Job description

Job responsibilities

Governance and Risk Management

• Identify and escalate risks arising from complaints and feedback for inclusion in the organisational risk register, ensuring alignment with internal protocols and managerial oversight.
• Coordinate reports to the Integrated Governance Committee (IGC), write minutes for the meeting, share meeting papers in a timely manner and follow up on actions from the meeting.
• Prepare Risk meeting papers, share meeting papers in a timely manner and follow up on actions from the meeting.
• Maintain management of risk documentation and contribute to risk mitigation process.

Complaint and Feedback Management

• Oversee the end-to-end complaints and feedback process, including:
• Acknowledgement of complaints
• Gathering staff statements and relevant clinical records
• Updating complaint records in the Datix system
• Draft responses to simple complaints and coordinate response preparation for complex clinical cases in collaboration with relevant leads.
• Record outcomes of investigations, identify learning, and ensure that all resulting actions are logged and tracked to completion.
• Organise and take minutes for second-stage complaints meetings.
• Respond to Parliamentary and Health Service Ombudsman (PHSO) requests in coordination with the line manager and relevant operational leads.
• Manage the governance feedback inbox, ensuring effective triage and timely escalation of issues.
• Maintain a live tracking log of complaints, risks, and feedback actions to ensure resolution and learning are consistently implemented
• Key responsibilities include producing high-quality governance reports, managing complaint- second-stage complaints procedures, and ensuring the accurate and timely submission of documentation to internal and external as required

Incident and Investigation Management

• Prepare Incident review meeting papers, share meeting papers in a timely manner and follow up on actions from the meeting.
• Support immediate incident reviews and coordination of investigations in accordance with the Patient Safety Incident Response Framework (PSIRF) and duty of candour obligations.
• Collate and submit timely documentation for both internal and external investigations.
• Coordinate and support all meetings related to PSIRF methodologies
• Track and follow up on open improvement actions resulting from incidents, complaints, and claims, ensuring accountability and resolution.

Legal and Inquest Coordination

• Liaise with the Legal Services Team to facilitate staff involvement in inquests and legal proceedings.
• Ensure that all necessary documentation and statements are prepared to support litigation and inquest processes.
• Contribute to thorough investigations to support legal submissions in collaboration with corporate and clinical teams.

Reporting and Assurance

• Prepare governance papers for Quality and Safety Meetings and PSIRF Learning Panels.
• Support IGC meeting process by sending papers and taking minutes
• Coordinate the collation and analysis of reports related to audits, patient experience, complaints, and emerging themes.

• Support the implementation of quality improvement actions driven by complaints and governance data.

Safeguarding (Cover Duties)

• Provide cover for safeguarding governance responsibilities, including:
• Responding to CPIS alerts, missing persons, and safeguarding records requests
• Participating in safeguarding and risk compliance meetings
• Managing safeguarding inboxes and supporting internal safeguarding functions

Data Protection

PELC is registered under the Data Protection Act 1984. You must not at any time use the personal data held by PELC for a purpose not described in the Register entry or disclose such data to a third party. If you are in any doubt regarding what you should or should not do in connection with the Data Protection Act then you must contact the Senior ICT Lead/Manager.

Equal Opportunities

PELC is an Equal Opportunities employer and all employees are required to abide by and promote the policy and code of practice, as well as being aware of and operate within all relevant legislation.

Health & Safety

Employees must be aware of the responsibility placed on them under the Health and Safety at Work Act (1974) to maintain a healthy and safe working environment for both staff and visitors. Employees also have a duty to observe obligation under the PELC and departmental Health and Safety policies, and to maintain awareness of safe practices and assessment of risk.

Financial Regulations

All staff are responsible for security of the property of the PELC, avoiding loss or damage of property, and being economical and efficient in the use of resources. Staff should conform with the requirements of the standing Orders, Standing Financial Instructions and other financial procedures including the Code of Conduct and Accountability and the Fraud and Corruption Policy.

Person Specification

Qualifications

Essential

• Education: Degree level qualification.

Desirable

• PSIRF Training desirable.
• Masters level qualification desirable.

Skills

Essential

• Skills: Excellent communication, organisation, coordination and IT skills, ability to prioritise workload, analyse data and influence others.
• Personal Qualities: Flexible, adaptable, motivated, enthusiastic, able to work under pressure and both independently and as part of a team.

Experience

Essential

• Complaints management, incident management, NHS/primary care experience, risk management, safeguarding processes, claims and inquests, project/change management.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Partnership of East London Co-operatives (PELC) Ltd

Address

Unit 3, Bourne Court

Southend Road

Woodford

IG8 8HD

United Kingdom

Employer's website

https://pelc.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job Responsibilities

The post holder will be expected to:

Clinical Care

• Provide high-quality, evidence-based nursing care within their professional competence.
• Undertake chronic disease reviews and support patients in managing long-term health conditions.
• Undertake cervical screening in accordance with current national guidance and practice procedures.
• Administer childhood and adult immunisations and vaccinations in accordance with current guidelines and authorised protocols.
• Undertake wound assessment, wound care and dressings.
• Undertake venepuncture and other appropriate clinical procedures.
• Carry out NHS Health Checks and provide appropriate health promotion and lifestyle advice.
• Administer medications and injections safely and appropriately within the post holder's professional competence.
• Recognise situations requiring referral to, or advice from, a GP or other appropriate healthcare professional.

Patient Care

• Provide compassionate, respectful and patient-centered care at all times.
• Support patients in improving and maintaining their health and wellbeing.
• Provide appropriate health education and advice to patients and carers.
• Maintain patient dignity, privacy and confidentiality.

Clinical Governance

• Maintain accurate, contemporaneous and confidential patient records.
• Work in accordance with practice policies and procedures and relevant professional requirements.
• Follow infection prevention and control procedures.
• Participate in clinical governance, audits and quality improvement activities where appropriate.
• Maintain professional competence and undertake appropriate continuing professional development.

Team Working

• Work effectively as part of the multidisciplinary practice team.
• Communicate effectively with GPs, nursing colleagues, Healthcare Assistants, administrative staff and other healthcare professionals.
• Contribute positively towards a supportive and professional working environment.
• Attend appropriate clinical or practice meetings as required.

Person Specification

Experience

Essential

• * Previous experience working as a Practice Nurse within General Practice / Primary Care
• * Experience of delivering immunisations and vaccinations
• * Experience of cervical screening
• * Experience in the management of long-term conditions
• * Experience in wound care and general treatment-room nursing

Desirable

• * Experience using EMIS Web or another GP clinical system
• * Experience of NHS Health Checks
• * Experience in travel health

Additional Information

Essential

• Experienced Practice Nurse required for 10 hours per week
• Lanfranc Medical Centre is looking for an experienced and enthusiastic Practice Nurse to join our friendly and supportive team for 10 hours per week. The successful candidate will have previous General Practice experience and be competent in chronic disease management, cervical screening, immunisations and vaccinations, wound care and other core Practice Nurse duties.
• Salary depending on experience.

Skills and Knowledge

Essential

• Excellent clinical and patient-care skills
• * Good written and verbal communication skills
• * Ability to work independently within professional competence
• * Ability to work effectively as part of a multidisciplinary team
• * Good organisational and time-management skills
• * Ability to maintain accurate clinical records
• * Understanding of patient confidentiality and information governance
• * Commitment to maintaining and developing professional knowledge and clinical competence
• * Ability to adapt to changing priorities within a busy General Practice environment

Desirable

• * Basic IT skills

Qualifications

Essential

• * Registered Nurse
• * Current and valid NMC registration
• * Appropriate training / competency in cervical screening
• * Appropriate training / competency in immunisations and vaccinations

Desirable

• * Additional qualifications or training in chronic disease management
• * Independent / Supplementary Prescribing qualification
• * Travel health qualification or relevant experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Lanfranc Medical Centre

Address

Lanfranc Medical Centre

2 Lanfranc Court

Greenford Road

HARROW

Middlesex

HA1 3QE

United Kingdom

Employer's website

https://www.lanfrancmedicalcentre.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

The post holder will be responsible for delivering a broad range of general practice nursing services, including health promotion, preventative healthcare, immunisation and vaccination, wound care, screening and long-term condition management.

The Practice Nurse will work collaboratively with GPs, Healthcare Assistants, Clinical Pharmacists, First Contact Physiotherapists and administrative staff to ensure patients receive safe, effective, compassionate and appropriate care.

The post holder will work within their professional competence and the NMC Code, recognising when further advice, support or clinical escalation is required.

The Practice Nurse will undertake a varied programme of clinical consultations and procedures, including:

• General nursing assessments and consultations.
• Routine observations, including blood pressure, pulse, oxygen saturations, temperature, weight and BMI.
• New patient health assessments.
• NHS Health Checks.
• Health promotion and lifestyle advice.
• Cardiovascular risk assessment.
• Smoking cessation and healthy lifestyle support.
• Wound assessment and management.
• Dressings and wound care.
• Suture and clip removal.
• ECG recording.
• Urinalysis and appropriate investigations.
• Blood sampling where trained and competent.
• Spirometry and respiratory assessments where appropriately trained.
• Ear care where appropriately trained.
• Supporting minor illness and appropriate escalation of patients where required.
• Patient education and self-management advice.
• Comply with the practice Infection Prevention and Control policy.
• Follow appropriate hand hygiene procedures.
• Use PPE appropriately.
• Maintain safe clinical environments.
• Dispose of clinical waste and sharps appropriately.
• Maintain appropriate standards of cleanliness and infection control within the treatment room.
• Report infection control concerns to the appropriate person.

• The Practice Nurse will actively promote preventative healthcare and support patients to improve their health and wellbeing.

  This may include:

  • Healthy lifestyle advice.
  • Weight management.
  • Smoking cessation.
  • Alcohol awareness.
  • Exercise and physical activity.
  • Cardiovascular risk reduction.
  • Diabetes prevention and management.
  • Respiratory health.
  • Vaccination awareness.
  • Screening programmes.
  • Self-management of long-term conditions.
• Participate in infection control audits where required.

• The Practice Nurse will contribute to the practice's clinical governance programme by:

  • Participating in clinical audits.
  • Contributing to quality improvement projects.
  • Participating in significant event reviews.
  • Identifying opportunities to improve patient care.
  • Following evidence-based clinical guidance.
  • Supporting implementation of national and local healthcare initiatives.
  • Maintaining awareness of relevant changes in primary care.
  • Contributing to practice meetings where appropriate.
  • Supporting the practice to meet CQC, NHS and contractual requirements.

Person Specification

Experience

Essential

• Experience using a clinical software system
• Attention to detail
• Excellent communication skills
• Very organised
• Well presented
• Ability to work under pressure

Desirable

• Experience in an NHS GP Practice
• Experience using EMIS Web
• Diabetes lead experience

Qualifications

Essential

• RCN qualification
• NMC registration
• Cytology trained taking Smears/HPV
• Immunisations child & travel
• Wound care
• Experience with Chronic Disease Reviews

Desirable

• Spirometry
• FeNo trained
• Specialist qualification in Diabetes

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Hook Surgery

Address

Hook Surgery

The Merritt Medical Centre

CHESSINGTON

Surrey

KT9 2GY

United Kingdom

Employer's website

https://www.hooksurgerychessington.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

The Medical Secretary provides a comprehensive, high-quality secretarial and administrative service to the Consultant Psychiatrist, GP with Specialist Interest and multidisciplinary team within the Eating Disorder Intensive Treatment Team (ED-ITT). The post holder will play a key role in supporting the effective delivery of specialist eating disorder services by ensuring efficient administrative processes and effective communication between clinicians, patients, carers and partner organisations.

Key responsibilities include providing secretarial support, managing diaries and clinics, coordinating appointments and meetings, maintaining accurate patient records, processing correspondence, handling telephone enquiries and supporting the wider multidisciplinary team with administrative tasks. The post holder will be responsible for ensuring information is managed securely and confidentially, in line with organisational policies and procedures.

The role requires excellent organisational and prioritisation skills, with the ability to manage competing demands and work to deadlines in a busy clinical environment. The post holder will liaise regularly with patients, carers, GPs, healthcare professionals and external agencies, providing a professional, courteous and responsive service at all times.

The successful candidate will contribute to the smooth running of the service through effective administration, minute taking, audit support, management of clinical correspondence and maintenance of electronic record systems, including SystmOne. They will work independently using their initiative while also contributing positively to the wider administrative and clinical team.

The post holder will support service development and continuous improvement initiatives, provide guidance and support to junior administrative staff where appropriate, and contribute to maintaining high standards of patient care through efficient and effective administrative support.

This role offers the opportunity to work within a specialist and expanding service alongside experienced clinicians and multidisciplinary colleagues, making a meaningful contribution to the care and treatment of individuals experiencing eating disorders.

Please refer to JD and person specification for full details.

Person Specification

Experience

Essential

• Previous experience as a medical secretary or senior administrator
• Proven experience of working to a deadline

Desirable

• Secretarial/significant administrative experience in a hospital or clinical setting
• Experience of working in a multidisciplinary team.

Specific skills

Essential

• Excellent audio typing and computer skills
• Excellent written and verbal
• communication skills
• Excellent organisational skills
• and ability to prioritise workload, using initiative where appropriate
• Ability to work under pressure and meet deadlines
• Able to communicate effectively with senior medical staff and service leads
• Ability to work as part of a team
• Ability to work supervised and
• unsupervised
• Ability and willingness to work flexibly to meet service need requirements
• Ability to deal with multiple requests from consultants and doctors and prioritise accordingly

Desirable

• Ability to accurately touch type
• Ability to
• communicate to people in crisis on the telephone

Qualifications

Essential

• 5 GCSEs (grades A-C) or equivalent, including English and Maths
• NVQ level 3 in Business Administration/relevant subject or able to demonstrate significant previous knowledge and experience

Desirable

• ECDL
• IT qualification
• AMSPAR Diploma
• Secretarial/word processing
• qualifications
• RSA 2 in Typewriting or equivalent skills, knowledge, and experience

Knowledge

Essential

• Proven secretarial and administrative experience
• Ability to effectively use all Microsoft packages:
• Outlook, Word, Excel, PowerPoint & Microsoft Teams
• Good understanding of confidentiality and data protection

Desirable

• Knowledge of medical terminology.
• Understanding of Out-Patient, admission and
• waiting list procedures including RTT.
• Demonstrable experience of hospital software
• e.g. SystmOne/iPM

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Livewell Southwest

Address

200 Mount Gould Road

Mount Gould

Plymouth

Devon

PL4 7PY

United Kingdom

Employer's website

https://www.livewellsouthwest.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

You will be part of a strong, well supported nursing team who work incredibly hard to support the patients with their long term conditions. You will be responsible for seeing patients for routine reviews, cervical screening, vaccinations, health checks, provide advice on disease prevention along with administration duties.

Person Specification

Qualifications

Essential

• You MUST be a qualified Nurse and worked in Primary Care previously.

Desirable

• Knowledge of SystmOne

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

The Grove Medical Centre

Address

Grove Road

Felixstowe

IP11 9GA

United Kingdom

Employer's website

https://www.grovemcfelixstowe.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Purpose of role:

To ensure good quality nursing care is available and delivered to residents, and that support workers are safely and appropriately led, supervised and supported throughout their shift. To create and maintain care plans in conjunction with residents and their families/friends.

Specific Responsibilities:

To be directly responsible to the General Manager

To be the clinical lead in charge of the home in the absence of manager or senior nurses.

To work closely with the GP and other members of the wider multiple disciplinary team

To provide care to a high standard in the following:

• End of life care
• Continence assessments
• Catheter care
• Diabetes management
• Wound care
• Assessment of unwell residents
• Clinical Observations
• Venepuncture

• Confirmation of death
• Pressure area assessment and care
• Swallowing assessments

(This list is not exhaustive and may be adapted depending on the needs of the organisation and residents in the home).

To work alongside unqualified care staff as mentor/teacher whilst on shift, developing their understanding of nursing care, and, where appropriate, teaching them the skills to take on delegated clinical tasks.as per general manager guidance

To deliver supervision meetings for care staff, in partnership with Team Leaders and wider management team

To participate in the on-call rota shared with other Nurses/Support Team Managers/management

To administer medications and carry out medication rounds when required

To maintain up to date evidence based practice and valid NMC PIN

To attend regular clinical supervisions

To attend handovers and work in partnership with Team Leaders to ensure care staff deliver tasks and attend to residents appropriately and to the required standards

To maintaining good team relationships with all staff members throughout the home

To role model behaviours, a sound work ethic and Ardale ethos at all times to junior staff, residents and visitors

Accountabilities:

Positive management feedback

Care staff are well supported and trained

Care delivery and clinical issues are handled and delivered in an exemplary manner

Resident care, welfare and safety is embedded as the most important aspect of our operation

Positive resident and family feedback

Person Specification

Qualifications

Essential

• A friendly and approachable manner
• Ability to learn and develop independently
• A proven ability to work succesfully as part of a team
• A demonstrated ability to prioritse and work under pressure
• Excellent verbal communication skills
• Nursing qualification DiPHE/BSc
• The ability to work efficiently, effectively, diligently and courteously without the need for close supervision
• A commitment to working with people in a person centred approach
• Demonstrable emotional warmth, compassion, kindness and empathy
• The ability and willingness to take on additional responsibilities and accountabilities as the job role develops
• The ability to acknowledge your own limits and ask for assistance and support when needed

Desirable

• IT literate
• Community Nursing experience
• The ability to train others to carry out delegated tasks

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Ardale Ltd

Address

Welwyn Grange

Broadwater Road

Welwyn Garden City

AL7 3EG

United Kingdom

Employer's website

https://oakhamgrange.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

1. Direct Patient Care:

   • Conduct patient consultations, including taking medical histories and performing physical examinations.
   • Administer vaccinations, including childhood immunisations, travel vaccines, and flu shots.
   • Perform diagnostic tests, such as blood pressure monitoring, blood tests, and ECGs.
   • Provide wound care, dressings, and removal of sutures.

2. Chronic Disease Management:

   • Manage and monitor patients with chronic conditions such as diabetes, asthma, and hypertension.
   • Develop and review individual care plans in collaboration with patients and other healthcare professionals.
   • Educate patients on managing their conditions, including medication management and lifestyle changes.

3. Health Promotion and Disease Prevention:

   • Conduct health assessments and screenings, including cervical smears, sexual health services, and smoking cessation support.
   • Provide health education and promotion activities to encourage healthy lifestyles.
   • Offer family planning advice and contraceptive services.

4. Administrative Duties:

   • Maintain accurate and up-to-date patient records using the practice's electronic health records (EHR) system.
   • Assist in the development and implementation of practice policies and procedures.
   • Participate in audit and quality improvement initiatives to enhance patient care.

5. Collaboration and Communication:

   • Work closely with GPs, healthcare assistants, and other members of the practice team to coordinate patient care.
   • Liaise with external agencies and services, such as hospitals and community services, to ensure continuity of care.
   • Participate in team meetings, case conferences, and professional development sessions.

6. Professional Development:

   • Stay current with nursing practice developments, guidelines, and regulations.
   • Participate in ongoing training and continuing professional development (CPD) activities.
   • Supervise and mentor junior staff and student nurses as required.

Person Specification

Qualifications

Essential

• Registered Nurse (RN) with valid Nursing and Midwifery Council (NMC) registration.

Experience

Essential

• Registered Nurse (RN) with valid Nursing and Midwifery Council (NMC) registration.
• Proven experience in a primary care or community nursing setting.
• Strong clinical skills, including phlebotomy, immunisation, and chronic disease management.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong organisational and time-management abilities.
• Proficiency in using electronic health records (EHR) and other medical software.

Desirable

• Additional qualifications or certifications in areas such as chronic disease management, family planning, or health promotion.
• Experience with NHS systems and protocols.
• Knowledge of local health and social care services.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Stanhope Mews West Surgery

Address

7 Stanhope Mews West

London

SW7 5RB

United Kingdom

Employer's website

https://stanhopemewswest.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

We are looking for a registered nurse who:

• Holds current NMC registration
• Has experience working in general practice/primary care
• Has excellent clinical and communication skills
• Is committed to providing safe, compassionate and high-quality patient care
• Can work independently while also being an effective member of a team
• Has a professional, approachable and positive attitude
• Is organised and able to manage a varied workload

Person Specification

Qualifications

Essential

• Holds current NMC registration.
• Has experience working in general practice/primary care

Desirable

• Practice Nurse experience is preferred, although we would welcome applications from nurses with relevant transferable experience and a keen interest in developing their career in primary care.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

The Grove Road Practice

Address

Grove Road Practice

83 Grove Road

Sutton

Surrey

SM1 2DB

United Kingdom

Employer's website

https://www.groveroadpracticesutton.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

Job Purpose

The Healthcare Assistant and GP Assistant will work as an important member of the practice team supporting the delivery of high quality patient care and the effective day to day running of the practice

The role combines clinical Healthcare Assistant responsibilities with GP Assistant reception and administrative duties The post holder will work under appropriate clinical supervision and within their level of training and competency They will be expected to work flexibly according to patient and practice needs

Clinical Responsibilities

The post holder will undertake appropriately delegated clinical duties which may include phlebotomy and preparation of samples blood pressure and pulse monitoring height weight and body mass index measurements electrocardiogram recording urinalysis health checks and basic health and lifestyle observations

The post holder may support long term condition monitoring including diabetes cardiovascular and respiratory reviews by undertaking appropriate observations and tests

Depending on experience training and competency the role may also include wound care dressings removal of sutures or clips and other appropriately delegated clinical procedures

The post holder will prepare patients and clinical rooms for examinations assist clinicians with procedures provide chaperoning when required recognise and escalate abnormal observations or concerns and accurately record clinical information in the patient record

GP Assistant Responsibilities

The post holder will support GPs and other clinicians with appropriately delegated tasks This may include preparing patients for review obtaining relevant observations supporting routine patient related administrative tasks processing appropriate correspondence and documentation arranging follow up appointments investigations or reviews as directed and communicating routine information to patients

The post holder will also support recall and monitoring systems help coordinate patient care and ensure agreed actions are completed

Reception and Administrative Responsibilities

As part of a small practice team the post holder will provide reception and administrative support This will include greeting and assisting patients answering telephone calls booking cancelling and amending appointments processing patient requests and directing patients to the appropriate service or member of the team

The role may also include processing administrative tasks and correspondence scanning filing accurately recording information supporting recall monitoring and follow up processes and providing general administrative support to ensure the smooth running of the practice

Clinical Rooms Equipment and Stock

The post holder will help maintain safe organised and effective clinical areas Responsibilities will include preparing and maintaining clinical rooms ensuring equipment and consumables are available monitoring stock levels and expiry dates requesting or ordering stock cleaning clinical equipment and reporting equipment faults or concerns promptly

Infection Prevention and Control

The post holder will follow practice infection prevention and control policies and procedures including appropriate hand hygiene use of protective equipment safe disposal of clinical waste and sharps cleaning of equipment and maintaining appropriate standards within clinical areas

Safeguarding

The post holder will complete appropriate safeguarding training remain alert to potential safeguarding concerns follow practice safeguarding procedures and escalate concerns promptly to the appropriate clinician or safeguarding lead

Patient Safety

The post holder will follow practice policies procedures and clinical protocols recognise the limits of their role and seek advice when required They will escalate abnormal clinical observations and urgent concerns appropriately maintain accurate and timely patient records and report incidents near misses and patient safety concerns

Communication and Teamwork

The post holder will communicate professionally and compassionately with patients carers and colleagues and work collaboratively with GPs healthcare professionals reception and administrative colleagues

They will contribute positively to the practice team attend relevant meetings and training communicate concerns promptly and treat patients colleagues and visitors with dignity and respect

Confidentiality and Information Governance

The post holder will maintain the confidentiality of patient staff and practice information Patient information must only be accessed where there is a legitimate work related reason and all information must be handled in accordance with relevant practice and information governance requirements

Health and Safety

The post holder will comply with practice health and safety policies and take reasonable care of their own safety and that of colleagues patients and visitors Hazards accidents incidents and faulty equipment must be reported promptly

Equality Diversity and Dignity

The post holder will support the practice's commitment to equality diversity and inclusion and treat all patients carers visitors and colleagues fairly and with dignity and respect

Training and Development

The post holder will participate in induction mandatory training competency assessments and ongoing development relevant to the role Training and support may be provided to develop additional Healthcare Assistant and GP Assistant skills according to practice needs and the experience of the successful candidate

The post holder must not undertake a clinical procedure independently until appropriately trained and assessed as competent where required

Quality Improvement

The post holder will contribute to maintaining and improving the quality of patient care This may include participating in audits monitoring programmes patient safety initiatives and service improvement activities

General Responsibilities

The post holder will work flexibly according to the needs of the practice maintain professional standards follow relevant practice policies and procedures maintain accurate records participate in appraisal and training and undertake other reasonable duties appropriate to the level and nature of the role

This job description provides an outline of the main responsibilities of the post and is not intended to be exhaustive Duties may change according to the needs of the practice developments within primary care and the skills and competencies of the post holder

All clinical duties must be undertaken within the post holder's training competence and scope of practice and under appropriate clinical supervision

Person Specification

Qualifications

Essential

• Good standard of general education including English and Maths or equivalent
• Relevant healthcare experience or a recognised Healthcare Assistant Healthcare Support Worker or equivalent qualification
• Willingness to undertake training and competency assessments relevant to the role
• Commitment to ongoing learning and professional development

Desirable

• Healthcare related qualification at Level Two or Level Three or equivalent
• Phlebotomy training and competency
• Training in electrocardiograms NHS Health Checks wound care or long term condition monitoring
• Care Certificate or equivalent healthcare training
• Previous training or qualification relevant to general practice or primary care

Qualifications

Essential

• Good standard of general education including English and Maths or equivalent
• Relevant healthcare experience or a recognised Healthcare Assistant Healthcare Support Worker or equivalent qualification
• Willingness to undertake training and competency assessments relevant to the role
• Commitment to ongoing learning and professional development

Desirable

• Healthcare related qualification at Level Two or Level Three or equivalent
• Phlebotomy training and competency
• Training in electrocardiograms NHS Health Checks wound care or long term condition monitoring
• Care Certificate or equivalent healthcare training
• Previous training or qualification relevant to general practice or primary care

Experience

Essential

• Previous experience working in a healthcare or patient facing environment
• Experience communicating effectively with patients and members of the public
• Experience working as part of a team
• Experience maintaining confidentiality and handling sensitive information
• Experience using computer systems and accurately recording information
• Ability to manage a varied workload and work effectively in a busy environment

Desirable

• Previous experience working as a Healthcare Assistant GP Assistant or Healthcare Support Worker
• Previous experience working within general practice or primary care
• Experience and competency in phlebotomy
• Experience undertaking blood pressure monitoring electrocardiograms NHS Health Checks and long term condition observations
• Experience of wound care and dressings
• Experience using EMIS Web or another clinical system
• Experience of reception or administrative work within a healthcare setting

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Yellow Practice

Address

Rodney Road

Walton-on-thames

Surrey

KT12 3LB

United Kingdom

Employer's website

https://yellowpracticewalton.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job Responsibilities

• Assist in and perform routine tasks related to patient care as directed by senior nursing staff and GPs
• Cytology Provide cervical screening and sexual health services as per contract requirements.
• Wound care / ulcer care/Doppler
• Removal of Sutures
• New Patient Medicals/Urinalysis
• ECGs
• Asthma/FENO Readings/Spirometry
• Venepuncture
• Hypertension Management
• Ear syringing
• Routine immunisations/Childhood immunisations
• Chaperoning and assisting patients where appropriate who are being examined by another clinician
• Requesting pathology tests, for example urine culture, swabs
• Following agreed clinical protocols with referral to senior nurses or GPs as appropriate

Other tasks will include:

• Maintaining and cleaning equipment used by the nurses and GPs
• Maintaining GP and Nurses rooms, stocking and rotating items as required
• Maintain general tidiness and cleanliness of nurses and treatment rooms
• Maintain stock of waiting room leaflets as instructed by partners and Practice Manager
• Ordering of vaccinations to maintain stock levels
• Participation in administrative systems in the Practice
• At all times there will be a need to maintain accurate records
• A duty to advise senior nurses of potential problems or errors within a range of assigned tasks
• Attend and participate in any Practice meetings when required.

Contribution To the implementations of Services:

• To support the Infection Prevention Control (IPC) Team/Lead to work to the IPC Policy supporting the implementation of audits, training, support and evidence of compliance to the Practice Manager
• To assess the needs of patients ensuring the provision of healthcare is appropriate, incorporating evidence-based practice
• As required, to provide routine nursing care to patients in accordance with clinical based evidence, NICE and the NSF
• Conduct chronic disease reviews (asthma, COPD) within your remit
• Ensure accurate coding and documentation to support QOF indicators
• Monitor and recall patients for annual reviews and follow-ups where required
• Support vaccination and immunisation programmes (e.g., flu, shingles)
• Support the team to improve QOF performance
• Support the Delivery of services under Enhanced Services (ES), Local Incentive Schemes (LIS), and Directed Enhanced Services (DES) within your remit
• Contribute to data collection and reporting for contract compliance
• As required, advise potential diagnosis and manage acute and chronic conditions within your remit
• To review patient medications to enhance compliance in accordance to own scope of practice
• To request pathology services and process pathology results as required
• To oversee the provision of chronic disease clinics, delivering patient care as necessary, referring patients to secondary/specialist care as required
• to maintain accurate clinical records in conjunction with current legislation
• To ensure read codes are used effectively
• To understand practice and local policies for substance abuse and addictive behaviour, referring patients appropriately
• To assist GPs with minor surgery when required
• To prioritise health issues and intervene appropriately
• To support the team in dealing with clinical emergencies
• To assist vaccination programme clinics for adults and children

The responsibilities described above are not exhaustive and may be amended from time to time in line with the needs of the practice. The post holder may be required to undertake other duties commensurate with the grade and scope of the role, subject to workload, staffing requirements and their level of competence.

Person Specification

Experience

Essential

• Experience of working in a primary care, community nursing, or comparable healthcare setting.
• Experience of delivering patient-centred nursing care.
• Experience of chronic disease management, including long-term conditions such as asthma & COPD
• Experience and Accredited Qualifications in Spirometry testing
• Experience in Performing FeNO Testing and Using FeNO Equipment
• Experience of undertaking wound care, including wound assessment and removal of sutures and staples.
• Experience of immunisation and vaccination programmes.
• Experience of ECG recording.
• Experience of health promotion and preventative healthcare.
• Experience of maintaining accurate clinical records using electronic patient record systems.
• Experience of working independently and managing a caseload within own scope of practice.
• Experience of working effectively within a multidisciplinary team.
• Experience of following clinical protocols, policies and procedures.
• Experience of requesting pathology tests and managing results within own scope of practice.

Desirable

• Experience of working within a GP practice environment.
• Experience of cervical cytology screening.
• Experience of supporting childhood immunisation programmes.
• Experience of women's health services, including contraception advice.
• Experience of using SystmOne clinical system.
• Experience of supporting digital triage systems such as Anima Health.
• Experience of infection prevention and control activities.
• Experience of quality improvement initiatives, audits, benchmarking, QOF or enhanced services.
• Experience of managing care for elderly or housebound patients.
• Experience of mentoring, teaching or supervising students and junior staff.

Qualifications

Essential

• Registered Nurse (Nursing and Midwifery Council)
• Flexibility to work outside of core office hours
• Disclosure Barring Service (DBS) check
• Occupational Health FIT clearance
• Meet the requirements and produce evidence for nurse revalidation
• Evidence of continuing professional development (CPD) commensurate with the role of a Practice Nurse
• Experience of working in a primary care environment
• Experience of chronic disease management
• Experience of working autonomously
• Wound care/removal of sutures and staples
• ECGs
• New patient medicals
• Requesting pathology tests and processing the results, advising patients accordingly
• Understanding the importance of evidence-based practice
• Understand the requirement for PGDs and associated policy
• Ability to record accurate clinical notes
• Ability to work within own scope of practice and understanding when to refer to GPs
• Chaperone procedure
• Women's health (cervical cytology, contraception, etc.)
• Experience and Accredited Qualifications in Spirometry testing
• Proficiency in Performing FeNO Testing and Using FeNO Equipment
• Excellent communication skills (written and oral)
• Effective time management (planning and organising)
• Ability to work as a team member and autonomously
• Good interpersonal skills
• Problem solving and analytical skills
• Ability to follow clinical policy and procedure
• Polite and confident
• Flexible and co-operative
• High levels of integrity and loyalty
• Sensitive and empathetic in distressing situations
• Effectively able to communicate and understand the needs of the patient
• Commitment to ongoing professional development
• Punctual and committed to supporting the team effort

Desirable

• Venepuncture
• Strong IT skills
• Clear, polite telephone manner
• Knowledge of public health issues in the local area
• Awareness of issues within the wider health arena
• Knowledge of health promotion strategies
• Chronic disease management
• Experience of managing elderly and housebound patients
• Experience of quality initiatives, i.e., benchmarking
• Mentor or teaching qualification
• Post graduate diploma or degree (Chronic Disease Management)
• Nurse prescriber
• Family planning qualification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Albany House Medical Centre

Address

3 Queen Street

Wellingborough

Northants

NN8 4RW

United Kingdom

Employer's website

https://www.albanyhousemedicalcentre.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

As a phlebotomist you will work as part of the Healthcare Support team to provide a safe, effective and patient-focused phlebotomy service. The role will involve undertaking venepuncture, preparing and handling blood samples, maintaining accurate clinical records and supporting patients throughout the blood-taking process.

The postholder will also undertake routine health assessment measurements, including recording height, weight, Body Mass Index (BMI), smoking and alcohol status.

The role will involve working closely with the nursing team, GPs, GP Assistants, Healthcare Assistants and wider multidisciplinary team, maintaining high standards of infection prevention, confidentiality, patient dignity and safety. The postholder will work within their training, competence and agreed scope of practice and contribute to the smooth and effective delivery of clinical services.

A full Job Description and Person Specification is available as an attachment to this vacancy and provides further information about the duties, responsibilities and requirements of the post.

Working Hours

37.5 hours per week (full-time) preferred. We may also consider applications from candidates seeking a minimum of 30 hours per week.

Working hours will be scheduled within the Practice's opening hours, Monday to Friday 08.00 to18.30 and Saturday 09.00 to17.00

Person Specification

Personal Qualities

Essential

• Caring, compassionate and patient-focused.
• Reliable, punctual and professional.
• Friendly and approachable.
• Confident and competent in dealing with patients.
• Accurate and conscientious.
• Able to work efficiently in a busy environment.
• Flexible and adaptable.
• Committed to high standards of patient care and continuous improvement.

Qualifications

Essential

• English and Maths qualification at GCSE Grade C or 4 or equivalent, or demonstrable equivalent literacy and numeracy skills.

Desirable

• Recognised Phlebotomy/Venepuncture qualification or relevant competency-based training.
• NVQ Level 2 in Customer Service or equivalent relevant experience/qualification.
• NVQ Level 2 or Level 3 in Health and Social Care or equivalent.
• Additional relevant clinical or healthcare qualifications

Experience

Essential

• Experience of working with patients, service users or the general public.
• Experience of providing good customer service and communicating effectively and professionally with patients and colleagues.
• Ability to work independently and as part of a wider clinical team.
• Good attention to detail and a commitment to accurate record keeping and handling of clinical information.
• Understanding of patient confidentiality, privacy and dignity.
• Ability to remain calm, patient and reassuring when supporting patients who may be anxious or nervous about blood tests.
• Willingness to undertake relevant training and maintain clinical competence.

Desirable

• Previous experience of phlebotomy/venepuncture, preferably within a healthcare or General Practice setting.
• Experience of working within a clinical or patient-facing environment.
• Experience of undertaking routine health assessments or clinical observations.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Drs Reddy & Nunn

Address

The Medical Centre

Station Avenue

Bridlington

East Riding of Yorkshire

YO16 4LZ

United Kingdom

Employer's website

https://www.drsreddyandnunn.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Clinical practice

Assess, plan, develop, implement and evaluate treatment programmes that promote health and well-being

Assess, plan, implement and evaluate individual treatment plans for patients with a known long-term condition

Proactively identify, diagnose and manage treatment plans for patients at risk of developing a long-term condition as appropriate

Work with other health care professionals to diagnose, monitor, manage and treat long-term conditions, including non-drug-based treatment methods using a management plan, and in line with national and local policies and practice needs

Review medication for therapeutic effectiveness, appropriate to patient needs and in accordance with evidence-based practice and national and practice protocols

Work with patients in order to support adherence to prescribed treatments

Provide information and advice on prescribed or over-the-counter medication on medication regimens, side-effects and interactions

Prioritise health problems and intervene appropriately to assist the patient in complex, urgent or emergency situations, including initiation of effective emergency care

Support patients to adopt health promotion strategies that promote patients to live healthily, and apply principles of self-care

Support and manage health needs of women presenting for family planning and cervical cytology consultations

Recognise, assess and refer patients presenting with mental health needs

Implement and participate in vaccination and immunisation programmes for both adults and children

Advise, support and administer vaccinations where appropriate for patients travelling abroad

Promote and deliver evidence-based care for patients presenting with aural conditions

Meet the needs of patients presenting for opportunistic wound care

Communication

Demonstrate sensitive communication styles to ensure patients are fully informed and consent to treatment

Communicate effectively with patients and carers, recognising the need for alternative methods of communication to overcome different levels of understanding, cultural background and preferred ways of communicating

Anticipate barriers to communication and take action to improve communication

Act as an advocate when representing patients and colleagues

Delivering a quality service

Recognise and work within own competence and professional code of conduct as regulated by the NMC

Produce accurate, contemporaneous and complete records of patient consultation, consistent with legislation, policies and procedures

Prioritise, organise and manage own workload in a manner that maintains and promotes quality

Deliver care according to NICE guidelines, local and national policies and evidence-based care

Assess effectiveness of care delivery through self and peer review, benchmarking and formal evaluation

Participate in the maintenance of quality governance systems and processes across the practice

Utilise the audit cycle as a means of evaluating the quality of the work of self and the team, implementing improvements where required

Collaborate on improving the quality of health care in partnership with other clinical teams, responding to local and national policies and initiatives as appropriate

Evaluate the patients response to health care provision and the effectiveness of care

Support and participate in shared learning across the practice and wider organisation

Participate in the management and review of patient complaints, and identify learning from clinical incidents and near-miss events using a structured framework (eg root-cause analysis)

Participate in the performance monitoring review of the team, providing feedback as appropriate

Understand and apply legal policy that supports the identification of vulnerable and abused children and adults, being aware of statutory child/vulnerable adult health procedure and local guidance

Work within policies regarding family violence, vulnerable adults, substance abuse and addictive behaviour, and refer as appropriate

Support and participate in the delivery of clinical research trials as necessary

Leadership personal and people development

Take responsibility for own development learning and performance including participating in clinical supervision and acting as a positive role model

Support the development of others in order to maximise potential

Actively promote the workplace as a learning environment, encouraging everyone to learn from each other and from external good practice

Encourage others to make realistic self-assessment of their application of knowledge and skills, challenging any complacency and actions that are not in the interest of the public and/or users of services

Act as a clinical leader in the delivery of GPN services to patients, ensuring that the needs of the patient are the priority

Participate in planning and implementing changes within the area of care and responsibility

Work with practice management to ensure sufficient staff of appropriate ability, quality and skill-mix are available to meet current and future service delivery

Contribute and participate in the development of local guidelines, protocols and standards

Participate in the planning and engagement of practice-based commissioning or similar initiatives

Ensure awareness of sources of support and guidance (eg PALS), and provide information in an acceptable format to all patients, recognising any difficulties and referring where appropriate

Promote the role of the GPN in the provision of care

Team working

Understand own role and scope, and identify how this may develop over time

Work as an effective and responsible team member, supporting others and exploring the mechanisms to develop new ways of working

Delegate clearly and appropriately, adopting the principles of safe practice and assessing competence

Ensure clear referral mechanisms are in place to meet patient need

Prioritise own workload and ensure effective time-management strategies are embedded within the culture of the team

Work effectively with others to clearly define values, direction and policies impacting upon care delivery

Participate in team activities that create opportunities to improve patient care

Participate in and support local projects as agreed with the practice management team

Management of risk

Manage and assess risk within the areas of responsibility, ensuring adequate measures are in place to protect staff and patients

Monitor work areas and practices to ensure they are safe and free from hazards and conform to health, safety and security legislation, policies, procedures and guidelines

Ensure safe storage, rotation and disposal of vaccines and drugs

Follow the stock management procedure in the ordering, use and control of stock

Understand and maintain cold chain when accepting delivery or moving stock that requires temperature to be monitored

Maintain your own responsibility for all PGD sign off and updating

Oversee the monitoring, stock control and documentation of controlled drug usage according to legal requirements

Support members of the nursing team to undertake mandatory and statutory training requirements

Apply infection-control measures within the practice according to local and national guidelines

Apply policies that reduce environmental health risks, are culturally sensitive and increase access to health care for all

Participate in the local implementation strategies that are aligned to the values and culture of general practice

Utilising information

Use technology as an aid to management in planning, implementation and monitoring, presenting and communicating information

Review and process data using accurate Read codes to ensure easy and accurate retrieval for monitoring and audit processes

Manage information searches using the internet and local library databases, for example, the retrieval of relevant information for patients on their condition

Understand the responsibility of self and others regarding the Freedom of Information Act

Nurse Prescribing For Prescribing Nurses only

Follow best practice prescribing medications and dressings within your scope of professional practice.

Review medications opportunistically and during chronic disease appointments

Learning and development

Act as mentor to students, assessing competence against set standards as requested and if appropriately qualified

Disseminate learning and information gained to other team members in order to share good practice and inform others about current and future developments

Assess own learning needs and undertake learning as appropriate

Make effective use of learning opportunities within and outside the workplace, evaluating their effectiveness and feeding back relevant information

Provide an educational role to patients, carers, families and colleagues in an environment that facilitates learning

Person Specification

Experience

Essential

• Clinical skills eg: cervical cytology, immunisation, vaccination, wound care, phlebotomy, ear care, assisting minor surgery, travel health, sexual health, contraception, chaperoning, Blood pressures, ECG.
• Experience of management of long term conditions
• Communication skills written and verbal
• Negotiation and conflict management
• IT skills
• Polite and professional

Desirable

• Knowledge of QOF and GP contracts
• Experience of working in a GP Practice
• SystmOne Knowledge

Qualifications

Essential

• ESSENTIAL
• First level RGN or equivalent
• Active NMC registration
• Relevant nursing/health degree

Desirable

• DESIRABLE
• Practice nurse qualification
• Specialist qualification/diploma (diabetes/asthma/copd)
• Mentorship qualification

Skills

Essential

• Team player
• Ability to support other staff
• Enthusiastic
• Flexible

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Kingskerswell & Ipplepen Medical Practice

Address

School Road

Kingskerswell

Devon

TQ12 5DJ

United Kingdom

Employer's website

https://kkipp.gpsurgery.net (Opens in a new tab)

Job description

Job responsibilities

The Phlebotomist will be an important member of the Healthcare Support team, providing a safe, caring and professional phlebotomy service to our patients.

The post holder will undertake venepuncture/phlebotomy within their training, competence and agreed scope of practice, ensuring patients receive a positive and reassuring experience. The role will include the accurate identification, labelling and handling of blood samples, maintaining appropriate clinical records and following Practice and laboratory procedures.

You will work closely with nurses, GPs, GP Assistants, Healthcare Assistants and the wider multidisciplinary team, maintaining high standards of infection prevention and control, confidentiality, patient dignity and safety.

Full training and support will be provided, including appropriate competency assessment, making this an excellent opportunity for someone who is keen to develop their clinical skills within General Practice. The successful candidate will be expected to participate in training and ongoing development and to recognise and appropriately escalate any concerns regarding patients.

A full Job Description and Person Specification is available as an attachment to this vacancy and provide further information about the duties, responsibilities and requirements of the role.

Person Specification

Qualifications

Essential

• GCSE English and Maths at Grade C/4 or equivalent.
• Willingness and ability to undertake phlebotomy training and competency assessment.

Desirable

• NVQ Level 2 or Level 3 in Health and Social Care or equivalent.
• Relevant healthcare qualification or equivalent experience and transferable skills.
• Training in infection prevention and control.
• Previous phlebotomy or venepuncture training/qualification.

Personal Qualities

Essential

• Caring, compassionate and patient-focused.
• Reliable, punctual and professional.
• Friendly and approachable.
• Confident and competent in dealing with patients.
• Accurate and conscientious.
• Able to work efficiently in a busy environment.
• Flexible and adaptable.
• Committed to high standards of patient care and continuous improvement.

Experience

Essential

• Experience of working with patients or service users.
• Ability to communicate effectively and professionally with patients and colleagues.
• Ability to work independently and as part of a wider clinical team.
• Good attention to detail and a commitment to accurate record keeping.
• Understanding of patient confidentiality, privacy and dignity.
• Ability to remain calm and reassuring when dealing with patients who may be anxious about blood tests.
• Willingness to undertake relevant training and maintain clinical competence

Desirable

• Previous experience working as a Phlebotomist within General Practice, primary care or a community setting.
• Previous experience of venepuncture.
• Experience of using SystmOne or another electronic clinical record system.
• Experience of working with laboratory specimen collection and processing.
• Experience of working with patients who may have difficult venous access or additional needs.
• Experience of working within an NHS or healthcare environment.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Drs Reddy & Nunn

Address

The Medical Centre

Station Avenue

Bridlington

East Riding of Yorkshire

YO16 4LZ

United Kingdom

Employer's website

https://www.drsreddyandnunn.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job Responsibilities

• Assist in and perform routine tasks related to patient care as directed by senior nursing staff and GPs
• Cytology Provide cervical screening and sexual health services as per contract requirements.
• Wound care / ulcer care/Doppler
• Removal of Sutures
• New Patient Medicals/Urinalysis
• ECGs
• Asthma/Peak Flow Readings/Spirometry
• Venepuncture
• Hypertension Management
• Ear syringing
• Routine immunisations/Childhood immunisations
• Chaperoning and assisting patients where appropriate who are being examined by another clinician
• Requesting pathology tests, for example urine culture, swabs
• Following agreed clinical protocols with referral to senior nurses or GPs as appropriate

Other tasks will include:

• Maintaining and cleaning equipment used by the nurses and GPs
• Maintaining GP and Nurses rooms, stocking and rotating items as required
• Maintain general tidiness and cleanliness of nurses and treatment rooms
• Maintain stock of waiting room leaflets as instructed by partners and Practice Manager
• Ordering of vaccinations to maintain stock levels
• Participation in administrative systems in the Practice
• At all times there will be a need to maintain accurate records
• A duty to advise senior nurses of potential problems or errors within a range of assigned tasks
• Attend and participate in any Practice meetings when required.

Contribution To the implementations of Services:

• To support the Infection Prevention Control (IPC) Team/Lead to work to the IPC Policy supporting the implementation of audits, training, support and evidence of compliance to the Practice Manager
• To assess the needs of patients ensuring the provision of healthcare is appropriate, incorporating evidence-based practice
• As required, to provide routine nursing care to patients in accordance with clinical based evidence, NICE and the NSF
• Conduct chronic disease reviews (e.g., diabetes, asthma, COPD, hypertension) within your remit
• Ensure accurate coding and documentation to support QOF indicators
• Monitor and recall patients for annual reviews and follow-ups where required
• Support vaccination and immunisation programmes (e.g., flu, shingles)
• Support the team to improve QOF performance
• Support the Delivery of services under Enhanced Services (ES), Local Incentive Schemes (LIS), and Directed Enhanced Services (DES) within your remit
• Contribute to data collection and reporting for contract compliance
• As required, advise potential diagnosis and manage acute and chronic conditions within your remit
• To review patient medications to enhance compliance in accordance to own scope of practice
• To request pathology services and process pathology results as required
• To oversee the provision of chronic disease clinics, delivering patient care as necessary, referring patients to secondary/specialist care as required
• to maintain accurate clinical records in conjunction with current legislation
• To ensure read codes are used effectively
• To understand practice and local policies for substance abuse and addictive behaviour, referring patients appropriately
• To assist GPs with minor surgery when required
• To prioritise health issues and intervene appropriately
• To support the team in dealing with clinical emergencies
• To assist vaccination programme clinics for adults and children

The responsibilities described above are not exhaustive and may be amended from time to time in line with the needs of the practice. The post holder may be required to undertake other duties commensurate with the grade and scope of the role, subject to workload, staffing requirements and their level of competence.

Person Specification

Experience

Essential

• Experience of working in a primary care, community nursing, or comparable healthcare setting.
• Experience of delivering patient-centred nursing care.
• Experience of chronic disease management, including long-term conditions such as asthma, COPD, diabetes, or hypertension.
• Experience of undertaking wound care, including wound assessment and removal of sutures and staples.
• Experience of immunisation and vaccination programmes.
• Experience of ECG recording.
• Experience of health promotion and preventative healthcare.
• Experience of maintaining accurate clinical records using electronic patient record systems.
• Experience of working independently and managing a caseload within own scope of practice.
• Experience of working effectively within a multidisciplinary team.
• Experience of following clinical protocols, policies and procedures.
• Experience of requesting pathology tests and managing results within own scope of practice.

Desirable

• Experience of working within a GP practice environment.
• Experience of cervical cytology screening.
• Experience of spirometry and respiratory disease management.
• Experience of supporting childhood immunisation programmes.
• Experience of NHS Health Checks.
• Experience of women's health services, including contraception advice.
• Experience of using SystmOne clinical system.
• Experience of supporting digital triage systems such as Anima Health.
• Experience of infection prevention and control activities.
• Experience of quality improvement initiatives, audits, benchmarking, QOF or enhanced services.
• Experience of managing care for elderly or housebound patients.
• Experience of mentoring, teaching or supervising students and junior staff.

Qualifications

Essential

• Registered Nurse (Nursing and Midwifery Council)
• Flexibility to work outside of core office hours
• Disclosure Barring Service (DBS) check
• Occupational Health FIT clearance
• Meet the requirements and produce evidence for nurse revalidation
• Evidence of continuing professional development (CPD) commensurate with the role of a Practice Nurse
• Experience of working in a primary care environment
• Experience of chronic disease management
• Experience of working autonomously
• Wound care/removal of sutures and staples
• ECGs
• New patient medicals
• Requesting pathology tests and processing the results, advising patients accordingly
• Understanding the importance of evidence-based practice
• Understand the requirement for PGDs and associated policy
• Ability to record accurate clinical notes
• Ability to work within own scope of practice and understanding when to refer to GPs
• Chaperone procedure
• Womens health (cervical cytology, contraception, etc.)
• Spirometry
• Excellent communication skills (written and oral)
• Effective time management (planning and organising)
• Ability to work as a team member and autonomously
• Good interpersonal skills
• Problem solving and analytical skills
• Ability to follow clinical policy and procedure
• Polite and confident
• Flexible and co-operative
• High levels of integrity and loyalty
• Sensitive and empathetic in distressing situations
• Effectively able to communicate and understand the needs of the patient
• Commitment to ongoing professional development
• Punctual and committed to supporting the team effort

Desirable

• Venepuncture
• Feno Testing
• Strong IT skills
• Clear, polite telephone manner
• Knowledge of public health issues in the local area
• Awareness of issues within the wider health arena
• Knowledge of health promotion strategies
• Chronic disease management
• Experience of managing elderly and housebound patients
• Experience of quality initiatives, i.e., benchmarking
• Mentor or teaching qualification
• Post graduate diploma or degree (Chronic Disease Management)
• Nurse prescriber
• Family planning qualification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Albany House Medical Centre

Address

3 Queen Street

Wellingborough

Northants

NN8 4RW

United Kingdom

Employer's website

https://www.albanyhousemedicalcentre.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Clinical Duties

• Deliver a range of nursing services including wound care, dressings, immunisations, and cervical screening
• Undertake health assessments and screenings (e.g. blood pressure, ECGs, spirometry)
• Support patients with long-term conditions such as Diabetes, Asthma, COPD and Hypertension
• Administer and vaccinations and umminisations in line with Patient Group Directions (PGDs)

Health Promotion & Patient Education

• Provide advice on lifestyle changes, including smoking cessation, weight management, and exercise where required
• Support national screening and vaccination programmes
• Promote patient self-care and wellbeing

Chronic Disease Management

• Run clinics for chronic conditions (e.g., diabetes, COPD, cardiovascular disease)
• Monitor patient progress and adjust care plans in collaboration with GPs
• Maintain accurate and up-to-date patient records

Administrative & Team Duties

• Maintain accurate clinical records using the practices IT system
• Ensure clinical equipment is maintained appropriately
• Participate in clinical audits and quality improvement initiatives
• Work collaboratively with GPs, healthcare assistants, and administrative staff

Person Specification

Experience

Essential

• Previous experience of working within a Nursing team
• Experience of working within a General Practice setting

Qualifications

Essential

• Nursing Degree and NMC registered.

Desirable

• Qualifications in Long Term Condition Management such as Diabetes, and Respiratory conditions.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

SSP Health

Address

Montague Medical Practice

Fifth Avenue

Goole

East Yorkshire

DN14 6JD

United Kingdom

Employer's website

https://www.ssphealth.com/ (Opens in a new tab)