Job description

Job responsibilities

Your key responsibilities will be:

Work with colleagues in other organisations and services to ensure the service is promoted and referred into and ensure that smoking cessation is embedded as part of routine client/patient care.

Motivate and empower clients to make changes to address their addiction.

Explain to clients the principles of the nicotine and Stop Smoking Service to enable them to make informed - choices.

Deliver evidence-based stop smoking interventions, these include one to one, drop in, group sessions, telephone, or on-line support, these must be in accordance with the NCSCT Standard Treatment Programme.

To understand the analysis of health and equalities data including service data identifying local need to inform local service need.

Provide a high quality, efficient and cost-effective services throughout a diverse range of community settings.

Lead peer support group sessions for successful quitters following intervention to prevent relapse.

Provide evidence-based education in all aspects of smoking cessation and behavioural change as well on-going motivational support.

Work with individuals to set realistic sustainable goals.

Ensure all client and service records are up to date, accurate and satisfy the ABL Health documentation policies.

You will be a motivated, passionate, organised, and proactive individual with significant experience in smoking cessation or addiction.

This role will be demanding as services develop and should become integrated in all settings. It will be essential that you use your own judgement to prioritise competing demands and workload effectively to specific timescales.

Duties and Responsibilities

This post will work under the line management of the Head of Service. The role will be varied, challenging, and rewarding as the service becomes embedded in all local communities across the borough.

Skills and Competencies Required

Be an experienced Specialist Stop Smoking Practitioner within the community. (Training will be given)

Experience of working with, evolving and developing services

Positive and proactive outlook with the ability to motivate, engage and support others to achieve the highest standards and outcomes.

Adept in communication; A strong communicator who adapts the message to fit the needs of the audience including clients, staff, and volunteers at all levels.

Build strong relationships, foster trust and co-operation among colleagues, stakeholders throughout community settings.

Quality driven; you naturally seek high standards and actively seek to improve them.

Value and remain open to new ideas and perspectives.

Due to the nature of this role and potential for regular travel across the Borough, we require applicants to have a driving licence and access to a vehicle for work purposes.

Please note that we are unable to offer sponsorship for this role

Person Specification

Job Specific Requirements

Essential

• The ability to travel independently across the borough.
• Work flexibly and adapt to suit service need.

Qualifications

Essential

• Higher level education or health/social care/public health)/ professional qualification, or experience working within smoking cessation other addiction or behaviour change.

Desirable

• NCSCT Practitioner
• Relevant degree

Skills and Knowledge

Essential

• Skills/knowledge to utilise computer software, including Microsoft Word, Excel, and PowerPoint
• Have a positive outlook with an ability to inspire confidence, provide vision and motivate people.
• Good communication skills both written and verbal.
• Ability to influence using skills and knowledge.
• Ability to prioritise and organise own workload.
• Understanding concepts of behaviour change and how to implement these.
• Understanding and evidence of adhering to information governance policies

Desirable

• Knowledge of child protection and safeguarding children and vulnerable adults
• Understanding of national guidance and ability to disseminate
• research and best practice.
• Knowledge of the wider tobacco control agenda
• Understanding of addiction

Experience

Essential

• Experience of working in community settings
• Experience of engagement work with key partners within the community
• Experience of managing own caseload without day to-day supervision

Desirable

• Experience of developing and delivering training to target audiences.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

ABL Health Ltd

Address

Burlington House

Crosby Rd North

Waterloo

Liverpool

L22 0PJ

United Kingdom

Employer's website

https://www.ablhealth.co.uk/work-for-us/join-our-team/ (Opens in a new tab)

Job description

Job responsibilities

You will provide administration support for the Nottinghamshire IWS service for adults and families across Nottinghamshire.

You will be responsible for a range of administration, ensuring the smooth running of the office and the administration of the programmes to meet targets and deadlines set by the SPOA lead.

Your key responsibilities will be:

Providing a range of administration duties for the service including patient and health professional letters, patient database updates, appointment bookings, taking telephone queries, liaising with health professionals and colleagues.

You will be working as part of a large and friendly team of varied professions across the County of Nottinghamshire, and you will be part of the Single Point of Access team which is responsible for all administration duties for the service including referrals into the service via electronic database, telephone, website, text and email.

Duties and Responsibilities

This post will work under the line management of the Single Point of Access Administration Lead. The role will be varied, challenging, and rewarding as you support and develop the service through implementation, delivery and ongoing innovation and service development.

Key responsibilities will be:

Take incoming calls through the Nottinghamshire based Single Point of Access, ensuring that calls are transferred to the relevant person/ department and making sure messages are dealt with efficiently.

To work within a busy office as part of a team, sharing work fairly and efficiently and respecting other admin staffs skills and competencies. To provide general clerical and administrative support including word processing and filing routine correspondence. To follow established systems for allocation and completion of work.

Providing professional administration services to clients and identifying specific needs.

Manage and maintain confidential patient files on a database and on paper.

Manage and deal with incoming healthcare referrals promptly, adhering to company timescales.

Book appointments for clients and use appropriate calendar software.

Record client data accurately on appropriate service database.

To use IT systems, including excel and word to exchange information. Use word processing, spreadsheet and in-house database.

Work closely with Single point of Access Lead and prepare computerised documents and reports.

Work with service leads to source new venues, working in accordance with company budgets and areas of demand.

Flexibility to cover colleagues annual leave, sickness etc.

Weekly monitoring of workload and service targets.

Take meeting minutes, type and distribute as required

General administration (record keeping, filing etc.)

Be able to encourage and assess client`s readiness for specific behaviour change

Organise Nicotine Replacement Therapy (NRT) safely and promptly as required by smoking cessation practitioners

Auditing and stock check of NRT products monthly alongside daily temperature checks of storage cupboards.

Skills and Competencies Required

Be an experienced administrator use to working in a health and/or community setting

Experienced working with Microsoft Office and database systems

Positive and proactive working at pace with multiple tasks

Adept in communication; positive and welcoming communication style with all patients, health professionals and colleagues

Build strong relationships; good team player happy to work as part of a team and work independently on own tasks

Quality driven; you naturally seek high standards and actively seek to improve them.

Value and remain open to new ideas and perspectives.

Please note that we are unable to offer sponsorship for this role

Person Specification

Qualifications

Essential

• GCSE/O Level in Maths and English or equivalent
• NVQ 2 level in a relevant subject or equivalent level of qualification or significant equivalent previous proven experience.

Desirable

• RSA Typing ll or above
• NVQ 3 level in a relevant subject

Experience

Essential

• Experience of working in a team environment
• Demonstrable experience in a reception/administration role

Desirable

• Experience in a health care setting e.g. Community health provider, GP Practice, Hospital
• Experience in minute taking for meetings

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

ABL Health Ltd

Address

Suite 1 The Willows Ransom Wood Business Park

Mansfield

Nottinghamshire

NG21 0HJ

United Kingdom

Employer's website

https://www.ablhealth.co.uk/work-for-us/join-our-team/ (Opens in a new tab)

Job description

Job responsibilities

The Communications and Engagement Officer will lead on community engagement, partnership development, and communications activity for the One You Kent service across a defined locality, while supporting county-wide priorities where required. The postholder will build and maintain strong relationships with local partners, healthcare providers, community organisations, and residents to increase awareness of the service and strengthen referral pathways.

The role will involve delivering effective digital, marketing, and media activity across a range of channels, including managing social media, creating engaging content, supporting campaigns, and promoting the service through local media opportunities. The postholder will work closely with ABLs central communications team to ensure consistent, accessible, and high-quality communications that support service objectives and KPI delivery.

In addition, the postholder will contribute to co-production and service development activities, monitor and report on engagement and communications performance, and support continuous improvement across the service. This is a varied and flexible role requiring strong organisational skills, initiative, and the ability to work both independently and collaboratively, including occasional evening and weekend work where required.

Person Specification

Qualifications

Essential

• Relevant experience working in communications, engagement, community development, public health or a related field.

Desirable

• Relevant qualification or training in communications, marketing, public health, community development or similar.

Job Specific Requirements

Essential

• Ability to travel independently across Kent as required.
• Willingness to work flexibly, including occasional evening or weekend work to support events and engagement activity.
• Willingness to undertake an Enhanced DBS check.

Experience

Essential

• Experience of working within or alongside health, wellbeing, public health or community services.
• Experience of engaging with communities, partners or stakeholders to promote services or initiatives.
• Experience of working in a community or place based setting.

Desirable

• Experience of working with lifestyle services such as smoking cessation, weight management, physical activity or behaviour change programmes.
• Experience of developing and delivering communications, marketing or engagement campaigns.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

ABL Health Ltd

Address

Kent House

81 Station Road

Ashford

TN23 1PP

United Kingdom

Employer's website

https://www.ablhealth.co.uk/work-for-us/join-our-team/ (Opens in a new tab)