Job summary

Do you have experience in urgent and emergency care? Are you passionate about patient care? Do you have a can-do attitude and want to support the health system and patients getting more efficient care? Then this opportunity is for you.

Join the Norfolk and Waveney Unscheduled Care Coordination Hub (N&W UCCH). The UCCH is an integrated service, which brings together all the system health providers, to enable patients to get care in the right place, at the right time, by the right professional(s).

Main duties of the job

You'll be working closely with members of our ambulance service, acute trusts, social care, and community care in an innovative integrated team; working across organisation boundaries, enabling a system-wide response that improves patients' care, experience and outcome.

About us

To triage incoming referrals assessing the patient's needs, determining the priority of care and processing the referrals accordingly. To contribute to the delivery of high standards of health care to patients by overseeing and responding to the remote monitoring systems supported by the senior clinical team.

To lead the triage team and contribute to the co-ordination within the Unscheduled Care Coordination Hub (UCCH), in the effective and timely triage of incoming referrals assessing the patient's needs, determining the priority of care and processing the referrals accordingly.

This is predominantly a non-patient facing role but with regular opportunities to maintain clinical competencies.

Please note, the selection processes at East of England Community Health and Care NHS Trust are in place to ensure we recruit candidates with the right values and skills, please be advised that the use of AI in applications are monitored. We remain watchful of candidates who misuse these tools to generate an application that doesn't accurately reflect their skills.

Details

Date posted

03 November 2026

Pay scheme

Agenda for change

Band

Band 6

Salary

£39,959 to £48,117 a year per annum

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

839-8405154-JH

Job locations

Reed house

Peachman way

Norwich

NR7 0WF

United Kingdom

Job description

Job responsibilities

To triage patients referred to UCCH as part of the multidisciplinary team.

To assess and prescribe care pathways for patients in a crisis situation with long term conditions, the frail & elderly, palliative and end of life care and/or rehabilitation needs, to achieve quality of life and independence where possible.

To work within the integrated team to support early discharge from hospital. To work within the integrated team to prevent unnecessary admission to hospital.

To work with all health care professionals, and statutory/non statutory agencies to provide a seamless, integrated service to our service users.

To support activity within UCR Hub (triage) and Community Virtual Ward.

To assess, prescribe and arrange care interventions and assessments for all patients referred to the Single Point of Access [UCCH, 2h-Urgent Community Response (UCR), Rapid Response and Virtual Ward (VW)].

Job description Job responsibilities To triage patients referred to UCCH as part of the multidisciplinary team. To assess and prescribe care pathways for patients in a crisis situation with long term conditions, the frail & elderly, palliative and end of life care and/or rehabilitation needs, to achieve quality of life and independence where possible. To work within the integrated team to support early discharge from hospital. To work within the integrated team to prevent unnecessary admission to hospital. To work with all health care professionals, and statutory/non statutory agencies to provide a seamless, integrated service to our service users. To support activity within UCR Hub (triage) and Community Virtual Ward. To assess, prescribe and arrange care interventions and assessments for all patients referred to the Single Point of Access [UCCH, 2h-Urgent Community Response (UCR), Rapid Response and Virtual Ward (VW)].

Person Specification

Qualifications

Essential

• Current NMC registration or Current HCPC registration
• Adult Nursing BSc or Paramedic Sciences BSc
• Evidence of continuing professional development

Desirable

• Experience in Advanced Consultation skills
• Assessor/mentorship preparation; ENB 998 or equivalent

Experience

Essential

• Evidence of working at band 5 level within the community or acute setting
• Knowledge of additional specialist areas through in-house training & short courses
• Triage experience

Desirable

• Admission Avoidance experience
• Knowledge of remote monitoring and available technology

Skills, Abilities and Knowledge

Essential

• Good communicator
• Highly motivated
• Able to provide high standards of care
• Tact & diplomacy
• Empathy & sensitivity
• Ability to use own initiative
• Good concentration for patient care and inputting data/patient records.
• A team player
• Work flexibly to accommodate patient/service needs.

Desirable

• Interest in learning new skills for remote clinical monitoring

Communication

Essential

• Good communication skills
• Good observational & reporting skills
• Good interpersonal skills

Personal and People Development

Essential

• oProfessional appearance
• oBe able to: Kneel, bend & stoop, and work in cramped environments
• oManoeuvre limbs of around 5-6 kg
• oManoeuvre patients using handling aids
• oBe reliable

Personal Attributes / Behaviours (linked to the Trust's Behaviour Framework

Essential

• oAble to identify with the Trust's commitment to safeguarding and promoting the welfare of children and young people/vulnerable adults.

Other

Essential

• oThe post holder will need to be passed fit to perform full duties of the post through occupational health with any reasonable aids and adaptations if necessary.
• oMust hold full and valid and driving licence and have access to a vehicle
• oAble to communicate effectively in written and verbal English Language
• oThis is a 7 day a week service and some weekend working will be expected. Hours of service delivery, 8am-8pm

Person Specification Qualifications Essential Current NMC registration or Current HCPC registration Adult Nursing BSc or Paramedic Sciences BSc Evidence of continuing professional development Desirable Experience in Advanced Consultation skills Assessor/mentorship preparation; ENB 998 or equivalent Experience Essential Evidence of working at band 5 level within the community or acute setting Knowledge of additional specialist areas through in-house training & short courses Triage experience Desirable Admission Avoidance experience Knowledge of remote monitoring and available technology Skills, Abilities and Knowledge Essential Good communicator Highly motivated Able to provide high standards of care Tact & diplomacy Empathy & sensitivity Ability to use own initiative Good concentration for patient care and inputting data/patient records. A team player Work flexibly to accommodate patient/service needs. Desirable Interest in learning new skills for remote clinical monitoring Communication Essential Good communication skills Good observational & reporting skills Good interpersonal skills Personal and People Development Essential oProfessional appearance oBe able to: Kneel, bend & stoop, and work in cramped environments oManoeuvre limbs of around 5-6 kg oManoeuvre patients using handling aids oBe reliable Personal Attributes / Behaviours (linked to the Trust's Behaviour Framework Essential oAble to identify with the Trust's commitment to safeguarding and promoting the welfare of children and young people/vulnerable adults. Other Essential oThe post holder will need to be passed fit to perform full duties of the post through occupational health with any reasonable aids and adaptations if necessary. oMust hold full and valid and driving licence and have access to a vehicle oAble to communicate effectively in written and verbal English Language oThis is a 7 day a week service and some weekend working will be expected. Hours of service delivery, 8am-8pm

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

East of England Community Health and Care NHS Trust

Address

Reed house

Peachman way

Norwich

NR7 0WF

United Kingdom

Employer's website

https://www.eastofenglandcommunityhealthandcare.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

East of England Community Health and Care NHS Trust

Address

Reed house

Peachman way

Norwich

NR7 0WF

United Kingdom

Employer's website

https://www.eastofenglandcommunityhealthandcare.nhs.uk/ (Opens in a new tab)

Job summary

We have an exciting opportunity for a Band 6 Senior Wellbeing Practitioner to join the Peterborough Mental Health Support Team with a team base in Hampton, Peterborough.

The Senior Wellbeing Practitioner role is an opportunity to deliver evidence-based early interventions to parents and young people, working across both educational settings and healthcare sectors. This role also helps to develop and support colleagues by offering supervision and supporting trainee staff with their learning and understanding of the role. You will be part of the senior team helping to develop and improve our service to deliver effective interventions in a timely way.

Mental Health Support Teams work in collaboration with education settings to provide early intervention to children, young people and their families/carers for mild to moderate mental health difficulties.

The role requires the applicant to travel around the area to allocated schools.

Why not click on the link to the Job Description and find out more about the role.

We look forward to receiving your application!

Should we receive a high number of applications, we reserve the right to close this vacancy at any point after 9 November 2026

Main duties of the job

You will be working in a creative environment where evidence-based interventions, new ideas, ways of working and supporting children and young people (CYP) are actively encouraged. The approach requires flexibility and adaptability, and a passion for working with CYP in education settings.

The post holder will work as an autonomous Practitioner in education and health care settings alongside a team of mental health professionals and within the scope of their job description.

The post holder will carry out assessments, develop and deliver evidence-based interventions to children, young people, parents and carers. The interventions address mild to moderate mental health difficulties (anxiety, worries and fears, behaviour, low mood). Supporting staff is also a key element of this role and the post holder will offer case management supervision and clinical skills supervision.

The post holder will receive regular supervision to support them in their work.

About us

Rated 'Outstanding' by the Care Quality Commission, we are proud to provide high quality innovative services across most of the east of England that enable people to receive care closer to home and live healthier lives.

There's one reason why our services are outstanding - and that's our amazing staff who, for the seventh year running, rated us incredibly highly in the national staff survey.If you share our passion for innovative and high-quality care delivery, then please submit your application and join us on our exciting journey as a leading-edge specialist community provider. All are welcome to apply and our promise to you is a culture which prioritises staff engagement and development.Please be aware that East of England Community Health and Care NHS Trust will never ask applicants to pay fees at any stage of the recruitment process, including job applications, sponsorship arrangements, or employment offers. All recruitment communications and job applications should only be made through our official careers website and published contact details.If you receive a suspicious job offer or recruitment-related communication, do not make any payments, share personal information, or provide identity documents. We encourage you to report the matter to your local police or relevant law enforcement agency. Any concerns relating to potential recruitment fraud should also be reported to our Local Counter Fraud Specialist (LCFS) as soon as possible.

Details

Date posted

02 November 2026

Pay scheme

Agenda for change

Band

Band 6

Salary

£39,959 to £48,117 a year per annum, pro-rata

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

448-CCYP-8391317

Job locations

2 Phorpres Close

Cygnet Park

Peterborough

PE7 8FZ

United Kingdom

Job description

Job responsibilities

Job Purpose:

To work in an exciting service which we will be delivering across Cambridgeshire and Peterborough: The Mental Health Support Team (MHST). MHSTs will be based within schools, ensuring children and young people receive faster access to earlier mental health support. You will be one of the key team members in the setup and running of this new service.

In this role you will support and provide a high-quality service to students (and their families) experiencing mild to moderate mental health difficulties. This will be done through the supervision and line management of trainee and qualified Educational Mental Health Practitioners (EMHPs), and through direct delivery of evidence-based interventions to support the recovery of young people referred to the service, utilising skills and knowledge of CBT and child and adolescent mental health practice, and knowledge of whole school approaches to mental health. This work will be in accordance with clinical governance processes and professional standards.

Main Duties and Responsibilities

Clinical

Under the direction of the MHST Senior Clinician, be accountable and responsible for a defined clinical caseload

Provide screening, assessment, psychosocial formulations and interventions (e.g. psycho-educational interventions, Guided Self Help, CBT, solution focused work, systemic work and group support), and to measure outcomes for all interventions, for mild to moderate mental health difficulties in educational settings

Provide a service that is comprehensive and accessible to the whole school community, targeting mild to moderate mental health problems in children and young people aged 4 to 19 years old

Provide a service that is equitable and non-discriminatory in terms of age, gender, ethnicity and disability or any other protected characteristic

Support professionals in making appropriate referrals and in carrying out the mental health aspects of their own roles. To liaise closely with other professionals including colleagues in the Emotional Health and Wellbeing Service, YOUnited, Paediatricians, Specialist Child and Adolescent Mental Health services, school counsellors, Childrens Services and other voluntary agencies

Make appropriate referrals to other service providers in the statutory and voluntary sectors and redirect clients to other sources of appropriate support within the local community as required

To provide consultation as required to other professionals (such as teachers and Family Workers) around mental health issues in children and young people in educational settings

Clinically develop the provision of group work for children/young people and training for teaching staff, to include training and mentoring EMHP colleagues in order to improve the quality of the group work and training that we deliver

To work creatively with other members of the team to create training packages for teachers and support/awareness sessions for young people and parents/carers

Develop a local knowledge of the locality and its services and facilities, particularly in relation to mental health issues

To deliver psychoeducation and support to parents/carers and teachers, conveying formulations with sensitivity in easily understood language

To enhance emotional wellbeing and to promote or build resilience in children and young people through educational workshops, assemblies and PSHE lessons

Conduct risk assessments, prepare risk management plans and initiate appropriate action where indicated (including referrals to relevant secondary care services)

To actively contribute to team multi-disciplinary working

Demonstrate appropriate understanding of the legal and ethical issues in providing mental health care to children and/or adolescents

Demonstrate an understanding of the Mental Health Act, Mental Capacity Act and the Care Act. The post holder will also understand Safeguarding Children and Adults and Child Protection procedures

The post holder will be required to work with young people whose behaviour is personally challenging and deal with frequent exposure to highly distressing or highly emotional circumstances

To support the rollout of further MHSTs across Cambridgeshire and Peterborough

Clinical Supervision and Training

Undertake appropriate clinical supervision on a regular basis in accordance with the relevant professional guidelines and policies

Provide clinical and case supervision to Education Mental Health Practitioners (EMHPs) and Trainee EMHPs. This will involve supervising two elements of their practice:

a. Low intensity cognitive behavioural informed interventions and;b. Whole School Approach to mental health in education settingsc. Attend the EMHP Supervisors Course at the University of East Angliad. Offer training to Education staff and other agencies in CBT based interventionse. Attend locally organised and national training appropriate to the work role

Professional

Take personal (unprompted) responsibility for achieving agreed clinical activity

To develop an area of interest, in discussion with the Clinical & Team Lead to the level whereby the post holder could become a resource of information for the whole service

Adhere to the policies and procedures of the Trust and the Service

Maintain appropriate clinical records in keeping with service operational policy

Participate in setting and reviewing of objectives for the post on an annual basis

Participate in activities of continuing professional development (CPD) on an annual basis

Attend, organise and chair meetings as appropriate

Communication

Establish and maintain positive working relationships with professionals, agencies, charities and teams who also provide services to children and/or adolescents in the community. These relationships are a key part of the role in which you will be representing East of England Community Health and Care NHS Trust and will benefit the child/adolescent and/or family

Be able to clearly and effectively communicate both clinical and non-clinical information with those receiving care, their families/carers and with other professional colleagues as appropriate

The post holder will be able to demonstrate a high level of interpersonal skills, self-awareness and empathy in all communications

Represent the team at meetings as delegated by the Senior Clinician and/or Clinical & Team Lead and contribute effectively to the meeting agenda

People Management

Ensure that clinically supervised staff maintain appropriate clinical records, including outcome data, in keeping with service operational policy

Participate in regular audits of clinical activity, quarterly reporting, research projects and utilise data from the services Key Performance Indicators to enhance individual practitioners and the teams clinical practice

Take a lead or assist in the management and organisation of work as required, utilising the teams resources to ensure the effective and efficient delivery of high-quality patient care

Balance conflicting demands, including delegating work and understanding Service Key Performance Indicators

Participate in service development and make an active contribution to pursuing the aims, objectives and overall strategy of the EHWS and the Trust

Research & Development Activity

To lead and participate in regular audits, quarterly reporting, and research projects for the improvement of the teams clinical practice

To collaborate with other team members in the design and implementation of audit and research projects

Clinical and Practice Governance

Participate fully in providing quality care in line with local and national guidelines e.g. NICE Guidance & Quality Standards relating to children and/or young people with mental health difficulties and social care difficulties

Observe and maintain strict confidentiality with regards to any patient/family/staff records and information in line with the requirements of the Data Protection

Any data that is taken/shared as part of a phone call or transported, faxed or transferred electronically must be undertaken with regard to the Trust Information Governance and Information Security policies

The post holder must adhere to the Trust risk assessment and risk management processes

The post holder must adhere to infection control policies and procedures

It is a condition of your employment that you are currently registered with the relevant professional body, and it is your responsibility to maintain your professional registration

Undertake mandatory training and any other training relevant to the role as required by East of England Community Health and Care NHS Trust

Provide patients and their families/carers with information on standards they should expect from the team

The post holder is required to participate in relevant emergency preparedness processes and Business Continuity for their team and the EHWS

Job description Job responsibilities Job Purpose: To work in an exciting service which we will be delivering across Cambridgeshire and Peterborough: The Mental Health Support Team (MHST). MHSTs will be based within schools, ensuring children and young people receive faster access to earlier mental health support. You will be one of the key team members in the setup and running of this new service. In this role you will support and provide a high-quality service to students (and their families) experiencing mild to moderate mental health difficulties. This will be done through the supervision and line management of trainee and qualified Educational Mental Health Practitioners (EMHPs), and through direct delivery of evidence-based interventions to support the recovery of young people referred to the service, utilising skills and knowledge of CBT and child and adolescent mental health practice, and knowledge of whole school approaches to mental health. This work will be in accordance with clinical governance processes and professional standards. Main Duties and Responsibilities Clinical Under the direction of the MHST Senior Clinician, be accountable and responsible for a defined clinical caseload Provide screening, assessment, psychosocial formulations and interventions (e.g. psycho-educational interventions, Guided Self Help, CBT, solution focused work, systemic work and group support), and to measure outcomes for all interventions, for mild to moderate mental health difficulties in educational settings Provide a service that is comprehensive and accessible to the whole school community, targeting mild to moderate mental health problems in children and young people aged 4 to 19 years old Provide a service that is equitable and non-discriminatory in terms of age, gender, ethnicity and disability or any other protected characteristic Support professionals in making appropriate referrals and in carrying out the mental health aspects of their own roles. To liaise closely with other professionals including colleagues in the Emotional Health and Wellbeing Service, YOUnited, Paediatricians, Specialist Child and Adolescent Mental Health services, school counsellors, Childrens Services and other voluntary agencies Make appropriate referrals to other service providers in the statutory and voluntary sectors and redirect clients to other sources of appropriate support within the local community as required To provide consultation as required to other professionals (such as teachers and Family Workers) around mental health issues in children and young people in educational settings Clinically develop the provision of group work for children/young people and training for teaching staff, to include training and mentoring EMHP colleagues in order to improve the quality of the group work and training that we deliver To work creatively with other members of the team to create training packages for teachers and support/awareness sessions for young people and parents/carers Develop a local knowledge of the locality and its services and facilities, particularly in relation to mental health issues To deliver psychoeducation and support to parents/carers and teachers, conveying formulations with sensitivity in easily understood language To enhance emotional wellbeing and to promote or build resilience in children and young people through educational workshops, assemblies and PSHE lessons Conduct risk assessments, prepare risk management plans and initiate appropriate action where indicated (including referrals to relevant secondary care services) To actively contribute to team multi-disciplinary working Demonstrate appropriate understanding of the legal and ethical issues in providing mental health care to children and/or adolescents Demonstrate an understanding of the Mental Health Act, Mental Capacity Act and the Care Act. The post holder will also understand Safeguarding Children and Adults and Child Protection procedures The post holder will be required to work with young people whose behaviour is personally challenging and deal with frequent exposure to highly distressing or highly emotional circumstances To support the rollout of further MHSTs across Cambridgeshire and Peterborough Clinical Supervision and Training Undertake appropriate clinical supervision on a regular basis in accordance with the relevant professional guidelines and policies Provide clinical and case supervision to Education Mental Health Practitioners (EMHPs) and Trainee EMHPs. This will involve supervising two elements of their practice: a. Low intensity cognitive behavioural informed interventions and;b. Whole School Approach to mental health in education settingsc. Attend the EMHP Supervisors Course at the University of East Angliad. Offer training to Education staff and other agencies in CBT based interventionse. Attend locally organised and national training appropriate to the work role Professional Take personal (unprompted) responsibility for achieving agreed clinical activity To develop an area of interest, in discussion with the Clinical & Team Lead to the level whereby the post holder could become a resource of information for the whole service Adhere to the policies and procedures of the Trust and the Service Maintain appropriate clinical records in keeping with service operational policy Participate in setting and reviewing of objectives for the post on an annual basis Participate in activities of continuing professional development (CPD) on an annual basis Attend, organise and chair meetings as appropriate Communication Establish and maintain positive working relationships with professionals, agencies, charities and teams who also provide services to children and/or adolescents in the community. These relationships are a key part of the role in which you will be representing East of England Community Health and Care NHS Trust and will benefit the child/adolescent and/or family Be able to clearly and effectively communicate both clinical and non-clinical information with those receiving care, their families/carers and with other professional colleagues as appropriate The post holder will be able to demonstrate a high level of interpersonal skills, self-awareness and empathy in all communications Represent the team at meetings as delegated by the Senior Clinician and/or Clinical & Team Lead and contribute effectively to the meeting agenda People Management Ensure that clinically supervised staff maintain appropriate clinical records, including outcome data, in keeping with service operational policy Participate in regular audits of clinical activity, quarterly reporting, research projects and utilise data from the services Key Performance Indicators to enhance individual practitioners and the teams clinical practice Take a lead or assist in the management and organisation of work as required, utilising the teams resources to ensure the effective and efficient delivery of high-quality patient care Balance conflicting demands, including delegating work and understanding Service Key Performance Indicators Participate in service development and make an active contribution to pursuing the aims, objectives and overall strategy of the EHWS and the Trust Research & Development Activity To lead and participate in regular audits, quarterly reporting, and research projects for the improvement of the teams clinical practice To collaborate with other team members in the design and implementation of audit and research projects Clinical and Practice Governance Participate fully in providing quality care in line with local and national guidelines e.g. NICE Guidance & Quality Standards relating to children and/or young people with mental health difficulties and social care difficulties Observe and maintain strict confidentiality with regards to any patient/family/staff records and information in line with the requirements of the Data Protection Any data that is taken/shared as part of a phone call or transported, faxed or transferred electronically must be undertaken with regard to the Trust Information Governance and Information Security policies The post holder must adhere to the Trust risk assessment and risk management processes The post holder must adhere to infection control policies and procedures It is a condition of your employment that you are currently registered with the relevant professional body, and it is your responsibility to maintain your professional registration Undertake mandatory training and any other training relevant to the role as required by East of England Community Health and Care NHS Trust Provide patients and their families/carers with information on standards they should expect from the team The post holder is required to participate in relevant emergency preparedness processes and Business Continuity for their team and the EHWS

Person Specification

Qualifications & Training

Essential

• Educational Mental Health Practitioner (EMHP) Qualification
• Core professional qualification relevant to mental health e.g. nursing with specialism in mental health or learning disability nursing, Occupational Therapy, Social Work.
• Evidence of continued professional development

Desirable

• A qualification in provision of supervision
• Post Graduate qualification
• Registration with relevant professional body

Experience

Essential

• Two years+ experience as a Band 5 or equivalent clinician
• Able to demonstrate an appropriate level of knowledge of mental health practice from previous experience
• Demonstrate effective risk assessment and risk management experience
• Experience of providing supervision
• Experience in the delivery of evidence-based interventions for children and adolescents
• Experience in working in a team and partnership working

Desirable

• Experience of delivering training
• Experience of leadership
• Experience in developing others

Knowledge & Skills

Essential

• Excellent communication skills
• Able to effectively prioritise own workload and use team resources effectively
• Ability to use outcome measures for both clinical and audit purposes
• Risk assessment knowledge and skills
• Ability to safeguard and promote the welfare of children and young people/vulnerable adults

Desirable

• Sound knowledge of national legislation and drivers and other legislation related to the care of children and young people, educational provision and mental health
• Knowledge of NICE, CQC standards and regulations

Person Specification Qualifications & Training Essential Educational Mental Health Practitioner (EMHP) Qualification Core professional qualification relevant to mental health e.g. nursing with specialism in mental health or learning disability nursing, Occupational Therapy, Social Work. Evidence of continued professional development Desirable A qualification in provision of supervision Post Graduate qualification Registration with relevant professional body Experience Essential Two years+ experience as a Band 5 or equivalent clinician Able to demonstrate an appropriate level of knowledge of mental health practice from previous experience Demonstrate effective risk assessment and risk management experience Experience of providing supervision Experience in the delivery of evidence-based interventions for children and adolescents Experience in working in a team and partnership working Desirable Experience of delivering training Experience of leadership Experience in developing others Knowledge & Skills Essential Excellent communication skills Able to effectively prioritise own workload and use team resources effectively Ability to use outcome measures for both clinical and audit purposes Risk assessment knowledge and skills Ability to safeguard and promote the welfare of children and young people/vulnerable adults Desirable Sound knowledge of national legislation and drivers and other legislation related to the care of children and young people, educational provision and mental health Knowledge of NICE, CQC standards and regulations

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

East of England Community Health and Care NHS Trust (Cambridge)

Address

2 Phorpres Close

Cygnet Park

Peterborough

PE7 8FZ

United Kingdom

Employer's website

https://www.eastofenglandcommunityhealthandcare.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

East of England Community Health and Care NHS Trust (Cambridge)

Address

2 Phorpres Close

Cygnet Park

Peterborough

PE7 8FZ

United Kingdom

Employer's website

https://www.eastofenglandcommunityhealthandcare.nhs.uk/ (Opens in a new tab)

Job summary

An exciting opportunity has arisen for an experienced Band 6 Occupational Therapist, Physiotherapist, Nurse or Paramedic to join the Rapid Assessment & Frailty Team (RAFT) working within the emergency care settings at the Queen Elizabeth Hospital, King's Lynn. This postis integral to supporting the delivery and development of RAFT, in providing urgent and unplanned discharge planning and admission avoidance assessments.

The post holder will work alongside an existing integrated multi-disciplinary team including a co-located Social Worker, using a fusion-skilled hybrid approach, focusing on high quality frailty care, promoting comprehensive assessments and supporting hospital teams in appropriate admission avoidances over a 7-day service. A willingness to work flexibly, undertake tasks traditionally allocated to specific disciplines and a sense of humour are all requirements of the role.

You will be supported by experienced leads employed by the 2 stakeholder organisations, giving insight into true integrated partnerships and the benefits this brings.

If you are looking for a development opportunity and can work well in a time pressured environment, have great interpersonal skills and are able to think innovatively, then we need you.

It is essential that applicants have UK NHS experience and preferred to have worked as a Professional within the Acute setting.

Main duties of the job

The key features of the role are to provide:

Comprehensive specialist assessment, diagnosis and discharge care planning for patients within the speciality with an emphasis on those with highly complex multi co-morbidities and/or chronic presentation.

A prompt and effective assessment within agreed standards to ensure the appropriate and safe, timely & effective discharge of patients to home or other suitable environment.

To assist in the planning, co-ordination and evaluation of clinical input from the team within all clinical areas covered by the Rapid Assessment & Frailty Team.

When required, they will seek guidance from a senior team member for more highly complex situations. They will provide specialist assessment, diagnosis and discharge planning for patients within their own caseload ensuring to further consolidate knowledge and skills gained. This work is carried out in hospital with referrals being made to external agencies as appropriate. The post holder will maintain records as an autonomous practitioner and assist and support in the service development within the specialities.

The post holder will be supervised on a regular basis by more senior members of the Rapid Assessment & Frailty Team. The supervision, either formal or informal, takes the form of evaluating and developing practice. Advice, training and support are available as required.

About us

Find out more about working for our organisation here:

https://heyzine.com/flip-book/2565ae62eb.html

Please note, the selection processes at Norfolk Community Health and Care NHS Trust are in place to ensure we recruit candidates with the right values and skills, please be advised that the use of AI in applications are monitored. We remain watchful of candidates who misuse these tools to generate an application that doesn't accurately reflect their skills.

With effect from the 1st April 2026 Norfolk Community Health & Care NHS Trust will be merging with Cambridgeshire Community Services NHS Trust to form a new organisation. The new Trust will provide a wide range of community health and social care services to over 4 million people, with a budget of circa £380 million and a workforce of over 7,000 people.

Job summary

Are you wanting to develop your autonomy as an Advanced Clinical Practitioner?

We are a growing multidisciplinary service leading in the clinical management of patients within our Community Inpatient Units and Community Virtual Wards across Norfolk.

Our ACP workforce is from a variety of disciplines including nursing, paramedic and physiotherapy with backgrounds in primary, secondary and tertiary care covering a multitude of specialties.

This is an ACP led model which provides additional clinical and technology enabled support to a complex caseload of patients in their own homes and within a community inpatient setting who would otherwise be admitted to an acute hospital, or supporting patients being discharged.

You will make initial and follow up assessments of patients both in stable and unstable phases of their disease. Implementation of diagnostic skills including full history, appropriate clinical examination and request of investigations where required, as such this is a highly autonomous role.

This role involves travelling to various inpatient units and Virtual Ward bases / patient homes across the entirety of Norfolk, therefore a driving licence and access to a vehicle are essential.

We welcome applications from both established ACPs and those able to demonstrate significant potential to be successful in a developmental position.

Main duties of the job

Main Duties & Responsibilities

Clinical

In order to work at this level, professional requirements for advanced practice must be met.

1) The ACP will lead and maintain a culture which is open to change, new ideas, concepts and innovation.

2) Act as an advanced practitioner, demonstrating advanced clinical competence and a knowledge base beyond those associated with conventional healthcare role.

3) Undertake comprehensive clinical consultations with patients as an autonomous practitioner using their own clinical judgement to diagnose, treat, refer and/or discharge patients.

4) Make direct referrals to primary, secondary and social referrals within locally agreed pathways, guidance and protocols.

5) Ensure that patients receive high quality clinical care, delivered in a timely manner.

6) Prescribe, supply and administer medicines as indicated to address patient needs in accordance with own practice or within PGD's. Use handwritten or electronic prescribing as appropriate.

7) Ensure accurate and complete documentation of each and every patient contact.

8) Work as part of a multi-disciplinary and multi-agency team in order to ensure patients' needs are met.

9) Utilise critical thinking and problem-solving skills including critical reflection.

Apply now to join an organisation that has been awarded an Outstanding rating by the Care Quality Commission (CQC), the highest possible rating and the first stand-alone NHS community trust in the country to be awarded the title.

About us

East of England Community Health & Care NHS Trust (EEC) provide compassionate care from the start of life through to the end of life. Working in people's homes, local clinics, and community hospitals, our 5,500 colleagues serve a population of 3.5 million people across the East of England.

We believe that people are better looked after locally and this belief drives us to work hard to bring expert care to patients in our seven community hospitals, within GP surgeries and in patients' own homes. Working in the community will provide you with the opportunity to develop longer-term and more personal relationships with patients, carers, and other professionals.

We have brought together 2 outstanding community providers - Cambridgeshire Community Services NHS Trust (CCS) and Norfolk Community Health and Care NHS Trust (NCH&C).

We welcome applications from people who share our values and can help us deliver outstanding care in our local community.

Details

Date posted

15 October 2026

Pay scheme

Agenda for change

Band

Band 8a

Salary

£57,528 to £64,750 a year per annum pro rata

Contract

Permanent

Working pattern

Full-time, Part-time, Job share, Flexible working

Reference number

839-8370034-BM

Job locations

East of England Community Health and Care NHS trust

Bowthorpe Rd, Norwich

Norwich

NR2 3TU

United Kingdom

Job description

Job responsibilities

Clinical

1) Work within the Advanced Clinical Practitioner Team across the Community Inpatient Units and Community Virtual Ward across Norfolk you will provide a variety of step-down care and admission avoidance with the shared goal of providing high level care out of the acute hospital setting, wherever possible

2) Lead complex decision making, challenging conversations and balance risk management as part of your role. We work closely with service providers across the healthcare setting to prevent unnecessary admissions to acute hospitals.

3) Assess patients within the community and inpatient units providing both medical and supportive care.

4) We invite applications for full time or part time posts, flexible working and we consider trainee opportunities.

5) Trainee postswill be Band 7 and negotiated based upon learning needs. Post holder will need to complete a masters pathway and personalised training before attaining an 8a ACP position.

8) Rotations across both services are an expectation of the role

Professional

1) Combine theory and experience to operate as an expert practitioner. Your expertise will be clearly visible in clinical practice.

2) Work within your scope of practice, follow Trust policy and procedure. Conduct venepuncture / cannulation, catheterisation, ECG recording and interpretation, blood gases/ cultures and verification of expected death as well as interpreting pathology results including bloods & radiology.

3) Clerking of newly referred patients, some of which are acutely unwell and have had no prior workup, ensuring necessary investigations are requested and treatment plans commenced.

4) Provide specialist and advanced skills in patient assessment and scope of practice across a range of specialties such as history taking and physical examination.

5) Lead complex discussions with MDTs / patients / next of kins to identify appropriate locations of care, escalating where appropriate whilst advocating patient wishes

6) Where appropriate lead advanced care planning discussions, lead ReSPECT conversations and plan accordingly

7) Maintain accurate, contemporaneous, and timely care records.

8) Discharge of patients compiling discharge summaries and prescribing medications to take home.

9) Leading on discharge processes ensuring appropriate follow-up / communication

10) Prescribe, administer, and dispense appropriate medications for management and treatment of patients symptoms within Trust PGDs or own boundaries as a prescriber.

11) Respect and promote dignity, choice and autonomy of patients, families and carers.

12) Provide leadership and support during daily Red to Green and MDT meetings to support patient flow.

Clinical governance and service improvement

1)Work with clinical leads, ward managers, matron and medical staff to provide clinical leadership to other members of the team, investigate adverse clinical incidents and complaints.

2) Develop and implement clinical audits and research projects, identifying areas of best practice and areas for quality improvement.

3) Provide support and supervision to assist both internal and external learners to develop knowledge, skills and abilities.

4) Contribute to quality improvement within the service through the identification and indication of changes, which lead to evidence-based practice and improved standards of care.

5) Work with associate Directors of primary care to contribute to patient pathways in line with the EEC Clinical and Care Strategy

Human Resource Management

1) Participate in the recruitment and development of staff in the medical directorate ensuring patient care is high quality.

2) Comply with Trust policies and requirements, undertaking duties in accordance with relevant codes of professional conduct.

3) Creating a healthy working environment, focusing on health and safety policies and risk assessment.

Financial Management

1) Develop services combing high-quality patient care with effective resource allocation/utilisation.

2) Understand business planning and its utilisation in securing funding for service development.

Information Management

1) Manage information processes within the unit and use information to make timely and effective decisions.

2) Educate, understand and abide by the implications of relevant legislation and policy.

3) Provide accurate information to support and develop improvements in services. Contributing to the development of information systems, interpret and analyse data to support decision making.

4) Comply with the data protection act and Caldicott principles.

General Points

1) Carry out duties and conduct yourself in accordance with professional Codes of Conduct reflecting an attitude and appearance that promote the profession.

2) Show evidence of continual professional development using available resources, keeping up to date with current developments within the Health Service.

3) Provide cover across North, West, South and Central Norfolk. We endeavour to maximise efficiency, reducing travel where possible allocating individuals to work in geographically appropriate areas, however if needed, individuals will be required to cross-cover to ensure patient safety and service needs are met.

Care and compassion

Post holders must be able to actively demonstrate and proactively deliver effective and personal care which is safe for patients in a calm, caring and compassionate manner to every patient, every time. This should be at the core of all care planning which actively involves the patient and where appropriate their relatives/carers. With the ability to escalate areas of inter professional and multi-agency care concerns to the Ward Manager, Matron or Director of Nursing in a timely manner.

Equal Opportunities- We are an equal opportunities employer and welcome all applications irrespective of age, disability, gender, sexual orientation, race or religion. Additionally, people with disabilities that fall under the Disability Confident Scheme will be offered an interview providing they meet the minimum criteria for the post (outlined in the Person Specification). All sites are Smoke Free.

Immigration Status- Norfolk Community Health & Care NHS Trust is a diverse employer and welcomes all job applications. However, potential applicants should note that although the Trust is registered with the Home Office as a sponsor organisation for migrant workers, this is only against Tier 2 (General) visas. If you are a migrant worker from outside of the European Economic Area and do not already hold a self-gained right to work, we recommend you check the Home Office eligibility requirements before making an application.

Redeployment- Please note that in the first instance priority for this vacancy will be given to NCH&C staff who are on the Trusts Redeployment Register.

DBS- If this post is subject to a Disclosure and Barring Service (DBS) check and you are not a current employee of Norfolk Community Health and Care NHS Trust or being recruited as an Apprentice then the cost of the DBS check will be automatically removed from your first months salary. However if you are registered with the update service this may not be required.

Closing and Interview Dates-This vacancy may close early if sufficient applicants are received.

Data Protection-A privacy notice detailing how we will handle your data is attached to this advert as a document. Your application will be transferred to our recruitment management system (Trac) once the advert has closed and you will receive notification then detailing how Trac will handle your data.

Job description Job responsibilities Clinical 1) Work within the Advanced Clinical Practitioner Team across the Community Inpatient Units and Community Virtual Ward across Norfolk you will provide a variety of step-down care and admission avoidance with the shared goal of providing high level care out of the acute hospital setting, wherever possible 2) Lead complex decision making, challenging conversations and balance risk management as part of your role. We work closely with service providers across the healthcare setting to prevent unnecessary admissions to acute hospitals. 3) Assess patients within the community and inpatient units providing both medical and supportive care. 4) We invite applications for full time or part time posts, flexible working and we consider trainee opportunities. 5) Trainee postswill be Band 7 and negotiated based upon learning needs. Post holder will need to complete a masters pathway and personalised training before attaining an 8a ACP position. 8) Rotations across both services are an expectation of the role Professional 1) Combine theory and experience to operate as an expert practitioner. Your expertise will be clearly visible in clinical practice. 2) Work within your scope of practice, follow Trust policy and procedure. Conduct venepuncture / cannulation, catheterisation, ECG recording and interpretation, blood gases/ cultures and verification of expected death as well as interpreting pathology results including bloods & radiology. 3) Clerking of newly referred patients, some of which are acutely unwell and have had no prior workup, ensuring necessary investigations are requested and treatment plans commenced. 4) Provide specialist and advanced skills in patient assessment and scope of practice across a range of specialties such as history taking and physical examination. 5) Lead complex discussions with MDTs / patients / next of kins to identify appropriate locations of care, escalating where appropriate whilst advocating patient wishes 6) Where appropriate lead advanced care planning discussions, lead ReSPECT conversations and plan accordingly 7) Maintain accurate, contemporaneous, and timely care records. 8) Discharge of patients compiling discharge summaries and prescribing medications to take home. 9) Leading on discharge processes ensuring appropriate follow-up / communication 10) Prescribe, administer, and dispense appropriate medications for management and treatment of patients symptoms within Trust PGDs or own boundaries as a prescriber. 11) Respect and promote dignity, choice and autonomy of patients, families and carers. 12) Provide leadership and support during daily Red to Green and MDT meetings to support patient flow. Clinical governance and service improvement 1)Work with clinical leads, ward managers, matron and medical staff to provide clinical leadership to other members of the team, investigate adverse clinical incidents and complaints. 2) Develop and implement clinical audits and research projects, identifying areas of best practice and areas for quality improvement. 3) Provide support and supervision to assist both internal and external learners to develop knowledge, skills and abilities. 4) Contribute to quality improvement within the service through the identification and indication of changes, which lead to evidence-based practice and improved standards of care. 5) Work with associate Directors of primary care to contribute to patient pathways in line with the EEC Clinical and Care Strategy Human Resource Management 1) Participate in the recruitment and development of staff in the medical directorate ensuring patient care is high quality. 2) Comply with Trust policies and requirements, undertaking duties in accordance with relevant codes of professional conduct. 3) Creating a healthy working environment, focusing on health and safety policies and risk assessment. Financial Management 1) Develop services combing high-quality patient care with effective resource allocation/utilisation. 2) Understand business planning and its utilisation in securing funding for service development. Information Management 1) Manage information processes within the unit and use information to make timely and effective decisions. 2) Educate, understand and abide by the implications of relevant legislation and policy. 3) Provide accurate information to support and develop improvements in services. Contributing to the development of information systems, interpret and analyse data to support decision making. 4) Comply with the data protection act and Caldicott principles. General Points 1) Carry out duties and conduct yourself in accordance with professional Codes of Conduct reflecting an attitude and appearance that promote the profession. 2) Show evidence of continual professional development using available resources, keeping up to date with current developments within the Health Service. 3) Provide cover across North, West, South and Central Norfolk. We endeavour to maximise efficiency, reducing travel where possible allocating individuals to work in geographically appropriate areas, however if needed, individuals will be required to cross-cover to ensure patient safety and service needs are met. Care and compassion Post holders must be able to actively demonstrate and proactively deliver effective and personal care which is safe for patients in a calm, caring and compassionate manner to every patient, every time. This should be at the core of all care planning which actively involves the patient and where appropriate their relatives/carers. With the ability to escalate areas of inter professional and multi-agency care concerns to the Ward Manager, Matron or Director of Nursing in a timely manner. Equal Opportunities- We are an equal opportunities employer and welcome all applications irrespective of age, disability, gender, sexual orientation, race or religion. Additionally, people with disabilities that fall under the Disability Confident Scheme will be offered an interview providing they meet the minimum criteria for the post (outlined in the Person Specification). All sites are Smoke Free. Immigration Status- Norfolk Community Health & Care NHS Trust is a diverse employer and welcomes all job applications. However, potential applicants should note that although the Trust is registered with the Home Office as a sponsor organisation for migrant workers, this is only against Tier 2 (General) visas. If you are a migrant worker from outside of the European Economic Area and do not already hold a self-gained right to work, we recommend you check the Home Office eligibility requirements before making an application. Redeployment- Please note that in the first instance priority for this vacancy will be given to NCH&C staff who are on the Trusts Redeployment Register. DBS- If this post is subject to a Disclosure and Barring Service (DBS) check and you are not a current employee of Norfolk Community Health and Care NHS Trust or being recruited as an Apprentice then the cost of the DBS check will be automatically removed from your first months salary. However if you are registered with the update service this may not be required. Closing and Interview Dates-This vacancy may close early if sufficient applicants are received. Data Protection-A privacy notice detailing how we will handle your data is attached to this advert as a document. Your application will be transferred to our recruitment management system (Trac) once the advert has closed and you will receive notification then detailing how Trac will handle your data.

Person Specification

Qualifications

Essential

• Registered First Level Nurse/Therapist/Pharmacist/Paramedic
• Degree in Healthcare
• Master's in advanced practice (or working towards)
• Enhanced Clinical Assessment at L7 or working towards Independent prescriber (or working towards)
• Independent prescriber (or working towards)

Desirable

• Long term conditions qualification
• Mentoring/leadership qualification

Experience

Essential

• Significant years post Registration experience in a variety of settings
• Experience of working to protocols and guidelines
• Evidence of on-going personal and professional development
• Previous experience of developing clinical guidelines and clinical care pathways
• Experience of clinical audit
• Evidence of successful management of change

Desirable

• Previous experience in an ACP role

Skills, ability and knowledge

Essential

• Ability to work autonomously and manage own workload
• Management of patients with complex needs
• Clinical examination skills
• Accountability of own role and other roles in an ACP-led service
• Management and Leadership skills / effective change agent
• Evidence of advanced clinical practice
• Awareness of the need to focus on continuous quality improvement
• Able and willing to use Information Technology systems

Communication

Essential

• Excellent written and Verbal communication skills using the English language
• Ability to communicate with patients and families with regard to diagnosis, treatment and care planning
• Negotiation and conflict management skills

Personal and People Development

Essential

• Teaching and mentoring skills

Personal Attributes/Behaviours

Essential

• Awareness and understanding of the NHS issues relevant to advanced clinical practice
• Understanding of the Clinical Governance Framework
• Aware of the political and organisational drivers that impact on the service

Other

Essential

• Must hold full and valid driving license and have access to a vehicle
• Ability to be creative innovative and adaptable
• Organised and motivated
• Positive role model
• Flexibility to work evenings and weekends in order to meet service needs
• Required to rotate through Community Units, Admission Avoidance and Virtual Ward services

Person Specification Qualifications Essential Registered First Level Nurse/Therapist/Pharmacist/Paramedic Degree in Healthcare Master's in advanced practice (or working towards) Enhanced Clinical Assessment at L7 or working towards Independent prescriber (or working towards) Independent prescriber (or working towards) Desirable Long term conditions qualification Mentoring/leadership qualification Experience Essential Significant years post Registration experience in a variety of settings Experience of working to protocols and guidelines Evidence of on-going personal and professional development Previous experience of developing clinical guidelines and clinical care pathways Experience of clinical audit Evidence of successful management of change Desirable Previous experience in an ACP role Skills, ability and knowledge Essential Ability to work autonomously and manage own workload Management of patients with complex needs Clinical examination skills Accountability of own role and other roles in an ACP-led service Management and Leadership skills / effective change agent Evidence of advanced clinical practice Awareness of the need to focus on continuous quality improvement Able and willing to use Information Technology systems Communication Essential Excellent written and Verbal communication skills using the English language Ability to communicate with patients and families with regard to diagnosis, treatment and care planning Negotiation and conflict management skills Personal and People Development Essential Teaching and mentoring skills Personal Attributes/Behaviours Essential Awareness and understanding of the NHS issues relevant to advanced clinical practice Understanding of the Clinical Governance Framework Aware of the political and organisational drivers that impact on the service Other Essential Must hold full and valid driving license and have access to a vehicle Ability to be creative innovative and adaptable Organised and motivated Positive role model Flexibility to work evenings and weekends in order to meet service needs Required to rotate through Community Units, Admission Avoidance and Virtual Ward services

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

East of England Community Health and Care NHS Trust

Address

East of England Community Health and Care NHS trust

Bowthorpe Rd, Norwich

Norwich

NR2 3TU

United Kingdom

Employer's website

https://www.eastofenglandcommunityhealthandcare.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

East of England Community Health and Care NHS Trust

Address

East of England Community Health and Care NHS trust

Bowthorpe Rd, Norwich

Norwich

NR2 3TU

United Kingdom

Employer's website

https://www.eastofenglandcommunityhealthandcare.nhs.uk/ (Opens in a new tab)

Job summary

Are you Registered Children Nurse/Midwife/SCHPN qualified or equivalent and have Safeguarding training or experience?

Do you want a challenging but rewarding role working with various agencies?

Then this Multi-agency safeguarding hub (MASH) Health Practitioner role should interest you!

The MASH Health Practitioner will be a key member in the day to day running of the MASH health function provided by East of England Community Health and Care NHS Trust across Cambridgeshire and Peterborough.

As a key practitioner in the MASH you will be responsible for the collation and analysis of health information to contribute to multi-agency decision making to safeguard and protect children when referrals are received by Social Care.

Why not click on the link to the Job Description and find out more about the role.

We look forward to receiving your application!

Should we receive a high number of applications, we reserve the right to close this vacancy at any point after 19th October 2026

Main duties of the job

You will synthesise and analyse health information to appropriately inform strategy meetings and MASH enquiry risk assessments within the MASH.

You will apply your professional judgement and help partner agencies to understand the health view when establishing risk and applying Local Authority thresholds to children and families.

You will work alongside co-located partner agencies collaboratively to share information and contribute to joint decision making for children and families at risk,

You will participate in the evaluation of MASH processes to ensure safe and appropriate information sharing within the MASH and across the wider health economy.

You will support with the collection and review of data to support the development and understanding of the Health MASH workload.

To ensure the maintenance of high standards of record keeping and documentation on cases where information has been shared.

To highlight concerns regarding practice to the appropriate named professional within the provider organisation or directly with the ICB Designated Nurse in the case of primary care.

About us

Rated 'Outstanding' by the Care Quality Commission, we are proud to provide high quality innovative services across most of the east of England that enable people to receive care closer to home and live healthier lives.

There's one reason why our services are outstanding - and that's our amazing staff who, for the seventh year running, rated us incredibly highly in the national staff survey.

If you share our passion for innovative and high-quality care delivery, then please submit your application and join us on our exciting journey as a leading-edge specialist community provider. All are welcome to apply and our promise to you is a culture which prioritises staff engagement and development.

Please be aware that East of England Community Health and Care NHS Trust will never ask applicants to pay fees at any stage of the recruitment process, including job applications, sponsorship arrangements, or employment offers. All recruitment communications and job applications should only be made through our official careers website and published contact details.

If you receive a suspicious job offer or recruitment-related communication, do not make any payments, share personal information, or provide identity documents. We encourage you to report the matter to your local police or relevant law enforcement agency. Any concerns relating to potential recruitment fraud should also be reported to our Local Counter Fraud Specialist (LCFS) as soon as possible.

Details

Date posted

14 October 2026

Pay scheme

Agenda for change

Band

Band 6

Salary

£39,959 to £48,117 a year per annum, pro-rata

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

448-CCYP-8330916

Job locations

Cambridgeshire Constabulary Headquarters / Sand Martin House

Hinchingbrooke Business Park, Brampton Road

Huntingdon and Peterborough

PE29 6NP

United Kingdom

Job description

Job responsibilities

Job Purpose:

Respond to requests for health information within the MASH as per the memorandum of understanding, GDPR, Data Protection Act and Information Sharing Agreement to safeguard and protect children from significant harm.

Collate and analyse health information in relation to risk of significant harm to contribute to multi-agency decision making to safeguard and protect children.

Facilitate interpretation of health information in relation to safeguarding risks within own scope of practice.

Liaise with health colleagues/other health agencies where necessary and to support their attendance at strategy meetings for cases already open to them.

To actively gather, share information and participate in strategy discussions for cases that are not open to EEC currently.

Facilitate expert health advice/interpretation of health information where necessary to ensure health specific risk is fully understood and considered in decision making to safeguard children.

Signpost multi-agency colleagues to appropriate relevant health staff within the health system to seek information not readily available to EEC through SystmOne as necessary.

Support Service Lead in internal and multi-agency audits.

Liaise with health partners to share information and outcomes from MASH enquiries and Strategy meetings as appropriate.

Main Duties and Responsibilities

To manage and analyse highly complex information to appropriately inform strategy meetings and risk assessments within the MASH. East of England Health and Care NHS Trust: delivering excellence in children and young peoples health services.

Ensure the Named Professional/safeguarding team specialist nurses are aware of serious cases involving EEC and Datix system is utilised to consider learning within the Trust services.

Participate in MASH management meetings to ensure continued health contribution in the development of the MASH function.

To highlight concerns regarding practice to the appropriate named professional within the provider organisation or directly with the ICB Designated Nurse in the case of primary care.

Ensure the health team has access and share health records for children as per MASH Information Sharing Agreement and act as a conduit for information sharing between the health economy and MASH in the case of children and as appropriate parents, or carers.

Contribute to the evaluation of MASH processes from a health perspective to ensure safe and appropriate information sharing within the MASH and across the wider health economy.

To contribute to regular audit of referrals to Childrens Social Care from the Health System.

To maintain high standards of record keeping and documentation on cases where information has been shared.

To ensure regular safeguarding supervision is accessed as per the EEC Safeguarding Supervision Policy.

Communication

To establish good working relationships and work collaboratively with other agencies including social care, Police and other health care providers.

Participate in case and strategy discussions and inform decision making regarding thresholds and risk.

Contribute to the safe and effective running of the health contribution to the MASH service in a timely manner, utilising resources efficiently.

To promote effective safe communication networks between health agencies and social care.

To maintain a clear focus of healths role and offer professional challenge to support resolution of professional disagreements and disputes as needed.

Undertake Audit where required to assist the Service Lead in providing appropriate data to contribute to quality assurance of MASH activity.

Support the lead nurse to provide appropriate data as required by the MASH Operational group.

The post holder will receive safeguarding and clinical supervision from the within EEC Safeguarding Children Team and as required from the EEC Assistant Director of Safeguarding.

The post holder is expected to work in collaboration with multi-agency partners to promote effective information sharing and assessment to contribute to the safeguarding of children and vulnerable adults.

To maintain knowledge and expertise on local and national policy in relation to safeguarding children.

Ensures that own personal and professional development maintains a high level of expertise in relation to safeguarding children.

People Management

Maintaining own professional development and requirement to take part in appraisal and KSF process.

Clinical and Practice Governance

Observe and maintain strict confidentiality with regards to any patient/family/staff/records and information in line with the requirements of the Data Protection Act.

Any data that is taken/shared as part of a phone call or transported, faxed or transferred electronically must be undertaken with regard to the Trust Information Governance and Information Security policies.

The post holder must adhere to the Trust risk assessment and risk management processes

The post holder must adhere to infection control policies and procedures

It is a condition of your employment that you are currently registered with the NMC, and it is your responsibility to maintain your professional registration.

Undertake mandatory training and any other training relevant to the role as required by England

The post holder must participate in clinical and other audits as required

Participate in safeguarding supervision on a regular basis

The post holder is required to participate in relevant emergency preparedness process for their team.

Work collaboratively with partner agencies in maintaining good communication, joint working and providing advice on issues specific to health within the MASH.

Ensure that equality and diversity principles are integral to all activities

Job description Job responsibilities Job Purpose: Respond to requests for health information within the MASH as per the memorandum of understanding, GDPR, Data Protection Act and Information Sharing Agreement to safeguard and protect children from significant harm. Collate and analyse health information in relation to risk of significant harm to contribute to multi-agency decision making to safeguard and protect children. Facilitate interpretation of health information in relation to safeguarding risks within own scope of practice. Liaise with health colleagues/other health agencies where necessary and to support their attendance at strategy meetings for cases already open to them. To actively gather, share information and participate in strategy discussions for cases that are not open to EEC currently. Facilitate expert health advice/interpretation of health information where necessary to ensure health specific risk is fully understood and considered in decision making to safeguard children. Signpost multi-agency colleagues to appropriate relevant health staff within the health system to seek information not readily available to EEC through SystmOne as necessary. Support Service Lead in internal and multi-agency audits. Liaise with health partners to share information and outcomes from MASH enquiries and Strategy meetings as appropriate. Main Duties and Responsibilities To manage and analyse highly complex information to appropriately inform strategy meetings and risk assessments within the MASH. East of England Health and Care NHS Trust: delivering excellence in children and young peoples health services. Ensure the Named Professional/safeguarding team specialist nurses are aware of serious cases involving EEC and Datix system is utilised to consider learning within the Trust services. Participate in MASH management meetings to ensure continued health contribution in the development of the MASH function. To highlight concerns regarding practice to the appropriate named professional within the provider organisation or directly with the ICB Designated Nurse in the case of primary care. Ensure the health team has access and share health records for children as per MASH Information Sharing Agreement and act as a conduit for information sharing between the health economy and MASH in the case of children and as appropriate parents, or carers. Contribute to the evaluation of MASH processes from a health perspective to ensure safe and appropriate information sharing within the MASH and across the wider health economy. To contribute to regular audit of referrals to Childrens Social Care from the Health System. To maintain high standards of record keeping and documentation on cases where information has been shared. To ensure regular safeguarding supervision is accessed as per the EEC Safeguarding Supervision Policy. Communication To establish good working relationships and work collaboratively with other agencies including social care, Police and other health care providers. Participate in case and strategy discussions and inform decision making regarding thresholds and risk. Contribute to the safe and effective running of the health contribution to the MASH service in a timely manner, utilising resources efficiently. To promote effective safe communication networks between health agencies and social care. To maintain a clear focus of healths role and offer professional challenge to support resolution of professional disagreements and disputes as needed. Undertake Audit where required to assist the Service Lead in providing appropriate data to contribute to quality assurance of MASH activity. Support the lead nurse to provide appropriate data as required by the MASH Operational group. The post holder will receive safeguarding and clinical supervision from the within EEC Safeguarding Children Team and as required from the EEC Assistant Director of Safeguarding. The post holder is expected to work in collaboration with multi-agency partners to promote effective information sharing and assessment to contribute to the safeguarding of children and vulnerable adults. To maintain knowledge and expertise on local and national policy in relation to safeguarding children. Ensures that own personal and professional development maintains a high level of expertise in relation to safeguarding children. People Management Maintaining own professional development and requirement to take part in appraisal and KSF process. Clinical and Practice Governance Observe and maintain strict confidentiality with regards to any patient/family/staff/records and information in line with the requirements of the Data Protection Act. Any data that is taken/shared as part of a phone call or transported, faxed or transferred electronically must be undertaken with regard to the Trust Information Governance and Information Security policies. The post holder must adhere to the Trust risk assessment and risk management processes The post holder must adhere to infection control policies and procedures It is a condition of your employment that you are currently registered with the NMC, and it is your responsibility to maintain your professional registration. Undertake mandatory training and any other training relevant to the role as required by England The post holder must participate in clinical and other audits as required Participate in safeguarding supervision on a regular basis The post holder is required to participate in relevant emergency preparedness process for their team. Work collaboratively with partner agencies in maintaining good communication, joint working and providing advice on issues specific to health within the MASH. Ensure that equality and diversity principles are integral to all activities

Person Specification

Qualifications & Training

Essential

• Specialist Community Public Health Nurse/ RN (Child)/ RSCN (part 8 or 15)/RM/RMN
• Post registration training or experience in Safeguarding Children
• Up to date with Level 3 safeguarding children training as per the EEC mandatory guidance

Desirable

• Evidence of ongoing professional development regarding Safeguarding Children
• Evidence of staff supervision

Knowledge & Skills

Essential

• Competent in basic IT skills
• Competent SystmOne user
• Ability to work proactively across organisational and agency boundaries to promote the welfare of children and young people
• Confidence to challenge appropriately in difficult situations
• Understanding of the Children Act (1989 & 2004) and the National Service Framework for Children and Young People
• Expert knowledge of Working Together to Safeguard Children 2026
• Knowledge of acute and community children's health services
• Awareness and understanding of EEC safeguarding policies

Desirable

• Knowledge of legislation and all standards relevant to Safeguarding Children and Child Protection

Experience

Essential

• Knowledge of national and local safeguarding policies, guidance, and legislation
• Demonstrates excellent knowledge and understanding of child maltreatment and its impact on children and families
• Substantial experience in working with children and families where there are safeguarding and child protection concerns
• Significant experience of multi-agency working
• Experience in auditing practice

Desirable

• Experience in influencing and developing changes to policy and procedure across a service
• Experience in developing a safe organisational environment for children and young people

Person Specification Qualifications & Training Essential Specialist Community Public Health Nurse/ RN (Child)/ RSCN (part 8 or 15)/RM/RMN Post registration training or experience in Safeguarding Children Up to date with Level 3 safeguarding children training as per the EEC mandatory guidance Desirable Evidence of ongoing professional development regarding Safeguarding Children Evidence of staff supervision Knowledge & Skills Essential Competent in basic IT skills Competent SystmOne user Ability to work proactively across organisational and agency boundaries to promote the welfare of children and young people Confidence to challenge appropriately in difficult situations Understanding of the Children Act (1989 & 2004) and the National Service Framework for Children and Young People Expert knowledge of Working Together to Safeguard Children 2026 Knowledge of acute and community children's health services Awareness and understanding of EEC safeguarding policies Desirable Knowledge of legislation and all standards relevant to Safeguarding Children and Child Protection Experience Essential Knowledge of national and local safeguarding policies, guidance, and legislation Demonstrates excellent knowledge and understanding of child maltreatment and its impact on children and families Substantial experience in working with children and families where there are safeguarding and child protection concerns Significant experience of multi-agency working Experience in auditing practice Desirable Experience in influencing and developing changes to policy and procedure across a service Experience in developing a safe organisational environment for children and young people

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

East of England Community Health and Care NHS Trust (Cambridge)

Address

Cambridgeshire Constabulary Headquarters / Sand Martin House

Hinchingbrooke Business Park, Brampton Road

Huntingdon and Peterborough

PE29 6NP

United Kingdom

Employer's website

https://www.eastofenglandcommunityhealthandcare.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

East of England Community Health and Care NHS Trust (Cambridge)

Address

Cambridgeshire Constabulary Headquarters / Sand Martin House

Hinchingbrooke Business Park, Brampton Road

Huntingdon and Peterborough

PE29 6NP

United Kingdom

Employer's website

https://www.eastofenglandcommunityhealthandcare.nhs.uk/ (Opens in a new tab)

Job summary

Could you use your skills and experience to support the Luton Adults Single Point of Contact to promote great care?

Are you enthusiastic, organised and adaptable?

Would you enjoy the opportunity to work as part of a small proactive team?

We have an exciting opportunity to expand our team of Single Point of Contact/RMS Telephone Advisors within the Referral Management Service (RMS). If you are enthusiastic, motivated and have excellent communication skills we would like to hear from you.

The SPOC/RMS is staffed by qualified clinicians who are supported by SPOC/RMS Telephone Advisors with the skills necessary to determine the most effective pathway for delivery of patient care in a timely manner. The post holder will work closely with the clinicians processing referrals, answering a variety of telephone calls and utilising strong initiative skills to provide excellent administration support throughout the shift.

Whilst this rewarding non-clinical role can be fast paced and challenging, full support and training will be provided and the Trust is committed to staff development.

The service works 365 days per year including weekends and bank holidays from 8am-9pm. We are looking for flexible staff that are able to cover shifts on a rota basis.

Main duties of the job

'Should we receive a high number of applications we reserve the right to close this vacancy at any point after 08/10/ 2026'.

The post holder will manage all incoming communications including telephone, email or letter and/or any other forms of communication. The post holder will use information systems to establish the urgent status of potential new referrals.

The post holder will manage day to day enquiries and requests for information. The post holder will work to agreed pathways and protocols to support Community Nursing and Specialist teams.

Shift patterns 08:00 - 16:00, 09:00 - 17:00, 13:00 -21:00

About us

Rated 'Outstanding' by the Care Quality Commission, we are proud to provide high quality innovative services across most of the east of England that enable people to receive care closer to home and live healthier lives.

There's one reason why our services are outstanding - and that's our amazing staff who, for the seventh year running, rated us incredibly highly in the national staff survey.

If you share our passion for innovative and high-quality care delivery, then please submit your application and join us on our exciting journey as a leading-edge specialist community provider. All are welcome to apply and our promise to you is a culture which prioritises staff engagement and development.

Please be aware that East of England Community Health and Care NHS Trust will never ask applicants to pay fees at any stage of the recruitment process, including job applications, sponsorship arrangements, or employment offers. All recruitment communications and job applications should only be made through our official careers website and published contact details.

If you receive a suspicious job offer or recruitment-related communication, do not make any payments, share personal information, or provide identity documents. We encourage you to report the matter to your local police or relevant law enforcement agency. Any concerns relating to potential recruitment fraud should also be reported to our Local Counter Fraud Specialist (LCFS) as soon as possible.

Job summary

Are you organised, people-focused, with excellent communication skills and ready to be part of a vital NHS service? We're looking for a dedicated Community Triage and Allocation Administrator to work within our Community Nursing and Phlebotomy Teams, ensuring patients receive timely and efficient care.

As an Allocator, you'll work under the guidance of a Senior Registered Nurse, providing crucial administrative support to frontline NHS staff. Your role will directly contribute to patient safety, service efficiency, and the quality of care we provide in the community.

We're looking for someone who is:

• Organised and detail-oriented, with strong IT and data entry skills

• A confident communicator, both over the phone and in writing

• Compassionate and professional, with a commitment to delivering excellent patient care

• Experienced in a healthcare or administrative setting (desirable, but not essential)

• A supportive, inclusive working environment as part of the NHS family

• Full training and induction to help you thrive in your role

• Opportunities for development and career progression through the NHS

• Access to NHS benefits including pension scheme, generous annual leave, and staff wellbeing initiatives

This is more than just a desk job - it's your chance to be part of a team that makes a real difference in people's lives, every single day.

Main duties of the job

• To receive and process referrals and data into the service, using the patient database, distributing information to other services / agencies as necessary
• The post holder will allocate visits to community nursing teams which have been triaged by an appropriately trained colleague within the triage team.
• The post holder will follow a clear process to triage phlebotomy referrals under the direction of a registered clinician. They will review the referral to determine the priority of care, escalating any queries or issues, and processing accordingly.
• The post holder will perform the safety check and data quality check processes on SystmOne.
• The post holder will support with the SystmOne task function, review and allocation.
• This role may require weekend working on a rota basis to support with operating a 7-day service, as required.
• The post holder will be confident to undertake phone calls to patients and staff members

About us

Find out more about working for our organisation here:

https://heyzine.com/flip-book/2565ae62eb.html

Please note, the selection processes at Norfolk Community Health and Care NHS Trust are in place to ensure we recruit candidates with the right values and skills, please be advised that the use of AI in applications are monitored. We remain watchful of candidates who misuse these tools to generate an application that doesn't accurately reflect their skills.