Job description

Job responsibilities

Job responsibilities

Managerial

Initiate and develop protocols in specialist areas appropriate for a practice pharmacist and lead in their implementation.

Manage own workload to meet the needs of the practice.

Manage available resources (time, manpower) to ensure an efficient and effective service.

To undertake and provide expertise in clinical medication reviews as deemed appropriate

Manage practice formularies to improve the quality, safety and cost effectiveness of prescribing

With the agreement and support of practices GP partners, to develop, lead and manage clinics which would improve patient healthcare and access.

Provide prescribing advice to the practice team for temporary unavailable medications, suggesting alternatives

Responsible for keeping accurate documentation in patient records.

Supervise and manage other staff as appropriate.

Leadership

Identify and support practice development plans.

Advise the practice team of any circumstances that give cause for concern in relation to patient care.

Influence and implement changes to clinical practice. Improving prescribing practice through educational support for all prescribers within the practice

Work autonomously, managing own working within agreed national and local guidelines

Provide medicines information and training to Practice healthcare professionals and admin staff

Support the educational process for specialist practitioner students and assist with GP registrars, student nurses and other students who require experience in General Practice.

Work as part of the practice team, supporting practice colleagues as appropriate.

Clinical

Work autonomously by providing pharmacist support in the management of patients medication.

Support the practice in undertaking medication reviews as appropriate supporting targets for these reviews in the practice - QOF and practice incentive scheme

Review and manage High Risk Drug Monitoring and Therapeutic Drug Monitoring processes within the practice.

Contribute to reductions in medicine related patient incidents and significant events and work to ensure patients obtain the best outcome from their medication.

Encourage the use of electronic patient medication facilities including the use of the electronic prescription service and patients ordering medications on line.

Conform to health and safety and control of infection regulations

Contribute to multimorbidity reviews and multidisciplinary reviews

Act in accordance with the General Pharmaceutical Council (GPHC) Code of Professional Conduct

Act as a source of medicines information for all of the practice team and patients (e.g. around doses, side effects, adverse events, possible alternatives e.g. around out of stocks)

Maintain legible timely and concise documentation and input clinical information to the practice computer database.

Recognise own limitations and seek advice from General Practitioners and others as required.

Work closely with Primary Care Network (PCN) colleagues especially members of the Medicines Management Team seeking peer support as required and ensuring work is apportioned appropriately and duplication minimised.

Be the point of contact in the Practice to liaise with the Primary Care Network (PCN) Pharmacy Team to plan workload together.

Be alert to potential child or adult abuse and undertake training as directed/required

Training and education

Maintain own specialist practitioner competencies by undertaking specialist courses and education.

Keep up to date with current developments in primary care prescribing and ensure changes recommended by NICE and other organisations are discussed in the practice and changes are implemented as required

Undertake risk management in clinical practice.

Provide education to patients and carers either with individuals or in groups.

Identify training needs to line manager.

Keep up to date with informatics developments relating to the position especially those affecting the clinical information system.

Take part in performance appraisal and compilation of personal development plans as required by the practice and the GPHC up to date with safeguarding and information governance

Research and audit

Identify, apply and disseminate research findings relating to professional role and working environment.

Audit own practice for individual quality assurance purposes and ensuring all relevant targets are met.

Increase quality and safety of prescribing through mechanisms such as audit and PDSA cycles

Identify and undertake audit and research projects to evaluate and enhance current service provision.

Communication

Communicate sensitivity and appropriately with patients and/or their carers. Involving patients and their carers in decision making.

Liaise with colleagues in community pharmacy to align support for medicines

Communicate with all members of the wider health care team; primary, secondary, community and voluntary.

Work to identify and initiate changes to clinical practice.

Discuss with the practice team any circumstances that give cause for concern in relation to patient care i.e. significant events

Initiate and lead general and individual specialist team meetings.

Knowledge, training and experience

The post holder will be a registered with the GPCH and hold qualifications required of a pharmacist working in a primary care environment.

A prescriber or on a prescribing course.

Experience of multi-disciplinary team working.

Evidence of professional updating. CPD GPhc records up to date

IT skills. Car driver.

Person Specification

Qualifications

Essential

• Completion of an undergraduate degree in Pharmacy, and registration with the General Pharmaceutical Council.
• Proof of revalidation.
• Minimum of 2 years post graduate experience in pharmacy, as demonstrated within a practice portfolio.
• Hold an independent prescribing qualification or working towards
• Driving Licence.

Desirable

• Member of or working towards (through foundation) RPS Faculty membership.
• May hold or be working towards a postgraduate pharmacy qualification.

Experience

Essential

• Dealing with the public/patients on a one to one basis.
• Working in accordance with the GPHC Code of Professional conduct.
• Evidence of appropriate knowledge base.

Desirable

• General Practice/Primary care experience/clinical diploma
• Line Management.

Knowledge and skills

Essential

• Excellent Communication and interpersonal skills.
• Infection control.
• Able to use a computer/I.T.
• An understanding of current NICE Cheshire and Merseyside formulary guidance.
• Working to the latest GPHC competency framework.
• Up to date knowledge of the British National Formulary (BNF).
• Up to date on changes relating to medications and prescribing.
• Understanding of QOF.
• Awareness of national service framework guidelines.
• An understanding of current NICE Cheshire and Merseyside formulary guidance

Desirable

• Flu vaccinating.
• Awareness of national service framework guidelines.
• Experience of EMIS Clinical System, Docman
• Outlook and word.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Longton Medical Centre

Address

451 Warrington Road

Rainhill

Prescot

Merseyside

L35 4LL

United Kingdom

Employer's website

https://longtonmedicalcentre.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

JOB DESCRIPTION

JOB TITLE: SALARIED GENERAL PRACTITIONER

REPORTS TO: THE PARTNERS (Clinically)

THE PRACTICE MANAGER (Administratively)

HOURS: Tuesday AM & PM

Thursday - PM

Friday - AM & PM

Job summary:

The post-holder will manage a caseload and deal with a wide range of health needs in a primary care setting, ensuring the highest standards of care for all registered and temporary patients.

Clinical responsibilities:

In accordance with the practice timetable, as agreed, the post-holder will make themselves available to undertake a variety of duties, including surgery consultations, telephone consultations and queries, visiting patients at home, checking and signing repeat prescriptions and dealing with queries, paperwork and correspondence in a timely fashion

• Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation
• Assessing the health care needs of patients with undifferentiated and undiagnosed problems
• Screening patients for disease risk factors and early signs of illness
• Developing care plans for health in consultation with patients and in line with current practice disease management protocols
• Providing counselling and health education
• Admitting or discharging patients to and from the caseload and referring to other care providers as appropriate
• Recording clear and contemporaneous consultation notes to agreed standards
• Collecting data for audit purposes
• Compiling and issuing computer-generated acute and repeat prescriptions (avoiding hand-written prescriptions whenever possible)
• Prescribing in accordance with the practice prescribing formulary (or generically) whenever this is clinically appropriate
• In general, the post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care.

Other responsibilities within the organisation:

Awareness of and compliance with all relevant practice policies/guidelines, e.g. prescribing, confidentiality, data protection, health and safety

• A commitment to life-long learning and audit to ensure evidence-based best practice
• Contributing to evaluation/audit and clinical standard setting within the organisation
• Contributing to the development of computer-based patient records
• Contributing to the summarising of patient records and read-coding patient data
• Attending training and events organised by the practice or other agencies, where appropriate.

Confidentiality:

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately

• In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
• Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Health & safety:

The post-holder will implement and lead on a full range of promotion and management of their own and others health and safety and infection control as defined in the practice health & safety policy, the practice health & safety manual, and the practice infection control policy and published procedures. This will include (but will not be limited to):

Using personal security systems within the workplace according to practice guidelines

• Awareness of national standards of infection control and cleanliness and regulatory / contractual / professional requirements, and good practice guidelines
• Providing advice on the correct and safe management of the specimens process, including collection, labelling, handling, use of correct and clean containers, storage and transport arrangements
• Correct personal use of Personal Protective Equipment (PPE) and ensuring correct use of PPE by others, advising on appropriate circumstances for use by clinicians, staff and patients.
• Management of the full range of infection control procedures in both routine and extraordinary circumstances (e.g. pandemic or individual infectious circumstances)
• Hand hygiene standards for self and others
• Managing directly all incidents of accidental exposure
• Management and advice relating to infection control and clinically based patient care protocols, and implementation of those protocols across the practice
• Active observation of current working practices across the practice in relation to infection control, cleanliness and related activities, ensuring that procedures are followed, and weaknesses/training needs are identified, escalating issues as appropriate to the responsible person
• Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks across clinical and patient process
• Making effective use of training to update knowledge and skills, and initiate and manage the training of others across the full range of infection control and patient processes
• Monitoring practice facilities and equipment in relation to infection control, ensuring that proper use is made of hand-cleansing facilities, wipes etc., and that these are sufficient to ensure a good clinical working environment. Lack of facilities to be escalated as appropriate to the responsible manager
• Safe management of sharps use, storage and disposal
• Maintenance of own clean working environment
• Using appropriate infection control procedures, maintaining work areas in a tidy, clean and sterile and safe way, free from hazards. Initiation of remedial / corrective action where needed or escalation to responsible management
• Actively identifying, reporting, and correcting health and safety hazards and infection hazards immediately when recognised
• Keeping own work areas and general/patient areas generally clean, sterile, identifying issues and hazards/risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation (where appropriate) with responsible managers
• Undertaking periodic infection control training (minimum twice annually)
• Correct waste and instrument management, including handling, segregation, and container use
• Maintenance of sterile environments
• Demonstrate due regard for safeguarding and promoting the welfare of children.

Equality and diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

• Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
• Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
• Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/professional development:

In addition to maintaining continued education through attendance at any courses and/or study days necessary to ensure that professional development requirements for PREP are met, the post-holder will participate in any training programme implemented by the practice as part of this employment, with such training to include:

• Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
• Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.

Quality:

The post-holder will strive to maintain quality within the practice, and will:

• Alert other team members to issues of quality and risk
• Assess own performance and take accountability for own actions, either directly or under supervision
• Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
• Work effectively with individuals in other agencies to meet patients needs
• Effectively manage own time, workload and resources.

Communication:

The post-holder should recognise the importance of effective communication within the team and will strive to:

• Communicate effectively with other team members
• Communicate effectively with patients and carers
• Recognise peoples needs for alternative methods of communication and respond accordingly.

Contribution to the implementation of services:

The post-holder will:

• Apply practice policies, standards and guidance
• Discuss with other members of the team how the policies, standards and guidelines will affect own work
• Participate in audit where appropriate.

Person Specification

Qualifications

Essential

• - MBBS/MBChB or equivalent medical qualification.
• - Full registration and license to practice with the GMC.
• - Completion of GP Specialty Training (or equivalent).
• - Inclusion on the GP Register.
• - Excellent communication and interpersonal skills.
• - Ability to work independently and as part of a multidisciplinary team.

Desirable

• - Experience in chronic disease management.
• - Interest in teaching, research, or quality improvement.
• - Additional clinical qualifications or special interests.

Experience

Essential

• - Experience of dealing with management of LTCin General practice
• - Experience of dealing with vulnerable patients

Desirable

• - Experience of working in primary care
• - Experience of working in a GP practice
• - Experience in using EMIS IT system

Experience

Essential

• - Experience of dealing with management of LTCin General practice
• - Experience of dealing with vulnerable patients

Desirable

• - Experience of working in primary care
• - Experience of working in a GP practice
• - Experience in using EMIS IT system

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Annandale Medical Centre

Address

The Elms

High Street

Potters Bar

Herts

EN6 5DA

United Kingdom

Employer's website

http://www.annandalesurgery.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please review the Job Description and Person Specification. To apply, please click APPLY FOR THIS JOB - this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account

Person Specification

Education / Qualifications

Essential

• Full NMC registered Nurse
• Evidence of recent relevant training

Desirable

• Mentoring Qualification

Experience and Knowledge Required

Essential

• Experience of working in the community
• Evidence of research based/reflective practice
• Knowledge of local and national priorities.
• Understanding of the wider NHS agenda regarding community services

Desirable

• Experience of long term conditions
• Experience of Leg Ulcer management and lower limb assessments
• Experience of end of life care

Skills and Attributes

Essential

• Excellent communication and interpersonal skills
• IT Skills
• Written and recording skills
• Ability to supervise junior nursing staff
• Ability to assess, plan and implement care

Desirable

• Ability to manage changing workload
• Ability to deal with emotionally charged situations in patients own homes

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Derbyshire Community Health Services NHSFT

Address

Babington Hospital or Long Eaton Health Centre (2 x bases)

Derby Road or Midland Road

Belper or Long Eaton

DE56 1WH

United Kingdom

Employer's website

http://www.dchs.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

To undertake shift patterns of early AM 7:30 - 3:30 and late 11:00 -19:00 PM shifts. Ensure the appointments system is used correctly.

Ensure that the telephones are answered promptly and efficiently in accordance with agreed protocol.

Ensure that all patient registration forms are completed correctly.

Ensure that repeat prescriptions (both online and paper) are issued within 72 hours and that reception staff only issue prescriptions for medication they are authorised to issue.

To monitor the prescription queries forwarded to the Script Doctor, ensuring they are actioned in accordance with agreed policy.

Disseminate practice information to staff and patients.

Ensure that health and safety regulations and procedures are adhered to in the reception and waiting room areas.

Monitor and manage the allocation of clinical rooms ensuring that rooms are utilised or available as required.

Deal with more complex enquiries from patients and deputise for the Patient Operations Manager as a Complaints lead for non clinical complaints.

Administer new patient registrations and training of reception staff in accordance with agreed procedures.

Manage the amendments and deductions to practice list

Ensure medical records are received, processed and returned to and from the Health Authority (HA) and processed in accordance with agreed protocol.

To be point of contact regarding appointment queries raised by clinicians, patients or other members of the team.

Person Specification

Qualifications

Essential

• GCSE - A Pass in English and Maths
• Previous experience working in this role or similar
• Strong interpersonal skills
• Experience working in a GP Practice or hospital setting

Desirable

• NVQ Level in Administration
• AMSPAR qualification
• Leadership or management qualification

Experience

Essential

• Experience working in either in NHS General Practice or as a Supervisor/Manager to more than 4 staff members.
• 2 years continuously working in customer service

Desirable

• Using EMIS Web

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Keats Group Practice

Address

1b Downshire Hill

Hampstead

London

NW3 1NR

United Kingdom

Employer's website

https://www.keatsgrouppractice.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

This post will have general paediatric clinics per week (excluding hot weeks when only ward duties are undertaken). The hot slots on general paediatric clinics are an exciting development aiming to provide rapid consultant assessment of urgent GP referrals, referrals from ED and consultant review of patients seen on the admissions units out of hours. Thispost will include clinics delivered at Burnley currently, although clinics may also be required at other peripheral sites. Existing consultants in East Lancashire have expertise and interests in different specialty branches of paediatrics. The aim is to have a lead consultant for all specialty areas who can undertake independent and/or joint care of complex patients with nearby tertiary centres. Inparticular we provide expertise in Diabetes, Endocrinology and Respiratory Medicine including a large Cystic Fibrosis and Bronchiectasis service, Epilepsy, Neurodisability, Nephrology and Haematology. The department is also heavily involved in medical education at both undergraduate and postgraduate level.

Person Specification

Meets Essential Criteria

Essential

• Meet all essential criteria
• Relevant medical degree/experience
• Relevant paediatric experience

Desirable

• Meet some desirable criteria

Qualifications

Essential

• GMC with license to practice
• APLS

Desirable

• Relevant Paediatric Experience
• A higher qualification, eg: MD PHD Master Diploma

Relevant adequate Paediatric experience

Essential

• Relevant Paediatric qualifications and experience

Desirable

• Excellent interpersonal and communication skills in order to deal with all disciplines on the telephone using empathy and negotiating skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

East Lancashire Hospitals NHS Trust

Address

Royal Blackburn Hospital

Haslingden Road

Blackburn

BB2 3HH

United Kingdom

Employer's website

http://jobs.elht.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job Purpose

To support the Federations Quality and Governance Manager and wider Federation with Finance and HR support.

1. To manage the shared inbox for the Federation, ensuring all emails are allocated to the correct member of the team.

2. To maintain systems for receiving, checking and logging invoices and payments to ensure our Accountants and Finance Officer have all the relevant information.

3. To ensure prompt delivery of all income generating invoices, working alongside the Associate Director of Operational Services and the Financial Services Manager, for all Federation services including host employment charges for Primary Care workforce. Using the internal accounting system to raise invoices and submit via multiple online platforms.

4. Chase payment of outstanding invoices with customers and monitor credit control functions on the internal accounting system. Ensuring overdue invoices are chased for payment and escalated to the Quality and Governance Manager where necessary.

5. Maintain accuracy of transactional coding, ensuring payments and receipts are aligned to the correct accounts and projects.

6. Processing monthly claims to Staffordshire and Stoke-on-Trent ICB on behalf of NHS Primary Care Networks via the NHS workforce portal. Ensuring invoices relating to these claims are raised in the correct Xero account promptly.

7. Chase supplier invoices relating to workforce claims, including NHS Trusts, locum agencies and GP Practices to ensure claims are submitted accurately and promptly for the respective month.

8. Liaising and building relationships with partnership organisations including the North Staffordshire member practices and Primary Care Networks.

9. To provide a HR administration function including overseeing the completion of pre-employment checks, assisting with recruitment and selection, contracts and offer letters, maintaining personnel files and supporting the submission of monthly payroll.

10. Maintain the sickness database, monitoring absence patterns and notifying the Quality and Governance Manager of any absence management issues. Assist the Quality and Governance Manager in attending absence review meetings, taking minutes and preparation of relevant documentation.

11. Supporting the induction process for Federation employees, not including locums, alongside the clinical Nurse Lead ensuring all HR processes including annual leave and expenses are discussed.

12. Attend PCN meetings, including but not limited to, PCN Business Managers and PCN Clinical Directors to take accurate notes of the discussion and to document key action points. Ensure prompt delivery of all minutes.

13. To work closely with the Senior Governance and Compliance Office to provide holiday / sickness cover for the Quality and Governance Manager where appropriate.

14. Any other duties appropriate to the post that are requested of you on occasion.

15. Supporting Federation projects and initiatives including and not limited to workforce programmes.

16. Providing an administrative function to The Alliance, assisting with meetings, minute taking, organisation of events and project support.

1.To order stationary and supplies for the Federation upon request and in line with a budgetary allocation and ensure appropriate systems are in place to avoid over ordering.

1. Manage own time effectively, prioritising own workload to meet competing demands.

2. Deal with queries and issues, understanding the limitations of the role and know when to escalate to a manager.

1. Deal with enquiries via phone, face to face or email from clinicians and other staff and ensure that these are addressed or signposted to the appropriate person.

2. Use own initiative.

3. Demonstrate a professional approach in handling sensitive and confidential information.

1.Take responsibility for own role and identify any knowledge or skills gaps where additional support or training is required.

2. Actively participate in the Federations annual appraisal process providing evidence to meet the requirements of the post.

3.Ensure you work in accordance with our Health and Safety policies at all times and maintain a healthy and safe working environment for self, other staff and patients.

4.Attend and keep up to date with all statutory and mandatory training requirements commensurate with the role.

Person Specification

Skills and Knowledge

Essential

• High standard of literacy and numeracy.
• Ability to work without close supervision.
• Able to work as part of team.
• Excellent organisation skills with the ability to prioritise workload.
• The ability to exercise judgement when dealing with problems.
• Excellent communication and interpersonal skills.
• Resilient and calm under pressure.
• Excellent computer skills including MS Word and MS Excel.
• Ability to produce newsletters and promotional material.
• An understanding of Primary Care or NHS services.
• Able to form key relationships with member practices other stakeholders suppliers and contractors.

Qualifications

Essential

• GCSE English and Maths at grade 4 or above.
• Further education qualification such as A levels
• NVQ level 2 or above
• degree etc.

Desirable

• A relevant HR - Finance or Administration related qualification.

Experience

Essential

• At least 3 years proven administration experience within a busy office environment.
• Experience gained in a HR or finance setting.
• Dealing with a wide range of people from different backgrounds.
• Diary management experience.
• Experience of maintaining and updating web pages and social media pages.
• Experience of organising attending and minuting meetings.

Desirable

• Experience of organising events such as conferences and community outreach.
• Experience of primary care and Primary Care Networks.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

North Staffordshire GP Federation

Address

Basford House

511 Etruria Road

Stoke on Trent

ST4 6HT

United Kingdom

Employer's website

http://www.nsgpf.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

Helping others improve and turn their lives around theres no better feeling. Its what we do for thousands of people at more than 150 sites across the UK. Be a part of it.

We are looking for aProject Managerto join our team at Cygnet. This role is a national rolebeing expected to travel around the UK with occasional remote working.

You'll be expected to work Monday - Friday working 40 hours a week, but as required you will be expected to do overnight travel.

As a Project Manager you will be reporting to the Development Director and will play an integral role in delivery of varied growth projects across health and social care settings throughout the UK.

You will oversee multiple projects nationwide and you shall be able to pick-up projects at any stage. You will provide support to the Development Director in the initial stages of project feasibility with commercial and construction input and then through the project life cycle take active responsibility for project delivery to a high standard, within budget and on time.

You will have a degree or equivalent qualification in a construction / building related subject, and you will preferably be chartered with either the Royal Institute of Chartered Surveyors (RICS) or similar professional body. You will a strong understanding of the construction industry, its technical complexities, and the principles of building contracts (JCTs) and contract law. Furthermore, you will have an understanding of the planning process and knowledge of the building regulations process.

Your responsibilities...

• Assisting the development team in providing guidance and implementing project delivery plans.

• Ensuring that budgets are met and delivered at every stage of the project.

• Having the ability to identify commercial and contractual risks throughout the project lifecycle and own and manage those risks as required. Provide regular reporting on progress, costs, and forecasts.

• To chair, contribute and minute proficiently all necessary in-person and virtual meetings, be it formal or ad hoc with both external and internal stakeholders of varying levels of seniority as well as regular project meetings.

• Managing contractors, consultants, and supply chain performance as well as lead stakeholder engagement and ensure regulatory compliance (planning, building control, CDM)

• Providing general commercial and programme advice and assist the business with the commercial considerations on projects.

• You will be expected champion Health and Safety and ensure that we meet all statutory requirements (as well as necessary client duties under CDM) and be a liaison with our internal Health and Safety team.

• Drafting, evaluating and negotiating tenders and contracts. This is to include the ability to prepare scopes, specifications and schedules.

• Assisting the department ensuring quality administration occurs across the team.

• Ensuring that projects are delivered to a high standard and close out in good time.

You will...

• You will be a key member of the property team with excellent communication skills and will have a hands-on delivery approach. You will support the team with a commitment to health & safety and risk management.

• Technical property knowledge of understanding buildings, compliance, compliance and other regulations.

• Track record of delivering projects and complex scopes of work including new build and refurbishment projects.

• Good communication and interpersonal skills capable of maintaining strong relationships internally and externally as well as strong board report writing skills.

• You will be detailed focused with strong organisational and multitasking skills.

• You will offer up a pragmatic, solutions focused approach.

• Excellent analytical and problem-solving abilities.

• Ability to deal with high paced demands with challenging deadlines.

• Documentation management and ability to use project management tools and the desire to develop, learn and master new company systems. A strong understanding of Microsoft Office package.

• You will thrive in fast paced, high pressure environments.

• Strong time management skills and proven track record of removing obstacles to achieve deadlines and ideal outcomes.

• It would be an advantage to have healthcare (hospital and mental health) experience.

Why Cygnet? Well offer you...

Salary - £65,000 - £70,000 per annum (dependant on experience)

• Car allowance / expenses paid for travel

• 24 hours free GP support line

• Free life assurance cover

• Free eye tests

• Car lease discounts

• Discounted gym membership

• Free mortgage broker and Insurance cover

• Pension scheme

• Employee NHS - discount savings & Cycle to Work scheme

• Smart Health Toolkit- Providing you with Fitness Programmes, Nutrition consultation and Health checks

Please note: successful candidates will be required to undergo an enhanced DBS check.

What next?

If you care about making a differenc e we want to talk to you.

Click the button to apply

Person Specification

General Requirements

Essential

• Please refer to job description above

Desirable

• Please refer to job description above

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Cygnet Health Care

Address

London

SW1P 3JA

United Kingdom

Employer's website

https://www.cygnethealth.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

The post-holder will deal with a wide range of health needs in a primary care setting, ensuring the highest standards of care for all registered and temporary patients.

Person Specification

Qualifications

Essential

• Fully Qualified GP with GMC registration
• Medical Performers list

Desirable

• N/A

Experience

Essential

• N/A

Desirable

• N/A

N/A

Essential

• N/A

Desirable

• N/A

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Byron Medical Practice

Address

The Avenue

Seaham

Co Durham

SR7 8LF

United Kingdom

Employer's website

https://www.byronmedicalpractice.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please see job description for full details.

Managerial

• To deputise for the Swindon Talking Therapies Service Manager as appropriate.
• To line manage a team of mental health Practitioners including managing sickness, appraisals and performance etc.
• To oversee audits and to report any difficulties to the Service Manager.
• To provide cover for other members of the Senior Management Team.
• Recruit staff as required
• To be a member of the Executive and Senior Management Team, including attending meetings and giving advice to the Head of Talking Therapies/service manager as appropriate
• Appropriately manage time for clinical work and managerial responsibilities.
• To initiate in-service development and expansion
• To over see the organisation and supervision of the work of the clinical team
• To liaise with other Primary Care Services
• To liaise with Secondary Services
• To oversee training in conjunction with the Head of Service.
• To be aware of budgetary constraints.
• Maintain a Talking Therapies manual compliant service.
• Monitor and follow up patients in line with guidance.
• To allocate and support staff as discussed with the Head of Talking Therapies and Swindon Service Manager.
• To supervise staff as appropriate.
• Induct and supervise new members of staff.
• To represent the Service and deliver presentations both internally and to outside organizations e.g. ICB and national organizations especially those related to Talking Therapies.
• To oversee links with voluntary and community organisations, educational and recreational opportunities and resources in the local area which may be of benefit to clients referred to the service
• To oversee the design and delivery of psycho-educational courses

Professional:

• To participate in the Talking Therapies business and professional meetings as appropriate.
• To be aware of and comply with all policies, procedures and directives of the Department, Service and AWP
• To maintain and further develop high standards of therapy and psychology practice through co-operative work with other practitioners of all disciplines and involvement in professional audit.
• To comply with British Psychology Societys/ BABCP/ other regulatory body's Code of Conduct as well as procedures and government legislation as it applies to the Service.
• To oversee the research in the service. To instigate and be involved in research as required.

Clinical Governance:

• To support the Service manager in the development and implementation of effective Clinical Governance across the Talking Therapies Service.
• To support and participate in multidisciplinary audit in the service.
• To promote the use of effective interventions in the service.
• To participate in Clinical Governance processes in the service and in the profession.
• To help in the design of audit forms
• Access GP data systems and input clinical notes.

General:

• To participate in liaison meetings with GPs and other members of the Primary Care Health Teams as appropriate.
• To participate in locality meetings.
• To participate in audit and personal review activity as required.
• To compile and return statistics and activity levels as required and monitor and act on statistics.
• To undertake such further training as might be required to maintain an appropriate level of expertise.
• To participate in individual and peer supervision.
• To be aware of and comply with all policies, procedures and directions of the department, service and AWP
• To participate in the research activities of the service and publish articles.
• To participate in disseminating good practice by publication and presentation.

Person Specification

Qualifications

Essential

• Qualification in one of the talking therapy clinical modalities at a minimum of masters level
• Professional registration - HCP, BABCP, BPS

Experience

Essential

• Management experience & training
• Research and development experience
• Experience of supervising & managing staff in a stepped care service
• Substantial relevant clinical experience

Desirable

• Experience of service development
• Experience of designing and delivering presentations

Skills

Essential

• Capacity to cope with pressure and competing priorities
• Ability to deal with distressed patients
• Ability to support staff in dealing with patients in crisis
• Leadership skills
• Training skills

Knowledge

Essential

• Knowledge of HR policies
• Knowledge of risk management in primary care

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Avon & Wiltshire Mental Health Partnership NHS Trust

Address

Old Town Surgery (2nd floor)

Curie Avenue

Swindon

SN1 4GB

United Kingdom

Employer's website

http://www.awp.nhs.uk/about-us/working-for-us/ (Opens in a new tab)

Job description

Job responsibilities

This is a full-time medical receptionist/administrator post which will be initially a fixed term contract of one year to cover maternity leave. The successful applicant will deal with patients on a face-to-face and by telephone. Administrative duties include entering data into the patient's record, sending invitations, processing repeat prescriptions and liaising with members of the team and outside agencies.

The successful applicant must have excellent communication and organisational skills and be able to work comfortably in a high pressure environment.

Person Specification

Qualifications

Essential

• Excellent communication skills
• Good organisational and time management skills
• Attention to detail and accuracy
• Able to work effectively as part of a large team

Desirable

• Previous experience in a GP surgery
• Previous experience of SystemOne Clinical System
• Knowledge of Primary Care and NHS services

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

St. Andrew’s Medical Practice

Address

Sensier House

St. Andrew’s Lane

Spennymoor

Durham

DL16 6QA

United Kingdom

Employer's website

https://www.standrewsmedicalpracticespennymoor.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.

Provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone

Job Responsibilities:

• Ensure an effective and efficient reception service is provided to patients and any other visitors to the practice
• Deal with all general enquiries, explain procedures and make new and follow-up appointments.
• Explain practice arrangements and formal requirements to new patients and those seeking temporary cover and ensure procedures are completed.
• Receive and make telephone calls as required. Divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery.
• Action repeat prescription requests and ensure that they are ready for collection by the patient within 48 hours.
• Advise patients of relevant charges for private (non General Medical Services) services, accept payment and issue receipts for same.
• Enter patient information on to the computer as required.
• Patient notes and correspondence.

. Ensure correspondence, reports, results etc are filed promptly and in the correct records, ensuring that all recent correspondence is available when patients are seen.

• Undertake any other additional duties appropriate to the post as requested by the Partners or the Practice Manager.

Confidentiality:

• In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
• In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential.
• Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Health & Safety:

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, to include:

• Using personal security systems within the workplace according to practice guidelines.
• Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks.
• Making effective use of training to update knowledge and skills.
• Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards.
• Reporting potential risks identified.

Equality and Diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

• Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation.
• Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.
• Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/Professional Development:

The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:

• Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development.
• Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.

Quality:

The post-holder will strive to maintain quality within the practice, and will:

• Alert other team members to issues of quality and risk.
• Assess own performance and take accountability for own actions, either directly or under supervision.
• Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance.
• Work effectively with individuals in other agencies to meet patients needs.
• Effectively manage own time, workload and resources.

Communication:

The post-holder should recognize the importance of effective communication within the team and will strive to:

• Communicate effectively with other team members.
• Communicate effectively with patients and carers.
• Recognize peoples needs for alternative methods of communication and respond accordingly.

Contribution to the Implementation of Services:

The post-holder will:

• Apply practice policies, standards and guidance.
• To adhere to the practice policy for health and safety, safeguarding and to the requirements of the Data Protection Act.
• Discuss with other members of the team how the policies, standards and guidelines will affect own work.

Participate in audit where appropriate.

Person Specification

Qualifications

Essential

• Good standard of general education.
• Good standard of numeracy & literacy.

Desirable

• Customer service skills.
• Good communication skills, able to listen to and advise on patients queries.
• Good IT skills (Microsoft Office).

Experience

Essential

• Competent in Microsoft Office.
• Customer service experience.
• Excellent communication skills.

Desirable

• Experience in a healthcare setting.
• Experience in a GP reception role.
• Previous experience of handling confidential records.

Skills & Knowledge

Essential

• Good communication / customer service skills.
• Ability to use own judgement and initiative.

Desirable

• Familiarity with EMIS software, understanding of medical terminology. Knowledge of Information Governance.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Great Harwood Medical Group

Address

Water St

Gt Harwood

Lancs

BB6 7QR

United Kingdom

Employer's website

http://www.ghmg.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

North Staffordshire GP Federation Meir Park and Weston Coyney Medical Practice

Job Title: Clinical Pharmacist

Responsible To: Practice Manager

Accountable To: Lead GP

Hours: 15-20 hours per week (over 3-4 days)

Salary: NHS AFC Band 7-8a equivalent dependent on experience

Job Overview

Principal Duties and Responsibilities

• Medication Reviews:

Conduct structured medication reviews with patients with polypharmacy, frailty and long term conditions.

Support the repeat prescribing process, ensuring medicines are prescribed safely and cost-effectively following best practice guidelines.

Provide advice and clinical support on prescribing and medicines optimisation to GPs and wider clinical staff.

Manage patients with complex medication needs, including deprescribing where appropriate.

Support and deliver long-term condition clinics where appropriate (e.g., hypertension, asthma, diabetes) acting within scope of practice.

Deal with hospital letters where there have been medicine changes instigated by the hospital or another provider.

Identify any potential medication issues (e.g., drug interactions, inappropriate prescribing, non-adherence) and make recommendations for improvements.

Discuss the patient's understanding of their medication and offer education on proper use, potential side effects, and lifestyle considerations.

Respond to acute medicine queries from patients and healthcare professionals.

Provide patient-facing consultations via telephone, face to face or via NHS digital platforms.

Provide tailored advice regarding over-the-counter products, alternative treatments, and possible therapy adjustments.

Record and document all recommendations and patient feedback in EMIS Web.

• Appointments:

Patient appointment lengths will vary but an expectation of completing a total of 20 medication review appointments per 4 hour shift.

Appointments will be prioritised based on patient need, medication complexity, and the potential for improving health outcomes through medication management. This will be managed by the management team.

Ensure that each review includes:

Medication history review.

Assessment of medication adherence.

Identification of any adverse effects or concerns.

Suggestions for improvements or adjustments and appropriate and safe medication changes working within your clinical competency.

• Administrative Duties:

Clinical Documentation: Ensure thorough and accurate documentation of all patient interactions, including medication changes, recommendations, and changes in EMIS Web prior to session end.

Follow-up Communication: Send any necessary follow-up information or recommendations to patients via text or via reception as required.

Collaboration: Communicate with the GP team with any concerns or queries via EMIS Web task. Communicate any acute / urgent concerns with the doctor on call for that working day.

Data Entry/Reporting: Maintain accurate logs of completed appointments, recommendations, and patient progress for quality assurance and reporting purposes.

Clinical Research and Updates: Stay up-to-date with the latest clinical guidelines, drug interactions, and evidence-based practices relevant to primary care.

Process medication changes: Process medication changes from hospital letters ensuring that the acute and repeat medication screen are accurate and reconciled as much as possible in terms of repeat request times.

• Patient Follow-Up & Feedback:

Provide patients with the opportunity to ask questions regarding their medication management.

Performance Metrics:

Patient Satisfaction: Regular feedback from patients on the clarity of medication advice and overall satisfaction with the remote review process.

Appointment Efficiency: Timely completion of appointments within the appropriate time frame agreed.

Collaboration: Effective communication with the wider healthcare team regarding medication adjustments, concerns, and recommendations.

Reporting and Supervision:

Supervisor: Dr Amrik Gill (GP), Louise Till (Practice Manager)

Reporting Requirements: Weekly updates on the number of appointments completed, key medication issues identified, and follow-up recommendations.

Supervision & Support: Regular check-ins for feedback, support with complex cases.

Audit: Supervising GP to carry out regular audits.

This job description is intended as a basic guide to the scope and responsibilities of the post and is not exhaustive. It will be subject to regular review and amendment as necessary in consultation with the post holder.

Other Conditions

Criminal Records Disclosure

It is a requirement of this position that a Criminal Records Disclosure from the Disclosure and Barring Service is undertaken.

Confidentiality

The post holder is required to maintain the highest levels of confidentiality, particularly that relating to patients and staff and so must not share or discuss any information that they are privy to within their role with anyone outside of the organisation. All employees are subject to the restrictions set out by the General Data Protection Regulation and Data Protection Act and must not only maintain strict confidentiality in respect of patient and staff records, but the accuracy and integrity of the information contained within.

The post holder must not at any time use personal data held by the North Staffordshire GP Federation for any unauthorised purpose or disclosure such as data to a third party. You must not make any disclosure to any unauthorised person or use any confidential information relating to the business affairs of the North Staffordshire GP Federation, unless expressly authorised to do so by a member of the Management Team. Further guidance on confidentiality is contained within our Confidentiality Policy.

Education and Training

Personal continuing professional development is encouraged and an annual appraisal system is in place to discuss CPD and ongoing objectives.

Equal Opportunities

The post holder is required at all times to carry out responsibilities with due regard to the Equalities Act and our in-house Equality and Diversity Policy and to ensure that staff and patients receive equal treatment.

Health and Safety

As an employee of the North Staffordshire GP Federation, the post holder has a duty under the Health and Safety at Work Act 1974, to:

• Take reasonable care of the health and safety of themselves and all other persons who may be affected by their acts or omissions at work.
• Co-operate with their employer to ensure compliance with Health and Safety legislation and the Health and Safety policies and procedures of the treatment centre, not intentionally or recklessly interfere with, or misuse, anything provided in the interests of health, safety, or welfare, in pursuance of any of the relevant statutory provisions.

Risk Management

All members of staff have a responsibility to report all clinical and non-clinical accidents or incidents promptly and when requested to, co-operate with any investigation undertaken.

This list of responsibilities is by not exhaustive and the post holder may be required to undertake other relevant and appropriate duties as reasonably required.

Person Specification

Qualifications

Essential

• MPharm or equivalent degree in Pharmacy
• Postgraduate Diploma in Clinical Pharmacy or equivalent experience
• Independent Prescribing qualification

Skills and Competencies

Essential

• Excellent interpersonal, influencing, and communication skills
• Ability to analyse and interpret complex clinical data
• Strong IT skills including EMIS and Microsoft Office
• Proven ability to prioritise workload and meet deadlines
• Demonstrated ability to work independently and as part of a team
• Demonstrates accountability and professional integrity

Desirable

• Ability to manage change and lead quality improvement projects

Professional Registration

Essential

• Registered Pharmacist with the GPhC

Desirable

• Member of the Royal Pharmaceutical Society
• Working towards or member of the RPS Faculty

Experience

Essential

• Minimum 2 years post-qualification experience
• Sound knowledge of therapeutics and evidence-based medicine
• Understanding of general practice and primary care prescribing principles
• Familiarity with NICE, BNF, and local formulary guidance

Desirable

• Experience of working in primary care or multidisciplinary teams

Personal Attributes

Essential

• Self-motivated, adaptable, and organised
• Commitment to continuous learning and improvement
• Full UK driving licence and access to transport
• Professional indemnity insurance

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

North Staffordshire GP Federation

Address

Meir Primary Care Centre

Weston Road

Stoke-on-trent

ST3 6AB

United Kingdom

Employer's website

http://www.nsgpf.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please DO NOT USE AI to complete your application. AI generated replies WILL NOT BE CONSIDERED

This position is offered as a temporary contract but it may become permanent depending on circumstances.

This is an on-site position. Working from home is not possible.

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Job responsibilities:

To deal politely and efficiently with patients as the first point of contact for anyone visiting or calling the surgery.

Dealing with patients and visitors professionally, efficiently, with empathy and courtesy.

To ensure patient confidentiality is respected at all times and to adhere to the Data Protection Act.

Make routine and emergency appointments for patient to see the doctors and nurses.

Check patient details on clinical system.

Deal with requests for home visits.

Answer queries with regard to results of recent tests e.g. bloods, urine or x-ray. This includes contacting the hospital(s) for these results if necessary. Inform patients, when directed by a doctor, of the need to make a follow-up appointment at the surgery.

Accurate completion of registration forms ensuring the existing patient information is correct and up to date andupdating it based on patients requests.

Accept requests for repeat prescriptions, hand out completed prescriptions, cancel appointments when necessary, contact the patients (s) and re-book if required.

Book patient hospital transport when required.

Contact the emergency services when necessary.

Filing, scanning and organising medical notes.

Assist in ordering and stock control of relevant stationery.

Check and tidy consulting rooms between surgeries and keeping waiting area clean and in order.

In the morning, open the surgery and ensure everything is ready for the upcoming session. In the afternoon, close the surgery and ensure everything is locked up properly and the alarm is set.

Administrative Duties

Scanning documents onto clinical system.Other administrative duties as required and agreed.

Ensure that reception area is tidy and maintain cleanliness in the kitchen facilities when necessary.

Be flexible in being available for overtime in order to cover for colleagues' leave and sickness.

Ensure you read all the Practice mandatory policies and that you complete all the mandatory courses.

Any other relevant duties as mutually agreed.

Person Specification

Qualifications

Essential

• You must prove you have the legal right to work in the UK if you are not a UK Citizen.
• Very good communication skills in English (spoken and written) are essential. Good manner, listening and understanding are key in the role sometimes dealing with vulnerable people.
• You MUST HAVE experience as a Receptionist in a GP Practice. As such you will be familiar with EMIS, Docman and Accurx.
• Working knowledge of Microsoft Office package and use of Windows and email are required. You are flexible and able to multitask

Desirable

• Experience in dealing with Referrals
• Having already done mandatory courses for the position

Experience

Essential

• Experience in administration in a GP Practice
• Practical experience and knowledge of EMIS, Docman 10, Accurx

Desirable

• Certificate for Mandatory courses such as Safeguarding, Fire warden, Infection Protection and Control, etc.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Paradise Road Practice

Address

37 Paradise Road

Richmond

Surrey

TW9 1SA

United Kingdom

Employer's website

https://paradiseroadpractice.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

The post-holder will manage a patient caseload and deal with a wide range of health needs in a primary care setting, ensuring the highest standards of care for all registered patients. Responsibilities will reflect requirements of the NHS GP Contracts, and as such may be subject to change as services adapt.

You will be required to work as an autonomous practitioner, responsible for the provision of medical services to the diverse practice population, delivering an excellent standard of clinical care whilst complying with the GMS contract and GMC standards for good medical practice.

Person Specification

Experience

Essential

• Working with EMIS

Desirable

• Using applications; DOCMAN, Accurx and askmyGP

Qualifications

Essential

• As a fully qualified GP we expect to have the following skills:
• Excellent communication skills
• The ability to work as part of a large team
• The willingness and ability to handle uncertainty and conflicting demands
• The ability to stay calm while working under pressure
• Excellent organisational and time-management skills

Desirable

• A specialist interest

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

168 Medical Group

Address

168 Medical Group

168 Locking Road

Weston-super-mare

Avon

BS23 3HQ

United Kingdom

Employer's website

https://www.168medical.co.uk (Opens in a new tab)