Job description

Job responsibilities

Helping others improve and turn their lives around theres no better feeling. Its what we do for thousands of people at more than 150 sites across the UK. Be a part of it.

We are currently looking for Night Support Workers to join our dedicated team at Cygnet Clynsaer, a specialist residential service set in the beautiful Welsh countryside near Llandovery, Carmarthenshire.

Please note: due to current sponsorship allocation limitations, we are unable to offer visa sponsorship for this role.

New starter bonus: £1,000 payable upon successful completion of probation. Current employees can also receive a £500 refer-a-friend bonus when their referral successfully passes probation.

Salary: £13.90 per hour

Support Worker Jobs in Llandovery, Carmarthenshire

Located in the peaceful countryside of Cynghordy near Llandovery, Cygnet Clynsaer, formerly Oakview Care, provides specialist residential support for adults with learning disabilities, complex needs and behaviours that may challenge.

Our focus is on helping individuals develop skills, increase independence and engage meaningfully with their local communities while receiving high-quality, person-centred care.

Whether you're looking for your first role in care or bringing existing experience, this could be the perfect opportunity to build a rewarding career in health and social care.

About the Role

This is a full-time Support Worker position working within a 24-hour, seven-day-a-week service. You will be working night shifts which w ill be 12 hours.

As a Support Worker, you'll play a vital role in helping the people we support achieve their goals and enjoy the best possible quality of life.

• Providing compassionate, person-centred support while promoting dignity, choice and respect

• Supporting individuals with personal care and daily living activities

• Assisting with meal preparation and encouraging healthy lifestyles

• Maintaining a safe, clean and comfortable home environment

• Helping individuals develop independence and essential life skills

• Supporting access to education, leisure and community activities

• Following support plans, positive behaviour support strategies and risk assessments

• Administering medication following training and competency assessments

• Maintaining accurate records and contributing to effective handovers

• Working collaboratively with colleagues, families and healthcare professionals

What We're Looking for...

You don't need previous care experience to join us. We provide comprehensive induction training and ongoing support.

• Caring, compassionate and patient

• Passionate about making a positive difference

• Positive, reliable and enthusiastic

• Strong communicators

• Team players with a willingness to learn

• Committed to delivering excellent care and support

• No previous experience required - full training provided

Why Choose Cygnet?

At Cygnet, we invest in our people because we know they make all the difference.

• Free meal during shifts

• Paid breaks

• Free onsite parking

• Fully paid induction and training

• Ongoing learning and development opportunities

• Apprenticeship programmes and career progress ion pathways

• Expert supervision and support

• 28 days annual leave

• Enhanced maternity benefits

• Free Health Cash Plan

• 24-hour GP support line

• Life assurance cover

• Free eye tests

• Car lease discounts

• Discounted gym memberships

• Mortgage broker and insurance support

• Contributory pension scheme

• Free enhanced DBS check

• Blue Light Card discounts

• Reward Gateway employee benefits platform

Frequently Asked Questions

Do I need experience to become a Support Worker?

No. Full training, induction and ongoing support are provided, making this a great opportunity for anyone starting a career in care.

Where is Cygnet Clynsaer?

Cygnet Clynsaer is located in Cynghordy near Llandovery, Carmarthenshire, surrounded by the beautiful Welsh countryside.

What type of people will I support?

You will support adults with learning disabilities, complex needs and behaviours that may challenge, helping them live fulfilling and independent lives.

Ready to Make a Difference?

If you're looking for a rewarding Support Worker job in Carmarthenshire where you can build a meaningful career while making a genuine difference to people's lives, we'd love to hear from you.

What next?

If you care about making a difference we want to talk to you.

Click the button to apply

Person Specification

General Requirements

Essential

• Please refer to job description above

Desirable

• Please refer to job description above

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Cygnet Health Care

Address

Llandovery

SA20 0LP

United Kingdom

Employer's website

https://www.cygnethealth.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Helping others improve and turn their lives around theres no better feeling. Its what we do for thousands of people at more than 150 sites across the UK. Be a part of it.

Make a difference in your local community

Helping others improve and turn their lives around is one of the most rewarding things you can do. At Cygnet, this is what we do every day for thousands of people across more than 150 services and sites throughout the UK.

We are looking for a confident, compassionate and committed Care & Support Worker to join our team at Cygnet Hospital Kewstoke, located on Beach Road in the coastal village of Kewstoke, near Weston-super-Mare.

This is more than just a care job. It is an opportunity to be part of a local team making a positive difference in peoples lives, supporting recovery, promoting independence and helping to build trust with the wider Kewstoke and Weston-super-Mare community.

If you are looking for a rewarding Care & Support Worker job in Kewstoke, a mental health support worker role near Weston-super-Mare, or a career in health and social care where you can genuinely make an impact, we would love to hear from you.

About Cygnet Hospital Kewstoke

Cygnet Hospital Kewstoke provides care and support for men and women with mental health needs, including emergency admissions, rehabilitation pathways and specialist support for individuals with complex mental health presentations.

Set within more than 16 acres of landscaped grounds and overlooking the Bristol Channel, our peaceful beachside location helps us pr ovide a calm, therapeutic and recovery-focused environment. The hospital offers a broad range of therapies including CBT, Schema Therapy, EMDR and DBT, supporting service users to build confidence, develop coping strategies and work towards their personal goals.

As part of our team, you will play an important role in delivering safe, respectful and person-centred care every day.

A local role with real purpose

We know how important Cygnet Hospital Kewstoke is to the local area. We want to continue building strong, positive relationships with the community by being a responsible local employer, providing high-quality care and supporting people to recover in a safe and therapeutic environment.

By joining us as a Care & Support Worker in Kewstoke, you will help us:

• Deliver compassionate care that makes a real difference
• Support people through some of the most difficult times in their lives
• Promote dignity, independence and hope
• Contribute to a safer, more supportive therapeutic environment
• Be part of a team that local people can feel proud of

About the Role

This role involves working 12-hour shifts, with a mixture of day and night shifts.

Salary: £13.45 per hour.

As a Care & Support Worker, you will support service users with their day-to-day needs, emotional wellbeing and recovery journey. You will work closely with nurses, therapists and wider clinical teams to provide consistent, compassionate and safe support.

Your day-to-day responsibilities will include:

• Offering enhanced care using a flexible and person-centred approach
• Providing physical and emotional support to people in our care
• Building positive, professional and trusting relationships with service users
• Learning about each individuals needs and supporting them in the most appropriate way
• Assisting with medical, welfare and personal support needs
• Reporting on medical and welfare needs as required
• Supporting safeguarding practices and maintaining professional boundaries
• Helping to maintain a safe, clean and therapeutic environment
• Encouraging independence, confidence and positive daily routines
• Working as part of a supportive multidisciplinary team

You are...

We are looking for people who care deeply about making a difference.

• Genuinely driven to improve peoples lives
• Compassionate, patient and respectful
• Confident working in a mental health care environment
• An excellent communicator
• A good team player
• Sensitive and intuitive in your approach
• Reliable, resilient and willing to learn
• Passionate about empowering people and supporting independence

Previous experience in care, mental health, support work or healthcare can be helpful, but your values, attitude and commitment to outstanding care are just as important.

Why Cygnet?

At Cygnet, we support our people to grow their careers, gain new skills and keep stepping up. You will be joining a team where your work matters and where you will be supported to develop.

• Excellent career prospects
• Opportunities for further learning through our apprenticeship scheme
• Expert supervision and support
• Employee referral scheme
• Free Health Cash Plan
• 24-hour free GP support line
• Free life assurance cover
• Free eye tests
• Car lease discounts
• Discounted gym membership
• Free mortgage broker and insurance support
• Pension scheme
• Employee NHS discount savings
• Cycle to Work scheme
• Smart Health Toolkit, including fitness programmes, nutrition consultation and health checks

Frequently Asked Questions

Where is Cygnet Hospital Kewstoke located?

Cygnet Hospit al Kewstoke is located on Beach Road in Kewstoke, just outside Weston-super-Mare in North Somerset, overlooking the Bristol Channel.

What type of role is this?

This is a Care & Support Worker role in a mental health hospital, supporting people with emotional, physical and welfare needs as part of their recovery journey.

What shifts will I work?

You will work 12-hour shifts, with a mixture of days and nights.

How much does the role pay?

The role pays £13.45 per hour.

Is this role suitable for someone local to Kewstoke or Weston-super-Mare?

Yes. This is a great opportunity for someone from Kewstoke, Sand Bay, Worle, Weston-super-Mare, North Somerset or the surrounding area who wants a meaningful local role in health and social care.

Is sponsorship available?

Due to limits on sponsorship allocations, we are not currently in a position to offer sponsorship to new candidates for this role.

Ready to make a positive difference?

If you care about making a difference, we want to talk to you.

Join Cygnet Hospital Kewstoke as a Care & Support Worker and help us provide safe, compassionate and recovery-focused care in the heart of the local community.

Apply now to start your career with Cygnet.

We reserve the right to close this vacancy early if we receive sufficient applications. If you are interested, please submit your application as early as possible.

What next?

If you care about making a difference we want to talk to you.

Click the button to apply

Person Specification

General Requirements

Essential

• Please refer to job description above

Desirable

• Please refer to job description above

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Cygnet Health Care

Address

Taunton

BS22 9UZ

United Kingdom

Employer's website

https://www.cygnethealth.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Helping others improve and turn their lives around there's no better feeling. Its what we do for thousands of people at more than 150 sites across the UK. Be a part of it.

We are looking for confident and experienced Bank Healthcare Assistants with a passion for delivering outstanding care.

Tupwood Gate Nursing Home, which is rated Good by the CQC and has been awarded Platinum Accreditation in the Gold Standards Framework for 4 years in a row, is located in the quiet residential town of Caterham in Surrey. The care and warmth at Tupwood Gate is clear to see the moment you arrive.

Tupwood Gate Nursing Home provides outcome focused care for adults who may be physically frail, a diagnosis of dementia or Alzheimers disease.

Tupwood Gate provide short stay or longer term care, offering award winning end of life care.

At Cygnet, our perks go way beyond pension schemes and excellent professional development.

You'll also enjoy shopping, travel and leisure discounts as well as a range of healthcare and financial benefits to support you to be happy both in and out of work.

Apply now to enjoy excellent career prospects while reaping the rewards of making a difference to others every day.

Your day-to-day

• Offer enhanced care with a flexible learning approach for all the people in our care

• Provide guidance & encouragement through physical & emotional support

• Learn about individuals specific needs & provide help in the most appropriate way

• Assist with medical & welfare needs

• Report on medical & welfare needs as required

• Safeguard

• Maintain a safe, clean environment for all

You are

• Genuinely driven with a desire to make a real difference in peoples lives

• Experienced in a residential/nursing home setting

• An excellent communicator & a good team player

• Sensitive & intuitive with the energy required to provide a trusting, stimulating & varied environment

• Passionate about empowering & supporting service user independence

Why Cygnet? We'll offer you

• £14.91 per hour (£13.30 per hour plus 12.1% holiday allowance)

• Flexible working

• Regular coaching & appraisal

• Expert supervision & support

• Free Health Cash plan

• 24 hours free GP support line

• Free life assurance cover

• Free eye tests

• Car lease discounts

• Discounted gym membership

• Free mortgage broker and Insurance cover

• Pension scheme

• Employee NHS - discount savings & Cycle to Work scheme

• Smart Health Toolkit- Providing you with Fitness Programmes, Nutrition consultation and Health checks

Ready to make a positive change? Please click on the apply now link below.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

What next?

If you care about making a difference we want to talk to you.

Click the button to apply

Person Specification

General Requirements

Essential

• Please refer to job description above

Desirable

• Please refer to job description above

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Cygnet Health Care

Address

Caterham

CR3 6YE

United Kingdom

Employer's website

https://www.cygnethealth.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

• Role: Primary Care Healthcare Assistant
• Location: Dagenham
• Part-time roles available

We are seeking an enthusiastic and motivated Healthcare Assistant (HCA) to join our established team and be part of a company that genuinely makes a difference to patient care.

The Healthcare Assistant plays a vital role within the GP Practice team, supporting the delivery of the full range of NHS Primary Medical Services. You will work alongside our friendly, patient-focused clinical and management teams, providing essential support to ensure high-quality, safe, and compassionate care for all patients.

This role requires autonomy, discretion, empathy, and sensitivity, maintaining the highest standards of confidentiality and professionalism at all times.

This is an excellent opportunity for someone who wants to make a real impact on patients’ lives while working in a supportive, patient-committed team.

Key Responsibilities

• Phlebotomy
• B12 injections
• Flu vaccinations
• Recording observations such as:
  • Blood pressure
  • Pulse
  • Temperature
  • Height and weight
  • BMI calculations
• Undertake tasks and duties delegated by clinical and management staff
• Conduct procedures such as blood pressure monitoring, new patient checks, and basic clinical observations
• Support the practice with ordering supplies and equipment
• Assist in the sterilisation and preparation of equipment
• Maintain accurate records and documentation as required
• Work collaboratively to support smooth clinical operations

Requirements

• Basic literacy and numeracy skills
• Basic computer skills and ability to use practice software
• Demonstrates an understanding of general practice workflows
• Ability to work professionally, sensitively, and empathetically

Who we are

Omnes Healthcare is a growing, forward-thinking organisation delivering NHS Primary and Secondary Care services since 2006. Supporting patients across multiple sites, we combine clinical excellence with innovation to improve lives.

As part of the Evergreen Group, we also lead on digital health and genomics projects, including the Evergreen Life app, which empowers people to take control of their health.

Our mission is to enhance healthy and happy life years through high-quality, personalised, and accessible care. Our vision is to be a trusted leader in healthcare, known for innovation, compassion, and real impact.

We live by four core values:

• Caring – Respect and compassion in everything we do
• Inclusive – Empowering diverse voices and teamwork
• Evolving – Driving continuous improvement and innovation
• Ambitious – Striving for high standards and real impact

Whether your role is clinical or corporate, it matters. We’re committed to creating a positive, inclusive, and supportive environment where all colleagues can thrive.

Omnes Healthcare are an inclusive employer. If you require any adjustments during the recruitment process, we will be more than happy to help.

Benefits –

• 25 days holiday plus bank holidays, plus an extra day off for your birthday
• Excellent work-life balance
• Clinical progression and training cost support
• Full indemnity cover for all work undertaken
• NHS Discount & Support Schemes
• Employee Assistance Programme
• Sick pay, enhanced maternity/paternity leave
• Salary sacrifice schemes (electric car, cycle to work)
• Life insurance (3x salary), healthcare cash plan, charitable giving scheme

Apply today to join a patient-focused, innovative team and make a real difference in health care.

#indeed1

Person Specification

Qualifications

Essential

• -------

Desirable

• Requirements
• Basic literacy and numeracy skills
• Basic computer skills and ability to use practice software
• Demonstrates an understanding of general practice workflows
• Ability to work professionally, sensitively, and empathetically

Experience

Essential

• -------

Desirable

• Requirements
• Basic literacy and numeracy skills
• Basic computer skills and ability to use practice software
• Demonstrates an understanding of general practice workflows
• Ability to work professionally, sensitively, and empathetically

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Omnes Healthcare Limited

Address

Camberwell

--

Dagenham

East London

SE5 7AQ

United Kingdom

Employer's website

http://omneshealthcare.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please download a copy of the job description (see documents to download section below) for full details of the main responsibilities for this role.

At CWP, our recruitment selection processes are based on both competence (see person specification for details) and values.

CWP recruits people that can demonstrate the Trusts Values in their everyday life and we use a values-based approach in our interviews, which explores not only what you do but how and why you do it.

Before applying, we encourage you to review the Trusts Values and think about how these align with your own personal values. The supporting information section in your application should reflect your understanding of the Trusts Values and associated behaviours and you should provide examples from your work experience and/or personal life which demonstrate these values through your behaviours.

An applicant guide to help and support you through your recruitment journey can be accessed at the bottom of this page. Further help and support for completing your application can be accessed via our website. If you need any further guidance to help you complete your application, contact our recruitment team via email at: [email protected] or by calling 01244 393100.

If you have a disability that meets the definition set out in the Equality Act 2010, and you can show that you meet the essential criteria described in the person specification for an available position, please answer YES to the question: Do you wish to be considered under the Guaranteed Interview Scheme?

Please inform the team if you have any special support needs to be considered as part of the interview and selection processes.

The trust offers a Guaranteed Interview Scheme to any armed forces community applicants who meet the essential criteria for the post and encourages applications from armed forces reservists or cadet force adult volunteers.

Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. You are encouraged to enrol for the DBS Update Service. A small annual fee of £16 per year applies.

New entrants to the NHS will commence on the minimum of the scale stated above.

Applicants are advised to apply early as if a large number of applications are received for this post we reserve the right to close the vacancy prior to the advertised date.

Good luck with your application. We hope to welcome you to Team CWP very soon!

Person Specification

Qualifications

Essential

• MB BS or equivalent medical qualification.

Desirable

• Qualification or higher degree in medical education, clinical research or management.
• MRCPsych
• Additional clinical qualifications.

Eligibilty

Essential

• Fully registered with the GMC with a licence to practise at the time of appointment.
• Included on the GMC Specialist Register OR within six months.
• Approved clinician status OR able to achieve within 3 months of appointment
• Approved under S12 OR able to achieve with 3 months of appointment

Desirable

• In good standing with GMC with respect to warning and conditions on practice

Clinical Skills, Knowledge and Experience

Essential

• Excellent knowledge of working with this cohort of patients
• Excellent clinical skills using bio-psycho-social perspective and wide medical knowledge
• Excellent oral and written communication skills in English
• Able to manage clinical complexity and uncertainty
• Makes decisions based on evidence and experience including the contribution of others
• Able to meet duties under MHA and MCA

Desirable

• Wide range of specialist and sub-specialist experience relevant to post within NHS or comparable service

Trust Values

Essential

• Demonstrate alignment with Trust Values (6 C's: Commitment, Communication, Care, Courage, Compassion, Competency)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Cheshire and Wirral Partnership NHS Foundation Trust

Address

Chester

Chester

CH2 1BQ

United Kingdom

Employer's website

https://www.cwp.nhs.uk/about-us/working-for-us/ (Opens in a new tab)

Job description

Job responsibilities

Rota Management and Coordination

• Lead in the management of the Severnside operational rota, including proactive planning (including for bank holidays) and responding to short notice absence/changes

• Manage the day-to-day upkeep of RotaMaster, ensuring accurate session data, shift information, and reporting.

• Support the timely and accurate recording of sessional cover, shift status, special rates, and sickness episodes.

• Take responsibility for short-notice cover arrangements, applying agreed escalation processes and communicating with relevant staff and managers.

• Allocate and process New Starter and CHOC forms in accordance with agreed timescales

• Build and maintain strong working relationships and great communication with the Service Delivery Team

• Build and maintain strong working relationships and great communication with the Clinical Admin Team

Team Leadership and Supervision

• Provide day-to-day coaching and support to Rota Administrators, ensuring they are trained, competent, and have clarity on their responsibilities.

• Deputise for the Rota Team Manager when required, including during periods of absence.

• Promote a collaborative and inclusive team culture, by developing a close working relationship with the rota team manager and offering guidance and supervision to the wider rota team to help maintain high standards of rota service delivery.

• Support the implementation and review of standard operating procedures and best practice within the team.

Stakeholder Engagement

• Act as a key contact for clinicians and non-clinical staff regarding rota-related queries and processes.

• Assist with onboarding communications to new clinicians and staff, ensuring a smooth transition into the rota system.

• Support effective working relationships with internal departments, including Service Leads, IT, and Clinical Governance, to enable accurate data capture and reporting.

System and Data Quality

• Maintain high standards of data accuracy within RotaMaster and other rota-related systems.

• Assist in regular data reviews and audits to ensure the quality and timeliness of information, including CHOC forms and Care Plan entries.

Other Duties

• Provide administrative support for clinical recruitment and rota-related engagement events.

• Oversee elements of the Registrar process, including system set-up and coordination with relevant departments.

• Monitor and maintain accurate records for clinical audit support and practice liaison calls.

• Participate in regular team meetings, 1:1s, and performance development reviews.

• Maintain up-to-date knowledge of BrisDoc policies and procedures, ensuring compliance in all duties.

• About You

  Essential Criteria

  • Experience working in a rota or workforce planning environment.

  • Strong organisational and administrative skills.

  • Ability to supervise and support staff effectively.

  • Confident communicator across a range of mediums (e.g. telephone, email, SMS).

  • Comfortable using rota management or scheduling software (e.g. RotaMaster).

  • High attention to detail and commitment to data quality.

  • Ability to work flexibly and respond to service needs at short notice.

  Desirable Criteria

  • Previous experience working in a healthcare or NHS environment.

  • Experience supporting recruitment or clinician onboarding.

  • Familiarity with Clinical Guardian, Adastra, or EMIS systems.

  Our Values

  BrisDoc is a proudly employee-owned Social Enterprise. We are committed to:

  • Our Patients Delivering compassionate, timely, and equitable care.

  • Our People Fostering a culture of support, development, and well-being.

  • Our Services Delivering high-quality, efficient, and sustainable healthcare.

  • Our Resources Using our tools and systems effectively.

  • Our Social Impact Promoting environmental responsibility and community inclusion.

  General Requirements

  • Ability to work additional hours to cover staff absence or service pressures.

  • Regular attendance at mandatory training sessions and staff development activities.

  • Adherence to BrisDoc's policies, procedures, and NHS code of conduct.

  Note: This job description is not exhaustive and may be reviewed periodically in line with service needs and organisational priorities.

Person Specification

About You

Essential

• Experience working in a rota or workforce planning environment
• Strong organisational and administrative skills.
• Ability to supervise and support staff effectively.
• Confident communicator across a range of mediums (e.g. telephone, email, SMS).
• Comfortable using rota management or scheduling software (e.g. RotaMaster).
• High attention to detail and commitment to data quality.
• Ability to work flexibly and respond to service needs at short notice.

Desirable

• Previous experience working in a healthcare or NHS environment.
• Experience supporting recruitment or clinician onboarding.
• Familiarity with Clinical Guardian, Adastra, or EMIS systems.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

BrisDoc Healthcare Services

Address

Unit 21 Osprey Court

BrisDoc, Unit 21, Osprey Court

Bristol

BS140BB

United Kingdom

Employer's website

https://brisdoc.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

What You Will Do

Clinical Practice

• Independently assess, diagnose, and manage MSK presentations, including complex cases.
• Request investigations such as imaging and blood tests, and make appropriate referrals.
• Create tailored selfmanagement plans that support behavioural change and longterm recovery.
• Use your full scope of practice, including prescribing and injection therapy (where qualified).
• Record utilisation data daily and collect Patient Satisfaction Questionnaires (PSQs).

Collaboration & Development

• Work as part of a GPbased MDT and build strong, positive relationships with practice staff.
• Educate colleagues on MSK triage pathways and provide informal clinical guidance.
• Support clinical audits and contribute to service improvement initiatives.
• Help shape and refine local MSK care pathways.

Leadership & Learning

• Participate in supervision and peerreflection sessions.
• Continue progressing against the HEE Roadmap to Practice.
• Contribute to clinical governance and mentoring where appropriate.

What Were Looking For

Essential

• HCPC and CSP registered Physiotherapist.
• Minimum 5 years postgraduate clinical experience.
• Minimum 3 years MSK clinical experience.
• Understanding of the HEE Roadmap to Practice and the MSK Core Capabilities Framework.
• Active CPD portfolio aligned to the four pillars of advanced practice.

Desirable

• MSc Level 7 modules.
• Prior FCP or MSK triage experience (NHS or private sector).
• Experience working in GP practices.
• Experience using EMIS or SystmOne.
• Qualified in injection therapy and/or Independent Prescribing.

Key Skills

• Confident, friendly, and collaborative, with the ability to integrate smoothly into GP practice teams.
• Able to build strong working relationships with GPs, reception teams, nurses, and MDT colleagues.
• Excellent communication and clinical reasoning skills.
• Calm, resilient, and proactive in a fastpaced and evolving healthcare environment.
• Comfortable using digital tools and modern clinical systems.
• Committed to high standards of ethical, professional, and patientcentred care.

What We Offer

• 12.5+ days protected CPD time annually.
• Fully funded training in Injection Therapy and Independent Prescribing.
• 25 days annual leave + Bank Holidays (rising to 33 with service).
• Enhanced sick pay scheme.
• Corporate private healthcare cash plan via Medicash.
• Electric Vehicle Salary Sacrifice Scheme.
• Cycle2Work and TechScheme salary sacrifice options.
• Flexible workplace pension.
• Referafriend bonus scheme.
• A friendly, inclusive, and supportive team culture.

Equality, Diversity and Inclusion

Primary Care Physio welcomes applications from all backgrounds and is committed to fair and inclusive recruitment. We are happy to provide reasonable adjustments and support throughout the recruitment process. If you require assistance due to a disability or longterm health condition, please contact [email protected].

This supports:

• Equality Act 2010 (reasonable adjustments duty)
• NHS People Promise (Belonging, Compassionate and Inclusive)
• CQC WellLed domain (inclusive culture, fair treatment)

Person Specification

Qualifications

Essential

• - HCPC and CSP registered Physiotherapist
• - A degree in Physiotherapy

Desirable

• - Completion of some level 7 MSc learning (HEE Roadmap Stage 1 & 2)
• - Qualified independent prescriber
• - Qualified injection therapist

Experience

Essential

• - Minimum 5 years post-graduate clinical experience
• - Minimum 3 years MSK clinical experience
• - Understanding of the HEE Roadmap to Practice and the MSK Core Capabilities Framework
• - Active CPD portfolio aligned to the 4 pillars of advanced practice
• - Where possible, reasonable adjustments will be considered to enable applicants to meet the requirements of the role.

Desirable

• - Prior FCP or MSK triage experience (private or NHS)
• - Experience working in GP practices
• - Experience using EMIS or SystmOne

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Promni Health

Address

Charlton Medical Centre

Lion Street

Oakengates

TELFORD

Shropshire

TF2 6AQ

United Kingdom

Employer's website

https://www.promnihealth.co.uk (Opens in a new tab)

Job description

Job responsibilities

To be responsible for undertaking a wide range of reception duties and the provision of general support to the multidisciplinary team. Duties can include, but are not limited to, greeting and directing patients, effective use of the appointment system, booking appointments, the processing of information and assisting patients as required.

To act as the central point of contact for patients, be responsible for the distribution of information, messages and enquiries for the clinical team, liaise with multi-disciplinary team members and external agencies such as secondary care and community service providers.

The following are the core responsibilities of the Receptionist. There may be, on occasion, a requirement to carry out other tasks. This will be dependent upon factors such as workload and staffing levels:

a. Maintain and monitor the practice appointment system

b. Process personal, telephone and e-requests for appointments

c. Answer incoming phone calls, transferring calls or dealing with the callers request appropriately

d. Signpost patients to the correct service

e. Initiating contact with and responding to, requests from patients, team members and external agencies

f. Code data on the clinical IT system

g. Photocopy documentation as required

h. Data entry of new and temporary registrations and relevant patient information as required

i. Input data into patients healthcare records as necessary

j. Direct requests for information, i.e., SAR, insurance/solicitors letters and DVLA forms to the administrative team

k. Manage all queries as necessary in an efficient manner

l. Carry out system searches as requested

m. Maintain a clean, tidy, effective working area at all times

n. Monitor and maintain the reception area and notice boards

o. Support all clinical staff with general tasks as requested

Person Specification

Experience

Essential

• The following are the core responsibilities of the Receptionist. There may be, on occasion, a requirement to carry out other tasks. This will be dependent upon factors such as workload and staffing levels: a.Maintain and monitor the practice appointment system b.Process personal, telephone and e-requests for appointments c.Answer incoming phone calls, transferring calls or dealing with the callers request appropriately d.Signpost patients to the correct service e.Initiating contact with and responding to, requests from patients, team members and external agencies f.Code data on the clinical IT system g.Photocopy documentation as required h.Data entry of new and temporary registrations and relevant patient information as required i.Input data into patients healthcare records as necessary j.Direct requests for information, i.e., SAR, insurance/solicitors letters and DVLA forms to the administrative team k.Manage all queries as necessary in an efficient manner l.Carry out system searches as requested m.Maintain a clean, tidy, effective working area at all times n.Monitor and maintain the reception area and notice boards o.Support all clinical staff with general tasks as requested

Qualifications

Essential

• Person specification Receptionist Qualifications Educated to GCSE level or equivalent GCSE Mathematics and English (C or above) Experience of working with the general public Experience of administrative duties Experience of working in a healthcare setting Excellent communication skills (written and oral) Strong IT skills Clear, polite telephone manner Competent in the use of MS Office applications Clinical IT system user skills Effective time management (planning and organising) Ability to work as a team member and autonomously Good interpersonal skills Problem solving and analytical skills Ability to follow policy and procedure Personal qualities Polite and confident Flexible and cooperative Motivated Forward thinker High levels of integrity and loyalty Sensitive and empathetic in distressing situations Ability to work under pressure Flexibility to work outside of core office hours Disclosure Barring Service (DBS) check

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Keats Group Practice

Address

1b Downshire Hill

Hampstead

London

NW3 1NR

United Kingdom

Employer's website

https://www.keatsgrouppractice.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Clinical responsibilities:

In accordance with the practice timetable, as agreed, the post-holder will make him/her-self available to undertake a variety of duties including surgery consultations, telephone consultations and queries, visiting patients at home, checking and signing repeat prescriptions and dealing with queries, paperwork and correspondence in a timely fashion

Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation

Assessing the health care needs of patients with undifferentiated and undiagnosed problems

Screening patients for disease risk factors and early signs of illness

In consultation with patients and in line with current practice disease management protocols, developing care plans for health

Providing counselling and health education

Admitting or discharging patients to and from the caseload and referring to other care providers as appropriate

Recording clear and contemporaneous consultation notes to agreed standards

Collecting data for audit purposes

Compiling and issuing computer-generated acute and repeat prescriptions (avoiding hand-written prescriptions whenever possible)

Prescribing in accordance with the practice prescribing formulary (or generically) whenever this is clinically appropriate

In general the post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care.

Other responsibilities within the organisation:

• Awareness of and compliance with all relevant practice policies/guidelines, e.g. prescribing, confidentiality, data protection, health and safety
• A commitment to life-long learning and audit to ensure evidence-based best practice
• Contributing to evaluation/audit and clinical standard setting within the organisation
• Attending training and events organised by the practice or other agencies, where appropriate.

Person Specification

Qualifications

Essential

• MRCGP
• Full GMC registration
• National Performers List registration

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

SSP Health

Address

Ashton Medical Centre

120 Wigan Road

Ashton in Makerfield

Wigan

WN4 9SU

United Kingdom

Employer's website

https://www.ssphealth.com/ (Opens in a new tab)

Job description

Job responsibilities

For further information with regard to this vacancy please see the attached Job Description and Person Specification.

Person Specification

Knowledge and Skills

Essential

• Knowledge of administrative systems and processes.
• Understanding of confidentiality.
• Able to work on own initiative and unsupervised, within defined policies and procedures.
• Good customer service skills.
• Good written and verbal communication skills.
• Able to use tact and persuasion to support problem solving.
• Intermediate knowledge of IT systems and software such as Microsoft Office.
• Able to maintain concentration on tasks through interruptions.
• Fosters good working relationships and values difference.
• Able to work well as part of a team.

Desirable

• Awareness of health services provision.
• Able to explain processes and procedures to those unfamiliar with them.

Qualifications

Essential

• NVQ level 3 in Business Administration or equivalent experience.

Experience

Essential

• Experience of working in an office or team environment.

Desirable

• Experience of working in healthcare or public sector environment.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

NHS South Yorkshire Integrated Care Board

Address

Eyre Street

Sheffield City Centre

Sheffield

South Yorkshire

S1 3FG

United Kingdom

Employer's website

https://southyorkshire.icb.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Person Specification

Experience

Essential

• Experience working as an Advanced Clinical Practitioner (ACP) or Advanced Nurse Practitioner (ANP) within Primary Care, Urgent Care or Emergency Care
• Experience of autonomous clinical assessment and decision making.
• Experience managing acute and minor illness presentations.
• Experience managing patients with long-term conditions.
• Experience of multidisciplinary team working.

Desirable

• Previous experience in General Practice.
• Experience using EMIS Web.
• Experience undertaking care home rounds.
• Experience of telephone and online triage.

Qualifications

Essential

• Current professional registration with the NMC, HCPC or other relevant professional body.
• Holds the recognised qualifications and credentials required to meet the NHS England Advanced Practice framework and be eligible for an Advanced Practice Digital Badge (where applicable to the role).
• Master's level qualification in Advanced Clinical Practice (or equivalent)
• Independent Prescribing qualification.
• Evidence of continuing professional development

Desirable

• Master's degree in Advanced Clinical Practice.
• Teaching, mentorship or assessor qualification.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Horsefair Practice Group

Address

Lovett Court

Rugeley

Staffordshire

WS15 2FH

United Kingdom

Employer's website

http://www.horsefairpractice.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

Main Duties and responsibilities

The list of duties below is not exhaustive and may be subject to change as deemed necessary

• Meeting, greeting and directing visitors
• Greeting patients
• Booking, changing and cancelling appointments
• Receiving and making calls to patients, pharmacies, other healthcare professionals and outside agencies
• Dealing with queries from patients, pharmacies, other healthcare professionals and outside agencies
• Processing prescription requests
• Liaising with the in-house pharmacy team and external pharmacies
• Scanning incoming documents and forwarding to the most appropriate person or team
• Readcoding and summarising patient records
• Filing and retrieving paper records
• Sending and receiving faxes and emails. Log and process as required
• Chaperoning
• Copying of patient records for solicitors requests
• Franking and sending post
• Opening incoming post
• Receiving and processing samples from patients
• Contacting patients to arrange follow ups from incoming letters or test results, as required
• Typing and sending referrals
• Dealing with all patient referral related queries
• Perform any other tasks as requested by Partners and Management team, as requested
• Clinical Correspondence

Confidentiality

In the performance of their duties administrative staff may have access to sensitive and confidential information relating to patients and carers, other practice staff and healthcare workers or the practice as a business organisation. All such information from any source is to be regarded as strictly confidential.

Equality and diversity

Respecting the privacy, dignity, needs, feelings and beliefs of patients, carers and colleagues and acting in a manner which is non-judgemental and welcoming to and of the individual.

Communication

Communicate effectively with other team members, patients and carers and outside agencies to enhance the teams performance and meet patients needs.

Personal/Professional Development

Participation in all mandatory training sessions and attending any training programme implemented by the practice and taking responsibility for own development and learning.

Health and Safety

To assist in promoting and maintaining own and others health, safety and security as defined in the practice Health and Safety Policy, identifying risks and undertaking duties in a way that manages risks.

Hours of work - 37 hours per week***Part-time or Job share will be considered***

Hours Negotiable - to be agreed

Rate of pay - £12.90 per hour

Person Specification

Qualifications

Essential

• GP experience.
• IT skills.
• Communication skills.

Desirable

• Knowledge of clinical systems - EMIS, Docman, AccuRx.
• Customer service experience.

Experience

Essential

• GP experience

Desirable

• Customer service

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Sides Medical Centre

Address

Moorside Road

Swinton

Manchester

M27 0EW

United Kingdom

Employer's website

https://www.sidesmedicalcentre.co.uk/home/ (Opens in a new tab)

Job description

Job responsibilities

JOB TITLE: GENERAL PRACTITIONER

REPORTS TO: THE PARTNERS (Clinically)

THE PRACTICE MANAGER (Administratively)

HOURS: Refer to Contract and Job Plan

Job summary:

The post-holder will manage a caseload and facilitate a wide range of health needs in a primary care setting, ensuring the highest standards of care for all patients.

Clinical responsibilities:

• In accordance with the practice schedule, the post-holder will make themselves available to undertake a variety of duties, including consultations, telephone, Face to Face, Video and E Consultations; along with visiting patients at home, checking and signing repeat prescriptions and dealing with enquiries, results and correspondence in a timely manner.
• Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation
• Assessing the health care needs of patients with undifferentiated and undiagnosed problems
• Screening patients for disease risk factors and early signs of illness
• Developing care plans for health in consultation with patients and in line with current practice disease management protocols
• Providing counselling and health education
• Admitting or discharging patients to and from the caseload and referring to other care providers as appropriate
• Recording clear and contemporaneous consultation notes to agreed standards
• Collecting data for audit purposes
• Compiling and issuing computer-generated acute and repeat prescriptions (avoiding hand-written prescriptions whenever possible)
• Prescribing in accordance with the practice prescribing formulary (or generically) whenever this is clinically appropriate
• In general, the post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care

Other responsibilities within the organisation:

• Awareness of and compliance with all relevant practice policies/guidelines, e.g. prescribing, confidentiality, data protection, health and safety
• A commitment to life-long learning and audit to ensure evidence-based best practice
• Contributing to evaluation/audit and clinical standard setting within the organisation
• Contributing to the development of computer-based patient records
• Contributing to the summarising of patient records and read-coding patient data
• Attending training and events organised by the practice or other agencies, where appropriate.
• Display commitment to all aspects of Safeguarding for Adults & Children.
• Participate in audit where appropriate.

Confidentiality:

• In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
• In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
• Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Health & safety:

The post-holder will implement and lead on a full range of promotion and management of their own and others health and safety and infection control as defined in the practice health & safety policy, the practice health & safety manual, and the practice infection control policy and published procedures. This will include (but will not be limited to):

• Using security systems within the workplace according to practice guidelines
• Awareness of national standards of infection control and cleanliness and regulatory / contractual / professional requirements, and good practice guidelines
• Providing advice on the correct and safe management of the specimens process, including collection, labelling, handling, use of correct and clean containers, storage and transport arrangements
• Correct personal use of Personal Protective Equipment (PPE) and ensuring correct use of PPE by others, advising on appropriate circumstances for use by clinicians, staff and patients.
• Management of the full range of infection control procedures in both routine and extraordinary circumstances (e.g. pandemic or individual infectious circumstances)
• Hand hygiene standards for self and others
• Managing directly all incidents of accidental exposure
• Management and advice relating to infection control and clinically based patient care protocols, and implementation of those protocols across the practice
• Active observation of current working practices across the practice in relation to infection control, cleanliness and related activities, ensuring that procedures are followed and weaknesses/training needs are identified, escalating issues as appropriate to the responsible person
• Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks across clinical and patient process
• Making effective use of training to update knowledge and skills, and initiate and manage the training of others across the full range of infection control and patient processes
• Monitoring practice facilities and equipment in relation to infection control, ensuring that proper use is made of hand-cleansing facilities, wipes etc., and that these are sufficient to ensure a good clinical working environment. Lack of facilities to be escalated as appropriate to the responsible manager
• Safe management of sharps use, storage, disposal and reporting.
• Maintenance of own clean working environment
• Using appropriate infection control procedures, maintaining work areas in a tidy, clean and sterile and safe way, free from hazards. Initiation of remedial / corrective action where needed or escalation to responsible management
• Actively identifying, reporting, and correcting health and safety hazards and infection hazards immediately when recognised
• Keeping own work areas and general/patient areas generally clean, sterile, identifying issues and hazards/risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation (where appropriate) with responsible managers
• Undertaking periodic infection control training (minimum mandatory training annually)
• Correct waste and instrument management, including handling, segregation, and container use
• Maintenance of sterile environments

Equality and diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

• Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
• Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
• Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings, priorities and rights.

Personal/professional development:

In addition to maintaining continued education through attendance at any courses and/or study days necessary to ensure that professional development requirements for PREP are met, the post-holder will participate in any training programme implemented by the practice as part of this employment, with such training to include:

• Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
• Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.
• Maintaining Validation

Quality:

The post-holder will strive to maintain quality within the practice, and will:

• Alert other team members to issues of quality and risk
• Assess own performance and take accountability for own actions, either directly or under supervision
• Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
• Work effectively with individuals in other agencies to meet patients needs
• Effectively manage own time, workload and resources.
• Report on identified errors or near misses considered a significant event for learning.

Communication:

The post-holder should recognise the importance of effective communication within the team and will strive to:

• Communicate effectively with other team members
• Communicate effectively with patients and carers
• Recognise peoples needs for alternative methods of communication and respond accordingly.

Person Specification

Qualifications

Essential

• 1.Fully certificated qualified GP
• 2.On current Performers List (Primary Medical Services Performer List Regulations 2013)
• 3.Full & clear DBS Disclosure
• 4.Up to date BLS/CPR
• 5.Up to date Safeguarding

Desirable

• 1.Higher Post Graduate membership
• 2.Specialist trained interest

Experience

Essential

• 1. Previous working in General Practice
• 2. Evidence of continuing professional development

Desirable

• 1. Evidence of continuing professional development over and above appraisal requirements
• 2. Evidence of Teaching and / or Training
• 3. Multi Discipline Teamwork

Personal Qualities

Essential

• 1.Acceptable to business change
• 2.Evidence of being a Team Player
• 3.Demonstrate flexibility in working
• 4.Time Management evidence
• 5.Demonstrate self-motivation

Desirable

• 1.Demonstrate problem solving strengths
• 2.An appreciation of the importance of a healthy work / life balance

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

York Street Medical Practice

Address

146-148 York Street

Cambridge

CB1 2PY

United Kingdom

Employer's website

https://www.yorkstreetmedicalpractice.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Founded in 1879 we are one of the oldest GP surgeries in the UK. We pride ourselves on traditional values of family practice with all of the facilities of modern healthcare such a Skype / Facetime and electronic remote prescribing. We continue to work from the adjacent house to where we were founded.

If you are driven, have personality and enthusiasm and are looking for an opportunity with excellent career prospects within a GP surgery, then we would love to hear from you.

As a Telephonist you will be responsible for answering the telephone, accurately taking and relaying messages efficiently and ensuring the smooth transition of calls are met and patient needs are taken care of. You will be the first point of contact

Alongside primarily answering calls you will aid in helping the Receptionists tackle administrative task such as contacting patients to book in appointments and relay messages to Patients from the GP

Telephonist - Skills & Experience

- Must possess an excellent telephone voice

- Have an outgoing personality and enjoy customer contact

- Confident and polite telephone manner with an excellent command of the English language.

- Ability to deliver excellent patient service

- Good interpersonal skills to be able to deal with patients at all levels

- Ability to work in a team environment

Person Specification

Qualifications

Essential

• GCSE Grade A to C in English and Maths

Experience

Desirable

• - Experience of working in primary care - Experience of working in a GP practice

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Gray's Inn Medical Practice

Address

Grays Inn Medical Practice

77 Gray's Inn Road

London

WC1X 8TS

United Kingdom

Employer's website

http://graysinnmedical.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Clinical Duties

• Conduct face-to-face, telephone, and online consultations.
• Assess, diagnose, and manage acute and chronic medical conditions.
• Provide appropriate health promotion and preventative care advice.
• Prescribe medications in accordance with best practice and current clinical guidelines.
• Review and manage pathology results, correspondence, and clinical reports.
• Make referrals to secondary care and community services as appropriate.
• Undertake home visits when clinically required.
• Maintain accurate and contemporaneous clinical records using SystmOne.
• Safeguard vulnerable children and adults in line with local and national policies.

• Work collaboratively with Partners, nursing staff, pharmacists, care coordinators, social prescribers, mental health practitioners, and other members of the wider healthcare team.
• Participate in multidisciplinary meetings where appropriate.
• Support continuity of care and care planning for patients with long-term conditions and complex needs.

• Contribute to quality improvement initiatives and clinical audits.
• Participate in practice meetings and educational events.
• Support the achievement of QOF, Enhanced Services, and PCN objectives.
• Maintain professional development, appraisal, and revalidation requirements.
• Actively participate in significant event reviews and clinical governance activities.

• Process clinical correspondence and workflow tasks in a timely manner.
• Complete reports and medical records reviews as required.
• Ensure coding and documentation meet practice and contractual standards.

Person Specification

Qualifications

Essential

• Fully qualified General Practitioner.
• GMC registration with a licence to practise.
• Inclusion on the NHS England Medical Performers List.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Needham Market Country Practice

Address

Barking Road

Needham Market

Ipswich

IP6 8EZ

United Kingdom

Employer's website

https://www.needhamsurgery.co.uk (Opens in a new tab)