Job description

Job responsibilities

The postholder will be responsible for the safe and efficient delivery of COVID-19 vaccines to patients in their homes across the East Surrey area. They will also be responsible for entering data into the appropriate clinical systems and maintaining effective communication with the Primary Care Network (PCN).

This work will be carried out in collaboration with the practice teams within the relevant PCN.

Key Responsibilities

• To assist practices with the administration of vaccinations for their patient lists, both in surgeries and in patients homes.
• To take responsibility for the collection and safe transport of vaccine supplies and consumables from practices within the PCN, following the appropriate governance processes.
• To visit housebound patients, assess their clinical suitability for vaccination, and obtain informed consent before administering the vaccine, as appropriate.
• To enter data promptly into point-of-care systems and update the practices with any relevant information.

• To manage your own workload efficiently and effectively on a daily basis, with support from the practice teams.

• Adhere to DHC policies and procedures, as well as relevant legislation, including the requirements of any professional bodies.

• Attend mandatory training as identified by DHC and ensure that it is kept up to date at all times.

• Maintain the confidentiality of information relating to patients, staff, and DHC business, in accordance with the Data Protection Act 2018 and the Caldicott Principles.

Person Specification

Experience

Essential

• Experience working as part of a team.
• Working knowledge of health and safety, including the safe transport of medication and adherence to cold chain procedures.
• Strong communication skills.
• Approachable and able to respond to the needs of frail patients.
• Used to working independently and self-motivated.
• Ability to assess and respond to risks or unexpected events with sound clinical reasoning.
• Working knowledge of Mental Capacity and its application in practice.
• Trained and competent in managing anaphylaxis.

Desirable

• Full driving licence and access to a car.

Qualifications

Essential

• Registered nurse or relevant healthcare professional qualified to deliver vaccines independently.
• Current training in vaccine delivery.

Desirable

• Current NHSE approved training for delivering vaccines.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Dorking Healthcare Ltd.

Address

Holmhurst Medical Centre

12 Thornton Side

Redhill

RH1 2NP

United Kingdom

Employer's website

https://dhcclinical.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

HEALTH CARE ASSISSTANT / PHLEBOTOMIST

HOURS: 28 hours per week hours to be negotiated over 4 days

Job summary

Working under the direct supervision of the nurse practitioner and senior practice nurses and strictly in accordance with specific practice guidelines and protocols, the healthcare assistant will assist the practice clinical team in the provision and delivery of prescribed programmes of patient care.

Duties and responsibilities:

New patient health checks

ECG recording

Phlebotomy

Minor wound care under the direct supervision of the practice nurse

Flu vaccination and pneumococcal under PSD completed by GP

Chaperoning duties

Checking trollies in clinical rooms to ensure stock is in date and available for all clinicians

Check the emergency trolley weekly

To order pathology supplies and medical supplies.

Ensure stock rotation and recording of deliveries

Monitor fridge temp each morning on the remote website, in line with the cold chain policy

Processing and management of laboratory samples requested by GPs/nurses

Assisting in the assessment and surveillance of patients health and well-being

Helping to raise awareness of health and well-being, and how it can be promoted

Assisting with the collection and collation of data on needs related to health and well-being

Assisting the admin in the booking of annual reviews and recall for new patient health checks

Confidentiality

• In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
• In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
• Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

Health & Safety

The post-holder will implement and lead on a full range of promotion and management of their own and others health and safety and infection control as defined in the practice Health & Safety policy, the practice Health & Safety manual, and the practice Infection Control policy and published procedures. This will include (but will not be limited to):

• Using personal security systems within the workplace according to practice guidelines
• Awareness of national standards of infection control and cleanliness, and regulatory / contractual / professional requirements, and good practice guidelines
• Responsible for the correct and safe management of the specimens process, including collection, labelling, handling, use of correct and clean containers, storage and transport arrangements
• Management and maintenance of Personal Protective Equipment (PPE) for the practice, including provision, ordering, availability and ongoing correct usage by staff
• Responsible for hand hygiene across the practice
• Ownership of infection control and clinically based patient care protocols, and implementation of those protocols across the practice
• Active observation of current working practices across the practice in relation to infection control, cleanliness and related activities, ensuring that procedures are followed and weaknesses / training needs are identified, escalating issues as appropriate
• Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks across the clinical and patient process
• Making effective use of training to update knowledge and skills, and initiate and manage the training of others across the full range of infection control and patient processes
• Monitoring practice facilities and equipment in relation to infection control, ensuring that provision of hand cleansing facilities, wipes etc, is sufficient to ensure a good clinical working environment. Lack of facilities to be escalated as appropriate.
• Safe management of sharps procedures including training, use, storage and disposal
• Using appropriate infection control procedures, maintaining work areas in a tidy, clean and sterile, and safe way, free from hazards. Initiation of remedial / corrective action where needed or escalation to responsible management
• Actively identifying, reporting, and correction of health and safety hazards and infection hazards immediately when recognised
• Keeping own work areas and general / patient areas generally clean, sterile, identifying issues and hazards / risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation (where appropriate) with other sector managers
• Undertaking periodic infection control training
• Routine management of own team / team areas, and maintenance of workspace standards
• Waste management including collection, handling, segregation, container management, storage and collection
• Spillage control procedures, management and training
• Decontamination control procedures, management and training, and equipment maintenance
• Maintenance of sterile environments
• Demonstrate due regard for safeguarding and promoting the welfare of children.

Equality and diversity

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

• Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
• Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
• Behaving in a manner that is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings, priorities and rights.

Personal/Professional development

The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:

• Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
• Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work

Quality

The post-holder will strive to maintain quality within the practice, and will:

• Alert other team members to issues of quality and risk
• Assess own performance and take accountability for own actions, either directly or under supervision

• Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
• Work effectively with individuals in other agencies to meet patients needs
• Effectively manage own time, workload and resources

Communication:

The post-holder should recognize the importance of effective communication within the team and will strive to:

• Communicate effectively with other team members
• Communicate effectively with patients and carers
• Recognize peoples needs for alternative methods of communication and respond accordingly

Contribution to the Implementation of Services:

The post-holder will:

• Apply practice policies, standards and guidance
• Discuss with other members of the team how the policies, standards and guidelines will affect own work

Person Specification

Experience

Essential

• Essential
• Previous experience working in a healthcare or patient-facing environment.
• Experience of taking blood samples independently and safely.
• Ability to communicate effectively and sensitively with patients.
• Understanding of patient confidentiality and information governance.
• Ability to work independently within agreed competencies and recognise when clinical advice is required.
• Ability to work effectively as part of a multidisciplinary team.
• Good organisational and time-management skills.

Desirable

• Previous experience as a Healthcare Assistant/Phlebotomist within general practice or primary care.
• Experience using EMIS or a similar clinical system.
• Experience undertaking HCA procedures such as ECGs, blood pressure monitoring, NHS Health Checks, urinalysis, wound care and suture/staple removal.
• Experience of clinical stock management and maintaining clinical areas.

Additional Criteria

Essential

• Caring, compassionate and patient-focused approach.
• Friendly, professional and approachable manner.
• Reliable, punctual and well organised.
• Flexible approach to work and willingness to support colleagues.
• Commitment to infection prevention and control, safeguarding, health and safety, equality and diversity.
• Willingness to undertake an appropriate DBS check.
• Ability to maintain strict patient confidentiality at all times.
• Ability to work the hours required by the practice.

Qualifications

Essential

• Essential
• Competent and experienced in phlebotomy.
• Good standard of written and spoken English.
• Basic IT skills.
• Willingness to undertake mandatory and role-specific training.
• Willingness to maintain and develop competencies relevant to the HCA role.

Desirable

• Desirable
• Care Certificate, Healthcare Assistant qualification or equivalent.
• Relevant clinical training and competency certificates.
• Training in ECGs, NHS Health Checks, wound care, suture/staple removal, urinalysis and blood pressure monitoring.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Elizabeth House Medical Practice

Address

Elizabeth House Medical

515 Limpsfield Road

Warlingham

Surrey

CR6 9LF

United Kingdom

Employer's website

https://www.elizabethhousemedicalpractice.nhs.uk/ (Opens in a new tab)