Job description

Job responsibilities

Are you a naturally caring experienced Healthcare Assistant in the UK, looking for your career to be fulfilling, where you’re valued, recognised and supported?

If you want to make a positive difference to the lives of others and change lives for the better, then join the team at The Woodmill in Cullompton as a Healthcare Assistant, and experience what delivering great healthcare should feel like.

You’ll have access to a range of training and development options to help you achieve your career aspirations, while working as part of a supportive and friendly team in a culture built on kindness and teamwork.

What you will be doing

Use your knowledge, experience in a Forensic or Acute in patients' mental health service environment, and caring nature to make a positive difference to the lives of people with Mental Health conditions.

Your day-to-day will include ward rounds, analysing behaviours and adapting care accordingly with colleagues, updating patient records, and providing overall care and support, which may include assisting with personal hygiene.

It can be quite a challenging environment at times, so a positive attitude, compassion, resilience and vigilance are important. But it is hugely rewarding to see people improve because of your involvement, knowing that you’ve made someone’s life better.

The shift pattern is 12.5 hours a day, 3-4 days a week including nights and weekends.

Where you will be working

Where you will be working

Location: Exeter Road, Cullompton, Devon, EX15 1EA

The Woodmill is a 18 bed unit creates a pathway for patients to step down through their recovery. Ivy is a 6 bed admission area and Rose is a 12 bed rehabilitation area, with the option to flex within the 12 bed area to a four bed section that can create a further step down with a separate entrance for those patients that are progressing well and are preparing for discharge to the community.

The aim of the service is to support women to improve their self-worth, build a better quality of life for themselves and to equip them with the skills needed for community living and increased independence.

What You’ll Get

At Elysium Healthcare, we believe in taking care of the people who care for others, you’ll enjoy a comprehensive benefits package designed to support your wellbeing, growth, and future:

• Annual base salary of £25,564.50
• The equivalent of 33 days annual leave (including bank holidays) – plus your birthday off and the option to buy additional annual leave, in our annual selection window.
• Career development and training to help you achieve your professional goals
• Access to our Rewards & Benefits platform Ely-Vate; Your one-stop destination for everyday savings, exclusive benefits, and wellbeing hub!
• Wellbeing support and activities to help you maintain a healthy work-life balance
• Access to Blue Light Card, which provides a range of exclusive offers and discounts
• Life Assurance, for added peace of mind
• Stream – instant access to earned wages when you need it, plus access to save, directly from your wages, alongside financial wellbeing support.
• 24/7 GP service and second medical opinion, to ensure you are the best you can be
• Enhanced Maternity Package, so you can truly enjoy this special time
• Pension contribution, to help secure your future
• Free meals and onsite free parking

About your next employer:

Elysium Health care has over 8,000 employees and a unique approach to the delivery of care. With a network of over 90 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move.

Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally.

Elysium Healthcare follows safer recruitment of staff for all appointments and is a Disability Confident employer, committed to inclusive and accessible recruitment. It is a requirement that all staff understand it is each person’s individual responsibility to promote and safeguard the welfare of service users. All candidates will be subject to a DBS disclosure

Person Specification

Qualifications

Essential

• Experience in a Forensic or Acute Mental Health service is essential.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Elysium Healthcare

Address

Elysium Healthcare

Cullompton

EX15 1EA

United Kingdom

Employer's website

https://www.elysiumhealthcare.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Do you have administration experience and are looking to step into a new role? Join Rhodes Wood Hospital as a Medical Secretary and enjoy a career where you are valued and supported to be the best you can be.

Working 37.5 hours a week, you will be responsible for providing administrative support to medical team at Rhodes Wood Hospital. From managing their diaries, planning meetings to updating records, you will be able to turn your hand to any admin related task.

As the Medical Secretary, you will work alongside the Registered Clinicians assisting with confidential paperwork, service users records and GP letters. You will liaise with external agencies to get up-to-date information on service users and GP letters.

You will liaise with external agencies to get up-to-date information on service users and will take to lead in recording their blood test results.

There’s also a huge range of courses on offer to help grow and develop your career. If you have the aspiration, capability and dedication, Elysium Healthcare can give you the support and opportunities to help you achieve your career goals.

As a Medical Secretary you will be:

• Supporting the Registered Clinician with letters and general documentation
• Supporting all meetings as minute taker as requested chaired by the Medical Director, SMT or ad hoc.
• Receiving and record typing, checking, and amending for spelling and grammatical errors, completing within given deadlines.
• Participating in the administration, development and evaluation of regulatory matters.
• Co-ordinating the hospital diary and the whereabouts of the clinicians
• Booking in meetings
• Arranging Conference Calls

To be successful in this role, you will have:

• IT skills including Microsoft Office
• Experience of audio typing
• Communication and organisational skills
• A minimum of 4 GCSEs or equivalent
• Knowledge of mental health and medications

Where you will be working:

Location: Rhodes Wood Hospital. Shepherds Way, Hatfield AL9 6NN

Join the team at Rhodes Wood Hospital providing care for children and young people aged 8-18 years with eating disorders who require residential care, working on tailored treatment programmes designed for the individual needs of each young person.

There is also an on-site Ofsted Registered school to support young people continue with their education while in hospital. Rhodes Wood Hospital is located on the outskirts of Hatfield, which is easily reachable by car.

At Elysium Healthcare, we believe in taking care of the people who care for others, you’ll enjoy a comprehensive benefits package designed to support your wellbeing, growth, and future:

• Annual base salary of £26,500
• The equivalent of 33 days annual leave (including bank holidays) – plus your birthday off and the option to buy additional annual leave, in our annual selection window.
• Career development and training to help you achieve your professional goals
• Access to our Rewards & Benefits platform Ely-Vate; Your one-stop destination for everyday savings, exclusive benefits, and wellbeing hub!
• Wellbeing support and activities to help you maintain a healthy work-life balance
• Access to Blue Light Card, which provides a range of exclusive offers and discounts
• Life Assurance, for added peace of mind
• Stream – instant access to earned wages when you need it, plus access to save, directly from your wages, alongside financial wellbeing support.
• 24/7 GP service and second medical opinion, to ensure you are the best you can be
• Enhanced Maternity Package, so you can truly enjoy this special time
• Pension contribution, to help secure your future
• Free meals and parking

About your next employer:

Elysium Health care has over 8,000 employees and a unique approach to the delivery of care. With a network of over 80 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move.

Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally.

Elysium Healthcare follows safer recruitment of staff for all appointments and is a Disability Confident employer, committed to inclusive and accessible recruitment. It is a requirement that all staff understand it is each person’s individual responsibility to promote and safeguard the welfare of service users. All candidates will be subject to a DBS disclosure

Person Specification

Qualifications

Essential

• IT skills including Microsoft Office, experience of audio typing, communication and organisational skills, a minimum of 4 GCSEs or equivalent, knowledge of mental health and medications

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Elysium Healthcare

Address

Elysium Healthcare

Hertfordshire

AL9 6NN

United Kingdom

Employer's website

https://www.elysiumhealthcare.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Are you an experienced Senior Support Worker looking to elevate your career, where you can make a real difference and change lives for the better? If so, join Dove House in Creswell, and provide care for people with continuing challenging behaviour and high support needs. You will be key in supporting individuals to lead a full and valued life. It’s a career that you can take pride in.

At Dove House you will have the chance to develop your skills and career. With a huge range of courses on offer, if you have the aspiration, capability and dedication, Elysium Healthcare can give you the support and opportunities to help you achieve your career goals.

What you will be doing:

You will join an inclusive, supportive team that works well together to provide care to people with Mental Health conditions. You will have the opportunity to use your knowledge and skills to help change the lives of some of the most vulnerable people in society.

As a Senior Support Worker some of your key responsibilities will include organising and overseeing the smooth running of a shift, ensuring the wellbeing of all service users, responding to any challenges or concerns and supervising support staff. You will organise activities, administer medication, communicate with families and professionals, oversee daily reports, budgets, complete financial audits and complete H&S checks.

It can be quite a challenging environment at times, so a positive attitude, compassion, resilience and vigilance are important. It is hugely rewarding to see people improve because of you; being able to do something today that they couldn’t do last week.

No two days are the same in this role, offering plenty of engagement and motivation. While there's a degree of routine, you can expect a diverse work environment. Our rota includes days, nights, and weekend shifts to ensure a well-balanced team effort.

As a Senior Support Worker you will have:

• Experience as Senior Support Worker or extensive care experience in Mental Health and hold the NVQ Level 3 in Health and Social Care
• Leadership skills and experience
• Strong empathy and a caring and compassionate nature
• Willingness to support residents with personal hygiene
• Excellent people and communication skills, and a good sense of humour
• Experience with dealing with challenging behaviours
• A positive and professional approach

Where you will be working:

Location: Colliery Road, Creswell, Worksop, S80 4BX

Be part of a team at this residential service for adults under 65 years with a Learning Disability, Autism and sensory and communication differences located in Creswell, a 10 minute drive from Worksop.

Dove House is a specialist, robust service to support people with ongoing complex needs and behaviours that challenge who are stepping down from hospital or to avoid an inappropriate admission to hospital and to enable them to return to their home area. The model was introduced to emulate community care for individuals with complex needs in robust, spacious accommodation.

The services are staffed 24 hours a day by a dedicated team of Registered Manager, Deputy Manager, Nurses and Support Workers.

What You’ll Get :

At Elysium Healthcare, we believe in taking care of the people who care for others, you’ll enjoy a comprehensive benefits package designed to support your wellbeing, growth, and future:

• Annual base salary of £26,851
• The equivalent of 33 days annual leave (including bank holidays) – plus your birthday off and the option to buy additional annual leave, in our annual selection window
• Career development and training to help you achieve your professional goals
• Access to our Rewards & Benefits platform Ely-Vate; Your one-stop destination for everyday savings, exclusive benefits, and wellbeing hub!
• Wellbeing support and activities to help you maintain a healthy work-life balance
• Access to Blue Light Card, which provides a range of exclusive offers and discounts
• Life Assurance, for added peace of mind
• Stream – instant access to earned wages when you need it, plus access to save, directly from your wages, alongside financial wellbeing support
• 24/7 GP service and second medical opinion, to ensure you are the best you can be
• Enhanced Maternity Package, so you can truly enjoy this special time
• Pension contribution, to help secure your future
• Free meals and onsite free parking

About us:

Elysium Health care has over 8,000 employees and a unique approach to the delivery of care. With a network of over 80 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move.

Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally.

Elysium Healthcare follows safer recruitment of staff for all appointments and is a Disability Confident employer, committed to inclusive and accessible recruitment. It is a requirement that all staff understand it is each person’s individual responsibility to promote and safeguard the welfare of service users. All candidates will be subject to a DBS disclosure.

Person Specification

Qualifications

Essential

• Experience as a Senior Support Worker or extensive care experience in Mental Health. NVQ Level 3 in Health and Social Care. Leadership skills. Strong empathy and compassionate nature. Willingness to support with personal hygiene. Excellent communication skills. Experience dealing with challenging behaviours.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Elysium Healthcare

Address

Elysium Healthcare

Worksop

S80 4BX

United Kingdom

Employer's website

https://www.elysiumhealthcare.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Role Purpose:

Working as an integral part of the Clinical Administration team to contribute towards the smooth running of Myton Hospices Clinical Services by providing administrative support to clinical staff who are involved in caring for patients and their families. Promoting effectiveness and efficiency, acting as a resource for clinical staff, patients, their families, visitors and volunteers. To be shared point of contact for Medical Team.

Myton Core Values:

Our Core Values underpin everything we do and all employees are expected to comply with our Values and reflect these in their day to day work.

Main Duties & Responsibilities:

1. Support clinical administration across sites to meet operational requirements to ensure there is a core level of cross-cover between roles and that all key tasks are covered during colleague absences.
2. Provide cover for specific tasks in the absence of the Clinical Administration Manager, including responding to staff absences
3. Support Medical Team: Monitor and action the MytonMedicalStaffing inbox; monitor and update the Master Rota with leave, placement/visits etc; prepare and circulate the Weekly timetable, On Call Sheets and Handover Meeting; monitor and circulate the Myton Doctors patient feedback; Palliative Medicine Clinic - book room and complete tasks on clinical patient record; Caldicott/Subject Access Requests - support the Caldicott Guardian with the process of note redaction
4. Medical Team starters and leavers - Facilitate set up and inductions
5. Plan monthly South Warwickshire MND MDT and Coventry MND MDT meetings and manage patient letters post meeting
6. Medical Department Team meeting - Plan and maintain action log
7. Placements and Medical Student Visits - Co-ordinate, plan, raise invoices
8. Participating in the ongoing development of the patient electronic record system (EMIS). Supporting clinical staff with day-to-day system issues
9. Archive of Patient Paper Notes externally and internally in line with the Clinical Records Management Policy
10. Shared responsibilities with other Clinical Administrators: DWP forms and Private Medical Insurance requests; team handbook and any updates; filing and archiving of Hospice patient records both paper and electronic; assist clinical staff with troubleshooting patient system-based issues; support the clinical teams with the patient database when business continuity plan is initiated
11. Support the Clinical Administration Manager with work requested by the Director of Patient & Family Services and Clinical Directorate when required.
12. Accurately maintain patient records and the confidentiality of systems, both paper and electronic in accordance with the Data Protection regulations
13. Liaise with Palliative Care Teams, other Healthcare Professional /secretarial staff in the NHS to obtain information regarding patients
14. Any other duties commensurate with the post

(As we are a multi- site organisation some flexibility relating to place of work will berequired. We reserve the right to change the work base of our employees to meet our business needs.)

GENERAL RESPONSIBILITIES & OBLIGATIONS OF ALL EMPLOYEES

Policies and Procedures -The post holder is required to have a good understanding of and to comply with all relevant Myton policies, procedures and guidelines. Any contravention of Myton policies or procedures may result in disciplinary action.

Volunteers - Myton recognises the valuable contribution that volunteers make and we expect all employees to be able to support and work effectively with our volunteers.

Confidentiality and Data protection - It is a requirement of employment with Myton that all staff must comply with the obligation of confidentiality relating to personal information that could identify individuals. The Data Protection Act 1974/1998 safeguards the handling of information held in both electronic and manual filing systems and it is the duty of all staff employed by Myton to uphold the principles of the Act, adhere to Myton policies and to maintain strict confidentiality at all times.

Infection Control - Employees of Myton must be aware of infection prevention and control policies and are expected to follow them at all times. Any breach of infection control policies which places patients, visitors or colleagues at risk may result in disciplinary action.

Equality & Diversity - Post-holder must at all times carry out his/her responsibilities in line with Mytons Equality & Diversity Policy.

Health & Safety -Employees must be aware of the responsibilities placed upon them under the Health and Safety at Work Act 1974, to ensure the agreed safety procedures are carried out to maintain a safe working environment for patients, visitors & colleagues. The post holder is required to conform with Mytons policies on Health & Safety and Fire Prevention, & to attend related training as required.

Safeguarding Vulnerable Adults & Children- It's the duty of all staff working for Myton to safeguard children and vulnerable adults and undertake safeguarding training at an appropriate level.

Code of Conduct -Employees are required to represent Myton in a positive light and embody the corporate identity in appearance, demeanour, values and ethics.

Review of Job Description - This job description is an outline of the key duties and responsibilities of the role and is not intended as an exhaustive list. The job description may change over time to reflect the changing needs of the service. The post holder may be required to undertake other duties that could reasonably be considered commensurate with the post. This job description is subject to periodic review and may be changed/updated following consultation with the postholder(s).

Person Specification

Skills and Attributes

Essential

• Ability to respond effectively to working alone or in a team
• Ability to engage others both at peer and a senior level
• Ability to use initiative
• Excellent communication skills including friendly and professional telephone manner
• Excellent time management skills
• Self- motivated, able to work autonomously and show initiative
• Efficient and with the ability to organise a diverse workload identifying and acting on priorities
• Proficient with IT and all Microsoft Office applications (Word, Excel,
• Outlook etc.)
• Ability to deal sensitively with patients and their families in sometimes distressing circumstances
• Team working skills
• Ability to adapt to change and have a flexible approach
• Conscientious and hardworking
• Ability and flexibility to travel to Myton Hospice sites as and when required

Desirable

• Experience with electronic patient record systems

Qualifications

Essential

• Good standard of general education including English and Maths at GCSE or equivalent level
• Minimum 2 years secretarial, PA or administrative experience

Desirable

• Secretarial, PA or Administration qualification
• RSA Level 2 / NVQ or equivalent

Experience

Essential

• Experience of providing effective administration support within a busy team in a clinical setting
• Understanding of patient confidentiality and handling confidential and patient sensitive data
• Supporting multiple people / teams within one role
• Knowledge of patient databases

Desirable

• Hospice or charity sector experience

Other

Essential

• The right to work in the UK (we cannot provide sponsorship)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Myton Hospices

Address

Myton Lane

Warwick

Warwickshire

CV34 6PX

United Kingdom

Employer's website

https://www.mytonhospice.org/ (Opens in a new tab)

Job description

Job responsibilities

Duties and Responsibilities

Clinical Practice

● Perform all duties required within, or on behalf of the community pharmacy. This includes all Essential, Additional and Enhanced services which are locally or nationally commissioned. This will include but not limited to:

○ Labelling and assembly of prescription items

○ Accurate endorsing of prescriptions

○ Maintaining a clean and tidy work environment

○ Collection of prescriptions and or delivering dispensed items as may be required.

○ Placing, receiving and putting orders into stock.

● Follow national and local guidance at all times, with particular regard to “Medicines, ethics in Practice” (MEP), current addition.

● Work under direction of the pharmacy Standard operating procedures (SOP’s).

● To undertake the sale or supply of medicines and goods, including over the counter sales.

● Comply with the requirements for the sale or supply of all medicines as required by the Medicines Act.

● Maintain stocks at an appropriate level of all medication and appliances, within the pharmacy, to meet patient demands.

Communication

● Provide advice and support to patients and their relatives and carers as appropriate.

● Build good relationships with practices and other prescribers and healthcare professionals (e.g., GPs, community pharmacists, district nurses etc.) to facilitate patient care.

● Communicate effectively with the patient, relatives, carers and all members of the healthcare team.

● Counsel patients appropriately upon medication issues and throughout their care, providing advice and written support where appropriate.

● Promote and enhance the reputation of IntraHealth Pharmacy.

Delivering a quality service

● Code of Conduct For Professional Group – all staff members are required to work in accordance with their professional group’s code of conduct.

● Be aware of, and comply with employment legislation and codes of good practice.

● Be aware of, and comply with, all company and practice infection prevention and control policies, to include hand hygiene, personal hygiene, environmental and food hygiene.

● Report any significant events within the time frame set out in the company policy.

● Follow current MEP and local guidance with regard to Community pharmacy issues and alerts.

Team Working

● Work as part of the community pharmacy team and wider team of healthcare professionals, fielding queries and offering advice.

● Support and help develop colleagues and other members of the community pharmacy team

● The post holder will be expected to work flexibly according to team / clinical needs

Management of risk

● Health & Safety – the post-holder must co-operate with Management in discharging its responsibilities under the Health & Safety at Work Act 1974 and take reasonable health and safety of themselves and others and to ensure the agreed safety procedures are carried out to maintain a safe environment for patients, employees and visitors. All Health & Safety issues to be flagged to senior staff and the post-holder must comply with the IntraHealth Health & Safety Policy as well as any additional policy requirements within the clinical contract.

● Ensure personal, staff, stock, cash and premise security at all times and before leaving the pharmacy.

● Report all adverse events and significant events in accordance with agreed procedures and participate in improvement activities to reduce reoccurrence

Managing information

● Maintain appropriate records.

● Confidentiality – During the course of your employment you may have access to, see or hear information of a confidential nature and you are required not to disclose such information, particularly that relating to patients and staff.

● In order to comply with the Data Protection Act 1998 you must not at any time use personal data held by IntraHealth or IntraHealth Pharmacy for any unauthorized purpose or disclosure such as data to a third party.

Learning and Development

● Complete accredited course, to enable all aspects of NHS pharmacy contract can be carried out including Essential, Additional and Enhanced services and Locally commissioned services.

● Complete in-house training course, annual training review including peer review.

Equality and Diversity

● You are at all times required to carry out your responsibilities with due regard to the IntraHealth Equal Opportunities Policy and to ensure that staff receive equal treatment throughout their employment with the company.

Managing Tasks / Projects

● Ensuring tasks and duties are performed within clearly defined time quality standards

Managing Information / Confidentiality and data protection

● Ensure all relevant information is handled appropriately in concordance with Information Governance guidelines.

Core Competencies

Technical Competencies

● Computer literacy skills

● Dispensing accuracy

● Following the pharmacy standard operating procedures

Teamwork

● Teamwork is essential to operation of a community pharmacy.

Communications

● High level of verbal and written communication skills

● Information sharing with other professionals

Personal/professional Development

● Participate in training programmes as part of your personal and professional development

● Take responsibility for own development, learning and performance, demonstrating skills and activities to others undertaking similar work.

Person Specification

Skills and Abilities

Essential

• Ability to work both as a team member and independently
• Computer literacy skills
• Proven verbal and written communication skills in English
• Current driving licence and access to a car

Desirable

• Knowledge of PMR systems
• Basic IT literacy i.e. use of e-mail, the internet and word processing
• Ability to plan own workload with priorities and objectives
• Demonstrate an understanding of the data protection act and patient confidentiality, clinical and information governance and Caldicott requirements

Qualifications

Essential

• NVQ level 2 in Pharmacy Services (or working towards it).
• GCSEs English and Maths.

Desirable

• 5 GCSEs Including English and Maths

Experience

Essential

• No previous experience essential

Desirable

• Previous community Pharmacy experience
• Previous Health Care experience
• Previous customer facing experience

Attitudes

Essential

• Courteous, Friendly and act professionally with staff and customers

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Intrahealth Ltd

Address

Chilton Pharmacy

Chilton

County Durham

DL17 0HQ

United Kingdom

Employer's website

https://www.intrahealth.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Primary Key Responsibilities

The following are the core responsibilities of the Salaried GP. There may be, on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels

• Deliver safe, effective and compassionate patient-centred care in accordance with GMC standards and current clinical guidance
• Provide comprehensive clinical assessment, diagnosis, treatment and management of patients presenting with acute, chronic and complex conditions
• Undertake appropriate clinical examinations, investigations, referrals and follow-up
• Prescribe safely and effectively, taking account of current evidence, local formularies and antimicrobial stewardship
• Developing care plans for health in consultation with patients and in line with current practice disease management protocols
• Provide appropriate management of long-term conditions and contribute to preventative healthcare and health promotion
• Processing of administration in a timely manner, including referrals, repeat prescription requests and other associated administrative tasks
• Maintain accurate, contemporaneous and confidential clinical records
• Work effectively with GPs, nurses, pharmacists, healthcare assistants, social prescribers, mental health professionals and other members of the multidisciplinary team
• Communicate clearly and sensitively with patients, relatives and colleagues, including in challenging or complex situations
• Manage clinical risk appropriately, recognising and acting on safeguarding concerns and deteriorating patients
• Accept delegated responsibility for a specific area (or areas) of QOF
• In general, the post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care, including participating in all aspects of QOF, QIF and all enhanced services

Other Responsibilities:

• Contribute to clinical meetings, significant event reviews, audits, quality improvement initiatives and practice development
• Participate in practice systems designed to promote patient safety, clinical governance and continuous improvement
• Support the education, supervision and development of other healthcare professionals and trainees where appropriate
• Contribute to the achievement of practice and wider NHS objectives, including quality and contractual requirements
• Maintain full professional registration and professional development through appraisal, CPD and appropriate learning activities
• Comply with practice policies, information governance, health and safety and infection prevention requirements
• Be aware of your duties and responsibilities regarding current legislation and adhere to practice policies and procedures on Safeguarding Adults and Safeguarding Children

Person Specification

Skills

Essential

• Excellent communication skills (written and oral)
• EMIS / DOCMAN / Accurx user skills
• Effective time management
• Ability to work as a team member and autonomously
• Excellent interpersonal skills

Experience

Essential

• Experience of working in a UK primary care environment
• Experience of continued professional development

Desirable

• General understanding of the GMS contract / QOF / QIF

Qualifications

Essential

• MBChB or equivalent medical qualification
• Full GMC registration with a licence to practise
• Inclusion on the NHS England Medical Performers List
• MRCGP or equivalent qualification
• Meet revalidation requirements and provide evidence

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Allen Street Clinic

Address

Allen Street

Cheadle

Stoke on Trent

ST10 1HJ

United Kingdom

Employer's website

https://www.allenstreetclinic.com/ (Opens in a new tab)

Job description

Job responsibilities

Job Title: Senior Medical Secretary Childrens Services Hours of work 37.5 hours per week, 12 months fixed term Grade: Band 4 Accountable To: Directorate Manager Location: Worcestershire Royal Hospital/Countywide

Job Purpose

To provide comprehensive medical secretarial and administrative support to Consultants within the Division of Maternity, Gynaecology & Paediatrics.

Dimensions

The role may include line management or supervision of Band 3 or junior staff.

Key relationships

Internal Directorate Management, Consultants, junior medical staff (within and outside the department), Medical Secretaries, Nursing staff, other healthcare professionals, Medical Records, Central Booking Office, Ward Clerks, patients and relatives, Childrens clinics, inpatient wards, social services, safeguarding teams.

External Central filing, GP surgeries, other hospitals, Community Midwives, The Orchard Service, Birmingham Childrens Hospital, Kids Transport.

Risk assessment

• Prolonged use of display screen equipment
• Use of audio transcription systems
• Manual handling of medical records
• Repetitive tasks such as typing

Key responsibilities

a) Produce correspondence and documentation relating to patient care and maintain accurate records. b) Liaise between Consultant teams, GPs, patients and external agencies to support timely care and treatment. c) Undertake administrative duties to support Consultants clinical and managerial work.

Main duties

• Manage incoming mail and Consultant correspondence, including drafting responses where appropriate
• Input data for clinical audit purposes
• Type discharge summaries, clinic letters, medical reports, and complaint responses from audio recordings or copy typing
• Organise meetings, maintain Consultant diaries, and prepare meeting materials
• Attend meetings and take minutes
• Respond to enquiries from patients, relatives, GPs, hospitals and Consultants
• Process GP referrals, arrange outpatient appointments and domiciliary visits
• Monitor Patient Target Lists with Consultants to ensure compliance with national waiting time standards
• Initiate additional clinics or lists when required, with appropriate approval
• Add and amend waiting list entries for Consultant review
• Train and supervise junior or temporary secretaries
• Manage investigation reports and ensure appropriate follow-up
• Maintain accurate patient records in line with Trust standards
• Liaise with relevant departments regarding patient care
• Communicate Consultant absences and ensure adequate cover
• Ensure secretarial cover during periods of leave or sickness
• Work with computerised outpatient and waiting list systems in line with Trust policies

General Responsibilities

• Participate in team meetings, contributing to service improvement
• Order stationery and report equipment faults
• Maintain strict confidentiality at all times
• Report incidents, complaints or concerns promptly
• Promote a positive image of the department
• Undertake additional duties appropriate to the role as required

Standard Clause

While the core purpose of the role will remain the same, duties may change over time to meet service needs. Reasonable additional responsibilities may be required following discussion.

Competence

The post holder must work within their level of competence and raise any concerns with their line manager immediately.

Codes of conduct

Staff must comply with relevant professional codes of conduct where applicable, or the Trusts standards of behaviour.

Confidentiality

All information relating to patients, staff and Trust business must be handled securely and confidentially.

Records Management

Employees are responsible for the accurate handling of all records (paper and electronic) and must follow Trust policies and legal requirements.

Health and Safety

Staff must comply with the Health and Safety at Work Act (1974), Manual Handling Regulations (1992), and all Trust safety policies.

Infection Control

Employees are responsible for adhering to infection prevention policies and completing annual mandatory training.

Risk Management

All staff must actively identify, assess and report risks, incidents and hazards, and cooperate with investigations.

Children and vulnerable adults

Employees must promote and safeguard the welfare of children, young people and vulnerable adults encountered in their role.

Criminal Records Bureau Disclosure

Appointments are subject to appropriate criminal record checks. Relevant convictions will be considered in line with the role requirements.

Vetting and Barring Scheme

Where applicable, the role requires checks against safeguarding barring lists and compliance with relevant registration requirements.

Equality and Diversity

The Trust is committed to equality, diversity and human rights. All staff must treat individuals with dignity, respect and fairness, and adhere to related policies.

Conflict of Interest

Staff must not use their position for personal gain and must declare any interests that may conflict with their duties.

Person Specification

Experience

Essential

• Previous secretarial / Previous experience working in a busy office Previous experience of dealing with members of the public Experience of using databases

Desirable

• Experience of working as a Medical Secretary at Band 3/4

Skills/Knowledge

Essential

• Working knowledge of Microsoft Office Audio & copy typing skills Good telephone skills Excellent verbal and written communication skills Good organisational skills

Desirable

• Knowledge and understanding of National Guidelines including 18 week RTT. Knowledge of NHS systems Knowledge of PAS (Oasis) Knowledge of Bluespier Knowledge of T-Pro Knowledge of good Health & Safety Practices

Personal Qualities

Essential

• Able to deal with competing priorities in demanding conditions Able to communicate sensitively with patients Self-reliant, able to work independently and as part of a team. Excellent attention to detail

Qualifications

Essential

• GCSE English and Maths at Grade C or above, or equivalent

Desirable

• RSA II Typing RSA II Word Processing RSA III Typing Amspar Diploma or equivalent

Other Job Requirements

Essential

• Adaptable Ability to prioritise workloads and meet deadlines. Basic analytical skills Must maintain patient confidentiality at all times. Standard Clauses A Disclosures and Barring Service check will be carried out where the position is eligible for a Disclosures and Barring Service Check in accordance with the 2012 Protection of Freedom Act and the guidance issued by the DBS. All posts working with children or vulnerable adults are required to have an Enhanced DBS checked including checking against DBS / ISA Vetting and Barring lists.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Worcestershire Acute Hospitals NHS Trust

Address

Charles Hastings Way

Worcester

Worcestershire

WR5 1DD

United Kingdom

Employer's website

https://www.worcsacute.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job Description

Bank Minor Injuries Clinical Practitioner

Base:

PELC Urgent Treatment Centres (All sites)

Reports To:

Head of Nursing, Governance & AHPs

Bank Rate: Day time £27.56 Evening £30.32 Night £31.69

Summary

The post holder will work autonomously as an experienced Minor Injuries Clinical Practitioner, delivering highquality assessment, diagnosis, treatment and discharge for patients of all ages presenting with minor injuries. The practitioner will function as an independent clinician within agreed protocols, demonstrating advanced decisionmaking and clinical expertise.

The role supports safe, effective, patientcentred care within the UTC and contributes to service improvement, clinical governance and the development of junior staff.

Key Responsibilities

Clinical Practice

Practise autonomously as an independent clinical practitioner within the Urgent Treatment Centre, managing patients presenting with undifferentiated minor injuries and minor illness.

Undertake comprehensive clinical assessment, diagnosis, treatment, referral, and discharge without direct medical supervision, in line with agreed protocols and competencies.

Request, perform, and interpret diagnostic investigations, including radiological imaging (X-ray), in accordance with IRMER and local protocols.

Perform clinical procedures including (but not limited to):

o suturing and wound closure

o plastering and splint application

o minor joint or fracture management

o venepuncture and cannulation

Prescribe medicines independently (where qualified) or administer medicines under Patient Group Directions (PGDs).

Provide Immediate Life Support (ILS) to adults and children, including defibrillation where required.

Work within UTC streaming and escalation pathways, including referral to Emergency Department, GP services, community services, and specialist teams as appropriate.

Maintain accurate, timely, and comprehensive clinical records in line with professional, organisational, and information governance standards.

Urgent Treatment Centre & Patient Flow Responsibilities

• Support effective patient flow within the UTC by timely assessment, treatment, escalation, and discharge decisions.
• Identify and escalate clinical risk appropriately in line with UTC escalation policies.
• Work collaboratively with multidisciplinary colleagues including nurses, paramedics, GPs, operational staff, and senior clinicians to ensure safe and effective service delivery.
• Contribute to maintaining service standards during periods of increased demand.

Education and Professional Development

• Act as a mentor and educator to support the learning and development of junior staff and students where applicable.
• Engage in continuous professional development (CPD) and maintain up-to-date clinical skills and competencies.
• Promote evidence-based practice and contribute to service improvement initiatives.

Governance, Safety, and Compliance

• Adhere to the Nursing and Midwifery Council (NMC) or Health and Care Professions Council (HCPC) Code of Conduct.
• Take personal responsibility for promoting a safe environment and safe patient care by identifying and reporting risks, incidents, and near misses.
• Ensure compliance with PELC policies, including infection prevention and control, safeguarding, equal opportunities, and confidentiality (GDPR).
• Use resources efficiently, in accordance with PELCs Standing Financial Instructions.
• Undertake alternative duties as reasonably directed during significant incidents or emergencies, in line with the Civil Contingencies Act 2004.

Person Specification

Qualities, Skills & Abilities

Essential

• Qualities, Skills & Abilities Comprehensive range of clinical skills relevant to role
• Competent in physical examination of ENT, Eye, GI, Respiratory, Cardiovascular, Neurological, Skin, and Musculoskeletal systems
• Skilled in suturing and wound management
• Ability to work autonomously and prioritise effectively
• Capable of safe and effective delegation
• Awareness of professional boundaries and adherence to NMC/HCPC standards
• Effective communication skills (verbal, written, electronic)
• Empathetic approach to patient care
• Strong teamwork and MDT collaboration skills
• Understanding of high standards in Customer Care

Experience

Essential

• Minimum 2 year post-qualification as an Emergency Practitioner (EP)
• Experience at Band 6/7 in Urgent and Emergency Care
• Proven autonomous practice in assessment and management of undifferentiated conditions

Desirable

• Experience in audit and service development
• Proven ability to prioritise workload with minimal supervision
• Experience mentoring staff and students

Qualifications

Essential

• Registered Level 1 Nurse (NMC) OR HCPC Registered Paramedic / Physiotherapist
• Minor Injuries qualification (Level 6 or above)
• Advanced Physical Assessment qualification (Level 6 or above)
• X-ray interpretation (IRMER certified)
• Image interpretation (Red Dot Course)
• Independent Non-Medical Prescriber

Desirable

• Management / Leadership qualification
• Evidence of CPD or training at Masters level
• MSc in Advanced Practice
• Mentorship qualification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Partnership of East London Co-operatives (PELC) Ltd

Address

Queens Hospital

Rom Valley Way

Romford

RM7 0AG

United Kingdom

Employer's website

https://pelc.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

A full job description is available but ideally the candidate would have experience, or a willingness to develop skills in :

· Management of LTCs - Diabetes, Coronary Heart Disease, COPD

· Support and advise women requesting information relating to family planning needs and those presenting for cervical cytology consultations

· Travel advice and vaccinations

· Routine immunisations/Childhood immunisations

· Hypertension Management

· Peak Flow Readings and Spirometry

· Wound care, ulcer care and Doppler assessment

· Removal of Sutures

· New Patient Medicals and Urinalysis

· ECG recordings

· Venepuncture

· Ear syringing

· Chaperoning and assisting patients where appropriate who are being examined by another clinician

· Assisting GPs with minor surgery and coil fittings

· Requesting pathology tests, for example urine culture, swabs

· Following agreed clinical protocols with referral to senior nurses or GPs as appropriate

· Supporting housebound long term condition reviews and vaccination programmes such as Covid and Influenza

· Assist in and perform routine tasks related to patient care as directed by senior nursing staff and GPs

· Participate in the support and supervision of students and junior nursing staff in clinics. Referring any concerns or development needs to their mentor or clinical service manager.

Person Specification

Qualifications

Essential

• Registered Nurse with current NMC registration
• Willingness to learn and acquire new skills
• Evidence of appropriate knowledge base
• Membership of a professional body
• Experience and / or qualifications in venepuncture, taking and interpreting blood pressures, ECG and wound care
• Ear irrigation qualification or willingness to undertake

Desirable

• Post registration study in topics allied to general practice
• Basic/advanced certificate in life support
• Experience and / or qualifications in vaccinations and immunisations
• Experience in chronic disease management or a willingness to undertake training in these areas if don't already possess qualifications

Experience

Essential

• Insight and understanding of current NHS issues in nursing and the NHS
• Interest and basic knowledge in long-term conditions
• Demonstrate an understanding of audit
• Computer skills
• Undertaken mentorship training
• Awareness of the national service framework guidelines
• Understanding of Health & Safety issues

Desirable

• Experience of working within a Primary Care setting
• Computer skills
• Undertaken mentorship training
• Awareness of the national service framework guidelines
• Understanding of Health & Safety issues

Skills & Qualities

Essential

• Good interpersonal skills, both oral and written
• Evidence of problem solving and decision making skills
• Good team player
• Ability to be reflective, accept criticism and act constructively
• Willingness to accept additional responsibilities
• Punctual time keeper

Desirable

• Flexibility for cover
• Positive role model
• Uses initiative
• Gets on well with people at all levels
• Experience in using SystmOne clinical system

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Warrengate Medical Centre

Address

Upper Warrengate

Wakefield

West Yorkshire

WF1 4PR

United Kingdom

Employer's website

https://www.warrengate.org.uk (Opens in a new tab)

Job description

Job responsibilities

Job Purpose

The Health Centre Manager is a dynamic role which requires an enthusiastic, motivating individual who can engage and inspire a wide audience and use these connections to support system improvement across our sites.

The post holder will have day to day responsibility for the operational management of up to 5 busy Health Centres Lift Builds ensuring the sites are Health & Safety compliant.

The post holder will be responsible for the management of Clerical and Caretaking staff at various sites, this includes staff supervision, appraisals, sickness logging and monitoring and ensuring Mandatory Training is compliant.

The post holder will be responsible for ensuring the operational effectiveness and adherence to quality standards and key performance indicators for all external contracts/internal service level agreements as well as marketing and ongoing development of the service.

The post holder will have budget responsibility; this will include the day to day administering and monitoring of the budgets and being an authorised signatory

The post holder will ensure the delivery of an effective service in line with local, national and professional agendas and clinical governance.

Dimensions

• The post holder will be responsible for the management of various Health Centres/LIFT buildings (CityCare demised areas).

• The post holder will be responsible for performance managing team members against service objectives

• The post holder will be responsible for Recruitment & Selection for their sites

• The post holder will be responsible for managing Health & Sickness for their sites

• The post holder will be responsible for completing annual Building Risk Assessments for their sites

• The post holder will lead on partnership initiatives with multi-agency organisations

• The post holder will take responsibility for all support issues relating to their sites

Key Responsibilities

• To undertake the management of up to 5 busy Health Centres/LIFT Builds/leased and owned buildings throughout CityCares profile and to be responsible for the safe, effective and efficient delivery of the services ensuring key stakeholders are kept informed of any issues, problems or concerns in order that these may be addressed as a priority.

• To assess and manage the maintenance of the building and equipment, liaising with contractors to ensure the safe operation of Health Centre users, including act as point of contact for Support Services including estates, telecommunications and IT.

• To be responsible for completing annual Building Risk Assessments and ensuring any issues are dealt with appropriately. To ensure additional audits (Fire Risk Assessments/Cleaning) are actioned and signed off.

• To undertake the day to day management of clerical and ancillary staff within each site, including undertaking Performance Review and Development and identifying training and development needs.

• Managing the reception area and the provision of clerical support, to ensure staff rotas provide the capacity and capability to deliver the service to satisfy requirements and to ensure adequate cover is requested during periods of absence.

• To manage the recruitment of new team members in line with CityCare recruitment and selection procedures and to undertake coaching, training and induction of staff.

• To manage Probationary Reviews for new team members including organising new starter set-up (), have regular meetings with staff member to ensure targets are met and arrange additional training if required.

To be responsible for ensuring all essential training is completed by staff and to contribute to training needs analyses to ensure the provision of high quality, effective training for staff.

To manage sickness and absence reporting in line with CityCares Health & Sickness Policy. To record and monitor sickness and absence and to be responsible for ensuring the procedure is followed for Long / Short Term sickness.

Authorised signatory for travel expenses and additional hours.

Maintain strict confidentiality in relation to all issues concerned within the service, ensuring staff are aware of their obligations under the FOI, Information Governance and Data Protection Act.

To employ communication skills to negotiate with GPs and other stakeholders on sensitive and contentious issues regarding future service delivery, service provision and ways of working, with sensitivity and diplomacy.

Deal with matters raised under the complaints procedure / protocol and using the procedure / protocol when answering queries.

To ensure that effective Business Contingency Plans are in place to meet unexpected increase in demand / emergency situations.

To maintain good budgetary control and identify any relevant risk to the service.

Together with the Area Health Centre Manager and other stake holders, review contract deliverables and ensure that the highest quality service is delivered.

To collate, analyse and provide complex information and/or data such as patient surveys, planned preventative maintenance reports, infection control and fire risk assessment action plans and clinic room usage data for the ICB, to support service improvement or disseminate to stake holders, adapting communication styles to suit the target audience.

To support the Area Health Centre Manager in ensuring any new policies, systems and processes are in line with national best practice and adhered to ensuring information is cascaded appropriately to support service development.

Influence, persuade and negotiate with managers in developing processes, in relation to the service/sites.

To aim to resolve client queries and provide information to patients by personal contact and by telephone and to work closely with GP Practices, NHS PS, CHP, Private Landlords, Other Providers, Local Authority and relevant agencies and establish links to improve Service provision.

Attend meetings with internal stakeholders, NHSPS, CHP, Private Landlords, Other providers, Local Authority to ensure engagement, working with locality managers across all CityCare services.

To identify, address and refer health and safety matters relating to sites and deliver building related health and safety induction to staff.

To hold regular team meetings including organising venue, arranging agendas and ensuring relevant paperwork is available for attendees.

Advanced use of IT packages including manipulating/designing spreadsheets.

To record and act upon all incidents that are potential hazards and dangerous occurrences in relation to the Health and Safety Act, including completing Risk Assessments/Audits.

To be responsible for operationalising team moves and relocations, ensuring adequate office space, ensuring sufficient furniture and IT equipment and organising logistics.

Person Specification

Experience

Essential

• Experience of working in a health or social care setting
• Experience of engaging peers and managers through strong communication and negotiation skills
• Experience of and ability to use a range of IT packages
• Experience of managing staff
• Experience of multi-agency working
• Experience of Change management
• Risk assessment and management
• Information management
• Undertaking Audits
• Performance management
• Successful conflict resolution

Skills and Attributes

Essential

• Ability to communicate in a variety of ways with a variety of different audiences, including verbal, written and presentation skills, adapting communication styles to suit
• Effective interpersonal skills and the ability to build and maintain effective working relationships with a variety of different audiences
• Knowledge and understanding of Information Governance and management of citizen data
• Ability to collate information, progress actions and undertake performance monitoring and reporting as required
• Analytical skills and the ability to interpret complex data, information and audit findings
• Excellent organisational skills using systematic, thorough and logical approaches
• Ability to manage multiple and competing demands, work autonomously and deliver on agreed objectives and targets accurately within tight deadlines
• Ability to effectively manage staff, providing support, guidance, and mentoring
• Strong negotiation and influencing skills
• Ability to manage change effectively
• Strong delegation skills
• Ability to use initiative

Qualifications

Essential

• Level 4 NVQ Diploma in Business administration or equivalent level of training and experience
• ECDL or equivalent level of IT training and/or experience

Desirable

• Project Management qualification, i.e. NVQ or QSIR

Employer details

Employer name

Nottingham CityCare Partnership CIC

Address

Nottingham Citycare Partnership

Old Basford Health Centre

1 Bailey Street

NOTTINGHAM

NG6 0HD

United Kingdom

Employer's website

https://www.nottinghamcitycare.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job Purpose

The Health Centre Manager is a dynamic role which requires an enthusiastic, motivating individual who can engage and inspire a wide audience and use these connections to support system improvement across our sites.

The post holder will have day to day responsibility for the operational management of up to 5 busy Health Centres Lift Builds ensuring the sites are Health & Safety compliant.

The post holder will be responsible for the management of Clerical and Caretaking staff at various sites, this includes staff supervision, appraisals, sickness logging and monitoring and ensuring Mandatory Training is compliant.

The post holder will be responsible for ensuring the operational effectiveness and adherence to quality standards and key performance indicators for all external contracts/internal service level agreements as well as marketing and ongoing development of the service.

The post holder will have budget responsibility; this will include the day to day administering and monitoring of the budgets and being an authorised signatory

The post holder will ensure the delivery of an effective service in line with local, national and professional agendas and clinical governance.

Dimensions

• The post holder will be responsible for the management of various Health Centres/LIFT buildings (CityCare demised areas).

• The post holder will be responsible for performance managing team members against service objectives

• The post holder will be responsible for Recruitment & Selection for their sites

• The post holder will be responsible for managing Health & Sickness for their sites

• The post holder will be responsible for completing annual Building Risk Assessments for their sites

• The post holder will lead on partnership initiatives with multi-agency organisations

• The post holder will take responsibility for all support issues relating to their sites

Key Responsibilities

• To undertake the management of up to 5 busy Health Centres/LIFT Builds/leased and owned buildings throughout CityCares profile and to be responsible for the safe, effective and efficient delivery of the services ensuring key stakeholders are kept informed of any issues, problems or concerns in order that these may be addressed as a priority.

• To assess and manage the maintenance of the building and equipment, liaising with contractors to ensure the safe operation of Health Centre users, including act as point of contact for Support Services including estates, telecommunications and IT.

• To be responsible for completing annual Building Risk Assessments and ensuring any issues are dealt with appropriately. To ensure additional audits (Fire Risk Assessments/Cleaning) are actioned and signed off.

• To undertake the day to day management of clerical and ancillary staff within each site, including undertaking Performance Review and Development and identifying training and development needs.

• Managing the reception area and the provision of clerical support, to ensure staff rotas provide the capacity and capability to deliver the service to satisfy requirements and to ensure adequate cover is requested during periods of absence.

• To manage the recruitment of new team members in line with CityCare recruitment and selection procedures and to undertake coaching, training and induction of staff.

• To manage Probationary Reviews for new team members including organising new starter set-up (), have regular meetings with staff member to ensure targets are met and arrange additional training if required.

To be responsible for ensuring all essential training is completed by staff and to contribute to training needs analyses to ensure the provision of high quality, effective training for staff.

To manage sickness and absence reporting in line with CityCares Health & Sickness Policy. To record and monitor sickness and absence and to be responsible for ensuring the procedure is followed for Long / Short Term sickness.

Authorised signatory for travel expenses and additional hours.

Maintain strict confidentiality in relation to all issues concerned within the service, ensuring staff are aware of their obligations under the FOI, Information Governance and Data Protection Act.

To employ communication skills to negotiate with GPs and other stakeholders on sensitive and contentious issues regarding future service delivery, service provision and ways of working, with sensitivity and diplomacy.

Deal with matters raised under the complaints procedure / protocol and using the procedure / protocol when answering queries.

To ensure that effective Business Contingency Plans are in place to meet unexpected increase in demand / emergency situations.

To maintain good budgetary control and identify any relevant risk to the service.

Together with the Area Health Centre Manager and other stake holders, review contract deliverables and ensure that the highest quality service is delivered.

To collate, analyse and provide complex information and/or data such as patient surveys, planned preventative maintenance reports, infection control and fire risk assessment action plans and clinic room usage data for the ICB, to support service improvement or disseminate to stake holders, adapting communication styles to suit the target audience.

To support the Area Health Centre Manager in ensuring any new policies, systems and processes are in line with national best practice and adhered to ensuring information is cascaded appropriately to support service development.

Influence, persuade and negotiate with managers in developing processes, in relation to the service/sites.

To aim to resolve client queries and provide information to patients by personal contact and by telephone and to work closely with GP Practices, NHS PS, CHP, Private Landlords, Other Providers, Local Authority and relevant agencies and establish links to improve Service provision.

Attend meetings with internal stakeholders, NHSPS, CHP, Private Landlords, Other providers, Local Authority to ensure engagement, working with locality managers across all CityCare services.

To identify, address and refer health and safety matters relating to sites and deliver building related health and safety induction to staff.

To hold regular team meetings including organising venue, arranging agendas and ensuring relevant paperwork is available for attendees.

Advanced use of IT packages including manipulating/designing spreadsheets.

To record and act upon all incidents that are potential hazards and dangerous occurrences in relation to the Health and Safety Act, including completing Risk Assessments/Audits.

To be responsible for operationalising team moves and relocations, ensuring adequate office space, ensuring sufficient furniture and IT equipment and organising logistics.

Person Specification

Experience

Essential

• Experience of working in a health or social care setting
• Experience of engaging peers and managers through strong communication and negotiation skills
• Experience of and ability to use a range of IT packages
• Experience of managing staff
• Experience of multi-agency working
• Experience of Change management
• Risk assessment and management
• Information management
• Undertaking Audits
• Performance management
• Successful conflict resolution

Skills and Attributes

Essential

• Ability to communicate in a variety of ways with a variety of different audiences, including verbal, written and presentation skills, adapting communication styles to suit
• Effective interpersonal skills and the ability to build and maintain effective working relationships with a variety of different audiences
• Knowledge and understanding of Information Governance and management of citizen data
• Ability to collate information, progress actions and undertake performance monitoring and reporting as required
• Analytical skills and the ability to interpret complex data, information and audit findings
• Excellent organisational skills using systematic, thorough and logical approaches
• Ability to manage multiple and competing demands, work autonomously and deliver on agreed objectives and targets accurately within tight deadlines
• Ability to effectively manage staff, providing support, guidance, and mentoring
• Strong negotiation and influencing skills
• Ability to manage change effectively
• Strong delegation skills
• Ability to use initiative

Qualifications

Essential

• Level 4 NVQ Diploma in Business administration or equivalent level of training and experience
• ECDL or equivalent level of IT training and/or experience

Desirable

• Project Management qualification, i.e. NVQ or QSIR

Employer details

Employer name

Nottingham CityCare Partnership CIC

Address

Nottingham Citycare Partnership

Old Basford Health Centre

1 Bailey Street

NOTTINGHAM

NG6 0HD

United Kingdom

Employer's website

https://www.nottinghamcitycare.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

JOB TITLE: SALARIED GENERAL PRACTITIONER

REPORTS TO: THE PARTNERS

HOURS OF WORK: TBC

LOCATION: 72 CLARENCE AVENUE, LONDON, SW4 8JP

Job Description:

The post-holder will manage a caseload and deal with a wide range of health needs in a primary care setting, ensuring the highest standards of care for all registered and temporary patients.

Clinical responsibilities:

• In accordance with the practice timetable, as agreed, the post-holder will make him/her-self available to undertake a variety of duties including surgery consultations, telephone consultations and queries, visiting patients at home, checking and signing repeat prescriptions and dealing with queries, paperwork and correspondence in a timely fashion
• Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation
• Assessing the health care needs of patients with undifferentiated and undiagnosed problems
• Screening patients for disease risk factors and early signs of illness
• In consultation with patients and in line with current practice disease management protocols, developing care plans for health
• Providing counselling and health education
• Admitting or discharging patients to and from the caseload and referring to other care providers as appropriate
• Recording clear and contemporaneous consultation notes to agreed standards
• Collecting data for audit purposes
• Compiling and issuing computer-generated acute and repeat prescriptions (avoiding hand-written prescriptions whenever possible)
• Prescribing in accordance with the practice prescribing formulary (or generically) whenever this is clinically appropriate
• In general the post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care.

Other responsibilities within the organisation:

• Awareness of and compliance with all relevant practice policies/guidelines, e.g. prescribing, confidentiality, data protection, health and safety
• A commitment to life-long learning and audit to ensure evidence-based best practice
• Contributing to evaluation/audit and clinical standard setting within the organisation
• Contributing to the development of computer-based patient records
• Contributing to the summarising of patient records and read-coding patient data
• Attending training and events organised by the practice or other agencies, where appropriate.

Confidentiality:

• In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
• In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
• Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Health & safety:

The post-holder will implement and lead on a full range of promotion and management their own and others health and safety and infection control as defined in the practice health & safety policy, the practice health & safety manual, and the practice infection control policy and published procedures. This will include (but will not be limited to):

• Using personal security systems within the workplace according to practice guidelines
• Awareness of national standards of infection control and cleanliness and regulatory / contractual / professional requirements, and good practice guidelines
• Providing advice on the correct and safe management of the specimens process including collection, labelling, handling, use of correct and clean containers, storage and transport arrangements
• Correct personal use of Personal Protective Equipment (PPE) and ensuring correct use of PPE by others, advising on appropriate circumstances for use by clinicians, staff and patients.
• Management of the full range of infection control procedures in both routine and extraordinary circumstances (e.g. pandemic or individual infectious circumstances)
• Hand hygiene standards for self and others
• Managing directly all incidents of accidental exposure
• Management and advice relating to infection control and clinically based patient care protocols, and implementation of those protocols across the practice
• Active observation of current working practices across the practice in relation to infection control, cleanliness and related activities, ensuring that procedures are followed and weaknesses / training needs are identified, escalating issues as appropriate to the responsible person
• Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks across clinical and patient process
• Making effective use of training to update knowledge and skills, and initiate and manage the training of others across the full range of infection control and patient processes
• Monitoring practice facilities and equipment in relation to infection control, ensuring that proper use is made of hand cleansing facilities, wipes etc, and that these are sufficient to ensure a good clinical working environment. Lack of facilities to be escalated as appropriate to the responsible manager
• Safe management of sharps use, storage and disposal
• Maintenance of own clean working environment
• Using appropriate infection control procedures, maintaining work areas in a tidy, clean and sterile, and safe way, free from hazards. Initiation of remedial / corrective action where needed or escalation to responsible management
• Actively identifying, reporting, and correction of health and safety hazards and infection hazards immediately when recognised
• Keeping own work areas and general / patient areas generally clean, sterile, identifying issues and hazards / risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation (where appropriate) with responsible managers
• Undertaking periodic infection control training (minimum twice annually)
• Correct waste and instrument management including handling, segregation, and container use
• Maintenance of sterile environments

Equality and diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

• Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
• Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
• Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/professional development:

In addition to maintaining continued education through attendance at any courses and/or study days necessary to ensure that professional development requirements for PREP are met, the post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:

• Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
• Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.

Quality:

The post-holder will strive to maintain quality within the practice, and will:

• Alert other team members to issues of quality and risk
• Assess own performance and take accountability for own actions, either directly or under supervision
• Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
• Work effectively with individuals in other agencies to meet patients needs
• Effectively manage own time, workload and resources.

Communication:

The post-holder should recognize the importance of effective communication within the team and will strive to:

• Communicate effectively with other team members
• Communicate effectively with patients and carers
• Recognize peoples needs for alternative methods of communication and respond accordingly.

Contribution to the implementation of services:

The post-holder will:

• Apply practice policies, standards and guidance
• Discuss with other members of the team how the policies, standards and guidelines will affect own work
• Participate in audit where appropriate

Person Specification

Qualifications

Essential

• GMC Registered, not subject to suspension
• Qualified General Practitioner
• Currently on a CCG performers list
• Clear enhanced DBS check

Desirable

• Evidence of CPD
• MRCGP, DRCOG
• DFSRFH & competence in coil insertion
• Work as a GPWSI
• Minor surgery skills

Qualifications

Essential

• GMC Registered, not subject to suspension
• Qualified General Practitioner
• Currently on a CCG performers list
• Clear enhanced DBS check

Desirable

• Evidence of CPD
• MRCGP
• DRCOG
• DFSRFH and competence in coil insertion
• Work as a GPWSI
• Minor surgery skills

Qualifications

Essential

• GMC Registered not subject to suspension
• Qualified General Practitioner
• Currently on a CCG performers list
• Clear enhanced DBS check

Desirable

• Evidence of CPD
• MRCGP
• DRCOG
• DFSRFH and competence in coil insertion
• Work as a GPWSI
• Minor surgery skills

Experience

Essential

• Experience of working in UK General Practice
• Experience of working with vulnerable groups

Desirable

• Teaching of registrars or F2 or medical students
• Delivery of clinical audit
• QOF management
• Experience using EMIS Web and Docman

Skills and abilities

Essential

• Understanding of NHS system
• Understanding of Challenges facing NHS
• Understanding of vulnerable groups and how to support them
• Team player
• Calm under pressure
• Friendly and inclusive
• Commitment to development
• Excellent communication skills
• Strong Microsoft office skills
• Excellent record keeping
• Excellent time management
• Able to work autonomously
• Able to bring fresh ideas

Desirable

• Understanding of QOF and Enhanced Services
• Understanding of Neighbourhood or place based working

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Clapham Park Group Practice

Address

72 Clarence Avenue

London

SW4 8JP

United Kingdom

Employer's website

https://www.claphamparkgp.com/ (Opens in a new tab)

Job description

Job responsibilities

The full job description and further information can be found on the right hand side of the page and is available for you to download and review.

Further Information

We may close this advert early if we receive a high number of suitable applications, although we aim to keep it open long enough to ensure a diverse and representative applicant pool.

If you have any questions about the role or require adjustments to support your application, please get in touch, we are happy to help.

Salary £39,959 - £46,656 per annum depending on skills and experience - pro rata for part time hours

Contract 12 month FTC covering maternity leave

Shift Pattern 36 hours per week - Monday to Thursday 08:30 to 16:30 | Friday 08:30 to 14:30

Location BPAS Peterborough - Ground Floor North Wing, Broadway Court, Broadway, Peterborough PE1 1RS

Apply now Interested in making a difference? Apply today to join our team.

Values & eligibility All applicants must be pro choice and support a woman's right to choose, in line with BPAS values and mission. Applicants must have the legal right to work in the UK at the time of application. Unfortunately, we are unable to offer visa sponsorship for this role.

Application outcome If you do not hear from us within two weeks of the closing date, unfortunately you have not been shortlisted on this occasion.

References & pre-employment checks All offers of employment are conditional on satisfactory pre-employment checks. Applicants must provide three years of employment references, including reasons for leaving and details of any gaps in employment.

Person Specification

Experience

Essential

• Clinical practice experience of at least 12 months.
• Experience of general nursing or midwifery.
• Experience completing client documentation and working within guidelines, policies and procedures.
• Knowledge of Health & Safety and COSHH requirements and infection control

Desirable

• Gynaecological nursing experience or relevant speciality i.e. sexual health, contraception

Qualifications

Essential

• Registered Adult Nurse level 1 / Registered Midwife (practising)
• Active NMC registration and valid PIN

Desirable

• Contraception skills
• Ultrasound scanning skills

General

Essential

• Do you support a woman's right to choose abortion?
• Are you the family or friend of a current BPAS employee? If yes, please state the name and nature of the relationship
• Are you aware we are unable to offer visa sponsorship for this role?
• Please state your Professional body and membership e.g. NMC Midwives (RM)
• Please state your Membership/Registration number along with your expiry/renewal date
• This role is working 36 hours per week over Monday to Friday at our Peterborough unit. Can you commit to this working pattern?
• Are you aware this role is on a 12 month fixed term contract covering maternity leave?

Desirable

• Please list any further information you wish to add in support of your application for this role.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

British Pregnancy Advisory Service (BPAS)

Address

BPAS

Ground Floor North Wing

Broadway Court

PETERBOROUGH

PE1 1RS

United Kingdom

Employer's website

https://www.bpas.org (Opens in a new tab)

Job description

Job responsibilities

Integrated Discharge Team

Work collaboratively with a range of multidisciplinary and organisational teams across both hospital and community settings.

Facilitate safe and timely discharge for patients receiving End-of-Life care and those requiring Department of Health Fast Track or 100% Continuing Healthcare funding.

Promote clear and effective communication between patients, relatives, carers and professional colleagues to ensure seamless care delivery, including the exchange of sensitive clinical information.

Support effective information sharing across organisations to maintain continuity of care throughout the patient journey.

Represent community services at multidisciplinary meetings and case conferences.

Enable and empower patients and their families/carers to participate in discharge planning, promoting independence, choice and informed decision-making.

Assess and prescribe equipment required for discharge to promote patient safety and support effective care delivery within the community.

Provide clinical supervision and participate in regular one-to-one sessions with delegated members of the team.

Recognise and manage challenges associated with cross-boundary working, particularly in relation to patients with complex needs and multiple care pathways.

Contribute to the GP Liaison Service by receiving referrals for same-day assessment within the Acute Trust and managing these effectively, with a focus on avoiding unnecessary admission where appropriate.

Ensure that all patients are treated with dignity, compassion and respect at all times.

Rapid Response

Prevent avoidable hospital admissions through comprehensive assessment, care planning, implementation, treatment and evaluation of care packages tailored to individual patient needs, in accordance with Trust policies and guidelines.

Support admission avoidance by assessing, coordinating and delivering specialised care packages for patients.

Undertake a range of core nursing interventions, including intravenous antibiotic administration, wound care, clinical observations, pressure area care and risk assessments such as PURPOSE-T and MUST.

Undertake advanced clinical procedures including intravenous therapy, cannulation, syringe driver management and catheterisation.

Perform diagnostic procedures and tests, where competent, to gain a comprehensive understanding of a patients condition, including ECGs, phlebotomy, blood glucose monitoring, Point of Care Testing and interpretation of blood results.

Prescribe medication, where appropriately qualified and authorised, in accordance with independent nurse prescribing standards and professional guidelines.

Work autonomously, using advanced clinical skills and nursing knowledge to assess, plan and deliver episodes of care, referring to other services where appropriate to support patient outcomes.

Facilitate effective communication between patients, relatives, carers and professional colleagues to ensure coordinated and seamless care.

Respond to urgent referrals from health and social care professionals, using sound clinical judgement and triage skills to assess, plan and implement evidence-based interventions.

Gather, analyse and interpret information from referrers, making informed decisions and advising on the most appropriate care pathway for the patient.

Assess and prioritise unscheduled requests for nursing intervention, ensuring allocation to the most appropriately skilled clinician.

Ensure that all patients are treated with dignity, compassion and respect at all times.

Be accountable for the holistic assessment, planning, implementation and evaluation of patient care packages and treatment interventions.

Identify and manage complications associated with patient care, implementing interventions that support patients to remain safely at home wherever appropriate. Maintain accurate and contemporaneous records.

Refer patients to other services and agencies as appropriate, including Social Services and specialist teams.

Recognise and escalate unforeseen crisis situations relating to staffing, caseloads, support networks or supervision, escalating risks, actions and outcomes to senior colleagues/team members as required.

Manage personal workload and support team workload management to ensure effective delivery of community care and reduce inappropriate hospital admissions.

Coordinate and oversee complex packages of care involving multiple professionals and agencies, providing specialist advice to patients and families to support informed decision-making.

Take responsibility for maintaining and developing the clinical skills and knowledge required to support safe care for patients on the caseload.

Participate in maintaining standards of care within the team, supporting the teaching, coordination, deployment and supervision of staff in accordance with their skills, knowledge and development needs. Participate in workforce planning, including annual leave, sickness and study leave cover, where required.

Be accountable for the effective management, prioritisation and delegation of work for both self and team members. Develop personalised, evidence-based care plans and ensure care is delivered by the most appropriate member of the multidisciplinary team.

Provide education and health promotion to patients and carers regarding their condition, treatment, potential side effects and expected outcomes, encouraging self-management, independence and resilience.

Person Specification

Qualifications and Training

Essential

• RGN
• Educated to degree level or equivalent e.g. Community Specialist practitioner / PgDip
• Evidence of CPD
• MSPP or equivalent

Desirable

• Post Graduate study in relevant area
• Independent Nurse Prescribing or willingness to undertake

Experience

Essential

• Significant post registration experience
• Understanding of staff and resource management
• Understanding of multidisciplinary team working and collaborative care delivery
• Ability to work within a skill mixed team, working within quality standards
• Knowledge of discharge planning processes
• Demonstrate an understanding of research and its impact on clinical practice
• Knowledge of DoH Continuing Health Care process - Fast Track funding
• Evidence of involvement in project development work or health promotion group work
• Ability to demonstrate experience and knowledge of clinical governance and audit

Desirable

• Experience of working within a high ethnic population
• DN / Community experience
• Demonstrate an understanding of Mental Capacity Act (MCA) 2005
• Experience of discharge planning within an Acute Trust setting
• Able to demonstrate an understanding of DoH Continuing Health Care processes - Checklists, Decision Support Tool, review

Skills and Knowledge

Essential

• Evidence of up to date clinical competencies (Acute patient ass skills, recognition of red flags, venepuncture, cannulation, IV administration, Syringe Driver Management/Palliative symptom management control, catheter management, triage and prioritisation skills
• Time Management and prioritisation skills, ability to work under pressure in a changing work environment
• Ability to work flexibly as part of a team.
• Leadership skills with a high level of self-awareness
• Ability to manage and lead a team effectively
• Ability and experience to work autonomously as an independent practitioner
• Ability to work across organisational and professional boundaries
• Evidence of IT literacy, including standard keyboard skills and proficiency in systems such as Microsoft Word and Outlook
• Relevant clinical competencies in patient assessment and diagnosis, palliative care, intravenous therapy administration, and syringe driver management
• Evidence of managing complex discharges using a multi-agency approach
• Teaching, facilitation, and presentation skills
• Experience of managing patients with acute and chronic long-term conditions
• Evidence of effective communication skills with internal and external agencies and care partners

Desirable

• Experience of Systmone
• Experience of hospital IT systems

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

East of England Community Health and Care NHS Trust (Cambridge)

Address

Luton & Dunstable Hospital / The Poynt

The Poynt unit 2-3

Luton

LU4 0LA

United Kingdom

Employer's website

https://www.eastofenglandcommunityhealthandcare.nhs.uk/ (Opens in a new tab)