Job description

Job responsibilities

The Royal Surrey Foundation Trust (RSFT) is a clinically led NHS trust providing joined up care by bridging the gap between hospital and community services. Our compassionate, caring and friendly colleagues make up our Royal Surrey family and are at the heart of what we do. We all have a passion for learning, continuous improvement and excelling together through innovation, research and development. Royal Surrey Foundation Trust are working in partnership with Procare Health (a Federation for GP practices in Guildford and Waverley) providing adult community health services. The Tissue Viability service works very closely with district nurses, GPs, social care, local hospitals, other specialist nurses, therapists and others to help individuals manage their own conditions, maintain their independence and remain at home wherever possible.

Person Specification

Qualifications

Essential

• Registered Nurse

Desirable

• Non-medical prescribing qualification
• Degree or masters level education in relevant specialist area
• To hold a specialist tissue viability qualification

Knowledge

Essential

• Extensive knowledge of tissue viability specialty, acquired through post graduate course or equivalent experience.
• Wound care including pressure ulcers and leg ulcer expertise.
• Evidence of post qualifying and continuing professional development. Evidence of courses, conferences, study days. Be able to demonstrate how this has influenced practice.
• Must have an understanding of the national wound care strategy and current healthcare policy/national guidance and appreciate the implications of this on tissue viability field.
• Member of Nursing and Midwifery Council and other relevant organizations/professional bodies relevant to the post.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Royal Surrey NHS Foundation Trust

Address

Royal Surrey NHS Foundation Trust

Guildford

GU2 7XX

United Kingdom

Employer's website

https://www.royalsurrey.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

The post holder will be a trained and competent phlebotomist with experience in a health care setting and will carry out duties to include wards, clinics and GP surgery based work or any other department deemed necessary. This will involve routinely handling biological samples and it is therefore essential that he/she is aware of the departmental safety policies which must be observed at all times.

The post holder will be required to perform a range of venepuncture techniques in a variety of clinical settings and will work without direct supervision. The post holder will be assessed on their practical skills and knowledge base and must have reached competency equivalent to QCF Level 3 Unit 4223/340 Obtain A Venous Blood Sample (HSC 3053).

The work requires flexible approach to hours of employment. The department operates 7 days a week. You will also be required to cover some Bank Holidays

Person Specification

Qualifications

Essential

• Venepuncture certificate or evidence of Phlebotomy training
• Evidence of acceptable equivalent to QCF or higher
• The post holder will be assessed on their practical skills and knowledge base and must have reached competency equivalent to QCF Level 3 Unit 4223/340 Obtain A Venous Blood Sample (HSC 3053).

Skills, Knowledge & Experience

Essential

• Basic numeracy and language skills
• Previous phlebotomy experience in a healthcare environment
• Knowledge of relevant Medical Terminology
• Knowledge of basic anatomy and physiology
• To demonstrate the ability to collect blood samples correctly.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Royal Surrey NHS Foundation Trust

Address

Royal Surrey County Hospital

Egerton Road

Guildford

GU2 7XX

United Kingdom

Employer's website

https://www.royalsurrey.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Job Dimensions

• The post holder will work as part of a team to deliver high quality palliative care in the in-patient unit at either Ashford/Canterbury/Thanet but may be required to work at any of the other sites upon request.
• The post holder will support the operational management by take responsibility for the ward in the absence of the Ward Manager and Ward Sister, ensuring patient care is maintained.
• Although not responsible for a budget, the post holder will be expected to be aware of cost implications and make the best use of valuable resources.
• The post holder will contribute to the learning environment, acting as practice supervisor/assessor to qualified/unqualified colleagues and students, to facilitate and assist in achieving learning objectives.

• The post holder will be a registered nurse accountable for the direct delivery of patient care within an in-patient unit caring for patients with palliative needs.
• Work will be undertaken in line with Pilgrims Hospice, local and national policy and guidance and the NMC professional codes of conduct.
• The post holder will work within the multidisciplinary team and will influence the decisions of patient care from a nursing perspective. On a day to day basis the post holder will work under indirect supervision making decisions based on best practice and evidence based research.
• Working within a team structure the registered nurse will ensure all incidents, complaints, difficulties and complex situations are documented and any remedial actions taken by the multi-disciplinary. In addition the post holder will ensure the Ward Sister or Ward Manager are notified and aware of such occurrences.

Principle accountabilities and responsibilities

Clinical and professional

• Maintain a high level of nursing care through direct delivery of personal, emotional and psychological care for patients. Through effective assessment of each patients needs and preferences the post holder will plan evidence based nursing care, implement and continuously evaluate the care given and ensure this meets the needs of individualized patient care.
• Undertake patient care as directed in the patients care plan in order to meet each patients care needs whilst maintaining independence as much as possible and maintaining privacy and dignity at all times. This will include for example hygiene and elimination needs, assisting eating and drinking and ensuring nutrition is maintained.
• Successfully manage clinical emergencies specifically related to palliative care through swift recognition, instigating and carrying out any immediate actions and reporting and sharing information quickly.
• Whilst responsible to the ward sister/team leader, the post holder will work competently and confidently without direct supervision to complete delegated work load, including maintaining skill mix and staff planning.
• To maintain effective operation, the post holder will take responsibility for the ward, delegate the workload and supervise trained and untrained staff as needed.
• Maintain continuity of patient care through accurate verbal reports and electronic and written documentation including the use of electronic patient management systems ensuring patient confidentiality at all times.
• Ensure all patient information is electronically recorded in a safe, accurate and contemporaneous manner through familiarity with and daily use of EMIS and Ashtons electronic patient management system and adherence to Hospice IT protocols.
• Expedite successful discharge where appropriate with good quality planning for patients needs.
• Provide sensitive and empathetic emotional and psychological support for patients and carers during the delivery of bad news, of terminal care and during and after the event of death. Ensure high standard of care for patient and carers after death by following appropriate hospice protocols.
• Maintain safe and effective drug administration by administering all medications, and setting up and maintaining subcutaneous syringe drivers according to the Hospice and NMC codes and guidelines.
• Maintain safe nursing practice by attaining and maintaining competency in clinical interventions as set out within the knowledge and skills framework.
• Ensure high standard of care through awareness and implementation of Hospice policies, procedures and guidelines especially in relation to infection control, manual handling, health and safety and fire.

Management

• Ensure the safety of patients, visitors and other staff by maintaining a safe environment, recognising any hazards and responding appropriately.
• Participates in the induction of new staff and facilitates the training of new and existing colleagues through mentorship and supervision as required. In addition is required to act as practice supervisor/assessor for student health professionals, assisting with learning and providing documented evidence as required.
• Contributes to the organization and running of the ward by undertaking administrative tasks as requested i.e. ward staff rota
• Maintain adequate levels of drugs, dressings and general stores by ordering according to hospice practice.
• Promote a high level of consistent nursing care by participating in the development and implementation of clinical policies and protocols.
• Maintain knowledge and skills competencies and high standards of care, through continued professional development set out within the performance management process including annual appraisal, attending and successfully completing mandatory training and reviewing progress with the line manager alongside a personal development plan.
• Provides teaching sessions to ward based colleagues as required, either on an individual basis or small groups as required, e.g. in manual handling, infection control or NVQ modules. These may be pre-planned or impromptu as time allows.
• Facilitate any internal or external research projects by participating and/or auditing as requested by the Ward Manager.

Measures of Success

• Achievement of a safe, effective ward in which palliative nursing care is successfully accomplished.
• High level of satisfaction from patients and relatives, low level of adverse comments or complaints.
• Effective understanding and successful implementation of the Hospices policies and procedures
• Successful supervision of untrained staff.
• Effective use of all physical and IT based resources including stocks, supplies, data systems and the patient management system (EMIS/Ashtons)

Communications & Relationships

Internal - Nurse Manager and Ward Sister, Lead Nurse Patient Safety and Quality Consultant, Multi Disciplinary Team, Administrator Volunteers

External - General practitioners, Community Nurses, Hospital CNS Teams

• Attend multidisciplinary team meetings to provide nursing opinion on patient and clinical issues ensuring that open and focused discussion is practiced.
• Meet with patients carers to address and advise on nursing care, clinical practice, and patient related inquiries. Ensure patients and carers are informed with regard to patient choice, treatment and progress, whilst maintaining respect for the privacy and dignity of the patient.
• Effectively communicate with other agencies to ensure continuity of care between the Hospice, community and continuing care setting.
• Ensure patients understanding and compliance for treatment or intervention is maintained even when communication is impaired, e.g. due to visual, hearing or cognitive impairment by using all verbal and non verbal communication skills.
• Ensure continuity of care by providing effective verbal and written reports on individual patients conditions and any changes in treatment to members of nursing team at handover to next shift and to recognise the need to report to senior nurse or doctor when appropriate.
• Negotiate and advocate on behalf of patients, relatives and staff, providing information that can be difficult for people to understand or can cause distress for example giving pre / post bereavement support, information, advice to patients, families, children, next of kin, friends and recognise the need to refer to other expert counsellors and agencies.
• Ensure effective channels of communication with individuals, the multidisciplinary team, other departments, outside agencies, managers and staff. This can take the form of receiving and acting on information, giving advice, and attending meetings.
• Adopt standards of behaviours in keeping with Pilgrims Hospice mission and core values and the NMC Professional code of conduct.
• Attend meetings within the Hospice, for example ward nursing staff/ multidisciplinary team handover, Health and Safety and relevant meetings and briefings as directed by the Ward Manager.

Education/Training/Teaching

• Ensures own knowledge is up to date, undertaking mandatory training and attending workshops and training courses for the benefit of continued personal development, to learn new skills and increase knowledge.
• Takes responsibility for ensuring that new staff receive support and education during induction and acts as a positive role model.
• Promotes the work of the Hospice through collaborative working with clinical and allied professionals, participating in a multi-professional team working approach to support patients, families and careers irrespective of setting.
• Contributes to the delivery of formal and informal education within Pilgrims Hospices.
• Directly supervise student nurses in the clinical areas acting as a practice supervisor/assessor and assisting learners to achieve learning objectives.

Person Specification

Qualifications

Essential

• First Level registration
• Evidence of ongoing professional development

Desirable

• Post registration Nursing Course (Palliative Care Dip/Degree, ENB 931, 237 or equivalent)

Experience

Essential

• Sound experience as registered nurse in specialist palliative care setting or to transfer skills from an associated environment
• Experience with mentoring student/junior nurses.

Desirable

• Practice Supervisor / Practice Assessor or equivalent.

Knowledge, Skills and Other Requirements

Essential

• Must hold valid, unrestricted right to work in the UK without the need for employer sponsorship
• Good communication skills
• Organisational and managerial skills
• Teaching skills
• Supervision and staff support skills
• Knowledge of IT and ability to use IT appropriately in the workplace.
• Ability to work in a multi-professional environment
• Flexible approach to working patterns and the changing needs of healthcare
• Knowledge of IT & ability to use IT appropriately in the workplace
• Neat, tidy and professional appearance
• Strong motivation to work at Pilgrims Hospice
• Car Driver / Access to a vehicle

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Pilgrims Hospices in East Kent

Address

Pilgrims Hospice Ashford

Hythe Road

Ashford

Kent

TN24 0NE

United Kingdom

Employer's website

https://www.pilgrimshospices.org/jobs (Opens in a new tab)

Job description

Job responsibilities

Using FDP on a daily basis, liaise with the Patient Pathway Team across the Trust as a whole, to ensure co-ordination of all elements of the patient pathway. This may include highlighting patient target dates to ensure that investigations/diagnostics are carried out and results received in a timely manner.

To liaise with the Appointments Centre regarding outpatient clinic bookings as necessary and ensure patient follow up appointments are booked as soon as results are known and are available for clinic appointment.

Monitor patients who are sent to other Trusts for treatment to ensure they do not breach 18 weeks (MDS forms) in conjunction with Patient Pathway Team.

To highlight any potential breaches or delays in the patients pathway to the Team Leader, Patient Pathway Team or Service Manager according to the Trusts escalation policy.

To liaise directly with patients to book, cancel, and rebook any outpatient appointments.

To be responsible for sending out relevant appointment letters, and cancelling/rebooking patients follow-up appointments.

Responsible for checking all clinic letters are completed accurately and outcomes actioned and recorded on Surrey Safe Care (Cerner).

Monitor overbooking of clinics and arrange additional clinics to meet 18 week and cancer targets in conjunction with clinicians and Service Managers.

Manage changes in clinic templates as directed by the Service Manager..

Attend regular team meetings arranged by Team Leader.

Deal with patient queries effectively by telephone, letter, and email.

Have the ability and commitment to work as a team member and be able to adhere to strict deadlines.

Provide a fast and accurate clinical correspondence secretarial/admin. service with proficient use of appropriate software and systems to meet the required Trusts standard of work. As appropriate, prepare straightforward replies and requests for consultant teams.

To use new working systems within the Clinical Office to promote an efficient service, ie the outsourced transcription service, e-correspondence to PCT GP practices, electronically developed storage and print, systems, discharge summary systems, and the storage of appropriate information electronically on shared drives.

Using various systems such as Surrey Safe Care (Cerner), and Evolve (Electronic Medical Records) to help manage the 18 week patient pathway. Ensure changes notified by patients are added accurately and immediately, in accordance with required Trust standards of work.

Provides first point of contact for written and telephone queries on behalf of consultants and teams, using judgement to establish validity and priority of the contact.

Responsible for dealing with enquiries from patients, (written and via telephone/email) relatives, wards, GPs and various external agencies, providing information and taking appropriate action as required whilst ensuring patient confidentiality at all times.

Working as part of a team; assisting with the training of new and temporary staff providing support and advice as appropriate.

Exercise independent judgement and initiative when problems arise, taking the necessary actions to resolve the problems or referring to the appropriate person.

Co-ordination and support of clinics as required.

Participate in Trust training courses as appropriate to ensure skills and knowledge are maintained.

Responsible for ensuring that all commitments (including those held at other trusts/organisations) are reduced/cancelled when necessary adhering to relevant procedures, notifying managers and other Consultants within the department of any planned leave for the Consultants.

Demonstrate an understanding and reassuring manner when dealing with patients and their relatives.

Undertake all mandatory training as required by the Trust.

Any other duties appropriate to the role and grade and to support the department and organisation by carrying out any other duties that reasonably fit within the broad scope of a job of this grade and type of work.

Person Specification

Attitude, behaviours and values

Essential

• Always puts patients first
• Flexible in their attitudes and behaviours to support team working and delivery of objectives.
• Respects, values and cares for others.
• Takes personal responsibility and demonstrates a passion for excellence

Experience

Essential

• Previous secretarial or administration experience
• Previous experience in an office environment

Qualifications

Essential

• GCSE English and Maths grade C or equivalent
• Computer skills

Skills

Essential

• You are able to communicate effectively to ensure high standards of care, treatment, service or support as appropriate to your role
• Good written and verbal communication skills
• Able to deal sensitively and tactfully with all contacts and maintain confidentiality.
• Able to use initiative and judgement in dealing properly with day to day issues and queries.

Desirable

• Knowledge and experience of the NHS.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Ashford & St. Peter's Hospitals NHS Foundation Trust

Address

Ashford & St Peters Hospital

Guildford Road

Chertsey

KT16 0PZ

United Kingdom

Employer's website

https://www.ashfordstpeters.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

• Book, amend and cancel outpatient appointments in accordance with the Trust's Access Policy and the 18-week Referral to Treatment (RTT) standards.
• Support and guide Appointment Centre Administrators, helping with workload allocation and problem-solving.
• Monitor clinic capacity and utilise available appointment slots effectively.
• Act as a key contact for patients, consultants, nurses, service managers and GP practices.
• Deal with patient queries and complaints professionally and compassionately.
• Ensure patient records are accurate and updated on hospital systems.
• Escalate pathway delays and capacity issues to managers.
• Produce reports and monitor Key Performance Indicators (KPIs) relating to booking performance and waiting lists

Person Specification

Qualifications

Essential

• oAdministrative medical specialty knowledge gained by education or relevant experience.
• oEducated to A Level or equivalent

Desirable

• oIT Qualification

Experience

Essential

• oUse of Microsoft Office applications
• oExperience of establishing efficient office systems and processes
• oAbility to deal with non-routine situations and information and take appropriate decisions.

Desirable

• oAdministrative experience within the NHS
• oExperienced knowledge of waiting list management & patient pathways
• oExperience of using NHS information & data systems. o
• EPR Millennium or Equivalent
• oUnderstanding of medical terminology

Knowledge

Essential

• oAbility to work independently or minimum supervision.
• oArticulate, self-starter with the ability to work autonomously.
• oMonitor potential breaches and escalate to Pathway Manager oDevelop
• oDevelop and implement standard operating procedures (SOPs)
• oExperience of word/excel/power point knowledge of software programs

Desirable

• oNHS systems and procedures
• oNHS waiting list targets

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Ashford & St. Peter's Hospitals NHS Foundation Trust

Address

Ashford Hospital

Ashford Hospital

London Road

TW15 3AA

United Kingdom

Employer's website

https://www.ashfordstpeters.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Role Purpose

The Kent & Medway Primary Care Provider Collaborative (PCPC) will launch in 2026 to provide a unified, strategic and influential provider voice for primary care. The Chief Executive will lead the mobilisation, legal establishment, governance, and strategic positioning of the collaborative during its critical first year.

The postholder will also develop and implement a financially sustainable operating model, ensuring the PCPC is able to deliver measurable value, secure appropriate resource, and, over time, operate as a viable and self-sustaining organisation within the Kent & Medway system.

The postholder will build credibility rapidly with senior system partners, strengthen relationships across general practice, GP federations and wider primary care (pharmacy, optometry and dentistry) to ensure the PCPC becomes a respected, high performing collaborative that delivers measurable value, supports system transformation, and improves outcomes for the Kent & Medway population.

The successful applicant will have a proven track record of shaping, modelling, and embedding an organisational culture rooted in collaboration, trust, fairness and empathy, ensuring these values are consistently reflected in how the organisation operates.

An exceptional candidate will be ambitious, curious, resilient, decisive and able to create optimism around a shared future.

Key Accountabilities

Strategic Leadership

• Lead the mobilisation, legal establishment and governance of the PCPC.
• Shape and articulate a clear strategic vision for the collaborative, aligned with NHS Kent & Medway ICB priorities.
• Position the PCPC as a credible, authoritative system partner representing primary care.

Culture & Behaviours

• A proven track record of shaping, modelling, and embedding an organisational culture rooted in collaboration, trust, fairness and empathy.
• Ensure these values are consistently reflected in how the organisation operates.
• Ensure PCPC operates with the highest standards of integrity, transparency and professionalism.

Collaborative Development & Delivery

• Build strong, trusting relationships with the PCPC Board, ICB, Federations, and wider system partners.
• Act as the primary interface between the PCPC, commissioners, providers and system partners.
• Lead the development of collaborative service models, including neighbourhood development, left shift and upstream care design.
• Establish a systematic approach to identifying opportunities for collaborative working, including horizon scanning, policy review and commissioning insight (including PSR).

Operational Leadership & Governance

• Develop the PCPCs legal framework and establish an effective PMO function.
• Ensure robust governance, programme oversight and accountability across all collaborative priorities.
• Ensure the PCPC is technologically enabled, leveraging digital tools and data to support delivery.
• Secure appropriate resources to support delivery and identify efficiencies across partners.

Engagement & Influence

• Build trust rapidly across general practice and wider primary care.
• Ensure effective communication and engagement with staff, communities, carers and patients.
• Represent primary care confidently and authoritatively at system meetings.
• Liaise with regional and national Primary Care Collaboratives to share learning and strengthen collective influence.

Core Behaviours

The CEO will demonstrate:

• Strong relationship building and partnership skills.
• High political acumen and credibility with senior leaders.
• Commitment to co-production and inclusive leadership.
• Strategic thinking, innovation and the ability to challenge conventional approaches.
• Ability to synthesise complex information and make sound strategic decisions.
• Commercial awareness and value for money mindset.
• Integrity, transparency, humility and genuine commitment to improving the health outcomes for the population of Kent and Medway.

Knowledge & Skills Profile

Relationship & Engagement

• Outstanding communication and influencing skills.
• Ability to build trust rapidly across general practice and primary care.
• Organisational development proven track record.
• Strong understanding of GP/primary care (both contractual and operational).

System Leadership & Strategy

• Proven ability to operate at executive level within complex systems.
• System thinking capability, connecting interdependencies across providers and pathways.
• Ability to evaluate opportunities and risks with commercial awareness.
• Ability to synthesise large volumes of complex information.
• Strong understanding of current and evolving NHS architecture.
• Tech savvy and comfortable with digital innovation.
• Innovative mindset with ability to challenge conventional thinking.
• Ability to articulate complex issues simply and persuasively and adaptable to different audiences.

Person Specification

Qualifications

Essential

• Masters level qualification or equivalent experience
• Evidence of sustained personal and professional development
• Leadership Development

Experience

Essential

• Significant experience at CEO, Executive Director, MD or equivalent senior level.
• Senior level experience in both or either Primary Care or Community Care
• Track record of delivering significant strategic and organisational change
• Successfully managing significant budgets and resources
• Significant experience leading and developing strategy across multiple partners
• Experience providing board level leadership within regulatory environments
• Proven track record of effective negotiations
• Track record of achievement at executive or very senior level in a complex health environment
• Experience building credibility with Boards, management and clinical teams
• Proven track record of driving improvements in performance and standards of care

Desirable

• Primary Care contracting / commissioning knowledge and experience
• Leading Provider Collaboratives, Federations, Alliances or other member based organisations.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Kent Local Medical Committee

Address

Kent & Medway Primary Care Provider Collaborative

Unit 8

Roebuck Business Park, Ashford Road

Maidstone

Kent

ME17 1AB

United Kingdom

Employer's website

https://www.kentlmc.org/ (Opens in a new tab)

Job description

Job responsibilities

For a full job description and full person specification, along with more details about our organisation, please see attached documentation,

111 Call Handlers may be providing healthcare while working under the direction or supervision of regulated healthcare professionals. In order to do this, the call handler must receive direct instructions from the regulated healthcare professional about how to treat the patient whilst the healthcare is being provided. If this is in place, the call handler will be in regulated activity with children and adults and so an Enhanced DBS check in the child and adult workforce with both Barred Lists checks can be requested.

Please note that we are unable to offer visa sponsorship for this role. Applicants must have the right to work in the UK for the full duration of their employment without requiring employer sponsorship, including after the expiry of any time-limited visa (such as a Graduate visa).

We reserve the right to close this vacancy early, should we receive sufficient applications.

Please do not apply through any third party websites, please only apply through TRAC.

Person Specification

Address

Essential

• Lives within 60 minute commute
• Has Customer Service Experience
• Has the right to work in the UK
• Can commit to 6 weeks full time training (9am-5pm Monday- Friday)

Desirable

• Previous Call Handling Experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

HUC

Address

Taunton Call Centre, Ashford Court, Taunton

Ashford Court

Taunton

TA1 2PX

United Kingdom

Employer's website

https://hucweb.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

About the Role:

We are seeking an experienced and motivated Remote General Practitioner (GP) to support our Reception Healthcare Team for individuals entering the prison estate. This remote role is essential in delivering timely clinical assessments and treatment plans, with a focus on substance misuse management, acute care, and chronic disease review during the critical first days of custody.

This is a unique opportunity to work in a remote capacity while contributing to safer custody and improved health outcomes for a high-risk population. You will need to hold RCGP Part 1 & Part 2 in Substance Misuse, with proven experience in managing opioid dependence, alcohol detox pathways, and broader addiction medicine.

• Provide remote clinical input for newly received prisoners, including:

  • Initial health assessments

  • Substance misuse triage and prescribing decisions

  • Risk assessment (e.g., suicide and self-harm, alcohol withdrawal)

  • Review of medications and prescribing needs

• Deliver evidence-based treatment plans, including initiation and continuation of opiate substitution therapy (OST) and alcohol detox regimes.

• Liaise with on-site multidisciplinary teams (nurses, mental health, pharmacy, and security staff) to ensure seamless care planning.

• Ensure safe prescribing practices in accordance with prison protocols, NICE guidelines, and substance misuse best practice.

• Document all consultations clearly and accurately in the electronic clinical record system (SystmOne or equivalent).

• Participate in virtual team meetings, clinical handovers, and regular governance reviews.

• Contribute to safeguarding, continuity of care, and reducing reoffending through high-quality healthcare delivery.

Essential:

• Fully qualified GP with current GMC registration and licence to practise.

• Completion of RCGP Part 1 & Part 2 in Substance Misuse (or equivalent recognised training).

• Strong clinical background in addiction medicine, mental health, or complex primary care.

• Previous experience working with vulnerable or marginalised populations.

• Excellent communication skills and ability to work effectively as part of a virtual multidisciplinary team.

• Access to secure, confidential workspace and high-speed internet connection for remote work.

Desirable:

• Previous experience in prison healthcare, secure settings, or liaison/diversion services.

• Understanding of prescribing governance and patient safety in custody.

• Familiarity with prison IT systems such as SystmOne, or willingness to train.

Person Specification

Qualifications

Essential

• GMC Registered as a GP
• Substance Misuse Part 1 & Part 2 (RCGP)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

DoctorPA Secure LTD

Address

H M Prison

Cambridge Road

Bristol

BS7 8PS

United Kingdom

Employer's website

https://www.drpasecure.co.uk/ (Opens in a new tab)

Job description

Job responsibilities

The post holder will work in a team primarily within MRI, responsible for their own practice within Radiology Directorate protocols and procedures in line with trust and national policies. In addition to that, expected to train and supervise junior members of staff, students and other trainees visiting the department and will be the authorised person in the MRI department in line with MHRA guidelines.

Post holder required to complete clinical competency and complete inductions and take part in the annual appraisal process with personal development plan. Once competency completed and signed, post holder will work without director supervision or support in out of hours service, required to work on a mobile scanner as and when necessary to support the service.

The post holder required to perform a range of MRI procedures including complex clinical cases as required with in the MRI services, managing patients priority as appropriate. To contribute towards effective and responsive delivery of MRI services to patients and carry out a wide range of complex duties, acting on their own initiative, and using a wide range of professional, analytical and reasoning skills when judging a variety of complex clinical issues.

To assist in and manage workflow and ensure all data inputs are recorded for both patient record integrity and statistical evaluation purposes. To promote the highest professional and technical standards in the department using personal example.

Demonstrate partnership in professional development issues maintaining a high level of technical and theoretical skills through personal CPD. To participate in the Governance of the Department in areas including Risk Management, Health and Safety, Research and Audit activities.

Assisting Senior Radiographic colleagues, superintendent Radiographers, principal Radiographers in the organisation and function of day-to-day management in the radiological sciences.

To be a key member of the MRI team.

To take responsibility of MRI safety screening and ensure all patients are safety checked and suitable for MRI scan.

To supervise and support junior staff and promote maintenance of an efficient, effective and high-quality service for all users.

To manage and report as appropriate any equipment/power failure.

To actively promote and participate in clinical audit.

To undertake all MRI examinations as directed to an acceptable standard and seek guidance as appropriate. Aim to achieve and promote quality in all aspects of the Radiology service incorporating clinical tutorials.

To ensure the safety of self, staff and service users with regard to the use of ionising radiations in accordance with the Health & Safety at Work Act and Local Rules of the Radiological Safety Committee. To produce high quality images which are accurately labelled and appropriate for the indicated pathology.

To ensure completion of all mandatory training and competency to use the required equipment. To take part in the appraisal process.

To participate, as required, in Directorate Role Development programmes, e.g. IV training.

To have responsibility for providing and maintaining a high-quality MRI service. To liaise with other staff groups and departments within the Trust as required.

• To attend statuary training days and fulfil CPD commitment. To keep up to date with current imaging, professional and hospital issues.

To undertake all MRI examinations as directed by Consultant Radiologists, Principal MRI Radiographer, Superintendent Radiographers, senior colleagues and work collaborate with other interprofessional colleagues.

To develop expertise and practical competence within MRI, which may involve post graduate study.

To care for patients needs, attend to their welfare and ensure that you encourage and practice 'first time right' Radiography. Strive to achieve and promote 'quality' in all aspects of the Radiography service incorporating clinical tutorials and appropriate meetings.

To be able to communicate information and instructions to patients and their relatives to undertake radiographic examinations effectively. Particularly where there are significant barriers to understanding, such as cognitive impairment or illness, hearing or sight impairment and those who are anxious or in pain.

To ensure safety of self, staff and patients/visitors with regard to the use of MRI scanning equipment and adhering to MHRA and local Operational guidelines.

To use all equipment in a safe and competent manner in accordance with good practice adhering to MHRA and local Operational Guidelines.

To report any operational problems, deal with room breakdowns and accidents, completing all relevant paperwork.

To adhere to and apply all relevant Health and Safety legislation and guidance.

To maintain strictest confidence when dealing with patients, staff and other Health Service business information in accordance with both Trust Policy and the Data ProtectionLegislation

To use and instruct others on the required functions of the computerised Radiology Patient Administration System and Radiology Information System i.e. PACS and RIS.

To actively participate in the education and training of all staff, including the Directorate Preceptor Programme for newly qualified staff.

The post holder will ensure compliance with the Trusts risk management policies and procedures. These describe the Trusts commitment to risk management, the recognition that our aim is to protect patients, staff and visitors from harm, and stress that all staff have a responsibility to minimise risk.

To train and supervise the clinical work/assessment of student radiographers/assistant practitioners.

For more information about writing a compelling job description

Person Specification

Qualifications and training

Essential

• Degree in Diagnostic Radiography (or equivalent)
• HCPC Registration
• Trust/National Cannulation and Venepuncture qualifications

Desirable

• Post Graduate level qualification in MRI
• Willingness to undertake post graduate study in MRI or other external courses as appropriate for the post, if not already held

Experience

Essential

• Minimum of 3 months' full-time work experience within MRI
• Supervisory experience in Similar Environment/ NHS/ Multidiscipline organisation

Desirable

• Minimum three years post qualification experience

Skills

Essential

• Experienced and confident in Neuro Imaging
• Experienced and confident in Body Imaging
• Experienced and confident in Vascular Imaging
• Experienced and confident in in Breast Imaging
• Experienced and confident in Paediatric Imaging

Desirable

• Previous NHS experience

Knowledge

Essential

• Excellent knowledge of Advanced MRI imaging technology and current advancement
• Up to date knowledge in MRI safety and practice
• Ability to manage IT systems in a complex hospital environment Medical Terminology

Desirable

• Operation of RIS and PACS
• Complex computerised ordering systems

Other

Essential

• Upholds and models the Trust values. Smart and presentable
• Willingness to travel across to other Acute / non-Acute sites of EKHUFT and CDC

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

East Kent Hospitals University NHS Foundation Trust

Address

Kent & Canterbury Hospital - Rotational within MRI service across the trust

Ethelbert Rd,

Canterbury

CT1 3NG

United Kingdom

Employer's website

https://www.ekhuft.nhs.uk/patients-and-visitors/ (Opens in a new tab)

Job description

Job responsibilities

The Communications and Engagement Officer will lead on community engagement, partnership development, and communications activity for the One You Kent service across a defined locality, while supporting county-wide priorities where required. The postholder will build and maintain strong relationships with local partners, healthcare providers, community organisations, and residents to increase awareness of the service and strengthen referral pathways.

The role will involve delivering effective digital, marketing, and media activity across a range of channels, including managing social media, creating engaging content, supporting campaigns, and promoting the service through local media opportunities. The postholder will work closely with ABLs central communications team to ensure consistent, accessible, and high-quality communications that support service objectives and KPI delivery.

In addition, the postholder will contribute to co-production and service development activities, monitor and report on engagement and communications performance, and support continuous improvement across the service. This is a varied and flexible role requiring strong organisational skills, initiative, and the ability to work both independently and collaboratively, including occasional evening and weekend work where required.

Person Specification

Qualifications

Essential

• Relevant experience working in communications, engagement, community development, public health or a related field.

Desirable

• Relevant qualification or training in communications, marketing, public health, community development or similar.

Job Specific Requirements

Essential

• Ability to travel independently across Kent as required.
• Willingness to work flexibly, including occasional evening or weekend work to support events and engagement activity.
• Willingness to undertake an Enhanced DBS check.

Experience

Essential

• Experience of working within or alongside health, wellbeing, public health or community services.
• Experience of engaging with communities, partners or stakeholders to promote services or initiatives.
• Experience of working in a community or place based setting.

Desirable

• Experience of working with lifestyle services such as smoking cessation, weight management, physical activity or behaviour change programmes.
• Experience of developing and delivering communications, marketing or engagement campaigns.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

ABL Health Ltd

Address

Kent House

81 Station Road

Ashford

TN23 1PP

United Kingdom

Employer's website

https://www.ablhealth.co.uk/work-for-us/join-our-team/ (Opens in a new tab)

Job description

Job responsibilities

As a community Trust, many of our roles require individuals to be able to drive to perform their duties. Where driving is a requirement of the role, you will be asked to confirm that you hold a full UK driving licence or a full driving licence issued by an EU country (not exchanged from a non-EU country) to proceed with your application. We are committed to supporting candidates with disabilities into employment. If you are unable to drive due to a disability, please contact the Recruitment Team [email protected], quoting the vacancy reference number, so we can support you further.

The job description and person specification gives you all the information you need about this role. Please look carefully at the criteria in the person specification and tell us what you have done that shows you meet this in your application. If you need an application form in an alternative format please let our recruitment team know. All information you supply on your application should, to the best of your knowledge, be true and accurate.

Still have questions? The recruiting manager would love to hear from you, their contact details can be found in the job advert.

We can get a lot of applications for some roles so to be in with the best chance of being shortlisted please make sure you apply as soon as possible. A vacancy may close early if there is a lot of interest in the job.

At KCHFT we strongly encourage colleagues in clinical and non-clinical roles who have direct or social contact with patients to be fully vaccinated. In this way we will be doing all we can to ensure your safety and that of your colleagues and the patients we serve.

Find out more about the community differencehere.

Good luck! We cant wait to meet you and welcome you to #teamKCHFT, #cometocommunity.

Person Specification

Qualifications

Essential

• BTEC/NVQ Level 3 in pharmaceutical science or equivalent level of experience of working at a similar level in specialist area
• Registration with the General Pharmaceutical Council

Desirable

• Working within a primary care setting desirable

Attributes

Essential

• Skills for communication on complex information and administrative matters, requiring developed interpersonal and oral/ written communication skills
• A full, valid UK driving licence or a full driving licence issued by an EU country (not exchanged from a non-EU country) and the ability to travel independently are essential for this role. Should you require workplace adjustments under the Equality Act 2010, we are committed to supporting you to meet the mobility requirements of the role wherever possible.

Competencies

Essential

• Problem solving skills and ability to respond to sudden unexpected demands

Desirable

• Skills for supporting project management
• Skills for managing aspects of projects ensuring they meet financial targets.
• Advanced keyboard skills, use of a range of software

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Kent Community Health NHS Foundation Trust

Address

Trinity House 110-120 Upper Pemberton Kennington Ashford TN25 4AZ

Kennington Ashford

TN25 4AZ

United Kingdom

Employer's website

https://www.kentcht.nhs.uk/ (Opens in a new tab)

Job description

Job responsibilities

Please refer to the Job Description document for more information on what the role of Speciality Doctor entails.

Person Specification

Experience

Essential

• Minimum 2 years experience of Palliative Care
• Possesses range of clinical knowledge, skills & information technology expertise.
• Concerned to maintain & develop this knowledge.
• Displays sound professional judgement
• Sees patients within a holistic context
• Able to manage general medical on call needs of palliative care patients

Desirable

• Hospice experience

Qualifications

Essential

• MBBS or equivalent.
• Full GMC registration.
• Completion of Foundation competencies.

Desirable

• Completion of ST1/CT1 and ST2/CT2 or equivalent experience.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Pilgrims Hospices in East Kent

Address

Pilgrims Hospice

Hythe Road

Willesborough

Ashford

Kent

TN24 0NE

United Kingdom

Employer's website

https://www.pilgrimshospices.org/jobs (Opens in a new tab)

Job description

Job responsibilities

Package Description:

Quality, Information, Safety and Governance Coordinator

The Role

Behind every safe, high-quality patient service is accurate information, strong governance, and well-managed processes.

At IC24, our Quality, Information, Safety and Governance (QISG) team plays a vital role in ensuring we meet our statutory, regulatory and safety responsibilities across all services - and were looking for a coordinator to help keep everything running smoothly.

As a Quality, Information, Safety and Governance Coordinator, youll provide essential administrative and coordination support across the QISG team. Youll help maintain accurate records, support governance processes, coordinate meetings, manage systems and assist with incident, complaints and information requests.

This is a key support role within a fast-paced governance environment where accuracy, organisation and attention to detail directly contribute to patient safety, service quality and regulatory compliance.

Youll work closely with colleagues across quality, patient safety, risk and information governance teams to ensure information is well managed, action is tracked, and the organisation is supported to meet its responsibilities.

What youll focus on

Coordinating QISG meetings, agendas, actions and documentation Maintaining accurate records including risk registers, complaints logs and governance trackersSupporting incident, complaints and information request processes (including DSARs and RFIs) Producing reports and extracting data from governance systems (e.g. Ulysses)Supporting audits, inspections and quality assurance activity Maintainingshared mailboxes and ensuring timely routing of queriesSupporting the development and dissemination of learning from incidents and complaints Assisting with DSPT and information governance compliance activity Ensuring governance documents and archives are accurate, organised and accessible

About you

Youre organised, detail-focused and comfortable working in a structured but fast-moving governance environment. You can manage competing priorities, handle sensitive information appropriately, and support multiple stakeholders with professionalism and accuracy.

This role would suit someone who:

Has experience in an administrative, governance, quality or healthcaresupport role Isconfident using systems to manage data, reports and documentation Understands the importance ofconfidentiality, information governance and data protection Has strong organisational skills and can manage multiple deadlines Communicates clearly and works well with a range of stakeholders Is comfortable producing accurate notes, reports and maintaining records Has excellent technical skills and experience using Microsoft Office (Outlook, Word, Excel, Teams)

Who are we?

We are Integrated Care 24 (IC24), the leading not for profit Social Enterprise providing innovative and patient focused primary care services. IC24 is committed to improving access to health and social care for our patients and reducing the demand on secondary care services. IC24 provides services to over 6 million patients, including GP led out-of-hours services, NHS 111, primary care and secondary care support services.

Location

Ashford, Kent

Hybrid working with a minimum of 2 days per week in the office.

Whats in it for you?

Annual Salary of £26,000 Opportunity to join the NHS Pension Scheme Additional annual leave above statutory minimum based on service Enhanced family leave (maternity, paternity and adoption leave and pay)Inclusive wellbeing benefits Employee Assistance Programme including free 24/7independent counselling and occupational health services Professional development opportunities Free membership to our reward and discount platform Access to Blue Light Card and other NHS Discount Schemes

Due to the nature of this position, employment is subject to proof of eligibility to work in the UK, completion of a satisfactory enhanced DBS disclosure and two references.

IC24 is committed to safer recruitment practices, safeguarding children and vulnerable adults, and ensuring all recruitment activity aligns with relevant legislation and guidance.

We celebrate brave ideas and brave people.careers.ic24.org.uk

We have a duty to safeguard, protect and promote the welfare of those who use our services and our employees. This means we take every step we can to protect from harm, abuse and damage.

We are committed to providing equal opportunities for all and encourage applications from ethnic minorities, those with disabilities, LGBTQ+ communities, neurodiverse individuals, and other under-represented groups. Were dedicated to creating an inclusive environment where everyone feels they belong.

If you need any workplace adjustments during the application or interview process, or have accessibility requirements, please contact the recruitment team.

#LI-LJ1

Person Specification

Qualifications

Essential

• Experience in administrative, governance, quality, or healthcare support roles; strong organisational skills; proficiency in using Microsoft Office and managing data; understanding of confidentiality, information governance, and data protection.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Integrated Care 24 Ltd

Address

IC24

Ashford

TN24 0GP

United Kingdom

Employer's website

https://careers.ic24.org.uk/ (Opens in a new tab)