Job description

Job responsibilities

KEY RESPONSIBILITIES:

Patient facing Long-term condition reviews - Take responsibility for the care management of patients with chronic diseases where medicine optimisation is required. E.g., COPD, asthma.

Patient facing clinical medication reviews - Undertake clinical medication reviews with patients and make appropriate recommendations for the clinical team on prescribing and monitoring. Through structured medical reviews the post holder will support patients to take their medications to get the best from them, reduce waste and promote self-care.

Management of repeat prescribing reauthorisation process by reviewing requests for repeat prescriptions and medicines reaching review dates.

To have a leadership role in supporting further integration of general practice with the wider health care teams (community and hospital pharmacy) to help improve patient outcomes, ensure better access to healthcare and help manage general practice workload. The role has the potential to significantly improve the quality of care and safety for patients.

Develop relationships and work closely with other pharmacy professionals across PCNs and the wider health and social care system.

Take a central role in the clinical aspects of shared care protocols, clinical research with medicines, liaison with specialist pharmacists, community pharmacists and anticoagulation.

Complete medication safety audits- MHRA and local.

Improvement of processes related to prescribing within practices

3) Knowledge, skills and experience required

Completion of an undergraduate degree in pharmacy and registration with the General Pharmaceutical Council.

Minimum of 1 years experience as a pharmacist.

May hold or be working towards an independent prescribing qualification.

Have experience and an awareness of common acute and long term conditions that are likely to be seen in general practice.

Recognises priorities when problem solving and identifies deviations from normal pattern and is able to refer as appropriate.

Able to follow legal, ethical, professional and organisational policies and procedures and codes of conduct.

Involves patients in decisions about prescribed medicines and supporting adherence as per NICE guidelines.

4) Leadership and management

The post holder is managed and will supervise him/herself by making decisions regarding meeting targets independently, producing reports highlighting performance information.

Demonstrate understanding of the pharmacy role in governance and is able to implement this appropriately within the workplace

Demonstrate understanding of, and contributes to, the workplace vision

Demonstrate ability to improve quality within limitations of service

Review last years progress and develop clear plans to achieve results within priorities set by others

Demonstrate ability to motivate self to achieve goals

Demonstrate understanding of the implications of national priorities for the team and/or service

Demonstrate understanding of the process for effective resource utilisation

Demonstrate understanding of, and conforms to, relevant standards of practice

Demonstrate ability to identify and resolve risk management issues according to policy/protocol

Follow professional and organisational policies/procedures relating to performance management

Demonstrate the ability to extend boundaries of service delivery within the team

5) Education, Training, development and research

Understands and demonstrates the characteristics of a role model to members in the team and/or service

Demonstrates understanding of the mentorship process

Demonstrates ability to conduct teaching and assessment effectively according to a learning plan with supervision from a more experienced colleague

Demonstrates self-development through continuous professional development activity

Participates in the delivery of formal education programmes

Demonstrates an understanding of current educational policies relevant to working areas of practice and keeps up to date with relevant clinical practice

Demonstrates ability to critically evaluate and review literature

Demonstrates ability to identify where there is a gap in the evidence base to support practice

Demonstrates ability to generate evidence suitable for presentation at local level

Demonstrates ability to apply the research evidence base into working practice

Demonstrates understanding of the principles of research governance

Demonstrates ability to work as a member of the research team

6) Confidentiality:

• As per both Government legislation and Practice policies ensure that all confidentiality, data protection and information governance policies and guidelines are followed and strictly adhered to, reporting any infringements to the PCN Clinical Director or Manager.

7) Health & Safety:

• The post-holder will assist Connexus PCN H&S lead in promoting and maintaining their own and others health, safety and security as defined in the Connexus PCN Health & Safety Policy and related Risk Assessments.

8) Equality and Diversity:

• The post-holder will support the equality, diversity and rights of patients, carers and colleagues in line with Connexus PCN Policies.

9) Professional Development:

• Maintain continued education by attendance of courses and study days as deemed useful or necessary for professional development and Connexus PCN needs.
• Attend annual mandatory courses.

10) IT:

Use of SystmOne.

Commitment to the use of IT, data entry, read coding and targets.

Extraction of data and use of spreadsheets to analyse and present information to determine trends or highlight potential problem, as required by the Connexus PCN.

Person Specification

Experience

Essential

• Proven experience as a Clinical Pharmacist involved in direct patient care and medication management. Experience working within a multidisciplinary healthcare team is highly preferred.
• Demonstrated ability to manage medication therapy including reviews, dispensing, and monitoring of drug interactions.
• Technical Skills:
• Strong clinical pharmacology knowledge, with the ability to apply this practically in patient care settings.
• Proficiency in using Electronic Health Records (EHR) and other pharmaceutical software, essential for effective medication management and patient documentation.
• Regulatory Knowledge:
• Thorough understanding of pharmacy regulatory standards and compliance requirements, including GDPR, medication safety protocols, and clinical governance.
• Communication Skills:
• Excellent communication skills, capable of effectively discussing treatment plans and medication information with patients and healthcare professionals.
• Ability to convey complex medication-related information clearly and succinctly to ensure patient understanding and compliance.

Desirable

• Patient Care Focus:
• Strong focus on patient-centred care, with the ability to assess patient needs, preferences, and individual responses to therapies.
• Empathetic and compassionate approach to patient interactions, ensuring a positive and supportive experience.
• Analytical Skills:
• High level of analytical and problem-solving skills, crucial for evaluating patient information, diagnosing issues, and proposing effective treatment solutions.
• Ability to monitor and evaluate treatment outcomes to ensure efficacy and safety of pharmacotherapy regimens.
• Interpersonal Skills:
• Excellent interpersonal skills, with the ability to work effectively within a team. Capable of building strong relationships with medical and paramedical staff to enhance collaborative care.
• Proactive in addressing issues and confident in making informed clinical decisions in conjunction with the healthcare team.
• Professional Development:
• Committed to continual professional development through further education, training, and keeping up-to-date with the latest clinical practices and innovations in pharmacotherapy.

Qualifications

Essential

• Degree in Pharmacy, and registration with the General Pharmaceutical Council.
• CPPE
• Independent Prescriber or working towards.

Desirable

• Familiar with SystmOne
• Medicines Management Qualification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Greenwell PCN

Address

71-73 Mansell Road

Greenford

Middlesex

UB6 9EN

United Kingdom

Employer's website

https://greenwellpcn.gpweb.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

The purpose of this role is to provide personalised support to patients of Connexus PCN to help them take control of their mental health and wellbeing, live independently, improve their health outcomes and maintain a healthy lifestyle, using behavioural change techniques.

The postholder will:

Manage and prioritise a caseload in accordance with the health and wellbeing needs of the population, taking an approach which is non-judgemental and which considers the whole person

Provide personalised support to individuals, their families and carers to support them to be active participants in their own healthcare and wellbeing

Coach and motivate patients through multiple sessions to identify their needs and set goals and supporting them to achieve these

In partnership with external organisations, develop and embed integrated care plans which ensure that the needs of the patient are met

Work closely in partnership with the Social Prescribing Link Workers to connect patients to community based activities which support them to take increased control of their health and wellbeing and to identify and work alongside people who may need additional support, but are not yet ready to benefit fully from social prescribing

You will need to be confident in using GP clinical systems to manage referrals and maintain accurate and timely patients records.

Person Specification

Qualifications

Essential

• NVQ Level 3, or above, or equivalent qualification in health and social care
• Health coaching or counselling qualification

Experience

Essential

• Providing patient or client facing services
• Assessing individual needs and developing holistic, person-centred plans
• Working in a healthcare or related setting (ie voluntary sector, social care, social work, counselling)
• Delivering behavioural change interventions
• Working with vulnerable people and those with complex needs

Desirable

• Working as a health advisor/trainer

Knowledge and Skills

Essential

• Excellent verbal and written communication skills
• Strong IT skills and ability to learn to use GP clinical systems
• Time management
• Ability to work autonomously and as a member of a team
• Problem solving and analytical skills
• Good understanding of interventions, behavioural and motivational change methodologies

Desirable

• Knowledge of local community services to support health and wellbeing
• Knowledge of local mental health service criteria and thresholds

Personal qualities

Essential

• A high level of personal resilience and ability to support patients who may be experiencing significant levels of distress
• Confident, flexible, highly motivated
• Sensitive and empathetic in distressing situations
• Ability to work under pressure

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Connexus PCN

Address

Brooklea Health Centre

Wick Road

Bristol

BS4 4HU

United Kingdom

Employer's website

https://www.nightingalevalleypractice.co.uk/ (Opens in a new tab)