higher scores than average for comparable organisations, alongside a great response rate, indicating good staff engagement. However, we also know we have plenty of room for improvement in many areas. To that end, we continue to prioritise and invest in our commitment to genuinely becoming a Great Place to Work with consistent top-quartile performance in the annual staff survey and Pulse surveys.
Details
Date posted
13 August 2026
Pay scheme
Agenda for change
Band
Band 4
Salary
£28,392 to £31,157 a year per annum (pro rata)
Contract
Fixed term
Duration
12 months
Working pattern
Full-time
Reference number
327-26-533-A
Job locations
Charlton lane and Wotton Lawn Hospital
Horton Road Gloucester and Charlton Lane Cheltenham
Cheltenham and Gloucester
GL53 9DZ
United Kingdom
Job description
Job responsibilities
To be the first point of contact for the Consultant and his / her Medical Team. Dealing with enquiries from patients, carers and professionals and offer non clinical help and advice, and utilise experience and knowledge to identify when urgent action may be required by the Consultant or his / her Medical Team
To deal sensitively with patients, exercising empathy and recognising that they may sometimes be verbally aggressive. The post holder has direct contact with relatives and carers and needs to demonstrate tact and diplomacy if they are angry and to deal sensitively with them if they are upset or worried
Plan and organise clinics in order to meet fluctuations in capacity and demand, which involves patients being seen in the outpatient clinic or in the community.
Case notes of patients to be prepared in advance of clinic and to trace case notes form Medical Secretariat to the Consultant / Medical Team to ensure the efficient functioning of the centralised patient filing system.
To ensure that all necessary information is available to the Consultant and his / her Medical Team and the PA/Medical Secretariat by maintaining accurate and accessible records and files, including electronic and centralised patient filing systems and the Consultants personal filing system, and to manage an action tracking / bring forward system
Use the relevant systems to book new and follow up clinic appointments (this information is used by the Trust to produce statistics on waiting list deadlines). To access Pathology for results of investigations etc. and to accurately amend patient personal information
Provide timely and accurate typing from transcription software and manuscript of all patient related correspondence following patient reviews or because of multi-disciplinary meetings. This includes written correspondence with General Practitioners, involving the accurate transcription of detailed and sometimes complex medical information that may be of a sensitive nature. Letters may sometimes need to be sent out in the absence of medical oversight as a matter of urgency and to this end need to be accurate
Managing the flow of all correspondence involving dictation, email, audio typing, word processing, and filing, and to draft replies or sending standard responses to routine mail
Assisting the Consultants time management as well as his / her Medical Team through effective PA / secretarial diary management, including organisation of annual leave. This involves notifying other Consultants of the absence of a Consultant in order to ensure there is adequate medical cover. Consultant / Specialist Registrar on-call rotas and the setting up of clinics must also be taken into consideration, and copies of the on-call rota distributed to hospital switchboards and an in-patient unit as well as notifying them in a timely manner of any adjustments to the rota
Carry out searches and provide statistical information for the Consultant and his Medical Team
Contributing to the effective management of the PA/Medical Secretariat by assisting colleagues during their absence or with peaks of work etc. and by contributing ideas and suggestions to improve the effectiveness and image of the Medical Secretariat
Organise and facilitate meetings / training events etc. through the typing and distribution of agendas and papers, arranging dates, venues and refreshments if required, including minute taking
Adhere to all Trust policies, in particular, to act in accordance with the Data Protection Act and patient confidentiality, and the Freedom of Information Act and access to information
Work associated with the individual responsibilities of the Consultant this may be Clinical Lead, Programme Director, Research Supervisor for Specialist Registrars, Co-ordinator for medical student training
Monitor and maintain medical stationery stock
Actively participating in team meetings and discussions with colleagues and manager to make constructive suggestions as to how services could be improved within own work area, and implementing such changes with guidance from line manager
Acts in ways that; support equality and value diversity. Treat everyone with whom you come in contact, with dignity and respect & recognise and report behaviour that undermines equality and diversity
This role is not eligible for sponsorship as per the Governments UK VISA and Immigration Rules and Regulations. For moreinformationplease visithttps://www.gov.uk/browse/visas-immigration/work-visas
Job description
Job responsibilities
To be the first point of contact for the Consultant and his / her Medical Team. Dealing with enquiries from patients, carers and professionals and offer non clinical help and advice, and utilise experience and knowledge to identify when urgent action may be required by the Consultant or his / her Medical Team
To deal sensitively with patients, exercising empathy and recognising that they may sometimes be verbally aggressive. The post holder has direct contact with relatives and carers and needs to demonstrate tact and diplomacy if they are angry and to deal sensitively with them if they are upset or worried
Plan and organise clinics in order to meet fluctuations in capacity and demand, which involves patients being seen in the outpatient clinic or in the community.
Case notes of patients to be prepared in advance of clinic and to trace case notes form Medical Secretariat to the Consultant / Medical Team to ensure the efficient functioning of the centralised patient filing system.
To ensure that all necessary information is available to the Consultant and his / her Medical Team and the PA/Medical Secretariat by maintaining accurate and accessible records and files, including electronic and centralised patient filing systems and the Consultants personal filing system, and to manage an action tracking / bring forward system
Use the relevant systems to book new and follow up clinic appointments (this information is used by the Trust to produce statistics on waiting list deadlines). To access Pathology for results of investigations etc. and to accurately amend patient personal information
Provide timely and accurate typing from transcription software and manuscript of all patient related correspondence following patient reviews or because of multi-disciplinary meetings. This includes written correspondence with General Practitioners, involving the accurate transcription of detailed and sometimes complex medical information that may be of a sensitive nature. Letters may sometimes need to be sent out in the absence of medical oversight as a matter of urgency and to this end need to be accurate
Managing the flow of all correspondence involving dictation, email, audio typing, word processing, and filing, and to draft replies or sending standard responses to routine mail
Assisting the Consultants time management as well as his / her Medical Team through effective PA / secretarial diary management, including organisation of annual leave. This involves notifying other Consultants of the absence of a Consultant in order to ensure there is adequate medical cover. Consultant / Specialist Registrar on-call rotas and the setting up of clinics must also be taken into consideration, and copies of the on-call rota distributed to hospital switchboards and an in-patient unit as well as notifying them in a timely manner of any adjustments to the rota
Carry out searches and provide statistical information for the Consultant and his Medical Team
Contributing to the effective management of the PA/Medical Secretariat by assisting colleagues during their absence or with peaks of work etc. and by contributing ideas and suggestions to improve the effectiveness and image of the Medical Secretariat
Organise and facilitate meetings / training events etc. through the typing and distribution of agendas and papers, arranging dates, venues and refreshments if required, including minute taking
Adhere to all Trust policies, in particular, to act in accordance with the Data Protection Act and patient confidentiality, and the Freedom of Information Act and access to information
Work associated with the individual responsibilities of the Consultant this may be Clinical Lead, Programme Director, Research Supervisor for Specialist Registrars, Co-ordinator for medical student training
Monitor and maintain medical stationery stock
Actively participating in team meetings and discussions with colleagues and manager to make constructive suggestions as to how services could be improved within own work area, and implementing such changes with guidance from line manager
Acts in ways that; support equality and value diversity. Treat everyone with whom you come in contact, with dignity and respect & recognise and report behaviour that undermines equality and diversity
This role is not eligible for sponsorship as per the Governments UK VISA and Immigration Rules and Regulations. For moreinformationplease visithttps://www.gov.uk/browse/visas-immigration/work-visas
Person Specification
Qualifications
Essential
- City & Guilds Level 3 Diploma for Medical Secretaries or OCR/RSA Level 3 or equivalent
Experience
Essential
- Proven Medical Secretarial experience
- Previous experience of working in the NHS
Person Specification
Qualifications
Essential
- City & Guilds Level 3 Diploma for Medical Secretaries or OCR/RSA Level 3 or equivalent
Experience
Essential
- Proven Medical Secretarial experience
- Previous experience of working in the NHS
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Gloucestershire Health and Care NHS Foundation Trust
Address
Charlton lane and Wotton Lawn Hospital
Horton Road Gloucester and Charlton Lane Cheltenham
Cheltenham and Gloucester
GL53 9DZ
United Kingdom
Employer's website
https://www.ghc.nhs.uk/who-we-are/jobs/ (Opens in a new tab)
Employer details
Employer name
Gloucestershire Health and Care NHS Foundation Trust
Address
Charlton lane and Wotton Lawn Hospital
Horton Road Gloucester and Charlton Lane Cheltenham
Cheltenham and Gloucester
GL53 9DZ
United Kingdom
Employer's website
https://www.ghc.nhs.uk/who-we-are/jobs/ (Opens in a new tab)
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