Job description

Job responsibilities

Facilitate affective communication when receiving, assisting and directing patients, ensuring the patient accesses the appropriate service or health care professional in a courteous, efficient and effective way.

Provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.

Person Specification

Qualifications

Essential

• Good standard of education

Desirable

• Customer Service qualification

Experience

Essential

• Experience of working in a busy & multi-functional team
• Call centre experience or equivalent

Desirable

• Using Systm One (Clinical database)
• Experience of working within a GP Surgery
• A minimum of three years experience in a customer facing environment
• Experience of handling confidential information and data.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Lakeside Healthcare Group

Address

Lakeside Healthcare

Landsdowne Road

Yaxley

PETERBOROUGH

PE7 3JL

United Kingdom

Employer's website

https://www.lakesidehealthcaregroup.co.uk (Opens in a new tab)

Job description

Job responsibilities

The main responsibilities of the General Practice Assistant role will include:

Arranging appointments, referrals, tests and follow-up appointments for patients

Preparing patients before seeing the GP, taking a brief history and basic readings in readiness for the GP appointment.

Dipping urine and taking blood pressure, ECGs and phlebotomy. Enhanced training can be provided for the right applicant and we would train them to also administer patient injections under PSD's.

Completing basic (non-opinion) forms and core elements of some forms for the GP to approve and sign e.g mortgage or insurance forms

Explaining treatment procedures to patients, including arranging follow up appointments if required.

Helping the GP liaise with outside agencies, e.g., getting an on-call doctor on the phone to ask advice or arrange admission while the GP can continue with their consultation(s).

Person Specification

GCSE C or above English and Maths or equiavalent

Essential

• At least Grade C GCSE or equivalent
• Ability to be flexible and have excellent interpersonal skills and communication skills and be good at record keeping

Desirable

• Desirable
• If you are a well organised person who thrives on a busy working environment where no two days are the same, we'd love to hear from you.
• We would particularly welcome applications from individuals who are:
• Experienced medical administrators, with excellent IT and typing skills
• Adaptable and friendly with strong administration, time management and organisational skills.
• Excellent communicators who work in a confidential and discreet manner and are able to think on their feet in a busy working environment.
• Able to multi-task, work hard and maintain high level of attention to detail when under pressure.
• Able to work as part of a multi-disciplinary team, as well as comfortable working independently.
• Some flexibility is required as you will sometimes need to work additional/alternative hours to cover for colleagues.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Greengates Medical Group

Address

King Street Medical Centre

168 King Street

Cottingham

HU16 5QJ

United Kingdom

Employer's website

https://greengatesmedicalgroup.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job Purpose

To support the Federations Quality and Governance Manager and wider Federation with Finance and HR support.

1. To manage the shared inbox for the Federation, ensuring all emails are allocated to the correct member of the team.

2. To maintain systems for receiving, checking and logging invoices and payments to ensure our Accountants and Finance Officer have all the relevant information.

3. To ensure prompt delivery of all income generating invoices, working alongside the Associate Director of Operational Services and the Financial Services Manager, for all Federation services including host employment charges for Primary Care workforce. Using the internal accounting system to raise invoices and submit via multiple online platforms.

4. Chase payment of outstanding invoices with customers and monitor credit control functions on the internal accounting system. Ensuring overdue invoices are chased for payment and escalated to the Quality and Governance Manager where necessary.

5. Maintain accuracy of transactional coding, ensuring payments and receipts are aligned to the correct accounts and projects.

6. Processing monthly claims to Staffordshire and Stoke-on-Trent ICB on behalf of NHS Primary Care Networks via the NHS workforce portal. Ensuring invoices relating to these claims are raised in the correct Xero account promptly.

7. Chase supplier invoices relating to workforce claims, including NHS Trusts, locum agencies and GP Practices to ensure claims are submitted accurately and promptly for the respective month.

8. Liaising and building relationships with partnership organisations including the North Staffordshire member practices and Primary Care Networks.

9. To provide a HR administration function including overseeing the completion of pre-employment checks, assisting with recruitment and selection, contracts and offer letters, maintaining personnel files and supporting the submission of monthly payroll.

10. Maintain the sickness database, monitoring absence patterns and notifying the Quality and Governance Manager of any absence management issues. Assist the Quality and Governance Manager in attending absence review meetings, taking minutes and preparation of relevant documentation.

11. Supporting the induction process for Federation employees, not including locums, alongside the clinical Nurse Lead ensuring all HR processes including annual leave and expenses are discussed.

12. Attend PCN meetings, including but not limited to, PCN Business Managers and PCN Clinical Directors to take accurate notes of the discussion and to document key action points. Ensure prompt delivery of all minutes.

13. To work closely with the Senior Governance and Compliance Office to provide holiday / sickness cover for the Quality and Governance Manager where appropriate.

14. Any other duties appropriate to the post that are requested of you on occasion.

15. Supporting Federation projects and initiatives including and not limited to workforce programmes.

16. Providing an administrative function to The Alliance, assisting with meetings, minute taking, organisation of events and project support.

1.To order stationary and supplies for the Federation upon request and in line with a budgetary allocation and ensure appropriate systems are in place to avoid over ordering.

1. Manage own time effectively, prioritising own workload to meet competing demands.

2. Deal with queries and issues, understanding the limitations of the role and know when to escalate to a manager.

1. Deal with enquiries via phone, face to face or email from clinicians and other staff and ensure that these are addressed or signposted to the appropriate person.

2. Use own initiative.

3. Demonstrate a professional approach in handling sensitive and confidential information.

1.Take responsibility for own role and identify any knowledge or skills gaps where additional support or training is required.

2. Actively participate in the Federations annual appraisal process providing evidence to meet the requirements of the post.

3.Ensure you work in accordance with our Health and Safety policies at all times and maintain a healthy and safe working environment for self, other staff and patients.

4.Attend and keep up to date with all statutory and mandatory training requirements commensurate with the role.

Person Specification

Skills and Knowledge

Essential

• High standard of literacy and numeracy.
• Ability to work without close supervision.
• Able to work as part of team.
• Excellent organisation skills with the ability to prioritise workload.
• The ability to exercise judgement when dealing with problems.
• Excellent communication and interpersonal skills.
• Resilient and calm under pressure.
• Excellent computer skills including MS Word and MS Excel.
• Ability to produce newsletters and promotional material.
• An understanding of Primary Care or NHS services.
• Able to form key relationships with member practices other stakeholders suppliers and contractors.

Qualifications

Essential

• GCSE English and Maths at grade 4 or above.
• Further education qualification such as A levels
• NVQ level 2 or above
• degree etc.

Desirable

• A relevant HR - Finance or Administration related qualification.

Experience

Essential

• At least 3 years proven administration experience within a busy office environment.
• Experience gained in a HR or finance setting.
• Dealing with a wide range of people from different backgrounds.
• Diary management experience.
• Experience of maintaining and updating web pages and social media pages.
• Experience of organising attending and minuting meetings.

Desirable

• Experience of organising events such as conferences and community outreach.
• Experience of primary care and Primary Care Networks.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

North Staffordshire GP Federation

Address

Basford House

511 Etruria Road

Stoke on Trent

ST4 6HT

United Kingdom

Employer's website

http://www.nsgpf.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

Helping others improve and turn their lives around theres no better feeling. Its what we do for thousands of people at more than 150 sites across the UK. Be a part of it.

We are looking for aProject Managerto join our team at Cygnet. This role is a national rolebeing expected to travel around the UK with occasional remote working.

You'll be expected to work Monday - Friday working 40 hours a week, but as required you will be expected to do overnight travel.

As a Project Manager you will be reporting to the Development Director and will play an integral role in delivery of varied growth projects across health and social care settings throughout the UK.

You will oversee multiple projects nationwide and you shall be able to pick-up projects at any stage. You will provide support to the Development Director in the initial stages of project feasibility with commercial and construction input and then through the project life cycle take active responsibility for project delivery to a high standard, within budget and on time.

You will have a degree or equivalent qualification in a construction / building related subject, and you will preferably be chartered with either the Royal Institute of Chartered Surveyors (RICS) or similar professional body. You will a strong understanding of the construction industry, its technical complexities, and the principles of building contracts (JCTs) and contract law. Furthermore, you will have an understanding of the planning process and knowledge of the building regulations process.

Your responsibilities...

• Assisting the development team in providing guidance and implementing project delivery plans.

• Ensuring that budgets are met and delivered at every stage of the project.

• Having the ability to identify commercial and contractual risks throughout the project lifecycle and own and manage those risks as required. Provide regular reporting on progress, costs, and forecasts.

• To chair, contribute and minute proficiently all necessary in-person and virtual meetings, be it formal or ad hoc with both external and internal stakeholders of varying levels of seniority as well as regular project meetings.

• Managing contractors, consultants, and supply chain performance as well as lead stakeholder engagement and ensure regulatory compliance (planning, building control, CDM)

• Providing general commercial and programme advice and assist the business with the commercial considerations on projects.

• You will be expected champion Health and Safety and ensure that we meet all statutory requirements (as well as necessary client duties under CDM) and be a liaison with our internal Health and Safety team.

• Drafting, evaluating and negotiating tenders and contracts. This is to include the ability to prepare scopes, specifications and schedules.

• Assisting the department ensuring quality administration occurs across the team.

• Ensuring that projects are delivered to a high standard and close out in good time.

You will...

• You will be a key member of the property team with excellent communication skills and will have a hands-on delivery approach. You will support the team with a commitment to health & safety and risk management.

• Technical property knowledge of understanding buildings, compliance, compliance and other regulations.

• Track record of delivering projects and complex scopes of work including new build and refurbishment projects.

• Good communication and interpersonal skills capable of maintaining strong relationships internally and externally as well as strong board report writing skills.

• You will be detailed focused with strong organisational and multitasking skills.

• You will offer up a pragmatic, solutions focused approach.

• Excellent analytical and problem-solving abilities.

• Ability to deal with high paced demands with challenging deadlines.

• Documentation management and ability to use project management tools and the desire to develop, learn and master new company systems. A strong understanding of Microsoft Office package.

• You will thrive in fast paced, high pressure environments.

• Strong time management skills and proven track record of removing obstacles to achieve deadlines and ideal outcomes.

• It would be an advantage to have healthcare (hospital and mental health) experience.

Why Cygnet? Well offer you...

Salary - £65,000 - £70,000 per annum (dependant on experience)

• Car allowance / expenses paid for travel

• 24 hours free GP support line

• Free life assurance cover

• Free eye tests

• Car lease discounts

• Discounted gym membership

• Free mortgage broker and Insurance cover

• Pension scheme

• Employee NHS - discount savings & Cycle to Work scheme

• Smart Health Toolkit- Providing you with Fitness Programmes, Nutrition consultation and Health checks

Please note: successful candidates will be required to undergo an enhanced DBS check.

What next?

If you care about making a differenc e we want to talk to you.

Click the button to apply

Person Specification

General Requirements

Essential

• Please refer to job description above

Desirable

• Please refer to job description above

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Cygnet Health Care

Address

London

SW1P 3JA

United Kingdom

Employer's website

https://www.cygnethealth.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

The Virtual Ward GP role is to act as the senior clinical decision maker within the UCR Team and providing daily clinical leadership. The following duties are the core responsibilities of the Virtual Ward GP:

• Adhering to the timetable of daily scheduled clinical activities
• Holding the responsibility for medical decisions made during the contracted service hours
• Appreciating the complexity of patients with multi-morbidity, frailty and polypharmacy where involving specialists is necessary
• Providing care in line with recommended best practice as established through clinical guidelines
• Providing medical advice and supporting decision-making to the members of the wider MDT through all stages of the patient journey:
• at triage of new referrals or admission to the virtual ward
• during daily handovers and Board rounds
• in an urgent, on-call capacity
• support pharmacists with medication reviews when neededupon discharge with a written discharge summary

supporting and guiding the development of patient management plans, including:

• RESPECT forms o DNAR forms
• Personalised Care and Support Plans o Ceiling of care

• Reviewing and prescribing medications, with clinical input from the VW Pharmacy Team proposing the use of digital monitoring where it may be appropriate, and:
• Setting thresholds for escalation
• Acting upon signs of deterioration work with the MDT to support clinical decision-making based on readings from POC or remote monitoring equipment.
• Requesting diagnostic investigations and managing test results
• Providing virtual consultations or home visiting where clinically required keeping accurate and contemporaneous documentation, including:
• keeping accurate and up to date records on SystmOne
• supporting with writing of discharge summaries
• liaising with other health professionals, providers for advice, such as:

• the patients primary care team GP, acute medical teams where advice may need to be sought, palliative care teams, mental health teams,

• identifying deteriorating patients and escalating care when needed and in line with patient wishes

• support the development of the multidisciplinary team by:
• identifying opportunities for development, supporting or signposting to training, providing supervision
• Instilling a culture of self-directed learning and professional development
• Working with the B&HF Clinical Lead and SCFT Leads on matters related to clinical governance and service improvement, for example: audit, quality, improvement, complaint handling
• Promoting a culture of continuous improvement
• to promote a culture of collaborative team working

Person Specification

Personal Attributes

Essential

• Flexibility of working hours to meet the needs of the service
• Car driver

Qualifications

Essential

• Qualified GP
• General Practitioner - Certificate of Completion of Training CCT
• Full GMC Registration
• National Performers List registration
• Appropriate defence indemnity -MPS, MDU
• Five years post-CCT in general practice

Desirable

• MRCGP
• Diploma in Geriatric Medicine
• Diploma in Immediate Medical Care
• Diploma in Urgent Medical Care

Experience

Essential

• Experience of working in a primary care environment
• Experience of continued professional development
• Experience and knowledge of Sussex ICB and referral systems

Desirable

• Experience of working with Urgent Care, A&E and Out of Hours
• Previous post CCT experience of working in virtual wards or other acute care settings
• Experience of working effectively in collaboration with other organisations
• Experience of providing supervision, support to an MDT

Clinical Skills and Knowledge

Essential

• Outstanding level of clinical knowledge and skills commensurate with that of an experienced GP
• Understands the importance of evidence-based practice and clinical effectiveness
• Excellent communication skills, written and verbal
• Strong IT skills - competent in the use of Office and Outlook
• Effective time management (Planning & Organising)
• Ability to work as a team member and autonomously
• Excellent interpersonal skills
• Problem solving & analytical skills
• Ability to follow clinical policy and procedure
• Ability to process information accurately and effectively, interpreting data as required
• Experience with clinical risk management
• Understanding of Clinical Governance and quality issues as well as health and social policy
• Adherence to the GMC Standards/Duties The duties of a doctor registered with the General Medical Council - ethical guidance - GMC - gmcuk.org
• Motivated, forward thinker
• Ability to work under pressure
• Commitment to ongoing professional development

Desirable

• Knowledge of the current issues facing primary care and the wider NHS
• EMIS and SystmOne user and Docman skills Experience with audit and able to lead audit programmes
• Ability and success in the implementation of change and/or service development within an organisation

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Alliance for Better Care CIC

Address

Horley Health Hub

120 Victoria Road

Horley

Surrey

RH1 1EB

United Kingdom

Employer's website

https://allianceforbettercare.org/ (Opens in a new tab)

Job description

Job responsibilities

Duties specific to role:

The duties and responsibilities to be undertaken by members of the Practice reception & administration team may include any or all of the items in the following list. Duties may be varied from time to time under the direction of the Reception Manager / Deputy and or Practice Manager, dependent on current and evolving Practice workload and staffing levels:

On occasion opening up/locking-up of Practice premises and maintaining security in accordance with Practice protocols

Maintaining and monitoring the Practice appointments system using SystmOne

Processing personal, telephone and electronic/online requests for appointments, visits and consultations, and ensuring callers are directed to the appropriate healthcare professional

Processing and distributing incoming (and outgoing) mail (post and electronic) Using Anima.

Taking messages and passing on information

Filing and retrieving paperwork/electronic data

Computer data entry/data allocation and collation; processing and recording information in accordance with Practice procedures

Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers

Providing clerical assistance to Practice staff as required from time to time, including word/data processing, filing, photocopying and scanning

Keeping the reception area, notice-boards and leaflet dispensers tidy and free from obstructions and clutter.

Working conditions

Frequent, prolonged VDU use

Time-pressured environment

High levels of accuracy and attention to detail essential at all times

Exposure to distressing situations and written material

Requirement to wear uniform

Job Description for all G DOC workers

The job description for all G DOC workers also forms part of your job description.

Person Specification

Experience

Desirable

• Work in a receptionist role
• Broad knowledge of General Practice

Skills

Essential

• If not already competent in SystmOne, Office & Outlook, willing and able to undertake training and develop competency.
• Ability to follow policy and procedure
• Effective time management
• Ability to work as a team member and autonomously
• Good interpersonal skills
• Excellent communication skills (written and oral)

Desirable

• Strong IT skills
• Competent in use of SystmOne
• Competent in the use of Office and Outlook

Personal qualities

Essential

• Clear, polite telephone manner
• Polite and confident
• Flexible and cooperative
• Motivated
• High levels of integrity and loyalty
• Sensitive and empathetic in distressing situations
• Ability to work under pressure

Qualifications

Desirable

• GCSE grade 4/C or above in maths & English, or equivalent (if candidate does not hold these qualifications or a recognised equivalent, competency testing may be required)

Other

Essential

• Disclosure Barring Service (DBS) check

Desirable

• Evidence of continuing professional development

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

G DOC Ltd

Address

Blakeney Surgery (Dean Medical Practice)

Millend

Blakeney

Gloucestershire

GL15 4ED

United Kingdom

Employer's website

https://ghac.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Clinical Responsibilities:

• As agreed in co-operative practice with colleagues, the post-holder will make themselves available to undertake a variety of duties including surgery consultations, telephone/video consultations and queries, visiting patients at home, On Call, checking and signing repeat prescriptions and dealing with queries, paperwork and correspondence in a timely fashion. To include the designated share of workflow and pathology reports.
• Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation
• Assessing the health care needs of patients with undifferentiated and undiagnosed problems
• Screening patients for disease risk factors and early signs of illness
• Engaging with activities such as the QOF, LES/DES and other additional work essential for providing a full service for patients
• In consultation with patients and in line with current practice disease management protocols, developing care plans for health
• Providing counselling and health education
• Admitting or discharging patients to and from the caseload and referring to other care providers as appropriate
• Recording clear and contemporaneous consultation notes to agreed standards
• Collecting data for audit purposes
• Compiling and issuing computer-generated acute and repeat prescriptions (avoiding hand-written prescriptions whenever possible)
• Prescribing in accordance with the practice prescribing formulary (or generically) and the CCG whenever this is clinically appropriate
• In general the post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care.

Duty GP Responsibilities

Responsible for overseeing the clinical workflow, triaging requests and supporting the sorting team in allocating workload appropriately

Responding to urgent online request requests and any medical emergencies in the practice

Supporting other clinicians in the building as needed

Other responsibilities within the organisation:

• Awareness of and compliance with all relevant practice policies/guidelines, e.g. prescribing, confidentiality, data protection, health and safety, CQC
• A commitment to life-long learning and audit to ensure evidence-based best practice
• Contributing to evaluation/audit and clinical standard setting within the organisation
• Contributing to the housekeeping and updating of computer-based patient records.
• To comply with the Practice IT policy
• Contributing to read-coding patient data
• Attending training and events organised by the practice or other agencies, where appropriate.

Person Specification

Experience

Essential

• Chronic disease management
• Primary prevention and screening services
• Clinical governance
• Delivery of QOF targets
• Self-audit and reflection
• Working as part of a multi-disciplinary team

Desirable

• Working in Primary Care
• Working with SystmOne
• Willingness to use online platform for patient access
• Interest in a particular disease area and willingness to take on a leadership role in this area

Qualifications

Essential

• Full GMC registration with licence to practice
• Entry on Medical Performers List
• General Practice (Vocational Training Scheme) trained/Certificate of Completion (CCT) in General Practice/Certificate confirming Eligibility for General Practice Registration (CEGPR) or equivalent
• Holder of MRCGP or equivalent

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Derby Road Practice

Address

52 Derby Road

Ipswich

IP3 8DN

United Kingdom

Employer's website

https://www.derbyroadpractice.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

To provide nursing care by assisting the clinical team in all tasks as trained at the direction of the Clinical Practitioner

To allow effective communication between patients, carers, doctors and other primary care staff

To adhere to the strictest confidentiality when handling medical records and other information pertaining to patients and staff

To undertake some administrative duties when required, such as ordering of stocks when directed/indicated to do so

KEY DUTIES AND RESPONSIBILITIES

Duties may vary under the direction of the Senior Practice Nurse and Practice Manager depending on workload and staffing levels and may include the following:

Primary Nursing Duties

Conducting annual health checks

Administering travel vaccinations and promoting travel health

Administering child vaccinations after sufficient training

Long Term Condition checks and monitoring

Performing health checks for patients using hormonal contraception

Undertaking screening and diagnostic tests for sexually transmitted infections after sufficient training

Undertaking cervical cytology sampling after sufficient training

Providing wound and ulcer care

Undertaking suture and clip removal

Performing ECGs

Measuring blood pressure, temperature and pulse

Measuring height, weight, BMI and blood sugar levels

Ascertaining smoking status and advising on cessation, after sufficient training

Providing venepuncture and phlebotomy services

Taking peak flow readings

Undertaking urine testing

Conducting routine immunisations

Providing treatment during hypo/hyperglycaemic emergencies

Assisting in providing emergency treatment for asthma attacks

DUTIES WITHIN THE CLINICAL TEAM

Ensuring that specimens are passed on to the pathology service

Recognising changes in patient observations and taking appropriate action

Advising patients with regards to healthy lifestyle choices

Providing dietary advice for healthy eating and the recommended limits for alcohol consumption

Providing support and advice for smoking cessation and increasing exercise

Offering travel health advice and ensuring patients are referred to the appropriate member of staff

Administering medications on prescription if required and according to Practice protocol

Formulating specific wound management plans for patients

Acting as patient chaperone when needed

Being responsible for sterilising, cleaning and equipment maintenance when required

Applying infection control measures including safe disposal of waste materials, handling laboratory specimens, decontamination of instruments, dealing with body fluid spillages and reporting needlestick and other injuries

Attending regular anaphylaxis and resuscitation training and demonstrating sufficient competency in other emergencies such as stroke, haemorrhage or infarction

Assisting in seasonal clinics such as the covid and flu campaign and monitoring vaccine storage

Maintaining awareness of child health procedures and points of referral

Recognising indicators of child abuse and family violence, referring appropriately

Recognising indicators of substance abuse and addictive behaviour, referring appropriately

Recognising the needs of patients with depression or at risk of suicide, referring appropriately

Maintaining knowledge of contraceptive choices, emergency contraception and pregnancy

Offering advice on the causes and avoidance of sexually transmitted infections

Advising patients on cervical cytology and mammography screening programmes

Promoting breast cancer awareness, self-examination and providing accompanying literature

Promoting mens health including testicular self-examination

Assisting in the treatment of patients with newly diagnosed diabetes, supporting them in their management of the condition, after sufficient training

Maintaining awareness of COPD, contributing to the care of patients, demonstrating the use of inhalers and referring appropriately, after sufficient training

Managing patients with asthma, reviewing inhaler technique and advising on changes to treatment, after sufficient training

Maintaining awareness of CHD and prevention strategies, contributing to the care of patients, offering advice on management of the condition and referring appropriately, after sufficient training

Working with patients with CHD to minimise the risk of hypertension, angina, myocardial infarction and cerebrovascular accident, after sufficient training

Obtaining and documenting informed consent where appropriate

Clearing and re-stocking consultation rooms and couches when required

Ensuring stock replenishment and rotation

Undertaking home visits if required

OTHER DUTIES

Contributing to the Development Plan of the Practice,

Supporting the Practice clinical governance agenda and implementing changes to clinical practice according to guidelines

Communicating effectively with a wide range of people, whether face-to-face, over the telephone or via email

Maintaining high standards of cleanliness and keeping the working environment free from hazards

Attending and participating in regular Nursing team Practice meetings with the Lead GP and at least one Patient Participation Group meeting per year

Facilitating an effective learning environment and offer innovative ideas for improvement

Attend annual appraisal with Nurse Practitioner and plan Continuing Professional Development and training needs

Maintaining knowledge of developments in the NHS and keeping up-to-date with public health news

Maintaining familiarity with the appointment and repeat prescription system, including ensuring sufficient patient information is recorded

Offering administrative support, including ensuring the computer system is up-to-date with all consultations

Organising own work schedule and taking responsibility for prioritising workload in discussion with colleagues if indicated

Participating in educational activities and in-house training by sharing skills and knowledge with colleagues

Maintaining professional development as well as personal objectives, by taking part in organised study days and self-directed learning

Maintaining knowledge of and adhering to the NMC Code

Contribute towards maintaining health promotion information in waiting rooms, TV's and notice boards

Person Specification

Qualifications

Essential

• Evidence of training and development within nursing, including membership of a professional body
• Effective communication with a wide range of people
• Good standard of education; including Maths and English qualification
• High standard of written and verbal communication
• Strong interpersonal skills
• Willingness to partake in training and ongoing development
• Understand the necessity of respecting confidentiality and diversity
• Experience in working effectively as part of a team
• Maintaining accuracy with regards to patient records and other correspondence
• Motivated, polite, adaptable and enthusiastic
• Ability to work under pressure
• To understand the needs of patient accessibility and alternative methods of communication and to react sensitively to requests of this nature
• Confidence to engage with children and elderly patients
• Understanding specific patient groups and community issues
• Experience in a front line, public-facing role within the NHS
• Demonstrable understanding of Primary Care

Desirable

• Good level of computer literacy, including experience in database usage
• Previous knowledge of Systmone

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Greengates Medical Group

Address

Minstergate Surgery

Lincoln Way

Beverley

HU17 8RH

United Kingdom

Employer's website

https://greengatesmedicalgroup.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Maintain and monitor the practice appointment system

Process personal, telephone and e-requests for appointments

Answer incoming phone calls, transferring calls or dealing with the callers request appropriately

Signpost patients to the correct service

Initiating contact with and responding to, requests from patients, team members and external agencies

Photocopy documentation as required

Data entry of new and temporary registrations and relevant patient information as required when required

Input data into patients healthcare records as necessary

Manage all queries as necessary in an efficient manner including prescription queries.

Carry out system searches as requested

Maintain a clean, tidy, effective working area at all times

Monitor and maintain the reception area and notice boards

Support all clinical staff with general tasks as requested

Person Specification

Qualifications

Essential

• GCSE Mathematics and English (C or above) educated to GCSE level or equivalent.

Desirable

• AMSPAR Receptionist Qualification.
• NVQ Level 2 in Health and Social Care.

Skills

Essential

• Excellent communication skills (written and oral).
• Strong IT skills Clear, polite telephone manner.
• Competent in the use of Office and Outlook.
• Effective time management (planning and organising).
• Ability to work as a team member and autonomously.
• Good interpersonal skills.
• Problem solving and analytical skills.
• Ability to follow policy and procedure.

Desirable

• SystmOne user skills.

Experience

Essential

• Experience of working with the general public.

Desirable

• Experience of administrative duties.
• Experience of working in a healthcare setting.

Personal Qualities

Essential

• Polite and confident.
• Flexible and cooperative.
• Motivated forward thinker.
• High levels of integrity and loyalty.
• Sensitive and empathetic in distressing situations.
• Ability to work under pressure.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Newgate Medical Group

Address

Health Centre

Newgate Street

Worksop

Notts

S80 1HP

United Kingdom

Employer's website

https://www.newgatemedicalgroup.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Key Responsibilities

• Process all incoming and outgoing correspondence, including hospital letters and clinical documentation.
• Scan, attach and accurately code documents within patient healthcare records.
• Manage clinical correspondence received from hospitals and other healthcare providers.
• Process referrals to secondary care and external agencies.
• Input and maintain patient information on the clinical system.
• Process incoming test results and out-of-hours reports, ensuring they are directed to the appropriate clinician.
• Handle Subject Access Requests (SARs), insurance reports, solicitor letters and DVLA forms.
• Answer telephone calls and respond to administrative queries professionally and efficiently.
• Liaise with hospitals, community services and other healthcare organisations.
• Type letters, reports and associated documents as required.
• Carry out system searches and produce reports when requested.
• Provide general administrative and IT support to practice staff.
• Take minutes at meetings when required.
• Maintain accurate records and ensure compliance with practice procedures and confidentiality requirements.

Person Specification

Qualifications

Essential

• Educated to GCSE level or equivalent.
• GCSE English Grade C4 or above.
• Previous administrative experience.
• Experience working within a healthcare setting.
• Excellent written and verbal communication skills.
• Strong attention to detail and organisational skills.
• Good IT skills and confidence using computer systems.
• Ability to work independently and as part of a team.
• Commitment to maintaining strict confidentiality.
• Flexibility to work across both Ellesmere and Whitchurch sites.

Desirable

• Experience using EMIS Web and Docman.
• Proficiency in Microsoft Office and Outlook.
• Strong planning, prioritisation and time management skills.
• Previous experience in a medical secretary, clinical correspondence or healthcare administration role.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Churchmere Medical Group

Address

Trimpley Street

Ellesmere

Shropshire

SY12 0DB

United Kingdom

Employer's website

https://www.churchmere.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Key Responsibilities

• Administrative & Operational Support
• Provide comprehensive administrative support to the Administration team and wider practice team.
• Manage and maintain accurate patient records in line with GDPR, NHS, and practice policies.
• Summarising Patients note, carry out accurate clinical coding of patient records in line with practice and national standards.
• Support system administration and clinical workflow as required.
• Assist with the organisation of meetings, preparation of agendas, and minute-taking.

Data, Reporting & Compliance

• Support the collection and submission of data for QOF and other NHS reporting requirements.
• Maintain registers, recalls, and audits as directed by the Practice Manager.
• Assist in ensuring compliance with CQC standards and NHS contractual requirements.

HR & Staff Support

• Support rota administration and leave records where required.

General Duties

• Maintain confidentiality at all times in line with NHS and practice policies.
• Contribute to continuous improvement and efficiency within the practice.
• Undertake any other reasonable duties commensurate with the role.

Person Specification

Qualifications

Essential

• GCSE in Maths and English.
• Experience working in a GP practice or primary care environment.
• Use of a clinical system (SystmOne).
• Strong organisational skills with the ability to prioritise workload effectively.
• Excellent written and verbal communication skills.
• High level of accuracy and attention to detail.
• Confident IT skills.
• Ability to work independently and as part of a multidisciplinary team.

Desirable

• Knowledge of NHS systems, policies, and procedures.
• Experience supporting QOF, audits, or CQC compliance.
• Understanding of patient confidentiality and data protection requirements.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Bugbrooke Medical Practice

Address

Levitts Road

Bugbrooke

Northampton

Northamptonshire

NN7 3QN

United Kingdom

Employer's website

https://www.bugbrookemedicalpractice.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Salaried GP Opportunity Loughton Surgery

Loughton Surgery is seeking a motivated and enthusiastic GP to join our friendly and supportive team.

The Role

• Salaried GP position
• 4-6 sessions per week (flexible)
• Training practice with opportunities to support and develop future clinicians

Why Join Us?

• Excellent teamwork and strong support from experienced clinical and administrative colleagues
• Recently refurbished surgery premises
• Friendly, patient-focused practice environment
• Located in the attractive town of Loughton on the edge of Epping Forest
• Excellent transport links via the Central Line and M25

We welcome applications from GPs who are committed to delivering high-quality patient care and working collaboratively within a multidisciplinary team.

Person Specification

Experience

Essential

• Previous GP experience
• GMC

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

The Loughton Surgery

Address

25 Traps Hill

Loughton

Essex

IG10 1SZ

United Kingdom

Employer's website

https://www.loughtonsurgery.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Full details in job description and personal spec.

Good communication skills and a solid documentation skills set across a range of IT systems is required. You will poses a wide range of clinical skills such as female/male and suprapubic catheterisation, compression bandaging, doppler investigations, IPC drain care, venepuncture, a wide range of wound care, medications administration, syringe pump management, bowel and bladder assessment and care and much more.

You will work predominantly as a lone worker, making autonomous decisions and have the support and contact of your team throughout the shift. Use of a car is required.

Person Specification

Qualifications

Essential

• Registered general nurse
• student nurse

Desirable

• mentorship / supervision in practice qualification
• palliative care academic qualification
• wound care academic qualification
• V150 NMP

Clinical skills & experience

Essential

• Competent in catheterisation (male/female/SP)
• Competent in wound care
• Experience of palliative care
• Use of digital systems for documentation
• venepuncture experience

Desirable

• Experience in community nursing
• Bowel and bladder training
• able to carry out compression bandaging

Personal attributes

Essential

• Able to prioritise workload
• Ability to work unsupervised
• insight of own abilities
• work as part of a team
• good time keeping skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

University Hospitals of Morecambe Bay NHS Trust

Address

Ulverston Health centre

Stanley Street

Ulverston

LA12 7BT

United Kingdom

Employer's website

https://www.uhmb.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about University Hospitals of Morecambe Bay visiting our website https://www.uhmb.nhs.uk/

Person Specification

Education and Qualifications

Essential

• Good General Education including English and Maths GSCE at Grade C/4 or above or Functional Skills Level 2.
• Good Command of English Language
• NVQ Level 3 Diagnostic and Therapeutic Radiography support or equivalent experience
• Evidence of willingness to undertake further training and development relevant to the role.

Desirable

• Trained in cannulation
• Trained in venepuncture
• Care Certificate completed
• Additional healthcare support worker training relevant to diagnostic services.

Experience

Essential

• Experience of working within a healthcare, care or patient-facing environment.
• Experience of working as part of a multidisciplinary team.
• Experience of providing direct support to patients.
• Experience of working with members of the public.

Desirable

• Experience working within a Radiology, Imaging or Outpatient setting.
• Experience supporting invasive or sterile procedures.
• Experience using NHS computer systems.
• Experience of appointment management or patient pathway administration.

Skills, ability and knowledge

Essential

• Ability to communicate effectively with patients, relatives and colleagues.
• Ability to provide reassurance and support to anxious or distressed patients.
• Ability to work accurately and pay attention to detail.
• Good organisational skills and ability to prioritise workload.
• Ability to work independently within agreed protocols and recognise when to seek assistance.
• Ability to maintain accurate records and documentation.
• Basic IT skills and experience using computerised systems.

Desirable

• Knowledge of Radiology computer systems
• Understanding of diagnostic imaging pathways.
• Awareness of radiation safety principles within a Radiology environment.

Personal Qualities

Essential

• Positive and proactive approach to work.
• Caring, compassionate and patient focused.
• Professional and courteous manner.
• Reliable and dependable.
• Ability to work calmly under pressure.
• Flexible approach to working patterns and service needs.
• Ability to work effectively as part of a team.

Desirable

• Interest in developing a career within diagnostic imaging services.

Other

Essential

• Ability to undertake the physical requirements of the role including patient movement and prolonged periods of standing.
• Ability to work flexibly across shift patterns and service requirements.
• Ability to travel between Trust sites as required.
• Willingness to undertake mandatory training and competency assessments.
• Commitment to providing high quality patient care.
• Commitment to equality, diversity and inclusion.
• Commitment to maintaining confidentiality.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

University Hospitals of Morecambe Bay NHS Trust

Address

Royal Lancaster Infirmary

Ashton Road

Lancaster

LA1 4RP

United Kingdom

Employer's website

https://www.uhmb.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about University Hospitals of Morecambe Bay visiting our website https://www.uhmb.nhs.uk/

Person Specification

Education and Qualifications

Essential

• Good General Education including English and Maths GSCE at Grade C/4 or above or Functional Skills Level 2.
• Good Command of English Language
• NVQ Level 3 Diagnostic and Therapeutic Radiography support or equivalent experience

Desirable

• Trained in cannulation
• Trained in venepuncture

Experience

Essential

• Experience of patient facing hospital or care work

Desirable

• Experience in a radiology or out-patient clinic setting

Skills, ability and knowledge

Essential

• Knowledge of computer systems relating to healthcare
• Ability to work to Trust and Department Policies and Procedures

Desirable

• Evidence of personal development (PDP)
• Knowledge of Radiology Information Systems and PACS.

Personal Qualities

Essential

• Ability to communicate effectively
• Ability to prioritise own workload within guidelines
• Ability to work calmly under pressure
• Good telephone manner
• Ability to work on any site within the Trust.
• Ability to travel as required
• Flexibility to cover required duties during the week and at weekends.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

University Hospitals of Morecambe Bay NHS Trust

Address

Westmorland General Hospital

Burton Road

Kendal

LA9 7RG

United Kingdom

Employer's website

https://www.uhmb.nhs.uk (Opens in a new tab)

Job description

Job responsibilities

• Collaborating with the NHS to encourage our patients' independence, enabling them to enjoy a good quality of life at home
• Providing care and support for many chronically and critically ill patients needing parental nutrition, and occasionally intravenous (IV) or nutritional therapy through courses of IV antibiotics and IVIG's
• Monitoring and delivering nutritional support for patients in the comfort of their own homes
• Visiting many patients daily, connecting and disconnecting patients to a parenteral feeding system, allowing them to receive their essential nutrients
• Facilitating the safe discharge of parenteral nutrition patients in liaison with hospital accounts and providing ongoing support in the community for patients, carers and healthcare professionals
• Managing a patient caseload and fulfilling all nursing requirements in agreement with the Regional Nurse Manager
• Working within the NMC Code of Conduct and professional practice

Person Specification

Qualifications

Essential

• Registered Nurse with a current and valid NMC registration
• A minimum of 1 year post-registration clinical experience
• Driving licence
• Ability to work in a one-to-one patient environment and conduct interactions with confidence and professionalism
• Flexible and adaptable to the changing needs of the business
• Excellent time management skills and the ability to manage own workload
• Benefits
• Private healthcare (including GP appointments)
• Healthcare cashback scheme (including dental, optical & alternative therapies)
• Car/car allowance
• Contributory Pension Scheme (rises with service)
• Role specific tailored training and development plan
• Life Insurance (4 x salary, death in service)
• 25 days holiday (rises to 27 after 5 years service) and ability to buy/sell holidays
• Maternity, Paternity and Adoption Leave
• Professional fees paid
• Bike to work scheme
• Long Service Awards
• Employee Assistance Programme
• Free onsite parking and subsidised canteen
• Blue Light Card
• Company funded family days out
• We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Fresenius Kabi Ltd

Address

Fresenius Kabi Ltd

Eastgate Way

Manor Park

Runcorn

Cheshire

WA7 1NT

United Kingdom

Employer's website

https://www.fresenius-kabi.com/ (Opens in a new tab)

Job description

Job responsibilities