Job description

Job responsibilities

Join our dynamic team and play a vital role in ensuring the smooth operation of our practice. This position is ideal for someone who enjoys problem-solving, working in a team, and delivering excellent service in a fast-paced healthcare environment.

• Professionally and politely greet all patients and visitors, both in person and over the phone.

• Handle incoming calls from patients and healthcare professionals, directing them as needed or taking messages.

• Manage administrative queries and requests, acting as a key link between patients and clinicians.

• Schedule, cancel, and rearrange appointments efficiently using the clinical system.

• Provide essential support to clinicians, ensuring smooth daily operations.

• Process medical report requests and handle related fees.

• Maintain a clean and organised reception and waiting area.

Person Specification

Right to work in the UK

Essential

• Right to work in the UK

Skills

Essential

• Previous experience working within a GP surgery, primary care, or healthcare setting.
• Hands-on experience using EMIS patient records system and healthcare software.
• Experience handling confidential patient data and coordinating with medical professionals in a clinical environment.

Desirable

• In-depth understanding of patient confidentiality and GDPR regulations, with experience applying them in a professional setting.
• Demonstrated ability to work efficiently within a team while also working independently when required.

Qualifications

Essential

• Educated to GCSE level (or equivalent), including strong grades in Maths and English.
• Demonstrable competency in written and spoken English, with the ability to draft professional correspondence.

Desirable

• Degree in a relevant field OR equivalent professional experience in an administrative or healthcare setting.
• IT-related qualification or certification

Experience

Essential

• Experience working with IT systems, including Microsoft Office (Word, Excel, Outlook) and data entry software.
• Ability to work in a highly organized, methodical, and detail-oriented manner, ensuring accuracy in all tasks.
• Previous experience in a receptionist, administrative, or customer service role, ideally within a fast-paced environment.

Desirable

• Previous experience working within a GP surgery, primary care, or healthcare setting.
• Hands-on experience using EMIS patient records system and healthcare software.
• Experience handling confidential patient data and coordinating with medical professionals in a clinical environment.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Wyre Forest Health Partnership

Address

Church Street Surgery

Dunley Road

2 Callows Lane

Kidderminster

Worcestershire

DY10 2JG

United Kingdom

Employer's website

https://www.wyreforesthealthpartnership.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Reception

Provide a welcoming and professional service for both Sheffield Futures and tenants, including notifications of arrival.

Act as a first point of contact for those currently using our service, or those wishing to.

Answer telephone calls promptly and direct enquiries appropriately.

Respond to general email and in person enquiries and pass messages to relevant colleagues or signpost as appropriate.

Ensure good working practices are maintained in the building, ensuring all visitors have signed in and are provided with appropriate access while bearing in mind security and GDPR issues.

Undertake training and staff development to provide any necessary cover to maintain minimum administrative staffing levels within Star House.

Ensure the front-of-house area is orderly, safe and welcoming.

Preparing meeting rooms and refreshments

Administration

Monitor and respond to emails received in the Enquiries; Reception and Central Admin Service Requests inboxes and updating records as appropriate.

Assist with the management and maintenance of the internal room booking system.

Receive and distribute postal deliveries.

Accurately input and update referral data on Charity Log for services as required, including Door 43 inputting on a daily basis in preparation for weekly allocation meetings

Gather extra information from clients and referrers to aid allocations process.

Communicate the outcome of allocation meetings to the referrer and client, and record the actions taken.

Book triage appointments for Door 43 clients and manage weekly drop-in appointments.

Support the Senior Administrator to ensure Star House is a safe, clean and welcoming environment

Carry out other general administrative duties as required and directed.

All staff are expected to:

Promote equality of opportunity and take every opportunity to eliminate discrimination in their work.

Take reasonable care with regard to him/her/them as well as for any colleagues or visitors who might be affected by any act or failure to act by the post holder in accordance with Health and Safety at Work.

Ensure that confidentiality around service users and staff members is maintained at all times.

Attend from time to time, training courses, conferences, and other meetings.

Person Specification

Qualifications

Essential

• To have or achieve level 1 English and Maths and to have taken level 2 English and Maths tests prior to completion of their Apprenticeship. (A)
• A commitment to completing all vocational assessments and cconsidering personal goals and development that would help achieve them. (A, I)

Desirable

• Level 2 English and Maths (A)

Experience

Essential

• Ability to promote and uphold Sheffield Futures core values and guiding principles to internal and external customers, young people and colleagues (I, T)
• Basic computer literacy (A, I, T)
• Confident to answer and screen telephone calls and direct them to the right person or department (I, T)
• Demonstrate a commitment to a career in customer services (A, I)
• Friendly, approachable, professional and non-judgemental manner (I)
• Ability to handle sensitive and confidential information in accordance with policies (A, I)
• Ability to work as part of a team and independently with support (A, I, T)
• Frequently and consistently communicate and work with others in the interest of helping customers efficiently. (I)
• Punctual and reliable (A, I)
• Good verbal and written communication skills (A, I, T)
• Ability to listen, gather information and communicate appropriately face to face and over the telephone in a professional, courteous and confident manner (I, T)
• The ability to stay calm in challenging situations (I)
• Able to manage time and prioritise tasks (A, I, T)
• Able to follow instructions and complete work accurately (A, I, T)

Desirable

• A knowledge of Sheffield Futures and the services it provides. (I, T)
• Experience and skills in the use of Microsoft Office particularly Excel, Outlook and Teams (A, I)
• Experience of office administration and customer service, volunteering or work experience (A, I)
• An understanding of GDPR/Data Protection requirements (A, I)
• Previous experience of working in a team and independently (A, I)
• Experience of communicating face to face, over the telephone and in writing with the general public in busy situations (A, I)
• Experience of working to deadlines and deal with conflicting priorities (A, I, T)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Sheffield Futures

Address

Sheffield Futures

Star House

43 Division Street

SHEFFIELD

S1 4GE

United Kingdom

Employer's website

https://www.sheffieldfutures.org.uk (Opens in a new tab)

Job description

Job responsibilities

• To provide an outpatient occupationally focused community mental health service within their area of responsibility (AOR) of the Department of Community Mental Health (DCMH)/liaison role. This will include helping to organise and deliver therapeutic interventions, educational training and mental health promotion initiatives in collaboration with the multi-disciplinary mental health team.
• To carry out initial mental health assessments and subsequent reviews for all personnel referred to the DCMH.
• To be responsible for an identified case load by reviewing client needs with ongoing development and evaluation of individual treatment plans.
• To maintain accurate contemporaneous electronic records and clinical notes of all client contact.
• To provide reports to and maintain effective liaison with referring Medical Officers (MOs), General Practitioners and other relevant professional agencies following initial assessment, on discharge or whenever appropriate.
• To participate in and provide clinical supervision.
• To participate in departmental clinical and business meetings and take the lead in initiatives as directed by the Clinical Lead or Department Manager.
• To recognise limits of competence and seek clinical supervision and/or advice as appropriate.
• To be involved in Health Governance (HG) and take the lead on initiatives (e.g. audits) as directed by the HG lead.
• Deliver up to date, evidence-based interventions for mental health problems based on guidance from the National Institute for Clinical Excellence (NICE) and the National Treatment Agency (NTA).

Person Specification

Experience

Essential

• Must be in date for Basic Life Support (BLS), Anaphylaxis, Automated External Defibrillator (AED) and Infection Prevention and Control (IPC) and be able to provide certification.
• Must have 2 years experience in a Mental Health role.
• Must hold current, valid personal medical indemnity insurance
• To maintain patient safety, support, develop and promote healthcare governance activity and in conjunction with the Medical Facility leadership team focus and drive quality improvement.
• Must be in date and able to provide certification for Safeguarding Children and Young People and Safeguarding Adults up to and including Level 3 training

Qualifications

Essential

• Must either:
• 1.Essential: Experience working within adult mental health services; Experience of working in a Community Mental Health setting; Demonstrable experience of using NICE recommended Psychological interventions for common mental disorders.
• or
• 2.United Kingdom Council for Psychotherapy (UKCP) or British Association for Counselling and Psychotherapy (BACP) registered psychotherapist with post-graduate training and accreditation in NICE recognised modality for common mental disorders (e.g. CBT, Dynamic Interpersonal Therapy (DIT), Interpersonal Psychotherapy (IPT), Counselling for Depression etc).

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Honeybeerecruitment.com Ltd. trading as Military Medical Personnel (MMP)

Address

Bulford

Wiltshire

SP4 9AA

United Kingdom

Employer's website

https://www.militarymedicalpersonnel.com/ (Opens in a new tab)

Job description

Job responsibilities

• To provide an efficient audio, copy typing and word processing service for GPs and Health Professionals as required. This includes the typing of letters, reports, patient referrals, minutes, memorandums, etc. in an accurate and quality manner
• Update SOPs as necessary
• Liaise with secondary and primary care colleagues with regards to waiting times and correspondence
• Prepare invoices for private work.
• Send death certificates/cremation paperwork to the coroners office/undertakers.
• To make appointments and bookings as required.
• To establish and maintain filing and administrative systems so that written or computer information is easily accessible and secure.
• To assist with the gathering of statistics and information when required.
• To provide flexible cover for members of the secretarial team during periods of sickness and annual leave
• To monitor Practice emails
• Liaise with PCSE
• To register permanent, temporary and deduct patients as required
• Apply Practice policies, standards, and guidance
• Participate in audit where appropriate
• To arrange TOPs
• And any other responsibilities that your line manager feels necessary to the role of medical secretary.
• Keep up to date with changes in referrals processes, limited clinical benefits, with regards to secondary and private care
• Action workflow and tasks
• Action workflow from our website
• To retrieve medical records and assist the completion of medical/insurance records.
• File patient records and correspondence in patient medical records
• To receive incoming and initiate outgoing telephone calls to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries
• To maintain the computer clinic system in an accurate and secure manner
• Fulfil a proactive role towards the management of risks in all areas of the practice. This will include risk assessments of situations, taking appropriate action and reporting all incidents, near misses and hazards.
• All employees have a statutory duty of care for their own personal safety and that of others who may be affected by their acts or omissions. Employees are required to co-operate with management to enable the practice to meet its own legal duties and to report any hazardous situations or defective equipment.
• All employees are required to maintain the confidentiality of the public and members of staff in accordance with the Practice policies.
• Keep up to date with changes in clinical processes and new services.
• Promote your own continuing professional development.
• Participate in annual appraisals.

Person Specification

Experience

Essential

• Experience working as a Medical Secretary

Desirable

• Experience of working within a GP practice

Qualifications

Essential

• Educated to GCSE level or equivalent

Desirable

• AMSPAR medical secretarial or equivalent qualification
• RSA stage 2 typing plus audio typing and text processing or equivalent qualification
• Knowledge of SystmOne clinical system

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Probus Surgery

Address

Tregony Road

Probus

Truro

Cornwall

TR2 4JZ

United Kingdom

Employer's website

https://www.probussurgicalcentre.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

JOB DESCRIPTION

Job title: General Practitioner

SUMMARY OF MAIN RESPONSIBILITIES

The post-holder will manage a caseload and deal with a wide range of health needs in a primary care setting, ensuring the highest standards of care for all registered and temporary patients.

SUPERVISORY RESPONSIBILITIES/POSITION IN STRUCTURE

Will report to the partners (Clinically) and to the Practice Manager (Administration)

SPECIFIC DUTIES/RESPONSIBILITIES

Clinical Responsibilities:-

In accordance with the Practice timetable, as agreed, the post-holder will make him/her-self available to undertake a variety of duties including surgery/telephone/video consultations, visiting patients at home, checking and signing repeat prescriptions and dealing with queries, paperwork, reports and correspondence in a timely fashion.

-Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation.

Assessing the health care needs of patients with undifferentiated and undiagnosed problems.

Screening patients for disease risk factors and early signs of illness.

In consultation with patients and in line with current Practice disease management protocols, developing care plans for health.

Providing counselling and health education.

Admitting or discharging patients to and from the caseload and referring to other care providers as appropriate.

Recording clear and contemporaneous consultation notes to agreed standards.

Collecting data for audit purposes and complying with QOF and local incentive scheme requirements.

Delivering enhanced services.

Compiling and issuing computer-generated acute and repeat prescriptions (avoiding hand-written prescriptions whenever possible).

-Prescribing in accordance with the Practice prescribing formulary (or generically) whenever this is clinically appropriate

In general the post-holder will be expected to undertake all the normal duties and responsibilitiesassociated with a GP working within primary care.

Other Responsibilities within the Organisation:-

Awareness of and compliance with all relevant Practice policies/guidelines, e.g. prescribing, confidentiality, data protection, health and safety.

A commitment to life-long learning and audit to ensure evidence-based best practice.

Contributing to evaluation/audit and clinical standard setting within the organisation.

Contributing to the development of computer-based patient records.

Contributing to the summarising of patient records and Read-Coding patient data.

- Attending training and events organised by the Practice or other agencies, where appropriate.

Confidentiality:-

- In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.

- In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential.

- Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Health and Safety:-

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Practice Health & Safety Policy, to include:

- Using personal security systems within the workplace according to Practice guidelines.

- Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks.

- Making effective use of training to update knowledge and skills.

- Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards.

- Reporting potential risks identified

Equality and Diversity:-

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

- Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation.

- Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.

- Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/Professional Development:-

In addition to maintaining continued education through attendance at any courses and/or study days necessary to ensure that professional development requirements for PREP are met, the post-holder will participate in any training programme implemented by the Practice as part of this employment, such training to include:

- Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development.

- Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.

Quality:-

The post-holder will strive to maintain quality within the Practice, and will:

- Alert other team members to issues of quality and risk.

- Assess own performance and take accountability for own actions, either directly or under supervision.

- Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance.

- Work effectively with individuals in other agencies to meet patients needs.

- Effectively manage own time, workload and resources.

Communication:-

The post-holder should recognise the importance of effective communication within the team and will strive to:

- Communicate effectively with other team members.

- Communicate effectively with patients and carers.

- Recognise peoples needs for alternative methods of communication and respond accordingly.

Contribution to the Implementation of Services:-

The post-holder will:

- Apply Practice policies, standards and guidance.

- Discuss with other members of the team how the policies, standards and guidelines will affect own work.

- Participate in audit where appropriate.

Commited to working as part of a multi-disciplinary, multi-agency primary care team

Openness to explore alternative working practices

Person Specification

Qualifications

Essential

• ----------------------------------
• Qualifications & Training
• ----------------------------------
• -MBBS or equivalent medical degree
• -Full registration with GMC
• -Certification of Completion of Training (at time of commencing post)
• -Inclusion on Performers List (at time of commencing post)
• -MRCGP (at time of commencing post)
• -Evidence of a commitment to on-going personal & professional development
• ----------------------------------
• Knowledge & Understanding
• ----------------------------------
• -Understanding the role of medical services in a wider public health agenda
• -Knowledge of the demographic characteristics that affect health and health care in the area
• -Understanding current NHS policies
• ----------------------------------
• Experience
• ----------------------------------
• -Experience of working in primary care in an area with significant health problems
• -Experience of providing primary care
• -Development of areas of clinical expertise
• -Experience of audit and improving care for patients
• ----------------------------------
• Personal Skills and Qualities
• ----------------------------------
• Ability to communicate clearly and effectively in English, both written and verbally.
• Good organisational skills
• Time management skills
• Able to work under pressure
• Working on own initiative
• IT skills (including word processing and database work) as relevant to General Practice
• Committed to quality and patient satisfaction
• Committed to equal opportunities
• ----------------------------------
• Team worker
• ----------------------------------
• Commited to working as part of a multi-disciplinary, multi-agency primary care team
• Openness to explore alternative working practices

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Claremont Clinic

Address

459-463 Romford Road

Forest Gate

London

E7 8AB

United Kingdom

Employer's website

https://www.claremontclinic.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

To provide nursing care to patients in participation with GPs or independently, working to agreed protocols. Required skills (or a willingness to be trained) may include the following (but this list is not exhaustive):

• Vaccinations (with additional paediatric vaccination certification an advantage)
• Wound care management (including compression bandaging, in line with current evidence-based guidelines)
• Ear irrigation
• Routine immunisations and vaccinations given under a Patient Group Direction
• Cervical Screening
• Management of Long-Term Conditions such as asthma, Chronic Obstructive Pulmonary Disease (COPD), diabetes
• Contraceptive pill checks / sexual health

Other Duties and Responsibilities:

• Provide emergency care to patients as necessary and attend annual Basic Life Support and Anaphylaxis training
• Chaperoning and assisting, where appropriate, patients who are being examined.
• Undertake the collection, storage and dispatch of pathological specimens including intravenous blood samples, swabs, smears etc and ensure the cleanliness of any equipment used, as per policy
• Assisting in the implementation and management of appropriate health and safety and infection control policies, as defined in local and national polices
• Contributes to management of stock and ordering stock where required
• Contributes to management of medicines and vaccines as per policy
• To recognise and appreciate that people, both colleagues and service users are different and to act in ways that are consistent with their needs and preferences
• To ensure that all mandatory training is completed as appropriate and does not become outstanding

Person Specification

Experience

Essential

• Experience of working in teams within a clinical setting
• Willing to undertake training relevant to the position
• Accountable to own professional development and performance and act as a role model to others

Desirable

• Experience within a Primary health care setting
• Experience in resource/medicine management
• Experience of using Microsoft office eg. Word, Excel
• Use of clinical systems software e.g. EMIS
• Experience working with Patient Group Directions
• Experience in mentoring student nurses

Personal Attrivutes

Essential

• Good time management with the ability to organise daily tasks and prioritise time sensitive tasks
• Able to deal with change in a rapidly changing environment
• Personable and approachable
• Hard working, reliable and resourceful
• Trustworthy and reliable
• Accountability of own role within a nurse-led service
• Able to build effective working relationships at all levels

Qualifications

Essential

• Registered Nurse with current NMC PIN
• Evidence of continuing professional development

Desirable

• Qualifications and experience in the management of Long-Term
• Conditions such as asthma, COPD and diabetes

Skills & Knowledge

Essential

• Excellent communication skills and the ability to work independently and as part of the wider multi-disciplinary team
• Enthusiastic and motivated to learn new clinical skills where currently not trained

Desirable

• Knowledge of clinical governance issues in Primary Care
• Knowledge of the local and national health policy and the wider health economy

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Bridge View Medical

Address

67 Coronation Road

Bristol

BS3 1AS

United Kingdom

Employer's website

https://bridgeviewmedical.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

• Collaborating with the NHS to encourage our patients' independence, enabling them to enjoy a good quality of life at home
• Providing care and support for many chronically and critically ill patients needing parental nutrition, and occasionally intravenous (IV) or nutritional therapy through courses of IV antibiotics and IVIG's
• Monitoring and delivering nutritional support for patients in the comfort of their own homes
• Visiting many patients daily, connecting and disconnecting patients to a parenteral feeding system, allowing them to receive their essential nutrients
• Facilitating the safe discharge of parenteral nutrition patients in liaison with hospital accounts and providing ongoing support in the community for patients, carers and healthcare professionals
• Managing a patient caseload and fulfilling all nursing requirements in agreement with the Regional Nurse Manager
• Working within the NMC Code of Conduct and professional practice

Person Specification

Qualifications

Essential

• Registered Nurse with a current and valid NMC registration
• A minimum of 1 year post-registration clinical experience
• Driving licence
• Ability to work in a one-to-one patient environment and conduct interactions with confidence and professionalism
• Flexible and adaptable to the changing needs of the business
• Excellent time management skills and the ability to manage own workload
• Benefits
• Private healthcare (including GP appointments)
• Healthcare cashback scheme (including dental, optical & alternative therapies)
• Car/car allowance
• Contributory Pension Scheme (rises with service)
• Role specific tailored training and development plan
• Life Insurance (4 x salary, death in service)
• 25 days holiday (rises to 27 after 5 years service) and ability to buy/sell holidays
• Maternity, Paternity and Adoption Leave
• Professional fees paid
• Bike to work scheme
• Long Service Awards
• Employee Assistance Programme
• Free onsite parking and subsidised canteen
• Blue Light Card
• Company funded family days out
• We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Fresenius Kabi Ltd

Address

Fresenius Kabi Ltd

Fresenius Kabi Ltd

Newcastle upon Tyne

NE1 7RU

United Kingdom

Employer's website

https://www.fresenius-kabi.com/ (Opens in a new tab)

Job description

Job responsibilities

Please refer to the Job Description and Person Specification for the full duties and responsibilities of the role.

Person Specification

Qualifications

Essential

• Educated to GSCE standard (or equivalent), to include English grade C or above
• RSA III (or equivalent) Typing/Word Processing
• Familiar with Microsoft Office based computer packages, including email and internet

Desirable

• ECDL
• Shorthand skills
• Any office based training such as NVQ
• Medical terminology
• Audio typing RSA Stage II (or equivalent)

Experience

Essential

• Experience of working as part of a multi- disciplinary team
• Previous office/secretarial experience

Desirable

• Previous NHS experience
• Previous knowledge of hospital PAS systems

Skills

Essential

• Good communication skills
• Good prioritisation and organisational skills
• Familiar with work based computer systems
• Ability to work under pressure, prioritising work to meet deadlines
• Good telephone manner

Desirable

• Previous waiting list experience
• Medical terminology
• Preparing agendas and minute taking

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Chesterfield Royal Hospital NHS Foundation Trust

Address

Chesterfield Royal Hospital

Chesterfield Road

Chesterfield

S44 5BL

United Kingdom

Employer's website

https://www.chesterfieldroyal.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job Summary:

Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.

Provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.

Job Responsibilities:

• Ensure an effective and efficient reception service is provided to patients and any other visitors to the practice.
• Deal with all general enquiries, explain procedures and make new and follow-up appointments.
• Using your own judgment and communication skills ensure that patients with no prior appointment but who need urgent consultation are seen in a logical and non-disruptive manner.
• Explain practice arrangements and formal requirements to new patients and those seeking temporary cover and ensure procedures are completed.
• Receive and make telephone calls as required. Divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery.
• When necessary, enter requests for home visits onto the computer, ensuring careful recording of all relevant details and where necessary refer to Duty Doctor.
• Action repeat prescription requests and ensure that they are ready for collection by the patient within 48 hours.
• Advise patients of relevant charges for private (non NHS) services, accept payment and issue receipts for same.
• Enter patient information and appropriate codes on to the computer as required.
• Monitor and complete clinical system tasks as required by the Reception Supervisor, Practice Manager and GPs.
• Scan medical documents into clinical computer system and redirect to GPs for action.
• Premises:

• Open up premises at the start of the day when first to arrive, de-activate alarm and make all necessary preparations to receive patients.

• When last to leave at the end of the day, ensure that the building is totally secured, internal lights are off and the alarm activated.

• Undertake any other additional duties appropriate to the post as requested by the Reception Supervisor or the Practice Manager.
• Attend team and practice meetings.

Give results and/or information to the patient as directed by the doctors.

• Accept and ensure all specimens are clearly labelled and pass on to Healthcare staff for appropriate recording prior to collection by hospital transport.

Confidentiality:

• In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
• In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential.
• Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Health & Safety:

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, to include:

• Using personal security systems within the workplace according to practice guidelines.
• Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks.
• Making effective use of training to update knowledge and skills.
• Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards.
• Reporting potential risks identified to the Health and Safety Team immediately.

Equality and Diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

• Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation.
• Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.
• Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/Professional Development:

The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:

• Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
• Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.
• Attending all training courses and sessions deemed as mandatory by the Practice Manager.

Quality:

The post-holder will strive to maintain quality within the practice, and will:

• Alert other team members to issues of quality and risk.
• Assess own performance and take accountability for own actions, either directly or under supervision.
• Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance.
• Work effectively with individuals in other agencies to meet patients needs.
• Effectively manage own time, workload and resources.

Communication:

The post-holder should recognise the importance of effective communication within the team and will strive to:

• Communicate effectively with other team members.
• Communicate effectively with patients and carers.
• Recognise peoples needs for alternative methods of communication and respond accordingly.

Contribution to the Implementation of Services:

The post-holder will:

• Apply practice policies, standards and guidance.
• Discuss with other members of the team how the policies, standards and guidelines will affect own work.
• Participate in audit where appropriate.

Person Specification

Qualifications

Essential

• 3 GCSE's grade A to C, one of which to be English

Experience

Desirable

• Experience of working in a GP Practice.
• Receptionist experience.

Employer details

Employer name

Southgates Medical Centre & The Woottons Surgery

Address

Southgates Medical Centre

41 Goodwins Road

King's Lynn

Norfolk

PE30 5QX

United Kingdom

Employer's website

https://southgatesandwoottonssurgeries.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

For more details about this role and the responsibilities please see attached full Job Description and Person Specification.

Person Specification

Qualifications

Essential

• Medical Degree

Desirable

• MRCPsych OR MRCPsych equivalent approved by the Royal College of Psychiatrists.

Eligibility

Essential

• Specialist Register
• GMC Registration

Desirable

• Approved Clinician

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Greater Manchester Mental Health NHS Foundation Trust

Address

Rawnsley Building, Manchester Royal Infirmary

Oxford Road

Manchester

M13 9WL

United Kingdom

Employer's website

https://www.gmmh.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Primary Responsibilities:

• Providing high-quality nursing care to the practice population.
• Undertaking Practice Nurse clinics.
• Long-term condition reviews and management within competence.
• Wound care, including removal of sutures/staples.
• Venepuncture.
• ECGs.
• Immunisations and vaccinations.
• Cervical screening, if qualified.
• Health promotion and preventative care.
• Requesting and interpreting investigations within scope of practice.
• Maintaining accurate clinical records.
• Recognising when patients require GP or other clinical input.
• Working within the NMC Code and own scope of practice.

Secondary Responsibilities:

• Clinical audit.
• Quality improvement.
• Significant events and learning.
• Supporting practice initiatives.
• Training and development.
• Supporting infection prevention and control.
• Safeguarding.
• Other duties appropriate to the role.

Generic Responsibilities:

• Equality, Diversity & Inclusion
• Confidentiality
• Health & Safety
• Infection Control
• Information Governance
• Safeguarding
• Professional development
• Clinical governance
• Practice policies and procedures

Person Specification

Clinical Knowledge and skills

Essential

• Experience of Practice Nurse skills including wound care, ECG, venepuncture, immunisations, new patient medicals and womans health (cervical cytology, contraception etc.)
• Request pathology tests and process the results, advising patients accordingly
• Understanding of the importance of evidence-based practice
• Ability to promote best practice regarding nursing matters
• Ability to work within own scope of practice and understand when to refer to GPs
• Good clinical system IT knowledge and an ability to record accurate clinical notes
• Ability to communicate complex and sensitive information effectively with people by telephone, email and face to face
• Understanding of safeguarding adults and children
• Understanding and knowledge of healthcare provision in GP surgeries, QOF and enhanced service
• Effectively able to communicate and understand the needs of the patient

Desirable

• Broad knowledge of clinical governance
• Knowledge of public health issues in the local area
• Awareness of issues within the wider health arena and knowledge of health promotion strategies
• Knowledge of national standards that inform general practice (NSF NICE guidelines)

Personal Qualities

Essential

• Effective time management (planning and organising)
• Ability to follow legal, ethical and professional policies/local policies/procedures and codes of conduct
• Understand the requirement for PGDs and associated policy
• Ability to use own initiative, discretion, and sensitivity
• Able to get along with people from all backgrounds and communities, respecting lifestyles and diversity
• Ability to identify risk and assess/manage risk when working with individuals
• Ability to work as a team member and autonomously
• Good interpersonal and organisational skills
• Sensitive and empathetic in distressing situations
• Commitment to ongoing professional development
• Clear, polite telephone manner

Desirable

• Demonstrate personal accountability, emotional resilience and work well under pressure
• Knowledge of IT systems including the ability to use word processing skills, emails and the internet

Other requirements/wider responsibilities

Essential

• Disclosure Barring Service (DBS) check
• Occupational Health clearance
• Meet the requirements and produce evidence for professional revalidation
• Evidence of CPD commensurate with the role
• Flexibility to work outside core office hours

Desirable

• Access to own transport and ability to travel across the locality

Experience

Essential

• Broad knowledge of general practice and experience of working as a Practice or Community Nurse
• Experience with chronic disease management
• Experience of working autonomously
• Experience of infection prevention and control measures
• Experience of managing elderly and housebound patients

Desirable

• Experience of quality initiatives, i.e., benchmarking
• An appreciation of the NHS landscape including the relationship between individual organisations, PCNs and the commissioners

Qualifications

Essential

• Registered Nurse

Desirable

• Mentor or teaching qualification
• Family Planning qualification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Hartwood Healthcare

Address

Hartcliffe Health Centre

Hareclive Road

Bristol

BS13 0JP

United Kingdom

Employer's website

https://www.hartwood.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

UNLOCK YOUR BEST WORK LIFE

+ MAKE A DIFFERENCE TO EVERY LIFE

We have an exciting opportunity for an Advanced Nurse Practitioner to join our Substance Misuse team at HMP Belmarsh, a category A Prison located in London

37.5HRS

Salary

This position is full time, youll receive an annual salary up to £71,152per annum

Bespoke induction, including our Introducing Health in Justice training course

Competency framework

Regional and national career development opportunities

Our bespoke Learning Management System to address your learning needs

Support from the wider team

Candidates are required to have a Legal right to work in the UK and due to the nature of the role, offers of employment will be subject to additional vetting and security checks.

Person Specification

Qualifications

Essential

• Please click on the advert to view the full job description

Desirable

• Please click on the advert to view the full job description

Experience

Essential

• Please click on the advert to view the full job description

Desirable

• Please click on the advert to view the full job description

Additional Criteria

Essential

• Please click on the advert to view the full job description

Desirable

• Please click on the advert to view the full job description

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Practice Plus Group - Health in Justice

Address

HMP Belmarsh

Western Way

London

SE28 0EB

United Kingdom

Employer's website

https://practiceplushij.com/ (Opens in a new tab)

Job description

Job responsibilities

Provide high quality, patient centred primary care by assessing, diagnosing, and managing a broad range of acute and chronic conditions. Deliver consultations via face to face, telephone, and digital platforms, and develop appropriate management plans. Prescribe medications, request and interpret investigations, and make referrals to secondary care where required. Promote health and wellbeing through preventative care and patient education. Maintain accurate clinical records and work collaboratively within a multidisciplinary team to ensure safe, effective, and efficient patient care

Person Specification

Qualifications

Essential

• Fully qualified GP with GMC registration and inclusion on the GP Register
• Licence to practice and evidence of ongoing CPD

Desirable

• Experience of working within the NHS
• Experience of working in primary care

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Ashington House Surgery

Address

Ashington Way

Swindon

Wiltshire

SN25 4XF

United Kingdom

Employer's website

https://www.ashingtonhouse.com/ (Opens in a new tab)

Job description

Job responsibilities

Equality, Diversity & Inclusion

A good attitude and positive action towards ED&I create an environment where all individuals are able to achieve their full potential. Creating such an environment is important for three reasons: it improves operational effectiveness, it is morally the right thing to do, and it is required by law.

Patients and their families have the right to be treated fairly and be routinely involved in decisions about their treatment and care. They can expect to be treated with dignity and respect and will not be discriminated against on any grounds including age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. Patients have a responsibility to treat other patients and our staff with dignity and respect.

Staff have the right to be treated fairly in recruitment and career progression. Staff can expect to work in an environment where diversity is valued, and equality of opportunity is promoted. Staff will not be discriminated against on any grounds including age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. Staff have a responsibility to ensure that you treat our patients and their colleagues with dignity and respect.

Safety, Health, Environment and Fire

The INT is committed to supporting and promoting opportunities for staff to maintain their health, well-being and safety. You have a duty to take reasonable care of health and safety at work for you, your team and others, and to cooperate with employers to ensure compliance with health and safety requirements. All personnel are to comply with the Health and Safety at Work Act 1974, Environmental Protection Act 1990, Environment Act 1995, Fire Precautions (workplace) Regulations 1999 and other statutory legislation.

Confidentiality

This INT is committed to maintaining an outstanding confidential service. Patients entrust and permit us to collect and retain sensitive information relating to their health and other matters, pertaining to their care. They do so in confidence and have a right to expect all staff will respect their privacy and maintain confidentiality at all times. It is essential that if, the legal requirements are to be met, and the trust of our patients is to be retained that all staff protect patient information and provide a confidential service.

Quality and Continuous Improvement

The INT will continually strive to improve work processes which deliver health care with improved results across all areas of our service provision. We will promote a culture of continuous improvement, where everyone counts and staff are permitted to make suggestions and contributions to improve our service delivery and enhance patient care.

Collaborative Working

All staff are to recognise the significance of collaborative working. Teamwork is essential in multidisciplinary environments. Effective communication is essential, and all staff must ensure they communicate in a manner which enables the sharing of information in an appropriate manner.

Delivery

The project will initially concentrate on those frail patients who have been admitted to hospital and will look at opportunities to review the patients care and consider how the INT frailty team and support a timely and safe discharge for the patient, looking at maximise resources within community so that patients can return to their preferred place of care. It is anticipated that this initial work stream will be established within 3 months of the being in post. Alongside this work will be undertaken to review hospital discharges of frail patients to ensure that the wrap around care and needs of the patient are met, in order to prevent a re-admission.

One this is an established process with daily MDT and mapped resource next steps will be to look at proactive care and disease monitoring to ensure that patients stay well and are able to manage their own health within our community.

Person Specification

Qualifications

Essential

• Qualified GP
• Vocational Training Certificate, or equivalent JCPTGP
• General Practitioner Certificate of Completion of Training

Desirable

• MRCGP
• Diploma in Geriatric Medicine a grant toward completing this qualification can be given
• Recognised qualifications for GP registrar training

Clinical Knowledge

Essential

• Outstanding level of clinical knowledge and skills commensurate with that of an experienced GP
• Understands the importance of evidence based practice and clinical effectiveness

Desirable

• Knowledge of the current issues facing primary care and the wider NHS

Personal Qualities

Essential

• Polite and confident
• Flexible and cooperative
• Motivated & forward thinker
• Problem solver with the ability to process information accurately and effectively, interpreting data as required
• High levels of integrity and loyalty
• Sensitive and empathetic in distressing situations
• Ability to work under pressure
• Effectively able to communicate and understand the needs of the patient
• Commitment to ongoing professional development
• Effectively utilises resources
• Punctual and committed to supporting the team effort
• A demonstrable commitment to professional development
• Evidence of recent self directed learning or development
• Ability to use own judgement, resourcefulness, and common sense
• Observance of strict confidentiality

Experience

Essential

• Experience of working in a primary care environment
• Experience of continued professional development
• Experience of effective multi-disciplinary team MDT working across sectors

Desirable

• Experience of GP QOF system and clinical audit
• Two years as a salaried GP or locum
• Experience of medicines management
• Experience of ICB, ICS initiatives
• General understanding of the GMS contract

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Helston Medical Centre & Porthleven Surgery

Address

Trelawney Road

Helston

Cornwall

TR13 8AU

United Kingdom

Employer's website

https://www.helstonmedicalcentre.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Key Responsibilities

Financial Resilience and Advice

Carry out holistic financial wellbeing assessments.

Complete welfare benefit and income maximisation checks.

Support residents with applications for benefits, grants and local support schemes.

Assist with evidence gathering, forms and appeals where appropriate.

Provide budgeting and financial capability support.

Identify opportunities to increase household income and reduce financial pressures.

Refer specialist debt, legal and housing matters to appropriate partners.

Neighbourhood Outreach

Deliver advice sessions within GP surgeries and community venues.

Accept referrals from GPs, practice teams, social prescribers and community partners.

Conduct outreach work across local neighbourhoods.

Undertake home visits where appropriate.

Provide responsive support to residents experiencing financial crisis.

Partnership Working

• Build strong relationships with local VCSE organisations.
• Develop referral pathways with advice services and community groups.
• Work collaboratively with organisations such as Citizens Advice, Age UK, housing providers, family support services and energy advice providers.
• Attend neighbourhood MDT and partnership meetings.
• Promote available services and support opportunities across the local community.

Case Management

• Maintain accurate and confidential client records.
• Monitor outcomes and impact.
• Produce reports demonstrating the difference made for local residents.
• Ensure compliance with safeguarding, information governance and data protection requirements.

Person Specification

Qualifications

Essential

• A-levels at grades A*C or equivalent

Experience

Essential

• Experience supporting people facing financial hardship.
• Knowledge of welfare benefits and income maximisation.
• Experience of working within advice, housing, health, social care or community sectors.
• Ability to manage a caseload and work independently.
• Excellent communication and relationship-building skills.
• Ability to explain complex information in simple, accessible language.
• Commitment to reducing inequalities and improving outcomes for vulnerable residents.
• Full driving licence and access to a vehicle.

Desirable

• Experience within Citizens Advice, Age UK, housing associations or welfare rights services.
• Experience of social prescribing or community outreach.
• Knowledge of debt advice and financial capability approaches.
• Understanding of primary care and neighbourhood health models.
• Advice Quality Standard or similar advice-sector experience.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Wyre Forest Health Partnership

Address

David Corbet House

Callows Lane

Kidderminster

Worcestershire

DY10 2JG

United Kingdom

Employer's website

https://www.wyreforesthealthpartnership.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job Summary

The Data assistant will assist in the effective delivery of enhanced services by ensuring the accurate collection, validation, monitoring and reporting of clinical and operational data. The post holder will work closely with clinical and administrative teams to maximise performance against contractual requirements, and support the submission of claims and performance data.

Key Responsibilities

Data Management

• Provide support with the collection, validation and maintaining accurate data relating to enhanced services.
• Ensure data is recorded correctly within the clinical system and on CQRS.
• Monitor data quality and resolve discrepancies in collaboration with clinical and administrative staff.

Enhanced Services and Claims Support

• Support clinical teams by generating searches, recalls and patient lists.
• Ensure claims are submitted accurately and within required timescales.
• Assist with audits and validation exercises to maximise income and performance.
• Assist with the administration of Learning Disability Reviews.
• Involvement with organisation and administration of the annual Flu/Covid campaign
• Assist with completion of monthly NHS H/C, LARC and FP34s claims
• Oversee recalls and monitoring of Diabetic eye screening and Cervical screening

Performance Monitoring

• Analyse performance data and identify trends, gaps and opportunities for improvement.
• Provide regular performance reports to the Business Manager and clinical leads.
• Support the implementation of action plans to improve achievement of service targets.
• Monitor Key Performance Indicators (KPIs) and escalate risks where appropriate.

System Administration

• Maintain clinical system searches and reporting templates.
• Support clinical staff with accurate coding and data entry processes.
• Promote best practice in clinical coding and data quality.
• Assist with system updates and changes affecting enhanced services.

Communication

• Work collaboratively with GPs, nurses, healthcare assistants and administrative staff.
• Liaise with external organisations where required regarding enhanced service delivery.
• Communicate performance information clearly and professionally.

Governance and Compliance

• Maintain confidentiality in accordance with GDPR and NHS information governance requirements.
• Comply with practice policies and procedures.
• Support quality improvement initiatives and clinical audits.
• Ensure data is managed securely and accurately.

Person Specification

Essential

• Experience working within an NHS GP practice or primary care setting.
• Knowledge of Enhanced Services and NHS contractual requirements.
• Experience using clinical systems such as EMIS Web, SystmOne or Vision.
• Strong analytical and reporting skills.
• Excellent attention to detail and data accuracy.
• Good organisational and time management skills.
• Proficiency in Microsoft Excel, Word and Outlook.
• Excellent communication and interpersonal skills.

Desirable

• Knowledge of QOF, Enhanced Services and Primary Care Network contracts.
• Experience using population health management tools.
• Understanding of clinical coding standards.
• Experience supporting quality improvement projects.

Key Skills

• Clinical systems expertise
• Excel skills
• Problem solving
• Accuracy and attention to detail