Job description

Job responsibilities

The duties and responsibilities to be undertaken by members of the practice administration team may include any or all of the items in the following list. Duties may be varied from time to time under the direction of the assistant practice manager/practice manager, dependent on current and evolving practice workload and staffing levels:

• Maintaining and monitoring the practice appointments system
• Processing personal and telephone requests for appointments, visits and telephone consultations, and ensuring callers are directed to the appropriate healthcare professional
• Processing and distributing incoming (and outgoing) mail
• Taking messages and passing on information
• Filing and retrieving paperwork
• Processing repeat prescriptions in accordance with practice guidelines
• Computer data entry/data allocation and collation; processing and recording information in accordance with practice procedures
• Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers
• Providing assistance to the practice staff as required from time to time, including word/data processing, filing, photocopying and scanning
• Ordering, re-ordering and monitoring of stationery and other supplies
• Dealing with clinical waste
• Keeping the reception area, notice-boards and leaflet dispensers tidy and free from obstructions and clutter

Person Specification

Experience

Desirable

• Experience of working in primary care
• Experience of working in a GP practice
• Experience of call handling
• Touch typist

Qualifications

Essential

• GCSE grade A to C in English and Maths

Desirable

• SystmOne experience
• Previous NHS experience including GP surgery or Pharmacy

Knowledge and skills

Essential

• Good interpersonal and communication skills

Desirable

• IT skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Billericay Medical Practice

Address

Billericay Health Centre

Stock Road

Billericay

Essex

CM12 0BJ

United Kingdom

Employer's website

https://www.gps-billericayhealthcentre.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

The duties and responsibilities to be undertaken by members of the practice administration team may include any or all of the items in the following list. Duties may be varied from time to time under the direction of the assistant practice manager/practice manager, dependent on current and evolving practice workload and staffing levels:

• Maintaining and monitoring the practice appointments system
• Processing personal and telephone requests for appointments, visits and telephone consultations, and ensuring callers are directed to the appropriate healthcare professional
• Processing and distributing incoming (and outgoing) mail
• Taking messages and passing on information
• Filing and retrieving paperwork
• Processing repeat prescriptions in accordance with practice guidelines
• Computer data entry/data allocation and collation; processing and recording information in accordance with practice procedures
• Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers
• Providing assistance to the practice staff as required from time to time, including word/data processing, filing, photocopying and scanning
• Ordering, re-ordering and monitoring of stationery and other supplies
• Dealing with clinical waste
• Keeping the reception area, notice-boards and leaflet dispensers tidy and free from obstructions and clutter
• Providing clerical assistance to practice staff as required, including word/data processing, filing, photocopying, and scanning
• Cover sickness/annual leave and work reasonable overtime when required

Person Specification

Experience

Desirable

• Experience of working in primary care
• Experience of working in a GP practice
• Experience of call handling
• Touch typist

Qualifications

Essential

• GCSE grade A to C in English and Maths

Desirable

• SystmOne experience
• Previous NHS experience including GP surgery or Pharmacy

Knowledge and skills

Essential

• Good interpersonal and communication skills

Desirable

• IT skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Billericay Medical Practice

Address

Billericay Health Centre

Stock Road

Billericay

Essex

CM12 0BJ

United Kingdom

Employer's website

https://www.gps-billericayhealthcentre.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

To provide an efficient copy typing and word processing service for GPs and Health Professionals as required. This includes the typing of letters, reports including private work, patient referrals, medical summarising and notifications in an accurate and timely manner.

Person Specification

Qualifications

Essential

• Previous NHS experience is essential. We will consider candidates from primary and secondary care
• Very good command of written and oral communication, including typing abilities
• Very good working knowledge of Microsoft Office packages primarily; Word and Excel
• GCSE or equivalent in English and Maths
• Medical terminology

Desirable

• Knowledge of SystmOne would be advantageous
• Previous use of eRS referral pathway
• Worked in GP Surgery

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Billericay Medical Practice

Address

Billericay Health Centre

Stock Road

Billericay

Essex

CM12 0BJ

United Kingdom

Employer's website

https://www.gps-billericayhealthcentre.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

Clinical Responsibilities In accordance with the Practice timetable, as agreed, the post holder will make themselves available to undertake a variety of duties including surgery consultations, telephone consultations and queries, visiting patients at home, issuing and signing repeat prescriptions and dealing with queries, paperwork and correspondence in a timely fashion. Makes professionally autonomous decisions in relation to presenting problems, whether self-referred or referred internally within the Practice. Receives patients with undifferentiated and undiagnosed problems and makes assessment of their health care needs. Screens patients for disease risk factors and early signs of illness. Develops care plans for health in consultation with patients and in line with current Practice disease management protocols. Provides counselling and health education. Prescribes in accordance with the ICB prescribing formulary whenever this is clinically appropriate. Admits or discharges patients to and from caseload and refers them to other care providers internally or externally as appropriate. Supports the trainers in teaching in the Practice and gives clinical supervision to training doctors. Complies with relevant Practice policy/guidelines, e.g. Child Protection, confidentially issues etc. Is committed to lifelong learning, audit and effectiveness issues to ensure evidence based best practice. Maintains GMC registration. Ensures continuous Medical Defence cover. Ensures inclusion on a local Performers list. Other Responsibilities within the Practice Consults with patients in the surgery and at home visits as agreed internally between all partners. Be available for on-call duties to answer patients telephone queries or carry out emergency home visits, or surgery consultations as appropriate. Contributes to the evaluation/audit and clinical standard setting with colleagues. Records clear and contemporaneous I.T. based consultation notes to agreed standards; Collects data for audit purposes; Compiles and issues computer-generated acute and repeat prescriptions (avoiding hand-written prescriptions whenever possible); In general the post holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care. Contributes to the strategic management and development of the Practice e.g. in developing and contributing to Practice policies and guidelines. Attendance at training, Practice Meetings and events organised by the practice or other agencies, where appropriate. Meets all tight timescales/deadlines for audits and written returns to ensure that the Practice meets quality standards and receives the designated funding (e.g. Quarterly Enhanced Services returns, annual QOF audit etc.) Ensuring full accreditation which will include full and unrestricted registration with the GMC, membership of an appropriate defence body and delivery of annual evidence for appraisal or accreditation purposes in keeping with National requirements at any time. A commitment to life-long learning and audit to ensure evidence-based best practice Confidentiality In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately; In the performance of the duties outlined in this Job Description, the post holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential and information gained must not be communicated to other persons except in the recognised course of duty. Unauthorised disclosure of confidential information will result in disciplinary action and may lead to dismissal. Health & Safety The post holder must be aware of the responsibilities placed on them under the Health and Safety at Work Act (1974) to ensure that the agreed procedures are carried out to maintain a safe environment for patients, visitors and staff. The post holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Practice Health & Safety Policy, to include: Using personal security systems within the workplace according to practice guidelines; Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks; Making effective use of training to update knowledge and skills; Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards; Reporting potential risks identified. Equality and Diversity The post holder will support the equality, diversity and rights of patients, carers and colleagues, to include: Acting in a way that is welcoming to and of the individual, is non-judgmental and recognises the importance of peoples circumstances, feelings, priorities and rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation; Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues; Personal/Professional Development In addition to maintaining continued education through attendance at any courses and/or study days necessary to ensure that professional development requirements are met, the post holder will participate in any training programme implemented by the Practice as part of this employment, such training to include: Participation in an annual individual performance review, annual GP Appraisal including taking responsibility for maintaining a record of own personal and/or professional development; Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work. Quality The post holder will strive to maintain quality within the practice, and will: Alert other team members to issues of Clinical Governance issues, quality and risk; participate in Significant Event Analysis reviews Assess own performance and take accountability for own actions, either directly or under supervision; Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance; Work effectively with individuals in other agencies to meet patients needs; Effectively manage own time, workload and resources. The post holder will also contribute to the overall team-working of the Practice putting the needs of the Practice first. Communication The post holder should recognise the importance of effective communication within the team and will strive to: Communicate effectively with other team members; Communicate effectively with patients and carers; Recognise peoples needs for alternative methods of communication and respond accordingly. Flexibility This role profile is intended to provide a broad outline of the main responsibilities only. The post holder will be expected to be flexible in relation to duties undertaken and location of work where required by the Practice. Contribution to the Implementation of Services: The post holder will:- Apply Practice policies, standards and guidance Discuss with other members of the team how the policies, standards and guidelines will affect own work. Participate in audit where appropriate. Work with the partners and management team to achieve standards of quality, performance standards, budgets and targets without compromising levels of patient healthcare Contribute towards the development and implementation of new standards, policies and procedures that are/will be required by GP practices now and in the future

Person Specification

Experience

Essential

• Good understanding and experience of chronic disease management, and primary prevention and screening services;
• Ability to take responsibility for your own career development, learning and performance and are responsible for ensuring that all your mandatory training is in date;
• Awareness of and compliance with all relevant practice policies and guidelines, e.g. prescribing, confidentiality, data protection, health and safety;
• Commitment to life-long learning and audit to ensure evidence-based best practice;
• Excellent interpersonal and communication skills in a confidential manner.

Desirable

• Experience of working in primary care
• Experience of working in a GP practice

Qualifications

Essential

• Fully qualified GP with GMC registration
• Annual appraisal and revalidation (when appropriate)
• Be on the NHSE medical performers list
• SystmOne clinical system

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Billericay Medical Practice

Address

Billericay Health Centre

Stock Road

Billericay

Essex

CM12 0BJ

United Kingdom

Employer's website

https://www.gps-billericayhealthcentre.co.uk/ (Opens in a new tab)