Job summary

We are looking for aGP Surgery Receptionist to join our busy and friendly team, working afternoon shifts.The successful candidate will have prior experience working in a general practice environment and be confident in using EMIS Web. You will be the first point of contact for patients, both face-to-face and over the phone, and play a key role in ensuring patients receive timely and effective care.

Main duties of the job

• Welcoming patients and visitors in a professional and compassionate manner.
• Handling telephone calls and patient queries efficiently, ensuring appropriate signposting.
• Booking, amending, and cancelling appointments via EMIS Web.
• Processing patient registrations, repeat prescription requests, and clinical correspondence.
• Scanning and accurately registering clinical documents onto patient records.
• Assisting with monitoring and recording data for QOF (Quality and Outcomes Framework) KPIs.
• Referring patients to the relevant specialties or external services as directed.
• Supporting clinicians and the wider team with administrative tasks.
• Ensuring confidentiality and compliance with NHS policies, GDPR, and safeguarding procedures.

About us

Alastair Ross Medical Practice is based within Breightmet Health Centre in Bolton. We are a busy GP surgery with a patient list of over 7,000, providing high-quality primary care to our local community.

Our dedicated team works hard to deliver excellent care to patients from all walks of life. The practice is led by four experienced doctors, supported by two skilled practice nurses, an Advanced Nurse Practitioner, and a range of healthcare professionals who ensure patients receive the right care at the right time.

We take pride in our patient-centred approach, our collaborative teamwork, and our commitment to continuous improvement in line with NHS values.

Job summary

We are looking for an enthusiastic GP Surgery Receptionist to join our busy and friendly practice team.

The successful candidate will work Monday to Friday, 2:30pm to 6:30pm, and should be flexible and adaptable to the needs of the practice.

As a key member of our reception team, you will be the first point of contact for patients, both face-to-face and over the telephone. You will provide a welcoming, professional and compassionate service while helping to ensure that patients receive timely and appropriate care.

Previous experience working within a GP practice or general practice environment is essential, along with confidence using EMIS Web.

Main duties of the job

• Welcoming patients and visitors in a professional and compassionate manner.
• Handling telephone calls and patient queries efficiently, ensuring appropriate signposting.
• Booking, amending, and cancelling appointments via EMIS Web.
• Processing patient registrations, repeat prescription requests, and clinical correspondence.
• Scanning and accurately registering clinical documents onto patient records.
• Assisting with monitoring and recording data for QOF (Quality and Outcomes Framework) KPIs.
• Referring patients to the relevant specialties or external services as directed.
• Supporting clinicians and the wider team with administrative tasks.
• Ensuring confidentiality and compliance with NHS policies, GDPR, and safeguarding procedures.

About us

Alastair Ross Medical Practice is based within Breightmet Health Centre in Bolton. We are a busy GP surgery with a patient list of over 7,000, providing high-quality primary care to our local community.

Our dedicated team works hard to deliver excellent care to patients from all walks of life. The practice is led by four experienced doctors, supported by two skilled practice nurses, an Advanced Nurse Practitioner, and a range of healthcare professionals who ensure patients receive the right care at the right time.

We take pride in our patient-centred approach, our collaborative teamwork, and our commitment to continuous improvement in line with NHS values.

Job summary

We are seeking a friendly, reliable, and efficient Receptionist/Administrative Assistant to join our busy GP Surgery team. This is an excellent opportunity for someone who enjoys working with people, thrives in a fast-paced environment, and is committed to delivering high-quality patient care.

This is a part-time position of 20 hours per week, working from 08:00am till 12:00pm

Main duties of the job

We are seeking a friendly and efficient Receptionist to join our busy GP Surgery team. The main duties include:

• Welcoming and assisting patients both in person and over the telephone
• Booking, amending, and cancelling appointments using clinical systems
• Managing patient enquiries with professionalism, empathy, and strict confidentiality
• Processing repeat prescriptions, test results, and medical documentation
• Providing administrative support to clinicians and the wider practice team
• Supporting the practice in meeting QOF and BQC KPI requirements
• Referring patients to the appropriate services or specialties as needed

About us

Alastair Ross Medical Practice is a well-established GP surgery located within Breightmet Health Centre, a modern, purpose-built facility. Our multidisciplinary team includes four General Practitioners, one Advanced Nurse Practitioner, a Healthcare Assistant, and a Practice Nurse, all dedicated to delivering safe, patient-centred, high-quality care to our community. We pride ourselves on offering a welcoming and supportive environment for both patients and staff.

What We Have to Offer

• Training and development opportunities to help you grow in your role
• A supportive and friendly team environment where collaboration is encouraged
• An open-door policy, promoting transparency, communication, and easy access to support from colleagues and management