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Showing 241 results
Case Manager
City Health Care Partnership CIC
Inner London, Greater London
GBP 39,959 - 48,117 per year
GP/General Practitioner
Job summary Working with our community nursing team, you'll coordinate and deliver personalised care that helps people stay well and remain independent at home.
1 month(s) ago
Case Manager
City Health Care Partnership CIC
Inner London, Greater London
GBP 39,959 - 48,117 per year
GP/General Practitioner
Job summary Working with our community nursing team, you'll coordinate and deliver personalised care that helps people stay well and remain independent at home.
1 month(s) ago
Clinical Lead Nurse for Diabetes Neigbourhood Health Programme
South and East Leeds GP Group
Inner London, Greater London
GBP 49,387 - 56,515 per year
GP/General Practitioner
Job summary Are you an experienced diabetes clinical nurse specialist looking for a new challenge in integrated community diabetes care?
1 month(s) ago
Clinical Lead Nurse for Diabetes Neigbourhood Health Programme
South and East Leeds GP Group
Inner London, Greater London
GBP 49,387 - 56,515 per year
GP/General Practitioner
Job summary Are you an experienced diabetes clinical nurse specialist looking for a new challenge in integrated community diabetes care?
1 month(s) ago
Patient Care Coordinator
Woodcock Road Surgery
Inner London, Greater London
GBP 12 - 13 per hour
GP/General Practitioner
Job summary Job summary We are looking for trained receptionist's and administrative staff to work with us part time with a start and finish time between 8am a…
1 month(s) ago
Patient Care Coordinator
Woodcock Road Surgery
Inner London, Greater London
GBP 12 - 13 per hour
GP/General Practitioner
Job summary Job summary We are looking for trained receptionist's and administrative staff to work with us part time with a start and finish time between 8am a…
1 month(s) ago
Specialist Dietitian for Diabetes Neighbourhood Health Programme
South and East Leeds GP Group
Inner London, Greater London
GBP 39,959 - 48,117 per year
GP/General Practitioner
Job summary Are you an experienced diabetes specialist dietitian looking for a new challenge in integrated community diabetes care?
1 month(s) ago
Specialist Dietitian for Diabetes Neighbourhood Health Programme
South and East Leeds GP Group
Inner London, Greater London
GBP 39,959 - 48,117 per year
GP/General Practitioner
Job summary Are you an experienced diabetes specialist dietitian looking for a new challenge in integrated community diabetes care?
1 month(s) ago
Caretaker
Mount Pleasant Health Centre
Inner London, Greater London
GBP 13 - 14 per year
GP/General Practitioner
Job summary Join our team in helping to keep Mount Pleasant Health Centre safe, welcoming and running smoothly.
1 month(s) ago
Caretaker
Mount Pleasant Health Centre
Inner London, Greater London
GBP 13 - 14 per year
GP/General Practitioner
Job summary Join our team in helping to keep Mount Pleasant Health Centre safe, welcoming and running smoothly.
1 month(s) ago
Clinical Site Manager - Furness General Hospital
University Hospitals of Morecambe Bay NHS Trust
Inner London, Greater London
GBP 49,387 - 56,515 per year
GP/General Practitioner
Job summary An exciting opportunity has arose for a full time Clinical Site Manager at Furness General Hospital.
1 month(s) ago
Clinical Site Manager - Furness General Hospital
University Hospitals of Morecambe Bay NHS Trust
Inner London, Greater London
GBP 49,387 - 56,515 per year
GP/General Practitioner
Job summary An exciting opportunity has arose for a full time Clinical Site Manager at Furness General Hospital.
1 month(s) ago
Administrator
Herefordshire and Worcestershire Health and Care NHS Trust
Inner London, Greater London
GBP 25,760 - 27,476 per year
GP/General Practitioner
Job summary Part time (18 hours over 3 evenings 17:30- 23:30) Do you want to be challenged?
1 month(s) ago
Administrator
Herefordshire and Worcestershire Health and Care NHS Trust
Inner London, Greater London
GBP 25,760 - 27,476 per year
GP/General Practitioner
Job summary Part time (18 hours over 3 evenings 17:30- 23:30) Do you want to be challenged?
1 month(s) ago
Prescription Clerk
Hereford Medical Group
Herefordshire, Worcestershire and Warwickshire, West Midlands
GBP 12 - 25,263 per year
GP/General Practitioner
Job summary We are seeking a reliable, organised, and detail-focused individual to join the Prescription Team at Hereford Medical Group.
1 month(s) ago
Prescription Clerk
Hereford Medical Group
Herefordshire, Worcestershire and Warwickshire, West Midlands
GBP 12 - 25,263 per year
GP/General Practitioner
Job summary We are seeking a reliable, organised, and detail-focused individual to join the Prescription Team at Hereford Medical Group.
1 month(s) ago
Maternity GP Locum
City Way Medical Practice
Inner London, Greater London
GBP 80 per year
GP/General Practitioner
Job summary We are seeking a committed and enthusiastic GP who can provide maternity cover for 6 months to join our friendly and multidisciplinary team.
1 month(s) ago
Maternity GP Locum
City Way Medical Practice
Inner London, Greater London
GBP 80 per year
GP/General Practitioner
Job summary We are seeking a committed and enthusiastic GP who can provide maternity cover for 6 months to join our friendly and multidisciplinary team.
1 month(s) ago
Salaried GP
Garden Lane Medical Centre
Greater Manchester, North West England
GP/General Practitioner
Job summary Temporary GP Contract to provide additional clinical sessions 4-5 sessions, Monday to Wednesday.
1 month(s) ago
Salaried GP
Garden Lane Medical Centre
Greater Manchester, North West England
GP/General Practitioner
Job summary Temporary GP Contract to provide additional clinical sessions 4-5 sessions, Monday to Wednesday.
1 month(s) ago
Care Coordinator and Senior Administrator
South and East Leeds GP Group
Inner London, Greater London
GBP 28,392 - 31,157 per year
GP/General Practitioner
Job summary Job title Care Coordinator and Senior Administrator Diabetes Neighbourhood Health Programme Band Salary £28,392 - £31,157 depending on experience N…
1 month(s) ago
Care Coordinator and Senior Administrator
South and East Leeds GP Group
Inner London, Greater London
GBP 28,392 - 31,157 per year
GP/General Practitioner
Job summary Job title Care Coordinator and Senior Administrator Diabetes Neighbourhood Health Programme Band Salary £28,392 - £31,157 depending on experience N…
1 month(s) ago
Reception and Appointment Clerk
Bristol NHS Foundation Trust
Gloucestershire, Wiltshire and Bristol/Bath area, South West England
GBP 25,272 per year
GP/General Practitioner
Job summary The Reception and Appointment Clerk works across a number of sites providing reception, administrative and appointment booking support for Haematol…
1 month(s) ago
Reception and Appointment Clerk
Bristol NHS Foundation Trust
Gloucestershire, Wiltshire and Bristol/Bath area, South West England
GBP 25,272 per year
GP/General Practitioner
Job summary The Reception and Appointment Clerk works across a number of sites providing reception, administrative and appointment booking support for Haematol…
1 month(s) ago
Courier
Swansea Bay University Health Board
Inner London, Greater London
GBP 26,300 per year
GP/General Practitioner
Job summary A vacancy exists in the department for a Courier / Biomedical Sciences Support Worker to be based at our Laboratories at Morriston, Singleton and N…
1 month(s) ago
Courier
Swansea Bay University Health Board
Inner London, Greater London
GBP 26,300 per year
GP/General Practitioner
Job summary A vacancy exists in the department for a Courier / Biomedical Sciences Support Worker to be based at our Laboratories at Morriston, Singleton and N…
1 month(s) ago
Locum Consultant in Emergency Department - HH
North West Anglia NHS Foundation Trust
Inner London, Greater London
GBP 113,565 - 150,569 per year
GP/General Practitioner
Job summary At North West Anglia NHS Foundation Trust, you will find excellent career opportunities to develop further your career.
1 month(s) ago
Locum Consultant in Emergency Department - HH
North West Anglia NHS Foundation Trust
Inner London, Greater London
GBP 113,565 - 150,569 per year
GP/General Practitioner
Job summary At North West Anglia NHS Foundation Trust, you will find excellent career opportunities to develop further your career.
1 month(s) ago
PCCO PCN First Contact Physiotherapist
Lister House Surgery
Derbyshire and Nottinghamshire, East Midlands
GP/General Practitioner
Job summary An exciting opportunity has arisen for a first contact physiotherapist practitioner to join our forward-thinking, multidisciplinary team and suppor…
1 month(s) ago
PCCO PCN First Contact Physiotherapist
Lister House Surgery
Derbyshire and Nottinghamshire, East Midlands
GP/General Practitioner
Job summary An exciting opportunity has arisen for a first contact physiotherapist practitioner to join our forward-thinking, multidisciplinary team and suppor…
1 month(s) ago
Clinical Pharmacist - Maternity cover
Vertis Health
Herefordshire, Worcestershire and Warwickshire, West Midlands
GBP 47,751 - 54,644 per year
GP/General Practitioner
Job summary The post holder is a Clinical Pharmacist within Worcester City PCN, working across general practice teams to support the safe, effective and cost-e…
1 month(s) ago
Clinical Pharmacist - Maternity cover
Vertis Health
Herefordshire, Worcestershire and Warwickshire, West Midlands
GBP 47,751 - 54,644 per year
GP/General Practitioner
Job summary The post holder is a Clinical Pharmacist within Worcester City PCN, working across general practice teams to support the safe, effective and cost-e…
1 month(s) ago
Salaried GP
Nottingham City General Practice Alliance
Derbyshire and Nottinghamshire, East Midlands
GBP 10,300 - 11,075 per year
GP/General Practitioner
Job summary We are looking for motivated, enthusiastic GPs to join our expanding practice teams across locations in Nottingham City.
1 month(s) ago
Salaried GP
Nottingham City General Practice Alliance
Derbyshire and Nottinghamshire, East Midlands
GBP 10,300 - 11,075 per year
GP/General Practitioner
Job summary We are looking for motivated, enthusiastic GPs to join our expanding practice teams across locations in Nottingham City.
1 month(s) ago
Maintenance Assistant
Mount Pleasant Health Centre
Inner London, Greater London
GBP 13 - 14 per year
GP/General Practitioner
Job summary Join our team in helping to keep Mount Pleasant Health Centre safe, welcoming and running smoothly.
1 month(s) ago
Maintenance Assistant
Mount Pleasant Health Centre
Inner London, Greater London
GBP 13 - 14 per year
GP/General Practitioner
Job summary Join our team in helping to keep Mount Pleasant Health Centre safe, welcoming and running smoothly.
1 month(s) ago
CAMHS Early Help developmental Liaison Practitioner
Livewell Southwest
Inner London, Greater London
GBP 32,073 - 39,043 per year
GP/General Practitioner
Job summary 30 hours per week. This is a developmental post within Child and Adolescent Mental Health Service (CAMHS) within Livewell Southwest CiC has the opp…
1 month(s) ago
CAMHS Early Help developmental Liaison Practitioner
Livewell Southwest
Inner London, Greater London
GBP 32,073 - 39,043 per year
GP/General Practitioner
Job summary 30 hours per week. This is a developmental post within Child and Adolescent Mental Health Service (CAMHS) within Livewell Southwest CiC has the opp…
1 month(s) ago
Community Staff Nurse
East of England Community Health and Care NHS Trust
Inner London, Greater London
GBP 32,073 - 39,043 per year
GP/General Practitioner
Job summary We are looking for a Registered Staff Nurse to join our dedicated and highly professional team of community nurses in North Norfolk.
1 month(s) ago
Community Staff Nurse
East of England Community Health and Care NHS Trust
Inner London, Greater London
GBP 32,073 - 39,043 per year
GP/General Practitioner
Job summary We are looking for a Registered Staff Nurse to join our dedicated and highly professional team of community nurses in North Norfolk.
1 month(s) ago
Consultant Perinatal Psychiatrist - Cluster 3
Greater Manchester Mental Health NHS Foundation Trust
Greater Manchester, North West England
GBP 113,565 - 150,569 per year
GP/General Practitioner
Job summary The Cluster 3 Perinatal Community Mental Health Service sits within the GM-wide Perinatal Community Service which is made up of three Specialist Pe…
1 month(s) ago
Consultant Perinatal Psychiatrist - Cluster 3
Greater Manchester Mental Health NHS Foundation Trust
Greater Manchester, North West England
GBP 113,565 - 150,569 per year
GP/General Practitioner
Job summary The Cluster 3 Perinatal Community Mental Health Service sits within the GM-wide Perinatal Community Service which is made up of three Specialist Pe…
1 month(s) ago
Associate Respiratory Clinician - Nurse or Physio
Homerton Healthcare NHS Foundation Trust
Inner London, Greater London
GBP 47,951 - 56,863 per year
GP/General Practitioner
Job summary Are you looking for a new challenge or direction to take your career?
1 month(s) ago
Associate Respiratory Clinician - Nurse or Physio
Homerton Healthcare NHS Foundation Trust
Inner London, Greater London
GBP 47,951 - 56,863 per year
GP/General Practitioner
Job summary Are you looking for a new challenge or direction to take your career?
1 month(s) ago
Medical Receptionist
Hereford Medical Group
Herefordshire, Worcestershire and Warwickshire, West Midlands
GBP 12 per year
GP/General Practitioner
Job summary We are recruiting for a Part-time Medical Receptionist working 15 hours to join our wonderful Reception Team.
1 month(s) ago
Medical Receptionist
Hereford Medical Group
Herefordshire, Worcestershire and Warwickshire, West Midlands
GBP 12 per year
GP/General Practitioner
Job summary We are recruiting for a Part-time Medical Receptionist working 15 hours to join our wonderful Reception Team.
1 month(s) ago
Medical Receptionist
Claypath and University Medical Practice
Tees Valley and Durham, North East England
GBP 13 per year
GP/General Practitioner
Job summary The Medical Receptionist will be responsible for undertaking a wide range of reception duties and the provision of general support to the multidisc…
1 month(s) ago
Medical Receptionist
Claypath and University Medical Practice
Tees Valley and Durham, North East England
GBP 13 per year
GP/General Practitioner
Job summary The Medical Receptionist will be responsible for undertaking a wide range of reception duties and the provision of general support to the multidisc…
1 month(s) ago
Hybrid IP Clinical Pharmacist
Lister House Surgery
Derbyshire and Nottinghamshire, East Midlands
GP/General Practitioner
Job summary The IP Clinical Pharmacist will work as part of a Multidisciplinary Team and Pharmacy Team consisting of other Clinical Pharmacists, Pharmacy Techn…
1 month(s) ago
Hybrid IP Clinical Pharmacist
Lister House Surgery
Derbyshire and Nottinghamshire, East Midlands
GP/General Practitioner
Job summary The IP Clinical Pharmacist will work as part of a Multidisciplinary Team and Pharmacy Team consisting of other Clinical Pharmacists, Pharmacy Techn…
1 month(s) ago
Posted 1 month(s) ago
Reference: 810-8228397
Job summary
Working with our community nursing team, you'll coordinate and deliver personalised care that helps people stay well and remain independent at home. You'll play a key role in supporting patients with complex health needs, long term conditions and palliative care, helping to improve outcomes and reduce avoidable hospital admissions. As a Case Manager, you will manage a defined caseload and work closely with patients, carers, General Practitioners, community services and other healthcare professionals. You will use your clinical expertise to assess needs, develop care plans and provide high-quality nursing interventions, while supporting colleagues and promoting best practice.
Main duties of the job
What you'll do:
- Assess, plan, deliver and review care for patients with complex nursing needs
- Coordinate care and work with partners across health and care services
- Provide specialist nursing interventions and support patient self-management
- Manage and prioritise a caseload while maintaining accurate electronic care records
- Support and develop colleagues through supervision, guidance and shared learning
- Registered Nurse qualification with current professional registration
- Experience caring for people with long term conditions and complex health needs
- Strong assessment, communication and care coordination skills
- Ability to work independently and as part of a multidisciplinary team
- Commitment to delivering safe, person-centred, evidence-based care and continuous professional development
About us
At CHCP, we're passionate about people, we recognise that high quality care is delivered by high quality professionals who are appreciated, respected, and supported, which is why we want to give all our colleagues the chance to shine.
Work with us and you'll be more than just a number. Our people are our shareholders, and their thoughts and opinions are always heard;at CHCP you have a real voice.
Compassion is at the heart of our business; our colleagues work together to deliver first class healthcareto thousands of people. Local diversity demands diverse roles, that's why we have vacancies to suit everybody. No matter your role at CHCP, we'll support you to thrive.
CHCP CIC employees have access to an excellent range of benefits; for further information, please click on the 'CHCP Perks and Rewards' link.
Details
Date posted
21 August 2026
Pay scheme
Agenda for change
Band
Band 6
Salary
£39,959 to £48,117 a year pa/pr
Contract
Permanent
Working pattern
Full-time
Reference number
810-8228397
Job locations
Bridlington Hospital
Bessingby Road
Bridlington
YO16 4QP
United Kingdom
Job description
Job responsibilities
Please see the job description and person specification attached to this job advert for full details on the role.
Job description
Job responsibilities
Please see the job description and person specification attached to this job advert for full details on the role.
Person Specification
Qualifications
Essential
- RGN/RN/Diploma Nursing Studies
- Non-medical prescribing V100/V150 or willing to work towards within specified timeframe
- Specialist training/short courses relevant to the post or equivalent level of experience
- Evidence of ongoing continuing professional development/Portfolio
Desirable
- Specialist Community District Nursing post graduate diploma
Knowledge
Essential
- Current Legislation and impact on community nursing services.
- Evidence based practice
- Mentorship or evidence of supervision/teaching/team management
- Evidence of understanding of the role of Case Manager and care coordination.
- To demonstrate an understanding of proactive caseload management
- Integrated Team working
Desirable
- Understanding of audit processes, Key Performance Indicators and Targets, CQUIN collection data and Quality Monitoring Programmes
- Understanding of research methodology and audit
- To have an understanding of the principles of restorative practice
Experience
Essential
- Significant post registration experience of working at Band 5
- Experience in planning and providing care to patient with Long Term Conditions, wound management, palliative and end of life care.
- Experience of collaborative working across organisation both statutory and voluntary services
- Experience of initiating and implementing clinical or professional change and evaluation of practice
- Experience in using IT in clinical practice
Desirable
- Developing and leading practitioners to deliver client responsive services delivering high quality nursing skills and care.
- Experience of proactive caseload management and the ability to act as a care coordinator.
Person Specification
Qualifications
Essential
- RGN/RN/Diploma Nursing Studies
- Non-medical prescribing V100/V150 or willing to work towards within specified timeframe
- Specialist training/short courses relevant to the post or equivalent level of experience
- Evidence of ongoing continuing professional development/Portfolio
Desirable
- Specialist Community District Nursing post graduate diploma
Knowledge
Essential
- Current Legislation and impact on community nursing services.
- Evidence based practice
- Mentorship or evidence of supervision/teaching/team management
- Evidence of understanding of the role of Case Manager and care coordination.
- To demonstrate an understanding of proactive caseload management
- Integrated Team working
Desirable
- Understanding of audit processes, Key Performance Indicators and Targets, CQUIN collection data and Quality Monitoring Programmes
- Understanding of research methodology and audit
- To have an understanding of the principles of restorative practice
Experience
Essential
- Significant post registration experience of working at Band 5
- Experience in planning and providing care to patient with Long Term Conditions, wound management, palliative and end of life care.
- Experience of collaborative working across organisation both statutory and voluntary services
- Experience of initiating and implementing clinical or professional change and evaluation of practice
- Experience in using IT in clinical practice
Desirable
- Developing and leading practitioners to deliver client responsive services delivering high quality nursing skills and care.
- Experience of proactive caseload management and the ability to act as a care coordinator.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
City Health Care Partnership CIC
Address
Bridlington Hospital
Bessingby Road
Bridlington
YO16 4QP
United Kingdom
Employer's website
Employer details
Employer name
City Health Care Partnership CIC
Address
Bridlington Hospital
Bessingby Road
Bridlington
YO16 4QP
United Kingdom
Employer's website
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Clinical Lead Nurse for Diabetes Neigbourhood Health Programme
South and East Leeds GP Group View all jobs
Posted 1 month(s) ago
Reference: U0053-26-0023
Job summary
Are you an experienced diabetes clinical nurse specialist looking for a new challenge in integrated community diabetes care? A rare opportunity has arisen to join the Tier 2 Neighbourhood Support Team of the Diabetes Neighbourhood Health Programme a new, place-based, integrated model of diabetes care being delivered across south and east Leeds.
This role sits within the Tier 2 Neighbourhood Support Team, working alongside a Clinical Lead Nurse colleague, a Specialist Dietitian, a Specialist Pharmacist, a Specialist Podiatrist and a Registered Nurse development post. The team works into general practice across the initial Beeston and Middleton and Hunslet PCN footprint, and interfaces closely with the Tier 3 Clinical Oversight Group (Consultant Diabetologist, Consultant Pharmacist, Highly Specialist Pharmacist, Diabetes Matron and Clinical Psychologist) and specialist Tier 4 services at Leeds Teaching Hospitals.
Two posts are available. Working pattern: this is a 1.0 WTE post 37.5 hours per week based in the community across the multi-neighbourhood footprint, with flexibility in the working pattern to be agreed at appointment. There is genuine scope to shape how the Tier 2 nursing offer is delivered and evaluated over the three-year development period.
If you are motivated by working across tiers, driving equity into everyday clinical care, and contributing to a genuinely new model of care from the outset, we would love to hear from you.
Main duties of the job
You will hold a patient-facing caseload within the Year 1 cohort adults aged 18 to 67 living with diabetes and two or more other long-term conditions. Your focus is advanced diabetes nursing care in complex multimorbidity, working as an autonomous clinician within an experienced multidisciplinary team.
The day-to-day mix includes advanced clinical assessment and consultation, insulin and injectable initiation and titration, use of CGM and Flash Glucose Monitoring data for shared decision-making, joint visits with district nursing for assisted insulin, and delivery of structured education. There is a regular rhythm of Tier 2 MDT case discussion and weekly Tier 3 MDT participation, giving structured access to specialist opinion and peer learning.
Alongside the clinical caseload, you will play an active role in cascade education across Tier 1 and Tier 2 including quarterly joint clinics with Practice Diabetes Leads and delivery of TARGET education sessions. You will provide Advice and Guidance to primary care within tight response times, and contribute to service development, quality improvement and equity of diabetes nursing care as the model scales towards citywide delivery.
Active outreach and engagement with people in deprivation deciles 1 to 3 and named priority groups is a core expectation, not a bolt-on. This role suits someone who wants to work in a person-centred, trauma-informed way and build partnerships with community and third-sector delivery partners.
About us
South and East Leeds General Practice Group brings together general practices across the south and east of Leeds to deliver joined-up primary care, PCN services and integrated community programmes. As one of the hosting partners for the new Diabetes Neighbourhood Health Programme, we work in close partnership with Leeds Community Healthcare Trust, Leeds Teaching Hospitals Trust, West Yorkshire ICB and our neighbourhood Primary Care Networks to deliver a genuinely place-based model of care.
You will be joining a team that is comfortable with new ways of working, collaborative across professional and organisational boundaries, and committed to reducing health inequalities in some of the most under-served neighbourhoods in the city. The culture is honest about the challenges of complex multimorbidity, patient-centred in its everyday decision-making, and generous with peer support and shared learning.
We support flexible working, protected CPD time, professional supervision and access to formal advanced-practice development pathways. You will have regular clinical supervision, access to Tier 3 MDT mentorship, and structured opportunities to contribute to service evaluation, research and Year 2 business-case development.This role may expand to a wider geographical area in year 2 as the new service is rolled out across the City
Details
Date posted
21 August 2026
Pay scheme
Other
Salary
£49,387 to £56,515 a year (Subject to experience) pro rata
Contract
Permanent
Working pattern
Part-time, Flexible working
Reference number
U0053-26-0023
Job locations
Hosted Empolyers address
1st Floor Park Edge Practice
Asket Drive
Leeds
West Yorkshire
LS14 1HX
United Kingdom
Job description
Job responsibilities
The Clinical Lead Nurse for Diabetes is a senior clinical role within the Tier 2 Neighbourhood Support Team. The postholder holds a patient-facing caseload, delivering advanced diabetes nursing care in complex multimorbidity as an autonomous clinician. Responsibilities include insulin and injectable initiation and titration; use of CGM and Flash Glucose Monitoring data for titration; delivery of structured education; joint visits with district nursing for assisted insulin; contribution to the Tier 2 MDT and weekly Tier 3 MDT (combined with the LTHT community diabetes MDT); joint clinics with Practice Diabetes Leads; TARGET education across Tier 1; Advice and Guidance to primary care within 24-hour urgent and one-week routine SLAs; clinical leadership and supervision of nursing colleagues; and active outreach to people in deprivation deciles 1 to 3 and named priority groups. Contribution to service development, quality improvement and equity of diabetes care.
Purpose of the role
The Clinical Lead Nurse for Diabetes is a senior clinical role within the Tier 2 Neighbourhood Support Team of the Diabetes Neighbourhood Health Programme a new integrated model of care for adults aged 1867 with diabetes (any type) and two or more other long-term conditions, delivered across the Beeston and Middleton & Hunslet PCN footprint and expanding across the Multi-Neighbourhood over the three-year development period.
The role is patient-facing, holds an active caseload within the Tier 2 cohort, and delivers advanced diabetes nursing care across injectable therapy, structured education and complex multimorbidity. The postholder is a core participant in the Tier 2 MDT and the weekly Tier 3 MDT (combined with the existing LTHT community diabetes MDT), provides Advice and Guidance to primary care, leads joint clinics with the Practice Diabetes Lead in each footprint practice, and drives workforce development across Tier 1 and Tier 2 through quarterly TARGET education.
Active outreach and engagement with deprivation deciles 13 and named priority groups (people with learning disability, serious mental illness, those homeless or vulnerably housed, those who smoke or use substances, adults living alone) is a core expectation of the role. The postholder is expected to work in a person-centred, trauma-informed way, with a working understanding of the wider social determinants of health.
Key duties and responsibilities
Advanced diabetes nursing and injectable therapy
Advanced clinical assessment and consultation with patients on the Tier 2 caseload, including remote and asynchronous consultation.
Insulin initiation, titration and ongoing management across all regimens basal, biphasic, basal-bolus including remote support by phone and asynchronous tools.
Subcutaneous GLP-1 receptor agonist initiation, titration and ongoing management (oral GLP-1 and GLP-1 / GIP formulations are prescribed at Tier 1).
Use of Continuous Glucose Monitoring (CGM) and Flash Glucose Monitoring data for titration, escalation and shared decision-making.
Joint visits with district nursing for patients requiring assisted insulin administration.
Delivery of structured diabetes education DAFNE, DESMOND, Confidence with Carbohydrates or equivalent, and pre-conception / pre-pregnancy education where relevant.
Non-Medical Prescribing within scope of practice (post-holders holding V300); clear escalation to Tier 2 Pharmacist or Tier 3 Consultant colleagues for complex prescribing decisions.
Recognition of and appropriate response to acute deterioration, including sick-day rules education, hypo unawareness identification and referral to Tier 3 or Tier 4 as required.
Care coordination and complex multimorbidity
Holding and managing an active caseload within the Tier 2 cohort, with responsibility for planning, delivering and evaluating patient-centred nursing care.
Care coordination across the Tier 2 team who holds the patient list, how follow-up cadence is decided, and how patients move safely between tiers.
Contribution to the Tier 2 approach to cardio-renal-metabolic multimorbidity, working alongside the Specialist Pharmacist, Specialist Dietitian, Specialist Podiatrist and Registered Nurse development post.
Recognition of psychological, social and mental health needs affecting engagement and self-management with liaison into mental health, learning disability, homelessness and substance-use services.
Reconciliation of care following discharge from hospital or transfer from other services, working with community pharmacy and hospital teams to ensure continuity.
MDT participation and clinical decision-making
Active participation in the Tier 2 MDT fortnightly for complex / high-risk cases and 812 weekly for moderate-risk cases.
Weekly attendance and active contribution to the Tier 3 Clinical Oversight Group MDT, combined with the existing LTHT community diabetes MDT.
Presenting cases, drafting shared care plans and taking responsibility for nursing-related actions arising from MDT discussion.
Escalation to Tier 4 for pump / hybrid closed loop, DKA / HHS follow-up, high-risk foot MDT, antenatal diabetes and other specialist pathways as required.
Advice & Guidance and joint clinics with primary care
Provide Advice and Guidance to primary care within agreed SLAs 24 hours for urgent enquiries, one week for routine for clinical questions beyond the Tier 1 remit and short of MDT escalation.
Lead quarterly joint clinics with the Practice Diabetes Lead in each footprint practice, on the model described in the Programme Education, Training and Support Plan.
Deliver nursing content within the quarterly TARGET education sessions for Practice Diabetes Leads, cascading learning into wider practice teams.
Support Practice Diabetes Leads to cascade learning through practice clinical meetings.
Outreach, equity and engagement
Active recruitment and engagement from deprivation deciles 13, with DNA monitoring and proactive approaches to reduce DNAs.
Outreach to named priority groups people with learning disability, serious mental illness, those homeless or vulnerably housed, those with substance-use co-morbidity, adults living alone.
Flexible appointment access including evening, digital and asynchronous options; home visits where clinically indicated.
Liaison with mental health teams for patients with SMI and antipsychotic-induced metabolic disturbance.
Liaison with drug and alcohol services and homelessness services.
Workplace engagement and reasonable-adjustment support via Healthy Working Lives.
Working in partnership with third-sector and asset-based community delivery partners as active collaborators, not downstream referrals.
Nursing quality, safety and improvement
Work to NMC Code and professional standards; ensure practice, and that of colleagues, is grounded in evidence-based theoretical and practical knowledge.
Identify cohorts of patients at high risk of harm through structured searches (EMIS / SystmOne) and act on findings.
Contribute to clinical audit within the Tier 2 caseload and across the Programme; feed back results and implement changes with the Tier 2 team, Practice Diabetes Leads and the Tier 3 Clinical Oversight Group.
Contribute to the Programme's outcomes and evaluation framework, particularly on nursing-related outcomes, safety indicators and equity of access.
Comply with the organisations Infection Prevention and Control requirements, including bare below the elbows dress code.
Leadership, supervision and workforce development
Provide clinical leadership on diabetes nursing practice within the Tier 2 Neighbourhood Support Team.
Provide supervision and mentorship to the Registered Nurse development post, and to less experienced colleagues within scope.
Act as a role model to all staff, ensuring a professional service and image is maintained at all times.
Contribute to workforce development plans across Tier 1 and Tier 2 nursing, in partnership with the Tier 3 Diabetes Matron and the wider Tier 3 group.
Practice supervisor / educator role for pre-registration and post-qualification nursing learners as required.
Effective and efficient use of clinical resources (staff, supplies) within own sphere of responsibility.
Service development
Contribute nursing advice for the development and iteration of the Diabetes Neighbourhood Health Programme model including step-up / step-down criteria, pathway design, and operational standards.
Contribute to Year 2 and Multi-Neighbourhood expansion planning.
Analyse, interpret and present nursing and outcomes data to highlight issues, opportunities and risks to support programme decision-making.
Collaborative working relationships
Work collaboratively with the Tier 2 clinical lead, Programme Manager, and the Tier 3 Clinical Oversight Group.
Maintain strong relationships with PCN Clinical Directors, Practice Diabetes Leads and practice nursing teams across the footprint.
Liaise with the Leeds ICB, LCH, LTHT and neighbouring GP federations for consistency of patient care.
Engage with the Leeds diabetes nursing network and other diabetes special interest groups for peer support.
Liaise with LCH community diabetes teams, LTHT specialist diabetes services, community pharmacy, mental health services, drug and alcohol services, and VCSE partners as required.
Foster and maintain strong links with all services across the multi-neighbourhood footprint.
Please see attached job description for more info
Job description
Job responsibilities
The Clinical Lead Nurse for Diabetes is a senior clinical role within the Tier 2 Neighbourhood Support Team. The postholder holds a patient-facing caseload, delivering advanced diabetes nursing care in complex multimorbidity as an autonomous clinician. Responsibilities include insulin and injectable initiation and titration; use of CGM and Flash Glucose Monitoring data for titration; delivery of structured education; joint visits with district nursing for assisted insulin; contribution to the Tier 2 MDT and weekly Tier 3 MDT (combined with the LTHT community diabetes MDT); joint clinics with Practice Diabetes Leads; TARGET education across Tier 1; Advice and Guidance to primary care within 24-hour urgent and one-week routine SLAs; clinical leadership and supervision of nursing colleagues; and active outreach to people in deprivation deciles 1 to 3 and named priority groups. Contribution to service development, quality improvement and equity of diabetes care.
Purpose of the role
The Clinical Lead Nurse for Diabetes is a senior clinical role within the Tier 2 Neighbourhood Support Team of the Diabetes Neighbourhood Health Programme a new integrated model of care for adults aged 1867 with diabetes (any type) and two or more other long-term conditions, delivered across the Beeston and Middleton & Hunslet PCN footprint and expanding across the Multi-Neighbourhood over the three-year development period.
The role is patient-facing, holds an active caseload within the Tier 2 cohort, and delivers advanced diabetes nursing care across injectable therapy, structured education and complex multimorbidity. The postholder is a core participant in the Tier 2 MDT and the weekly Tier 3 MDT (combined with the existing LTHT community diabetes MDT), provides Advice and Guidance to primary care, leads joint clinics with the Practice Diabetes Lead in each footprint practice, and drives workforce development across Tier 1 and Tier 2 through quarterly TARGET education.
Active outreach and engagement with deprivation deciles 13 and named priority groups (people with learning disability, serious mental illness, those homeless or vulnerably housed, those who smoke or use substances, adults living alone) is a core expectation of the role. The postholder is expected to work in a person-centred, trauma-informed way, with a working understanding of the wider social determinants of health.
Key duties and responsibilities
Advanced diabetes nursing and injectable therapy
Advanced clinical assessment and consultation with patients on the Tier 2 caseload, including remote and asynchronous consultation.
Insulin initiation, titration and ongoing management across all regimens basal, biphasic, basal-bolus including remote support by phone and asynchronous tools.
Subcutaneous GLP-1 receptor agonist initiation, titration and ongoing management (oral GLP-1 and GLP-1 / GIP formulations are prescribed at Tier 1).
Use of Continuous Glucose Monitoring (CGM) and Flash Glucose Monitoring data for titration, escalation and shared decision-making.
Joint visits with district nursing for patients requiring assisted insulin administration.
Delivery of structured diabetes education DAFNE, DESMOND, Confidence with Carbohydrates or equivalent, and pre-conception / pre-pregnancy education where relevant.
Non-Medical Prescribing within scope of practice (post-holders holding V300); clear escalation to Tier 2 Pharmacist or Tier 3 Consultant colleagues for complex prescribing decisions.
Recognition of and appropriate response to acute deterioration, including sick-day rules education, hypo unawareness identification and referral to Tier 3 or Tier 4 as required.
Care coordination and complex multimorbidity
Holding and managing an active caseload within the Tier 2 cohort, with responsibility for planning, delivering and evaluating patient-centred nursing care.
Care coordination across the Tier 2 team who holds the patient list, how follow-up cadence is decided, and how patients move safely between tiers.
Contribution to the Tier 2 approach to cardio-renal-metabolic multimorbidity, working alongside the Specialist Pharmacist, Specialist Dietitian, Specialist Podiatrist and Registered Nurse development post.
Recognition of psychological, social and mental health needs affecting engagement and self-management with liaison into mental health, learning disability, homelessness and substance-use services.
Reconciliation of care following discharge from hospital or transfer from other services, working with community pharmacy and hospital teams to ensure continuity.
MDT participation and clinical decision-making
Active participation in the Tier 2 MDT fortnightly for complex / high-risk cases and 812 weekly for moderate-risk cases.
Weekly attendance and active contribution to the Tier 3 Clinical Oversight Group MDT, combined with the existing LTHT community diabetes MDT.
Presenting cases, drafting shared care plans and taking responsibility for nursing-related actions arising from MDT discussion.
Escalation to Tier 4 for pump / hybrid closed loop, DKA / HHS follow-up, high-risk foot MDT, antenatal diabetes and other specialist pathways as required.
Advice & Guidance and joint clinics with primary care
Provide Advice and Guidance to primary care within agreed SLAs 24 hours for urgent enquiries, one week for routine for clinical questions beyond the Tier 1 remit and short of MDT escalation.
Lead quarterly joint clinics with the Practice Diabetes Lead in each footprint practice, on the model described in the Programme Education, Training and Support Plan.
Deliver nursing content within the quarterly TARGET education sessions for Practice Diabetes Leads, cascading learning into wider practice teams.
Support Practice Diabetes Leads to cascade learning through practice clinical meetings.
Outreach, equity and engagement
Active recruitment and engagement from deprivation deciles 13, with DNA monitoring and proactive approaches to reduce DNAs.
Outreach to named priority groups people with learning disability, serious mental illness, those homeless or vulnerably housed, those with substance-use co-morbidity, adults living alone.
Flexible appointment access including evening, digital and asynchronous options; home visits where clinically indicated.
Liaison with mental health teams for patients with SMI and antipsychotic-induced metabolic disturbance.
Liaison with drug and alcohol services and homelessness services.
Workplace engagement and reasonable-adjustment support via Healthy Working Lives.
Working in partnership with third-sector and asset-based community delivery partners as active collaborators, not downstream referrals.
Nursing quality, safety and improvement
Work to NMC Code and professional standards; ensure practice, and that of colleagues, is grounded in evidence-based theoretical and practical knowledge.
Identify cohorts of patients at high risk of harm through structured searches (EMIS / SystmOne) and act on findings.
Contribute to clinical audit within the Tier 2 caseload and across the Programme; feed back results and implement changes with the Tier 2 team, Practice Diabetes Leads and the Tier 3 Clinical Oversight Group.
Contribute to the Programme's outcomes and evaluation framework, particularly on nursing-related outcomes, safety indicators and equity of access.
Comply with the organisations Infection Prevention and Control requirements, including bare below the elbows dress code.
Leadership, supervision and workforce development
Provide clinical leadership on diabetes nursing practice within the Tier 2 Neighbourhood Support Team.
Provide supervision and mentorship to the Registered Nurse development post, and to less experienced colleagues within scope.
Act as a role model to all staff, ensuring a professional service and image is maintained at all times.
Contribute to workforce development plans across Tier 1 and Tier 2 nursing, in partnership with the Tier 3 Diabetes Matron and the wider Tier 3 group.
Practice supervisor / educator role for pre-registration and post-qualification nursing learners as required.
Effective and efficient use of clinical resources (staff, supplies) within own sphere of responsibility.
Service development
Contribute nursing advice for the development and iteration of the Diabetes Neighbourhood Health Programme model including step-up / step-down criteria, pathway design, and operational standards.
Contribute to Year 2 and Multi-Neighbourhood expansion planning.
Analyse, interpret and present nursing and outcomes data to highlight issues, opportunities and risks to support programme decision-making.
Collaborative working relationships
Work collaboratively with the Tier 2 clinical lead, Programme Manager, and the Tier 3 Clinical Oversight Group.
Maintain strong relationships with PCN Clinical Directors, Practice Diabetes Leads and practice nursing teams across the footprint.
Liaise with the Leeds ICB, LCH, LTHT and neighbouring GP federations for consistency of patient care.
Engage with the Leeds diabetes nursing network and other diabetes special interest groups for peer support.
Liaise with LCH community diabetes teams, LTHT specialist diabetes services, community pharmacy, mental health services, drug and alcohol services, and VCSE partners as required.
Foster and maintain strong links with all services across the multi-neighbourhood footprint.
Please see attached job description for more info
Person Specification
Additional criteria
Essential
- Advanced clinical assessment and consultation skills.
- Highly specialist knowledge of diabetes across Type 1, Type 2, atypical presentations and complex multimorbidity.
- Confident with SGLT2i, GLP-1, insulin regimen selection and use of CGM or Flash data for shared decision-making.
- Autonomous within scope of practice, with clear understanding of when to escalate to Tier 3.
- Excellent verbal and written communication skills, including complex or potentially distressing conversations with patients and families.
- Demonstrable understanding of the wider determinants of health and their impact on communities.
- Demonstrable commitment to reducing health inequalities and proactively reaching under-served populations.
- Person-centred and trauma-informed approach to consultations.
- Ability to plan, manage, monitor and review nursing care for a long-term-conditions cohort.
- Ability to influence, motivate and negotiate across professional and organisational boundaries.
- Clinical leadership presence and ability to role-model professional standards.
- Willingness to challenge and be challenged, including consultants and GPs, in the patient's best interest.
- Comfortable with the ambiguity of a new service, and willing to iterate, evaluate and adjust.
- Confident with digital consultation, MDT tools and asynchronous working.
- Emotional resilience, self-awareness, humility and curiosity.
- Access to own transport and ability to travel across the multi-neighbourhood footprint.
- Meets DBS reference standards.
- Up-to-date mandatory training and immunisation status.
Desirable
- Awareness of the Leeds Proactive Care and Integrated Neighbourhood Health frameworks.
- Understanding of NHS commissioning, business-case development and the wider system architecture.
- Interest in contributing to research, service evaluation or Year 2 business-case development.
Experience
Essential
- Substantial post-registration experience as a Diabetes Nurse Specialist or equivalent diabetes-specialist nursing role.
- Practical experience of insulin regimen optimisation across all regimens (basal, biphasic, basal-bolus).
- Practical experience of subcutaneous GLP-1 initiation, titration and ongoing management.
- Experience of joint working with district nursing for assisted insulin administration.
- Experience of MDT working across community and acute care.
- Experience of delivering structured diabetes education (DAFNE, DESMOND, Confidence with Carbohydrates or equivalent).
- Experience of clinical supervision and mentorship of junior nursing colleagues.
- Experience of working with people affected by health inequalities.
- Experience of contributing to service development, quality improvement or clinical audit.
- Experience of leadership in practice, including day-to-day team leadership and delegation.
Desirable
- Experience of working across the acute, community and primary care interface.
- Experience of CGM, Flash Glucose Monitoring and insulin pump technology.
- Experience of leading or contributing to clinical audit and quality improvement projects.
- Experience of contributing to research or service evaluation.
- Working experience of EMIS and SystmOne clinical systems.
- Experience of change management or new-service implementation.
Qualifications
Essential
- Registered Nurse (Adult) with current NMC registration.
- Post-graduate learning to Master's level or equivalent.
- Independent Non-Medical Prescribing (V300), or working towards.
- Recognised specialist diabetes course or qualification (Diabetes Specialist Practitioner course, Warwick, Leicester, Sheffield modules, or equivalent).
- Teaching, training or mentorship qualification, or experience to an equivalent level.
- Maintains a portfolio of CPD in line with NMC standards.
Desirable
- Full Master's degree in Advanced Clinical Practice.
- Formal teaching qualification (PGCert HE or equivalent).
- Leadership or management qualification (NHS Leadership Academy or equivalent).
- Formal training in health inequalities, trauma-informed care, or behaviour-change approaches such as Making Every Contact Count.
Person Specification
Additional criteria
Essential
- Advanced clinical assessment and consultation skills.
- Highly specialist knowledge of diabetes across Type 1, Type 2, atypical presentations and complex multimorbidity.
- Confident with SGLT2i, GLP-1, insulin regimen selection and use of CGM or Flash data for shared decision-making.
- Autonomous within scope of practice, with clear understanding of when to escalate to Tier 3.
- Excellent verbal and written communication skills, including complex or potentially distressing conversations with patients and families.
- Demonstrable understanding of the wider determinants of health and their impact on communities.
- Demonstrable commitment to reducing health inequalities and proactively reaching under-served populations.
- Person-centred and trauma-informed approach to consultations.
- Ability to plan, manage, monitor and review nursing care for a long-term-conditions cohort.
- Ability to influence, motivate and negotiate across professional and organisational boundaries.
- Clinical leadership presence and ability to role-model professional standards.
- Willingness to challenge and be challenged, including consultants and GPs, in the patient's best interest.
- Comfortable with the ambiguity of a new service, and willing to iterate, evaluate and adjust.
- Confident with digital consultation, MDT tools and asynchronous working.
- Emotional resilience, self-awareness, humility and curiosity.
- Access to own transport and ability to travel across the multi-neighbourhood footprint.
- Meets DBS reference standards.
- Up-to-date mandatory training and immunisation status.
Desirable
- Awareness of the Leeds Proactive Care and Integrated Neighbourhood Health frameworks.
- Understanding of NHS commissioning, business-case development and the wider system architecture.
- Interest in contributing to research, service evaluation or Year 2 business-case development.
Experience
Essential
- Substantial post-registration experience as a Diabetes Nurse Specialist or equivalent diabetes-specialist nursing role.
- Practical experience of insulin regimen optimisation across all regimens (basal, biphasic, basal-bolus).
- Practical experience of subcutaneous GLP-1 initiation, titration and ongoing management.
- Experience of joint working with district nursing for assisted insulin administration.
- Experience of MDT working across community and acute care.
- Experience of delivering structured diabetes education (DAFNE, DESMOND, Confidence with Carbohydrates or equivalent).
- Experience of clinical supervision and mentorship of junior nursing colleagues.
- Experience of working with people affected by health inequalities.
- Experience of contributing to service development, quality improvement or clinical audit.
- Experience of leadership in practice, including day-to-day team leadership and delegation.
Desirable
- Experience of working across the acute, community and primary care interface.
- Experience of CGM, Flash Glucose Monitoring and insulin pump technology.
- Experience of leading or contributing to clinical audit and quality improvement projects.
- Experience of contributing to research or service evaluation.
- Working experience of EMIS and SystmOne clinical systems.
- Experience of change management or new-service implementation.
Qualifications
Essential
- Registered Nurse (Adult) with current NMC registration.
- Post-graduate learning to Master's level or equivalent.
- Independent Non-Medical Prescribing (V300), or working towards.
- Recognised specialist diabetes course or qualification (Diabetes Specialist Practitioner course, Warwick, Leicester, Sheffield modules, or equivalent).
- Teaching, training or mentorship qualification, or experience to an equivalent level.
- Maintains a portfolio of CPD in line with NMC standards.
Desirable
- Full Master's degree in Advanced Clinical Practice.
- Formal teaching qualification (PGCert HE or equivalent).
- Leadership or management qualification (NHS Leadership Academy or equivalent).
- Formal training in health inequalities, trauma-informed care, or behaviour-change approaches such as Making Every Contact Count.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
South and East Leeds GP Group
Address
Hosted Empolyers address
1st Floor Park Edge Practice
Asket Drive
Leeds
West Yorkshire
LS14 1HX
United Kingdom
Employer's website
Employer details
Employer name
South and East Leeds GP Group
Address
Hosted Empolyers address
1st Floor Park Edge Practice
Asket Drive
Leeds
West Yorkshire
LS14 1HX
United Kingdom
Employer's website
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Posted 1 month(s) ago
Reference: A4042-26-0003
Job summary
Job summary
We are looking for trained receptionist's and administrative staff to work with us part time with a start and finish time between 8am and 6.30pm.
Previous applicants need not apply. This position is for experienced receptionists and administrative staff with experience in working in busy environment and dealing with sensitive information.
This is a very rewarding post and would suit someone who likes to be busy and work as part of a team, and enjoys variety in their working day.
Main duties of the job
You must be able to start at 8am and or finish at 6.30pm.
The applicant will need to be able to work accurately and at pace in a multi-tasking environment, whilst maintaining excellent customer service skills showing empathy to the patients and dealing with all queries in a timely manner. Flexibility is also key within a small team.
We offer you: Competitive pay, 5 weeks annual leave plus bank holidays, NHS pension, Uniform.
The successful applicant will also experience a full induction program, and supported learning with a mentor system, until confidence is gained.
The main duties associated with the role are:
Offer general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone
Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way
Undertake a variety of administrative duties to assist in the smooth running of the Practice including the provision of secretarial and clerical support to clinical staff and other members of the Practice team
Facilitate effective communication between patients, members the primary health care team, secondary care and other associated healthcare agencies
About us
We are a busy City Practice, providing services for 8,500 patients.
Our team includes 4 GP Partners, 1 Salaried GP, 2 Nurses with a variety of skills including Sexual Health and Diabetes Management, a Health Care Assistant and a Phlebotomist. We are also pleased to welcome PCN employed colleagues and are joined each week by a Physiotherapist, a Mental Health Nurse, a Clinical Pharmacist and a Physician's Associate.
The clinical team is supported by a skilled and well organised administration team.
We use SystmOne for our Clinical system, and also utilise various digital platforms such as Accurx and our online triage system is SystmOne to support our processes.
We are a well established training Practice and welcome GP Registrars on six monthly placements.
If this sounds like a perfect job for you then please get in touch.
Details
Date posted
21 August 2026
Pay scheme
Other
Salary
£12.71 an hour following successful probation period £13.00 per hour
Contract
Permanent
Working pattern
Full-time, Part-time, Flexible working
Reference number
A4042-26-0003
Job locations
29 Woodcock Road
Norwich
Norfolk
NR3 3UA
United Kingdom
Job description
Job responsibilities
The purpose of the role is to:
Offer general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone
You will be part of the front door for patients and will support access to services and continuity of care by helping patients interact and engage with the right support at the right time and from the right health care professional. You will manage and respond to patient and Practice initiated contact, including incoming and outgoing phone calls with patients, reviewing and responding to e-Consults, providing reception capacity and associated administration. You will use triage and signposting skills to direct patients to the right support or appointment type to best meet their needs.
Undertake a variety of administrative duties to assist in the smooth running of the Practice including the provision of secretarial and clerical support to clinical staff and other members of the Practice team
Facilitate effective communication between patients, members the primary health care team, secondary care and other associated healthcare agencies
Main duties and responsibilities:
The duties and responsibilities to be undertaken by members of the Practice administration team may include any or all of the items in the following list. Duties may be varied from time to time under the direction of the Office Manager/Operations Manager, dependent on current and evolving Practice workload and staffing levels:
Reception Duties:
- Maintaining and monitoring the Practice appointments system
- Acting on electronic tasks to book appointments, deliver messages to patients, process electronic referrals etc
- Processing personal and telephone requests for appointments, visits and telephone consultations and ensuring callers are directed to the appropriate healthcare professional
- Processing electronic requests, whether received via Footfall (Practice Website) or email, or by other means
- Processing incoming requests for medical reports, prescriptions or other enquiries and ensuring they are forwarded to the correct staff members for completion
- Taking and recording requests for home visits ensuring full details of need are recorded and checking that the address and telephone number is correct.
- Dealing with requests for emergency treatment, either in the surgery or in the patients home and passing on promptly to the duty doctor.
- Receiving patients consulting with members of practice team
- Initiating contact with and responding to requests from patients, other team members and associated healthcare agencies and providers
- Handing completed repeat prescriptions to patient and checking names and address.
- Be able to cover all reception positions as necessary
- Answering the telephone and conveying messages
- Accepting requests for repeat prescriptions, checking regularly both the electronic and paper routes for repeat prescription requests
- Sorting the mail and completing Scanning processes
- Maintaining electronic log of telephone messages
- Filing results and any other relevant documents in patients' notes
- Maintenance of patients' notes including starting a new wallet when required and dividing the contents in a logical manner
- Charging the appropriate amount for private work.
- Helping with the sorting of filing in new medical records in order that they are in the form used in the Surgery
- Dealing with requests for test results.
- Ensuring that all other requests for information or queries and entries on the computer and if not completed at the end of your shift, are handed over to an incoming member of staff for completion and vice versa.
- Taking details of requests for medical certificates of any kind, insurance forms and any others requested and dealing with them efficiently and promptly.
- Referring patient suggestions/complaints/comments directly to the Practice Manager for further discussion.
Administration
- Any other administration duties required in the course of your work.
- To have a thorough knowledge of all Practice procedures.
- To work in accordance with written protocols
- Filing post in medical records
- Photocopy as requested
- Processing and distributing incoming (and outgoing) mail
- Taking messages and passing on information
- Filing and retrieving paperwork
- Ordering, re-ordering and monitoring of stationery and other supplies
- Generating template letters requesting patients attend for follow-up.
- Arranging transport for patients where appropriate.
Computer
- Computer data entry/data allocation and collation; processing and recording information in accordance with Practice procedures
- Registrations of new patients
- Process patients change of address (have knowledge of practice area).
- Scanning of mail onto computer system and completing workflow.
- Processing daily Pathlinks appointments ensuring patients have appointments booked according to instructions given by GPs when results received.
- Maintaining a basic knowledge of repeat prescriptions so that should it be necessary, you can issue from the computer record in line with Practice policy and protocol.
Telephone
- Have working knowledge of telephone/bleep system, during and after hours.
Other Tasks
- Ensure that the consulting rooms and waiting area are checked at the end of each consulting session and left clean, tidy and secure.
- Ensure building security have thorough knowledge of doors/windows/alarm.
- Provision of refreshments for staff and visitors as required; loading and emptying the dishwasher and keeping the kitchen area clean and tidy
- Keeping the reception area, notice-boards and leaflet dispensers tidy and free from obstructions and clutter
- Scanning of mail onto computer system and completing workflow.
- Any other tasks allocated by Office Manager/Practice Manager.
- Attending and participating in Clinical Governance and Staff Meetings.
Start and End of Day Procedures.
Be able to open up premises at the start of the day, unset alarm and ensure that all equipment such as fax machines, computers, printers and photocopiers are ready and make all necessary preparation to receive patients.
Be able to secure premises at end of day, checking all windows, doors are closed, toilets empty, internal lights off, fax is full of paper, all other equipment is off and alarm activated.
Job description
Job responsibilities
The purpose of the role is to:
Offer general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone
You will be part of the front door for patients and will support access to services and continuity of care by helping patients interact and engage with the right support at the right time and from the right health care professional. You will manage and respond to patient and Practice initiated contact, including incoming and outgoing phone calls with patients, reviewing and responding to e-Consults, providing reception capacity and associated administration. You will use triage and signposting skills to direct patients to the right support or appointment type to best meet their needs.
Undertake a variety of administrative duties to assist in the smooth running of the Practice including the provision of secretarial and clerical support to clinical staff and other members of the Practice team
Facilitate effective communication between patients, members the primary health care team, secondary care and other associated healthcare agencies
Main duties and responsibilities:
The duties and responsibilities to be undertaken by members of the Practice administration team may include any or all of the items in the following list. Duties may be varied from time to time under the direction of the Office Manager/Operations Manager, dependent on current and evolving Practice workload and staffing levels:
Reception Duties:
- Maintaining and monitoring the Practice appointments system
- Acting on electronic tasks to book appointments, deliver messages to patients, process electronic referrals etc
- Processing personal and telephone requests for appointments, visits and telephone consultations and ensuring callers are directed to the appropriate healthcare professional
- Processing electronic requests, whether received via Footfall (Practice Website) or email, or by other means
- Processing incoming requests for medical reports, prescriptions or other enquiries and ensuring they are forwarded to the correct staff members for completion
- Taking and recording requests for home visits ensuring full details of need are recorded and checking that the address and telephone number is correct.
- Dealing with requests for emergency treatment, either in the surgery or in the patients home and passing on promptly to the duty doctor.
- Receiving patients consulting with members of practice team
- Initiating contact with and responding to requests from patients, other team members and associated healthcare agencies and providers
- Handing completed repeat prescriptions to patient and checking names and address.
- Be able to cover all reception positions as necessary
- Answering the telephone and conveying messages
- Accepting requests for repeat prescriptions, checking regularly both the electronic and paper routes for repeat prescription requests
- Sorting the mail and completing Scanning processes
- Maintaining electronic log of telephone messages
- Filing results and any other relevant documents in patients' notes
- Maintenance of patients' notes including starting a new wallet when required and dividing the contents in a logical manner
- Charging the appropriate amount for private work.
- Helping with the sorting of filing in new medical records in order that they are in the form used in the Surgery
- Dealing with requests for test results.
- Ensuring that all other requests for information or queries and entries on the computer and if not completed at the end of your shift, are handed over to an incoming member of staff for completion and vice versa.
- Taking details of requests for medical certificates of any kind, insurance forms and any others requested and dealing with them efficiently and promptly.
- Referring patient suggestions/complaints/comments directly to the Practice Manager for further discussion.
Administration
- Any other administration duties required in the course of your work.
- To have a thorough knowledge of all Practice procedures.
- To work in accordance with written protocols
- Filing post in medical records
- Photocopy as requested
- Processing and distributing incoming (and outgoing) mail
- Taking messages and passing on information
- Filing and retrieving paperwork
- Ordering, re-ordering and monitoring of stationery and other supplies
- Generating template letters requesting patients attend for follow-up.
- Arranging transport for patients where appropriate.
Computer
- Computer data entry/data allocation and collation; processing and recording information in accordance with Practice procedures
- Registrations of new patients
- Process patients change of address (have knowledge of practice area).
- Scanning of mail onto computer system and completing workflow.
- Processing daily Pathlinks appointments ensuring patients have appointments booked according to instructions given by GPs when results received.
- Maintaining a basic knowledge of repeat prescriptions so that should it be necessary, you can issue from the computer record in line with Practice policy and protocol.
Telephone
- Have working knowledge of telephone/bleep system, during and after hours.
Other Tasks
- Ensure that the consulting rooms and waiting area are checked at the end of each consulting session and left clean, tidy and secure.
- Ensure building security have thorough knowledge of doors/windows/alarm.
- Provision of refreshments for staff and visitors as required; loading and emptying the dishwasher and keeping the kitchen area clean and tidy
- Keeping the reception area, notice-boards and leaflet dispensers tidy and free from obstructions and clutter
- Scanning of mail onto computer system and completing workflow.
- Any other tasks allocated by Office Manager/Practice Manager.
- Attending and participating in Clinical Governance and Staff Meetings.
Start and End of Day Procedures.
Be able to open up premises at the start of the day, unset alarm and ensure that all equipment such as fax machines, computers, printers and photocopiers are ready and make all necessary preparation to receive patients.
Be able to secure premises at end of day, checking all windows, doors are closed, toilets empty, internal lights off, fax is full of paper, all other equipment is off and alarm activated.
Person Specification
Experience
Essential
- Essential
- An ability to use own judgement, resourcefulness and common sense.
- An understanding, acceptance and adherence to the need for strict confidentiality.
- Able to work as a member of a team.
- Ability to work without direct supervision and determine own workload priorities.
- Good Keyboard skills.
- Able to work under pressure
- Able to work in a changing environment
- Able to use own initiative
- A sense of humour.
- Pleasant and articulate
- Ability to use own judgement, resourcefulness and common sense
Desirable
- Experience of working in General Practice is desirable but not essential.
- Flexibility of working hours/ able to work at the desired times.
Qualifications
Essential
- - GCSE grade A to C in English and Maths.
- - Reception staff need to be tactful, helpful people who can communicate well and sympathetically with employers, colleagues and most importantly with patients who are invariably worried and concerned and, who at times may be difficult!
Desirable
- NVQ level 2 in Health and Social Care or Administration.
- Experience of working in General Practice.
Person Specification
Experience
Essential
- Essential
- An ability to use own judgement, resourcefulness and common sense.
- An understanding, acceptance and adherence to the need for strict confidentiality.
- Able to work as a member of a team.
- Ability to work without direct supervision and determine own workload priorities.
- Good Keyboard skills.
- Able to work under pressure
- Able to work in a changing environment
- Able to use own initiative
- A sense of humour.
- Pleasant and articulate
- Ability to use own judgement, resourcefulness and common sense
Desirable
- Experience of working in General Practice is desirable but not essential.
- Flexibility of working hours/ able to work at the desired times.
Qualifications
Essential
- - GCSE grade A to C in English and Maths.
- - Reception staff need to be tactful, helpful people who can communicate well and sympathetically with employers, colleagues and most importantly with patients who are invariably worried and concerned and, who at times may be difficult!
Desirable
- NVQ level 2 in Health and Social Care or Administration.
- Experience of working in General Practice.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Woodcock Road Surgery
Address
29 Woodcock Road
Norwich
Norfolk
NR3 3UA
United Kingdom
Employer's website
Employer details
Employer name
Woodcock Road Surgery
Address
29 Woodcock Road
Norwich
Norfolk
NR3 3UA
United Kingdom
Employer's website
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Specialist Dietitian for Diabetes Neighbourhood Health Programme
South and East Leeds GP Group View all jobs
Posted 1 month(s) ago
Reference: U0053-26-0024
Job summary
Are you an experienced diabetes specialist dietitian looking for a new challenge in integrated community diabetes care? A rare opportunity has arisen to join the Tier 2 Neighbourhood Support Team of the Diabetes Neighbourhood Health Programme a new, place-based, integrated model of diabetes care being delivered across south and east Leeds.
This role sits within the Tier 2 Neighbourhood Support Team, working alongside two Clinical Lead Nurses for Diabetes, a Specialist Pharmacist, a Specialist Podiatrist and a Registered Nurse development post. The team works into general practice across the initial Beeston and Middleton and Hunslet PCN footprint, and interfaces closely with the Tier 3 Clinical Oversight Group (Consultant Diabetologist, Consultant Pharmacist, Highly Specialist Pharmacist, Diabetes Matron and Clinical Psychologist) and specialist Tier 4 services at Leeds Teaching Hospitals.
Working pattern: this is a 1.0 WTE post 37.5 hours per week based in the community across the multi-neighbourhood footprint, with flexibility in the working pattern to be agreed at appointment. There is genuine scope to shape how the Tier 2 dietetic offer is delivered and evaluated over the three-year development period.
If you are motivated by working across tiers, driving equity into everyday care, and contributing to a genuinely new model of care from the outset, we would love to hear from you.
Main duties of the job
You will hold a patient-facing caseload within the Year 1 cohort adults aged 18 to 67 living with diabetes and two or more other long-term conditions. Your focus is specialist dietetic care in complex multimorbidity, particularly cardio-renal-metabolic disease, MAFLD, severe obesity and gastrointestinal disorders, working as an autonomous clinician within an experienced multidisciplinary team.
The day-to-day mix includes advanced dietetic assessment and consultation, delivery of structured diabetes education (DAFNE, Confidence with Carbohydrates, DESMOND or equivalent), targeted recruitment into the National Type 2 Path to Remission Programme (Xyla), carbohydrate counting and dose-adjustment support, cultural adaptation of dietary advice, and pre-conception or gestational diabetes dietetic input. There is a regular rhythm of Tier 2 MDT case discussion and weekly Tier 3 MDT participation.
Alongside the clinical caseload, you will play an active role in cascade education across Tier 1 and Tier 2 including quarterly TARGET education sessions and support for joint clinics with Practice Diabetes Leads. You will provide Advice and Guidance to primary care within tight response times, and contribute to service development, quality improvement and equity of dietetic care as the model scales towards citywide delivery.
Active outreach and engagement with people in deprivation deciles 1 to 3 and named priority groups is a core expectation, not a bolt-on.
About us
South and East Leeds General Practice Group brings together general practices across the south and east of Leeds to deliver joined-up primary care, PCN services and integrated community programmes. As one of the hosting partners for the new Diabetes Neighbourhood Health Programme, we work in close partnership with Leeds Community Healthcare Trust, Leeds Teaching Hospitals Trust, West Yorkshire ICB and our neighbourhood Primary Care Networks to deliver a genuinely place-based model of care.
You will be joining a team that is comfortable with new ways of working, collaborative across professional and organisational boundaries, and committed to reducing health inequalities in some of the most under-served neighbourhoods in the city. The culture is honest about the challenges of complex multimorbidity, patient-centred in its everyday decision-making, and generous with peer support and shared learning.
As your employer SEL GP offer a competitive salary, including the NHS Pension Scheme, annual leave, occupational sickness scheme and salary-sacrifice options. We support flexible working, protected CPD time, professional supervision and access to formal advanced-practice development pathways. You will have regular clinical supervision, access to Tier 3 MDT mentorship, and structured opportunities to contribute to service evaluation, research and Year 2 business-case development.
Details
Date posted
21 August 2026
Pay scheme
Other
Salary
£39,959 to £48,117 a year Depending on experience
Contract
Permanent
Working pattern
Part-time, Flexible working
Reference number
U0053-26-0024
Job locations
Hosted Employers address
1st Floor Park Edge Practice
Asket Drive
Leeds
West Yorkshire
LS14 1HX
United Kingdom
Job description
Job responsibilities
The Specialist Dietitian for Diabetes is the operational dietetic lead within the Tier 2 Neighbourhood Support Team. Responsibilities include specialist dietetic assessment and intervention in cardio-renal-metabolic multimorbidity, including CKD stages 3b to 5, heart failure, MAFLD, severe obesity and gastrointestinal disorders. The postholder delivers structured education (DAFNE, Confidence with Carbohydrates, DESMOND or equivalent), supports carbohydrate counting and dose adjustment for basal-bolus regimens, and targets recruitment to the National Type 2 Path to Remission Programme. Contributes to the Tier 2 MDT and the weekly Tier 3 MDT, provides Advice and Guidance to primary care within 24-hour urgent and one-week routine SLAs, delivers dietetic content in quarterly TARGET education, provides cultural adaptation of dietary advice for ethnic-specific patterns, supports pre-conception and gestational diabetes dietetic care, and contributes to quality improvement and equity of dietetic access.
Key duties and responsibilities
Specialist dietetic assessment and intervention in complex multimorbidity
Assess, plan, deliver and evaluate specialist dietetic care for adults on the Tier 2 caseload with diabetes and complex multimorbidity, working as an autonomous practitioner within a wider MDT.
Specialist dietetic intervention for complex co-morbidity including CKD stages 3b5, heart failure, MAFLD (metabolic-associated fatty liver disease), severe obesity, and gastrointestinal disorders.
Dietetic management of complex insulin regimens carbohydrate counting and dose adjustment for those on basal-bolus regimens, use of Continuous Glucose Monitoring and Flash Glucose Monitoring data to support decisions. Combination therapy support alongside dietetic intervention including SGLT2i, GLP-1 receptor agonists (subcutaneous and oral), and other pharmacotherapy in liaison with the Specialist Pharmacist.
Dietetic management of steroid-induced hyperglycaemia and hypoglycaemia risk reduction.
Reconciliation of dietetic plans following discharge from hospital or transfer from other services.
Type 2 remission and structured education
Targeted recruitment of eligible patients into the National Type 2 Diabetes Path to Remission Programme (Xyla in Leeds), including engagement with under-served communities.
Support and shape a proposed option to commission bespoke local Xyla-style sessions for underserved communities, in partnership with the Programme Manager and VCSE partners.
Good knowledge of the delivery of the Leeds Programme of structured education, DAFNE, and Confidence with Carbohydrates.
Delivery of DESMOND or equivalent Type 2 self-management education where relevant.
Adaptation of structured education for people with learning disability, sensory impairment or lower literacy in partnership with LD nursing and easy-read materials.
Cultural adaptation of dietary advice supporting ethnic-specific dietary patterns and food traditions across the diverse populations of south and east Leeds.
Lifestyle, physical activity and behaviour change
Resistance training advice alongside aerobic exercise not assumed within general lifestyle advice.
Behaviour-change consultation using recognised frameworks (Making Every Contact Count, motivational interviewing or equivalent).
Weight management dietetic input aligned with local pathways.
Pre-conception dietetic input for women planning pregnancy with diabetes, and gestational diabetes follow-up support with clear handover into the LTHT maternity team.
MDT participation and clinical decision-making
Active participation in the Tier 2 MDT fortnightly for complex / high-risk cases and 812 weekly for moderate-risk cases.
Weekly attendance and active contribution to the Tier 3 Clinical Oversight Group MDT, combined with the existing LTHT community diabetes MDT.
Presenting cases, drafting shared care plans and taking responsibility for dietetic-related actions arising from MDT discussion.
Escalation to Tier 4 for antenatal diabetes, bariatric pathway, high-risk foot MDT, and other specialist pathways as required.
Advice & Guidance and joint clinics with primary care
Provide Advice and Guidance to primary care within agreed SLAs 24 hours for urgent enquiries, one week for routine for dietetic questions beyond the Tier 1 remit and short of MDT escalation.
Support quarterly joint clinics with the Practice Diabetes Lead in each footprint practice, on the model described in the Programme Education, Training and Support Plan.
Deliver dietetic content within the quarterly TARGET education sessions for Practice Diabetes Leads, cascading learning into wider practice teams.
Support Practice Diabetes Leads to cascade dietetic learning through practice clinical meetings.
Outreach, equity and engagement
Active recruitment and engagement from deprivation deciles 13, with DNA monitoring and proactive approaches to reduce DNAs.
Outreach to named priority groups people with learning disability, serious mental illness, those homeless or vulnerably housed, those with substance-use co-morbidity, adults living alone.
Flexible appointment access including evening, digital and asynchronous options; home visits where clinically indicated.
Liaison with mental health teams for patients with SMI and antipsychotic-induced metabolic disturbance.
Liaison with drug and alcohol services and homelessness services.
Workplace engagement and reasonable-adjustment support via Healthy Working Lives.
Working in partnership with third-sector and asset-based community delivery partners as active collaborators, not downstream referrals including food-poverty and community food initiatives.
Quality, safety and improvement
Work to HCPC standards and the British Dietetic Association Standards of Proficiency; ensure practice is grounded in evidence-based theoretical and practical knowledge.
Identify cohorts of patients at high risk of nutritional harm through structured searches (EMIS / SystmOne) and act on findings.
Contribute to clinical audit within the Tier 2 caseload and across the Programme; feed back results and implement changes with the Tier 2 team, Practice Diabetes Leads and the Tier 3 Clinical Oversight Group.
Contribute to the Programme's outcomes and evaluation framework, particularly on dietetic outcomes, remission rates, HbA1c, weight and lipid changes, and equity of access.
Comply with the organisations Infection Prevention and Control requirements, including bare below the elbows dress code.
Leadership, supervision and workforce development
Provide dietetic leadership within the Tier 2 Neighbourhood Support Team.
Provide supervision and mentorship to dietetic support workers, dietetic students and less experienced colleagues within scope.
Contribute to workforce development plans across Tier 1 and Tier 2 dietetic capability, in partnership with the senior dietetic lead in the wider Leeds diabetes dietetic pathway.
Practice supervisor / educator role for pre-registration and post-qualification dietetic learners as required.
Act as a role model, ensuring a professional service and image is maintained at all times.
Service development
Contribute dietetic advice for the development and iteration of the Diabetes Neighbourhood Health Programme model including step-up / step-down criteria, pathway design and operational standards.
Contribute to Year 2 and Multi-Neighbourhood expansion planning.
Analyse, interpret and present dietetic and outcomes data to highlight issues, opportunities and risks to support programme decision-making.
Collaborative working relationships
Work collaboratively with the Tier 2 clinical lead, Programme Manager, and the Tier 3 Clinical Oversight Group. Maintain strong relationships with PCN Clinical Directors, Practice Diabetes Leads and Tier 1 clinicians across the footprint.
Liaise with the Leeds ICB, LCH, LTHT and neighbouring GP federations for consistency of patient care.
Engage with the Leeds diabetes dietetic network, BDA Diabetes Specialist Group, and other diabetes special interest groups for peer support.
Liaise with LCH community diabetes teams, LTHT specialist diabetes services (including antenatal, bariatric and high-risk foot pathways), community pharmacy, mental health services, drug and alcohol services, and VCSE partners as required.
Foster and maintain strong links with all services across the multi-neighbourhood footprint.
Continuing professional development, research and evaluation
Undertake continual personal and professional development and take an active role in developing the Tier 2 dietetic offer.
Access regular clinical supervision to work effectively with the complex issues the Tier 2 cohort presents.
Reflect on and evaluate own practice; identify areas of development by setting appropriate objectives via appraisal and clinical supervision.
Critically appraise and apply the evolving evidence base for diabetes and cardio-renal-metabolic dietetic care.
Contribute to the Programmes Year 1 evaluation and Year 2 business case.
Care Quality Commission, health and safety, and confidentiality
Work with the delivery partners to ensure practices and Programme delivery are compliant with CQC standards where dietetic input is involved.
Comply with Health and Safety policies, follow safe working procedures and report incidents through the organisation's Incident Reporting Systems.
Comply with the Data Protection Act (2018) and the Access to Health Records Act (1990); respect patient confidentiality at all times.
Understand and apply knowledge of the clinical role in safeguarding and incident management.
Special working conditions
The postholder will travel independently between practices and community sites across the Beeston and Middleton & Hunslet footprint, and to meetings hosted by other agencies.
Job description
Job responsibilities
The Specialist Dietitian for Diabetes is the operational dietetic lead within the Tier 2 Neighbourhood Support Team. Responsibilities include specialist dietetic assessment and intervention in cardio-renal-metabolic multimorbidity, including CKD stages 3b to 5, heart failure, MAFLD, severe obesity and gastrointestinal disorders. The postholder delivers structured education (DAFNE, Confidence with Carbohydrates, DESMOND or equivalent), supports carbohydrate counting and dose adjustment for basal-bolus regimens, and targets recruitment to the National Type 2 Path to Remission Programme. Contributes to the Tier 2 MDT and the weekly Tier 3 MDT, provides Advice and Guidance to primary care within 24-hour urgent and one-week routine SLAs, delivers dietetic content in quarterly TARGET education, provides cultural adaptation of dietary advice for ethnic-specific patterns, supports pre-conception and gestational diabetes dietetic care, and contributes to quality improvement and equity of dietetic access.
Key duties and responsibilities
Specialist dietetic assessment and intervention in complex multimorbidity
Assess, plan, deliver and evaluate specialist dietetic care for adults on the Tier 2 caseload with diabetes and complex multimorbidity, working as an autonomous practitioner within a wider MDT.
Specialist dietetic intervention for complex co-morbidity including CKD stages 3b5, heart failure, MAFLD (metabolic-associated fatty liver disease), severe obesity, and gastrointestinal disorders.
Dietetic management of complex insulin regimens carbohydrate counting and dose adjustment for those on basal-bolus regimens, use of Continuous Glucose Monitoring and Flash Glucose Monitoring data to support decisions. Combination therapy support alongside dietetic intervention including SGLT2i, GLP-1 receptor agonists (subcutaneous and oral), and other pharmacotherapy in liaison with the Specialist Pharmacist.
Dietetic management of steroid-induced hyperglycaemia and hypoglycaemia risk reduction.
Reconciliation of dietetic plans following discharge from hospital or transfer from other services.
Type 2 remission and structured education
Targeted recruitment of eligible patients into the National Type 2 Diabetes Path to Remission Programme (Xyla in Leeds), including engagement with under-served communities.
Support and shape a proposed option to commission bespoke local Xyla-style sessions for underserved communities, in partnership with the Programme Manager and VCSE partners.
Good knowledge of the delivery of the Leeds Programme of structured education, DAFNE, and Confidence with Carbohydrates.
Delivery of DESMOND or equivalent Type 2 self-management education where relevant.
Adaptation of structured education for people with learning disability, sensory impairment or lower literacy in partnership with LD nursing and easy-read materials.
Cultural adaptation of dietary advice supporting ethnic-specific dietary patterns and food traditions across the diverse populations of south and east Leeds.
Lifestyle, physical activity and behaviour change
Resistance training advice alongside aerobic exercise not assumed within general lifestyle advice.
Behaviour-change consultation using recognised frameworks (Making Every Contact Count, motivational interviewing or equivalent).
Weight management dietetic input aligned with local pathways.
Pre-conception dietetic input for women planning pregnancy with diabetes, and gestational diabetes follow-up support with clear handover into the LTHT maternity team.
MDT participation and clinical decision-making
Active participation in the Tier 2 MDT fortnightly for complex / high-risk cases and 812 weekly for moderate-risk cases.
Weekly attendance and active contribution to the Tier 3 Clinical Oversight Group MDT, combined with the existing LTHT community diabetes MDT.
Presenting cases, drafting shared care plans and taking responsibility for dietetic-related actions arising from MDT discussion.
Escalation to Tier 4 for antenatal diabetes, bariatric pathway, high-risk foot MDT, and other specialist pathways as required.
Advice & Guidance and joint clinics with primary care
Provide Advice and Guidance to primary care within agreed SLAs 24 hours for urgent enquiries, one week for routine for dietetic questions beyond the Tier 1 remit and short of MDT escalation.
Support quarterly joint clinics with the Practice Diabetes Lead in each footprint practice, on the model described in the Programme Education, Training and Support Plan.
Deliver dietetic content within the quarterly TARGET education sessions for Practice Diabetes Leads, cascading learning into wider practice teams.
Support Practice Diabetes Leads to cascade dietetic learning through practice clinical meetings.
Outreach, equity and engagement
Active recruitment and engagement from deprivation deciles 13, with DNA monitoring and proactive approaches to reduce DNAs.
Outreach to named priority groups people with learning disability, serious mental illness, those homeless or vulnerably housed, those with substance-use co-morbidity, adults living alone.
Flexible appointment access including evening, digital and asynchronous options; home visits where clinically indicated.
Liaison with mental health teams for patients with SMI and antipsychotic-induced metabolic disturbance.
Liaison with drug and alcohol services and homelessness services.
Workplace engagement and reasonable-adjustment support via Healthy Working Lives.
Working in partnership with third-sector and asset-based community delivery partners as active collaborators, not downstream referrals including food-poverty and community food initiatives.
Quality, safety and improvement
Work to HCPC standards and the British Dietetic Association Standards of Proficiency; ensure practice is grounded in evidence-based theoretical and practical knowledge.
Identify cohorts of patients at high risk of nutritional harm through structured searches (EMIS / SystmOne) and act on findings.
Contribute to clinical audit within the Tier 2 caseload and across the Programme; feed back results and implement changes with the Tier 2 team, Practice Diabetes Leads and the Tier 3 Clinical Oversight Group.
Contribute to the Programme's outcomes and evaluation framework, particularly on dietetic outcomes, remission rates, HbA1c, weight and lipid changes, and equity of access.
Comply with the organisations Infection Prevention and Control requirements, including bare below the elbows dress code.
Leadership, supervision and workforce development
Provide dietetic leadership within the Tier 2 Neighbourhood Support Team.
Provide supervision and mentorship to dietetic support workers, dietetic students and less experienced colleagues within scope.
Contribute to workforce development plans across Tier 1 and Tier 2 dietetic capability, in partnership with the senior dietetic lead in the wider Leeds diabetes dietetic pathway.
Practice supervisor / educator role for pre-registration and post-qualification dietetic learners as required.
Act as a role model, ensuring a professional service and image is maintained at all times.
Service development
Contribute dietetic advice for the development and iteration of the Diabetes Neighbourhood Health Programme model including step-up / step-down criteria, pathway design and operational standards.
Contribute to Year 2 and Multi-Neighbourhood expansion planning.
Analyse, interpret and present dietetic and outcomes data to highlight issues, opportunities and risks to support programme decision-making.
Collaborative working relationships
Work collaboratively with the Tier 2 clinical lead, Programme Manager, and the Tier 3 Clinical Oversight Group. Maintain strong relationships with PCN Clinical Directors, Practice Diabetes Leads and Tier 1 clinicians across the footprint.
Liaise with the Leeds ICB, LCH, LTHT and neighbouring GP federations for consistency of patient care.
Engage with the Leeds diabetes dietetic network, BDA Diabetes Specialist Group, and other diabetes special interest groups for peer support.
Liaise with LCH community diabetes teams, LTHT specialist diabetes services (including antenatal, bariatric and high-risk foot pathways), community pharmacy, mental health services, drug and alcohol services, and VCSE partners as required.
Foster and maintain strong links with all services across the multi-neighbourhood footprint.
Continuing professional development, research and evaluation
Undertake continual personal and professional development and take an active role in developing the Tier 2 dietetic offer.
Access regular clinical supervision to work effectively with the complex issues the Tier 2 cohort presents.
Reflect on and evaluate own practice; identify areas of development by setting appropriate objectives via appraisal and clinical supervision.
Critically appraise and apply the evolving evidence base for diabetes and cardio-renal-metabolic dietetic care.
Contribute to the Programmes Year 1 evaluation and Year 2 business case.
Care Quality Commission, health and safety, and confidentiality
Work with the delivery partners to ensure practices and Programme delivery are compliant with CQC standards where dietetic input is involved.
Comply with Health and Safety policies, follow safe working procedures and report incidents through the organisation's Incident Reporting Systems.
Comply with the Data Protection Act (2018) and the Access to Health Records Act (1990); respect patient confidentiality at all times.
Understand and apply knowledge of the clinical role in safeguarding and incident management.
Special working conditions
The postholder will travel independently between practices and community sites across the Beeston and Middleton & Hunslet footprint, and to meetings hosted by other agencies.
Person Specification
Personal Qualities & Attributes
Essential
- Commitment to reducing health inequalities and proactively working to reach people from all communities.
- Person-centred, trauma-informed approach with a working understanding of the wider social determinants of health.
- Ability to communicate with a wide range of colleagues from the NHS and other organisations and with patients including good written and oral communication skills.
- Recognises personal limitations and refers to more appropriate colleagues when necessary.
- Able to identify and assess / manage risk when working with individuals.
- Able to work under pressure and meet deadlines, managing unpredictable service demands.
- Accountability for delivering professional expertise and direct service provision.
- Emotional resilience, self-awareness, humility and curiosity.
- Willing to challenge and be challenged including consultants and GPs in the patients best interest.
- Reliability and integrity in a small MDT where the model depends on trust.
- Ability to organise, plan and prioritise on own initiative.
- Ability to work flexibly and enthusiastically within a team or on own initiative.
- Comfortable with the ambiguity of a new service willing to iterate, evaluate and adjust.
- Cultural competence for supporting ethnic-specific dietary patterns and adaptation.
- Positive and flexible attitude to dealing with change.
Desirable
- Leadership experience and previous experience of supervising or mentoring more junior staff or students.
Qualifications
Essential
- BSc (Hons) in Dietetics or equivalent professional dietetic degree.
- Postgraduate qualification in a specialist field (Diabetes, Renal, Obesity, MAFLD or Behaviour Change), or working towards.
- Must be willing to participate in any relevant training identified to develop skills required to carry out duties.
- Maintains a portfolio of CPD in line with HCPC standards.
Desirable
- Supporting Learning in Practice (SLIP), Practice Educator qualification or equivalent.
- Formal teaching qualification (PGCert HE or equivalent).
- Leadership or management qualification (ILM 3, NHS Leadership Academy or equivalent).
- Certified DAFNE, DESMOND, Confidence with Carbohydrates or Xyla Path to Remission educator.
- Formal training in health inequalities, trauma-informed care or behaviour-change approaches (Making Every Contact Count, motivational interviewing).
Skills and knowledge
Essential
- Detailed theoretical and clinical dietetic knowledge appropriate to diabetes, multimorbidity and cardio-renal-metabolic disease.
- Highly specialist knowledge of diabetes across Type 1, Type 2, atypical presentations and complex multimorbidity.
- Confident with carbohydrate counting, dose adjustment for insulin regimens and use of CGM / Flash data.
- Knowledge of Type 2 remission pathways (Xyla) and structured education programmes.
- Understanding of the wider determinants of health and their impact on communities, including food access and food poverty.
- Autonomous within scope of practice and knows when to escalate.
- Excellent verbal, non-verbal and written communication skills, including complex or potentially distressing conversations with patients and families and managing conflict when appropriate.
- Advanced consultation skills and shared decision-making with people whose lives are shaped by health inequalities.
- Confident with EMIS / SystmOne, digital consultation modes, MDT tools and asynchronous working.
- Able to plan, manage, monitor and review dietetic care for a long-term-conditions cohort.
- Able to obtain and analyse complex clinical and outcomes information.
- Complex analytical and creative problem solving in unpredictable situations.
- Workload management including delegation and day-to-day team leadership.
Desirable
- Understanding of research governance and quality improvement methodology.
- Awareness of the Leeds Proactive Care and Integrated Neighbourhood Health frameworks.
Professional Registration
Essential
- Mandatory registration with the Health and Care Professions Council (HCPC) as a Dietitian.
Desirable
- Membership of the British Dietetic Association (BDA).
- Membership of the BDA Diabetes Specialist Group.
Experience
Essential
- Substantial post-registration dietetic experience in diabetes and multimorbidity.
- Experience of dietetic management of Type 1 and Type 2 diabetes including insulin regimens and carbohydrate counting.
- Experience of dietetic management in CKD stages 3b5, heart failure, MAFLD or severe obesity.
- Experience of delivering structured diabetes education (DAFNE, DESMOND, Confidence with Carbohydrates or equivalent).
- Experience of MDT working across community and acute care.
- Experience of supervising and delegating to other members of staff, dietetic support workers or students.
- Experience of contributing to service development, quality improvement or clinical audit.
- Experience of working with people affected by health inequalities.
Desirable
- Experience of practice-based, PCN-based or community-based dietetic delivery.
- Experience of the National Type 2 Diabetes Path to Remission Programme (Xyla) delivery or referral.
- Experience of gestational diabetes and pre-conception dietetic care.
- Experience of behaviour-change consultation using recognised frameworks.
- Experience of delivering dietetic education to Tier 1 clinicians (nurses, GPs, HCAs).
- Working experience of EMIS and SystmOne clinical systems.
- Experience of contributing to research or service evaluation.
Experience
Essential
- Substantial post-registration dietetic experience in diabetes and multimorbidity.
- Experience of dietetic management of Type 1 and Type 2 diabetes including insulin regimens and carbohydrate counting.
- Experience of dietetic management in CKD stages 3b5, heart failure, MAFLD or severe obesity.
- Experience of delivering structured diabetes education (DAFNE, DESMOND, Confidence with Carbohydrates or equivalent).
- Experience of MDT working across community and acute care.
- Experience of supervising and delegating to other members of staff, dietetic support workers or students.
- Experience of contributing to service development, quality improvement or clinical audit.
- Experience of working with people affected by health inequalities.
Desirable
- Experience of practice-based, PCN-based or community-based dietetic delivery.
- Experience of the National Type 2 Diabetes Path to Remission Programme (Xyla) delivery or referral.
- Experience of gestational diabetes and pre-conception dietetic care.
- Experience of behaviour-change consultation using recognised frameworks.
- Experience of delivering dietetic education to Tier 1 clinicians (nurses, GPs, HCAs).
- Working experience of EMIS and SystmOne clinical systems.
- Experience of contributing to research or service evaluation.
Other
Essential
- Meets DBS reference standards and has a clear criminal record, in line with the law on spent convictions.
- Adaptable.
- Works effectively independently and as a team player.
- Self-motivated.
- Up to date with safeguarding and other mandatory training.
- Up to date immunisation status.
- Ability to work in different locations across the footprint and to help provide cover for absent colleagues; ability to take part in an extended working day in line with the models flexible-access commitment.
- Access to own transport and ability to travel across the multi-neighbourhood footprint, including home visits.
Desirable
- .
Person Specification
Personal Qualities & Attributes
Essential
- Commitment to reducing health inequalities and proactively working to reach people from all communities.
- Person-centred, trauma-informed approach with a working understanding of the wider social determinants of health.
- Ability to communicate with a wide range of colleagues from the NHS and other organisations and with patients including good written and oral communication skills.
- Recognises personal limitations and refers to more appropriate colleagues when necessary.
- Able to identify and assess / manage risk when working with individuals.
- Able to work under pressure and meet deadlines, managing unpredictable service demands.
- Accountability for delivering professional expertise and direct service provision.
- Emotional resilience, self-awareness, humility and curiosity.
- Willing to challenge and be challenged including consultants and GPs in the patients best interest.
- Reliability and integrity in a small MDT where the model depends on trust.
- Ability to organise, plan and prioritise on own initiative.
- Ability to work flexibly and enthusiastically within a team or on own initiative.
- Comfortable with the ambiguity of a new service willing to iterate, evaluate and adjust.
- Cultural competence for supporting ethnic-specific dietary patterns and adaptation.
- Positive and flexible attitude to dealing with change.
Desirable
- Leadership experience and previous experience of supervising or mentoring more junior staff or students.
Qualifications
Essential
- BSc (Hons) in Dietetics or equivalent professional dietetic degree.
- Postgraduate qualification in a specialist field (Diabetes, Renal, Obesity, MAFLD or Behaviour Change), or working towards.
- Must be willing to participate in any relevant training identified to develop skills required to carry out duties.
- Maintains a portfolio of CPD in line with HCPC standards.
Desirable
- Supporting Learning in Practice (SLIP), Practice Educator qualification or equivalent.
- Formal teaching qualification (PGCert HE or equivalent).
- Leadership or management qualification (ILM 3, NHS Leadership Academy or equivalent).
- Certified DAFNE, DESMOND, Confidence with Carbohydrates or Xyla Path to Remission educator.
- Formal training in health inequalities, trauma-informed care or behaviour-change approaches (Making Every Contact Count, motivational interviewing).
Skills and knowledge
Essential
- Detailed theoretical and clinical dietetic knowledge appropriate to diabetes, multimorbidity and cardio-renal-metabolic disease.
- Highly specialist knowledge of diabetes across Type 1, Type 2, atypical presentations and complex multimorbidity.
- Confident with carbohydrate counting, dose adjustment for insulin regimens and use of CGM / Flash data.
- Knowledge of Type 2 remission pathways (Xyla) and structured education programmes.
- Understanding of the wider determinants of health and their impact on communities, including food access and food poverty.
- Autonomous within scope of practice and knows when to escalate.
- Excellent verbal, non-verbal and written communication skills, including complex or potentially distressing conversations with patients and families and managing conflict when appropriate.
- Advanced consultation skills and shared decision-making with people whose lives are shaped by health inequalities.
- Confident with EMIS / SystmOne, digital consultation modes, MDT tools and asynchronous working.
- Able to plan, manage, monitor and review dietetic care for a long-term-conditions cohort.
- Able to obtain and analyse complex clinical and outcomes information.
- Complex analytical and creative problem solving in unpredictable situations.
- Workload management including delegation and day-to-day team leadership.
Desirable
- Understanding of research governance and quality improvement methodology.
- Awareness of the Leeds Proactive Care and Integrated Neighbourhood Health frameworks.
Professional Registration
Essential
- Mandatory registration with the Health and Care Professions Council (HCPC) as a Dietitian.
Desirable
- Membership of the British Dietetic Association (BDA).
- Membership of the BDA Diabetes Specialist Group.
Experience
Essential
- Substantial post-registration dietetic experience in diabetes and multimorbidity.
- Experience of dietetic management of Type 1 and Type 2 diabetes including insulin regimens and carbohydrate counting.
- Experience of dietetic management in CKD stages 3b5, heart failure, MAFLD or severe obesity.
- Experience of delivering structured diabetes education (DAFNE, DESMOND, Confidence with Carbohydrates or equivalent).
- Experience of MDT working across community and acute care.
- Experience of supervising and delegating to other members of staff, dietetic support workers or students.
- Experience of contributing to service development, quality improvement or clinical audit.
- Experience of working with people affected by health inequalities.
Desirable
- Experience of practice-based, PCN-based or community-based dietetic delivery.
- Experience of the National Type 2 Diabetes Path to Remission Programme (Xyla) delivery or referral.
- Experience of gestational diabetes and pre-conception dietetic care.
- Experience of behaviour-change consultation using recognised frameworks.
- Experience of delivering dietetic education to Tier 1 clinicians (nurses, GPs, HCAs).
- Working experience of EMIS and SystmOne clinical systems.
- Experience of contributing to research or service evaluation.
Experience
Essential
- Substantial post-registration dietetic experience in diabetes and multimorbidity.
- Experience of dietetic management of Type 1 and Type 2 diabetes including insulin regimens and carbohydrate counting.
- Experience of dietetic management in CKD stages 3b5, heart failure, MAFLD or severe obesity.
- Experience of delivering structured diabetes education (DAFNE, DESMOND, Confidence with Carbohydrates or equivalent).
- Experience of MDT working across community and acute care.
- Experience of supervising and delegating to other members of staff, dietetic support workers or students.
- Experience of contributing to service development, quality improvement or clinical audit.
- Experience of working with people affected by health inequalities.
Desirable
- Experience of practice-based, PCN-based or community-based dietetic delivery.
- Experience of the National Type 2 Diabetes Path to Remission Programme (Xyla) delivery or referral.
- Experience of gestational diabetes and pre-conception dietetic care.
- Experience of behaviour-change consultation using recognised frameworks.
- Experience of delivering dietetic education to Tier 1 clinicians (nurses, GPs, HCAs).
- Working experience of EMIS and SystmOne clinical systems.
- Experience of contributing to research or service evaluation.
Other
Essential
- Meets DBS reference standards and has a clear criminal record, in line with the law on spent convictions.
- Adaptable.
- Works effectively independently and as a team player.
- Self-motivated.
- Up to date with safeguarding and other mandatory training.
- Up to date immunisation status.
- Ability to work in different locations across the footprint and to help provide cover for absent colleagues; ability to take part in an extended working day in line with the models flexible-access commitment.
- Access to own transport and ability to travel across the multi-neighbourhood footprint, including home visits.
Desirable
- .
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
South and East Leeds GP Group
Address
Hosted Employers address
1st Floor Park Edge Practice
Asket Drive
Leeds
West Yorkshire
LS14 1HX
United Kingdom
Employer's website
Employer details
Employer name
South and East Leeds GP Group
Address
Hosted Employers address
1st Floor Park Edge Practice
Asket Drive
Leeds
West Yorkshire
LS14 1HX
United Kingdom
Employer's website
Apply Now
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Posted 1 month(s) ago
Reference: A4524-26-0008
Job summary
Join our team in helping to keep Mount Pleasant Health Centre safe, welcoming and running smoothly. This part-time (25-30 hours /week) role plays an important part in ensuring the building and grounds are consistently well-maintained, functional and presented to a high standard.
You will take responsibility for a mix of hands-on maintenance and practical support tasks, including minor repairs, routine inspections, cleaning duties and general grounds care. You will help identify and address issues early through preventative checks, ensuring the premises remain safe and fully operational.
The role also involves coordinating with external contractors, monitoring building condition and supporting business continuity during emergencies.
If you take pride in practical work and enjoy problem-solving, this could be the ideal role for you.
Main duties of the job
The role involves carrying out day to day maintenance across the building, including minor plumbing, minor electrical work, carpentry and repair tasks to keep the premises safe and functional. It includes completing preventative inspections, identifying issues early and reporting structural or safety concerns to management.
The post holder supports cleanliness by performing routine and deep cleaning duties and maintaining high hygiene and infectioncontrol standards. Grounds maintenance is also required, ensuring gardens, pathways, entrances and external areas remain tidy, safe and presentable throughout the year. The role further involves coordinating external contractors and assisting with business continuity needs during emergencies such as severe weather, power outages or flooding.
About us
Mount Pleasant Health Centre (MPHC) is an innovative GP practice in Exeter City, caring for over 17,000 patients. We are one of the largest training practices in Devon, most of the partners are GP trainers, involved in the education of student nurses, medical students, and a variety of doctor training posts. We have an excellent relationship with our league of friends charity and our Patient Participation Group, keeping us patient focused and working together on opportunities to benefit patient care. We are the Lead Practice of NEXUS Primary Care Network (PCN), that consists of five GP Practices and covers a population of 42,000 patients. We have several PCN ARRS staff working on site at the health center providing an excellent multidisciplinary working environment. We are a modern dynamic practice and strive to balance our continued evolution with the provision of excellent family medicine.
Details
Date posted
21 August 2026
Pay scheme
Other
Salary
£13.26 to £14.60 an hour
Contract
Permanent
Working pattern
Part-time
Reference number
A4524-26-0008
Job locations
Mount Pleasant Health Centre
Mount Pleasant Road
Exeter
EX4 7BW
United Kingdom
Job description
Job responsibilities
General Maintenance
- Carry out general maintenance and repair work throughout the practice.
- Perform minor plumbing, electrical and carpentry tasks.
- Repair locks, replace light bulbs and fittings, and undertake basic decorating and painting.
- Fill minor cracks and maintain interior surfaces.
- Identify and resolve minor leaks where possible.
- Maintain building fabric and fixtures to a safe and operational standard.
- Clean drains and ensure waste systems are functioning correctly.
Preventative Maintenance & Inspections
- Conduct regular site inspections to identify areas requiring repair or additional maintenance.
- Monitor the premises and report any structural issues or safety concerns the line manager or Practice Manager.
- Follow a maintenance schedule and ensure tasks are completed in a timely manner.
- Carry out preventative maintenance to minimise disruptions to service.
- Inspect areas such as the boiler room and report any structural concerns.
Cleaning Duties
- Carry out cleaning tasks throughout the day to maintain a clean and safe environment.
- Undertake deep cleaning of the building fabric where required.
- Support infection control standards across the practice.
- Dispose of waste appropriately and maintain hygiene standards.
Grounds Maintenance
- Maintain the practice garden and external areas.
- Carry out basic gardening tasks including tidying grounds and pathways.
- Ensure entrances, car parks and external areas remain safe and presentable.
- Service equipment such as the salt spreader during autumn/winter periods.
External Contractors
- Liaise with and assist external contractors and service providers.
- Coordinate and monitor work undertaken by external vendors.
- Ensure contractors comply with site safety requirements.
Business Continuity Support
- Assist the practice in maintaining readiness for emergencies such as flooding, power outages and severe weather
- Support business continuity planning as required.
Additional Duties
- Transporting items to local recycling centres as and when required.
- Assisting with the collection of equipment and supplies from suppliers (for example, furniture or other practice equipment).
- Moving equipment, PPE, and other materials between network practice locations as required.
Confidentiality
In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential.
Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.
Health & Safety
The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, to include:
- Using personal security systems within the workplace according to practice guidelines.
- Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks.
- Making effective use of training to update knowledge and skills.
- Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards.
- Reporting potential risks identified.
Equality and Diversity
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
- Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation.
- Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.
- Behaving in a manner which is welcoming, non-judgmental.
Personal/Professional Development
The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:
- Completing all mandatory training on eLearning/Bluestream, ensuring that it is always up to date.
- Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development.
- Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.
Quality
The post-holder will strive to maintain quality within the practice, and will:
- Alert other team members to issues of quality and risk.
- Assess own performance and take accountability for own actions, either directly or under supervision.
- Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance.
- Work effectively with other professionals / teams to meet patients needs.
- Effectively manage own time, workload and resources.
Communication
The post-holder should recognise the importance of effective communication within the team and will strive to:
- Communicate effectively with other team members.
- Communicate effectively with patients and carers in a positive friendly manner.
- Recognise peoples needs for alternative methods of communication and respond accordingly.
Job description
Job responsibilities
General Maintenance
- Carry out general maintenance and repair work throughout the practice.
- Perform minor plumbing, electrical and carpentry tasks.
- Repair locks, replace light bulbs and fittings, and undertake basic decorating and painting.
- Fill minor cracks and maintain interior surfaces.
- Identify and resolve minor leaks where possible.
- Maintain building fabric and fixtures to a safe and operational standard.
- Clean drains and ensure waste systems are functioning correctly.
Preventative Maintenance & Inspections
- Conduct regular site inspections to identify areas requiring repair or additional maintenance.
- Monitor the premises and report any structural issues or safety concerns the line manager or Practice Manager.
- Follow a maintenance schedule and ensure tasks are completed in a timely manner.
- Carry out preventative maintenance to minimise disruptions to service.
- Inspect areas such as the boiler room and report any structural concerns.
Cleaning Duties
- Carry out cleaning tasks throughout the day to maintain a clean and safe environment.
- Undertake deep cleaning of the building fabric where required.
- Support infection control standards across the practice.
- Dispose of waste appropriately and maintain hygiene standards.
Grounds Maintenance
- Maintain the practice garden and external areas.
- Carry out basic gardening tasks including tidying grounds and pathways.
- Ensure entrances, car parks and external areas remain safe and presentable.
- Service equipment such as the salt spreader during autumn/winter periods.
External Contractors
- Liaise with and assist external contractors and service providers.
- Coordinate and monitor work undertaken by external vendors.
- Ensure contractors comply with site safety requirements.
Business Continuity Support
- Assist the practice in maintaining readiness for emergencies such as flooding, power outages and severe weather
- Support business continuity planning as required.
Additional Duties
- Transporting items to local recycling centres as and when required.
- Assisting with the collection of equipment and supplies from suppliers (for example, furniture or other practice equipment).
- Moving equipment, PPE, and other materials between network practice locations as required.
Confidentiality
In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential.
Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.
Health & Safety
The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, to include:
- Using personal security systems within the workplace according to practice guidelines.
- Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks.
- Making effective use of training to update knowledge and skills.
- Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards.
- Reporting potential risks identified.
Equality and Diversity
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
- Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation.
- Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.
- Behaving in a manner which is welcoming, non-judgmental.
Personal/Professional Development
The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:
- Completing all mandatory training on eLearning/Bluestream, ensuring that it is always up to date.
- Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development.
- Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.
Quality
The post-holder will strive to maintain quality within the practice, and will:
- Alert other team members to issues of quality and risk.
- Assess own performance and take accountability for own actions, either directly or under supervision.
- Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance.
- Work effectively with other professionals / teams to meet patients needs.
- Effectively manage own time, workload and resources.
Communication
The post-holder should recognise the importance of effective communication within the team and will strive to:
- Communicate effectively with other team members.
- Communicate effectively with patients and carers in a positive friendly manner.
- Recognise peoples needs for alternative methods of communication and respond accordingly.
Person Specification
Experience
Essential
- A range of general handyperson skills including DIY, minor plumbing, carpentry and basic electrical work.
- Experience carrying out building maintenance or caretaking duties.
- Ability to identify maintenance issues and undertake minor repairs.
- Good organisational skills and ability to follow maintenance schedules.
- Ability to work both independently and as part of a team.
- Experience in general building maintenance, including basic plumbing, electrical, carpentry and repair work.
- Practical skills in decorating, painting, minor repairs, and maintaining building fabric.
- Ability to carry out routine inspections, identify faults early, and report safety or structural concerns.
- Knowledge of health & safety standards, including safe use of tools, equipment, and working practices.
- Understanding of infectioncontrol and hygiene standards in a workplace environment.
- Ability to perform cleaning duties to a high standard, including deep cleaning when required.
- Grounds maintenance skills such as gardening, tidying pathways, and maintaining external areas.
- Confidence working with external contractors and monitoring their work on site.
- Problemsolving skills and the ability to work independently with minimal supervision.
- Good communication skills for reporting issues and liaising with managers and contractors.
- Physical fitness to carry out manual tasks, lifting, and outdoor work in all seasons.
- Reliability, punctuality, and a proactive approach to maintaining a safe, functional environment.
Personal Qualities
Essential
- Friendly, approachable and helpful attitude.
- Good customer service skills when interacting with staff, patients and visitors.
- Flexible and willing to undertake a wide range of tasks.
- Reliable and proactive approach to work.
- Ability to liaise effectively with staff and external service providers.
- Able to communicate maintenance issues clearly to management.
Qualifications
Essential
- GCSEs (or equivalent) in English and Maths
- NVQ Level 12 in Facilities Services, Building Maintenance, or Construction
Desirable
- BTEC Level 2 in Construction or Property Maintenance
- Training in COSHH, manual handling, or workplace health & safety.
- Experience in a healthcare, commercial, or publicfacing environment.
- Knowledge of emergency procedures and business continuity support (e.g., flooding, power outages).
- Experience using maintenance schedules, logs, or facilities management systems.
Person Specification
Experience
Essential
- A range of general handyperson skills including DIY, minor plumbing, carpentry and basic electrical work.
- Experience carrying out building maintenance or caretaking duties.
- Ability to identify maintenance issues and undertake minor repairs.
- Good organisational skills and ability to follow maintenance schedules.
- Ability to work both independently and as part of a team.
- Experience in general building maintenance, including basic plumbing, electrical, carpentry and repair work.
- Practical skills in decorating, painting, minor repairs, and maintaining building fabric.
- Ability to carry out routine inspections, identify faults early, and report safety or structural concerns.
- Knowledge of health & safety standards, including safe use of tools, equipment, and working practices.
- Understanding of infectioncontrol and hygiene standards in a workplace environment.
- Ability to perform cleaning duties to a high standard, including deep cleaning when required.
- Grounds maintenance skills such as gardening, tidying pathways, and maintaining external areas.
- Confidence working with external contractors and monitoring their work on site.
- Problemsolving skills and the ability to work independently with minimal supervision.
- Good communication skills for reporting issues and liaising with managers and contractors.
- Physical fitness to carry out manual tasks, lifting, and outdoor work in all seasons.
- Reliability, punctuality, and a proactive approach to maintaining a safe, functional environment.
Personal Qualities
Essential
- Friendly, approachable and helpful attitude.
- Good customer service skills when interacting with staff, patients and visitors.
- Flexible and willing to undertake a wide range of tasks.
- Reliable and proactive approach to work.
- Ability to liaise effectively with staff and external service providers.
- Able to communicate maintenance issues clearly to management.
Qualifications
Essential
- GCSEs (or equivalent) in English and Maths
- NVQ Level 12 in Facilities Services, Building Maintenance, or Construction
Desirable
- BTEC Level 2 in Construction or Property Maintenance
- Training in COSHH, manual handling, or workplace health & safety.
- Experience in a healthcare, commercial, or publicfacing environment.
- Knowledge of emergency procedures and business continuity support (e.g., flooding, power outages).
- Experience using maintenance schedules, logs, or facilities management systems.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Mount Pleasant Health Centre
Address
Mount Pleasant Health Centre
Mount Pleasant Road
Exeter
EX4 7BW
United Kingdom
Employer's website
https://https://www.mountpleasanthealthcentre.co.uk/ (Opens in a new tab)
Employer details
Employer name
Mount Pleasant Health Centre
Address
Mount Pleasant Health Centre
Mount Pleasant Road
Exeter
EX4 7BW
United Kingdom
Employer's website
https://https://www.mountpleasanthealthcentre.co.uk/ (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
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Clinical Site Manager - Furness General Hospital
University Hospitals of Morecambe Bay NHS Trust View all jobs
Posted 1 month(s) ago
Reference: 331-8125336-UHMB
Job summary
An exciting opportunity has arose for a full time Clinical Site Manager at Furness General Hospital.
This role is to oversee the clinical and operation management of the hospital on a day to day basis.
You need to make quick decision to enhance flow following policies and protocols to enhance the best patient experience.
Main duties of the job
As the clinical site manager you work autonomously and as part of a team it holds a high level of decision making authority and will be the first point of contact for all external enquires.
You will work closely with all divisions to ensure national targets are sustained.
We are seeking a caring, compassionate experienced Registered Nurse who candemonstrateexcellent leadership skills, can delegate effectively, and work effectively and efficiently as part of a multi-disciplinary team.
You will be reliable, flexible, motivated, have excellent clinical skills, a commitment to ongoing learning and development, a commitment to delivering high quality care and be willing and open to embracing positive change and transformation.
The post holder will be expected to work shifts over a 7 day period.
The Matron will work closely with the successful candidate providing development and support.
About us
We operatefrom three main hospitals - Royal Lancaster Infirmary (RLI), FurnessGeneral Hospital (FGH) in Barrow, and Westmorland General Hospital (WGH) in Kendal, as well asa number ofcommunity healthcare premises including Millom Hospital and GP Practice, Queen Victoria Hospital in Morecambe, and Ulverston Community Health Centre.
RLI and FGH have a range of General Hospital services, with full Emergency Departments, Critical/Coronary Care units and various Consultant-led services.
WGHprovidesa range of General Hospital services, together with an Urgent Treatment Centre, that can help with a range of non-life threateningconditions such as broken bones and minor illnesses.
All three main hospitalsprovidea range of planned care including outpatients, diagnostics, therapies, day case and inpatient surgery. In addition, a range of local outreach services and diagnostics are provided from community facilities across Morecambe Bay.
Our community services for adults are provided in people's homes, community centres, clinics, GP Practices, communityhospitalsand our main hospitals. Our aim is to work with people to help them remain independent, improve theirhealthand manage their conditions through high quality care,adviceand support.
Details
Date posted
21 August 2026
Pay scheme
Agenda for change
Band
Band 7
Salary
£49,387 to £56,515 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
331-8125336-UHMB
Job locations
Furness General Hospital
Dalton Lane
Barrow-in-furness
LA14 4LF
United Kingdom
Job description
Job responsibilities
To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specificationlocatedunder the supporting documents heading. You can also read more information about University Hospitals of Morecambe Bay visiting our websitehttps://www.uhmb.nhs.uk/
We are looking at the successful candidate todemonstratethe skills, knowledge and relevant experience required, to lead and manage a busy elective and general surgical ward, withthe supportofstrong and committed multi-disciplinary teams across both areas.
Job description
Job responsibilities
To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specificationlocatedunder the supporting documents heading. You can also read more information about University Hospitals of Morecambe Bay visiting our websitehttps://www.uhmb.nhs.uk/
We are looking at the successful candidate todemonstratethe skills, knowledge and relevant experience required, to lead and manage a busy elective and general surgical ward, withthe supportofstrong and committed multi-disciplinary teams across both areas.
Person Specification
Education
Essential
- 1st level Registered Nurse
- Mentoring/assessing qualification or teaching qualification eg City & Guilds, Professional Trainers Certificate
- At least 2 years experience at band 6 level
- Evidence of change - Project initiatives and evidence of improving care
Desirable
- Recent leadership development or willingness to work towards a leadership qualification
- Experience of managing rosters/budgets/procurement
- Experience of managing risk/ complaints/grievances.
Person Specification
Education
Essential
- 1st level Registered Nurse
- Mentoring/assessing qualification or teaching qualification eg City & Guilds, Professional Trainers Certificate
- At least 2 years experience at band 6 level
- Evidence of change - Project initiatives and evidence of improving care
Desirable
- Recent leadership development or willingness to work towards a leadership qualification
- Experience of managing rosters/budgets/procurement
- Experience of managing risk/ complaints/grievances.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
University Hospitals of Morecambe Bay NHS Trust
Address
Furness General Hospital
Dalton Lane
Barrow-in-furness
LA14 4LF
United Kingdom
Employer's website
Employer details
Employer name
University Hospitals of Morecambe Bay NHS Trust
Address
Furness General Hospital
Dalton Lane
Barrow-in-furness
LA14 4LF
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Administrator
Herefordshire and Worcestershire Health and Care NHS Trust View all jobs
Posted 1 month(s) ago
Reference: C9798-2569
Job summary
Part time (18 hours over 3 evenings 17:30- 23:30)
Do you want to be challenged? Do you want to work less hours for more money, as all shifts are paid at unsociable rate! DO you want to have your days free to spend time with the family or partake in hobbies?
If you answer yes to any of these, look no further we have the perfect job for you.
You will be working with a team of admin supports within the Countywide Evening and night hub at Droitwich Health Centre. With a potential move to Worcester in the future.
We are looking for candidates with good communication skills, a flexible approach and enthusiasm to work within the team. You should be a committed, highly motivated and forward-thinking individual who is a good team player.
The successful candidate will also assist the team to develop and achieve team and organizational objectives. They will also participate in staff meetings and training & development activities as necessary to ensure their skills and knowledge are up to date. The role involves some leadership of the band 2 admins in the team in doing rosters and supporting with learning and supervision.
Please note the Trust is unable to provide sponsorship to work for this role, to apply you must have current right to work in the UK status. Employment on a time limited visa doesnt guarantee sponsorship at point of expiry.
Main duties of the job
The successful candidate will support nursing staff in triaging and planning patient visits whilst maintaining the individuals privacy and dignity, values diversity and respects cultural and individual rights and choices. This will involve taking calls direct from patients and their families, and other services such as the Ambulance service, GP out of hours, and discharging hospitals. Then assisting the Registered nurses in allocating visits through IT systems to the nurses working across the County.
As a band 3 you will lead the admin team and support learning. Support the service with transitioning to new IT systems, and support the admin team rosters.
About us
At Herefordshire and Worcestershire Health and Care NHS Trust, we are working together to deliver outstanding care. We run community hospitals and community health services across Worcestershire and provide mental health and learning disability services across both Herefordshire and Worcestershire.
Our people (all 4500+ of them) provide services for people of all ages, experiencing both physical and/or mental health conditions from over 100 sites.
We will support you to thrive; offer flexible working options for a great work-life balance, help you fulfil your ambitions, and empower you to make positive changes within your team or service. We value diversity and encourage applications from people of all backgrounds, cultures, and ethnicities.
What we offer;
- 27 days leave plus bank holidays, increasing up to 33 days with long service
- Generous NHS pension and enhanced pay when you work unsocial hours
- Flexible and agile working opportunities
- Great maternity, paternity, and adoption support
- Wide range of supportive staff networks
- Health and wellbeing opportunities
If you would like to know more, please visit our website.
We encourage you to read the attached applicant guidance notes.
Sharing your data - As a data controller we may sometimes need to process your data to pursue our legitimate business interests, for example to request a survey from you (optional), to support the Trusts understanding of where you gained interest in working for the Trust.
Details
Date posted
21 August 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year pro rata
Contract
Permanent
Working pattern
Part-time
Reference number
C9798-2569
Job locations
Droitwich Health Centre
Ombersley Street
Droitwich
Worcestershire
WR9 8RD
United Kingdom
Job description
Job responsibilities
You will be joining the Evening element of one of our dynamic and supportive Neighbourhood Teams to provide a 24-hour admission avoidance service to the population of Worcestershire which encompasses both urban and rural areas.
We are looking for candidates with good communication skills, a flexible approach and enthusiasm to work within the team. You should be a committed, highly motivated and forward-thinking individual who is a good team player.
The successful candidate will also assist the team to develop and achieve team and organizational objectives. They will also participate in staff meetings and training & development activities as necessary to ensure their skills and knowledge are up to date.
For full details of the duties and criteria for the role please refer to the job description and person specification attached.
Job description
Job responsibilities
You will be joining the Evening element of one of our dynamic and supportive Neighbourhood Teams to provide a 24-hour admission avoidance service to the population of Worcestershire which encompasses both urban and rural areas.
We are looking for candidates with good communication skills, a flexible approach and enthusiasm to work within the team. You should be a committed, highly motivated and forward-thinking individual who is a good team player.
The successful candidate will also assist the team to develop and achieve team and organizational objectives. They will also participate in staff meetings and training & development activities as necessary to ensure their skills and knowledge are up to date.
For full details of the duties and criteria for the role please refer to the job description and person specification attached.
Person Specification
Skills and Abilities
Essential
- Ability to challenge poor behaviour.
- Role modelling good behaviour.
- A positive attitude and able to act on feedback.
- Ability to praise and be supportive to others.
- Ability to communicate clearly and effectively in English in both verbal and written formats.
- Intermediate IT skills. These may be tested at interview.
- Numerate.
- Accuracy and attention to detail.
- Good organisational skills.
- Able to demonstrate the ability to use initiative effectively.
Desirable
- Minute taking skills.
Knowledge
Essential
- Knowledge of office procedures.
- Working knowledge of Microsoft Office: Word, Excel, Outlook.
- Understanding of the Data Protection Act and NHS Code of Confidentiality.
Desirable
- Power point.
Qualifications
Essential
- Educated to academic Level 3 (e.g.: A-Level, NVQ3, OCR/RSA3, City and Guilds 3) in a Business/ Administration related subject or Educated to academic Level 2 (e.g. GCSE Grade A-C) with considerable recent NHS administrative experience and will be expected to undertake the relevant level 3 qualification on appointment to post.
- I understand that I will be asked to provide original certificates to verify my qualifications at point of offer.
Experience
Essential
- Recent, relevant Administrative/Secretarial experience (usually demonstrated by a minimum of 2 years experience).
Desirable
- Previous, relevant NHS experience.
Additional Criteria
Essential
- Willingness to commit to continuing professional development.
- Professional manner as a representative of the Trust.
- Tact and discretion for dealing with confidential information.
- Ability to meet the travel requirements of the role.
- I understand the Trust is unable to provide sponsorship to work for this role, and employment on a time limited visa doesnt guarantee sponsorship at point of expiry.
Person Specification
Skills and Abilities
Essential
- Ability to challenge poor behaviour.
- Role modelling good behaviour.
- A positive attitude and able to act on feedback.
- Ability to praise and be supportive to others.
- Ability to communicate clearly and effectively in English in both verbal and written formats.
- Intermediate IT skills. These may be tested at interview.
- Numerate.
- Accuracy and attention to detail.
- Good organisational skills.
- Able to demonstrate the ability to use initiative effectively.
Desirable
- Minute taking skills.
Knowledge
Essential
- Knowledge of office procedures.
- Working knowledge of Microsoft Office: Word, Excel, Outlook.
- Understanding of the Data Protection Act and NHS Code of Confidentiality.
Desirable
- Power point.
Qualifications
Essential
- Educated to academic Level 3 (e.g.: A-Level, NVQ3, OCR/RSA3, City and Guilds 3) in a Business/ Administration related subject or Educated to academic Level 2 (e.g. GCSE Grade A-C) with considerable recent NHS administrative experience and will be expected to undertake the relevant level 3 qualification on appointment to post.
- I understand that I will be asked to provide original certificates to verify my qualifications at point of offer.
Experience
Essential
- Recent, relevant Administrative/Secretarial experience (usually demonstrated by a minimum of 2 years experience).
Desirable
- Previous, relevant NHS experience.
Additional Criteria
Essential
- Willingness to commit to continuing professional development.
- Professional manner as a representative of the Trust.
- Tact and discretion for dealing with confidential information.
- Ability to meet the travel requirements of the role.
- I understand the Trust is unable to provide sponsorship to work for this role, and employment on a time limited visa doesnt guarantee sponsorship at point of expiry.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Herefordshire and Worcestershire Health and Care NHS Trust
Address
Droitwich Health Centre
Ombersley Street
Droitwich
Worcestershire
WR9 8RD
United Kingdom
Employer's website
https://www.hacw.nhs.uk/careers (Opens in a new tab)
Employer details
Employer name
Herefordshire and Worcestershire Health and Care NHS Trust
Address
Droitwich Health Centre
Ombersley Street
Droitwich
Worcestershire
WR9 8RD
United Kingdom
Employer's website
https://www.hacw.nhs.uk/careers (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 1 month(s) ago
Reference: A0871-26-0036
Job summary
We are seeking a reliable, organised, and detail-focused individual to join the Prescription Team at Hereford Medical Group.The successful candidate will be responsible for providing high-quality administrative support, ensuring accuracy in their work, maintaining confidentiality, and contributing to the smooth running of day-to-day operations. The ideal applicant will possess excellent communication skills, strong organisational abilities, and the capacity to manage multiple tasks effectively in a busy environment.
Working Hours : 37.5 Hours
- Monday 08:00 - 12:00 , 12:30 - 16:00 (30 mins lunch)
- Tuesday08:00 - 12:00 , 12:30 - 16:00 (30 mins lunch)
- Wednesday09:30 - 13:00 , 14:00 - 18:00 (1 Hour lunch)
- Thursday 08:00 - 12:00 , 12:30 - 16:00 (30 mins lunch)
- Friday 08:00 - 12:00 , 12:30 - 16:00 (30 mins lunch)
Main duties of the job
To act as a prescription clerk, dealing with receiving requests from patients and/or representatives and allied professionals for prescriptions to fulfil medication requirements. Requests will be channelled via various sources ( e-mail, on-line). Ensuring patients are up to date with reviews and assisting and directing patients in booking the appropriate appointments to ensure their care is ongoing and that their health is reviewed at the appropriate time and with the appropriate clinical follow-up. A courteous and helpful manner must be maintained at all times.
The prescription clerk team at Hereford Medical Group carry out a variety of duties and staff workin in prescriptions will, after a period of training, be expected to have a range of skills.
- An understanding of online patient access services
- The ability to liaise with patients and use the Emis appointment diary to book reviews
- General knowledge of electronic prescribing services and electronic repeat dispensing -eRD
- Use of the NHS EPS Prescription Tracker Portal
- Script share to GPs
- Telephone enquiries
About us
Hereford Medical Group is a large General Practice Surgery providing care for patients living in and around Hereford City. We work across 5 sites with our primary site being a newly purpose built surgery located in Hereford.
We are a people centered organisation, caring for a population of approximately 46,500 patients and employing approximately 180 permanent staff in addition to trainees.
We place great value on our staff and offer many employee benefits, such as:
- 25 to 30 days annual leave entitlement in addition to bank holidays, depending on service (pro rata for part-time staff).
- On-site Occupational Health Services and support.
- Cycle to Work Scheme
- Access to a generous NHS pension scheme with 14.38% employer contribution.
- Specsavers eVoucher once per year
- Access to the Blue Light extensive discount scheme.
Our mission is provide highly quality and compassionate primary care.
This role must not be advertised or represented by third parties without written authorisation.
Details
Date posted
21 August 2026
Pay scheme
Other
Salary
£24,852.66 to £25,263.28 a year £12.71 an hour £12.71 to £12.92/hour after probationary period
Contract
Permanent
Working pattern
Full-time
Reference number
A0871-26-0036
Job locations
Station Medical Centre
Station Approach
Hereford
HR1 1BB
United Kingdom
Job description
Job responsibilities
The prescription clerk team at Hereford Medical Group carry out a variety of duties and staff working in prescriptions will, after a period of training, be expected to have a range of skills.
- An understanding of online patient access services
- The ability to liaise with patients and use the Emis appointment diary to book reviews
- General knowledge of electronic prescribing services and electronic repeat dispensing-eRD.
- Use of the NHS EPS Prescription Tracker Portal
- Script share to GPs
- Telephone enquiries
Job description
Job responsibilities
The prescription clerk team at Hereford Medical Group carry out a variety of duties and staff working in prescriptions will, after a period of training, be expected to have a range of skills.
- An understanding of online patient access services
- The ability to liaise with patients and use the Emis appointment diary to book reviews
- General knowledge of electronic prescribing services and electronic repeat dispensing-eRD.
- Use of the NHS EPS Prescription Tracker Portal
- Script share to GPs
- Telephone enquiries
Person Specification
Qualifications
Essential
- A good standard of general education, including:
- GCSEs (or equivalent) including English and Maths at 4 or above.
- A demonstrable commitment to professional development
Desirable
- Relevant qualifications or training.
Knowledge and skills
Essential
- Excellent communication and interpersonal skills
- Ability to work without direct supervision and determine own workload priorities
- Awareness of confidentiality and data protection regulations.
Desirable
- Knowledge of medical terminology and healthcare processes
Experience
Essential
- Previous experience in a healthcare or pharmacy environment.
- Experience of dealing with queries.
- Customer Service experience.
Desirable
- Experience of working in a GP practice or other primary care environment.
- Experience in handling prescriptions and understanding of the prescription process.
- Experience with electronic patient records and prescription systems.
Qualities/ Attributes
Essential
- Professional and courteous manor.
- Reliable and punctual.
- Flexible and adaptable to changing demands.
- Ability to use own judgement, resourcefulness and common sense
- Ability to work as part of an integrated multi-skilled team
- Pleasant and articulate
- Able to work under pressure
- Able to work in a changing environment
- Able to use own initiative
Desirable
- Respectful, Compassionate and Kindness
Person Specification
Qualifications
Essential
- A good standard of general education, including:
- GCSEs (or equivalent) including English and Maths at 4 or above.
- A demonstrable commitment to professional development
Desirable
- Relevant qualifications or training.
Knowledge and skills
Essential
- Excellent communication and interpersonal skills
- Ability to work without direct supervision and determine own workload priorities
- Awareness of confidentiality and data protection regulations.
Desirable
- Knowledge of medical terminology and healthcare processes
Experience
Essential
- Previous experience in a healthcare or pharmacy environment.
- Experience of dealing with queries.
- Customer Service experience.
Desirable
- Experience of working in a GP practice or other primary care environment.
- Experience in handling prescriptions and understanding of the prescription process.
- Experience with electronic patient records and prescription systems.
Qualities/ Attributes
Essential
- Professional and courteous manor.
- Reliable and punctual.
- Flexible and adaptable to changing demands.
- Ability to use own judgement, resourcefulness and common sense
- Ability to work as part of an integrated multi-skilled team
- Pleasant and articulate
- Able to work under pressure
- Able to work in a changing environment
- Able to use own initiative
Desirable
- Respectful, Compassionate and Kindness
Employer details
Employer name
Hereford Medical Group
Address
Station Medical Centre
Station Approach
Hereford
HR1 1BB
United Kingdom
Employer's website
https://www.herefordmedicalgroup.co.uk/ (Opens in a new tab)
Employer details
Employer name
Hereford Medical Group
Address
Station Medical Centre
Station Approach
Hereford
HR1 1BB
United Kingdom
Employer's website
https://www.herefordmedicalgroup.co.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 1 month(s) ago
Reference: A3639-26-0001
Job summary
We are seeking a committed and enthusiastic GP who can provide maternity cover for 6 months to join our friendly and multidisciplinary team. You will be supported to deliver outstanding care to our diverse patient population while enjoying a balanced and manageable workload.
Main duties of the job
Provide high-quality, evidence-based medical care to registered patients. Conduct face-to-face, and telephone consultations. Manage acute and chronic conditions effectively. Maintain accurate and comprehensive medical records in line with current guidelines. Work collaboratively with clinical and non-clinical colleagues to deliver integrated care.
About us
City Way Medical Practice is a well-established, forward-thinking GP surgery located in a vibrant and accessible area. We pride ourselves on delivering high-quality, patient-centered care within a supportive and inclusive working environment. We are a dedicated team that values clinical excellence, and continuous professional development.
Details
Date posted
21 August 2026
Pay scheme
Other
Salary
£80 an hour
Contract
Locum
Duration
6 months
Working pattern
Part-time, Flexible working
Reference number
A3639-26-0001
Job locations
65 – 67 City Way
Rochester
ME1 2AY
United Kingdom
Job description
Job responsibilities
The post-holder will manage a caseload and deal with a wide range of health needs in a primary care setting, ensuring the highest standards of care for all registered and temporary patients.
Clinical responsibilities:
- In accordance with the practice timetable, as agreed, the post-holder will make themselves available to undertake a variety of duties, including surgery consultations, telephone consultations and queries.
- Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation
- Assessing the health care needs of patients with undifferentiated and undiagnosed problems
- Screening patients for disease risk factors and early signs of illness
- Developing care plans for health in consultation with patients and in line with current practice disease management protocols
- Providing counselling and health education
- Admitting or discharging patients to and from the caseload and referring to other care providers as appropriate
- Recording clear and contemporaneous consultation notes to agreed standards
- Collecting data for audit purposes
- Compiling and issuing computer-generated acute and repeat prescriptions (avoiding hand-written prescriptions whenever possible)
- Prescribing in accordance with the practice prescribing formulary (or generically) whenever this is clinically appropriate
Other responsibilities within the organisation:
- Awareness of and compliance with all relevant practice policies/guidelines, e.g. prescribing, confidentiality, data protection, health and safety
- Contributing to the development of computer-based patient records
- Contributing to the summarising of patient records and read-coding patient data
Confidentiality:
- In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
- In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
- Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.
Health & safety:
The post-holder will implement and lead on a full range of promotion and management of their own and others health and safety and infection control as defined in the practice health & safety policy, the practice health & safety manual, and the practice infection control policy and published procedures. This will include (but will not be limited to):
- Using personal security systems within the workplace according to practice guidelines
- Awareness of national standards of infection control and cleanliness and regulatory / contractual / professional requirements, and good practice guidelines
- Providing advice on the correct and safe management of the specimens process, including collection, labelling, handling, use of correct and clean containers, storage and transport arrangements
- Correct personal use of Personal Protective Equipment (PPE) and ensuring correct use of PPE by others, advising on appropriate circumstances for use by clinicians, staff and patients.
- Management of the full range of infection control procedures in both routine and extraordinary circumstances (e.g. pandemic or individual infectious circumstances)
- Hand hygiene standards for self and others
- Managing directly all incidents of accidental exposure
- Management and advice relating to infection control and clinically based patient care protocols, and implementation of those protocols across the practice
- Active observation of current working practices across the practice in relation to infection control, cleanliness and related activities, ensuring that procedures are followed and weaknesses/training needs are identified, escalating issues as appropriate to the responsible person
- Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks across clinical and patient process
- Monitoring practice facilities and equipment in relation to infection control, ensuring that proper use is made of hand-cleansing facilities, wipes etc., and that these are sufficient to ensure a good clinical working environment. Lack of facilities to be escalated as appropriate to the responsible manager
- Safe management of sharps use, storage and disposal
- Maintenance of own clean working environment
- Using appropriate infection control procedures, maintaining work areas in a tidy, clean and sterile and safe way, free from hazards. Initiation of remedial / corrective action where needed or escalation to responsible management
- Actively identifying, reporting, and correcting health and safety hazards and infection hazards immediately when recognised
- Keeping own work areas and general/patient areas generally clean, sterile, identifying issues and hazards/risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation (where appropriate) with responsible managers
- Correct waste and instrument management, including handling, segregation, and container use
- Maintenance of sterile environments
- Demonstrate due regard for safeguarding and promoting the welfare of children.
Equality and diversity:
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
- Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
- Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
- Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights
Quality:
The post-holder will strive to maintain quality within the practice, and will:
- Alert other team members to issues of quality and risk
- Assess own performance and take accountability for own actions, either directly or under supervision
- Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
- Work effectively with individuals in other agencies to meet patients needs
- Effectively manage own time, workload and resources.
Communication:
The post-holder should recognise the importance of effective communication within the team and will strive to:
- Communicate effectively with other team members
- Communicate effectively with patients and carers
- Recognise peoples needs for alternative methods of communication and respond accordingly.
Contribution to the implementation of services:
The post-holder will:
- Apply practice policies, standards and guidance
- Discuss with other members of the team how the policies, standards and guidelines will affect own work
Job description
Job responsibilities
The post-holder will manage a caseload and deal with a wide range of health needs in a primary care setting, ensuring the highest standards of care for all registered and temporary patients.
Clinical responsibilities:
- In accordance with the practice timetable, as agreed, the post-holder will make themselves available to undertake a variety of duties, including surgery consultations, telephone consultations and queries.
- Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation
- Assessing the health care needs of patients with undifferentiated and undiagnosed problems
- Screening patients for disease risk factors and early signs of illness
- Developing care plans for health in consultation with patients and in line with current practice disease management protocols
- Providing counselling and health education
- Admitting or discharging patients to and from the caseload and referring to other care providers as appropriate
- Recording clear and contemporaneous consultation notes to agreed standards
- Collecting data for audit purposes
- Compiling and issuing computer-generated acute and repeat prescriptions (avoiding hand-written prescriptions whenever possible)
- Prescribing in accordance with the practice prescribing formulary (or generically) whenever this is clinically appropriate
Other responsibilities within the organisation:
- Awareness of and compliance with all relevant practice policies/guidelines, e.g. prescribing, confidentiality, data protection, health and safety
- Contributing to the development of computer-based patient records
- Contributing to the summarising of patient records and read-coding patient data
Confidentiality:
- In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
- In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
- Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.
Health & safety:
The post-holder will implement and lead on a full range of promotion and management of their own and others health and safety and infection control as defined in the practice health & safety policy, the practice health & safety manual, and the practice infection control policy and published procedures. This will include (but will not be limited to):
- Using personal security systems within the workplace according to practice guidelines
- Awareness of national standards of infection control and cleanliness and regulatory / contractual / professional requirements, and good practice guidelines
- Providing advice on the correct and safe management of the specimens process, including collection, labelling, handling, use of correct and clean containers, storage and transport arrangements
- Correct personal use of Personal Protective Equipment (PPE) and ensuring correct use of PPE by others, advising on appropriate circumstances for use by clinicians, staff and patients.
- Management of the full range of infection control procedures in both routine and extraordinary circumstances (e.g. pandemic or individual infectious circumstances)
- Hand hygiene standards for self and others
- Managing directly all incidents of accidental exposure
- Management and advice relating to infection control and clinically based patient care protocols, and implementation of those protocols across the practice
- Active observation of current working practices across the practice in relation to infection control, cleanliness and related activities, ensuring that procedures are followed and weaknesses/training needs are identified, escalating issues as appropriate to the responsible person
- Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks across clinical and patient process
- Monitoring practice facilities and equipment in relation to infection control, ensuring that proper use is made of hand-cleansing facilities, wipes etc., and that these are sufficient to ensure a good clinical working environment. Lack of facilities to be escalated as appropriate to the responsible manager
- Safe management of sharps use, storage and disposal
- Maintenance of own clean working environment
- Using appropriate infection control procedures, maintaining work areas in a tidy, clean and sterile and safe way, free from hazards. Initiation of remedial / corrective action where needed or escalation to responsible management
- Actively identifying, reporting, and correcting health and safety hazards and infection hazards immediately when recognised
- Keeping own work areas and general/patient areas generally clean, sterile, identifying issues and hazards/risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation (where appropriate) with responsible managers
- Correct waste and instrument management, including handling, segregation, and container use
- Maintenance of sterile environments
- Demonstrate due regard for safeguarding and promoting the welfare of children.
Equality and diversity:
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
- Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
- Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
- Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights
Quality:
The post-holder will strive to maintain quality within the practice, and will:
- Alert other team members to issues of quality and risk
- Assess own performance and take accountability for own actions, either directly or under supervision
- Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
- Work effectively with individuals in other agencies to meet patients needs
- Effectively manage own time, workload and resources.
Communication:
The post-holder should recognise the importance of effective communication within the team and will strive to:
- Communicate effectively with other team members
- Communicate effectively with patients and carers
- Recognise peoples needs for alternative methods of communication and respond accordingly.
Contribution to the implementation of services:
The post-holder will:
- Apply practice policies, standards and guidance
- Discuss with other members of the team how the policies, standards and guidelines will affect own work
Person Specification
Qualifications
Essential
- Medical Degree - Primary medical qualification (e.g. MBBS, MBChB) recognised by the General Medical Council (GMC). GMC Registration - Full and unrestricted registration with the GMC, including a licence to practise. NHS Performer List - Inclusion on the England (or relevant UK nations) Medical Performers List. MRCGP Qualification - Successful completion of MRCGP (Membership of the Royal College of General Practitioners) or equivalent for CCT (Certificate of Completion of Training) in General Practice.
Desirable
- Diplomas or certificates in areas such as: - DRCOG (Diploma of the Royal College of Obstetricians and Gynaecologists) - DFSRH (Diploma of the Faculty of Sexual and Reproductive Healthcare) - Diploma in Dermatology, Minor Surgery, Mental Health, etc.
Person Specification
Qualifications
Essential
- Medical Degree - Primary medical qualification (e.g. MBBS, MBChB) recognised by the General Medical Council (GMC). GMC Registration - Full and unrestricted registration with the GMC, including a licence to practise. NHS Performer List - Inclusion on the England (or relevant UK nations) Medical Performers List. MRCGP Qualification - Successful completion of MRCGP (Membership of the Royal College of General Practitioners) or equivalent for CCT (Certificate of Completion of Training) in General Practice.
Desirable
- Diplomas or certificates in areas such as: - DRCOG (Diploma of the Royal College of Obstetricians and Gynaecologists) - DFSRH (Diploma of the Faculty of Sexual and Reproductive Healthcare) - Diploma in Dermatology, Minor Surgery, Mental Health, etc.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
City Way Medical Practice
Address
65 – 67 City Way
Rochester
ME1 2AY
United Kingdom
Employer's website
https://www.citywaymedicalpractice.co.uk (Opens in a new tab)
Employer details
Employer name
City Way Medical Practice
Address
65 – 67 City Way
Rochester
ME1 2AY
United Kingdom
Employer's website
https://www.citywaymedicalpractice.co.uk (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 1 month(s) ago
Reference: A0894-26-0008
Job summary
Temporary GP Contract to provide additional clinical sessions 4-5 sessions, Monday to Wednesday. Start date to be confirmed. End date 31 March 2027.
Newly qualified GPs are very welcome to apply.
- Medium-sized practice
- Training practice for GPST1/ST2 and teaching practice for University of Liverpool and Chester Medical School medical students
- Modern premises; on-site parking
- Our clinical team comprises four partners and three salaried GPs, plus 4 ANPs
- Excellent multidisciplinary team, with full skill-mix, including clinical pharmacist and physiotherapist.
- Supportive admin team, keeping Docman, bloods and other admin to a minimum for clinicians.
- Very low numbers of home visits for GPs we have two visiting paramedics who do the vast majority. We have no nursing or care home patients, so this keeps visits very low.
- Full secretarial service no need to type your own letters!
- Supportive environment with regular clinical and MDT meetings; in-house training events.
- Member of Central Chester PCN, a collaboration between Chesters city-centre practices.
If you are interested in joining our friendly and dynamic team, then please have a look at our website www.gardenlanemedicalcentre.co.uk. Contact our Business Director, Hayley Brassington, to arrange an informal visit. Apply in writing enclosing CV.
Closing date: 20 July 2026
Main duties of the job
To act as an autonomous practitioner, utilizing knowledge and skills to provide care, treatment and management of acute and chronic health care problems to the whole practice population.
Work in a primary care setting in practice and visiting patients at home.
To provide health promotion and disease prevention advice to the practice population.
Provide evidence-based care using appropriate national and local guidelines.
Act in collaboration with colleagues from within and outside the practice as a member of the multidisciplinary team.
Refer patients to other providers of care as appropriate.
Engage in and actively encourage training and development of self and other staff.
About us
Garden Lane Medical Centre is a busy Chester City Centre Practice with a friendly team of 7 doctors, 6 nurses, healthcare assistant, GP Assistant and phlebotomist. There is a large, extremely helpful team of administration staff.
Details
Date posted
21 August 2026
Pay scheme
Other
Salary
Depending on experience On Enquiry
Contract
Fixed term
Duration
6 months
Working pattern
Part-time
Reference number
A0894-26-0008
Job locations
Garden Lane Medical Centre
19 Garden Lane
Chester
CH1 4EN
United Kingdom
Job description
Job responsibilities
Principle Responsibilities
Clinical
Exercise a high degree of professional autonomy and critical judgement. Make professionally autonomous decisions utilizing knowledge and skills gained via study at Degree and post graduate levels and lengthy experience in a variety of settings.
Proactively assess patients with previously undiagnosed and undifferentiated health care problems.
Assess health care needs, screen patients for risk factors and disease and provide health promotion advice.
Treat patients utilizing highly developed knowledge and skills, or refer to a range of primary and secondary care services as appropriate.
Order and interpret tests and investigations required for diagnosis and management of patients.
Review and monitor care plans and therapeutic interventions appropriate to patient need and in accordance with evidence based practice and national and local guidelines.
Prescribe in an independent and supplementary role and/or supply and administer medicines within competency as appropriate.
Engage with other members of the practice and multidisciplinary team to develop effective, evidence-based care for the practice population.
Contribute to the development of joint standards of care, clinical guidelines and management pathways for utilization within practice.
Maintain a high standard of professional care at all times in accordance with the GMC Code
Work as part of a team to contribute to achievement in the Quality and Outcomes framework.
Training and Education
Maintain own professional and clinical expertise via participation in clinical activities, professional updating and clinical governance activities.
Share professional knowledge and experience with colleagues and health education providers to facilitate the provision of appropriate health care education.
Facilitate professional development of colleagues via identification and dissemination of exemplars of good and innovative practice.
Promote the development of a multidisciplinary approach to health care.
Provide support and guidance to other members of the clinical team
Communication
Actively promote and maintain effective and productive working relationships within the practice and across the wider multidisciplinary team.
Establish and maintain effective communication with patients and relatives presenting with a variety of health care needs.
Act as an advocate for the patient at all times.
Utilize a variety of communication methods, verbal, email, fax, telephone to communicate complex and sensitive information to colleagues, clients and carers.
Utilize highly developed negotiation, verbal and non verbal communication skills to impart information assess situations and communicate sensitive and/or contentious information to colleagues, carers and clients.
Contribute to and maintain clear systems for recording and retrieving information in concordance with local and national data protection strategies.
Utilize appropriate data collection and storage systems i.e. electronic and written to collect and store patient data.
Ability to utilize practice systems and procedures as appropriate.
Counsel and support colleagues on professional matters.
Contribute to and maintain a culture within the organisation which promotes confidentiality and complies with professional, local and national requirements for data protection.
Utilize appropriate interpretation services as required i.e Language Line.
Research and Audit
Initiate and participate in clinical audit, encourage a practice-wide approach across the whole team, alerting colleagues to findings and the implication of those findings.
Evaluate the outcomes of clinical audit, applying findings to own and the teams practice, leading improvements in practice as the result of audit.
Contribute to the evaluation of relevant research findings to further develop the practice services.
Identify key areas for research/audit; develop appropriate methodology and supervise research outcomes and analysis of findings
Contribute to the development, dissemination, implementation and monitoring of clinical guidelines and care pathways.
Assist the practice manager in shaping and developing services utilizing recent evidence and best practice which reflects the needs of service users, the local health economy, and which responds to local and national health priorities.
Evaluate and audit the clinical practice of self and colleagues by the application of a broad range of valid and reliable methods to ensure competence and continuous quality improvements in both practice and service.
Promote opportunity for health gain by seeking the involvement of service users in opinion seeking activities designed to obtain service user views and promote health living.
Leadership- personal and people development
Contribute to the creation, maintenance and enhancing effective multidisciplinary team working within the practice and across the local health economy.
Promotes and maintain equality and diversity in the workplace, enabling and empowering individuals.
Promote a culture and environment which actively promotes health, safety and security.
Contribute to operational policies and procedures in conjunction with the practice manager for use within the practice.
Ensure adherence to all practice policies and procedures.
Maintain GMC registration and Indemnity insurance.
Team Working
Identify and disseminate best practice through benchmarking, clinical guidelines and research.
Maintain clear systems of communication and referral both within the practice and across services in primary and secondary care.
Provide expert advice and support to practitioners and team members on a regular basis; respond to requests for advice from both within and outside the practice.
Adopt a positive approach to change and provide a clinical perspective on the service delivery within the practice.
Generate proposals for service improvement.
Promote a culture within the practice team which is responsive to change, and whereby opportunities for operational and clinical development are embraced.
Engage in review of services as appropriate as a member of the practice team.
Health & Safety PolicyIn accordance with departmental Health and Safety Policies:
All employed persons, while at work, are required by Section 7 of the Health and Safety at Work Act, to take reasonable care of their own health and safety, and that of others who may be affected by their acts or omissions.
Management of Risk
Manage and assess risk within own areas of responsibility, ensuring adequate measures are in place to protect staff and patients
Ensure infection control measures are adhered to within the practice in accordance with local and national guidelines.
Delegate responsibility for safe storage, stock rotation and disposal of vaccines and drugs and oversee the monitoring processes in adherence with practice policies.
Security PolicyTo ensure that Garden Lane Security Policy is adhered to, and that staff are aware of their obligations under the policy.
Smoking Prevention PolicyGarden Lane Medical centre operates a Smoking Prevention Policy.
Clinical RecordsAll NHS records are public records under the terms of the Public Records Act 1958 5.3 (1)-(2).
Garden Lane has a Clinical Records Policy outlining the standards required for record keeping and the framework in which you should maintain your records. You should ensure that your record keeping meets the standards required in this policy, accessing the training available if necessary to update your record keeping skills.
This list of duties is not intended to be exhaustive, but indicates the main areas of work and may be subject to change after consultation with the post-holder to meet the changing needs of the post.
Job description
Job responsibilities
Principle Responsibilities
Clinical
Exercise a high degree of professional autonomy and critical judgement. Make professionally autonomous decisions utilizing knowledge and skills gained via study at Degree and post graduate levels and lengthy experience in a variety of settings.
Proactively assess patients with previously undiagnosed and undifferentiated health care problems.
Assess health care needs, screen patients for risk factors and disease and provide health promotion advice.
Treat patients utilizing highly developed knowledge and skills, or refer to a range of primary and secondary care services as appropriate.
Order and interpret tests and investigations required for diagnosis and management of patients.
Review and monitor care plans and therapeutic interventions appropriate to patient need and in accordance with evidence based practice and national and local guidelines.
Prescribe in an independent and supplementary role and/or supply and administer medicines within competency as appropriate.
Engage with other members of the practice and multidisciplinary team to develop effective, evidence-based care for the practice population.
Contribute to the development of joint standards of care, clinical guidelines and management pathways for utilization within practice.
Maintain a high standard of professional care at all times in accordance with the GMC Code
Work as part of a team to contribute to achievement in the Quality and Outcomes framework.
Training and Education
Maintain own professional and clinical expertise via participation in clinical activities, professional updating and clinical governance activities.
Share professional knowledge and experience with colleagues and health education providers to facilitate the provision of appropriate health care education.
Facilitate professional development of colleagues via identification and dissemination of exemplars of good and innovative practice.
Promote the development of a multidisciplinary approach to health care.
Provide support and guidance to other members of the clinical team
Communication
Actively promote and maintain effective and productive working relationships within the practice and across the wider multidisciplinary team.
Establish and maintain effective communication with patients and relatives presenting with a variety of health care needs.
Act as an advocate for the patient at all times.
Utilize a variety of communication methods, verbal, email, fax, telephone to communicate complex and sensitive information to colleagues, clients and carers.
Utilize highly developed negotiation, verbal and non verbal communication skills to impart information assess situations and communicate sensitive and/or contentious information to colleagues, carers and clients.
Contribute to and maintain clear systems for recording and retrieving information in concordance with local and national data protection strategies.
Utilize appropriate data collection and storage systems i.e. electronic and written to collect and store patient data.
Ability to utilize practice systems and procedures as appropriate.
Counsel and support colleagues on professional matters.
Contribute to and maintain a culture within the organisation which promotes confidentiality and complies with professional, local and national requirements for data protection.
Utilize appropriate interpretation services as required i.e Language Line.
Research and Audit
Initiate and participate in clinical audit, encourage a practice-wide approach across the whole team, alerting colleagues to findings and the implication of those findings.
Evaluate the outcomes of clinical audit, applying findings to own and the teams practice, leading improvements in practice as the result of audit.
Contribute to the evaluation of relevant research findings to further develop the practice services.
Identify key areas for research/audit; develop appropriate methodology and supervise research outcomes and analysis of findings
Contribute to the development, dissemination, implementation and monitoring of clinical guidelines and care pathways.
Assist the practice manager in shaping and developing services utilizing recent evidence and best practice which reflects the needs of service users, the local health economy, and which responds to local and national health priorities.
Evaluate and audit the clinical practice of self and colleagues by the application of a broad range of valid and reliable methods to ensure competence and continuous quality improvements in both practice and service.
Promote opportunity for health gain by seeking the involvement of service users in opinion seeking activities designed to obtain service user views and promote health living.
Leadership- personal and people development
Contribute to the creation, maintenance and enhancing effective multidisciplinary team working within the practice and across the local health economy.
Promotes and maintain equality and diversity in the workplace, enabling and empowering individuals.
Promote a culture and environment which actively promotes health, safety and security.
Contribute to operational policies and procedures in conjunction with the practice manager for use within the practice.
Ensure adherence to all practice policies and procedures.
Maintain GMC registration and Indemnity insurance.
Team Working
Identify and disseminate best practice through benchmarking, clinical guidelines and research.
Maintain clear systems of communication and referral both within the practice and across services in primary and secondary care.
Provide expert advice and support to practitioners and team members on a regular basis; respond to requests for advice from both within and outside the practice.
Adopt a positive approach to change and provide a clinical perspective on the service delivery within the practice.
Generate proposals for service improvement.
Promote a culture within the practice team which is responsive to change, and whereby opportunities for operational and clinical development are embraced.
Engage in review of services as appropriate as a member of the practice team.
Health & Safety PolicyIn accordance with departmental Health and Safety Policies:
All employed persons, while at work, are required by Section 7 of the Health and Safety at Work Act, to take reasonable care of their own health and safety, and that of others who may be affected by their acts or omissions.
Management of Risk
Manage and assess risk within own areas of responsibility, ensuring adequate measures are in place to protect staff and patients
Ensure infection control measures are adhered to within the practice in accordance with local and national guidelines.
Delegate responsibility for safe storage, stock rotation and disposal of vaccines and drugs and oversee the monitoring processes in adherence with practice policies.
Security PolicyTo ensure that Garden Lane Security Policy is adhered to, and that staff are aware of their obligations under the policy.
Smoking Prevention PolicyGarden Lane Medical centre operates a Smoking Prevention Policy.
Clinical RecordsAll NHS records are public records under the terms of the Public Records Act 1958 5.3 (1)-(2).
Garden Lane has a Clinical Records Policy outlining the standards required for record keeping and the framework in which you should maintain your records. You should ensure that your record keeping meets the standards required in this policy, accessing the training available if necessary to update your record keeping skills.
This list of duties is not intended to be exhaustive, but indicates the main areas of work and may be subject to change after consultation with the post-holder to meet the changing needs of the post.
Person Specification
Experience
Essential
- Primary care experience.
- Research and audit experience.
- Health and Social needs assessment experience.
Desirable
- Long term conditions/chronic disease management
- Family planning and sexual health
- Health promotion
- Clinical Governance
- Clinical examination and assessment skills
- Knowledge of the wider local and national health care agenda
Qualifications
Essential
- Full registration with GMC
- Inclusion on Performers List
- Fully trained GP with CCTGP Vocational Training Certificate
Other
Essential
- Excellent communication skills
- Leadership skills
- Clinical audit and research
- Ability to work within a team
- Personally motivated.
- Experience of change management.
- Experience of collaborative working.
- Effective team working skills
- Awareness of local and national policy agendas and drivers.
- Decision making skills
- Facilitation skills
- Negotiation skills
- IT and data management
- Car driver
- Flexible
Person Specification
Experience
Essential
- Primary care experience.
- Research and audit experience.
- Health and Social needs assessment experience.
Desirable
- Long term conditions/chronic disease management
- Family planning and sexual health
- Health promotion
- Clinical Governance
- Clinical examination and assessment skills
- Knowledge of the wider local and national health care agenda
Qualifications
Essential
- Full registration with GMC
- Inclusion on Performers List
- Fully trained GP with CCTGP Vocational Training Certificate
Other
Essential
- Excellent communication skills
- Leadership skills
- Clinical audit and research
- Ability to work within a team
- Personally motivated.
- Experience of change management.
- Experience of collaborative working.
- Effective team working skills
- Awareness of local and national policy agendas and drivers.
- Decision making skills
- Facilitation skills
- Negotiation skills
- IT and data management
- Car driver
- Flexible
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Garden Lane Medical Centre
Address
Garden Lane Medical Centre
19 Garden Lane
Chester
CH1 4EN
United Kingdom
Employer's website
https://www.gardenlanemedicalcentre.co.uk (Opens in a new tab)
Employer details
Employer name
Garden Lane Medical Centre
Address
Garden Lane Medical Centre
19 Garden Lane
Chester
CH1 4EN
United Kingdom
Employer's website
https://www.gardenlanemedicalcentre.co.uk (Opens in a new tab)
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Care Coordinator and Senior Administrator
South and East Leeds GP Group View all jobs
Posted 1 month(s) ago
Reference: U0053-26-0026
Job summary
Job title
Care Coordinator and Senior Administrator Diabetes Neighbourhood Health Programme
Band
Salary £28,392 - £31,157 depending on experience
Number of posts
One post (1.0 WTE, 37.5 hours per week)
Team / setting
Tier 2 Neighbourhood Support Team, Diabetes Neighbourhood Health Programme. Community-based within the Beeston and Middleton & Hunslet PCN footprint.
Reports to
Tier 2 Clinical Lead / Neighbourhood Support Team operational lead, with day-to-day support from the Programme Manager.
Works closely with
Clinical Lead Nurses for Diabetes, Specialist Pharmacist, Specialist Dietitian, Specialist Podiatrist and Nurse development post (Tier 2); the Tier 3 Clinical Oversight Group; Practice Diabetes Leads and practice administrative teams at Tier 1; district nursing colleagues; LTHT and LCH administrative and specialist teams; VCSE and community delivery partners; patients and their families.
Employing organisation
South and East Leeds General Practice Group.
Main duties of the job
Purpose of the role
The Care Coordinator and Senior Administrator sits within the Tier 2 Neighbourhood Support Team of the Diabetes Neighbourhood Health Programme a new integrated model of care for adults aged 1867 with diabetes (any type) and two or more other long-term conditions, delivered across the Beeston and Middleton & Hunslet PCNs footprint and expanding across the Multi-Neighbourhood over the three-year development period.
The role is central to the safe and effective functioning of the Tier 2 team. The post-holder combines two closely linked strands ofwork: care coordination tracking patients through the diabetes pathway, coordinating appointments, joint clinics and MDT discussions, and acting as a named point of contact for patients and referrers and senior administration supporting the clinical team with diary management, digital-record work, meeting coordination, reporting, and interface with SEL GP corporate services.The post-holder plays a visible role in reducing barriers to engagement for people in deprivation deciles 13 and named priority groups (people with learning disability, serious mental illness, those homeless or vulnerably housed, those who smoke or use substances, adults living alone).
About us
South and East Leeds General Practice Group brings together general practices across the south and east of Leeds to deliver joined-up primary care, PCN services and integrated community programmes. As one of the hosting partners for the Diabetes Neighbourhood Health Programme, we work in close partnership with Leeds Community Healthcare Trust, Leeds Teaching Hospitals Trust, the West Yorkshire Integrated Care Board and our neighbourhood Primary Care Networks to deliver a genuinely place-based model of care.
You will be joining a team that is comfortable with new ways of working, collaborative across professional and organisational boundaries, and committed to reducing health inequalities in some of the most under-served neighbourhoods in the city. The culture is honest about the challenges of complex multimorbidity, patient-centred in its everyday decision-making, and generous with peer support and shared learning.
Please note this role may expand to a wider geographical area in year 2 as the new service is rolled out across the City.
Details
Date posted
21 August 2026
Pay scheme
Other
Salary
£28,392 to £31,157 a year Depending on experience
Contract
Permanent
Working pattern
Part-time, Flexible working
Reference number
U0053-26-0026
Job locations
Hosted Employers address
1st Floor Park Edge Practice
Asket Drive
Leeds
West Yorkshire
LS14 1HX
United Kingdom
Job description
Job responsibilities
Key duties and responsibilities
Care coordination patient tracking and pathway
Maintain the Tier 2 caseload tracker in real time, ensuring every patient on the pathway has a named clinician, an agreed follow-up plan and an accurate risk stratification recorded.
Process new referrals into Tier 2 from primary care, from the existing LCH community waiting-list triage, and as step-down from Tier 4 within agreed SLAs (24 hours acknowledgement for urgent referrals; one week for routine).
Process step-up referrals from Tier 2 into Tier 3 MDT discussion and into Tier 4 specialist pathways, ensuring the correct information accompanies each referral.
Book patients into structured education courses (DAFNE, Confidence with Carbohydrates, DESMOND or equivalent) and into the National Type 2 Path to Remission Programme (Xyla).
Track patient movement through step-up and step-down decisions, ensuring the caseload tracker reflects each transition accurately.
Escalate concerns to the Tier 2 clinical lead when a patient appears to have fallen out of the pathway, has repeated DNAs, or is showing signs of clinical deterioration.
Care coordination patient contact and engagement
Act as a named point of contact for patients on the Tier 2 caseload for practical queries about appointments, transport, interpreters, reasonable adjustments and referral progress.
Coordinate patient communication letters, SMS, phone and digital in line with patient preference and accessibility needs.
Undertake proactive DNA follow-up phoning patients who miss appointments, understanding the barrier, and rebooking rather than discharging where clinically appropriate.
Support outreach to deprivation deciles 13 and named priority groups, working alongside VCSE partners, care navigators and community connectors.
Arrange interpreters, easy-read information and other reasonable adjustments for patients with additional communication needs.
Signpost patients to VCSE and community delivery partners for wider wellbeing, food access, welfare and social support.
MDT and joint-clinic coordination
Coordinate the Tier 2 MDT fortnightly for complex / high-risk cases and 812 weekly for moderate cases including diary invitations, agenda preparation, case-list circulation and minute-taking, and follow-up of MDT actions.
Coordinate the Tier 2 team's contribution to the weekly Tier 3 Clinical Oversight Group MDT, combined with the existing LTHT community diabetes MDT.
Coordinate quarterly joint clinics between the Tier 2 team and the Practice Diabetes Lead in each footprint practice booking clinic slots, sharing case lists in advance and following up on actions.
Coordinate the quarterly TARGET education sessions for Practice Diabetes Leads room booking, attendance, materials and evaluation returns.
Administrative support to the clinical team
Diary management for the Tier 2 team including the Clinical Lead Nurses, Specialist Pharmacist, Specialist Dietitian, Specialist Podiatrist and the Nurse development post.
Correspondence drafting and processing letters to patients, GPs, hospital colleagues and partner agencies; preparing standard letter templates.
Preparation and formatting of clinical, education, service-development and quality-improvement documents.
Meeting support beyond MDT arranging team meetings, workshop days, service planning and workforce meetings; taking and circulating minutes.
Interface with SEL GP corporate services on HR, payroll, procurement and IT queries on behalf of the Tier 2 team.
Ordering supplies, room bookings, travel arrangements and expenses management for the Tier 2 team.
Cover for absent colleagues within the wider SEL GP administrative team where required.
Digital, data and records
Accurate and timely data entry into EMIS and SystmOne, in line with the Programme's data-quality standards and the specification cohort criteria.
Maintain the Tier 2 caseload tracker workbook and support the Programme Manager to generate weekly and monthly reports.
Support the Programme's outcomes and evaluation framework by preparing structured search outputs, dashboards and reports for the Tier 2 team.
Compliance with the Data Protection Act (2018), the Access to Health Records Act (1990) and SEL GP's information-governance policies.
Compliance with Caldicott principles for confidentiality and information sharing.
Attend digital training as required and act as a super-user for administrative aspects of EMIS / SystmOne within the Tier 2 team.
Communication and liaison
Answer telephone and digital enquiries into the Tier 2 team from patients, primary care, hospital colleagues and VCSE partners escalating clinical queries appropriately.
Provide a welcoming, respectful and inclusive first point of contact for the Tier 2 team.
Liaise closely with practice administrative teams at each Tier 1 practice, and with LTHT and LCH administrative teams for interfaces at Tier 4.
Support the Tier 2 team's engagement with VCSE partners diary coordination, minute-taking and follow-up.
Communicate complex or sensitive information with tact, discretion and empathy, adapting language and format to the audience.
Team support and quality improvement
Contribute to team meetings, service reviews and continuous improvement activity within the Tier 2 team.
Contribute to quality improvement projects and clinical audit identifying searchable cohorts, running structured searches, preparing data and presenting findings alongside clinical colleagues.
Provide induction support for new team members on Tier 2 administrative and care-coordination processes.
Support the delivery of the Programme's Year 1 evaluation and Year 2 business-case preparation.
Suggest improvements to administrative and care-coordination processes based on day-to-day experience.
Care Quality Commission, health and safety, and confidentiality
Work with the delivery partners to ensure Programme administrative activity is compliant with CQC standards.
Comply with Health and Safety policies, follow safe working procedures and report incidents through the organisations Incident Reporting Systems.
Comply with the Data Protection Act (2018) and the Access to Health Records Act (1990); respect patient confidentiality at all times.
Understand and apply the safeguarding role appropriate to a senior administrative role recognising concerns and escalating to a clinical colleague or safeguarding lead.
Continuing personal and professional development
Undertake continual personal and professional development, including mandatory training and any additional training identified through appraisal.
Take up development opportunities aligned to your role for example NVQ Level 3 in Business Administration or Customer Service, Care Certificate elements relevant to care coordination, or apprenticeship pathways towards senior administration or care-coordination roles.
Access regular supervision and support the Programme's supervision and reflective-practice culture.
Special working conditions
The post-holder will be based in the community across the Beeston and Middleton & Hunslet footprint, with occasional travel between practices, community sites and system-partner offices.
Working days may include periods of concentrated administrative work, telephone contact with patients and structured MDT / clinic support.
The post-holder may experience occasional distressing conversations for example when contacting patients in difficult social circumstances, or when discussing missed appointments or clinical concerns and will be supported through structured supervision.
Job description
Job responsibilities
Key duties and responsibilities
Care coordination patient tracking and pathway
Maintain the Tier 2 caseload tracker in real time, ensuring every patient on the pathway has a named clinician, an agreed follow-up plan and an accurate risk stratification recorded.
Process new referrals into Tier 2 from primary care, from the existing LCH community waiting-list triage, and as step-down from Tier 4 within agreed SLAs (24 hours acknowledgement for urgent referrals; one week for routine).
Process step-up referrals from Tier 2 into Tier 3 MDT discussion and into Tier 4 specialist pathways, ensuring the correct information accompanies each referral.
Book patients into structured education courses (DAFNE, Confidence with Carbohydrates, DESMOND or equivalent) and into the National Type 2 Path to Remission Programme (Xyla).
Track patient movement through step-up and step-down decisions, ensuring the caseload tracker reflects each transition accurately.
Escalate concerns to the Tier 2 clinical lead when a patient appears to have fallen out of the pathway, has repeated DNAs, or is showing signs of clinical deterioration.
Care coordination patient contact and engagement
Act as a named point of contact for patients on the Tier 2 caseload for practical queries about appointments, transport, interpreters, reasonable adjustments and referral progress.
Coordinate patient communication letters, SMS, phone and digital in line with patient preference and accessibility needs.
Undertake proactive DNA follow-up phoning patients who miss appointments, understanding the barrier, and rebooking rather than discharging where clinically appropriate.
Support outreach to deprivation deciles 13 and named priority groups, working alongside VCSE partners, care navigators and community connectors.
Arrange interpreters, easy-read information and other reasonable adjustments for patients with additional communication needs.
Signpost patients to VCSE and community delivery partners for wider wellbeing, food access, welfare and social support.
MDT and joint-clinic coordination
Coordinate the Tier 2 MDT fortnightly for complex / high-risk cases and 812 weekly for moderate cases including diary invitations, agenda preparation, case-list circulation and minute-taking, and follow-up of MDT actions.
Coordinate the Tier 2 team's contribution to the weekly Tier 3 Clinical Oversight Group MDT, combined with the existing LTHT community diabetes MDT.
Coordinate quarterly joint clinics between the Tier 2 team and the Practice Diabetes Lead in each footprint practice booking clinic slots, sharing case lists in advance and following up on actions.
Coordinate the quarterly TARGET education sessions for Practice Diabetes Leads room booking, attendance, materials and evaluation returns.
Administrative support to the clinical team
Diary management for the Tier 2 team including the Clinical Lead Nurses, Specialist Pharmacist, Specialist Dietitian, Specialist Podiatrist and the Nurse development post.
Correspondence drafting and processing letters to patients, GPs, hospital colleagues and partner agencies; preparing standard letter templates.
Preparation and formatting of clinical, education, service-development and quality-improvement documents.
Meeting support beyond MDT arranging team meetings, workshop days, service planning and workforce meetings; taking and circulating minutes.
Interface with SEL GP corporate services on HR, payroll, procurement and IT queries on behalf of the Tier 2 team.
Ordering supplies, room bookings, travel arrangements and expenses management for the Tier 2 team.
Cover for absent colleagues within the wider SEL GP administrative team where required.
Digital, data and records
Accurate and timely data entry into EMIS and SystmOne, in line with the Programme's data-quality standards and the specification cohort criteria.
Maintain the Tier 2 caseload tracker workbook and support the Programme Manager to generate weekly and monthly reports.
Support the Programme's outcomes and evaluation framework by preparing structured search outputs, dashboards and reports for the Tier 2 team.
Compliance with the Data Protection Act (2018), the Access to Health Records Act (1990) and SEL GP's information-governance policies.
Compliance with Caldicott principles for confidentiality and information sharing.
Attend digital training as required and act as a super-user for administrative aspects of EMIS / SystmOne within the Tier 2 team.
Communication and liaison
Answer telephone and digital enquiries into the Tier 2 team from patients, primary care, hospital colleagues and VCSE partners escalating clinical queries appropriately.
Provide a welcoming, respectful and inclusive first point of contact for the Tier 2 team.
Liaise closely with practice administrative teams at each Tier 1 practice, and with LTHT and LCH administrative teams for interfaces at Tier 4.
Support the Tier 2 team's engagement with VCSE partners diary coordination, minute-taking and follow-up.
Communicate complex or sensitive information with tact, discretion and empathy, adapting language and format to the audience.
Team support and quality improvement
Contribute to team meetings, service reviews and continuous improvement activity within the Tier 2 team.
Contribute to quality improvement projects and clinical audit identifying searchable cohorts, running structured searches, preparing data and presenting findings alongside clinical colleagues.
Provide induction support for new team members on Tier 2 administrative and care-coordination processes.
Support the delivery of the Programme's Year 1 evaluation and Year 2 business-case preparation.
Suggest improvements to administrative and care-coordination processes based on day-to-day experience.
Care Quality Commission, health and safety, and confidentiality
Work with the delivery partners to ensure Programme administrative activity is compliant with CQC standards.
Comply with Health and Safety policies, follow safe working procedures and report incidents through the organisations Incident Reporting Systems.
Comply with the Data Protection Act (2018) and the Access to Health Records Act (1990); respect patient confidentiality at all times.
Understand and apply the safeguarding role appropriate to a senior administrative role recognising concerns and escalating to a clinical colleague or safeguarding lead.
Continuing personal and professional development
Undertake continual personal and professional development, including mandatory training and any additional training identified through appraisal.
Take up development opportunities aligned to your role for example NVQ Level 3 in Business Administration or Customer Service, Care Certificate elements relevant to care coordination, or apprenticeship pathways towards senior administration or care-coordination roles.
Access regular supervision and support the Programme's supervision and reflective-practice culture.
Special working conditions
The post-holder will be based in the community across the Beeston and Middleton & Hunslet footprint, with occasional travel between practices, community sites and system-partner offices.
Working days may include periods of concentrated administrative work, telephone contact with patients and structured MDT / clinic support.
The post-holder may experience occasional distressing conversations for example when contacting patients in difficult social circumstances, or when discussing missed appointments or clinical concerns and will be supported through structured supervision.
Person Specification
Other requirements
Essential
- Meets DBS reference standards and has a clear criminal record, in line with the law on spent convictions.
- Adaptable.
- Works effectively independently and as a team player.
- Self-motivated.
- Up to date with safeguarding and other mandatory training.
- Up to date immunisation status.
- Ability to work in different locations across the footprint and to help provide cover for absent colleagues; ability to take part in an extended working day in line with the models flexible-access commitment.
- Access to own transport or reliable means to travel across the multi-neighbourhood footprint.
Skills and knowledge
Essential
- Excellent written and verbal communication skills, adapting to a wide range of audiences.
- Excellent organisational skills; able to plan, prioritise and manage a varied workload.
- Competent IT skills including Microsoft Office (Word, Excel, PowerPoint, Outlook, Teams).
- Ability to accurately enter, extract and interpret patient information from clinical systems.
- Understanding of the principles of confidentiality, information governance, safeguarding and Caldicott principles.
- Understanding of the wider determinants of health and their impact on communities.
- Ability to remain calm, respectful and professional in emotionally challenging situations.
- Ability to work autonomously within scope, escalating clinical or safeguarding concerns appropriately.
- Attention to detail and accuracy in data entry, correspondence and record keeping.
- Ability to gain acceptance for recommendations and to influence colleagues to comply with agreed processes.
Desirable
- Understanding of the Leeds Proactive Care and Integrated Neighbourhood Health frameworks.
- Understanding of quality improvement methodology.
Qualifications
Essential
- GCSE English and Mathematics at Grade C / 4 or above (or equivalent).
- NVQ Level 3 in Business Administration, Customer Service, Health and Social Care, or equivalent qualification or equivalent experience.
- Willing to undertake any relevant training identified to develop skills required to carry out duties, including safeguarding, information-governance and digital training.
Desirable
- Care Certificate.
- Additional qualification or training in care coordination, health navigation, patient experience or equivalent role.
- ECDL, Microsoft Office Specialist or equivalent digital-skills qualification.
- Formal training in health inequalities, trauma-informed care or behaviour-change approaches such as Making Every Contact Count.
- Foundation-degree level study or apprenticeship pathway relevant to health administration or care coordination.
Experience
Essential
- Substantial experience in an administrative or care-coordination role in the NHS, general practice, social care or a comparable setting.
- Experience of working with clinical or administrative systems such as EMIS, SystmOne or equivalent.
- Experience of telephone and digital contact with patients or service users, including handling sensitive or difficult conversations.
- Experience of arranging meetings, taking accurate minutes and following up actions.
- Experience of maintaining accurate records and trackers, and generating reports from them.
- Experience of working alongside a clinical multidisciplinary team.
- Experience of working with people affected by health inequalities.
- Experience of work involving diary management, correspondence and general office administration.
Desirable
- Experience of care coordination, patient tracking or pathway management in a clinical setting.
- Experience of working with VCSE, community or asset-based partners.
- Experience of contributing to quality improvement, clinical audit or service evaluation.
- Experience of preparing dashboards, reports or presentations for a team.
- Experience of supporting or supervising new or less experienced staff.
Personal Qualities & Attributes
Essential
- Commitment to reducing health inequalities and proactively working to reach people from all communities.
- Person-centred, trauma-informed approach with a working understanding of the wider social determinants of health.
- Ability to communicate with a wide range of colleagues from the NHS and other organisations, and with patients and their families including good written and oral communication skills.
- Recognises personal limitations and refers to more appropriate colleagues when necessary.
- Able to work under pressure and meet deadlines, managing unpredictable service demands.
- Emotional resilience, self-awareness, humility and curiosity.
- Reliability and integrity in a small MDT where the model depends on trust and close working relationships.
- Ability to organise, plan and prioritise on own initiative with minimal supervision.
- Ability to work flexibly and enthusiastically within a team or on own initiative.
- Comfortable with the ambiguity of a new service willing to iterate, evaluate and adjust.
- Positive and flexible attitude to change; able to respond to changing needs in an appropriate and timely manner.
- Genuine empathy for people whose lives are shaped by health inequalities.
- Cultural competence for supporting patients across the diverse populations of south and east Leeds.
- Confident to challenge and to be challenged in the patients best interest.
Desirable
- .
Person Specification
Other requirements
Essential
- Meets DBS reference standards and has a clear criminal record, in line with the law on spent convictions.
- Adaptable.
- Works effectively independently and as a team player.
- Self-motivated.
- Up to date with safeguarding and other mandatory training.
- Up to date immunisation status.
- Ability to work in different locations across the footprint and to help provide cover for absent colleagues; ability to take part in an extended working day in line with the models flexible-access commitment.
- Access to own transport or reliable means to travel across the multi-neighbourhood footprint.
Skills and knowledge
Essential
- Excellent written and verbal communication skills, adapting to a wide range of audiences.
- Excellent organisational skills; able to plan, prioritise and manage a varied workload.
- Competent IT skills including Microsoft Office (Word, Excel, PowerPoint, Outlook, Teams).
- Ability to accurately enter, extract and interpret patient information from clinical systems.
- Understanding of the principles of confidentiality, information governance, safeguarding and Caldicott principles.
- Understanding of the wider determinants of health and their impact on communities.
- Ability to remain calm, respectful and professional in emotionally challenging situations.
- Ability to work autonomously within scope, escalating clinical or safeguarding concerns appropriately.
- Attention to detail and accuracy in data entry, correspondence and record keeping.
- Ability to gain acceptance for recommendations and to influence colleagues to comply with agreed processes.
Desirable
- Understanding of the Leeds Proactive Care and Integrated Neighbourhood Health frameworks.
- Understanding of quality improvement methodology.
Qualifications
Essential
- GCSE English and Mathematics at Grade C / 4 or above (or equivalent).
- NVQ Level 3 in Business Administration, Customer Service, Health and Social Care, or equivalent qualification or equivalent experience.
- Willing to undertake any relevant training identified to develop skills required to carry out duties, including safeguarding, information-governance and digital training.
Desirable
- Care Certificate.
- Additional qualification or training in care coordination, health navigation, patient experience or equivalent role.
- ECDL, Microsoft Office Specialist or equivalent digital-skills qualification.
- Formal training in health inequalities, trauma-informed care or behaviour-change approaches such as Making Every Contact Count.
- Foundation-degree level study or apprenticeship pathway relevant to health administration or care coordination.
Experience
Essential
- Substantial experience in an administrative or care-coordination role in the NHS, general practice, social care or a comparable setting.
- Experience of working with clinical or administrative systems such as EMIS, SystmOne or equivalent.
- Experience of telephone and digital contact with patients or service users, including handling sensitive or difficult conversations.
- Experience of arranging meetings, taking accurate minutes and following up actions.
- Experience of maintaining accurate records and trackers, and generating reports from them.
- Experience of working alongside a clinical multidisciplinary team.
- Experience of working with people affected by health inequalities.
- Experience of work involving diary management, correspondence and general office administration.
Desirable
- Experience of care coordination, patient tracking or pathway management in a clinical setting.
- Experience of working with VCSE, community or asset-based partners.
- Experience of contributing to quality improvement, clinical audit or service evaluation.
- Experience of preparing dashboards, reports or presentations for a team.
- Experience of supporting or supervising new or less experienced staff.
Personal Qualities & Attributes
Essential
- Commitment to reducing health inequalities and proactively working to reach people from all communities.
- Person-centred, trauma-informed approach with a working understanding of the wider social determinants of health.
- Ability to communicate with a wide range of colleagues from the NHS and other organisations, and with patients and their families including good written and oral communication skills.
- Recognises personal limitations and refers to more appropriate colleagues when necessary.
- Able to work under pressure and meet deadlines, managing unpredictable service demands.
- Emotional resilience, self-awareness, humility and curiosity.
- Reliability and integrity in a small MDT where the model depends on trust and close working relationships.
- Ability to organise, plan and prioritise on own initiative with minimal supervision.
- Ability to work flexibly and enthusiastically within a team or on own initiative.
- Comfortable with the ambiguity of a new service willing to iterate, evaluate and adjust.
- Positive and flexible attitude to change; able to respond to changing needs in an appropriate and timely manner.
- Genuine empathy for people whose lives are shaped by health inequalities.
- Cultural competence for supporting patients across the diverse populations of south and east Leeds.
- Confident to challenge and to be challenged in the patients best interest.
Desirable
- .
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
South and East Leeds GP Group
Address
Hosted Employers address
1st Floor Park Edge Practice
Asket Drive
Leeds
West Yorkshire
LS14 1HX
United Kingdom
Employer's website
Employer details
Employer name
South and East Leeds GP Group
Address
Hosted Employers address
1st Floor Park Edge Practice
Asket Drive
Leeds
West Yorkshire
LS14 1HX
United Kingdom
Employer's website
Apply Now
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Reception and Appointment Clerk
Bristol NHS Foundation Trust View all jobs
Posted 1 month(s) ago
Reference: 387-S3322-LMG
Job summary
The Reception and Appointment Clerk works across a number of sites providing reception, administrative and appointment booking support for Haematology and Oncology services. The role involves booking appointments, managing telephone systems, supporting patient pathways and undertaking a range of administrative duties to ensure the smooth running of services across both Bristol and Weston.
**Location - BHOC, Mrytle Road Admin office, South Bristol Community Hospital, North Bristol Community Hospital, Weston General Hospital**
The Reception and Appointment Clerk works closely with a wide range of administrative teams including the Treatment Bookings Team, Clinic Coordinators, Medical Secretaries and Clinical Nurse Specialist Support Team. As the team deal with a wide range of enquiries, the postholder will be expected to liaise effectively with colleagues across multiple departments and locations.
The Reception and Appointment Clerk provides a frontline welcome, support, information and signposting to patients receiving treatment for cancer and those living with non-malignant blood conditions. The role is an integral part of the multidisciplinary team supporting both outpatient and day unit services
Main duties of the job
Communication:
o To welcome patients to the department, ensuring that patient information held is correct (address, telephone numbers, GP details, Next of Kin details), and that the attendance is recorded on Medway/Mosaiq.
o To liaise with patients, wards, clinical staff, GPs and Trust support staff in person, via telephone and email as and when necessary.
Patient Care:
o To show a caring and professional approach towards patients, relatives and carers. This may require acting with resilience to deal with sometimes distressed patients and relatives in an empathetic manner
Organising and Planning:
o To carry out associated duties, for example, call handling, outcoming clinic appointments, booking bloods, managing the team inbox, scanning, and patient filing.
Service Development and Research:
o Attend training courses as required to support personal development and the needs of the service.
o Assist in training of new members of the team.
o To take part in departmental audits and associated duties.
Finance and Resources:
If and when appropriate and directed, order and/or receipt stationary and essential items, in line with Trust policies.
Information Resources:
o To book patient appointments in line with the Patient Access Policy, print letters and arrange any appointment related services as and when required (E.g. interpreting services).
About us
Bristol NHS Foundation Trust brings together more than 28,000 staff to deliver over 160 clinical services across thirteen hospital locations,operatingfrom three main sites at Southmead, Bristol citycentreand Weston.
With an annual turnover of £2.3 billion, we are now one of the largest NHS trusts in the United Kingdom. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone's throw of the countryside or beside the seaside, both with easy access to all that theSouth Westhas to offer.
Bristol NHS Foundation Trust values all people as individuals. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit andretaina workforce whichrepresentsthe rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your applicationin order toensurewe'remeeting our pledge.
Details
Date posted
20 August 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
£25,272 a year pa
Contract
Permanent
Working pattern
Full-time
Reference number
387-S3322-LMG
Job locations
Myrtle Road
Bristol
BS2 8EL
United Kingdom
Job description
Job responsibilities
For a more detailed job description, main responsibilities, and Person Specification, please refer to the job description document attached to this vacancy.
Job description
Job responsibilities
For a more detailed job description, main responsibilities, and Person Specification, please refer to the job description document attached to this vacancy.
Person Specification
Knowledge and Experience
Desirable
- Previous experience in a healthcare or public setting
- Previous NHS experience
- Clerical/administration experience including filing and/or reception
Qualifications and Training
Essential
- Educated to GCSE, grade C or above (or equivalent) in English Language and Maths
Skills and Abilities
Essential
- Excellent/professional telephone manner
- Flexible approach to duties
- Able to work under pressure and meet deadlines while maintaining a high level of accuracy
- Proven good organisational skills
- Good IT skills including Microsoft packages
- Confidence to handle difficult conversations with patients, relatives and carers
- Attention to detail
- Ability to work effectively in a busy team, adjust to change and motivate each other
- Ability to work independently and as part of a team
Person Specification
Knowledge and Experience
Desirable
- Previous experience in a healthcare or public setting
- Previous NHS experience
- Clerical/administration experience including filing and/or reception
Qualifications and Training
Essential
- Educated to GCSE, grade C or above (or equivalent) in English Language and Maths
Skills and Abilities
Essential
- Excellent/professional telephone manner
- Flexible approach to duties
- Able to work under pressure and meet deadlines while maintaining a high level of accuracy
- Proven good organisational skills
- Good IT skills including Microsoft packages
- Confidence to handle difficult conversations with patients, relatives and carers
- Attention to detail
- Ability to work effectively in a busy team, adjust to change and motivate each other
- Ability to work independently and as part of a team
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Bristol NHS Foundation Trust
Address
Myrtle Road
Bristol
BS2 8EL
United Kingdom
Employer's website
https://www.uhbw.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Bristol NHS Foundation Trust
Address
Myrtle Road
Bristol
BS2 8EL
United Kingdom
Employer's website
https://www.uhbw.nhs.uk/ (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 1 month(s) ago
Reference: 130-ACS142-0826
Job summary
A vacancy exists in the department for a Courier / Biomedical Sciences Support Worker to be based at our Laboratories at Morriston, Singleton and NPT Hospitals.
Applications are invited from enthusiastic and well motivated individuals for the post of Courier / Biomedical Sciences Support Worker.
The post holder will work as part of a team transporting Pathology samples and reagents throughout the Health Board on a tight schedule.
Good keyboard skills for data entry are required to carry out laboratory-based support tasks to include the preparation of patient samples prior to analysis and to input patient details into the Laboratory computer system.
Main duties of the job
The Laboratory Medicine Department has its Central Laboratory at Morriston Hospital with satellite laboratories at Singleton, Princess of Wales and Neath Port Talbot Hospitals. These are busy laboratories carrying out blood tests from patients from Hospitals, clinics and GP's in the Swansea, Bridgend and Neath districts.
As a courier you will be required to transport Pathology samples and reagents throughout this Health Board. You will be collecting samples from GP surgeries and delivering them to the relevant laboratory. Laboratory transport vans/cars are provided by the department for work purposes. As a courier you will be part of a team, covering different schedules on a rotational basis. You will often be carrying out laboratory based tasks.
We are looking for a well organised person with excellent communication skills. They must beable to work to tight schedules, be part of a team but also use their own initiative where needed .
When working in the laboratory, you will be required to carry out laboratory-based support tasks to include the preparation of patient samples prior to analysis and to input patient details into the Laboratory computer system. Good keyboard skills for data entry are required.
You will be part of a seven day week rota, including evenings.
A full valid driving licence for the UK is essential.
About us
We believe staff are our best asset and wewant you to be happy and confident about starting your career here in Swansea Bay University Health Board.
As one of the biggest healthcare groups in the UK we can offer a wealth of professional training and development opportunities in an innovative, forward-thinking organisation.
You might be a nurse ordoctor, maybe you specialise in a health science/therapy or can offer skills in one of our support services - wehave a job for you.
There are also apprenticeships, work placementsand volunteering roles available.
We are an inclusive employer and welcome applications from everyone whatever their sex; religion or belief; race; age; sexual orientation; gender identity or, whether they are pregnant or have recently been on maternity leave, married or are in a civil partnership; or, whether they are disabled.
Our values - Caring For Each Other, Working Together and Always Improving, show thatour commitment to equality is at the heart of everything we do.
If you want excellent career and training opportunities while living on the doorstep of some of Europe's most spectacular scenery,with all the benefits of a thriving and cosmopolitan city - look no further.
Details
Date posted
20 August 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
£26,300 a year per annum, pro rata
Contract
Permanent
Working pattern
Full-time
Reference number
130-ACS142-0826
Job locations
Morriston Hospital / Singleton Hospital / NPT Hospital
Swansea
SA6 6NL
United Kingdom
Job description
Job responsibilities
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
You will be able to find a full job description and personal specification attached within the supporting documents or please click 'apply now' to view in Trac.
Job description
Job responsibilities
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
You will be able to find a full job description and personal specification attached within the supporting documents or please click 'apply now' to view in Trac.
Person Specification
Qualifications And Knowledge
Essential
- GCSE or equivalent in English and Maths
- Knowledge of Microsoft Office programs (Word, Excel, Power-point etc.).
Desirable
- Science at GCSE or above.
- Understanding of Pathology service and laboratory experience.
- IBMS Certificate of Achievement Level 1 and/or 2
- Knowledge of hospital specialties
Experience
Essential
- Good employment history
- Conscientious and dependable.
- Sense of responsibility.
Desirable
- Previous experience of NHS or healthcare environment.
Other Essential Criteria
Essential
- Ability to travel within geographical area, to drive health board vehicle to deliver products and work hours flexibly to meet the needs of the service.
- Ability to stand for long periods and to perform frequent, repetitive movements.
Person Specification
Qualifications And Knowledge
Essential
- GCSE or equivalent in English and Maths
- Knowledge of Microsoft Office programs (Word, Excel, Power-point etc.).
Desirable
- Science at GCSE or above.
- Understanding of Pathology service and laboratory experience.
- IBMS Certificate of Achievement Level 1 and/or 2
- Knowledge of hospital specialties
Experience
Essential
- Good employment history
- Conscientious and dependable.
- Sense of responsibility.
Desirable
- Previous experience of NHS or healthcare environment.
Other Essential Criteria
Essential
- Ability to travel within geographical area, to drive health board vehicle to deliver products and work hours flexibly to meet the needs of the service.
- Ability to stand for long periods and to perform frequent, repetitive movements.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Swansea Bay University Health Board
Address
Morriston Hospital / Singleton Hospital / NPT Hospital
Swansea
SA6 6NL
United Kingdom
Employer's website
Employer details
Employer name
Swansea Bay University Health Board
Address
Morriston Hospital / Singleton Hospital / NPT Hospital
Swansea
SA6 6NL
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Locum Consultant in Emergency Department - HH
North West Anglia NHS Foundation Trust View all jobs
Posted 1 month(s) ago
Reference: 176-U-7888126-A
Job summary
At North West Anglia NHS Foundation Trust, you will find excellent career opportunities to develop further your career. As a leading Consultant, you will play a major role in leading the development of a novel system of integrated emergency care at Hinchingbrooke Hospital.
The Emergency Departments at Peterborough City Hospital and Hinchingbrooke Hospital, which span two distinct acute hospital sites, are currently undergoing exciting development initiatives, including the implementation of a novel system of integrated emergency care and a system-wide approach to Frailty and Acute Medicine, which boasts one of the nation's most successful frailty services (Frailty CQUIN 2023).
We are encouraging and supporting you in developing special interests relevant to the specialty of Emergency Medicine e.g. ultrasound, paediatrics, elderly care, ambulatory care and critical care.
Our external partners will provide you with exciting development opportunities. We have established strong links with the Mid-Anglian General Practitioners Accident Scheme (MAGPAS) Helimedix and East Anglia Air Ambulance (EAA) with several Consultants and registrars working clinical shifts with them.
If you like to find more about the role and organise an informal visit, we are welcoming you to contact Dr B Natarajan- Consultant in Emergency Medicine and Clinical Lead for ED at Hinchingbrooke Hospital
Main duties of the job
The job plan is anticipated to contain 10 programmed activities per week. The Supporting Professional Activity shall be agreed at individual job planning. A minimum of 1.5 SPA is granted to start with, and additional SPA activity shall be made up by supervision of trainees, non-trainees, ACP's and Physician Associates.
You will be joining the consultant on call rota of 1:8, expected to cover for colleagues' absence from duty on the basis of mutually agreed arrangements with the Department and Employing Trust.
Your main goal will be to deliver clinical assessment, treatment and supervision to all patients' care requirements attending the Emergency Department until onward referral and discharge.
As an experienced consultant, you will provide clinical leadership and supervision for junior medical and nursing staff within the department. You will ensure adequate arrangements for hospital staff involved in the care of patients, to be able to contact them when necessary, and to observe the current local arrangements for advising details of leave.
By demonstrating your passion for providing outstanding care and clinical leadership, you will foster a positive and supportive environment that encourages the team to innovate and go beyond the call of duty, thereby enabling us to become a leading regional and national provider of emergency and acute care.
About us
We are committed to promoting diversity and inclusion in our workforce and encourage applications from people of all backgrounds, with a special focus on welcoming individuals from disabled, Black, Asian, and Minority Ethnic (BAME) communities, as well as those from our local area.
In line with our dedication to employee support, we offer a variety of benefits. For more information, please see the attached staff benefits leaflet.
We strive to create a supportive and inclusive workplace where employees feel valued and empowered to excel in their roles. Join us and become part of a team dedicated to making a positive difference in our community.
Details
Date posted
20 August 2026
Pay scheme
Hospital medical and dental staff
Grade
Consultant
Salary
£113,565 to £150,569 a year per annum
Contract
Fixed term
Duration
6 months
Working pattern
Full-time
Reference number
176-U-7888126-A
Job locations
Hinchingbrooke Hospital
Hinchingbrooke Park
Huntingdon
PE29 6NT
United Kingdom
Job description
Job responsibilities
- Work to provide patients with best care in terms of quality and costs through a culture of continuous improvement.
- Demonstrate flexibility in approach and will be adaptable when the organisation is facing unforeseeable circumstances
- Promote a positive image of the Trust with appropriate professional groups and organisations as well as the local health economy
- Liaise with colleagues to ensure a consistent flow of information and updates across the speciality
- To supervise Junior ED which describes medical staff and to provide guidance to nursing staff of all work for strategy, risk, grades, capability, culture, structures, measurement processes
- Involved in the management of trauma in line with trauma network and contribute to Major and CBTN incident preparation and management in the event of an incident.
- Encouraged to develop a special interest relevant to the speciality of Emergency Medicine e'g Ultrasound, Paediatrics, Elderly Care, Ambulatory Care and Critical Care.
Job description
Job responsibilities
- Work to provide patients with best care in terms of quality and costs through a culture of continuous improvement.
- Demonstrate flexibility in approach and will be adaptable when the organisation is facing unforeseeable circumstances
- Promote a positive image of the Trust with appropriate professional groups and organisations as well as the local health economy
- Liaise with colleagues to ensure a consistent flow of information and updates across the speciality
- To supervise Junior ED which describes medical staff and to provide guidance to nursing staff of all work for strategy, risk, grades, capability, culture, structures, measurement processes
- Involved in the management of trauma in line with trauma network and contribute to Major and CBTN incident preparation and management in the event of an incident.
- Encouraged to develop a special interest relevant to the speciality of Emergency Medicine e'g Ultrasound, Paediatrics, Elderly Care, Ambulatory Care and Critical Care.
Person Specification
Research/Teaching/Publications
Essential
- Demonstrable teaching ability and experience.
- Commitment to participate in research throughout the Emergency Medicine Service
- Willingness to undertake teaching of clinical staff at both undergraduate and postgraduate level.
- Evidence of participation in undergraduate and or postgraduate teaching in formal settings
Desirable
- Completion of Education Training course/further qualifications
- Published research and audit.
- Peer reviewed publications.
Education and Qualifications
Essential
- Fully registered with GMC.
- Fellowship of the Royal College of Emergency Medicine (FRCEM or equivalent)
- ATLS, APLS/EPLS and ALS provider
Desirable
- Instructor in one or more life support courses (ALS/ATLS/APLS or equivalent).
- Additional subspeciality training qualifications, particularly in : PHEM, ICU or PEM
- Certification of completion of specialist training or be within 6 months of gaining it by the interview date (or equivalent).
- Must be on the GMC's Specialist Register for Emergency Medicine
Professional Experience and Clinical Skills
Essential
- Evidence of first-rate professional practice.
- Able to demonstrate clinical skills in management of full range of patient presentations as defined in the RCEM Curriculum.
Desirable
- Evidence of extended clinical skills in areas pertinent to acute and emergency care including but not exclusive to: Intensive Care medicine, Pre-hospital medicine, Point of care ultrasound, Advanced airway management
Clinical Governance
Essential
- Awareness of the requirements of clinical governance, with particular reference to the specialty.
Desirable
- Formal experience in the development of patient safety systems as pertaining to Emergency Medicine
Personal requirements, Communication, Leadership Skills, Flexibility
Essential
- Evidence of management experience.
- Evidence of good team working with peers and other senior colleagues.
- Flexible attitude and good communication skills.
- Ability to integrate into and share leadership of a multidisciplinary team
- IT and computer literacy
Desirable
- Ability to work under pressure and in difficult circumstances
- To be able to demonstrate team leadership skills and Able to demonstrate team leadership skills and work on own initiative
Further training, e.g., Management, Audit
Essential
- Experience of clinical audit and education.
- Evidence of delivering Quality Improvement Projects
Desirable
- Formal training in QIP methodology
Person Specification
Research/Teaching/Publications
Essential
- Demonstrable teaching ability and experience.
- Commitment to participate in research throughout the Emergency Medicine Service
- Willingness to undertake teaching of clinical staff at both undergraduate and postgraduate level.
- Evidence of participation in undergraduate and or postgraduate teaching in formal settings
Desirable
- Completion of Education Training course/further qualifications
- Published research and audit.
- Peer reviewed publications.
Education and Qualifications
Essential
- Fully registered with GMC.
- Fellowship of the Royal College of Emergency Medicine (FRCEM or equivalent)
- ATLS, APLS/EPLS and ALS provider
Desirable
- Instructor in one or more life support courses (ALS/ATLS/APLS or equivalent).
- Additional subspeciality training qualifications, particularly in : PHEM, ICU or PEM
- Certification of completion of specialist training or be within 6 months of gaining it by the interview date (or equivalent).
- Must be on the GMC's Specialist Register for Emergency Medicine
Professional Experience and Clinical Skills
Essential
- Evidence of first-rate professional practice.
- Able to demonstrate clinical skills in management of full range of patient presentations as defined in the RCEM Curriculum.
Desirable
- Evidence of extended clinical skills in areas pertinent to acute and emergency care including but not exclusive to: Intensive Care medicine, Pre-hospital medicine, Point of care ultrasound, Advanced airway management
Clinical Governance
Essential
- Awareness of the requirements of clinical governance, with particular reference to the specialty.
Desirable
- Formal experience in the development of patient safety systems as pertaining to Emergency Medicine
Personal requirements, Communication, Leadership Skills, Flexibility
Essential
- Evidence of management experience.
- Evidence of good team working with peers and other senior colleagues.
- Flexible attitude and good communication skills.
- Ability to integrate into and share leadership of a multidisciplinary team
- IT and computer literacy
Desirable
- Ability to work under pressure and in difficult circumstances
- To be able to demonstrate team leadership skills and Able to demonstrate team leadership skills and work on own initiative
Further training, e.g., Management, Audit
Essential
- Experience of clinical audit and education.
- Evidence of delivering Quality Improvement Projects
Desirable
- Formal training in QIP methodology
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
North West Anglia NHS Foundation Trust
Address
Hinchingbrooke Hospital
Hinchingbrooke Park
Huntingdon
PE29 6NT
United Kingdom
Employer's website
https://www.nwangliaft.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
North West Anglia NHS Foundation Trust
Address
Hinchingbrooke Hospital
Hinchingbrooke Park
Huntingdon
PE29 6NT
United Kingdom
Employer's website
https://www.nwangliaft.nhs.uk/ (Opens in a new tab)
Apply Now
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Posted 1 month(s) ago
Reference: A5287-26-0030
Job summary
An exciting opportunity has arisen for a first contact physiotherapist practitioner to join our forward-thinking, multidisciplinary team and support PCCO Primary Care Network.
We have a well-developed MSK team, comprised of three GPs with a specialist interest in MSK and three senior physiotherapists. The post holder will manage a complex caseload of patients, working independently to assess, diagnose and manage patient's musculoskeletal problems.
This physiotherapist will be given the opportunity to become an advanced practitioner using their own special interests, a clinical case load and being hands on in group work.
At PCCO PCN, you will be given the agency to work as an independent professional, working with the PCN management team to analyse both qualitative and quantitative data to identify areas of need within our population and formulate plans and projects to create support pathways for these patients. You will also receive referrals from other PCN and practice members to provide 1-2-1 support to patients who require an MSK assessment.
You will have access to clinical supervision from one of our Clinical Directors and support from the rest of our PCN and practice teams. You will work closely with GPs, community services, the city MSK service, EMAS, Social Care, Practice staff and wider MDTs.
Main duties of the job
The post holder will be given the autonomy to specialise in specific health conditions in line with population health analysis and work with the wider MDT for conditions such as chronic pain.
If you have a specialism, such as chronic pain, chronic back pain or in tackling health inequalities, this will be considered as an advantage, and we would love to hear about what you believe you could personally bring to our PCN.
About us
We are a very friendly GP Practice with over 70 years of history, led by a stable, forward thinking partnership that is ready to embrace the new look primary care. We have 4 sites and over 47000 patients spread across the city of Derby
We seek someone who is keen to become part of a growing supportive team and is looking to work in an ambitious place that is constantly looking for development opportunities.
In return Lister House Surgery will off you the following benefits:
- Generous Holiday Entitlement
- NHS Pension Scheme
- Access to a variety of NHS Discounts
If you are proactive, enthusiastic and person-centred, then we would love to hear from you. We're ideally looking for full time, but are open to considering requests for part time and offer flexible and/or compressed working hours.
For an informal chat, before applying, please contact HR using [email protected] who can put you in touch with our management team.
Details
Date posted
20 August 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Full-time, Part-time, Flexible working, Compressed hours
Reference number
A5287-26-0030
Job locations
207 St Thomas Road
Pear Tree
Derby
DE23 8RJ
United Kingdom
Oakwood Medical Centre
Danebridge Crescent
Oakwood
Derby
DE212HT
United Kingdom
Coleman Health Centre
Coleman Street
Derby
DE248NH
United Kingdom
Lister House Surgery
Fellow Lands Way
Chellaston
Derby
DE73 6SW
United Kingdom
Job description
Job responsibilities
Please view the attached Job Description and Person Specification document for full details regarding this post.
When completing your application, please ensure that you clearly demonstrate how you meet the role criteria.
Job description
Job responsibilities
Please view the attached Job Description and Person Specification document for full details regarding this post.
When completing your application, please ensure that you clearly demonstrate how you meet the role criteria.
Person Specification
Skills
Essential
- Excellent communication/ interpersonal skills
- Effective team worker
- Demonstrates leadership qualities
- Advanced level of specialist clinical & reasoning skills in MSK commensurate with the grade
- Advanced level of specialist manual therapy assessment and treatment skills
- Presentation and teaching skills
- Excellent time management & organisation skills
- Intermediate level IT skills
- Can work independently
- Critical appraisal skills
Desirable
- Previous clinical leadership role
- Regular user of IT
Abilities/Knowledge
Essential
- Able to motivate others
- Able to manage staff & patients
- Knowledge of management issues and Clinical Governance
- Patient focused
- Able to work as an autonomous practitioner
- Able to cope with unpredictable, competing demands for attention
- Specialist advanced knowledge of musculoskeletal physiotherapy
Desirable
- Implemented national guidelines e.g.: NICE, profession specific clinical guidelines.
Experience
Essential
- Demonstrates understanding of, and conforms to, relevant standards of practice
- Minimum of 5 years clinical experience.
- Solid base of specialised experience in relevant areas.
- Understanding of the implications of national priorities for the team and/or service
- Understanding of the process for effective resource utilisation
Desirable
- Service development
- Previous experience at band 7
Other Requirements
Essential
- Satisfactory attendance record
- Assessed as fit for the post by Occupational Health
- Able to frequently apply intense concentration
- Able to carry out moderate to intense physical effort throughout the work period
- Enhanced DBS
- Satisfactory references
- Legally entitled to work in UK
- Car owner/driver
Desirable
- Member of relevant Special Interest or Clinical Interest Group
Qualifications
Essential
- Registered with Health Care Professions Council (HCPC)
- BSc (Hons) Physio or equivalent
- Able to demonstrate in practice portfolio experience in core physiotherapy and MSK physiotherapy
- Member of the Chartered Society of Physiotherapy (CSP)
Desirable
- May hold or be working towards a prescribing qualification
- Basic level management/leadership training
- May hold or be working towards an injection qualification
Person Specification
Skills
Essential
- Excellent communication/ interpersonal skills
- Effective team worker
- Demonstrates leadership qualities
- Advanced level of specialist clinical & reasoning skills in MSK commensurate with the grade
- Advanced level of specialist manual therapy assessment and treatment skills
- Presentation and teaching skills
- Excellent time management & organisation skills
- Intermediate level IT skills
- Can work independently
- Critical appraisal skills
Desirable
- Previous clinical leadership role
- Regular user of IT
Abilities/Knowledge
Essential
- Able to motivate others
- Able to manage staff & patients
- Knowledge of management issues and Clinical Governance
- Patient focused
- Able to work as an autonomous practitioner
- Able to cope with unpredictable, competing demands for attention
- Specialist advanced knowledge of musculoskeletal physiotherapy
Desirable
- Implemented national guidelines e.g.: NICE, profession specific clinical guidelines.
Experience
Essential
- Demonstrates understanding of, and conforms to, relevant standards of practice
- Minimum of 5 years clinical experience.
- Solid base of specialised experience in relevant areas.
- Understanding of the implications of national priorities for the team and/or service
- Understanding of the process for effective resource utilisation
Desirable
- Service development
- Previous experience at band 7
Other Requirements
Essential
- Satisfactory attendance record
- Assessed as fit for the post by Occupational Health
- Able to frequently apply intense concentration
- Able to carry out moderate to intense physical effort throughout the work period
- Enhanced DBS
- Satisfactory references
- Legally entitled to work in UK
- Car owner/driver
Desirable
- Member of relevant Special Interest or Clinical Interest Group
Qualifications
Essential
- Registered with Health Care Professions Council (HCPC)
- BSc (Hons) Physio or equivalent
- Able to demonstrate in practice portfolio experience in core physiotherapy and MSK physiotherapy
- Member of the Chartered Society of Physiotherapy (CSP)
Desirable
- May hold or be working towards a prescribing qualification
- Basic level management/leadership training
- May hold or be working towards an injection qualification
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Lister House Surgery
Address
207 St Thomas Road
Pear Tree
Derby
DE23 8RJ
United Kingdom
Employer's website
Employer details
Employer name
Lister House Surgery
Address
207 St Thomas Road
Pear Tree
Derby
DE23 8RJ
United Kingdom
Employer's website
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 1 month(s) ago
Reference: B0158-26-0100
Job summary
The post holder is a Clinical Pharmacist within Worcester City PCN, working across general practice teams to support the safe, effective and cost-efficient use of medicines. The role focuses on improving patient outcomes through medicines optimisation, delivering local prescribing priorities, including the Quality Prescribing and Medicines Service (QPMS), and supporting national targets such as the Quality and Outcomes Framework (QOF).
Working as part of a multidisciplinary team, the pharmacist provides expert advice on prescribing and medication queries, undertakes medicines reconciliation following transfers of care, and promotes safer prescribing practices. Responsibilities include conducting structured medication reviews, particularly for high-risk patients and those with complex medication regimes, and supporting chronic disease management through patient clinics.
The post holder will oversee aspects of prescription management, including repeat prescribing processes, implement evidence-based prescribing improvements, and work collaboratively with practices, commissioners and the wider PCN team to deliver QPMS, DES, QOF and LES objectives at both practice and network level.
Main duties of the job
The post holder will undertake structured medication reviews, both face-to-face and remotely, with a particular focus on high-risk patients, including care home residents, housebound individuals and those with complex long-term conditions or polypharmacy. They will reconcile medicines following hospital discharge to ensure continuity of care, support chronic disease management clinics, and contribute to multi-morbidity reviews and QOF objectives.
The role includes leading prescription management processes, overseeing repeat prescribing, ensuring appropriate monitoring requirements are met, and supporting prescribing administration teams. The post holder will implement MHRA alerts, drug withdrawals and evidence-based prescribing changes to improve medicines safety and clinical effectiveness.
They will provide medicines information, prescribing advice and training to practice staff, work closely with community and hospital pharmacy colleagues to support integrated care pathways, and identify high-risk patient groups through population health searches to reduce harm and prevent avoidable admissions. The pharmacist will also contribute to audits, quality improvement projects and medicines optimisation initiatives, supporting the delivery of local and national prescribing priorities, including QPMS, DSQS and QIPP.
About us
Worcester City PCN consists of 9 practices, based across South Worcestershire, serving over 130,000 patients. We aim to offer and deliver excellent, safe, coordinated, high quality patient care. Continuously learning, evolving and implementing new models of care, to create inclusion and reduce inequalities and improve outcomes. We work hard to promote a culture where staff feel engaged, valued and recognised by the organisation and the others they work with.
We have an Additional Roles team of over 70 healthcare professionals and are looking for an individual with a passion to join our PCN Pharmacy team to deliver excellent service to our patients.
Details
Date posted
20 August 2026
Pay scheme
Other
Salary
£47,751.92 to £54,644.43 a year Dependent on experience
Contract
Fixed term
Duration
12 months
Working pattern
Full-time
Reference number
B0158-26-0100
Job locations
St Johns House Medical Centre
299 Bromyard road
Worcester
WR2 5FB
United Kingdom
Job description
Job responsibilities
PCN Clinical Pharmacist (12-Month Maternity Cover)
Worcester City Primary Care Network
Full Time - 37.5 Hours per Week
The Role:
We are seeking an enthusiastic and motivated Clinical Pharmacist to join our established Pharmacy Team on a 12-month maternity cover contract. This is an exciting opportunity to work across our Primary Care Network, supporting medicines optimisation, improving patient outcomes and contributing to key prescribing initiatives.
As part of a multidisciplinary team, you will undertake structured medication reviews, provide expert prescribing advice, support chronic disease management, reconcile medicines following hospital discharge and lead on safer prescribing practices. You will play a key role in delivering local prescribing priorities, including the Quality Prescribing and Medicines Service (QPMS), alongside national programmes such as QOF and the Network Contract DES.
Main Duties of the Job:
- Conduct structured medication reviews for patients with complex needs, polypharmacy and long-term conditions.
- Support medicines reconciliation following hospital discharge.
- Provide prescribing advice and medicines information to clinical and non-clinical staff.
- Lead aspects of prescription management, including repeat prescribing processes.
- Support chronic disease management clinics.
- Implement MHRA safety alerts, evidence-based prescribing changes and medicines optimisation initiatives.
- Identify high-risk patient cohorts and help reduce medication-related harm.
- Work collaboratively with GP practices, community pharmacies, hospital colleagues and wider healthcare partners.
- Participate in audits, quality improvement projects and prescribing programmes including QPMS, DSQS and QIPP.
About You:
You will be a GPhC-registered pharmacist with substantial experience in primary care or general practice. You will have completed the CPPE Primary Care Pharmacy Education Pathway (or equivalent recognised pathway) and possess strong clinical, communication and organisational skills. Experience of medicines optimisation and quality improvement initiatives within primary care is essential.
The candidate must hold their CPPE qualification and have Primary Care experience.
Essential Qualifications and Experience:
- Master's degree (or equivalent) in Pharmacy.
- Current registration with the General Pharmaceutical Council (GPhC).
- Completion of the CPPE Primary Care Pharmacy Education Pathway (PCPEP) or equivalent.
- Minimum two years' post-registration pharmacy experience.
- Significant experience working within primary care/general practice settings.
- Strong understanding of multidisciplinary working and medicines optimisation.
Desirable:
- Independent Prescriber qualification.
- Membership of the Royal Pharmaceutical Society (RPS).
- Experience working with QOF, QPMS, DES, LES or similar primary care programmes.
What We Offer:
- NHS Pension Scheme
- Enhanced sickness entitlement
- Cycle to Work Scheme
- Employee Assistance Programme
- Supportive and collaborative team environment
- Opportunities for professional development and continuing education
Please note: The post holder will be required to travel between practice sites across the PCN as required. Worcester City PCN reserves the right to close this vacancy early should sufficient applications be received
Job description
Job responsibilities
PCN Clinical Pharmacist (12-Month Maternity Cover)
Worcester City Primary Care Network
Full Time - 37.5 Hours per Week
The Role:
We are seeking an enthusiastic and motivated Clinical Pharmacist to join our established Pharmacy Team on a 12-month maternity cover contract. This is an exciting opportunity to work across our Primary Care Network, supporting medicines optimisation, improving patient outcomes and contributing to key prescribing initiatives.
As part of a multidisciplinary team, you will undertake structured medication reviews, provide expert prescribing advice, support chronic disease management, reconcile medicines following hospital discharge and lead on safer prescribing practices. You will play a key role in delivering local prescribing priorities, including the Quality Prescribing and Medicines Service (QPMS), alongside national programmes such as QOF and the Network Contract DES.
Main Duties of the Job:
- Conduct structured medication reviews for patients with complex needs, polypharmacy and long-term conditions.
- Support medicines reconciliation following hospital discharge.
- Provide prescribing advice and medicines information to clinical and non-clinical staff.
- Lead aspects of prescription management, including repeat prescribing processes.
- Support chronic disease management clinics.
- Implement MHRA safety alerts, evidence-based prescribing changes and medicines optimisation initiatives.
- Identify high-risk patient cohorts and help reduce medication-related harm.
- Work collaboratively with GP practices, community pharmacies, hospital colleagues and wider healthcare partners.
- Participate in audits, quality improvement projects and prescribing programmes including QPMS, DSQS and QIPP.
About You:
You will be a GPhC-registered pharmacist with substantial experience in primary care or general practice. You will have completed the CPPE Primary Care Pharmacy Education Pathway (or equivalent recognised pathway) and possess strong clinical, communication and organisational skills. Experience of medicines optimisation and quality improvement initiatives within primary care is essential.
The candidate must hold their CPPE qualification and have Primary Care experience.
Essential Qualifications and Experience:
- Master's degree (or equivalent) in Pharmacy.
- Current registration with the General Pharmaceutical Council (GPhC).
- Completion of the CPPE Primary Care Pharmacy Education Pathway (PCPEP) or equivalent.
- Minimum two years' post-registration pharmacy experience.
- Significant experience working within primary care/general practice settings.
- Strong understanding of multidisciplinary working and medicines optimisation.
Desirable:
- Independent Prescriber qualification.
- Membership of the Royal Pharmaceutical Society (RPS).
- Experience working with QOF, QPMS, DES, LES or similar primary care programmes.
What We Offer:
- NHS Pension Scheme
- Enhanced sickness entitlement
- Cycle to Work Scheme
- Employee Assistance Programme
- Supportive and collaborative team environment
- Opportunities for professional development and continuing education
Please note: The post holder will be required to travel between practice sites across the PCN as required. Worcester City PCN reserves the right to close this vacancy early should sufficient applications be received
Person Specification
BEHAVIORAL COMPETENCIES AND SKILLS
Essential
- Demonstrates general pharmaceutical skills and knowledge in core areas.
- Is able to plan, manage, monitor, advise and review general pharmaceutical care programmes for patients in core areas, including disease states / long term conditions identified by local Pharmaceutical Needs Assessment.
- Demonstrates accountability for delivering professional expertise and direct service provision as an individual.
- Demonstrates ability to use skills in a range of routine situations requiring analysis or comparison of a range of options.
- Recognises priorities when problem-solving and identifies deviations from the normal pattern and is able to refer to seniors or GPs when appropriate.
- Able to follow legal, ethical, professional and organisational policies/procedures and codes of conduct.
- Involves patients in decisions about prescribed medicines and supporting adherence as per NICE.
Qualifications
Essential
- Completion of an undergraduate degree in Pharmacy and registration with the General Pharmaceutical Council.
- Completion of CPPE Primary Care Pharmacy Education Pathway (PCPEP), or an equivalent recognised pathway.
- Substantial experience working in primary care/general practice, with a good understanding of the general practice environment, systems and multidisciplinary working.
- Minimum of 2 years post graduate experience in pharmacy as demonstrated within a practice portfolio.
Desirable
- Member of the Royal Pharmaceutical Society (RPS).
- Independent Prescribing qualification with demonstrated prescribing portfolio.
- Experience of working with QOF, QPMS, DES, LES or other primary care prescribing and medicines optimisation initiatives.
Person Specification
BEHAVIORAL COMPETENCIES AND SKILLS
Essential
- Demonstrates general pharmaceutical skills and knowledge in core areas.
- Is able to plan, manage, monitor, advise and review general pharmaceutical care programmes for patients in core areas, including disease states / long term conditions identified by local Pharmaceutical Needs Assessment.
- Demonstrates accountability for delivering professional expertise and direct service provision as an individual.
- Demonstrates ability to use skills in a range of routine situations requiring analysis or comparison of a range of options.
- Recognises priorities when problem-solving and identifies deviations from the normal pattern and is able to refer to seniors or GPs when appropriate.
- Able to follow legal, ethical, professional and organisational policies/procedures and codes of conduct.
- Involves patients in decisions about prescribed medicines and supporting adherence as per NICE.
Qualifications
Essential
- Completion of an undergraduate degree in Pharmacy and registration with the General Pharmaceutical Council.
- Completion of CPPE Primary Care Pharmacy Education Pathway (PCPEP), or an equivalent recognised pathway.
- Substantial experience working in primary care/general practice, with a good understanding of the general practice environment, systems and multidisciplinary working.
- Minimum of 2 years post graduate experience in pharmacy as demonstrated within a practice portfolio.
Desirable
- Member of the Royal Pharmaceutical Society (RPS).
- Independent Prescribing qualification with demonstrated prescribing portfolio.
- Experience of working with QOF, QPMS, DES, LES or other primary care prescribing and medicines optimisation initiatives.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Vertis Health
Address
St Johns House Medical Centre
299 Bromyard road
Worcester
WR2 5FB
United Kingdom
Employer's website
https://www.vertishealth.org.uk/ (Opens in a new tab)
Employer details
Employer name
Vertis Health
Address
St Johns House Medical Centre
299 Bromyard road
Worcester
WR2 5FB
United Kingdom
Employer's website
https://www.vertishealth.org.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Salaried GP
Nottingham City General Practice Alliance View all jobs
Posted 1 month(s) ago
Reference: GPA-8229463
Job summary
We are looking for motivated, enthusiastic GPs to join our expanding practice teams across locations in Nottingham City. We actively encourage GP input into delivery and development of forward thinking, patient centred services.
Bilborough Medical Centre & Grange Farm Medical Centre are in the West of the City, serving a very deprived area of Nottingham. They have a more traditional population with significant health problems and complex needs. The practices are developing and embedding innovative multidisciplinary team working and intend to expand this further to include many of the new ARRS roles. Grange Farm provides a lead care home role for Aspire PCN.
Main duties of the job
Ourvacancies are fora variety ofsessions per weekacross our practice sites.
Our practiceswork to Safe practice guidelines and have undertaken the GP Improvement Programme to look at ways to improve processes and effective systemswithin our practices.
Nottingham City has regular Protected Learning Time events 10 times per year on a Tuesday afternoon, alternating between in-house learning activities and external teaching topics.
Our GP sessions are 4 hour 15 minutes, and timetabled to provide15-minuteappointments, protected clinical administrationtime,and whererequiredadditionalprotected time for activities such as ARRS/ AHP staff debriefing and other clinical meetings. All practices hold clinical team meetings and ad hoc peer support catch upsfor staff development.
Successful candidates will manage a caseload, including duty doctor responsibilitiesand deal with a wide range of health needs in a primary care setting, ensuring the highest standards of care for all.They will bean integral part ofNottingham City General Practice Alliance (NCGPA)which willprovideopportunities forskills development andcareer progression such as developing special interests in clinical, educational, training or research areas.
NCGPA has introduced total triage to improve access to appropriate services, enabling patients to access the right service first time. You will be part of developing and running the triage system with support from the practice and wider team.
About us
Candidates will alsohave the opportunity todevelop clinicaland manageriallead areas within the practices such as safeguardingandclinical governance.
Part of theNCGPA's new strategy isalsoto developteaching and training opportunitiesinallitspractices.
NCGPA is a GP Federation of37memberpractices in Nottingham City,which started in April 2016andprovides services forpatientsacross the city. Our vision is to:
- Provide high quality care and health outcomesfor all.
- Address deprivation and acknowledge diversity and health inequalitiesin the city.
- Develop an effective and sustainable workforce now and into the future.
An expandingarea of our activity is direct practice contract provision. All4practices are active members of their respective PCNs and are keen to develop teaching,training,and research interests.As part of the NCGPA family we are committed to providing mentorship and support for GPs at all stages of their career.
NCGPA has developed strong links across the CityPlace BasedPartnership (PBP) working closely withCommunity and Secondary City Health Provider colleagues,Public Health, localgovernment,andthevoluntary care sector. Addressing the health inequalities present across the city is a key strategicobjectiveof ours.
Details
Date posted
19 August 2026
Pay scheme
Hospital medical and dental staff
Grade
Doctor - other
Salary
Depending on experience £10,300 - £11,075 per session dependent on experience
Contract
Permanent
Working pattern
Part-time
Reference number
GPA-8229463
Job locations
Grange Farm Medical Centre
17a Tremayne Road, Bilborough
Nottingham
NG8 4HQ
United Kingdom
Job description
Job responsibilities
Please see the attached job description for more information regarding this role as well as role requirements.
Job description
Job responsibilities
Please see the attached job description for more information regarding this role as well as role requirements.
Person Specification
Qualifications
Essential
- GMC Registered, not subject to suspension Qualified General Practitioner Currently on a CCG performers list Clear enhanced DBS check UK work permit (if required)
Desirable
- Evidence of CPD Bonus: DFSRFH & competence in coil and implant insertion Joint injections Work as a GPWSI Minor surgery skills
Experience
Essential
- Experience of working in UK General Practice
Desirable
- Experience or interest in becoming an educational or clinical supervisor of GP registrars Teaching medical students
- Experience of/interest in mental health Delivery of clinical audit QOF management
Knowledge
Essential
- QOF & Enhanced Services
Desirable
- The challenges facing the NHS
Person Specification
Qualifications
Essential
- GMC Registered, not subject to suspension Qualified General Practitioner Currently on a CCG performers list Clear enhanced DBS check UK work permit (if required)
Desirable
- Evidence of CPD Bonus: DFSRFH & competence in coil and implant insertion Joint injections Work as a GPWSI Minor surgery skills
Experience
Essential
- Experience of working in UK General Practice
Desirable
- Experience or interest in becoming an educational or clinical supervisor of GP registrars Teaching medical students
- Experience of/interest in mental health Delivery of clinical audit QOF management
Knowledge
Essential
- QOF & Enhanced Services
Desirable
- The challenges facing the NHS
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Nottingham City General Practice Alliance
Address
Grange Farm Medical Centre
17a Tremayne Road, Bilborough
Nottingham
NG8 4HQ
United Kingdom
Employer's website
Employer details
Employer name
Nottingham City General Practice Alliance
Address
Grange Farm Medical Centre
17a Tremayne Road, Bilborough
Nottingham
NG8 4HQ
United Kingdom
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Posted 1 month(s) ago
Reference: A4524-26-0007
Job summary
Join our team in helping to keep Mount Pleasant Health Centre safe, welcoming and running smoothly. This part-time (25-30 hours /week) role plays an important part in ensuring the building and grounds are consistently well-maintained, functional and presented to a high standard.
You will take responsibility for a mix of hands-on maintenance and practical support tasks, including minor repairs, routine inspections, cleaning duties and general grounds care. You will help identify and address issues early through preventative checks, ensuring the premises remain safe and fully operational.
The role also involves coordinating with external contractors, monitoring building condition and supporting business continuity during emergencies.
If you take pride in practical work and enjoy problem-solving, this could be the ideal role for you.
Main duties of the job
The role involves carrying out daytoday maintenance across the building, including minor plumbing, minor electrical work, carpentry and repair tasks to keep the premises safe and functional. It includes completing preventative inspections, identifying issues early and reporting structural or safety concerns to management.
The post holder supports cleanliness by performing routine and deepcleaning duties and maintaining high hygiene and infectioncontrol standards. Grounds maintenance is also required, ensuring gardens, pathways, entrances and external areas remain tidy, safe and presentable throughout the year. The role further involves coordinating external contractors and assisting with business continuity needs during emergencies such as severe weather, power outages or flooding.
About us
Mount Pleasant Health Centre (MPHC) is an innovative GP practice in Exeter City, caring for over 17,000 patients. We are one of the largest training practices in Devon, most of the partners are GP trainers, involved in the education of student nurses, medical students, and a variety of doctor training posts. We have an excellent relationship with our league of friends charity and our Patient Participation Group, keeping us patient focused and working together on opportunities to benefit patient care. We are the Lead Practice of NEXUS Primary Care Network (PCN), that consists of five GP Practices and covers a population of 42,000 patients. We have several PCN ARRS staff working on site at the health center providing an excellent multidisciplinary working environment. We are a modern dynamic practice and strive to balance our continued evolution with the provision of excellent family medicine.
Details
Date posted
19 August 2026
Pay scheme
Other
Salary
£13.26 to £14.60 an hour
Contract
Permanent
Working pattern
Part-time
Reference number
A4524-26-0007
Job locations
Mount Pleasant Health Centre
Mount Pleasant Road
Exeter
EX4 7BW
United Kingdom
Job description
Job responsibilities
General Maintenance
- Carry out general maintenance and repair work throughout the practice.
- Perform minor plumbing, electrical and carpentry tasks.
- Repair locks, replace light bulbs and fittings, and undertake basic decorating and painting.
- Fill minor cracks and maintain interior surfaces.
- Identify and resolve minor leaks where possible.
- Maintain building fabric and fixtures to a safe and operational standard.
- Clean drains and ensure waste systems are functioning correctly.
Preventative Maintenance & Inspections
- Conduct regular site inspections to identify areas requiring repair or additional maintenance.
- Monitor the premises and report any structural issues or safety concerns the line manager or Practice Manager.
- Follow a maintenance schedule and ensure tasks are completed in a timely manner.
- Carry out preventative maintenance to minimise disruptions to service.
- Inspect areas such as the boiler room and report any structural concerns.
Cleaning Duties
- Carry out cleaning tasks throughout the day to maintain a clean and safe environment.
- Undertake deep cleaning of the building fabric where required.
- Support infection control standards across the practice.
- Dispose of waste appropriately and maintain hygiene standards.
Grounds Maintenance
- Maintain the practice garden and external areas.
- Carry out basic gardening tasks including tidying grounds and pathways.
- Ensure entrances, car parks and external areas remain safe and presentable.
- Service equipment such as the salt spreader during autumn/winter periods.
External Contractors
- Liaise with and assist external contractors and service providers.
- Coordinate and monitor work undertaken by external vendors.
- Ensure contractors comply with site safety requirements.
Business Continuity Support
- Assist the practice in maintaining readiness for emergencies such as flooding, power outages and severe weather
- Support business continuity planning as required.
Additional Duties
- Transporting items to local recycling centres as and when required.
- Assisting with the collection of equipment and supplies from suppliers (for example, furniture or other practice equipment).
- Moving equipment, PPE, and other materials between network practice locations as required.
Confidentiality
In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential.
Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.
Health & Safety
The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, to include:
- Using personal security systems within the workplace according to practice guidelines.
- Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks.
- Making effective use of training to update knowledge and skills.
- Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards.
- Reporting potential risks identified.
Equality and Diversity
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
- Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation.
- Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.
- Behaving in a manner which is welcoming, non-judgmental.
Personal/Professional Development
The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:
- Completing all mandatory training on eLearning/Bluestream, ensuring that it is always up to date.
- Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development.
- Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.
Quality
The post-holder will strive to maintain quality within the practice, and will:
- Alert other team members to issues of quality and risk.
- Assess own performance and take accountability for own actions, either directly or under supervision.
- Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance.
- Work effectively with other professionals / teams to meet patients needs.
- Effectively manage own time, workload and resources.
Communication
The post-holder should recognise the importance of effective communication within the team and will strive to:
- Communicate effectively with other team members.
- Communicate effectively with patients and carers in a positive friendly manner.
- Recognise peoples needs for alternative methods of communication and respond accordingly.
Job description
Job responsibilities
General Maintenance
- Carry out general maintenance and repair work throughout the practice.
- Perform minor plumbing, electrical and carpentry tasks.
- Repair locks, replace light bulbs and fittings, and undertake basic decorating and painting.
- Fill minor cracks and maintain interior surfaces.
- Identify and resolve minor leaks where possible.
- Maintain building fabric and fixtures to a safe and operational standard.
- Clean drains and ensure waste systems are functioning correctly.
Preventative Maintenance & Inspections
- Conduct regular site inspections to identify areas requiring repair or additional maintenance.
- Monitor the premises and report any structural issues or safety concerns the line manager or Practice Manager.
- Follow a maintenance schedule and ensure tasks are completed in a timely manner.
- Carry out preventative maintenance to minimise disruptions to service.
- Inspect areas such as the boiler room and report any structural concerns.
Cleaning Duties
- Carry out cleaning tasks throughout the day to maintain a clean and safe environment.
- Undertake deep cleaning of the building fabric where required.
- Support infection control standards across the practice.
- Dispose of waste appropriately and maintain hygiene standards.
Grounds Maintenance
- Maintain the practice garden and external areas.
- Carry out basic gardening tasks including tidying grounds and pathways.
- Ensure entrances, car parks and external areas remain safe and presentable.
- Service equipment such as the salt spreader during autumn/winter periods.
External Contractors
- Liaise with and assist external contractors and service providers.
- Coordinate and monitor work undertaken by external vendors.
- Ensure contractors comply with site safety requirements.
Business Continuity Support
- Assist the practice in maintaining readiness for emergencies such as flooding, power outages and severe weather
- Support business continuity planning as required.
Additional Duties
- Transporting items to local recycling centres as and when required.
- Assisting with the collection of equipment and supplies from suppliers (for example, furniture or other practice equipment).
- Moving equipment, PPE, and other materials between network practice locations as required.
Confidentiality
In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential.
Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.
Health & Safety
The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, to include:
- Using personal security systems within the workplace according to practice guidelines.
- Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks.
- Making effective use of training to update knowledge and skills.
- Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards.
- Reporting potential risks identified.
Equality and Diversity
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
- Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation.
- Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.
- Behaving in a manner which is welcoming, non-judgmental.
Personal/Professional Development
The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:
- Completing all mandatory training on eLearning/Bluestream, ensuring that it is always up to date.
- Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development.
- Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.
Quality
The post-holder will strive to maintain quality within the practice, and will:
- Alert other team members to issues of quality and risk.
- Assess own performance and take accountability for own actions, either directly or under supervision.
- Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance.
- Work effectively with other professionals / teams to meet patients needs.
- Effectively manage own time, workload and resources.
Communication
The post-holder should recognise the importance of effective communication within the team and will strive to:
- Communicate effectively with other team members.
- Communicate effectively with patients and carers in a positive friendly manner.
- Recognise peoples needs for alternative methods of communication and respond accordingly.
Person Specification
Experience
Essential
- A range of general handyperson skills including DIY, minor plumbing, carpentry and basic electrical work.
- Experience carrying out building maintenance or caretaking duties.
- Ability to identify maintenance issues and undertake minor repairs.
- Good organisational skills and ability to follow maintenance schedules.
- Ability to work both independently and as part of a team.
- Experience in general building maintenance, including basic plumbing, electrical, carpentry and repair work.
- Practical skills in decorating, painting, minor repairs, and maintaining building fabric.
- Ability to carry out routine inspections, identify faults early, and report safety or structural concerns.
- Knowledge of health & safety standards, including safe use of tools, equipment, and working practices.
- Understanding of infectioncontrol and hygiene standards in a workplace environment.
- Ability to perform cleaning duties to a high standard, including deep cleaning when required.
- Grounds maintenance skills such as gardening, tidying pathways, and maintaining external areas.
- Confidence working with external contractors and monitoring their work on site.
- Problemsolving skills and the ability to work independently with minimal supervision.
- Good communication skills for reporting issues and liaising with managers and contractors.
- Physical fitness to carry out manual tasks, lifting, and outdoor work in all seasons.
- Reliability, punctuality, and a proactive approach to maintaining a safe, functional environment.
Personal Qualities
Essential
- Friendly, approachable and helpful attitude.
- Good customer service skills when interacting with staff, patients and visitors.
- Flexible and willing to undertake a wide range of tasks.
- Reliable and proactive approach to work.
- Ability to liaise effectively with staff and external service providers.
- Able to communicate maintenance issues clearly to management.
Qualifications
Essential
- GCSEs (or equivalent) in English and Maths
- NVQ Level 12 in Facilities Services, Building Maintenance, or Construction
Desirable
- BTEC Level 2 in Construction or Property Maintenance
- Training in COSHH, manual handling, or workplace health & safety.
- Experience in a healthcare, commercial, or publicfacing environment.
- Knowledge of emergency procedures and business continuity support (e.g., flooding, power outages).
- Experience using maintenance schedules, logs, or facilities management systems.
Person Specification
Experience
Essential
- A range of general handyperson skills including DIY, minor plumbing, carpentry and basic electrical work.
- Experience carrying out building maintenance or caretaking duties.
- Ability to identify maintenance issues and undertake minor repairs.
- Good organisational skills and ability to follow maintenance schedules.
- Ability to work both independently and as part of a team.
- Experience in general building maintenance, including basic plumbing, electrical, carpentry and repair work.
- Practical skills in decorating, painting, minor repairs, and maintaining building fabric.
- Ability to carry out routine inspections, identify faults early, and report safety or structural concerns.
- Knowledge of health & safety standards, including safe use of tools, equipment, and working practices.
- Understanding of infectioncontrol and hygiene standards in a workplace environment.
- Ability to perform cleaning duties to a high standard, including deep cleaning when required.
- Grounds maintenance skills such as gardening, tidying pathways, and maintaining external areas.
- Confidence working with external contractors and monitoring their work on site.
- Problemsolving skills and the ability to work independently with minimal supervision.
- Good communication skills for reporting issues and liaising with managers and contractors.
- Physical fitness to carry out manual tasks, lifting, and outdoor work in all seasons.
- Reliability, punctuality, and a proactive approach to maintaining a safe, functional environment.
Personal Qualities
Essential
- Friendly, approachable and helpful attitude.
- Good customer service skills when interacting with staff, patients and visitors.
- Flexible and willing to undertake a wide range of tasks.
- Reliable and proactive approach to work.
- Ability to liaise effectively with staff and external service providers.
- Able to communicate maintenance issues clearly to management.
Qualifications
Essential
- GCSEs (or equivalent) in English and Maths
- NVQ Level 12 in Facilities Services, Building Maintenance, or Construction
Desirable
- BTEC Level 2 in Construction or Property Maintenance
- Training in COSHH, manual handling, or workplace health & safety.
- Experience in a healthcare, commercial, or publicfacing environment.
- Knowledge of emergency procedures and business continuity support (e.g., flooding, power outages).
- Experience using maintenance schedules, logs, or facilities management systems.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Mount Pleasant Health Centre
Address
Mount Pleasant Health Centre
Mount Pleasant Road
Exeter
EX4 7BW
United Kingdom
Employer's website
https://https://www.mountpleasanthealthcentre.co.uk/ (Opens in a new tab)
Employer details
Employer name
Mount Pleasant Health Centre
Address
Mount Pleasant Health Centre
Mount Pleasant Road
Exeter
EX4 7BW
United Kingdom
Employer's website
https://https://www.mountpleasanthealthcentre.co.uk/ (Opens in a new tab)
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
CAMHS Early Help developmental Liaison Practitioner
Livewell Southwest View all jobs
Posted 1 month(s) ago
Reference: B9832-2026-NM-10355-3
Job summary
30 hours per week. This is a developmental post within Child and Adolescent Mental Health Service (CAMHS) within Livewell Southwest CiC has the opportunity over the next 7 years to really shape Children Young People and Family Services.
There is an exciting opportunity for a professional registered clinician band 5 for a developmental post into a band 6, this post will involve competencies which will need to be completed within 2 years dependent on current experience.
Job Share(s) Considered
Main duties of the job
The post holder is responsible for supporting the emotional, psychological and social wellbeing of children and young people with a drive for early intervention. Enabling cultural change in the way first contact services can support children and young people with mental health problems. In line with 2019 NHS Long term plan strategic vision for CAMHS the post holder will actively promote resilience, prevention and early intervention to children and young people in the community.
The post holder will offer consultation about identified young people to the referrer, network or directly to the child, young person and their family. The post holder will be responsible for the co-ordination of further assessment, targeted intervention or group that would meet the needs of the child or young person.
Please see the attached job description for the full list of main duties and responsibilities of the role.
This role may not be eligible for sponsorship under the Skilled Worker route; please refer to the Direct Gov website for more information with regards to eligibility.
Please note that Livewell may close the job advertisement earlier than the specified deadline if a high number of applications are submitted. Therefore, we recommend you submit your application at the earliest opportunity.
All Livewell staff are expected to be able and willing to work across a 7 day service.
About us
Livewell Southwest is an independent, award-winning social enterprise delivering integrated health and social care services across Plymouth, South Hams, and West Devon, with specialist services in parts of Devon and Cornwall. Our teams work in community hospitals, GP practices, sports centres, and health hubs.
As an organisation with a strong social conscience we are guided by our values, kindness, respect, inclusivity, ambition, responsibility, and collaboration. We focus on transforming services to ensure sustainability, while empowering staff and those we serve.
We involve the people we care for, along with their families and carers, in shaping the care they receive, striving to deliver the right care at the right time and place. Centering our work on individual needs helps people lead healthy, independent lives.
We prioritise employees' development, offering protected CPD time, training pathways, leadership programs, and funding for qualifications like the Care Certificate and Nurse Training Scholarships. Our induction and preceptorship programs ensure a smooth transition into our organisation.
Livewell Southwest values diversity and encourages applications from all sections of the community, including those with armed forces experience, lived experience of mental health, neuro-diverse conditions and learning disabilities. If you need assistance or reasonable adjustments during the application process, contact the Recruiting Manager listed in the job advert.
Details
Date posted
19 August 2026
Pay scheme
Agenda for change
Band
Band 5
Salary
£32,073 to £39,043 a year pro-rata
Contract
Permanent
Working pattern
Part-time, Job share, Flexible working
Reference number
B9832-2026-NM-10355-3
Job locations
200 Mount Gould Road
Mount Gould
Plymouth
Devon
PL4 7PY
United Kingdom
Job description
Job responsibilities
Developmental post Band 5 Mental health practitioner initially.
The postholder is responsible for supporting the emotional, psychological and social wellbeing of children and young people - early intervention. Enabling cultural change in the way first contact services can support children and young people with mental health problems. In line with 2015 Future in Mind strategic vision for CAMHS the post holder will actively promote resilience, prevention and early intervention to children and young people in the community.
This developmental post will involve competencies which will need to be completed within 2 years dependent on current experience and will be assessed through various methods including feedback, self-directed assessment, direct observation and throughout line management. If not achieved within the specified timeframe will not be able to progress onto the band 6.
The post holder will work as the named Early Help liaison practitioner within the locality. The postholder will directly link with other services, families, professionals and schools supporting with potential requests for involvement into CAMHS promoting emotional, health and wellbeing as part of the whole school approach.
The post holder will offer consultation about identified young people to the referrer, network or directly to the child, young person and their family. The post holder will be responsible for the co-ordination of further assessment, targeted intervention or group that would meet the needs of the child or young person.
The post holder will co-ordinate training to community professionals and schools to meet the specific needs of each setting or school and co-facilitate training when appropriate.
2) Briefly describe the main duties of the role -Key responsibilities and tasks
To work as the identified Early Help Liaison practitioner to deliver consultation, advice and signposting to community services and schools working with children and young people who may present with emerging mental health difficulties.
Co-ordination and implementation of evidence based targeted interventions in a timely manner, in collaboration with the other clinicians in the early help pathway.
To ensure that children and young people access timely assessments and the appropriate targeted interventions.
Organisation and delivery of groups based within the school and community setting on a needs led approach. To support the delivery of evidence based programmes for children and young people with mental health issues.
Take a lead in representing CAMHS in multi-agency meetings such as EHAT, SEND meetings or child protection meetings to co-ordinate and have oversight of mental health element of a multi-agency plan around a child.
To function as a member of the locality facing CAMHS early help pathway taking appropriate responsibility for the implementation of decisions made by the team.
Ensure planned interventions are implemented effectively and evaluated using Routine Outcome Monitoring (ROMS)
Participate in the delivery of training programmes for schools and community services from a portfolio of available CAMHS training
Maintain standards of care to highest level within available resources.
To actively participate in line management with senior and junior members of staff.
To liaise effectively with the other CAMHS community teams across the city.
To develop and maintain relationships with providers statutory and non-statutory.
To maintain confidentiality in respect of the young people at all times.
Communicate clearly with children and young people, their families and all other health professional groups about their health problems.
Actively participate in clinical governance and quality improvement initiatives, e.g. clinical audit, essence of care or clinical policy development.
Ensure that children and young people are encouraged to play a part in decision making about the help they need and how they can access specific interventions. This is to promote person-centred planning.
Contribute to the provision of the advice line, providing advice, support, signposting and resources.
Job description
Job responsibilities
Developmental post Band 5 Mental health practitioner initially.
The postholder is responsible for supporting the emotional, psychological and social wellbeing of children and young people - early intervention. Enabling cultural change in the way first contact services can support children and young people with mental health problems. In line with 2015 Future in Mind strategic vision for CAMHS the post holder will actively promote resilience, prevention and early intervention to children and young people in the community.
This developmental post will involve competencies which will need to be completed within 2 years dependent on current experience and will be assessed through various methods including feedback, self-directed assessment, direct observation and throughout line management. If not achieved within the specified timeframe will not be able to progress onto the band 6.
The post holder will work as the named Early Help liaison practitioner within the locality. The postholder will directly link with other services, families, professionals and schools supporting with potential requests for involvement into CAMHS promoting emotional, health and wellbeing as part of the whole school approach.
The post holder will offer consultation about identified young people to the referrer, network or directly to the child, young person and their family. The post holder will be responsible for the co-ordination of further assessment, targeted intervention or group that would meet the needs of the child or young person.
The post holder will co-ordinate training to community professionals and schools to meet the specific needs of each setting or school and co-facilitate training when appropriate.
2) Briefly describe the main duties of the role -Key responsibilities and tasks
To work as the identified Early Help Liaison practitioner to deliver consultation, advice and signposting to community services and schools working with children and young people who may present with emerging mental health difficulties.
Co-ordination and implementation of evidence based targeted interventions in a timely manner, in collaboration with the other clinicians in the early help pathway.
To ensure that children and young people access timely assessments and the appropriate targeted interventions.
Organisation and delivery of groups based within the school and community setting on a needs led approach. To support the delivery of evidence based programmes for children and young people with mental health issues.
Take a lead in representing CAMHS in multi-agency meetings such as EHAT, SEND meetings or child protection meetings to co-ordinate and have oversight of mental health element of a multi-agency plan around a child.
To function as a member of the locality facing CAMHS early help pathway taking appropriate responsibility for the implementation of decisions made by the team.
Ensure planned interventions are implemented effectively and evaluated using Routine Outcome Monitoring (ROMS)
Participate in the delivery of training programmes for schools and community services from a portfolio of available CAMHS training
Maintain standards of care to highest level within available resources.
To actively participate in line management with senior and junior members of staff.
To liaise effectively with the other CAMHS community teams across the city.
To develop and maintain relationships with providers statutory and non-statutory.
To maintain confidentiality in respect of the young people at all times.
Communicate clearly with children and young people, their families and all other health professional groups about their health problems.
Actively participate in clinical governance and quality improvement initiatives, e.g. clinical audit, essence of care or clinical policy development.
Ensure that children and young people are encouraged to play a part in decision making about the help they need and how they can access specific interventions. This is to promote person-centred planning.
Contribute to the provision of the advice line, providing advice, support, signposting and resources.
Person Specification
Qualifications
Essential
- Core qualification in any Mental health modality such as Nursing / Social Worker / Psychology with experience of working with children & young people in mental health.
- Appropriate Registration relevant to professional qualification i.e. NMC, HCPC
Desirable
- Post graduate training qualification in methods of working with children with mental health problems, e.g. counselling, systemic practice or post grad diploma in child and adolescent mental health.
- Clinical supervisor & assessor training to support students on placements or be willing to undertake this training as part of the role.
Knowledge
Essential
- Mental Health presentations and evidenced based interventions to support this.
- Confidentiality
- Safeguarding Children
Desirable
- Team work
- Ethical issues in relation to Mental Health
- System one trained
Skills
Essential
- Mental Health and Risk assessment, , evaluation and intervention skills
- Good organizational skills and be able to prioritise caseload in a timely manner.
- Well developed communication skills both oral and written
- Ability to use IT effectively
- Commitment to anti-oppressive practice
- Ability to work in partnership and in collaboration with others, both in and out of own agency/professional background.
- Commitment to own learning and professional development.
- Evidence of excellent communication skills with children and young people
- Team Work Skills
- Administration Skills
- Interpersonal Skills
- Supervision of Junior Staff
- Responsible and self motivated
- Able to manage own stress
- Flexible & reliable
- Empathetic
Desirable
- Group Interaction Skills
- Change Management Skills
- Ability to recognise and support stress in others
- Mentorship or equivalent
Additional requirements
Essential
- Ability to frequently travel independently and in a timely manner between Livewell Southwest sites and community locations including areas not served by public transport.
- Ability to work flexibly (hours of work and duties) both as an individual and with other colleagues in LSW and with partner agencies.
- Able to undertake the demands of the post with reasonable adjustments where required.
Experience
Essential
- Experience of post-registration working with children/young people who have experienced mental health and psychological well-being difficulties.
- Knowledge and understanding of difficulties that can impact their own mental health i.e attachment, trauma, parental mental health
- Awareness and knowledge of undertaken assessments along with the processes involved including risk management.
- Maintaining own safety in Community settings by working within relevant policy and be willing to complete training necessary for their role.
- Experience of effective working with families of different cultural backgrounds.
- Knowledge/Experience of working within multi-agency safeguarding systems e.g. child protection conferences, child in need meetings
- Be able to manage your own caseload and time management effectively.
Desirable
- Experience in wide range of settings
- Post registration experience
- Evidence of working with children and young people delivering interventions.
Person Specification
Qualifications
Essential
- Core qualification in any Mental health modality such as Nursing / Social Worker / Psychology with experience of working with children & young people in mental health.
- Appropriate Registration relevant to professional qualification i.e. NMC, HCPC
Desirable
- Post graduate training qualification in methods of working with children with mental health problems, e.g. counselling, systemic practice or post grad diploma in child and adolescent mental health.
- Clinical supervisor & assessor training to support students on placements or be willing to undertake this training as part of the role.
Knowledge
Essential
- Mental Health presentations and evidenced based interventions to support this.
- Confidentiality
- Safeguarding Children
Desirable
- Team work
- Ethical issues in relation to Mental Health
- System one trained
Skills
Essential
- Mental Health and Risk assessment, , evaluation and intervention skills
- Good organizational skills and be able to prioritise caseload in a timely manner.
- Well developed communication skills both oral and written
- Ability to use IT effectively
- Commitment to anti-oppressive practice
- Ability to work in partnership and in collaboration with others, both in and out of own agency/professional background.
- Commitment to own learning and professional development.
- Evidence of excellent communication skills with children and young people
- Team Work Skills
- Administration Skills
- Interpersonal Skills
- Supervision of Junior Staff
- Responsible and self motivated
- Able to manage own stress
- Flexible & reliable
- Empathetic
Desirable
- Group Interaction Skills
- Change Management Skills
- Ability to recognise and support stress in others
- Mentorship or equivalent
Additional requirements
Essential
- Ability to frequently travel independently and in a timely manner between Livewell Southwest sites and community locations including areas not served by public transport.
- Ability to work flexibly (hours of work and duties) both as an individual and with other colleagues in LSW and with partner agencies.
- Able to undertake the demands of the post with reasonable adjustments where required.
Experience
Essential
- Experience of post-registration working with children/young people who have experienced mental health and psychological well-being difficulties.
- Knowledge and understanding of difficulties that can impact their own mental health i.e attachment, trauma, parental mental health
- Awareness and knowledge of undertaken assessments along with the processes involved including risk management.
- Maintaining own safety in Community settings by working within relevant policy and be willing to complete training necessary for their role.
- Experience of effective working with families of different cultural backgrounds.
- Knowledge/Experience of working within multi-agency safeguarding systems e.g. child protection conferences, child in need meetings
- Be able to manage your own caseload and time management effectively.
Desirable
- Experience in wide range of settings
- Post registration experience
- Evidence of working with children and young people delivering interventions.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Livewell Southwest
Address
200 Mount Gould Road
Mount Gould
Plymouth
Devon
PL4 7PY
United Kingdom
Employer's website
https://www.livewellsouthwest.co.uk/ (Opens in a new tab)
Employer details
Employer name
Livewell Southwest
Address
200 Mount Gould Road
Mount Gould
Plymouth
Devon
PL4 7PY
United Kingdom
Employer's website
https://www.livewellsouthwest.co.uk/ (Opens in a new tab)
Apply Now
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Community Staff Nurse
East of England Community Health and Care NHS Trust View all jobs
Posted 1 month(s) ago
Reference: 839-8236654-JH
Job summary
We are looking for a Registered Staff Nurse to join our dedicated and highly professional team of community nurses in North Norfolk. We have a full time position within the friendly and welcoming NN4 Team (Wroxham, Hoveton, Stalham, Acle, Brundall and Rackheath areas).
The Community Staff Nurse role is a role under the supervision of Band 6 and Clinical Lead colleagues as part of the larger integrated team, providing high quality patient centred nursing care to patients in a variety of community settings. Nursing care delivered will include catheter care, support for patients with palliative conditions including syringe driver management, management of pressure ulcers and legs ulcers as well as other chronic and surgical wounds, insulin and diabetes management and provision of holistic assessments. Candidates should have an ability to motivate and educate patients with the goal of promoting self management of their health care needs.
This is an ideal opportunity for those either wanting career progression and experience within a community setting or those with previous community experience, skills and knowledge.
You must be self-motivated, flexible able to demonstrate sound clinical reasoning skills and have good communication skills.
Main duties of the job
The service is key to the on-going development of the locality within the new Primary Care Network, and will provide the link between our operational services and the GP practices. Ensuring effective communication for those in the care of NCH&C between the G.P practice, Social Services and other service providers involved their care to ensure best outcomes.
You will demonstrate a proactive philosophy to care, committed to a "whole patient" approach, ensuring holistic care of the patient and involvement of all parties. You will be someone who believes strong and effective communication is essential and who strives to ensure quality patient care is their highest priority.
To assist you in doing this you will be clinically supported by our Community Matrons, Clinical Leads and by a management team committed to patient centered quality care. You will receive support and development through in service training, regular appraisals, a personal development plan and clinical supervision.
About us
Achieving 'Outstanding' from CQC is a testament to the forward progressive nature of the Trust and our commitment to delivering high quality care in sometimes challenging environments.
The service offers a commitment to ongoing personal development and offers a supportive, friendly network of colleagues.
North Norfolk offers beautiful countryside, beaches and many towns and buildings of historic interest, as well as being within close proximity to the city of Norwich which offers many cultural and leisure amenities.
If this post excites you, and you are looking to improve your quality of life working in rural Norfolk as part of this developing role and workforce we look forward to your application.
Please note, the selection processes at East of England Community Health and Care NHS Trust are in place to ensure we recruit candidates with the right values and skills, please be advised that the use of AI in applications are monitored. We remain watchful of candidates who misuse these tools to generate an application that doesn't accurately reflect their skills.
Details
Date posted
19 August 2026
Pay scheme
Agenda for change
Band
Band 5
Salary
£32,073 to £39,043 a year per annum
Contract
Secondment
Working pattern
Full-time, Flexible working
Reference number
839-8236654-JH
Job locations
Magna Medical Centre
1 Magna Way,
Little Plumstead
NR13 5SP
United Kingdom
Job description
Job responsibilities
An ambition for NCH&C is to create a culture that embracesflexibility in working within a 24/7 service wherever possible, and providing the tools to support this. Therefore if you are interested in a role though would need a flexible working pattern please don't let that put you off applying - we are really wanting to support all applicants and meet their needs taking into consider their work life balance.
Please see attached job description for full list of responsibilities.
Job description
Job responsibilities
An ambition for NCH&C is to create a culture that embracesflexibility in working within a 24/7 service wherever possible, and providing the tools to support this. Therefore if you are interested in a role though would need a flexible working pattern please don't let that put you off applying - we are really wanting to support all applicants and meet their needs taking into consider their work life balance.
Please see attached job description for full list of responsibilities.
Person Specification
Personal Attributes
Essential
- Able to identify with the Trust's commitment to safeguarding and promoting the welfare of children and young people/vulnerable adults
- Value and respect the privacy and dignity of patients
- Able to work collaboratively as part of a team
- Enthusiastic and able to work under pressure
- Flexible/positive approach to work to meet the needs of the service
Personal/People development
Essential
- Evidence of own personal development and experience
- Able to support the development of others through supervision and teaching
- Supporting patients in self-management through health coaching
Desirable
- Mentorship qualification will be essential but can be gained whilst in post
- Health Coaching training
Communication
Essential
- Excellent verbal, written and interpersonal skills appropriate to supporting team members
- Able to communicate effectively in written and verbal English Language
Skills and knowledge
Essential
- Ability to organise and prioritise workload independently, within a team and with wider integrated team
- Knowledge/experience of the audit process
- Knowledge of safeguarding issues relating to the care of older people
- Ability to work on own initiative
- Good computer skills and the ability to use information management systems
Desirable
- Experience of audit/research
- Relevant safeguarding training
Experience
Essential
- Experience working with multidisciplinary teams and partner organisations
- Experience of working with patients with multiple pathologies and managing holistic patient centred care
Desirable
- Appropriate extended skills e.g. male catheterisation, management of syringe drivers, venepuncture and ear irrigation
- Previous Community Experience
- Previous qualified nurse experience
- Previous palliative care experience
Qualifications
Essential
- Current NMC registration or awaiting PIN
Desirable
- Degree or working towards degree
- Teaching and assessing qualification
Other
Essential
- Must hold full and valid and driving licence and have access to a vehicle
- The post holder will be required to work seven days a week and cover between the hours of 08:00 and 18:00 hrs
- The post holder will need to be passed fit to perform full duties of the post through occupational health with any reasonable aids and adaptations if necessary
Person Specification
Personal Attributes
Essential
- Able to identify with the Trust's commitment to safeguarding and promoting the welfare of children and young people/vulnerable adults
- Value and respect the privacy and dignity of patients
- Able to work collaboratively as part of a team
- Enthusiastic and able to work under pressure
- Flexible/positive approach to work to meet the needs of the service
Personal/People development
Essential
- Evidence of own personal development and experience
- Able to support the development of others through supervision and teaching
- Supporting patients in self-management through health coaching
Desirable
- Mentorship qualification will be essential but can be gained whilst in post
- Health Coaching training
Communication
Essential
- Excellent verbal, written and interpersonal skills appropriate to supporting team members
- Able to communicate effectively in written and verbal English Language
Skills and knowledge
Essential
- Ability to organise and prioritise workload independently, within a team and with wider integrated team
- Knowledge/experience of the audit process
- Knowledge of safeguarding issues relating to the care of older people
- Ability to work on own initiative
- Good computer skills and the ability to use information management systems
Desirable
- Experience of audit/research
- Relevant safeguarding training
Experience
Essential
- Experience working with multidisciplinary teams and partner organisations
- Experience of working with patients with multiple pathologies and managing holistic patient centred care
Desirable
- Appropriate extended skills e.g. male catheterisation, management of syringe drivers, venepuncture and ear irrigation
- Previous Community Experience
- Previous qualified nurse experience
- Previous palliative care experience
Qualifications
Essential
- Current NMC registration or awaiting PIN
Desirable
- Degree or working towards degree
- Teaching and assessing qualification
Other
Essential
- Must hold full and valid and driving licence and have access to a vehicle
- The post holder will be required to work seven days a week and cover between the hours of 08:00 and 18:00 hrs
- The post holder will need to be passed fit to perform full duties of the post through occupational health with any reasonable aids and adaptations if necessary
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
East of England Community Health and Care NHS Trust
Address
Magna Medical Centre
1 Magna Way,
Little Plumstead
NR13 5SP
United Kingdom
Employer's website
https://www.eastofenglandcommunityhealthandcare.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
East of England Community Health and Care NHS Trust
Address
Magna Medical Centre
1 Magna Way,
Little Plumstead
NR13 5SP
United Kingdom
Employer's website
https://www.eastofenglandcommunityhealthandcare.nhs.uk/ (Opens in a new tab)
Apply Now
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Consultant Perinatal Psychiatrist - Cluster 3
Greater Manchester Mental Health NHS Foundation Trust View all jobs
Posted 1 month(s) ago
Reference: 437-MD-8165591
Job summary
The Cluster 3 Perinatal Community Mental Health Service sits within the GM-wide Perinatal Community Service which is made up of three Specialist Perinatal Mental Health Teams . Cluster 3 covers North Manchester, Rochdale, Oldham and Tameside. There are 2 posts available, one post is for North Manchester and the other post is for Rochdale & Oldham.
The postholder will be the clinical leader of the Perinatal CMHT supported by the Operational leads and will undertake assessments of referrals/ admissions to the service. The Postholder will have a lead role in the assessment, formulation and management of cases and will carry a caseload of patients. The postholder will provide clinical supervision for trainees in gaining core psychiatric experience and in achieving competencies in core general psychiatry. The postholder will lead clinical decision making in the multidisciplinary team to ensure the delivery of high quality care and develop service clinical priorities in line with national and professional guidance and standards.
The team consists of:
o 3 x WTE Substantive Consultant Psychiatristo GP Trainees (occasionally)o 1 x WTE Team Managero 1 x Senior Practitionero Community Psychiatric Nurseso 1 x WTE Consultant Psychologisto 1 x WTE Medical Secretaryo 1 X WTE Team Administrator
Main duties of the job
o The perinatal Consultant Psychiatrist (CP) will be the clinical leader of the Perinatal CMHT supported by the Operational leads. The CP will prioritise women depending on clinical need and ensure recommended timeframes are met. Undertake assessments of referrals/ admissions to the serviceo They will have a lead role in the assessment, formulation and management of cases and will carry a caseload of patients with complex care needs and of patients deemed to present with increased risk in the perinatal period.o Provide management in treatment resistant and complex presentationso Assessment and management of risk including of vulnerability, suicide risk, risks to health and safety and risk of harm to others.o Preparation of Court Reports, Mental Health Review Tribunal and Managers' Hearings reports and attendance at subsequent hearings.o These patients will predominantly be seen in the clinic setting but can also be seen in a variety of community settings if appropriate or necessary.o Work in a collaborative way with multidisciplinary teams including external partners across maternity, social care, health visiting and primary care.o The CP will run obstetric liaison clinics within the maternity setting and work in collaboration with the Specialist Perinatal Mental Midwife to plan pre and postnatal birth plans.
About us
Greater Manchester Mental Health (GMMH) Foundation Trust employs over 7000 members of staff, who deliver services from more than 122 locations.
We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford,Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.
Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.
Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.
Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.
Details
Date posted
19 August 2026
Pay scheme
Hospital medical and dental staff
Grade
Consultant
Salary
£113,565 to £150,569 a year per annum pro rata
Contract
Permanent
Working pattern
Full-time
Reference number
437-MD-8165591
Job locations
Manchester
Manchester
M40 5BP
United Kingdom
Job description
Job responsibilities
See attached detailed job description and person specification:
Staff benefits
- Pay Enhancements 30% additional for Evenings (8pm onwards) and Saturdays and 60% additional for Sundays and Bank holidays.
- 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
- Excellent pension
- Cycle to work scheme
- Salary sacrifice car scheme
- Wellbeing programme
- Blue Light Card Discounts
Job description
Job responsibilities
See attached detailed job description and person specification:
Staff benefits
- Pay Enhancements 30% additional for Evenings (8pm onwards) and Saturdays and 60% additional for Sundays and Bank holidays.
- 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
- Excellent pension
- Cycle to work scheme
- Salary sacrifice car scheme
- Wellbeing programme
- Blue Light Card Discounts
Person Specification
Qualifications
Essential
- MB BS or equivalent medical qualification
Eligibility
Essential
- Fully registered with the GMC with a licence to practise at the time of appointment
- Approved under S12 OR able to achieve with 3 months of appointment
- Will have completed at least four years full time postgraduate training (or equivalent gained on a part time basis) at least 2 years of which will be in a core training programme in a relevant specialty, or will have equivalent experience and competencies
Skills
Essential
- Excellent clinical skills using bio-psycho-social perspective and wide medical knowledge
Person Specification
Qualifications
Essential
- MB BS or equivalent medical qualification
Eligibility
Essential
- Fully registered with the GMC with a licence to practise at the time of appointment
- Approved under S12 OR able to achieve with 3 months of appointment
- Will have completed at least four years full time postgraduate training (or equivalent gained on a part time basis) at least 2 years of which will be in a core training programme in a relevant specialty, or will have equivalent experience and competencies
Skills
Essential
- Excellent clinical skills using bio-psycho-social perspective and wide medical knowledge
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Greater Manchester Mental Health NHS Foundation Trust
Address
Manchester
Manchester
M40 5BP
United Kingdom
Employer's website
https://www.gmmh.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Greater Manchester Mental Health NHS Foundation Trust
Address
Manchester
Manchester
M40 5BP
United Kingdom
Employer's website
https://www.gmmh.nhs.uk/ (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Associate Respiratory Clinician - Nurse or Physio
Homerton Healthcare NHS Foundation Trust View all jobs
Posted 1 month(s) ago
Reference: 293-EMRS1-0601- A
Job summary
Are you looking for a new challenge or direction to take your career? Enjoy respiratory care, but not sure this is right for you? Are you passionate about improving care for people living with a long term condition and working towards common goals within an integrated team?
Yes: Then the Homerton Hospital's Adult Cardiorespiratory Enhanced and Responsive Service (ACERs) may just have the answer!
We currently have a position for either a Band 6 Physio or Nurse to work within ACERS. This is an exciting opportunity for enthusiastic clinicians to join the 7 day per week ACERS Respiratory Team based within City and Hackney. The award winning service is a team of dedicated healthcare professionals providing care for patients with chronic cardiorespiratory conditions within the community and hospital.
***ADVERT MAY CLOSE EARLY DUE TO HIGH APPLICATIONS***
Main duties of the job
Your role will provide support patients with conditions like COPD, Asthma, Bronchiectasis and Interstitial Lung Diseases (ILD) within the community and provide a rapid response service to prevent unnecessary hospital admissions or early supportive discharge from hospital for patients with acute exacerbations of their chronic respiratory disease.
The post holders will work as part of the ACERS Acute Respiratory Infections Virtual Ward, using their specialist skills to improve patient outcomes within the home environment. The role will include working with local GP practices to provide education and provide a case management approach in a supported environment.
About us
Homerton Healthcare NHS Foundation Trust is a high performing and flourishing organisation serving the population of Hackney, East London, The City and beyond.
We are extremely proud of the fact that Homerton Hospital has attained the highest possible rating of "Outstanding" from the Care Quality Commission (CQC).
Our integrated Trust provides comprehensive hospital and community health services for its local population and a range of specialist services for a wider group of patients. In addition, the Trust manages services out of St Leonard's Hospital and the Mary Seacole Nursing Home.
Homerton aims to ensure equality and value diversity, and we are committed to inclusion for all of our staff. This is reflected in our policies, procedures and People Plan. All of our staff are expected to embody our Trust values at all times.
We are also committed, through our Fair Recruitment Standards, to ensuring all applicants are treated fairly.
Homerton has a proud tradition of supporting and developing its staff, including its well-regarded and valued nursing community, and all staff are able to take advantage of a great range of benefits.
Homerton is proud to have been included on the HSJ & Nursing Times Best Places to Work list.
Details
Date posted
19 August 2026
Pay scheme
Agenda for change
Band
Band 6
Salary
£47,951 to £56,863 a year p.a. Inc. HCAS
Contract
Fixed term
Duration
9 months
Working pattern
Full-time
Reference number
293-EMRS1-0601- A
Job locations
Homerton Healthcare NHS Foundation Trust
Homerton Row
London
E9 6SR
United Kingdom
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s on this page.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s on this page.
Person Specification
Education
Essential
- NMC or HCPC registration
- Nursing qualification or Physiotherapy degree
Desirable
- Evidence of relevant post graduate training
- Physical assessment course
Skills and Abilities
Essential
- Effective verbal and non verbal communication skills
- IT literate
Experience
Essential
- Post Graduate NHS experience
- Experience working with patients who have respiratory diseases
Desirable
- Experience supervising students or staff
Other
Essential
- Motivated to further personal and professional development
Person Specification
Education
Essential
- NMC or HCPC registration
- Nursing qualification or Physiotherapy degree
Desirable
- Evidence of relevant post graduate training
- Physical assessment course
Skills and Abilities
Essential
- Effective verbal and non verbal communication skills
- IT literate
Experience
Essential
- Post Graduate NHS experience
- Experience working with patients who have respiratory diseases
Desirable
- Experience supervising students or staff
Other
Essential
- Motivated to further personal and professional development
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Homerton Healthcare NHS Foundation Trust
Address
Homerton Healthcare NHS Foundation Trust
Homerton Row
London
E9 6SR
United Kingdom
Employer's website
https://www.homerton.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Homerton Healthcare NHS Foundation Trust
Address
Homerton Healthcare NHS Foundation Trust
Homerton Row
London
E9 6SR
United Kingdom
Employer's website
https://www.homerton.nhs.uk/ (Opens in a new tab)
Apply Now
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Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
Posted 1 month(s) ago
Reference: A0871-26-0035
Job summary
We are recruiting for a Part-time Medical Receptionist working 15 hours to join our wonderful Reception Team.
Working Rota (15 Hours)
- Monday 08:00 - 11:00 (3 Hours)
- Tuesday08:00 - 11:00 (3 Hours)
- Wednesday08:00 - 11:00 (3 Hours)
- Thursday08:00 - 11:00 (3 Hours)
- Friday08:00 - 11:00 (3 Hours)
You will be part of a large team that supports the clinical staff by signposting patients to the right service that meets their needs. Your day will be varied from greeting patients at the reception desk, answering queries, handling telephone calls in our call centre, working alongside the GPs processing requests for appointments and signposting patients to a range of services, no two days will be the same.
Whilst full training will be given, ideally you will have previously worked in a customer service role or a role dealing with the general public. You will also need to be computer literate and have good keyboard skills. This is a highly emotive role in a fast paced environment, and therefore requires someone who can demonstrate empathy, compassion and patience.
You will be supported by a team of supervisors, and can expect a full training package.
We do not operate at weekends and bank holidays.
Main duties of the job
As part of the reception team, after a period of training, you will have gained a unique set of skills enabling you to fulfil the role, which will include (see job description for the full requirements of the role)
Telephone:
Supporting patients and signposting to theappropriate clinician/organisation.
Handling requests for home visits and taking messages.
Online forms:
Dealing with the online forms received from patients for appointment requests
Contacting patients via telephone, text or letter as appropriate
Care Navigation
Being able to appropriately sign post patients to the most appropriate clinician or service by the use of a defined template.
Reception duties to meet practice needs in agreement with Reception Supervisor:
Receiving patients and booking appointments at the Reception Counter.
Monitoring the waiting room and guiding patients to rooms.
Inform patients of relevant charges for private (non-General Medical Services) services, accept payment and issue receipts for same.
About us
Hereford Medical Group is a large General Practice Surgery providing care for patients living in and around Hereford City. We work across 4 sites with our primary site being a newly purpose built surgery located in Hereford.
We are a people centered organisation, caring for a population of approximately 46,500 patients and employing approximately 180 permanent staff in addition to trainees. We place great value on our staff and offer the NHS Pension Scheme, on-site Occupational Health Services and competitive terms of employment. We offer internal promotion for vacancies and support learning opportunities.
Our mission is provide highly quality and compassionate primary care.
Details
Date posted
19 August 2026
Pay scheme
Other
Salary
£12.71 to £12.92 an hour Rises to £12.92 an hour after probationary period
Contract
Permanent
Working pattern
Part-time
Reference number
A0871-26-0035
Job locations
Station Medical Centre
Station Approach
Hereford
HR1 1BB
United Kingdom
Job description
Job responsibilities
Please see the attached Job Description and Person Specification for further information regarding this role. If you have any further questions or wish to arrange an informal discussion regarding this role, please don't hesitate to get in touch.
Job description
Job responsibilities
Please see the attached Job Description and Person Specification for further information regarding this role. If you have any further questions or wish to arrange an informal discussion regarding this role, please don't hesitate to get in touch.
Person Specification
Experience
Essential
- Experience of dealing with the public or patients
- Experience of working with computer packages
- Experience of working with the public
Desirable
- Experience of EMIS clinical system
- Experience of working in a GP practice or other primary care environment.
- Experience of working in a public reception environment
- Experience of call answering
Qualities/ Attributes
Essential
- An understanding, acceptance and adherence to the need for strict confidentiality
- Ability to use own judgement, resourcefulness and common sense
- Ability to work as part of an integrated multi-skilled team
- Pleasant and articulate
- Able to work under pressure
- Able to work in a changing environment
- Able to use own initiative
Qualifications
Essential
- A good standard of general education, including:
- English and Maths at GCSE level or equivalent.
- A demonstrable commitment to professional development
Desirable
- Previous use of computer packages
Knowledge/Skills
Essential
- Excellent communication skills
- Ability to work without direct supervision and determine own workload priorities
Other
Essential
- Flexibility of working hours/ able to work at the desired times and HMG locations
Desirable
- Experience of Primary Care
Person Specification
Experience
Essential
- Experience of dealing with the public or patients
- Experience of working with computer packages
- Experience of working with the public
Desirable
- Experience of EMIS clinical system
- Experience of working in a GP practice or other primary care environment.
- Experience of working in a public reception environment
- Experience of call answering
Qualities/ Attributes
Essential
- An understanding, acceptance and adherence to the need for strict confidentiality
- Ability to use own judgement, resourcefulness and common sense
- Ability to work as part of an integrated multi-skilled team
- Pleasant and articulate
- Able to work under pressure
- Able to work in a changing environment
- Able to use own initiative
Qualifications
Essential
- A good standard of general education, including:
- English and Maths at GCSE level or equivalent.
- A demonstrable commitment to professional development
Desirable
- Previous use of computer packages
Knowledge/Skills
Essential
- Excellent communication skills
- Ability to work without direct supervision and determine own workload priorities
Other
Essential
- Flexibility of working hours/ able to work at the desired times and HMG locations
Desirable
- Experience of Primary Care
Employer details
Employer name
Hereford Medical Group
Address
Station Medical Centre
Station Approach
Hereford
HR1 1BB
United Kingdom
Employer's website
https://www.herefordmedicalgroup.co.uk/ (Opens in a new tab)
Employer details
Employer name
Hereford Medical Group
Address
Station Medical Centre
Station Approach
Hereford
HR1 1BB
United Kingdom
Employer's website
https://www.herefordmedicalgroup.co.uk/ (Opens in a new tab)
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Medical Receptionist
Claypath and University Medical Practice View all jobs
Posted 1 month(s) ago
Reference: A5962-26-0005
Job summary
The Medical Receptionist will be responsible for undertaking a wide range of reception duties and the provision of general support to the multidisciplinary team. Duties can include, but are not limited to, greeting and directing patients, the effective use of the appointment system, booking appointments, the processing of information (electronic and hard copy) in a timely manner and in accordance with current policies, assisting patients as required and supporting the administration team with patient registration.
Main duties of the job
The role of our medical receptionists is to provide vital high standard administrative and customer service support to our patients. Whilst also providing administrative support to all members of the practice team and wider NHS services to ensure the highest level of care is provided to our patients.
About us
We are a busy but friendly, well organised, successful, and forward-thinking GMS training practice. Located in the heart of the beautiful, historic, cathedral city of Durham, we have a list size of over 34,500 patients, over half of whom are students and staff from the prestigious University of Durham.
We are looking to recruit a Medical Receptionist to join our team.
Our practice team includes:
10 GP Partners, 4 Salaried GPs
Nurse Practitioners, Practice Nurses, Nurse Associate and HCAs.
A PCN Clinical Pharmacy Team, 1st Contact Physiotherapy Team, 1st Contact CPNs, Social Prescriber Link Workers, Care Coordinator, General Practice Assistants etc.
An experienced and proactive management team.
With first rate administrative and pharmacist support.
Details
Date posted
19 August 2026
Pay scheme
Other
Salary
£13.05 an hour
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
A5962-26-0005
Job locations
Claypath & University Medical Group
26 Gilesgate
Durham
DH1 1QW
United Kingdom
University Health Centre
Green Lane
Old Elvet
DURHAM
DH1 3JX
United Kingdom
Job description
Job responsibilities
The Medical Receptionist will be responsible for undertaking a wide range of reception duties and the provision of general support to the multidisciplinary team. Duties can include, but are not limited to, greeting and directing patients, the effective use of the appointment system, booking appointments, the processing of information (electronic and hard copy) in a timely manner and in accordance with current policies, assisting patients as required and supporting the administration team with patient registration.
The post-holder will act as the central point of contact for patients, be responsible for the distribution of information, messages and enquiries for the clinical team, liaise with multi-disciplinary team members and external agencies such as secondary care and community service providers.
The Receptionist will support staff with the distribution of information, messages and enquiries for the clinical team, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers.
The post-holder will be an integral part of the general practice team.
Daily responsibilities:
Dealing with incoming and outgoing triage requests
Filing
Booking appointments
Answering telephones
Patient Registrations
Receiving people at reception desk and dealing with queries
Organising/processing repeat scripts for signature
Checking doctors rooms for filing, scripts etc.
Taking home visits/late calls
Data input
Take payment for medicals etc. and log correctly
Changing name plates on doors
Dealing with correspondence to/from the Primary Care Trust
Changing telephone messages
Photocopying
Tidy waiting areas
Liaise with hospitals and other outside organisation
Report sickness following practice guidelines
Summarisation of medical records
Follow procedures for complaints and incidents
Dealing with electronic path link
Completely requests from task screen
Dealing with prescription requests and the pharmacy collection service, both paper and electronic requests
Scanning and read coding mail and correspondence
Putting correspondence in medical records into chronological order
Have a general awareness of surroundings
Job description
Job responsibilities
The Medical Receptionist will be responsible for undertaking a wide range of reception duties and the provision of general support to the multidisciplinary team. Duties can include, but are not limited to, greeting and directing patients, the effective use of the appointment system, booking appointments, the processing of information (electronic and hard copy) in a timely manner and in accordance with current policies, assisting patients as required and supporting the administration team with patient registration.
The post-holder will act as the central point of contact for patients, be responsible for the distribution of information, messages and enquiries for the clinical team, liaise with multi-disciplinary team members and external agencies such as secondary care and community service providers.
The Receptionist will support staff with the distribution of information, messages and enquiries for the clinical team, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers.
The post-holder will be an integral part of the general practice team.
Daily responsibilities:
Dealing with incoming and outgoing triage requests
Filing
Booking appointments
Answering telephones
Patient Registrations
Receiving people at reception desk and dealing with queries
Organising/processing repeat scripts for signature
Checking doctors rooms for filing, scripts etc.
Taking home visits/late calls
Data input
Take payment for medicals etc. and log correctly
Changing name plates on doors
Dealing with correspondence to/from the Primary Care Trust
Changing telephone messages
Photocopying
Tidy waiting areas
Liaise with hospitals and other outside organisation
Report sickness following practice guidelines
Summarisation of medical records
Follow procedures for complaints and incidents
Dealing with electronic path link
Completely requests from task screen
Dealing with prescription requests and the pharmacy collection service, both paper and electronic requests
Scanning and read coding mail and correspondence
Putting correspondence in medical records into chronological order
Have a general awareness of surroundings
Person Specification
Experience
Essential
- Experience of working with the general public
Desirable
- Experience of working in a healthcare setting Experience of administrative duties
Qualifications
Essential
- A good standard of education with an expectation of having both GCSE Maths and English at Grade C (Level 4) or above, or Functional Skills Level 2 in Maths and English
Desirable
- NVQ Level 2 in Health and Social Care Previous NHS, administrative and clerical experience
knowledge and Skills
Essential
- Excellent communication skills and effective in communicating and understanding patient needs
- Competent in the use of MS Office and Outlook
- Ability to use own initiative, discretion, and sensitivity
- Able to get along with people from all backgrounds and communities, respecting lifestyles and diversity
- Ability to work as a team member and autonomously
- Excellent communication skills and effective in communicating and understanding patient needs
- Sensitive and empathetic in distressing situations
- Clinical IT system user skills and the ability to record accurate notes Effectively utilise resources
- Punctual and committed to supporting the team effort
- High levels of integrity and loyalty Clear, polite telephone manner Flexible and cooperative
- Motivated Understanding of safeguarding adults and children Knowledge of and ability to work to key policies and procedures.
Desirable
- Good organisational skills
- Demonstrate personal accountability, emotional resilience and work well under pressure
- Problem solver with the ability to process information accurately and effectively, interpreting data as required
- Understanding of medical terminology.
Person Specification
Experience
Essential
- Experience of working with the general public
Desirable
- Experience of working in a healthcare setting Experience of administrative duties
Qualifications
Essential
- A good standard of education with an expectation of having both GCSE Maths and English at Grade C (Level 4) or above, or Functional Skills Level 2 in Maths and English
Desirable
- NVQ Level 2 in Health and Social Care Previous NHS, administrative and clerical experience
knowledge and Skills
Essential
- Excellent communication skills and effective in communicating and understanding patient needs
- Competent in the use of MS Office and Outlook
- Ability to use own initiative, discretion, and sensitivity
- Able to get along with people from all backgrounds and communities, respecting lifestyles and diversity
- Ability to work as a team member and autonomously
- Excellent communication skills and effective in communicating and understanding patient needs
- Sensitive and empathetic in distressing situations
- Clinical IT system user skills and the ability to record accurate notes Effectively utilise resources
- Punctual and committed to supporting the team effort
- High levels of integrity and loyalty Clear, polite telephone manner Flexible and cooperative
- Motivated Understanding of safeguarding adults and children Knowledge of and ability to work to key policies and procedures.
Desirable
- Good organisational skills
- Demonstrate personal accountability, emotional resilience and work well under pressure
- Problem solver with the ability to process information accurately and effectively, interpreting data as required
- Understanding of medical terminology.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Claypath and University Medical Practice
Address
Claypath & University Medical Group
26 Gilesgate
Durham
DH1 1QW
United Kingdom
Employer's website
Employer details
Employer name
Claypath and University Medical Practice
Address
Claypath & University Medical Group
26 Gilesgate
Durham
DH1 1QW
United Kingdom
Employer's website
Apply Now
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Posted 1 month(s) ago
Reference: A5287-26-0029
Job summary
The IP Clinical Pharmacist will work as part of a Multidisciplinary Team and Pharmacy Team consisting of other Clinical Pharmacists, Pharmacy Technicians, and Pharmacy Administrators.
The post holder must be passionate about delivering high quality patient care, ensuring patient and drug safety, and in providing holistic patient centred care.
The Clinical Pharmacist will conduct structured medication reviews, deprescribing where appropriate, covering care home patients, patients with polypharmacy, frailty and housebound. Supporting in PCN projects involving prescribing or deprescribing including Team up. Advising and working with the wider practice team with drug related queries, completing drug monitoring and drug safety processes.
The Clinical Pharmacist will support the Pharmacy team, PCN Clinical Director and PCN Manager in ensuring targets around PCN DES, IIF and Practice QOF, drug safety, and drug monitoring, CQC and safety searches are met.
Main duties of the job
- Conduct patient-facing medication reviews, primarily by telephone, with some face-to-face consultations based on PCN needs.
- Work as an Independent Prescriber within the multidisciplinary general practice and PCN team.
- Complete structured medication reviews for patients with long-term conditions, frailty, polypharmacy, care home residents, housebound patients, and people with learning disabilities or autism.
- Provide specialist medicines expertise to support public health, social care needs, and reduction of health inequalities.
- Support integration between general practice, community pharmacy, hospital pharmacy, and wider healthcare teams.
- Improve patient safety, quality of care, and access to healthcare services.
- Build and maintain strong working relationships with pharmacy professionals across PCNs and healthcare systems.
- Lead on shared care protocols, medicines-related clinical research, and liaison with specialist and community pharmacists.
- Participate in clinical audits and quality improvement activities to ensure safe, compliant, and evidence-based prescribing.
- Represent the PCN at ICB Medicines Management and relevant PCN/practice meetings as required.
About us
We are a friendly GP practice with over 70 years of history, lead by a stable forward-thinking partnership that is ready to embrace the new look of Primary Care.
We have four sites and over 46,000 patients spread across the city of Derby.
We seek someone who is keen to become a part of a growing and supportive team and is looking to work in an ambitious practice.
In return, Lister House Surgery will offer you the following benefits:
- Generous holiday entitlement
- Hybrid working
- Flexible working patterns
- NHS Pension Scheme
- Access to variety of NHS discounts
- Employee EAP well-being support
- Employee discounts
Details
Date posted
18 August 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Full-time, Flexible working, Home or remote working
Reference number
A5287-26-0029
Job locations
207 St Thomas Road
Pear Tree
Derby
DE23 8RJ
United Kingdom
Job description
Job responsibilities
Please view the attached Job Description and Person Specification for full details regarding this post.
Job description
Job responsibilities
Please view the attached Job Description and Person Specification for full details regarding this post.
Person Specification
Experience
Essential
- Audit and Quality improvement
- Proficient in use of Microsoft Office (Excel, Word, PowerPoint, Teams, Outlook)
- General Practice experience (minimum one year)
- Knowledge and experience of using SystmOne
Desirable
- MDT working
- Developing pathways or processes
- Understanding of QoF, IIF, and PCN DES
- MHRA and CAS alerts
- Understanding of drug monitoring and local relevant clinical and national guidance
- Training and monitoring
Other Requirements
Essential
- Disclosure Barring Service (DBS) check
- Maintains confidentiality at all times
- Full UK driving licence
Skills
Essential
- Organised and good time management
- Interpersonal skills
- Excellent communication - both written and verbal
- Clinical skills in deprescribing, SMRs, and LTC reviews
- Problem solving
- Able to take BP, HR, RR, SATs, and Weight
- Able to work collaboratively
- Managing confidentiality
- Integrity
- Polite and approachable
- Able to manage multiple streams of workload
Qualifications
Essential
- Master Degree in Pharmacy
- Independent Prescriber
Desirable
- Completion of the CPPE PCN Pharmacist Education Pathway
Person Specification
Experience
Essential
- Audit and Quality improvement
- Proficient in use of Microsoft Office (Excel, Word, PowerPoint, Teams, Outlook)
- General Practice experience (minimum one year)
- Knowledge and experience of using SystmOne
Desirable
- MDT working
- Developing pathways or processes
- Understanding of QoF, IIF, and PCN DES
- MHRA and CAS alerts
- Understanding of drug monitoring and local relevant clinical and national guidance
- Training and monitoring
Other Requirements
Essential
- Disclosure Barring Service (DBS) check
- Maintains confidentiality at all times
- Full UK driving licence
Skills
Essential
- Organised and good time management
- Interpersonal skills
- Excellent communication - both written and verbal
- Clinical skills in deprescribing, SMRs, and LTC reviews
- Problem solving
- Able to take BP, HR, RR, SATs, and Weight
- Able to work collaboratively
- Managing confidentiality
- Integrity
- Polite and approachable
- Able to manage multiple streams of workload
Qualifications
Essential
- Master Degree in Pharmacy
- Independent Prescriber
Desirable
- Completion of the CPPE PCN Pharmacist Education Pathway
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Lister House Surgery
Address
207 St Thomas Road
Pear Tree
Derby
DE23 8RJ
United Kingdom
Employer's website
Employer details
Employer name
Lister House Surgery
Address
207 St Thomas Road
Pear Tree
Derby
DE23 8RJ
United Kingdom
Employer's website
Apply Now
Already registered?
Sign in to pre-fill your personal details, attachments and more.
Success!
Your application has been submitted.
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