Job description

Job responsibilities

The Lead GP provides day-to-day clinical leadership within the practice, working alongside the Operations Manager and Lead Nurse to ensure the delivery of safe, effective, high-quality and person-centred care.

The postholder will be a visible, approachable and credible clinical leader who supports GPs and the wider clinical team, contributes to the effective running of the practice and helps drive continuous improvement in patient care, quality, workforce wellbeing and operational effectiveness.

The role combines regular clinical practice with protected leadership time and includes responsibility for clinical leadership, workforce support, governance, safeguarding, practice improvement and professional development. The Lead GP will work closely with, and be supported by, the Deputy Medical Director for Practice Services.

Key Responsibilities

• Clinical Leadership and Practice Development
• Practice Leadership Team Responsibilities
• GP Workforce, Recruitment and Development
• Quality, Clinical Governance and Patient Safety
• Safeguarding Leadership
• Operational and Organisational Leadership
• Relationship-Based Leadership and Culture
• Education and Learning

We reserve the right to amend the closing date for this vacancy depending on application levels.

Person Specification

Qualifications and Training

Essential

• Full GMC registration with a license to practice
• Inclusion on the GP Register and an appropriate NHS Performers List
• Evidence of ongoing continuing professional development and successful appraisal

Knowledge and Experience

Essential

• Experience of contemporary NHS general practice
• Experience working effectively within a multidisciplinary primary care team
• Understanding of clinical governance, quality improvement and patient safety
• Experience of supporting, supervising, mentoring or developing clinical colleagues
• Understanding of the operational challenges and priorities of general practice

Desirable

• Experience of line managing or supervising medical staff
• Experience in a GP leadership or clinical leadership role
• Experience of clinical audit, quality improvement and governance processes, including incident and complaint management
• Experience of recruitment, workforce development and supervision of medical staff
• Experience of teaching, training, mentoring or supporting GP trainees, and learners
• Familiarity with CQC requirements and working with external healthcare partners
• Experience of referral management and primary-secondary care interface working

Skills, Abilities and Attributes

Essential

• Credible, approachable and supportive clinical leader
• Excellent communication, interpersonal and relationship-building skills
• Able to provide constructive leadership, influence others and work collaboratively across multidisciplinary teams
• Able to manage sensitive issues professionally and maintain confidentiality
• Strong organisational skills with the ability to prioritise workload, use initiative and work effectively under pressure
• Able to identify issues, resolve problems and support positive change self-analyse own work and performance - Ability to recognise own limitations and act upon them appropriately
• Committed to equality, inclusion, staff wellbeing and high-quality patient care
• Demonstrate self-awareness, professionalism and a commitment to continuous learning and development

Desirable

• Ability to represent the organisation with internal and external stakeholders when require

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

BrisDoc Healthcare Services

Address

Broadmead Medical Centre

Broadmead

Bristol

BS1 3EA

United Kingdom

Employer's website

https://brisdoc.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Rota Management and Coordination

• Lead in the management of the Severnside operational rota, including proactive planning (including for bank holidays) and responding to short notice absence/changes

• Manage the day-to-day upkeep of RotaMaster, ensuring accurate session data, shift information, and reporting.

• Support the timely and accurate recording of sessional cover, shift status, special rates, and sickness episodes.

• Take responsibility for short-notice cover arrangements, applying agreed escalation processes and communicating with relevant staff and managers.

• Allocate and process New Starter and CHOC forms in accordance with agreed timescales

• Build and maintain strong working relationships and great communication with the Service Delivery Team

• Build and maintain strong working relationships and great communication with the Clinical Admin Team

Team Leadership and Supervision

• Provide day-to-day coaching and support to Rota Administrators, ensuring they are trained, competent, and have clarity on their responsibilities.

• Deputise for the Rota Team Manager when required, including during periods of absence.

• Promote a collaborative and inclusive team culture, by developing a close working relationship with the rota team manager and offering guidance and supervision to the wider rota team to help maintain high standards of rota service delivery.

• Support the implementation and review of standard operating procedures and best practice within the team.

Stakeholder Engagement

• Act as a key contact for clinicians and non-clinical staff regarding rota-related queries and processes.

• Assist with onboarding communications to new clinicians and staff, ensuring a smooth transition into the rota system.

• Support effective working relationships with internal departments, including Service Leads, IT, and Clinical Governance, to enable accurate data capture and reporting.

System and Data Quality

• Maintain high standards of data accuracy within RotaMaster and other rota-related systems.

• Assist in regular data reviews and audits to ensure the quality and timeliness of information, including CHOC forms and Care Plan entries.

Other Duties

• Provide administrative support for clinical recruitment and rota-related engagement events.

• Oversee elements of the Registrar process, including system set-up and coordination with relevant departments.

• Monitor and maintain accurate records for clinical audit support and practice liaison calls.

• Participate in regular team meetings, 1:1s, and performance development reviews.

• Maintain up-to-date knowledge of BrisDoc policies and procedures, ensuring compliance in all duties.

• About You

  Essential Criteria

  • Experience working in a rota or workforce planning environment.

  • Strong organisational and administrative skills.

  • Ability to supervise and support staff effectively.

  • Confident communicator across a range of mediums (e.g. telephone, email, SMS).

  • Comfortable using rota management or scheduling software (e.g. RotaMaster).

  • High attention to detail and commitment to data quality.

  • Ability to work flexibly and respond to service needs at short notice.

  Desirable Criteria

  • Previous experience working in a healthcare or NHS environment.

  • Experience supporting recruitment or clinician onboarding.

  • Familiarity with Clinical Guardian, Adastra, or EMIS systems.

  Our Values

  BrisDoc is a proudly employee-owned Social Enterprise. We are committed to:

  • Our Patients Delivering compassionate, timely, and equitable care.

  • Our People Fostering a culture of support, development, and well-being.

  • Our Services Delivering high-quality, efficient, and sustainable healthcare.

  • Our Resources Using our tools and systems effectively.

  • Our Social Impact Promoting environmental responsibility and community inclusion.

  General Requirements

  • Ability to work additional hours to cover staff absence or service pressures.

  • Regular attendance at mandatory training sessions and staff development activities.

  • Adherence to BrisDoc's policies, procedures, and NHS code of conduct.

  Note: This job description is not exhaustive and may be reviewed periodically in line with service needs and organisational priorities.

Person Specification

About You

Essential

• Experience working in a rota or workforce planning environment
• Strong organisational and administrative skills.
• Ability to supervise and support staff effectively.
• Confident communicator across a range of mediums (e.g. telephone, email, SMS).
• Comfortable using rota management or scheduling software (e.g. RotaMaster).
• High attention to detail and commitment to data quality.
• Ability to work flexibly and respond to service needs at short notice.

Desirable

• Previous experience working in a healthcare or NHS environment.
• Experience supporting recruitment or clinician onboarding.
• Familiarity with Clinical Guardian, Adastra, or EMIS systems.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

BrisDoc Healthcare Services

Address

Unit 21 Osprey Court

BrisDoc, Unit 21, Osprey Court

Bristol

BS140BB

United Kingdom

Employer's website

https://brisdoc.co.uk/ (Opens in a new tab)