Job description

Job responsibilities

Key Responsibilities

You will be required to

Act upon most alerts (e.g., QOF) and reminders during a routine consultation i.e. (10 minutes).

Provide all GP services required as part of the PMS contract held between the practices and the commissioning primary care agency, including all core services such as Child Health Surveillance

Undertake Duty Doctor and Paperwork Doctor duties on a rota basis.

Undertake surgeries during extended hours in accordance with the access needs of the practice population and the contractual obligation of the practice

Provide cross cover, where necessary and practical, at the other practices

Respond to medical problems presented by patients, including history taking, examination, investigation, diagnosis, treatment, and referral where appropriate.

Provide appropriate preventative health care and advice.

Provide medical support as required to patients referred by nursing staff

Provide free certification in line with Schedule 9 of NHS GMS Regulations (1992).

Adhere to any practice prescribing formulary, local and national guidelines.

Make professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation

Record clear and contemporaneous I.T. based consultation notes to agreed standards;

Collect data for audit purposes

Compile and issue computer-generated acute and repeat prescriptions (avoiding hand-written prescriptions whenever possible)

In general, the post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care.

Other responsibilities with the Practice

Engaging in appropriate lifelong educational and audit activity to maintain clinical competence and performance, including the completion of objectives agreed by you and the practice, in an annual Personal Development Plan. Your Personal Development Plan must be in line with the Practice Development Plan.

Actively participating in the training and development of nurses, medical students, and GP trainees in the practice.

Supporting the practice staff and responding to requests for advice and assistance from the practice reception, secretarial and nursing staff.

Attend prescribing, palliative care, clinical and practice meetings.

You will be expected to take part in clinical meetings, be prepared to chair these and present clinical topics as required for the maintenance of educational standards and high-quality care. You will receive feedback from the partners via peer review and to act upon recommendations and demonstrate change

Provide additional enhanced services to the practices that meet the needs of the practices patient population and maximise the income streams to the practice

Undertake additional training where necessary to provide these enhanced services

You are required to actively participate in Practice Based Commissioning - this will include reducing first outpatient attendances, demand management, monitoring of activity including peer review and data validation

Awareness of and compliance with all relevant practice policies/guidelines, e.g., prescribing, confidentiality, data protection, health and safety, annual QOF Assessment of the Practice.

Meet all tight timescales/deadlines for audits and written returns to ensure that the Practice meets quality standards and receives the designated funding (e.g., Locally Commissioned Services returns, annual QOF audit etc.)

This list is not exhaustive, and all team members should be prepared to accept additional, or surrender existing duties, to enable the efficient running of the organisation.

Key Relationships

Internal

Members of the Senior Management team

Members of the Partnership Board

Colleagues within The Bourne Partnership

External

Suppliers of services

Other GP practices and practice groups

Other external organisations

Confidentiality / Data Protection / Freedom of Information

Post holders must maintain the confidentiality of information about patients, staff, and other health service business in accordance with the Data Protection Act of 1998. Post holders must not, without prior permission, disclose any information regarding patients or staff. If any member of staff has communicated any such information to an unauthorised person, those staff will be liable to disciplinary action up to and including dismissal. Moreover, the Data Protection Act 1998 also renders an individual liable for prosecution in the event of unauthorised disclosure of information. Following the Freedom of Information Act (FOI) 2005, post holders must apply the organisations FOI procedure if they receive a written request for information.

Information Governance

All staff must comply with information governance requirements. These includes statutory responsibilities (such as compliance with the Data Protection Act), following national guidance (such as the NHS Confidentiality Code of Practice) and compliance with local policies and procedures (such as the Trust's Confidentiality policy). Staff are responsible for any personal information (belonging to staff or patients) that they access and must ensure it is stored, processed, and forwarded in a secure and appropriate manner

Equal Opportunities

Post holders must at all times fulfil their responsibilities with regard to The Bourne Partnerships Equal Opportunities Policy and equality laws.

Health and Safety

All post holders have a responsibility, under the Health and Safety at Work Act (1974) and subsequently published regulations, to ensure that The Bourne Partnerships health and safety policies and procedures are complied with to maintain a safe working environment for patients, visitors, and employees.

Infection Control

All post holders have a personal obligation to act to reduce healthcare-associated infections (HCAIs). They must attend mandatory training in Infection Control and be compliant with all measures required to reduce HCAIs. All post holders must comply with the Partnerships Infection Control Policies, including those that apply to their duties, such as Hand Decontamination Policy and Personal Protective Equipment Policy. Risk Management All post holders have a responsibility to report risks such as clinical and non-clinical accidents or incidents promptly. They are expected to be familiar with The Bourne Partnerships use of risk assessments to predict and control risk, as well as the incident reporting system for learning from mistakes and near misses in order to improve services. Post holders must also attend training identified by their manager or stated to be mandatory.

Flexible Working

As an organisation we are committed to developing our services in ways that best suit the needs of our patients. This means that some staff groups will increasingly be asked to work a more flexible shift pattern and multiple sites so that we can offer services in the evenings or at weekends.

Safeguarding children and vulnerable adults

Post holders have a general responsibility for safeguarding children and vulnerable adults in the course of their daily duties and for ensuring that they are aware of the specific duties relating to their role.

Sustainability

It is the responsibility of all staff to minimise the environmental impact by recycling wherever possible, switching off lights, computers, monitors and equipment when not in use, minimising water usage and reporting faults promptly.

Smoking Policy

The Bourne Partnership is committed to providing a healthy and safe environment for staff, patients, and visitors. Staff are therefore not permitted to smoke on organisational property.

Person Specification

Experience

Essential

• Experience of using EMIS.
• Working on video/telephone consultations.
• Experience of working within a GP practice.
• Post graduate qualification in General Practice e.g. MRCGP/MRCP
• Completion of GP vocational training

Desirable

• Minimum 2 years of General Practice experience

Personal Qualities

Essential

• Personal qualities
• Polite and confident
• Flexible and co-operative
• Excellent people skills
• Motivated and proactive
• Ability to use initiative and judgement
• High levels of integrity and loyalty
• Sensitive and empathetic in distressing situations
• Ability to work under pressure
• Confident, assertive, and resilient
• Other requirements
• Disclosure Barring Service (DBS) check
• Maintain confidentiality at all times
• Enjoy working within a large clinical team Interest in a chronic disease.

Desirable

• Flexibility to work outside of core office hours

Skills

Desirable

• GP trainer or trainer in training
• Extended access 07:30 start on some days
• Women's health, coils

Qualifications

Essential

• Full registration with GMC Medical Degree GP registrar training

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Esher Green Surgery

Address

Esher Green Drive

Esher

Surrey

KT10 8BX

United Kingdom

Employer's website

https://www.eshergreensurgery.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

• Key Responsibilities:

  1. Scanning

  2. Scan and file all incoming paperwork onto patient records

  3. Check scanning for duplicates to ensure only one copy of documents is placed on patient records

  4. Using the agreed scanning protocol, assign documents into the relevant folders to be actioned by the appropriate team members

  1. Electronic Document Transfer Administration

  2. File all EDTs into the Emis patient records

  3. Using the agreed protocol, assign EDTs into the relevant folders to be actioned by the appropriate team members

  4. Ensure all EDTs are filed and assigned within a suitable timeframe

  1. Registrations

  2. Oversees all aspects of Patient Registrations

  3. Manages the automated system of patient registrations

  4. Inputs patient registrations from paper forms

  5. Ensures all patient registrations are actioned in a timely manner

  6. Ensure the appropriate safeguarding alerts are actioned

  7. Manage any alerts that are highlighted after a patient registration

  8. Manages GP2GP note transfers

  1. Patient Deductions

  2. Oversee all aspects of patient deductions

  1. Patient Notes/Records Administration

  2. Receiving patient notes from PCSE

  3. Ensuring Notes are sent back to PCSE as required

  4. Ensuring EMIS is kept up to date with the whereabouts of the patient notes

  5. Scanning patient notes onto EMIS in a timely manner

  1. Patient Details

  2. Administering all Patient changes of details

  3. Ensure EMIS is up to date with patient changes of details

  1. Clinical Coding

  2. Code medical records as directed by the clinical team and pharmacy team

  1. Private Medical Administration

  2. Oversee and manage all the private medical administration

  3. Ensure all work is done in a timely manner

  4. Ensure payment is received before work is carried out

  1. Reception

  2. Provide cover on reception as required

  3. Support the administration of reception duties, as required

  1. Patient Screening Programmes

  2. Manage and oversee Patient screening programmes: Bowel, Breast, cytology and any other relevant programmes

  3. Ensure non-responders are contacted to encourage participation

  1. Baby Clinics

  2. Oversee and manage the appointment booking for new baby checks

  3. Liaise with patients to ensure these appointments are booked in

  1. Administration Functions

  2. Provide administrative support as needed

  3. Provide Administration cover when required to ensure smooth practice operations.

  4. Carry out any administrative duties as required by the practice

  5. Assist with Quality of Framework (QoF) and other clinical recalls as appropriate

  This list is not exhaustive, and all team members should be prepared to accept additional duties or surrender existing duties to enable the efficient running of the organisation

  Your individual job plan will be agreed with your line manager. This will be subject to change in accordance with the needs of the organisation

Person Specification

Knowledge, Skills & Experience

Essential

• Excellent Telephone Skills
• Sound Verbal Communication Skills
• Microsoft Office Skills
• Active Listening Skills
• Professionalism
• Customer/patient focussed
• Good Organisational Skills
• Informing Others
• Handling Pressure
• Strong Team player
• Confidentiality / Data Protection knowledge

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Esher Green Surgery

Address

Esher Green Drive

Esher

Surrey

KT10 8BX

United Kingdom

Employer's website

https://www.eshergreensurgery.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

• Key Responsibilities:

  1. Scanning

  2. Scan and file all incoming paperwork onto patient records

  3. Check scanning for duplicates to ensure only one copy of documents is placed on patient records

  4. Using the agreed scanning protocol, assign documents into the relevant folders to be actioned by the appropriate team members

  1. Electronic Document Transfer Administration

  2. File all EDTs into the Emis patient records

  3. Using the agreed protocol, assign EDTs into the relevant folders to be actioned by the appropriate team members

  4. Ensure all EDTs are filed and assigned within a suitable timeframe

  1. Registrations

  2. Oversees all aspects of Patient Registrations

  3. Manages the automated system of patient registrations

  4. Inputs patient registrations from paper forms

  5. Ensures all patient registrations are actioned in a timely manner

  6. Ensure the appropriate safeguarding alerts are actioned

  7. Manage any alerts that are highlighted after a patient registration

  8. Manages GP2GP note transfers

  1. Patient Deductions

  2. Oversee all aspects of patient deductions

  1. Patient Notes/Records Administration

  2. Receiving patient notes from PCSE

  3. Ensuring Notes are sent back to PCSE as required

  4. Ensuring EMIS is kept up to date with the whereabouts of the patient notes

  5. Scanning patient notes onto EMIS in a timely manner

  1. Patient Details

  2. Administering all Patient changes of details

  3. Ensure EMIS is up to date with patient changes of details

  1. Clinical Coding

  2. Code medical records as directed by the clinical team and pharmacy team

  1. Private Medical Administration

  2. Oversee and manage all the private medical administration

  3. Ensure all work is done in a timely manner

  4. Ensure payment is received before work is carried out

  1. Reception

  2. Provide cover on reception as required

  3. Support the administration of reception duties, as required

  1. Patient Screening Programmes

  2. Manage and oversee Patient screening programmes: Bowel, Breast, cytology and any other relevant programmes

  3. Ensure non-responders are contacted to encourage participation

  1. Baby Clinics

  2. Oversee and manage the appointment booking for new baby checks

  3. Liaise with patients to ensure these appointments are booked in

  1. Administration Functions

  2. Provide administrative support as needed

  3. Provide Administration cover when required to ensure smooth practice operations.

  4. Carry out any administrative duties as required by the practice

  5. Assist with Quality of Framework (QoF) and other clinical recalls as appropriate

  This list is not exhaustive, and all team members should be prepared to accept additional duties or surrender existing duties to enable the efficient running of the organisation

  Your individual job plan will be agreed with your line manager. This will be subject to change in accordance with the needs of the organisation

Person Specification

Knowledge, Skills & Experience

Essential

• Excellent Telephone Skills
• Sound Verbal Communication Skills
• Microsoft Office Skills
• Active Listening Skills
• Professionalism
• Customer/patient focussed
• Good Organisational Skills
• Informing Others
• Handling Pressure
• Strong Team player
• Confidentiality / Data Protection knowledge

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Esher Green Surgery

Address

Esher Green Drive

Esher

Surrey

KT10 8BX

United Kingdom

Employer's website

https://www.eshergreensurgery.co.uk/ (Opens in a new tab)