Job summary

We're looking for an experienced and motivated Applications Support Analyst to take ownership of clinical systems administration, oversee key application support processes and help drive the continuous improvement of our Electronic Patient Record and clinical applications. Working across support, testing, troubleshooting and service development, you'll play a vital role in ensuring the digital systems that underpin patient care remain safe, effective and reliable.

The postholder will undertake maintenance, testing and clinical system administration of the trust's applications. They will support the Application Managers/Applications Specialists with application changes,troubleshooting problems and challenges, the expansion and upgrading of applications, as well as supporting new systems in both Project stage and BAU.

The post holder will be expected to support the Test Lead in the testing of applications, including new software releases and updates.

To be a point of contact for all clinical application and e-RS related issues or queries for internal staff, GP Practices and external stakeholders. You will manage incidents and develop relevant skill and knowledge to progress change requests on the trusts incident management system for all applications we support

To understand the systems, offer potential solutions to problems, escalate when required and will support a team of skilled application specialists.

Main duties of the job

Full job description provides an overview of the key tasks/responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required.

To be considered for this role, you should have experience supporting clinical applications in a healthcare environment, including Electronic Patient Record systems, incident management, application administration and user support. Applicants without relevant clinical systems experience are unlikely to meet the essential criteria outlined in the person specification.

Please note, if a sufficient number of applications for the role is received the advert will close early.

About us

Croydon Health Services NHS Trust provide hospital and community services from a number of community and specialist clinics throughout Croydon. The Trust was formed on 1st August 2010 through the integration of Croydon Community Health Services and Mayday Healthcare NHS Trust. Around 4,100 staff provide services for a population of over 360,000 people who are relatively young with a high level of ethnic diversity.

Our main hospital site, Croydon University Hospital is one of the busiest in London. We're also leading the way in providing more healthcare outside hospitals at clinics, specialist centres and in people's homes. Our experienced district nursing teams, Allied Health Professionals and community matrons look after people of all ages across Croydon and our Children's Hospital at Home cares for children with long-term conditions without them having to come to hospital.

Across the NHS everyone is working hard to meet growing demand and we're no exception. But with the right people on board, we are rising to this challenge, putting our people in the driving seat, encouraging innovation and transforming our services to give local people the quality of care they deserve. Croydon Health Services puts a great deal of importance on education and training throughout the careers of all of our staff. As well as offering access to a range of core skills training and professional development.

Job summary

Principal Pharmacist

The post holder is responsible for leading, developing, delivering and evaluating clinical services under the IAC directorate (including Acute Medicine & ED, Cardiology, Respiratory, Gastroenterology, Endocrinology and Diabetes).

The post holder is also responsible for supporting the Associate Chief Pharmacist in managing the clinical pharmacy service to Croydon University Hospital, deputising for them and representing them at local, regional meetings or ICB meetings when necessary.

Interview Date TBC

Main duties of the job

1.0 Specialist Clinical Services

The post holder will:

• Provide expert clinical pharmacy service to all staff and patients within the IAC directorate
• Act as a role model and clinical expert in a defined pharmacy field Responsible for education and training in medicines management for the multi-disciplinary teams in these areas
• Provide effective clinical governance to manage risk and embed clinical audit practices to improve safety and quality of services provided
• Responsible for developing initiatives and guidelines to ensure safe and cost effective use of medicines in these areas
• Deliver a highly specialised clinical pharmacy service to promote the safe, rational and cost-effective use of medicines, through personal practice and the training of other staff.
• They will be supported by Band 8 lead pharmacist(s) and rotational Band 6 & 7 Pharmacist(s) who will lead the day-to-day delivery of the team. The post holder will provide a high quality clinical pharmacyservice which meets the needs of patients and healthcare professionals within and associated with the Trust.
• They will develop and implement medicine management systems concerned with IAC services throughout CHS, and will act as the main point of contact between the directorate and Pharmacy.

Responsible for the clinical pharmacy service for Integrated Adult Care Directorate, ensuring the provision of a safe, effective, economic and comprehensive pharmaceutical service

About us

Croydon Health Services provides integrated NHS services to care for people at home, in schools, and health clinics across the borough as well as at Croydon University Hospital and Purley War Memorial Hospital.

CUH provides more than 100 specialist services and is home to the borough's only Emergency Department and 24/7 maternity services, including a labour ward, midwifery-led birth centre and the Crocus home birthing team.

Purley War Memorial Hospital (PWMH) in the south of the borough offers outpatient care, including diagnostic services, physiotherapy and ophthalmology services run by Moorfields Eye Hospital, alongside an onsite GP surgery.

Our experienced district nursing teams, Allied Health Professionals and community matrons look after for people of all ages across Croydon and our Children's Hospital at Home cares for children with long-term conditions without them having to come to hospital.

We are a very close-knit and friendly organisation where everyone of our 3600 members of staff is valued. We strongly believe that our employees are our greatest asset.

Croydon Pharmacists | SWL Recruitment Hub

Job summary

Project Support Officer

As a member of the Capital Projects Team, the Project Support Officer will provide support andmanagement on the delivery of major strategic projects. The post holder will draw on theirexperience to support the Capital Programme Manager with ensuring that a standard projectmanagement approach methodology is built into all aspects of the programme.The Project Support Officer will be a first port of call for many of the varied workstreams within theprogramme and will need to hold the reins on the programme plans and keep the team on track.They will provide the necessary support to the Capital Projects Team ensuring all projects aredelivered in a professional manner, in accordance with agreed programme approaches, to quality,time and within budget.They will also manage stakeholder relationships internally and externally as appropriate, acting as theliaison for the varied capital programme at any given time, ensuring forward planning of projects likely toaffect operations across the trust.The post-holder is responsible for providing support to the teams for admin, planning, co-ordination,project management, finances, procurement and evaluation. It is expected that the specific programmethe post holder works on within this broad area will change over time as the portfolio of work changes

Main duties of the job

To support the Capital Projects Team with respective project support duties,

including but not limited to:

o Preparation and maintenance of Configuration Management for all schemes

within the Capital Programme on Microsoft Teams including all appropriate

documentation, drawings, quotes, project plans etc. in order that all

information is readily available and stored logically

o To ensure that the established internal and external project reporting structures are

adhered to, using agreed processes for the works.

o Recognise that the level of governance will depend on the size and scope of each

project

o To ensure a consistent approach to project scoping documentation and specifications

are applied across each project

o To support the implementation of processes that will support the management of the

capital budget, such as requests for schemes from the wider organisation

o To ensure all projects and works are documented utilising the agreed project

management tools, including the developing, maintaining and updating

project specific records

o To maintain a thorough understanding of all elements of the projects to ensure an

effective and informed first point of contact to all internal and external stakeholders.

o To support Capital Project Managers on project management best practice

methodologies including PRINCE2.

o To provide administrative support to team meetings and project managers,

including workshops and project meetings

About us

Croydon Health Services provides integrated NHS services to care for people at home, in schools, and health clinics across the borough as well as at Croydon University Hospital and Purley War Memorial Hospital.

CUH provides more than 100 specialist services and is home to the borough's only Emergency Department and 24/7 maternity services, including a labour ward, midwifery-led birth centre and the Crocus home birthing team.

Purley War Memorial Hospital (PWMH) in the south of the borough offers outpatient care, including diagnostic services, physiotherapy and ophthalmology services run by Moorfields Eye Hospital, alongside an onsite GP surgery. Our experienced staff take care of people of all ages across the borough of Croydon.

We are a very close-knit and friendly organisation where everyone of our 3600 members of staff is valued. We strongly believe that our employees are our greatest asset.