Job description

Job responsibilities

Main Responsibilities

Office and Facilities Management

• Oversee the day-to-day operation of PCN office facilities, ensuring they are safe, organised and welcoming.
• Manage room bookings and coordinate the use of administrative spaces.
• Liaise with premises providers and contractors regarding maintenance, repairs and service issues.
• Order and manage office supplies, equipment and resources.
• Maintain equipment inventories and coordinate servicing, testing and maintenance schedules.
• Support compliance with health and safety requirements, including fire safety, risk assessments and first aid arrangements.

Workforce and HR Administration

• Coordinate recruitment processes, including advertising vacancies, arranging interviews and issuing correspondence.
• Assist with onboarding new staff, preparing offer documentation, induction packs and access requests.
• Support pre-employment checks, including DBS applications, right-to-work checks, references and employment compliance requirements.
• Maintain accurate and confidential staff records in line with GDPR, employment legislation and CQC requirements.
• Monitor annual leave, sickness absence and workforce records, escalating issues where appropriate.
• Maintain records relating to mandatory training, professional registration, occupational health and staff vaccinations.
• Support workforce planning, staff wellbeing initiatives and learning and development activities.
• Assist with the development and maintenance of an annual PCN training programme.

Governance and Compliance

• Support compliance with CQC standards and PCN governance requirements.
• Maintain policy, procedure and operational documentation, ensuring version control and accessibility.
• Assist with internal and external audits and provide evidence and documentation as required.
• Ensure information governance, confidentiality and data protection requirements are adhered to at all times.
• Support the implementation and review of policies and procedures across the organisation.

Administrative and Operational Support

• Organise and minute Board meetings, leadership meetings and other PCN forums.
• Manage PCN-wide communications, ensuring information is shared effectively with practices and staff.
• Process staff expense claims and maintain associated records.
• Act as a key point of contact for PCN staff, practices and external stakeholders.
• Provide administrative support to service developments, projects and operational initiatives.
• Provide support covering reception at our weekly Health Hub.

Service Support and Improvement

• Work with clinical and operational colleagues to support the smooth delivery of PCN clinics.
• Coordinate resources, space and equipment to support efficient service delivery.
• Identify opportunities to improve administrative systems, processes and staff experience.
• Contribute to service improvement projects and the development of efficient ways of working.

Person Specification

Qualifications

Essential

• Educated to GCSE level (or equivalent), including English and Mathematics.

Desirable

• A relevant HR qualification (e.g CIPD Level 3 or equivalent)

Experience

Essential

• Significant experience in an administrative, office management or operational support role.
• Experience of managing competing priorities and coordinating multiple workstreams.
• Experience of maintaining accurate records and administrative systems.
• Experience of supporting HR or workforce administration processes.

Desirable

• Experience of working in primary care
• Experience of working in a GP practice
• Experience of supervising staff or coordinating administrative teams.

Knowledge and Skills

Essential

• Excellent organisational and time management skills.
• Strong written and verbal communication skills.
• Ability to work independently and use initiative.
• High level of accuracy and attention to detail.
• Experience of minute taking and supporting meetings.
• Experience supporting recruitment, induction and staff training processes.
• Good understanding of confidentiality, GDPR and information governance principles.
• Proficient in Microsoft Office applications, including Outlook, Word, Excel and Teams.
• Ability to build effective working relationships with a wide range of stakeholders.

Desirable

• Experience working within the NHS, Primary Care Network or healthcare environment.
• Experience using EMIS Web & SystmOne.
• Knowledge of CQC standards and healthcare governance requirements.

Personal Attributes

Essential

• Professional, reliable and approachable.
• Flexible and adaptable to changing priorities.
• Committed to teamwork and continuous improvement.
• Able to work calmly under pressure and meet deadlines.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

East and Central Brighton Primary Care Network

Address

Freedom Works

4th Floor, Barts House

Black Lion Street

Brighton

BN1 1ND

United Kingdom

Job description

Job responsibilities

PCN Clinical Pharmacist (12-Month Maternity Cover)

Worcester City Primary Care Network

Full Time - 37.5 Hours per Week

The Role:

We are seeking an enthusiastic and motivated Clinical Pharmacist to join our established Pharmacy Team on a 12-month maternity cover contract. This is an exciting opportunity to work across our Primary Care Network, supporting medicines optimisation, improving patient outcomes and contributing to key prescribing initiatives.

As part of a multidisciplinary team, you will undertake structured medication reviews, provide expert prescribing advice, support chronic disease management, reconcile medicines following hospital discharge and lead on safer prescribing practices. You will play a key role in delivering local prescribing priorities, including the Quality Prescribing and Medicines Service (QPMS), alongside national programmes such as QOF and the Network Contract DES.

Main Duties of the Job:

• Conduct structured medication reviews for patients with complex needs, polypharmacy and long-term conditions.
• Support medicines reconciliation following hospital discharge.
• Provide prescribing advice and medicines information to clinical and non-clinical staff.
• Lead aspects of prescription management, including repeat prescribing processes.
• Support chronic disease management clinics.
• Implement MHRA safety alerts, evidence-based prescribing changes and medicines optimisation initiatives.
• Identify high-risk patient cohorts and help reduce medication-related harm.
• Work collaboratively with GP practices, community pharmacies, hospital colleagues and wider healthcare partners.
• Participate in audits, quality improvement projects and prescribing programmes including QPMS, DSQS and QIPP.

About You:

You will be a GPhC-registered pharmacist with substantial experience in primary care or general practice. You will have completed the CPPE Primary Care Pharmacy Education Pathway (or equivalent recognised pathway) and possess strong clinical, communication and organisational skills. Experience of medicines optimisation and quality improvement initiatives within primary care is essential.

The candidate must hold their CPPE qualification and have Primary Care experience.

Essential Qualifications and Experience:

• Master's degree (or equivalent) in Pharmacy.
• Current registration with the General Pharmaceutical Council (GPhC).
• Completion of the CPPE Primary Care Pharmacy Education Pathway (PCPEP) or equivalent.
• Minimum two years' post-registration pharmacy experience.
• Significant experience working within primary care/general practice settings.
• Strong understanding of multidisciplinary working and medicines optimisation.

Desirable:

• Independent Prescriber qualification.
• Membership of the Royal Pharmaceutical Society (RPS).
• Experience working with QOF, QPMS, DES, LES or similar primary care programmes.

What We Offer:

• NHS Pension Scheme
• Enhanced sickness entitlement
• Cycle to Work Scheme
• Employee Assistance Programme
• Supportive and collaborative team environment
• Opportunities for professional development and continuing education

Please note: The post holder will be required to travel between practice sites across the PCN as required. Worcester City PCN reserves the right to close this vacancy early should sufficient applications be received

Person Specification

BEHAVIORAL COMPETENCIES AND SKILLS

Essential

• Demonstrates general pharmaceutical skills and knowledge in core areas.
• Is able to plan, manage, monitor, advise and review general pharmaceutical care programmes for patients in core areas, including disease states / long term conditions identified by local Pharmaceutical Needs Assessment.
• Demonstrates accountability for delivering professional expertise and direct service provision as an individual.
• Demonstrates ability to use skills in a range of routine situations requiring analysis or comparison of a range of options.
• Recognises priorities when problem-solving and identifies deviations from the normal pattern and is able to refer to seniors or GPs when appropriate.
• Able to follow legal, ethical, professional and organisational policies/procedures and codes of conduct.
• Involves patients in decisions about prescribed medicines and supporting adherence as per NICE.

Qualifications

Essential

• Completion of an undergraduate degree in Pharmacy and registration with the General Pharmaceutical Council.
• Completion of CPPE Primary Care Pharmacy Education Pathway (PCPEP), or an equivalent recognised pathway.
• Substantial experience working in primary care/general practice, with a good understanding of the general practice environment, systems and multidisciplinary working.
• Minimum of 2 years post graduate experience in pharmacy as demonstrated within a practice portfolio.

Desirable

• Member of the Royal Pharmaceutical Society (RPS).
• Independent Prescribing qualification with demonstrated prescribing portfolio.
• Experience of working with QOF, QPMS, DES, LES or other primary care prescribing and medicines optimisation initiatives.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Vertis Health

Address

St Johns House Medical Centre

299 Bromyard road

Worcester

WR2 5FB

United Kingdom

Employer's website

https://www.vertishealth.org.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please download a copy of the job description (see documents to download section below) for full details of the main responsibilities for this role.

At CWP, our recruitment selection processes are based on both competence (see person specification for details) and values.

CWP recruits people that can demonstrate the Trusts Values in their everyday life and we use a values-based approach in our interviews, which explores not only what you do but how and why you do it.

Before applying, we encourage you to review the Trusts Values and think about how these align with your own personal values. The supporting information section in your application should reflect your understanding of the Trusts Values and associated behaviours and you should provide examples from your work experience and/or personal life which demonstrate these values through your behaviours.

An applicant guide to help and support you through your recruitment journey can be accessed at the bottom of this page. Further help and support for completing your application can be accessed via our website. If you need any further guidance to help you complete your application, contact our recruitment team via email at: [email protected] or by calling 01244 393100.

If you have a disability that meets the definition set out in the Equality Act 2010, and you can show that you meet the essential criteria described in the person specification for an available position, please answer YES to the question: Do you wish to be considered under the Guaranteed Interview Scheme?

Please inform the team if you have any special support needs to be considered as part of the interview and selection processes.

The trust offers a Guaranteed Interview Scheme to any armed forces community applicants who meet the essential criteria for the post and encourages applications from armed forces reservists or cadet force adult volunteers.

Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. You are encouraged to enrol for the DBS Update Service. A small annual fee of £16 per year applies.

New entrants to the NHS will commence on the minimum of the scale stated above.

Applicants are advised to apply early as if a large number of applications are received for this post we reserve the right to close the vacancy prior to the advertised date.

Good luck with your application. We hope to welcome you to Team CWP very soon!

Person Specification

Qualifications

Essential

• Masters Degree in Pharmacy or equivalent
• Registered as practising pharmacist with the General Pharmaceutical Council
• Evidence of continuing professional development
• Evidence of clinical pharmacy training

Desirable

• Post graduate clinical or mental health pharmacy qualification

Knowledge and Expertise

Essential

• Specialised and up to date knowledge relating to medicines management
• Knowledge of NHS policy, process and guidelines relating to medicines management, pharmacy and mental health
• Knowledge of clinical governance, clinical audit and risk management
• Good IT skills - Windows, word processing, spreadsheet, database, presentation, e-mail and web applications.

Desirable

• Specialist knowledge of mental health therapeutics

Experience

Essential

• Post registration experience working in hospital pharmacy
• Experience of implementing new procedures or guidelines

Desirable

• Post registration experience working in mental health pharmacy
• Experience in education and training

Trust Values

Essential

• Demonstrate alignment with Trust Values (6 C's: Commitment, Communication, Care, Courage, Compassion, Competency)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Cheshire and Wirral Partnership NHS Foundation Trust

Address

Alderley Low Secure Unit

Alderley

Macclesfield

SK10 4UJ

United Kingdom

Employer's website

https://www.cwp.nhs.uk/about-us/working-for-us/ (Opens in a new tab)

Job description

Job responsibilities

Please download a copy of the job description (see documents to download section below) for full details of the main responsibilities for this role.

At CWP, our recruitment selection processes are based on both competence (see person specification for details) and values.

CWP recruits people that can demonstrate the Trusts Values in their everyday life and we use a values-based approach in our interviews, which explores not only what you do but how and why you do it.

Before applying, we encourage you to review the Trusts Values and think about how these align with your own personal values. The supporting information section in your application should reflect your understanding of the Trusts Values and associated behaviours and you should provide examples from your work experience and/or personal life which demonstrate these values through your behaviours.

An applicant guide to help and support you through your recruitment journey can be accessed at the bottom of this page. Further help and support for completing your application can be accessed via our website. If you need any further guidance to help you complete your application, contact our recruitment team via email at: [email protected] or by calling 01244 393100.

If you have a disability that meets the definition set out in the Equality Act 2010, and you can show that you meet the essential criteria described in the person specification for an available position, please answer YES to the question: Do you wish to be considered under the Guaranteed Interview Scheme?

Please inform the team if you have any special support needs to be considered as part of the interview and selection processes.

The trust offers a Guaranteed Interview Scheme to any armed forces community applicants who meet the essential criteria for the post and encourages applications from armed forces reservists or cadet force adult volunteers.

Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. You are encouraged to enrol for the DBS Update Service. A small annual fee of £16 per year applies.

New entrants to the NHS will commence on the minimum of the scale stated above.

Applicants are advised to apply early as if a large number of applications are received for this post we reserve the right to close the vacancy prior to the advertised date.

Good luck with your application. We hope to welcome you to Team CWP very soon!

Person Specification

Qualifications

Essential

• Masters Degree in Pharmacy or equivalent
• Registered as practising pharmacist with the General Pharmaceutical Council
• Evidence of continuing professional development
• Evidence of clinical pharmacy training

Desirable

• Post graduate clinical or mental health pharmacy qualification

Knowledge and Expertise

Essential

• Specialised and up to date knowledge relating to medicines management
• Knowledge of NHS policy, process and guidelines relating to medicines management, pharmacy and mental health
• Knowledge of clinical governance, clinical audit and risk management
• Good IT skills - Windows, word processing, spreadsheet, database, presentation, e-mail and web applications.

Desirable

• Specialist knowledge of mental health therapeutics

Experience

Essential

• Post registration experience working in hospital pharmacy
• Experience of implementing new procedures or guidelines

Desirable

• Post registration experience working in mental health pharmacy
• Experience in education and training

Trust Values

Essential

• Demonstrate alignment with Trust Values (6 C's: Commitment, Communication, Care, Courage, Compassion, Competency)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Cheshire and Wirral Partnership NHS Foundation Trust

Address

Springview/Bowmere Hospital

Clatterbridge Road/Liverpool Road

Wirral/Chester

CH2 1BQ

United Kingdom

Employer's website

https://www.cwp.nhs.uk/about-us/working-for-us/ (Opens in a new tab)

Job description

Job responsibilities

Person Specification

Experience

Essential

• Previous experience of working within a Primary Care Setting

Desirable

• Experience of working within a Primary Care Setting as a Phlebotomist

Qualifications

Essential

• GCSE/A Level equivalent

Desirable

• NVQ 3 in Phlebotomy

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Shore Medical PCN

Address

Poole Road Medical Centre

7 Poole Road

Bournemouth

BH2 5QR

United Kingdom

Employer's website

https://shoremedical.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please download a copy of the job description (see documents to download section below) for full details of the main responsibilities for this role.

At CWP, our recruitment selection processes are based on both competence (see person specification for details) and values.

CWP recruits people that can demonstrate the Trusts Values in their everyday life and we use a values-based approach in our interviews, which explores not only what you do but how and why you do it.

Before applying, we encourage you to review the Trusts Values and think about how these align with your own personal values. The supporting information section in your application should reflect your understanding of the Trusts Values and associated behaviours and you should provide examples from your work experience and/or personal life which demonstrate these values through your behaviours.

An applicant guide to help and support you through your recruitment journey can be accessed at the bottom of this page. Further help and support for completing your application can be accessed via our website. If you need any further guidance to help you complete your application, contact our recruitment team via email at: [email protected] or by calling 01244 393100.

If you have a disability that meets the definition set out in the Equality Act 2010, and you can show that you meet the essential criteria described in the person specification for an available position, please answer YES to the question: Do you wish to be considered under the Guaranteed Interview Scheme?

Please inform the team if you have any special support needs to be considered as part of the interview and selection processes.

The trust offers a Guaranteed Interview Scheme to any armed forces community applicants who meet the essential criteria for the post and encourages applications from armed forces reservists or cadet force adult volunteers.

Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. You are encouraged to enrol for the DBS Update Service. A small annual fee of £16 per year applies.

New entrants to the NHS will commence on the minimum of the scale stated above.

Applicants are advised to apply early as if a large number of applications are received for this post we reserve the right to close the vacancy prior to the advertised date.

Good luck with your application. We hope to welcome you to Team CWP very soon!

Person Specification

Qualifications

Essential

• Masters Degree in Pharmacy or equivalent
• Registered as practising pharmacist with the General Pharmaceutical Council
• Evidence of continuing professional development
• Evidence of clinical pharmacy training

Desirable

• Post graduate clinical or mental health pharmacy qualification

Knowledge and Expertise

Essential

• Specialised and up to date knowledge relating to medicines management
• Knowledge of NHS policy, process and guidelines relating to medicines management, pharmacy and mental health
• Knowledge of clinical governance, clinical audit and risk management
• Good IT skills - Windows, word processing, spreadsheet, database, presentation, e-mail and web applications.

Desirable

• Specialist knowledge of mental health therapeutics

Experience

Essential

• Post registration experience working in hospital pharmacy
• Experience of implementing new procedures or guidelines

Desirable

• Post registration experience working in mental health pharmacy
• Experience in education and training

Trust Values

Essential

• Demonstrate alignment with Trust Values (6 C's: Commitment, Communication, Care, Courage, Compassion, Competency)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Cheshire and Wirral Partnership NHS Foundation Trust

Address

Springview/Bowmere Hospital

Clatterbridge Road/Liverpool Road

Wirral/Chester

CH2 1BQ

United Kingdom

Employer's website

https://www.cwp.nhs.uk/about-us/working-for-us/ (Opens in a new tab)

Job description

Job responsibilities

Please refer to the attached job description and person specification for further detailed information to ensure that you meet the role criteria before applying.

This job advert may close early if a high volume of applications have been received. If interested, please apply for this post as soon as possible.

Person Specification

Qualifications

Essential

• BTEC Diploma/Level 3 Diploma in Leadership and Management OR equivalent (i.e. NVQ in Business Administration / RSA Level 3) OR equivalent knowledge gained through relevant work experience plus a willingness to work towards the Level 5 in Leadership and Management within an agreed timescale
• IT Qualification (i.e. ECDL Qualification, RSA, NVQ in Business Administration) OR equivalent knowledge gained through relevant work experience
• Key skills/functional skills in literacy and numeracy Level 2 OR O Level (Grade C and above) / New GCSE in Maths and English (Grade 4 to 9)

Experience

Essential

• Implementing and maintaining systems and processes within an administration team
• Leading, supervising and training staff on administrative processes in a positive manner to facilitate delivery of an effective service.
• Significant experience of working in an administrative environment including digital audio typing, Microsoft Office applications, diary management, filing systems, collating and presenting information
• Co-ordinating meetings and associated duties
• Extracting data and report preparation
• Participation in service and quality improvement initiatives
• Advanced typing skills and inputting data accurately and efficiency

Knowledge

Essential

• Understanding of data protection and service user / staff confidentiality in line with defined procedures and guidelines
• A sound understanding of quality improvement initiatives
• Organising and completing demands and workloads meeting deadlines using delegation where necessary
• Problem solving for an area of work or developing alternative or additional procedures.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Tees Esk and Wear Valleys NHS Foundation Trust

Address

Flatts Lane Centre

Middlesbrough

TS6 0SZ

United Kingdom

Employer's website

https://www.tewv.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please download a copy of the job description (see documents to download section below) for full details of the main responsibilities for this role.

At CWP, our recruitment selection processes are based on both competence (see person specification for details) and values.

CWP recruits people that can demonstrate the Trusts Values in their everyday life and we use a values-based approach in our interviews, which explores not only what you do but how and why you do it.

Before applying, we encourage you to review the Trusts Values and think about how these align with your own personal values. The supporting information section in your application should reflect your understanding of the Trusts Values and associated behaviours and you should provide examples from your work experience and/or personal life which demonstrate these values through your behaviours.

An applicant guide to help and support you through your recruitment journey can be accessed at the bottom of this page. Further help and support for completing your application can be accessed via our website. If you need any further guidance to help you complete your application, contact our recruitment team via email at: [email protected] or by calling 01244 393100.

If you have a disability that meets the definition set out in the Equality Act 2010, and you can show that you meet the essential criteria described in the person specification for an available position, please answer YES to the question: Do you wish to be considered under the Guaranteed Interview Scheme?

Please inform the team if you have any special support needs to be considered as part of the interview and selection processes.

The trust offers a Guaranteed Interview Scheme to any armed forces community applicants who meet the essential criteria for the post and encourages applications from armed forces reservists or cadet force adult volunteers.

Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. You are encouraged to enrol for the DBS Update Service. A small annual fee of £16 per year applies.

New entrants to the NHS will commence on the minimum of the scale stated above.

Applicants are advised to apply early as if a large number of applications are received for this post we reserve the right to close the vacancy prior to the advertised date.

Good luck with your application. We hope to welcome you to Team CWP very soon!

Person Specification

Qualifications

Essential

• Masters Degree in Pharmacy or equivalent
• Registered as practising pharmacist with the General Pharmaceutical Council
• Evidence of continuing professional development
• Evidence of clinical pharmacy training

Desirable

• Post graduate clinical or mental health pharmacy qualification

Knowledge and Expertise

Essential

• Specialised and up to date knowledge relating to medicines management
• Knowledge of NHS policy, process and guidelines relating to medicines management, pharmacy and mental health
• Knowledge of clinical governance, clinical audit and risk management
• Good IT skills - Windows, word processing, spreadsheet, database, presentation, e-mail and web applications.

Desirable

• Specialist knowledge of mental health therapeutics

Experience

Essential

• Post registration experience working in hospital pharmacy
• Experience of implementing new procedures or guidelines

Desirable

• Post registration experience working in mental health pharmacy
• Experience in education and training

Trust Values

Essential

• Demonstrate alignment with Trust Values (6 C's: Commitment, Communication, Care, Courage, Compassion, Competency)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Cheshire and Wirral Partnership NHS Foundation Trust

Address

Springview/Bowmere Hospital

Clatterbridge Road/Liverpool Road

Wirral/Chester

CH2 1BQ

United Kingdom

Employer's website

https://www.cwp.nhs.uk/about-us/working-for-us/ (Opens in a new tab)

Job description

Job responsibilities

Please download a copy of the job description (see documents to download section below) for full details of the main responsibilities for this role.

At CWP, our recruitment selection processes are based on both competence (see person specification for details) and values.

CWP recruits people that can demonstrate the Trusts Values in their everyday life and we use a values-based approach in our interviews, which explores not only what you do but how and why you do it.

Before applying, we encourage you to review the Trusts Values and think about how these align with your own personal values. The supporting information section in your application should reflect your understanding of the Trusts Values and associated behaviours and you should provide examples from your work experience and/or personal life which demonstrate these values through your behaviours.

An applicant guide to help and support you through your recruitment journey can be accessed at the bottom of this page. Further help and support for completing your application can be accessed via our website. If you need any further guidance to help you complete your application, contact our recruitment team via email at: [email protected] or by calling 01244 393100.

If you have a disability that meets the definition set out in the Equality Act 2010, and you can show that you meet the essential criteria described in the person specification for an available position, please answer YES to the question: Do you wish to be considered under the Guaranteed Interview Scheme?

Please inform the team if you have any special support needs to be considered as part of the interview and selection processes.

The trust offers a Guaranteed Interview Scheme to any armed forces community applicants who meet the essential criteria for the post and encourages applications from armed forces reservists or cadet force adult volunteers.

Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. You are encouraged to enrol for the DBS Update Service. A small annual fee of £16 per year applies.

New entrants to the NHS will commence on the minimum of the scale stated above.

Applicants are advised to apply early as if a large number of applications are received for this post we reserve the right to close the vacancy prior to the advertised date.

Good luck with your application. We hope to welcome you to Team CWP very soon!

Person Specification

Qualifications

Essential

• B Tech/NVQ Level III in Pharmaceutical Sciences or equivalent as recognised by the General Pharmaceutical Council (GPhC)
• Accredited accuracy checking qualification for dispensed medicines or working towards
• Registered as practising Pharmacy Technician with the GPhC

Desirable

• Medicines Management Qualification

Knowledge and Expertise

Essential

• Good IT skills - Windows, word processing, spreadsheet, database, presentation, e-mail and web-applications
• Evidence of CPD
• Understanding of clinical governance related to the use of medicines and prescribing

Desirable

• Ability to write and present clear and accurate reports

Experience

Essential

• Post qualification experience of ward based services
• Experience in training staff

Desirable

• Post qualification experience of primary care medicines management
• Project management

Trust Values

Essential

• Demonstrate alignment with Trust Values (6 C's: Commitment, Communication, Care, Courage, Compassion, Competency)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Cheshire and Wirral Partnership NHS Foundation Trust

Address

Bowmere Hospital

Liverpool Road

Chester

CH2 1BQ

United Kingdom

Employer's website

https://www.cwp.nhs.uk/about-us/working-for-us/ (Opens in a new tab)

Job description

Job responsibilities

Please download a copy of the job description (see documents to download section below) for full details of the main responsibilities for this role.

At CWP, our recruitment selection processes are based on both competence (see person specification for details) and values.

CWP recruits people that can demonstrate the Trusts Values in their everyday life and we use a values-based approach in our interviews, which explores not only what you do but how and why you do it.

Before applying, we encourage you to review the Trusts Values and think about how these align with your own personal values. The supporting information section in your application should reflect your understanding of the Trusts Values and associated behaviours and you should provide examples from your work experience and/or personal life which demonstrate these values through your behaviours.

An applicant guide to help and support you through your recruitment journey can be accessed at the bottom of this page. Further help and support for completing your application can be accessed via our website. If you need any further guidance to help you complete your application, contact our recruitment team via email at: [email protected] or by calling 01244 393100.

If you have a disability that meets the definition set out in the Equality Act 2010, and you can show that you meet the essential criteria described in the person specification for an available position, please answer YES to the question: Do you wish to be considered under the Guaranteed Interview Scheme?

Please inform the team if you have any special support needs to be considered as part of the interview and selection processes.

The trust offers a Guaranteed Interview Scheme to any armed forces community applicants who meet the essential criteria for the post and encourages applications from armed forces reservists or cadet force adult volunteers.

Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. You are encouraged to enrol for the DBS Update Service. A small annual fee of £16 per year applies.

New entrants to the NHS will commence on the minimum of the scale stated above.

Applicants are advised to apply early as if a large number of applications are received for this post we reserve the right to close the vacancy prior to the advertised date.

Good luck with your application. We hope to welcome you to Team CWP very soon!

Person Specification

Qualifications

Essential

• B Tech/NVQ Level III in Pharmaceutical Sciences or equivalent as recognised by the General Pharmaceutical Council (GPhC)
• Accredited accuracy checking qualification for dispensed medicines or working towards
• Registered as practising Pharmacy Technician with the GPhC

Desirable

• Medicines Management Qualification

Knowledge and Expertise

Essential

• Good IT skills - Windows, word processing, spreadsheet, database, presentation, e-mail and web-applications
• Evidence of CPD
• Understanding of clinical governance related to the use of medicines and prescribing

Desirable

• Ability to write and present clear and accurate reports

Experience

Essential

• Post qualification experience of ward based services
• Experience in training staff

Desirable

• Post qualification experience of primary care medicines management
• Project management

Trust Values

Essential

• Demonstrate alignment with Trust Values (6 C's: Commitment, Communication, Care, Courage, Compassion, Competency)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Cheshire and Wirral Partnership NHS Foundation Trust

Address

Alderley Low Secure Unit

Alderley

Macclesfield

SK10 4UJ

United Kingdom

Employer's website

https://www.cwp.nhs.uk/about-us/working-for-us/ (Opens in a new tab)

Job description

Job responsibilities

Role Accountabilities

Specialist Clinical Care

• Provide specialist assessment and management for patients with:
• Type 1 Diabetes primarily managed within OCDEM; however, some individuals will attend primary care for ongoing support, reviews, or shared care management.
• Type 2 Diabetes.
• Gestational Diabetes postpartum follow up within primary care.
• Other forms of diabetes, including:
• Latent Autoimmune Diabetes in Adults (LADA).
• Maturity Onset Diabetes of the Young (MODY).
• Steroid induced hyperglycaemia and diabetes.
• Secondary diabetes (e.g., pancreatic disease, endocrine disorders).
• Drug induced diabetes (e.g., antipsychotics, immunosuppressants).
• Support patients using diabetes technologies such as continuous glucose monitoring (CGM) and flash glucose monitoring.
• Provide safety netting advice including sick day rules and escalation pathways.
• Review and rationalise medication regimens, including deprescribing where clinically appropriate.
• Conduct comprehensive diabetes reviews, including:
• Glycaemic control.
• Cardiovascular risk assessment.
• Medication optimisation.
• Lifestyle review.
• Interpret and monitor glycaemic markers such as HbA1c.
• Initiate and titrate diabetes medications, including insulin where appropriately trained.
• Identify and manage acute diabetes issues such as:
• Hypoglycaemia.
• Hyperglycaemia.
• Early identification of Diabetic Ketoacidosis risk.

Chronic Disease Management

• Provide structured diabetes care aligned with national diabetes guidelines.
• Support achievement of key diabetes care processes within GP practices.
• Monitor patients for long-term complications including:
• Cardiovascular disease.
• Kidney disease.
• Neuropathy.
• Retinopathy.

Patient Education and Self-Management

• Deliver personalised diabetes education to individuals and families.
• Promote lifestyle interventions including:
• Diet modification.
• Weight management.
• Physical activity.
• Support behaviour changes to improve long-term outcomes.
• Educate patients on blood glucose monitoring and medication adherence.
• Digital literacy support.

Practice and Primary Care Support

• Provide specialist advice to GPs and practice nurses on diabetes management.
• Support primary care teams with:
• Insulin initiation and titration.
• Complex medication regimes.
• Difficult-to-control diabetes.
• Contribute to development of diabetes care pathways within the practice.

Population Health and Case Management

• Identify high-risk patients through practice diabetes registers.
• Prioritise patients with poor glycaemic control or complications.
• Support proactive care planning and personalised care plans.

Multidisciplinary Working

• Work collaboratively with:
• Endocrinology specialists.
• General practitioners.
• Practice nurses.
• Dietitians.
• Podiatrists.
• Pharmacists.
• Community healthcare teams.
• Facilitate referrals to secondary care when appropriate.

Quality Improvement and Service Development

• Participate in clinical audits and quality improvement initiatives.
• Support practices in meeting diabetes quality indicators.
• Contribute to development of integrated diabetes services across primary and secondary care.

Education and Training

• Provide training and mentorship to practice nurses and healthcare assistants.
• Deliver diabetes education sessions within the primary care team.
• Promote best practice in diabetes management.
• Maintains and updates competencies through CPD, reflective practice and training.

Position Purpose

• The Diabetes Specialist Nurse (DSN) provides expert clinical care, education, and support for patients with diabetes. The role focuses on improving diabetes management, preventing complications, and promoting patient self-management through specialist assessment, treatment planning, and multidisciplinary collaboration.
• The DSN acts as a key resource for patients, families, and healthcare professionals regarding diabetes management and current best practice.

Additional Accountabilities

• Assess, plan, implement, and evaluate care for patients with Type 1, Type 2, and gestational diabetes.
• Provide specialist advice on:
• Insulin therapy.
• Oral and injectable diabetes medications.
• Continuous glucose monitoring (CGM).
• Monitor and manage complex diabetes cases including:
• Poor glycaemic control.
• Recurrent hypoglycaemia.
• Diabetic ketoacidosis (DKA).
• Support inpatient diabetes management and provide consultation to ward staff.
• Deliver structured diabetes education programs.
• Teach patients:
• Blood glucose monitoring.
• Insulin administration.
• Diet and lifestyle management.
• Hypoglycaemia recognition and treatment.
• Support behaviour changes to improve long-term diabetes control.
• Work collaboratively with the multidisciplinary team including:
• Endocrinologists.
• Dietitians.
• Podiatrists.
• Pharmacists.
• Primary care MDT.
• Contribute to clinical audits and service evaluations.
• Implement evidence-based diabetes guidelines and protocols.
• Participate in development of diabetes care pathways and policies.
• Provide training and guidance to healthcare professionals on diabetes care.
• Mentor junior nursing staff and students.
• Promote best practice in diabetes management across healthcare settings.
• Maintain awareness of advances in diabetes treatments and technology.

Person Specification

Skills and Knowledge

Essential

• Advanced understanding of diabetes management in community settings.
• Insulin therapy initiation and adjustment.
• Interpretation of blood glucose monitoring and continuous glucose monitoring data.
• Ability to deliver complex health information clearly to patients and clinicians.
• Motivational interviewing and behaviour change skills.
• Clinical Decision-Making.
• Autonomous assessment and management of complex diabetes cases.

Qualifications

Essential

• Registered Nurse with the Nursing and Midwifery Council.
• Post-registration experience in diabetes management.
• Evidence of continuing professional development in diabetes care.
• Postgraduate qualification in diabetes care.

Desirable

• Independent prescribing qualification.
• Advanced clinical assessment training.
• Certification in insulin pump therapy or diabetes education.
• Experience in research, audit, or service development.

Leadership

Essential

• Acts as a clinical role model within the primary care team.
• Supports and mentors other nurses and healthcare assistants.
• Encourages best practice in diabetes care across GP practices and Primary Care Networks.
• Contributes to service improvement and innovation in diabetes management.

Behaviours and Attributes

Essential

• Demonstrates empathy, compassion, and respect when supporting people living with diabetes.
• Promotes shared decision-making and encourages patient autonomy in managing conditions such as Type 2 Diabetes and Type 1 Diabetes.
• Recognises the psychological, social, and cultural factors affecting diabetes management.
• Always maintains dignity and confidentiality.
• Works effectively within multidisciplinary teams in primary care.
• Values the contribution of GPs, pharmacists, dietitians, podiatrists, and other healthcare professionals.
• Supports integrated care between primary and specialist diabetes services.
• Contributes positively to team discussions and care planning.

Experience

Essential

• Experience working in primary care or community nursing.
• Experience managing patients with complex diabetes.
• Experience providing patient education and lifestyle support.
• Experience in patient education and chronic disease management.
• Minimum 23 years of clinical experience in diabetes.

Desirable

• Experience supporting diabetes registers or population health initiatives.
• Experience with insulin pumps or diabetes technology.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Banbury Cross Health Centre

Address

Banbury Cross Health Centre

6 Oxford Road

Banbury

Oxfordshire

OX16 9AD

United Kingdom

Employer's website

https://www.banburycrosshealthcentre.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please refer to the supporting documents for the full Job Description outlining the core responsibilities of the Health Care Assistant role.

You will thrive in this role if you are looking to develop your clinical career, have a passion for promoting health and wellbeing, and enjoy supporting patients with long-term conditions and preventative healthcare.

We reserve the right to close this vacancy at any time during the advertising period.

Pre-employment requirements

• Vaccinations: Evidence of Hepatitis B (x3), titre level and/or booster, and MMR and Varicella status required. Support is available for those who are undecided.
• Right to work: Proof of eligibility to work in the UK required at interview.
• References: Two references required, one of which must be your current or most recent employer.
• Employment history: Any employment gaps of 6 weeks or more must be declared.

Person Specification

Personal Qualities

Essential

• Caring, compassionate, and professional approach.
• Strong team player with excellent interpersonal skills.
• Organised and able to prioritise workload.
• Adaptable and motivated to learn new skills.
• Confident supporting patients and colleagues.

Personal Qualities

Essential

• Caring, compassionate, and professional approach.
• Strong team player with excellent interpersonal skills.
• Organised and able to prioritise workload.
• Adaptable and motivated to learn new skills.
• Confident supporting patients and colleagues.

Knowledge

Essential

• Phlebotomy skills.
• Blood pressure monitoring.
• Urine testing.
• Excellent communication skills.
• Ability to follow clinical guidelines and protocols.
• ECG recording.
• EMIS or System1 experience.
• Wound care.
• Suture or staple removal.

Experience

Essential

• Experience working within Primary or Secondary Care.
• Experience of data input, information gathering, and maintaining confidentiality.
• Recent experience delivering direct patient care.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Modality Partnership

Address

Haydock Medical Centre

Woodside Road

Haydock

ST. HELENS

Merseyside

WA11 0NA

United Kingdom

Employer's website

https://www.modalitypartnership.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

You should refer to the supporting documents for a full JD outlining core responsibilities.

You will thrive if you enjoy a challenge of learning new skills, embracing new technologies including automation, helping patients, managing information efficiently, and enhancing IT skills with MS Word, Outlook, Excel, clinical systems and other systems.

If you are seeking a challenging, rewarding role in a growing, supportive team, wed love to hear from you.

We reserve the right to close this vacancy at any time during the advertising period.

Pre-employment Requirements:

• Vaccinations: Mandatory for certain roles and there may be a delay to start dates where they are not provided; we provide guidance and support to manage individual and environmental risks.
• Right to work: Proof of UK working eligibility required at interview.
• References: Two references required, one of which must be your current/most recent employer and reference checks must cover at least the past three years of employment or training.
• Employment history: Please notify us of any employment gaps of 6 weeks or more.

Person Specification

Skills

Essential

• Customer service orientation.
• Excellent communication and interpersonal skills.
• Problem-solving and organisational ability.
• Tolerance to fast pace working retaining professionalism to be able to support patients appropriately.
• Computer literate and adaptable in line with new ways of working.
• Problem-analysis and problem-solving.
• Administrative and organisational skills.
• Ability to follow policies, practices and protocols.

Personal Qualities

Essential

• Confident, welcoming, professional, and empathetic in approach to all interactions.
• Team player with a professional manner and appearance.
• Tactful, discreet, and proactive.
• Adaptable to taking on new skills and challenges.
• Flexible and responsive to new practices and working hours.

Knowledge

Essential

• Customer service principles and practices.
• Basic medical terminology.
• Reception protocols and call handling preferred but not essential.
• NHS / Clinical systems / MS Office applications.
• Previous experience in NHS/general practice preferred but not essential.
• Previous call-handling experience preferred but not essential.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Modality Partnership

Address

Smethwick Medical Centre

Regent Street

SMETHWICK

West Midlands

B66 3BQ

United Kingdom

Employer's website

https://www.modalitypartnership.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

• Facilitate the development and integration of alternative care pathways for the ICC Hub.
• Support the sector clinical quality team in promoting the ICC Hub; providing guidance to operational clinicians and responding to clinician feedback and experience.
• Day-to-day management of the ICC Hub Coordinator, ensuring data validation, phone answering and referrals are undertaken efficiently and effectively.
• Recruitment and onboarding of external clinicians into the ICC Hub, arranging induction, contracts and ongoing rostering and education as required.
• Support the Clinical Support Manager as required with their day-to-day management of the ICC Hub shift, for example assisting Senior Clinical Decision Makers with ICC Hub process
• Promote the ICC model across the ICS, engaging with local stakeholders and healthcare partners.
• Monitor and evaluate service performance, contributing to continuous improvement within the ICC Hub and system integration.
• Reporting and escalation both internally and externally, producing high level reports and presenting to a range of stakeholders about the ICC Hub model.

Person Specification

Qualifications

Essential

• A minimum of a BSc Paramedic Science (or similar) in a clinically appropriate area or equivalent experience
• Essential Evidence HCPC registered Paramedic

Desirable

• Postgraduate qualification in pre-hospital care or equivalent level of experience in the relevant field (i.e. Clinical Hub, NHS 111 or similar area of practice)

Experience

Essential

• Experience in leading or managing clinical teams in a remote consultation setting
• Experience of cross organisational or system wide transformation
• Experience in leading quality improvement activities in a healthcare setting
• Experience of negotiation with senior stakeholders which may include difficult and controversial issues, presenting complex and sensitive information to large and influential groups
• Experience of leading, managing and delivering significant change projects involving stakeholders

Knowledge

Essential

• Can demonstrate partnership working and the understanding of how and when partnerships should be built, navigating, and understanding local, regional, and national political positions in order to solutions that span across multiple stakeholders
• Ability to make decisions autonomously, when required, on difficult issues, working to tight and often changing timescales
• Demonstrable ability to analyse and interpret highly complex data, in relation to patient complexity and clinical outcome measures. In complex patient situations, support external clinicians to analyse the risk and benefits of alternative pathways for care and the options available making reasoned and logical deductions, and formulating plans.
• Able to plan, create and deliver training, briefings and updates to large groups of staff at all levels

Personal abilities

Essential

• Provide effective, inclusive, and compassionate leadership across own areas of responsibility, ensuring all voices are heard and creating and nurturing a culture where staff feel safe to speak up

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

London Ambulance Service NHS Trust

Address

WNL ICC Hub,Kenton Ambulance Station

The Mall

London

HA3 9TB

United Kingdom

Employer's website

https://www.londonambulance.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

We are seeking somebody to join our busy GP practice as the first point of contact for patients, contractors, and visitors, while also managing a range of general office tasks.

In this role, you will handle administrative and reception duties, ensuring efficient, courteous, and high-quality service in line with our established processes, policies, and procedures. You will support patient inquiries with professionalism and care.

Excellent communication skills and a compassionate, friendly nature are essential, as you will work closely with our clinical and administrative teams in a busy environment, interacting with a diverse range of people and professions.

Your responsibilities will include managing telephone, in-person, and electronic inquiries, scheduling and updating appointments and home visits, relaying clinical information to patients, and helping patients access our services and those in the wider community.

Ideal candidates will be highly organised, effective communicators who provide a professional and welcoming experience for all patients, ensuring every interaction is exceptional.

Strong IT skills are essential, as you will perform tasks such as running searches and data input. Additionally, you will process prescription requests and deliver comprehensive administrative support.

Job Responsibilities

RECEPTION

• Receiving patients, consulting with members of the practice team
• Processing in-person and telephone requests for appointments; ensuring callers are directed to the appropriate healthcare professional
• Registering new patients, temporary residents and any requiring immediate and necessary treatment, carefully checking all details for accuracy and entering on computer registration link
• Taking messages and passing on information
• Initiating contact with and responding to requests from patients, other team members and associated healthcare agencies and providers

GENERAL ADMINISTRATION

• Opening up/locking up of practice premises and maintaining security in accordance with practice protocols
• Processing and distributing incoming and outgoing mail
• Filing and retrieving paperwork
• Computer data entry/data allocation and collation; processing and recording information in accordance with practice procedures
• Providing clerical assistance to practice staff as required, including word/data processing, filing, photocopying, and scanning
• Ordering and monitoring of stationery and other supplies
• Keeping the reception area, notice boards, leaflet etc. tidy and presentable
• Cover sickness/annual leave and work reasonable overtime when required
• Perform any other relevant and reasonable duties that may be requested by the Reception Supervisors, Office Manager or Partners.
• Undertake statutory and mandatory training as required.

APPOINTMENT SYSTEM MANAGEMENT

• Book/edit/cancel appointments and recalls ensuring sufficient information is recorded to retrieve medical record.
• Monitor effectiveness of the system and report any problems or variations required.
• Deal with home visit requests, carefully noting all details

PRESCRIPTION REQUESTS MANAGEMENT

• Processing repeat prescriptions in accordance with practice guidelines
• Handing completed repeat prescriptions to patient and checking names and address.

Person Specification

Qualifications

Essential

• GCSEs at grade C (or 4-9) or equivalent, including English and Maths

Desirable

• Training in administration/clerical duties at NVQ level or above
• NVQ Level 2/3 in Customer Services or Health Care or related discipline

Experience

Essential

• General office skills, photocopier, scanning, shredding.
• Awareness of Data Protection Act and need for confidentiality of Information.
• Attention to detail, able to work accurately, identifying errors quickly and easily.
• Excellent verbal and written communication skills with team members, patients, carers, and other healthcare professionals, with the ability to adjust communication style.
• Committed to own continuing personal development and an ability to support others to develop and progress.

Desirable

• Experience of working in a medical or primary care setting.
• Computer literate with an ability to use the required GP clinical systems.
• Has a planned and organised approach with an ability to prioritise their own workload to meet strict deadlines.

Personal Attributes

Essential

• Works effectively independently and as a member of a team.
• Flexible approach to meet service needs and ensure a stakeholder focused response.
• Self-motivated and proactive.
• Continued commitment to improve skills and ability in new areas of work.
• Demonstrate excellent interpersonal and communication skills.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Railway Medical Group

Address

Gatacre Street

Blyth

Northumberland

NE24 1HD

United Kingdom

Employer's website

http://railwaymedicalgroup.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job Purpose

The post holder will provide high-quality, safe and effective general medical services to the practice population, working collaboratively with the wider clinical and administrative team.

The successful candidate will be responsible for assessing, diagnosing and managing a broad range of acute and chronic presentations in primary care, ensuring patients receive appropriate treatment, investigation, referral and follow-up.

The role is being offered as a fixed-term opportunity to support increased patient access and capacity within the practice.

The post holder will:

• Provide comprehensive general medical services to registered patients, including assessment and management of acute, chronic and complex conditions.
• Conduct appropriate clinical consultations, including face-to-face, telephone and other remote consultations where required.
• Make appropriate clinical decisions regarding diagnosis, investigation, treatment, referral and follow-up.
• Provide appropriate preventative healthcare, health promotion and screening advice.
• Manage patients with long-term conditions in accordance with current evidence-based guidance and practice protocols.
• Prescribe safely and cost-effectively in accordance with local and national guidance.
• Recognise and appropriately manage patients presenting with urgent or potentially serious illness.
• Make appropriate referrals to secondary care, community services and other healthcare professionals.
• Provide appropriate safety-netting advice and ensure patients understand when and how to seek further medical assistance.
• Maintain accurate, contemporaneous and comprehensive clinical records in accordance with professional and practice requirements.
• Review and action investigation results, correspondence and other clinical information appropriately.
• Work effectively with the wider multidisciplinary team to ensure coordinated and patient-centred care.
• Participate in practice meetings and contribute to effective communication across the clinical team.
• Support the delivery of practice targets, contractual requirements and quality improvement initiatives where appropriate.
• Maintain awareness of safeguarding responsibilities and act appropriately where there are concerns regarding children or adults at risk.
• Comply with infection prevention and control requirements.
• Maintain appropriate standards of confidentiality, information governance and data protection.
• Undertake appropriate clinical administration associated with patient care.
• Participate in clinical audit, significant event review and quality improvement activities as appropriate.
• Maintain professional competence and undertake appropriate continuing professional development.
• Work within the requirements of the GMC, relevant legislation, NHS guidance and practice policies.
• Undertake any other reasonable duties appropriate to the role and level of responsibility.

The post holder will be expected to contribute to a culture of continuous improvement and patient safety. This includes:

• Reporting and learning from significant events, incidents and complaints.
• Participating in clinical audit and quality improvement activity.
• Maintaining awareness of current clinical guidance and evidence-based practice.
• Ensuring appropriate clinical documentation and coding.
• Identifying and escalating risks to patient safety.
• Maintaining appropriate professional boundaries and standards of conduct.
• Contributing to effective clinical governance within the practice.

The post holder will work closely with GP colleagues, practice nurses, healthcare assistants, pharmacists, care coordinators, reception and administrative staff and other members of the wider healthcare team.

The post holder should demonstrate excellent communication skills and be able to communicate effectively with patients, relatives, carers and colleagues.

The GP will be expected to contribute positively to the practice environment, treating colleagues with respect and supporting a culture of teamwork and professionalism.

The post holder must:

• Understand and fulfil their responsibilities in relation to safeguarding children and adults.
• Recognise signs of abuse, neglect, exploitation and vulnerability.
• Follow practice safeguarding procedures and appropriately escalate concerns.
• Maintain appropriate safeguarding knowledge and training for the role.

The post holder must maintain strict confidentiality regarding patients, colleagues and practice business.